Fort Worth Fertility

2 doctors work here

Rated 9.1
Strongly recommend: 81%Neutral: 15%Don't recommend: 4%9.1
81% strongly recommend
56 reviews
Operations
9
9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.1
9.1
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.2
8.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.4
8.4
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.3
8.3
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
719
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Fort Worth
1800 Mistletoe Blvd.
Fort Worth, TX 76104
817-348-8145

3 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
0
NPS
0
Age 27
3 Fertility Medications
Unexplained
Prefer not to answer
Income $100K - $199K
Operations
2nd of 3 Docs
IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Kaufmann like to do the “Stairstep” method where he would start at a low dose of Femara and then if the results of the scans weren’t where he wanted he upped the Femara dose and added Clomid as well and after that round if he didn’t like the scan he would increase the dose even more... all within one cycle...was very hard to get a hold of, and I only saw him at my consulation appointment. We sat in his office and he wrote down my history. During that time I felt like he was annoyed and just trying to rush though the appointment. I was not impressed by his bedside manner in the least.
Fort Worth Fertility does not know how to treat as many patients as they take on. Their nurse is very unprofessional and hard to talk to, and through the whole thing I saw Dr Kaufman one time for the consultation. Even then, he acted like I was dumb for asking the questions that I did and that he didn’t have the time to discuss and talk to me about a treatment plan...Priscilla [nurse] was very hard to get a hold of, every call just went straight to voicemail and it would sometimes be days before she would return your call. She forgot to send in my prescription twice, and every time I did talk to her she would rush through the phone call and I wouldn’t even get the chance to ask questions or think about what she was saying.
How was your experience with Robert Kaufmann at Fort Worth Fertility?
Dr Kaufmann was very hard to get a hold of, and I only saw him at my consulation appointment. We sat in his office and he wrote down my history. During that time I felt like he was annoyed and just trying to rush though the appointment. I was not impressed by his bedside manner in the least.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
Be prepared to be treated like a number.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
Fort Worth Fertility does not know how to treat as many patients as they take on. Their nurse is very unprofessional and hard to talk to, and through the whole thing I saw Dr Kaufman one time for the consultation. Even then, he acted like I was dumb for asking the questions that I did and that he didn’t have the time to discuss and talk to me about a treatment plan.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility and their degree of success.
Dr Kaufmann like to do the “Stairstep” method where he would start at a low dose of Femara and then if the results of the scans weren’t where he wanted he upped the Femara dose and added Clomid as well and after that round if he didn’t like the scan he would increase the dose even more... all within one cycle.
Describe your experience with your nurse at Fort Worth Fertility. (Assigned nurse: Priscilla)
Priscilla was very hard to get a hold of, every call just went straight to voicemail and it would sometimes be days before she would return your call. She forgot to send in my prescription twice, and every time I did talk to her she would rush through the phone call and I wouldn’t even get the chance to ask questions or think about what she was saying.
Describe your experience with Fort Worth Fertility.
Strengths- they allowed me to do my treatment and scans from another office so I didn’t have to travel multiple times a week. Weaknesses- bedside manner, communications, compassion, organization, time management
What specific things went wrong at Fort Worth Fertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to send your chart to another clinic
  • Canceled a cycle due to clinic error
0
Doctor
Robert Kaufmann
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
2 of 5
0
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
8
NPS
5
Age 30 - 31
4 IUI
1 IVF
Tubal Blockage
European
Income $100K - $199K
Neutral
Doesn't Recommend
Unsuccessful
He [Dr. Robert Kaufmann] goes out of his way to make you laugh and to lighten the mood. When cycles fail he makes sure to call you that night, which is exceptionally amazing! The only thing is that he has too many patients. He’s super busy all the time.... He had too many patients for one Doctor. Always felt like I couldn’t ask the questions I wanted because they were always in a hurry.... Be your own advocate. Before you start IVF get the tests needed to make sure nothing else is wrong with you before paying $25k. Do the research, get your blood tested, go to your obgyn make sure you don’t have something else that could be wrong before starting.
Two of the IUI’s transfers were missed due to ovulating over the weekend. Because they [Fort Worth Fertility] don’t monitor iui patients over the weekend. That cost us about $5k this happened twice. When doing IVF they didn’t tell us that we needed to send in written consent on how many embryos we wanted sent to the lab. On day 5 we had one embryo and they tried to send it for PGS testing for $5k. Then told us it was our fault bc we didn’t send in a written statement on how many embryos we wanted sent or not sent to PGS testing. Would’ve been glad to send that letter if they had gone over that process with us. Thank god day 7 we got 3 more embryos and ended up with 4 to send for PGS testing.
How was your experience with Robert Kaufmann at Fort Worth Fertility?
He goes out of his way to make you laugh and to lighten the mood. When cycles fail he makes sure to call you that night, which is exceptionally amazing! The only thing is that he has too many patients. He’s super busy all the time.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
Be your own advocate.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
He had too many patients for one Doctor. Always felt like I couldn’t ask the questions I wanted because they were always in a hurry.
Describe your experience with your nurse at Fort Worth Fertility. (Assigned nurse: Victoria )
She was really good but she already left the clinic. She had only been there a year. They have major turnover at this clinic and if you’ve gone through IVF and a miscarriage with a nurse you don’t want to go through it with a different nurse. Especially one that just started...
Describe your experience with Fort Worth Fertility.
Be your own advocate. Before you start IVF get the tests needed to make sure nothing else is wrong with you before paying $25k. Do the research, get your blood tested, go to your obgyn make sure you don’t have something else that could be wrong before starting.
Describe your experience with your monitoring appointments at Fort Worth Fertility.
Definitely like a cattle call with a ton of people in the waiting room. Didn’t like it at all.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility.
We spent about $10k for 4 IUI’s And $25k for IVF with PGS testing And $3K for a D&C with twins
Describe Robert Kaufmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fort Worth Fertility.
We transferred two
What specific things went wrong at Fort Worth Fertility?
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Fort Worth Fertility.
Two of the IUI’s transfers were missed due to ovulating over the weekend. Because they don’t monitor iui patients over the weekend. That cost us about $5k this happened twice. When doing IVF they didn’t tell us that we needed to send in written consent on how many embryos we wanted sent to the lab. On day 5 we had one embryo and they tried to send it for PGS testing for $5k. Then told us it was our fault bc we didn’t send in a written statement on how many embryos we wanted sent or not sent to PGS testing. Would’ve been glad to send that letter if they had gone over that process with us. Thank god day 7 we got 3 more embryos and ended up with 4 to send for PGS testing.
8
Doctor
Robert Kaufmann
NPS
Humanity
2 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
4 of 5
5
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Consult
NPS
3
NPS
3
Age 27
Unexplained
European
Income $50K - $99K
Nurse or HC Services
1st of 4 Docs
8 IUI With Other Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr.Kaufman talked highly about himself in the consult in a way that kind of seemed staged and not genuine. This was our second specialist and were hoping for a doctor with a warm bedside manor and that wanted to dig deep to see what issues were...We sat in the waiting for over an hour past our appointment. When we finally met with him I felt that he used the same speech with all his patients. It was not very personal and the environment did not seems warm and welcoming. He bragged how great of a doctor he was rather than letting us talk.
Clinic [Fort Worth Fertility] was very small, clean and overall okay. No dislikes in the clinic as a whole. For us I felt the it was over priced and charging $800 for outside monitoring was crazy. Dr.Kaufman did not want to do any test to see what was causing the infertility. We had already done at least 5 IUI's and felt like in hour journey we needed more testing. Dr.Kaufman talked highly about himself in the consult in a way that kind of seemed staged and not genuine. This was our second specialist and were hoping for a doctor with a warm bedside manor and that wanted to dig deep to see what issues were.
How was your experience with Robert Kaufmann at Fort Worth Fertility?
We only went for a consult after a friend has a recommended him. We were not impressed with the initial consult. Dr.Kaufman and his nurses bragged how good he was and it felt a little played up for show. He didn't want research and test to see what was causing my infertility but rather start very over priced IUI. We ended up not perusing treatment due to the cost. They wanted to charge $800 just for having my Ob/Gyn do the follicle scans in my home town. My overall thought of him as a doctor was just average.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
If you are looking for a doctor with a warm bedside manor than please choose another doctor.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
We sat in the waiting for over an hour past our appointment. When we finally met with him I felt that he used the same speech with all his patients. It was not very personal and the environment did not seems warm and welcoming. He bragged how great of a doctor he was rather than letting us talk.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility and their degree of success.
It has been several years ago when we say Dr.Kaufman. He wanted to do Follistem with Clomid and IUI with positive ovulation predictor kit.
Describe your experience with the nursing staff at Fort Worth Fertility.
We only had one or two interactions with the nurse and from what I remember she was nice and helpful.
Describe your experience with Fort Worth Fertility.
Clinic was very small, clean and overall okay. No dislikes in the clinic as a whole. For us I felt the it was over priced and charging $800 for outside monitoring was crazy. Dr.Kaufman did not want to do any test to see what was causing the infertility. We had already done at least 5 IUI's and felt like in hour journey we needed more testing. Dr.Kaufman talked highly about himself in the consult in a way that kind of seemed staged and not genuine. This was our second specialist and were hoping for a doctor with a warm bedside manor and that wanted to dig deep to see what issues were.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility.
I'm not %100 on the cost so I don't want to lead anyone wrong. It was much more expensive than our last clinic.
Describe Robert Kaufmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fort Worth Fertility.
none
3
Doctor
Robert Kaufmann
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
1 of 5
3
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5