Fertility Institute of New Orleans

The sooner you start the sooner you start getting answers. The receptionist is amazing, the clinic would not be the same without her. The nurse Cindy always gives so much detail, wish I could have seen her more. Dr Dunaway is exceptional.

Every consult with dr dunaway in person was detailed and amazing, he is great. He replies to emails promptly. Anytime I met with the nurse early in the process about taking medication cycles or iui cycles, I felt like I was just a number, I always had to figure things out on my own, frequently frustrated with the lack of detail and had surprise cost at check out. The last month has been different, we decided to do invocell/invitro and I got a whole packet of information, cost and an organized folder. It was not just on the process and procedures but on infertility in general. I wish i would have had info with iui cycle. The nurse I saw was very detailed. She answered questions I didn’t even know to ask.

Dr Dunaway has compassion for his patients. I’ve never felt rushed in a consult with him. He thoroughly explains procedures. He has years of experience. You are able to communicate with him through personal email and he promptly answers ANY questions the best he can. I would recommend Dr Dunaway.

Do you research first to know what questions to ask. You are your biggest advocate.

He always started with the most conservative treatment suggestions however listened to you concerns and you and your partners expected time line.

Wish I would have got a price sheet of consult and standard procedure cost.

The clinic is quiet, clean, discrete and professional. Infertility can be a scary and even embarrassing issue to deal with but I never felt weird in there. For the most part, they are on time. They have a TV to watch which is nice, you watch HGTV while you wait. They have water, coffee, and comfortable seats. I feel very peaceful in there. Its not too large so you don't get lost.

I always felt important. Dr. Sartor answered all my questions patiently and she was always very gentle during the IUI procedures. Also, the staff are amazing. After getting some bad news about my follicle count one cycle, I started crying at the checkout station. The woman working the station was so sweet and caring and even got me some water. I never feel rushed at the office and someone will always call me back if I have a question.

The nursing staff are phenomenal. I've worked with three of Dr. Sartor's nurses. They are all patient, kind, compassionate and knowledgeable. They don't rush you and are there to listen even if you just want to talk things through. They always call me back if I have any questions.

On my first visit with Dr. Sartor, I met with her for over an hour. She explained everything very carefully with me and made sure I understood all the costs and risks. She is very direct but sincere. I never felt as though she had given me false hope or made it seem impossible. During IUIs, she is very gentle and talks her way through it so there are no surprises. My only suggestion is that I wish I could see her more, instead of a nurse, on visits when they are adjusting the procedures.

If she doesn't call you back, her nurse definitely will before the end of the day. Don't worry if they don't get back to you within the hour.

My first IUI cycle we did 10 days of oral hormones, and 3 injections of Follistem. I had three good follicles, but a negative pregnancy test. My second IUI cycle, we did 2 weeks of birth control, then 5 days of oral hormones, and 3 injections of Follistem. We also followed up with progesterone after the IUI. I had one good follicle, but a negative pregnancy test. We skipped the following month because I had a very large cyst on one of my ovaries. My last IUI cycle we did 8 days if Follistem, I had three good follicles and the best sperm count we've ever had, but still, a negative pregnancy test.

An IUI cycle averaged $2500-$3000 depending on the amount of injectable medication.

n/a

Office is clean and quiet. Mrs Audrey at the front desk is amazing. Greets you by name on your way in and your way out every single time. Weakness would be that they do monitoring appointments from 7:30-9:00 on first come first serve basis. So if you’re not there very early in the morning you could be waiting a while.

Dr Dunaway would take the time to answer questions. He was compassionate but also honest. Even if I was there for monitoring and needed to ask him something he would be available and happy to help.

Jackie was great. She often talks fast and I remember thinking, I’m glad I’m a medical professional because otherwise I would be totally lost. She’s honest about chances but does it in a nice way. Always returns your phone calls.

Dr dunaway is very personable. Laid back and easy to talk to. Will answer questions honestly, even if it is tough to hear. Delivered bad news in a compassionate way. Thinks out loud in front of you, so you know he’s doing his best to come up with a solution.

He is very laid back but very serious about getting you the results you want.

Started with injectable IUI with no success. Moved on to ivf, stimulation did not go as planned and we found out I am a poor responder and converted to IUI. Attempted ivf with different protocol and retrieved 2 mature eggs. 1 fertilized and the other did not. Fertilized egg grew perfectly to day 3 then arrested. We were left with no embryos to attempt transfer.

Monitoring is from 7:30-9:00 on a first come first serve basis. Some days you got lucky and got in and out quick. Other days you may be there for a few hours.

Approx $20,000

This is a business and it is treated like a business. Be prepared to have money discussed upfront and you won’t get much help or advice on how to finance things. Dr. Dunaway is extremely intelligent he’s to the point and he does not tend to dig too much on your specific issues facing this is a business and it is treated like a business. Be prepared to have money discussed upfront and you won’t get much help or advice on how to finance things. Dr. Dunaway is extremely intelligent he’s to the point and he does not tend to dig too much on your specific issues. He is good at what he does, but I think if you have immune issues or diminished ovarian reserve, you may need to see a specialist. He’s going to keep trying if you allow.

The reason I felt like a number was because each appointment, we went in and it was almost like our doctor did not remember who we were. For example, after a failed medicated cycle, He walked in and immediately started showing us a new type of procedure where they will put the egg and the sperm in a jar and put it inside of you. My husband and I got really excited, until I brought up the fact that I had DOR, and then he said oh yes sorry with the DOR this wouldn’t work. Then, after my laparoscope, he told my husband I have now we would have a regular chance like everyone else. My husband got really excited until I went to my appointment to find out why he had told him that and if this was true and he said well, you have DOR as I just looked up so no maybe not. I kind of felt like he had way too many patients and couldn’t remember our case.

I know that nurses have to have a hard exterior to work in this profession especially having to see the heart ache day by day. With that in mind, I found the nurses to be lacking compassion but very knowledgeable. My particular nurse always answered my calls always came back with answers never left me hanging, which I was grateful for. Sometimes another nurse would be there and I just found that I was not comfortable I felt like they really didn’t care. My sister is a nurse, so I know this is part of the job.

This doctor was recommended to me by everyone I know, and he was said to be the best. This doctor was full of knowledge and he did everything he could at the time. I did feel like we didn’t research the underlining cause enough to where we could correct it. Sometimes I felt he had lost his passion for this job and that I was doing just standard protocol for people couldn’t get pregnant. He is a great doctor he is very intelligent and he’s helped so many people but for my specific case, I think I may have needed to see someone who specializes in ovarian reserve.

If you were trying to get pregnant he can absolutely help, but if you are searching for answers to explain you’re in fertility, if it is not basic and you need a lot of testing in research and compassion, then you may need to find another doctor

I did four rounds with my OB/GYN of Clomid because I was not getting a positive ovulation test and my progesterone was always low. All of those cycles failed and I was referred to an endocrinologist. This RE ran my blood panel and discover that my FSH was at a 12 and my AMH was at .7. We also discovered my husband had mild morphology issues. After all of these test, we decided to do a medicated round of injections using Gonal-F and then doing an IUI. We did this in November 2017 and the cycle failed. Once the cycle failed, I demanded a HSG to see if my tubes were blocked. My doctor decided to do a laparoscope Tuesday to be able to go in And put eyes on everything. In January 2018 I was diagnosed with stage to endometriosis. My uterus my ovaries and everything looks good my tubes weren’t blocked and he remove the endometriosis. Currently, I am waiting to see if I can get pregnant on my own for month or two and if this fails, I will try one more medicated round and then go to CYN to do IVF.

Consult was $500, IUIS were 500 and my medicated cycle cost with meds around $4,000

Strengths: Nice office environment, friendly staff, prompt appointment times. Weaknesses: Huge paper files and lack of computer charting used. Bedside manner can be lacking sometimes with support staff. It would be nice if they had a portable for patients to actually view and/or save lab results as well. Mine were mostly only verbally told to me.

The staff is always pleasant and makes you feel as though time is being made for you to be seen. They do not rush you out, and Dr. Dunaway will always listen to your concerns.

My nurse is helpful and kind, but she is not warm. She can be a bit blunt and/or desmissive at times as well. Sometimes the nurses seem a bit disorganized.

Dr. Dunaway shoots from the hip and remains realistic while also being very kind and personable. Even when delivering bad news you know he is in your corner and willing to explore other options. He also listened to all of my questions even if he did not feel they were relavent to my situation or treatment. He was also available by cell phone and email. I feel he goes above and beyond.

Ditch the huge paper charts and start using electronic medical records. This would save the nurse’s time when going over things like medications. They would only need to click that things were the same instead of writing things out every time. Also, this would allow for lab results to be easily viewed and compared at all times.

Dr. Dunaway used a Lupron Microflare protocol on me because I did not respond incredibly well (had empty follicles and poor grade embryos) from my previous cycle with another doctor. I stimmed very well and my 3 embryos (from 15 eggs) looked great. However, they were all chromosomally abnormal, so we did not move on to transfer.

Although a good number of people moved in and out, I felt the monitoring appointments were handled well and went fairly quickly.

I do not remember specific costs. However, after our failed cycle, Dr. Dunaway did give us a price break for our donor egg FET. Every little bit helps being that we are totally self-pay.

My doctor is open with patients. He feels this is their decision (within reason). However, now with the new guidelines his clinic is most likely exclusively doing single transfers except for in the case of older women.

The only complaint I have ever had is that they don't set appointments for labs/ultrasounds. They just tell everyone to come within a certain time frame in the morning. Because of this there is often a wait. At my last RE office, you had an appointment for everything, and I don't think I ever waited longer than 10 minutes, and it was usually less than that! For procedures the wait wasn't bad, but it could be awhile for the monitoring appointments. That being said... they make up for this one thing in every other area!

They genuinely care about you, it is very noticeable. Since fall of 2016 when I became a patient there, I have never felt rushed or that the nurse/doctor was annoyed with me in any way. My doctor was waiting when I was wheeled out after my egg retrieval & gave me a high-five. Another time, I started crying when I realized I didn't owe as much money as I thought I did & the receptionist came around the desk & hugged me. And I can hear the sadness in my nurse's voice when she calls with bad news. They seem to get it & they rejoice with you when you get good news, and they are sad with you when you don't. I definitely feel like they want this for me, too.

I love Mrs. Jackie! She definitely makes me feel like she cares about me & about the outcome of my procedures. She's so nice, and I can hear the sadness or excitement in her voice when she calls with bad or good news. I love the entire nursing staff, though. I have worked with Holly, Simone & Cindy, and they've all been so sweet. I worked with Jackie & Simone the most. Angela is the one who draws your blood, and I always laughed & talked with her. Love the staff!

He is kind & compassionate. The first times I went he seemed rushed, but now he seems to take his time & he always asks if I have any questions before he ends the consult. He has a good sense of humor too, and only uses it when appropriate. I am overweight & I worried how he would treat me because of that, but he has been nothing but compassionate. Even when talking about my weight, he is able to do it in a way that doesn't make me feel like a horrible person! I am so happy he is my doctor. I trust him 100%.

Don't hesitate to ask questions. Even if it seems like he is finished with your consult, he will absolutely stop & answer any questions that you have.

It did run smoothly as far as you being called to the back, getting your labs done, getting your ultrasound done, and checking out - however, the wait before you were called to the back could be a bit long.

For my IVF cycle, I chose Single Cycle Plus which included an egg retrieval and two transfers (the second transfer is included if your first transfer doesn't work or results in a miscarriage). The cost was $12,950. This didn't include the consult which was around $210. It also didn't include some tests/labs that add up to be about $1200 (although you don't have to do these if they've been done already at a previous clinic within the last year). And it doesn't include meds which can range from $5-$7k (or more if you do not respond to the meds). Plus we chose to do ICSI which was another $1200.

For me, he always transferred 2 at a time, that was his stance & his protocol for a long time unless the individual situation caused him to only transfer one. However, now he can only transfer one due to Louisiana regulations, unless you are over a certain age (I think 38).

Strengths-they are knowledgeable and have many years of experience. They are a little conservative when it comes to treatments, which is for the patient's health, but it can be annoying. Weaknesses-they need to be upfront with costs before you start treatment. Nurses need to not smoke or spray with something before coming in the rooms.

During medicated cycles, you were treated like a number. Which I complained about. Suddenly it got better. Doing IVF, you were a human they were very interested in.

They are nice, and willing to talk to you. One of them smokes too much, and comes in the room smelling of smoke. Also, she is a little blunt. They are caring, and called to check on me when I miscarried. They always call back very quickly.

He has to rely on his notes when he saw you. He shudders, but he is ok to understand. Have your questions with you before you go. He will answer any questions you have, but you have to ask them. He likes to talk, and it cam cause him to get behind. He has a steady hand, and it gentle when doing a procedure. Although he can seem rushed if there is something on his mind.

Have questions written down before you go. He's happy to answer them, but you have to be prepared to ask them.

Clomid, 3 months, 1 pos pregnancy, miscarried, 1 month metronome, chemical pregnancy, 1st round of IVF, 2 eggs retrieved, both fertilized, fresh transfer and frozen. 1 neg, 1 chemical. 2nd IVF round, 6 eggs retrieved, 5 fertilized, 3 made if to freeze, 1 neg, 1 pos, ended in miscarriage, about to transfer embryo 3.

$800 per Clomid cycle $200 for post cloitle exam $12,000 for first IVF cycle $7,000 for 2nd IVF cycle

I had to do single transfer because of my uteral deformity.

We have been very impressed with the wait time. We are in and out in no time, which is a huge plus since we drive over an hour away and have to get back to work. The receptionist is very sweet and always makes us feel welcome. The ultrasound techs are very knowledgeable in their field and answer any questions we have. I can't think of any weaknesses!

Although the clinic is very busy, I feel all of my questions are answered and I don't usually feel rushed.

Holly is very informative in the field and answers all of our questions each visit. We feel comfortable with her and think she's really nice and caring.

So far, we have only done one IUI cycle with Dr. Dunaway. My IUI fell on a Saturday, which only one location was open so another doctor performed the IUI. I have not seen Dr. Dunaway since our consultation. I assume this is routine with IUI cycles. We have been very satisfied with the nurse we see each visit. We plan to move on to IVF if this second IUI is unsuccessful so I know we will see Dr. Dunaway again at that time. I feel he will address all of our concerns and explain the IVF process thoroughly should we decide to take that route.

Go see him! He is very knowledgeable and stays up to date on all the latest technology and advances in fertility treatments. Very kind and caring doctor.

Our first IUI cycle we used 100 mg of Clomid. I had used 50 mg in the past so he felt a higher dosage was needed. Two rounds of IUI were suggested due to our male factor infertility of low motility and morphology. The first IUI was unsuccessful and I developed cysts from the Clomid. This next cycle, he switched me to Femara 7.5 mg, which I start today! I was prescribed the hcg trigger shot for both cycles, and this time we are adding progesterone suppositories.

We were told the cycle fee would be $850 for IUI. Medications cost about $175, ultrasounds/monitoring cost about $350 (insurance covered some) and we had a credit on our account from previous services so we only had to pay $385 the day of the procedure. So the estimate they gave was pretty close, no surprises.

They do a really good job getting you in and out in a timely manner, which is especially important when you have a full time job. Everyone is friendly and will try to help the best they can. Often the nurse isn’t available to talk when you call but will always call you back that day.

He was very thorough and took a lot of time to explain the treatment. I didn’t always see him for my appointments as he was between clinics, but it wasn’t really necessary to see him every time. He always reviewed my ultrasounds and blood work and the nurse called after every appointment.

All of the nurses were kind and helpful during the treatment. The ultrasound techs were especially kind and gentle, as once my ovaries got so big ultrasounds were very uncomfortable.

Dr. Lu was VERY thorough and straight forward. He explained my risk of having multiples, as my body responded almost too well to my shots. He adjusted the dosage to lower my risk while still ensuring a successful pregnancy. It’s so important to have a responsible doctor that has the experience to adjust and lower the risk of multiples. We underwent IUI in March 2017 and have beautiful, healthy boy/girl twins that arrived at the end of October. I’d recommend him to anyone!

Ask questions if you don’t understand and he always answers thoroughly.

I had level 1-2 endometriosis that caused me a lot of pain and pregnancy is one of the few treatments for it. I was 23 and my husband was 24 and our blood levels were so good that it was confusing to him why I hadn’t gotten pregnant easily after trying for 6 months. We had a miscarriage in December after getting pregnant naturally and started treatment in March. He decided to use injections for the type of endometriosis I had, as he said with his experience injections worked better for this type. I used 75IU of follistim for about a week and then used 10,000 IU of pregnyl for a trigger. We did IUI the day after trigger. This resulted in a fraternal twin pregnancy.

We spent about $3,200 for one round of injectable IUI. My insurance didn’t cover a lot of the ultrasounds so almost everything was out of pocket.

The front desk staff is incredible. They are very personable and even coordinate a monthly support group meeting on their own dime. They offer refreshments and rally a medical professional to discuss their field of expertise. The Mandeville location is never crowded(never felt like a cattle service, like other clinics and ob/gyn offices feel like).

He was the first doctor to agree with me that something is very wrong just based on having tried for 4 years before going to him and my husband's varicocele having been corrected but still not conceiving. He validated my concerns and communicated with numbers, which is how I understand and process situations.

I only had issues with one nurse (not named). All other nurses were compassionate, informed, honest, helpful, empathetic, and genuine.

Dr Lu has been rated the best fertility doctor in the region, and I can see how. His strength is assessing a situation and making a treatment plan. He has done a great job of telling us what to expect for each round of treatment and the stats of likely success. I would definitely recommend him.

With infertility in general, Do your own research and always be your own advocate. He is flexible to change your plan if you want to be more aggressive. Come to the appointment with your questions prepared.

Because Clomid thinned by lining worse than its usual level, and letrozole didn't give me much response, Dr Lu put me on injections. He decided I didn't need an IUI since our post coital tests kept coming back postitive. The injections were able to achieve desirable lining thickness and ample follicles. There was still only a 20% success rate for us at best and we did 2 rounds without a bfp. I am completely impressed by his protocol on our IVF. I was so scared as he lowered my meds doses so much but at the end, he manipulated everything PERFECTLY. I was risking and nearly OHSS and he gave me letrozole and cabergoline to prevent full ohss and so I know we maximized the potential for eggs retrieved while keeping me safe. He did an excellent job of changing my doses every day. Transfer was perfect as well.

Clomid and letrozole rounds may have been around 300-400. Injection rounds had a flat rate (for all bloodwork and ultrasounds and appointments up to ovulation) of 1250 each. There were med costs from the pharmacy on top of that and if I had needed the iui, it would have been another 500. We spend just under 2000 each injection cycle (follistim, menopur). IVF single/simple round is $12000 for fresh or frozen transfer.

In August 2017, the SART board regulated in our region that you may only transfer one embryo (or be sanctioned), unless female is 38+yrs old or has had 2 previous failed transfers, no other exceptions. I was sad to only transfer one but it wasn't really up to Dr Lu. All the fertility clinics in Louisiana have to adhere to the new regulations. He was clear about the risks of transferring more than one, though.

Organized, friendly staff. Good location in central Baton Rouge. Expensive but they are the best in our area, so I do not regret going to them first.

The clinic and Nurses were easy to get in touch with. They recognized me by site, and they were always friendly. On occasion, I did feel like maybe they were a little jaded to the process. They would explain things so matter of factly, at times skipping over the mental or emotional Aspect of the process.

Jackie has been doing this forever. Very organized, straight forward, calm. Go in to appointments with questions ready to go so she isn't in and out. Very clear on directions, but can skim over side effects and emotional aspects of fertility treatment. Overall impression, they aren't there to baby you-they are there to get you pregnant.

Dr. Dunaway knows his stuff. He is worth going to just by his success rate alone. Friendly, easy to talk to, although he may simplify the process when explaining. I wasn't always sure what to expect next, if my side effects/symptoms were normal, if my results were as expected, etc.

Trust his opinion, but if you are detail-oriented, have all questions ready to go! Bring someone to appointments to make sure you both understand his explanations. He is very friendly and can easily bustle in and out of the room before you realize you did ask the questions you intended to!

I should have kept notes. Lots of Lupron. Gonal and menopur for retrieval--doses changed often based on ultrasound and labs. A few oral meds to avoid OHSS after retrieval. I wanted to try a fresh transfer but they did not allow it due to my lab levels. For transfer, estradiol IM and patches, then added in IM progesterone. After transfer, added baby aspirin for a while. Switched IM progesterone to vaginal suppository. Stopped all meds at 10 weeks. Weekly ultrasounds until I "graduated" to regular ob at 10 weeks.

Ultrasounds and labs were scheduled in the mornings. Quick and efficient. Ultrasound and lab techs are very friendly. I always picked up new information from the ultrasound techs during my ultrasounds. (Sometimes they mentioned things I feel like I should have known about from the nurse! I wish I remember a good example of this.)

1 egg retrieval with 2 transfers cost about 12,000. ICSI was another $2000, roughly. Med cost was not included in this. I paid half up front, then the other half later on, I believe close to my transfer date.

Standard for my age was 2 embryo transfers, which I was fine with.

The clinic is extremely well organized! You can expect the same routine each time you go and the staff is efficient and mindful of your time. They are also flexible with scheduling appointments and have a very thorough financing department.

From the first appointment with Dr. Lu, I felt that he was deeply invested in my individual fertility journey. He was candid about the different infertility realities couples face and outlined his reasoning behind every single test he first administered. He has continued to be patient, thorough, and transparent throughout the ups and downs of our treatment. He has listened to what our major concerns are and has helped us to make the most informed decisions possible that are the best for our family.

The nursing staff at The Fertility Institute is inconsistent. Some of Dr. Lu's nurses are absolutely wonderful. They respond to requests in a timely manner and when I was starting at-home injections, gave me their cell phone number just in case I forgot how to properly mix something during off-hours. This is my primary nurse with Dr. Lu. The other nurses who have supported me at random points don't feel as invested or knowledgeable of my course of treatment.

Dr. Lu's strengths include taking a thorough approach to understanding his patients' history and goals for seeking fertility treatment. He is a candid communicator and is able to answer our questions from both a statistical and a compassionate mindset. I have felt confident in every step of our treatment because Dr. Lu truly understands our specific concerns and keeps those at the forefront of every recommendation. I have also appreciated his straightforward approach to communicating next steps and results, while still leaving room for compassion and understanding. An example of this is when he called with the Diminished Ovarian Reserve results. I was 29 at the time and this was a result we sincerely did not consider possible. Dr. Lu re-explained the testing process, the diagnosis, and his recommended treatment comprehensively, but stopped to say "I hear that you're upset, and I want you to know that it's okay. Now is the time to be upset." This was incredibly affirming of my experience as a patient. He was gentle in pushing us forward in our treatment to not waste time while also being incredibly understanding.

Dr. Lu is a straightforward communicator and an incredibly good listener but you should be prepared to ask questions and be clear about your concerns and goals! He answers all of our questions in full and has continued to keep our goals in mind. I would imagine that if you don't have those things ready and would like more of a coaching approach, you may not feel fulfilled in the relationship.

My husband and I tried to conceive naturally for 10 months before I made an appointment with my gynecologist, Dr. Sacha Wax. Due to my history of endometriosis, she moved forward with treatment and prescribed the first round of Clomid (50 mg/day), suspecting that I wasn’t successfully ovulating. My reaction to Clomid was not ideal but not uncommon. I developed a large cyst and went on birth control to diminish its size. Due to my history, reaction, and low progesterone, Dr. Wax recommended that I see a fertility specialist, and I made an appointment with Dr. Lu. The first few appointments with Dr. Lu were likely what every couple experiences on this journey. Bloodwork, ultrasounds, more bloodwork. From the initial imaging, Dr. Lu suspected an ovulation timing issue. We tried the HCG shot to trigger ovulation when one of my follicles was just on the cusp of the right size and my lining looked great. More bloodwork and progesterone supplements followed, as well as another sizeable cyst that ruptured and resulted in a trip to the emergency room. In the follow up conversation with Dr. Lu, he said that my bloodwork revealed my AMH results were extremely and surprisingly low for my age (29). I had an AMH of 0.677, when he expected it to be closer to 8, which meant my ovarian reserve was very low. The next step Dr. Lu recommended was another round of Clomid (100 mg/day), not to try for a successful pregnancy but instead to determine my FSH level to identify the quality of the eggs left in my limited reserve. The Clomid caused my FSH levels to almost double (from 6.8 to 11) which confirmed that both the quantity and quality of my ovarian reserve are extremely low. From there, Dr. Lu recommended that we try one-two months of Follistim injections (October 2016) in the hopes that this course of treatment would be successful instead of IVF. We tried one month of Follistim (150 mg/day) and I developed only one viable follicle on my left ovary, with two much smaller on my right. The treatment was unsuccessful and, on November 1, 2016, Dr. Lu shared that we were now at the point where IVF was the only course of treatment he could recommend due to my poor response to Follistim.

In total (including medications, imaging, bloodwork, special testing, and office visit fees) we have spent over $6,000 on our fertility treatment thus far. Louisiana Insurance companies are not required to cover infertility treatment so none of our visits with Dr. Lu are covered.

We have not gotten to this point in our treatment yet.

It's not going to be perfect, but the clinic does everything they can to help you. Every person has different issues and I believe Dr. Dunaway and staff do everything they can to assist and care for you and your future pregnancy.

Dr. Dunaway actually takes the time to plan a path for you and your partner while explaining his reasoning and then asks your opinion. I felt like I had a say so in what they were doing. The staff has also went out of their way to help my situation when needed by squeezing me in at the last minute. Dr. Dunaway is caring and compassionate, but not clueless. He gives you the results straightforward, but also has a plan to follow.

Absolutely wonderful. Caring and always a pleasure to see even though infertility is extremely hard to deal with.

My statement from the human vs number will be the same answer. He is caring and compassionate, but straightforward with issues. He always has a plan ready if one plan didn't work out the way we hoped.

Don't waste your time seeing a OB/GYN. Let Dr. Dunaway help you get where you want to be quicker. He is amazing!

Fertility pills for our first cycle which resulted in a negative pregnancy test, but wanted to see my body's reaction to the pills. IUI with shots- my body didn't react enough to the pills. First time with shots I ovulated early which resulted in a negative pregnancy test and another medicine being added the next go around. 2 more cycles both with a negative pregnancy test. Surgery followed to see if their were blockages or other issues. IVF is our next step. Unfortunately, we have been diagnosed with unexplained infertility.

I have no cover under insurance for infertility and unexplained infertility. It has been expensive, but when Dunaway can he will help you.

The clinic participated with an organization called Sarah's Laughter. SL hosts a Baby Steps fun run every year where they give away a $10k grant to one couple, and The Fertility Institute gave away a FREE IVF cycle. At Baby Steps 2015, Dr. Dunaway saw how many people had participated, so he gave away an additional half off IVF, 2 free IUIs, and a few free consultations. I signed up for Baby Steps and created a "race team". My name was chosen for the half off IVF cycle. Without Dr. Dunaway's generosity, I don't think I would be pregnant right now. At this point, I really cannot think of any weaknesses. They are all so kind, everyone on staff seems very knowledgeable, their office, exam rooms, operating facilities, lab, etc. are all state of the art fantastic. The receptionist, Ms. Audrey, she is absolutely precious. She was always very upbeat and encouraging every time I saw her. I am very impressed and grateful for the care I received.

The staff at the Fertility Institute-BR are SO precious! I live 4 hours away from the clinic and they are so sweet and accommodating. They know my name, ask me how I'm doing, talk about real life, etc.

Jackie is the IVF coordinator. She is the one that I talk to the most. She is kind, caring, and gentle in her delivery of information. She does kind of talk fast, but when I ask her to repeat something she will even say, "I'm sorry I'm talking so fast..." then she will repeat or answer whatever question I have. The ultrasound girls are super sweet. They always talk to me, ask me how I'm doing, talk about the day, etc. I probably ask them the most questions while they are doing my ultrasound, "what's that? is that a good thing? why does that look like that? how do you know that the blob is a follicle and not a cyst?" they are always SO sweet and answer every single question...and they don't make me feel like I'm bothering them by asking. Another nurse that I've seen is Simone. She was there on my retrieval day & transfer day. She was really kind and caring. I don't remember the names of the other nurses who were there for my pre-op and post-op retrieval, but they were very sweet.

I really like Dr. Dunaway. His communication and personality are a very good fit for me. I prefer direct and to the point communication. I like that he kind of thinks out loud when we talk...that lets me know he's weighing different options about the protocol he's giving me and not just sticking to a cookie-cutter plan. He tells me the truth, asks me questions, asks if I am comfortable with what he's telling me to do or medicine to take. I feel like he communicates clearly and that is very important.

I just "graduated" from the clinic and am 10 weeks pregnant! Dr. Dunaway is an excellent doctor. He's the second RE that I've seen, and I trust him. Still ask questions if there's something you don't understand, but he explained things before I even needed to ask most of the time.

I was on Menopur, Follistim, Lupron, and the medicine used for trigger just completely left my brain. I'm thinking it was Bravelle? I cannot remember, sorry! It was a very straightforward protocol. They provided me with a calendar so that I could fill it in with the info from each visit - this was super helpful. My egg retrieval was in June 2016 and my transfer was supposed to be in September 2016. We started FET protocol, but my body went crazy with estrogen and my transfer had to be cancelled because my lining was too thick. My lining was a 17 for my first monitoring appointment. Ideally they want it to be around 9-12 by the time you transfer, so mine was WAY too thick. Dr. Dunaway personally came to chat with me and the IVF coordinator, Jackie. He specifically said that he hated to cancel my transfer, but that I have really good embryos and he doesn't want to waste my embryos on not-ideal lining. I was disappointed, but I trusted that he was doing what was best for me and my embryos. I was instructed to stop all meds and call when my cycle started. It didn't start for 4 weeks, so I just went back for them to check me, and they gave me Provera to make my period start. Dr. Dunaway adjusted my meds from estrogen injections & patches to just an oral dose of Estrace twice a day. My lining was looking good, but a little on the thicker side, so they moved my transfer date one day sooner. We transferred 2 embryos and I stayed on PIO injections for 6 weeks, then switched to Endometrium inserts for another 3 weeks (until I was 10 weeks pregnant). I was also still taking Estrace twice a day up until 10 weeks.

They prefer for you to be there between 7-9am. I live 4 hours away and would leave my house around 5am to get there at least by 9am. They were very understanding if I was late and were able to see me immediately. One time I completely slept through my alarms. I got on the road as fast as I could and called when they opened and told them what happened. They said it wasn't a big deal and as long as I was there by 11:30, it wouldn't be a problem. I was there at 10:50 and they called me right to the back. Even with the flooding in Baton Rouge, they didn't close and still saw patients as scheduled.

Since I won the half off IVF, I was charged half of the costs. My total was around $7,500 - that included freezing all embryos and 1 transfer, so I would guess the costs would be around $14-15k (plus medicine). The ultrasounds that I had after my positive pregnancy test were paid separately.

The entire staff is wonderful. They are kind and extremely responsive. Not to mention, always helpful.

With Dr. Sartor, I have always felt like a human - never simply a number. Since the very beginning, my husband and I have felt at ease with Dr. Sartor, and with each step in this process so far, we have felt more and more so. My diagnoses came suddenly and unexpectedly, so it was quite a bit for us to take in at one time. Dr. Sartor has always taken the time listen to our questions/concerns and thoroughly explain each step, procedure, potential outcomes, next steps, etc. She has tailored my protocol specifically for my needs and adjusted as needed depending on my particular response, as well as been a constant source of encouragement during an uncertain time.

Mary and Ashley, the IVF Coordinators, are amazing. They are always ready to answer my questions and promptly respond when I leave messages. They are both knowledgeable and well informed, but also extremely kind and compassionate. The entire staff has made this process such a positive experience so far and we look forward to working with everyone as we continue on this journey to start our family.

Our experience with Dr. Sartor has been everything we hoped it would be. Nothing can prepare you for infertility. However, once you realize that infertility treatments are necessary, you hope for a doctor that will strive for success and treat you with compassion and understanding along the way. Dr. Sartor has been that and more for us. She is always prepared with the most recent information and takes the time to walk us through it. She is positive and also realistic, so you know exactly what to expect. We are looking forward to beginning IVF treatments with Dr. Sartor and hoping for a successful outcome.

Never be afraid to ask questions or for further explanation. Dr. Sartor considers each and every question/concern you have and answers it thoroughly based on scientific evidence and statistics.

In April of this year, I became a patient of Dr. Sartor's after receiving a diagnosis of PCOS and advanced endometriosis. After careful examination, ultrasound and review of my case, Dr. Sartor came to the same conclusion and developed a protocol for me. On April 20th, Dr. Sartor performed a hysteroscopy, D & C, and laparoscopy to remove 4 large endometriomas. While I was under, she also performed a hysterosalpingogram. I had excellent results from the surgery, as Dr. Sartor was able to remove all signs of endometriosis, while still keeping both ovaries and tubes in place. Now completely healed, I have begun IVF treatment with Dr. Sartor and will start stimulation medications in just a few weeks.

Strengths: it's convenient, there are a few docs so you can always change within the group Weaknesses: it doesn't have a warm and welcoming feeling. This is an emotional process and at times ( a lot of times) I just felt like a number and another dollar.

I feel like every patient gets the same treatment and they don't always look at you like an individual. When Amy treatments failed I was never consoled it was ok let's start your meds again.

Busy and cold. Both times my IUI's failed the next sentence out of their mouth was ok so today is day what of your period and we need to start meds on day x. No I'm sorry or how are you doing. You may see one nurse in clinic and a different one may call you back. No continuity with the nursing staff unless you are starting IVF.

I felt she was thorough at first but when my first IUI failed she wanted to do the same protocol again. The only reason we changed it up is because I had questions and requested the appointment. Otherwise, we would have repeated the same thing over and I would have never seen her. Also, after a patient spends thousands how do you sit across from them with very little emotion? It just feels cold there at times. I also don't think doctors did deep enough to find the root cause of the issue. When paying cash I shouldn't have to come with lots of questions each time.

Come prepared and have lots of questions and don't be afraid to ask or you will get the same standard protocol as most pastients.

2 failed Femara cycles with timed intercourse and BFN both times. 1st IUI was with Tamoxifen, Follistim, Ganerelix, & 5,000 hcg trigger. IUI was 24 hours post trigger & BFN. 2nd IUI changed slightly because of questions I asked. Tamoxifen, Follistim, Menopur, Ganerelix, Lupron/2,500 hcg trigger. IUI 36 hours after with a BFN. She stated that the reason for pills with injection was there was no evidence to suggest that injections only in an IUI cycle was more successful & it cost more.

My appointments always went smoothly and I never had a long wait. I usually went from the waiting room, to the lab, to ultrasound, to see the nurses, and then Dr. Sartor.

I felt like a human and not a number for many reasons. First and foremost, all of my questions and concerns were thoroughly listened to and answered. Dr. Sartor always approached my case with understanding, encouragement, and compassion. I felt like Dr. Sartor presented the facts for our particular situation and always knew the “next step” only when we were ready for it. The protocol she used was individualized for me and was fine tuned based on how I was responding to the medications after each appointment.

The entire staff that I worked with including ultrasound techs, nurses, coordinators, and Dr. Sartor were all a pleasure to work with. Both of the IVF nurses, Ashley and Mary, were not only extremely knowledgeable but also kind. They always greeted me with a smile and small talk before “getting down to business.” Ashley and Mary were always quick to call me back if I called with a question or concern. They methodically explained how to draw up/mix the injectable medication and made sure my husband and I were both confortable with this. I felt like the entire staff that I worked with were with us during our journey through both the ups and downs.

Dr. Sartor went above and beyond to put my husband and I at ease during this very uncertain time. She always took the time to thoroughly explain our protocol including procedure, what to expect, medications, risks, etc. Not only did she answer all of our questions we were always presented with the most recent evidence based information. We felt like she spent as much time with us as we needed and never felt rushed. Being in Dr. Sartor’s care made this difficult time a positive experience. I truly do not feel like we would have had the same outcome with any other doctor. I believe that I would not be holding my 10 week old daughter if it was not for her. We look forward to being in her care when we decide to continue to grow our family.

As always, come prepared with any questions you may have and have an understanding as to what to expect for your first visit.

I had 3 egg retrievals, 5 embryo transfers, 2 endometrial receptivity arrays. -1st egg retrieval resulted in 8 embryos -1st frozen embryo transfer (transferred 2) resulting in singleton pregnancy -Miscarried at 10 weeks- testing showed that it was a result of trisomy 13 -Along with Dr. Sartor my husband and I decided to do genetic screening on the remaining 6 (2 came back as healthy embryos) -2nd frozen embryo transfer, transferred one resulting in negative pregnancy test -2nd egg retrieval resulting in 6 embryos- after PGS testing we were left with 2 -3rd frozen embryo transfer- transferred one- resulting in chemical pregnancy -Dr. Sartor recommended doing the endometrial receptivity array due to the chemical pregnancy and potential endometrial problems that could have arisen due to the difficult D&C I had with 1st pregnancy and miscarriage -1st Endometrial receptivity array (ERA) recommended another day of progesterone support before embryo transfer -We decided to do a 2nd ERA to confirm this -2nd ERA did indeed confirm extra day of progesterone support needed -4th Frozen embryo transfer resulted in a negative pregnancy test -3rd Egg retrieval resulting in 11 embryos- after PGS we were left with 7 -5th Frozen embryo transfer (transferred 2 embryos) resulted in positive singleton pregnancy -We now have a healthy 10 week old daughter and 5 embryos remaining.

This clinic has a monthly support group that is wonderful. One of the nurses facilitates it on her free time. The Mandeville location is very personal and small enough to where they recognize you and remember your name but big enough to where you can trust their lab technology and they are up to date on procedures.

He was good at communication. He was sensitive.

Some nurses were incredible, others were incredibly insensitive. One called me to inform me (during my 2ww of a treatment month) that "when your period starts, call us because we have a plan for your next month." I was dumbfounded and asked if they had reason to believe that their previous treatment shouldn't have worked and she said "no." On another occasion, I asked what an AMH was and what my level meant and the nurse told me I would have to go to college to understand it!

I was very disappointed with him. He told me it looked like I would get pregnant with triplets on my first cycle of Clomid. I spent the 2ww convinced I could get pregnant. When I informed the office that it failed, he wasn't surprised and said because my lining was so thin, it made sense.... He certainly failed to tell me that at the appointment when he reviewed my ultrasound. I didn't even know I had a problem with lining before clomid but my preliminary testing showed thin lining but he chose Clomid (which causes thinner lining) anyway. Then he told me everything looked perfect. I was devastated and angry.

When test results come in, you have to ask "is anything LESS than PERFECT"... and interrogate them to be sure to understand your situation : ( Even after I learned to ask that question, I wasn't fully informed of my less than perfect test results during a treatment cycle. He was too optimistic when I just needed my doctor to be honest and realistic with me. Family and friends are for optimism, not your doctor.

I came in with male factor infertility (corrected by surgery) and stage 1 endometriosis. He put me on Clomid (even though my lining without treatment was thin). My post coitals always came back good, so we never were recommended an IUI. He then put me on Letrozole which didn't give my body much of a reaction. I changed doctors after that. He was a bit too optimistic.

Initial consult was $215. Ultrasound around $120. Blood work was around $30 for each hormone level checked. Injection months were $1250 flat rate (before ovulation) for all blood work and ultrasounds. Post coitals were $87.

I love this clinic and have nothing negative to say! Expect friendly faces and personal dialogue from everyone involved from the moment you check in to the time you leave. The clinic is state of the art, professional and very inviting.

Dr. Dunaway and his staff were always personable and friendly! They made me and my husband feel like we were part of their family.

All of the nurses and coordinators were very quick to call me with lab results and answer all of my questions. They were very thorough and spent as much time with me as I needed.

Dr. Dunaway was always cheerful and friendly. He spent as much time as we needed during each appointment and I never once felt rushed to leave. He made me feel as though I was his only (and favorite) patient. Dr. Dunaway went above and beyond to answer questions and explain treatment protocol. His confidence helped ease any anxiety I had.

Trust him and don't be afraid to ask questions. He is extremely compassionate while quickly getting to the point. He's not going to waste your time or money.

Dr. Dunaway began with an HSG to ensure my tubes weren't blocked and proceeded with an IUI with injectables due to my history of failed response with Clomid and letrozole. We used Gonal-F and Cetrotide that matured five follicles but the IUI was not successful. We decided to go to IVF with ICSI and after a saline sonogram I began stim protocol using Follistim, Menopur and lupron. I had monitoring appointments almost every day due to medication adjustments before my egg retrieval.

Monitoring appointments for ultrasounds and labs are done in a two hour window first thing in the morning. They provided hours before work so schedules were not inconvenient.

Of the the 8 eggs fertilized, 2 were frozen on day five and 2 more were frozen on day six. We elected to transfer two embryos based on preference and statistics and it resulted in a single pregnancy.

This was the only clinic available to me at the time, before Audubon was in practice. I do like that FINO is in Metairie as opposed to Mid-City. However, I felt like the clinic was overcrowded, overbooked, and very difficult to communicate. Every phone call required a hold or transfer or message that would be returned hours later. I wished that there could have been an online messaging system.

While extremely happy with the results of our treatment, I always felt the goal with Dr Sartor was the quickest alternative to pregnancy. However, at times I would have preferred knowing why we couldn’t get pregnant on our own or what we could have been doing different naturally.

Mary was a much better communicator than Ashley when it came to questions about the treatment course and expectations for the ultrasounds and bloodwork and medications. Ashley was best at scheduling and assisting with the chart.

I appreciated Dr Sartors experience and knowledge of the practice, however I didn’t always feel as if she was sensitive to the hormonal emotions involved - specifically depression. Dr Sartor seemed to be very well versed in the numbers and statistics, however pinning her down to explain something in layman’s terms felt difficult to schedule and sometimes even harder to understand. Not her fault, but I felt my diagnosis didn’t come until after my final failed IUI before moving on to IVF, I’m unsure if that is just an unfortunate part of the process or if that was a product of her method of practice to seek pregnancy over diagnosis.

Listen. Have your questions ready, she may not go out of her way to discuss topics that she might not consider relevant.

My insurance required 6 rounds of IUI before moving to IVF. Dr Sartor would have progressed us to IVF sooner (after 3 IUI). The medications increased with each failed IUI, this was mostly do to follicle response. Each failed IUI cycle the number of follicles and readiness in size improved with the changes in dosage.

I was enrolled in a High Deductible Health Savings Plan, I paid out of pocket up to 3000 depending on the plan year and then all other expenses were covered 100%. I was allowed to pay as I went for IUI, however the clinic wanted payment in full up front for the IVF (my out of pocket max) and then we settled insurance later

We were able to transfer two embryos at our discretion before the laws had changed to only allow one. There wasn’t much discussion or emphasis on her preference as to whether we transferred 1 or 2. I seem to remember transferring two was just the thing to do at the time.

It’s a large clinic with a lot of patients so it can feel a little overwhelming at first to be shuttled from nurse to nurse, but they are all great at their job. If you aren’t seeing a doctor and are just being monitored, the appointments are quick and efficient. They are excellent at returning phone calls with results and/or questions that may arise.

She is obviously very busy, but we never felt rushed with her and she is very thorough. We felt our treatment plan was well tailored to the specific issues we faced. As our treatment progressed, we appreciated the relationship we shared with Dr. Sartor.

The staff is large but they are all very nice and professional.

Dr. Sartor is very thorough and is always willing to answer questions and explain something further when we didn’t understand. I always appreciated her honesty with us and felt like her advice always had our best interests in mind. Our treatment plan was customized to the challenges we faced and was ultimately successful.

Don’t hesitate to ask any questions you may have. In our experience, she’s great at educating her patients.

IVF - I believe we paid $18k and that included one transfer and the first year of embryo storage. This didn’t include medication. IUI - About $1000 plus $400 or so for the procedure. I can’t remember if this included the medication or not.

The parking for the clinic is horrible. You will have a difficult time trying to find somewhere to park. The staff is quick with check ins and taking labs. The privacy aspect is not completely private, you can guess what others are there for during the visit.

I felt he took the time to explain things and the process in which we took. I didn't feel like a number.

The nurses are knowledgeable about the process.

He was easy to talk to and gave me expected outcomes. He did "damage control" from the other doctor I saw at another clinic. I felt like he had my interest at heart and not simply taking my money. I had to meet with him weekly due to a cyst that developed after my first IUI. He took his time to explain to me and my wife how he could help us in the process. Unfortunately, the IUI didn't turn into a pregnancy so we will be doing a follow up appointment to see what our next step will be.

When you first meet him, put all your cards on the table with expectations and concerns with the process.

When I started the process with him in December 2017, it was discovered I had a cyst, in which birth control was prescribed to make it smaller. This process last until the end of February. I was put on Letozole 7.5mg for 5 days , wait for 5 days to do ultrasounds to check follicle size and I took Pregnyl on March 2 and I was inseminated on March 3

$1385 for IUI and labs $270 for co payments for the treatment of cyst $150 in medication

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This clinic has a couple locations. I went to the Mandeville location. It’s a small office so when they get busy there’s not a lot of room in the waiting area. Everyone seems happy to be there and happy to see you. They make you feel like they really want you to be successful.

Staff is very pleasant and personable. They seem to be excited for us when we were able to start treatment.

Dr Lu’s nurse Wendy and the ivf nurse, Lisa, are very easy to talk to. They encourage you to call them with any questions. They make sure you understand what you need to do and what’s next.

Dr. Lu is very knowledgeable. He is down to earth and talks to you like you are a friend not a patient. He stutters but is not hard to follow what he is saying. It’s more like his mouth can’t keep up with what his brain wants to say. He talks to both partners and explains in detail what treatment he recommends. He takes his time with talking to you and will answer any questions.

Take notes on what he says. He can cover so much information that it’s hard to remember it all sometimes.

We went to Dr. Lu interested in his donor embryo program. He was very happy for us to adopt embryos and work with us. After we ran bloodwork to be matched with donors, we did an shg and then began a fet cycle.

I had to pay for initial consult & testing & then fet cost.

Dr. Lu was very adamant that he would only transfer 1 embryo at a time. He explained that the risks of a multiple pregnancy was much higher than a singleton pregnancy.

Typically short wait times, which is great for working people. Hate that procedures and Saturday appointments have to be done in the New Orleans office. Once you find out you are pregnant (which should be a joyous time) they hit you with an office fee that is very expensive!! Especially considering it doesn’t include blood work and ultrasounds ordered. It’s literally just for the visit - didn’t even see the doctor on these visits!

Dr. Lu is very knowledgeable and sweet. However, I never felt like he remembered me or previous conversations he’d had with me. I think he, perhaps, juggled too many patients.

Dr. Lu is hugely knowledgeable and sweet. My only issue is that I feel he may have had too many patients to really retain an understanding of each patient. Sometimes I felt as if he didn’t remember me or my husband and I’s specific issues and concerns from visit to visit. Thank goodness for charts and record keeping! Overall he is an awesome doctor and we wouldn’t have our beautiful baby girl without him.

Educate yourself on procedures, medications, etc. Research. Dr. Lu is a total pro but sometimes he speaks quickly so it helps if you have a little understanding and can keep up.

We bought a package that allowed us 2 attempts. It was somewhere around 10 thousand. This does not include medications, which are also very costly.

Having two babies at once is hard! Both the pregnancy and afterwards with twins (or more!). It’s safer to hope for a healthy Singleton.

The whole process was a positive one for me despite the reason we had to be there. Some of the nurses could have taken more time to explain things but as a whole they were encouraging and helpful. If also felt like they were truly rooting for you!

On my initial visit I wished that the nurse would have done a better job of breaking down the tests that needed to be run. I felt overwhelming and confused. After that visit, the nurses were great. They called quickly with test results and helped me understand what they meant. They were also fabulous once we got pregnant throughout visits and ultrasounds!

Dr Dunaway was very aggressive with his plan for my treatments. He also did a great job of laying out all the options and talking through possible scenarios. Dr Dunaway was present for every appointment and ultrasound. He clearly set expectations for my next appointment and was honest on what to expect!

Be prepared for complete honesty. He is warm and kind but does not sugar coat anything.

We did not use any treatment to get pregnant. I had high natural killer cells so once we got pregnant we had to undergo testing to see how high my natural killer cells were and then complete three rounds of IVIG treatment to keep my body from fighting off the fetus until my placenta took over.

I paid for most of my initial testing out of pocket. After that, his office did a great job coding my visits so that they were covered.