Fertility and Gynecology Care Center

Little Rock
9500 Kanis Rd, Ste 200
Little Rock, Arkansas 72205
(501) 812-3458
On a scale from 0-10, how likely are you to recommend Fertility and Gynecology Care Center to a friend?
Strongly recommend: 67%Don't recommend: 33%8.3
3 assessments
  • 67% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 33% Don't recommend (0-6)
Operations
Poorly operated
Operated well
8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
7.3
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
8.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
344
9.3
Average Doctor Score
1 doctor
3 assessments
10
Age
30 - 33
Treated
2016 - 2019
Success with this Doc
Yes
Treatment
3 Fertility Medications
Diagnosis
Other
10
I really liked that Dr. Miller’s clinic [Fertility and Gynecology Care Center] is small. It felt very intimate and I felt like a human, not a number. In the time a patient receives treatments there, they get to know the staff very well. The front secretary and the nurse come to know each patient by name and it’s very comforting and helpful.... Dr. Miller has one nurse. She is kind and helpful. I felt quite comfortable around her.
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Age
30 - 33
Treated
2016 - 2019
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 Fertility Medications
Diagnosis
Other
10
Describe your experience with Fertility and Gynecology Care Center.
I really liked that Dr. Miller’s clinic is small. It felt very intimate and I felt like a human, not a number. In the time a patient receives treatments there, they get to know the staff very well. The front secretary and the nurse come to know each patient by name and it’s very comforting and helpful.
During treatment, were you treated like a number or a human with Michael Miller at Fertility and Gynecology Care Center?
Dr. Miller has a very small practice so you get to know everyone while you are going through treatments. They are kind, caring and honest.
Describe your experience with the nursing staff.
Dr. Miller has one nurse. She is kind and helpful. I felt quite comfortable around her.
How was your experience with Michael Miller at Fertility and Gynecology Care Center?
Dr. Miller is very dry and blunt with his patients but honestly, at that point in our fertility journey, that’s what I wanted and needed. He knows exactly what he is doing and is great at his job. I fully trust him and am hoping he can help us conceive another baby very soon.
What's one piece of advice would you give a prospective patient of Michael Miller at Fertility and Gynecology Care Center?
To trust Dr. Miller.
Describe the protocols Michael Miller used in your cycles at Fertility and Gynecology Care Center and their degree of success.
At first I had a large cyst so he had me do a round of birth control to clear that up. Then we tried 100mg of clomid and dexamethasone but no follicles were ready. We immediately jumped in to 150mg of clomid and dexamethasone and I had 2 follicles ready, one on each ovary. We used an ovulation trigger shot and timed intercourse and it worked! We tried the same thing this fall to try to conceive a second baby but it didn’t work. I spoke with Dr. Miller and we agreed that I would take some time off to lose weight and try again in a few months when I am ready.
Describe the costs associated with your care under Michael Miller at Fertility and Gynecology Care Center.
With our first most of the costs were covered under insurance. But this fall when we tried for a second we found out that our new insurance did not cover fertility. We had to pay out of pocket for several rounds of meds, appointments, and ultrasounds. But starting January 2019 our insurance is supposed to have better fertility coverage which we are thankful for.
10
Doctor
Michael Miller
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility and Gynecology Care Center
Little Rock
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
28 - 30
Treated
2016 - 2018
Success with this Doc
?
Treatment
12 Fertility Medications
Diagnosis
Anovulation, Endometriosis, PCOS
10
The Clinic [Fertility & Gynecology Care Center] is quite and nice. The only weakness is the OBGYN clinic next door. Sometimes it’s hard to see all of the pregnant women walking in and out while you wait. But luckily I’ve never had to wait too long.... Dr. Miller only has a very staff. The nurse is very professional, soft spoken, and always so sweet.... For me Dr. Miller wanted me in office on cycle day 3-5 for an ultrasound to check my ovaries and uterine lining. If everything checked out I would start 5 days of Clomid. Come back on cycle day 14 for another ultrasound to check for health eggs. Then a trigger shot. Every few rounds he would have me come back for blood work to check hormone levels. And repeat if no pregnancy occurred.
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Age
28 - 30
Treated
2016 - 2018
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
12 Fertility Medications
Diagnosis
Anovulation, Endometriosis, PCOS
10
Describe your experience with Fertility and Gynecology Care Center.
The Clinic is quite and nice. The only weakness is the OBGYN clinic next door. Sometimes it’s hard to see all of the pregnant women walking in and out while you wait. But luckily I’ve never had to wait too long.
During treatment, were you treated like a number or a human with Michael Miller at Fertility and Gynecology Care Center?
Unlike the other clinic I was seen at Dr. Miller took his time. Talked with us thoroughly and really listened. He never rushes any appointments and allows you to ask plenty of questions. After the 1st visit with Dr. Miller I felt a huge weight lifted off of my shoulders. For once someone listened to me.
Describe your experience with the nursing staff.
Dr. Miller only has a very staff. The nurse is very professional, soft spoken, and always so sweet.
How was your experience with Michael Miller at Fertility and Gynecology Care Center?
I have loved everything about Dr. Miller. Make sure and ask any questions you may have. He will take the time to talk to you about them and help explain what to expect or not to expect with every cycle. He is all nice and professional during exams.
What's one piece of advice would you give a prospective patient of Michael Miller at Fertility and Gynecology Care Center?
Ask questions! If you don’t like the plan he has set for you or feel you should try another treatment be open and honest with him. He will listen and help you make the right decisions about your fertility treatments.
Describe the protocols Michael Miller used in your cycles at Fertility and Gynecology Care Center and their degree of success.
When I was referred to Dr. Miller by a friend I had no idea where to start and what was expected. I thought I may have endometriosis but no other doctors would listen. Dr. Miller listened. Did and ultrasound the same day and I had surgery the following week. After healing from the surgery we started our fertility plans. We first started with the lowest dose of Clomid. That dose didn’t work for me so the next month we tried a higher dose. After a few months of finding which dose worked best we finally had a successful ovulation with two healthy size eggs. After a few months of Clomid I stopped ovulating on my own so we added a trigger shot with the Clomid to help ovulate. Fertility treatments can be time consuming and are also time sensitive. For me Dr. Miller wanted me in office on cycle day 3-5 for an ultrasound to check my ovaries and uterine lining. If everything checked out I would start 5 days of Clomid. Come back on cycle day 14 for another ultrasound to check for health eggs. Then a trigger shot. Every few rounds he would have me come back for blood work to check hormone levels. And repeat if no pregnancy occurred.
Describe the costs associated with your care under Michael Miller at Fertility and Gynecology Care Center.
Luckily we have good health insurance coverage. Our coverage pays for each visit, any procedures, or surgeries needed. We are out of pocket only for medicines needed.
10
Doctor
Michael Miller
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility and Gynecology Care Center
Little Rock
Nursing
Operations
Scheduling
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

5
Age
28
Treated
2018
Success with this Doc
No
Treatment
1 Fertility Medications
Diagnosis
Anovulation, PCOS
5
They're [Fertility and Gynecology Care Center] very antiquated. When I initially called, the receptionist said she would mail me paperwork. She said she couldn't email or fax it. It would be nice and more efficient if it could be done online. Also, it was so difficult to get someone on the phone 90% of the time ... Dr. Miller's nurse, Janet, was very hard to read but I can't honestly say I ever had a positive experience with her. She wasn't awful, she was just rather emotionless, which may just come with the job, but I can't even say I ever heard her say anything positive or didn't sound like she was complaining about work or even see her smile.
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Age
28
Treated
2018
Success with this Doc
No
Race
Income
$50K - $99K
Occupation
Consultant
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Anovulation, PCOS
5
Describe your experience with Fertility and Gynecology Care Center.
They're very antiquated. When I initially called, the receptionist said she would mail me paperwork. She said she couldn't email or fax it. It would be nice and more efficient if it could be done online. Also, it was so difficult to get someone on the phone 90% of the time. Or if I would call and leave a message and never hear back from them by noon or so, I would call back and the response I usually got was similar to "Yes, I got your message." It just felt unorganized and a lack of customer service, which we deserve as patients, especially since most of us are paying out of our own pocket since insurance rarely covers fertility treatments.
During treatment, were you treated like a number or a human with Michael Miller at Fertility and Gynecology Care Center?
I truly was comfortable at this clinic and with Dr. Miller, but there were multiple occasions when I came in for my appointment and Dr. Miller clearly wasn't aware (or maybe just hadn't briefed himself well enough) about what was done/discussed in our previous appointment. I feel like he is a great doctor who has a great success rate and is kind and knowledgeable, but he has many patients and I didn't feel like he was necessarily present or as prepared as I would've hoped in my particular case.
Describe your experience with your nurse at Fertility and Gynecology Care Center. (Assigned nurse: Janet)
Dr. Miller's nurse, Janet, was very hard to read but I can't honestly say I ever had a positive experience with her. She wasn't awful, she was just rather emotionless, which may just come with the job, but I can't even say I ever heard her say anything positive or didn't sound like she was complaining about work or even see her smile. I'm not the type of patient that needs someone to hug my neck or be my best friend at all but she was very cold and this may be bothersome to others.
What specific things went wrong at Fertility and Gynecology Care Center?
  • Failed to call with results
How was your experience with Michael Miller at Fertility and Gynecology Care Center?
I heard many great things from a friend and read many reviews before I made an appointment with Dr. Miller. He is a very kind and knowledgeable doctor. There were times in our experience where I felt educated on our treatment and there were times when I felt as if each appointment was rushed.
What's one piece of advice would you give a prospective patient of Michael Miller at Fertility and Gynecology Care Center?
While I mostly had a pleasant experience, it was very in-and-out. Which is sometimes convenient, especially for someone like me who works full-time and was often running to the clinic on my lunch break or in between meetings. However, I often felt like I was being pushed out too quickly to ask any questions in the midst of a whirlwind of emotions. Be prepared and write your questions down and don't expect a very long visit.
Describe the protocols Michael Miller used in your cycles at Fertility and Gynecology Care Center and their degree of success.
My first visit with Dr. Miller was basically a consultation. He went over my paperwork with me and put together somewhat of a plan. We set up an appointment to do labs on a certain day of my cycle. After many labs, Dr. Miller wanted me to have an HSG ran. Unfortunately my insurance wouldn't cover that procedure and we decided to forego the HSG test and try Clomid since we were on the right day of my cycle to start it. I was also put on Estrodial to thicken my uterine lining. I came back basically every other day for ultrasounds to check my follicle progression. The Estrodial did it's job, however, this cycle was a no because my follicle didn't grow large enough. Dr. Miller said we would begin Clomid at a higher dose and a day earlier the next cycle and see the results this would bring us.
Describe the costs associated with your care under Michael Miller at Fertility and Gynecology Care Center.
Unfortunately, my insurance denied all of my treatment. We paid around $100 each visit throughout one cycle of treatments, which was probably around 10-12 visits if I remember correctly. Then received a bill of ~$1200. So I would say it was around $2500. This was just for our first cycle trying the Clomid approach.
8
Doctor
Michael Miller
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Fertility and Gynecology Care Center
Little Rock
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Michael Miller at Fertility and Gynecology Care Center.

Verified

This patient has provided documentation of treatment at this clinic.