Fertility Institute of Texas

Rated 10
Strongly recommend: 100%10
100% strongly recommend
5 reviews
Operations
10
10
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.1
9.1
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9.1
9.1
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.7
9.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
9.4
9.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling is not offered
Genetic counseling is not offered
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 2 offices

New Braunfels
1583 Common St
New Braunfels, TX 78130
830-608-8004
San Antonio
540 Oak Centre Dr
San Antonio, TX 78258
210-375-3929

5 patient reviews

2016, Successful
10
10
Age 38
2 IVF
Diminished Ovarian Reserve
Tubal Blockage
Latinx
Income $100K - $199K
Operations
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
The office is small, you know all of the staff and you only see Dr. Hudson. She even does every monitoring appointment. They always showed compassion and kindness...We got three eggs, all three were mature and all three fertilized with ICSI. The three made it to Day 3 and then two made it to Day 5. The two blastocysts were biopsied for PGS and sent to freeze. We ended up with one normal embryo. From the onset she told us these were our chances and it was spot on...Dr. Hudson has a warm and gentle approach while also being completely honest with her explanation of the benefits and risks of any part of the process. She did not over promise on what my prognosis was or the chance of success.
I had the same nurse from start to finish [at Fertility Institute of Texas], she always called when she said she would and promptly answered my questions in the portal...We paid a package fee for the doctor's services which included monitoring scans, bloodwork, retrieval and transfer procedures. It was $5350. We paid a separate fee to the IVF lab for their embryology fees such as handling the eggs, sperm, ICSI, embryo monitoring, biopsy and cryopreservation. This was $8150. We paid a separate fee of $1250 to the surgical facility for retrieval then another $1000 for transfer. PGS fees were separate, paid directly to the lab performing test. The cost for medications were separate and was roughly $7000.
How was your experience with Susan Hudson at Fertility Institute of Texas?
Dr. Hudson has a warm and gentle approach while also being completely honest with her explanation of the benefits and risks of any part of the process. She did not over promise on what my prognosis was or the chance of success.
What's one piece of advice would you give a prospective patient of Susan Hudson at Fertility Institute of Texas?
Don't feel afraid to ask any question you have. She is always forthcoming with answers and provides explanations.
During treatment, were you treated like a number or a human with Susan Hudson at Fertility Institute of Texas?
The office is small, you know all of the staff and you only see Dr. Hudson. She even does every monitoring appointment. They always showed compassion and kindness.
Describe the protocols Susan Hudson used in your cycles at Fertility Institute of Texas and their degree of success.
When we began our first cycle, she planned an antagonist protocol where I would use estrogen patches and Cetrotide starting on Day 21 for 7 days and then go in for my baseline scan before changing to Menopur and Gonal-F. This was specifically planned to deal with Diminished Ovarian Reserve, my primary diagnosis. That first cycle, I did the patches and when I went in for my scan, we found I had two leading follicles and she decided to check me again the next day to see if they had grown or shrunk. The next day they were still there, and so she advised us to cancel the cycle. She explained that with the two leading follicles, any other follicles would not be able to catch up and my chances for the best outcome were lower, with not having the most follicles as possible. We canceled the cycle, of course we were crushed but because she explained why it wouldn't be good to continue, we felt it was the right thing to do. She also changed my treatment plan for the next cycle, where we would not start with the estrogen patches and Cetrotide. The next cycle I went in on CD1 for my baseline and everything looked okay and we started injections the next night. I did Menopur and Gonal-F for 7 days, then Cetrotide was added to prevent the follicles from ovulating. I stimulated for 12 days and used Lupron for the trigger. The entire time I stimulated I had three follicles. Two were larger than one however she said an egg could be in there and she would try all of them. We got three eggs, all three were mature and all three fertilized with ICSI. The three made it to Day 3 and then two made it to Day 5. The two blastocysts were biopsied for PGS and sent to freeze. We ended up with one normal embryo. From the onset she told us these were our chances and it was spot on.
Describe your experience with your nurse at Fertility Institute of Texas. (Assigned nurse: Julie)
I had the same nurse from start to finish, she always called when she said she would and promptly answered my questions in the portal. I interacted with a few other staff members and all were warm and accommodating always.
Describe your experience with Fertility Institute of Texas.
Dr. Hudson works with an IVF lab which is separate from her office. The IVF lab is located in a surgical facility. Dr. Hudson performed the retrieval and transfer but the nurses and embryologists were employees of the facility and the IVF lab. Every interaction I had with the nurses and embryologists were always wonderful. They were professional, warm and compassionate. Having the procedures performed outside of the doctor's own office was different compared to my first doctor where everything was done in-house however it was not a negative experience.
Describe the costs associated with your care under Susan Hudson at Fertility Institute of Texas.
We paid a package fee for the doctor's services which included monitoring scans, bloodwork, retrieval and transfer procedures. It was $5350. We paid a separate fee to the IVF lab for their embryology fees such as handling the eggs, sperm, ICSI, embryo monitoring, biopsy and cryopreservation. This was $8150. We paid a separate fee of $1250 to the surgical facility for retrieval then another $1000 for transfer. PGS fees were separate, paid directly to the lab performing test. The cost for medications were separate and was roughly $7000.
10
Doctor
Susan Hudson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Fertility Institute of Texas
San Antonio
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
10
10
Age 29 - 30
3 IUI
Anovulation
PCOS
European
Income $50K - $99K
Teacher
2nd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
I cannot day enough good things about Dr. Hudson and her staff.... Dr. Hudson is extremely professional. She works very hard to ensure that her patients and their families feel comfortable and understand what's going on. I was so impressed with how she handled herself.... We used a mixed IUI cycle: I took femara and injected medications.... Her staff is just as incredible, professional and well trained: I never once had an unpleasant experience!
This clinic [Fertility Institute of Texas] is extremely organized. I never had a problem getting my questions answered. I did have to wait a few weeks for an appointment when I wasn't cycling, but during my cycling I never had a problem.... I felt comfortable with them and was able to talk openly about my concerns, ideas and needs.... All medical treatments are on par price wise with other clinics. Timed intercourse cycles were about $500 and IUIs ran about $1,200.
How was your experience with Susan Hudson at Fertility Institute of Texas?
Dr. Hudson is extremely professional. She works very hard to ensure that her patients and their families feel comfortable and understand what's going on. I was so impressed with how she handled herself. I came from a doctor that didn't do these things and it was really wonderful to move to a clinic where all the staff is caring and compassionate.
What's one piece of advice would you give a prospective patient of Susan Hudson at Fertility Institute of Texas?
Don't wait: if you need to see a doctor for help don't hesitate to see Dr. Hudson!
During treatment, were you treated like a number or a human with Susan Hudson at Fertility Institute of Texas?
I cannot day enough good things about Dr. Hudson and her staff. From the moment I transferred to her clinic I was treated with compassion and respect. Each member of her staff made themselves readily available (as much as necessary) to answer my questions, hear my concerns and worked with my husband and I through each step of the way. I felt comfortable with them and was able to talk openly about my concerns, ideas and needs. Her staff is just as incredible, professional and well trained: I never once had an unpleasant experience! They were all so kind and caring. Of the doctors I have worked with so far, she and her staff are definitely the best!
Describe the protocols Susan Hudson used in your cycles at Fertility Institute of Texas and their degree of success.
We used a mixed IUI cycle: I took femara and injected medications.
Describe your experience with your nurse at Fertility Institute of Texas. (Assigned nurse: Julie)
The nurses were fantastic. I trusted them completely!
Describe your experience with Fertility Institute of Texas.
This clinic is extremely organized. I never had a problem getting my questions answered. I did have to wait a few weeks for an appointment when I wasn't cycling, but during my cycling I never had a problem.
Describe the costs associated with your care under Susan Hudson at Fertility Institute of Texas.
All medical treatments are on par price wise with other clinics. Timed intercourse cycles were about $500 and IUIs ran about $1,200. They provided me with good pharmacy ordering information as well.
Describe Susan Hudson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of Texas.
This was not part of my treatment.
10
Doctor
Susan Hudson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Fertility Institute of Texas
San Antonio
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2011 - 2015, Successful
10
10
Age 28 - 32
1 IUI
1 IVF
Anovulation
PCOS
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr hudson is a wonderful and compassionate doctor. She has a warm and empathetic bedside manner. ...Dr. Hudson was wonderful. I'm a highly anxious patient who needed a lot of information and reassurance. Dr hudson gave me her person email address and was quick to respond anytime I needed anything...I did a stim cycle using follistem, menopur and ganirelix with a lupron trigger for egg retrieval since I am a high responder. We did a freeze all with PGS. I used estradiol valerate since my lining was resistant and PIO since I had an allergic reaction to crinone.
We absolutely loved Dr. Hudson, her nurse Fredricka and the front desk staff [at Fert. Inst. of TX - SA]. Overall, Dr. Hudson's clinic is very well-organized and compassionate to our situation. Everyone was happy with us and sad with us through the whole process...We had some issues with Julie (a nurse) failing to order a prescription and then ordering it in the wrong strength....Dr. Hudson's nurse Fredricka is wonderful - very experienced in IVF coordination, compassionate and empathetic.
How was your experience with Susan Hudson at Fertility Institute of Texas?
Dr hudson is a wonderful and compassionate doctor. She has a warm and empathetic bedside manner. I will be forever grateful that she allowed my husband and I to conceive our family. We will definitely return to her clinic if we choose to pursue more children in the future
What's one piece of advice would you give a prospective patient of Susan Hudson at Fertility Institute of Texas?
Dr hudson is very trustworthy. Let go of a little control and trust her.
During treatment, were you treated like a number or a human with Susan Hudson at Fertility Institute of Texas?
Dr. Hudson was wonderful. I'm a highly anxious patient who needed a lot of information and reassurance. Dr hudson gave me her person email address and was quick to respond anytime I needed anything.
Describe the protocols Susan Hudson used in your cycles at Fertility Institute of Texas and their degree of success.
I did a stim cycle using follistem, menopur and ganirelix with a lupron trigger for egg retrieval since I am a high responder. We did a freeze all with PGS. I used estradiol valerate since my lining was resistant and PIO since I had an allergic reaction to crinone.
Describe your experience with your nurse at Fertility Institute of Texas. (Assigned nurse: Julie)
Dr. Hudson's nurse Fredricka is wonderful - very experienced in IVF coordination, compassionate and empathetic. We were assigned Julie for most of our cycle. Although kind, Julie was less knowledgable and made some mistakes when ordering our medications. We felt like we needed to double check everything she did.
Describe your experience with Fertility Institute of Texas.
We absolutely loved Dr. Hudson, her nurse Fredricka and the front desk staff. Overall, Dr. Hudson's clinic is very well-organized and compassionate to our situation. Everyone was happy with us and sad with us through the whole process.
Describe the costs associated with your care under Susan Hudson at Fertility Institute of Texas.
don't remember
Describe Susan Hudson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of Texas.
Our doctor felt very strongly about an eSET following PGS. With research showing such high pregnancy rates in our age group with chromosomally normal embryos, Dr. Hudson wanted to minimize our risk of twins. Her goal was a healthy pregnancy and she didn't want to add any additional risks to me or the baby with a multiple gestation.
What specific things went wrong at Fertility Institute of Texas?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Fertility Institute of Texas.
We had some issues with Julie (a nurse) failing to order a prescription and then ordering it in the wrong strength.
10
Doctor
Susan Hudson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Fertility Institute of Texas
San Antonio
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015 - 2016, Successful
10
10
Age 28 - 29
1 IVF
Unexplained
Latinx
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Hudson was always very compassionate and open when explaining things. During my FET there was a minor complication and I started having anxiety, she stopped what she was doing to reassure me that everything was ok...Was extremely caring and thoughtful. Answered every question and never felt rushed!
Dr. Hudson was always very compassionate and open when explaining things. During my FET there was a minor complication and I started having anxiety, she stopped what she was doing to reassure me that everything was ok...Was extremely caring and thoughtful. Answered every question and never felt rushed!
How was your experience with Susan Hudson at Fertility Institute of Texas?
Dr. Hudson was always very compassionate and open when explaining things. During my FET there was a minor complication and I started having anxiety, she stopped what she was doing to reassure me that everything was ok.
During treatment, were you treated like a number or a human with Susan Hudson at Fertility Institute of Texas?
Was extremely caring and thoughtful. Answered every question and never felt rushed!
Describe the protocols Susan Hudson used in your cycles at Fertility Institute of Texas and their degree of success.
IVF with ICSI and PGS screening with frozen embryo transfer of one embryo that split into 2!!
Describe your experience with the nursing staff at Fertility Institute of Texas.
Awesome and extremely friendly!!
Describe your experience with Fertility Institute of Texas.
Everyone was so friendly! It felt like family!
Describe the costs associated with your care under Susan Hudson at Fertility Institute of Texas.
Insurance covered most of it we paid out of pocket for PGS.
10
Doctor
Susan Hudson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Fertility Institute of Texas
San Antonio
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
10
10
Age 34
4 IUI
Unexplained
Other
Prefer not to answer
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Hudson is very comforting. She explained everything very well before and after any treatment or procedure. She was compassionate when things didn't go as planned. She listened to our needs in regards to how we wanted to receive treatment, and she answered any questions and addressed any fears or concerns we had throughout the entire process.
Overall, the clinic [Fertility Inst of Texas] was welcoming. They were very kind and compassionate during any and all visits. They were respectful of our time and schedule and were as flexible as they could be. I was in and out for any appointment or consultation and was never left waiting for long periods of time in the waiting room when I had an appointment. They communicated very well.
How was your experience with Susan Hudson at Fertility Institute of Texas?
Dr. Hudson is very comforting. She explained everything very well before and after any treatment or procedure. She was compassionate when things didn't go as planned. She listened to our needs in regards to how we wanted to receive treatment, and she answered any questions and addressed any fears or concerns we had throughout the entire process.
What's one piece of advice would you give a prospective patient of Susan Hudson at Fertility Institute of Texas?
Be patient and stay positive. She will work with you and give you a personalized option for your journey.
During treatment, were you treated like a number or a human with Susan Hudson at Fertility Institute of Texas?
Dr. Hudson and her staff have always treated us with respect and compassion, whether it's booking an appointment, preparing for a treatment, or answering questions during a consultation.
Describe your experience with Fertility Institute of Texas.
Overall, the clinic was welcoming. They were very kind and compassionate during any and all visits. They were respectful of our time and schedule and were as flexible as they could be. I was in and out for any appointment or consultation and was never left waiting for long periods of time in the waiting room when I had an appointment. They communicated very well.
10
Doctor
Susan Hudson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Fertility Institute of Texas
San Antonio
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources