Fertility Center of Charleston

Available Resources

Genetic counseling: Offered
Genetic counseling
Acupuncture: Offered
Acupuncture
Mental health counseling: Offered
Mental health counseling
Nutrition counseling: Offered
Nutrition counseling
Administration of shots: Offered
Administration of shots
Coordinating at-home nursing is not offered: Not Offered
Coordinating at-home nursing
is not offered
Selling medication: Offered
Selling medication
Providing backup medication: Offered
Providing backup medication
Mount Pleasant
1280 Hospital Drive
Mt. Pleasant, SC 29464
843-881-7400
Mt. Pleasant
1280 Hospital Drive
Mt. Pleasant, SC 29464
843-881-7400
Savannah
5354 Reynolds St.
Savannah, GA 31405
843-881-7400
Savannah GA
5354 Reynolds St.
Savannah, SC 31405
843-881-7400
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On a scale from 0-10, how likely are you to recommend Fertility Center of Charleston to a friend?
Strongly recommend: 76%Neutral: 10%Don't recommend: 14%8.3
13 assessments
  • 76% Strongly recommend (9-10)
  • 10% Neutral (7-8)
  • 14% Don't recommend (0-6)
Operations
Poorly operated
Operated well
8.8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
9.1
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
8.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
8.7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
344
8
Average Doctor Score
1 doctor
13 assessments
10
Age
34 - 35
Treated
2017 - 2018
Success with this Doc
?
Treatment
1 IVF, Donor Eggs
Diagnosis
Endometriosis, PCOS, Other
10
I love everything about the clinic [Fertility Center of Charleston]. It is clean and welcoming (both in Savannah and Charleston). The only weakness I can think of is sometimes you have to wait a while if you are visiting the primary location in Charleston.... I love both of my nursing care coordinators as well as the rest of the staff! Everyone is always so nice and never makes you feel like you are crazy when you inevitably ask the same question for the 15th time. Plus they are always easy to get in touch with and always respond within 24 hours.
+ Read more
Age
34 - 35
Treated
2017 - 2018
Success with this Doc
?
Race
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, Donor Eggs
Diagnosis
Endometriosis, PCOS, Other
10
Describe your experience with Fertility Center of Charleston.
I love everything about the clinic. It is clean and welcoming (both in Savannah and Charleston). The only weakness I can think of is sometimes you have to wait a while if you are visiting the primary location in Charleston.
During treatment, were you treated like a number or a human with Stephanie Singleton at Fertility Center of Charleston?
Every time I called or sent an e-mail, I always received a prompt and knowledgeable response. I have had a number of health problems since I began seeing Dr. Singleton, including 3 unplanned medically necessary surgeries, so my case is not "normal", yet despite the issues, Dr. Singleton and her staff have always been able to provide me with an answer or a referral. But even more important than answering my questions, Dr. Singleton took the time out to call my primary doctors and specialist to make sure she was well versed in all of my medical conditions and could proceed in a safe manner.
Describe your experience with your nurse at Fertility Center of Charleston. (Assigned nurse: Pat (retired) and now Krysta)
I love both of my nursing care coordinators as well as the rest of the staff! Everyone is always so nice and never makes you feel like you are crazy when you inevitably ask the same question for the 15th time. Plus they are always easy to get in touch with and always respond within 24 hours.
What specific things went wrong at Fertility Center of Charleston?
  • Lost paperwork
How was your experience with Stephanie Singleton at Fertility Center of Charleston?
I would likely not be alive if not for Dr. Singleton. During my first (and only) egg retrieval she could not get to my right ovary and most of my left ovary without puncturing my bowels. As a result she sent me for a GI consult and during surgery it was discovered my endometriosis was eating through my colon. Had this not been discovered there is not telling what would have happened. I may not like the answers she gives me (such as I don't recommend an egg retrieval with your newly discovered clotting disease, I would prefer you use donor eggs for your safety), but she has always been honest about my chances and what to expect. While I am only focusing on getting pregnant, she makes sure to also focus on keeping me healthy and that is important. In addition to being thorough and honest, she is also very compassionate which helps a lot when dealing with infertility.
What's one piece of advice would you give a prospective patient of Stephanie Singleton at Fertility Center of Charleston?
Don't expect overnight results no matter which doctor you choose. As hard as it is, be patient but don't be afraid to ask questions and speak up.
Describe the protocols Stephanie Singleton used in your cycles at Fertility Center of Charleston and their degree of success.
My egg retrieval cycle was done with progesterone (I think), gonal f, ganilrelix. Could not retrieve all follicles because of obstruction. For my donor egg cycle we are using progesterone, estrace, and Lupron. The donor egg cycle is still ongoing.
Describe the costs associated with your care under Stephanie Singleton at Fertility Center of Charleston.
My IVF cycle was approximately $15,000 plus $5,000 for medication. The egg donor cycle is approximately $19,000, including the eggs (I had a credit from the IVF cycle, so we did not pay an additional $19,000) and $800 in medication.
Describe Stephanie Singleton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of Charleston.
Because of the health risks involved in multiples to both the mother and the babies, Dr. Singleton only does single embryo transfers unless you have a history of failed implantation.
10
Doctor
Stephanie Singleton
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Center of Charleston
Mount Pleasant
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
37 - 39
Treated
2016 - 2018
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
PCOS
10
Everyone [Fertility Ctr of the the Carolinas] from front desk, to lab assistants are so caring and compassionate. It is a very scary feeling but from the time you start with the clinic they make you feel safe and like everyone else. The most intimidating person in the clinic is the financial team.... My treatment was going to be $14,000 approximately.... Jessica is the one who is helping me get back into the system. Giving me information on what tests are needed, etc. she has been a great help. both phone and emails are always answered
+ Read more
Age
37 - 39
Treated
2016 - 2018
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
PCOS
10
Describe your experience with Fertility Center of Charleston.
Everyone from front desk, to lab assistants are so caring and compassionate. It is a very scary feeling but from the time you start with the clinic they make you feel safe and like everyone else. The most intimidating person in the clinic is the financial team. But it’s not a bad intimidating, it’s just frustrating to hear that your dream of being a mother depends on your credit history or what type of loans you can get. This is actually what stopped my treatment bc we couldn’t get a loan, but I think we are to a point now that we will be ready.. still praying
During treatment, were you treated like a number or a human with Stephanie Singleton at Fertility Center of Charleston?
She breaks everything down so that you understand. She also tells you the truths, not just what you want to hear. She made us feel so much better, that after 8 years of trying, it is possible with treatment to have a healthy baby...
Describe your experience with your nurse at Fertility Center of Charleston. (Assigned nurse: Jessica Beazly)
Jessica is the one who is helping me get back into the system. Giving me information on what tests are needed, etc. she has been a great help. both phone and emails are always answered
How was your experience with Stephanie Singleton at Fertility Center of Charleston?
After being scared to see a fertility specialist for 8 years, we went to see her. She explained my PCOS in very easy to understand terms and explained that bc of my situation only IVF would be possible. I cried, bc I was scared, but she grabbed my hand and told me not to cry, that everything is possible and she would do everything she could to help me. I can’t wait to continue treatment soon. She is an angel in scrubs.
What's one piece of advice would you give a prospective patient of Stephanie Singleton at Fertility Center of Charleston?
Know that she will tell you everything you both want and need to hear. She will explain everything to you and you will not leave her office wondering or not having an answer to all your questions
Describe the protocols Stephanie Singleton used in your cycles at Fertility Center of Charleston and their degree of success.
I haven’t started treatment but have had all testing and work ups done. Waiting to start
Describe the costs associated with your care under Stephanie Singleton at Fertility Center of Charleston.
My treatment was going to be $14,000 approximately. This is why I had to put my treatment on hold
Describe Stephanie Singleton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of Charleston.
No comment
10
Doctor
Stephanie Singleton
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Center of Charleston
Mount Pleasant
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

0
Age
29
Treated
2016
Success with this Doc
No
Treatment
4 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Male Factor, Tubal Blockage
0
The clinic [Fertility Center of Charleston- Mount Pleasant] was nice. Very clean. Front desk staff were nice and greet you. The 2nd time I went there was a wait but not too long. The clinic was easy to find. They appeared fully staff. I think Dr. Singleton is the only doctor in there. The financial coordinator had a bit of an attitude. It's like they don't try to help their patients. If you don't have money go somewhere else.
+ Read more
Age
29
Treated
2016
Success with this Doc
No
Race
Black or African-American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Male Factor, Tubal Blockage
0
Describe your experience with Fertility Center of Charleston.
The clinic was nice. Very clean. Front desk staff were nice and greet you. The 2nd time I went there was a wait but not too long. The clinic was easy to find. They appeared fully staff. I think Dr. Singleton is the only doctor in there. The financial coordinator had a bit of an attitude. It's like they don't try to help their patients. If you don't have money go somewhere else.
During treatment, were you treated like a number or a human with Stephanie Singleton at Fertility Center of Charleston?
I felt like she treated me like a number. No compassion what so ever. Just the way she talked to me was so cold. I remember on my last appointment with her I told her I was going to continue trying to conceive naturally and she said you can try but IVF is your only option and I wouldn't put it off given your diagnosis.
Describe your experience with the nursing staff.
The nurses I saw were pretty nice.
How was your experience with Stephanie Singleton at Fertility Center of Charleston?
I went to Dr. Singleton for a second opinion. Our first appointment with her was ok. She ran some test and we had a 2nd appointment scheduled. The next appointment she recommended I go back to my obgyn and schedule surgery to look at my tubes because my HSG showed both tubes blocked. I had my surgery then I went back to Dr. Singleton for a follow up. I was so excited to start IUI because my obgyn said my left tube was open and the right tube was blocked. Dr. Singleton said she would not recommend IUI being that my one tube is blocked and I have a diminishing ovarian reserve. I told her my obgyn said I could still get pregnant naturally with one open tube. I asked her to write me a prescription for Clomid to boost ovulation to help me conceive naturally. She told me no and I need to go back to my obgyn and have him write it. She said she recommends IVF. I said I don't have the money to do IVF right now. And I have faith that I can still conceive with my one open tube. She said it's possible, but IVF is your only option. She leaned back in her chair and folded her arms. I left crying my eyes out. She treated me like I was nothing. Just another number. All she wanted was for me to pay for IVF. She didn't even try to help me doing any other treatments first. No medicine nothing. Just pay her for IVF.
What's one piece of advice would you give a prospective patient of Stephanie Singleton at Fertility Center of Charleston?
You better have tough skin when dealing with her.
Describe the protocols Stephanie Singleton used in your cycles at Fertility Center of Charleston and their degree of success.
Only treatment she recommended was IVF. She said given my blocked tubes, diminishing ovarian reserve and my spouse had a issue with the shape of his sperm. Not the count but his motility numbers were a bit low.
Describe the costs associated with your care under Stephanie Singleton at Fertility Center of Charleston.
I paid a $30 copay. The 2nd opinion was free. They gave me an estimate for IVF. They wanted roughly $6200 upfront, not including medications.
0
Doctor
Stephanie Singleton
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Fertility Center of Charleston
Mount Pleasant
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Stephanie Singleton at Fertility Center of Charleston.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
2 IUI, 1 Egg Freezing, IVF
Diagnosis
Unexplained
10
Fertility Center of Charleston is a small, boutique practice that really gets to know their patients and welcomes them to their "family." I enjoyed going to all of my visits and getting to see everyone. Now since I have "graduated" I certainly miss seeing the crew. Due to the boutique atmosphere, you are not just a patient, you are a friend. You will see the same faces day in and day out, therefore creating a familiar environment in which you feel comfortable. It truly feels as if they are on the journey with you...
+ Read more
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Consultant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 Egg Freezing, IVF
Diagnosis
Unexplained
10
Describe your experience with Fertility Center of Charleston.
Fertility Center of Charleston is a small, boutique practice that really gets to know their patients and welcomes them to their "family." I enjoyed going to all of my visits and getting to see everyone. Now since I have "graduated" I certainly miss seeing the crew. Due to the boutique atmosphere, you are not just a patient, you are a friend. You will see the same faces day in and day out, therefore creating a familiar environment in which you feel comfortable. It truly feels as if they are on the journey with you.
During treatment, were you treated like a number or a human with Stephanie Singleton at Fertility Center of Charleston?
The office was very personable from the receptionist, to the phlebotomist. . . to the nurses, doctor and lab personnel. I felt as if I've known them forever, each visit like you are just seeing a friend.
Describe your experience with the nursing staff.
Al the nurses were very compassionate, prompt, and relayed all information in an "easy to digest" manner.
How was your experience with Stephanie Singleton at Fertility Center of Charleston?
Dr. Singleton was the perfect match for me as my provider. Her demeanor, and just her presence in general puts you at ease, making everything seem so easy and calm. When there are setbacks or obstacles, she relays this information in the most positive, yet realistic manner. I felt confident in her care and recommend her to everyone in my area who needs reproductive assistance. I am so thankful I found Dr. Singleton and had the courage to switch doctors.
What's one piece of advice would you give a prospective patient of Stephanie Singleton at Fertility Center of Charleston?
You will not regret your decision in choosing Dr. Singleton as your RE. She's invested, she's real, and has a heart of gold. She's on your team no matter what.
Describe the protocols Stephanie Singleton used in your cycles at Fertility Center of Charleston and their degree of success.
BC pills to regulate cycle Lupron injections Gonal F Trigger Shot Retrieval ICSI with PGS FET
Describe the costs associated with your care under Stephanie Singleton at Fertility Center of Charleston.
Around $24,000.00
10
Doctor
Stephanie Singleton
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Center of Charleston
Mount Pleasant
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Stephanie Singleton at Fertility Center of Charleston.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
25 - 27
Treated
2014 - 2016
Success with this Doc
?
Treatment
2 IUI, 1 IVF
Diagnosis
Poor Egg Quality, Unexplained
10
They [staff at Fertility Center of the Carolinas] were very good at listening to our questions and taking the time to answer them. We had questions about our embryo and eggs and they let us talk to the embryologist to make sure we were comfortable with the steps taken...[nurse] Lindsay Leech is excellent. She was always caring and making sure we got right to the point. She is great at getting back to you within the day and answers all sorts of questions for me.
+ Read more
Age
25 - 27
Treated
2014 - 2016
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Poor Egg Quality, Unexplained
10
Describe your experience with Fertility Center of Charleston.
Clean, quiet, hopeful, and organized.
During treatment, were you treated like a number or a human with Stephanie Singleton at Fertility Center of Charleston?
They were very good at listening to our questions and taking the time to answer them. We had questions about our embryo and eggs and they let us talk to the embryologist to make sure we were comfortable with the steps taken.
Describe your experience with your nurse at Fertility Center of Charleston. (Assigned nurse: Lindsay Leech)
Lindsay Leech is excellent. She was always caring and making sure we got right to the point. She is great at getting back to you within the day and answers all sorts of questions for me.
How was your experience with Stephanie Singleton at Fertility Center of Charleston?
Dr. Singleton is a very easy person to talk to. She is very good at showing her concern and treating me like an individual. She is very honest and I really appreciate it. She hasn't given us a false sense of hope. I was a little disappointed in our consultation after the first failed round of IVF because she was going to do everything on the second round the same as the first. I don't know if that is what other doctors would do but she wasn't afraid to have me get a second opinion if I wanted one.
What's one piece of advice would you give a prospective patient of Stephanie Singleton at Fertility Center of Charleston?
Listen to the doctors, do exactly what they say. It was very important that I do that when I had OHSS and it saved me a lot of doctor visits because I followed instructions.
Describe the protocols Stephanie Singleton used in your cycles at Fertility Center of Charleston and their degree of success.
November 2015 - Start birth control for IVF December 2015 - Stay on birth control and start 10 units of Lupron January 2016 - Stay on Lupron (go down to 5 units) and start GonalF injections. Did the egg retrieval, OHSS (drained fluid for a week or two) and froze embryo. February 2016 - Stop medications except for birth control March 2016 - Embryo Transfer and Progesterone (taken vaginally) and results of a negative pregnancy.
Describe the costs associated with your care under Stephanie Singleton at Fertility Center of Charleston.
$9000.00 for Procedure $500.00 for Medication
8
Doctor
Stephanie Singleton
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Center of Charleston
Mount Pleasant
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Stephanie Singleton at Fertility Center of Charleston.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
35
Treated
2014
Success with this Doc
Yes
Treatment
1 IVF, Egg Freezing
Diagnosis
Male Factor
10
Our nurse coordinator [at Fertility Center of the Carolinas] was very responsive to emails and extremely helpful during our process. Every member of the team was kind and helpful through all of the steps... We live in Savannah so it is extremely helpful that the clinic holds office hours here. Most of our ultrasounds were done here in Savannah. The clinic is small but beautiful and located inside Candler Hospital. For actual IUI and HSG testing we drive to Charleston. I do wish we could meet with Dr. Singleton more regularly but our location creates a challenge.
+ Read more
Age
35
Treated
2014
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, Egg Freezing
Diagnosis
Male Factor
10
Describe your experience with Fertility Center of Charleston.
My experience has been great! And that's coming from someone who doesn't have a baby yet. The office is amazing; everyone is incredibly kind and supportive. I miss going to appointments when we've taken breaks. They are such a light in an otherwise stressful time. They're also incredibly professional and I trust them implicitly. This situation would have been a million times harder if we'd been at an office that doesn't have such warm, caring, and confident professionals. We're hoping to try again with our last two embryos sometime early next year and I'm looking forward to seeing them again and hopeful for a great outcome.
During treatment, were you treated like a number or a human with Stephanie Singleton at Fertility Center of Charleston?
The entire team treats us like family. They seem to truly care about our results. We love our appointments with them!
Describe your experience with your nurse at Fertility Center of Charleston. (Assigned nurse: Lindsey Leech)
She's smart and thorough and is great at explaining the process...........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
How was your experience with Stephanie Singleton at Fertility Center of Charleston?
She is very knowledgeable as well as understanding........................................................................................................................................................................................................................................................................................................................................................................................................
10
Doctor
Stephanie Singleton
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Center of Charleston
Mount Pleasant
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Stephanie Singleton at Fertility Center of Charleston.

Verified

This patient has provided documentation of treatment at this clinic.

9
Age
31 - 33
Treated
2016 - 2018
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Unexplained
9
Nurses and staff are very nice and helpful. The environment [Fertility Center of the Carolinas] is friendly and as comfortable as can it could be. First time going is hard and you feel insecure but after a few visits it's nice seeing everyone.... [Cost Of Treatment] We've completed 2 IUI and both were about $1,800.00 plus medications. We are about to start IVF and it's about $16,000.00-$18,000.00 plus medications....
+ Read more
Age
31 - 33
Treated
2016 - 2018
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI
Diagnosis
Unexplained
9
Describe your experience with Fertility Center of Charleston.
Nurses and staff are very nice and helpful. The environment is friendly and as comfortable as can it could be. First time going is hard and you feel insecure but after a few visits it's nice seeing everyone.
During treatment, were you treated like a number or a human with Stephanie Singleton at Fertility Center of Charleston?
Will talk to you directly about your problems but she is also very careful about not over promising. But very friendly.
Describe your experience with your nurse at Fertility Center of Charleston. (Assigned nurse: Jessy)
Jessy is very helpful. She was new for my second cycle but she has an understanding and compassionate way about her.
How was your experience with Stephanie Singleton at Fertility Center of Charleston?
Strengths- communication and detail oriented about procedures. She is very cautious about over promising but also doesn't want to discourage any hope. She is very busy so sometimes it feels rushed, but she always takes the time to call you herself for bad news. I haven't received good news yet, so I'm not sure how that process goes.
What's one piece of advice would you give a prospective patient of Stephanie Singleton at Fertility Center of Charleston?
Go in with questions you want to ask, it gets very scientific and confusing.
Describe the protocols Stephanie Singleton used in your cycles at Fertility Center of Charleston and their degree of success.
I did two IUIs with medication. I used GonalF and HcG trigger shot and progesterone suppositories. I have unexplained infertility so I think my cycles were fairly conservative. Both of my cycles resulted in decent follicle production but didn't get a positive result.
Describe the costs associated with your care under Stephanie Singleton at Fertility Center of Charleston.
We've completed 2 IUI and both were about $1,800.00 plus medications. We are about to start IVF and it's about $16,000.00-$18,000.00 plus medications.
Describe Stephanie Singleton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of Charleston.
I am about to start IVF she will only do single embryo transfer I believe because of my age I am under 35.
8
Doctor
Stephanie Singleton
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Fertility Center of Charleston
Mount Pleasant
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Stephanie Singleton at Fertility Center of Charleston.

8
Age
35 - 37
Treated
2016 - 2018
Success with this Doc
No
Treatment
4 IUI, 2 IVF
Diagnosis
Poor Egg Quality, Uterine Fibroids, Unexplained
8
They [nurses] were all warm and friendly, but they often seemed disorganized. As in, it was unclear that they had actually read my file before contacting me about a treatment, because sometimes I would have to correct them and their assessment ... I had to correct them so that they could give me the right protocol. ... The clinic [Fertility Center of Charleston] itself is clean and well decorated, with water and coffee upon arrival. ...
+ Read more
Age
35 - 37
Treated
2016 - 2018
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 2 IVF
Diagnosis
Poor Egg Quality, Uterine Fibroids, Unexplained
8
Describe your experience with Fertility Center of Charleston.
Dr. Singleton is a little more expensive than my first fertility doctor. And the nurses can be somewhat disorganized. But they're all caring. I never felt like my concerns were being ignored. The clinic itself is clean and well decorated, with water and coffee upon arrival.
During treatment, were you treated like a number or a human with Stephanie Singleton at Fertility Center of Charleston?
Dr. Singleton was straight-forward in her assessments and advice, which I appreciated, while also clearly being empathetic to my situation. I appreciated both her frankness and her warmth.
Describe your experience with the nursing staff.
They were all warm and friendly, but they often seemed disorganized. As in, it was unclear that they had actually read my file before contacting me about a treatment, because sometimes I would have to correct them and their assessment.
What specific things went wrong at Fertility Center of Charleston?
  • Provided conflicting information
How was your experience with Stephanie Singleton at Fertility Center of Charleston?
Dr. Singleton was warm and caring. I trusted that she kept up with the latest and greatest in fertility treatments. In the end, we were frustrated because she didn't know what to recommend next—I was diagnosed with unexplained fertility.
What's one piece of advice would you give a prospective patient of Stephanie Singleton at Fertility Center of Charleston?
Take the time to ask all the questions you have—she won't rush you through.
8
Doctor
Stephanie Singleton
Communication
Compassion
Explained risks
Frequency seen during appointments
8
Clinic
Fertility Center of Charleston
Mount Pleasant
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
IVF
Diagnosis
PCOS, Tubal Blockage
10
The facility [Fertility Center of the Carolinas] is strong in its patient care and communication. They are incredibly well versed in their treatments and care plans. They have the best of the best as their staff. From their receptionist to the nurses, they could not have picked a better team.... Be willing to travel for her care. We drive from Savannah to her office in North Carolina and it is worth the four hour round trip.
+ Read more
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
Yes
Race
Latino
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF
Diagnosis
PCOS, Tubal Blockage
10
Describe your experience with Fertility Center of Charleston.
The facility is strong in its patient care and communication. They are incredibly well versed in their treatments and care plans. They have the best of the best as their staff. From their receptionist to the nurses, they could not have picked a better team.
During treatment, were you treated like a number or a human with Stephanie Singleton at Fertility Center of Charleston?
I felt like a human because nobody minimized my situation and worked toward finding answers in order to gain some semblance of closure.
Describe your experience with your nurse at Fertility Center of Charleston. (Assigned nurse: Krista)
Krista and the rest of the clinical staff are fantastic. They get back to their patients in a timely fashion, have no problem hunting down answers and have an impeccable bedside manner
How was your experience with Stephanie Singleton at Fertility Center of Charleston?
Dr. Singleton is by far the most compassionate, professional and driven doctor I have seen while trying to conceive. She is incredibly insightful, knowledgeable and a credit to her field. At no time did I feel like a burden or just another patient.
What's one piece of advice would you give a prospective patient of Stephanie Singleton at Fertility Center of Charleston?
Be willing to travel for her care. We drive from Savannah to her office in North Carolina and it is worth the four hour round trip.
Describe the protocols Stephanie Singleton used in your cycles at Fertility Center of Charleston and their degree of success.
We have not had any cycles yet. However, in helping me gain control of my body and work on my weight, Dr. Singleton prescribed metformin as part of my treatment plan.
Describe the costs associated with your care under Stephanie Singleton at Fertility Center of Charleston.
Our costs are a bit high because of our need for ICSI and PGS/PGD testing. We were quoted around $15,000-$20,000
Describe Stephanie Singleton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of Charleston.
For my case, she advocated for eSET.
10
Doctor
Stephanie Singleton
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Center of Charleston
Mount Pleasant
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Stephanie Singleton at Fertility Center of Charleston.

0
Age
29 - 33
Treated
2014 - 2018
Success with this Doc
No
Treatment
1 IUI, 1 IVF
Diagnosis
Unexplained
0
I am so hurt by our treatment - they [Fertility Center of Charleston] did not explain and then did not console and I felt kept information from me as I discovered was accurate when I ordered my medical records from them -- which they did not send all and I had to ask twice. ... Not very timely and heavy on marketing - they seem to like to get patients because of this and the sensitivity of the nature of the practice and issues at hand but end of the day seem to only care about numbers/stats. ... They were all very expensive without many options except the usual. They did have payment plans. ...
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Age
29 - 33
Treated
2014 - 2018
Success with this Doc
No
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Unexplained
0
Describe your experience with Fertility Center of Charleston.
Not very timely and heavy on marketing - they seem to like to get patients because of this and the sensitivity of the nature of the practice and issues at hand but end of the day seem to only care about numbers/stats.
During treatment, were you treated like a number or a human with Stephanie Singleton at Fertility Center of Charleston?
Lack of hospitality and care and just as a patient - always felt very routine and that no one's story or hopes were of extreme importance or sensitivity - like a number box on their day
Describe your experience with the nursing staff.
Not very timely and never remembered who I was
What specific things went wrong at Fertility Center of Charleston?
  • Lost paperwork
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
How was your experience with Stephanie Singleton at Fertility Center of Charleston?
I would never recommend her to anyone and have thought about doing a very candid interview with the local paper to warn other patients. She does not look at the entire patient and explore options - only the best end result for her practice and their numbers.
What's one piece of advice would you give a prospective patient of Stephanie Singleton at Fertility Center of Charleston?
Look for another doctor.
Describe the protocols Stephanie Singleton used in your cycles at Fertility Center of Charleston and their degree of success.
Dr Singleton (unlike doctors since seeing her) did not explore all treatment strategies with me but quickly told me IVF was only way to go.
Describe the costs associated with your care under Stephanie Singleton at Fertility Center of Charleston.
They were all very expensive without many options except the usual. They did have payment plans.
Describe Stephanie Singleton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of Charleston.
None
0
Doctor
Stephanie Singleton
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Fertility Center of Charleston
Mount Pleasant
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
36 - 37
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Tubal Blockage, Immunological, Other
10
They are excellent!! The Center [Fertility Ctr of Charleston] quickly becomes like family! They all are there to celebrate the good outcomes and to support you through the testing, treatment and any not so good outcomes. They follow up with any questions. Everyone is responsive.... Whether I was there for testing, blood draws or follow up, I was greeted warmly and was given the best care. I could contact Dr. Singleton or my IVF nurse directly and if I didn't reach them, they would call me back that same day.
+ Read more
Age
36 - 37
Treated
2016 - 2017
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Tubal Blockage, Immunological, Other
10
Describe your experience with Fertility Center of Charleston.
They are excellent!! The Center quickly becomes like family! They all are there to celebrate the good outcomes and to support you through the testing, treatment and any not so good outcomes. They follow up with any questions. Everyone is responsive.
During treatment, were you treated like a number or a human with Stephanie Singleton at Fertility Center of Charleston?
Dr. Singleton and her staff treated us a family. All of our questions were answered and all of our fears were put to ease. Whether I was there for testing, blood draws or follow up, I was greeted warmly and was given the best care. I could contact Dr. Singleton or my IVF nurse directly and if I didn't reach them, they would call me back that same day.
Describe your experience with your nurse at Fertility Center of Charleston. (Assigned nurse: Pat)
Excellent! She was organized, friendly and helpful!
How was your experience with Stephanie Singleton at Fertility Center of Charleston?
I cannot say enough good things about Dr Singleton. She is a brilliant Doctor who diagnosed my conditions and treated them appropriately so I could carry a baby full term. She is warm and kind. I appreciated her candor throughout my cycle.
What's one piece of advice would you give a prospective patient of Stephanie Singleton at Fertility Center of Charleston?
Choose her!!
Describe the protocols Stephanie Singleton used in your cycles at Fertility Center of Charleston and their degree of success.
We used Lupron, Gonal-F, baby aspirin and Lovenox.
Describe Stephanie Singleton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of Charleston.
We transferred a single embryo that had been PGS tested. We did not know the gender. Since I had a history of RPL we only transferred one embryo to give me the best chance of carrying full term. I fully supported this decision as we knew the embryo was healthy.
10
Doctor
Stephanie Singleton
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Center of Charleston
Mount Pleasant
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27 - 28
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor
10
Strengths [at Fertility Center of Charleston] include: ease of obtaining an appointment, communication, passion from all employees, cleanliness, kindness. I really don’t think I can recall any real weaknesses that were of any significance...Dr. Singleton is a caring a passionate fertility doctor. She explains things very thoroughly and makes sure the patient understands everything. I felt like she really cared about the end
+ Read more
Age
27 - 28
Treated
2017 - 2018
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
10
Describe your experience with Fertility Center of Charleston.
Strengths include: ease of obtaining an appointment, communication, passion from all employees, cleanliness, kindness. I really don’t think I can recall any real weaknesses that were of any significance.
During treatment, were you treated like a number or a human with Stephanie Singleton at Fertility Center of Charleston?
I felt like she really cared about me as a person and wanted everything to work out.
How was your experience with Stephanie Singleton at Fertility Center of Charleston?
Dr. Singleton is a caring a passionate fertility doctor. She explains things very thoroughly and makes sure the patient understands everything. I felt like she really cared about the end result and not just acquiring patients for her practice. I plan to return in the coming year to continue our journey.
What's one piece of advice would you give a prospective patient of Stephanie Singleton at Fertility Center of Charleston?
Be open to all possibilities.
Describe the costs associated with your care under Stephanie Singleton at Fertility Center of Charleston.
~16,000. My insurance covered some of it so our out of pocket costs were around 9,000
Describe Stephanie Singleton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of Charleston.
For the most part, I’m pretty sure dr. Singleton will not transfer more that one embryo if you’re under 35
10
Doctor
Stephanie Singleton
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Center of Charleston
Mount Pleasant
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Stephanie Singleton at Fertility Center of Charleston.

10
Age
29
Treated
2016
Success with this Doc
No
Treatment
3 IVF
Diagnosis
Male Factor
10
[The nursing staff at Fertility Center of the Carolinas were] Extremely kind and compassionate; always answered our questions. Thorough.... [Dr. Stephanie Singleton is] Very professional and compassionate. Her clinic is well run and very organized. I saw her for trial transfer and transfer itself only; other appointments were done by her nurse practionier who is very great.... Understand you may not see her at every appointment
+ Read more
Age
29
Treated
2016
Success with this Doc
No
Race
European, Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 4 Docs
Treatment
3 IVF
Diagnosis
Male Factor
10
Describe your experience with Fertility Center of Charleston.
Sometimes morning appointments were running late
During treatment, were you treated like a number or a human with Stephanie Singleton at Fertility Center of Charleston?
Good communication, welcoming staff
Describe your experience with your nurse at Fertility Center of Charleston. (Assigned nurse: Lindsey Leech)
Extremely kind and compassionate; always answered our questions. Thorough.
How was your experience with Stephanie Singleton at Fertility Center of Charleston?
Very professional and compassionate. Her clinic is well run and very organized. I saw her for trial transfer and transfer itself only; other appointments were done by her nurse practionier who is very great.
What's one piece of advice would you give a prospective patient of Stephanie Singleton at Fertility Center of Charleston?
Understand you may not see her at every appointment
Describe the costs associated with your care under Stephanie Singleton at Fertility Center of Charleston.
Around $3,500 I believe for frozen embryo transfer
8
Doctor
Stephanie Singleton
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Center of Charleston
Mount Pleasant
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.