Fort Worth Fertility

2 doctors work here

Rated 9.1
Strongly recommend: 81%Neutral: 15%Don't recommend: 4%9.1
81% strongly recommend
56 reviews
Operations
9
9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.1
9.1
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.2
8.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.4
8.4
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.3
8.3
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
719
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Fort Worth
1800 Mistletoe Blvd.
Fort Worth, TX 76104
817-348-8145

56 patient reviews

2011 - 2013, Unknown Success
NPS
10
NPS
10
Age 27 - 29
Endometriosis
Other
Income $50K - $99K
1st of 3 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr Kaufmann explained the whole process. Every time I went in to see him, he would remind me what his plan was and he took time to answer each question. I really felt that he was there for me and wanted to help me ... I had endometriosis ... He never "beat around the bush". ... I could see the care in his eyes. ... He quickly found that I do not produce my own eggs and referred me to a specialist that could help me further in my endometriosis. I appreciated him for being honest and not wasting my time and money on unnecessary treatments.
They [Fort Worth Fertility] are compassionate and honest. I cant say this enough. ... I would just advise to go in with a list of questions and concerns. These visits come with a lot of information so its easy to forget what you have to ask or talk about ... the nursing staff was helpful and compassionate. I never had any issues with their office ... Of course, it has been 7 years since I went there but I will never forget them.
How was your experience with Robert Kaufmann at Fort Worth Fertility?
It has been a few years since I went to Dr Kaufmann. I already knew that I had endometriosis at this point and I needed him to help me get pregnant. He never "beat around the bush". He told me all of the facts and options. I could see the care in his eyes. He always had a smile on his face and was so kind. unfortunately with my disease, I was unable to produce my own eggs. Dr Kaufmann referred me to another doctor for further treatment on my endometriosis. If it weren't for him and his knowledge, Im not sure what I would have gone through but I am in such a better place in my life and it was with his help
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
Be honest with him. Ask all of the questions you have and he will be honest with you
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
Dr Kaufmann explained the whole process. Every time I went in to see him, he would remind me what his plan was and he took time to answer each question. I really felt that he was there for me and wanted to help me
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility and their degree of success.
I never made it to a cycle. He quickly found that I do not produce my own eggs and referred me to a specialist that could help me further in my endometriosis. I appreciated him for being honest and not wasting my time and money on unnecessary treatments. Instead, he pointed me in the right direction to save my life from this horrible disease
Describe your experience with the nursing staff at Fort Worth Fertility.
the nursing staff was helpful and compassionate. I never had any issues with their office
Describe your experience with Fort Worth Fertility.
They are compassionate and honest. I cant say this enough. Of course, it has been 7 years since I went there but I will never forget them. I would just advise to go in with a list of questions and concerns. These visits come with a lot of information so its easy to forget what you have to ask or talk about
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility.
I don't recall exactly but I didn't have extensive treatment with Dr Kaufmann so I know it wasn't a lot
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2010, Successful
NPS
10
NPS
10
Age 31
1 IUI
PCOS
European
Income $100K - $199K
Operations
Strongly Recommends
Strongly Recommends
Successful
I was a patient with PCOS, hyper/hypo thyroidism, type 2 diabetic and overweight...There isn't a thing I'd change about our experience with him [Dr Kaufmann]. Each time he saw me he didn't have look at my chart to remember me and my story, maybe he did that before walking through the door, but I was never the wiser.
I was a patient with PCOS, hyper/hypo thyroidism, type 2 diabetic and overweight...There isn't a thing I'd change about our experience with him [Dr Kaufmann at Fort Worth Fertility]. Each time he saw me he didn't have look at my chart to remember me and my story, maybe he did that before walking through the door, but I was never the wiser.
How was your experience with Robert Kaufmann at Fort Worth Fertility?
There isn't a thing I'd change about our experience with him. Each time he saw me he didn't have look at my chart to remember me and my story, maybe he did that before walking through the door, but I was never the wiser.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
Have faith in the process and voice your concerns because he will listen to you. Have a good sense of humor, he can joke with the best but that doesn't take away from his professionalism nor his ability to understand when to be serious. I enjoy a warm bedside manner and he definitely delivered. Be compliant with his instructions to ensure optimal outcomes.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
From the first consultation he From the first consultation he was warm, positive and empathetic. He told us that it wasn’t a matter of “if” just “when” we’d get pregnant. He shared his own family struggles with fertility and provided us with statistics of success rates along with laying out our potential path or paths to becoming parents. My husband and I left the first meeting confident that we were in the right hands with a healthy dose of witty banter to liven up the mood and ease our nerves.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility and their degree of success.
I was a patient with PCOS, hyper/hypo thyroidism, type 2 diabetic and overweight. We did one round of testing for blocked fallopian tubes and my husband had to provide a sample for count analysis it was determined that the infertility was my issue as suspected. I was already on metformin when I started with Dr. Kaufmann and for my first cycle we did a round of Clomid which I did not respond to as he wanted based on my follicle growth. I thought I'd have to wait a month for the next cycle but he just piggy-backed the next treatment on top. He ordered a round of injectables that were delivered to my door via the mail to self-administer for a week. I had follow-up visits to track the follicles during the week then he scheduled a trigger shot to release eggs and a coordinated IUI. After the IUI, I was put on progestrone for the first trimester. I returned to the office for scheduled bloodwork 2 weeks later and my hgh ranges came back positive in the pregnancy for multiples range. I was released from the his care after 10 or so weeks to my OBGYN and Perimaternal specialists. 37 weeks and 4 days after my IUI we welcomed full term boy/girl twins.
Describe your experience with Fort Worth Fertility.
Very clean and clinical. The consultation room was filled with pictures and birth announcements of success stories, can be a little intimidating at first but gives you hope, we never saw this room again until we brought our twins back in to show the staff. The room for my husband had a recliner, sink, videos and magazines, not sure what I expected from this room but found it interesting nevertheless. The room used for our IUI was like all the others, but I remember after the procedure the staff left the room to me and my husband and turned down the lights and had soft music on. I know as clinical as that room was, it also was special and a little emotional/romantic in that moment and left me with a sweet memory. The most distracting thing was the phlebotomist at that time was pregnant and I was so emotional going through this process I just didn't like having a pregnant person drawing my blood because she was in the state I wanted so desperately to be in.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility.
Less than $2000 including medication. Worked with my insurance at the time and most was covered under insurance.
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 38 - 39
3 IUI
Diminished Ovarian Reserve
Tubal Blockage
Unexplained
Black or African-American
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
7 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Patel] works diligently to make sure you are comfortable and not in pain during your visit...His positivity is infectious...remember you and what you said in a visit a month ago...very patient and explains things extremely well. He has a great bedside manner and makes sure to call you at home if a cycle canceled or failed...helping me understand the whole process and my steps to take.
Very Clean office space [Fort Worth Fertility] and the process of checking in is efficient...Directions are written out and you are kept up to date on your progress...never waiting long to see the doctor, which is important for quick, short on-time appointments...Each cycle has a universal set price for IUI. You play a flat rate to include ultrasounds and insemination...make you feel like more than a number or uterus, you are a person going through a very tough struggle and the staff is dedicated to making you succeed.
How was your experience with Biren Patel at Fort Worth Fertility?
He is very patient and explains things extremely well. He has a great bedside manner and makes sure to call you at home if a cycle canceled or failed. Dr. Patel also works diligently to make sure you are comfortable and not in pain during your visit.
What's one piece of advice would you give a prospective patient of Biren Patel at Fort Worth Fertility?
His positivity is infectious, I am so glad I switched to this clinic. They are thorough and try very hard to help you succeed.
During treatment, were you treated like a number or a human with Biren Patel at Fort Worth Fertility?
Dr. Patel and the Fort Worth Fertility office always put the patient first. They remember you and what you said in a visit a month ago, and they are very patient with helping me understand the whole process and my steps to take.
Describe the protocols Biren Patel used in your cycles at Fort Worth Fertility and their degree of success.
Since I have been with Dr. Patel, we have done oral and injectables. I take clomid and letrozole with Gonal F or menopur injections.
Describe your experience with your nurse at Fort Worth Fertility. (Assigned nurse: Cynthia and Taylor)
The nurses and fertility coordinators are very thoughtful and take care to make sure the whole process goes smoothly. They make you feel like more than a number or uterus, you are a person going through a very tough struggle and the staff is dedicated to making you succeed
Describe your experience with Fort Worth Fertility.
Very Clean office space and the process of checking in is efficient Directions are written out and you are kept up to date on your progress. You are never waiting long to see the doctor, which is important for quick, short on-time appointments.
Describe the costs associated with your care under Biren Patel at Fort Worth Fertility.
Each cycle has a universal set price for IUI. You play a flat rate to include ultrasounds and insemination.
10
Doctor
Biren Patel
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Unsuccessful
NPS
10
NPS
10
Age 28
2 IUI
Unexplained
Other
Income $50K - $99K
Marketer or PR
1st of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Kaufmann is a doctor that I look forward to seeing. He always greeted me with a smile and remembered me. He was very thorough when going over my treatment plans. After our first IUI did not work, he changed his course to find things that would better work for me...he is so kind and will answer any questions you have. He treats us like humans and never made me feel bad for having so many questions
Everyone at this clinic worked extremely hard for all of their patients. I never left wondering what was next. I also feel like they all work well together. Such a fun atmosphere....[nursing staff was] Very kind and knowledgable...Very fair on pricing. We did four IUI's and I think the cost was around $800. This included all scans, preparing the semen and the IUI. Meds were extra
How was your experience with Robert Kaufmann at Fort Worth Fertility?
Dr. Kaufmann is a doctor that I look forward to seeing. He always greeted me with a smile and remembered me. He was very thorough when going over my treatment plans. After our first IUI did not work, he changed his course to find things that would better work for me. I feel Dr. Kaufmann did his very best for us and I am hoping we can go back to see him soon for IVF.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
To not be afraid, he is so kind and will answer any questions you have. He treats us like humans and never made me feel bad for having so many questions.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
Dr. Kaufmann is such a kind individual. Truly cares for you and your feelings. He went over everything with me completely and always listened to my questions. He understood how I felt and truly did everything he could for us.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility and their degree of success.
I don't remember all treatment protocols.. we went through 4 IUI's over a few months last year. We did change things up each time. He did find what my body responded well to.
Describe your experience with the nursing staff at Fort Worth Fertility.
Very kind and knowledgable.
Describe your experience with Fort Worth Fertility.
Everyone at this clinic worked extremely hard for all of their patients. I never left wondering what was next. I also feel like they all work well together. Such a fun atmosphere. I enjoyed every visit.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility.
Very fair on pricing. We did four IUI's and I think the cost was around $800. This included all scans, preparing the semen and the IUI. Meds were extra.
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
10
NPS
10
Age 35
2 IUI
European
Income $0 - $49K
Teacher
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Kaufman was very kind and caring. He has a great bedside manner and is very calming...after 2 failed iui’s my options were another iui that he said was unlikely to work since the first two didn’t or IVF but when I asked about the cost of IVF no resources/information was given if we didn’t have access to a way to pay outright for IVF...1 cycle clomid only IUI with pills and trigger shot-failed IUI with pills and injections followed by trigger shot-failed Both also included vaginal and oral hormones after procedure until negative tests.
Nurse [at Fort Worth Fertility] was very thorough. She communicated over the phone with me all instructions/changes and emailed them to me as well so I could be certain I knew what to do. She was also excellent to promptly return my call when I had questions...$2000 per iui cycle...nurses were very kind and treated me as an important patient even though they have tons of patients....
How was your experience with Robert Kaufmann at Fort Worth Fertility?
Dr Kaufman was very kind and caring. He has a great bedside manner and is very calming. My only complaint and I don’t know that it’s even anything against him is that after 2 failed iui’s my options were another iui that he said was unlikely to work since the first two didn’t or IVF but when I asked about the cost of IVF no resources/information was given if we didn’t have access to a way to pay outright for IVF.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
Ask anything you want to ask. He will answer any questions you have for as long as you have them.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
Dr and nurses were very kind and treated me as an important patient even though they have tons of patients.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility and their degree of success.
1 cycle clomid only IUI with pills and trigger shot-failed IUI with pills and injections followed by trigger shot-failed Both also included vaginal and oral hormones after procedure until negative tests.
Describe your experience with your nurse at Fort Worth Fertility.
Nurse was very thorough. She communicated over the phone with me all instructions/changes and emailed them to me as well so I could be certain I knew what to do. She was also excellent to promptly return my call when I had questions.
Describe your experience with Fort Worth Fertility.
Easy to get to, nice, calming. Comforting knowing everyone in the waiting room (usually only one or two other people/couples) is there for somewhat the same thing so you don’t feel as alone in the infertility journey.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility.
$2000 per iui cycle not including all the testing I had done before at my obgyn
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2018, Successful
NPS
10
NPS
10
Age 39 - 44
1 Egg Freezing
Donor Sperm
Poor Egg Quality
European
Income $50K - $99K
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Kaufmann remembered details about me even when a period of time passed between visits. He learned why I wanted to receive fertility treatment and was supportive of my goals and decisions. He provided encouragement along the way. He is the most thorough and encouraging health care provider I’ve ever had.... Dr. Kaufmann put me at ease and explained things clearly. He spent the time needed to answer my questions so that I could make good decisions about my treatment. He listens well and he made adjustments according to my symptoms and questions.
Staff [Forth Worth Fertility] are courteous and helpful. The location is convenient and the facilities are great. Everything-consults, exams, procedures, labs and storage are in the same facility. This streamlined the process for me. It would be helpful to have more comprehensive written information up front-there are a lot of details and appointments to keep track of.... I didn’t have complete information about appointments at the beginning of the cycle and it was difficult for me to adjust schedules and travel to meet the demands of the cycle.
How was your experience with Robert Kaufmann at Fort Worth Fertility?
Dr. Kaufmann put me at ease and explained things clearly. He spent the time needed to answer my questions so that I could make good decisions about my treatment. He listens well and he made adjustments according to my symptoms and questions.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
Relax-you’re in good hands. And enjoy his sense of humor.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
Dr. Kaufmann remembered details about me even when a period of time passed between visits. He learned why I wanted to receive fertility treatment and was supportive of my goals and decisions. He provided encouragement along the way. He is the most thorough and encouraging health care provider I’ve ever had.
Describe your experience with your nurse at Fort Worth Fertility. (Assigned nurse: Amber)
The clinic is busy and I wasn’t always able to see my primary nurse. There were small differences in the information and/or instructions they gave me and that was sometimes confusing.
Describe your experience with Fort Worth Fertility.
Staff are courteous and helpful. The location is convenient and the facilities are great. Everything-consults, exams, procedures, labs and storage are in the same facility. This streamlined the process for me. It would be helpful to have more comprehensive written information up front-there are a lot of details and appointments to keep track of.
What specific things went wrong at Fort Worth Fertility?
  • Failed to convey critical information
Describe the specific things that went wrong at Fort Worth Fertility.
I didn’t have complete information about appointments at the beginning of the cycle and it was difficult for me to adjust schedules and travel to meet the demands of the cycle. This would have been prevented with more thorough communication up front.
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 37 - 38
3 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr K [Kaufmann] is upfront and honest. He has a great sense of humor. He is very straight forward and honest but also tries to keep the mood light. He called me and spoke to me both during and after business hours. He made a very difficult time in our lives a lot easier because he shared his own story with us.... we did labs and semen analysis. Then we did clomid with 2 iui’s. Then he did a myomectomy to remove a fibroid. Then we did 1 round of IVF.
Great clinic. Easy to get to. Nice and clean with great staff. They [Fort Worth Fertility] often travel to other cities to see patients which is nice for those of us who don’t live in DFW area.... All the nurses were fantastic. The returned calls and emails promptly. They followed through with whatever they said they were going to do. They always seemed to know who I was while on the phone or in the office. The often called or emailed to see how I was doing.
How was your experience with Robert Kaufmann at Fort Worth Fertility?
Dr K is upfront and honest. He has a great sense of humor. He is very straight forward and honest but also tries to keep the mood light. He called me and spoke to me both during and after business hours. He made a very difficult time in our lives a lot easier because he shared his own story with us.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
Get to know Dr K and his staff. They are wonderful and will made you feel like family.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
Dr K and his staff were always so nice to us. We never felt rushed. All our questions were addressed and our concerns were resolved. His staff responded to calls and emails quickly and Dr K even called us a few times in then evening after hours.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility and their degree of success.
We had done 3 rounds of clomid with my obgyn. With him we did labs and semen analysis. Then we did clomid with 2 iui’s. Then he did a myomectomy to remove a fibroid. Then we did 1 round of IVF.
Describe your experience with your nurse at Fort Worth Fertility. (Assigned nurse: Ivy, Ashley, Barbara)
All the nurses were fantastic. The returned calls and emails promptly. They followed through with whatever they said they were going to do. They always seemed to know who I was while on the phone or in the office. The often called or emailed to see how I was doing.
Describe your experience with Fort Worth Fertility.
Great clinic. Easy to get to. Nice and clean with great staff. They often travel to other cities to see patients which is nice for those of us who don’t live in DFW area. We have no complaints with this clinic
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility.
For all treatments over 2,5 years our share after insurance was almost 10k
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017 - 2018, Unsuccessful
NPS
10
NPS
10
Age 28 - 29
3 IUI
PCOS
European
Income $50K - $99K
2nd of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Kaufman is very involved with every patient of his. He takes the time to go over every single aspect of the IUI process and even included my husband and made him feel welcome which I think is more difficult for men. He’s so compassionate but also no nonsense. He isn’t going to lie to you to try to make you feel better, he puts it straight forward and it’s so refreshing to have a doctor like that.
The clinic [Fort Worth Fertility- Fort Worth] seems well organized. I do wish they had a different way of billing their global fee for IUIs just because HSAs don’t like seeing you pay for a procedure before it happens. The clinic was always welcoming and there typically wasn’t a very long wait at all.... $975 fee for IUI, $165 sperm wash and then the cost of your medications. These are all without insurance.
How was your experience with Robert Kaufmann at Fort Worth Fertility?
Dr Kaufman treats you with compassion and respect. He makes you feel welcome at each visit. I never had to worry about seeing another doctor or him not answering every question I had. He is an amazing doctor and I can’t wait to go back to him for IVF one day.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
Go for it!
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
Dr Kaufman is very involved with every patient of his. He takes the time to go over every single aspect of the IUI process and even included my husband and made him feel welcome which I think is more difficult for men. He’s so compassionate but also no nonsense. He isn’t going to lie to you to try to make you feel better, he puts it straight forward and it’s so refreshing to have a doctor like that.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility and their degree of success.
Each cycle we used clomid and gonal f with an ovidrel trigger shot. Each cycle resulted in 2-5 follicles but I did not conceive any of the 3 times we tried iui.
Describe your experience with your nurse at Fort Worth Fertility. (Assigned nurse: Priscilla )
Every staff member at Fort Worth Fertility was very helpful. They always recognized you and seemed to truly want to help get you pregnant.
Describe your experience with Fort Worth Fertility.
The clinic seems well organized. I do wish they had a different way of billing their global fee for IUIs just because HSAs don’t like seeing you pay for a procedure before it happens. The clinic was always welcoming and there typically wasn’t a very long wait at all.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility.
$975 fee for IUI, $165 sperm wash and then the cost of your medications. These are all without insurance.
Describe Robert Kaufmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fort Worth Fertility.
I have not gone through IVF yet, but speaking to Dr Kaufman he seems very comfortable with 2 embryos if that is what you would like to do.
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
10
NPS
8
Age 29
Diminished Ovarian Reserve
Latinx
Income $50K - $99K
Teacher
Fertility Medications With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Not sure
Dr. Kaufmann understands the struggle of infertility and always has a positive outlook even when I felt like there would be no hope.... Dr. Kaufmann is very thorough and wants the best for his patients. While I have had many setbacks, he always makes sure that we are doing what is best, even if that means waiting. Right when I went in for my consultation he let me know that he will find out what was going on and would create an action plan.
One strength at Dr. K’s office [Fort Worth Fertility] is that he is always very friendly and positive. He gets along very well with my husband, which is always a plus.... A weakness would be that the office does not provide you with lab results other than a verbal phone call. If you want your results I would suggest asking for them. I saw many other women going through infertility know so much about their labs and I felt so lost when it came to that.
How was your experience with Robert Kaufmann at Fort Worth Fertility?
Dr. Kaufmann is very thorough and wants the best for his patients. While I have had many setbacks, he always makes sure that we are doing what is best, even if that means waiting. Right when I went in for my consultation he let me know that he will find out what was going on and would create an action plan. When my results came in that my AMH was low (.55) at the age of 28 I was devastated. When I met with him to go over the results he gave me much comfort and was confident that even with low amh he would be able to help my husband conceive. While o have not been able to get the clear to go on our first IUI due to cysts and an irregular cycle I feel confident that Dr. Kaufmann will help us get our 6 years of waiting miracle.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
Dr. Kaufmann understands the struggle of infertility and always has a positive outlook even when I felt like there would be no hope.
Describe your experience with Fort Worth Fertility.
One strength at Dr. K’s office is that he is always very friendly and positive. He gets along very well with my husband, which is always a plus. He will definitely make you laugh even when the situation is not the best. He also knows how to be real with you without being harsh. A weakness would be that the office does not provide you with lab results other than a verbal phone call. If you want your results I would suggest asking for them. I saw many other women going through infertility know so much about their labs and I felt so lost when it came to that.
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
LGBTQ
2017, Successful
NPS
10
NPS
10
Age 32
1 IVF
1 Egg Freezing
1 Embryo Freezing
Other
Income $50K - $99K
Teacher
Surrogacy With Other Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Kaufmann] was very honest and precise. He went through all the steps necessary to find the best possible treatment that was good for me. He gave us all of our options and was great at every appointment. He was real and down to earth.... We started out with basic meds and he was very aggressive with them at the same time. We did have to back off because I was overstimulating. I had my egg retrieval and everything went well. They then proceeded and we were able to freeze 28 embryos.
The clinic [Fort Worth Fertility] seemed to be opened all the time! They always called back in great timing and was ran very efficient! Not a lot of wait time. People were friendly and helpful. They always were able to schedule me at times that worked for me....She [nurse] always responded quickly and was very helpful with questions.... He [Dr. Kaufmann] gave us all of our options and was great at every appointment.
How was your experience with Robert Kaufmann at Fort Worth Fertility?
He was very honest and precise. He went through all the steps necessary to find the best possible treatment that was good for me. He gave us all of our options and was great at every appointment. He was real and down to earth.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
He will be honest but yet will give you lots of options that works for you. He will not give up on you!
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
He really cared about us. He made sure he did everything he could to make things as perfect as he could. He was real and very honest.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility and their degree of success.
We started out with basic meds and he was very aggressive with them at the same time. We did have to back off because I was overstimulating. I had my egg retrieval and everything went well. They then proceeded and we were able to freeze 28 embryos. I then waited one month and then began my next stage. My body wasn’t doing what it was supposed to do we revamped my meds and waited another month before I started again. My body was adjusting well and I was able to transfer one embryo. We went through genetic testing as well and we ended up at transfer time having 2 healthy embryos after they were unfrozen.
Describe your experience with your nurse at Fort Worth Fertility. (Assigned nurse: Ashley Chasteen )
She always responded quickly and was very helpful with questions.
Describe your experience with Fort Worth Fertility.
The clinic seemed to be opened all the time! They always called back in great timing and was ran very efficient! Not a lot of wait time. People were friendly and helpful. They always were able to schedule me at times that worked for me.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility.
The costs depended on what you needed.
Describe Robert Kaufmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fort Worth Fertility.
We ended up doing one embryo because my uterus was in a moon shape.
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
9
Age 30
2 IUI
Diminished Ovarian Reserve
European
Income $50K - $99K
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I loved everything about working with Dr. Kaufmann! He was so compassionate and put us at ease with each step. I loved that he personally called after each beta result (positive and negative) to touch base and make a plan to move forward....He is upfront about your prognosis. Don’t worry about being sold false promise, if he thinks it’s not in the cards he will absolutely let you know and won’t waste your time and money
The clinic [Fort Worth Fertility] was clean and well kept, I had no issues with the location or access. The baby pictures (which would be found at any clinic) were both confidence building and hard to look at depending on the visit.... 99% were wonderful, my only qualm was with the scheduler and the nurse who called with our initial lab work results. The results were not good and the bedside manner was even worse. All of our in person experiences with the nursing staff was friendly and compassionate!
How was your experience with Robert Kaufmann at Fort Worth Fertility?
I loved everything about working with Dr. Kaufmann! He was so compassionate and put us at ease with each step. I loved that he personally called after each beta result (positive and negative) to touch base and make a plan to move forward.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
He is upfront about your prognosis. Don’t worry about being sold false promise, if he thinks it’s not in the cards he will absolutely let you know and won’t waste your time and money
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
He was wonderful and caring. He took time to answer all our questions! However, the woman working the front desk and the one who called with my first poor test results had an incredibly poor bedside manner
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility and their degree of success.
we Used clomid for the first IUI-and added injectables after clomid alone yielded poor results.
Describe your experience with the nursing staff at Fort Worth Fertility.
99% were wonderful, my only qualm was with the scheduler and the nurse who called with our initial lab work results. The results were not good and the bedside manner was even worse. All of our in person experiences with the nursing staff was friendly and compassionate!
Describe your experience with Fort Worth Fertility.
The clinic was clean and well kept, I had no issues with the location or access. The baby pictures (which would be found at any clinic) were both confidence building and hard to look at depending on the visit.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility.
I do not know an actual number total, but each IUI was around $1,000 plus medications. Our initial testing is the only thing that was covered at all by insurance.
Describe Robert Kaufmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fort Worth Fertility.
N/A
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
9
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
7
NPS
7
Age 23 - 24
Unexplained
European
Income $50K - $99K
Investment Banker
1st of 2 Docs
2 IUI With Other Docs
Neutral
Neutral
Unsuccessful
During the cycle he [Dr. Kaufmann] was fantastic. After we got our negative results he never called or returned by calls after each cycle...We did 2 cycles of iui with 50 mg clomid. My eggs were monitored by sonogram throughout the cycles. We uses a trigger shot on both cycles as well to release my eggs. I had 4-5 eggs each cycle... He was very comforting and made me feel at ease. Just very upset over the lack of communication after the treatments were done... The doctor didn’t call me explaining the results or what we should do next.
There were always protesters outside the clinic [Fort Worth Fertility]...they always made sure to keep the blinds closed to make sure we couldn’t see them and vice versa... I would suggest they give people a heads up if they have patients coming in....I was always greeted and treated fantastic...The doctor didn’t call me explaining the results or what we should do next. It was always a nurse leaving a message saying we got the results and it’s negative.... I knew a nurse through a mutual friend so I was always greeted and treated fantastic
How was your experience with Robert Kaufmann at Fort Worth Fertility?
He was very comforting and made me feel at ease. Just very upset over the lack of communication after the treatments were done. I feel like because it didn’t work I was just tossed to the side and he was on to the next patient which makes me very hesitate to go back again.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
Be comfortable with asking questions
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
During the cycle he was fantastic. After we got our negative results he never called or returned by calls after each cycle
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility and their degree of success.
We did 2 cycles of iui with 50 mg clomid. My eggs were monitored by sonogram throughout the cycles. We uses a trigger shot on both cycles as well to release my eggs. I had 4-5 eggs each cycle
Describe your experience with the nursing staff at Fort Worth Fertility.
I knew a nurse through a mutual friend so I was always greeted and treated fantastic not sure if that’s why but I felt like they all did such a great job. There were always protesters outside the clinic for some reason “science is against gods plan” signs and they always made sure to keep the blinds closed to make sure we couldn’t see them and vice versa
Describe your experience with Fort Worth Fertility.
The protesters aren’t really something they can help I guess but it is very uncomfortable. I would suggest they give people a heads up if they have patients coming in. Maybe a call letting them know the protesters are there. They were there quit a few times at my appts
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility.
Each iui treatment cost us around $1800-2,300
What specific things went wrong at Fort Worth Fertility?
  • Failed to call with results
Describe the specific things that went wrong at Fort Worth Fertility.
The doctor didn’t call me explaining the results or what we should do next. It was always a nurse leaving a message saying we got the results and it’s negative.
7
Doctor
Robert Kaufmann
NPS
Humanity
4 of 5
Communication
2 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
7
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2016, Successful
NPS
10
NPS
10
Age 27
Recurrent Pregnancy Loss
Other
European
Income $50K - $99K
Investment Banker
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Kaufmann was busy. He has a lot of patients. But l rarely had to wait (other than the initial consultation.) He was always the one to do my ultrasounds and did both of my D&C’s. I never felt rushed with him and always felt cared for as a patient. He was our biggest cheerleader and believed that we would have our miracle baby.... Dr. K was our biggest advocate and cheerleader. I never felt rushed or stupid with any of my questions.
This clinic [Fort Worth Fertility] is busy. I don’t feel like the staff has capacity to get to know the patients but they are kind. Some days I had to call in at the end of the day to get my blood work results. I really liked the nurse who did the blood draws and always felt well cared for by them.... Prior to pregnancy I was started on baby aspirin. Once pregnant I began progesterone suppositories, folguard, and lovenox injections. I was monitored very closely, coming into the office every few days for HCG levels and weekly to bi-weekly for ultrasounds, depending on my preference or schedule.
How was your experience with Robert Kaufmann at Fort Worth Fertility?
Dr. Kaufmann was busy. He has a lot of patients. But l rarely had to wait (other than the initial consultation.) He was always the one to do my ultrasounds and did both of my D&C’s. I never felt rushed with him and always felt cared for as a patient. He was our biggest cheerleader and believed that we would have our miracle baby.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
He really cares.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
Dr. K was our biggest advocate and cheerleader. I never felt rushed or stupid with any of my questions.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility and their degree of success.
Prior to pregnancy I was started on baby aspirin. Once pregnant I began progesterone suppositories, folguard, and lovenox injections. I was monitored very closely, coming into the office every few days for HCG levels and weekly to bi-weekly for ultrasounds, depending on my preference or schedule. Dr. K allowed me to choose what schedule gave me the most peace of mind. When I lost babies he comforted me and was always available for my scheduled D&C surgeries.
Describe your experience with Fort Worth Fertility.
This clinic is busy. I don’t feel like the staff has capacity to get to know the patients but they are kind. Some days I had to call in at the end of the day to get my blood work results. I really liked the nurse who did the blood draws and always felt well cared for by them.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility.
Doctor’s visit copay for insurance. We had to pay part of the initial genetic consultation. About $500.
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014, Unsuccessful
NPS
10
NPS
10
Age 30
1 IUI
Diminished Ovarian Reserve
Male Factor
Unexplained
Latinx
Income $50K - $99K
Sales Representative
3rd of 4 Docs
10 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Kaufmann meet with us and explained what was going on. It started with my husband having a low sperm count but assured us the could get a good concentrated amount for the IUI I did shots in the beginning of the cycle with sonos to see how many follicles I had then on day 13 trigger shot next day went in and had the insemination done then proceeded wit progesterone the rest of the cycle. We did not get pregnant but only could afford one cycle at the time.
It’s [Fort Worth Fertility] a small lobby so if you have other kids I would not recommend bringing them. The staff was very friendly and professional. They kept chatter to a minimum for you privacy. The staff would lift you up and give you a positive vibe which is hard to maintain when your dealing with infertility.... They [nurses] were great and would answer along with calling back promptly if I had any questions or concerns.
How was your experience with Robert Kaufmann at Fort Worth Fertility?
De. Kaufmann was very professional and has a good atmosphere. He expressed his concerns clearly. I would go back to see him again. He is very knowledgeable in the field of fertility. He is prompt in seeing his patients and considerate of time. He also would drive to Abilene to see longer distance patients. Which helped me since I’m from San Angelo.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
It’s expensive but I’m sure worth it with being in his care.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
Dr. Kauffman was very professional and would sit with you and pull out pictures to show exactly what was going on.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility and their degree of success.
Dr. Kaufmann meet with us and explained what was going on. It started with my husband having a low sperm count but assured us the could get a good concentrated amount for the IUI I did shots in the beginning of the cycle with sonos to see how many follicles I had then on day 13 trigger shot next day went in and had the insemination done then proceeded wit progesterone the rest of the cycle. We did not get pregnant but only could afford one cycle at the time. But all went well for what it was.
Describe your experience with the nursing staff at Fort Worth Fertility.
They were great and would answer along with calling back promptly if I had any questions or concerns.
Describe your experience with Fort Worth Fertility.
It’s a small lobby so if you have other kids I would not recommend bringing them. The staff was very friendly and professional. They kept chatter to a minimum for you privacy. The staff would lift you up and give you a positive vibe which is hard to maintain when your dealing with infertility.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility.
The cost of my round of IUI was 1300.00 with medication.
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
NPS
10
NPS
10
Age 25 - 29
1 IVF
Male Factor
Latinx
Income $0 - $49K
3rd of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
feel confident and positive everytime I spoke with him [Dr. Robert Kaufmann]...I really like the way he explained everything...was a really good physician. He understood us and our difficult situation, and we were informed upfront in the beginning why we were not able to conceive. Every time We came in for an appointment he was always there for us. He was responsible for the beautiful son I have today. I can not think of a single thing I would consider a weakness of Dr. Kaufmann.
I would describe the clinic [Fort Worth Fertility] as a good place...quiet...wait time is around 10-15 min...nurse dr and everyone else in the clinic was nice and understanding...what I like the most that I went the second time and I could take a my 2 years old...Nurse was really good at explaining everything help us a lot too...Cost was around 12k that incluiding icis ultrasound lab work med not including
How was your experience with Robert Kaufmann at Fort Worth Fertility?
In our experience Dr. Kaufmann was a really good physician. He understood us and our difficult situation, and we were informed upfront in the beginning why we were not able to conceive. Every time We came in for an appointment he was always there for us. He was responsible for the beautiful son I have today. I can not think of a single thing I would consider a weakness of Dr. Kaufmann.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
I would tell a prospective patient they can put their hopes and dreams in Dr. Kaufmann’s hands and trust him to try his best to make them come true.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
He talk to us nicely and dint lie about our problem I also feel confident and positive everytime I spoke with him I really like the way he explained everything
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility and their degree of success.
I cannot remember very good but Ik we did birth control pill estrance Follistim and crinone got pregnant the first time
Describe your experience with your nurse at Fort Worth Fertility. (Assigned nurse: Ashley )
Nurse was really good at explaining everything help us a lot too
Describe your experience with Fort Worth Fertility.
I would describe the clinic as a good place quiet wait time is around 10-15 min nurse dr and everyone else in the clinic was nice and understanding what I like the most that I went the second time and I could take a my 2 years old
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility.
Cost was around 12k that incluiding icis ultrasound lab work med not including
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2018, Unsuccessful
NPS
10
NPS
10
Age 34 - 35
3 IUI
Anovulation
PCOS
Recurrent Pregnancy Loss
Other
Income $50K - $99K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Kaufmann is blunt but he cares about his patients. He wants to help no matter what, even if it’s bad news, he delivers it in a manner that you are able to know he truly cares how sorry he feels. ... We did 3 IUI cycles with cloned 150 mg for 5 days plus a trigger shot. On the last cycle we used gonal F injections daily. ... He is very passionate about his job as a Fertility specialist and it shows.
One weakness is the waiting room [Fort Worth Fertility] is rather small. There are some days where it is so full there’s nowhere to sit. The receptionist Tiffany is very nice and takes good care at answering any questions you may have. ... The clinic is nice and clean. It’s in a good location as well. ... Everyone in the office is kind and compassionate. They show how much they care by being your friend
How was your experience with Robert Kaufmann at Fort Worth Fertility?
Throughout many negatives and two miscarriages Dr Kaufmann has literally held my hand and told me that he will do everything he can to make it work. He is very passionate about his job as a Fertility specialist and it shows.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
Once you get past his bluntness you can see he cares for his patients like they were family. He wants to help you in any way he can.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
Dr Kaufmann is blunt but he cares about his patients. He wants to help no matter what, even if it’s bad news, he delivers it in a manner that you are able to know he truly cares how sorry he feels.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility and their degree of success.
We did 3 IUI cycles with cloned 150 mg for 5 days plus a trigger shot. On the last cycle we used gonal F injections daily. Our first cycle produced a positive HCG, unfortunately it ended in a miscarriage at 6 weeks.
Describe your experience with your nurse at Fort Worth Fertility. (Assigned nurse: I cannot remember her name now )
Everyone in the office is kind and compassionate. They show how much they care by being your friend
Describe your experience with Fort Worth Fertility.
The clinic is nice and clean. It’s in a good location as well. One weakness is the waiting room is rather small. There are some days where it is so full there’s nowhere to sit. The receptionist Tiffany is very nice and takes good care at answering any questions you may have.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility.
IUI costs: $186 for sperm prep, 140-150 for ultrasound, $35-100 for meds
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2017, Successful
NPS
10
NPS
10
Age 25 - 30
1 IUI
1 IVF
Male Factor
PCOS
European
Income $100K - $199K
Strongly Recommends
Strongly Recommends
Successful
Dr. Kaufmann was with us every step of they way. He was present at every appointment and was very active during our cycle. There was never a time I questioned his judgement or treatment plan. He celebrates with success and is a support during setbacks. While he is harshly honest at times, it is what you need in my opinion.... I feel like he knew us and our story every time we walked in. He spent time with us even though I know he was needing to go to another appointment.
Be prepared to wait [at Fort Worth Fertility]. While this is frustrating at times, it is because everyone is given the time they need not the time that is scheduled. Once you are back and know you are getting more attention than your appointment time you become more forgiving.... Emails were answered 24/7 which is essential during the process. Calls were returned when expected.
How was your experience with Robert Kaufmann at Fort Worth Fertility?
Dr. Kaufmann was with us every step of they way. He was present at every appointment and was very active during our cycle. There was never a time I questioned his judgement or treatment plan. He celebrates with success and is a support during setbacks. While he is harshly honest at times, it is what you need in my opinion.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
Know that hiss words are the truth and while they naybebhard to hear, he will never try to take your money if he knows it won’t work.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
I feel like he knew us and our story every time we walked in. He spent time with us even though I know he was needing to go to another appointment.
Describe your experience with your nurse at Fort Worth Fertility.
Emails were answered 24/7 which is essential during the process. Calls were returned when expected.
Describe your experience with Fort Worth Fertility.
Be prepared to wait. While this is frustrating at times, it is because everyone is given the time they need not the time that is scheduled. Once you are back and know you are getting more attention than your appointment time you become more forgiving.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility.
Our total for IVF was around 16,000 which included ICSI and medication.
Describe Robert Kaufmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fort Worth Fertility.
We were encouraged to do a single embryo transfer, but after many set backs, I couldn’t hear another no and elected for a multiple transfer. We were given the warnings and possible effects up front.
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unknown Success
NPS
10
NPS
10
Age 27 - 28
2 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Kaufmann isn't like anything I ever expected from a fertility doctor. The fact that he personally calls you late in the evenings after any failed treatment means the world to me, these aren't always short phone calls either. Although I am still going through this process, I have no doubt that Dr. Kaufmann is who I want to be treating me during this time.
Being a nurse in a fertility clinic working with extremely hormonal patients has got to be really tough- yet most of the time the staff [at Fort Worth Fertility] is extremely helpful and understanding... the only thing I have ever noticed and seemed to be alarmed by is the fact that there seems to be a rotating door of staff members. Other than that I have always been treated with the best care.
How was your experience with Robert Kaufmann at Fort Worth Fertility?
Dr. Kaufmann isn't like anything I ever expected from a fertility doctor. The fact that he personally calls you late in the evenings after any failed treatment means the world to me, these aren't always short phone calls either. Although I am still going through this process, I have no doubt that Dr. Kaufmann is who I want to be treating me during this time.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
Dr. Kaufman is always extremely candid yet warm and encouraging at the same time.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility and their degree of success.
From what I have learned during the last 3 years - Dr. Kaufmann does everything in an appropriate manner for each patient. I've never felt like anything was out of protocol or an abnormal strategy.
Describe your experience with your nurse at Fort Worth Fertility.
Being a nurse in a fertility clinic working with extremely hormonal patients has got to be really tough- yet most of the time the staff is extremely helpful and understanding.
Describe your experience with Fort Worth Fertility.
the only thing I have ever noticed and seemed to be alarmed by is the fact that there seems to be a rotating door of staff members. Other than that I have always been treated with the best care.
Describe Robert Kaufmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fort Worth Fertility.
Dr. Kaufmann and the staff have never had a strong opinion on 1 vs 2. This has always been our choice.
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
6
NPS
7
Age 33 - 34
3 IUI
Unexplained
European
Income $50K - $99K
Doesn't Recommend
Neutral
Unsuccessful
I often felt like a number when I was being seen. He [Dr. Robert Kaufmann] didn't remember our names either. I often had to remind him of things that were significant and have had several friends say the same about him. He's a kind man with compassion though... He concluded there was no concrete reason for us not being able to conceive on our own or with our three IUIs. He always called after the results came in and made sure our questions were answered.
The office staff [at Forth Worth Fertility] came across as unorganized and overworked often times. Don't expect anyone to remember your name or recognize you even after repeated visits.... There was a lot of change over [of nursing staff] during a year of being there. They designate certain nurses to certain types of treatment which is helpful.... My husband was referred to another specialist and it took four phone calls to get paperwork sent to this new doctor, after all forms were signed and verified. Payment amounts always varied without explanation.
How was your experience with Robert Kaufmann at Fort Worth Fertility?
I often felt like a number when I was being seen. He didn't remember our names either. I often had to remind him of things that were significant and have had several friends say the same about him. He's a kind man with compassion though.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
Be sure to always ask questions. No question is a dumb question.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
It often felt like more of a business transaction than a relationship.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility and their degree of success.
He concluded there was no concrete reason for us not being able to conceive on our own or with our three IUIs. He always called after the results came in and made sure our questions were answered.
Describe your experience with the nursing staff at Fort Worth Fertility.
There was a lot of change over during a year of being there. They designate certain nurses to certain types of treatment which is helpful.
Describe your experience with Fort Worth Fertility.
The office staff came across as unorganized and overworked often times. Don't expect anyone to remember your name or recognize you even after repeated visits.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility.
Thankfully our insurance covered most of our IUI expenses once our deductible was met.
What specific things went wrong at Fort Worth Fertility?
  • Lost paperwork
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Fort Worth Fertility.
My husband was referred to another specialist and it took four phone calls to get paperwork sent to this new doctor, after all forms were signed and verified. Payment amounts always varied without explanation.
6
Doctor
Robert Kaufmann
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
7
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2016 - 2017, Successful
NPS
10
NPS
N/A
Age 32 - 33
1 IVF
European
Income $100K - $199K
Marketer or PR
3rd of 3 Docs
Strongly Recommends
Successful
Dr. K went out of his way to drop medicine off at the clinic when the nurse had given me an empty container. He was very personable and made us feel like we were the only people who mattered. He was the third doc we saw and he listened to everything we’d been through and we moved forward with one semen analysis to confirm we couldn’t do IUI and then we started the IVF process.
It [Fort Worth Fertility] was a small clinic and that made me feel good It was close to my OB office and close to Baylor All Saints which is where I delivered. Being in the medical district of Fort Worth is important because there’s so many doctors in the area. ... She [nurse] was a bit unorganized and gave me an empty medicine syringe when it mattered the most, but she was also available when I needed to Talk.
How was your experience with Robert Kaufmann at Fort Worth Fertility?
Dr. K went out of his way to drop medicine off at the clinic when the nurse had given me an empty container. He was very personable and made us feel like we were the only people who mattered. He was the third doc we saw and he listened to everything we’d been through and we moved forward with one semen analysis to confirm we couldn’t do IUI and then we started the IVF process.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
Keep on top of your calendar and ask questions if you have them.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
Dr. K was brutally honest with us and didn’t feed us a bunch of bs
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility and their degree of success.
I don’t completely remember, but I was on follostim, ganirellix, menopur and I believe my trigger shot was ovidrell.
Describe your experience with your nurse at Fort Worth Fertility. (Assigned nurse: Hailey)
She was a bit unorganized and gave me an empty medicine syringe when it mattered the most, but she was also available when I needed to Talk.
Describe your experience with Fort Worth Fertility.
It was a small clinic and that made me feel good It was close to my OB office and close to Baylor All Saints which is where I delivered. Being in the medical district of Fort Worth is important because there’s so many doctors in the area.
Describe Robert Kaufmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fort Worth Fertility.
Dr. K only wanted us to do 1 embryo, but we had already talked before we came to him about wanting to try 2. He let us proceed with transferring 2.
What specific things went wrong at Fort Worth Fertility?
  • Failed to convey critical information
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Operations
5 of 5
Nursing Staff
3 of 5
2014 - 2015, Unsuccessful
NPS
9
NPS
10
Age 27 - 28
3 IUI
Diminished Ovarian Reserve
Unexplained
Other
Other
Income $0 - $49K
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Kaufman is extremely personable, and made sure we understood what was going on. No appointment was ever rushed, he took all the necessary time to answer all questions, and discuss everything. He and his wife dealt with fertility issues, so I feel like he could relate with all the emotions... He is a straight shooter, who is extremely compassionate.... We tried ovulation injections, along with several unsuccessful cycles of iui. Out next step needs to be IVF
Every employee was professional that I came into contact with in the clinic. The clinic [Fort Worth Fertility] was very clean, and had a calm peaceful environment... unless other patients chose to bring there unruly toddlers!... The nurse always had the answer's to questions that we had once we left the clinic. If she was unavailable to take a phone call when I called, she was very prompt in calling back... We were always greeted with a personal greeting each time we went to the clinic, regardless how busy they were
How was your experience with Robert Kaufmann at Fort Worth Fertility?
Dr. Kaufman is extremely personable, and made sure we understood what was going on. No appointment was ever rushed, he took all the necessary time to answer all questions, and discuss everything. He and his wife dealt with fertility issues, so I feel like he could relate with all the emotions
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
He is a straight shooter, who is extremely compassionate.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
We were always greeted with a personal greeting each time we went to the clinic, regardless how busy they were
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility and their degree of success.
We tried ovulation injections, along with several unsuccessful cycles of iui. Out next step needs to be IVF
Describe your experience with your nurse at Fort Worth Fertility.
The nurse always had the answer's to questions that we had once we left the clinic. If she was unavailable to take a phone call when I called, she was very prompt in calling back
Describe your experience with Fort Worth Fertility.
Every employee was professional that I came into contact with in the clinic. The clinic was very clean, and had a calm peaceful environment... unless other patients chose to bring there unruly toddlers!
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility.
Over the time we have spent at the clinic we have spent between $10-12k
9
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016, Successful
NPS
10
NPS
10
Age 29
2 IVF
Unexplained
European
Income $100K - $199K
Sales Representative
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Kaufman had great bedside manner and was very honest with expectations. He made sure that I understood everything and gave me time to ask questions and voice concerns. He also made sure we understood all options and was not pushy in any way...Both the staff [Fort Worth Fertility] and Dr. Kaufman were always very available to me and knew every detail of what was going on. Dr. Kaufman would be available at every appointment and even gave out his personal cell number.
The clinic [Fort Worth Fertility] and staff is very personable. It can take a bit of time to get your initial appointment, but the wait is worth it...Ashley was available to me at all times by email or the phone. She made sure all questions were answered and that medication refills were filled ASAP. She was also very compassionate and got to know me and showed me she had care and concern for her patients...Both the staff and Dr. Kaufman were always very available to me and knew every detail of what was going on.
How was your experience with Robert Kaufmann at Fort Worth Fertility?
Dr. Kaufman had great bedside manner and was very honest with expectations. He made sure that I understood everything and gave me time to ask questions and voice concerns. He also made sure we understood all options and was not pushy in any way.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
Come prepared with questions because he will give you plenty of time to go over all questions and concerns.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
Both the staff and Dr. Kaufman were always very available to me and knew every detail of what was going on. Dr. Kaufman would be available at every appointment and even gave out his personal cell number.
Describe your experience with your nurse at Fort Worth Fertility. (Assigned nurse: Ashley)
Ashley was available to me at all times by email or the phone. She made sure all questions were answered and that medication refills were filled ASAP. She was also very compassionate and got to know me and showed me she had care and concern for her patients.
Describe your experience with Fort Worth Fertility.
The clinic and staff is very personable. It can take a bit of time to get your initial appointment, but the wait is worth it.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility.
$15,000
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2015, Unsuccessful
NPS
10
NPS
10
Age 28
6 IUI
PCOS
Other
Income $50K - $99K
1st of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Kaufman treated me like an actual person not just a patient. He is funny and he is very caring. When we found out about our first miscarriage I could see the hurt in his eyes for us. His bedside manner is amazing!! He is funny smart caring , everything you could hope for in a dr.... Gonal f to grow follicles, Estrace to thicken lining, progesterone
[Fort Worth Fertility- Fort Worth is] Overall Great clinic friendly staff and very clean. It is a little on the high end as far as price that is one of the reasons we had to switch clinics. But the drs and nurses were amazing and you could tell they love what they do and they were there to cheer you on every step of the way or have a shoulder to cry on.... [the nurse was a] Great communicator and always responded to emails or messages ASAP
How was your experience with Robert Kaufmann at Fort Worth Fertility?
Dr Kaufman treated me like an actual person not just a patient. He is funny and he is very caring. When we found out about our first miscarriage I could see the hurt in his eyes for us. His bedside manner is amazing!! He is funny smart caring , everything you could hope for in a dr.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
Just be yourself and be honest and open with him.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
His bedside manner is amazing. I never felt like I was just treated like a number.
Describe the protocols Robert Kaufmann used in your cycles at Fort Worth Fertility and their degree of success.
Gonal f to grow follicles, Estrace to thicken lining, progesterone
Describe your experience with your nurse at Fort Worth Fertility. (Assigned nurse: Amy)
Great communicator and always responded to emails or messages ASAP
Describe your experience with Fort Worth Fertility.
Overall Great clinic friendly staff and very clean. It is a little on the high end as far as price that is one of the reasons we had to switch clinics. But the drs and nurses were amazing and you could tell they love what they do and they were there to cheer you on every step of the way or have a shoulder to cry on.
Describe the costs associated with your care under Robert Kaufmann at Fort Worth Fertility.
On the high end
What specific things went wrong at Fort Worth Fertility?
  • Lost appointments
Describe the specific things that went wrong at Fort Worth Fertility.
Nothing specific just pricy
10
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
8
NPS
9
Age 42
Male Factor
PCOS
Tubal Blockage
Unexplained
European
Income $50K - $99K
1st of 4 Docs
3 IUI With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Not sure
Dr K [Robert Kaufmann] was kind and took the time to listen to us. He was straightforward in his reccomendations and gave us our odds of conceiving and carrying to term. He took the time to listen and console us regarding our recent loss and he was ready to move forward whenever we were allowing us to set the pace.... Dr K was kind and compassionate. He took the time to listen to our story and comforted us regarding our loss and was ready to move at the pace we were comfortable with.
[Fort Worth Fertility had a] Slow check in process when coming in with semen for a SA. Time is of the essence and waiting in the waiting room with the sample is a bit nerve wrecking. Otherwise, everyone is kind and effiecent. Phone calls are returned promptly.... Dr K was kind and took the time to listen to us. He was straightforward in his reccomendations and gave us our odds of conceiving and carrying to term. He took the time to listen and console us regarding our recent loss and he was ready to move forward whenever we were allowing us to set the pace.
How was your experience with Robert Kaufmann at Fort Worth Fertility?
Dr K was kind and took the time to listen to us. He was straightforward in his reccomendations and gave us our odds of conceiving and carrying to term. He took the time to listen and console us regarding our recent loss and he was ready to move forward whenever we were allowing us to set the pace.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
Dr K was kind and compassionate. He took the time to listen to our story and comforted us regarding our loss and was ready to move at the pace we were comfortable with.
Describe your experience with Fort Worth Fertility.
Slow check in process when coming in with semen for a SA. Time is of the essence and waiting in the waiting room with the sample is a bit nerve wrecking. Otherwise, everyone is kind and effiecent. Phone calls are returned promptly.
8
Doctor
Robert Kaufmann
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
3 of 5
Compassion
5 of 5
Explained risks
4 of 5
9
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unknown Success
NPS
9
NPS
10
Age 27
3 Fertility Medications
PCOS
European
Income $0 - $49K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Kaufmann is very personable and outgoing. He makes you feel comfortable and makes you feel confident in the treatment course. I was really nervous the first appointment but he laid out all the information and made it seem less scary....I wish I would have brought a notebook to write information down. It can be overwhelming at first and you sometimes forget details.
[The staff at Fort Worth Fertility] are all friendly but sometimes I felt that like they don't explain instructions fully and it feels rushed at times...[Dr. Kaufmann] sees a lot of patients but always remembers details about your life and asks how things are going.
How was your experience with Robert Kaufmann at Fort Worth Fertility?
Dr Kaufmann is very personable and outgoing. He makes you feel comfortable and makes you feel confident in the treatment course. I was really nervous the first appointment but he laid out all the information and made it seem less scary.
What's one piece of advice would you give a prospective patient of Robert Kaufmann at Fort Worth Fertility?
I wish I would have brought a notebook to write information down. It can be overwhelming at first and you sometimes forget details.
During treatment, were you treated like a number or a human with Robert Kaufmann at Fort Worth Fertility?
Dr Kaufman is very personable. He sees a lot of patients but always remembers details about your life and asks how things are going.
Describe your experience with the nursing staff at Fort Worth Fertility.
They are all friendly but sometimes I felt that like they don't explain instructions fully and it feels rushed at times
What specific things went wrong at Fort Worth Fertility?
  • Scheduled the wrong procedure
9
Doctor
Robert Kaufmann
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
10
Clinic
Fort Worth Fertility
Fort Worth
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5