Florida Institute for Reproductive Medicine

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication: OfferedProviding backup medication: Offered
Jacksonville
836 Prudential Dr
Jacksonville, FL 32207
(904) 399-5620
On a scale from 0-10, how likely are you to recommend Florida Institute for Reproductive Medicine to a friend?
Strongly recommend: 77%Neutral: 20%Don't recommend: 3%9.2
54 assessments
  • 77% Strongly recommend (9-10)
  • 20% Neutral (7-8)
  • 3% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
797
Annual Cycles National Avg.
344
54 assessments
9
Age
35
Treated
2018
Success with this Doc
?
Treatment
2 IVF
Diagnosis
Male Factor
9
Everyone I have talked with at FIRM (nurses, staff, Drs etc) have been helpful and knowledgeable. The location of our clinic is about 3 hours away from the MAIN location so you will have to travel for some procedures (IVF, certain IUIs etc). Sometimes it can take a while to be seen so plan accordingly. It took over an hour on a few visits but sometimes I get seen right away... Dr. Duffy (and perhaps all the doctors at FIRM) are more aggressive and more willing to try new treatments/tests than our previous clinic. This is something we need right now
+ Read more
Age
35
Treated
2018
Success with this Doc
?
Race
European, Latino
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF
Diagnosis
Male Factor
9
Describe your experience with Florida Institute for Reproductive Medicine.
Everyone I have talked with at FIRM (nurses, staff, Drs etc) have been helpful and knowledgeable. The location of our clinic is about 3 hours away from the MAIN location so you will have to travel for some procedures (IVF, certain IUIs etc). Sometimes it can take a while to be seen so plan accordingly. It took over an hour on a few visits but sometimes I get seen right away.
During treatment, were you treated like a number or a human with Daniel Duffy at Florida Institute for Reproductive Medicine?
Dr. Duffy remembered after we returned to FIRM after 1.5 years of treatment at another clinic. He is very through and wants to get to the bottom of the issue and you can tell!
Describe your experience with the nursing staff.
The nursing staff at FIRM is much larger than my previous clinic. This makes it a little harder to develop relationships with them but they are all kind and do what they can to help as far as I can tell.
How was your experience with Daniel Duffy at Florida Institute for Reproductive Medicine?
Dr. Duffy was the first Dr. to diagnose my husband with severe male factor infertility. At the time this was a lot to take in and very emotional. I felt he was too blunt (he isn't really) and I wanted a second opinion. We ended up doing IVF at another clinic. Through the years of this journey I've grown a thicker skin and learned blunt is good. We are now back at FIRM and back with Dr. Duffy set up to try IUI using donor (a known to us donor) sperm. After being at 2 clinics I've realized Dr. Duffy (and perhaps all the doctors at FIRM) are more aggressive and more willing to try new treatments/tests than our previous clinic. This is something we need right now... aggression. Dr. Duffy is also very curious and excitable and truly wants to get to the bottom of the problems.
What's one piece of advice would you give a prospective patient of Daniel Duffy at Florida Institute for Reproductive Medicine?
Dr. Duffy is very knowledgeable, kind and curious. He's a bit hyper and can delivery news (sometimes bad news!) in a way that feels lacking in care but it's not. Sometime's he talks a bit fast and can run through the course of action quick and he'll need to repeat again. Just ask him to.
Describe the protocols Daniel Duffy used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
We are about to do our first IUI at FIRM with Dr. Duffy. We are doing a pretty straight forward medicated IUI cycle which I'm in the middle of. We did however put the cycle on hold to get rid of an ovarian cyst that was found during a visit last month. Two weeks of BC did the job and the IUI is on track to happen soon.
9
Doctor
Daniel Duffy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
35
Treated
2018
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Recurrent Pregnancy Loss, Anovulation, Unexplained
9
The offices [at Florida Institute for Reproductive Medicine] are comfortable enough considering you’re there for an uncomfortable reason. Always clean which is super important!...They are very flexible with scheduling and work to get you in quickly, including weekend appointments...Every time I call to speak with the nurses with a question they are always compassionate and helpful. They always promptly return my calls.
+ Read more
Age
35
Treated
2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
3 IUI
Diagnosis
Recurrent Pregnancy Loss, Anovulation, Unexplained
9
Describe your experience with Florida Institute for Reproductive Medicine.
The offices are comfortable enough considering you’re there for an uncomfortable reason. Always clean which is super important! At this clinic you are always seen my your Dr, even on the weekends you’ll see the on call Dr, never a nurse practitioner or nurse. They are very flexible with scheduling and work to get you in quickly, including weekend appointments.
During treatment, were you treated like a number or a human with Kari Sproul von Goeben at Florida Institute for Reproductive Medicine?
She is so warm & courteous. She knows who I am and our story before she enters the room. I never have to “fill her in” to continue my care. She is genuine & we feel like she is on our team! Rooting for us!
Describe your experience with the nursing staff.
Every time I call to speak with the nurses with a question they are always compassionate and helpful. They always promptly return my calls.
What specific things went wrong at Florida Institute for Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
How was your experience with Kari Sproul von Goeben at Florida Institute for Reproductive Medicine?
Dr. Von Goeben is such a blessing! We had seen two other providers prior to her and my care was subpar. One of whom even missing underlying conditions and denying testing even though I asked for it. Once I switched to Dr Von Goeben she immediately saw what I saw, Ordered the appropriate tests, explained that she felt like we needed to start at the beginning so that nothing is missed. So we did. She re-evaluated me as if I were a new patient. She looks at me as a whole and not just another person she is trying to get pregnant. She is thorough. Patient. Answers every question with honest answers, making sure you understand everything she’s said. She is empathetic. She genuinely is rooting for us and doing everything in her power to help us get AND STAY pregnant.
What's one piece of advice would you give a prospective patient of Kari Sproul von Goeben at Florida Institute for Reproductive Medicine?
Be 100% honest with her. Trust her. Be willing to be patient and follow through with her directions. She really does know what she is talking about.
Describe the protocols Kari Sproul von Goeben used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
First thing we did was reevaluate my case. From sonohistograms to a TON of blood work. She also discovered I had an underlying condition that needed to be treated by an Endocrinologist so she referred me to an amazing one. She also referred me to an amazing OBGYN. Once all of the underlying “mess” was streightened out we did a round of birth control to keep my lining thin and allow a cyst to heal. Then a round of 100mg of Clomid for 6 days, followed by a trigger shot & an IUI. Which I am currently in the tww from. Because of my past treatment, she knew I would respond to the Clomid & She feels IUI will work for us since I did get pregnant (ended in loss) with my last IUI. She feels that my underlying undiagnosed Hashimoto’s with Hypothyroidism was the cause of my previous losses... I can’t share my results yet.... because I don’t have them! (Hellos two week wait.)
Describe the costs associated with your care under Kari Sproul von Goeben at Florida Institute for Reproductive Medicine.
All diagnostic things are covered by my insurance. And a detailed list of FIRM’s pricing for all services can be found on their website. I believe an IUI CYCLE is around $650 with meds or extra scans.
10
Doctor
Kari Sproul von Goeben
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27 - 28
Treated
2017 - 2018
Success with this Doc
?
Treatment
2 IUI, IVF, 2 Embryo Freezing
Diagnosis
Male Factor, Poor Egg Quality
10
I have only had to be put on hold one time [at FIRM] I believe because their phones were really busy. The girls up front at great & show compassion as well. The only complaint I have as far as the clinics weakness would be whenever I am waiting on my HCG blood test results, it is always the end of the day before I am called. I always ask my lab to send them over ASAP (as it states on the lab order) but I haven't been called prior to 3:00 pm with these results yet, and anyone who has ever waited around on these results knows how much anxiety it brings with it.
+ Read more
Age
27 - 28
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, IVF, 2 Embryo Freezing
Diagnosis
Male Factor, Poor Egg Quality
10
Describe your experience with Florida Institute for Reproductive Medicine.
Anytime I call, the phone is answered before the 2nd or third ring. I have only had to be put on hold one time I believe because their phones were really busy. The girls up front at great & show compassion as well. The only complaint I have as far as the clinics weakness would be whenever I am waiting on my HCG blood test results, it is always the end of the day before I am called. I always ask my lab to send them over ASAP (as it states on the lab order) but I haven't been called prior to 3:00 pm with these results yet, and anyone who has ever waited around on these results knows how much anxiety it brings with it. The clinic is open 7 days a week (though phones are off during the weekend, but you can be connected to a nurse if needed) so it is really nice to be able to make appointments on Saturday or Sunday if necessary. This clinic does not hesitate and always keeps the ball rolling!
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
Dr. Winslow takes his time to explain most thing pretty detailed, sometimes it requires prompting with questions, but I've never felt like he did not care about me or what was happening to my body. He shows some emotion and isn't like a robot when delivering good or bad news. Dr. Winslow calls personally with an update of how fertilization and embryo growth is looking after an egg retrieval. You can tell that he cares.
Describe your experience with your nurse at Florida Institute for Reproductive Medicine. (Assigned nurse: Patty)
Patty has been nothing but great to us! Patty shows genuine concern & compassion with whatever we are going through. when first getting ready to begin injections, Patty took her time to explain and demonstrate using the needles and syringes. She made sure we understood everything and assured that we could call after hours if we had any questions or concerns. Anytime i speak with Patty on the phone or pass her in the hallway at the office she takes time to ask me how I am doing, and I can tell she really cares & wants to know. I also feel like Patty always remembers my name and recognizes me (which I know can be hard when you see so many people every day). She is great!
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
From the from consultation, I've always liked Dr. Winslow. When first beginning, we did IUI and encouraged us to do multiple rounds but when he saw how devastated we were, he did not hesitate to encourage us and say that we can move on and explain the next steps (IVF). When beginning IVF, Dr. Winslow was very thorough and helped us to fully understand the medications & how to do injections. He even offered to draw a bulls-eye on me to show my husband where to insert the needle. After the egg retrieval, Dr. Winslow called me himself to let me know how many eggs were fertilized. He then called me a couple of days later to let me know that none of the fertilized eggs made it to 5day blasts. One thing I did not like when he called me was that he left me a voice message and delivered this devastating news that way. I understand that his time is valuable and this may would have been his only opportunity to deliver this information, but it was rough listening to it on a voicemail message (it would have been rough hearing it live from him also though too). We went back to Dr. Winslow for a post-ivf consult, he met with my husband and I in his office. Not one time did I feel rushed or like anyone did not care. Dr. Winslow showed true concern and listened to us and helped us through it all. During our second round of ivf we received the same great care as before, luckily this time it ended with better news. Dr. Winslow was just as excited as we were to hear how many eggs were retrieved and how many embryos we ended up with. When getting ready for our transfer, Dr. Winslow advised us on how many embryos he would recommend transferring but ultimately left it up to us whether to do 1 or 2. After receiving a positive pregnancy test, we went in at 6 weeks for our first ultrasound. This showed one strong perfect heartbeat and Dr. Winslow seemed just as thrilled and excited as we were and congratulated us. We returned the next week to confirm everything was looking good, sadly the heartbeat had stopped. Dr. Winslow took his time to look and show us to make sure he was correct, he was. I could tell that he hated delivering this news to us nearly as much as we hated hearing it. I never once felt like he did not care for us as his patients. Dr. Winslow thoroughly explains everything on the ultrasound screen as well as the treatment plan ahead. Dr. Winslow does seem to take a bit longer than usual to insert the ultrasound wand, I assume he is just not wanting to just "jab" it in. We are not complete with our treatment, we still have embryos left to transfer and plan on gearing up for our next one here soon, but I do not regret using Dr. Winslow!
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
Write down questions prior to appointments so you don't forget what to ask, in case he does not cover everything. And record consults and important conversations with your phone.
Describe the protocols Kevin Winslow used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
My first round of ivf for egg retrieval I began with 225 units or Gonal F & 2 vials of Menopur daily. On day 7 I began Cetrotide. On day 9, Dr. Winslow upped my Gonal F to 300 units and I stopped the Gonal F and Menopur on Day 10. I continued the Cetrotide through Day 12 and also did Lupron trigger shot in the PM of Day 12 & AM of Day 13 with the retrieval being on Day 14. This resulted in 6 eggs retrieved & 0 embryos. My second round of IVF for egg retrieval we started right out with 300 units of Gonal F & 2 vials of Menopur, we also added in 53 units of Human Growth Hormone. I began cetrotide on Day 7 again. This time, I continued the Gonal F, Menopur & HGH through day 12. on Day 13 PM and 14 AM I did the Lupron trigger shot with the retrieval being day 15. This resulted in 16 eggs retrieved & 10 embryos frozen. For my transfer, I began taking Endometrin about a week - 2 prior to transfer and I began Progesterone in oil every other day beginning the day before transfer. I continued 2 Endometrin inserted twice daily and Progesterone in oil every other day until we found out the heartbeat stopped (otherwise I would have continued it through week 12
Describe the costs associated with your care under Kevin Winslow at Florida Institute for Reproductive Medicine.
I am 100% out of pocket, no insurance. All of their fees are listed on their website & are 100% accurate. We chose the single IVF cycle which has a fee of $6900 plus $800 for ICSI and $750 for cyropreservation. All medication, I bought separately through a pharmacy unless I needed some extra on a dy of a visit, then I was able to purchase a vial at the clinic.
Describe Kevin Winslow's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
Dr. Winslow educated us on the positives and negatives of transferring 1 embryo vs 2, he ultimately left it up to us to decide.
10
Doctor
Kevin Winslow
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28
Treated
2018
Success with this Doc
?
Treatment
3 IUI, Donor Sperm
Diagnosis
10
The nursing staff [at FIRM] is always will to take my call when I need it the most. If for some reason they can’t they always return my phone call. They care compassionate and caring. Even when I feel like I call too much or ask too many silly questions they never make me feel that way...the prices are reasonable compared to other clinics I’ve researched. They are very up front with their prices on their website. Our IUI is only 310. Trigger shot was 115 and ultra sound was 135. Also, our consultation initially was 100 but went down to 70 after the third one. I feel comfortable paying these prices and never feel cheated or taken advantage of.
+ Read more
Age
28
Treated
2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, Donor Sperm
Diagnosis
10
Describe your experience with Florida Institute for Reproductive Medicine.
Since we are an lgbt couple we use donor sperm. I do wish I could do the IUI at the office that’s closest to me instead of driving two hours away for the IUI. I understand why they do it this way so it’s not something that turns me away. The two friends that I referred there don’t use donor sperm so they are able to to the IUIs at the closer clinic. Both offices are always very clean and sterile.
During treatment, were you treated like a number or a human with Michael Freeman at Florida Institute for Reproductive Medicine?
Doctor freeman is always upfront and honest with my wife and I. He doesn’t allow room for false hope and we really like that. We are 100 percent self pay and try’s his best to not do anything that’s going to cause extra. He makes us feel as though he really cares. His staff is also amazing because they never get tired of me calling and asking questions.
Describe your experience with the nursing staff.
The nursing staff is always will to take my call when I need it the most. If for some reason they can’t they always return my phone call. They care compassionate and caring. Even when I feel like I call too much or ask too many silly questions they never make me feel that way.
How was your experience with Michael Freeman at Florida Institute for Reproductive Medicine?
Doctor freeman has and continues to be honest with us. When things unexpectedly happen he always answers our questions and doesn’t fill us with false hope. I feel comfortable with him during our scans and IUIs. I have recommended two of my friends there and they are currently patients of his.
What's one piece of advice would you give a prospective patient of Michael Freeman at Florida Institute for Reproductive Medicine?
I would let them know that he is honest and blunt. Doesn’t beat around the bush and in this journey that’s something that is needed. He doesn’t give you the feeling of just wanting to take your money and move into the next. He genuinely cares about his patients.
Describe the protocols Michael Freeman used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
Our consultation was very informative. We asked me questions about my health and then scheduled blood work and an HSG right away. My first IUI was a natural cycle. My second cycle he decided to get me on letrozole due to the first IUI failure. He also monitored me closing and for this IUI he introduced a trigger shot. I didn’t respond as well as he hoped to the meds but we did the second IUI with a trigger shot. Unfortunately that was also a failure. My third IUI was a natural perfect cycle with a trigger but that was also a failure. We are currently taking a small 3 week break and starting back with letrozole for a fourth cycle. I am confident in the choices he has made. He always asks me what I think or how I feel about using the meds. He never assumes I’m ok with it. He’s gives us choices and what the possible out come could be of either choice.
Describe the costs associated with your care under Michael Freeman at Florida Institute for Reproductive Medicine.
We are self pay so to me the prices are reasonable compared to other clinics I’ve researched. They are very up front with their prices on their website. Our IUI is only 310. Trigger shot was 115 and ultra sound was 135. Also, our consultation initially was 100 but went down to 70 after the third one. I feel comfortable paying these prices and never feel cheated or taken advantage of.
Describe Michael Freeman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
I have not spoken to dr freeman about this process yet.
10
Doctor
Michael Freeman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
34
Treated
2018
Success with this Doc
No
Treatment
IUI, 1 IVF
Diagnosis
Male Factor, PCOS, Unexplained
10
FIRM is a large practice with 5 great RE's, you always see an MD for your appointments and they do treatments based on your cycle ( no batch IVF, retrevials or transfers) they do it all everyday and the care is very personalized. Another thing that I love is that most everything is done "in-house" including PGS testing and its all contained on the same floor...She [nurse] always called me back the same day if I left a message and was available to answer questions. The rest of the FIRM staff is also great, the scheduling staff, medical assistants and billing department are friendly, kind and compassionate.
+ Read more
Age
34
Treated
2018
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 1 IVF
Diagnosis
Male Factor, PCOS, Unexplained
10
Describe your experience with Florida Institute for Reproductive Medicine.
FIRM is a large practice with 5 great RE's, you always see an MD for your appointments and they do treatments based on your cycle ( no batch IVF, retrevials or transfers) they do it all everyday and the care is very personalized. Another thing that I love is that most everything is done "in-house" including PGS testing and its all contained on the same floor. The only thing that I wish was that they had slightly better hours. They are open 7:00-4:30 M-F but close for almost 2 hours (12-2) for lunch and staff meetings so you cant get ahold of them during that time.
During treatment, were you treated like a number or a human with Michael Freeman at Florida Institute for Reproductive Medicine?
Dr. Freeman is wonderful, he's both warm and smart. He gives you the facts but in a caring way. When we have spoken on both the phone and with a sit down in his office, he takes the time to answer all your questions or explain it in a different way if you don't understand.
Describe your experience with your nurse at Florida Institute for Reproductive Medicine. (Assigned nurse: Patty Josim)
Patty was the nurse that I interacted with the most during my cycle. We did all of our paperwork, injection teaching and she called me with most of my test results. She always called me back the same day if I left a message and was available to answer questions. The rest of the FIRM staff is also great, the scheduling staff, medical assistants and billing department are friendly, kind and compassionate.
What specific things went wrong at Florida Institute for Reproductive Medicine?
  • Failed to call with results
How was your experience with Michael Freeman at Florida Institute for Reproductive Medicine?
Although our 1st round of IVF didn't go the way any of us ( including Dr. Freeman) wanted, we had a consult with him after our FET failed and he was very compassionate. We went through everything and discussed the changes that we would make in hopes of a better outcome all around ( more eggs, better quality) so that we will have more embryos in the next round. We felt very confident in our new plan, but still wanted a little break and he was totally understanding of that and agreed, reassuring me that whenever I'm ready for round 2, so is he!
What's one piece of advice would you give a prospective patient of Michael Freeman at Florida Institute for Reproductive Medicine?
Don't be afraid to ask tough questions! Dr. Freeman takes on difficult cases and doesn't give up quickly
Describe the protocols Michael Freeman used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
Our primary diagnosis is PCOS/Unexplained Infertility. All of my anatomic diagnostic tests - HSG, SHG/Mock transfer, and general uterine biopsy all came back great. No blockages, cysts, polyps, fibroids, inflammation or infections. My bloodwork all looked good other then an elevated AMH ( in the 9.0 range) and slightly elevated testosterone and lots of follicles on US lead to the PCOS diagnosis. So we slightly conservative with the protocol to hopefully avoid OHSS. We did Gonal-F (125 units for 6 days and then 175units for 6 days), Menopur (one vialfor 12 days) and Cetrotide ( added in on the 6th day). After 12 days double triggered with 40 units of Lupron ( 24 and 12 hrs before retrevial). We retrieved 13 eggs, but only 6 were mature. At FIRM if you are doing PGS, all eggs must be ICSI'd so we did that for the 6 and only 2 made it to Day 5, we still chose PGS and we got one PGS normal, so the next cycle we did an ERA biopsy to make sure we transferred at the perfect time in hopes of avoiding a failed transfer.
Describe the costs associated with your care under Michael Freeman at Florida Institute for Reproductive Medicine.
Our single IVF round included monitoring US and bloodwork, egg retrieval, sedation, ICSI, biopsy for PGS, storage of embryos and 1 FET cycle ( 1 US and blood draw, thaw and transfer of embryo and beta blood draw) and it was 11,600.00 ( that also reflects a 10% military discount). -Meds were not included and separate ( approx. 2500.00-3000.00) -we also did an ERA biopsy cycle( approx. 1800.00)
Describe Michael Freeman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
This was a topic that we spoke about at our initial IVF consult, because we decided to do PGS, Dr. Freeman only recommends transferring 1 embryo at a time. Even if we hadn't done PGS, he doesn't recommend transferring multiples at my current age (33). I appreciated his honesty and professional opinion.
10
Doctor
Michael Freeman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
37 - 38
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss, Immunological, Unexplained
8
Patty, my IVF coordinator [at Florida Institute for Reproductive Medicine], was the best thing about my entire experience. She was always there to answer questions and help me find solutions. She kept me going through the darkest of days, and I'll remember her kindness for the rest of my life...I wish there was more transparency and communication with personal medical records - perhaps either through a patient portal or other access. I like to have a lot of information and found it frustrating not to be able to keep up with my treatment plan/records.
+ Read more
Age
37 - 38
Treated
2017 - 2018
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 1 IVF, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss, Immunological, Unexplained
8
Describe your experience with Florida Institute for Reproductive Medicine.
FIRM is a very well-respected clinic with good results and a long track record, and where I live, it's really the only option within driving distance. For the first part of my experience, I regretted not living in a bigger city and having more options and access to research, but after switching doctors and finding the right fit, even if I were to move away, I'd likely still come back for care. It's also convenient with parking and in a good hospital. My experience wasn't all perfect, however. I chose my first doctor in the practice based on location and though I know a lot of people like him, he was not a good fit for me. Were I to do it again, I'd ask more questions of the nurse coordinator upfront about the different physicians' styles and try to determine who I should see. And I'd be more quick to advocate for myself and switch to one that met my needs. Finally, I wish there was more transparency and communication with personal medical records - perhaps either through a patient portal or other access. I like to have a lot of information and found it frustrating not to be able to keep up with my treatment plan/records. After multiple requests since leaving the practice, I was finally able to obtain a copy of my own records and reading through the summary of my initial visit with the first doctor, I found several inaccuracies about my history. It's likely nothing that affected my treatment, but I wish I'd had the chance to correct it. I also wish they had a more informative Facebook page with current articles and links to resources (like resolve.org, for example).
During treatment, were you treated like a number or a human with Michael Freeman at Florida Institute for Reproductive Medicine?
Switching to Dr. Freeman was a real turning point for me and one of the best decisions I made during this entire 3-year process. I'd felt that my previous doctor dismissed my concerns and refused to deviate from a predetermined, one-size-fits-all procedure. Dr. Freeman took time to answer my questions and considered my ideas. I felt heard for the first time at this practice, even if we disagreed. And he didn't act as if my questions were a nuisance, even when I had a lot of them (which was more often than not). When my transfers didn't work, he was willing to change course and worked very hard to find a solution that was right for me. Throughout, I was grateful that he took time to understand my case, my history, and my concerns.
Describe your experience with your nurse at Florida Institute for Reproductive Medicine. (Assigned nurse: Patty Jossim)
As grateful as I am to Dr. Freeman, Patty, my IVF coordinator, was the best thing about my entire experience. She was always there to answer questions and help me find solutions. She kept me going through the darkest of days, and I'll remember her kindness for the rest of my life. I know I'm not alone in my gratitude, but it's such a personal thing - I wouldn't be having a baby without her help - that I'll always be thankful for her. The rest of the clinic staff - from the nurses to the assistants and front desk - were also very kind. Hearing how happy they all were when I finally, finally, finally got pregnant was such a joy - and a demonstration of how supportive they were throughout. And while it's easy to remember how people treat you in happy moments, there's a lot of grief that goes into this process. I am most grateful for their compassion during those difficult times.
How was your experience with Michael Freeman at Florida Institute for Reproductive Medicine?
I switched to Dr. Freeman after about 1 1/2 years with another doctor in the same practice, who was not a good fit for me. The nurses recommended Dr. Freeman when I requested a change, and I'm grateful I took their advice. (For what it's worth, he seems to be genuinely liked and respected by the clinic staff.) I've read many posts describing 'miracle babies' and while I appreciate the idea, I don't think this pregnancy (now in my second trimester!) happened by luck or accident. It was the result of good medicine and a skilled physician who worked hard to ensure a positive outcome. Dr. Freeman was open to innovation and new ideas, willing to change course, and put in time and effort to devising the best, most personalized treatment for me. Most importantly, he treated me with respect, kindness, and, often, humor (much appreciated during what can be a very trying time). Whereas I felt like some other doctors can get hung up on their title and dr/patient dynamic, he was more approachable. He provided me the detailed information I asked for and didn't talk down to me. That is what I am most grateful for - if my pregnancy hadn't happened, I would have been devastated, but I still would have been grateful to have been treated with such compassion. Given how gut-wrenching and humiliating this infertility journey can be, I can't emphasize enough how much his respect and kindness meant.
What's one piece of advice would you give a prospective patient of Michael Freeman at Florida Institute for Reproductive Medicine?
Throughout this entire process, I learned how to be my own advocate, and that helped me get to a better result. Come prepared; ask plenty of questions and share your concerns. Understandably, the doctors are very busy, but in my experience, Dr. Freeman will take time for you. For me, it helped to do research ahead of time and bring my questions to the visit. Also, I found my nurse coordinator to be a great resource and liaison.
Describe the protocols Michael Freeman used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
By the time I switched to Dr. Freeman, I'd already undergone several IUIs, an egg retrieval, and several frozen embryo transfers with another doctor. During my first visit, he diagnosed my uterine septum (which my previous dr had said wasn't an issue) and later removed it successfully - as someone who has had multiple miscarriages, I'm relieved and grateful to have that obstacle removed. He performed an ERA test and recommended, for the first time, a battery of blood tests that indicated a MTHFR mutation, for which he prescribed corrective medication. Following these procedures, Dr. Freeman did my fourth FET with two embryos. While we disagreed on whether to transfer one or two, his advice was sound and he was respectful of my decision. Unfortunately, that transfer wasn't successful, and I was devastated. We met to discuss, and I will be forever grateful for his compassion during a very difficult time. He listened to my concerns and though he didn't profess to have all of the answers, came up with several new ideas for the next transfer (my last remaining euploid embryo). He also retested my AMH level to help me decide whether or not to proceed with another FET or go into another egg retrieval. Having had so many prior losses and disappointments, I was skeptical, but I trusted that he was trying to do the right thing and figured it was worth a shot. To my surprise, it worked. The magic formula turned out to be a 'natural cycle' FET, meaning a transfer timed to my body's own ovulation and without estrogen supplementation and only minimal progesterone. He also prescribed steroids to ward off any immune issues and blood thinners (baby aspirin and Lovenox injections). While I don't necessarily have a diagnosed immune or clotting issue, I appreciated his willingness to deviate from my previous regimen. As he said at one point, "if it walks like a duck and talks like a duck, let's treat it as one." I don't think I would have been able to try something like this with the other physician, and I wouldn't have gotten this outcome if I hadn't switched to Dr. Freeman. My regret is that I didn't change sooner- I can't help but wonder how much heartache I could have avoided if I did. Following my positive pregnancy test, I've remained very anxious given past experience and loss. He was understanding during each visit, and I appreciated his patience and candid feedback. I've since transferred to an OB, but if everything goes well, I hope to come back for a future cycle.
Describe the costs associated with your care under Michael Freeman at Florida Institute for Reproductive Medicine.
Unfortunately my insurance won't pay for anything infertility-related, so I had to finance my egg retrieval. Initial costs were $18K- $15,000 for FIRM plus $3,000 for stimulation medication during the ER. That included PGS-testing, which as a patient in my late 30's, I'm very glad I did. I think that also included the fee for my first transfer, but I can't remember. Each subsequent FETs cost $3,000 plus $1000+ in medications each cycle and about $100/month in medications to treat my MTHFR condition (also not covered by insurance, even once I had a confirmed pregnancy). I also had to pay out of pocket for my ERA test (can't remember the exact costs, but I believe it was close to $1,000) and anesthesia related to my septum removal ($500-ish?) and other per-visit costs. This was after my IUIs, which I think ran about $800-1,000 each (but it's been a while). Co-pays once I had a confirmed pregnancy were generally about $50, depending on other tests. All in all, a very expensive couple of years - it's hard to budget just based on the base price list on the website, because (at least in my experience) there were a lot of extras that added up quickly. I don't think FIRM was necessarily much different than other clinics, but lack of insurance coverage for infertility is something that needs to be addressed nationally.
Describe Michael Freeman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
He strongly advocated for a single transfer vs. two, but let me make the decision in the end. At that point, it was my fourth transfer overall and given the emotional and financial toll, I wanted to be more aggressive. I listened to his arguments (which were certainly valid and based on good medicine) and did agonize over the right thing to do. When I decided to transfer two, he didn't try to shame me or make me feel like a bad person. Again, I felt much more respected than in previous situations. In the end, however, that particular transfer wasn't successful and I only had one embryo left for my final transfer - and that was the one that stuck.
10
Doctor
Michael Freeman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32
Treated
2018
Success with this Doc
?
Treatment
2 IUI, 2 IVF
Diagnosis
10
I did a donor embryo cycle [with Florida Institute for Reproductive Medicine]. It was around $5200 for everything including transfer. I believe the regular cycles are about $8200 not including medicine...The only negative is that billing can be really hard to get ahold of. There were a few times I called and never received a call back from billing, even days later. As far as strengths, they are usually on time. Nurses are nice. Clinic is clean.
+ Read more
Age
32
Treated
2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
9th of 9 Docs
Treatment
2 IUI, 2 IVF
Diagnosis
10
Describe your experience with Florida Institute for Reproductive Medicine.
The only negative is that billing can be really hard to get ahold of. There were a few times I called and never received a call back from billing, even days later. As far as strengths, they are usually on time. Nurses are nice. Clinic is clean.
During treatment, were you treated like a number or a human with Michael Freeman at Florida Institute for Reproductive Medicine?
He is very caring, warm, and patient. He is always willing to explain and answer questions and does not rush through the appointment.
Describe your experience with your nurse at Florida Institute for Reproductive Medicine. (Assigned nurse: Emma)
My nurse is Emma. She is very warm and caring. She definitely shows compassion when tough things happen. Instead of acting cold she acts like she understands and feels what I am going through. She emails or calls back fairly quickly.
How was your experience with Michael Freeman at Florida Institute for Reproductive Medicine?
Dr. Freeman is very warm and patient. He is willing to answer questions and try new things if you ask. He understands and has looked into the most recent studies and knows what is new, does not only go by the old ways of doing things. He will take his time with the appointment.
What's one piece of advice would you give a prospective patient of Michael Freeman at Florida Institute for Reproductive Medicine?
Ask questions and make sure you know what your plan is.
Describe the protocols Michael Freeman used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
Dr. Freeman decided to try a cervical dilatation on me before transfer. My other clinics had never done this or mentioned it. After several very difficult iuis, transfers, mock transfers etc I was shocked that this was even an option to try. I still have not had my transfer so not sure if it will help but it was something that was a definite good idea when my last transfer took 3 hours with another clinic.
Describe the costs associated with your care under Michael Freeman at Florida Institute for Reproductive Medicine.
I did a donor embryo cycle. It was around $5200 for everything including transfer. I believe the regular cycles are about $8200 not including medicine.
Describe Michael Freeman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
I am on my 3rd transfer and he is willing to let me try 2 embryos since 1 has not worked.
10
Doctor
Michael Freeman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
No
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis
7
The billing specialists [FIRM] sometimes take a while to get back to you, but they are nice. The front desk personnel have always been kind. The nurses begin to know you by name, which really shows their customer service commitment... The nurses were very nice, many of them had trouble drawing my blood, and there were only a few that could get it the first time around, but overall they were good... I had insurance for the first few treatments so I was quoted about 3,000 per cycle, not including medicine
+ Read more
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
No
Race
Black or African-American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis
7
Describe your experience with Florida Institute for Reproductive Medicine.
The billing specialists sometimes take a while to get back to you, but they are nice. The front desk personnel have always been kind. The nurses begin to know you by name, which really shows their customer service commitment
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
Dr. Winslow is very knowledgeable, but bedside manners are not a thing that he possesses at all. He is so forward and straight to the point that it totally rubbed my husband the wrong way, and one time i had to have a conversation with him about backing off a little
Describe your experience with the nursing staff.
The nurses were very nice, many of them had trouble drawing my blood, and there were only a few that could get it the first time around, but overall they were good
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
He is the head doctor of the FIRM, so he has a wealth of knowledge, and I trusted him in that area, and stuck with him because i wanted the best. But as far as bedside manners or compassion, that is not something he possesses, so if you need someone that will kindly walk you through your process and caringly address your needs, he isn’t the doctor for you.
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
If you want the most knowledgeable and experienced doctor in the practice and you don’t care about the delivery of information than Winslow is the best option. If you do care, and you need someone who can be patient and compassionate, he isn’t the doctor for you
Describe the protocols Kevin Winslow used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
I was on maximum doses for their office, which was 300 follistim, 150 menopur each cycle. He never switched it up, which sometimes gave me question, but i trusted that maximum dowsed was what my body needed. The first time he had me on BC pills too long and i never made it to retrieval. The second time we did no BC, 2 eggs were retrieved 1 made it to transfer but didn’t stick. The third time I was on BC for only 2 wks, 7 eggs were retrieved, 6 mature and frozen, when thawed and fertilized 4 fertilized, But none made it to embryos and I had nothing to transfer
Describe the costs associated with your care under Kevin Winslow at Florida Institute for Reproductive Medicine.
I had insurance for the first few treatments so I was quoted about 3,000 per cycle, not including medicine
5
Doctor
Kevin Winslow
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
31 - 35
Treated
2014 - 2018
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Anovulation, Poor Egg Quality
7
The downtown location [of Florida Institute for Reproductive Medicine] is “nicer”- sometimes you will experience a longer than expected wait before your appointment...The clinic is always clean and brightly colored with big comfy couches while you wait. I’ve also visited the south side office many times and it’s great as well. It’s smaller and less “plush” as are most satellite clinics. I’ve never had a negative with either office.
+ Read more
Age
31 - 35
Treated
2014 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI
Diagnosis
Anovulation, Poor Egg Quality
7
Describe your experience with Florida Institute for Reproductive Medicine.
The downtown location is “nicer”- sometimes you will experience a longer than expected wait before your appointment, but that is to be expected with fertility treatments. The clinic is always clean and brightly colored with big comfy couches while you wait. I’ve also visited the south side office many times and it’s great as well. It’s smaller and less “plush” as are most satellite clinics. I’ve never had a negative with either office.
Describe your experience with the nursing staff.
At FIRM we have more contact with the dr’s than the nurses which is great. Every time I call in I speak with a nurse- and they have always been polite & helpful. The nurse that called with pregnancy test results is always compassionate & kind with good or bad news.
What specific things went wrong at Florida Institute for Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Daniel Duffy at Florida Institute for Reproductive Medicine?
Dr Duffy is a generally kind man that is knowledgeable about his profession. On most Occassions I feel he is slightly rushed, however, he listens to my concerns as long as I’m forward enough to stop him from leaving. He is the 2nd Dr I’ve seen at this clinic, and while he is a vast improvement from my 1st experience, sometimes I feel like he is board or complacent with my treatment. Overall, I choose to continue to see him because I have faith in his knowledge & we did get pregnant once under his care... it ended in loss.... but we are getting ready to try again.
What's one piece of advice would you give a prospective patient of Daniel Duffy at Florida Institute for Reproductive Medicine?
Ask him to explain what he is telling you if you don’t understand... sometimes it’s like he forgets to explain things where anyone could understand them- but answers questions well. Don’t be too timid.
Describe the protocols Daniel Duffy used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
I began treatment with metformin and timed intercourse. We conceived and experienced our 1st loss. Then we did Clomid 50mg cd5-9 with Time Intercourse again. Upped Clomid to 100mg cd 3-9 + IUI. Upped Clomid to 150mg cd3-9 + IUI, positive pregnancy test & beta. Then miscarriage. We decided to take a break trying after this loss.
Describe the costs associated with your care under Daniel Duffy at Florida Institute for Reproductive Medicine.
My insurance pays for anything diagnostic - my copay is $40. Any fertility treatment is not covered, $125 for trigger shot, $30 for Clomid per cycle, $165 for hcg blood draws, I’m unsure how much each baseline and follicle check u/s was- I believe $130. IUI was $390 plus all the other costs mentioned above.
Describe Daniel Duffy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
N/a
6
Doctor
Daniel Duffy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27 - 28
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
Everyone I've met thus far [at FL Institute for Repro Med- Jax] has been very warm and compassionate. The nurses are quick to respond if you call and are very helpful. The only minor issue I've had is in contacting the billing department. At times, it can take several days for them to contact you back. Otherwise, I've had no negative experiences with this clinic... IUI ~ $700 IVF ~ $9000 - $25000 We are choosing to do the 3 cycle IVF package at $18,000 and PGS testing at around $4000.
+ Read more
Age
27 - 28
Treated
2017 - 2018
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
Describe your experience with Florida Institute for Reproductive Medicine.
Everyone I've met thus far has been very warm and compassionate. The nurses are quick to respond if you call and are very helpful. The only minor issue I've had is in contacting the billing department. At times, it can take several days for them to contact you back. Otherwise, I've had no negative experiences with this clinic.
During treatment, were you treated like a number or a human with Daniel Duffy at Florida Institute for Reproductive Medicine?
Dr. Duffy has been able to keep things as personal as possible and has maintained a warm bedside manner.
How was your experience with Daniel Duffy at Florida Institute for Reproductive Medicine?
Dr. Duffy is an extremely educated RE who is also extremely compassionate and warm. As a more sensitive individual, I needed a RE with a warmer bedside manner and I believe I've found that with Dr. Duffy. I always feel as though he has enough time to answer any and all of my questions and I never feel rushed. He is always very positive about the course of treatment, which I appreciate.
What's one piece of advice would you give a prospective patient of Daniel Duffy at Florida Institute for Reproductive Medicine?
Be sure to prepare your questions in advanced. While he does a decent job educating you about the course of treatment you will likely have other questions that he won't address unless you bring them up.
Describe the protocols Daniel Duffy used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
I'm still under treatment but Dr. Duffy reviewed my records from my OB and determined I had unexplained infertility. My husband already had a SA so he sent me for more Bloodwork. Afterwords he wanted to do an IUI (I had two previously with my OB). My husband and I felt like another was a waste of time so we asked to go straight to IVF and Dr. Duffy agreed. We are about to start medication for IVF and hoping all goes well!
Describe the costs associated with your care under Daniel Duffy at Florida Institute for Reproductive Medicine.
IUI ~ $700 IVF ~ $9000 - $25000 We are choosing to do the 3 cycle IVF package at $18,000 and PGS testing at around $4000.
9
Doctor
Daniel Duffy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
26 - 27
Treated
2017 - 2018
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Male Factor, Unexplained
10
The FIRM has several different locations to accommodate your location. The only issue is that Jacksonville is the only place for the fertility treatments. The Tallahassee location is super nice and very clean! The Jacksonville downtown was in a hospital setting but was still nice but a little older! The FIRM has many strengths but I think the most important for my experience is they all make you feel super comfortable and also are very hopeful for you and your process.
+ Read more
Age
26 - 27
Treated
2017 - 2018
Success with this Doc
No
Race
Native American
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Male Factor, Unexplained
10
Describe your experience with Florida Institute for Reproductive Medicine.
The FIRM has several different locations to accommodate your location. The only issue is that Jacksonville is the only place for the fertility treatments. The Tallahassee location is super nice and very clean! The Jacksonville downtown was in a hospital setting but was still nice but a little older! The FIRM has many strengths but I think the most important for my experience is they all make you feel super comfortable and also are very hopeful for you and your process.
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
From the front desk to the back.. everyone made you feel comfortable and that they really cared about your struggles. Dr. Winslow also ask personal questions and usually remembers all the details about your life!
Describe your experience with the nursing staff.
They are amazing! They also made me feel so comfortable. They also made me feel like my questions were never not heard or dumb! They make the experience so much better and every appointment seem like it matters!
What specific things went wrong at Florida Institute for Reproductive Medicine?
  • Failed to call with results
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
Dr. Kevin Winslow was very knowledgeable about the dreaded fertility experience and treatment options. He also was really straight forward and never sugar coated anything but also showed compassion to you and your situation. He was clear on the treatment and gave you good insight on what to expect. I felt very comfortable but sometimes would get overwhelmed and feel like I couldn’t and didn’t know what questions to ask!
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
That he is amazing at what he does and how he does it but to go in with a list of questions and thoughts and ask before you leave!
Describe the protocols Kevin Winslow used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
Dr. Winslow recommended as our first treatment using fertility medication along with IUI. We used clomid and then had IUI done. We did not get pregnant that month. After the failed IUI, Dr. winslow recommended doing another round of IUI with clomid. We used the clomid but didn’t do the IUI that month. We didn’t get pregnant that next month with timed intercourse. He also said that if male factor was present that we would need to do IVF or if 3 rounds of IUI didn’t work then IVF would be the best treatment.
Describe the costs associated with your care under Kevin Winslow at Florida Institute for Reproductive Medicine.
The initial consult with Dr. Winslow was 100. That appointment we just sat down and talked about our issues and what we had already done. He also gave us the treatment options and suggestions at the consult. The ultrasounds were 125 dollars each time. The analysis was roughly 85. The trigger shot was roughly 120. The IUI procedure was 390.
Describe Kevin Winslow's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
None yet.
10
Doctor
Kevin Winslow
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
26
Treated
2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Male Factor, PCOS
10
The costs [at FIRM] are actually reasonable from what I've seen other practices charge. They have several IVF options to help with most budgets. They were able to bill my insurance for most of our screening and that helped with the overall cost associated with fertility treatment...There are five doctors in the clinic and while you will have a primary you may see any or all of them in the course of treatment. From my experience they are all exceptional practitioners and take pride in helping have over 14,000 babies born.
+ Read more
Age
26
Treated
2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Accountant
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI
Diagnosis
Male Factor, PCOS
10
Describe your experience with Florida Institute for Reproductive Medicine.
There are five doctors in the clinic and while you will have a primary you may see any or all of them in the course of treatment. From my experience they are all exceptional practitioners and take pride in helping have over 14,000 babies born.
During treatment, were you treated like a number or a human with Teresa Erb at Florida Institute for Reproductive Medicine?
Dr. Erb took the time to explain things to myself and my husband. She was sure to always use my preferred name was thorough and always had a kind smile. She was encouraging and has let me sit in her office and cry on more than one occasion. She is always sure to explain things to us in ways that we can understand and answers all of our questions thoroughly and honestly.
How was your experience with Teresa Erb at Florida Institute for Reproductive Medicine?
Dr. Erb was able to tailor our treatment to my specific needs. She made sure that we were confident with the course that we were taking. She was always sure to explain things without being to clinical. She made me feel like I was in control of my infertility treatment and offered us options. She was very thorough and has performed all of my ultrasounds, and my HSG.
What's one piece of advice would you give a prospective patient of Teresa Erb at Florida Institute for Reproductive Medicine?
Be prepared to have a large battery of tests run first before you begin treatment. She is very thorough and does not like to start until all of your results have come in to give a clearer picture of what you are up against. She ordered a full panel of blood work, recommended a genetic screening, HSG, and full semen analysis before we began any medication or fertility treatment. This can cause the process to take longer to start but does avoid set backs while under treatment.
Describe the costs associated with your care under Teresa Erb at Florida Institute for Reproductive Medicine.
The costs are actually reasonable from what I've seen other practices charge. They have several IVF options to help with most budgets. They were able to bill my insurance for most of our screening and that helped with the overall cost associated with fertility treatment.
10
Doctor
Teresa Erb
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
?
Treatment
2 IUI, 1 IVF
Diagnosis
Unexplained
8
The nursing staff and ivf coordinator [at Florida Institute for Reproductive Medicine] were all very knowledgeable and friendly and helpful. They always answered all my questions and provided reassurance along the way...Each iui was around $800. Our ivf was around $12,000 including medications...The doctors do rotate so you don’t see the same doctor every time. We were always treated well and with care and compassion. Overall we had a great experience!
+ Read more
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Doctor
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Unexplained
8
Describe your experience with Florida Institute for Reproductive Medicine.
Overall I had a good experience at the FIRM. The doctors do rotate so you don’t see the same doctor every time. We were always treated well and with care and compassion. Overall we had a great experience!
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
Overall I felt like a human. He is very quick with his appointments but he doesn’t go in to a lot of detail. So it’s hard to get questions answered because he’s so quick. I always felt like there was more he could have explained, more reassurance he could have given. Generally speaking he knew who I was and information about me. I grew to learn that he doesn’t go in to details unless it’s necessary. He is a nice doctor and is very knowledgeable.
Describe your experience with your nurse at Florida Institute for Reproductive Medicine. (Assigned nurse: Jamie)
The nursing staff and ivf coordinator were all very knowledgeable and friendly and helpful. They always answered all my questions and provided reassurance along the way.
What specific things went wrong at Florida Institute for Reproductive Medicine?
  • Failed to call with results
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
He’s a very nice and knowledgeable doctor. He does show compassion and treats each patient with respect and care. He doesn’t go in to a lot of details explaining things. He only explains what you need to know. He’s always on time, I never had to wait for him. He’s very quick with his appointments which is good but also hard to get questions answered.
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
Let him know ahead of time you have questions and just know if he’s short or doesn’t go in to a lot of detail he isn’t blowing you off. He only goes in to detail about what you really need to know. He doesn’t want you to worry about things you don’t need to worry about. He is very quick and it’s not him being short. He is just very concise in his appointments.
Describe the protocols Kevin Winslow used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
We started with two rounds of letrozole with TI. Our third round we saw a different doctor and he increased our dose to 7.5 mg and I ended up producing too many eggs so the cycle was cancelled. The next cycle we went back to the 5 mg dose and did our first iui and it didn’t work. The second iui we changed to clomid and it again resulted in a negative pregnancy test. Dr. Winslow explained usually if things are going to work, they would by now so he encouraged us to move to ivf. We did gonal-f and menopur and added in cetrotide. We triggered with Lupron and they retrieved 9 eggs. 2 fertilized, 2 went to blast to be frozen and we just transferred those two blastocysts and we are currently in the tww!
Describe the costs associated with your care under Kevin Winslow at Florida Institute for Reproductive Medicine.
Each iui was around $800. Our ivf was around $12,000 including medications.
Describe Kevin Winslow's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
Our doctor strongly encouraged us to only transfer one embryo but we felt very strongly about transferring both so he allowed it. He explained the risks associated and we understood and still felt comfortable moving forward.
8
Doctor
Kevin Winslow
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
27 - 28
Treated
2017 - 2018
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
8
My IVF [at Florida Institute for Reproductive Medicine] was $6000 for ultrasound monitoring appointments, egg retrieval, and transfer. On top of that we had to pay extra for the anesthesia and ICSI...As far as strengths the staff are all very nice and welcoming. For the most part they worked with my schedule for appointments and made it easier to be seen. As far as weaknesses, the waits were usually very long.
+ Read more
Age
27 - 28
Treated
2017 - 2018
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
8
Describe your experience with Florida Institute for Reproductive Medicine.
As far as strengths the staff are all very nice and welcoming. For the most part they worked with my schedule for appointments and made it easier to be seen. As far as weaknesses, the waits were usually very long. The clinic was always freezing and waiting forever in an ice cold waiting room was not easy.
During treatment, were you treated like a number or a human with Kari Sproul von Goeben at Florida Institute for Reproductive Medicine?
I sometimes felt like it was all about money. They refused to test me for things I thought would help but did me explanations as to why. I always had my questions answered but sometimes felt rushed. I did feel like a human for the most part as my doctor did hug me after my failed cycle and could feel my pain
Describe your experience with the nursing staff.
The nurses were nice but sometimes it was hard to get ahold of them. However they always got back to me. I didn't have a nurse I wasn't happy with
How was your experience with Kari Sproul von Goeben at Florida Institute for Reproductive Medicine?
Dr. Von Goeben was always welcoming and kind. Always smiled and seemed to care. Sometimes I felt like she didn't listen what I wanted or felt like I needed though. She would disagree with me a lot on testing I wanted done. She did however always explain why and talk to me about it all. She listened to what I had to say and while not always agreeing, she gave me a reason why. It meant a lot that she always gave me hugs especially after my failed embryo transfer. She was somewhat comforting and maybe could somewhat relate to what I was going through. Overall she is a very kind person and I think she does want to help me become a mom
What's one piece of advice would you give a prospective patient of Kari Sproul von Goeben at Florida Institute for Reproductive Medicine?
Don't be afraid to speak up for what you want
Describe the protocols Kari Sproul von Goeben used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
For my IUI's I was on Clomid which all failed. I don't remember much from those cycles. For my IVF I was taking Gonal F and Menopur. I believe I was on 300 of Gonal and 150 of Menopur. Then Cetrotide was added. Unfortunately I had to stay on the Gonal and Menopur a little longer than normal because my follicles were not exactly where they wanted them. I took the Lupron trigger shot and they retrieved 22 eggs. Of those 22, 19 were mature and fertilized with ICSI. Only 9 made it to biopsy and freeze and of this 9 PGS tested embryos, 7 were normal. Dr. Von Goeben was unable to do my actual retrieval. I then had a polypectomy done for multiple polyps. Then I was placed on birth control for about 2 weeks. After stopping that, I started taking estradiol 1 mg tabs, 3 in the morning and 3 at night (worked up to that). I had my day 13 scan and my lining was not thick enough. So she extended my estrogen by a week. After the next scan my lining was good and was told to start Progesterone supp. I took those for 6 days and on the 6th day had my embryo transfer. My transfer went very smoothly. Unfortunately it failed.
Describe the costs associated with your care under Kari Sproul von Goeben at Florida Institute for Reproductive Medicine.
Everything was out of pocket. My IUI's were each over $700 and that didn't include the $50 bottle of Clomid for each cycle. My IVF was $6000 for ultrasound monitoring appointments, egg retrieval, and transfer. On top of that we had to pay extra for the anesthesia and ICSI. Also the medications which were almost $5,000. Then the PGS testing which was $2,000 for the biopsy paid to the clinic and over $1,700 for the testing paid to the lab.
Describe Kari Sproul von Goeben's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
My doctor strongly insists only 1 embryo be transferred for my age because of the risk of multiples. I asked after my failed transfer of 1 about doing 2 for the next one and she still recommends 1
8
Doctor
Kari Sproul von Goeben
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30 - 33
Treated
2015 - 2018
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Poor Egg Quality, Tubal Blockage, Uterine Fibroids
10
I LOVE the fact that the clinic has multiple offices in the north Florida region and the doctors travel on different days to the different offices.... I only had to go to Jacksonville for retrievals, transfers, and surgeries. The clinic is so beautiful and always clean. Everything is well organized and coordinated.... The nursing staff was respectful and I like you feel like a family when you go there.
+ Read more
Age
30 - 33
Treated
2015 - 2018
Success with this Doc
No
Race
Black or African-American
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Poor Egg Quality, Tubal Blockage, Uterine Fibroids
10
Describe your experience with Florida Institute for Reproductive Medicine.
I LOVE the fact that the clinic has multiple offices in the north Florida region and the doctors travel on different days to the different offices so it saves me the 2 1/2 hour drive to the main office. I only had to go to Jacksonville for retrievals, transfers, and surgeries. The clinic is so beautiful and always clean. Everything is well organized and coordinated.
During treatment, were you treated like a number or a human with Daniel Duffy at Florida Institute for Reproductive Medicine?
From the first time I started seeing Dr. Duffy he has always made my husband and I feel like a human. He always remembered our names and our situation. he would sit for a long time and talk to us explaining everything. I remember my first HSG, it was painful because I also had Asherman syndrome and he had a difficult time getting into the cervix and I was literally shaking. He sat up and held my hands and helped me relax then he decided to stop prescribed me some anxiety medicine and told me to call my husband so he can join me, go pick up the meds and come back and I will be the last patient and he will stay as long as needed. I came back and was able to continue with the procedure as I was more relaxed and had my husband at my bedside.
Describe your experience with the nursing staff.
The practice has multiple locations to accommodate the north Florida region due to a lack of RE's in the area. I had an opportunity to visit many of the locations and meet with many of the nurses and they were all very nice, compassionate, helpful, knowledgeable. The nursing staff was respectful and I like you feel like a family when you go there. With such a large practice I like the fact that they always remembered me and my husband name when we would see them in the halls or when they would greet us when we first walk in. The only negative is that while waiting for your appointment I believe due to the thin walls you can hear their conversations many times,
How was your experience with Daniel Duffy at Florida Institute for Reproductive Medicine?
Dr. Duffy is one of the best doctors I have seen. He is very compassionate and encouraging. I started seeing him the third year into my journey and I was a nervous wreck and depressed. He was so calming and he believed in me even when I didn't believe in my own journey. I remember after my HSG when It was discovered that I had Ashermans syndrome and my cervix was blocked he explained everything with pictures and explained exactly what will need to be done. He also told us that my case was difficult but he will give it his all. He consulted with one of his other partners and decided that they would do my surgery together and it was a success. After the surgery I was so genuinely happy for us and being able to move on to our first IVF cycle. During my first cycle h again explained everything in detail and listened to all my concerns during the process and always addressed all my list of questions with no hesitation. I never felt rushed. One thing that some may see as a negative but i don't mind is the wait time but that's because he never rushes his patients and he will talk to you and explain every single detail with pictures and videos and answer all your questions do appointments are never 10 minutes. Due to scheduling he was unable to do my retrieval but he called me the next day to check on but he was able to do my transfer. I had a positive pregnancy test but a few weeks later I had a miscarriage. After 4 years of trying, stage IV endometriosis, uterine fibroids I was completely devastated. I was depressed and it was hard but he continued to be positive and together we discussed different options and new protocol. Before my next cycle he wanted to repeat the HSG in which was discovered that I have hydrosalpinx in both tubes... and yet here we are another setback. Again he sat with us for a complete hour discussing different options until we made a decision. Although I am still in my TTC journey I would recommend Dr. Duffy to everyone. He listens to his patients and value your input and EXPLAINS EVERYTHING! He is calm and so compassionate and excellent bedside manner. I never leave an appointment feeling confuse about anything.
What's one piece of advice would you give a prospective patient of Daniel Duffy at Florida Institute for Reproductive Medicine?
The journey is not easy but he makes it less intimidating. He truly cares about all his patients and completely invest his time and effort in you and works hard to help you reach your goal of becoming parents. Don't be afraid to ask questions because he answers them.
Describe the protocols Daniel Duffy used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
I will try my best to remember dosages. I was on birth control for a few weeks then I stimmed with Gonal F (I believe 600) and menopur 75, halfway through I added cetrotide (don't remember the dose) During retrieval 9 eggs were retrieved and 7 were fertilized from left ovary. Due to my severe endometriosis my right ovary was severely adhered to the back of my uterus and none of the eggs were able to be retrieved, total disappointment. (Plan to address this issue during my next surgery procedure along with the blocked tubes). 4 made it to day 5 for freezing and sent for PGS testing. only 1 came back normal (Heartbreak!!!) changes that will be made for next cycle will be adding growth hormone due to poor egg quality. Preparing for transfer I remember being on endometrin supp. Positive pregnancy test but low beta although doubling. The day before my first ultrasound I started bleeding.
Describe the costs associated with your care under Daniel Duffy at Florida Institute for Reproductive Medicine.
I do not remember exactly but the cycle was $6,900 and transfer was $2,500
Describe Daniel Duffy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
My doctor prefer and recommends single embryo transfers but said we can possibly transfer 2 next time. The office recommends one at a time though.
10
Doctor
Daniel Duffy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33
Treated
2017
Success with this Doc
Yes
Treatment
1 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
I found this clinic to be very timely. Only a handful of times did I have to wait longer than expected.... The nursing staff at the FIRM is absolutely amazing. They cheer with you when the news is good and they are so disappointed when it isn't either. Since we are based in South Georgia, we had two primary nurses - one in Jacksonville (where the procedures happened) and one in Tallahassee (where we had our usual check up scans).
+ Read more
Age
33
Treated
2017
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
Describe your experience with Florida Institute for Reproductive Medicine.
I found this clinic to be very timely. Only a handful of times did I have to wait longer than expected. As a South Georgia patient having to commute, sometimes the weekend appointments to Jacksonville got tiring as it would monopolize the whole weekend. We had to cancel plans a few times because an early Sunday appointment would throw things for a loop. They would try and work with us as best they could, but if you are commuting, be prepared to be flexible.
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
At the FIRM, I definitely felt like a human. Dr. Winslow never made me feel like a number; he knew our case and always gave us a practical plan. You always see a FIRM doctor at every appointment, even if Dr. Winslow was unavailable. The nursing staff is AMAZING. They know who you are and know you by name. They are quick to call back and talk through any concerns or questions.
Describe your experience with your nurse at Florida Institute for Reproductive Medicine. (Assigned nurse: Mandy in Jacksonville, Jamie in Tallahassee)
The nursing staff at the FIRM is absolutely amazing. They cheer with you when the news is good and they are so disappointed when it isn't either. Since we are based in South Georgia, we had two primary nurses - one in Jacksonville (where the procedures happened) and one in Tallahassee (where we had our usual check up scans). The head nurse Patty is so wonderful. They really take the time to explain everything to you and talk through any concerns or questions. After our second retrieval our sweet Tallahassee nurse Jamie called me to celebrate our 17 after she heard how it went! I cried leaving them the day of our last appointment.
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
We loved our experience with Dr. Winslow. He is a straightforward person, but my husband and I are too, so we all meshed well. Bedside manner wasn't hugely important to me compared to knowledge of our situation and a plan of attack. I liked that he has a practical nature and a way of explaining things to us that was easy to understand. I would bring in questions to our appointments when I had them, and he always took the time to answer any of my concerns.
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
If you have questions, write them down and bring to your appointment. He will take the time to answer them!
Describe the protocols Kevin Winslow used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
We came to the FIRM and Dr. Winslow after having a miscarriage and extremely irregular cycles post miscarriage. It had almost taken a year to become pregnant, so the blow was a hard one, and then not being able to time anything after was super frustrating. Dr. Winslow first suggested we try timed cycles with assisted with Letrozole. I had to be put on a higher dosage of Letrozole as I wasn't responding as much as he would have liked - we tried this for three cycles before moving onto IUI using Letrozole. This resulted in a negative test, but we wanted to try it one more time. At the egg follicle check before planning the second IUI appointment, we learned I had stopped responding to the Letrozole. This is when we decided to move forward with IVF. I was 32 at the time and my AMH level came back .13, signaling to the doctors that I would be put on maximum dosages of the medication as I was would likely be a "poor responder." It was the antagonist protocol, using Gonal F, menapur and centritide, triggered with HCG. I went for 12 days and the cycle resulted in 5 embryos. Two made it to the blastocyst stage, and we opted to PGS screen them. One came back abnormal and one came back no DNA detected, meaning they didn't get a good enough sample to make the call. Dr. Winslow called to give us the less-than thrilling news and said we could transfer the blank embryo or we should consider doing a second cycle if we wanted more than one child, but he stressed both options were a good decision. We opted to do a second cycle after much thought (and prayers). Same protocol, same maximum dosage, but triggered with a Lupron + HCG mix. I also went the full 14 days and added Vitamin D in addition to my prenatals. This resulted in 17 eggs, and 7 made it to the blast stage! We were thrilled - and shocked! 4 came back normal, one no DNA, and two abnormal. We transferred 1 and I am currently expecting.
Describe the costs associated with your care under Kevin Winslow at Florida Institute for Reproductive Medicine.
All in - including continuous travel to Jacksonville and Tallahaseee - we came in a bit over $40k for the two cycles, medication, PGS testing, embryo transfer, gas, hotel stay, etc. Because of my "poor responder" characteristic, this meant that I had to be on the max dosage of all medications and I was on them for a longer period of time. The medication expense what really added up for us. We got a tiny discount in medication but not much. Gonal F pens were about $800 a pop and I would go through 1 pen in 3 days, where as some women can extend that for 6. We hadn't planned on a second cycle, so our savings were about wiped out. It was worth it - but stressful.
Describe Kevin Winslow's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
We had been told for patients that opt to PGS screen, Dr. Winslow really prefers to only transfer 1 genetically normal embryo if the mother is under a certain age. We wanted to do whatever he thought was our best chance for success. He preferred us to do one. And it took!
10
Doctor
Kevin Winslow
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
26 - 28
Treated
2015 - 2017
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
Endometriosis, Male Factor, Tubal Blockage
10
We have always had a pleasant experience with FIRM. They are very responsive when it comes to making appointments and helping you along the way during each of your appointments...Most of the nurses I have dealt with were amazing. They all helped without a hesitation and if I had a question that they didn't know they answer to they quickly found it out for me...Each IUI cycle $800ish...they gave me a hcg shot(unsure of brand since they did in office
+ Read more
Age
26 - 28
Treated
2015 - 2017
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Endometriosis, Male Factor, Tubal Blockage
10
Describe your experience with Florida Institute for Reproductive Medicine.
We have always had a pleasant experience with FIRM. They are very responsive when it comes to making appointments and helping you along the way during each of your appointments.
During treatment, were you treated like a number or a human with Daniel Duffy at Florida Institute for Reproductive Medicine?
Dr. Duffy is absolutely amazing. Every time we have seen him he remembers the tiniest details and makes you feel like you actually matter.
Describe your experience with the nursing staff.
Most of the nurses I have dealt with were amazing. They all helped without a hesitation and if I had a question that they didn't know they answer to they quickly found it out for me.
How was your experience with Daniel Duffy at Florida Institute for Reproductive Medicine?
Dr. Duffy is amazing. He makes sure you completely understand everything that needs to be done, from the first appointment where he breaks down the whole reproductive process to every detail of receiving a IUI. He makes you feel like you are more than just a number and that he is there 100% to make sure you get pregnant successfully.
What's one piece of advice would you give a prospective patient of Daniel Duffy at Florida Institute for Reproductive Medicine?
Be patient, have faith and pray a lot!
Describe the protocols Daniel Duffy used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
1st round of IUI: clomid 50 mg days 3-8 of my cycle. On day 12 had an ultrasound and then did Orvidrel injection on day 15 because the follicles weren't measuring to the maturity that Dr. Duffy wanted them. On day 16 we went in for IUI. Resulted in a chemical miscarriage. 2nd round of IUI: clomid 100mg days 3-8, went in for ultrasound on day 12 and the follicles were only half the size the needed to be, 3more days of clomid 150mg. Went in again on day 19 and they were to maturity they needed so they gave me a hcg shot(unsure of brand since they did in office) and we went back on day 20 for IUI. Resulted in a negative pregnancy.
Describe the costs associated with your care under Daniel Duffy at Florida Institute for Reproductive Medicine.
Surgery $1500 Each IUI cycle $800ish
10
Doctor
Daniel Duffy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30 - 31
Treated
2016 - 2017
Success with this Doc
No
Treatment
5 IUI
Diagnosis
PCOS
10
Strengths [of Florida Institute for Reproductive Medicine]: very organized; open 24/7/365; early morning appointments so that monitoring can be done with minimal effect on work; compassionate physicians, nurses, and staff. Weaknesses: none that I can think of at this time...I was able to see him [Dr. Kevin Winslow] mostly (except sometimes on weekends) but also found all of the physicians to be on the same page with him.
+ Read more
Age
30 - 31
Treated
2016 - 2017
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI
Diagnosis
PCOS
10
Describe your experience with Florida Institute for Reproductive Medicine.
Strengths: very organized; open 24/7/365; early morning appointments so that monitoring can be done with minimal effect on work; compassionate physicians, nurses, and staff. Weaknesses: none that I can think of at this time.
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
Though he is blunt, I still found Dr. Winslow to be very personable and caring. I felt that he really was interested in my care and treatment plans.
Describe your experience with the nursing staff.
Very organized and easy to get in touch with. Until you get to IVF you are not assigned to a specific nurse, so often you talk to different ones which is good and bad - you may get different opinions, but it's always easy to reach someone.
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
Dr Winslow is clearly very knowledgeable in his field and can be quite blunt in his delivery, but I also found him to be compassionate and willing to personalize care. I was able to see him mostly (except sometimes on weekends) but also found all of the physicians to be on the same page with him.
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
Make sure to have your questions ready to go for your visit - appointments can be brief, but when you do have questions, Dr. Winslow will take extra time.
Describe the protocols Kevin Winslow used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
We have tried cycles with Femara and Clomid plus injectable medications for the IUIs. With each cycle, Dr Winslow learned from my responses and modifications were made. While I responded well, unfortunately I have not achieved a pregnancy, so we will be moving on to IVF.
Describe the costs associated with your care under Kevin Winslow at Florida Institute for Reproductive Medicine.
I found prices to be on par or better when compared with the prices listed by other clinics in the area. I didn't find hidden costs; they were very up front with pricing. Also, staff was willing to help with insurance issues and questions.
Describe Kevin Winslow's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
We have not yet done an IVF cycle, but in our conversations it seems that the clinic really advocates for single embryo transfers.
10
Doctor
Kevin Winslow
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
37 - 38
Treated
2016 - 2017
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Male Factor, PCOS
7
Strengths [at FIRM] - financial information is provided up front (no surprises - which I appreciate) , have several satellite clinics which allow patients who do not live in Jacksonville a shorter drive at times, multiple doctors allow Saturday visits if needed to coincide with your cycle Weaknesses - need friendlier and more compassionate staff members (they have been professional but it would help if they would learn to treat others as they would want to be treated!)...Seemed like I was getting the "run around" so to speak, with getting results and pre work up, prior to beginning the IUI process.
+ Read more
Age
37 - 38
Treated
2016 - 2017
Success with this Doc
?
Race
Other
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IUI
Diagnosis
Male Factor, PCOS
7
Describe your experience with Florida Institute for Reproductive Medicine.
Strengths - financial information is provided up front (no surprises - which I appreciate) , have several satellite clinics which allow patients who do not live in Jacksonville a shorter drive at times, multiple doctors allow Saturday visits if needed to coincide with your cycle Weaknesses - need friendlier and more compassionate staff members (they have been professional but it would help if they would learn to treat others as they would want to be treated!)
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
Got called the wrong name! Doesn't knock on the door, just barges in and starts rattling off like he's always in a hurry to get done with you.
Describe your experience with the nursing staff.
My interaction with the nursing staff (assuming they are nurses and not medical assistants) has mostly consisted of them placing me in a patient room. I've asked some of these staff members questions and they seem to have a limited knowledge. I have spoken to a couple of nurses over the phone who seem more educated, but I always have to leave a message and wait for a return call. I have been able to get my questions answered once I actually speak to a nurse.
What specific things went wrong at Florida Institute for Reproductive Medicine?
  • Failed to call with results
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
Dr. Winslow seems very knowledgeable and I have no doubt as to his expertise. However, as a patient I would prefer he have a better bedside manner. He always seems to be in a rush. I understand he has a busy practice, but he needs to give patients a chance to ask questions.
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
Write down any questions you may have ahead of time.
Describe the protocols Kevin Winslow used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
Due to a successful IUI in the past, we have followed what worked for me then. Letrozole 7.5 x 5 days (3 - 8.) F/U ultrasound and HCG trigger shot on or around day 12 and IUI on day 13 or 14 dependent upon the follicle size. I am on the third cycle of attempting IUI and no success thus far. No positive pregnancy tests. Our next step is to move on to IVF.
Describe the costs associated with your care under Kevin Winslow at Florida Institute for Reproductive Medicine.
U/S $125, urine test $10, IUI $390
Describe Kevin Winslow's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
N/A
5
Doctor
Kevin Winslow
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29 - 30
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor, Tubal Blockage
10
I never had any issues with the nursing staff [at FIRM] - all were compassionate, helpful, and informative. I had a breakdown after my fourth failed IUI and they were super comforting and made me feel better that the journey was NOT over! They were right!... They are compassionate and have the same goal as you - to get you pregnant! You are treated as a human and not a number. Everything is designed specifically for you and changed based on your response to the medicine which is not the same at other clinics. I have never waited more than 10 minutes to see the doctors.
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Age
29 - 30
Treated
2016 - 2017
Success with this Doc
Yes
Race
Other
Income
Occupation
Marketer or PR
Order & Number of Docs Seen
1st of 5 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor, Tubal Blockage
10
Describe your experience with Florida Institute for Reproductive Medicine.
I would never go anywhere else other than FIRM. I absolutely loved the doctors (I have seen each doctor there) and the rest of the staff. They are compassionate and have the same goal as you - to get you pregnant! You are treated as a human and not a number. Everything is designed specifically for you and changed based on your response to the medicine which is not the same at other clinics. I have never waited more than 10 minutes to see the doctors.
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
I never felt like a number with FIRM. Dr. Winslow made sure the plan of action was created specifically for me and my response to medicine. There was no timeline stating you must have your egg retrieval on this date or you must transfer on this date - it was based on how I was responding and very fluid which I believe helped in the success of having a pregnancy.
Describe your experience with the nursing staff.
I never had any issues with the nursing staff - all were compassionate, helpful, and informative. I had a breakdown after my fourth failed IUI and they were super comforting and made me feel better that the journey was NOT over! They were right!
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
Dr. Winslow is VERY knowledgeable in infertility. While he is direct, I appreciated that because I did not want to waste my time or his. I wanted to get to the root of the problem and figure out the best course of action and he did just that. There was no sugar coating anything, which I also appreciated. I wanted to know the real facts - not only are you investing your money but also time and your emotions and I wanted to know what would work best for me to become pregnant. Dr. Winslow helped determine the cause of our infertility and because of that, we moved quickly. It was determined I had low AMH at 29 years old so time was of the essence. I am so glad I went to FIRM and saw Dr. Winslow - I would not change a thing!
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
If you are looking for someone who is not blunt and direct, choose another doctor within FIRM - all of the Doctors are FANTASTIC. Come prepared with questions - he is more than happy to answer any question you have!
Describe the protocols Kevin Winslow used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
We decided to start with IUI. Dr. Winslow suggested moving on to IVF if three IUI's were unsuccessful. I did my first two IUI's with Clomid and my second two with Letrozole. During this process is when my husband's sperm count dropped for no apparent reason. We attempted a fourth IUI, but it was canceled due to low counts. Obviously, this was out of our control. We moved to IVF. I was on 225iu of Gonal-F and 150iu of Menopur. I stimmed for 9 days (added Cetrotide after 4 or 5). I had my egg retrieval where they retrieved 21 eggs, 14 were fertilized using ICSI, and 10 made it to freeze and were sent off for PGS testing. Of those, 6 came back normal. I transferred one 5AA and it worked!
10
Doctor
Kevin Winslow
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
Age
26
Treated
2017
Success with this Doc
?
Treatment
4 Fertility Medications
Diagnosis
Anovulation, PCOS, Tubal Blockage
9
The nursing staff here [FL Institute for Reproductive Medicine] are amazing. They are compassionate and understanding of how painful fertility treatments can be. All blood work was completed by nurses but my appointments were always conducted by Dr. Winslow. The nurses were great at explaining medicine administration and timing when starting a new protocol.... This clinic has several sites. I attend the one in downtown Jacksonville, which is inside Baptist Health hospital. It is a beautiful clinic with a roomy waiting area full of comfy couches. It is always clean and quiet.
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Age
26
Treated
2017
Success with this Doc
?
Race
European, Latino
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 Fertility Medications
Diagnosis
Anovulation, PCOS, Tubal Blockage
9
Describe your experience with Florida Institute for Reproductive Medicine.
This clinic has several sites. I attend the one in downtown Jacksonville, which is inside Baptist Health hospital. It is a beautiful clinic with a roomy waiting area full of comfy couches. It is always clean and quiet.
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
Dr. Winslow asked at the end of all appointments if I had any questions about the plan for medications, this made me feel like he was interested in how I felt not just being another patient at the clinic.
Describe your experience with the nursing staff.
The nursing staff here are amazing. They are compassionate and understanding of how painful fertility treatments can be. All blood work was completed by nurses but my appointments were always conducted by Dr. Winslow. The nurses were great at explaining medicine administration and timing when starting a new protocol.
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
Dr. Winslow is a great doctor. He cares about his patients and demonstrates this at every appointment. Throughout the course of my treatment Dr. Winslow was the only doctor I was seen by, even if my appointment fell on a weekend. He has always been accommodating and understanding about my busy work schedule. During every appointment Dr. Winslow would ask how I felt or if I had noticed a different reaction to the medication. This helped me feel like I wasn't just another patient. I do think his bedside manner is different. He does not sugar coat information nor does he dwell on bad news. His character is definitely different; however I have learned to very much appreciate his sincerity and his sense of humor.
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
Ask a lot of questions. Dr. Winslow will answer any question you have; however, he will not ask questions for you. You have to do your research and bring up the topic if you want to know more about it. I would advise others to not be quick to judge his demeanor. He is a sweet person and he cares.
Describe the protocols Kevin Winslow used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
I was on an agonist protocol with minimal dosages. I reacted very well to this protocol and had good results as far as follicle growth. Ongoing treatment.
Describe the costs associated with your care under Kevin Winslow at Florida Institute for Reproductive Medicine.
My insurance has covered most of our treatment until now (ongoing treatment). All acquired costs have been for medications paid directly to pharmacy.
9
Doctor
Kevin Winslow
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
33 - 36
Treated
2013 - 2016
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF, Donor Eggs
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Poor Egg Quality, Tubal Blockage
10
FIRM is a well oiled machine. They have been around a long time and have it down to a science. While you may not see your doctor at every visit, they do make sure that you see your doctor the majority of the time...The doctors meet each day as a group to discuss the patients currently on the case load so that they are all on the same page if you happen to see a doctor that is not your primary. Doctors (not nurses) perform every ultrasound and procedure...The costs at FIRM are 10-15% lower than the National Average. An IUI will run around 700-800 (including meds),. The three cycle IVF plan is around 15,000. There are several partial refund guarantee programs as well.
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Age
33 - 36
Treated
2013 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 1 IVF, Donor Eggs
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Poor Egg Quality, Tubal Blockage
10
Describe your experience with Florida Institute for Reproductive Medicine.
FIRM is a well oiled machine. They have been around a long time and have it down to a science. While you may not see your doctor at every visit, they do make sure that you see your doctor the majority of the time. They are opened early in the morning and on weekends so they are working around your schedule and cycle and not the other way around. They have many different offices in the area so it is very convenient. The doctors meet each day as a group to discuss the patients currently on the case load so that they are all on the same page if you happen to see a doctor that is not your primary. Doctors (not nurses) perform every ultrasound and procedure.
During treatment, were you treated like a number or a human with Michael Freeman at Florida Institute for Reproductive Medicine?
Dr. Freeman takes his time to make sure you fully understand all options in your treatment. He never seems rushed or like you are bothering him with questions. I always did a lot of research and had a ton of questions and he always addressed every concern or question or crazy idea I had with compassion and a well thought out answer. He performed several surgeries on me and he was very good at calming me down and sitting down with my husband to make sure he fully understood what was going on as well.
Describe your experience with the nursing staff.
The nurses at FIRM are all amazing. They always give you a same day call back. They are available and on call nights and weekends. They bring you in on the same day if you have any concerns. Instructions for shots and medicines are given thoroughly. They are understanding of the stress of infertility and dealt really well with me when I was emotional or stressed.
How was your experience with Michael Freeman at Florida Institute for Reproductive Medicine?
I always felt like I was in good hands with Dr. Freeman. He is up to date on the latest research and techniques and very knowledgeable. He took on my case and never gave up on me despite me being a very difficult case. I had a lot of things going against me (diminished ovarian reserve, blocked tubes, repeated ectopic pregnancies, miscarriage, uterine issues, MTHFR) and he never gave me the impression that there was no hope. He also has a great sense of humor that put my husband and I at ease.
What's one piece of advice would you give a prospective patient of Michael Freeman at Florida Institute for Reproductive Medicine?
Come ready with questions. He will address them all and make you feel more comfortable with the process.
Describe the protocols Michael Freeman used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
My AMH is non-existent. At 34 years old, I had the AMH of a 40 year old. Dr. Freeman said that because I was young, he knew there were good eggs but that the quantity was very low. Because of this, he started IVF with the highest doses of meds possible. I only got 9 eggs and only 2 of them made it to day 3. We transferred both. That ended in a negative pregnancy test. Dr. Freeman gave me the option of a more natural IVF cycle with my own eggs, or a donor cycle. We decided to move straight to donor eggs. In both of my donor egg cycles, I got pregnant. But in the first it was a singular ectopic and in the second I had a twin pregnancy with one ectopic in the tube and the other a miscarriage in the uterus. He removed a tube and also did a resection on the opening between the tube and the uterus. Dr. Freeman performed the surgeries both times. He then ran a full panel of tests for reoccurring loss and discovered I had MTHFR and that I wasn't properly absorbing folic acid. He prescribed me a special form of prenatal and an extra folic acid tablet that my body would be able to better metabolize. After this I was able to get pregnant naturally.
Describe the costs associated with your care under Michael Freeman at Florida Institute for Reproductive Medicine.
The costs at FIRM are 10-15% lower than the National Average. An IUI will run around 700-800 (including meds),. The three cycle IVF plan is around 15,000. There are several partial refund guarantee programs as well.
Describe Michael Freeman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
In 2014, Dr. Freeman transferred 2 embryos. But I know that now him and the clinic prefer a single embryo transfer.
10
Doctor
Michael Freeman
Communication
Compassion
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
4 IUI, 2 IVF
Diagnosis
Unexplained
10
The time I spend in his [Dr. Michael Freeman] office [at Florida Institute for Reproductive Medicine] on average was no more than 30 minutes, but it was time well spent, as he is right to the point. For my 4 IUI, I was sometimes monitored from a nurse, but most of the time I saw the doctor. However, once I began IVF treatments, I was always, always seen by the doctor. Finally, it is important to note that the rest of the staff is as efficient as possible and very supportive in helping me with everything from direction on administering medications, to promptly sending prescriptions to the pharmacy of my choice to billing and scheduling.
+ Read more
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 2 IVF
Diagnosis
Unexplained
10
Describe your experience with Florida Institute for Reproductive Medicine.
It is clean and the staff is very organized, attentive and friendly. During my course of treatment I have visited a total of 3 of their offices, 2 in Jacksonville and the one in Daytona Beach and my experience in all three was exactly the same.
During treatment, were you treated like a number or a human with Michael Freeman at Florida Institute for Reproductive Medicine?
His bedside manner is impeccable. Personal attention is highly valued and provided. Candid and delicate in managing my expectations.
How was your experience with Michael Freeman at Florida Institute for Reproductive Medicine?
He and his practice are extremely attentive to their patients needs. What I value most is that while being supportive and positive, he managed not to give me false hopes and managed my expectations as best as possible. He always kept me informed what is to happen and why and what are my chances for success based on my medical history and age according to statistical data and his opinion as a doctor. He always stressed on the fact that while there is correlation between certain facts, individual patients results may widely vary, so that results of treatment can always be somewhat unpredictable. Another aspect that I appreciate is that I never had to wait more than 5 min to be seen. For a working professional as me, it was extremely important that I am in and out as fast as possible so to take care of my other responsibilities. The time I spend in his office on average was no more than 30 minutes, but it was time well spent, as he is right to the point. For my 4 IUI, I was sometimes monitored from a nurse, but most of the time I saw the doctor. However, once I began IVF treatments, I was always, always seen by the doctor. Finally, it is important to note that the rest of the staff is as efficient as possible and very supportive in helping me with everything from direction on administering medications, to promptly sending prescriptions to the pharmacy of my choice to billing and scheduling.
Describe the protocols Michael Freeman used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
First I had the standard comprehensive blood work done in addition to a ultrasound examination of all my fertility organs. My husband had a semen analysis done and those results came back normal as well. After all results came back normal, I was prescribed to perform HSG for tubal infertility. The result from that showed open tubes. As no medical issue was found I was recommended to start on Chlomid and perform IUI. We did 4 cycles of IUI with negative pregnancy results. After that I was informed that statistically speaking the treatment that would give me highest chances of getting pregnant was IVF. Thus we pursued with our first IVF cycle. My medical insurance did not cover fertility so I took a personal loan. The cycle cost me with medication about $15,000. I am a low responder to fertility medicines, so I had to stay on the highest dosage possible for the longest period of time possible to be able to produce 7 eggs out of which 5 were retrieved and 3 fertilized and grew to become day 5 embryos. We chose to transfer just 1 embryo in order to avoid possible multiples pregnancy. The result was negative pregnancy. A month later, we attempted a second try. My employer had swetched insurance providers and my new insurance covered infertility treatments up to 25K with 10% copay and 3K deductible. This is the only reason, I was able to afford this second try. However, halfway through the cycle, the doctor discovered that I would maybe produce just one or two viable eggs and advised me to cancel the cycle and try again next month. This is exactly what we did. I had to buy again more medications to replenish the ones I had used up to that point in my second attempt. We started again in March 2016 for our 3rd and last attempt. I was able to produce 6 eggs and 4 were retrieved and 3 fertilized to become day 5 embryos. This time around we were advised to transfer 2 and we did. I am currently 9 weeks pregnant with 1 baby to come on Christmas day, 2016 :)
Describe the costs associated with your care under Michael Freeman at Florida Institute for Reproductive Medicine.
Each IUI cycle cost around $500. IVF cost for not insured patients start at $6,000 but with assisted hatching and assisted fertilization, preservationist of embryos not used the price went up to $8,000. The majority of the medications were bought overseas from www.ivfmeds.com which saved some money, but with the dosage adjusted to the highest dosage after the first 2 monitoring visits on the first cycle and total days on medication adjusted from average of 10days to (in my specific case) to 14days and not enough time to order more to be shipped from overseas, I had to purchase a lot in the US, so my total cost was about $6,000 just for medications per cycle.
10
Doctor
Michael Freeman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
39 - 40
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
3 IUI, 3 IVF, 3 Embryo Freezing
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Unexplained
10
Strengths: The clinic [Florida Institute for Reproductive Medicine] is relatively small which helps the patient feel known. Everyone was professional, supportive, and kind. Weaknesses: They are a busy clinic and sometimes it took a little while to hear back from a nurse.... The nursing staff was consistent, kind, and competent. I felt like I was in very good hands. They were also relatively responsive to questions and even helped me located some medication for a lower price.
+ Read more
Age
39 - 40
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
3rd of 4 Docs
Treatment
3 IUI, 3 IVF, 3 Embryo Freezing
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Unexplained
10
Describe your experience with Florida Institute for Reproductive Medicine.
Strengths: The clinic is relatively small which helps the patient feel known. Everyone was professional, supportive, and kind. Weaknesses: They are a busy clinic and sometimes it took a little while to hear back from a nurse.
During treatment, were you treated like a number or a human with Daniel Duffy at Florida Institute for Reproductive Medicine?
Prior to going to Dr. Duffy at FIRM, I had received fertility treatments at Weill-Cornell in NYC and at the Hospital of the University of Pennsylvania in Philadelphia. At both of those places, I started out expecting to be treated like a human because my first encounters with the doctors at those places went well. But they were busy, and disorganized and didn't seem at all motivated to make adjustments to my protocol when their "cookie cutter" approaches didn't result in me getting pregnant. I felt like they viewed me as a failed case, and seemed to kind of lose interest in me as a patient. At first I was angry, then I was devastated. When I got the courage to reach out to Dr. Duffy and make an appointment, I went expecting more of the same. I had decided that I needed to adjust my expectations and anticipate that I would always feel like a number. But I was pleasantly surprised; he spent time looking over my records, listened closely to my story, and immediately suggested things we could do differently. He made me a part of the decision-making process and took the time to explain why he was suggesting certain things. From that point on, the nurses and other physicians in the practice were consistently professional, responsive, and caring. There were moments when I needed to push back and track nurses down for information, but at no point in the process did I feel abandoned or dropped. I felt supported all the way through the retrieval, the testing, and the transfer. And because I lived several states away, Dr. Duffy coordinated with a local RE to help ensure I got all of the necessary testing and support until it was time for me to find an OB.
Describe your experience with your nurse at Florida Institute for Reproductive Medicine. (Assigned nurse: Patty)
The nursing staff was consistent, kind, and competent. I felt like I was in very good hands. They were also relatively responsive to questions and even helped me located some medication for a lower price.
How was your experience with Daniel Duffy at Florida Institute for Reproductive Medicine?
Dr. Duffy is compassionate and competent and kind. He was friendly and supportive and treated me like a partner in the IVF process. He was a good listener, and took the time to answer my questions. I also really appreciate his willingness to think "outside of the box" when it came to my IVF protocol.
What's one piece of advice would you give a prospective patient of Daniel Duffy at Florida Institute for Reproductive Medicine?
Know that you most likely won't see him for every appointment, but the other doctors in the practice are very competent and professional. I honestly had very positive experiences with every single person.
Describe the protocols Daniel Duffy used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
1) testosterone cream for a few weeks before starting the cycle to improve egg quality. 2)Follistim and Cetrotide, relatively high doses because of diminished ovarian reserve. 3) HGH for egg quality 4) Genetic testing of embryos 5)Endometrial receptivity array (which I really ended up benefitting from)
Describe the costs associated with your care under Daniel Duffy at Florida Institute for Reproductive Medicine.
Cost of a cycle: $6500 Cost of medications: $3500 Cost of PGS: $2000 Cost of endometiral receptivity array: $1000
Describe Daniel Duffy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
My doctor did not have a strong preference in my case because of my age and because I had a very limited number of embryos to transfer after PGS testing (only two). He said he would support me in transferring two if that was what I wanted to do.
10
Doctor
Daniel Duffy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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5
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
5
For example during IUI - the doc [at Florida Institute for Reproductive Medicine] who performed was perfectly fine making the call my 1 follical was ok to inseminate. But then in the consult with Freeman he disagreed and said he would have wanted more to perform an IUI. I felt - well I would have rather you canceled then have me spend $5500 to find that out. I lost all hope and faith that day. That is when I moved clinics...
+ Read more
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
5
Describe your experience with Florida Institute for Reproductive Medicine.
There was a women doctor here with a German name that was amazing. But they rotate doctors so I could never make it work - and I had a flexible schedule at the time. I don't feel it's organized here and patient centered. Rotating door of docs would be ok if I felt like they took time to read my file before coming in the room or consult before performing a procedure they disagreed on. They have flexible hours to come in for things and weekend visits. That was helpful.
During treatment, were you treated like a number or a human with Michael Freeman at Florida Institute for Reproductive Medicine?
I only saw Dr. Freeman during consults - otherwise it was a swinging door of who was treating me and as the other doctors came in who were partners I knew they didn't know anything about me but was just there to perform the procedure. I know this b/c during my IUI I asked the doctor about my possible results and he said it depends on my condition - so he didn't even know anything about me.
Describe your experience with the nursing staff.
I didn't have much experience with nursing staff - I just thought they were MA's? And when I had questions they seemed confused or not willing to help.
What specific things went wrong at Florida Institute for Reproductive Medicine?
  • Lost paperwork
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Michael Freeman at Florida Institute for Reproductive Medicine?
Someone who had a sucessfull IVF and good experience with Freeman recommended me so I went in hopeful. Maybe we just didn't jive which I know happens. I felt him to be overworked and felt the process was redundant to him. When he did the first labs on me I was totally overwhelmed. I was told my AMH was low, below normal but not really what that meant. For the longest time I thought I was unexplained infertility but not until I saw my new clinic did I understand that I was diminished ovarian reserve and then later I had stage 3.5-4 Endo. In the clinic with Freeman I felt like I was just working through the protocols set in place but it was not tailored to my condition. I don't even know why we would have done an IUI. Then the fact that I never saw him for treatment - it was a revolving door here and every time I felt as if I was taking steps back in my treatment plan b/c only Freeman knew my condition. For example during IUI - the doc who performed was perfectly fine making the call my 1 follical was ok to inseminate. But then in the consult with Freeman he disagreed and said he would have wanted more to perform an IUI. I felt - well I would have rather you canceled then have me spend $5500 to find that out. I lost all hope and faith that day. That is when I moved clinics...
What's one piece of advice would you give a prospective patient of Michael Freeman at Florida Institute for Reproductive Medicine?
Someone I know loved Freeman and was successful with getting pregnant so my experience is different then another. He never brought up Endo to me so that concerns me deeply - go in knowing what to ask. I was new in my journey and just trusted he would take me there but that didn't happen. I wish he would have been more aggressive with me considering my age and low OR. Question everything. If you are like me then why would you try IUI? Question that. At my age I don't have time to spend 3 years with your protocol.
Describe the protocols Michael Freeman used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
Labs were ordered as what is normal and then discussed with me. Treatment plan was not necessarily a plan but seemed like a protocol for everyone. I didn't even get anything written down. A friend of mine who had been treated elsewhere seemed way more educated in the process and what to expect. It was not that organized here - just here is some literature.
Describe the costs associated with your care under Michael Freeman at Florida Institute for Reproductive Medicine.
IUI $5500
Describe Michael Freeman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
N/A
6
Doctor
Michael Freeman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
41
Treated
2015
Success with this Doc
No
Treatment
IUI, IVF, Donor Eggs
Diagnosis
0
The embryo transfer [at FL Institute for Reproductive Med] was interesting. I was able to watch the transfer of the fluid containing the embryos on the ultrasound, but was never shown the actual embryos in a photo or on a monitor linked to the microscope like I had been shown at another clinic. They didn't allow my husband to be with me.during either embryo transfer.
+ Read more
Age
41
Treated
2015
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IUI, IVF, Donor Eggs
Diagnosis
0
Describe your experience with Florida Institute for Reproductive Medicine.
The clinic seemed like a.nice clean well run clinic. The other doctor we met with face to face was nice and friendly. The embryo transfer was interesting. I was able to watch the transfer of the fluid containing the embryos on the ultrasound, but was never shown the actual embryos in a photo or on a monitor linked to the microscope like I had been shown at another clinic. They didn't allow my husband to be with me.during either embryo transfer.
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
We worked with this clinic mostly over the phone. The nurse donor nurse was very hard to get ahold of. Both times we traveled to Florida for transfers we met with a totally different doctor than the one I talked to on the phone. During the transfer I was shown the ultra sound where the fluid containing the embryo was placed, but I was never shown the actual embryo like I had been shown at another clinic. My husband was told he had to stay in the lobby and wasn't present during the transfer.
Describe your experience with your nurse at Florida Institute for Reproductive Medicine. (Assigned nurse: Nan Harris)
Nan Harris seemed ok. She was just difficult to get ahold of.
What specific things went wrong at Florida Institute for Reproductive Medicine?
  • Lost paperwork
  • Failed to inform you of changes in protocol
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
I never met Dr. Winslow. I only talked to him on the phone. He was supposed to be my doctor and did all of the perscrbing, ect. When we went to Florida I always met with a different doctor. I am not sure what else to say. I never met the man. I only talked to him on the phone one a couple of different occasions.
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
I am not sure I never met the man. I guess I would ask him up.front if you would ever see him again or if you traveled their if you would have the opportunity to actually meet him in person.
Describe the protocols Kevin Winslow used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
We did two IVF cycles with frozen embryos. The embryos were donor embryos.
Describe the costs associated with your care under Kevin Winslow at Florida Institute for Reproductive Medicine.
About $4,000 for frozen embryo transfer with donor embryos
Describe Kevin Winslow's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
Both times we transferred 2 embryos. That seemed to be standard procedure with donor embryos.
0
Doctor
Kevin Winslow
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
40
Treated
2018
Success with this Doc
?
Treatment
10 IUI, 1 IVF, Donor Sperm
Diagnosis
Immunological
10
$5400 for a donor embryo package [at FIRM]...They have a wonderful done embryo program...a wonderful clinic to date. When I speak to the Donor Embryo Coordinator & Dr. Erb they know my hx, treat me with kindness and compassion and truly care about the outcome of my upcoming donor embryo FET...Emma [nurse] does an excellent job with answering emails & returning phone calls. If she does not know the answer she will consult w/ the Dr & get back to me.
+ Read more
Age
40
Treated
2018
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
10 IUI, 1 IVF, Donor Sperm
Diagnosis
Immunological
10
Describe your experience with Florida Institute for Reproductive Medicine.
They have a wonderful done embryo program. I am very thankful for this program. If it weren't for their program I would not be getting a chance to be pregnant and have a child. I know from a friend that they also have a wonderful IVF program and a great clinic.
During treatment, were you treated like a number or a human with Teresa Erb at Florida Institute for Reproductive Medicine?
FIRM has been a wonderful clinic to date. When I speak to the Donor Embryo Coordinator & Dr. Erb they know my hx, treat me with kindness and compassion and truly care about the outcome of my upcoming donor embryo FET.
Describe your experience with your nurse at Florida Institute for Reproductive Medicine. (Assigned nurse: Emma Langley)
Emma does an excellent job with answering emails & returning phone calls. If she does not know the answer she will consult w/ the Dr & get back to me.
How was your experience with Teresa Erb at Florida Institute for Reproductive Medicine?
Dr. Erb has been very upfront and honest with me. When I had concerns about continuing with a cycle due to a medication change not related to fertility she was on board. She has been more than willing to work we my, my schedule and my rheumatologist. I couldn't be happier.
What's one piece of advice would you give a prospective patient of Teresa Erb at Florida Institute for Reproductive Medicine?
Be honest with her so that she can give you the best treatment plan available for your current situation.
Describe the protocols Teresa Erb used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
ERA cycle: CD1 start 3 mg of estrace BID, CD 13 US and labs, CD 15 PIO injections & CD 19 ERA. Found that I needed 12 more hours of progesterone. Upcoming FET: BC until 10/3, Estrace 10/7, US 10/18, PIO 10/19 & FET scheduled for 10/25
Describe the costs associated with your care under Teresa Erb at Florida Institute for Reproductive Medicine.
$5400 for a donor embryo package
Describe Teresa Erb's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
N/A
10
Doctor
Teresa Erb
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30
Treated
2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Male Factor
10
They [Florida Institute for Reproductive Medicine] have always been very close to the actual appointment time when you are called back, not long waiting times. Parking is great with the new garage at the Baptist downtown location. All of their records flow between NE FL OBGYN if you use them, so that is nice as well. The doctors do rotate days so you might see different doctors on different days but the two I have worked with so far (Dr. Winslow and Dr. Ern) are both wonderful.
+ Read more
Age
30
Treated
2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Male Factor
10
Describe your experience with Florida Institute for Reproductive Medicine.
This clinic is professional. They have always been very close to the actual appointment time when you are called back, not long waiting times. Parking is great with the new garage at the Baptist downtown location. All of their records flow between NE FL OBGYN if you use them, so that is nice as well. The doctors do rotate days so you might see different doctors on different days but the two I have worked with so far (Dr. Winslow and Dr. Ern) are both wonderful.
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
Dr. Winslow took the time to explain everything to my husband and me thoroughly and discuss the options available to us.
Describe your experience with the nursing staff.
The nursing staff is extremely knowledgeable, professional, friendly, and helpful.
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
Dr. Winslow was very helpful and the information he provided and his demeanor helped my husband and me to feel better throughout this process. He was also very honest and set realistic expectations with us which we appreciated very much.
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
Write down any questions you may have beforehand so you won’t forget to ask. While Dr. Winslow is very thorough, sometimes it felt like the appointment went by fast.
Describe the protocols Kevin Winslow used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
We are dealing with MFI. Dr. Winslow recommended we try 2-3 cycles of IUI with Femara, then move on to IVF with ICSI if these were not successful. We are in the TWW after our first IUI at this time.
Describe the costs associated with your care under Kevin Winslow at Florida Institute for Reproductive Medicine.
The consultation was covered by our insurance, so we paid only a $10 copay. Each transvaginal US was $125 along with a $10 office fee I believe. The Femara Rx for 6 day’s was $0.31 with insurance. The IUI was $390.
Describe Kevin Winslow's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
N/A yet
10
Doctor
Kevin Winslow
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Endometriosis
8
The nursing staff at the Daytona location [of FIRM] are AMAZING! Always kind and professional and really accommodating...IUI - $750, monitoring apt - $125, Consult with Insurance - $150...This clinic is close to my house (Daytona Beach office), friendly nursing staff, and you get to see the doctor for every monitoring appointment. Never a long wait, and they are thorough, which I feel like is a hard combo to achieve. Very clean and very updated equipment. The convenience of having the lab in the office is nice as well.
+ Read more
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Endometriosis
8
Describe your experience with Florida Institute for Reproductive Medicine.
This clinic is close to my house (Daytona Beach office), friendly nursing staff, and you get to see the doctor for every monitoring appointment. Never a long wait, and they are thorough, which I feel like is a hard combo to achieve. Very clean and very updated equipment. The convenience of having the lab in the office is nice as well.
During treatment, were you treated like a number or a human with Michael Freeman at Florida Institute for Reproductive Medicine?
Dr. Freeman takes his time speaking with us, and is empathetic to our situation.
Describe your experience with your nurse at Florida Institute for Reproductive Medicine. (Assigned nurse: Susan)
The nursing staff at the Daytona location are AMAZING! Always kind and professional and really accommodating.
How was your experience with Michael Freeman at Florida Institute for Reproductive Medicine?
Dr. Freeman is a very down to earth, yet blunt doctor. He takes his time to discuss hard to understand fertility terms and procedures and makes them easy to understand. He can be a little straight to the point, but I don't feel like that's a bad thing. He is open to suggestions as well, which is not the case for most REs.
What's one piece of advice would you give a prospective patient of Michael Freeman at Florida Institute for Reproductive Medicine?
Be your own advocate and he will listen.
Describe the protocols Michael Freeman used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
He used the antagonist protocol (Gonal-F 175iu a day, and Menopur - 1 vial), at day 6 he upped my dosage to 200iu gonal f through day 11 to increase my eggs grow time. Day 5 on Cetrotide was also included. We had great results - 26 eggs collected, 25 mature, and 24 fertilized. Out of the 24, 12 made it to day 5 blasts graded from AB to BB. I transferred one 5AB and got pregnant.
Describe the costs associated with your care under Michael Freeman at Florida Institute for Reproductive Medicine.
IUI - $750, monitoring apt - $125, Consult with Insurance - $150
Describe Michael Freeman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
Dr. Freeman had a high preference for me to transfer just one embryo since this was our first transfer, and we are under the age of 35. We agreed that we would transfer 1, and if that didn't result in a pregnancy transfer 2 the next time.
8
Doctor
Michael Freeman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30 - 32
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
3 IUI, 2 IVF
Diagnosis
Recurrent Pregnancy Loss, Endometriosis, Male Factor, PCOS, Poor Egg Quality, Unexplained
10
[FL Ins Repro Med] Strength: The doctors and nurses never made me feel like a science experiment. I was a patient with a health issue. Weakness: The procedure room was very small and my husband wasn't allowed in. It's very hard to lay there alone and I won't have loved to have him with me...The nursing staff at FIRM is excellent! They were efficient but attentive and they cared about my treatment and me. They didn't just ask how I was doing, they asked how I was feeling, how my emotions were holding up. They weren't just checking a box, they actually wanted to know.
+ Read more
Age
30 - 32
Treated
2014 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 2 IVF
Diagnosis
Recurrent Pregnancy Loss, Endometriosis, Male Factor, PCOS, Poor Egg Quality, Unexplained
10
Describe your experience with Florida Institute for Reproductive Medicine.
Strength: The doctors and nurses never made me feel like a science experiment. I was a patient with a health issue. Weakness: The procedure room was very small and my husband wasn't allowed in. It's very hard to lay there alone and I won't have loved to have him with me.
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
Dr Winslow was always straight up with us. He didn't give me stock answers or talk to me like I couldn't handle it or understand. He made things very clear, even when it wasn't something I wanted to hear.
Describe your experience with the nursing staff.
The nursing staff at FIRM is excellent! They were efficient but attentive and they cared about my treatment and me. They didn't just ask how I was doing, they asked how I was feeling, how my emotions were holding up. They weren't just checking a box, they actually wanted to know.
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
Dr Winslow isn't the warmest person. He often looked directly at my chart instead of at me. This was not off putting to me as I am an introvert by nature with a severe case of White Coat Syndrome. There was no BSing in the exam room. He got in there, he did what he needed to do and then he left but I never felt like he was rushed or annoyed with my questions. He was patient and kind and explanatory.
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
Write everything down and ask questions if you don't understand because he will explain it again.
10
Doctor
Kevin Winslow
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
26 - 27
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
PCOS, Tubal Blockage
10
They have a lot of locations which is helpful, however that means the doctors have to travel between them. This can sometimes make it challenging to track down your doctor to be seen especially last minute....The entire nursing staff was wonderful. But I have to say Patty and the main office was so nice, informative, helpful, caring, and compassionate...I won a free cycle at one of their seminars. Then I had to pay for my FET later on.. Also the wait times can be alittle long, but that is because he [Dr. Duffy] does not rush his paitients and gives them the time they need.
+ Read more
Age
26 - 27
Treated
2013 - 2014
Success with this Doc
Yes
Race
European, Native American
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
PCOS, Tubal Blockage
10
Describe your experience with Florida Institute for Reproductive Medicine.
They have a lot of locations which is helpful, however that means the doctors have to travel between them. This can sometimes make it challenging to track down your doctor to be seen especially last minute.
During treatment, were you treated like a number or a human with Daniel Duffy at Florida Institute for Reproductive Medicine?
He really got to know me as a person not just another number. It makes you feel special that someone takes the time and really listens.
Describe your experience with your nurse at Florida Institute for Reproductive Medicine. (Assigned nurse: Mrs. Patty -downtown office )
The entire nursing staff was wonderful. But I have to say Patty and the main office was so nice, informative, helpful, caring, and compassionate.
How was your experience with Daniel Duffy at Florida Institute for Reproductive Medicine?
I always felt important and like my concerns were being heard and addressed. Every time we had a set back Dr. Duffy was compassionate and pro active so that we didn't lose any ground. Everything was fully explained to me and if I had a question about something or needed it clarified he did it without hesitation.
What's one piece of advice would you give a prospective patient of Daniel Duffy at Florida Institute for Reproductive Medicine?
if you have questions don't be afraid to ask and I used to write a list down before I went. Also the wait times can be alittle long, but that is because he does not rush his paitients and gives them the time they need.
Describe the protocols Daniel Duffy used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
I had to have surgery right before I started my ivf cycle for polyps. Then I did ivf with ICSI, transferred a fresh and froze the 4 remaining. I then went back for a FET and plan to go back again.
Describe the costs associated with your care under Daniel Duffy at Florida Institute for Reproductive Medicine.
I won a free cycle at one of their seminars. Then I had to pay for my FET later on.
10
Doctor
Daniel Duffy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
33 - 34
Treated
2017 - 2018
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
9
Strengths [at FIRM] are definitely communication and education. I can't really think of any weaknesses. I would recommend a new patient try out each doctor at the office to decide who is the best fit because each doctor has a very different personality...The nursing staff was excellent. They were great about answering questions, returning phone calls, and their blood taking skills were excellent.
+ Read more
Age
33 - 34
Treated
2017 - 2018
Success with this Doc
?
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
9
Describe your experience with Florida Institute for Reproductive Medicine.
Strengths are definitely communication and education. I can't really think of any weaknesses. I would recommend a new patient try out each doctor at the office to decide who is the best fit because each doctor has a very different personality.
During treatment, were you treated like a number or a human with Daniel Duffy at Florida Institute for Reproductive Medicine?
Dr. Duffy took time to answer all my questions, never made me feel rushed or like a number, and took time to show he cares.
Describe your experience with the nursing staff.
The nursing staff was excellent. They were great about answering questions, returning phone calls, and their blood taking skills were excellent.
How was your experience with Daniel Duffy at Florida Institute for Reproductive Medicine?
Dr. Duffy is very personable and knowledgeable. The only downside for treatment with Dr. Duffy is that he is almost always running late. I know hat he spends extra time with his patients and answers questions, so I tended to overlook his lack of punctuality.
What's one piece of advice would you give a prospective patient of Daniel Duffy at Florida Institute for Reproductive Medicine?
Prepare to wait awhile at appointments.
Describe the protocols Daniel Duffy used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
I was 350iu Gonal F, 150iu Menopur, Cetrotide, and Lupron trigger. I don't remember any rationale given for this particular protocol.
Describe the costs associated with your care under Daniel Duffy at Florida Institute for Reproductive Medicine.
My total costs at FIRM was around $8000, plus $4000 meds at an outside facility.
Describe Daniel Duffy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
FIRM typically transfers one under 35 and two over 35. One was recommended for me at 33, but transfer isn't for another few weeks.
8
Doctor
Daniel Duffy
Communication
Trustworthiness
Compassion
Frequency seen during appointments
9
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33 - 34
Treated
2016 - 2017
Success with this Doc
?
Treatment
13 IUI, IVF, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss, Uterine Fibroids, Unexplained
10
Whether or not they run late depends on what doctor you're seeing which is frustrating. Also the doctors float between offices so you might not see your doctor every time unless you want to travel to wherever they are on that day...I liked that if I came in with something I'd read off the internet she [Dr. Kari Sproul von Goeben] was willing to have a discussion about why or why not that particular treatment would apply to me. I did not like that when I wanted to try things she would say there wasn't a "medical indication" for what I wanted to try- when Infertility is unexplained that is exactly the issue, that no one knows what might work, and I wish she were more open to anecdotal information and not entirely research reliant.
+ Read more
Age
33 - 34
Treated
2016 - 2017
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
13 IUI, IVF, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss, Uterine Fibroids, Unexplained
10
Describe your experience with Florida Institute for Reproductive Medicine.
Whether or not they run late depends on what doctor you're seeing which is frustrating. Also the doctors float between offices so you might not see your doctor every time unless you want to travel to wherever they are on that day.
During treatment, were you treated like a number or a human with Kari Sproul von Goeben at Florida Institute for Reproductive Medicine?
She is very warm and inviting and easy to talk to.
Describe your experience with the nursing staff.
Amazing. One of the best parts of this office is the nursing staff.
How was your experience with Kari Sproul von Goeben at Florida Institute for Reproductive Medicine?
She is incredibly smart and up to date on current treatment options. I liked that if I came in with something I'd read off the internet she was willing to have a discussion about why or why not that particular treatment would apply to me. I did not like that when I wanted to try things she would say there wasn't a "medical indication" for what I wanted to try- when Infertility is unexplained that is exactly the issue, that no one knows what might work, and I wish she were more open to anecdotal information and not entirely research reliant.
What's one piece of advice would you give a prospective patient of Kari Sproul von Goeben at Florida Institute for Reproductive Medicine?
Try and trust her. Infertility is hard, but she is really good at what she does.
Describe the costs associated with your care under Kari Sproul von Goeben at Florida Institute for Reproductive Medicine.
My first born child ;-) I have insurance so I don't know
Describe Kari Sproul von Goeben's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
She felt strongly about single embryo transfer. That is what I wanted so I didn't push it, but I felt that had we wanted a multiple transfer it would not have been received well.
10
Doctor
Kari Sproul von Goeben
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
43
Treated
2017
Success with this Doc
Yes
Treatment
IUI, IVF, Donor Eggs, Donor Sperm
Diagnosis
9
They [FL Ins Repro Med] are open to serving all patients. Their perspective on embryo donation is not rooted in religious values. They were easy to work with, even from 1,500 miles away....I worked remotely with Emma for several months and saw two other nurses for my transfer - they were all great. Emma is sweet and tolerant of as many questions as you can throw her way!...it was approximately $7,000 plus travel for the donor embryo transfer
+ Read more
Age
43
Treated
2017
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
4th of 4 Docs
Treatment
IUI, IVF, Donor Eggs, Donor Sperm
Diagnosis
9
Describe your experience with Florida Institute for Reproductive Medicine.
They are open to serving all patients. Their perspective on embryo donation is not rooted in religious values. They were easy to work with, even from 1,500 miles away.
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
Everyone at the clinic was easy to work with. I worked with them remotely and flew in for a donor embryo transfer. It was a little strange to not feel established there, but they treated me very well.
Describe your experience with your nurse at Florida Institute for Reproductive Medicine. (Assigned nurse: Emma )
I worked remotely with Emma for several months and saw two other nurses for my transfer - they were all great. Emma is sweet and tolerant of as many questions as you can throw her way!
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
I spoke with Dr. Winslow once on the phone and saw him on the day of the transfer. He was knowledgeable and had a good recommendation for my care. I was happy with my experience there. He was very willing to work with me remotely and as a single parent.
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
He was not incredibly warm when I met him in person, but when I went into his office to talk about my embryos his office was covered from wall to wall with pictures of babies on Christmas cards (it was early Jan. when I went) from his patients. I teared up!
Describe the protocols Kevin Winslow used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
I did an embryo transfer...so just estrace, progesterone, and prenatal vitamins.
Describe the costs associated with your care under Kevin Winslow at Florida Institute for Reproductive Medicine.
it was approximately $7,000 plus travel for the donor embryo transfer
Describe Kevin Winslow's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
He was willing to take my input and weigh it with his recommendations - we made the decision together.
8
Doctor
Kevin Winslow
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
28
Treated
2016
Success with this Doc
?
Treatment
1 Fertility Medications
Diagnosis
Diminished Ovarian Reserve
8
This is a very nice clinic [Florida Institute for Reproductive Medicine] with multiple locations. You are even able to get some bloodwork conducted in Georgia if needed.... Seemed like a typical nursing staff. However, I really appreciated their understanding of us running late as we got lost on the way.... I was disappointed with some things not being inclusive for the price. Having to come up with additional funds for pre transfer requirements was not easy.
+ Read more
Age
28
Treated
2016
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Entrepreneur
Order & Number of Docs Seen
1st of 3 Docs
Treatment
1 Fertility Medications
Diagnosis
Diminished Ovarian Reserve
8
Describe your experience with Florida Institute for Reproductive Medicine.
This is a very nice clinic with multiple locations. You are even able to get some bloodwork conducted in Georgia if needed. I did have a hard time finding the location a few years back as they had just recently moved out of the hospital area. However, the staff was very understanding and told us not to rush. The office is very nice and neat. It could probably use a better magazine selection lol The doctor was very warm and friendly. Unfortunately the procedure was more painful than I expected. The doctor was very knowledgeable and invited us to discuss the plans in his office. I would recommend this clinic to friends and family
During treatment, were you treated like a number or a human with Daniel Duffy at Florida Institute for Reproductive Medicine?
Dr.Duffy took personal time in his office with my husband and myself to discuss our steps.
Describe your experience with the nursing staff.
Seemed like a typical nursing staff. However, I really appreciated their understanding of us running late as we got lost on the way.
What specific things went wrong at Florida Institute for Reproductive Medicine?
  • Provided conflicting information
How was your experience with Daniel Duffy at Florida Institute for Reproductive Medicine?
Dr.Duffy was a kind and warm hearted doctor. He made me feel at ease during my procedure. Afterwards, we were welcomed into his office to discuss the next steps of the process. The only downfall was that the procedure was more painful than expected.
What's one piece of advice would you give a prospective patient of Daniel Duffy at Florida Institute for Reproductive Medicine?
Be honest and open about your concerns. Dr.Duffy has a lot of information to share!
9
Doctor
Daniel Duffy
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
8
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27
Treated
2016
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Anovulation, PCOS, Poor Egg Quality
10
Absolutely loved Stacy and Jessica [nurses at FIRM]. They kept me sane during the whole process. They always called me back in a timely manner and tried to keep me as calm as possible.... I never had a bad experience at the Jacksonville location. Also loved they had several locations- I live in GA and would have to travel out of state to see him. The office always made it as convenient as it could be for us. (They even came in on Christmas Day for our IUI)
+ Read more
Age
27
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF
Diagnosis
Anovulation, PCOS, Poor Egg Quality
10
Describe your experience with Florida Institute for Reproductive Medicine.
The staff are always so accommodating.
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
Anytime I had a question Dr. Winslow and his staff went above and beyond to get the answers to us.
Describe your experience with your nurse at Florida Institute for Reproductive Medicine. (Assigned nurse: Jessica / Stacy )
Absolutely loved Stacy and Jessica. They kept me sane during the whole process. They always called me back in a timely manner and tried to keep me as calm as possible.
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
Absolutely love the FIRM & Dr. Winslow. He was always encouraging when we didn't get the best news. Anytime I didn't respond as well as he like he would adjust my treatment perfectly. I never had a bad experience at the Jacksonville location. Also loved they had several locations- I live in GA and would have to travel out of state to see him. The office always made it as convenient as it could be for us. (They even came in on Christmas Day for our IUI)
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
Always ask for explanation if you don't understand. This is your treatment- it makes it so much easier to go through when you understand (as much as possible- unexpected things come up)
Describe the protocols Kevin Winslow used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
Not exactly the protocol- it has been exactly a year. I know I did Gonal F and Menupor. He was very cautious with my dosage due to my severe PCOS.
Describe the costs associated with your care under Kevin Winslow at Florida Institute for Reproductive Medicine.
Most of my care was covered by my husbands insurance
Describe Kevin Winslow's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
None that were discussed
10
Doctor
Kevin Winslow
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 34
Treated
2009 - 2012
Success with this Doc
No
Treatment
3 IUI, 2 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor, Poor Egg Quality, Uterine Fibroids, Unexplained
10
All of the nurses [at FIRM] were very thorough, understanding, available and compassionate about us and our care...The clinic was great, all staff were helpful, and I loved the individual care that we received...I feel costs were reasonable. We paid $11,000 for our first IVF, $6,000 for our second, $11,000 for Donor Egg, $2500 for donor embryo. Frozen transfers were around $2,000...He [Dr. Daniel Duffy] is amazing, but be prepared to wait a little bit as he gets backed up.
+ Read more
Age
31 - 34
Treated
2009 - 2012
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 2 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor, Poor Egg Quality, Uterine Fibroids, Unexplained
10
Describe your experience with Florida Institute for Reproductive Medicine.
The clinic was great, all staff were helpful, and I loved the individual care that we received.
During treatment, were you treated like a number or a human with Daniel Duffy at Florida Institute for Reproductive Medicine?
Dr Duffy was very patient, and listened to all of my fears. He researched the issues I was having and suggested some alternative treatments.
Describe your experience with the nursing staff.
All of the nurses were very thorough, understanding, available and compassionate about us and our care.
How was your experience with Daniel Duffy at Florida Institute for Reproductive Medicine?
Dr Duffy was a great doctor who listened, researched, and allowed us to try every option so that we were satisfied when our journey was over. He was very passionate about his work and showed us a lot of compassion.
What's one piece of advice would you give a prospective patient of Daniel Duffy at Florida Institute for Reproductive Medicine?
He is amazing, but be prepared to wait a little bit as he gets backed up.
Describe the protocols Daniel Duffy used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
We tried three IUI with ICSI, all producing negative results. We tried two IVF cycles with my eggs, the first resulted in a chemical pregnancy, the rest all negative. We tried donor egg once, all transfers had a negative result. We tried one donor embryo transfer which had a negative result.
Describe the costs associated with your care under Daniel Duffy at Florida Institute for Reproductive Medicine.
I feel costs were reasonable. We paid $11,000 for our first IVF, $6,000 for our second, $11,000 for Donor Egg, $2500 for donor embryo. Frozen transfers were around $2,000
Describe Daniel Duffy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
I think the standard protocol of transferring two is effective.
10
Doctor
Daniel Duffy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
34 - 38
Treated
2014 - 2018
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
Everyone [at FIRM] is helpful and friendly; they work with you on scheduling. Facilities are nice and provide multiple locations. I am pleased overall with the clinic and all employees and staff in my visits. I really like the FIRM and believe they are one of the best available in my area...They only transfer one embryo if PGS tested, otherwise will transfer two of you choose...He [Dr. Winslow] was very clear and upfront with us.
+ Read more
Age
34 - 38
Treated
2014 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
Describe your experience with Florida Institute for Reproductive Medicine.
Everyone is helpful and friendly; they work with you on scheduling. Facilities are nice and provide multiple locations. I am pleased overall with the clinic and all employees and staff in my visits. I really like the FIRM and believe they are one of the best available in my area.
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
He was very clear and upfront with us.
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
He is very knowledgeable and gets right to the point. He has a dry sense of humor and candid nature that worked really well for my husband and I. I trust his judgement and expertise. I like how he tells me the truth and is upfront about it, even if it’s not the best news that I want to hear; he has never given us false hope but has provided us with options that were right for us.
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
Be prepared for his cut and dried manner, if you prefer that type of personality (as I do) then he is the perfect doctor for you!
Describe Kevin Winslow's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
They only transfer one embryo if PGS tested, otherwise will transfer two of you choose.
10
Doctor
Kevin Winslow
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
34
Treated
2018
Success with this Doc
?
Treatment
3 IUI, IVF, Donor Eggs, Donor Sperm
Diagnosis
10
They [the nurses at FIRM] were extremely caring and compassionate...We’ve really enjoyed our experience so far. Good communication, financially reasonable, caring staff. The only negative at the moment was a relatively limited amount of donated embryos to choose from...We did a FET with donor embryos. 2 or so weeks BCP, Estrace protocol followed by PIO and then transfer. Currently in TWW.
+ Read more
Age
34
Treated
2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, IVF, Donor Eggs, Donor Sperm
Diagnosis
10
Describe your experience with Florida Institute for Reproductive Medicine.
We’ve really enjoyed our experience so far. Good communication, financially reasonable, caring staff. The only negative at the moment was a relatively limited amount of donated embryos to choose from.
During treatment, were you treated like a number or a human with Teresa Erb at Florida Institute for Reproductive Medicine?
Dr. Erb spent time talking with my husband and I, heard our concerns and adjusted accordingly.
Describe your experience with your nurse at Florida Institute for Reproductive Medicine. (Assigned nurse: Emma Langley)
They were extremely caring and compassionate.
How was your experience with Teresa Erb at Florida Institute for Reproductive Medicine?
We really like Dr. Erb. She’s always very nice and happy and seems knowledgeable and up to date. She spent time explaining our risks while giving us the space to make our own decisions. I would say her only downfall is maybe that she is a quick talker and tends to explain things from a very technical standpoint which can sometimes be confusing for someone without a medical degree.
What's one piece of advice would you give a prospective patient of Teresa Erb at Florida Institute for Reproductive Medicine?
Don’t be afraid to ask questions and share your concerns
Describe the protocols Teresa Erb used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
We did a FET with donor embryos. 2 or so weeks BCP, Estrace protocol followed by PIO and then transfer. Currently in TWW.
Describe the costs associated with your care under Teresa Erb at Florida Institute for Reproductive Medicine.
$6,000 for FET
Describe Teresa Erb's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
Dr. Erb will transfer two embryos if the circumstances would call for it, but prefers to transfer single embryos.
10
Doctor
Teresa Erb
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27
Treated
2018
Success with this Doc
Yes
Treatment
7 Fertility Medications
Diagnosis
Endometriosis, PCOS
10
April and Jamie [nurses at Florida Institute of Reproductive Medicine] are so great amazing. They listen to you cry and take every concern seriously!!!...In my first month of treatment we have spent right under 1000.00 this included a round of Loteozole, Trigger shot, 4 ultrasounds and Several blood work...It’s clean and sterile but at the same time is so inviting . It’s cozy and makes you feel welcomed and that you are in the right place for treatment. I love the clinic. It’s warm and inviting
+ Read more
Age
27
Treated
2018
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
7 Fertility Medications
Diagnosis
Endometriosis, PCOS
10
Describe your experience with Florida Institute for Reproductive Medicine.
My clinic is amazing! It’s clean and sterile but at the same time is so inviting . It’s cozy and makes you feel welcomed and that you are in the right place for treatment. I love the clinic. It’s warm and inviting
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
Dr.Winslow is an amazing dr. He takes time to explain things and takes all concerns seriously
Describe your experience with your nurse at Florida Institute for Reproductive Medicine. (Assigned nurse: April )
April and Jamie are so great amazing. They listen to you cry and take every concern seriously!!!
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
He’s a great dr with compassion and care. He takes your concerns seriously and works to get you in whenever you are concerned. I will always recommend him!!!!! I am thankful I found a dr who cares about my future baby as much as I do.
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
Use him! He’s amazing!
Describe the costs associated with your care under Kevin Winslow at Florida Institute for Reproductive Medicine.
In my first month of treatment we have spent right under 1000.00 this included a round of Loteozole, Trigger shot, 4 ultrasounds and Several blood work.
10
Doctor
Kevin Winslow
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30
Treated
2017
Success with this Doc
Yes
Treatment
Fertility Medications
Diagnosis
Tubal Blockage
10
I got pregnant after my tube test. When I called and told the receptionist [at FIRM-Jacksonville] I had a positive pregnancy test, she seemed genuinely shocked / excited for us! :) We also love that you can see Dr. Winslow at different locations, as well.... He has my husband do a semen analysis first, and told him to start taking CoQ10 once he got the results back. He also had me get my tubes checked, where we learned one may be blocked. I had to stop taking Clomid the month of the tube test.
+ Read more
Age
30
Treated
2017
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Tubal Blockage
10
Describe your experience with Florida Institute for Reproductive Medicine.
I got pregnant after my tube test. When I called and told the receptionist I had a positive pregnancy test, she seemed genuinely shocked / excited for us! :) We also love that you can see Dr. Winslow at different locations, as well.
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
He was very kind to my husband and me. He treated us with respect at each visit and seemed genuinely happy when we conceived!
Describe your experience with the nursing staff.
They were always kind and compassionate to us
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
He called personally with my husband’s semen analysis results, which I really appreciated! He was always courteous to us and understanding. When we found out I had a blocked tube, he was optimistic and reminded me that we only needed one to get pregnant!
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
Trust what he is telling you. Dr. Winslow is very smart and loves his patients.
Describe the protocols Kevin Winslow used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
He has my husband do a semen analysis first, and told him to start taking CoQ10 once he got the results back. He also had me get my tubes checked, where we learned one may be blocked. I had to stop taking Clomid the month of the tube test.
10
Doctor
Kevin Winslow
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32 - 34
Treated
2015 - 2017
Success with this Doc
Yes
Treatment
2 IVF, 2 Egg Freezing
Diagnosis
PCOS
10
The clinic [Florida Institute for Reproductive Medicine] is very convenient... they have multiple locations all over the city but the main procedures are done in their downtown office. They we’re always able to make appointments easily and quickly and was able to work with my work schedule...The nursing staff was wonderful... they were always very personalable and sensitive to situations ... they have amazing needle skills and no blood draw or shot ever hurt.
+ Read more
Age
32 - 34
Treated
2015 - 2017
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF, 2 Egg Freezing
Diagnosis
PCOS
10
Describe your experience with Florida Institute for Reproductive Medicine.
The clinic is very convenient... they have multiple locations all over the city but the main procedures are done in their downtown office. They we’re always able to make appointments easily and quickly and was able to work with my work schedule.
During treatment, were you treated like a number or a human with Kari Sproul von Goeben at Florida Institute for Reproductive Medicine?
Treated like a friend not a patient
Describe your experience with the nursing staff.
The nursing staff was wonderful... they were always very personalable and sensitive to situations ... they have amazing needle skills and no blood draw or shot ever hurt.
How was your experience with Kari Sproul von Goeben at Florida Institute for Reproductive Medicine?
She’s the best doctor I have ever been to ... I wish all doctors were like her. She always explained everything in full detail and gave me very realistic expectations even when they weren’t the best. She went above and beyond researching information for a complication I was having and I honestly think if I had any other doctor I would not be holding my son right now.
What's one piece of advice would you give a prospective patient of Kari Sproul von Goeben at Florida Institute for Reproductive Medicine?
None... she is amazing and will cover everything you need
Describe the costs associated with your care under Kari Sproul von Goeben at Florida Institute for Reproductive Medicine.
Unsure as my insurance was able to cover some of it
Describe Kari Sproul von Goeben's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
My safety was always a priority and they suggested doing only one embryo transfer at a time
10
Doctor
Kari Sproul von Goeben
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33 - 36
Treated
2014 - 2017
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality
10
they [nurses at FIRM] are AMAZING. they become your friend. so compassionate and caring. they are organized and return phone calls timely. if you have any concerns, they will get you in to see doctor...ivf was $8500 before meds...no weaknesses, this office is organized and on the ball...the nurses were more compassionate than other clinics.
+ Read more
Age
33 - 36
Treated
2014 - 2017
Success with this Doc
Yes
Race
Other, Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality
10
Describe your experience with Florida Institute for Reproductive Medicine.
no weaknesses, this office is organized and on the ball
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
the nurses were more compassionate than other clinics. dr winslow got straight to the point which i appreciated.
Describe your experience with the nursing staff.
they are AMAZING. they become your friend. so compassionate and caring. they are organized and return phone calls timely. if you have any concerns, they will get you in to see doctor
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
strengths - he is very knowledgable. i asked a lot of questions and he was able to effectively communicate answers in a way i could understand (im not a dr). he is respectful of your time, i never waited long to see him. he is very personable, he has responded to every christmas card ive sent via a letter
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
he isnt warm & fuzzy in person and is tactfully blunt; however, he knows what he's doing.
Describe the protocols Kevin Winslow used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
i dont remember, but he did change protocol based on med response
Describe the costs associated with your care under Kevin Winslow at Florida Institute for Reproductive Medicine.
i think ivf was $8500 before meds
10
Doctor
Kevin Winslow
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
25 - 27
Treated
2014 - 2016
Success with this Doc
?
Treatment
5 IUI, Donor Sperm
Diagnosis
None, Other
10
I love the nursing staff [Florida Inst for Reproductive Med] they treated me like family they knew me and my partner name and would approach us like family... I only think the prices could be lower and give discounts to returning patients. I absolutely love this clinic and the staff. They may can upgrade the furniture but I do not have anything bad to say.The wait time is short and they also do procedure on the weekend
+ Read more
Age
25 - 27
Treated
2014 - 2016
Success with this Doc
?
Race
Black or African-American
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI, Donor Sperm
Diagnosis
None, Other
10
Describe your experience with Florida Institute for Reproductive Medicine.
I only think the prices could be lower and give discounts to returning patients. I absolutely love this clinic and the staff. They may can upgrade the furniture but I do not have anything bad to say.The wait time is short and they also do procedure on the weekend
During treatment, were you treated like a number or a human with Daniel Duffy at Florida Institute for Reproductive Medicine?
Dr.Duffy Respected me and my partner .He explain different procedure to us. He made us feel welcome like a family
Describe your experience with the nursing staff.
I love the nursing staff they treated me like family they knew me and my partner name and would approach us like family
How was your experience with Daniel Duffy at Florida Institute for Reproductive Medicine?
Dr.Duffy was kind And patient. He listen and answer my questions. He would even call Me if I had a question the nurse could not answer. He explains the iui process before and as he was doing the iui. Dr. Duffy made us feel welcomed to be there and let's us know that he was wishing us luck.Even before I got pregnant he would give me confidence. He did not treat us different because we are a same sex couple
What's one piece of advice would you give a prospective patient of Daniel Duffy at Florida Institute for Reproductive Medicine?
Just give him a chance
Describe the costs associated with your care under Daniel Duffy at Florida Institute for Reproductive Medicine.
I have spend about 6000 at this clinic
10
Doctor
Daniel Duffy
Communication
Trustworthiness
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
No
Treatment
IVF
Diagnosis
Diminished Ovarian Reserve, PCOS
7
The clinic [FL Institute for Reproductive Medicine] is very busy but they are efficient and will work with you on scheduling. The nurse and doctors follow up with you in a timely fashion... The nurses were wonderful. All were very compassionate and understanding. They were helpful and willing to answer any questions I or my husband had during our treatments.
+ Read more
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IVF
Diagnosis
Diminished Ovarian Reserve, PCOS
7
Describe your experience with Florida Institute for Reproductive Medicine.
The clinic is very busy but they are efficient and will work with you on scheduling. The nurse and doctors follow up with you in a timely fashion.
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
Nurse and doctors at clinic were very help if I eve had a question and took their time to answer and let explain my concerns
Describe your experience with your nurse at Florida Institute for Reproductive Medicine.
The nurses were wonderful. All were very compassionate and understanding. They were helpful and willing to answer any questions I or my husband had during our treatments.
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
Dr Winslow explains procedure thoroughly and with compassion. He listens to your concerns and stirs you in the course he thinks will best suite you. After my 2 failed retrievals he referred us to the wgg donor process. This will be something we may persue at a later date.
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
Come with your questions ready to be asked and ready to take notes
5
Doctor
Kevin Winslow
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32 - 33
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Unexplained
10
The [FL Ins Repro Med] clinic is effective and knows what they're doing. The nurse at the Daytona office gave me the multiples speech one too many times and caused unnecessary stress between my husband and I...I spoke to a different nurse all of the time. It was difficult at times because I started at one office but ended up at the downtown location. I never knew who to call...
+ Read more
Age
32 - 33
Treated
2015 - 2016
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with Florida Institute for Reproductive Medicine.
The clinic is effective and knows what they're doing. The nurse at the Daytona office gave me the multiples speech one too many times and caused unnecessary stress between my husband and I.
During treatment, were you treated like a number or a human with Daniel Duffy at Florida Institute for Reproductive Medicine?
Dr. Duffy answered my questions in a way that was informative and not condescending. He acknowledged the fact that I have knowledge in IVF and listened to my concerns.
Describe your experience with the nursing staff.
I spoke to a different nurse all of the time. It was difficult at times because I started at one office but ended up at the downtown location. I never knew who to call.
How was your experience with Daniel Duffy at Florida Institute for Reproductive Medicine?
Dr. Duffy was extremely knowledgeable and caring. I never felt like a number and he remembered details about my husband and I at every visit.
What's one piece of advice would you give a prospective patient of Daniel Duffy at Florida Institute for Reproductive Medicine?
He runs late a lot of the time. But it's because he spends the appropriate time needed with each patient.
10
Doctor
Daniel Duffy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27
Treated
2018
Success with this Doc
?
Treatment
1 IUI, IVF
Diagnosis
Tubal Blockage
10
[Staff at the Florida Institute for Reproductive Medicine is] Always so very nice. I have no negative comments at all! Exceptional staff! Everytime that I call, someone is always willing to help. You can even hear the kindness in their voice. No matter what I am going for, I always feel at ease with each member of the staff...Dr. Erb is exceptional. She always takes time to explain things in an easily understandable manner, yet she also outlines the potential risks. Along with risk, she also includes what she will do to change the course of treatment if this occurs.
+ Read more
Age
27
Treated
2018
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, IVF
Diagnosis
Tubal Blockage
10
Describe your experience with Florida Institute for Reproductive Medicine.
Always so very nice. I have no negative comments at all! Exceptional staff! Everytime that I call, someone is always willing to help. You can even hear the kindness in their voice. No matter what I am going for, I always feel at ease with each member of the staff.
During treatment, were you treated like a number or a human with Teresa Erb at Florida Institute for Reproductive Medicine?
Dr. Erb speaks in a manner that is easy to understand, yet professional. She truly cares and wants to see success.
How was your experience with Teresa Erb at Florida Institute for Reproductive Medicine?
Dr. Erb is exceptional. She always takes time to explain things in an easily understandable manner, yet she also outlines the potential risks. Along with risk, she also includes what she will do to change the course of treatment if this occurs.
What's one piece of advice would you give a prospective patient of Teresa Erb at Florida Institute for Reproductive Medicine?
Do not be afraid to ask questions; she will not mind. She is so helpful!
Describe the costs associated with your care under Teresa Erb at Florida Institute for Reproductive Medicine.
Ivf treatment, genetica testing, bloodwork
10
Doctor
Teresa Erb
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
44 - 45
Treated
2017 - 2018
Success with this Doc
No
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve
10
The staff [at FL Institue for Reproductive Medicine] needs to ensure they follow up on items. Nurse practitioner are all very helpful. I love that there are multiple offices to select from rather than go down town for every visit. You can usually get an appointment very quickly.... Dr VG is a kind, compassionate, and well educated physician. She's knowledgeable, honest, and concerned about her patients. She explained all of our options and kept me posted throughout each of my procedures.
+ Read more
Age
44 - 45
Treated
2017 - 2018
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve
10
Describe your experience with Florida Institute for Reproductive Medicine.
The staff needs to ensure they follow up on items. Nurse practitioner are all very helpful. I love that there are multiple offices to select from rather than go down town for every visit. You can usually get an appointment very quickly.
During treatment, were you treated like a number or a human with Kari Sproul von Goeben at Florida Institute for Reproductive Medicine?
Dr VG remembers things about your personal life (dog name, etc) it's good to know that shes intetested in and remembers her patients.
How was your experience with Kari Sproul von Goeben at Florida Institute for Reproductive Medicine?
Dr VG is a kind, compassionate, and well educated physician. She's knowledgeable, honest, and concerned about her patients. She explained all of our options and kept me posted throughout each of my procedures.
What's one piece of advice would you give a prospective patient of Kari Sproul von Goeben at Florida Institute for Reproductive Medicine?
Listen to what she has to say. She's very knowledgeable.
Describe the costs associated with your care under Kari Sproul von Goeben at Florida Institute for Reproductive Medicine.
5000
10
Doctor
Kari Sproul von Goeben
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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7
Age
32
Treated
2017
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Recurrent Pregnancy Loss, PCOS
7
Dr sees you every visit [at Florida Institute for Reproductive Medicine] not a nurse practitioner. The office needs updating and isn't as nice as some others. They are compassionate and handled our two losses with tact. We like Dr. Freeman more than Dr. Erb.... $750 for IUI cycle... They sent my lab work to the wrong lab... He explains clearly without hiding any details. He is sympathetic without being condescending. He answered all of our questions without making us feel silly. He did my d&c after we lost the baby with compassion and tact.
+ Read more
Age
32
Treated
2017
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
4th of 4 Docs
Treatment
2 IUI
Diagnosis
Recurrent Pregnancy Loss, PCOS
7
Describe your experience with Florida Institute for Reproductive Medicine.
Dr sees you every visit not a nurse practitioner. The office needs updating and isn't as nice as some others. They are compassionate and handled our two losses with tact. We like Dr. Freeman more than Dr. Erb.
During treatment, were you treated like a number or a human with Michael Freeman at Florida Institute for Reproductive Medicine?
He was sensitive and patient
Describe your experience with the nursing staff.
Efficient
What specific things went wrong at Florida Institute for Reproductive Medicine?
  • Failed to order appropriate test
  • Lost results
How was your experience with Michael Freeman at Florida Institute for Reproductive Medicine?
He explains clearly without hiding any details. He is sympathetic without being condescending. He answered all of our questions without making us feel silly. He did my d&c after we lost the baby with compassion and tact.
What's one piece of advice would you give a prospective patient of Michael Freeman at Florida Institute for Reproductive Medicine?
Ask for the information you want.
Describe the protocols Michael Freeman used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
Femara with trigger and iui
Describe the costs associated with your care under Michael Freeman at Florida Institute for Reproductive Medicine.
$750 for IUI cycle
Describe Michael Freeman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
N/a
9
Doctor
Michael Freeman
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
7
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 34
Treated
2013 - 2016
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Male Factor, Tubal Blockage
10
[cost of treatment at FL IRM] Expensive since my insurance didn't cover anything...[nursing staff] Very knowledgeable...[Dr. Freeman] Very nice. Explained everything that was happening and going to happen. Seemed very compassionate. Nice doctor. Tells you everything exactly, doesn't sugar coat it. Straight forward, but compassionate at the same time. Wonderful person and doctor...Described everything where I could understand...Very nice
+ Read more
Age
31 - 34
Treated
2013 - 2016
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
5 IUI
Diagnosis
Male Factor, Tubal Blockage
10
During treatment, were you treated like a number or a human with Michael Freeman at Florida Institute for Reproductive Medicine?
Described everything where I could understand. Very nice
Describe your experience with the nursing staff.
Very knowledgeable.
How was your experience with Michael Freeman at Florida Institute for Reproductive Medicine?
Very nice. Explained everything that was happening and going to happen. Seemed very compassionate. Nice doctor. Tells you everything exactly, doesn't sugar coat it. Straight forward, but compassionate at the same time. Wonderful person and doctor
What's one piece of advice would you give a prospective patient of Michael Freeman at Florida Institute for Reproductive Medicine?
Ask all of the questions you have.
Describe the protocols Michael Freeman used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
IUI. Husband has low sperm count, mobility, and motility. Did it 5 times and none of them worked.
Describe the costs associated with your care under Michael Freeman at Florida Institute for Reproductive Medicine.
Expensive since my insurance didn't cover anything.
10
Doctor
Michael Freeman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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6
Age
25
Treated
2014
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Anovulation, PCOS
6
[FL Institute for Reprodcutive Medicine is] Clean office, great space to wait, and the staff often use all the space to protect your privacy and feelings when things get heavy. A weakness is how they stack the schedule, there is sometimes up to a 2 hour wait.... There have been a couple times where things got disorganized and I didn't get calls I was expecting or the wrong kind of appointment was made.
+ Read more
Age
25
Treated
2014
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
2 IUI
Diagnosis
Anovulation, PCOS
6
Describe your experience with Florida Institute for Reproductive Medicine.
Clean office, great space to wait, and the staff often use all the space to protect your privacy and feelings when things get heavy. A weakness is how they stack the schedule, there is sometimes up to a 2 hour wait.
Describe your experience with the nursing staff.
They are nice, but always very busy and not super interested in conversation.
What specific things went wrong at Florida Institute for Reproductive Medicine?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Provided conflicting information
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
Dr. WINSLOW is a very terse communicator. He has a lot of knowledge and his years of practice seem to be a draw to him, but he always seems in a rush. I chose to see him because within FIRM he was at least always on time and I had to go to my appointments while working.
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
He is quick, but only go to him if you are experienced and know what you need to know. He doesn't spend a lot of time explaining anything.
3
Doctor
Kevin Winslow
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
28 - 30
Treated
2011 - 2013
Success with this Doc
No
Treatment
2 IUI
Diagnosis
PCOS
10
The clinic [FIRM] is warm and comfortable. The downtown location has big comfy couches. The south side location is smaller as most satellite clinics are. The offices generally run on time, but sometimes I’ve experienced much longer wait times that normal- but I think that is to be expected during the unpredictable fertility treatment process...[the nurses are] Always kind, warm, encouraging & empathetic.
+ Read more
Age
28 - 30
Treated
2011 - 2013
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI
Diagnosis
PCOS
10
Describe your experience with Florida Institute for Reproductive Medicine.
The clinic is warm and comfortable. The downtown location has big comfy couches. The south side location is smaller as most satellite clinics are. The offices generally run on time, but sometimes I’ve experienced much longer wait times that normal- but I think that is to be expected during the unpredictable fertility treatment process.
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
He was straight up mean.
Describe your experience with the nursing staff.
Always kind, warm, encouraging & empathetic.
What specific things went wrong at Florida Institute for Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
He was condescending, arrogant and rude. He lied to me about test result- and told me he couldn’t help me. He is the founder of this clinic, and while I’m grateful for FIRM, I would never step another foot inside that office if he was the only Dr available to be seen.
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
Don’t.
Describe the costs associated with your care under Kevin Winslow at Florida Institute for Reproductive Medicine.
My insurance covered all diagnostic treatments.
0
Doctor
Kevin Winslow
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
31 - 33
Treated
2013 - 2015
Success with this Doc
?
Treatment
4 IUI, 2 IVF
Diagnosis
Poor Egg Quality, Immunological, Unexplained
10
It's way too many nurses at the clinic [Florida Institute for Reproductive Medicine] but they are very friendly... He [Dr. Duffy]is awesome!!! He actually listens to everything I say. I've covered so much with him to try to figure out what it could be.
+ Read more
Age
31 - 33
Treated
2013 - 2015
Success with this Doc
?
Race
Black or African-American
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, 2 IVF
Diagnosis
Poor Egg Quality, Immunological, Unexplained
10
During treatment, were you treated like a number or a human with Daniel Duffy at Florida Institute for Reproductive Medicine?
He is awesome!!! He actually listens to everything I say. I've covered so much with him to try to figure out what it could be.
Describe your experience with the nursing staff.
It's way too many nurses at the clinic but they are very friendly.
How was your experience with Daniel Duffy at Florida Institute for Reproductive Medicine?
I absolutely love him. You don't meet many doctors that sit down and not rush the process. If I say I'm not interested in that approach he accepts that. He's not pushy. We've went up and down the fertility ladder and I never felt pressured.
What's one piece of advice would you give a prospective patient of Daniel Duffy at Florida Institute for Reproductive Medicine?
Research right along with him and bring your ideas too.
10
Doctor
Daniel Duffy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
39
Treated
2018
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Male Factor, PCOS
10
[The nursing staff at FIRM is] Very nice and help with anything I needed...The costs are very high but I’ve compared to other clinics and they seem to be the normal...professional with high success rates the office is well organized and clean. The staff are all so kind and caring they are open 7 dats a week all year long. It’s really a great clinic. I also love that the Drs call you themselves a lot of times
+ Read more
Age
39
Treated
2018
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor, PCOS
10
Describe your experience with Florida Institute for Reproductive Medicine.
Ver professional with high success rates the office is well organized and clean. The staff are all so kind and caring they are open 7 dats a week all year long. It’s really a great clinic. I also love that the Drs call you themselves a lot of times
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
Dr. Winslow is great very smart and he really seems to care about his patients
Describe your experience with the nursing staff.
Very nice and help with anything I needed
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
I really love Dr. Winslow he is a great Doctor. He really cares about his scope of practice. I hope for success with this transfer however if I don’t I will use him for round two. I’m that confident in his knowledge and care
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
Just trust him
Describe the protocols Kevin Winslow used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
Icsi due to low morphology and pgs testing due to my age
Describe the costs associated with your care under Kevin Winslow at Florida Institute for Reproductive Medicine.
The costs are very high but I’ve compared to other clinics and they seem to be the normal.
10
Doctor
Kevin Winslow
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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