Fertility First (closed)

Rated 8.3
Strongly recommend: 57%Neutral: 23%Don't recommend: 20%8.3
57% strongly recommend
21 reviews
Operations
8.6
8.6
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.3
9.3
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.9
8.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.3
8.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.9
7.9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling is not offered
Genetic counseling is not offered
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling
Mental health counseling
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Louisville (closed)
6420 Dutchman’s Pkwy
Louisville, KY 40205
502-749-6420

4 patient reviews filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unknown Success
NPS
7
NPS
7
Age 31 - 32
6 IUI
Endometriosis
Male Factor
European
Income $50K - $99K
Architect
1st of 2 Docs
7 Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
Practically everything is done by the doctor [Dr. Johanna Archer], opposed to techs and nurses. She knows you and your history so well...cares about her patients and is a creative thinker. I never felt like I was in a paint by numbers situation. She referenced recent studies & medical journals when I asked questions. She really seemed to care for my specific situation. She was the first person to suggest to me I had Endometriosis, and that severe pain during my cycle is not how the cards fall for some ladies. I found her meticulous and focused.
I only met a nurse [at Fertility First] once or twice on a Saturday AM scan. Of the two full time staff members, one was more on the billing side. She was a little less compassionate and personable. The tech that took your weight and walked you back to the room was very kind and personable...IVF at this facility is done by having your egg retrieval done outside of Louisville in Evansville. This is the point that I personally felt it was time to find another practice. I had a best friend go through IVF with Dr Archer without any complaints. But it just wasn't the right fit for me. I wanted a little more order and also wanted more done in house. It took a couple tries to get my records sent to my new doctor. Emailing never seemed to be a viable option.
How was your experience with Johanna Archer at Fertility First (closed)?
Dr Archer defiantly cares about her patients and is a creative thinker. I never felt like I was in a paint by numbers situation. She referenced recent studies & medical journals when I asked questions. She really seemed to care for my specific situation. She was the first person to suggest to me I had Endometriosis, and that severe pain during my cycle is not how the cards fall for some ladies. I found her meticulous and focused.
What's one piece of advice would you give a prospective patient of Johanna Archer at Fertility First (closed)?
Dr Archer is creative and an out of the box thinker. I can see she may not be the right fit for a really type A personality.
During treatment, were you treated like a number or a human with Johanna Archer at Fertility First (closed)?
It is a very small practice, so it is hard to feel like a number. Practically everything is done by the doctor, opposed to techs and nurses. She knows you and your history so well.
Describe the protocols Johanna Archer used in your cycles at Fertility First (closed) and their degree of success.
I loved that Dr archer kept all drugs at her office, if you would like. She measured and prepared a lot of shots for me, which was very helpful. After ultrasound scans you meet her back in her office while she explains the next step. She offers websites, additional info, etc.
Describe your experience with the nursing staff at Fertility First (closed).
Dr Joanna had two techs. I only met a nurse once or twice on a Saturday AM scan. Of the two full time staff members, one was more on the billing side. She was a little less compassionate and personable. The tech that took your weight and walked you back to the room was very kind and personable.
Describe your experience with Fertility First (closed).
The clinic is small and easy to get to. It's strength is Dr Archer and her personalized and attentive care. It's weakness may be its staff. As a small business owner, I totally understand the growing pains an independent practice must go through. I just think the ladies up front are a little exhausted by us infertile ladies! Some compassion and sincerity would go along way. I know it is just a day at the office for them but it's a really hard time for a lot of families.
Describe the costs associated with your care under Johanna Archer at Fertility First (closed).
I do not remember exact costs but they were very in line with other local places.
Describe Johanna Archer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility First (closed).
For my age and general health, she did lean towards one
What specific things went wrong at Fertility First (closed)?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Fertility First (closed).
IVF at this facility is done by having your egg retrieval done outside of Louisville in Evansville. This is the point that I personally felt it was time to find another practice. I had a best friend go through IVF with Dr Archer without any complaints. But it just wasn't the right fit for me. I wanted a little more order and also wanted more done in house. It took a couple tries to get my records sent to my new doctor. Emailing never seemed to be a viable option.
7
Doctor
Johanna Archer
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Fertility First (closed)
Louisville (closed)
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
8
NPS
8
Age 35 - 36
1 Fertility Medications
Endometriosis
Male Factor
European
Income $50K - $99K
Teacher
Neutral
Neutral
Success w/ Doc Too early to know
She [Dr. Archer] was very thorough in her examination and in going over our records from our primary gynaecologist and urologist. She thorough explained everything. She drew pictures and wrote notes to help is understand...We did one round of femara and trigger shot for an IUI, unfortunately my husband's sample did not yield enough sperm to continue. We have since spoken with his urologist who had him do a sample and freeze so we can move forward with IVF. I have endometriosis and haven't had a laproscopy in 13 years so I will be having one of those before we begin our IVF cycle
They [nurses at Fertility First] are caring, compassionate and extremely helpful. They answer all my questions. Even if I have to call several times because I've thought of something else...IVF is supposed to be around $10,000 to $12,000...They are very quick to schedule appointments, return calls and call in prescriptions. The billing department seems slow, but I'm not complaining about not having a bill right now. They are very flexible with scheduling even coming in early, staying late, and even weekends as necessary.
How was your experience with Johanna Archer at Fertility First (closed)?
She was very thorough in her examination and in going over our records from our primary gynaecologist and urologist. She thorough explained everything. She drew pictures and wrote notes to help is understand. I do wish I had recorded our sessions so I could remember things later
What's one piece of advice would you give a prospective patient of Johanna Archer at Fertility First (closed)?
Bring your partner to help remember questions and what was said. Record your meetings or ask her to write your plan down. I wish I had asked her to rewrite it because when I looked at them later at home I wasn't sure what it said sometimes.
During treatment, were you treated like a number or a human with Johanna Archer at Fertility First (closed)?
She sat with us and personally talked us through our plan and possible contingencies. She personally called with test results.
Describe the protocols Johanna Archer used in your cycles at Fertility First (closed) and their degree of success.
We did one round of femara and trigger shot for an IUI, unfortunately my husband's sample did not yield enough sperm to continue. We have since spoken with his urologist who had him do a sample and freeze so we can move forward with IVF. I have endometriosis and haven't had a laproscopy in 13 years so I will be having one of those before we begin our IVF cycle
Describe your experience with your nurse at Fertility First (closed). (Assigned nurse: Trish)
They are caring, compassionate and extremely helpful. They answer all my questions. Even if I have to call several times because I've thought of something else
Describe your experience with Fertility First (closed).
They are very quick to schedule appointments, return calls and call in prescriptions. The billing department seems slow, but I'm not complaining about not having a bill right now. They are very flexible with scheduling even coming in early, staying late, and even weekends as necessary.
Describe the costs associated with your care under Johanna Archer at Fertility First (closed).
Lab tests are out of pocket for us. As are medications. Meds for the IUI cost $180. The IUI would have been $450 but we ended up not having it due to low count. IVF is supposed to be around $10,000 to $12,000
Describe Johanna Archer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility First (closed).
Not applicable at this time
8
Doctor
Johanna Archer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Fertility First (closed)
Louisville (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
7
NPS
8
Age 30
1 IVF
Male Factor
Other
Income $50K - $99K
Nurse or HC Services
Neutral
Neutral
Unsuccessful
I felt like Dr. Archer explained everything in detail to my understanding. She always explained the levels of the blood draws- always adjusted levels as we went along. When our cycle failed, she seemed very compassionate.... She covered all the bases that I needed and wanted to know about. I felt as if I could reach out to her if I was having issues/questions. The only thing I would e changed is the outcome of our cycle.
It seemed as if Dr. Archer’s nurses [at Fertility First- Louisville] had a high turnover or there were just different faces. Some were pleasant, some acted as if they had no idea what they were doing. The one that seemed to not know what she was doing wasn’t there long. Overall, they were pleasant.... I went to two different clinics- Dr. Archer did not to the egg retrieval or embryo transfer. That was completed in Evansville, In. The clinic in Evansville was very nice, up to date, very friendly atmosphere and staff. I felt as if I was in great care in evansville. Dr. Archer’s office was very nice as well. It was a basic doctors office.
How was your experience with Johanna Archer at Fertility First (closed)?
I felt like Dr. Archer explained everything in detail to my understanding. She always explained the levels of the blood draws- always adjusted levels as we went along. When our cycle failed, she seemed very compassionate.
What's one piece of advice would you give a prospective patient of Johanna Archer at Fertility First (closed)?
I would recommend Dr. Archer. She covered all the bases that I needed and wanted to know about. I felt as if I could reach out to her if I was having issues/questions. The only thing I would e changed is the outcome of our cycle.
During treatment, were you treated like a number or a human with Johanna Archer at Fertility First (closed)?
Dr. Archer was very compassionate about our failed IVF cycle.
Describe your experience with the nursing staff at Fertility First (closed).
It seemed as if Dr. Archer’s nurses had a high turnover or there were just different faces. Some were pleasant, some acted as if they had no idea what they were doing. The one that seemed to not know what she was doing wasn’t there long. Overall, they were pleasant.
Describe your experience with Fertility First (closed).
I went to two different clinics- Dr. Archer did not to the egg retrieval or embryo transfer. That was completed in Evansville, In. The clinic in Evansville was very nice, up to date, very friendly atmosphere and staff. I felt as if I was in great care in evansville. Dr. Archer’s office was very nice as well. It was a basic doctors office.
Describe the costs associated with your care under Johanna Archer at Fertility First (closed).
Egg retrieval/ embryo transfer $8,000 Dr. Archer’s services- $1,500. Medications $2,200
Describe Johanna Archer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility First (closed).
We were allowed to transfer up to two embryos.
7
Doctor
Johanna Archer
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Fertility First (closed)
Louisville (closed)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
5
NPS
7
Age 34 - 35
4 IUI
1 IVF
Donor Sperm
Endometriosis
European
Income $50K - $99K
1st of 2 Docs
LGBTQ
Doesn't Recommend
Neutral
Unsuccessful
Dr. Archer and her staff got to know us over the year that we sought treatment. Always easy to talk to -- never felt uncomfortable...She was easy to talk to and explained everything very clearly. She had very positive outlooks on us, but we never achieved a pregnancy with her. However, now that we have moved onto another clinic, they've assessed that our protocol during IVF was so low as to be considered a placebo level...
Both nurses in the [Fertility First] office were easy to talk to and very responsive to phone calls and emails. We actually miss seeing/talking to them...It is a solo-practice, so if Dr. Archer goes out of town (very rarely), your cycle might have to be adjusted...For our IUI cycles, we tried one round of Clomid and three rounds of Letrozole. All were also accompanied by patches to increase my lining and progesterone after the fact. For our IVF cycle, we used a combination of Follistim and Cetritide, with a Pregnyl trigger...
How was your experience with Johanna Archer at Fertility First (closed)?
Great bedside manner. She was easy to talk to and explained everything very clearly. She had very positive outlooks on us, but we never achieved a pregnancy with her. However, now that we have moved onto another clinic, they've assessed that our protocol during IVF was so low as to be considered a placebo level.
What's one piece of advice would you give a prospective patient of Johanna Archer at Fertility First (closed)?
Nothing.
During treatment, were you treated like a number or a human with Johanna Archer at Fertility First (closed)?
Dr. Archer and her staff got to know us over the year that we sought treatment. Always easy to talk to -- never felt uncomfortable.
Describe the protocols Johanna Archer used in your cycles at Fertility First (closed) and their degree of success.
For our IUI cycles, we tried one round of Clomid and three rounds of Letrozole. All were also accompanied by patches to increase my lining and progesterone after the fact. For our IVF cycle, we used a combination of Follistim and Cetritide, with a Pregnyl trigger.
Describe your experience with the nursing staff at Fertility First (closed).
Both nurses in the office were easy to talk to and very responsive to phone calls and emails. We actually miss seeing/talking to them.
Describe your experience with Fertility First (closed).
It is a solo-practice, so if Dr. Archer goes out of town (very rarely), your cycle might have to be adjusted.
Describe the costs associated with your care under Johanna Archer at Fertility First (closed).
Very reasonable. I don't remember the exact number.
Describe Johanna Archer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility First (closed).
She presented us with nationwide guidelines on transfer and said that it was up to us to either transfer one or two. However, after retrieval, with only 2 embryos reaching Day 3, she recommended transferring both.
5
Doctor
Johanna Archer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Fertility First (closed)
Louisville (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5