Rated 10
Strongly recommend: 100%10
100% strongly recommend
1 review
Operations
8
8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
10
10
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8
8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
10
10
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
2
2
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
76
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

This clinic has 1 office

New York
51 East 67TH St
New York, NY 10065
2125355350

1 patient review filtered by:

2018, Unknown Success
NPS
9
NPS
10
Age 40
Diminished Ovarian Reserve
Tubal Blockage
Latinx
Income $50K - $99K
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I love Dr. Radjabi he’s great, compassionate, honest and provides great explanation to all procedures. He’s honest with my plan of care and what needs to be done. He gives great detail and takes his time with explanations of test results and procedures he’s drawn pictures to illustrate what’s occurring in my body...He really seems to care about his patients. He may not give you great news but he’ll be honest with his professional opinion and treatment plan
The only issue I had [at Ferny] was scheduling for my surgery, it was done at an outside facility and scheduling was a challenge. I was suppose to do it at one time then apparently they couldn’t get the date I didn’t hear anything then it was postponed. But very little follow up was done on the clinics behalf to inform me. The doctor had gone on vacation and the orders weren’t put in so there was some confusion there. Minor hiccups, and the staff were apologetic .
How was your experience with Reza Radjabi at Ferny?
I love Dr. Radjabi he’s great, compassionate, honest and provides great explanation to all procedures. He’s honest with my plan of care and what needs to be done. He gives great detail and takes his time with explanations of test results and procedures he’s drawn pictures to illustrate what’s occurring in my body.
What's one piece of advice would you give a prospective patient of Reza Radjabi at Ferny?
He’s great. He really seems to care about his patients. He may not give you great news but he’ll be honest with his professional opinion and treatment plan. This is a nerve wrecking process and it’s ok to be nervous and scared.
During treatment, were you treated like a number or a human with Reza Radjabi at Ferny?
I felt like a human being; he knows my case and asks me how my husband is if he’s not with me. He stands up when I come in shakes my hand and tells me he’s happy to see me. He remembers details of my case; like the fact that I had a yeast infection and if I’m feeling better. He draws picture to illustrate what’s happening in my body and what needs to happen. He stops and asks me if I have questions. He’s a great doctor and am so happy I found him.
Describe the protocols Reza Radjabi used in your cycles at Ferny and their degree of success.
I had a left block tube, he removed the tube. I have a low ama and high fsh he retested and is awaiting results however based on the past ama and FSH results he recommended IVF. He also removed a polyp. The reason for left tube removal was that it may have been sending toxins to my uterus making it harmful and difficult for any embryo to implant. He said that had to be addressed as top priority so first polyp removal occurred then surgery. More testing and moving forward to IVF.
Describe your experience with the nursing staff at Ferny.
The nursing staff is great! Amazing and compassionate. They check in when I finish and start the MD visit and make me feel more at ease by addressing any apprehensions I may feel/have. One nurse even called my husband way after she was gone from the day to make sure I received information I needed before my polyp removal.
Describe your experience with Ferny.
The clinic itself is a beautiful establishment in a very nice area. The only issue I had was scheduling for my surgery, it was done at an outside facility and scheduling was a challenge. I was suppose to do it at one time then apparently they couldn’t get the date I didn’t hear anything then it was postponed. But very little follow up was done on the clinics behalf to inform me. The doctor had gone on vacation and the orders weren’t put in so there was some confusion there. Minor hiccups, and the staff were apologetic .
Describe the costs associated with your care under Reza Radjabi at Ferny.
Most cost were covered by insurance. Except for IVF, medication and PSG testing that will be out of pocket.
Describe Reza Radjabi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Ferny.
He said he preferred single embryo transfer but would transfer two embryos. But definitely not more than that.
What specific things went wrong at Ferny?
  • Lost appointments
  • Provided conflicting information
Describe the specific things that went wrong at Ferny.
The only hiccups I encountered was the change of date or surgery and the lack of information provided to me. As well as the required testing and orders were not put in. Everyone was apologetic about it.
9
Doctor
Reza Radjabi
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Ferny
New York
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5