Florida Fertility Institute

2 doctors work here

Rated 7.9
Strongly recommend: 58%Neutral: 25%Don't recommend: 18%7.9
58% strongly recommend
37 reviews
Operations
8.5
8.5
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.3
9.3
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.2
8.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.5
8.5
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.6
8.6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
407
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

Clearwater
2454 McMullen Booth Road
Clewarwater, FL 33759
Tampa
4728 N Habana Avenue
Tampa, FL 33614

37 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unsuccessful
NPS
0
NPS
0
Age 37 - 39
1 IVF
Diminished Ovarian Reserve
Male Factor
Recurrent Pregnancy Loss
Income $50K - $99K
1st of 4 Docs
10 IUI With Other Docs
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Sanchez] I learned that I was diagnosed with DOR (diminished ovarian reserve) ONLY by reading through my records which were mailed to another clinic. This dx was given in 2016. I would have not continued with treatment using my own eggs @ this point. Further after 4 RE's I learned that being a carrier for Fragile X increases my chances of DOR, Miscarriage and poor embryos/egg quality...10 IUIs w/ either clomid or injectable medications. Antagonist IVF protocol 1 chemical, 1 MC of twins & 1 MC of a singleton
After 3 years of treatments w/ this office [FL Fert Inst] I learned that I was diagnosed with DOR (diminished ovarian reserve) ONLY by reading through my records which were mailed to another clinic....I was beginning to feel like this clinic did not care about my outcome but only wanted my money as well as insurance payment after my 3rd loss. I have wasted over 35K with this clinic only to find out that I needed either donor eggs or donor embryo's...You could schedule any time that was convenient for you....
How was your experience with Mark Sanchez at Florida Fertility Institute?
After 3 years of treatments w/ this office I learned that I was diagnosed with DOR (diminished ovarian reserve) ONLY by reading through my records which were mailed to another clinic. This dx was given in 2016. I would have not continued with treatment using my own eggs @ this point. Further after 4 RE's I learned that being a carrier for Fragile X increases my chances of DOR, Miscarriage and poor embryos/egg quality. I was beginning to feel like this clinic did not care about my outcome but only wanted my money as well as insurance payment after my 3rd loss. I have wasted over 35K with this clinic only to find out that I needed either donor eggs or donor embryo's.
What's one piece of advice would you give a prospective patient of Mark Sanchez at Florida Fertility Institute?
Demand testing, demand to be able to review your chart and be your own advocate. More importantly, go find ANOTHER clinic.
During treatment, were you treated like a number or a human with Mark Sanchez at Florida Fertility Institute?
I do not feel like they cared about me as a person.
Describe the protocols Mark Sanchez used in your cycles at Florida Fertility Institute and their degree of success.
10 IUIs w/ either clomid or injectable medications. Antagonist IVF protocol 1 chemical, 1 MC of twins & 1 MC of a singleton
Describe your experience with Florida Fertility Institute.
After 3 years of treatments w/ this office I learned that I was diagnosed with DOR (diminished ovarian reserve) ONLY by reading through my records which were mailed to another clinic. This dx was given in 2016. I would have not continued with treatment using my own eggs @ this point. Further after 4 RE's I learned that being a carrier for Fragile X increases my chances of DOR, Miscarriage and poor embryos/egg quality. I was beginning to feel like this clinic did not care about my outcome but only wanted my money as well as insurance payment after my 3rd loss. I have wasted over 35K with this clinic only to find out that I needed either donor eggs or donor embryo's.
Describe your experience with your monitoring appointments at Florida Fertility Institute.
You could schedule any time that was convenient for you.
Describe the costs associated with your care under Mark Sanchez at Florida Fertility Institute.
over 35k
Describe Mark Sanchez's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Fertility Institute.
None
What specific things went wrong at Florida Fertility Institute?
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Florida Fertility Institute.
After 3 years of treatments w/ this office I learned that I was diagnosed with DOR (diminished ovarian reserve) ONLY by reading through my records which were mailed to another clinic. This dx was given in 2016. I would have not continued with treatment using my own eggs @ this point. Further after 4 RE's I learned that being a carrier for Fragile X increases my chances of DOR, Miscarriage and poor embryos/egg quality. I was beginning to feel like this clinic did not care about my outcome but only wanted my money as well as insurance payment after my 3rd loss. I have wasted over 35K with this clinic only to find out that I needed either donor eggs or donor embryo's.
0
Doctor
Mark Sanchez
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
4 of 5
Trustworthiness
1 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
1 of 5
0
Clinic
Florida Fertility Institute
Tampa
NPS
Operations
2 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
8
NPS
8
Age 39
1 IUI
Diminished Ovarian Reserve
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Donor Sperm
Neutral
Neutral
Unsuccessful
He [Dr. Mark Sanchez] was also up front in discussion about my potential chances. Although he said that my low AMH may mean it would not be successful he understood me wanting to at least try a cycle before considering donor eggs...He was completely open and supportive of my decision to be a single mother by choice...He was always very nice, but sometimes felt a little condescending...He gave mostly overviews and left specifics of treatment to the IVF coordinater and finances to the billing department.
There was an initial consultation charge of about $200 [at Florida Fertility Institute] then a flat fee for the remainder of treatment, not including medications, of $10,750 plus $500 fee since I financed some of it. After two cycles, one cancelled due to poor performance and the second converted to IUI again because of poor response I was able to request a refund of my unused funds, $8949. Or that could have been used towards a different course of treatment...He recommended either donor eggs, which they can do, or donor embryos, which would require me to go elsewhere.... They do most of their procedures and tests in house so are able to get you test results within the same day. You have to take checks because there is a fee for any card transactions.
How was your experience with Mark Sanchez at Florida Fertility Institute?
He was always very nice, but sometimes felt a little condescending. He gave mostly overviews and left specifics of treatment to the IVF coordinater and finances to the billing department. He was completely open and supportive of my decision to be a single mother by choice. Overall the experience with him was positive.
What's one piece of advice would you give a prospective patient of Mark Sanchez at Florida Fertility Institute?
Make sure to write down specific questions. He tents to give broad strokes of information so I sometimes felt unsure about each individual step.
During treatment, were you treated like a number or a human with Mark Sanchez at Florida Fertility Institute?
He was always very pleasant and personable. He was also up front in discussion about my potential chances. Although he said that my low AMH may mean it would not be successful he understood me wanting to at least try a cycle before considering donor eggs.
Describe the protocols Mark Sanchez used in your cycles at Florida Fertility Institute and their degree of success.
Since I had low AMH he recommended we go straight to IVF. My medications were pretty aggressive, meopur and follistim. The first cycle was cancelled due to poor response. For the second cycle we added human growth hormone prior to and overlapping with the stim medicines. When the five day ultrasound showed poor response again we converted to IUI and triggered for the one mature follicle. Since that try was not successful he recommended either donor eggs, which they can do, or donor embryos, which would require me to go elsewhere.
Describe your experience with your nurse at Florida Fertility Institute. (Assigned nurse: Charlie and Andrea)
They were all very nice and supportive. I had to ask specific questions though because they often glossed over steps or went through things very quickly. They did provide links to online resources.
Describe your experience with Florida Fertility Institute.
The clinic overall was very well organized. Everyone was very nice. They do most of their procedures and tests in house so are able to get you test results within the same day. You have to take checks because there is a fee for any card transactions. Although they mention a billing department if you have any questions about payments or your account t you must call the front desk and request to talk to Vanessa. It's the only way to get ahold of her and she is the only one with the information.
Describe the costs associated with your care under Mark Sanchez at Florida Fertility Institute.
There was an initial consultation charge of about $200 then a flat fee for the remainder of treatment, not including medications, of $10,750 plus $500 fee since I financed some of it. After two cycles, one cancelled due to poor performance and the second converted to IUI again because of poor response I was able to request a refund of my unused funds, $8949. Or that could have been used towards a different course of treatment.
Describe Mark Sanchez's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Fertility Institute.
I never got that far
8
Doctor
Mark Sanchez
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
Florida Fertility Institute
Tampa
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
2016 - 2017, Successful
NPS
10
NPS
10
Age 43 - 44
1 IUI
1 IVF
1 Embryo Freezing (cancer)
Cancer
Poor Egg Quality
European
Income $50K - $99K
2nd of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Mark Sanchez's bedside manner was warm and compassionate, very empathetic and understanding of how draining the process was in every way. He managed expectations clearly and concisely and was always very honest... in Dr. Sanchez's hands, we always felt reassured. When he performed the transfer of our frozen embryo, he seemed as emotionally invested in our success as we were.
The clinic itself [Florida Fertility Institute] is immaculate, very aesthetically-pleasing and comfortable, the people from the business office that explain payment options were very astute, all of our nurses was very communicative and easy to reach if we had an after-hours concern... The only miscommunication we had was not being aware that there was a 3% charge for using a credit card
How was your experience with Mark Sanchez at Florida Fertility Institute?
As previously indicated, he managed our expectations like a professional, warning us of potential risks, guiding us through best practices, and always answering every question with sincerity. On our first transfer, the embryos did not latch, which could've have happened for a number of reasons (they were too weak, my wife was more active than she should've been...who knows), and Dr. Sanchez prepared us for the possibility that despite all of the injections, all of the hormones, all of the financial obligation, all of the stress, that there is a chance that pregnancy may not occur. It is devastating receiving that phone call. Yet, in Dr. Sanchez's hands, we always felt reassured. When he performed the transfer of our frozen embryo, he seemed as emotionally invested in our success as we were. There was a moment before the transfer that I remember specifically, where he nodded his head and closed his eyes for a moment (possibly to pray, or meditate, or just get in the proper headspace), and witnessing this put a strange calm over me. Lo and behold, our baby was born beautiful, healthy, and perfect. We can never thank Dr. Sanchez enough, and only hope someday we can afford to see him again to give our child a sibling. We trust him without question.
What's one piece of advice would you give a prospective patient of Mark Sanchez at Florida Fertility Institute?
Listen to him attentively, trust his counsel, and follow his instructions meticulously.
During treatment, were you treated like a number or a human with Mark Sanchez at Florida Fertility Institute?
Mark Sanchez's bedside manner was warm and compassionate, very empathetic and understanding of how draining the process was in every way. He managed expectations clearly and concisely and was always very honest, but still treated us with kid gloves. He gave precise instructions on how to behave, what to avoid, and what to expect either way. He has a very kind and calm demeanor and legitimate concern for his patients. We could not have been in better hands.
Describe the protocols Mark Sanchez used in your cycles at Florida Fertility Institute and their degree of success.
We went three rounds: The first was IUI; although there was a number of hormone injections and medicines involved, the second was a two embryo transfer, and the third was the frozen embryo transfer that we cryogenically preserved from the first egg retrieval and insemination. I cannot recall the names of the medications/injections right now; although, we researched them intensively at the time. There were also dietary requirements, like extra Folic Acid, and added Estrogen.
Describe your experience with the nursing staff at Florida Fertility Institute.
All of my communications with the nurses were excellent to my recollection. The only miscommunication we had was not being aware that there was a 3% charge for using a credit card, which is significant when the payments are as large as they are; however, that is more of an administrative error. As far as the care from the nurses, everything was excellent.
Describe your experience with Florida Fertility Institute.
The only weakness I can think of was the miscommunication about the fee for using a credit card. The clinic itself is immaculate, very aesthetically-pleasing and comfortable, the people from the business office that explain payment options were very astute, all of our nurses was very communicative and easy to reach if we had an after-hours concern - which happened a lot. It was a wonderful experience and we would not hesitate to repeat it.
Describe the costs associated with your care under Mark Sanchez at Florida Fertility Institute.
All three attempts including all injections for all three times, all visits, egg retrieval, IUI, two embryo transfers, cryo freezing the embryo, and everything else fell below $30,000 I think. Important to remember that just one round of injections was around $7,500, I think...so, all in all, it was what we expected. Possibly less. I am ballparking.
Describe Mark Sanchez's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Fertility Institute.
We had three embryos. We asked why we were not inserting all three at once, and Dr. Sanchez explained enough potential risks to convince us to only use 2 at first and freeze the third. this turned out to be the right advice because the third one turned out to be our baby boy.
10
Doctor
Mark Sanchez
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Florida Fertility Institute
Tampa
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 31 - 32
2 IUI
PCOS
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sanchez sat down on several occasions and explained exactly what was going on and what to expect. He was genuine and seemed to care about me and my husband...Dr. Sanchez explained to my husband exactly how the IUI process worked and drew us a very nice picture of the time table of when to take certain injections, when the IUI would be done or not done if I was not responding correctly. Before the IUI, he explained different scenarios about an IUI and how the medicine could affect my body. After the IUI, I hyperstimulated, when I met with him, he was understanding and sympathetic but positive and made me feel better about the diagnosis.
Hours of the clinic [Florida Fertility Institute] are very specific. I had a flexible schedule so I was able to fit everything in my schedule but it could be difficult for others depending on their work schedule...[Nurse] Mandy was prompt in calling me back about blood levels and which medicine I should take or if I needed to change the dosage. She seemed to care about how I felt and very supportive. When I hyper-stimulated she made sure I was able to get into the office to see the doctors and get the answers I wanted/needed.
How was your experience with Mark Sanchez at Florida Fertility Institute?
Dr. Sanchez explained to my husband exactly how the IUI process worked and drew us a very nice picture of the time table of when to take certain injections, when the IUI would be done or not done if I was not responding correctly. Before the IUI, he explained different scenarios about an IUI and how the medicine could affect my body. After the IUI, I hyperstimulated, when I met with him, he was understanding and sympathetic but positive and made me feel better about the diagnosis.
What's one piece of advice would you give a prospective patient of Mark Sanchez at Florida Fertility Institute?
Don't be afraid to ask questions. He is happy to make sure that you understand exactly what is going on.
During treatment, were you treated like a number or a human with Mark Sanchez at Florida Fertility Institute?
Dr. Sanchez sat down on several occasions and explained exactly what was going on and what to expect. He was genuine and seemed to care about me and my husband.
Describe the protocols Mark Sanchez used in your cycles at Florida Fertility Institute and their degree of success.
First round we used a combination of Follistim and Menopur. I don't ovulate on my own so they were really trying to get my system working. My body responded very quickly and so I stopped taking the Follistim. First round didn't work. Second round, we started on a low dose of Follistim only. My body was responding but levels were not as high as they should be so the dosage of Follistim was raised. Second round worked:)
Describe your experience with your nurse at Florida Fertility Institute. (Assigned nurse: Mandy)
Mandy was prompt in calling me back about blood levels and which medicine I should take or if I needed to change the dosage. She seemed to care about how I felt and very supportive. When I hyperstimulated she made sure I was able to get into the office to see the doctors and get the answers I wanted/needed.
Describe your experience with Florida Fertility Institute.
Hours of the clinic are very specific. I had a flexible schedule so I was able to fit everything in my schedule but it could be difficult for others depending on their work schedule.
Describe the costs associated with your care under Mark Sanchez at Florida Fertility Institute.
My insurance does not cover fertility treatments, so I had to pay it all out of pocket. My insurance did cover part of the fertility medication. I did not compare the cost of IUI to other clinics but I thought that it was reasonable for fertility treatments.
10
Doctor
Mark Sanchez
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Florida Fertility Institute
Tampa
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2015, Unsuccessful
NPS
10
NPS
10
Age 33
4 IUI
European
Income $100K - $199K
2nd of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Sanchez was kind and professional. He took his time and explained all processes and procedures. He never promised to fix our problems and he never made me feel bad for being overweight. He never made us feel rushed. He made sure both my husband and I understood all processes.... He also talked to us about emotional health and how much of a toll the already two losses were. He was very kind and never made us feel rushed.
The office [Florida Fertility Institute] was always up front about the charges and fees. I never felt unaware. They even had the medication cheaper in office than I could find at any pharmacy in my area.... The nursing staff and IUI staff were all very nice and informative. When I had questions they always responded very quickly. I could email in the morning and would have a response before lunch.
How was your experience with Mark Sanchez at Florida Fertility Institute?
Dr. Sanchez was kind and professional. He took his time and explained all processes and procedures. He never promised to fix our problems and he never made me feel bad for being overweight. He never made us feel rushed. He made sure both my husband and I understood all processes.
What's one piece of advice would you give a prospective patient of Mark Sanchez at Florida Fertility Institute?
Be honest, he listens very well and takes your thoughts and opinions into consideration.
During treatment, were you treated like a number or a human with Mark Sanchez at Florida Fertility Institute?
Dr. Sanchez and his staff were all polite and kind. At the first appointment he just sat down with my husband and I after reviewing our medical records and talked to us. He told us he was going to do everything he could to help. He said he can't guarantee a child, but he would do everything he could. He also talked to us about emotional health and how much of a toll the already two losses were. He was very kind and never made us feel rushed.
Describe the protocols Mark Sanchez used in your cycles at Florida Fertility Institute and their degree of success.
We did 4 rounds of IUI. I had to take Clomid and another prescription I can't remember the name of. My insurance did not cover the ultrasound prior to the IUI or the IUI or the medication and his office was very upfront with us about the charges.
Describe your experience with your nurse at Florida Fertility Institute.
The nursing staff and IUI staff were all very nice and informative. When I had questions they always responded very quickly. I could email in the morning and would have a response before lunch.
Describe your experience with Florida Fertility Institute.
Without a doubt I would recommend this clinic to anyone. I also had a Hystosalpingogram there by Dr. Zbella and he as well was kind. The only negative is that they do not have an office closer to me. It was a 45 minutes drive each way and that was with good traffic.
Describe the costs associated with your care under Mark Sanchez at Florida Fertility Institute.
The office was always up front about the charges and fees. I never felt unaware. They even had the medication cheaper in office than I could find at any pharmacy in my area.
10
Doctor
Mark Sanchez
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Florida Fertility Institute
Tampa
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2019, Unsuccessful
NPS
10
NPS
10
Age 39 - 43
1 IVF
Unexplained
Black or African-American
Income $0 - $49K
Accountant
1st of 2 Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Zbella is very professional and informative. I was so nervous going through my 1st IVF cycle I couldn't stand it. But Dr Zbella and Dr Sanchez have "what to expect" videos posted on their website that helped ease my anxiety throughout the process. I look forward to continuing to work with him through our next cycle. I trust his judgement and find comfort in the fact he has my best interest in mind.
The office [Florida Fertility Inst] is beautiful and inviting. There are plenty of patient rooms and consultation offices about. The lobby is spacious and comfortable and they always keep their candy bowl full for guys such as my sweet-tooth having husband. ... She trained me during every new process of the cycle and remained patient until I understood. The staff makes me feel as though they're rooting for me, a great support system.
How was your experience with Edward Zbella at Florida Fertility Institute?
Dr Zbella is very professional and informative. I was so nervous going through my 1st IVF cycle I couldn't stand it. But Dr Zbella and Dr Sanchez have "what to expect" videos posted on their website that helped ease my anxiety throughout the process. I look forward to continuing to work with him through our next cycle. I trust his judgement and find comfort in the fact he has my best interest in mind.
What's one piece of advice would you give a prospective patient of Edward Zbella at Florida Fertility Institute?
Be prepared to make tons of office visits. They close early on Fridays but keep decent hours during the week. Also, no need to be shy...You will be required to drop trousers a lot! You will also have bloodwork during most visits as well.
During treatment, were you treated like a number or a human with Edward Zbella at Florida Fertility Institute?
Dr. Zebella has a state of the art facility, a very friendly and compassionate staff. They have the ability to make you feel as comfortable as they can during the process. The IVF process is sometimes difficult, disappointing and often time consuming, but they're happy to help you through it all.
Describe your experience with your nurse at Florida Fertility Institute. (Assigned nurse: Kristy)
I actually have Kristy's personal cell phone number. She always made herself available anytime I had a question or concern. She trained me during every new process of the cycle and remained patient until I understood. The staff makes me feel as though they're rooting for me, a great support system.
Describe your experience with Florida Fertility Institute.
The office is beautiful and inviting. There are plenty of patient rooms and consultation offices about. The lobby is spacious and comfortable and they always keep their candy bowl full for guys such as my sweet-tooth having husband.
10
Doctor
Edward Zbella
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Florida Fertility Institute
Tampa
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2017, Unknown Success
NPS
10
NPS
10
Age 28 - 29
Male Factor
PCOS
Income $50K - $99K
Teacher
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Sanchez was amazing from the moment he walked into the consultation room. He was very much so about talking with us instead of to us...Dr. Sanchez was very compassionate yet straightforward when it came to discussing our options and next steps...He made sure to keep checking with us while we were talking to make sure he wasn't moving too fast and that we understood everything he was going over. He had a sense of humor that made us feel right at home while speaking.
Mandy [nurse at Florida Fertility Institute] has been amazing. Just like Dr. Sanchez, she has been welcoming from day one. Any and all questions that we have had, she has been more than happy to help with. Phone calls have all been returned same day...The clinic is very warm and welcoming. There has always been a smiling face to greet us as we walk in as well as leaving...They have been wonderful and understanding with collecting funds and making sure that all that we need is covered under the current visit cost so there are no extra fees.
How was your experience with Mark Sanchez at Florida Fertility Institute?
Dr. Sanchez was very compassionate yet straightforward when it came to discussing our options and next steps. He told us that he was willing to try if we were, which meant the world to us. He made sure to keep checking with us while we were talking to make sure he wasn't moving too fast and that we understood everything he was going over. He had a sense of humor that made us feel right at home while speaking.
What's one piece of advice would you give a prospective patient of Mark Sanchez at Florida Fertility Institute?
Go in with an open mind. He has your best interest at heart, trust the process.
During treatment, were you treated like a number or a human with Mark Sanchez at Florida Fertility Institute?
Dr. Sanchez was amazing from the moment he walked into the consultation room. He was very much so about talking with us instead of to us.
Describe the protocols Mark Sanchez used in your cycles at Florida Fertility Institute and their degree of success.
Currently, my husband is on pregnyl injections and clomid to try and correct a male infertility issue to see if we are able to move forward.
Describe your experience with your nurse at Florida Fertility Institute. (Assigned nurse: Mandy)
Mandy has been amazing. Just like Dr. Sanchez, she has been welcoming from day one. Any and all questions that we have had, she has been more than happy to help with. Phone calls have all been returned same day.
Describe your experience with Florida Fertility Institute.
The clinic is very warm and welcoming. There has always been a smiling face to greet us as we walk in as well as leaving.
Describe the costs associated with your care under Mark Sanchez at Florida Fertility Institute.
Since we are not covered under our insurance for fertility, everything has been out of pocket. They have been wonderful and understanding with collecting funds and making sure that all that we need is covered under the current visit cost so there are no extra fees.
10
Doctor
Mark Sanchez
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Florida Fertility Institute
Tampa
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
NPS
10
NPS
10
Age 32 - 34
2 IUI
1 IVF
1 Egg Freezing
Male Factor
Income $100K - $199K
Accountant
1st of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Sanchez is compassionate and extremely knowledgeable. He earned my complete trust through his amazing work and understanding of our needs. For example, we were trying IUI and were unsuccessful. Dr. Sanchez reviewed our file and didn't let us waste more time or money continuing down an unsuccessful path. It was worth trying initially but when it was clear to him adjustments were needed he acted. Without prompt from us he worked up another game plan and shortly after we were pregnant...
Florida Fertility Institute is an amazing group. Every one treats you with compassion and is extremely knowledgeable in their field...Dr. Sanchez and his staff were compassionate and listened/answered all our questions and understood all our needs. They celebrated all our triumphs with us and were genuinely invested in our future family...
How was your experience with Mark Sanchez at Florida Fertility Institute?
Dr. Sanchez is compassionate and extremely knowledgeable. He earned my complete trust through his amazing work and understanding of our needs. For example, we were trying IUI and were unsuccessful. Dr. Sanchez reviewed our file and didn't let us waste more time or money continuing down an unsuccessful path. It was worth trying initially but when it was clear to him adjustments were needed he acted. Without prompt from us he worked up another game plan and shortly after we were pregnant. It was the compassion and dedication to our success that impressed us. You aren't getting doctors with photocopied action plans when you go to Florida Fertility Institute. The doctors and the PA, Andrea, give your unique situation customized treatment from start to finish.
What's one piece of advice would you give a prospective patient of Mark Sanchez at Florida Fertility Institute?
Trust Dr. Sanchez with all your fertility needs. He will not disappoint.
During treatment, were you treated like a number or a human with Mark Sanchez at Florida Fertility Institute?
Dr. Sanchez and his staff were compassionate and listened/answered all our questions and understood all our needs. They celebrated all our triumphs with us and were genuinely invested in our future family.
Describe your experience with Florida Fertility Institute.
Florida Fertility Institute is an amazing group. Every one treats you with compassion and is extremely knowledgeable in their field.
Describe the costs associated with your care under Mark Sanchez at Florida Fertility Institute.
$15-20,000.00
10
Doctor
Mark Sanchez
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Florida Fertility Institute
Tampa
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
2
NPS
3
Age 34
Male Factor
Income $0 - $49K
1st of 2 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Sanchez very strongly pushed ICSI-IVF for our Male Fertility. We did not feel like he addressed questions well. I was an IVF newbie and we were not educated well on IVF-ICSI or the possible risks or success/miscarriage possibilites.... I believe a mini dose protocol was used for our case. Low eggs retrieved.... The clinic [Florida Fertility Inst- Tampa] is difficult to get a hold of. Treatment didn't feel very personalized.
The clinic [Florida Fertility Inst- Tampa] is difficult to get a hold of. Treatment didn't feel very personalized.... Different nurses. Had to leave a lot of voicemails as no one was usually available to speak with. I had to do a lot of following up on my own. Andrea-the PA was available if needed.... Weaknesses-did not educate much at all on the procedure or the why's. Did not explain well why I was taking a medication. I felt like I had to ask to find out anything. The clinic shares an office/building with a weight management department. Strengths- Embryologist-Seth O'Gradney- kind, took the time to explain and talk through things re: male factor Gail-ultrasound tech Andrea-was a good resource
How was your experience with Mark Sanchez at Florida Fertility Institute?
Dr. Sanchez very strongly pushed ICSI-IVF for our Male Fertility. We did not feel like he addressed questions well. I was an IVF newbie and we were not educated well on IVF-ICSI or the possible risks or success/miscarriage possibilites.
During treatment, were you treated like a number or a human with Mark Sanchez at Florida Fertility Institute?
The clinic is difficult to get a hold of. Treatment didn't feel very personalized.
Describe the protocols Mark Sanchez used in your cycles at Florida Fertility Institute and their degree of success.
I believe a mini dose protocol was used for our case. Low eggs retrieved.
Describe your experience with the nursing staff at Florida Fertility Institute.
Different nurses. Had to leave a lot of voicemails as no one was usually available to speak with. I had to do a lot of following up on my own. Andrea-the PA was available if needed.
Describe your experience with Florida Fertility Institute.
Weaknesses-did not educate much at all on the procedure or the why's. Did not explain well why I was taking a medication. I felt like I had to ask to find out anything. The clinic shares an office/building with a weight management department. Strengths- Embryologist-Seth O'Gradney- kind, took the time to explain and talk through things re: male factor Gail-ultrasound tech Andrea-was a good resource
Describe Mark Sanchez's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Fertility Institute.
3 day transfer was standard at the time. Though I was told that a 5 day transfer would be more standard the following year.They did not recommend eSET in general.
What specific things went wrong at Florida Fertility Institute?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to convey critical information
2
Doctor
Mark Sanchez
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
3 of 5
3
Clinic
Florida Fertility Institute
Tampa
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2008 - 2012, Unknown Success
NPS
8
NPS
8
Age 30 - 34
1 Fertility Medications
Latinx
Income $0 - $49K
1st of 2 Docs
1 Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
My experience as a patient..I would say was a devent one. He was fair and explained the procedure was not 100% guaranteed. Dr. Sanchez came to speak to me personally and made me aware he would not be there when I woke from the surgery....For the most part I had surgery a bilateral tubal reversal. I was advised I had tonwait 3 months before I could have unprotected sex (to allow sufficient time forchealing). Also I had to try for 12 monthd before Clomid could be prescribed.
They [Florida Fertility Institute] are compassionate, clean record as far as I know and affordable. I say affordable considering everything in Florida is very expensive. I had to travel 4 hours but their price was one third on the cost for the btl....I must admit tje nursingbtean was great. With the exception of onr particular MA. She was so mean honestly. I later on learned they became aware of her behavior and she was dismissed. Mandy took her place and she is an angel.
How was your experience with Mark Sanchez at Florida Fertility Institute?
My experience as a patient..I would say was a devent one. He was fair and explained the procedure was not 100% guaranteed. Dr. Sanchez came to speak to me personally and made me aware he would not be there when I woke from the surgery.
What's one piece of advice would you give a prospective patient of Mark Sanchez at Florida Fertility Institute?
Don't be afraid to ask questions.
During treatment, were you treated like a number or a human with Mark Sanchez at Florida Fertility Institute?
I felt like a human because I was addressed by name and in a respectful manner. If they could not answer my question they would takevmy information and call mr back.
Describe the protocols Mark Sanchez used in your cycles at Florida Fertility Institute and their degree of success.
For the most part I had surgery a bilateral tubal reversal. I was advised I had tonwait 3 months before I could have unprotected sex (to allow sufficient time forchealing). Also I had to try for 12 monthd before Clomid could be prescribed.
Describe your experience with your nurse at Florida Fertility Institute. (Assigned nurse: Mandy)
I must admit tje nursingbtean was great. With the exception of onr particular MA. She was so mean honestly. I later on learned they became aware of her behavior and she was dismissed. Mandy took her place and she is an angel.
Describe your experience with Florida Fertility Institute.
They are compassionate, clean record as far as I know and affordable. I say affordable considering everything in Florida is very expensive. I had to travel 4 hours but their price was one third on the cost for the btl.
Describe the costs associated with your care under Mark Sanchez at Florida Fertility Institute.
It was very reasobale. The btl was one third of the cost of many clinics.
8
Doctor
Mark Sanchez
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Florida Fertility Institute
Tampa
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2016, Successful
NPS
10
NPS
10
Age 38
1 IVF
Income $100K - $199K
3rd of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Zbella was just perfect. He was professional, took time to discuss our concerns and overall made my dream come true...They were absolutely amazing. I had gone to 2 other RE Doctors and this practice was warm and the staff were simply amazing. They answered my questions, they called to check on me and they were patient with all of my questions and concerns...
Charlie and Andrea [at FL Fert Inst - Clear] were the best. They called us to check in, they made sure we were comfortable and answered all of our questions. When Andrea said she would call - she called. That is so nice to have reliable people to speak with when going through a new process...Go to Dr. Zbella first before you try the other more advertised agencies...
How was your experience with Edward Zbella at Florida Fertility Institute?
Dr. Zbella was just perfect. He was professional, took time to discuss our concerns and overall made my dream come true.
What's one piece of advice would you give a prospective patient of Edward Zbella at Florida Fertility Institute?
Go to Dr. Zbella first before you try the other more advertised agencies.
During treatment, were you treated like a number or a human with Edward Zbella at Florida Fertility Institute?
They were absolutely amazing. I had gone to 2 other RE Doctors and this practice was warm and the staff were simply amazing. They answered my questions, they called to check on me and they were patient with all of my questions and concerns.
Describe your experience with your nurse at Florida Fertility Institute. (Assigned nurse: Charlie and Andrea )
Charlie and Andrea were the best. They called us to check in, they made sure we were comfortable and answered all of our questions. When Andrea said she would call - she called. That is so nice to have reliable people to speak with when going through a new process.
Describe the costs associated with your care under Edward Zbella at Florida Fertility Institute.
23k
10
Doctor
Edward Zbella
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Florida Fertility Institute
Tampa
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
8
NPS
8
Age 32
2 IUI
Anovulation
PCOS
Unexplained
Income $100K - $199K
Business Executive
Only Doc Seen
Neutral
Neutral
Success w/ Doc Not sure
He [Dr. Mark Sanchez] really does his best to make you feel comfortable in your current situation. Personally, I'd prefer a little more explanation though. His bedside manners are great. I feel like he truly cares and wants you to have a successful pregnancy.... [FL Fertility Institute is] Super expensive and they charge a 2% credit card fee, which I really don't like. The staff is all great though - Very happy with the care I've received thus far.
[FL Fertility Institute is] Super expensive and they charge a 2% credit card fee, which I really don't like. The staff is all great though - Very happy with the care I've received thus far.... He [Dr. Mark Sanchez] really does his best to make you feel comfortable in your current situation. Personally, I'd prefer a little more explanation though. His bedside manners are great. I feel like he truly cares and wants you to have a successful pregnancy
How was your experience with Mark Sanchez at Florida Fertility Institute?
He really does his best to make you feel comfortable in your current situation. Personally, I'd prefer a little more explanation though. His bedside manners are great. I feel like he truly cares and wants you to have a successful pregnancy.
What's one piece of advice would you give a prospective patient of Mark Sanchez at Florida Fertility Institute?
Be sure to ask lots of questions!
During treatment, were you treated like a number or a human with Mark Sanchez at Florida Fertility Institute?
he does his best to make you feel comfortable
Describe your experience with the nursing staff at Florida Fertility Institute.
Mandy is super sweet and knowledgeable.
Describe your experience with Florida Fertility Institute.
Super expensive and they charge a 2% credit card fee, which I really don't like. The staff is all great though - Very happy with the care I've received thus far. Super expensive and they charge a 2% credit card fee, which I really don't like. The staff is all great though - Very happy with the care I've received thus far.
Describe the costs associated with your care under Mark Sanchez at Florida Fertility Institute.
Pretty expensive (in my opinion). An ultrasound is $250 and the IUI procedure is right around $600.
What specific things went wrong at Florida Fertility Institute?
  • Failed to call with results
8
Doctor
Mark Sanchez
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
8
Clinic
Florida Fertility Institute
Tampa
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5