Fertility C.A.R.E.

2 doctors work here

Strongly recommend: 62%Neutral: 5%Don't recommend: 33%7.6
62% strongly recommend
16 reviews
Operations
8.5
8.5
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.7
8.7
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.4
8.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.1
8.1
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.8
7.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
220
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 1 office

Winter Park
5901 Brick Court
Winter Park, FL 32792
(407) 672-1106

2 patient reviews filtered by:

8
8
Verified

This patient has provided documentation of treatment at this clinic.

Age 26 - 28
Treated 2009 - 2011
Success w/ Doc No
5 IUI
Anovulation
Male Factor
PCOS
European
Teacher
Only Doc Seen
Neutral
Neutral
Dr. Trolice had me go through 5 cycles using the same strength of medications because every time I responded well to them. He was kind and thorough when explaining the procedures. If something was going to be painful or uncomfortable, he made sure to tell you up front so there weren't any surprises...actually took the time to read my chart before coming in the room. He wasn't flipping through pages while talking with me. Also, he made eye contact while talking with me.
This clinic [Fertility C.A.R.E.] was centrally located and was pretty easy to find. Overall the staff were helpful and kind...I felt like Dr. Trolice actually took the time to read my chart before coming in the room. He wasn't flipping through pages while talking with me. Also, he made eye contact while talking with me...Dr. Trolice had me go through 5 cycles using the same strength of medications because every time I responded well to them. He was kind and thorough when explaining the procedures. If something was going to be painful or uncomfortable, he made sure to tell you up front so there weren't any surprises.
How was your experience with Mark Trolice at Fertility C.A.R.E.?
Dr. Trolice had me go through 5 cycles using the same strength of medications because every time I responded well to them. He was kind and thorough when explaining the procedures. If something was going to be painful or uncomfortable, he made sure to tell you up front so there weren't any surprises.
What's one piece of advice would you give a prospective patient of Mark Trolice at Fertility C.A.R.E.?
As with any doctor, try to be as complete as possible in telling him what you have gone through and are experiencing. Sometimes the things we don't think mean anything are actually symptoms that can be treated!
During treatment, were you treated like a number or a human with Mark Trolice at Fertility C.A.R.E.?
I felt like Dr. Trolice actually took the time to read my chart before coming in the room. He wasn't flipping through pages while talking with me. Also, he made eye contact while talking with me.
Describe your experience with Fertility C.A.R.E..
This clinic was centrally located and was pretty easy to find. Overall the staff were helpful and kind.
Describe the costs associated with your care under Mark Trolice at Fertility C.A.R.E..
The IUIs were covered by my husband's insurance so each visit only cost us the office visit co-pay.
8
Doctor
Mark Trolice
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Fertility C.A.R.E.
Winter Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
7
7
Age 35 - 36
Treated 2015 - 2016
Success w/ Doc No
2 IVF
Male Factor
Other
Income $200K - $499K
Teacher
Only Doc Seen
Neutral
Neutral
Dr. Trolice really made you feel like his heart was fully vested in your treatment plan. However communication and attention to details or clearly communicating those details seemed to be an issue....Dr. Trolice always seemed to show such compassion and care for us. He was sympathetic and understanding.
Dr. Trolice really made you feel like his heart was fully vested in your treatment plan. However communication and attention to details or clearly communicating those details seemed to be an issue....There have just been a few occasions when something was clearly communicated. Sometimes it felt like they knew what they were thinking but didn't explain that or they were just following typical protocol instead of creating or following a specific plan of treatment for me.
How was your experience with Mark Trolice at Fertility C.A.R.E.?
Dr. Trolice really made you feel like his heart was fully vested in your treatment plan. However communication and attention to details or clearly communicating those details seemed to be an issue.
What's one piece of advice would you give a prospective patient of Mark Trolice at Fertility C.A.R.E.?
Pay attention and be your own advocate. Be informed. Ask questions. Clarify!
During treatment, were you treated like a number or a human with Mark Trolice at Fertility C.A.R.E.?
Dr. Trolice always seemed to show such compassion and care for us. He was sympathetic and understanding.
What specific things went wrong at Fertility C.A.R.E.?
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Fertility C.A.R.E..
There have just been a few occasions when something was clearly communicated. Sometimes it felt like they knew what they were thinking but didn't explain that or they were just following typical protocol instead of creating or following a specific plan of treatment for me.
7
Doctor
Mark Trolice
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Fertility C.A.R.E.
Winter Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review