Extend Fertility

3 doctors work here

Rated 9.5
Strongly recommend: 90%Neutral: 6%Don't recommend: 4%9.5
90% strongly recommend
52 reviews
Operations
9.5
9.5
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.7
9.7
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9.4
9.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.3
9.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.7
8.7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
716
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 1 office

Extend
200 West 57th Street
New York, NY 10019
212-810-2828

52 patient reviews

2017 - 2019, 3 Eggs Frozen
10
9
Age 38 - 40
3 Egg Freezing
Diminished Ovarian Reserve
Ashkenazi Jewish
Income $100K - $199K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Klein was very knowledgable. He explained information thoroughly but always in a way that was understandable. He was kind and compassionate when giving difficult news. He answered all my questions (and I had many) and he addressed all my concerns without judgement. ... Dr. Klein listened to my concerns, answered all my questions, and understood my feelings while delivering both good and bad news.
The biggest strength of this office is the compassion. They are understanding, kind, and thorough. As with any clinic, you always need to be your own advocate. If you have questions, you must ask. If you have concerns, you must voice them. Be knowledgable as a patient but also be trusting because this team only wants what's best for you.
How was your experience with Joshua Klein at Extend Fertility?
Dr. Klein was very knowledgable. He explained information thoroughly but always in a way that was understandable. He was kind and compassionate when giving difficult news. He answered all my questions (and I had many) and he addressed all my concerns without judgement.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Ask all your questions and don't worry if they are insignificant in your mind, Dr. Klein will understand, answer you thoroughly, and validate your concerns.
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
Dr. Klein listened to my concerns, answered all my questions, and understood my feelings while delivering both good and bad news.
Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.
I went through 3 rounds of egg freezing, one cancellation, and will be doing one more before being the IUI process with Dr. Klein. In all three rounds, the Folistim amounts were increased from the start and I was given three different trigger drugs. My body reacts best to higher doses of Folistim but I also had a canceled cycle on the highest dose.
Describe your experience with the nursing staff at Extend Fertility.
From the moment you walk into the office, every single nurse is kind, gentle, understanding, and thorough.
Describe your experience with Extend Fertility.
The biggest strength of this office is the compassion. They are understanding, kind, and thorough. As with any clinic, you always need to be your own advocate. If you have questions, you must ask. If you have concerns, you must voice them. Be knowledgable as a patient but also be trusting because this team only wants what's best for you.
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
$9000 for 4 egg freezing cycles $2000 for 5 years of long term storage
10
Doctor
Joshua Klein
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
9
Clinic
Extend Fertility
Extend
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, 13 Eggs Frozen
9
10
Age 37
1 Egg Freezing
East Asian
Income $0 - $49K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
I chose a female doctor [Dr. Bat-Sheva Maslow] because I think it’s more convenient. She is very nice and professional. The whole procedure went smoothly and I got a pretty good result. I didn’t feel anything miserable, the medication was efficient, I only injected 8 days to get it ready.... They expected to get 10-15 eggs, I got 13 mature eggs, which is pretty good. Although I expected 15.
This clinic [Extend Fertility] is the egg freezing industry leader. I’m happy I made a good choice. I did so much research to find it. I enjoyed the advanced technology and professional team. The whole procedure was pretty enjoyable.... Their monitoring hours is 7:00am-9:30am every day. Which is very convenient. The waiting time is very short.... My fertility advisor Kezia is great! She is very friendly and reachable.
How was your experience with Bat-Sheva Maslow at Extend Fertility?
I chose a female doctor because I think it’s more convenient. She is very nice and professional. The whole procedure went smoothly and I got a pretty good result. I didn’t feel anything miserable, the medication was efficient, I only injected 8 days to get it ready.
What's one piece of advice would you give a prospective patient of Bat-Sheva Maslow at Extend Fertility?
Don’t fear of anything, I feel the procedure just like a regular period.
During treatment, were you treated like a number or a human with Bat-Sheva Maslow at Extend Fertility?
She is very nice and with big smile. A kind of warm feeling.
Describe the protocols Bat-Sheva Maslow used in your cycles at Extend Fertility and their degree of success.
They give me the dose is medium. Follistim 225 unites and 2 vials of Menopur per day. I only injected 8 days to get it ready for retraival. They expected to get 10-15 eggs, I got 13 mature eggs, which is pretty good. Although I expected 15.
Describe your experience with your nurse at Extend Fertility. (Assigned nurse: Kezia Onel )
My fertility advisor Kezia is great! She is very friendly and reachable. She is so patient and answered all my questions. She helped me made it. And all the nurses are so nice and patient. They are a well organized team.
Describe your experience with Extend Fertility.
This clinic is the egg freezing industry leader. I’m happy I made a good choice. I did so much research to find it. I enjoyed the advanced technology and professional team. The whole procedure was pretty enjoyable.
Describe your experience with your monitoring appointments at Extend Fertility.
Their monitoring hours is 7:00am-9:30am every day. Which is very convenient. The waiting time is very short.
Describe the costs associated with your care under Bat-Sheva Maslow at Extend Fertility.
First cycle 6500, one year storage 600, medication 3000.
9
Doctor
Bat-Sheva Maslow
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Extend Fertility
Extend
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018 - 2019, Unknown Success
10
5
Age 36 - 37
Egg Freezing
Other
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Doesn't Recommend
Success w/ Doc Too early to know
Doctor [Klein] took time to answer questions. Had a very well prepared presentation that answered most questions (which I liked a lot).... He seemed very knowledgeable. He answered questions I had. I did have to wait a long time because he was presenting to another patient. He had a long presentation. The wait was inconvenient but I was overall pleased with the consultation. I would have preferred that he re-check a suspiciously low blood test number but as a practitioner I felt comfortable in his care
The clinic administrative staff [Extend] seemed not well coordinated... They seemed rush - especially after the treatment had been paid for. I felt like an inconvenience to them... For me the greatest strength was affordability and location. They are in midtown and easy to get to. The doctor also seemed very competent. The support team I was not impressed with however. I’ve had 3 different “coordinators” since visiting them.
How was your experience with Joshua Klein at Extend Fertility?
I liked him. He seemed very knowledgeable. He answered questions I had. I did have to wait a long time because he was presenting to another patient. He had a long presentation. The wait was inconvenient but I was overall pleased with the consultation. I would have preferred that he re-check a suspiciously low blood test number but as a practitioner I felt comfortable in his care
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Be ready to wait
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
Doctor took time to answer questions. Had a very well prepared presentation that answered most questions (which I liked a lot). Was thorough
Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.
I don’t remember
Describe your experience with the nursing staff at Extend Fertility.
They seemed rush - especially after the treatment had been paid for. I felt like an inconvenience to them
Describe your experience with Extend Fertility.
For me the greatest strength was affordability and location. They are in midtown and easy to get to. The doctor also seemed very competent. The support team I was not impressed with however. I’ve had 3 different “coordinators” since visiting them. Also had one phone reception call that where the clinic person was rude- this did not occur until after treatment was paid in full however. That was quite disappointing
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
Don’t remember
Describe Joshua Klein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Extend Fertility.
I didn’t have this procedure
What specific things went wrong at Extend Fertility?
  • Lost appointments
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at Extend Fertility.
The clinic administrative staff seemed not well coordinated
10
Doctor
Joshua Klein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Extend Fertility
Extend
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Successful
10
9
Age 29
1 IUI
3 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Ashkenazi Jewish
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Joshua Klein] always made sure to be on call for my procedures He always helped me stay positive and hopeful he showed true compassion and interest in my care/needs even after success. He is always available by email and phone if needed...first IVF protocol was "micro- flare" which resulted in "funky" egg behavior. The next cycle was antagonist with high dosage of Gonal- F and 3rd and most successful cycle was antagonist with lower dosage of Gonal- F which resulted in better egg quality.
The office [of Extend Fertility] is a nice and warm environment...Feels very welcoming...Nurses are always smiling and compassionate...They could work on communication skills...like calling back and getting questions answered more efficiently...very fairly priced (compared to other clinics)...Dr. Klein was not a fan of transferring multiple embryos but would have agreed if I begged enough...first IVF protocol was "micro- flare" which resulted in "funky" egg behavior. The next cycle was antagonist with high dosage of Gonal- F and 3rd and most successful cycle was antagonist with lower dosage of Gonal- F which resulted in better egg quality.
How was your experience with Joshua Klein at Extend Fertility?
Dr. Klein always made sure to be on call for my procedures He always helped me stay positive and hopeful he showed true compassion and interest in my care/needs even after success. He is always available by email and phone if needed.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
dont be afraid to ask questions
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
Dr Klein is always available by email He always takes the time to respond in detail and made sure to be on call for all my procedures
Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.
first IVF protocol was "micro- flare" which resulted in "funky" egg behavior. The next cycle was antagonist with high dosage of Gonal- F and 3rd and most successful cycle was antagonist with lower dosage of Gonal- F which resulted in better egg quality.
Describe your experience with Extend Fertility.
The office is a nice and warm environment Feels very welcoming Nurses are always smiling and compassionate They could work on communication skills...like calling back and getting questions answered more efficiently
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
very fairly priced (compared to other clinics)
Describe Joshua Klein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Extend Fertility.
Dr. Klein was not a fan of transferring multiple embryos but would have agreed if I begged enough
10
Doctor
Joshua Klein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Extend Fertility
Extend
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, 16 Eggs Frozen
10
10
Age 30
1 Egg Freezing
Ashkenazi Jewish
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Joshua Klein] was kind and helpful. He was honest with all the possible outcomes and made sure I understood what was happening. When I had concerns he made sure to explain options in-depth to make sure I felt comfortable to make a decision...took the time to explain everything to me and answer all my questions. He also took the time to make sure I understood. Whenever I had concerns, he made sure to put me at ease.
Extend Fertility knows exactly what they are doing! The logistics class, where they teach you how to inject yourself, was so helpful! I don't know what I would have done without that. They also call you every day during your cycle to make sure you know what you're supposed to do that evening and when to come back in. Every person I came in contact with was kind and helpful...Some days were less crowded, but the later you go in, the more crowded it will be. There were some days where they had to put people in conference rooms, but they made sure everyone had a seat and they're always offering water!
How was your experience with Joshua Klein at Extend Fertility?
Dr Klein was kind and helpful. He was honest with all the possible outcomes and made sure I understood what was happening. When I had concerns he made sure to explain options in-depth to make sure I felt comfortable to make a decision.
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
Dr Klein took the time to explain everything to me and answer all my questions. He also took the time to make sure I understood. Whenever I had concerns, he made sure to put me at ease.
Describe your experience with the nursing staff at Extend Fertility.
Every nurse I came in contact with was kind and knowledgable. They all asked how I was doing and kept my spirits up when things were getting a bit rough.
Describe your experience with Extend Fertility.
Extend Fertility knows exactly what they are doing! The logistics class, where they teach you how to inject yourself, was so helpful! I don't know what I would have done without that. They also call you every day during your cycle to make sure you know what you're supposed to do that evening and when to come back in. Every person I came in contact with was kind and helpful.
Describe your experience with your monitoring appointments at Extend Fertility.
It depended on the day and time I showed up. Some days were less crowded, but the later you go in, the more crowded it will be. There were some days where they had to put people in conference rooms, but they made sure everyone had a seat and they're always offering water!
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
I got lucky and they were doing a special discount for the month that I was going to begin so I got $1,000 off for all of the stuff associated with retrieval, except for medication and storage.
10
Doctor
Joshua Klein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Extend Fertility
Extend
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, 27 Eggs Frozen
10
10
Age 31 - 32
3 Egg Freezing
European
Latinx
Income $50K - $99K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Joshua Klein] sees so many patients that he didn’t remember me when I went in for ultrasounds or for the egg retrieval procedure. However, he did have very good bedside manner and explained everything clearly and in detail...expect to be seen by other doctors and nurses, but to know they will still be in good hands...it felt rushed moving from one patient on to the next to get through everyone
Strengths [of Extend Fertility]: organized and timely Weaknesses: not enough seating for the large volume of patients (and their partners) You will feel like the clinic is a well-oiled machine working efficiently to get though a ton of patients quickly so that you can get to work ok time every morning...expect to be seen by other doctors and nurses, but to know they will still be in good hands
How was your experience with Joshua Klein at Extend Fertility?
The doctor sees so many patients that he didn’t remember me when I went in for ultrasounds or for the egg retrieval procedure. However, he did have very good bedside manner and explained everything clearly and in detail.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
To expect to be seen by other doctors and nurses, but to know they will still be in good hands.
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
There were a ton of patients waiting to be seen at the same time I was (every morning) and it felt rushed moving from one patient on to the next to get through everyone.
Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.
Follastim 375 units, Menopur 225 IU (between 2- 3 vials), Ganirelix Acetate 250 mcg, Pregnyl 10,000 units
Describe your experience with your nurse at Extend Fertility. (Assigned nurse: Cara Stefanacci)
They were all always very warm and gentle and it was comforting to have them care for me.
Describe your experience with Extend Fertility.
Strengths: organized and timely Weaknesses: not enough seating for the large volume of patients (and their partners) You will feel like the clinic is a well-oiled machine working efficiently to get though a ton of patients quickly so that you can get to work ok time every morning.
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
$6000 and the medications were separate and variable each cycle (between $3500 and 4,500)
Describe Joshua Klein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Extend Fertility.
N/A
What specific things went wrong at Extend Fertility?
  • Failed to call with results
Describe the specific things that went wrong at Extend Fertility.
I was waiting for instructions on the medications and dosage for that evening and was supposed to get them during a specific window of time and did not. I had to call in a couple of times to request them myself.
10
Doctor
Joshua Klein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Extend Fertility
Extend
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, 22 Eggs Frozen
10
10
Age 33
1 Egg Freezing
European
Income $500K
Investor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Joshua Klein] spent a lot of time with me in the consultation (over 45 minutes) going through lots of details about the process and answering all my questions. Dr. Klein also made himself available via email for any follow-up questions and he answered right away...he went through the process in detail with me and answered all my questions. This gave me comfort...as my decision to go through the egg freezing process. Dr. Klein is also very kind.
Strengths are good location [of Extend Fertility] on 57th and 7th in Manhattan, clean and bright office, friendly staff, and they generally get you in and out of appointments quickly. The weakness is that the waiting area is fairly small, so at times they had to use an extra conference room for waiting seating. On one or two of my visits for blood work and an ultrasound, I waited for longer than I would have liked to be seen.
How was your experience with Joshua Klein at Extend Fertility?
Dr. Klein was very responsive to email communications, he went through the process in detail with me and answered all my questions. This gave me comfort in choosing Extend Fertility as well as my decision to go through the egg freezing process. Dr. Klein is also very kind.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Ask him as many questions as you need!
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
He spent a lot of time with me in the consultation (over 45 minutes) going through lots of details about the process and answering all my questions. Dr. Klein also made himself available via email for any follow-up questions and he answered right away.
Describe your experience with Extend Fertility.
Strengths are good location on 57th and 7th in Manhattan, clean and bright office, friendly staff, and they generally get you in and out of appointments quickly. The weakness is that the waiting area is fairly small, so at times they had to use an extra conference room for waiting seating. On one or two of my visits for blood work and an ultrasound, I waited for longer than I would have liked to be seen.
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
The cost of the office portion was $5,500 for the egg freezing cycle and the medications were extra.
10
Doctor
Joshua Klein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Extend Fertility
Extend
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, 21 Eggs Frozen
8
10
Age 37 - 38
2 Egg Freezing
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Neutral
Strongly Recommends
Successful
I only saw him [Dr. Klein] once or twice for each of my two cycles but always made me feel comfortable and told me everything I needed to know- answering all questions. He did my second retrieval and made me feel at ease...Follistim 375 iu Menopur 2-3 vials/day cetrotide 4-5 shots, and ovidril trigger shot.... The only thing I didn’t love was that everyday you saw different people- basically whoever was on call that day. I never had a doctor or nurse assigned to me.
Everyone [Extend Fertility] was so friendly and willing to help. The only thing I didn’t love was that everyday you saw different people- basically whoever was on call that day. I never had a doctor or nurse assigned to me....They were very flexible with appointment times...Everyone knew my name and remembered me between cycles...Sarah was my fertility advisor and was amazing-I would email her with any questions or concerns and she always responded quickly.
How was your experience with Joshua Klein at Extend Fertility?
I only saw him once or twice for each of my two cycles but always made me feel comfortable and told me everything I needed to know- answering all questions. He did my second retrieval and made me feel at ease.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Ask him any questions you have to make sure you understand all steps and feel comfortable about the procedure
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
Everyone knew my name and remembered me between cycles
Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.
Follistim 375 iu Menopur 2-3 vials/day cetrotide 4-5 shots, and ovidril trigger shot
Describe your experience with your nurse at Extend Fertility. (Assigned nurse: Sarah Steinle)
Sarah was my fertility advisor and was amazing-I would email her with any questions or concerns and she always responded quickly. I saw Ana the sonographer for most of my ultrasound-she was the best! So caring and informative. All the medical assistants were great- never had someone take my blood with such ease and barely any pain. All the nurses who called with medication information were so helpful with any questions. So thankful for Tania and Angela who went out of their way to help me!
Describe your experience with Extend Fertility.
Everyone was so friendly and willing to help. The only thing I didn’t love was that everyday you saw different people- basically whoever was on call that day. I never had a doctor or nurse assigned to me. I just got lucky and mainly saw the ones I felt the most comfortable with.
Describe your experience with your monitoring appointments at Extend Fertility.
They were very flexible with appointment times- able to go in really early (7am) when needed to go to work. But was also able to do later around 9 when didn’t have to rush in. Appointments were quick and usually less than 30 minutes. I would get my blood taken then have an ultrasound then would be done.
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
They had plans based on your blood work and age. I paid $8050 for 3 cycles or 15 eggs whichever came first. I then had to pay $450 for storage and for medications. I got lucky and only had to pay for copays since my insurance covered most of the meds. My total medication cost for 2 cycles was $900
8
Doctor
Joshua Klein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Extend Fertility
Extend
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, 13 Eggs Frozen
10
10
Age 36
1 Egg Freezing
European
Ashkenazi Jewish
Income $100K - $199K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
HE [Dr. Klein] took the time to explain everything very well in our intro meeting, while i did not see him a lot during the cycle, he was available if I needed to speak with him and was very nice...He was knowledgable, kind, and was willing to explain every detail and possible outcome. I appreciated his candor and felt very comfortable speaking with him. And that I was in good care. My procedure went as expected and I felt like he was honest about my odds of retrieving healthy eggs. Which turned out even better than i expected. I was very comfortable in his care.
I loved the nursing staff [at Extend Fertility]. They are kind, compassionate, and thorough. Especially the doctors assistants who do the blood work and the vaginal ultra sounds. They gave me as much info as they were able to and were very sweet...Very few things went wrong, but just once or twice felt like we got down to the wire on getting results to adjust medication in time. But it only happened 1 time and otherwise were extremely on top of it.
How was your experience with Joshua Klein at Extend Fertility?
He was knowledgable, kind, and was willing to explain every detail and possible outcome. I appreciated his candor and felt very comfortable speaking with him. And that I was in good care. My procedure went as expected and I felt like he was honest about my odds of retrieving healthy eggs. Which turned out even better than i expected. I was very comfortable in his care.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
You won't see him too much, but i was not too concerned about that. Overall the clinic sets a style of working with patients that I appreciated.
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
HE took the time to explain everything very well in our intro meeting, while i did not see him a lot during the cycle, he was available if I needed to speak with him and was very nice.
Describe your experience with the nursing staff at Extend Fertility.
I loved the nursing staff. They are kind, compassionate, and thorough. Especially the doctors assistants who do the blood work and the vaginal ultra sounds. They gave me as much info as they were able to and were very sweet.
Describe your experience with Extend Fertility.
I love that the clinic is specifically geared towards women freezing eggs and not IVF. Since none of the patience are necessarily ready to have kids, they truly understand the needs of working professional women who are freezing eggs for later. They really kept focused on the fact we are planning for something in the future and likely have very busy lives right now. They are great at scheduling everything in a way that gets you in and out as quickly as possible. There can be personal embarrassment about freezing your eggs and they do such an amazing job of making you feel confident in your decision.
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
It was well under the rates at other clinics.
What specific things went wrong at Extend Fertility?
  • Failed to call with results
Describe the specific things that went wrong at Extend Fertility.
Very few things went wrong, but just once or twice felt like we got down to the wire on getting results to adjust medication in time. But it only happened 1 time and otherwise were extremely on top of it.
10
Doctor
Joshua Klein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Extend Fertility
Extend
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, 5 Eggs Frozen
0
0
Age 34
1 Egg Freezing
Black or African-American
Income $0 - $49K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Guarnaccia] clearly had not looked at my file before he came in to perform surgery on me. ... . He asked me if I had any medical concerns. This was the first bad sign. When I said heart disease, history of fibroids, cysts and a clotting disorder, he started scrolling through his stack of papers. ... All I know is that this was an unexpected result and that I got infected under his care. ... He proceeded to go to the computer to get acquainted with my record as this was not necessarily going to be a walk in the park
They [Extend Fertility] failed to inform me that the doctor that I worked with for 6 months to freeze my eggs was not going to actually going to do the procedure! A per diem was going to take on my complex case. That was not what I signed up for. I paid this hard-earned money with no help from a loan or an insurance, that is the least I could have expected. ... That is unacceptable. I should have had the heads up to make a sound decision, instead of feeling pressed 10 mins before surgery in my hospital gown.
How was your experience with Michael Guarnaccia at Extend Fertility?
Dr. Guarnaccia came in as a tourist to perform surgery on me. It was the first time I saw him, ever, he was the per diem who came in to cover for my actual doctor that Saturday. Unlucky me. He asked me if I had any medical concerns. This was the first bad sign. When I said heart disease, history of fibroids, cysts and a clotting disorder, he started scrolling through his stack of papers. I was a little nervous at that point. He also asked me who "Jane Doe" was and I said she works here. I got alarmed then. He proceeded to go to the computer to get acquainted with my record as this was not necessarily going to be a walk in the park as he had expected. I took that moment to asked the nurse who that was. They explained my doc who I was confident in and choose to care for me, was away for Sabbath and this was the per diem who was going to perform the surgery. No one informed me of this ahead of time and I almost felt obliged to accept it. All I could think of as a patient was, I don't even know him, I just meet him and he doesn't seem competent; as well as all the money, injections, time off that it took to get to that day to freeze my eggs. I told myself it will all be fine, although I almost wanted to call my boyfriend who was sitting in the waiting room. However, the anesthesiologist came in, he knew exactly what he was doing and I thought it would be ok. A day after my surgery, I had intense pain at work ( i have a high pain tolerance) and my boss sent me home. I called my actual fertility doctor who said everyone reacts differently, if pain persists come for a visit. As far as the results, I am young with no ferlility issues whatsoever, but from the expected 12 eggs to be frozen, we only got 5. My actual doctor admitted it was very unusual. Unfortunately, the pain came back stronger a few weeks later. Basically, I was rushed to the ER from work - they said I had a cyst. Went home, still in pain for a week so I went to my actual doctor and he prescribed me medications. One more week of pain, I am rushed to the ER from my obgyn's office! She tells me this is bad and that I might lose my ovary. I got emergency surgery as the doctors at the hospital feared me losing my ovary due to an hemorraghic cyst. I was crushed. They said consent to have your ovary removed and I just felt numb at that point. When I woke up from surgery, my boyfriend tells me, you still have both your ovaries, instead I had been carrying a 6-week old infection that spread puss to my ovaries, uterus, abdomen, colon/rectum. You can imagine how I felt, emotionally and physically, all this pain. Infections are extremely rare and this was a very bad one. Because of all of this, my fallopian tubes are scared and I will probably need IVF to conceive as is will not happen spontaneously. I was just freezing my eggs as an option because of my heart and fibroid history. Basically, I have reduced my options when I thought I was being smart. And I wonder if this is what killed half of my eggs at retrieval. When I found this site and saw his reviews, I cried, I knew I had been screwed by this doctor. I had to be out recovering for about 3 months, not working. Ended up having to move upstate due to my precarious situation. My living condition is good but very stressful. I got the flu and to top it all, my second heart attack now. I will stop here but you get the point, my entire life has been hanged for the worst. I am thankful to this site and the other reviewers for sharing their story. I am not one to leave a review ever but I felt like a responsibility for anyone debating Dr. G’s care. With such a low review rate, I wonder why he’s even practicing and those hiring him to still be out there are to do their due diligence and be responsible.
What's one piece of advice would you give a prospective patient of Michael Guarnaccia at Extend Fertility?
Save yourself a bad ending. In my opinion, he should not be practicing and not hired as a per diem. You would think he is qualified and that you should trust him. I fell victim of an unprepared doctor with overwhelmingly bad reviews. Perhaps he has a calling in another field but not fertility.
During treatment, were you treated like a number or a human with Michael Guarnaccia at Extend Fertility?
He clearly had not looked at my file before he came in to perform surgery on me. My medical history is complex so it was obvious, he was scrolling through his stack of papers. He had to continuously leave the room to search for more information on the computer.
Describe the protocols Michael Guarnaccia used in your cycles at Extend Fertility and their degree of success.
Dr. Guarnaccia was the per diem performing my retrieval, the most crucial part of the process. He was not part of that process. I was unaware he would perform the surgery on me. 12 eggs were retrieve and only 5 were frozen. All I know is that this was an unexpected result and that I got infected under his care. Also, had extra anti-coagulant shots to take during the hormone treatment because of my blood disorder.
Describe your experience with your nurse at Extend Fertility. (Assigned nurse: Jordana)
I do not have any grievances with the nurses, they were all very nice, so was my care coordinator. Actually, the time I came in a week after my first ER visit, 2 of the nurses asked me if I needed help getting dressed. That is how bad my infection was, they felt sorry for me. I am fair and would rate them fairly, according to my experience.
Describe your experience with Extend Fertility.
The clinic did not inform me that on Sabbath day my doctor will not show and that instead I would get a low-rated 'fertility' doctor. That is unacceptable. I should have had the heads up to make a sound decision, instead of feeling pressed 10 mins before surgery in my hospital gown.
Describe the costs associated with your care under Michael Guarnaccia at Extend Fertility.
8,500 total
What specific things went wrong at Extend Fertility?
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Failed to convey critical information
Describe the specific things that went wrong at Extend Fertility.
They failed to inform me that the doctor that I worked with for 6 months to freeze my eggs was not going to actually going to do the procedure! A per diem was going to take on my complex case. That was not what I signed up for. I paid this hard-earned money with no help from a loan or an insurance, that is the least I could have expected.
0
Doctor
Michael Guarnaccia
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Extend Fertility
Extend
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
10
10
Age 38
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Klein is very knowledgeable, has a great bedside manner. He is responsible, professional, and kind. I had a great experience with Dr Klein and his team. My treatment and procedure were handled professionally, worry- and pain-free...Dr Klein and his team make all the important information easily accessible but if you are unsure about something, just shoot them a quick email or give them a call...
I had two nurses assigned to me [at Extend Fertility] and both of them were excellent. I felt well taken care of at all times...What I liked most about Extend Fertility was their personalized approach to every patient. It felt like they genuinely care about their patients, one patient at a time. Great service and great results made me happy...The process that led to the procedure lasted for about 10 days and during that period of time I felt really well taken care of. The procedure itself was a breeze. I would like to thank Dr. Klein, Dayna, Ilaina, Leslie, Jordana, the procedure room nurse Daniella and the entire incredible team for being so positive, welcoming, flexible, professional, organized, hard-working and nice.
How was your experience with Joshua Klein at Extend Fertility?
Dr Klein is very knowledgeable, has a great bedside manner. He is responsible, professional, and kind. I had a great experience with Dr Klein and his team. My treatment and procedure were handled professionally, worry- and pain-free. Special kudos goes out to his team.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Making sure that you understand every step of the treatment is very important. Dr Klein and his team make all the important information easily accessible but if you are unsure about something, just shoot them a quick email or give them a call.
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
I have had an incredible experience with Extend Fertility. The process that led to the procedure lasted for about 10 days and during that period of time I felt really well taken care of. The procedure itself was a breeze. I would like to thank Dr. Klein, Dayna, Ilaina, Leslie, Jordana, the procedure room nurse Daniella and the entire incredible team for being so positive, welcoming, flexible, professional, organized, hard-working and nice. I recommend Extend Fertility and Dr Klein to everyone, who would like an "insurance policy" for having children later in life.
Describe your experience with your nurse at Extend Fertility.
I had two nurses assigned to me and both of them were excellent. I felt well taken care of at all times.
Describe your experience with Extend Fertility.
What I liked most about Extend Fertility was their personalized approach to every patient. It felt like they genuinely care about their patients, one patient at a time. Great service and great results made me happy.
10
Doctor
Joshua Klein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Extend Fertility
Extend
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, 23 Eggs Frozen
10
10
Age 38
1 Egg Freezing
Ashkenazi Jewish
Income $0 - $49K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Klein was very thorough through out the whole process...he explained everything to me in detail...was very patient with me and is very knowledgeable...made going through this process much easier then I expected...Your in good hands...The process entailed many blood tests and ultrasounds to insure the optimum outcome and my well being... I was monitored very closely dr Klein and his staff were always available for me through email or a phone call
I had total trust in them [Extend Fertility] and they made me feel like I was the only patient even though they had a full waiting room! They are professional and really kind and I looked forward to going to my appointments there!...staff are amazing! While being very professional they were caring and reassuring through the whole process! What they accomplish is truly miraculous!
How was your experience with Joshua Klein at Extend Fertility?
Dr Klein was very thorough through out the whole process he explained everything to me in detail was very patient with me and is very knowledgeable and made going through this process much easier then I expected
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Your in good hands
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
Dr. Klein and his staff are amazing! While being very professional they were caring and reassuring through the whole process! What they accomplish is truly miraculous!
Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.
The process entailed many blood tests and ultrasounds to insure the optimum outcome and my well being I injected myself with hormones and I was monitored very closely dr Klein and his staff were always available for me through email or a phone call
Describe your experience with your nurse at Extend Fertility. (Assigned nurse: Jordana Feinklestein)
Jordana was my adviser and is amazing! She showed me a lot of compassion was always there for me! Any time I email her, which was often she got back to me right away!
Describe your experience with Extend Fertility.
I had total trust in them and they made me feel like I was the only patient even though they had a full waiting room! They are professional and really kind and I looked forward to going to my appointments there!
10
Doctor
Joshua Klein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Extend Fertility
Extend
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, 26 Eggs Frozen
10
7
Age 41
3 Egg Freezing
European
Income $100K - $199K
Teacher
2nd of 2 Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Maslow cares about her patients and women's education around fertility. She is passionate about what she does and wants her patients to have positive outcomes. She communicates over the phone and over email.... We agreed to do 2 cycles of egg retrieval (I am 40) and we would determine if a third is necessary. After the 2nd, we agreed to a 3rd but she was confident that completing a 4th cycle was unnecessary.
Communication [Extend Fertility] was problematic and obtaining records was an issue. The steps of the process were not made transparent. Ex. How long would the eggs be stored in the clinic and then shipped to the storage facility was not readily available. Had to request that details be made in writing. For example, they called you over the phone to tell you the number of eggs that were going to be frozen but did not offer a written confirmation of the record unless I requested.
How was your experience with Bat-Sheva Maslow at Extend Fertility?
Dr. Maslow cares about her patients and women's education around fertility. She is passionate about what she does and wants her patients to have positive outcomes. She communicates over the phone and over email.
What's one piece of advice would you give a prospective patient of Bat-Sheva Maslow at Extend Fertility?
Have a baseline knowledge of fertility. Do your own research and be prepared to ask specific questions
During treatment, were you treated like a number or a human with Bat-Sheva Maslow at Extend Fertility?
The Doctor answered questions and provided realistic expectations
Describe the protocols Bat-Sheva Maslow used in your cycles at Extend Fertility and their degree of success.
We agreed to do 2 cycles of egg retrieval (I am 40) and we would determine if a third is necessary. After the 2nd, we agreed to a 3rd but she was confident that completing a 4th cycle was unnecessary.
Describe your experience with the nursing staff at Extend Fertility.
Communication was erratic. Never spoke to the same person and questions were not always answered.
Describe your experience with Extend Fertility.
Communication was problematic and obtaining records was an issue. The steps of the process were not made transparent. Ex. How long would the eggs be stored in the clinic and then shipped to the storage facility was not readily available. Had to request that details be made in writing. For example, they called you over the phone to tell you the number of eggs that were going to be frozen but did not offer a written confirmation of the record unless I requested.
Describe the costs associated with your care under Bat-Sheva Maslow at Extend Fertility.
5000 a cycle for egg retrieval. Meds were covered under my insurance
What specific things went wrong at Extend Fertility?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
10
Doctor
Bat-Sheva Maslow
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Extend Fertility
Extend
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, 19 Eggs Frozen
10
10
Age 35
2 Egg Freezing
Diminished Ovarian Reserve
Other
European
Income $100K - $199K
Consultant
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Klein is honest but in a gentle way. He does an excellent job of setting realistic expectations without trying to romanticize an arduous journey. He is also more accessible than most doctors I surveyed which provides an additional layer of comfort... My initial exam results were a bit unexpected and shocking but his team reassured me every step of the way, and given the initial diagnosis I couldn't be happier with my results.
Egg retrieval [at Extend Fertility is] about $5k and medications averaged between $3k-$7k. Storage is $475 per year...The clinic is relatively new and aesthetically pleasing. It feels more like a spa rather than a doctors waiting room. However, they have become really popular in NYC so waiting times may be a bit longer on busy days...Dr. Klein is honest but in a gentle way. He does an excellent job of setting realistic expectations without trying to romanticize an arduous journey. He is also more accessible than most doctors I surveyed which provides an additional layer of comfort.
How was your experience with Joshua Klein at Extend Fertility?
Dr. Klein is honest but in a gentle way. He does an excellent job of setting realistic expectations without trying to romanticize an arduous journey. He is also more accessible than most doctors I surveyed which provides an additional layer of comfort.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Be patient.
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
Dr. Klein and his staff were incredible through my journey. My initial exam results were a bit unexpected and shocking but his team reassured me every step of the way, and given the initial diagnosis I couldn't be happier with my results.
Describe your experience with Extend Fertility.
The clinic is relatively new and aesthetically pleasing. It feels more like a spa rather than a doctors waiting room. However, they have become really popular in NYC so waiting times may be a bit longer on busy days.
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
Egg retrieval about $5k and medications averaged between $3k-$7k. Storage is $475 per year.
What specific things went wrong at Extend Fertility?
  • Failed to call in prescriptions to pharmacy
10
Doctor
Joshua Klein
Humanity
Communication
Compassion
Adaptability
10
Clinic
Extend Fertility
Extend
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, 8 Eggs Frozen
0
8
Age 37
2 Egg Freezing
East Asian
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Neutral
Unsuccessful
Dr Klein is very nice...But the methods they use are so aggressive and ineffective. They are very rigid with statics, and treat every patient like how a textbook would instruct. They try to pump as much medication into you as possible, hoping to get the best results. But it turned out to be very counterproductive and I am afraid its harmful to my body in the long run. And the results are so poor. I only got 50% of mature eggs the first time, and the second time half of the eggs magically disappeared ( I think they ovulated earlier because the doctor was late!)
I wish someone had shared their experiences with Extend, so I could have skipped my 2 cycles with them, and saved my ovaries Dont take me wrong, Dr Klein is very nice. The clinic is pretty well organized. (Dr G is a different story. Very rude and impatient ) But the methods they use are so aggressive and ineffective. They are very rigid with statics, and treat every patient like how a textbook would instruct. They try to pump as much medication into you as possible, hoping to get the best results. But it turned out to be very counterproductive and I am afraid its harmful to my body in the long run. And the results are so poor.
How was your experience with Joshua Klein at Extend Fertility?
I wish someone had shared their experiences with Extend, so I could have skipped my 2 cycles with them, and saved my ovaries Dont take me wrong, Dr Klein is very nice. The clinic is pretty well organized. (Dr G is a different story. Very rude and impatient ) But the methods they use are so aggressive and ineffective. They are very rigid with statics, and treat every patient like how a textbook would instruct. They try to pump as much medication into you as possible, hoping to get the best results. But it turned out to be very counterproductive and I am afraid its harmful to my body in the long run. And the results are so poor. I only got 50% of mature eggs the first time, and the second time half of the eggs magically disappeared ( I think they ovulated earlier because the doctor was late!) They use manupor unnecessarily. They ask you to inject full dose of ganerilx every shot. They don't time well the ovulation Window. They just rigidly go by the 36 hours rule. (I strongly suspect in the second cycle, the missed the ovulation window, and lost half counts of my eggs. Because the count of eggs was only half of what the unltrasound indicated. But the doctor was not willing to tell me why. They tried to hide the reasons. I even got yelled by doctor G for asking about the reason ) I only found out how these things are wrong after I went to New Hope for my third cycle this month. I was pretty skeptical about them at the beginning, and even wanted to go back to the extend. The extend sells them well for all the charts and statistic based result predication But at New Hope, they customize the medication for you. I didn't have to use manupor. They minimize both the ganerilx and trigger shots. I felt less influenced by the drug during the whole cycle. And the result was better. New hope is not the best. For example, they could have given me the wrong trigger shot medication if I didn't triple check with the nurse. just for a full disclosure But if I could have done it again, I wouldn't have gone to the extend at all. I feel really regretted, not for the money, but worried about how all the cycles might have impacted my health. But it's my fault that I didn't do a thorough research first. So I just want to share the experience here. I hope it will help someone who is going through the same situation-- egg freezing
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Don’t go to that clinic
Describe your experience with Extend Fertility.
I wish someone had shared their experiences with Extend, so I could have skipped my 2 cycles with them, and saved my ovaries Dont take me wrong, Dr Klein is very nice. The clinic is pretty well organized. (Dr G is a different story. Very rude and impatient ) But the methods they use are so aggressive and ineffective. They are very rigid with statics, and treat every patient like how a textbook would instruct. They try to pump as much medication into you as possible, hoping to get the best results. But it turned out to be very counterproductive and I am afraid its harmful to my body in the long run. And the results are so poor. I only got 50% of mature eggs the first time, and the second time half of the eggs magically disappeared ( I think they ovulated earlier because the doctor was late!) They use manupor unnecessarily. They ask you to inject full dose of ganerilx every shot. They don't time well the ovulation Window. They just rigidly go by the 36 hours rule. (I strongly suspect in the second cycle, the missed the ovulation window, and lost half counts of my eggs. Because the count of eggs was only half of what the unltrasound indicated. But the doctor was not willing to tell me why. They tried to hide the reasons. I even got yelled by doctor G for asking about the reason ) I only found out how these things are wrong after I went to New Hope for my third cycle this month. I was pretty skeptical about them at the beginning, and even wanted to go back to the extend. The extend sells them well for all the charts and statistic based result predication But at New Hope, they customize the medication for you. I didn't have to use manupor. They minimize both the ganerilx and trigger shots. I felt less influenced by the drug during the whole cycle. And the result was better. New hope is not the best. For example, they could have given me the wrong trigger shot medication if I didn't triple check with the nurse. just for a full disclosure But if I could have done it again, I wouldn't have gone to the extend at all. I feel really regretted, not for the money, but worried about how all the cycles might have impacted my health. But it's my fault that I didn't do a thorough research first. So I just want to share the experience here. I hope it will help someone who is going through the same situation-- egg freezing
0
Doctor
Joshua Klein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Extend Fertility
Extend
Operations
Scheduling
Nursing Staff
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, 16 Eggs Frozen
10
10
Age 26
1 Egg Freezing
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Guarnaccia took the time to explain the process to me every step of the way. He thoughtfully answered my questions throughout my stimulation and made sure I understood exactly why he made the decisions that he did regarding my dosage...is extremely knowledgable and kind. I felt like he really understood and cared how I felt throughout the process and he took the time to answer every question big or small. I would (and have!) recommend Dr. G to friends.
Although Dr. G[uarnaccia] was my main doctor, I did also meet Dr. Klein and Dr. Maslow through an egg freezing 101. I found them all to be equally knowledgable and passionate about helping their patients. The staff at Extend is thoughtful and very helpful. They make this process simple and even enjoyable...My starting protocol was 225iu of Follistim and 2 vials of Menopur with a Lupron trigger...
How was your experience with Michael Guarnaccia at Extend Fertility?
Dr. G is extremely knowledgable and kind. I felt like he really understood and cared how I felt throughout the process and he took the time to answer every question big or small. I would (and have!) recommend Dr. G to friends.
During treatment, were you treated like a number or a human with Michael Guarnaccia at Extend Fertility?
Dr. Guarnaccia took the time to explain the process to me every step of the way. He thoughtfully answered my questions throughout my stimulation and made sure I understood exactly why he made the decisions that he did regarding my dosage.
Describe the protocols Michael Guarnaccia used in your cycles at Extend Fertility and their degree of success.
My starting protocol was 225iu of Follistim and 2 vials of Menopur with a Lupron trigger.
Describe your experience with Extend Fertility.
Although Dr. G was my main doctor, I did also meet Dr. Klein and Dr. Maslow through an egg freezing 101. I found them all to be equally knowledgable and passionate about helping their patients. The staff at Extend is thoughtful and very helpful. They make this process simple and even enjoyable.
10
Doctor
Michael Guarnaccia
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Extend Fertility
Extend
Operations
Scheduling
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, 2 Eggs Frozen
8
5
Age 35
1 Egg Freezing
Diminished Ovarian Reserve
European
Lawyer
Only Doc Seen
Neutral
Doesn't Recommend
Success w/ Doc Not sure
[Dr. Klein's] demeanor is compassionate... Very nice, good listener, explains thoroughly. Only bad experience that doctor “forgot” a gauze inside me. It was not him though but the doctor performing the procedure which was his colleague at the clinic...Insist that he does the procedure himself... It [Extend] is much more affordable than other clinics. It is friendly and doesn’t feel like a hospital which was nice. Waiting times can be very long on some days
It [Extend] is much more affordable than other clinics. It is friendly and doesn’t feel like a hospital which was nice. Waiting times can be very long on some days... [Dr. Klein is] Very nice, good listener, explains thoroughly. Only bad experience that doctor “forgot” a gauze inside me. It was not him though but the doctor performing the procedure which was his colleague at the clinic
How was your experience with Joshua Klein at Extend Fertility?
Very nice, good listener, explains thoroughly. Only bad experience that doctor “forgot” a gauze inside me. It was not him though but the doctor performing the procedure which was his colleague at the clinic
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Insist that he does the procedure himself
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
His demeanor is compassionate
Describe your experience with the nursing staff at Extend Fertility.
They were really bad as drawing blood
Describe your experience with Extend Fertility.
The clinic was extend fertility, which is not in the list of clinics given here. It is much more affordable than other clinics. It is friendly and doesn’t feel like a hospital which was nice. Waiting times can be very long on some days
8
Doctor
Joshua Klein
Humanity
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Extend Fertility
Extend
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
10
10
Age 27
2 IUI
PCOS
Unexplained
European
Income $50K - $99K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
...he [Dr Joshua Klein] absolutely treats each patient as a human being. Every appointment when he's in the room you feel you have his undivided attention - and he's not just being courteous. He actually is giving you his attention, and thinks about what you're saying or asking. Eventhough when I would email him I would try to be brief and matter of fact so as not to take his time, he always responded very kindly. He goes out of his way for his patients, with a no-big-deal kind of attitude, really special doctor to have.
Excellent! I think it says something about Dr. Klein that everyone who works in his office [Extend Fertility] is kind and caring. I haven't found one exception. The value there is not on how much money they can rake in, but rather on caring for their patients - and it's across the board...I prefer not to get into specifics. But one thing i knew is that he [Dr. Joshua Klein] always remembered everything of my history and every strategy he used was carefully thought about.
How was your experience with Joshua Klein at Extend Fertility?
Dr. Klein is absolutely everything I could want in a doctor. Of course I'd be even happier if we never had to cross paths for this, but considering the circumstances, I feel so blessed to have him as my doctor. Having a doctor that you can trust is looking out for you and is reachable, explains things clearly really put my mind at ease throughout all the appointments. I didn't dread the visits or worry what would be - I felt like I was in the hands of the best doctor that I could be. He is really exceptional. He is a genuinely kind person, not out of fluff or diplomacy. And from what I understand, every patient feels that he is completely focused on them and creating the best outcome.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Just become his patient. You don't need any other advice.
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
This question best sums up where Dr. Klein stands out - he absolutely treats each patient as a human being. Every appointment when he's in the room you feel you have his undivided attention - and he's not just being courteous. He actually is giving you his attention, and thinks about what you're saying or asking. Eventhough when I would email him I would try to be brief and matter of fact so as not to take his time, he always responded very kindly. He goes out of his way for his patients, with a no-big-deal kind of attitude, really special doctor to have.
Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.
I prefer not to get into specifics. But one thing i knew is that he always remembered everything of my history and every strategy he used was carefully thought about.
Describe your experience with your nurse at Extend Fertility. (Assigned nurse: Toby)
Excellent! I think it says something about Dr. Klein that everyone who works in his office is kind and caring. I haven't found one exception. The value there is not on how much money they can rake in, but rather on caring for their patients - and it's across the board.
10
Doctor
Joshua Klein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Extend Fertility
Extend
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, 23 Eggs Frozen
5
8
Age 35
1 Egg Freezing
PCOS
South Asian
Income $200K - $499K
Lawyer
Only Doc Seen
Doesn't Recommend
Neutral
Successful
One thing I feel kind of unsure about is that when I told him [Dr. Joshua Klein] that I knew that the success rate of freezing and thawing eggs was not as high as freezing and thawing embryos, he disagreed with me and said otherwise. I am pretty sure that it is a known fact, but since his entire clinics business model is freezing eggs, I'm sure he feels that he has to believe this.
Extend is mainly for people who want to freeze eggs, so you will not have as many interactions with him [Dr. Klein] as you might if you were going through the full process of IVF, etc. I thought he was fine for the purposes of egg freezing, patient and answered questions throughout the process, but it was really the staff and the educational materials on Extend's website that were the standout for me.
How was your experience with Joshua Klein at Extend Fertility?
I did not see Dr. Klein very much through the process, once at consultation and then again at the retrieval, but I did not really feel like I needed to see him that often, given that I was only doing an egg retrieval. He was very pleasant and kind when I did see him though. One thing I feel kind of unsure about is that when I told him that I knew that the success rate of freezing and thawing eggs was not as high as freezing and thawing embryos, he disagreed with me and said otherwise. I am pretty sure that it is a known fact, but since his entire clinics business model is freezing eggs, I'm sure he feels that he has to believe this.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Extend is mainly for people who want to freeze eggs, so you will not have as many interactions with him as you might if you were going through the full process of IVF, etc. I thought he was fine for the purposes of egg freezing, patient and answered questions throughout the process, but it was really the staff and the educational materials on Extend's website that were the standout for me.
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
I liked the Extend Fertility, the nurses were very sweet and kind and the clinic was never full. I never had to wait very long for my appointments, and the staff was very kind and understanding.
Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.
I have PCOS so I wasn't on the shots for very long - maybe a week and a half before they triggered with Lupron.
Describe your experience with the nursing staff at Extend Fertility.
As I said, the staff was really the standout here. They were really compassionate, always available, and very pleasant.
Describe your experience with Extend Fertility.
The clinic is really nice, and there was never a long wait. I felt like I was going to a spa every time I visited. Very new, sterile, and modern. The educational materials they have available on their website are awesome. Everyone going through the IVF process should read those materials b/c they do such a good job of explaining it in a way that you can understand.
Describe your experience with your monitoring appointments at Extend Fertility.
It was really easy to make appointments, always available before work, and never had to wait long to get seen.
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
W extend, you pay around $5K. When I shopped around, it would have cost me at least $2K more to do it at a "normal" clinic.
What specific things went wrong at Extend Fertility?
  • Failed to call with results
Describe the specific things that went wrong at Extend Fertility.
The only thing I wish that they did was send me paperwork to confirm the number of eggs retrieved. But when I called and asked for it, they sent it right away.
5
Doctor
Joshua Klein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Extend Fertility
Extend
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, 23 Eggs Frozen
10
10
Age 35
1 Egg Freezing
South Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Take advantage of the free consultation! Ask him [Dr. Joshua Klein] every question that crosses your mind...Our consultation lasted over an hour. It never felt rushed, and I received much more information and guidance than I expected...Dr. Klein participated in every single office visit... He made it personal and applicable to me, my age, my current situation... No complaints. He had a very high level of engagement which I couldn't be happier about.
There was only 1 day where they [nurses at Extend Fertility] didn't call me at the designated time to provide dosage instructions. I left a message with them and Dr. Klein called me within 30 min with instructions. I will say, they aren't the best with drawing blood. One nurse poked me a few times before I asked for a different nurse...Stimulation - $4990 Medication - $3052...The clinic is great in that it doesn't feel clinic-y at all. The lobby is warm and comfortable. I never saw more than 4 patients waiting in the lobby at one time. I have been to other clinics that felt cold, uncomfortable, and had farms of patients waiting to be called.
How was your experience with Joshua Klein at Extend Fertility?
Joshua Klein did a wonderful job of making me feel like a human, instead of a number. I live in Chicago, but after our initial consultation, it was a no-brainer that I needed to fly to New York to have him do the procedure. I am so happy I did. He participated in every office visit. He took the time to educate me on each decision (timing, medication, etc.) and each step. One day, a nurse forgot to call me with dosage instructions. Dr. Klein called me, himself, to give the proper dosage info. No complaints. He had a very high level of engagement which I couldn't be happier about.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Take advantage of the free consultation! Ask him every question that crosses your mind.
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
Dr. Klein's consultation was very extensive and detailed. He made it personal and applicable to me, my age, my current situation. Our consultation lasted over an hour. It never felt rushed, and I received much more information and guidance than I expected. I have heard that with many other clinics, the nurses handle the office visits and the doctor is only seen at the time of egg extraction. This was not the case at Extend Fertility, as Dr. Klein participated in every single office visit.
Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.
Stimulation occurred over 9 days, with extraction on the 10th day. 1 vial of menupur throughout stimulation. I started with 225 units of Follistim, but it was reduced, as my follicles were growing quite quickly. Can't remember which trigger shot was used. There was logic to which one he wanted me to take, but I can't recall what it was.
Describe your experience with the nursing staff at Extend Fertility.
Overall the nursing staff was great. I did not have a specific nurse I worked with, but they were all great, responsive, communicative, etc. There was only 1 day where they didn't call me at the designated time to provide dosage instructions. I left a message with them and Dr. Klein called me within 30 min with instructions. I will say, they aren't the best with drawing blood. One nurse poked me a few times before I asked for a different nurse.
Describe your experience with Extend Fertility.
The clinic is great in that it doesn't feel clinic-y at all. The lobby is warm and comfortable. I never saw more than 4 patients waiting in the lobby at one time. I have been to other clinics that felt cold, uncomfortable, and had farms of patients waiting to be called.
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
Stimulation - $4990 Medication - $3052
What specific things went wrong at Extend Fertility?
  • Failed to call with results
Describe the specific things that went wrong at Extend Fertility.
Nurses forgot to call with that day's dosage at designated time. Left a message on their after hours line, and Dr. Klein called with my dosage information within 30 min.
10
Doctor
Joshua Klein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Extend Fertility
Extend
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2013 - 2017, Successful
10
10
Age 24 - 28
8 IUI
PCOS
Unexplained
European
Ashkenazi Jewish
Income $0 - $49K
Sales Representative
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
I wish every physician in every field of medicine was as good as dr klein was as a Dr, both medically as well as emotionally for the patient going through a tough time. He was outstanding. He spent a tremendous amount of time from my very first consult until we had a successful pregnancy and I was discharged, explaining every scenario and walking me and my husband through the process and what to expect. As well as what our options would be moving forward.
I was seen in 2 different locations [at Extend Fertility] depending on the day of the week for monitoring and/or IUIs. Parking in Brooklyn was surprisingly good. And the city was ok but it was only on the weekends. I preferred the office in the city from an aesthetic point.... Nursing staff on blood draw days were amazing. Toby was blunt, said things like they were and always clear with directions and good with call backs.
How was your experience with Joshua Klein at Extend Fertility?
I wish every physician in every field of medicine was as good as dr klein was as a Dr, both medically as well as emotionally for the patient going through a tough time. He was outstanding. He spent a tremendous amount of time from my very first consult until we had a successful pregnancy and I was discharged, explaining every scenario and walking me and my husband through the process and what to expect. As well as what our options would be moving forward.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
To be prepared to have an amazing experience with him and his staff. Just to keep in mind that some days there will be a long wait time.
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
I have never experienced the care and compassion Dr Klein showed with any dr I’ve ever been to before him.
Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.
One thing that stands out is how I was not responding well to injectables and had to continue taking them longer than the expected time. Dr Klein kept a close watch every step of the way to ensure that we scheduled the IUI at the most optimal time, and not have too many viable eggs available, which he warned could result in a higher chance of multiples.
Describe your experience with your nurse at Extend Fertility. (Assigned nurse: Toby)
Nursing staff on blood draw days were amazing. Toby was blunt, said things like they were and always clear with directions and good with call backs.
Describe your experience with Extend Fertility.
I was seen in 2 different locations depending on the day of the week for monitoring and/or IUIs. Parking in Brooklyn was surprisingly good. And the city was ok but it was only on the weekends. I preferred the office in the city from an aesthetic point.
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
Dr Klein did not accept insurance when I was a patient. But my insurance had zero infertility coverage. Since I had to pay out of pocket regardless of who I saw, he was my first choice and priced well compared to other doctors.
Describe Joshua Klein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Extend Fertility.
I very much wanted twins when we discussed IVF as a possibility, and Dr Klein explained the downsides very well and after his explanation I do not believe it is something I’d opt for moving forward.
10
Doctor
Joshua Klein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Extend Fertility
Extend
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, 5 Eggs Frozen
10
10
Age 37
2 Egg Freezing
Diminished Ovarian Reserve
Prefer not to answer
Engineer
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
If I can only can sum up my experience with Dr. Klein with one word, it would be "positive." When the cup was half full, it was half full, not half empty. That was the most important to me. As a bonus he was also kind, compassionate and sensitive. Going through this can never be easy, and I faced some challenges. I so appreciated his mild manners and easy touch...[Nurses at Extend were] Awesome! They seriously were my support team. From training to phone calls they were patient and caring. Alla held my hand until i was able to do it on my own, i really felt that they were rooting for me to succeed. During the egg retrieval i was treated like royalty...They were very professional, yet they didn't treat me like a number. Everyone was always friendly and smiling. I believe that freezing my eggs is probably the most important thing I have done for myself and would recommend anyone considering it to just do it and not wait. The biological clock is a real thing.
[Nurses at Extend were] Awesome! They seriously were my support team. From training to phone calls they were patient and caring. Alla held my hand until i was able to do it on my own, i really felt that they were rooting for me to succeed. During the egg retrieval i was treated like royalty...They were very professional, yet they didn't treat me like a number. Everyone was always friendly and smiling. I believe that freezing my eggs is probably the most important thing I have done for myself and would recommend anyone considering it to just do it and not wait. The biological clock is a real thing.
How was your experience with Joshua Klein at Extend Fertility?
If I can only can sum up my experience with Dr. Klein with one word, it would be "positive." When the cup was half full, it was half full, not half empty. That was the most important to me. As a bonus he was also kind, compassionate and sensitive. Going through this can never be easy, and I faced some challenges. I so appreciated his mild manners and easy touch.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
You are in a good place and in good hands.
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
Dr. Klein always took the time to put me at ease, he was very sensitive to my specific circumstances, and patiently answered all my questions. He was always cautiously optimistic and positive. This had a tremendous impact on my mental well-being going through the cycle.
Describe your experience with your nurse at Extend Fertility. (Assigned nurse: Alla and Dayna)
Awesome! They seriously were my support team. From training to phone calls they were patient and caring. Alla held my hand until i was able to do it on my own, i really felt that they were rooting for me to succeed. During the egg retrieval i was treated like royalty.
Describe your experience with Extend Fertility.
They were very professional, yet they didn't treat me like a number. Everyone was always friendly and smiling. I believe that freezing my eggs is probably the most important thing I have done for myself and would recommend anyone considering it to just do it and not wait. The biological clock is a real thing.
Describe your experience with your monitoring appointments at Extend Fertility.
They were very easy-going with the times i could show up, making sure to schedule them on days that would be convenient for me.
10
Doctor
Joshua Klein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Extend Fertility
Extend
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Consult
10
10
Age 39
Prefer not to answer
Income $0 - $49K
Sales Representative
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Kort] was kind and understanding and he is truly a expert in his field, up to date on all current treatment options...After meeting with him I left with a folder full of information of what we discussed during the consultation, step by step information on how the procedures would work and what type of medication I will need as well as the pricing for the procedure and medication
Extend Fertility is beautiful, clean, equipped with state-of-the-art technology and, most importantly, has great staff to work with...always received highly awaited results quickly. Never had to wait more than 5 minutes in the waiting room...at that time it was $5000.00 for the procedure and around $5,000.00 for the medication
How was your experience with Daniel Kort at Extend Fertility?
As soon as I met with Dr. Kort I was at ease, he was kind and understanding and he is truly a expert in his field, up to date on all current treatment options. He is easy to talk to and listened to all of my concerns and fears with a calm manner. After meeting with him I left with a folder full of information of what we discussed during the consultation, step by step information on how the procedures would work and what type of medication I will need as well as the pricing for the procedure and medication.
What's one piece of advice would you give a prospective patient of Daniel Kort at Extend Fertility?
You don't have to walk in full of nerves and anxiousness you can trust that you will be in good hands and that you will be dealing with a expert in his field. You will feel warmth and compassion from that very moment you walk in to meet him. you can be yourself because he will treat you like you are family.
During treatment, were you treated like a number or a human with Daniel Kort at Extend Fertility?
Because he showed Compassion and explained each process I would have to go through. He was easy to talk to and listened to all of my concerns and fears with a calm manner. He made me feel that he really wants the best for me.
Describe the protocols Daniel Kort used in your cycles at Extend Fertility and their degree of success.
When I first walked in for consultation he discussed my AMH level with me and how he wanted to see how many follicles I had and that it will be best to check during my period cycle, which caught me off guard and explained each type of medication I would have to take, as well as the time the procedure would take and how it will be done very quickly and that I will be asleep during the procedure for egg retrieval, and that I will feel great after, some people can even go back to work the same day if they wanted to.
Describe your experience with the nursing staff at Extend Fertility.
I always received highly awaited results quickly. Never had to wait more than 5 minutes in the waiting room. Everyone was always so pleasant and eager to engage in conversation. The atmosphere was very inviting, the waiting room is very calming and the exam rooms are clean and well lit.
Describe your experience with Extend Fertility.
Extend Fertility is beautiful, clean, equipped with state-of-the-art technology and, most importantly, has great staff to work with. The staff is very kind, welcoming and very professional. From the receptionist to the doctors, nurses and all the way to the last person in the Lab you will encounter only wonderful people.
Describe the costs associated with your care under Daniel Kort at Extend Fertility.
I believe it at that time it was $5000.00 for the procedure and around $5,000.00 for the medication then within that year the prices for the procedure went up by $1000.00
10
Doctor
Daniel Kort
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Extend Fertility
Extend
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, 10 Eggs Frozen
10
10
Age 41
1 Egg Freezing
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
Income $200K - $499K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
His [Dr. Klein's] knowledge, patience, kindness and empathy are unsurpassed. After having multiple miscarriages and an unexplained infertility diagnosis, Dr. Klein gave me hope that I could still conceive a healthy child someday. He and the Extend Fertility team made this stressful process easier with their personalized care, organizational procedures and clear communication. During every step of the process, I was in contact with either a nurse or Dr. Klein, who reassured me of my progress. Dr. Klein, as busy as he was, never failed to answer my questions in great detail and in a manner that I could easily understand. He is a gem of a doctor and one in whom I have great confidence...
Finding and learning about Extend Fertility was a life changer for me. I've looked into other clinics and either 1) found their prices inexplicably high, given that I knew I would have to do multiple cycles because of my age, or 2) I didn't like the factory feel. Extend is a specialized clinic so it is smaller and is able to provide personalized and individualized care. Because of its focus, the pricing for egg freezing makes a lot more sense and makes the financial aspect more manageable. Be aware that the lab isn't fully complete yet but should be by Dec 2016. In the meantime, the retrievals are done in a surgical clinic in the UES...
How was your experience with Joshua Klein at Extend Fertility?
Dr. Klein is super kind, patient, brilliant and detail oriented. He has a way of exuding confidence in his care and expertise, and his approach, especially open communication and detailed responses, put me at ease. His upbeat, positive personality also made the monitoring visits more bearable.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
If you are considering Extend Fertility, a consultation with Dr. Klein will convince you that you will be placed under great care and reassure you that you are doing the best thing for yourself by proactively preserving your fertility.
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
Dr. Klein is by far the best doctor I have ever had. His knowledge, patience, kindness and empathy are unsurpassed. After having multiple miscarriages and an unexplained infertility diagnosis, Dr. Klein gave me hope that I could still conceive a healthy child someday. He and the Extend Fertility team made this stressful process easier with their personalized care, organizational procedures and clear communication. During every step of the process, I was in contact with either a nurse or Dr. Klein, who reassured me of my progress. Dr. Klein, as busy as he was, never failed to answer my questions in great detail and in a manner that I could easily understand. He is a gem of a doctor and one in whom I have great confidence.
Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.
Antagonist protocol. 225 Follistim + 150 Menopur + Ganirelix + Lupron trigger. I think I over responded to the medication as my estrogen levels rose very quickly and very high. Dr. Klein adjusted my original trigger from Ovidrel to Lupron to prevent OHSS. The shots were a bit uncomfortable for me, probably because I am on the thinner side. 12 eggs were retrieved and 10 mature eggs were frozen. I was informed this was a great result for my age.
Describe your experience with your nurse at Extend Fertility. (Assigned nurse: Dayna)
Dayna and Alla were my primary nurses. They were both diligent in their care and clearly communicated my daily instructions via phone and email. They were also available during the visits and during the evenings whenever I had questions about the injections.
Describe your experience with Extend Fertility.
Finding and learning about Extend Fertility was a life changer for me. I've looked into other clinics and either 1) found their prices inexplicably high, given that I knew I would have to do multiple cycles because of my age, or 2) I didn't like the factory feel. Extend is a specialized clinic so it is smaller and is able to provide personalized and individualized care. Because of its focus, the pricing for egg freezing makes a lot more sense and makes the financial aspect more manageable. Be aware that the lab isn't fully complete yet but should be by Dec 2016. In the meantime, the retrievals are done in a surgical clinic in the UES.
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
$4990 for a minimum of 12 eggs and up to four egg freezing cycles, depending on your AMH level. About $3500 for meds.
10
Doctor
Joshua Klein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Extend Fertility
Extend
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
10
10
Age 37
1 Egg Freezing
European
Ashkenazi Jewish
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
The thing I liked most about him [Dr. Joshua Klein], was his friendly, easy demeanor and the fact that he was so easy to talk to. He was very honest, and didn't sugar coat anything, but did so with so much sensitivity, and warmth, which made all the difference for me. The few other times that I saw his partner, Dr.Cort, he was also really patient and warm. Both doctors were very knowledgable and didn't try to pressure me in any way. They very much included me in the decisions, and after giving me the facts about each stage, let me make decisions if I wanted to. My impression is that both Dr. Klein and Dr. Cort really know their field, and are really smart, and I definitely felt like I was in good hands while they treated me.
He [Dr. Joshua Klein] was very honest, and didn't sugar coat anything, but did so with so much sensitivity, and warmth, which made all the difference for me. The few other times that I saw his partner [at Extend Fertility], Dr.Cort, he was also really patient and warm. Both doctors were very knowledgable and didn't try to pressure me in any way. They very much included me in the decisions, and after giving me the facts about each stage, let me make decisions if I wanted to. My impression is that both Dr. Klein and Dr. Cort really know their field, and are really smart, and I definitely felt like I was in good hands while they treated me.
How was your experience with Joshua Klein at Extend Fertility?
I found Dr. Klein to be very empathetic and supportive. My situation was unique for many reasons (as are so many situations). He was understanding, never forgot my details, and explained everything in the context of my situation. The thing I liked most about him, was his friendly, easy demeanor and the fact that he was so easy to talk to. He was very honest, and didn't sugar coat anything, but did so with so much sensitivity, and warmth, which made all the difference for me. The few other times that I saw his partner, Dr.Cort, he was also really patient and warm. Both doctors were very knowledgable and didn't try to pressure me in any way. They very much included me in the decisions, and after giving me the facts about each stage, let me make decisions if I wanted to. My impression is that both Dr. Klein and Dr. Cort really know their field, and are really smart, and I definitely felt like I was in good hands while they treated me.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Don't let his boyish looks fool you! He might look young, but he is extremely capable.
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
The staff were trained to be extra sensitive to each patients personal, and cultural situation. At both locations of this clinic the staff was very careful not to call my name when it was my turn if there were other patients present. The staff were extremely attentive and patient before and during the retrieval. Because this is a smaller clinic, I felt like was an important member of their clinic. Questions, submitted by email or by phone, were answered promptly (usually within an hour) by the doctor or head nurse, no matter what time of day it was. Although the doctor had many patients to see, I never felt rushed when he was with me. He answered all my questions no matter how repetitive they might have been, he was reassuring but honest and realistic with me, which really helped lower my anxiety. The level of sensitivity was really outstanding.
Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.
I took Gonal F and medipur for the first 12 days of my cycle, and then two more drugs to help with ovulation before my eggs were retrieved.
Describe your experience with your nurse at Extend Fertility. (Assigned nurse: Alla Khamermesh)
All of the staff members showed extreme sensitivity to me and my personal situation. The nurses not only made sure I was comfortable, but were also culturally sensitive to my religious and cultural background. For example, at their boro park location in brooklyn, the nurses never ask u to say your name out loud. Instead, they will ask u to write it down. They also won't use your name to get your attention or call you in, and instead will either walk over to you or make eye contact and nod when it is your turn. This tiny show of sensitivity demonstrated to me that the staff understood and respected the fact that the community is very close knit, that everyone knows each other and that this is a very private personal journey for each woman there. Alla especially was considerate of my personal circumstances, and went to lengths to ensure that I didn't feel awkward or uncomfortable, for example by having me wait in a different area to a woman who was trying to have a baby, as I wasn't able to do that due to my difficult relationship status. Her patience and compassion were touching. This combined with her fast and efficient response to all my queries really made me feel like she was by my side the whole way through.
Describe your experience with Extend Fertility.
I understand that the clinic has moved from the location they were in while I was a patient there, to a different location, so I can't say much about the new Manhattan location. The location in Brooklyn, is discreet, and comfortable. Come early to avoid a wait, as the doctor likes to give each patient as much time as they need. Patients should remember to check the parking signs on the street, and park on the side streets. The avenue has street cleaning every morning between 8-9 am!!!
Describe your experience with your monitoring appointments at Extend Fertility.
Come early to avoid a wait, as the doctor likes to give each patient as much time as they need.
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
I paid $4990 for the cycle. This includes everything except, lab work, storage and medications.
10
Doctor
Joshua Klein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Extend Fertility
Extend
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources