CCRM Dallas-Fort Worth

1 doctors work here

Rated 8.1
Strongly recommend: 64%Neutral: 14%Don't recommend: 21%8.1
64% strongly recommend
13 reviews
Operations
8.8
8.8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.1
9.1
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.1
8.1
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.9
8.9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8.5
8.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
162
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 2 offices

Dallas - Satellite Location
7777 Forest Ln
Dallas, TX 75230
Frisco
8380 Warren Parkway
Frisco, TX 75034

13 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 31 - 32
Unexplained
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Dorette Norhassen] Offered another round of IUI but recommended moving towards IVF as this would give us a better chance of overall conceiving...did not leave any stone un-turned and really did a complete workup to ease my mind. When it came time to discuss IVF verses other treatments she was really honest and informative giving us all the facts and letting us come to our conclusion...made me feel confident...really took the time to go over everything with my husband and I. I was visiting her for a second opinion becuase my first reproductive endocrinologist wasn't being my advocate and treated me like a number. Dr. Noorhasen did not leave any stone un-turned and really did a complete workup to ease my mind.
[The nurse at CCRM Dallas-Fort Worth is] Always on top of everything, really good communicator, always called if something couldn't be answer via email/portal. Very reassuring and supportive...All staff from the front desk, to the clinical staff, to the lab staff and the MDs were so kind and caring. I really felt like they truly were invested in the success of my treatments, not just a number. I really felt like my nurses genuinely wanted me to have the best outcome possible.
How was your experience with Dorette Noorhasan at CCRM Dallas-Fort Worth?
I felt like she really was my advocate. I had seen another RE prior to seeking her as a second opinion and the care/treatment was worlds different. She really took the time to explain to me the process and steps/workup.
What's one piece of advice would you give a prospective patient of Dorette Noorhasan at CCRM Dallas-Fort Worth?
She is good at explaining everything but always ask questions/write questions down/keep a journal.
During treatment, were you treated like a number or a human with Dorette Noorhasan at CCRM Dallas-Fort Worth?
Dr. Noorhasen really took the time to go over everything with my husband and I. I was visiting her for a second opinion becuase my first reproductive endocrinologist wasn't being my advocate and treated me like a number. Dr. Noorhasen did not leave any stone un-turned and really did a complete workup to ease my mind. When it came time to discuss IVF verses other treatments she was really honest and informative giving us all the facts and letting us come to our conclusion. Her staff at the clinic always made me feel like I was the priority and always seemed to be on top of everything when it came to testing, labs, my husbands labs, etc. I was ashamed at first to be getting a second opinion, but Dr. Noorhassen made me feel confident. If you feel like your doctor isn't being your advocate then find another... CCRM and Dr. Noorhassen really made me feel like I was a priority and really was my advocate.
Describe the protocols Dorette Noorhasan used in your cycles at CCRM Dallas-Fort Worth and their degree of success.
Workup- Labs Sono ultrasound Contrast ultrasound to make sure tube were patent Genetic testing Sperm analysis diagnosis unexplained infertility Offered another round of IUI but recommended moving towards IVF as this would give us a better chance of overall conceiving Was about to get ready for egg retrieval when COVID 19 happened, so thats currently on hold.
Describe your experience with your nurse at CCRM Dallas-Fort Worth. (Assigned nurse: Abbey and Jami )
Always on top of everything, really good communicator, always called if something couldn't be answer via email/portal. Very reassuring and supportive.
Describe your experience with CCRM Dallas-Fort Worth.
All staff from the front desk, to the clinical staff, to the lab staff and the MDs were so kind and caring. I really felt like they truly were invested in the success of my treatments, not just a number. I really felt like my nurses genuinely wanted me to have the best outcome possible.
Describe the costs associated with your care under Dorette Noorhasan at CCRM Dallas-Fort Worth.
IVF Consult/Testing 50 copay per my insurance Egg retrieval/egg freezing/PGS testing around 13K FET around 4K
Describe Dorette Noorhasan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Dallas-Fort Worth.
Due to my age (32) she recommenced one embryo but said she was open to discussion depending on egg retrieval/numbers etc.
10
Doctor
Dorette Noorhasan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CCRM Dallas-Fort Worth
Dallas - Satellite Location
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 41 - 42
Donor Eggs
European
Income $100K - $199K
Teacher
4th of 4 Docs
3 IUI With Other Docs
7 IVF With Other Docs
Donor Eggs With Other Docs
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Noorhasan listened to my full history and asked insightful questions at our consultation visit. Talking to new doctors always makes me feel anxious, and I immediately felt calm and empowered during our conversation. She was clear and concise and I never left our consultations with any lingering questions.
We had nothing but positive experiences with the [CCRM Dallas-Fort Worth] clinic. Our surrogate also reported good things on her visits...Dr. Noorhasan was warm and listened to all of our concerns. We felt heard after every consultation and always felt confident after speaking with her...impressed with how organized and on top of everything she was throughout the journey
How was your experience with Dorette Noorhasan at CCRM Dallas-Fort Worth?
Dr. Noorhasan listened to my full history and asked insightful questions at our consultation visit. Talking to new doctors always makes me feel anxious, and I immediately felt calm and empowered during our conversation. She was clear and concise and I never left our consultations with any lingering questions.
What's one piece of advice would you give a prospective patient of Dorette Noorhasan at CCRM Dallas-Fort Worth?
She understands the intended parent journey of using a gestational carrier, which really helped a lot.
During treatment, were you treated like a number or a human with Dorette Noorhasan at CCRM Dallas-Fort Worth?
Dr. Noorhasan was warm and listened to all of our concerns. We felt heard after every consultation and always felt confident after speaking with her.
Describe the protocols Dorette Noorhasan used in your cycles at CCRM Dallas-Fort Worth and their degree of success.
Honestly, I don't remember the specifics of the cycle because it was for my egg donor and surrogate. I've done so many cycles myself that they all started to run together.
Describe your experience with your nurse at CCRM Dallas-Fort Worth. (Assigned nurse: Jami)
I absolutely loved Jami! After working with three other clinics, I was so impressed with how organized and on top of everything she was throughout the journey. As an intended parent with a gestational carrier, she always made sure we were updated promptly on everything tiny little thing. I can't tell you how important that is since I wasn't the one actually experiencing the physical aspects of this round. Of all the nurses and coordinators I've worked with over the years, she is by far my favorite.
Describe your experience with CCRM Dallas-Fort Worth.
We had nothing but positive experiences with the clinic. Our surrogate also reported good things on her visits. Our surrogate had to drive a considerable distance to make the appointments and they accommodated her schedule.
Describe the costs associated with your care under Dorette Noorhasan at CCRM Dallas-Fort Worth.
I don't have the specifics.
Describe Dorette Noorhasan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Dallas-Fort Worth.
Our gestational carrier contract specified a single embryo transfer so that wasn't an issue.
10
Doctor
Dorette Noorhasan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CCRM Dallas-Fort Worth
Frisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Unknown Success
NPS
10
NPS
5
Age 44
Diminished Ovarian Reserve
European
Income $200K - $499K
Consultant
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Doesn't Recommend
Success w/ Doc Too early to know
She [Dr. Noorhasan] was honest and open, very professional. She had been through this herself, and she had a belief in the outcome, as well as compassion for the journey. She would tell you what she honestly believed regarding your chances, which was a refreshing change from other doctors...would take the time to talk with me like a human being, consider the things I was dealing with, and make recommendations. I felt like she was transparent and honest.
CCRM DFW changed policies on frozen eggbanks mid-stream due to CCRM CO's mandate. No longer willing to do business with any eggbank; no longer willing to accept embryos from even the single eggbank they were still allowed to work with. Literally had the change with acceptance embryo shipping happen in the span of a single 8 hour day (it was ok that morning, by that afternoon, not ok)...On more than one occasion, I got some conflicting instructions and had to iron it out. And then there was the post-op appointment never scheduled.... I went to a pre-op appointment. Would have thought they'd schedule me for a post-op appointment at that time.
How was your experience with Dorette Noorhasan at CCRM Dallas-Fort Worth?
She was honest and open, very professional. She had been through this herself, and she had a belief in the outcome, as well as compassion for the journey. She would tell you what she honestly believed regarding your chances, which was a refreshing change from other doctors.
What's one piece of advice would you give a prospective patient of Dorette Noorhasan at CCRM Dallas-Fort Worth?
Do your homework and ask real questions. You will get real answers. May be difficult to hear, but at least you're empowered to make good decisions for your care. As an AMA/DOR patient, I have a lot of confidence in her.
During treatment, were you treated like a number or a human with Dorette Noorhasan at CCRM Dallas-Fort Worth?
Dorette would take the time to talk with me like a human being, consider the things I was dealing with, and make recommendations. I felt like she was transparent and honest.
Describe the protocols Dorette Noorhasan used in your cycles at CCRM Dallas-Fort Worth and their degree of success.
Fresh donor eggs. Insurance wouldn't cover me, any longer, for fertility treatments with own eggs. Results are that I am choosing to transfer my care to a clinic where I can afford their fresh donor egg cycle and with SART rates that demonstrate a high rate of success with them.
Describe your experience with your nurse at CCRM Dallas-Fort Worth. (Assigned nurse: Jamie)
Reen, donor coordinator was fabulous. Jamie seemed capable, responsive, and compassionate. Michelle caused me some heartburn. There was a distinct lack of communication inside the clinic before reaching out to me. On more than one occasion, I got some conflicting instructions and had to iron it out. And then there was the post-op appointment never scheduled.... I went to a pre-op appointment. Would have thought they'd schedule me for a post-op appointment at that time.
Describe your experience with CCRM Dallas-Fort Worth.
This clinic (CCRM-DFW) is having some challenges with its merger. If you're doing IVF with your own eggs, this is probably less of a challenge than trying to do donor eggs and having a still somewhat disorganized clinic then try to coordinate with external entities like a Donor Agency or Donor Eggbank.
Describe the costs associated with your care under Dorette Noorhasan at CCRM Dallas-Fort Worth.
Only had hysteroscopy. Doctor's fee, negotiated rate, was $400. Surgery at hospital cost $13k+
What specific things went wrong at CCRM Dallas-Fort Worth?
  • Lost appointments
  • Provided conflicting information
Describe the specific things that went wrong at CCRM Dallas-Fort Worth.
CCRM DFW changed policies on frozen eggbanks mid-stream due to CCRM CO's mandate. No longer willing to do business with any eggbank; no longer willing to accept embryos from even the single eggbank they were still allowed to work with. Literally had the change with acceptance embryo shipping happen in the span of a single 8 hour day (it was ok that morning, by that afternoon, not ok).
10
Doctor
Dorette Noorhasan
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
5
Clinic
CCRM Dallas-Fort Worth
Frisco
NPS
Operations
1 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
5
Age 36 - 37
1 IVF
Diminished Ovarian Reserve
Endometriosis
European
Income $50K - $99K
Teacher
2nd of 2 Docs
Strongly Recommends
Doesn't Recommend
Successful
Dr. Mehta always did all my procedures and she remembered me. She was always on time and quick. She even remembered my latex allergy when the nurses forgot.... I felt very safe and comfortable with Dr Mehta because she really thought about me and my issues, not what “should” work for most people. She tailored my treatment to me, and never guessed at anything. Once she couldn’t see well on an ultrasound and moved me to the room with a better machine so she could get a clear picture.
The clinic Frisco Institute of Reproductive Medicine in Frisco has been bought by CCRM and I’ve heard they have changed many things since my treatments.... I can’t speak to the state of the clinic after the changes around oct-dec 2018. I had one appointment during the transition, and from that get the sense that patients may feel more like numbers rather than people after the change-over, and can’t guess how this will effect the quality of the embryo lab
How was your experience with Rinku Mehta at CCRM Dallas-Fort Worth?
I felt very safe and comfortable with Dr Mehta because she really thought about me and my issues, not what “should” work for most people. She tailored my treatment to me, and never guessed at anything. Once she couldn’t see well on an ultrasound and moved me to the room with a better machine so she could get a clear picture. She did my egg retrieval on a Saturday, and went to run a 5k with her family afterwards. when I didn’t feel well after the egg retrieval, she came right back just to check on me herself. When she did my polyp removal surgery, she made sure I had copies of the pictures and results. And when I had an ovarian cyst burst while she was on vacation, I saw another doctor in her clinic for a sono, but Dr Mehta called me at home herself to check on me and wanted me to call her and come see her if I didn’t feel better in a day or two. She is a perfectionist when it comes to her patients’ care, and I love that she did all my sonos and tests so she knew exactly what was going on with me.
What's one piece of advice would you give a prospective patient of Rinku Mehta at CCRM Dallas-Fort Worth?
Don’t take her being direct sometimes as her being insensitive. She cares, but she is always thinking about what is best for you, and when she is thinking a mile a minute, she can seem distracted.
During treatment, were you treated like a number or a human with Rinku Mehta at CCRM Dallas-Fort Worth?
Dr. Mehta always did all my procedures and she remembered me. She was always on time and quick. She even remembered my latex allergy when the nurses forgot.
Describe the protocols Rinku Mehta used in your cycles at CCRM Dallas-Fort Worth and their degree of success.
I have DOR due to stage IV endometriosis and scar tissue from surgery on my ovaries (which are also attached to my other organs with scar tissue). I had a failed cycle with another doctor doing standard BCP priming and lupron with max doses of menopur and gonel-f. BCP and Lupron likely over-suppressed my ovaries, so I had no follicles develop. Mehta did a more natural cycle with some estrogen priming and no lupron, adding ganerelix to suppress the last few days. I was still on the max dose of gonal-f and menopur. My cycle was longer as my follicles develop slowly. Maybe 17 days between starting injections and retrieval, but Mehta gave me plenty of time and was confident the follicles would grow. And it worked! 9 mature eggs. And Dr. Mehta has a new plan to hopefully make the next attempt more successful by improving egg quality. I also took some supplements she recommended for egg health:. CoQ10, DHEA, vit C. Her transfer protocol worked as well— my lining was 16mm, and I took estrogen, baby aspirin, doxycycline, and a steroid as well as injections of progesterone. Her transfer technique seemed very good— I had no pain and no placental issues.
Describe your experience with the nursing staff at CCRM Dallas-Fort Worth.
Overall very good, but I did see one nurse who seemed stressed and overwhelmed so she came off insensitive. She wasn’t usually the nurse I saw.
Describe your experience with CCRM Dallas-Fort Worth.
The clinic Frisco Institute of Reproductive Medicine in Frisco has been bought by CCRM and I’ve heard they have changed many things since my treatments. Dr Mehta is no longer there (she is with Dallas IVF now) because the changes didn’t fit with her doctoring style. I can’t speak to the state of the clinic after the changes around oct-dec 2018. I had one appointment during the transition, and from that get the sense that patients may feel more like numbers rather than people after the change-over, and can’t guess how this will effect the quality of the embryo lab or the type of attention patients will receive.
Describe the costs associated with your care under Rinku Mehta at CCRM Dallas-Fort Worth.
I can’t remember... 10-12k for IVF with ICSI plus meds, maybe?
10
Doctor
Rinku Mehta
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
5
Clinic
CCRM Dallas-Fort Worth
Frisco
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2016 - 2017, Successful
NPS
10
NPS
5
Age 36 - 37
1 IVF
Diminished Ovarian Reserve
Endometriosis
Male Factor
Poor Egg Quality
Uterine Fibroids
European
Income $50K - $99K
Professor
2nd of 2 Docs
Strongly Recommends
Doesn't Recommend
Successful
Dr. Mehta listened and spent time with me and always remembered details about my diagnosis and family...She did all scans herself, too which was very reassuring. And she was never late to an appointment...I have DOR and stage IV endometriosis so had a cancelled IVF cycle with another doctor with a traditional stims protocol before going to Dr. Mehta..
The clinic [of CCRM Dallas-Fort Worth] has changed hands, so my review seems pointless. I know it has changed drastically since I saw Dr. Mehta at FIRM. At the time it was really great, but CCRM who bought out the company was making some big changes that seemed to turn patients into numbers...[cost]I think around 10k for everything to do with retrieval and transfer and 6k for meds
How was your experience with Rinku Mehta at CCRM Dallas-Fort Worth?
I loved Dr. Mehta. She’s so brilliant and thinks outside the box. I was a tough case, but she gave me hope and followed through with it. She tries to give each patient the very best treatment for them.
During treatment, were you treated like a number or a human with Rinku Mehta at CCRM Dallas-Fort Worth?
Human. Dr. Mehta listened and spent time with me and always remembered details about my diagnosis and family. When I felt poorly after a surgery, she came back on a Saturday after running a 5k with her family just to check on me. She did all scans herself, too which was very reassuring. And she was never late to an appointment.
Describe the protocols Rinku Mehta used in your cycles at CCRM Dallas-Fort Worth and their degree of success.
I have DOR and stage IV endometriosis so had a cancelled IVF cycle with another doctor with a traditional stims protocol before going to Dr. Mehta. Dr. Mehta decided to not use BCP, because it overly suppresses DOR patients egg production. I did estrogen priming instead, no lupron, and max gonal-f and menopur with ganerellix added to prevent ovulation. I think I stimmed 17 days before retrieval and had at least 8 follicles (this was better than I imagined due to my severe ovary damage). 9 mature eggs retrieved, six fertilized with ICSI (my husband has sperm antibodies) one made it to freeze day 5. Two others didn’t develop properly by day 6 and were discarded. One very healthy live birth (2 weeks after due date) after a healthy pregnancy. He’s 2.5 now and perfect.
Describe your experience with the nursing staff at CCRM Dallas-Fort Worth.
They were really very good until I went back after FIRM was bought out by CCRM in 2018. Then I felt they didn’t have the same level of compassion and joy in their work.
Describe your experience with CCRM Dallas-Fort Worth.
The clinic has changed hands, so my review seems pointless. I know it has changed drastically since I saw Dr. Mehta at FIRM. At the time it was really great, but CCRM who bought out the company was making some big changes that seemed to turn patients into numbers.
Describe the costs associated with your care under Rinku Mehta at CCRM Dallas-Fort Worth.
I think around 10k for everything to do with retrieval and transfer and 6k for meds
Describe Rinku Mehta's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Dallas-Fort Worth.
We only had one embryo, so I didn’t experience this.
10
Doctor
Rinku Mehta
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
5
Clinic
CCRM Dallas-Fort Worth
Frisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
0
Age 37 - 38
3 IUI
Tubal Blockage
Unexplained
Latinx
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Doesn't Recommend
Success w/ Doc Too early to know
[Protocol with Dr. Rinky Mehta was] Clomid + Timed intercourse Because my numbers, hormones, egg quality and reserve are all good with my husband having excellent sperm. IUI Increase our chances by putting the sperm closer to my egg. I responded very well to Clomid...She has undergone infertility treatment herself and it shows in her emotions and how much she cared about our outcome...Her compassion and knowledge are a killer combination. She has a way about her that is so understanding that makes me feel so comfortable. And even though we’ve not been successful, my husband and I still trust her implicitly.
One of the nurses [at CCRM Dallas- Fort Worth] yelled at my husband because he was asking about changing the code on the invoice and told him it was not their job. That was the end of it for us...Clomid $50 Every appt between $80-$250 IUI (3) $650 Trigger shot (3) $150...I would never recommend them to anyone. It’s actually kind of a joke they are in this very sensitive profession. I complained so many times and finally was so happy Dr Mehta left on her own so I could follow her.
How was your experience with Rinku Mehta at CCRM Dallas-Fort Worth?
Her compassion and knowledge are a killer combination. She has a way about her that is so understanding that makes me feel so comfortable. And even though we’ve not been successful, my husband and I still trust her implicitly.
What's one piece of advice would you give a prospective patient of Rinku Mehta at CCRM Dallas-Fort Worth?
Don’t underestimate the emotional toll. No matter what the treatment, the emotional exhaustion is real.
During treatment, were you treated like a number or a human with Rinku Mehta at CCRM Dallas-Fort Worth?
She has undergone infertility treatment herself and it shows in her emotions and how much she cared about our outcome.
Describe the protocols Rinku Mehta used in your cycles at CCRM Dallas-Fort Worth and their degree of success.
Clomid + Timed intercourse Because my numbers, hormones, egg quality and reserve are all good with my husband having excellent sperm. IUI Increase our chances by putting the sperm closer to my egg. I responded very well to Clomid.
Describe your experience with the nursing staff at CCRM Dallas-Fort Worth.
They were ok.
Describe your experience with CCRM Dallas-Fort Worth.
I hate this clinic. They are awful. I would never recommend them to anyone. It’s actually kind of a joke they are in this very sensitive profession. I complained so many times and finally was so happy Dr Mehta left on her own so I could follow her.
Describe the costs associated with your care under Rinku Mehta at CCRM Dallas-Fort Worth.
Clomid $50 Every appt between $80-$250 IUI (3) $650 Trigger shot (3) $150
Describe Rinku Mehta's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Dallas-Fort Worth.
Not applicable
What specific things went wrong at CCRM Dallas-Fort Worth?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at CCRM Dallas-Fort Worth.
I honestly don’t even know where to start. One of the nurses yelled at my husband because he was asking about changing the code on the invoice and told him it was not their job. That was the end of it for us.
10
Doctor
Rinku Mehta
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
0
Clinic
CCRM Dallas-Fort Worth
Frisco
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
2017, Successful
NPS
10
NPS
10
1 IVF
European
2nd of 2 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We completely trusted Dr. Mehta's judgment on all treatment and felt like she was knowledgable. I loved how she saw me at every visit and did each monitoring ultrasound herself. I never felt rushed and loved how she took the time to answer all of our questions....Dr. Mehta takes the time to talk to you and answer all of your questions. She is compassionate and truly cares about her patients...I strongly believe that when you meet with her you will decide she is the right doctor for you.
FIRM's strengths are that they care about each patient and are the best at what they do. Every member of the FIRM team is an expert at what they do. ...They will give you a print out of the costs for your cycle depending on what you need. They do not do a "package" for IVF, but they do give you a discount on your next cycle if your first is not successful. We preferred this...The nursing staff is wonderful at FIRM! They are organized, caring, and efficient. What I really love about the FIRM staff is you are never sent to a voicemail during business hours. You are always able to speak with your nurse if she is available.
How was your experience with Rinku Mehta at CCRM Dallas-Fort Worth?
We completely trusted Dr. Mehta's judgment on all treatment and felt like she was knowledgable. I loved how she saw me at every visit and did each monitoring ultrasound herself. I never felt rushed and loved how she took the time to answer all of our questions.
What's one piece of advice would you give a prospective patient of Rinku Mehta at CCRM Dallas-Fort Worth?
I would tell a prospective patient to make the consultation with Dr. Mehta. I strongly believe that when you meet with her you will decide she is the right doctor for you.
During treatment, were you treated like a number or a human with Rinku Mehta at CCRM Dallas-Fort Worth?
Dr. Mehta and were staff were wonderful! Dr. Mehta takes the time to talk to you and answer all of your questions. She is compassionate and truly cares about her patients.
Describe your experience with your nurse at CCRM Dallas-Fort Worth.
The nursing staff is wonderful at FIRM! They are organized, caring, and efficient. What I really love about the FIRM staff is you are never sent to a voicemail during business hours. You are always able to speak with your nurse if she is available. If she is not available, she will call you back as soon as possible. I cannot speak more highly of the nursing team! They are wonderful!
Describe your experience with CCRM Dallas-Fort Worth.
FIRM's strengths are that they care about each patient and are the best at what they do. Every member of the FIRM team is an expert at what they do. They never made a mistake and were very easy to work with.
Describe the costs associated with your care under Rinku Mehta at CCRM Dallas-Fort Worth.
They will give you a print out of the costs for your cycle depending on what you need. They do not do a "package" for IVF, but they do give you a discount on your next cycle if your first is not successful. We preferred this.
10
Doctor
Rinku Mehta
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CCRM Dallas-Fort Worth
Frisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2018, Unsuccessful
NPS
8
NPS
7
Age 28 - 33
2 IUI
1 IVF
Male Factor
Unexplained
Income $100K - $199K
Teacher
1st of 2 Docs
7 Fertility Medications With Other Docs
Neutral
Neutral
Unsuccessful
She [Dr. Rinku Mehta] was easy to talk to and took her time answering our questions. We never felt rushed. She genuinely cared and was supportive, when we wanted one more child. She fully explained steps to us and I didn’t feellike just another one of her patients.... We had male factor, so if I remember right, nothing was adjusted or used in place of to try and get better results.
Overall we had a good experience with the clinic [CCRM Dallas-Frisco]. We felt encouragement throughout the process and we didn’t feel treated like a number. We felt like the staff really cared and hoped for the best for us.... Overall the staff were nice, encouraging, compassionate, helpful, etc. However I felt at times there were a nurse or two that didn’t engage with me this way.
How was your experience with Rinku Mehta at CCRM Dallas-Fort Worth?
She was easy to talk to and took her time answering our questions. We never felt rushed. She genuinely cared and was supportive, when we wanted one more child. She fully explained steps to us and I didn’t feellike just another one of her patients.
What's one piece of advice would you give a prospective patient of Rinku Mehta at CCRM Dallas-Fort Worth?
To be open and feel like they can ask anything.
During treatment, were you treated like a number or a human with Rinku Mehta at CCRM Dallas-Fort Worth?
Took time to talk to us and answer questions.
Describe the protocols Rinku Mehta used in your cycles at CCRM Dallas-Fort Worth and their degree of success.
I was the norm protocol for my fresh and frozen transfer. We had male factor, so if I remember right, nothing was adjusted or used in place of to try and get better results.
Describe your experience with the nursing staff at CCRM Dallas-Fort Worth.
Overall the staff were nice, encouraging, compassionate, helpful, etc. However I felt at times there were a nurse or two that didn’t engage with me this way.
Describe your experience with CCRM Dallas-Fort Worth.
Overall we had a good experience with the clinic. We felt encouragement throughout the process and we didn’t feel treated like a number. We felt like the staff really cared and hoped for the best for us.
Describe the costs associated with your care under Rinku Mehta at CCRM Dallas-Fort Worth.
We paid about $20K for everything that we did.
Describe Rinku Mehta's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Dallas-Fort Worth.
Both transfers were multiple transfers.
8
Doctor
Rinku Mehta
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
CCRM Dallas-Fort Worth
Frisco
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
9
NPS
7
Age 31
1 IVF
Unexplained
South Asian
Income $50K - $99K
Operations
1st of 2 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Neutral
Successful
Very knowledgeable and hard working. She [Dr. Mehta] doesn't give up on her patients. I just wish she would spend more time on explaining. Communication outside of the clinic was through the nurse. With her busy schedule it was bit difficult to talk to her but she did respond through the nurse... she seem to be concerned and wanted to help.... she was very busy and would only see us for few minutes.
Some of the strengths on the clinic [Frisco Inst Repro Med] was that it was clean and followed a good protocol. On the weakness side, I think the staff could have been more helpful. Especially the staff that works with billing.... Very hard to understand the embryologist. I feel like he didn't give me the right information or more like fa to educate me.... She [Dr. Mehta] doesn't give up on her patients. I just wish she would spend more time on explaining.
How was your experience with Rinku Mehta at CCRM Dallas-Fort Worth?
Very knowledgeable and hard working. She doesn't give up on her patients. I just wish she would spend more time on explaining. Communication outside of the clinic was through the nurse. With her busy schedule it was bit difficult to talk to her but she did respond through the nurse
What's one piece of advice would you give a prospective patient of Rinku Mehta at CCRM Dallas-Fort Worth?
Give her as much as detail as you can. Do not hide anything
During treatment, were you treated like a number or a human with Rinku Mehta at CCRM Dallas-Fort Worth?
Human - she seem to be concerned and wanted to help. Number - she was very busy and would only see us for few minutes.
Describe your experience with CCRM Dallas-Fort Worth.
Some of the strengths on the clinic was that it was clean and followed a good protocol. On the weakness side, I think the staff could have been more helpful. Especially the staff that works with billing.
Describe the costs associated with your care under Rinku Mehta at CCRM Dallas-Fort Worth.
15,000
What specific things went wrong at CCRM Dallas-Fort Worth?
  • Failed to call with results
Describe the specific things that went wrong at CCRM Dallas-Fort Worth.
It was. Very hard to understand the embryologist. I feel like he didn't give me the right information or more like fa to educate me.
9
Doctor
Rinku Mehta
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
CCRM Dallas-Fort Worth
Frisco
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
10
Age 29
PCOS
Tubal Blockage
Uterine Fibroids
Black or African-American
Income $50K - $99K
Only Doc Seen
IUI With Other Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Dorette Noorhasan] is knowledgeable, she gave me everything I needed, never made me feel uncomfortable and her goals were realistic for me. As being a lesbian, she adjusted forms so that it fit for my partner and I, she always was respectful of my wife and always included her in the conversation which is very important to me...She treated me very delicate, she is very knowledgeable and assertive.
They [CCRM Dallas-Fort Worth] are clean during this pandemic. They are kind and thoughtful. Always bright and full of life, not dull and quiet. They are upbeat. The clinic is organized for the pandemic so that everyone keeps their distance as well. They always have on masks...As being a lesbian, she [Dr. Noorhasan] adjusted forms so that it fit for my partner and I, she always was respectful of my wife and always included her in the conversation which is very important to me.
How was your experience with Dorette Noorhasan at CCRM Dallas-Fort Worth?
She is knowledgeable, she gave me everything I needed, never made me feel uncomfortable and her goals were realistic for me. As being a lesbian, she adjusted forms so that it fit for my partner and I, she always was respectful of my wife and always included her in the conversation which is very important to me.
What's one piece of advice would you give a prospective patient of Dorette Noorhasan at CCRM Dallas-Fort Worth?
Trust in her because she won't fail you and be open to what she has to say.
During treatment, were you treated like a number or a human with Dorette Noorhasan at CCRM Dallas-Fort Worth?
She treated me very delicate, she is very knowledgeable and assertive.
Describe the protocols Dorette Noorhasan used in your cycles at CCRM Dallas-Fort Worth and their degree of success.
She hasn't done IUI yet.
Describe your experience with the nursing staff at CCRM Dallas-Fort Worth.
Always greet you and when you leave they always say "have a nice day" they never make you feel unseen or unheard. Clinic is very sanitized and clean.
Describe your experience with CCRM Dallas-Fort Worth.
They are clean during this pandemic. They are kind and thoughtful. Always bright and full of life, not dull and quiet. They are upbeat. The clinic is organized for the pandemic so that everyone keeps their distance as well. They always have on masks.
10
Doctor
Dorette Noorhasan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CCRM Dallas-Fort Worth
Frisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Successful
NPS
10
NPS
10
Age 40
Recurrent Pregnancy Loss
Black or African-American
Income $100K - $199K
4th of 4 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Noorhasan was kind and took the time to cater my treatment based on my previous treatments.... I have gone through 5 IVF treatments including a PGS tested embryo. No success. Switched to Dr. Noorhasan after seeing 4 other doctors. Currently pregnant. If you have had several failed "cycles" please RUN to Dr. Noorhasan.... Dr. Noorhasan showed overwhelming compassion towards my husband and I.
Everyone [CCRM Dallas] is kind and professional (surgical, embryologist, finances, nursing, front office).... Strengths-Ability to transition through change in management and doctors without burdening the patients. Dr. Noorhasan showed overwhelming compassion towards my husband and I. Dr. Noorhasan always presented concerned and knowledgeable of my desires to become a mom. Weakness-None
How was your experience with Dorette Noorhasan at CCRM Dallas-Fort Worth?
For the sake of time. I will keep it short. I have gone through 5 IVF treatments including a PGS tested embryo. No success. Switched to Dr. Noorhasan after seeing 4 other doctors. Currently pregnant. If you have had several failed "cycles" please RUN to Dr. Noorhasan.
What's one piece of advice would you give a prospective patient of Dorette Noorhasan at CCRM Dallas-Fort Worth?
Run to her if you have had several failed cycles.
During treatment, were you treated like a number or a human with Dorette Noorhasan at CCRM Dallas-Fort Worth?
Dr. Noorhasan was kind and took the time to cater my treatment based on my previous treatments.
Describe your experience with your nurse at CCRM Dallas-Fort Worth. (Assigned nurse: Abby, Chimere, Amy,Megan, Melissa)
Everyone is kind and professional (surgical, embryologist, finances, nursing, front office).
Describe your experience with CCRM Dallas-Fort Worth.
Strengths-Ability to transition through change in management and doctors without burdening the patients. Dr. Noorhasan showed overwhelming compassion towards my husband and I. Dr. Noorhasan always presented concerned and knowledgeable of my desires to become a mom. Weakness-None
10
Doctor
Dorette Noorhasan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CCRM Dallas-Fort Worth
Frisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 37
3 IVF
Diminished Ovarian Reserve
European
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Each step of my fertility journey was explained and thoughtful encouraged throughout Dr. Noorhasan and her staff. It is not an easy road and sometimes a very long one with lots of bumps and turns. So many tests, so many appointments, so many new procedures and all new to my family. Everything was always explained step by step. Dr. Noorhasan was always a positive light for us and every time we saw her in office was a wonderful experience even if the procedure wasn’t wonderful, thank you Dr. Noorhasan.
I would highly recommend CCRM DFW. Each step of my fertility journey was explained and thoughtful encouraged throughout Dr. Noorhasan and her staff. It is not an easy road and sometimes a very long one with lots of bumps and turns. So many tests, so many appointments, so many new procedures and all new to my family. Everything was always explained step by step.
How was your experience with Dorette Noorhasan at CCRM Dallas-Fort Worth?
Each step of my fertility journey was explained and thoughtful encouraged throughout Dr. Noorhasan and her staff. It is not an easy road and sometimes a very long one with lots of bumps and turns. So many tests, so many appointments, so many new procedures and all new to my family. Everything was always explained step by step. Dr. Noorhasan was always a positive light for us and every time we saw her in office was a wonderful experience even if the procedure wasn’t wonderful, thank you Dr. Noorhasan.
Describe your experience with your nurse at CCRM Dallas-Fort Worth. (Assigned nurse: Jami)
There were some issues with insurance and a specialty pharmacy and Lead Nurse Jami, went above and beyond. She made several calls, sent in information, stayed late and always kept me updated. We are forever grateful for her due diligence for us, thank you Jami. The lab always gave me an update when they said they were going to call and explained any questions I had. The surgery center staff always made me feel comfortable right before each procedure, thank you Michelle and Erin. I would highly recommend CCRM DFW.
Describe your experience with CCRM Dallas-Fort Worth.
I would highly recommend CCRM DFW. Each step of my fertility journey was explained and thoughtful encouraged throughout Dr. Noorhasan and her staff. It is not an easy road and sometimes a very long one with lots of bumps and turns. So many tests, so many appointments, so many new procedures and all new to my family. Everything was always explained step by step.
10
Doctor
Dorette Noorhasan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CCRM Dallas-Fort Worth
Frisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021, Successful
NPS
10
NPS
10
Age 36
1 IVF
PCOS
Income $100K - $199K
Sales Representative
3rd of 3 Docs
6 IUI With Other Docs
Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Noorhasan] was always kind and encouraging while providing clear information at each appointment. I left every appointment feeling comfortable and confident because of the care she provided...She truly listened to us. Clearly read our history, recalled personal information about me and my partner...She gave clear expectations each step of the way...
We were patients from out of state and they [staff at CCRM Dallas - Fort Worth] were always helpful in keeping us prepared for travel and planning which was great to keep anxiety down...Excellent communication! They [nurses] were all so kind and encouraging and it felt like they were truly invested in our experience...
How was your experience with Dorette Noorhasan at CCRM Dallas-Fort Worth?
She was always kind and encouraging while providing clear information at each appointment. I left every appointment feeling comfortable and confident because of the care she provided. I would recommend her without hesitation to anyone seeking this kind of care.
What's one piece of advice would you give a prospective patient of Dorette Noorhasan at CCRM Dallas-Fort Worth?
If you are thinking about seeking care for infertility or IVF - she is an awesome choice and I would say don't delay, give her a call!
During treatment, were you treated like a number or a human with Dorette Noorhasan at CCRM Dallas-Fort Worth?
She truly listened to us. Clearly read our history, recalled personal information about me and my partner
Describe the protocols Dorette Noorhasan used in your cycles at CCRM Dallas-Fort Worth and their degree of success.
She gave clear expectations each step of the way. We went to her seeking IVF treatment.
Describe your experience with your nurse at CCRM Dallas-Fort Worth. (Assigned nurse: Jami and Alena)
Excellent communication! They were all so kind and encouraging and it felt like they were truly invested in our experience
Describe your experience with CCRM Dallas-Fort Worth.
We were patients from out of state and they were always helpful in keeping us prepared for travel and planning which was great to keep anxiety down. Truly a great experience all around and I highly recommend
10
Doctor
Dorette Noorhasan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CCRM Dallas-Fort Worth
Frisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5