Fertility Centers of New England

4 doctors work here

Rated 6.8
Strongly recommend: 39%Neutral: 29%Don't recommend: 32%6.8
39% strongly recommend
66 reviews
Operations
8.1
8.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.1
8.1
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.4
7.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8
8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7
7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,682
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 8 offices

Bangor
700 Mt Hope Ave
Bangor, ME 04401
1-877-(326-3483)
Bedford
169 South River Road
Bedford, NH 03110
877-FCNEIVF (326-3483)
Boston
575 Boylston Street
Boston, MA 02116
1-877-26-3483
Braintree
30 Braintree Hill
Braintree, MA 02184
1-877-26-3483
Nashua
166 Kinsley Street
Nashua, NH 03060
877-FCNEIVF (326-3483)
Portsmouth
875 Greenland Road
Portsmouth, NH 03801
877-FCNEIVF (326-3483)
Reading
20 Pond Meadow Drive
Reading, MA 01867
1-877-26-3483
Westborough
33 Lyman Street
Westborough, MA 01581
1-877-26-3483
Show 6 more

30 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Successful
10
10
Age 35 - 37
3 IUI
2 IVF
Male Factor
Unexplained
European
Prefer not to answer
Income $100K - $199K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
I can't speak highly enough of Dr. Hill. When we started treatment I was a bit nervous as I had seen a few ratings where people thought he was "mean". I didn't find this to be the case AT ALL! My guess is is that people didn't like that he was being honest about things.... Dr Hill was WONDERFUL! Honest and to the point but he cares about his patients!
I loved all the staff at FCNE both in the office and during procedures.... Early morning so could be to work on time! Very quick wait!... I can't speak highly enough of Dr. Hill. When we started treatment I was a bit nervous as I had seen a few ratings where people thought he was "mean". I didn't find this to be the case AT ALL! My guess is is that people didn't like that he was being honest about things.
How was your experience with Joseph Hill at Fertility Centers of New England?
I can't speak highly enough of Dr. Hill. When we started treatment I was a bit nervous as I had seen a few ratings where people thought he was "mean". I didn't find this to be the case AT ALL! My guess is is that people didn't like that he was being honest about things.
What's one piece of advice would you give a prospective patient of Joseph Hill at Fertility Centers of New England?
Book an appointment!
During treatment, were you treated like a number or a human with Joseph Hill at Fertility Centers of New England?
Dr Hill was WONDERFUL! Honest and to the point but he cares about his patients!
Describe the protocols Joseph Hill used in your cycles at Fertility Centers of New England and their degree of success.
Fresh Cycle- Failed but eggs frozen Fresh Cycle- Success! Live Birth! Full Term Boy Frozen Cycle- SUccess! Live Birth! Full Term Boy
Describe your experience with your nurse at Fertility Centers of New England.
I loved all the staff at FCNE both in the office and during procedures
Describe your experience with your monitoring appointments at Fertility Centers of New England.
Early morning so could be to work on time! Very quick wait!
Describe the costs associated with your care under Joseph Hill at Fertility Centers of New England.
IVF Assist $7200
10
Doctor
Joseph Hill
Humanity
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Fertility Centers of New England
Reading
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unsuccessful
8
9
Age 40 - 42
3 IVF
Recurrent Pregnancy Loss
Prefer not to answer
Income $100K - $199K
1st of 2 Docs
Neutral
Strongly Recommends
Unsuccessful
I felt that she [Dr Danielle Vitiello] was fair and tried her best to help us...I really liked her. We had success with IVF, it wasn't until after the transfer that my body rejected the embryos. The only thing is that she was at times too busy. However her staff did a great job supporting this schedule. [The nursing staff] were awesome! Kathleen was amazing as well, she did all my ultrasounds and was kind and compassionate!
I felt that she [Dr Danielle Vitiello] was fair and tried her best to help us...I really liked her. We had success with IVF, it wasn't until after the transfer that my body rejected the embryos. The only thing is that she was at times too busy. However her staff did a great job supporting this schedule. [The nursing staff] were awesome! Kathleen was amazing as well, she did all my ultrasounds and was kind and compassionate!
How was your experience with Danielle Vitiello at Fertility Centers of New England?
I really liked her. We had success with IVF, it wasn't until after the transfer that my body rejected the embryos. The only thing is that she was at times too busy. However her staff did a great job supporting this schedule.
What's one piece of advice would you give a prospective patient of Danielle Vitiello at Fertility Centers of New England?
Be ready for straight talk.
During treatment, were you treated like a number or a human with Danielle Vitiello at Fertility Centers of New England?
I felt that she was fair and tried her best to help us.
Describe your experience with the nursing staff at Fertility Centers of New England.
They were awesome! Kathleen was amazing as well, she did all my ultrasounds and was kind and compassionate!
Describe your experience with Fertility Centers of New England.
It gets crowded on weekends because they are the only ones open. Go early for blood work and ultrasound.
8
Doctor
Danielle Vitiello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Fertility Centers of New England
Reading
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
10
10
Age 37 - 38
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
Other
Income $100K - $199K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Beth Plante] has amazing bedside manner and made me feel very comfortable. I was very lucky to find her. The only negative is she wasn’t scheduled on the day of my retrieval...Dr Plante was scheduled on the day of my transfer though and I was so happy to have her do it. She is encouraging and a great doctor...IVF with PGS was really the only option...If you prefer female doctors and want one that will be patient with you and caring, Dr Plante is the person to see
the process of doing bloodwork early in the morning and coming into the clinic [Fertility Centers of New England] while it was still dark out felt very lonely and isolating...Bloodwork was quick but ultrasounds [during monitoring] took awhile if you weren’t one of the first to arrive in the morning and put your name on the list...Would have been great to have more face to face interaction with the care team while going in for bloodwork in the early mornings. That piece felt cold and isolating. The women who did the bloodwork were great. It was also very daunting to deal with the injections on my own. Would be great if there was a class to attend where an RN showed your husband how to do it
How was your experience with Beth Plante at Fertility Centers of New England?
Dr Plante has amazing bedside manner and made me feel very comfortable. I was very lucky to find her. The only negative is she wasn’t scheduled on the day of my retrieval and I didn’t love Dr Weiss, he was kinda odd. Dr Plante was scheduled on the day of my transfer though and I was so happy to have her do it. She is encouraging and a great doctor
What's one piece of advice would you give a prospective patient of Beth Plante at Fertility Centers of New England?
If you prefer female doctors and want one that will be patient with you and caring, Dr Plante is the person to see
During treatment, were you treated like a number or a human with Beth Plante at Fertility Centers of New England?
Dr Plante was amazing but the process of doing bloodwork early in the morning and coming into the clinic while it was still dark out felt very lonely and isolating
Describe the protocols Beth Plante used in your cycles at Fertility Centers of New England and their degree of success.
IVF with PGS was really the only option
Describe your experience with your nurse at Fertility Centers of New England. (Assigned nurse: It was a Care Team )
Dr Plante had her own care team of 5 nurses
Describe your experience with Fertility Centers of New England.
Would have been great to have more face to face interaction with the care team while going in for bloodwork in the early mornings. That piece felt cold and isolating. The women who did the bloodwork were great. It was also very daunting to deal with the injections on my own. Would be great if there was a class to attend where an RN showed your husband how to do it
Describe your experience with your monitoring appointments at Fertility Centers of New England.
Bloodwork was quick but ultrasounds took awhile if you weren’t one of the first to arrive in the morning and put your name on the list
Describe the costs associated with your care under Beth Plante at Fertility Centers of New England.
$2k
10
Doctor
Beth Plante
Humanity
Communication
Frequency Seen
Trustworthiness
Explained risks
Adaptability
10
Clinic
Fertility Centers of New England
Reading
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
8
9
Age 30 - 31
4 IUI
Donor Sperm
Diminished Ovarian Reserve
Latinx
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
LGBTQ
Neutral
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Beth Plante] is kind and considerate. She is clearly very knowledgeable and I felt that I was in good hands. The office is very timely and efficient so sometimes it felt like she was in a rush...Her communication style is honest and she is willing to answer questions but it also feels like she’s ready to move on...but she always answered all my questions...She knows what’s she’s talking about.
[ Fertility Centers of New England] is very efficient and has great times for tests and appointments. Everyone is very willing to answer questions so don’t be afraid to ask...billing system needs to be updated...Having to call or mail payments is fine, just not current. Make sure you go to the right location as they have multiple. The Boston office is easier to get to than I thought...parking is close!
How was your experience with Beth Plante at Fertility Centers of New England?
Dr. Plante is kind and considerate. She is clearly very knowledgeable and I felt that I was in good hands. The office is very timely and efficient so sometimes it felt like she was in a rush but she always answered all my questions.
What's one piece of advice would you give a prospective patient of Beth Plante at Fertility Centers of New England?
Trust her! She knows what’s she’s talking about.
During treatment, were you treated like a number or a human with Beth Plante at Fertility Centers of New England?
Her communication style is honest and she is willing to answer questions but it also feels like she’s ready to move on.
Describe your experience with the nursing staff at Fertility Centers of New England.
The clinical team communicates very well through the online portal!
Describe your experience with Fertility Centers of New England.
The clinic is very efficient and has great times for tests and appointments. Everyone is very willing to answer questions so don’t be afraid to ask. I do think that their billing system needs to be updated and maybe connected to the portal they already have. Having to call or mail payments is fine, just not current. Make sure you go to the right location as they have multiple. The Boston office is easier to get to than I thought it would be and parking is close!
8
Doctor
Beth Plante
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Fertility Centers of New England
Reading
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2019, Unknown Success
10
10
Age 43 - 46
IVF
Donor Eggs
Unexplained
Middle Eastern
Income $0 - $49K
2nd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Beth Plante] is extremely kind and caring and answered all my questions happily...Wonderful doctor. Sweet and knowledgeable. Love her. She made me feel like I could ask her anything and was genuinely sad when I lost my first baby. She works hard with her team to provide excellent care and it shows...I’ve gotten pregnant both times I’ve tried but babies didn’t developed past week 8...You’re going to love her.
They [staff at Fertility Centers of New England] are great. Very sweet and efficient...She [Dr. Beth Plante] is extremely kind and caring and answered all my questions happily...Wonderful doctor. Sweet and knowledgeable. Love her. She made me feel like I could ask her anything and was genuinely sad when I lost my first baby. She works hard with her team to provide excellent care and it shows...I’ve gotten pregnant both times I’ve tried but babies didn’t developed past week 8...You’re going to love her.
How was your experience with Beth Plante at Fertility Centers of New England?
Wonderful doctor. Sweet and knowledgeable. Love her. She made me feel like I could ask her anything and was genuinely sad when I lost my first baby. She works hard with her team to provide excellent care and it shows
What's one piece of advice would you give a prospective patient of Beth Plante at Fertility Centers of New England?
You’re going to love her.
During treatment, were you treated like a number or a human with Beth Plante at Fertility Centers of New England?
She is extremely kind and caring and answered all my questions happily
Describe the protocols Beth Plante used in your cycles at Fertility Centers of New England and their degree of success.
Nothing specific that I recall
Describe your experience with your nurse at Fertility Centers of New England. (Assigned nurse: Kelly)
They are great. Very sweet and efficient.
Describe your experience with Fertility Centers of New England.
Not sure but I’ve gotten pregnant both times I’ve tried but babies didn’t developed past week 8. Don’t know what could could be done differently maybe more frequent bloodwork to show if medication is proper dose
Describe the costs associated with your care under Beth Plante at Fertility Centers of New England.
Nothing covered by insurance for me at all
10
Doctor
Beth Plante
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Fertility Centers of New England
Boston
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources