Dr. Lu was very nice and smiled a lot during my consultation. ... He kept giving me statistics that were confusing me and I was told I should quickly make a decision about starting treatment as I only had 2-5% chance of conceiving naturally. ... During the IUI he came in and explained things quickly, performed the procedure, and left the room. My husband and I were both upset when we left.
The front desk staff [Fertility Institute of New Orleans] seemed miserable to be at work and I always felt rushed. ... I was told after an appointment that I would be called by closing with results of lab work and the dosage of medications I should take over the next few days. I waited all day and was never called. I ended up having to call the after hours line who had to get me on the phone with someone because I had no idea how much medication to inject that night.
How was your experience with Peter Lu at Fertility Institute of New Orleans?
Dr. Lu was very nice and smiled a lot during my consultation. He was hard to understand and I felt like my questions weren't being completely answered. He kept giving me statistics that were confusing me and I was told I should quickly make a decision about starting treatment as I only had 2-5% chance of conceiving naturally. I only saw him at consultation and the day of my IUI. During the IUI he came in and explained things quickly, performed the procedure, and left the room. My husband and I were both upset when we left.
What's one piece of advice would you give a prospective patient of Peter Lu at Fertility Institute of New Orleans?
He is very difficult to understand when he speaks and he is very in to statistics
During treatment, were you treated like a number or a human with Peter Lu at Fertility Institute of New Orleans?
When I went in for my consultation I was very nervous. We had enough funds for 1 IUI at the time. Dr. Lu was very nice and smiled a lot, but I felt like my questions weren't answered thoroughly and he was hard to understand. I was basically told that with endometriosis I had a 2-5% chance of conceiving naturally and that I should quickly make the decision of starting treatment. I felt rushed and confused by the time I left and I still had unanswered questions. From the time I walked in the door it was up and down and up and down from the font desk all the way to the back. Even when I made the decision to go ahead with IUI and they brought me in the room to show me how to administer my injections, I felt like I was just told everything quickly so that they could move on with their day.
Describe the protocols Peter Lu used in your cycles at Fertility Institute of New Orleans and their degree of success.
I had a baseline ultrasound and lab work. I was prescribed Gonal F 100 mIU every day for 5 days to produce follicles, but not too many as I ovulate on my own. I went for ultrasound on day 3 and 6 of the treatment cycle to see how I was responding. On days 5 and 6 I was told to add Ganirelix to my injections to keep from ovulating on my own. On day 7 I did my trigger shot. On day 8 I had my IUI. The cycle resulted in a negative pregnancy test
Describe your experience with the nursing staff at Fertility Institute of New Orleans.
The nursing staff was very straight forward and moved quickly. I always saw different nurses, and they didn't always seem very happy to be at work. The day I was supposed to be shown how to do my injections, I was in the room all of 2 minutes. I left nervous because I really still wasn't sure of exactly what I was supposed to do in order to use the injections correctly. I ended up googling it and asking a friend who had gone through treatments. When I would call to speak to a nurse I would wait all day for a call back and then it would seem like my questions were bothering them
Describe your experience with Fertility Institute of New Orleans.
I can't list many strengths. The clinic itself was nice and tidy. The front desk staff seemed miserable to be at work and I always felt rushed. Their means of labs and ultrasounds is tiring. Check in at front desk, sit down, get called to the back for ultrasound, back to the waiting room to sit down, called to the back again for blood work, back to the waiting room to sit down, called to the back again for a nurse to tell you what to do with medications for the few days and when to come back, finally check out. It was tiring and draining.
Describe the costs associated with your care under Peter Lu at Fertility Institute of New Orleans.
I believe cost of the bundle was $1275 which included office visits, ultrasounds, and blood work. Medication was not included in that cost. The IUI was $495. If it would have had to be done on a weekend then it would have costed $525.
What specific things went wrong at Fertility Institute of New Orleans?
- Failed to call with results
Describe the specific things that went wrong at Fertility Institute of New Orleans.
I was told after an appointment that I would be called by closing with results of lab work and the dosage of medications I should take over the next few days. I waited all day and was never called. I ended up having to call the after hours line who had to get me on the phone with someone because I had no idea how much medication to inject that night.
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Clinic
Fertility Institute of New Orleans
Metairie