Fertility & IVF Center of Miami
Available Resources
Genetic counseling
Acupuncture
is not offered
is not offered
Mental health counseling
Nutrition counseling
Administration of shots
Coordinating at-home nursing
Selling medication
Providing backup medication
Miami
8950 N. Kendall Dr
Miami, FL 33176
(305) 596-4013
Miami Beach
4308 Alton Rd
Miami Beach, FL 33140
(305) 596-4013
Miramar
12600 Pembroke Rd
Miramar, FL 33027
(305) 596-4013
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34 assessments
10
10
Age
31 - 32
Treated
2018 - 2019
Success with this Doc
?
Treatment
—
Diagnosis
Male Factor, Unexplained
10
10
Dr. Jacobs has a kind, calm demeanor. He is not exactly warm and fuzzy, or super personable, but gives you a sense of trustworthiness. I'm fine with that. When I have raised concerns, he has listened to me. He doesn't push for specific treatments, but lays out the options for you and then tells you his preferred course of action.... Dr. Jacobs seems to be pretty conservative. He will test for as many things as possible and it may seem like overkill but every time I have done a test that I felt may not necessarily be needed,
I love that they [Fertility & IVF Ctr of Miami] have two locations - one in Miami Beach at Mount Sinai and the other at Baptist Kendall....Dr Jacobs goes to both clinics, so that flexibility is great. I am not sure, but I get the sense that this clinic is one of the higher priced clinics in Miami because I have seen lower prices at places... I had a lot of back and forth with insurance paperwork regarding pre-authorizations for treatment and medication.
Age
31 - 32
Treated
2018 - 2019
Success with this Doc
?
Race
European, Latino
Income
$50K - $99K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
—
Diagnosis
Male Factor, Unexplained
10
10
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
Dr. Jacobs has a kind, calm demeanor. He is not exactly warm and fuzzy, or super personable, but gives you a sense of trustworthiness. I'm fine with that. When I have raised concerns, he has listened to me. He doesn't push for specific treatments, but lays out the options for you and then tells you his preferred course of action. Ultimately, I have felt like I have had a good amount of freedom and amount of information to make my decisions about my body and health.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
Dr. Jacobs seems to be pretty conservative. He will test for as many things as possible and it may seem like overkill but every time I have done a test that I felt may not necessarily be needed, it yielded some information that became important in my treatment. If you do feel concerned about something, let him know and he will absolutely advise you if there is leeway.
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
From my first consultation with Dr. Jacobs, the staff was nice and attentive. They got me in to my first appointment within a week or two. At my first consultation Dr Jacobs reviewed with me in detail the diagnosis protocol we would take so that I knew what kind of tests we would be running and the possible course of action based on my situation. He's the kind of doctor that writes everything down for himself on a notepad to get a feel for his patient. Then he transcribes everything to the computer. Its a little old school, and I like it because as he's writing down I can tell hes paying attention. Anyway, he also explained in detail what he was doing during my first intravaginal ultrasounds, counting the follicles, measuring stuff, etc. I felt informed, and that's important to me. When I mentioned I had a short window of time before I had to travel for work, he made sure to get his staff to process pre-authorizations, etc in time for my upcoming cycle so that I didnt have to delay my first IVF cycle by 2 months. I also asked for no birth control pills if possible and he said thats Ok, we just had to abstain or use condoms. Overall, I feel like he listens to my concerns and then gives his professional opinion and I respect that.
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
I am doing IVG with PGD (PGT-M) due to a genetic disease that we do not want to pass down to our children. I am under 35 with very good AMH levels and I dont have ovulatory problems, so Dr. Jacobs prescribed a conservative protocol for stimulation meds. I am so far taking 75 iu Menopur in the AM and 150 Gonal F in the evening. These are low doses because Dr. Jacobs feels that based on my levels, I will respond well to these doses. We will see how it goes in the next 5 days and adjust if needed based on my next scan.
Describe your experience with the nursing staff.
There is one nurse who bruises me every time she takes blood. She needs coaching on this. Other than that, everyone is competent and communicative. I don't like leaving a voicemail on the nurse line, but the upside is that they do always call back within the day.
Describe your experience with Fertility & IVF Center of Miami.
I love that they have two locations - one in Miami Beach at Mount Sinai and the other at Baptist Kendall. I go to the one closer to me but the Kendall clinic is larger, so if they do not have availability at Mt Sinai, I can usually get in to the Kendall clinic. Dr Jacobs goes to both clinics, so that flexibility is great. I am not sure, but I get the sense that this clinic is one of the higher priced clinics in Miami because I have seen lower prices at places like University of Miami Health System. However, I feel comfortable with Dr. Jacobs, so have chosen to stay at this clinic.
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
I have not received full bills yet but I expect IVF (1 Egg retrieval and 1 FET) + PGD + IVF Medication to come to about $30,000.
Describe Michael Jacobs's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
Dr. Jacobs has a strong preference for single embryo transfer in my particular case. I am not sure if that's his preference always. I asked about putting in two and he said we could talk about it once we have embryos to consider but he is very much partial towards a single embryo.
What specific things went wrong at Fertility & IVF Center of Miami?
- Lost paperwork
- Provided conflicting information
Describe the specific things that went wrong at Fertility & IVF Center of Miami.
I had a lot of back and forth with insurance paperwork regarding pre-authorizations for treatment and medication. This was partially the insurance's fault. The clinic did what they had to do, but I had to do a lot of the leg work and constantly call the clinic to tell them what the insurance had said, etc. It was a lot of back and forth but the clinic staff did resolve it.
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0
0
Age
30 - 31
Treated
2019 - 2020
Success with this Doc
No
Treatment
—
Diagnosis
Endometriosis, Tubal Blockage, Uterine Fibroids
0
0
Weakness: he [Dr. Michael Jacobs] was not prepared before my appointments. I was not aware he didn’t do his own surgeries. So I was recommended out for surgery. At my follow up appointment after not seeing me for months due to COVID, he could not recall what occurred before we last met. He has horrible bed side manners and was extremely insensitive. He told me that based on the placement of my uterus and ovaries I was anatomically messed up. I felt so defeated, disappointed and literally left in tears.
At my last appointment [at Fertility & IVF Center of Miami], the doctor gave the front staff to specifically call in and order birth control and that was never done. My follow up appointment that was to be scheduled was never set...It’s so challenging to get a hold of the scheduling assistant. I made more attempts to reach out to schedule my appointment than phone calls that were returned. The office never followed up with proper medications. It was just a mess. Strength: the doctor performed his own ultrasounds without a tech. New patients need to be aware if they are visiting him at a satellite office, you will not get the best care, his calendaring is limited and he’s always late. No matter how early you show up you will be left in the front office waiting for at least an additional 15 minutes.
Age
30 - 31
Treated
2019 - 2020
Success with this Doc
No
Race
Black or African-American
Income
—
Occupation
Lawyer
Order & Number of Docs Seen
1st of 2 Docs
Treatment
—
Diagnosis
Endometriosis, Tubal Blockage, Uterine Fibroids
0
0
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
Weakness: he was not prepared before my appointments. I was not aware he didn’t do his own surgeries. So I was recommended out for surgery. At my follow up appointment after not seeing me for months due to COVID, he could not recall what occurred before we last met. He has horrible bed side manners and was extremely insensitive. He told me that based on the placement of my uterus and ovaries I was anatomically messed up. I felt so defeated, disappointed and literally left in tears.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
Find a doctor who actually does his own surgery and find someone who is sensitive about going on this emotional journey.
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
He was never prepared with reading my chart beforehand. And my first time having UTI I explained In my visits my symptoms and he brushed it off as it could be a side effect of fibroids. Immediately after I left the appointment I went to the ER to find out I had a bad UTI which could have been diagnosed during my visit with the doctor.
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
We did not get this far. I left the clinic before then.
Describe your experience with the nursing staff.
Nursing staff was hard to get in contact with. They never followed up as stated leaving my appointment.
Describe your experience with Fertility & IVF Center of Miami.
Biggest Weakness: scheduling! It’s so challenging to get a hold of the scheduling assistant. I made more attempts to reach out to schedule my appointment than phone calls that were returned. The office never followed up with proper medications. It was just a mess.
Strength: the doctor performed his own ultrasounds without a tech.
New patients need to be aware if they are visiting him at a satellite office, you will not get the best care, his calendaring is limited and he’s always late. No matter how early you show up you will be left in the front office waiting for at least an additional 15 minutes.
What specific things went wrong at Fertility & IVF Center of Miami?
- Failed to call in prescriptions to pharmacy
- Failed to convey critical information
Describe the specific things that went wrong at Fertility & IVF Center of Miami.
At my last appointment, the doctor gave the front staff to specifically call in and order birth control and that was never done. My follow up appointment that was to be scheduled was never set.
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10
9
Age
33 - 37
Treated
2016 - 2020
Success with this Doc
Yes
Treatment
2 IUI, 2 IVF
Diagnosis
Unexplained
10
9
Dr. Chuong is truly in the thick of it with you. I’m very direct and she’s always given me the straight details and as much information as I ask for. I’m a high information person so the level of detail she has to go into with me is likely well beyond what other patients ask for. We are well let’s try it all type of couple and our treatment has reflected that. Dr Chuong’s ability to change tracks when something isn’t working is greatly appreciated
My only complaint about the clinic is the accounting department. They are not terribly responsive and often times you will get bills that don’t reflect your account accurately. The practice has a policy to not discuss your account in the office (I was told) and they ask you to call to resolve issues. Often times you do not receive a call back resulting in many months of back and forth. The doctors and nurses, will keep you coming back.
Age
33 - 37
Treated
2016 - 2020
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, 2 IVF
Diagnosis
Unexplained
10
9
How was your experience with Farah Chuong at Fertility & IVF Center of Miami?
I usually leave with negatives. But I don’t have many. Dr. Chuong is truly in the thick of it with you. I’m very direct and she’s always given me the straight details and as much information as I ask for. I’m a high information person so the level of detail she has to go into with me is likely well beyond what other patients ask for. We are well let’s try it all type of couple and our treatment has reflected that. Dr Chuong’s ability to change tracks when something isn’t working is greatly appreciated
What's one piece of advice would you give a prospective patient of Farah Chuong at Fertility & IVF Center of Miami?
Be upfront and honest with her. I think many patients don’t want to be perceived as high maintenance. But she’s always there for you
During treatment, were you treated like a number or a human with Farah Chuong at Fertility & IVF Center of Miami?
Dr Chuong was my second RE. We were treated like a number by our previous dr. He knew nothing about us by sight he only knew what was on a file in front of him. We never got to speak to him only to nurses.
We went in for a consult with Dr. Chuong and she was the total opposite. She knows us as people and now knows us as a family. She is very personable and personal. She communicates directly, efficiently and with compassion. We had success our first fresh cycle but subsequent transfers have all yielded frustrating results. Having Dr Chuong clearly share my frustration has made all the difference.
Describe the protocols Farah Chuong used in your cycles at Fertility & IVF Center of Miami and their degree of success.
My first cycle was an antagonist protocol. I was on stims for 8 days 33 eggs retrieved 21 made it to day 3. I did a fresh transfer and froze six. My daughter resulted from the fresh transfer. We have done every drug protocol for FET. Two transfers implanted but resulted in chemical pregnancy. The natural no drug, progesterone only cycle did not implant. It’s important to note these embryos did not undergo PGS. But fair to presume 60% of them were genetically fine. We participated in a study and underwent a dramatically different fresh cycle. It was not the right protocol for me, but worth a try given participating in the study allowed for a no cost cycle. It was more of a “mini” IVF with only 13 eggs retrieved, resulting in one day five blastocyst and one day six blast. We froze the day six and transferred the day five. The embryo did not implant.
We plan to undergo another fresh cycle with Dr. Chuong in the fall.
Describe your experience with your nurse at Fertility & IVF Center of Miami. (Assigned nurse: Denise Williams )
We love Denise. I do not live near the clinic at all. I travel a great distance for appointments and Denise has always worked with me regarding the challenges of this.
Describe your experience with Fertility & IVF Center of Miami.
My only complaint about the clinic is the accounting department. They are not terribly responsive and often times you will get bills that don’t reflect your account accurately. The practice has a policy to not discuss your account in the office (I was told) and they ask you to call to resolve issues. Often times you do not receive a call back resulting in many months of back and forth.
The doctors and nurses, will keep you coming back. I considered moving to a clinic closer to my home once my daughter was born but in the end, no other clinic had the feeling that Dr. Chuong and her team have where they’re care about YOU and really want you to achieve the family you want.
Describe your experience with your monitoring appointments at Fertility & IVF Center of Miami.
I was always given specific times but given I was making a four hour drive they would see me when I arrived. Usually no more than a ten minute wait whether I was an hour early, an hour late or right on time
Describe the costs associated with your care under Farah Chuong at Fertility & IVF Center of Miami.
We spent just about 11k on our fresh cycle in 2016. We were fortunate that while we did not have insurance we did have a discount program and our drugs cost less than 250. Two years later when we wanted to do the frozen cycles those cost just over 4000. Our insurance has changed and the discount program for the drugs had ended so we spent close to 1500 each cycle in drugs.
Describe Farah Chuong's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
I did not feel pressured to eSET. The practice has a policy that we are comfortable with.
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10
10
Age
33 - 34
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
1 IVF, 1 Embryo Freezing
Diagnosis
Male Factor
10
10
He [Dr. Michael Jacobs] explained there was no need for us to transfer multiple embryos despite my concern for the first failed single transfer(not by Dr Jacobs). Healthy embryo, healthy uterus, one is the safer route. Those were his words and I trusted him...seemed as invested in our process as we were. He was very honest, thorough, and answered all questions...was very real and at the same time explained things well and made us feel very comfortable. Our original plan was to wait a few months until I “thought the timing was better” but he was so confident and made us have that same confidence in him we decided not to wait. I felt as if we were in good hands through the whole process.
Due to my specific situation and failed transfer as part of a study I was given a discount [by Fertility & IVF Center of Miami]...Medical care is great, sometimes hard to speak to someone. You have to leave a message for the nurse and wait for a call back. Although they usually will call you back by the end of the day. If this is the only con of this clinic, I think that’s pretty good. It’s really not even an issue, it’s just the anxiety you can experience during this process can make you a little crazy waiting to speak to someone.
Age
33 - 34
Treated
2018 - 2019
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF, 1 Embryo Freezing
Diagnosis
Male Factor
10
10
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
Dr Jacobs was very real and at the same time explained things well and made us feel very comfortable. Our original plan was to wait a few months until I “thought the timing was better” but he was so confident and made us have that same confidence in him we decided not to wait. I felt as if we were in good hands through the whole process.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
Listen to him, trust him. He knows what he’s doing!
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
Dr Jacobs seemed as invested in our process as we were. He was very honest, thorough, and answered all questions.
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
I remember during the transfer he took a long time to transfer the embryo. He took his time and made sure that he did all he could. Our previous transfer was very quick and unfortunately didn’t work. I left there feeling confident that he put his all into that process. And here I am almost 6 months pregnant.
Describe your experience with your nurse at Fertility & IVF Center of Miami. (Assigned nurse: Denise, Nicole )
Nurses were great, made you feel very comfortable. Sometimes difficult to speak to someone right away although I understand they are with patients.
Describe your experience with Fertility & IVF Center of Miami.
Medical care is great, sometimes hard to speak to someone. You have to leave a message for the nurse and wait for a call back. Although they usually will call you back by the end of the day. If this is the only con of this clinic, I think that’s pretty good. It’s really not even an issue, it’s just the anxiety you can experience during this process can make you a little crazy waiting to speak to someone.
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
Due to my specific situation and failed transfer as part of a study I was given a discount. The price of treatment is unforgiving but has triodes the results I wanted.
Describe Michael Jacobs's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
He explained there was no need for us to transfer multiple embryos despite my concern for the first failed single transfer(not by Dr Jacobs). Healthy embryo, healthy uterus, one is the safer route. Those were his words and I trusted him.
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
37 - 38
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
10
10
[Dr. Roseff] took interest in our journey, knows what he’s doing and can back it up with evidence. As a medical professional myself, I appreciated the fact that he never just prescribed me a treatment or a test without explanation. I didn’t feel like I was just a number. We never felt that when we were in his office that he was rushing us. He spent time with us to make sure we fully understood and was open for questions and feedback. I’ve never spent that much face-to-face time with a physician of any type! When I encountered some medical issues the day after he discharged me, I emailed my nurse to let her know. In less than an hour I was getting a call from Dr. R and he helped calm my nerves and supported us.
We underwent IVF with ICSI and PGS [at Fertility & IVF Center of Miami]. The stimulation and retrieval phase produced 18 eggs. Despite that, we ended up with only 1 PGS normal embryo...I asked a lot of questions which were always responded to both professionally and promptly [by the nurses]. Whenever I sent an email, I got a response within a couple hours. They provided me training I needed one-on-one for injections and were always happy to answer any questions I had...IVF is expensive but this practice was on par with other practices in the area...It feels more like a concierge doctor’s office rather than conveyor belt where they are trying to see as many patients a possible in one day.
Age
37 - 38
Treated
2018 - 2019
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
10
10
How was your experience with Scott Roseff at Fertility & IVF Center of Miami?
Dr. Roseff is compassionate. He is invested in seeing his patients succeed in their journeys. When I was getting a little nervous about discharge he reminded me, “You come to me so that you don’t have to come to me.” So true. I did sometimes feel like the time between appointments while we were in the testing and investigational stages (before we started our cycle) was longer than I wished It was. But it’s because he doesn’t double book and he spends an hour or more with you explaining your results. If he double booked and spent 5 minutes with you like most doctors typically do, you could probably get in faster. BUT the time he spends is a part of what sets him apart from other physicians. He isn’t trying to run a puppy mill style fertility practice. He explained the potential risks associated with all procedures and treatments, but reassured us that his team was going to monitor me safely along the way.
What's one piece of advice would you give a prospective patient of Scott Roseff at Fertility & IVF Center of Miami?
Understand that you may have to wait longer than you’d ideally wish for for an appointment, but know that once it is time for your appointment Dr. Roseff will be on time and will spend more time with you than any other doctor would.
During treatment, were you treated like a number or a human with Scott Roseff at Fertility & IVF Center of Miami?
Dr. R took interest in our journey, knows what he’s doing and can back it up with evidence. As a medical professional myself, I appreciated the fact that he never just prescribed me a treatment or a test without explanation. I didn’t feel like I was just a number. We never felt that when we were in his office that he was rushing us. He spent time with us to make sure we fully understood and was open for questions and feedback. I’ve never spent that much face-to-face time with a physician of any type! When I encountered some medical issues the day after he discharged me, I emailed my nurse to let her know. In less than an hour I was getting a call from Dr. R and he helped calm my nerves and supported us.
Describe the protocols Scott Roseff used in your cycles at Fertility & IVF Center of Miami and their degree of success.
We underwent IVF with ICSI and PGS. The stimulation and retrieval phase produced 18 eggs. Despite that, we ended up with only 1 PGS normal embryo.
Describe your experience with your nurse at Fertility & IVF Center of Miami. (Assigned nurse: Jordan and Kristi)
I asked a lot of questions which were always responded to both professionally and promptly. Whenever I sent an email, I got a response within a couple hours. They provided me training I needed one-on-one for injections and were always happy to answer any questions I had.
Describe your experience with Fertility & IVF Center of Miami.
If you go to IVF MD in the Boca office, you will be treated with excellent compassion and care. It feels more like a concierge doctor’s office rather than conveyor belt where they are trying to see as many patients a possible in one day. Even the other doctors at IVF MD mentioned to me, “Dr. Roseff’s patients all end up pregnant.” This is because he knows his stuff and won’t offer you a procedure that will waste your money and time. He goes straight for the best option at success which is backed by years or experience and clinical evidence every time.
Describe the costs associated with your care under Scott Roseff at Fertility & IVF Center of Miami.
IVF is expensive but this practice was on par with other practices in the area with a far superior product.
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10
10
Age
30
Treated
2018
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Male Factor
10
10
Since our infertility is due to a male factor, Dr. Chuong had us meet with a urologist to assess my husband's issue. ... As soon as you step into her office, it was such a calming feeling and she was excited to meet us and get to know our story. ... My sonogram was performed by the doctor herself and she walked me through every step and explained everything on the monitor. Every time after that, any tests that need to be performed in her office, have always been done by her.
The clinic is located in a hospital. The parking garage leads you straight to the clinic and it is easy to access. The answering service usually answers the calls and then will redirect you to the right person or nurse. ... They [nurses] return your calls same day, they are always willing to answer questions and if they are unsure, they will find out for you. The times we have gone to the clinic, they are all very welcoming and have made this a smooth process thus far.
Age
30
Treated
2018
Success with this Doc
?
Race
Latino
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Male Factor
10
10
How was your experience with Farah Chuong at Fertility & IVF Center of Miami?
Dr. Chuong was recommended to us by my OBGYN. As soon as you step into her office, it was such a calming feeling and she was excited to meet us and get to know our story. We had already met with a urologist for my husband and were disappointed with the results. She immediately recommended a new urologist in which she works closely with and even offered to reach out to him personally, to see if we could get an earlier appointment. Once she asked us both questions for her review, she explained the process of IVF step by step. I had a list of questions in my head prior to meeting with her and she answered them all before I could even ask. Dr. Chuong did not hesitate in getting the ball rolling with the diagnostic workup. My husband and I started the tests that same day. My sonogram was performed by the doctor herself and she walked me through every step and explained everything on the monitor. Every time after that, any tests that need to be performed in her office, have always been done by her. She always greets us warmly and make us feel comfortable. My husband had a sperm analysis done in her office early one Friday morning and she called me personally that same day with the results.
What's one piece of advice would you give a prospective patient of Farah Chuong at Fertility & IVF Center of Miami?
She does not take the easy way out. She is very meticulous and likes to cover every possibility. So have patience! This is a long journey and exploring all your options may result in something you never imagined.
During treatment, were you treated like a number or a human with Farah Chuong at Fertility & IVF Center of Miami?
Dr. Chuong provided us with her email after our first consultation and told us if we had any questions or concerns, to reach out to her directly for answers. After my husbands sperm analysis, she personally called us to give us the results immediately.
Describe the protocols Farah Chuong used in your cycles at Fertility & IVF Center of Miami and their degree of success.
We are still in the early stages of the treatment cycle. Since our infertility is due to a male factor, Dr. Chuong had us meet with a urologist to assess my husband's issue. My husband will be having surgery this month and then we will revaluate the best course of action whether it be IUI or IVF.
Describe your experience with the nursing staff.
The nursing staff at the clinic is amazing. They return your calls same day, they are always willing to answer questions and if they are unsure, they will find out for you. The times we have gone to the clinic, they are all very welcoming and have made this a smooth process thus far.
Describe your experience with Fertility & IVF Center of Miami.
The clinic is located in a hospital. The parking garage leads you straight to the clinic and it is easy to access. The answering service usually answers the calls and then will redirect you to the right person or nurse. If you are unable to reach them and it is an emergency let the answering service know and they will try to connect you or send them an email to call you back as soon as possible.
Describe the costs associated with your care under Farah Chuong at Fertility & IVF Center of Miami.
Our estimated cost for the IVF is approximately $40,000.00.
Describe Farah Chuong's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
Dr. Chuong did say at our initial meeting that she usually does single embryo transfers. She did say when we got to that point, we could further discuss the options.
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10
9
Age
34
Treated
2018
Success with this Doc
?
Treatment
5 IUI
Diagnosis
Anovulation, PCOS, Poor Egg Quality, Other
10
9
She [Dr. Farah Chuong] performs many of the tests herself which I loved. This includes the initial exam, the hysteroscopy, some of the US appointments and IUI procedures. This is uncommon from my previous experiences so I very much appreciate an involved physician. Also, I ask a ton of questions as I like to be very involved in my treatment plan. She is patient with me and answers EVERY single question. She makes sure I leave her office confident in the current plan and yet knowledgeable in the expectation part of it.
They [Fertility & IVF Centers of Miami] have coordinators that handle each individual aspect. For example one woman (Maria) handles the insurance side. She advocates for you based on what is covered and what isn’t. She automatically sends authorizations when required. She communicates every step with you and is easy to reach.... The nusing staff seems to be knowledgeable at each appointment. They share US results such as endometrial lining and follicle size. They let you see your results and explain what they are measuring, etc. Blood draws are pretty painless so that’s a plus as well :)
Age
34
Treated
2018
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI
Diagnosis
Anovulation, PCOS, Poor Egg Quality, Other
10
9
How was your experience with Farah Chuong at Fertility & IVF Center of Miami?
This is my first cycle with Dr. Chuong so we don’t know if this cycle has worked yet. However, I can say that she has been great so far. She performs many of the tests herself which I loved. This includes the initial exam, the hysteroscopy, some of the US appointments and IUI procedures. This is uncommon from my previous experiences so I very much appreciate an involved physician. Also, I ask a ton of questions as I like to be very involved in my treatment plan. She is patient with me and answers EVERY single question. She makes sure I leave her office confident in the current plan and yet knowledgeable in the expectation part of it.
What's one piece of advice would you give a prospective patient of Farah Chuong at Fertility & IVF Center of Miami?
Ask all of your questions. She has a great bedside manner, is easy to talk to, and will give you honest answers.
During treatment, were you treated like a number or a human with Farah Chuong at Fertility & IVF Center of Miami?
During my first visit with Dr. Chuong I felt very well educated with where we were currently and where we were headed in our treatment plan. During the first few US appointments I did not get to see the Doctor at all and I felt very disappointed in my progress and not educated on the expectations of the current treatment plan. I expressed this during my second visit and now she has been present at every subsequent visit.
Describe the protocols Farah Chuong used in your cycles at Fertility & IVF Center of Miami and their degree of success.
I was referred to this clinic because my previous RE did not practice IVF. I was told that we were at a point that we would benefit from visiting another clinic who did offer IVF as all the other options we tried had not produced a positive result yet.
We made an appointment to visit with her and start discussions while we were in the TWW. That cycle was all over the place for me and I ended up starting my period almost a week early. When we showed up at Dr. Chuong’s office we were told that there were numerous cysts left over from the gonadotropin cycle and that we were not good candidates to start IVF.
I explained that I did not want to lose a cycle and so she recommended that we wait a few days for my progesterone levels to drop and start a less invasive approach of 7.5 mg of Letrozole. I responded very slowly but finally produced 2 mature follicles (20 mm Amd 18 mm). We triggered on day 16 and IUI was on day 18. Not sure of the outcome for this cycle yet.
Describe your experience with the nursing staff.
The nusing staff seems to be knowledgeable at each appointment. They share US results such as endometrial lining and follicle size. They let you see your results and explain what they are measuring, etc. Blood draws are pretty painless so that’s a plus as well :)
Describe your experience with Fertility & IVF Center of Miami.
They have coordinators that handle each individual aspect. For example one woman (Maria) handles the insurance side. She advocates for you based on what is covered and what isn’t. She automatically sends authorizations when required. She communicates every step with you and is easy to reach.
Describe the costs associated with your care under Farah Chuong at Fertility & IVF Center of Miami.
We have insurance coverage for some procedures such as US and bloodwork. Cost of IUI is $500 I believe.
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10
10
Age
32
Treated
2017
Success with this Doc
Yes
Treatment
3 IUI, 2 IVF
Diagnosis
Unexplained
10
10
Dr. Jacobs has a very serious demeanor and a very dry personality but he will always have your best interests at heart. He is very conservative with his protocols and will always take the path with less risks. He was very thorough with his treatment plans. He did not perform any of my IUIs but did every ultrasound for my second egg retrieval and performed the actual egg retrieval. He also performed the frozen embryo transfer as well. He was easily accessible if you needed to reach out to him.
The clinic [Fert and IVF Ctr of Miami] doesn’t have a support group the way Another large fertility clinic in the area does which makes it more difficult to find people who are going through the same thing you are. The staff is very friendly and helpful but you will see multiple nurses and doctors throughout this process depending on what treatments you have done...The nursing staff was amazing. I saw them way more often than I saw Dr. Jacobs
Age
32
Treated
2017
Success with this Doc
Yes
Race
European, Native American
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 2 IVF
Diagnosis
Unexplained
10
10
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
Dr. Jacobs has a very serious demeanor and a very dry personality but he will always have your best interests at heart. He is very conservative with his protocols and will always take the path with less risks. He was very thorough with his treatment plans. He did not perform any of my IUIs but did every ultrasound for my second egg retrieval and performed the actual egg retrieval. He also performed the frozen embryo transfer as well. He was easily accessible if you needed to reach out to him.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
He will always have your best interests at heart and work towards getting you to achieve your goal in a conservative fashion.
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
Dr. Jacobs would always take the time you needed when explaining something to you but he wouldn’t remember your file and often have to refer to it during his conversation. I often felt like he had a script that he would share with all patients. He was very thorough and conservative which I appreciated.
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
I did 3 IUIs with 100mg of clomid during CD3-7 and then triggered with Ovidrel. The IUI would always occur 36 hours after the trigger and he would recommend a single IUI unless he couldn’t confirm if you ovulated prior to the IUI. My first egg retrieval was 8 days of stims with 225 UI of Gonal F and 1 vial of Menopur per day. I started Cetrotide on day 5. I used Novarel for my trigger shot and was able to start my egg retrieval protocol within days of my failed IUI. I had 8 eggs retrieved, 6 were mature, 4 fertilized with ICSI and 2 were frozen on day 5 and sent for PGS testing. They both came back abnormal. I had to go on birth control for a minimum of 18 days before being about to start the frozen embryo transfer once I got my period. For my second egg retrieval I used 200 UI of Gonal F each night along with 1 vial of Menopur. I started Cetrotide once I had a folical that was at least 13mm. I stimmed for 11 days and used Novarel as my trigger shot. I got 11 eggs, all 11 were mature, 8 fertilized with ICSI, 2 blasts were frozen on days 5 and 6 and only 1 was PGS normal. We did a frozen embryo transfer with our 1 PGS normal embryo.
Describe your experience with the nursing staff.
The nursing staff was amazing. I saw them way more often than I saw Dr. Jacobs and grew a fondness for them early on. They started to feel more like family as I would visit them daily depending on my procedure at the time. They were very attentive, compassionate and caring. I still go back and visit them from time to time.
Describe your experience with Fertility & IVF Center of Miami.
The clinic doesn’t have a support group the way Another large fertility clinic in the area does which makes it more difficult to find people who are going through the same thing you are. The staff is very friendly and helpful but you will see multiple nurses and doctors throughout this process depending on what treatments you have done.
Describe your experience with your monitoring appointments at Fertility & IVF Center of Miami.
The clinic was always able to schedule my ultrasound appointments with very little notice. They would usually run on time and the wait time was always reasonable.
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
Yes. The IUI payment structure was very transparent. Each ultrasound had a separate costs from the IUI. The total amount for the IUI would depend on the number of ultrasounds. For IVF there were 2 options, 1 single egg retrieval, or a package with 3 egg retrivals and unlimited transfer within a 1 year period. There was a minimal difference between the two packages.
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6
6
Age
32
Treated
2017
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Unexplained
6
6
I think he [Dr. Michael Jacobs] is very set in his own ways. Being diagnosed with unexplained infertility I felt like it was a shot in the dark trying to figure out how to get me pregnant. It was a struggle in the beginning to feel like I was being heard. However we are on the same plan for IVF in the event that IUI doesn't work.
[At Fertility & IVF Ctr of Miami] The nurses do all the ultrasounds, blood work and procedures for a medicated IUI. Every visit I see a different nurse and every visit I have to explain my story again to them since my treatment is different from the norm.... I wish they had a better support group like some of the other clinics in Miami.... Every nurse we have come across has been great. I wish they would introduce themselves when they walk in. I also wish they would check my file beforehand to get to know me a little.
Age
32
Treated
2017
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Unexplained
6
6
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
I think he is very set in his own ways. Being diagnosed with unexplained infertility I felt like it was a shot in the dark trying to figure out how to get me pregnant. It was a struggle in the beginning to feel like I was being heard. However we are on the same plan for IVF in the event that IUI doesn't work.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
Hold your ground. Don't let them push you into something you don't want. Always question the overages that you're paying.
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
The nurses do all the ultrasounds, blood work and procedures for a medicated IUI. Every visit I see a different nurse and every visit I have to explain my story again to them since my treatment is different from the norm.
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
I am diagnosed with unexplained infertility. I take clomid 100mg from CD3-7 then have my check up on CD11 and trigger with Ovidrel. Once I do my IUI I start on 50mg progesterone suppositories that I take twice a day. This is the least invasive method. For this reason we started on this path.
Describe your experience with the nursing staff.
Every nurse we have come across has been great. I wish they would introduce themselves when they walk in. I also wish they would check my file beforehand to get to know me a little.
Describe your experience with Fertility & IVF Center of Miami.
The main reason I am at this clinic is for convenience. It is 5 minutes from our house and my office which makes the multiple appointments less stressful. I wish they had a better support group like some of the other clinics in Miami.
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
Each ultrasound is $355. It's an additional $20 to visit on the weekend. The IUI is $535 and $400 for a second IUI. Ovidrel is $99 and progesterone suppositories are $68. Clomid is $5
Describe Michael Jacobs's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
My husband and I would prefer to transfer 2 embryos if we have enough. The doctor only recommends one. We are paying out of pocket so we want to maximize our chances of success.
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Verified
This patient has provided documentation of treatment at this clinic.
7
6
Age
29 - 30
Treated
2015 - 2016
Success with this Doc
No
Treatment
1 IUI
Diagnosis
PCOS
7
6
Dr Joelle Taylor is amazing. She was highly recommended by many who had seen her, and thus, have a tangible blessing, that only resulted from her help and expertise. She has wonderful beside manner, and explained everything to my husband and I, wonderfully.... I do not remember exact specifications such as dosage information etc but I do know that she began my IUI cycle with Clomid 150mg (I had previously tried 6 cycles of Clomid with my OBGYN), then we continued with monitoring and then added injections. In the end, we followed with 2 IUIs back to back (on Monday, and Tuesday) to try and increase probability
Most of the nursing staff [at Fertility & IVF Center of Miami] was very nice. one of the nurses who usually drew my labs was so sweet and understanding. Alot of times I didn't see Dr Taylor at my visits, so I wish I would have been better informed by the staff. (This process is a challenging one, and sometimes a patients mind is flustered) The nurse who actually performed my IUI I had never met before that appointment and I felt like she was cold and could have been more informative
Age
29 - 30
Treated
2015 - 2016
Success with this Doc
No
Race
Latino
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI
Diagnosis
PCOS
7
6
How was your experience with Joelle Taylor at Fertility & IVF Center of Miami?
Dr Joelle Taylor is amazing. She was highly recommended by many who had seen her, and thus, have a tangible blessing, that only resulted from her help and expertise. She has wonderful beside manner, and explained everything to my husband and I, wonderfully.
What's one piece of advice would you give a prospective patient of Joelle Taylor at Fertility & IVF Center of Miami?
To be patient with appointments, since they can be long.
During treatment, were you treated like a number or a human with Joelle Taylor at Fertility & IVF Center of Miami?
Dr Joelle Taylor from the first visit on, was kind, caring, and informative. My only negative comment would be that for some of her staff
Describe the protocols Joelle Taylor used in your cycles at Fertility & IVF Center of Miami and their degree of success.
I do not remember exact specifications such as dosage information etc but I do know that she began my IUI cycle with Clomid 150mg (I had previously tried 6 cycles of Clomid with my OBGYN), then we continued with monitoring and then added injections. In the end, we followed with 2 IUIs back to back (on Monday, and Tuesday) to try and increase probability
Describe your experience with the nursing staff.
Most of the nursing staff was very nice. one of the nurses who usually drew my labs was so sweet and understanding. Alot of times I didn't see Dr Taylor at my visits, so I wish I would have been better informed by the staff. (This process is a challenging one, and sometimes a patients mind is flustered) The nurse who actually performed my IUI I had never met before that appointment and I felt like she was cold and could have been more informative
Describe your experience with Fertility & IVF Center of Miami.
Strength - Doctor's knowledge, Weakness - Staff issues
Describe the costs associated with your care under Joelle Taylor at Fertility & IVF Center of Miami.
$6000
What specific things went wrong at Fertility & IVF Center of Miami?
- Lost paperwork
- Failed to convey critical information
Describe the specific things that went wrong at Fertility & IVF Center of Miami.
The financial coordinator, I believe Sandra is her name. failed to communicate concrete information (FINAL number for price)with me in person, until the day I started treatment. Of course everything changed that day because my new insurance was out of network, so I had to pay for ultrasounds etc more that was previously planned. Since then, I have called and left messages for her to ask what credit I have on my account to be prepared to start our next cycle, and have yet to receive a call back.
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10
9
Age
41
Treated
2016
Success with this Doc
No
Treatment
5 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Tubal Blockage
10
9
I could tell from the moment that I walked into Dr. Taylor's office that I was going to have a very different experience. She was kind, understanding, patient, thoughtful-I could go on and on. SHe is very special and one of a kind.... Try to manage your expectations as Dr. Taylor can only do so much-unfortunately there are many other factors at play.
It [Fertility & IVF Center of Miami] is small so you get to know everyone. It is on the expensive side.... FOr the most part the wait times were not bad, and I was able to schedule before work at times that were convenient for me.... THey [the nursing staff] were a bit un organized but over all very kind and compassionate.... A newer nurse gave me the wrong instructions in regards to coming in for an ultrasound/having a repeat beta.
Age
41
Treated
2016
Success with this Doc
No
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
4th of 4 Docs
Treatment
5 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Tubal Blockage
10
9
How was your experience with Joelle Taylor at Fertility & IVF Center of Miami?
I could tell from the moment that I walked into Dr. Taylor's office that I was going to have a very different experience. She was kind, understanding, patient, thoughtful-I could go on and on. SHe is very special and one of a kind. I highly recommend her.
What's one piece of advice would you give a prospective patient of Joelle Taylor at Fertility & IVF Center of Miami?
Try to manage your expectations as Dr. Taylor can only do so much-unfortunately there are many other factors at play.
During treatment, were you treated like a number or a human with Joelle Taylor at Fertility & IVF Center of Miami?
Dr. Taylor could not have been kinder, more empathetic and understanding throughout the whole treatment process.
Describe the protocols Joelle Taylor used in your cycles at Fertility & IVF Center of Miami and their degree of success.
Dr. Taylor used the antagonist protocol plus the growth hormone. As I am a slow responder we used max doses of Gonal F and Menopur as well as the growth hormone. I was primed with estrogen patches. The results were as expected for my age and my numbers-I have diminished ovarian reserve as well as poor egg quality. My first cycle all 3 of the embryos tested came back abnormal. The second cycle due to complications we were not able to PGS test before transfer, we transferred two and I miscarried at 6 weeks. The third that was tested came back abnormal and I have one frozen that was not tested as it was too weak.
Describe your experience with the nursing staff.
THey were a bit un organized but over all very kind and compassionate.
Describe your experience with Fertility & IVF Center of Miami.
It is small so you get to know everyone. It is on the expensive side.
Describe your experience with your monitoring appointments at Fertility & IVF Center of Miami.
FOr the most part the wait times were not bad, and I was able to schedule before work at times that were convenient for me.
Describe the costs associated with your care under Joelle Taylor at Fertility & IVF Center of Miami.
THe costs were high, one of my cycles was covered partially by insurance so I really do not remember. I know I paid 14K for my last ivf cycle as meds and monitoring/blood tests were covered by insurance.
Describe Joelle Taylor's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
As I already had twins I preferred to have a singleton but was not closed to having twins again. My one transfer two were transferred as that was the recommendation for my age.
What specific things went wrong at Fertility & IVF Center of Miami?
- Provided conflicting information
Describe the specific things that went wrong at Fertility & IVF Center of Miami.
A newer nurse gave me the wrong instructions in regards to coming in for an ultrasound/having a repeat beta.
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6
6
Age
33 - 34
Treated
2015 - 2016
Success with this Doc
No
Treatment
6 IUI
Diagnosis
Unexplained
6
6
Dr. Jacobs did seem like he was giving genuine advice during consultations, saying things like "if this were my wife or my daughter, this is what I would recommend". However, during the actual cycle process, it felt much more like a factory, like we were getting the same protocol for treatment as everyone else.... He took his time when we were able to see him, and he explained things in detail. He was not the one to perform the IUIs or any other parts of the procedures, and we didn't really see him that much other than initial consultations.
The nursing staff [Fertility & IVF Center of Miami] was good overall. I don't remember having any issues with them, other than the fact that they were the ones performing the IUIs. Both times they had trouble inserting the catheter into the uterus, but then again, the following doctor had trouble with that as well.... Strengths: two offices in two different locations (Miami Beach and Kendall), very convenient; quite efficient; nice nurses Weakness: because they're a big clinic, it didn't feel very personalized at times.
Age
33 - 34
Treated
2015 - 2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
6 IUI
Diagnosis
Unexplained
6
6
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
Dr. Jacobs was very nice and very professional. He ordered all the baseline testing and ruled out any diagnosable issue (hence unexplained infertility). He took his time when we were able to see him, and he explained things in detail. He was not the one to perform the IUIs or any other parts of the procedures, and we didn't really see him that much other than initial consultations.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
Don't expect him to be doing your IUI. Ask about other approaches to IUI (other than Clomid).
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
Dr. Jacobs did seem like he was giving genuine advice during consultations, saying things like "if this were my wife or my daughter, this is what I would recommend". However, during the actual cycle process, it felt much more like a factory, like we were getting the same protocol for treatment as everyone else.
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
On the first cycle I used Clomid, 100 (2 pills) for 5 days. I responded very sensitively and produced I believe 4 or 5 mature follicles. They (nurses) did the insemination anyway but no pregnancy occurred. The second round he cut the dose of Clomid in half, and I still produced like 2 or 3 mature follicles. We did two inseminations back to back after the ovulation trigger shot, but no pregnancy.
Describe your experience with the nursing staff.
The nursing staff was good overall. I don't remember having any issues with them, other than the fact that they were the ones performing the IUIs. Both times they had trouble inserting the catheter into the uterus, but then again, the following doctor had trouble with that as well.
Describe your experience with Fertility & IVF Center of Miami.
Strengths: two offices in two different locations (Miami Beach and Kendall), very convenient; quite efficient; nice nurses
Weakness: because they're a big clinic, it didn't feel very personalized at times.
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
Insemination ~$500 each, meds were 200-300 each cycle, I think.
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10
10
Age
29
Treated
2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Uterine Fibroids
10
10
Dr.Hoffman was aggressive with my treatment and that indicated to me that he wanted me to have a baby as much as my husband and I. He always presented all options and never pressured us to make big decisions without thinking about it and he was readily available to answer questions and walk us through our treatment... When I met Dr.Hoffman I had just had a laparoscopy and was traumatized by the severe findings and the lack of empathy from the doctor that performed it. I felt that Dr.Hoffman realized just how nervous and sad I was and really responded compassionately.
I felt the nursing staff [at Fertility & IVF Center of Miami] were completely desensitized and made me feel bad for asking questions or becoming emotional at appointments...The clinic itself is well run, the front desk stafff is very kind and friendly and the system they use is user friendly and current. The facilities are all clean and updated. There are several facilities across south Florida which really helped us coordinate our care, for example my husband was able to have his speed tested at a location closer to his job and I was able to go to appointments closer to my job.
Age
29
Treated
2016
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Uterine Fibroids
10
10
How was your experience with David Hoffman at Fertility & IVF Center of Miami?
Dr.hoffman was the right doctor for me. I needed someone that showed compassion and that I felt was as invested in expanding my family as I was while also being medically innovative and on top of their game. Dr.Hoffman was aggressive with my treatment and that indicated to me that he wanted me to have a baby as much as my husband and I. He always presented all options and never pressured us to make big decisions without thinking about it and he was readily available to answer questions and walk us through our treatment.
What's one piece of advice would you give a prospective patient of David Hoffman at Fertility & IVF Center of Miami?
Trust him
During treatment, were you treated like a number or a human with David Hoffman at Fertility & IVF Center of Miami?
Dr.Hoffman gained my trust immediately. When I met Dr.Hoffman I had just had a laparoscopy and was traumatized by the severe findings and the lack of empathy from the doctor that performed it. I felt that Dr.Hoffman realized just how nervous and sad I was and really responded compassionately.
Describe the protocols David Hoffman used in your cycles at Fertility & IVF Center of Miami and their degree of success.
As a coping mechanism I have blocked a lot of this part of the journey out and my husband gave me every single injection. Prior to becoming a patient of Dr.Hoffman I had a laporscopy. Dr. Hoffman performed a polypectomy to remove 2 polyps from uterus which were detected by a saline sonogram. I had an HSG test and my ovarian reserve and other hormone levels were measured. During ivf I was on a regimen of menapur, gonal f and lupron. The doses did not need to be changed throughout treatment and I had daily sonograms and blood tests to monitor. After retrieval I used progesterone suppositories.
Describe your experience with the nursing staff.
I felt the nursing staff were completely desensitized and made me feel bad for asking questions or becoming emotional at appointments.
Describe your experience with Fertility & IVF Center of Miami.
The clinic itself is well run, the front desk stafff is very kind and friendly and the system they use is user friendly and current. The facilities are all clean and updated. There are several facilities across south Florida which really helped us coordinate our care, for example my husband was able to have his speed tested at a location closer to his job and I was able to go to appointments closer to my job.
Describe the costs associated with your care under David Hoffman at Fertility & IVF Center of Miami.
Around 27,000
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9
9
Age
33
Treated
2015
Success with this Doc
Yes
Treatment
3 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality, Uterine Fibroids
9
9
Dr. Taylor wanted to help us so badly. We unfortunately were an odd case for the practice. I felt bad leaving and even cried after our last appointment knowing that I was going on to another doctor. She truly cared and I wants the best for us and I don't think I would have been able to get through this tough time without her. She would meet with me just to talk, as many times I wanted to and called to check up on me. I cannot thank her enough.
I felt that I made the right decision on going to the IVF Center of Miami, even though my treatments did not give me the end result that I wanted. Everyone at the office was up to speed on my progress and they were just caring and felt like they were involved in my journey. As someone who has had a lot of ups and downs, I can easily blame the office for that, but it wasn't them. I did move on to another doctor in New York. In Miami I felt like I was the only person with any issues - and that I was the only one going through this. It was helpful that there was a Miami Beach office, but I would have liked a little more support with possibly classes or seminars or a group to talk about what challenges I was facing.
Age
33
Treated
2015
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Consultant
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality, Uterine Fibroids
9
9
How was your experience with Joelle Taylor at Fertility & IVF Center of Miami?
Dr. Taylor wanted to help us so badly. We unfortunately were an odd case for the practice. I felt bad leaving and even cried after our last appointment knowing that I was going on to another doctor. She truly cared and I wants the best for us and I don't think I would have been able to get through this tough time without her. She would meet with me just to talk, as many times I wanted to and called to check up on me. I cannot thank her enough.
What's one piece of advice would you give a prospective patient of Joelle Taylor at Fertility & IVF Center of Miami?
Do your homework. I researched a lot and felt like I wanted to make sure I was getting the best care. I also would suggest to ask to see what Dr. Jacobs has to say about your case if you are out of the ordinary. I am the kind of person who is their own advocate and I think you need to be with any doctor in this situation.
During treatment, were you treated like a number or a human with Joelle Taylor at Fertility & IVF Center of Miami?
My husband and I had a great relationship with Dr. Taylor. Even though I had my ups and downs, she truly treated both of us like we were family. She honestly cared about us and our wellbeing and was just genuinely concerned and wanted to help guide us through our journey.
Describe the protocols Joelle Taylor used in your cycles at Fertility & IVF Center of Miami and their degree of success.
1st Egg Retrieval - standard Follistim, Menopur, Ganorelix, HCG Trigger Shot, Progesterone in Oil = 10 days, then Day 5 egg retrieval. This pregnancy resulted as an ectopic and Dr. Taylor helped us get through it.
1st Frozen Embryo Transfer - Birth control, Lupron, Progesterone in Oil = no issues with transfer. Go pregnant and unfortunately miscarried at 10 weeks. Dr. Taylor saw us right away and did a D&C the next day.
2nd Egg Retrieval - same as the first with the medication, but unfortunately my medication had to be increased and the retrieval results were poor.
Describe your experience with your nurse at Fertility & IVF Center of Miami. (Assigned nurse: Ashley)
Ashley was extremely caring - she cheered me up when I was having a bad day and would like me see that there will be a light at the end of the tunnel and she truly felt that a baby was on the horizon for us.
Describe your experience with Fertility & IVF Center of Miami.
I felt that I made the right decision on going to the IVF Center of Miami, even though my treatments did not give me the end result that I wanted. Everyone at the office was up to speed on my progress and they were just caring and felt like they were involved in my journey. As someone who has had a lot of ups and downs, I can easily blame the office for that, but it wasn't them. I did move on to another doctor in New York. In Miami I felt like I was the only person with any issues - and that I was the only one going through this. It was helpful that there was a Miami Beach office, but I would have liked a little more support with possibly classes or seminars or a group to talk about what challenges I was facing.
Describe the costs associated with your care under Joelle Taylor at Fertility & IVF Center of Miami.
I was lucky enough to have my insurance cover the costs. The only costs I can recall that were not covered was embryo storage - $1,450 per year.
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10
10
Age
32
Treated
2019
Success with this Doc
Yes
Treatment
IUI
Diagnosis
—
10
10
Dr. Chuong is very up to date with the latest in fertility treatment and explained everything to me step by step. She did a great job breaking down the process. I felt so comfortable speaking with her and I felt like she was invested in every step!... Dr. Chuong was very realistic and optimistic with my fertility options since I didn’t have a history of factors that would lend to infertility but my husband is a pilot and never home when I ovulate. We spoke about the option of Clomid
Very good location and very clean environment. Staff [Fertility & IVF Center of Miami] was professional. Parking was very easy and free. They have multiple locations which is convenient and are open on weekends which is great! Staff calls back within an hour which is great and everyone is easy to work with.... Very organized with great communication skills. Always responded promptly to any questions I would have.
Age
32
Treated
2019
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI
Diagnosis
—
10
10
How was your experience with Farah Chuong at Fertility & IVF Center of Miami?
Dr. Chuong is very up to date with the latest in fertility treatment and explained everything to me step by step. She did a great job breaking down the process. I felt so comfortable speaking with her and I felt like she was invested in every step!
What's one piece of advice would you give a prospective patient of Farah Chuong at Fertility & IVF Center of Miami?
Be open and honest beccause she definitely wants to help she has so much knowledge she can come come up with a plan that is tailored to your needs.
During treatment, were you treated like a number or a human with Farah Chuong at Fertility & IVF Center of Miami?
Dr. Chuong is extremely personable and knowledgeable. She is very relatable and understood my fertility needs and came up with a plan that worked for my lifestyle. I am so grateful!
Describe the protocols Farah Chuong used in your cycles at Fertility & IVF Center of Miami and their degree of success.
Dr. Chuong was very realistic and optimistic with my fertility options since I didn’t have a history of factors that would lend to infertility but my husband is a pilot and never home when I ovulate. We spoke about the option of Clomid with natural inter course as well as freezing his sperm and doing IUI when I ovulate and weighed the pros and cons to both options.
Describe your experience with your nurse at Fertility & IVF Center of Miami. (Assigned nurse: Marcia Hall-Humpherson)
Very organized with great communication skills. Always responded promptly to any questions I would have.
Describe your experience with Fertility & IVF Center of Miami.
Very good location and very clean environment. Staff was professional. Parking was very easy and free. They have multiple locations which is convenient and are open on weekends which is great! Staff calls back within an hour which is great and everyone is easy to work with.
Describe Farah Chuong's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
N/A
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10
10
Age
29 - 30
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor, Unexplained
10
10
Dr. Taylor was able to help us achieve our dream of becoming parents. Thanks to her knowledge, compassion, and expertise we were able to conceive our daughter. She made the whole process simple and provided me support and encouragement along the way. She will forever have a special place in our hearts.
The nurses [at Fertility & IVF Center of Miami] were all amazing. As you go almost everyday at some points of the cycle. I got to really get to know them and I absolutely love them all. They were very supportive, encouraging and loving. We still stop by and visit when we can as we will never forget the role they played in make our dream come true.
Age
29 - 30
Treated
2014 - 2015
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor, Unexplained
10
10
How was your experience with Joelle Taylor at Fertility & IVF Center of Miami?
Dr. Taylor was able to help us achieve our dream of becoming parents. Thanks to her knowledge, compassion, and expertise we were able to conceive our daughter. She made the whole process simple and provided me support and encouragement along the way. She will forever have a special place in our hearts.
What's one piece of advice would you give a prospective patient of Joelle Taylor at Fertility & IVF Center of Miami?
Trust dr. Taylor! She knows what she is doing and will always be honest with you. Sometimes it may not be what you want to hear but believe me she will move mountains to help you achieve your dream.
During treatment, were you treated like a number or a human with Joelle Taylor at Fertility & IVF Center of Miami?
Dr. Taylor made me feel like family. Her constant contact and concern with how I was doing and feeling made me feel like family. Thanks to her loving care I was able to successfully complete my ivf journey.
Describe the protocols Joelle Taylor used in your cycles at Fertility & IVF Center of Miami and their degree of success.
We did egg retrieval, frozen cycle transfer. As well as many genetic testing.
Describe your experience with your nurse at Fertility & IVF Center of Miami. (Assigned nurse: Angela, Nicole, Catherine )
The nurses were all amazing. As you go almost everyday at some points of the cycle. I got to really get to know them and I absolutely love them all. They were very supportive, encouraging and loving. We still stop by and visit when we can as we will never forget the role they played in make our dream come true.
Describe your experience with Fertility & IVF Center of Miami.
The clinic is very clean, organized, and extremely punctual. Also located in the medical arts building of Baptist hospital in Miami. Baptist is a great location and an excellent hospital.
Describe the costs associated with your care under Joelle Taylor at Fertility & IVF Center of Miami.
I don't remember exact cost but I know they were very reasonable and comparable to market prices.
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10
10
Age
31
Treated
2018
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Male Factor
10
10
Dr. Choung took her time, she was very sweet. She collected a very detailed history on my husband and I and we did not feel in a rush. We were able to accomplish so much is a few short months.... She was very sweet and took her time. We did not feel in a rush at all. She sat with us and collected a complete medical history. We took our 10 year old along and she made sure to include him in the process and address him.
Very private and clean. The staff [Dr. Chuong] is friendly. The station where labs are drawn are clean. My husband went a few times to drop off and to do a sperm analysis and he said it was clean. Very close to parking, valet parking is also available. There is plenty of seating in the waiting room. Ultrasounds done by the dr.... the genetic counseling was about 3,000 out of pocket... [Nursing Staff] Very communicative, questions via phone answered in timely manner.
Age
31
Treated
2018
Success with this Doc
?
Race
Latino
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Male Factor
10
10
How was your experience with Farah Chuong at Fertility & IVF Center of Miami?
She was very sweet and took her time. We did not feel in a rush at all. She sat with us and collected a complete medical history. We took our 10 year old along and she made sure to include him in the process and address him.
What's one piece of advice would you give a prospective patient of Farah Chuong at Fertility & IVF Center of Miami?
Trust the process
During treatment, were you treated like a number or a human with Farah Chuong at Fertility & IVF Center of Miami?
Dr. Choung took her time, she was very sweet. She collected a very detailed history on my husband and I and we did not feel in a rush. We were able to accomplish so much is a few short months.
Describe the protocols Farah Chuong used in your cycles at Fertility & IVF Center of Miami and their degree of success.
I don't know, my husband was referred to a urologist and he had a procedure done.
Describe your experience with the nursing staff.
Very communicative, questions via phone answered in timely manner.
Describe your experience with Fertility & IVF Center of Miami.
Very private and clean. The staff is friendly. The station where labs are drawn are clean. My husband went a few times to drop off and to do a sperm analysis and he said it was clean. Very close to parking, valet parking is also available. There is plenty of seating in the waiting room. Ultrasounds done by the dr.
Describe the costs associated with your care under Farah Chuong at Fertility & IVF Center of Miami.
It was covered by insurance mostly. After a few semen analysis we did pay for them and to drop off on Saturday was an extra fee. Also the genetic counseling was about 3,000 out of pocket
Describe Farah Chuong's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
Not that I remember
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7
7
Age
37 - 41
Treated
2013 - 2017
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis
7
7
Dr. Jacobs is a genius, there is no doubt about that. He is the founder of his clinic and clearly knows what he is talking about. However, he is not warm and fuzzy, if that is what you are looking for.... I just felt that until he reviewed my chart, he had no clue who I was each time I sat in front of him.... That he is very matter of fact, and gets straight to the point... For all of my IUI's the treatment stayed the same. Half way through my IVF when we were trying to produce more eggs he upped my medication.
It is great that there are multiple offices to this clinic [Fertility & IVF Center of Miami]. The nursing staff is exceptional. The wait is not long, they are generally on time will all appointments.... The nursing staff is exceptional both at the Miami office and the Miami Beach office. They always return your call and answer all questions... One time a nurse provided me with different information then the information that I asked for.
Age
37 - 41
Treated
2013 - 2017
Success with this Doc
No
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Consultant
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis
7
7
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
Dr. Jacobs is a genius, there is no doubt about that. He is the founder of his clinic and clearly knows what he is talking about. However, he is not warm and fuzzy, if that is what you are looking for.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
That he is very matter of fact, and gets straight to the point.
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
I just felt that until he reviewed my chart, he had no clue who I was each time I sat in front of him.
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
For all of my IUI's the treatment stayed the same. Half way through my IVF when we were trying to produce more eggs he upped my medication.
Describe your experience with the nursing staff.
The nursing staff is exceptional both at the Miami office and the Miami Beach office. They always return your call and answer all questions.
Describe your experience with Fertility & IVF Center of Miami.
It is great that there are multiple offices to this clinic. The nursing staff is exceptional. The wait is not long, they are generally on time will all appointments.
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
Almost all of my costs were out of pocket. Simple blood work was covered by insurance
What specific things went wrong at Fertility & IVF Center of Miami?
- Provided conflicting information
Describe the specific things that went wrong at Fertility & IVF Center of Miami.
One time a nurse provided me with different information then the information that I asked for.
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10
10
Age
29 - 30
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Unexplained
10
10
The road to parenthood was not easy, thanks to Dr. Taylor my husband and I were able to achieve our dream. Had my second transfer not work I would have continued a 3rd time with Dr. Taylor. She is an exceptional physician and remarkable person! I highly recommend her to anyone who is on the road of infertility.
Our cost were very high compared to most cases. We had to undergo PGD total cost with medications were nearly 55K. My daughter is my biggest investment! Everything about them [the staff at Fertility & IVF Center of Miami] is wonderful! They care about us as humans!
Age
29 - 30
Treated
2013 - 2014
Success with this Doc
Yes
Race
Latino
Income
$200K - $499K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF
Diagnosis
Unexplained
10
10
How was your experience with Joelle Taylor at Fertility & IVF Center of Miami?
Thanks to Dr. Taylor and the entire staff of Fertility and IVF of Miami I am a mother to a beautiful healthy baby girl. The road to parenthood was not easy, thanks to Dr. Taylor my husband and I were able to achieve our dream. Had my second transfer not work I would have continued a 3rd time with Dr. Taylor. She is an exceptional physician and remarkable person! I highly recommend her to anyone who is on the road of infertility.
What's one piece of advice would you give a prospective patient of Joelle Taylor at Fertility & IVF Center of Miami?
Trust her! She knows that she is doing! Had my 2nd cycle not worked I would have gone for a 3rd, 4th, 5th with her!
During treatment, were you treated like a number or a human with Joelle Taylor at Fertility & IVF Center of Miami?
Thanks to Dr. Taylor and the entire staff of Fertility and IVF of Miami I am a mother to a beautiful healthy baby girl. The road to parenthood was not easy, thanks to Dr. Taylor my husband and I were able to achieve our dream. Had my second transfer not work I would have continued a 3rd time with Dr. Taylor. She is an exceptional physician and remarkable person! I highly recommend her to anyone who is on the road of infertility.
Describe your experience with your nurse at Fertility & IVF Center of Miami. (Assigned nurse: Maily Suarez )
GREAT!!!
Describe your experience with Fertility & IVF Center of Miami.
Everything about them is wonderful! They care about us as humans!
Describe the costs associated with your care under Joelle Taylor at Fertility & IVF Center of Miami.
OUr cost were very high compared to most cases. We had to undergo PGD total cost with medications were nearly 55K. My daughter is my biggest investment!
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6
6
Age
36 - 37
Treated
2017 - 2018
Success with this Doc
No
Treatment
2 IUI, 2 IVF, Embryo Freezing
Diagnosis
Other
6
6
[Dr. Akerman] is always late to see patients and it is very difficult to make appointments with him. When you do get to see him however, he does not make you feel rushed and is willing to answer all questions...has a lot of years of experience but I am not sure he keeps up with the latest advances in technology and reproductive techniques...I always felt like he has too many patients and is not able to give personalized service for that reason
The technology in the clinic [Fertility & IVF Center of Miami] is not very advanced. You feel that the machines and equipment they are using are very old. Booking appointments is always complicated and whenever you need to reach someone, they always send you to a voicemail and you have to pray that they return your call...Dr Ackerman has a lot of years of experience but I am not sure he keeps up with the latest advances in technology and reproductive techniques. In addition I always felt like he has too many patients and is not able to give personalized service for that reason
Age
36 - 37
Treated
2017 - 2018
Success with this Doc
No
Race
Latino
Income
$100K - $199K
Occupation
Investment Banker
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 2 IVF, Embryo Freezing
Diagnosis
Other
6
6
How was your experience with Fernando Akerman at Fertility & IVF Center of Miami?
Dr Ackerman has a lot of years of experience but I am not sure he keeps up with the latest advances in technology and reproductive techniques. In addition I always felt like he has too many patients and is not able to give personalized service for that reason
During treatment, were you treated like a number or a human with Fernando Akerman at Fertility & IVF Center of Miami?
The office sees too many patients, the Dr is always late to see patients and it is very difficult to make appointments with him. When you do get to see him however, he does not make you feel rushed and is willing to answer all questions
Describe your experience with Fertility & IVF Center of Miami.
The technology in the clinic is not very advanced. You feel that the machines and equipment they are using are very old. Booking appointments is always complicated and whenever you need to reach someone, they always send you to a voicemail and you have to pray that they return your call
What specific things went wrong at Fertility & IVF Center of Miami?
- Failed to call with results
- Provided conflicting information
- Failed to convey critical information
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8
9
Age
26 - 27
Treated
2011 - 2012
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF, 1 Egg Freezing, Donor Sperm
Diagnosis
Male Factor
8
9
Dr. Jacobs was very blunt with sensitive medical information and about what needed to be done. I appreciated being told the truth and our options up front. He was sympathetic....[The staff at Fertility and IVF Center of Miami] are extremely organized. They have an online system that tells you absolutely everything you need to know. The nursing staff always knows what is going on.
Dr. Jacobs was very blunt with sensitive medical information and about what needed to be done. I appreciated being told the truth and our options up front. He was sympathetic....[The staff at Fertility and IVF Center of Miami] are extremely organized. They have an online system that tells you absolutely everything you need to know. The nursing staff always knows what is going on.
Age
26 - 27
Treated
2011 - 2012
Success with this Doc
Yes
Race
European, Latino
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF, 1 Egg Freezing, Donor Sperm
Diagnosis
Male Factor
8
9
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
He is very blunt and very detailed in giving information. He will tell you exactly what you need to know and is a great, very smart Doctor.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
Don't expect him to be very warm and sympathetic.
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
Dr. Jacobs was very blunt with sensitive medical information and about what needed to be done. I appreciated being told the truth and our options up front. He was sympathetic.
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
This was a few years ago, I can't remember details like this.
Describe your experience with the nursing staff.
They are extremely organized. They have an online system that tells you absolutely everything you need to know. The nursing staff always knows what is going on.
Describe your experience with Fertility & IVF Center of Miami.
Warm and inviting, very clean. Expensive:
Describe your experience with your monitoring appointments at Fertility & IVF Center of Miami.
They gave me a window and I would go in at that time and be seen fairly quickly
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
Nothing was covered by our insurance so everything was ot of pocket and very expensive
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10
10
Age
32
Treated
2016
Success with this Doc
Yes
Treatment
1 IUI, 2 IVF
Diagnosis
Male Factor, PCOS
10
10
We did egg retrieval and decided to do a freeze all option [with Dr. Joelle Taylor]...icsi...She is warm and will ensure that she looks at all avenue in order to give you the best result, that means bringing home a baby, or in my case babies. She was so informative, and she made sure to do all tested to rule out certain infertility factors...Her bedside manner is amazing and she made me feel like I was her only patient...She will ensure you get the best results but will not sugar coat anythinh
We did egg retrieval and decided to do a freeze all option [at Fertility & IVF Center of Miami]...They [nurses] made me feel so safe and they had such a warm optimistic attitude...They were great about emergency visits and getting me in even though I didn't have an appointment...She [Dr. Joelle Taylor] is warm and will ensure that she looks at all avenue in order to give you the best result, that means bringing home a baby, or in my case babies. She was so informative, and she made sure to do all tested to rule out certain infertility factors
Age
32
Treated
2016
Success with this Doc
Yes
Race
European, Latino, Other
Income
$100K - $199K
Occupation
Consultant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 2 IVF
Diagnosis
Male Factor, PCOS
10
10
How was your experience with Joelle Taylor at Fertility & IVF Center of Miami?
She is warm and will ensure that she looks at all avenue in order to give you the best result, that means bringing home a baby, or in my case babies. She was so informative, and she made sure to do all tested to rule out certain infertility factors
What's one piece of advice would you give a prospective patient of Joelle Taylor at Fertility & IVF Center of Miami?
She will ensure you get the best results but will not sugar coat anythinh
During treatment, were you treated like a number or a human with Joelle Taylor at Fertility & IVF Center of Miami?
Her bedside manner is amazing and she made me feel like I was her only patient
Describe the protocols Joelle Taylor used in your cycles at Fertility & IVF Center of Miami and their degree of success.
We did egg retrieval and decided to do a freeze all option then to acftizenvtransfervusing icsi
Describe your experience with the nursing staff.
They made me feel so safe and they had such a warm optimistic attitude
Describe your experience with Fertility & IVF Center of Miami.
They were great about emergency visits and getting me in even though I didn't have an appointment
Describe the costs associated with your care under Joelle Taylor at Fertility & IVF Center of Miami.
My insurance covered a great portion
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10
10
Age
36
Treated
2016
Success with this Doc
?
Treatment
IVF
Diagnosis
Male Factor, Other
10
10
From my experience, he [Dr Michael Jacobs] is very thorough and doesn't waste your time. He asks for input and helps with strategy...Staff [at Fertility & IVF Center of Miami] is very friendly. Office is warm and inviting. Dr. Jacobs is kind, gentle explains very well...3 fte cycles for $23k+. Meds are approximately $4-6k. PGD is approximately $2500. Plus copayment
From my experience, he [Dr Michael Jacobs] is very thorough and doesn't waste your time. He asks for input and helps with strategy...Staff [at Fertility & IVF Center of Miami] is very friendly. Office is warm and inviting. Dr. Jacobs is kind, gentle explains very well...3 fte cycles for $23k+. Meds are approximately $4-6k. PGD is approximately $2500. Plus copayment
Age
36
Treated
2016
Success with this Doc
?
Race
Latino
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF
Diagnosis
Male Factor, Other
10
10
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
From my experience, he is very thorough and doesn't waste your time. He asks for input and helps with strategy.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
Don't over think things. It is a long road so just concentrate on the task in front of you.
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
Staff is very friendly. Office is warm and inviting. Dr. Jacobs is kind, gentle explains very well.
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
I am in beginning stage so no in put here, yet.
Describe your experience with the nursing staff.
Friendly and knowledgeable
Describe your experience with Fertility & IVF Center of Miami.
I'm too new to know yet.
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
3 fte cycles for $23k+. Meds are approximately $4-6k. PGD is approximately $2500. Plus copayment
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9
9
Age
44 - 46
Treated
2013 - 2015
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF, Donor Eggs
Diagnosis
Tubal Blockage, Uterine Fibroids
9
9
[Dr Michael Jacobs] always communicated exactly where we were in process. Always optimistic of positive result....Kind. Trustworthy. Realistic while always staying hopeful of positive result...Started with IUI. Then several rounds of retrieved eggs/embryos. Then donor eggs/embryos created successful pregnancy.
You need to stay on top of the office [Fertility & IVF Center of Miami], but Dr Jacobs will always spend the time making sure you are comfortable...Great staff. Very busy office so you need to stay on top of them. Weekends/holidays...there was always someone available to us...IUI around $8K. IVF cycles were $25K for 2 cycles. Donor egg transfer around the same. About $5-8K per cycle in meds from South Miami Pharmacy.
Age
44 - 46
Treated
2013 - 2015
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 1 IVF, Donor Eggs
Diagnosis
Tubal Blockage, Uterine Fibroids
9
9
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
Kind. Trustworthy. Realistic while always staying hopeful of positive result.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
You need to stay on top of the office, but Dr Jacobs will always spend the time making sure you are comfortable.
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
Always communicated exactly where we were in process. Always optimistic of positive result.
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
Started with IUI. Then several rounds of retrieved eggs/embryos. Then donor eggs/embryos created successful pregnancy.
Describe your experience with the nursing staff.
Great staff. Very busy office so you need to stay on top of them. Weekends/holidays...there was always someone available to us.
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
IUI around $8K. IVF cycles were $25K for 2 cycles. Donor egg transfer around the same. About $5-8K per cycle in meds from South Miami Pharmacy.
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10
10
Age
27
Treated
2012
Success with this Doc
Yes
Treatment
1 Fertility Medications
Diagnosis
Anovulation, PCOS
10
10
Dr Jacobs was a great match for us. I liked his calm demeanor and how he explained everything. I felt very positive about his approach to our case. He even came to visit our son in the nicu after he was born... We did a round of clomid along with progesterone suppositories and an Ovidril booster shot... Great location and facility is high end and professional
Great location and facility [Fertility & IVF Center of Miami] is high end and professional... [The nurses were] Always organized and polite. Answered any questions... Dr Jacobs was a great match for us. I liked his calm demeanor and how he explained everything. I felt very positive about his approach to our case. He even came to visit our son in the nicu after he was born.
Age
27
Treated
2012
Success with this Doc
Yes
Race
Latino
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Anovulation, PCOS
10
10
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
Dr Jacobs was a great match for us. I liked his calm demeanor and how he explained everything. I felt very positive about his approach to our case. He even came to visit our son in the nicu after he was born.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
Ask lots of questions and even take notes during any appointments
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
Dr Jacobs always took the time to explain things throughly. Answered all our questions and was very upfront and honest
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
We did a round of clomid along with progesterone suppositories and an Ovidril booster shot
Describe your experience with the nursing staff.
Always organized and polite. Answered any questions
Describe your experience with Fertility & IVF Center of Miami.
Great location and facility is high end and professional
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
A lot of our fees were covered by insurance. Out of pocket was minor
What specific things went wrong at Fertility & IVF Center of Miami?
- Provided conflicting information
Describe the specific things that went wrong at Fertility & IVF Center of Miami.
Needed more clarification on one of our steps but cleared it up
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10
10
Age
33 - 39
Treated
2004 - 2010
Success with this Doc
Yes
Treatment
1 Fertility Medications
Diagnosis
Unexplained
10
10
I had a fibroid that my gyn thought needed to be taken out but Dr. Akerman thought we could at least try and proceed with CC/DI to see if I could get pregnant without a risky surgery first....Dr. Akerman was quite compassionate and gave me a few recommendations for treatment and after thinking over everything I proceeded with one of them.
The nursing staff [Fertility and IVF Center of Miami] was exemplary, showing compassion an making sure I understood the instructions given to me. I believe [costs were] about $1500 for a CC cycle, DS was separate....Dr. Akerman was quite compassionate and gave me a few recommendations for treatment and after thinking over everything I proceeded with one of them.
Age
33 - 39
Treated
2004 - 2010
Success with this Doc
Yes
Race
—
Income
$0 - $49K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Unexplained
10
10
How was your experience with Fernando Akerman at Fertility & IVF Center of Miami?
Dr. Akerman was quite compassionate and gave me a few recommendations for treatment and after thinking over everything I proceeded with one of them.
What's one piece of advice would you give a prospective patient of Fernando Akerman at Fertility & IVF Center of Miami?
Be patient with yourself and don't be afraid to ask your doctor anything.
During treatment, were you treated like a number or a human with Fernando Akerman at Fertility & IVF Center of Miami?
He was very caring and took the time to explain everything to me.
Describe the protocols Fernando Akerman used in your cycles at Fertility & IVF Center of Miami and their degree of success.
I had a fibroid that my gyn thought needed to be taken out but Dr. Akerman thought we could at least try and proceed with CC/DI to see if I could get pregnant without a risky surgery first.
Describe your experience with the nursing staff.
The nursing staff was exemplary, showing compassion an making sure I understood the instructions given to me.
Describe your experience with Fertility & IVF Center of Miami.
Centrally located so easy to get to and very clean.
Describe the costs associated with your care under Fernando Akerman at Fertility & IVF Center of Miami.
I believe it was about $1500 for a CC cycle, DS was separate.
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10
10
Age
27 - 28
Treated
2017 - 2018
Success with this Doc
?
Treatment
4 Fertility Medications
Diagnosis
Poor Egg Quality, Tubal Blockage
10
10
We sat in her office and she [Dr. Minna Selub] explained everything in detail re: my treatment...She was straight forward about everything. She did push donating my eggs. I am currently on the list since I can’t afford IVF she said the money I get from the donation can help...My experience was a pleasant one although it was not successful. She took the time out to speak to me and text me with results and find underlying issues. I was discouraged a few times but she gave me hope. Every question I had she answered she wasn’t judgmental at all. I felt very comfortable.
Nursing staff [at Fertility & IVF Center of Miami] was great she [Dr. Selub] has a nurse named Debbie who does everything!! She’s great...The office strengths are great communication and efficient staff. The doctor runs on time and she has great bedside manner. The office weaknesses are not having in house lab of imaging. I wish they had in house financing...Lab tests were ordered for me as well as an HSG. I was given letrozole and was told to do timed intercourse.
Age
27 - 28
Treated
2017 - 2018
Success with this Doc
?
Race
Black or African-American
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 Fertility Medications
Diagnosis
Poor Egg Quality, Tubal Blockage
10
10
How was your experience with Minna Selub at Fertility & IVF Center of Miami?
My experience was a pleasant one although it was not successful. She took the time out to speak to me and text me with results and find underlying issues. I was discouraged a few times but she gave me hope. Every question I had she answered she wasn’t judgmental at all. I felt very comfortable.
What's one piece of advice would you give a prospective patient of Minna Selub at Fertility & IVF Center of Miami?
Always be an advocate for yourself. Know your medical history. Be ready to be asked to donate your eggs.
During treatment, were you treated like a number or a human with Minna Selub at Fertility & IVF Center of Miami?
We sat in her office and she explained everything in detail re: my treatment. With all results she would get right back with me and have her nurse text me. She was straight forward about everything. She did push donating my eggs. I am currently on the list since I can’t afford IVF she said the money I get from the donation can help.
Describe the protocols Minna Selub used in your cycles at Fertility & IVF Center of Miami and their degree of success.
Lab tests were ordered for me as well as an HSG. I was given letrozole and was told to do timed intercourse.
Describe your experience with the nursing staff.
Nursing staff was great she has a nurse named Debbie who does everything!! She’s great.
Describe your experience with Fertility & IVF Center of Miami.
The office strengths are great communication and efficient staff. The doctor runs on time and she has great bedside manner. The office weaknesses are not having in house lab of imaging. I wish they had in house financing.
Describe the costs associated with your care under Minna Selub at Fertility & IVF Center of Miami.
I had to pay a copay for my office visit and the copay was high for my blood work because of the type of testing.
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0
2
Age
30 - 31
Treated
2018 - 2019
Success with this Doc
No
Treatment
4 IUI, Donor Sperm
Diagnosis
—
0
2
We only saw him [Dr. Fernando Akerman] one all the work was done by the nurse, we asked to see him again but the denial the request every single time! We tough that he was different to others doctors for being Latino but we were wrong... We used Clomid 50mg 2 per day/ 5 days. Ovidreal and after 1 day or two the nurses made the IUI after 15 min we just could do everything we want... Every one there just treated us like a number we didn’t matter because we were not in ivf
They [Fertility & IVF Ctr of Miami] are good to make money bad in communication and organization. They don’t show humanity and are careless. If you call them would go straight to voicemail. They are clean but the equipment is not updated when we had the first IUI the light wasn’t working I was given light to the nurse trough my phone when se could not fin the cervical neck I went out and complained they fixed it by bring it a lamp light. On the procedure they made me a damaged on my uterus that it’s visible on ultrasound.
Age
30 - 31
Treated
2018 - 2019
Success with this Doc
No
Race
Latino
Income
$0 - $49K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, Donor Sperm
Diagnosis
—
0
2
How was your experience with Fernando Akerman at Fertility & IVF Center of Miami?
We only saw him one all the work was done by the nurse, we asked to see him again but the denial the request every single time! We tough that he was different to others doctors for being Latino but we were wrong
What's one piece of advice would you give a prospective patient of Fernando Akerman at Fertility & IVF Center of Miami?
Just do ivf because they don’t care IUI patients
During treatment, were you treated like a number or a human with Fernando Akerman at Fertility & IVF Center of Miami?
Every one there just treated us like a number we didn’t matter because we were not in ivf
Describe the protocols Fernando Akerman used in your cycles at Fertility & IVF Center of Miami and their degree of success.
We used Clomid 50mg 2 per day/ 5 days.
Ovidreal and after 1 day or two the nurses made the IUI after 15 min we just could do everything we want
Describe your experience with your nurse at Fertility & IVF Center of Miami. (Assigned nurse: Helena)
Helena was the best that we have there
Describe your experience with Fertility & IVF Center of Miami.
They are good to make money bad in communication and organization. They don’t show humanity and are careless. If you call them would go straight to voicemail. They are clean but the equipment is not updated when we had the first IUI the light wasn’t working I was given light to the nurse trough my phone when se could not fin the cervical neck I went out and complained they fixed it by bring it a lamp light. On the procedure they made me a damaged on my uterus that it’s visible on ultrasound.
Describe the costs associated with your care under Fernando Akerman at Fertility & IVF Center of Miami.
each cycle of iui cost us like 1300$ with out the medication
What specific things went wrong at Fertility & IVF Center of Miami?
- Failed to call with results
- Failed to send your chart to another clinic
- Failed to convey critical information
Describe the specific things that went wrong at Fertility & IVF Center of Miami.
They never send me the file even when we called 4 times to speak with medical records
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10
10
Age
34
Treated
2018
Success with this Doc
?
Treatment
1 IUI, 2 IVF
Diagnosis
Poor Egg Quality
10
10
I love him as a doctor [Fernando Akerman], i will recommend him 100 percent, he had a smile all the time, very warm and always answered all my questions, always willing to help and work with my schedule, very professional and great human.... Started with contraceptive pills, then We used menopur and gonal f. 150 ui in the morning and 150 in the afternoon. And pregnil as antagonist.
I have no complaints [of Fertility & IVF Center of Miami], just one time incident with the clinical coordinators that didn't schedule me right at the time ,and i had to wait, but mistakes happen, we are humans, i am not going to evaluate them wrong for one time incident... Vwry well known, organized and very nice nurses... Started with contraceptive pills, then We used menopur and gonal f. 150 ui in the morning and 150 in the afternoon. And pregnil as antagonist.
Age
34
Treated
2018
Success with this Doc
?
Race
Latino
Income
$0 - $49K
Occupation
—
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
1 IUI, 2 IVF
Diagnosis
Poor Egg Quality
10
10
How was your experience with Fernando Akerman at Fertility & IVF Center of Miami?
I love him as a doctor, i will recommend him 100 percent, he had a smile all the time, very warm and always answered all my questions, always willing to help and work with my schedule, very professional and great human.
What's one piece of advice would you give a prospective patient of Fernando Akerman at Fertility & IVF Center of Miami?
Trust the process, he knows what he is doing.
During treatment, were you treated like a number or a human with Fernando Akerman at Fertility & IVF Center of Miami?
He is very warm and listening, very explicated, he answered all my questions, very nice doctor and human, very professional, he is a good doctor.
Describe the protocols Fernando Akerman used in your cycles at Fertility & IVF Center of Miami and their degree of success.
Started with contraceptive pills, then We used menopur and gonal f. 150 ui in the morning and 150 in the afternoon. And pregnil as antagonist.
Describe your experience with the nursing staff.
Vwry well known, organized and very nice nurses
Describe your experience with Fertility & IVF Center of Miami.
I have no complaints, just one time incident with the clinical coordinators that didn't schedule me right at the time ,and i had to wait, but mistakes happen, we are humans, i am not going to evaluate them wrong for one time incident
Describe the costs associated with your care under Fernando Akerman at Fertility & IVF Center of Miami.
$25,000
Describe Fernando Akerman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
We haven't get to that point
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10
10
Age
28
Treated
2015
Success with this Doc
Yes
Treatment
7 IUI
Diagnosis
Male Factor
10
10
She [Dr. Taylor] was so human! Made me calm in a situation where anxiety is constantly there. Always had a plan of action to keep us on track. She was amazing and continues to reach out to see how we are doing. She was consistently involved and always took extra time to answer questions. ... She always took the time to explain everything and at no point did she seem as though it was not going to happen.
Long wait times! Can be waiting up to 2 hours so do not plan to be at work quickly. Best times to go is super early or last. ... The staff [Fertility & IVF Center of Miami] is amazing ... Iui cycles ranged from $2500/$3500 each. ... Ask lots of questions in initial visit to understand the process. ... [The nursing staff] Always happy to see you and care about you. ...
Age
28
Treated
2015
Success with this Doc
Yes
Race
Latino
Income
$50K - $99K
Occupation
Business Executive
Order & Number of Docs Seen
1st of 2 Docs
Treatment
7 IUI
Diagnosis
Male Factor
10
10
How was your experience with Joelle Taylor at Fertility & IVF Center of Miami?
She was so human! Made me calm in a situation where anxiety is constantly there. Always had a plan of action to keep us on track. She was amazing and continues to reach out to see how we are doing. She was consistently involved and always took extra time to answer questions.
What's one piece of advice would you give a prospective patient of Joelle Taylor at Fertility & IVF Center of Miami?
She will make you feel like you’ve known her for years.
During treatment, were you treated like a number or a human with Joelle Taylor at Fertility & IVF Center of Miami?
She always took the time to explain everything and at no point did she seem as though it was not going to happen.
Describe your experience with the nursing staff.
Always happy to see you and care about you.
Describe your experience with Fertility & IVF Center of Miami.
Long wait times! Can be waiting up to 2 hours so do not plan to be at work quickly. Best times to go is super early or last. Ask lots of questions in initial visit to understand the process. The staff is amazing
Describe the costs associated with your care under Joelle Taylor at Fertility & IVF Center of Miami.
Iui cycles ranged from $2500/$3500 each.
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10
8
Age
27 - 28
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
4 IUI
Diagnosis
Anovulation, PCOS, Unexplained
10
8
Dr. Taylor always make me feel so much more hopeful after talking with her. We honestly didn’t think having a baby would be possible. ... I knew though that Dr. Taylor would do what’s best for us. I never second guessed her decisions and that was extremely comforting. ... Dr.Taylor was the only doctor that treated my husband and I with love, warmth and compassion. ... She’s a brilliant doctor with compassion which is extremely hard to find!
The clinic [Fertility and IVF Center of Miami] needs work. ... I have a few issues with the office staff. They never smiled. Were extremely grumpy. In a business that’s so emotionally sensitive I definitely expected more ... I had a few insurance issues. They over billed me a few times ... The nursing staff was okay. ... Each iui was around 300. The injections shots were over 100 each and I was taking two per day
Age
27 - 28
Treated
2016 - 2017
Success with this Doc
Yes
Race
Latino, Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI
Diagnosis
Anovulation, PCOS, Unexplained
10
8
How was your experience with Joelle Taylor at Fertility & IVF Center of Miami?
Dr. Taylor always make me feel so much more hopeful after talking with her. We honestly didn’t think having a baby would be possible. But she made it happen. Along with Gods grace of course! The fertility journey was very rough for us. Lots of ups and downs. Tons of appointments. I knew though that Dr. Taylor would do what’s best for us. I never second guessed her decisions and that was extremely comforting.
What's one piece of advice would you give a prospective patient of Joelle Taylor at Fertility & IVF Center of Miami?
She’s a brilliant doctor with compassion which is extremely hard to find!
During treatment, were you treated like a number or a human with Joelle Taylor at Fertility & IVF Center of Miami?
Dr.Taylor was the only doctor that treated my husband and I with love, warmth and compassion. Fertility cycles are extremely heartbreaking and overall stressful. We are so thankful for her giving us the greatest blessing we have
Describe the protocols Joelle Taylor used in your cycles at Fertility & IVF Center of Miami and their degree of success.
We started with clomid. I never responded. After that we tried femara and I responded once. My follicles don’t grow on their own so we moved to injections which are SO expensive. After about 4 IUi cycles and a back to back cycle I finally got pregnant! Currently have an amazing one year old
Describe your experience with the nursing staff.
The nursing staff was okay. I didn’t like the office secretaries
Describe your experience with Fertility & IVF Center of Miami.
The clinic needs work. I know doctor Taylor moved offices so this isn’t related to her current office. I have a few issues with the office staff. They never smiled. Were extremely grumpy. In a business that’s so emotionally sensitive I definitely expected more
Describe the costs associated with your care under Joelle Taylor at Fertility & IVF Center of Miami.
Each iui was around 300. The injections shots were over 100 each and I was taking two per day for weeks at a time plus min of two ultrasounds a week at 160dollars each aftwebinsurance pain their portion
Describe Joelle Taylor's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
We never did this procedure
What specific things went wrong at Fertility & IVF Center of Miami?
- Lost paperwork
- Failed to call with results
- Provided conflicting information
Describe the specific things that went wrong at Fertility & IVF Center of Miami.
I had a few insurance issues. They over billed me a few times
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8
8
Age
40 - 41
Treated
2016 - 2017
Success with this Doc
No
Treatment
2 IUI, 2 IVF, Donor Eggs
Diagnosis
Male Factor, Poor Egg Quality, Immunological, Unexplained
8
8
Dr. Michael Jacobs highly recommended we move straight to IVF treatments but because we were facing financial challenges paying for the treatment he then offered to start us off on IUI treatments which were much less costly to see if that would work for us. He set our expectation low for this. Just like he predicted, we did two IUI treatments and neither of them worked.
Fertility and IVF Miami was very easy to work with. I was able to get my routine bloodwork and ultrasounds before work. I was able to get the appointment times I needed. You are not assigned a particular nurse so if you have questions, you have to call into the clinic and one of the nurses will get back to you. You never know which nurse will call. There was also a lot of turnover with the nurses so a lot of times I was seeing a new nurse. Although all of the nurses were very good.
Age
40 - 41
Treated
2016 - 2017
Success with this Doc
No
Race
Ashkenazi Jewish, Latino
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, 2 IVF, Donor Eggs
Diagnosis
Male Factor, Poor Egg Quality, Immunological, Unexplained
8
8
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
Dr. Michael Jacobs was the first doctor we saw in our fertility process. He was patient and listened and tried to answer our many questions. He gave us a realistic view of what was going to happen and helped us set a path forward for our treatment. It was great to have the face to face/one on one time with the doctor.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
Make sure you plan all of your questions in advance. You need to get all of your questions answered and you won't have many opportunities to sit with the doctor one on one.
During treatment, were you treated like a number or a human with Michael Jacobs at Fertility & IVF Center of Miami?
We were new to the fertility process. We were nervous and didn't know much. Dr. Jacobs spent plenty of time talking with me and my husband about the process and managing our expectations. He took into our account our financial challenges. He listened
Describe the protocols Michael Jacobs used in your cycles at Fertility & IVF Center of Miami and their degree of success.
Dr. Michael Jacobs highly recommended we move straight to IVF treatments but because we were facing financial challenges paying for the treatment he then offered to start us off on IUI treatments which were much less costly to see if that would work for us. He set our expectation low for this. Just like he predicted, we did two IUI treatments and neither of them worked.
Describe your experience with the nursing staff.
I was not assigned a specific nurse but every time I went in for treatment or bloodwork or an ultrasound, the nurses were very kind and compassionate.
Describe your experience with Fertility & IVF Center of Miami.
Fertility and IVF Miami was very easy to work with. I was able to get my routine bloodwork and ultrasounds before work. I was able to get the appointment times I needed.
You are not assigned a particular nurse so if you have questions, you have to call into the clinic and one of the nurses will get back to you. You never know which nurse will call. There was also a lot of turnover with the nurses so a lot of times I was seeing a new nurse. Although all of the nurses were very good.
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Verified
This patient has provided documentation of treatment at this clinic.
9
10
Age
28 - 32
Treated
2013 - 2017
Success with this Doc
Yes
Treatment
5 IUI
Diagnosis
Endometriosis, PCOS
9
10
Dr. Jacobs can seem like a robot or stiff some times, but he really cares about your feelings and overall care. He takes into account your personal life when he is making a plan for your cycles. He answers all of your questions no mattet how many times you ask.... One of our IUI cycles had to be canceled due to over stimulation of egg folicles. There were too many to peoceed with insemination.
The entire staff [at Fertility & IVF Center of Miami- Miami] is very friendly. The doctors are knowledgeable. They are in the office 7 days a week. When you call afterhours, they return your messages promptly. The nurses taking you blood are really good.... Each IUI cycle was about $5,000 after prodecures and medications. With no insurance coverage....
One of our IUI cycles had to be canceled due to over stimulation of egg folicles. There were too many to peoceed with insemination.
Age
28 - 32
Treated
2013 - 2017
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
5 IUI
Diagnosis
Endometriosis, PCOS
9
10
How was your experience with Michael Jacobs at Fertility & IVF Center of Miami?
Dr. Jacobs can seem like a robot or stiff some times, but he really cares about your feelings and overall care. He takes into account your personal life when he is making a plan for your cycles. He answers all of your questions no mattet how many times you ask.
What's one piece of advice would you give a prospective patient of Michael Jacobs at Fertility & IVF Center of Miami?
Patience is key, doesnt always happen the first time.
Describe your experience with Fertility & IVF Center of Miami.
The entire staff is very friendly. The doctors are knowledgeable. They are in the office 7 days a week. When you call afterhours, they return your messages promptly. The nurses taking you blood are really good.
Describe the costs associated with your care under Michael Jacobs at Fertility & IVF Center of Miami.
Each IUI cycle was about $5,000 after prodecures and medications. With no insurance coverage.
What specific things went wrong at Fertility & IVF Center of Miami?
- Failed to order appropriate test
- Canceled a cycle due to clinic error
Describe the specific things that went wrong at Fertility & IVF Center of Miami.
One of our IUI cycles had to be canceled due to over stimulation of egg folicles. There were too many to peoceed with insemination.
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10
10
Age
36 - 38
Treated
2017 - 2019
Success with this Doc
?
Treatment
IVF
Diagnosis
Endometriosis, Unexplained
10
10
[Dr. Farah Chuong is] An amazing doctor- kind, rigorous, and attentive. Great hopes for the future!...Thorough and willing to change protocol, great attention to detail....She always responds to emails, is helpful with questions, and guides us through next steps. She keeps up with the latest research and consults with the other doctors regularly...I tried Chlomid, didn't work...[Eset approach] Single is better, positive chemical pregnancy rather than double and none.
Paperwork transfer [at Fertility & IVF Center of Miami] was not as easy...27,000 for two frozen embryo tries including egg retrieval...Great clinic, doctors are great. Wish fees were not so high. It's a long process so make sure you have social and emotional support along the way from friends, family, therapist, and acupuncturist. If you have a question, ask. They are great at explaining and learning from failures...She [nurse] did a great job with appointments and following up with questions.
Age
36 - 38
Treated
2017 - 2019
Success with this Doc
?
Race
South Asian
Income
$100K - $199K
Occupation
Professor
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IVF
Diagnosis
Endometriosis, Unexplained
10
10
How was your experience with Farah Chuong at Fertility & IVF Center of Miami?
Thorough and willing to change protocol, great attention to detail. Prices are a bit high. She always responds to emails, is helpful with questions, and guides us through next steps. She keeps up with the latest research and consults with the other doctors regularly.
What's one piece of advice would you give a prospective patient of Farah Chuong at Fertility & IVF Center of Miami?
Suggest a good therapist to help them along this journey.
During treatment, were you treated like a number or a human with Farah Chuong at Fertility & IVF Center of Miami?
An amazing doctor- kind, rigorous, and attentive. Great hopes for the future!
Describe the protocols Farah Chuong used in your cycles at Fertility & IVF Center of Miami and their degree of success.
I tried Chlomid, didn't work.
Describe your experience with your nurse at Fertility & IVF Center of Miami. (Assigned nurse: Theresa)
She did a great job with appointments and following up with questions.
Describe your experience with Fertility & IVF Center of Miami.
Great clinic, doctors are great. Wish fees were not so high. It's a long process so make sure you have social and emotional support along the way from friends, family, therapist, and acupuncturist. If you have a question, ask. They are great at explaining and learning from failures.
Describe the costs associated with your care under Farah Chuong at Fertility & IVF Center of Miami.
27,000 for two frozen embryo tries including egg retrieval
Describe Farah Chuong's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
Single is better, positive chemical pregnancy rather than double and none.
What specific things went wrong at Fertility & IVF Center of Miami?
- Lost paperwork
Describe the specific things that went wrong at Fertility & IVF Center of Miami.
Paperwork transfer was not as easy.
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