Fertility Institute of New Orleans

The entire staff is pretty great. They have always been very compassionate with me & seems genuinely invested in my success. The sonographers are so great & gentle; any one that's had a rough scan at the fertility office should appreciate this! If I had to pick one weakness for the clinic as a whole, I would say that it's punctuality. What office doesn't have issues with that, though? I think many of the delays are due to Dr. Dunaway &/or his staff spending extra time with patients. They get backed up. I would rather wait extra time for my appointment than be rushed through like I didn't matter, though.

I have always been treated with respect by Dr. Dunaway and his staff. They consistently listen to my treatment ideas and are always willing to have an open, honest, realistic conversation with me about my treatments & prognosis. Dr. Dunaway does not treat each patient the same, which I have seen in the past; we are all treated as individuals with our own set of obstacles.

Jackie knows her patients. She knows that I need a little (ok, a lot) of extra hand holding. She knows that I'm always armed with way too many questions. She is always patient with me, she explains things multiple times, & never makes me feel like a burden. I know that I'm not an easy patient, but she has never made me feel that way.

I think that Dr. Dunaway is pretty unique as a fertility doctor. In my experience, it's very common for doctors to look at a diagnosis & have a pretty rigid "plan of attack." Dr. Dunaway has shown extreme flexibility & a willingness to try an unconventional approach to my treatment. I fully believe this will lead to my eventual success. My current treatment plan is absolutely NOT typical for a woman with my set of diagnoses, but it's getting me very close to success. He is incredible warm with his patients & has never once made me feel rushed through an appointment. He patiently answers the million questions I have and, maybe more importantly, when I ask something he doesn't have the answer to, he does the appropriate research and gets an answer. I honestly can't say much about any weaknesses he has as a clinician, he's by and far the best doctor I've ever had.

Ask lots of questions! He will take as much time as is needed to make you feel comfortable about what your plan is. If you think of a question after you leave, call them! You will always get an answer.

My case is complicated and our strategies have changed a few times. After analyzing a previous canceled IVF cycle (with another doctor), he decided to try a micro-flare protocol with me. I don't remember all of the specifics of that cycle. The end result was, I got canceled again because my ovaries love to grow cysts. After that cycle, we discussed and agreed to go back to what worked in the past. We switched back to 25 mg of Clomid & IUI, adding in IVIg infusions. The clomid + IUI by itself had previously gotten me 2 viable pregnancies that were lost in 2nd trimester due to an incompetent cervix. That combination has been successful since then, but has ended in chemical pregnancies and an 8 week miscarriage. We're waiting on a cyst to resolve so we can try it again.

I do not remember specifics about the costs of any of my procedures.

Dr. Dunaway almost exclusively does SETs. Regardless of his stance, I did not have the option for transfer of multiple embryos due to my loss history.

The clinic was able to get me seen by a doctor very quickly. Everyone is kind and friendly and helpful. Appointments are always available and the staff will accommodate you whenever you need. Judy at the front desk if the most kind and helpful person! I have read horror stories online of women who have had to miss cycle opportunities because their clinic was booked or would not open--I have NEVER experienced this with the Fertility Institute of New Orleans, holidays included! There have only been a small amount of times that I would've liked to have had a situation handled better. There have been two occasions where I thought my appointment would include seeing my doctor, when it was actually just for blood work and the doctor wasn't there (the only reason I had concern was because I am an over thinker and constantly have a list of questions to ask at my next appointment-- I was by no means denied access to my doctor in any way, I just was not informed that I was only there for a test, rather than an actual doctor visit). My only other VERY small issue is that one time I was having an ultrasound and I could hear someone in the room next to me (their door was open) being told that their gestational sac looked great, and these were words I never got to here (due to miscarriage). I would prefer that a place that is full of emotional situations to be a bit more sensitive to the patients' feelings, but it was not a huge issue at all. It never compromised the care I received or the kindness that was shown to me.

Dr. Clisham goes out of his way to make sure all steps in treatment are clear. He communicates clearly and honestly why he may try one treatment over the other, and how these decisions relate to my own case. He is always available for questions or concerns and has never once made me feel like a burden for calling him.

The nurses are incredibly kind at Dr. Clisham's office and are all very helpful. When you call to ask them a question, they never make you feel silly for asking anything. They return calls very quickly and are thorough with their answers. My only slight issue is that not all of them are always up to date on my chart. Sometimes they ask me questions that I think would be known if my chart was read. They are, however, kind, helpful, quick to assist, and compassionate. Kim is the best nurse I've ever had care for me.

Dr. Clisham is incredibly kind, patient, and enthusiastic about his goal of assisting me to get pregnant and, eventually, to stay pregnant. He is careful to prescribe only the treatment that he thinks I need based on my own situation. He is knowledgeable about my case every time I see him. He is clear in explaining why he will choose one medication over another based on me-- not just comparing me to every other patient. He answers me at all hours of the day and night. Infertility is difficult and emotional, and my journey has been made easier with Dr. Clisham helping to guide me.

To never be afraid to ask him any question at all at any time. He is clear and thorough and will never make you feel ashamed to ask any question, no matter how simple you think it may be.

Dr. Clisham did a complete workup before we eventually got to medicated IUI cycles. He started from the least invasive treatment (monitoring my levels to see when I was ovulating, and directing my husband and I when to have sexual intercourse) and if it did not work, would go to the next treatment method (male factor evaluation, post coital test, IUI with femara only, to IUI with femara and trigger shot). I successfully got pregnant after my first IUI cycle with femara and a trigger shot, and it sadly ended in a miscarriage. Dr. Clisham was then careful about trying to conceive the next cycle, but not so careful to make me wait any longer than I could emotionally handle. As soon as I was able to be cleared (which was about 2 months after my D&C that he changed his schedule to perform), we began to try again.

Dr. Clisham accepts my health insurance and I had very low copayments with each visit.

N/A. This did not apply to me.

I HATE that I can’t email them and that they do not have online charting. I would like to see my records in real time. I hate that I have to call, leave a message and then wait for a call back. They are very quick though. Not much waiting in the lobby.

There are a lot of patients at this clinic. I can see him any time I need to, but I often feel like the nurses are managing my day to day care.

I love Mary, she’s my favorite. She knows my chart, she calls me back as soon as she can. I trust her. She talks to me like a person and not a patient.

He is willing to go out of his way to consult with me when I need him. I trust his plan, but this whole process is tedious. He is very numbers oriented. He shows empathy, but not compassion. Sometimes I leave appointments with more questions than I came in with. i often did not know which questions to ask because I was so naive about the whole process. Sometimes I think I only get information because I ask for it, not because he offers it to me.

He is numbers oriented and more straight to the facts. There’s not a lot of hand holding.

IUI with follistim - negative IUI with follistim - negative IUI with follistim - negative IVf with follistim and menopur - egg retrieval- 4eggs, 3 blastocyst, 1 pgs normal Transfer prep w estrogen - cancelled, thin lining Transfer prep w low dose estrogen - cancelled, thin lining Transfer prep w tamoxifen - cancelled, thin lining Transfer prep w Natural cycle - cancelled, thin lining Transfer prep w low dose follistim - 7.4 lining, negative pregnancy test

I pay over $100 every time I go (sometimes up to 5x/week) on top of an large upfront cost of IVF

I only had one good egg to use, but I would have transferred two if I could. The clinic doesnt transfer two embryos in patients younger than 38

The major issue with this clinic is the financial aspect. NO ONE will go over the cost and options because a quick IVF consult. So you have a lot of hidden cost that will pop up during a IVF cycle and then you will have no one to talk to about the bills. You will go to checkout and they will tell you that you owe thousands and that is about it. I REALLY wish this clinic has someone that you could meet with before IVF to go over all of your benefits and hidden cost.

Each time I needed a question answered, I would have to only go through his nurse or make a consult, which cost a lot. Even when my cycle was heading downhill, he never called me. Now, when I went to the office for a consult, he was always very informative and up on the latest protocols, which we appreciated. The only real issue I had was lack of connection to the patients. You will never speak to Dr. Dunaway, even via e-mail, unless you make a consult. I have friends at other clinics who have access to their doctor the entire IVF cycle.

Jackie is the IVF coordinator. She is on top of her game with her paperwork, returning calls and giving you information. She will not show you that much compassion and some answers can be "matter-of-fact" but that is how the infertility game goes.

I do feel incredibly comfortable putting my situation in his hands because this doctor really knows his stuff. He will not string you along and feed you lies-he knows the business and he researches to stay on top of things. You will have to push a little to find answers for your issues, because he is there to give you difference ways to try and conceive, not really "fix you". You will not get to see or talk to him often, so be sure to get all your questions out when you have a consult.

I would tell them to always be a advocate for yourself! Ask a million questions and push for what you want to see happen. He knows so much and has been in this business for 35+ years - use him!

We started with IUI's with injectable hormones. We used Gonal F and Menopur and both were failed cycles. Between that, I pushed for a laparoscope to see if I had silent endometriosis because of my low AMH. Turns out, I did have silent stage two endometriosis. I had a chemical the next month and no luck from there. Now, we are in a IVF cycle using the Lupron flare Protocol and my cycle is about to be canceled due to no response.

IVF was $13,000 and IUI's were $500. He will only use one pharmacy that is pretty expensive, but he feels they are the best quality.

Dr. Dunaway will only do frozen single transfers. The laws in Louisiana are difference from every other state, so you are unable to discard any eggs for any reason.

Fertility institute has been wonderful so far during our process! I have no question as to why my ob/gyn referred us to them. IVF can seem like a scary process when you don’t know much about it. They have made sure that we are well informed on what will happen, what treatment they think will be best for us, and what steps will be next. I think the thing I have liked most about them is I do always know what step comes next. I’m never left guessing when my next appointment with be or when I will next hear from them! This has been so important as you want to feel like someone is taking this as serious as you are.

They have always taken the time to explain everything that goes on during IVF and test results we have had. It is such a huge decision to try IVF and they have made us feel so hopeful and secure.

Jackie was the one to call me back about my results for my hormone test. She was very thorough with me about the information and explained any information I wasn’t familiar with.

We have only seen Dr Dunaway once during our consultation (as we haven’t started treatment yet) but we immediately felt like we were in good hands! He was so willing to help us achieve our goal to have children and answered all questions we had. My husband loved that he showed us around their facility and knew all the details it takes to run such a clinic and shared that with us!

Make sure any questions you have about IVF are written down. When getting to the appointment we were so excited to hear what Dr Dunaway was saying and then receiving all the information, we couldn’t remember any of the questions we had. If it is your first time with IVF, like it was for us, it can be a lot of info to absorb at one time.

We have only had our first consultation and tests so I am unfamiliar with the specifics after that.

Our insurance only covers the diagnoses of infertility. They explained to us what that might cover and then gave us a sheet to explain the other cost of IVF.

N/A at this time

I have never waited very long in the waiting room. I feel like they are organized and helpful. My only compliant is maybe the billing because my insurance covers infertility some times I see things that were billed that I am not sure about and its not easy to talk to the billing dept at this clinic. But they are always corrected after speaking to someone

I feel like Dr Clishman really cares, he always been kind and seemed concerned and he has always remembered my name

They always return calls, are very knowledgeable and answer all of my questions

I feel my experience as a patient has been great! I have been treated well! Dr Clishman calls me personally to discuss results and treatment options and I see him at most of my appointments. He is very involved!

Don't be scared to ask a lot of questions even if you think it is a stupid question and do a lot of research on your own, that's with any doctor really. I feel Dr Clishman is very knowledgeable but he talks in dr terms and it is a lot of information to take in at one time so take notes and keep a fertility journal

Same day after the first initial consultation I did an exam and blood work and my husband did a semen analysis. I scheduled an HSG. after the HSG came back clear, we did more blood work, progesterone testing, and mucus testing, all test came back good so we decided to keep trying on our own for a few months then after no results Dr Clishman asked us to try a medicated IUI. I went in for ultrasounds and bloodwork every other day and the IUI was on day 14 when I usually ovulate on day 12 so that was my only real concern. I had 4 good follicles so we were hopeful but no pregnancy. We waited a few months and then did a second IUI and this time it was done on day 12 but only 1 follicle and no pregnancy. At this point Dr Clishman thinks it is age related and asked if we wanted to try another IUI and I said no we would like to start the IVF process and he agreed so that is our next step. success rates with IUI are so low that it just does not make sense to me to continue trying them especially with my age being a factor. Dr Clishman has always made us feel comfortable and has been open to whatever we wanted to try

My insurance covers 80% . I have had very little out of pocket expense

We have not got that far yet

Strengths - organized, efficient, quick appts (most of the time), Dr. Lu's knowledge and professionalism Weaknesses - can be difficult to reach as you have to leave a message and wait for a callback, billing people are all about getting the money (even if you just miscarried), lack of compassion

All my doctor talks about is statistics and numbers. At first, it got me excited that he's so good but when things started getting emotional or if we came across a rough patch, our doctor didn't offer much sympathy. And if he did, it didn't seem genuine. But he is good at what he does.

I love the ultrasound techs at the office. Always made me feel comfortable. My IVF nurse is a little difficult to get in contact with but when we do speak, she's easy to talk to.

Dr. Lu is very professional and knowledgeable of the profession and process. I felt safe and confident with him. I just wished he was a little more sympathetic or emotional with the patient. Aside from that, he's a great doctor.

Be completely devoted and ready to give it your all. Dr. Lu is like a perfectionist and his treatment feels a little aggressive but I have conceived a baby on my first IVF. He's good.

He knew the right about of meds I should take so I wouldn't overstimulate. he knew how to monitor to the right thickness of the uterine lining. And although it costs more, he recommends ICSI as it has higher chances of embryos.

The clinic allowed me to select the time that worked best for me but the problem was the number of appts and how it conflicted with work. Most of the time the appts were in and out but if I had to see the nurse after an ultrasound, the wait and appt was longer.

$13500 for IVF $1950 for ICSI $770 for embryo storage plus cost of consultation, blood test, semen analysis and other initial appts before the IVF process began

I think it should be the patients choice to transfer a single embryo vs. multiple as we are paying for it and going through so much. I do not like that the clinic refuses to transfer more than one embryo if you are under the age of 38. NOT FAIR

The clinic is nice and well organized but as other reviewers have mentioned, it still uses paper charts and has no online portal so you have to ask to get your actual numbers for all the routine blood work. My biggest complaint though is that they have no designated billing department designed to talk to patients during their visits, so aside from a packet with the IVF costs we were given, it is impossible to get an idea of what anything costs. And even with the packet, that does not put it into the context of your insurance. Our previous RE would not let you leave the office without a trip to the patient billing coordinator and so you never had any surprise costs. The idea is brilliant and shows so much respect for patients. We are fortunate to have good fertility coverage from my employer but I still want to know what everything costs.

While the nurses (who I interactive the most) are very attentive and my primary nurse definitely knows who I am, there is no doubt that this clinic is pumping woman and couples through with what feels like pretty regimented steps - medicated cycles, IUI, IVF. I feel like you are sorted into a box and if that box doesn't work, you get moved to the next one with little reflection on whether this is really the right box for you. Part of this may come from my own insecurities regarding making the right decisions for my family, but I still feel like a human number.

This practice would not exist without the nursing staff! I interact primarily with Holly and have always found her to be knowledgeable and available when I inevitably forget to to ask something and have to call her back. She is very professional but has expressed genuine support for my husband and I. I have also seen Simone on one occasion and she also took the time to answer all of my questions and gave me as much time as I needed. I have never had an unpleasant interaction with the nurses here.

Just a bit of background, Dr. Dunaway is our second RE and we came to him after we moved to the area. We initially sought treatment after two back to back miscarriages. I will readily admit I would prefer my RE to be a woman but due to location, insurance and success rates, he seemed like a decent choice. I find him to be pretty frank but can sometimes seem impatient when explaining things - uses acronyms when full words would be more appropriate, rushes through things. When filling out my paperwork, I put my occupation was a biologist (but I mainly deal with invertebrates and my husband is a professor) so I am not sure if us having a science background influences the way he talks to us. We have met with him 3 times now and I admit that each time gets better and the last time, prior to our first IUI, he did take the time to answer every concern. He has diagnosed me with high natural killer (NK) cells but having done my own research am not fully convinced this a true cause of recurrent miscarriage. He was definitely willing to engage me in a conversation about my concerns, acknowledges that the treatment for high NK cells is experimental and his evidence is largely anecdotal - but he believes it works. I do have to mention, prior to tipping me back in the chair right before he performed my first IUI (only so far), he did ask if I was "ready for my ride?" I found this extremely inappropriate (and see my original comment about preferring a female RE) but what are you going to say to someone who is holding a syringe of your husbands sperm? Do I think he will get us pregnant? Yes. Would I have him over for dinner? Nope.

Brace yourself...and do your homework.

We came to Dr. Dunaway on letrozole + timed intercourse cycle 3 of 4 that our previous RE had started us on after 2 miscarriages in 3 cycles. That month in addition to the 5mg for 7 days of letrozole we added 4mg/day of Estradiol starting day 12, an 10,000 iu Novarel shot on day 13 after labs and ultrasound looked good and 200 mg/day of Estrase. No pregnancy. The next cycle was anovulatory and I was told I did not respond to the letrozole. I do not have any known issues with ovulation and I really wanted to discuss that it may have been the estrogen, HCG or progesterone that that contributed to the off cycle, but no one was particularly receptive. After weighing our options with Dr. Dunaway, we decided to to try 1-2 IUI cycles before moving on to IVF. My day 3 US did show that that I had a 12mm follicle that they predicted was a cyst but they decided to move forward anyways. We did with 150 iu of Gonal F on days 5-7 and at my day 8 US, I had one follicle at 22mm. My blood work suggested this was not an overstimulated follicle and so I triggered that night with 5,000 iu of Novarel and the IUI was scheduled for the next day, cycle day 9. We are currently 7 days past trigger and 6 days past IUI.

Every time I go to the office, I have a copay of $23.90 - $30 per visit and every few visits I have to pay for 2-3 visits (I would prefer to pay each visit). For prescriptions, I pay $10 for 60 pills of Estradiol, and the first cycle I paid $120 total for 24 100mg progesterone suppositories and 10,000 iu of Novarel but the second cycle it was only $60 for both. I paid $35 each for the Gonal F and Centrotide (which I did not end up using). They have yet to process my IUI claim. If we are to get pregnant from the IUI (or IVF in the future) the treatment for the high NK cells is $2500 per bag of immunoglobin which we have been told by Dr. Dunaway insurance will not cover. He recommends 3 bags.

My understanding is the law (not sure if this is federal or Louisiana state) now states that you can only transfer 2 embryos if you are 38 or over and forgo genetic testing (PGS). Prior to this I believe he was pro multiple transfer.

They are QUICK. So quick. It amazes me how short the wait is throughout the visit. The staff makes you feel like you are the first person they’ve seen with infertility meaning they sympathize with your story. They are confident and caring.

I felt like Dr Dunaway could have sat there with me for hours YET he didn’t overwhelm me with information nor did he discuss irrelevant information. Also, his staff is unbelievable. The nurse that checked me in told me “just know you have a special place in my heart and I’m praying for you.” She May say this to everyone but I needed to hear it!

I can’t speak highly enough of his staff. The ultrasound tech taught me more about PCOS than my OBGYN!

Only reason I rated a 9 was because I’m still pretty new in this process. So far I am very happy. One of my favorite moments with Dr Dunaway was after my HCG. There I am, sitting up on the table still in the hospital gown, listening to what he has to say and he just gives a quick rub on my foot and pats my leg reassuring me that everything is going to be ok. Like, “Hang in there. We are with you.”

Be prepared with your questions.

I’m very early on in treatment but I loved that Dr Dunaway wanted to use Letrozole rather than Chlomid (what my OB suggested) because he knows Letrozole is better for PCOS. I also liked that he suggested an HSG before IUI which I had never even thought of but it makes so much sense!

IUI process will be around $1700. HCG was $227 but I think insurance covered it. That’s it so far other than copays (first visit was $120) and medication (no more than $10).

There is an open 1.5 hour period for labs and cycle related ultrasounds. The wait can take minutes or hours depending on who else shows up on that day. It could be difficult to balance this with your job. It bears asking Dr.Dunaway things you may have asked the nurses- in one instance we learned I was taking a medication unnecessarily. Ms. Audrey at reception and Nurse Cindy are exceptionally kind people who keep the faith for their patients despite bearing witness to their pain. All staff are truly wonderful.

Dr. Dunaway is so warm and personable. He had a great sense of humor and was candid about some of his own vulnerabilities. My case was frustrating and his joy when we succeeded was evident, as was his pain when we did not succeed. His staff is warm and wonderful.

I loved all the nurses especially Jackie and Holly who I worked closely with.

My only hesitation about referring people to Dr.Dunaway is that he didn’t offer ERA procedures as an exploration into recurrent implantation failure. After several unexplained failed transfers I wanted to turn over every stone, though I also believe Dr. Dunaway is truly committed to saving patients money and this may play a role in the rationale for this decision. I still strongly recommend him. I think he is brilliant, ethical, and frankly fun to be around. His sympathy with our unexplained failures was evident. He was serious about helping us achieve our goal. He took my input seriously and supported my return to iui which finally led to success.

Ask many questions! He will take the time to answer. He seems to appreciate you playing an active role in your care and won’t fault you for being cautious. His opinion will sometimes differ from what his staff will assume it will be, so be vigilant about that.

We were looking to have one more child (after one successful natural pregnancy). He started ivf with medium stimulation to increase our chances of enough viable embryos to create a pregnancy but without many if any leftover embryos. We did follistim and menopur both times. The first cycle he increased my dose to 150 menopur from 75 and kept it at 150 for the second. We stayed with 225 follistim both times. Prior to ivf we did clomid and letrozole iuis. 1 of each drug resulted in chemical pregnancies while another of the clomid iuis was a negative. Our first ivf resulted in 1 high grade PGS normal embryo and our second resulted in 2. All transfers failed. The first two were a standard FET estrogen and PIO transfer protocol. My lining grew thinner by transfer day so for our third we used Gonal-f instead of the standard protocol and my lining cooperated but the transfer failed. We did iui with letrozole and menopur because I had menopur to get rid of and it failed. Our next step was iui with Gonal-f (150 units) and pregnyl trigger and I’m now 6 months with a healthy single baby.

Pleasant waiting area. Great lab and ultrasound staff. My only qualm is the variable wait.

It’s all a blur but I believe we spent about $30 thousand total for 5 iuis, 2 ivfs and 3 transfers.

Dr. Dunaway seemed to favor multiple transfer on the cycle when we had the chance but we chose eSET, primarily because I didn’t want to risk 2 embryos when we had an unexplained failed transfer in our history but also because one of us passionately didn’t want twins.

The FINO clinic in Baton Rouge is fairly small but only one doctor is practicing out of this location. My only real complaint is that before I scheduled our first consultation I had called to make sure it would be coded as a consultation because that is the only way my insurance would pay for the visit and they assured me it would, when we went to check out they had coded it as "infertility" which my insurance would not cover and I was required to full pay for that visit on the spot which I wasn't really prepared for. We have also gotten bills in my husbands name that were for me which can be confusing. Dr. Dunaway and his staff are really wonderful, I would just make sure you understand all the financial aspects of your visits.

Dr. Dunaway is wonderful, he truly cares about you as a patient and will spend as much time as you need answering any of your questions.

Overall the nursing staff has been great, they are compassionate and you can tell they really care about each patient and understand how sensitive and emotional this process can be. Every time I have called with a question or concern I get a call back very quickly.

We have only met with Dr. Dunaway a few times but every time I have been more than satisfied with our experience. He takes the time to answer your questions, thoroughly explains everything, and treats you as an individual. I feel 100% confident in continuing our treatment with Dr. Dunaway!

I would make a list of all questions you may have, no matter how small you think they are. Dr. Dunaway will take the time to sit with you and go over your entire list.

We are still early on in our treatment and plan but Dr. Dunaway did suggest that we use IVF w/ ICSI due to our severe male factor. He also suggested that we see a Urologist that specialized in male infertility before we begin and we have been doing that. I loved that he didn't just have us jump right into treatment.

We haven't fully began treatment yet but when we asked how much IVF w/ ICSI would cost we were told roughly 15k plus medication costs. OUr full pay cost for just a consultation was somewhere around $250 (there was an issue with how this visit was coded so insurance didn't cover)

Dr. Dunaway did educate us on single embryo transfer and explained not only the benefits but how the government in our state has set restrictions on how many you can transfer based on your age.

The sooner you start the sooner you start getting answers. The receptionist is amazing, the clinic would not be the same without her. The nurse Cindy always gives so much detail, wish I could have seen her more. Dr Dunaway is exceptional.

Every consult with dr dunaway in person was detailed and amazing, he is great. He replies to emails promptly. Anytime I met with the nurse early in the process about taking medication cycles or iui cycles, I felt like I was just a number, I always had to figure things out on my own, frequently frustrated with the lack of detail and had surprise cost at check out. The last month has been different, we decided to do invocell/invitro and I got a whole packet of information, cost and an organized folder. It was not just on the process and procedures but on infertility in general. I wish i would have had info with iui cycle. The nurse I saw was very detailed. She answered questions I didn’t even know to ask.

Dr Dunaway has compassion for his patients. I’ve never felt rushed in a consult with him. He thoroughly explains procedures. He has years of experience. You are able to communicate with him through personal email and he promptly answers ANY questions the best he can. I would recommend Dr Dunaway.

Do you research first to know what questions to ask. You are your biggest advocate.

He always started with the most conservative treatment suggestions however listened to you concerns and you and your partners expected time line.

Wish I would have got a price sheet of consult and standard procedure cost.

The clinic is quiet, clean, discrete and professional. Infertility can be a scary and even embarrassing issue to deal with but I never felt weird in there. For the most part, they are on time. They have a TV to watch which is nice, you watch HGTV while you wait. They have water, coffee, and comfortable seats. I feel very peaceful in there. Its not too large so you don't get lost.

I always felt important. Dr. Sartor answered all my questions patiently and she was always very gentle during the IUI procedures. Also, the staff are amazing. After getting some bad news about my follicle count one cycle, I started crying at the checkout station. The woman working the station was so sweet and caring and even got me some water. I never feel rushed at the office and someone will always call me back if I have a question.

The nursing staff are phenomenal. I've worked with three of Dr. Sartor's nurses. They are all patient, kind, compassionate and knowledgeable. They don't rush you and are there to listen even if you just want to talk things through. They always call me back if I have any questions.

On my first visit with Dr. Sartor, I met with her for over an hour. She explained everything very carefully with me and made sure I understood all the costs and risks. She is very direct but sincere. I never felt as though she had given me false hope or made it seem impossible. During IUIs, she is very gentle and talks her way through it so there are no surprises. My only suggestion is that I wish I could see her more, instead of a nurse, on visits when they are adjusting the procedures.

If she doesn't call you back, her nurse definitely will before the end of the day. Don't worry if they don't get back to you within the hour.

My first IUI cycle we did 10 days of oral hormones, and 3 injections of Follistem. I had three good follicles, but a negative pregnancy test. My second IUI cycle, we did 2 weeks of birth control, then 5 days of oral hormones, and 3 injections of Follistem. We also followed up with progesterone after the IUI. I had one good follicle, but a negative pregnancy test. We skipped the following month because I had a very large cyst on one of my ovaries. My last IUI cycle we did 8 days if Follistem, I had three good follicles and the best sperm count we've ever had, but still, a negative pregnancy test.

An IUI cycle averaged $2500-$3000 depending on the amount of injectable medication.

n/a

Office is clean and quiet. Mrs Audrey at the front desk is amazing. Greets you by name on your way in and your way out every single time. Weakness would be that they do monitoring appointments from 7:30-9:00 on first come first serve basis. So if you’re not there very early in the morning you could be waiting a while.

Dr Dunaway would take the time to answer questions. He was compassionate but also honest. Even if I was there for monitoring and needed to ask him something he would be available and happy to help.

Jackie was great. She often talks fast and I remember thinking, I’m glad I’m a medical professional because otherwise I would be totally lost. She’s honest about chances but does it in a nice way. Always returns your phone calls.

Dr dunaway is very personable. Laid back and easy to talk to. Will answer questions honestly, even if it is tough to hear. Delivered bad news in a compassionate way. Thinks out loud in front of you, so you know he’s doing his best to come up with a solution.

He is very laid back but very serious about getting you the results you want.

Started with injectable IUI with no success. Moved on to ivf, stimulation did not go as planned and we found out I am a poor responder and converted to IUI. Attempted ivf with different protocol and retrieved 2 mature eggs. 1 fertilized and the other did not. Fertilized egg grew perfectly to day 3 then arrested. We were left with no embryos to attempt transfer.

Monitoring is from 7:30-9:00 on a first come first serve basis. Some days you got lucky and got in and out quick. Other days you may be there for a few hours.

Approx $20,000

Strengths: Nice office environment, friendly staff, prompt appointment times. Weaknesses: Huge paper files and lack of computer charting used. Bedside manner can be lacking sometimes with support staff. It would be nice if they had a portable for patients to actually view and/or save lab results as well. Mine were mostly only verbally told to me.

The staff is always pleasant and makes you feel as though time is being made for you to be seen. They do not rush you out, and Dr. Dunaway will always listen to your concerns.

My nurse is helpful and kind, but she is not warm. She can be a bit blunt and/or desmissive at times as well. Sometimes the nurses seem a bit disorganized.

Dr. Dunaway shoots from the hip and remains realistic while also being very kind and personable. Even when delivering bad news you know he is in your corner and willing to explore other options. He also listened to all of my questions even if he did not feel they were relavent to my situation or treatment. He was also available by cell phone and email. I feel he goes above and beyond.

Ditch the huge paper charts and start using electronic medical records. This would save the nurse’s time when going over things like medications. They would only need to click that things were the same instead of writing things out every time. Also, this would allow for lab results to be easily viewed and compared at all times.

Dr. Dunaway used a Lupron Microflare protocol on me because I did not respond incredibly well (had empty follicles and poor grade embryos) from my previous cycle with another doctor. I stimmed very well and my 3 embryos (from 15 eggs) looked great. However, they were all chromosomally abnormal, so we did not move on to transfer.

Although a good number of people moved in and out, I felt the monitoring appointments were handled well and went fairly quickly.

I do not remember specific costs. However, after our failed cycle, Dr. Dunaway did give us a price break for our donor egg FET. Every little bit helps being that we are totally self-pay.

My doctor is open with patients. He feels this is their decision (within reason). However, now with the new guidelines his clinic is most likely exclusively doing single transfers except for in the case of older women.

The only complaint I have ever had is that they don't set appointments for labs/ultrasounds. They just tell everyone to come within a certain time frame in the morning. Because of this there is often a wait. At my last RE office, you had an appointment for everything, and I don't think I ever waited longer than 10 minutes, and it was usually less than that! For procedures the wait wasn't bad, but it could be awhile for the monitoring appointments. That being said... they make up for this one thing in every other area!

They genuinely care about you, it is very noticeable. Since fall of 2016 when I became a patient there, I have never felt rushed or that the nurse/doctor was annoyed with me in any way. My doctor was waiting when I was wheeled out after my egg retrieval & gave me a high-five. Another time, I started crying when I realized I didn't owe as much money as I thought I did & the receptionist came around the desk & hugged me. And I can hear the sadness in my nurse's voice when she calls with bad news. They seem to get it & they rejoice with you when you get good news, and they are sad with you when you don't. I definitely feel like they want this for me, too.

I love Mrs. Jackie! She definitely makes me feel like she cares about me & about the outcome of my procedures. She's so nice, and I can hear the sadness or excitement in her voice when she calls with bad or good news. I love the entire nursing staff, though. I have worked with Holly, Simone & Cindy, and they've all been so sweet. I worked with Jackie & Simone the most. Angela is the one who draws your blood, and I always laughed & talked with her. Love the staff!

He is kind & compassionate. The first times I went he seemed rushed, but now he seems to take his time & he always asks if I have any questions before he ends the consult. He has a good sense of humor too, and only uses it when appropriate. I am overweight & I worried how he would treat me because of that, but he has been nothing but compassionate. Even when talking about my weight, he is able to do it in a way that doesn't make me feel like a horrible person! I am so happy he is my doctor. I trust him 100%.

Don't hesitate to ask questions. Even if it seems like he is finished with your consult, he will absolutely stop & answer any questions that you have.

It did run smoothly as far as you being called to the back, getting your labs done, getting your ultrasound done, and checking out - however, the wait before you were called to the back could be a bit long.

For my IVF cycle, I chose Single Cycle Plus which included an egg retrieval and two transfers (the second transfer is included if your first transfer doesn't work or results in a miscarriage). The cost was $12,950. This didn't include the consult which was around $210. It also didn't include some tests/labs that add up to be about $1200 (although you don't have to do these if they've been done already at a previous clinic within the last year). And it doesn't include meds which can range from $5-$7k (or more if you do not respond to the meds). Plus we chose to do ICSI which was another $1200.

For me, he always transferred 2 at a time, that was his stance & his protocol for a long time unless the individual situation caused him to only transfer one. However, now he can only transfer one due to Louisiana regulations, unless you are over a certain age (I think 38).

Strengths-they are knowledgeable and have many years of experience. They are a little conservative when it comes to treatments, which is for the patient's health, but it can be annoying. Weaknesses-they need to be upfront with costs before you start treatment. Nurses need to not smoke or spray with something before coming in the rooms.

During medicated cycles, you were treated like a number. Which I complained about. Suddenly it got better. Doing IVF, you were a human they were very interested in.

They are nice, and willing to talk to you. One of them smokes too much, and comes in the room smelling of smoke. Also, she is a little blunt. They are caring, and called to check on me when I miscarried. They always call back very quickly.

He has to rely on his notes when he saw you. He shudders, but he is ok to understand. Have your questions with you before you go. He will answer any questions you have, but you have to ask them. He likes to talk, and it cam cause him to get behind. He has a steady hand, and it gentle when doing a procedure. Although he can seem rushed if there is something on his mind.

Have questions written down before you go. He's happy to answer them, but you have to be prepared to ask them.

Clomid, 3 months, 1 pos pregnancy, miscarried, 1 month metronome, chemical pregnancy, 1st round of IVF, 2 eggs retrieved, both fertilized, fresh transfer and frozen. 1 neg, 1 chemical. 2nd IVF round, 6 eggs retrieved, 5 fertilized, 3 made if to freeze, 1 neg, 1 pos, ended in miscarriage, about to transfer embryo 3.

$800 per Clomid cycle $200 for post cloitle exam $12,000 for first IVF cycle $7,000 for 2nd IVF cycle

I had to do single transfer because of my uteral deformity.

My clinic is very patient oriented and you do not feel like just a number when you are there. The only thing I could suggest to better my experience is to have a patient portal where I could see results or send messages to the staff.

Dr. Dunaway and his team are very warm and answer any questions I may have and always promptly return any calls. During procedures the entire team made me feel at ease and relaxed.

Jackie is quick to respond to any questions I may have and explains everything to me when I have doubts. She is absolutely compassionate and knowledgeable in her field.

Dr. Dunaway is a brilliant physician and surgeon. He is also an innovator and pioneer of the field of fertility. This is what initially drew me to Dr. Dunaway. He offered a new and more cost effective treatment that was the first of it's kind in Louisiana.

Trust the process and trust your doctor. He has been around for a while and truly cares and knows what he is doing.

I did a cycle of Invocell. It's basically a mini IVF with fewer medications and the goal is less eggs retrieved. The incubation happens within a device that the patient Carrie's around inside. The whole process seemed very easy on my body and easy overall. The goal is to produce a lower amount of embryos which was important for me since I do not want to have to decide what to do with any remaining embryos.

I could come in when it was best for me and I could go right into work afterwards. It was great.

The cost for my care was inclusive of the ivf treatment and meds and monitoring. It was about half the cost of traditional ivf.

I was strongly in agreement with Dr. Dunaway's recommendation to only transfer knee embryo at a time. I believe this significantly reduces risks to mother and child as well as reduces the risk of multiple pregnancies.

The clinic has multiple locations and it was a huge help because my main clinic was 2 hours from my home. I was able to do most of my ultrasound and bloodwork at one of the clinics closer to my home. They were very accommodating.

The nurses were great and helped me throughout my egg retrieval. I had lots of anxiety and occasionally panic attacks and they were very compassionate. Dr. Lu was also very compassionate.

I had two main IVF nurses and both were very compassionate and well organized. I felt comfortable calling them with any questions I had during my IVF process.

Dr. Lu was compassionate and easy to talk to. He explained every step of the process and helped me feel like I knew about everything that was going on and everything that I could expect. When I was at risk for OHSS, he did everything he could to prevent it. That included medication after egg retrieval and letting me know what warning signs to look for. I did not end up with OHSS.

He will give you a good description of what treatment you choose but have your questions ready as well. He will answer any and all questions you have.

My protocol for IVF was Follistim, Menopur and Ganirelix. After the first 4 days of stims, I went in for my first ultrasound and blood work. My medication was adjusted according to those results. I went in for ultrasounds and blood work every day until egg retrieval. I stimmed for 10 days and pulled the trigger on day 11. My egg retrieval was on day 13 and we got 14 eggs, 11 were mature and 7 fertilized via ICSI. We ended up with 5 frozen embryos.

We had to pay for ICSI and medication, the rest of our IVF treatment was covered by a grant that we won.

My doctor prefers to transfer 1 embryo at a time. I’m happy with this because having multiples puts the babies and mother at a higher risk of complications.

The staff is wonderful, they are all very good at their unique individual jobs. They’re knowledgeable, caring and attentive to details. A new patient may want to know that bloodwork and ultrasounds are first come first serve in the morning so get there early!!

Dr. Dunaway always seemed like he wanted the best and to give our last donor egg IVF cycle the best chance we could. He seemed genuinely upset and shocked when we miscarried and told us a personal story of how his daughter miscarried at the same stage and assured me I did nothing wrong and tested me right away instead of waiting for multiple miscarriages.

Ms. Jackie and all of the other staff here are incredible here! Ms. Jackie has been with Dr. Dunaway for over twenty years and has invaluable experience. She is extremely thorough and fully explains the process and makes sure that you are comfortable and fully know what to expect.

After our very first consultation with Dr. Dunaway I looked at my husband and told him I wished we had found him sooner. He has a plethora of experience and a great bedside manner. He is thorough and determined in what he is doing and it shows in the work that he does.

My advice would to be to go see him with any fertility concerns as soon as possible. He will be honest and give you the best options with how to navigate through your infertility issues. He sees you as a person and his ultimate goal is to see you succeed! He also saw things my previous clinic had not, he found my uterus was covered in polyps and my old clinic never saw them and transferred an embryo anyway.

When we came to see Dr. Dunaway we had made the decision to use donor eggs, we had had two failed IVF’s prior with our previous Doctor. We had 6 donor eggs which resulted in 2 beautiful embryos. Prior to transfer I was on birth control for about 5 weeks, then Lupron for two weeks, estradiol valetate injections twice a week, baby aspirin, estrogen patches and we started progesterone in oil injections 6 days before transfer. We kept the PIO injections going up until I was 8 weeks pregnant, then switched to protestors suppositories 3x a day. We also had stopped the estrogen injections by week 7 and switched to an oral tablet once a day. His protocol had worked and we were pregnant but unfortunately we lost the baby the week we were supposed to be released from his care at 10 weeks. He tested me for immune disordes, blood clotting disorders but everything came out normal.

Luckily I had good insurance and had to only cover a deductible and max out of pocket, which totaled $4000. This was our third IVF and have now exhausted all of our benefits.

Dr. Dunaway advises to transfer one embryo, we only had two to start with. At first I wanted to transfer two but I was so thankful in the end that I only transferred the one.

We have been very impressed with the wait time. We are in and out in no time, which is a huge plus since we drive over an hour away and have to get back to work. The receptionist is very sweet and always makes us feel welcome. The ultrasound techs are very knowledgeable in their field and answer any questions we have. I can't think of any weaknesses!

Although the clinic is very busy, I feel all of my questions are answered and I don't usually feel rushed.

Holly is very informative in the field and answers all of our questions each visit. We feel comfortable with her and think she's really nice and caring.

So far, we have only done one IUI cycle with Dr. Dunaway. My IUI fell on a Saturday, which only one location was open so another doctor performed the IUI. I have not seen Dr. Dunaway since our consultation. I assume this is routine with IUI cycles. We have been very satisfied with the nurse we see each visit. We plan to move on to IVF if this second IUI is unsuccessful so I know we will see Dr. Dunaway again at that time. I feel he will address all of our concerns and explain the IVF process thoroughly should we decide to take that route.

Go see him! He is very knowledgeable and stays up to date on all the latest technology and advances in fertility treatments. Very kind and caring doctor.

Our first IUI cycle we used 100 mg of Clomid. I had used 50 mg in the past so he felt a higher dosage was needed. Two rounds of IUI were suggested due to our male factor infertility of low motility and morphology. The first IUI was unsuccessful and I developed cysts from the Clomid. This next cycle, he switched me to Femara 7.5 mg, which I start today! I was prescribed the hcg trigger shot for both cycles, and this time we are adding progesterone suppositories.

We were told the cycle fee would be $850 for IUI. Medications cost about $175, ultrasounds/monitoring cost about $350 (insurance covered some) and we had a credit on our account from previous services so we only had to pay $385 the day of the procedure. So the estimate they gave was pretty close, no surprises.

The hours are great! I was always able to make appointments early in the morning so I wouldn't miss work for routine labs/blood work. The reception staff is not always warm and welcoming, but hey... they just answer phones and sign people in. They aren't responsible for my care, so that didn't bother me. It may bother some people.

The nursing staff at FINO is amazing! They truly care how you are feeling and take time explaining everything and answering questions. I still keep in contact with some of my nurses! I am looking forward to working with them again for my next embryo transfer. Dr Lu is also great! He's very personable and realistic. He remains positive in outlook, which helped me to feel confident that things would work out for us, which they did. He is patient in his explanations, and setting expectations.

The nursing staff is very kind, compassionate and understanding. They are patient in explaining procedures and your plan of care. They are always available via phone as well. I always received follow up calls with in a few hours of my appointment to discuss my hormone levels, and the next steps/medication changes. To this day, I still keep in touch with some of the nurses!

Dr. Lu is highly qualified and experienced. He is very patient in explaining procedures and answering questions. He has a very understanding and warm bedside manner. We had 1 egg retrieval, 1 fresh embryo transfer, and 2 frozen embryo transfers. Currently, we have 1 more frozen embryo. Our fresh embryo transfer resulted in a negative pregnancy test. Our first frozen transfer resulted in a positive pregnancy but miscarried very early (chemical pregnancy), and our 2nd frozen embryo transfer has resulted in the birth of our son! After our second transfer miscarried, we had a appointment with Dr Lu to discuss our plan moving forward. I went into the appointment very sad and frustrated. Since we are dealing with Male-Factor infertility, and I was under 30 years old at the time, we (meaning me, my husband, and Dr Lu) really thought that I would have gotten/stayed pregnant on the 1st or 2nd try. (side note- we did not do any PGD testing to know if our embryos were genetically normal/abnormal). Embryos were transferred in the order of highest rating to lowest rating. At our appointment, we discussed how he has had patients have perfect embryos that just don't work out, and then end up giving birth to their lowest rated embryo. His stories and examples helped me to feel more confident to move forward, thus resulting in our 3rd transfer and giving birth to our son. Dr Lu works between 2 clinics in the New Orleans area, so he is not always at the clinic at the time of my appointment. This was never a negative in my opinion! He is a very busy man, but if I ever felt the need to talk to him directly, his nurses would pass the message, and he would call me soon after. Dr Lu did perform all of my procedures, and was always available when needed.

Don't hesitate to make your appointment! He's great, and I highly suggest anyone to work with him.

I was under 30 years old at the time we started to seek treatment, never had any sort of problems of my own in regards to my cycle or reproductive system. We had tried several years to conceive on our own before starting to investigate why we weren't getting pregnant on our own. Come to find out, we are dealing with male-factor infertility. My husband's sperm count and quality are extremely low, giving us less than a 1% chance of conceiving on our own. Given all this information, Dr Lu explained why we should move straight to IVF. Because of my husbands sperm quality/quantity, clomid or IUI wouldn't raise our chances much at all. Shortly after our 1st consultation with Dr Lu, we decided to move forward. Once I started my next period, I called the office so we could start monitoring my uterus, ovaries, and blood levels. Once everything looked good, we order medications and started stimulation injections. I don't remember dosages, as they all changed day to day depending on my hormone levels. I know I was on Folistim and Menopur at the beginning, and then started hCG injections a few days before the egg retrieval. Once egg retrieval day arrived, we went in for the surgery. No complications. I started progesterone injections this same day, in anticipation that I would possibly do a fresh transfer. Retrieved 17 eggs, 12 of which were mature enough to fertilize. Dr Lu suggested that we uses ICSI to fertilize to make sure that each egg received a healthy sperm. Of the 12 eggs that received a sperm, 9 actually fertilized. Of those 9, 4 were healthy enough to make it to day 5/6 embryos. Because my hormone levels, uterus and ovaries were looking good, we decided that it was safe to do a fresh transfer 5 days after retrieval. This first transfer resulted in a negative pregnancy test. On the very next cycle, we did a frozen embryo transfer. I know I had injections leading up to the transfer, but other than progesterone, I can't remember what it was. This cycle, we did get a positive pregnancy test, but miscarried a week later. The following cycle, we went for another frozen transfer, which resulted in full term pregnancy and live birth of my son. We currently have 1 frozen embryo left, and plan to transfer in the next year or so.

I was very lucky! My employer offered benefits that included fertility treatment up to $20,000, or 1 full round of IVF. Which, after my deductible, I only paid 10% of the overall charges. I would not be a good example of the associated costs, because I paid very little compared to the majority of patients.

Dr Lu suggested that we only transfer 1 embryo at a time. Since I have a healthy reproductive system, and was under the age of 30, it didn't make sense to try more than 1 at a time. He had actually mentioned that they were preforming multiple embryo transfers for women under the age of 35, as it only increased the risk of multiple miscarriages and pre-term birth/complications. The chances of getting pregnant were only 1% higher with multiple embryo transfers vs single transfers. Dr Lu went on to explain that if you transfer 2 embryos, and 1 is healthy and implants, and the other implants and isn't healthy or miscarries, it could cause the healthy one to miscarry too.

I can't list many strengths. The clinic itself was nice and tidy. The front desk staff seemed miserable to be at work and I always felt rushed. Their means of labs and ultrasounds is tiring. Check in at front desk, sit down, get called to the back for ultrasound, back to the waiting room to sit down, called to the back again for blood work, back to the waiting room to sit down, called to the back again for a nurse to tell you what to do with medications for the few days and when to come back, finally check out. It was tiring and draining.

When I went in for my consultation I was very nervous. We had enough funds for 1 IUI at the time. Dr. Lu was very nice and smiled a lot, but I felt like my questions weren't answered thoroughly and he was hard to understand. I was basically told that with endometriosis I had a 2-5% chance of conceiving naturally and that I should quickly make the decision of starting treatment. I felt rushed and confused by the time I left and I still had unanswered questions. From the time I walked in the door it was up and down and up and down from the font desk all the way to the back. Even when I made the decision to go ahead with IUI and they brought me in the room to show me how to administer my injections, I felt like I was just told everything quickly so that they could move on with their day.

The nursing staff was very straight forward and moved quickly. I always saw different nurses, and they didn't always seem very happy to be at work. The day I was supposed to be shown how to do my injections, I was in the room all of 2 minutes. I left nervous because I really still wasn't sure of exactly what I was supposed to do in order to use the injections correctly. I ended up googling it and asking a friend who had gone through treatments. When I would call to speak to a nurse I would wait all day for a call back and then it would seem like my questions were bothering them

Dr. Lu was very nice and smiled a lot during my consultation. He was hard to understand and I felt like my questions weren't being completely answered. He kept giving me statistics that were confusing me and I was told I should quickly make a decision about starting treatment as I only had 2-5% chance of conceiving naturally. I only saw him at consultation and the day of my IUI. During the IUI he came in and explained things quickly, performed the procedure, and left the room. My husband and I were both upset when we left.

He is very difficult to understand when he speaks and he is very in to statistics

I had a baseline ultrasound and lab work. I was prescribed Gonal F 100 mIU every day for 5 days to produce follicles, but not too many as I ovulate on my own. I went for ultrasound on day 3 and 6 of the treatment cycle to see how I was responding. On days 5 and 6 I was told to add Ganirelix to my injections to keep from ovulating on my own. On day 7 I did my trigger shot. On day 8 I had my IUI. The cycle resulted in a negative pregnancy test

I believe cost of the bundle was $1275 which included office visits, ultrasounds, and blood work. Medication was not included in that cost. The IUI was $495. If it would have had to be done on a weekend then it would have costed $525.