Fertility Answers

4 doctors work here

Rated 8.8
Strongly recommend: 77%Neutral: 9%Don't recommend: 14%8.8
77% strongly recommend
76 reviews
Operations
9.3
9.3
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.2
9.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.7
8.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9
9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.7
8.7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
567
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

Baton Rouge
500 Rue de la Vie
Baton Rouge, LA 70817
Lafayette
206 E. Farrel Rd.
Lafayette, LA 70508

76 patient reviews

2015, Successful
NPS
8
NPS
9
Age 24
Anovulation
Tubal Blockage
Unexplained
Income $0 - $49K
1st of 2 Docs
2 Fertility Medications With Other Docs
Neutral
Strongly Recommends
Successful
I had a wonderful experience with Susan Conway. She performed a dye-test on me and determined that I had one Fallopian tube closed at the very end. She also recommended ivf instead of clomid. I felt cared for... was very gentle and went through everything with me. She showed me what happens in order to get pregnant, and what she could do for me if I chose to proceed with ivf. I cried the entire time and she kept reassuring me that everything would be ok. She understood me and cared for me and my concerns.
[Fertility Answers is] very welcoming and warm. They make you feel like you’re at home. It was a great experience to me. As a whole, I believe the clinic was very clean and organized. It was also a very professional environment to be in...I had a wonderful experience with Susan Conway. She performed a dye-test on me and determined that I had one Fallopian tube closed at the very end. She also recommended ivf instead of clomid...
How was your experience with Susan Conway at Fertility Answers?
I had a wonderful experience with Susan Conway. She performed a dye-test on me and determined that I had one Fallopian tube closed at the very end. She also recommended ivf instead of clomid. I felt cared for
What's one piece of advice would you give a prospective patient of Susan Conway at Fertility Answers?
Let her know everything and all your concerns.
During treatment, were you treated like a number or a human with Susan Conway at Fertility Answers?
My doctor was very gentle and went through everything with me. She showed me what happens in order to get pregnant, and what she could do for me if I chose to proceed with ivf. I cried the entire time and she kept reassuring me that everything would be ok. She understood me and cared for me and my concerns.
Describe the protocols Susan Conway used in your cycles at Fertility Answers and their degree of success.
I only received a dye-test
Describe your experience with Fertility Answers.
It’s very welcoming and warm. They make you feel like you’re at home. It was a great experience to me. As a whole, I believe the clinic was very clean and organized. It was also a very professional environment to be in.
Describe the costs associated with your care under Susan Conway at Fertility Answers.
My insurance pair for my test to be done. I only had to pay $40 ( co-pay). The other visits were not covered by my insurance and the price ranged from $125-$275
8
Doctor
Susan Conway
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Fertility Answers
Lafayette
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5