Florida Institute for Reproductive Medicine

4 doctors work here

Rated 9.1
Strongly recommend: 80%Neutral: 14%Don't recommend: 6%9.1
80% strongly recommend
122 reviews
Operations
9.2
9.2
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9
9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8
8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.3
9.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.6
8.6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,307
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 3 offices

Daytona Beach
415 N Clyde Morris Blvd
Daytona Beach, FL 32114
386-254-8211
FIRM Tallahassee
Florida
Tallahassee, FL 32224
850-354-5011
Jacksonville
836 Prudential Dr
Jacksonville, FL 32207
(904) 399-5620
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8 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unsuccessful
NPS
4
NPS
3
Age 31 - 32
European
Income $100K - $199K
3rd of 4 Docs
2 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I felt as if I was just another patient for him, [Dr. Winslow] was unfamiliar with my treatment. He didn't take the time to get to know my husband and I...He wasn't very familiar with my situation and it was obvious. I felt rushed during consultations and ultrasounds. I felt like I was bothering him when asking questions...
$5K and change for first cycle and $1K and change for second, due to deductible being met. Paid $1K and change for the transfer...Nursing is hit or miss...The nurses never emailed me and the communication is so dated. I had to take my own notes and their minimal documents they give you are vague and generic...Billing is horrible. They don't answer calls or return calls. Asking them for your invoice or some sort of document to show a breakdown of what you're paying for is like asking them to provide their financials
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
I felt as if I was just another patient for him, he was unfamiliar with my treatment. He didn't take the time to get to know my husband and I, unlike the other doctors we had. While reviewing genetic results, he misread them and I had to keep explaining that I was already provided results for one test that he said weren't available. They were on the next page of the report I realized once I left my rushed 15 minute consultation. The worst part is he showed me the documents with the gender of the embryos which I did not want to see.
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
If you're looking for someone who doesn't rush you and throughly explains things, I would not recommend.
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
He wasn't very familiar with my situation and it was obvious. I felt rushed during consultations and ultrasounds. I felt like I was bothering him when asking questions.
Describe your experience with the nursing staff at Florida Institute for Reproductive Medicine.
Nursing is hit or miss. I had to do A LOT of following up, unnecessary. For example, they forgot to rebiospy embryos to be sent out. I had to continuously follow up. They definitely added a lot of extra stress to the process. The communication was sparse and they didn't make themselves very approachable. About 80% of the time I'd call I'd have to leave a voicemail and I would maybe get a call back that day. Patty and Pam were the only ones who were on top of things. The nurses never emailed me and the communication is so dated. I had to take my own notes and their minimal documents they give you are vague and generic.
Describe your experience with Florida Institute for Reproductive Medicine.
Billing is horrible. They don't answer calls or return calls. Asking them for your invoice or some sort of document to show a breakdown of what you're paying for is like asking them to provide their financials. They also never told me I had a credit, a nurse told me and when I asked to apply it towards my second IVF cycle they said they were holding it in case I had a balance. I had to fight them to left me apply my credit to the next cycle, and I never had a balance afterwards. They documents they do send you in regards to what you've paid make no sense to the average consumer and don't capture what services you paid for.
Describe the costs associated with your care under Kevin Winslow at Florida Institute for Reproductive Medicine.
$5K and change for first cycle and $1K and change for second, due to deductible being met. Paid $1K and change for the transfer.
What specific things went wrong at Florida Institute for Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
Describe the specific things that went wrong at Florida Institute for Reproductive Medicine.
I've had to call to remind them to call in my prescriptions. I also had to call back to find out when my IVF cycle was starting. I spoke to someone on Saturday morning around 9am, was supposed to hear back within the hour and finally called back at 3pm before they closed to hear 'the nurse was supposed to call you, I'm sorry'. They also screwed up my husband's test, they wrote our insurance down wrong for him and charged him as an uninsured patient because they had the wrong number, rather than calling us to get the correct number.
4
Doctor
Kevin Winslow
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
5 of 5
3
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
NPS
Operations
2 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
0
NPS
0
Age 31
3 IVF
Endometriosis
Recurrent Pregnancy Loss
Unexplained
Other
Income $100K - $199K
2nd of 3 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
We think very fondly of Dr. Duffy, however, it took one year, and three IVF cycles (including one miscarriage and one chemical pregnancy) to diagnose me with Stage 2 Endometriosis. ... At this time, we asked Dr. Duffy if we should try the ReceptivaDX biopsy to rule out endometriosis. Having no closure from our 3 previous losses, we were willing to try any test possible for an answer. Dr. Duffy did not think we needed to do the test and did
It’s great how this clinic [FL Ins Repro Med] allows you to have a primary doctor. It is comforting to 9 times out of 10 always see the same doctor and build a patient/doctor relationship with them. It really helps heighten your level of comfort in such uncomfortable times. ... The nursing staff overall was good but since transferring to another clinic I realize that Dr. Duffy's office is not great by any means. ...
How was your experience with Daniel Duffy at Florida Institute for Reproductive Medicine?
We came to Dr. Duffy after 3 attempts at another clinic. We had already been through 4 untested embryos, resulting in a chemical and a missed miscarriage. Dr. Duffy recommended PGS screening and the ERA for us immediately. We ended up miscarrying at 8 weeks with our one normal embryo from that cycle with no reason why. Dr. Duffy proceeded by performing a D&C surgery on me the first week of April. We mourned our loss but wanted to remain positive and move forward to try again. We went through two more IVF egg retrievals with the clinic over the summer, neither of them resulting in a normal embryo. One of the cycles was a mini-IVF and the other was a lupron-flare cycle, both were new protocols to us and looking back, not the best protocols for an endometriosis patient. At this time, we asked Dr. Duffy if we should try the ReceptivaDX biopsy to rule out endometriosis. Having no closure from our 3 previous losses, we were willing to try any test possible for an answer. Dr. Duffy did not think we needed to do the test and did not think that was the cause of my issues. He kept circling back to an egg quality issue. Therefore, he felt moving to donor eggs would be the next best protocol. This was a heavy pill to swallow. I am only 31 years old and have normal AMH, FSH, estrogen, progesterone, and every other level. The Recurrent Loss Panel also showed no discrepancies in my bloodwork. However, with the idea of a baby in mind, we proceeded with the donor egg route. We moved on to transfer the two blastocysts created with donor eggs. Once again, we remained positive and hopeful. Dr. Duffy completed the transfer and one week later I had a positive at home pregnancy test. We were very excited and did not take another test until beta day. However, my beta had dropped to show a chemical pregnancy. We did not understand why my body rejected these two embryos. Dr. Duffy even had me on the antihistamine protocol for this transfer with a series of blood thinner shots, antihistamine medication, estrogen and an increased dose of progesterone. We went back to the drawing board and had our re-consult with Dr. Duffy (again). Now, he wanted to perform the ReceptivaDX biopsy and thought I may actually have endometriosis. From the literature in the brochure and on the ReceptivaDX website, it sounded like I would fit the bill. I was unexplained and had a history of 4 miscarriages now within a 2 year span. This is not a normal diagnosis for a 31 year old healthy female. I was a bit frustrated, as I had requested to do the biopsy before diving into donor eggs and was told it was not necessary. We were glad to see Dr. Duffy had warmed to the idea though. We proceeded with the biopsy in November. Three days later my results came back and much to Dr. Duffy's surprise, I had a level of 3.6, indicating that endometriosis was most likely present in my body. Dr. Duffy was shocked and I believe some of his staff were also surprised. We immediately moved to discuss laproscopic surgery to remove the endometriosis. Dr. Duffy explained he would not know what stage it was until he went in for surgery. The lupron depot protocol was not necessary, as we had no embryos left to transfer. I also was very ready to get to the root of the problem and remove it. I was ready to fight whatever was standing in the way of us and our long-awaited baby. Dr. Duffy performed the surgery on December 12th and diagnosed me as stage 2 endometriosis. The photos were appalling. We cannot believe how long I went undiagnosed. We are happy to have removed it by a talented doctor such as Dr. Duffy but we are also frustrated that it took so long to get here and that we lost so much in the process.
What's one piece of advice would you give a prospective patient of Daniel Duffy at Florida Institute for Reproductive Medicine?
Dr. Duffy frequently runs behind for appointments. Better time management overall is needed in his office. Be your own advocate, because sometimes the doctors are not aggressive enough in treatment protocols.
During treatment, were you treated like a number or a human with Daniel Duffy at Florida Institute for Reproductive Medicine?
We have been established patients with Dr. Duffy since November 2018. We think very fondly of Dr. Duffy, however, it took one year, and three IVF cycles (including one miscarriage and one chemical pregnancy) to diagnose me with Stage 2 Endometriosis.
Describe the protocols Daniel Duffy used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
For the first round, we used birth control followed by gonal f and menopur with our stims cycle. Dr. Duffy had us add in human growth hormone to help with egg quality. After the miscarriage, we tried a lupron-flare round (which did not end up producing any normal embryos) followed by a mini-ivf (which produced 2 eggs and 0 embryos).
Describe your experience with the nursing staff at Florida Institute for Reproductive Medicine.
The nursing staff overall was good but since transferring to another clinic I realize that Dr. Duffy's office is not great by any means.
Describe your experience with Florida Institute for Reproductive Medicine.
It’s great how this clinic allows you to have a primary doctor. It is comforting to 9 times out of 10 always see the same doctor and build a patient/doctor relationship with them. It really helps heighten your level of comfort in such uncomfortable times.
Describe the costs associated with your care under Daniel Duffy at Florida Institute for Reproductive Medicine.
Since we have been with dr. Duffy, our insurance coverage has kicked in and has substantially helped with costs.
0
Doctor
Daniel Duffy
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
0
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2015 - 2016, Unsuccessful
NPS
6
NPS
5
Age 36 - 37
1 IUI
Diminished Ovarian Reserve
Unexplained
Other
Income $50K - $99K
Sales Representative
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
In the clinic with Freeman I felt like I was just working through the protocols set in place but it was not tailored to my condition. I don't even know why we would have done an IUI...I felt him to be overworked and felt the process was redundant to him...I wish he would have been more aggressive with me considering my age and low OR. Question everything. If you are like me then why would you try IUI? Question that. At my age I don't have time to spend 3 years with your protocol.
For example during IUI - the doc [at Florida Institute for Reproductive Medicine] who performed was perfectly fine making the call my 1 follical was ok to inseminate. But then in the consult with Freeman he disagreed and said he would have wanted more to perform an IUI. I felt - well I would have rather you canceled then have me spend $5500 to find that out. I lost all hope and faith that day. That is when I moved clinics...
How was your experience with Michael Freeman at Florida Institute for Reproductive Medicine?
Someone who had a sucessfull IVF and good experience with Freeman recommended me so I went in hopeful. Maybe we just didn't jive which I know happens. I felt him to be overworked and felt the process was redundant to him. When he did the first labs on me I was totally overwhelmed. I was told my AMH was low, below normal but not really what that meant. For the longest time I thought I was unexplained infertility but not until I saw my new clinic did I understand that I was diminished ovarian reserve and then later I had stage 3.5-4 Endo. In the clinic with Freeman I felt like I was just working through the protocols set in place but it was not tailored to my condition. I don't even know why we would have done an IUI. Then the fact that I never saw him for treatment - it was a revolving door here and every time I felt as if I was taking steps back in my treatment plan b/c only Freeman knew my condition. For example during IUI - the doc who performed was perfectly fine making the call my 1 follical was ok to inseminate. But then in the consult with Freeman he disagreed and said he would have wanted more to perform an IUI. I felt - well I would have rather you canceled then have me spend $5500 to find that out. I lost all hope and faith that day. That is when I moved clinics...
What's one piece of advice would you give a prospective patient of Michael Freeman at Florida Institute for Reproductive Medicine?
Someone I know loved Freeman and was successful with getting pregnant so my experience is different then another. He never brought up Endo to me so that concerns me deeply - go in knowing what to ask. I was new in my journey and just trusted he would take me there but that didn't happen. I wish he would have been more aggressive with me considering my age and low OR. Question everything. If you are like me then why would you try IUI? Question that. At my age I don't have time to spend 3 years with your protocol.
During treatment, were you treated like a number or a human with Michael Freeman at Florida Institute for Reproductive Medicine?
I only saw Dr. Freeman during consults - otherwise it was a swinging door of who was treating me and as the other doctors came in who were partners I knew they didn't know anything about me but was just there to perform the procedure. I know this b/c during my IUI I asked the doctor about my possible results and he said it depends on my condition - so he didn't even know anything about me.
Describe the protocols Michael Freeman used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
Labs were ordered as what is normal and then discussed with me. Treatment plan was not necessarily a plan but seemed like a protocol for everyone. I didn't even get anything written down. A friend of mine who had been treated elsewhere seemed way more educated in the process and what to expect. It was not that organized here - just here is some literature.
Describe your experience with the nursing staff at Florida Institute for Reproductive Medicine.
I didn't have much experience with nursing staff - I just thought they were MA's? And when I had questions they seemed confused or not willing to help.
Describe your experience with Florida Institute for Reproductive Medicine.
There was a women doctor here with a German name that was amazing. But they rotate doctors so I could never make it work - and I had a flexible schedule at the time. I don't feel it's organized here and patient centered. Rotating door of docs would be ok if I felt like they took time to read my file before coming in the room or consult before performing a procedure they disagreed on. They have flexible hours to come in for things and weekend visits. That was helpful.
Describe the costs associated with your care under Michael Freeman at Florida Institute for Reproductive Medicine.
IUI $5500
Describe Michael Freeman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
N/A
What specific things went wrong at Florida Institute for Reproductive Medicine?
  • Lost paperwork
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
6
Doctor
Michael Freeman
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
5
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
0
NPS
0
Age 41
Donor Eggs
European
Income $50K - $99K
Teacher
2nd of 2 Docs
IUI With Other Docs
IVF With Other Docs
Donor Eggs With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I never met Dr. Winslow. I only talked to him on the phone. He was supposed to be my doctor and did all of the perscrbing, ect. When we went to Florida I always met with a different doctor. I am not sure what else to say. I never met the man. I only talked to him on the phone one a couple of different occasions.... On our second transfer we were told by doctor Winslow that the embryos would be allowed to develop and then transferred on day 5. When we talked to the other doctor and the nurse we were told that the transfer would take place on day 3 instead.
The embryo transfer [at FL Institute for Reproductive Med] was interesting. I was able to watch the transfer of the fluid containing the embryos on the ultrasound, but was never shown the actual embryos in a photo or on a monitor linked to the microscope like I had been shown at another clinic. They didn't allow my husband to be with me.during either embryo transfer.
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
I never met Dr. Winslow. I only talked to him on the phone. He was supposed to be my doctor and did all of the perscrbing, ect. When we went to Florida I always met with a different doctor. I am not sure what else to say. I never met the man. I only talked to him on the phone one a couple of different occasions.
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
I am not sure I never met the man. I guess I would ask him up.front if you would ever see him again or if you traveled their if you would have the opportunity to actually meet him in person.
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
We worked with this clinic mostly over the phone. The nurse donor nurse was very hard to get ahold of. Both times we traveled to Florida for transfers we met with a totally different doctor than the one I talked to on the phone. During the transfer I was shown the ultra sound where the fluid containing the embryo was placed, but I was never shown the actual embryo like I had been shown at another clinic. My husband was told he had to stay in the lobby and wasn't present during the transfer.
Describe the protocols Kevin Winslow used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
We did two IVF cycles with frozen embryos. The embryos were donor embryos.
Describe your experience with your nurse at Florida Institute for Reproductive Medicine. (Assigned nurse: Nan Harris)
Nan Harris seemed ok. She was just difficult to get ahold of.
Describe your experience with Florida Institute for Reproductive Medicine.
The clinic seemed like a.nice clean well run clinic. The other doctor we met with face to face was nice and friendly. The embryo transfer was interesting. I was able to watch the transfer of the fluid containing the embryos on the ultrasound, but was never shown the actual embryos in a photo or on a monitor linked to the microscope like I had been shown at another clinic. They didn't allow my husband to be with me.during either embryo transfer.
Describe the costs associated with your care under Kevin Winslow at Florida Institute for Reproductive Medicine.
About $4,000 for frozen embryo transfer with donor embryos
Describe Kevin Winslow's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
Both times we transferred 2 embryos. That seemed to be standard procedure with donor embryos.
What specific things went wrong at Florida Institute for Reproductive Medicine?
  • Lost paperwork
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Florida Institute for Reproductive Medicine.
On our second transfer we were told by doctor Winslow that the embryos would be allowed to develop and then transferred on day 5. When we talked to the other doctor and the nurse we were told that the transfer would take place on day 3 instead.
0
Doctor
Kevin Winslow
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
3 of 5
0
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
5
NPS
3
Age 34
2 IUI
Male Factor
Unexplained
European
Income $100K - $199K
Business Executive
2nd of 2 Docs
1 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Kari seems to care about you and she seems to say all the right things until your next appointment when you realize she says exact same things like a recording machine again. I think she could of adjusted some details after first unsuccessful IUI, but we proceeded right to the second one with the same “program “
After 2 failed IUI they [Florida Institute for Reproductive Medicine] had never called me to find out how I’m doing. I don’t even think they are aware the both IUIs failed ... They increased the price of IUI 2 days before my actual IUI appointment and conveniently forgot to tell me that ... I told the doctor and nurses several times that I think it’s too early to schedule an IUI because my opk was not even close to positive, yet they game me hcg injections and proceed with IUI the very next day.
How was your experience with Kari Sproul von Goeben at Florida Institute for Reproductive Medicine?
Dr. Kari seems to care about you and she seems to say all the right things until your next appointment when you realize she says exact same things like a recording machine again. I think she could of adjusted some details after first unsuccessful IUI, but we proceeded right to the second one with the same “program “
What's one piece of advice would you give a prospective patient of Kari Sproul von Goeben at Florida Institute for Reproductive Medicine?
Take control in your hands!! You are the owner of your body! If you just need the doc to perform a procedure go there, but if you’re new to the whole thing, I would look for someone else
During treatment, were you treated like a number or a human with Kari Sproul von Goeben at Florida Institute for Reproductive Medicine?
I told the doctor and nurses several times that I think it’s too early to schedule an IUI because my opk was not even close to positive, yet they game me hcg injections and proceed with IUI the very next day.
Describe the protocols Kari Sproul von Goeben used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
Dr. Kari treated me as a perfect book patient, who ovulate on day 14. Every single visit she would give me a pregnancy test to pee on just to make sure I’m not pregnant and then charge me like $15 for it. She also did not care much about my schedule
Describe your experience with Florida Institute for Reproductive Medicine.
It’s hard to get seen by the male doctor, who I think actually started the clinic. Dr. Kari is the one who gets all new clients. After 2 failed IUI they had never called me to find out how I’m doing. I don’t even think they are aware the both IUIs failed
Describe the costs associated with your care under Kari Sproul von Goeben at Florida Institute for Reproductive Medicine.
$500 for IUI, $150 copay for every visit, ultrasound 300
What specific things went wrong at Florida Institute for Reproductive Medicine?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Provided conflicting information
Describe the specific things that went wrong at Florida Institute for Reproductive Medicine.
They increased the price of IUI 2 days before my actual IUI appointment and conveniently forgot to tell me that
5
Doctor
Kari Sproul von Goeben
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
1 of 5
3
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2018, Unknown Success
NPS
4
NPS
5
Age 38
2 IUI
Male Factor
Middle Eastern
Income $100K - $199K
Lawyer
1st of 2 Docs
IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
I felt like our consultation went well and we delved into good information, but after that I felt like appointments were rushed. ... Dr. Winslow is a no nonsense kind of guy. I love information and being straight to the point, but this is a very personal issue a ... I felt like a bother. Dr. Winslow seemed to push for IVF immediately and reluctantly did two IUIs at our request. ...
I saw the doctor at every visit which is great, but was extremely delayed during one procedure because no one told the doctor I was there. Overall the clinic [Florida Inst for Repro Med] is good, it's up to personal preference on how you like your doctor and their bedside manner. ... The nurses were always friendly and answered any questions I had. ... The office staff are nice
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
Dr. Winslow is obviously smart and trusted in his field. But details were not as readily given and I found myself doing lots of research on my own. I'm a confident, educated person but occasionally found myself feeling apprehensive to ask questions because I felt like a bother. Dr. Winslow seemed to push for IVF immediately and reluctantly did two IUIs at our request. There was preliminary testing for my husband and I, that's it. Only after switching doctors did we get more information into me possibly having PCOS combined with male factor infertility.
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
The office staff are nice and Dr. Winslow is a no nonsense kind of guy. I love information and being straight to the point, but this is a very personal issue and a little more compassion would have been greatly appreciated.
During treatment, were you treated like a number or a human with Kevin Winslow at Florida Institute for Reproductive Medicine?
I felt like our consultation went well and we delved into good information, but after that I felt like appointments were rushed.
Describe the protocols Kevin Winslow used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
We were told IVF immediately but did 2 rounds of IUI. I was put on Femara prior to each insemination. Both were unsuccessful.
Describe your experience with the nursing staff at Florida Institute for Reproductive Medicine.
The nurses were always friendly and answered any questions I had.
Describe your experience with Florida Institute for Reproductive Medicine.
The clinic operates like a well oiled machine. I saw the doctor at every visit which is great, but was extremely delayed during one procedure because no one told the doctor I was there. Overall the clinic is good, it's up to personal preference on how you like your doctor and their bedside manner.
Describe the costs associated with your care under Kevin Winslow at Florida Institute for Reproductive Medicine.
We spent approximately $1k per IUI procedure.
4
Doctor
Kevin Winslow
NPS
Humanity
3 of 5
Communication
2 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
3 of 5
5
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2019, Unsuccessful
NPS
5
NPS
6
Age 34
1 IVF
Endometriosis
Prefer not to answer
Income $100K - $199K
Doctor
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Daniel Duffy] is very knowledgeable but majority of the time he seemed scattered and unprepared. After a failed egg retrieval, he was unable to discuss the results effectively with us since he did not review the notes...He would take the time to answer questions...I was placed on a lupron flare protocol with human growth hormone to give me the best chances. Ultrasounds looked good up until egg retrieval, which resulted in less eggs than expected. Unfortunately the eggs were of poor quality and did not form any viable embryos...
Doctors [at Florida Institute for Reproductive Medicine] rotate for procedures so may not have your doctor do the retrieval. No electronic medical records so records are not always up to date at visits. No confirmation calls for appointments. Difficult to speak to doctors via phone...There was always a wait at the South office as opposed to the Downtown office....Injection meds were not submitted as requested. They are willing to work with you regarding the schedule...
How was your experience with Daniel Duffy at Florida Institute for Reproductive Medicine?
He is very knowledgeable but majority of the time he seemed scattered and unprepared. After a failed egg retrieval, he was unable to discuss the results effectively with us since he did not review the notes.
What's one piece of advice would you give a prospective patient of Daniel Duffy at Florida Institute for Reproductive Medicine?
He is nice and knowledgeable but you need to be on top of things.
During treatment, were you treated like a number or a human with Daniel Duffy at Florida Institute for Reproductive Medicine?
He would take the time to answer questions.
Describe the protocols Daniel Duffy used in your cycles at Florida Institute for Reproductive Medicine and their degree of success.
I was placed on a lupron flare protocol with human growth hormone to give me the best chances. Ultrasounds looked good up until egg retrieval, which resulted in less eggs than expected. Unfortunately the eggs were of poor quality and did not form any viable embryos.
Describe your experience with the nursing staff at Florida Institute for Reproductive Medicine.
Injection meds were not submitted as requested. They are willing to work with you regarding the schedule.
Describe your experience with Florida Institute for Reproductive Medicine.
Doctors rotate for procedures so may not have your doctor do the retrieval. No electronic medical records so records are not always up to date at visits. No confirmation calls for appointments. Difficult to speak to doctors via phone.
Describe your experience with your monitoring appointments at Florida Institute for Reproductive Medicine.
There was always a wait at the South office as opposed to the Downtown office.
Describe the costs associated with your care under Daniel Duffy at Florida Institute for Reproductive Medicine.
No insurance coverage.
Describe Daniel Duffy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Florida Institute for Reproductive Medicine.
They prefer to transfer 1-2 embryos.
What specific things went wrong at Florida Institute for Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Florida Institute for Reproductive Medicine.
Injection medications were not called in as promised.
5
Doctor
Daniel Duffy
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
6
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
2014, Unsuccessful
NPS
3
NPS
6
Age 25
6 Fertility Medications
Anovulation
PCOS
European
Income $50K - $99K
2nd of 3 Docs
2 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. WINSLOW is a very terse communicator. He has a lot of knowledge and his years of practice seem to be a draw to him, but he always seems in a rush. I chose to see him because within FIRM he was at least always on time and I had to go to my appointments while working... He is quick, but only go to him if you are experienced and know what you need to know. He doesn't spend a lot of time explaining anything.
[FL Institute for Reprodcutive Medicine is] Clean office, great space to wait, and the staff often use all the space to protect your privacy and feelings when things get heavy. A weakness is how they stack the schedule, there is sometimes up to a 2 hour wait.... There have been a couple times where things got disorganized and I didn't get calls I was expecting or the wrong kind of appointment was made.
How was your experience with Kevin Winslow at Florida Institute for Reproductive Medicine?
Dr. WINSLOW is a very terse communicator. He has a lot of knowledge and his years of practice seem to be a draw to him, but he always seems in a rush. I chose to see him because within FIRM he was at least always on time and I had to go to my appointments while working.
What's one piece of advice would you give a prospective patient of Kevin Winslow at Florida Institute for Reproductive Medicine?
He is quick, but only go to him if you are experienced and know what you need to know. He doesn't spend a lot of time explaining anything.
Describe your experience with the nursing staff at Florida Institute for Reproductive Medicine.
They are nice, but always very busy and not super interested in conversation.
Describe your experience with Florida Institute for Reproductive Medicine.
Clean office, great space to wait, and the staff often use all the space to protect your privacy and feelings when things get heavy. A weakness is how they stack the schedule, there is sometimes up to a 2 hour wait.
What specific things went wrong at Florida Institute for Reproductive Medicine?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at Florida Institute for Reproductive Medicine.
There have been a couple times where things got disorganized and I didn't get calls I was expecting or the wrong kind of appointment was made.
3
Doctor
Kevin Winslow
NPS
Humanity
2 of 5
Communication
1 of 5
Frequency Seen
5 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
4 of 5
6
Clinic
Florida Institute for Reproductive Medicine
Jacksonville
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5