Describe your experience with Fertility C.A.R.E..
The clinics strengths are definitely compassion, knowledge, care, and understanding. They don’t treat you like a number. I haven’t figured out the weakness yet because I’ve been really satisfied but if I do I’ll be sure to send you an update.
During treatment, were you treated like a number or a human with Mark Trolice at Fertility C.A.R.E.?
I felt like a human with Dr. Trolice because from our initial meeting and onward everytime I’ve spoken to him in person, on the phone, or in email, he and the staff always know who I am and what is going on with me. I don’t feel like they are just talking to me not knowing who I am. They actually come across as vividly understanding the patient they are speaking to and I never have to go into some crazy monologue of who I am and what the plan is.
Describe your experience with your nurse at Fertility C.A.R.E.. (Assigned nurse: Amy )
The staff is just as wonderful as Dr. T. They always return calls and emails within the same day (this is huge to me, my old doctor would go 5 days without returning calls). They’ve always been able to answer my questions and not treat me like a number. When I called for my second appointment they were able to squeeze me in promptly and at a time that worked for me. So happy to be working with these people who make me feel like family.
How was your experience with Mark Trolice at Fertility C.A.R.E.?
From the moment I met Dr. Trolice in his bow tie I knew he was going to be different than the other office/doctors I had seen before. Upon consultation, he knew exactly who my husband and I were and he had fully prepared beforehand by knowing all our medical history. We sat down with him for over an hour, going over every single thing we had done prior, testing and treatment. We went over my history, my husbands history, medications, etc. h was very thourough and we appreciated that because other doctors are so act to assume you may have one issue, may prescribe you medication you don’t need, etc. He took me off meaningless medications I was taking because he took the time to understand my history and realize this medication was doing nothing for me but making me feel sick ALL THE TIME. At our consultation, we had only been TTC for one year and he agreed I had PCOS and that I was most likely ovulating. The probability of me ovulating every month had never been communicated to me by prior doctors. In his opinion at that time I did not need to jump head first into IVF and because my husband had a normal SA he did not recommend IUI. He told us we could try on our as he suspected I was ovulating and that is what we wanted to do. He didn’t pressure us into any treatment. I had taken Letrozole with the previous doctor and had good response so he had us continue on with that. We were relieved that he was willing to let us try on our own for a little longer before we went for something drastic, despite having done two miserable failed IUI’s elsewhere. My husband hadn’t done as much googling as I had so Dr. T took the time to explain to my husband the right time for us to try, when I needed to come into the office for ultrasounds to check my follicles, etc. He answered every question we had and then brought up helpful things we didn’t even know about. We went thru two months of treatment and we didn’t have one on one time with him, but the staff during this time. Fast forward to one year later, I still wasn’t pregnant, and I wanted to see Dr. T again. I went in for my appointment fully expecting for him not to remember me, but alas I was proven wrong. He chatted with me about my running and cycling hobbies, something we had talked about at our first meeting. Then we got into the real important discussion, the reason I was there. This time he recommended we start proceeding with IVF. I hadn’t had a pregnancy in the two years I was trying and while I could of done lots of other things first, he wanted me to know what my best chance of success would be up front. I was terrified because we don’t have the money laying around and we don’t have family to borrow from. He eased my mind by telling me I had so many option available to me. He didn’t pressure me to decide to start IVF when I got my period. He wanted me to go home and talk to my husband and decide when it would be best for us and if it would be best for us. He understood and made it clear that it was ok for us not to do IVF and we would be just as important as every other patient. What’s right for one person isn’t right for everyone and he just wanted us to know our best option and go from there. It’s a huge relief when the doctor is upfront and honest and not just trying to “sell” us expensive treatment. He sat with me for over an hour at this appointment and went thru all the details of IVF, what I would expect, what I would feel, everything. He answered every question I had and when I had even more questions following my appointment, I emailed him the very next day and he responded within the hour providing me with answers to my questions and again offering no pressure when we said we had discussed our options and wanted to move forward with IVF in December 2018, because we needed time to figure out how to pay for it. I forgot to mention that he called us after our first appointment the following day making sure we didn’t have any lingering questions. I’ve never had a doctor that made me feel so completely comfortable like Dr. T. He is honest and extremely compassionate and when you’re going thru infertility that is one of the most important qualities for a doctor to have. Another being that he is so quick to respond to an email or phone call. I’m sure he’s extremely busy but he makes us feel like we’re the only patient he has. I’ve recommended him to anyone that’ll listen to me.
What's one piece of advice would you give a prospective patient of Mark Trolice at Fertility C.A.R.E.?
I’d recommend preparing questions in advance. Don’t hold back during your meeting if you have a question or concern. He’s extremely knowledgeable and he will take the time to answer or walk you thru anything.
Describe the protocols Mark Trolice used in your cycles at Fertility C.A.R.E. and their degree of success.
I did two rounds of Letrozole at the max doses Fe, 3pills for 5 days. It’s been almost a year so I’m not remembering what else we did but I do remember going in for multiple ultrasounds to make sure my follicles we good and the treatment cycle was safe to proceed with.
Describe the costs associated with your care under Mark Trolice at Fertility C.A.R.E..
I used insurance for everything so far, but our cost for our future IVF cycle is $6,550 in physician fees. $4,600 in lab fees and outside prescriptions running between $3-5,000
Describe Mark Trolice's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility C.A.R.E..
We haven’t had this conversation yet. We’re still saving to begin the treatment cycle and go over protocol.