Gago Center for Fertility
Available Resources
Genetic counseling
Acupuncture
Mental health counseling
Nutrition counseling
Administration of shots
Coordinating at-home nursing
is not offered
is not offered
Selling medication
Providing backup medication
Ann Arbor
1000 East Stadium Boulevard, Suite 3
Ann Arbor, MI 48104
(810) 227-3232
Brighton
2250 Genoa Business Park Dr., Suite 110
Brighton, MI 48114
810-227-3232
Lansing
1515 Lake Lansing Road, Suite F
Lansing, MI 48912
(810) 227-3232
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25 assessments
9
10
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
?
Treatment
3 IUI, Donor Sperm
Diagnosis
PCOS, Other
9
10
I only saw Dr Gago at my original consultation and my mom-IUI procedures (sonohysterogram and polypectomy). ... We are using donor sperm for IUI as I do not have a partner. We are doing medicated IUI because of my PCOS and irregular cycles. We even switched to hybrid medicated IUI due to the first two being unsuccessful.... You don’t see Dr Gago often, but her staff is extremely capable and knowledgeable.
They [Gago Center for Fertility] are very understanding of differing family types, never making me feel uncomfortable being a SMC. You don’t see Dr Gago often, but her staff is extremely capable and knowledgeable. Everyone is very nice and willing to work with insurances too.... The office staff were very knowledgeable and kind. I am happy knowing the staff is so capable. I understand I don’t have to see the doctor for every thing so I appreciate the ease at getting my questions answered by the office staff, rather than waiting for doctor availability.
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
?
Race
Prefer not to answer
Income
$0 - $49K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, Donor Sperm
Diagnosis
PCOS, Other
9
10
How was your experience with Laura April Gago at Gago Center for Fertility?
I most often worked with the office staff. I only saw Dr Gago at my original consultation and my mom-IUI procedures (sonohysterogram and polypectomy). The office staff were very knowledgeable and kind. I am happy knowing the staff is so capable. I understand I don’t have to see the doctor for every thing so I appreciate the ease at getting my questions answered by the office staff, rather than waiting for doctor availability.
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
They are there for you so don’t hesitate to ask questions.
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
They always called back as promised and answered all my questions, no matter how strange. They always seemed concerned with how I was doing and explained everything so I could understand.
Describe the protocols Laura April Gago used in your cycles at Gago Center for Fertility and their degree of success.
We are using donor sperm for IUI as I do not have a partner. We are doing medicated IUI because of my PCOS and irregular cycles. We even switched to hybrid medicated IUI due to the first two being unsuccessful.
Describe your experience with the nursing staff.
They are super nice and patient. Always willing to answer questions and make sure I completely understand what is going on.
Describe your experience with Gago Center for Fertility.
They are very understanding of differing family types, never making me feel uncomfortable being a SMC. You don’t see Dr Gago often, but her staff is extremely capable and knowledgeable. Everyone is very nice and willing to work with insurances too.
Describe the costs associated with your care under Laura April Gago at Gago Center for Fertility.
I am using my insurance, but they did provide the out of pocket costs without insurance and I remember thinking they were very good.
Describe Laura April Gago's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gago Center for Fertility.
N/A
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6
6
Age
28 - 33
Treated
2014 - 2019
Success with this Doc
Yes
Treatment
8 IUI, 1 IVF
Diagnosis
Anovulation, PCOS, Unexplained
6
6
I always felt like a human with Dr. Gago...was very compassionate and understanding. I stayed with the clinic because I loved her as a doctor. She was able to be blunt, informative while still umderstanding how difficult this journey is...She recommended an ERA first before a transfer due to my PCOS. My results showed I needed 30 more hours of progesterone which pushed my transfer back by a day. Those results are the reason why my first transfer resulted in a successful pregnancy.
I only have 1 working ovary and had 25 eggs retrieved [at Gago Center for Fertility]. 17 were mature, 14 fertilized, and 6 made it to blastocytes. We did PGS testing and sent out 6 embryos to be tested...While Jenny was the nurse in charge, I did not always get to communicate with her. Jenny was a great nurse, but the other nurses I had issues with. They would contradict what I had been previously told or forget to schedule a test that was needed.
Age
28 - 33
Treated
2014 - 2019
Success with this Doc
Yes
Race
European, Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
8 IUI, 1 IVF
Diagnosis
Anovulation, PCOS, Unexplained
6
6
How was your experience with Laura April Gago at Gago Center for Fertility?
Dr. Gago was very compassionate and understanding. I stayed with the clinic because I loved her as a doctor. She was able to be blunt, informative while still umderstanding how difficult this journey is. Dr. Gago had another physician there when I began IVF and he was the one that was the doctor on my case. He wrote up the protocol, and did the egg retrieval. However, there had been a breakdown in communication of what happens after the retrieval. Dr
Gago got involved to help settle things, and ended up taking over my case. She recommended an ERA first before a transfer due to my PCOS. My results showed I needed 30 more hours of progesterone which pushed my transfer back by a day. Those results are the reason why my first transfer resulted in a successful pregnancy.
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
To make sure that if you are not getting the required communication from her staff, to let her know. She will take care of it right away, and you will not have the problem again.
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
It depwnded on the staff member on whether I felt like a number or a human. I always felt like a human with Dr. Gago, Jenny (nurse), and Erin. With the IVF nurse I felt like a number, as well as with members of the front office staff.
Describe the protocols Laura April Gago used in your cycles at Gago Center for Fertility and their degree of success.
At first I was on birth control for 2 months prior to starting the IVF meds to reset my hormones. I took 300 units of Gonal F, and 150 units of Menopur to mature the eggs nightly over 11 days. I was Ultrasound every 2-3 days to check growth. I was also taking 500mg of Metformin ER daily to help combat my PCOS symptoms. I was given cetrotide for 2 nights before triggering. I triggered over 2 nights. First night was with Ovidril and lupron, and second night with lupron. I was given valium and motrin prior to the retrieval to relax the uterine muscle, help with pain, and inflammation. I was also on 2mg of estradiol but cannot remember when I took it during the stimming. I only have 1 working ovary and had 25 eggs retrieved. 17 were mature, 14 fertilized, and 6 made it to blastocytes. We did PGS testing and sent out 6 embryos to be tested. 2 came back normal and both were boys. The month prior to the transfer we did the ERA test which showed I needed 30 more hours of PIO to be receptive.My transfer date was pushed back a day. To prep the transfer I took estradial 2mg, and injected lupron daily. 6 days to transfer I stopped the lupron, and began PIO injections. My first transfer was successful.
Describe your experience with your nurse at Gago Center for Fertility. (Assigned nurse: Jenny)
While Jenny was the nurse in charge, I did not always get to communicate with her. Jenny was a great nurse, but the other nurses I had issues with. They would contradict what I had been previously told or forget to schedule a test that was needed.
Describe your experience with Gago Center for Fertility.
Their strength is Dr. Gago, Jenny, and a couple other staff members. Their weaknesses are being pricier than other clinics, communication, and organization. I found that they are one of the most expensive clinics. While they do have multiple cycle options, they do not have a reduced rate for uninsured treatments, and no payment plans. Everything has to be paid in full and up front before they will send the meds out to the pharmacy.
Describe the costs associated with your care under Laura April Gago at Gago Center for Fertility.
Dr. Gago uses Univfy to help predict your success rate per cycle. Depending on your rating you would be offered different programs. To get qualified for the refund program you have to have a success rate of 65% or higher for the first cycle. Our rate was 64%, but due to the issues we had she manually approved us for the refund program. The refund program costs $29,500 and you get 3 retrieval cycles with unlimited frozen transfers. With the 2nd and 3rd retrieval you had to pay $500 for anesthesia. All ultrasounds, blood work, icsi, semen analysis with wash included. If you have a successful pregnancy past 10 weeks of gestation you were refunded $5,000. However you no longer have the option of a 2nd and 3rd retrieval. If you went through all 3 cycle retrievals, and transferred all frozon embryos with no successful pregnancy in 2 years, you would be refunded 50% of $29,000. We also did PGS testing out of pocket through Coopergenomics which cost us $2,050, and did ERA out of pocket for $800. The $29,500 had to be paid up front and in full before they sent out your medications to the pharmacy.
Describe Laura April Gago's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gago Center for Fertility.
Dr. Gago will only transfer 1 embryo at a time if you are under 35. Also we only had 2 embryo's, and were high graded embryo's. She did not want to risk multiples.
What specific things went wrong at Gago Center for Fertility?
- Failed to call in prescriptions to pharmacy
- Lost paperwork
- Lost appointments
- Failed to call with results
- Failed to order appropriate test
- Failed to inform you of changes in protocol
- Lost results
- Provided conflicting information
- Failed to convey critical information
- Scheduled the wrong procedure
Describe the specific things that went wrong at Gago Center for Fertility.
There was a major miscommunication between staff members, and then with myself. I was given contradictory information after retrieval, not called back, and prescription not sent in. I also did not have my mock transfer/hysteracopy scheduled after the retrieval.Once that was discovered I was told that they had no openings to do a traanfer until June
My retrieval was in January. I did contact the office manager about this right away who was very sympathetic and had Dr. Gago get involved. The office manager scheduled my hysterscopy for March, and scheduled a transfer for April. At the time of the miscommunication, and of my retrieval I was actually under the care of Dr. Ayers at the clinic. Dr. Gago took my case over from Dr. Ayers due to the issues I had with his nursing staff.
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Verified
This patient has provided documentation of treatment at this clinic.
7
8
Age
34
Treated
2019
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Male Factor, Unexplained
7
8
She [Dr. Gago] recommended IVF with ICSI and PGS testing...I felt like a human because she took the time to discuss my treatment options with me and reviewed why my IUI's were unsuccessful. She spoke to me about my anxiety with the medications and made me feel confident I could do it...She was about 45 min late to our consultation...The next appointment I came back for blood work and a hysteroscopy with an ultrasound. I was taken back promptly, but then waited at least 30 minutes for Dr. Gago before she came in to perform the procedure. She did not seem rushed when she finally came in and took time to answer my questions.
The nursing staff is one of the reasons I stayed [at Gago Center for Fertility]. You see them for a majority of your appointments. They do the ultrasounds and blood draws, they do a majority of the communication both on the patient portal and phone...IUI was $500 plus medications IVF is $13,770 plus medications, monitoring, bloodwork...Doctor tends to run behind at least 30 minutes, since losing a doctor it appears they are overbooked as communication has gone down, taking longer than 2 days to respond to emails through the portal, and have not received a return call from the financial department, water fountain feature at Brighton office is very loud
Age
34
Treated
2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI
Diagnosis
Male Factor, Unexplained
7
8
How was your experience with Laura April Gago at Gago Center for Fertility?
Dr Gago was very nice. She was about 45 min late to our consultation with her after we spoke with the nurse. The next appointment I came back for blood work and a hysteroscopy with an ultrasound. I was taken back promptly, but then waited at least 30 minutes for Dr. Gago before she came in to perform the procedure. She did not seem rushed when she finally came in and took time to answer my questions.
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
Expect to be there for at least double the amount of time of your appointment.
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
I felt like a human because she took the time to discuss my treatment options with me and reviewed why my IUI's were unsuccessful. She spoke to me about my anxiety with the medications and made me feel confident I could do it.
Describe the protocols Laura April Gago used in your cycles at Gago Center for Fertility and their degree of success.
She recommended IVF with ICSI and PGS testing. We are moving forward with all options to better increase our chances of success. She has not reviewed medication protocols yet, but we are scheduled to begin our first egg retrieval May 22
Describe your experience with the nursing staff.
The nursing staff is one of the reasons I stayed with Dr. Gago. You see them for a majority of your appointments. They do the ultrasounds and blood draws, they do a majority of the communication both on the patient portal and phone.
Describe your experience with Gago Center for Fertility.
Strengths: Nursing staff, flexibility of scheduling appointments at multiple locations, open 6 days a week.
Weakness: Doctor tends to run behind at least 30 minutes, since losing a doctor it appears they are overbooked as communication has gone down, taking longer than 2 days to respond to emails through the portal, and have not received a return call from the financial department, water fountain feature at Brighton office is very loud
Describe the costs associated with your care under Laura April Gago at Gago Center for Fertility.
IUI was $500 plus medications
IVF is $13,770 plus medications, monitoring, bloodwork
PGS testing is $1,500 for 8 samples then $175 for each additional
Egg transfer is $3,200 plus medication, monitoring, bloodwork (following first transfer)
ERA testing is $1,045
What specific things went wrong at Gago Center for Fertility?
- Failed to call in prescriptions to pharmacy
- Failed to call with results
Describe the specific things that went wrong at Gago Center for Fertility.
Following a procedure Dr Gago wanted me to continue taking Doxycycline and the prescription wasnt called in until I called the office to remind them.
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10
10
Age
33 - 37
Treated
2015 - 2019
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Recurrent Pregnancy Loss, Unexplained
10
10
Dr. Gago has always made time to understand my personal situation, explains every step of the process thoroughly, and makes you feel cared about throughout your time with her office. ... Occasionally I’ve left an appointment not understanding what something meant, but it was purely because I didn’t ask enough questions. .... She’s incredibly talented with reproductive medicine and helps guide patients in the right direction for their needs. She’s supportive and confident.
The ambience [Gago IVF] is soothing and the layout is friendly. ... At least I’m able to do blood draws and ultrasounds at the Lansing office to save on trips to Brighton. ... They [nurses] care about individual needs and requirements and have shown incredible compassion through every cycle, blood draw, ultrasound, and operative procedure I’ve been through.
Age
33 - 37
Treated
2015 - 2019
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Recurrent Pregnancy Loss, Unexplained
10
10
How was your experience with Laura April Gago at Gago Center for Fertility?
I would highly recommend Dr. Gago to anyone trying to conceive. She’s incredibly talented with reproductive medicine and helps guide patients in the right direction for their needs. She’s supportive and confident.
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
Make sure you ask questions. Occasionally I’ve left an appointment not understanding what something meant, but it was purely because I didn’t ask enough questions. The staff is incredibly transparent.
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
Dr. Gago has always made time to understand my personal situation, explains every step of the process thoroughly, and makes you feel cared about throughout your time with her office.
Describe the protocols Laura April Gago used in your cycles at Gago Center for Fertility and their degree of success.
It’s varied every cycle based on my changing needs.
Describe your experience with the nursing staff.
The entire nursing team has been fantastic. After so many years going to the offices, I wouldn’t trade them for anything. They care about individual needs and requirements and have shown incredible compassion through every cycle, blood draw, ultrasound, and operative procedure I’ve been through.
Describe your experience with Gago Center for Fertility.
The ambience is soothing and the layout is friendly. Truly, the only bad thing for me is that it’s an hour from my home. At least I’m able to do blood draws and ultrasounds at the Lansing office to save on trips to Brighton.
Describe the costs associated with your care under Laura April Gago at Gago Center for Fertility.
My insurance covers fertility issues, so I’ve been pretty lucky. Without insurance, IVF can run from $12,000 to $15,000 depending on testing and other special choices for embryos. They also charge separately for anesthesia with a $500 fee. Patients should be able to submit to insurance if they’d like.
Describe Laura April Gago's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gago Center for Fertility.
She highly recommends single transfers, but makes a personal recommendation based on individual fertility complications and history.
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4
3
Age
35 - 36
Treated
2018 - 2019
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Endometriosis, Other
4
3
She [Dr. Laura April Gago] was compassionate during my miscarriage and reached out to follow up. Provided me with full details. Called again to check on me. She even hugged me which showed me she cared. Made this horrible experience a little more tolerable. Didn’t see her during all of my treatments though, Just the nurses. Wish I would have received more time with her and further next plan steps...Hybrid cycles using Letrozole 2.5 Mg and Gonal-F redi-Ject 450 unit/0.75 injections and ovidrel 250 McG/0.5 as the trigger shot. None were successful cycles. Did 5 of them . Then did the all the same as above with IUI which resulted in an ectopic pregnancy .
Nurses never answered the phone [at Gago Center for Fertility]. Always had to leave a voicemail. Nurses would ask me the same questions and I felt like they forgot who I was each time I arrived for treatment...Had to call a few times to have them renew my scripts after an approved cycle. Scripts were never sent to the correct pharmacy. They were sent wherever they chose, even though in my chart it shows my preferred pharmacy...
Age
35 - 36
Treated
2018 - 2019
Success with this Doc
?
Race
Prefer not to answer
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Endometriosis, Other
4
3
How was your experience with Laura April Gago at Gago Center for Fertility?
She was compassionate during my miscarriage and reached out to follow up. Provided me with full details. Called again to check on me. She even hugged me which showed me she cared. Made this horrible experience a little more tolerable. Didn’t see her during all of my treatments though, Just the nurses. Wish I would have received more time with her and further next plan steps.
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
Know that they won’t get much face time with the doctor but she is compassionate during times that aren’t very pleasant.
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
Asked the same questions each time. “ have you ever been told you have endometriosis “.
Describe the protocols Laura April Gago used in your cycles at Gago Center for Fertility and their degree of success.
Hybrid cycles using Letrozole 2.5 Mg and Gonal-F redi-Ject 450 unit/0.75 injections and ovidrel 250 McG/0.5 as the trigger shot. None were successful cycles. Did 5 of them .
Then did the all the same as above with IUI which resulted in an ectopic pregnancy .
Describe your experience with the nursing staff.
Nurses never answered the phone. Always had to leave a voicemail. Nurses would ask me the same questions and I felt like they forgot who I was each time I arrived for treatment.
Describe your experience with Gago Center for Fertility.
Weaknesses would be that they never answer the phone there. The receptionist never answers the phone. Isn’t that the job of a receptionist.... Always have to leave voicemails which is extremely frustrating. Strengths would be that they are good with time. Appointment times are close to when your appointment occurs.
Describe the costs associated with your care under Laura April Gago at Gago Center for Fertility.
I did not have insurance. Each cycle ran me around $1,250. Hybrid cycle. Hybrid cycle with IUI was around 1,650.
What specific things went wrong at Gago Center for Fertility?
- Failed to call in prescriptions to pharmacy
- Failed to call with results
- Provided conflicting information
- Failed to convey critical information
Describe the specific things that went wrong at Gago Center for Fertility.
Had to call a few times to have them renew my scripts after an approved cycle. Scripts were never sent to the correct pharmacy. They were sent wherever they chose, even though in my chart it shows my preferred pharmacy.
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8
9
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Endometriosis, Tubal Blockage
8
9
Dr. Gago is a quite warm and informative . She is very knowledgeable about my condition and the best course of action for us. I typically ask a lot of questions and she doesn't hesitate to answer them all completely.... The only complaint I have is that I fainted during a tubal saline injection and she helped me immediately after but didn't come back to check on me before we left, just felt like she was too busy for me, which she may have been, I just felt rushed to get out the door.
The clinic [Gago Center for Fertility] is very comfortable, staff is all very friendly. The only complaint I would have is that we have to wait quite a long time, we are understanding though as fertility is a pretty complex issue and appts probably take longer.... The only cost we have come across so far is for teaching of injections for IUI.... Nursing staff are all very polite and made my husband feel comfortable.... Dr. Gago is a quite warm and informative .
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
?
Race
Other
Income
$0 - $49K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Endometriosis, Tubal Blockage
8
9
How was your experience with Laura April Gago at Gago Center for Fertility?
Dr. Gago is a quite warm and informative . She is very knowledgeable about my condition and the best course of action for us. I typically ask a lot of questions and she doesn't hesitate to answer them all completely.
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
Don't be afraid to ask questions, she is very willing to answer.
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
She knows what goals my husband and I have. I have a lot of questions and she never hesitates to answer them. The only complaint I have is that I fainted during a tubal saline injection and she helped me immediately after but didn't come back to check on me before we left, just felt like she was too busy for me, which she may have been, I just felt rushed to get out the door.
Describe the protocols Laura April Gago used in your cycles at Gago Center for Fertility and their degree of success.
Dr. Gago was aware that one of the my tubes was blocked and fused to my uterus, so her first plan of action was to do a saline injection to see if fluids could make its way through my tubes. We discussed that IVF might be our only option but we wanted to try IUI first as we can't afford IVF at this time. I did a 3 month course of Lupron with my OBGYN and Dr. Gago believes that this is the best time to proceed with the IUI/IVF.
Describe your experience with the nursing staff.
Nursing staff are all very polite and made my husband feel comfortable.
Describe your experience with Gago Center for Fertility.
The clinic is very comfortable, staff is all very friendly. The only complaint I would have is that we have to wait quite a long time, we are understanding though as fertility is a pretty complex issue and appts probably take longer.
Describe the costs associated with your care under Laura April Gago at Gago Center for Fertility.
The only cost we have come across so far is for teaching of injections for IUI. The injections themselves cost about $400 but that is to the pharmacy.
Describe Laura April Gago's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gago Center for Fertility.
no comments
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Verified
This patient has provided documentation of treatment at this clinic.
9
9
Age
32 - 34
Treated
2016 - 2018
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, Poor Egg Quality, Other
9
9
Dr. Gago has a warm bedside manner, and most of her staff have excellent bedside manner as well. Dr. Gago personally performs all of my major procedures (D&C, ERA biopsy, egg retrieval, transfer). She takes the time to talk with us and patiently answer all our questions even when she is clearly busy or running behind. She personally called us with our PGS results...The great strength of this clinic [Gago IVF ] is Dr. Gago and the atmosphere of warmth, caring, and trust she fosters.
The great strength of this clinic [Gago IVF] is Dr. Gago and the atmosphere of warmth, caring, and trust she fosters. Her staff are for the most part excellent as well. The clinic does at times seem to have communication issues, and they are often running behind...The ability to do monitoring in multiple locations is really convenient...Overall the nursing staff is excellent. Sometimes things seem a little disorganized or delayed, and some nurses have a more distant bedside manner than others.
Age
32 - 34
Treated
2016 - 2018
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, Poor Egg Quality, Other
9
9
How was your experience with Laura April Gago at Gago Center for Fertility?
Dr. Gago is very warm and caring, and takes the time to patiently answer our many questions. She performs all major procedures (except our IUIs). She personally called us with our PGS results and I anticipate she will call with our beta results after my upcoming transfer. My only bad experience was during a recent hysteroscopy when we waited in the waiting room for a long time, and then the doctor and five other staff rushed in and hurriedly went about the procedure. It felt very frantic and was stressful. Every other time, Dr. Gago has been very calm.
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
Take the time to get to know the nurses. You will primarily be communicating with them.
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
Dr. Gago has a warm bedside manner, and most of her staff have excellent bedside manner as well. Dr. Gago personally performs all of my major procedures (D&C, ERA biopsy, egg retrieval, transfer). She takes the time to talk with us and patiently answer all our questions even when she is clearly busy or running behind. She personally called us with our PGS results.
Describe the protocols Laura April Gago used in your cycles at Gago Center for Fertility and their degree of success.
Retrieval: 2 days Cetrotide followed by approx 1 week Gonal F 150iu, LDHCG 20iu, and Femara 2.5mg. Restart Cetrotide 2-3 days before trigger shot. Ovidrel trigger. Bromocriptine and Prometrium after retrieval. Results: 18 eggs retrieved, 11 fertilized, 11 embryos frozen and biopsied; 4 PGS normal embryos.
-Transfer #1 (ongoing): Lupron 20iu daily. Estrace 1 tab vaginal for 2 days, increase to 1 oral/1 vaginal for 3 days, increase to 2 oral/1 vaginal for rest of cycle. Progesterone in oil 2cc beginning 6 days before transfer (earlier due to ERA results) and through end of cycle. Transfer is scheduled for next week.
Describe your experience with the nursing staff.
Overall the nursing staff is excellent. Sometimes things seem a little disorganized or delayed, and some nurses have a more distant bedside manner than others. But for the most part, we have been very pleased with our interactions with the nursing staff. Many of them take a personal interest and truly seem to care.
Describe your experience with Gago Center for Fertility.
The great strength of this clinic is Dr. Gago and the atmosphere of warmth, caring, and trust she fosters. Her staff are for the most part excellent as well. The clinic does at times seem to have communication issues, and they are often running behind and sometimes our visits can feel rushed. Make sure to plan for more time than you think you'll need for your visits. The ability to do monitoring in multiple locations is really convenient.
Describe the costs associated with your care under Laura April Gago at Gago Center for Fertility.
IUIs were around $500 each; we paid about $350 after insurance covered the semen sample prep. Not including medications.
We paid ~$23,000 for a multi-cycle IVF package with ICSI - includes two egg retrievals and unlimited transfers until viable pregnancy achieved. We paid an additional ~$2,000 to a lab for PGS. These costs do not include medications or monitoring, which fortunately were covered by our insurance with co-pays.
Describe Laura April Gago's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gago Center for Fertility.
Dr. Gago strongly recommended PGS so we could confidently transfer one embryo at a time. She said her policy is never to transfer more than two embryos.
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0
0
Age
31 - 33
Treated
2016 - 2018
Success with this Doc
No
Treatment
1 IUI, 2 IVF
Diagnosis
Male Factor
0
0
Dr. Gago is always busy even to talk after a negative results...Nurses manage everything and quiet often there’s huge miscommunication...We felt that we spent way too much time waiting for her during consultations...It’s always ganirelix and follistim with retrievals and lupron for frozen transfer.I don’t know if there’s any strategy there...waited for 3 hrs for a 10 min conversation with doctor.
It’s always ganirelix and follistim with retrievals and lupron for frozen transfer.I don’t know if there’s any strategy there [Gago Center for Fertility]...Monitoring is very good and nurses at Lansing office are an asset...Nice ambiance, You’ll definitely get a call back if you have questions. Prepare to wait when consulting or you are in for procedure. Me and my husband waited for 3 hrs for a 10 min conversation with doctor.
Age
31 - 33
Treated
2016 - 2018
Success with this Doc
No
Race
South Asian
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 2 IVF
Diagnosis
Male Factor
0
0
How was your experience with Laura April Gago at Gago Center for Fertility?
She has great understanding towards the procedures. But twice she did transfer with thin lining and they failed. Her explanation is that for some patients it worked even with thin lining. We always feel that we lost precious embryos due to this but we had no other go except to believe her. We felt that we spent way too much time waiting for her during consultations than have a meeting that respects my husband’s work time. My husband is the only bread earner and taking a leave will cost us more.
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
Unless you plan for multiple IVF cycles and have that kind of money to spend and have plenty of time to spend in their waiting room don’t go there
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
Nurses manage everything and quiet often there’s huge miscommunication. Dr. Gago is always busy even to talk after a negative results
Describe the protocols Laura April Gago used in your cycles at Gago Center for Fertility and their degree of success.
It’s always ganirelix and follistim with retrievals and lupron for frozen transfer.I don’t know if there’s any strategy there
Describe your experience with the nursing staff.
They lack communication among themselves. Staff kept changing and they don’t know my history with the clinic. One of the nurses did a terrible ultrasound.They mailed some other patients reports to my address. We were so concerned as it’s a breach of privacy and were worried since then.
Describe your experience with Gago Center for Fertility.
Nice ambiance,
You’ll definitely get a call back if you have questions.
Prepare to wait when consulting or you are in for procedure. Me and my husband waited for 3 hrs for a 10 min conversation with doctor.
Describe your experience with your monitoring appointments at Gago Center for Fertility.
Monitoring is very good and nurses at Lansing office are an asset when it comes to personal touch
Describe the costs associated with your care under Laura April Gago at Gago Center for Fertility.
~11500 for IVF ICSI
~3250 for FET
Doesn’t include monitoring or medications
Describe Laura April Gago's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gago Center for Fertility.
No
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6
6
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
No
Treatment
1 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss
6
6
Be patient and prepared. You will not get much time with Dr. Gago...Whenever we were finally in a room with Dr. Gago we always felt like her most important patient. But always leading up to that, we were dealing with nurses or ultrasound technicians (who are pleasant but not very caring), then waiting for excruciatingly long times in our patient room for Dr. Gago to come in and explain things to us. This was our experience. The amount of waiting involved with visits, phone calls and call backs, and the lack of face time with Dr Gago remains a bitter memory for me.
In general, the Brighton [Gago Center for Fertility is] spacious and clean. I loved that they used actual sheets and plush robes, not hospital style paper sheets and thin open back robes. There is a strangely loud and intense water fountain/waterfall in the waiting room that I distinctly remember... The Ann Arbor clinic is much smaller but very conveniently located and gets the job done.
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
No
Race
Middle Eastern
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss
6
6
How was your experience with Laura April Gago at Gago Center for Fertility?
Dr. Gago is very put together and she genuinely shares the same goal as her patients. She will make you feel like you have someone you can rely on to help you have a healthy baby. She is good at explaining complicated matters. She has excellent bedside manner. She is confident and you will feel safe in the operating room with her. And in general she has set up her clinic to feel comfortable yet clean.
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
Be patient and prepared. You will not get much time with Dr. Gago.
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
Whenever we were finally in a room with Dr. Gago we always felt like her most important patient. But always leading up to that, we were dealing with nurses or ultrasound technicians (who are pleasant but not very caring), then waiting for excruciatingly long times in our patient room for Dr. Gago to come in and explain things to us. This was our experience. The amount of waiting involved with visits, phone calls and call backs, and the lack of face time with Dr Gago remains a bitter memory for me.
Describe the protocols Laura April Gago used in your cycles at Gago Center for Fertility and their degree of success.
Our fertility issue is recurrent pregnancy loss and not a lack of ovulation, but she recommended a very low dose of Femera (2.5mg) for 5 days from cycle day 3 to 7. She explained that this could help control egg maturation and therefore quality. Then, with monitoring I was told when to self-administer Ovidrel and had timed-intercourse. This resulted in a pregnancy but did not result in a live birth. Our baby had a random chromosomal abnormality (like the previous two). At our six week scan the baby was measuring 5 days smaller and his heartrate was 114. Since we knew exactly when he was conceived, the size variance was very concerning. Ten days later we went back in to confirm, either way, and his size was only a few days older and his heart was no longer beating. His genetic test results came back Trisomy 16, XY.
Describe your experience with the nursing staff.
I don’t have any good memories of them, and didn’t really enjoy interacting with them. Only on the day of my surgery did the nurses really seem attentive, and yet I still don’t feel like we connected.
Describe your experience with Gago Center for Fertility.
In general, the Brighton spacious and clean. I loved that they used actual sheets and plush robes, not hospital style paper sheets and thin open back robes. There is a strangely loud and intense water fountain/waterfall in the waiting room that I distinctly remember... The Ann Arbor clinic is much smaller but very conveniently located and gets the job done.
Describe the costs associated with your care under Laura April Gago at Gago Center for Fertility.
We had University of Michigan GradCare/Premier Care BCBSM insurance and it covered practically 100% of our treatments.
Describe Laura April Gago's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gago Center for Fertility.
N/A
What specific things went wrong at Gago Center for Fertility?
- Failed to call in prescriptions to pharmacy
- Lost appointments
- Failed to call with results
Describe the specific things that went wrong at Gago Center for Fertility.
I was told that I needed to continue my antibiotics from the current 2 days (given for my HSG) for another 10, totaling 12 days, to eradicate the micropolyps Dr. Gago found on my hysterscopy. I found out, when I called CVS to ask why I still hadn’t received text message notification that my prescription was ready for pickup, that no one ever called in the prescription. The office was already closed and it took a while to get handled. In the end, this mistake caused me to miss the appropriate timing of my antibiotics, the micropolyps developed resistance, and a second hysteroscopy showed they were still there. I then needed to take stronger antibiotics for another 12 days, as well as get a “fertility D&C” to physically slough off the micropolyps (for extra measure).
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8
8
Age
28 - 30
Treated
2016 - 2018
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Male Factor, Uterine Fibroids
8
8
I started yoga, prenatal vitamins, co q 10, folic acid, vitamin c, vitamin d, and added mor fruit and veggies into my diet. Dr. Gago said it was good to be holistic and include modern medicine together. I had a hesteroscopy and it discovered scar tissue so I had surgery to remove it. I had two IUI cycles with Ovidril. The second one I had to take progesterone after, because my level was low. The third IUI cycle was a hybrid cycle so I had different medications/shots and ovidri
With Dr. Gago [at Gago Center for Fertility- Brighton] our insurance helped cover IUI we were about $250 out of pocket costs for each try. For the surgery I had a co pay of $100. All very reasonable, until IVF then our insurance wouldn’t cover it. They would be $21,000 for one cycle or $24,000 to try two cycles (or just one if the first was successful) .... Strengths: professional, knowledgeable, compassionate, good online patient portal, wonderful nursing staff, even the waiting room is nice Weakness: cost with IVF, to be a little better about communicating official diangonisis in person (versus on paper)
Age
28 - 30
Treated
2016 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Male Factor, Uterine Fibroids
8
8
How was your experience with Laura April Gago at Gago Center for Fertility?
Dr. Gago was compassionate and talked with us about our situation. We had multiple consults with her. Sometimes we would have to adjust treatment. We tried IUI two times and were not successful so we were more aggressive with the third IUI trial. I also had surgery to remove scar tissue twice. The first time I really didn’t know why I had it and would’ve wished she talked to me about it. The second time I knew more and when she updated her technique and it was much smoother! Also during my hesterosocpy I was nervous and she was compassionate and we took a break during it and she got me a cold compress. Overall I was pleased to be Dr. Gago’s patient.
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
Have questions to ask beforehand so that you are ready for the appointment. For any prospective fertility patient in general just know that it’s a journey and a process. Ask if you need a break it’s no big deal if you need to take time away from treatment and let them know when you are ready again.
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
I felt like we were treated as a human, because the nurses were always so sweet. Everyone was professional.
Describe the protocols Laura April Gago used in your cycles at Gago Center for Fertility and their degree of success.
I started yoga, prenatal vitamins, co q 10, folic acid, vitamin c, vitamin d, and added mor fruit and veggies into my diet. Dr. Gago said it was good to be holistic and include modern medicine together. I had a hesteroscopy and it discovered scar tissue so I had surgery to remove it. I had two IUI cycles with Ovidril. The second one I had to take progesterone after, because my level was low. The third IUI cycle was a hybrid cycle so I had different medications/shots and ovidril. It was unsuccessful. I had another hysersocopy and it discovered more scar tissue so I had it removed. She said with our numbers it would make more sense to do IVF versus more IUIs but we were still welcome to keep trying if we wanted. Then we were going to start IVF, but it was so far out of our budget that we decided to have a consult with another clinic.
Describe your experience with the nursing staff.
Super professional and compassionate. They were amazing. I always felt supported.
Describe your experience with Gago Center for Fertility.
Strengths: professional, knowledgeable, compassionate, good online patient portal, wonderful nursing staff, even the waiting room is nice
Weakness: cost with IVF, to be a little better about communicating official diangonisis in person (versus on paper)
Describe the costs associated with your care under Laura April Gago at Gago Center for Fertility.
With Dr. Gago our insurance helped cover IUI we were about $250 out of pocket costs for each try. For the surgery I had a co pay of $100. All very reasonable, until IVF then our insurance wouldn’t cover it. They would be $21,000 for one cycle or $24,000 to try two cycles (or just one if the first was successful) .
Describe Laura April Gago's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gago Center for Fertility.
N/a
What specific things went wrong at Gago Center for Fertility?
- Failed to convey critical information
Describe the specific things that went wrong at Gago Center for Fertility.
They gave us a form with our data and potential success rates, but no one sat with me and Specifically and said what it means to have uterine adhesions. However they did say I had scar tissue so they did tell me important information.
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8
6
Age
37 - 38
Treated
2017 - 2018
Success with this Doc
No
Treatment
1 IUI, 1 IVF
Diagnosis
PCOS, Tubal Blockage, Uterine Fibroids
8
6
Dr. Gago is great at conveying intention, care, knowledge, recommended treatment. She sees a lot of patients and most times runs behind or isn’t available to communicate with. At times procedures seem rushed but when you get her she will listen and respond to as many questions as you need.... Set up egg retrieval, 5 day frozen with genetic testing, transfer, ERA biopsy after first failed transfer and adjusted meds for second FET which has failed
Staff [at Gago Center-Brighton] was never available to contact by phone only by voicemail or email, most return calls would take hours, billing was always disorganized, my assigned IVF nurse never followed through with care or concerns, I did have 3 staff members; Erin, Brittany and Jenny, that were consistently following through and addressing my needs that had been dropped by others, caring and making up my experience at this office.
Age
37 - 38
Treated
2017 - 2018
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
3rd of 4 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
PCOS, Tubal Blockage, Uterine Fibroids
8
6
How was your experience with Laura April Gago at Gago Center for Fertility?
Dr. Gago is great at conveying intention, care, knowledge, recommended treatment. She sees a lot of patients and most times runs behind or isn’t available to communicate with. At times procedures seem rushed but when you get her she will listen and respond to as many questions as you need.
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
She’s a very caring doctor and fights for your pontential baby! She is conservative of life.
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
Dr. Gago always treated me kindly but there is very little interaction with her and there are always parts about my medical journey she seems to forget, including my husband who has been with me at every appointment I’ve seen her except one.
Describe the protocols Laura April Gago used in your cycles at Gago Center for Fertility and their degree of success.
Due to my surgeons recommendation IVF was my only recommended option due to lack of time for fibroids growth and my age. Set up egg retrieval, 5 day frozen with genetic testing, transfer, ERA biopsy after first failed transfer and adjusted meds for second FET which has failed, plans to move forward and recommendations will be discussed next week.
Describe your experience with your nurse at Gago Center for Fertility. (Assigned nurse: Joey)
Staff was never available to contact by phone only by voicemail or email, most return calls would take hours, billing was always disorganized, my assigned IVF nurse never followed through with care or concerns, I did have 3 staff members; Erin, Brittany and Jenny, that were consistently following through and addressing my needs that had been dropped by others, caring and making up my experience at this office.
Describe your experience with Gago Center for Fertility.
Clinic is disorganized, not readily available to patients, office setting is very comfortable, multiple locations increase your appointment options, early morning appointments are available, ultrasounds, bloodwork and procedures are able to be completed in house.
Describe the costs associated with your care under Laura April Gago at Gago Center for Fertility.
Our out of pocket medical exspense were somewhere around 28,000.00
Describe Laura April Gago's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gago Center for Fertility.
Due to my surgical history single embryo transfer was my only recommended option
What specific things went wrong at Gago Center for Fertility?
- Failed to call in prescriptions to pharmacy
- Lost paperwork
- Lost appointments
- Failed to call with results
- Provided conflicting information
- Failed to convey critical information
Describe the specific things that went wrong at Gago Center for Fertility.
Miscommunication with billing, delayed return phone calls, requested billing letters that were never received, sitting in an appointment room for 45mins while waiting to have IM injection circles drawn on by my IVF nurse, requested copies of treatment paperwork and once coming in to pick it up paperwork was never prepared, 2 different calls with two different procedure protocols to follow after hours...
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6
6
Age
36
Treated
2017
Success with this Doc
No
Treatment
—
Diagnosis
Diminished Ovarian Reserve, Other
6
6
At our first appointment, Dr. Gago spent a lot of time with us which we appreciated. After our first appointment, the rest of our care seemed rushed....Strengths: Dr. Gago was very compassionate, straightforward, and thorough at our first appointment when we were deciding to proceed with IVF or not. I appreciated her candidness. She also seemed very warm. However, in future appointments, she seemed very rushed, and less able to spend time answering all of our questions. She did a great job figuring out what was wrong with me, and explaining what she recommended for our next steps after two failed/cancelled cycles.
I worked with quite a few nurses [Gago Center for Fertility]. A couple of them were WONDERFUL. Compassionate, great communicators, and so helpful. A couple were not as helpful with information and coordinating communication with Dr. Gago.... Strengths: Early morning monitoring, two different sites, phone call times were pretty predictable in the afternoon after monitoring to go over results. Beautiful, calming facility. Weaknesses: Some disorganization with financing and scheduling, a couple of wrong appointment times, and we waited quite a bit for monitoring.
Age
36
Treated
2017
Success with this Doc
No
Race
—
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
—
Diagnosis
Diminished Ovarian Reserve, Other
6
6
How was your experience with Laura April Gago at Gago Center for Fertility?
Strengths: Dr. Gago was very compassionate, straightforward, and thorough at our first appointment when we were deciding to proceed with IVF or not. I appreciated her candidness. She also seemed very warm. However, in future appointments, she seemed very rushed, and less able to spend time answering all of our questions.
She did a great job figuring out what was wrong with me, and explaining what she recommended for our next steps after two failed/cancelled cycles.
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
You will not see Dr. Gago very much, so make sure you advocate for yourself and be persistent if you want/need to talk to her. I found if I did this, she did get back with me.
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
At our first appointment, Dr. Gago spent a lot of time with us which we appreciated. After our first appointment, the rest of our care seemed rushed.
Describe the protocols Laura April Gago used in your cycles at Gago Center for Fertility and their degree of success.
Two IVF Cycles:
1. Ganirelix, but I ovulated and cycle was canceled.
2. Birth control to regulate my cycle, then stim meds. I only had one good follicle so the cycle was cancelled.
3. Dr. Gago removed polyps from my uterus after
Describe your experience with the nursing staff.
I worked with quite a few nurses. A couple of them were WONDERFUL. Compassionate, great communicators, and so helpful.
A couple were not as helpful with information and coordinating communication with Dr. Gago.
One nurse provided us with extra meds which was so appreciated.
Describe your experience with Gago Center for Fertility.
Strengths: Early morning monitoring, two different sites, phone call times were pretty predictable in the afternoon after monitoring to go over results. Beautiful, calming facility.
Weaknesses: Some disorganization with financing and scheduling, a couple of wrong appointment times, and we waited quite a bit for monitoring.
Describe the costs associated with your care under Laura April Gago at Gago Center for Fertility.
Approximately, $15,000 for an IVF cycle with PGS testing.
Describe Laura April Gago's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gago Center for Fertility.
Dr. Gago and I both agreed on transferring one embryo because of a connective tissue disease I have.
What specific things went wrong at Gago Center for Fertility?
- Lost appointments
- Provided conflicting information
Describe the specific things that went wrong at Gago Center for Fertility.
Mainly some scheduling mistakes (conflicting times).
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0
0
Age
24
Treated
2016
Success with this Doc
No
Treatment
5 IUI, Donor Sperm
Diagnosis
Endometriosis, Tubal Blockage
0
0
I was assigned to a different provider in Dr. Gagos office because my case wasn't "enough" to be seen by Dr. Gago. After going through my diagnostic testing, the other provider realized that I had underlying fertility issues that she could no longer treat. I was set up with a diagnostic surgery with Dr. Gago without even meeting her. At the appointment date for my surgery, Dr. Gago was pleasant. But she explained the risks of my procedure quickly and moved on as if I was almost bothering her. After my surgery with her, she told me that I would need to have an actual surgery to remove cysts and endometriosis from my ovaries before I could continue fertility treatments. She explained that her schedule was way to busy that I would have to wait almost 6 to 7 months in order for her to do the surgery.
Coming into the office [Gago Center for Fertility], the nursers are the ones who complete the consult. They go through pricing, what to expect during your cycles, and do almost all the communication for the doctor. They were not the friendliest people and if you asked questions it felt like you were annoying them. The nursing staff is the one who performed my ultrasounds and IUI. Upon arrival for my IUI, they performed an ultrasound and realized that my follicle was already showing signs of ovulation. They told me this, followed by telling me that it is ok to go through with the treatment plan. None of the nurses could instruct me about the trigger shot because they claimed that I already had ovulated. Upon receiving my negative result, I called the office to let them know and the nurse stated "ok" and hung up.
Age
24
Treated
2016
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IUI, Donor Sperm
Diagnosis
Endometriosis, Tubal Blockage
0
0
How was your experience with Laura April Gago at Gago Center for Fertility?
I was assigned to a different provider in Dr. Gagos office because my case wasn't "enough" to be seen by Dr. Gago. After going through my diagnostic testing, the other provider realized that I had underlying fertility issues that she could no longer treat. I was set up with a diagnostic surgery with Dr. Gago without even meeting her. At the appointment date for my surgery, Dr. Gago was pleasant. But she explained the risks of my procedure quickly and moved on as if I was almost bothering her.
After my surgery with her, she told me that I would need to have an actual surgery to remove cysts and endometriosis from my ovaries before I could continue fertility treatments. She explained that her schedule was way to busy that I would have to wait almost 6 to 7 months in order for her to do the surgery. So she sent me to an OB. This office never contacted me after surgery to see how things went. She never told me when to follow up with her.
After getting the ok from the OB to continue fertility treatments, I called the office to make a follow up appointment. (It had been months since I was last seen in their office.) They told me that I did not need to have a follow up appointment that we could automatically start clomid on my next cycle.
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
You have to be your own spokes person. She will not give direct instructions for follow ups. Please ask questions!
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
Dr. Gagos office expected payment before being called into the back. After being in the back everything was rushed and no one took their time to explain every situation.
Describe the protocols Laura April Gago used in your cycles at Gago Center for Fertility and their degree of success.
When first starting at her office I was supposed to have diagnostic work done and then move quickly into a Clomid cycle. The diagnostic work caught underlying fertility issues that needed to be addressed before moving on to try to conceive.
Describe your experience with the nursing staff.
Coming into the office, the nursers are the ones who complete the consult. They go through pricing, what to expect during your cycles, and do almost all the communication for the doctor. They were not the friendliest people and if you asked questions it felt like you were annoying them.
The nursing staff is the one who performed my ultrasounds and IUI. Upon arrival for my IUI, they performed an ultrasound and realized that my follicle was already showing signs of ovulation. They told me this, followed by telling me that it is ok to go through with the treatment plan. None of the nurses could instruct me about the trigger shot because they claimed that I already had ovulated. Upon receiving my negative result, I called the office to let them know and the nurse stated "ok" and hung up.
Describe your experience with Gago Center for Fertility.
The clinic itself is beautiful. Has a spa like autmosphere. The tranquaility of the clinic makes you feel very comfortable and at ease.
How the clinic is ran though is really discouraging.
I do not feel like the clinic as a whole, takes everyone individual case into accommodation. I had expressed to everyone involved, that I believed that I was ovulating on or around day 9. But they all claimed that because most women do not, that they would follow through with the normal schedule.
Describe the costs associated with your care under Laura April Gago at Gago Center for Fertility.
I do not remember exact prices for treatment through Dr. Gago. But I do know they had hidden fees that were involved.
What specific things went wrong at Gago Center for Fertility?
- Lost paperwork
- Failed to call with results
- Failed to send your chart to another clinic
- Provided conflicting information
Describe the specific things that went wrong at Gago Center for Fertility.
Like I had stated earlier, I just feel like as a whole clinic, they do not listen to individual cases. They are very money hungry.
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0
0
Age
32
Treated
2016
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Male Factor
0
0
I saw Dr. Gago THREE times throughout our treatment. Two of those were surgery settings. One was to talk about the plan. She seemed to not remember much about our specific case most times due to this. Her nurses knew us by name and knew about us. Many people glowed about how wonderful she is and how caring and hands on of a Dr. she is. That was not what we experienced...
Very organized [AT Gago IVF - AA], but they do seem to have more patients than one Dr. can handle. If you go in at the end of the day, you'll be waiting 2 hours or more for your appt. time...Most of the nursing staff was awesome. Very knowledgable and kind...For the cycle with ICSI it was around 13,500. We had additional testing done with tacked on an additional 5,000. On top of medications that were near 5,000...
Age
32
Treated
2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
0
0
How was your experience with Laura April Gago at Gago Center for Fertility?
The clinic seems to be in a current state of having way too many patients than what they can handle. Dr. Gago needs to add another Dr if she wants to continue. We hardly saw her, had no idea about what was going on through the course of treatment, and only spoke with nurses. We went from 8 embryos on day 3 to 1 on day 5 (they gave one extra day and we had 3 total.) and were given no reasoning as to why. We then had them tested and were not told why we were only given results of two embryos. 5 minutes before the transfer we were told we only had one embryo left. Hardly enough time to decide if we wanted to continue at that point. The after care after the failed cycle has been the WORST. I was called by Dr. Gago 5 days after we found out the pregnancy test was negative. I asked her about further testing to find out what went wrong and was told "we don't want to point fingers." No further testing has been done and none was ordered. I have tried to reach the clinic to get a receipt for insurance purposes and have not heard back 11 days later. (Despite 1 phone call and 2 emails.) Overall, I'm very disappointed in not only how our cycle went, but the level of care we were given. It was the opposite of what many people who had so highly recommended her had experienced. Save yourself the extra money she charges and go to another clinic.
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
Save your money and find another clinic that doesn't charge the ridiculously high prices she does.
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
I saw Dr. Gago THREE times throughout our treatment. Two of those were surgery settings. One was to talk about the plan. She seemed to not remember much about our specific case most times due to this. Her nurses knew us by name and knew about us. Many people glowed about how wonderful she is and how caring and hands on of a Dr. she is. That was not what we experienced.
Describe the protocols Laura April Gago used in your cycles at Gago Center for Fertility and their degree of success.
We were never told what our treatment cycle would be. Just given the list of medications to order. No rationale was given either.
Describe your experience with the nursing staff.
Most of the nursing staff was awesome. Very knowledgable and kind.
Describe your experience with Gago Center for Fertility.
Very organized, but they do seem to have more patients than one Dr. can handle. If you go in at the end of the day, you'll be waiting 2 hours or more for your appt. time.
Describe the costs associated with your care under Laura April Gago at Gago Center for Fertility.
For the cycle with ICSI it was around 13,500. We had additional testing done with tacked on an additional 5,000. On top of medications that were near 5,000.
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10
10
Age
26 - 27
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Other
10
10
Dr Gago is absolutely amazing. She is thorough, efficient while being incredibly caring. You truly get the sense that she is invested in you and your journey to becoming a parent. I would recommend her to anyone looking for fertility treatment.... I went to another clinic before and wish I would have went to Dr. Gago first. I believe her attention to detail and treating my specific needs are what resulted in the birth of my son. She is the most compassionate and knowledgeable doctor I have ever worked with.
Sometimes I struggled with the staff [at Gago Fertility] but overall felt it was worth it to be treated by dr. Gago. She gives her full attention and efforts to each patient while she is with them. I would send anyone I know to her for treatment... She treated me with auto immune protocol since I have rheumatoid arthritis and I believe this was one of the key reasons our transfer worked with her and not with our previous doctor. He didn't do anything differently than his other patients. With Dr. Gago she treated me and my specific needs
Age
26 - 27
Treated
2016 - 2017
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Other
10
10
How was your experience with Laura April Gago at Gago Center for Fertility?
I went to another clinic before and wish I would have went to Dr. Gago first. I believe her attention to detail and treating my specific needs are what resulted in the birth of my son. She is the most compassionate and knowledgeable doctor I have ever worked with.
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
Don't go anywhere else! I had to drive an hour and a half each way to see her and I would do it over and over again. I believe we are done building our family but if we ever decided to pursue treatment again I would drive as far as neccessary.
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
Dr Gago is absolutely amazing. She is thorough, efficient while being incredibly caring. You truly get the sense that she is invested in you and your journey to becoming a parent. I would recommend her to anyone looking for fertility treatment.
Describe the protocols Laura April Gago used in your cycles at Gago Center for Fertility and their degree of success.
She treated me with auto immune protocol since I have rheumatoid arthritis and I believe this was one of the key reasons our transfer worked with her and not with our previous doctor. He didn't do anything differently than his other patients. With Dr. Gago she treated me and my specific needs
Describe your experience with Gago Center for Fertility.
Sometimes I struggled with the staff but overall felt it was worth it to be treated by dr. Gago. She gives her full attention and efforts to each patient while she is with them. I would send anyone I know to her for treatment
Describe the costs associated with your care under Laura April Gago at Gago Center for Fertility.
Approximately 4500 for FET and 2500 for PGS testing
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10
10
Age
33 - 34
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor, Unexplained
10
10
She hugged me after every appointment. She sat down next to me, asked me questions, seemed interested in answers and allowed me to ask. She gave think time after she spoke. ... Dr. Gago was very busy, we waited a long time when our appointments were with her and not a nurse or tech. ... We only did one IUI, my husbands sperm count was low. She recommended IVF after one failed IUI.
I loved the clinic [Gago Center for Fertility]. The financial person was a little harsh and not willing to work with me I felt. I found a loan company they did not work with but I wanted to explore and I didn't feel like that was received well. ... The [nursing] staff was great. They knew me by face and name. They talked to be about how things were going and about my job. They did their best to make me comfortable.
Age
33 - 34
Treated
2018 - 2019
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor, Unexplained
10
10
How was your experience with Laura April Gago at Gago Center for Fertility?
Dr. Gago was very busy, we waited a long time when our appointments were with her and not a nurse or tech. However, when she was with us she spoke clearly, answered questions, appeared that she wanted to be there.
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
It is very busy so write down your questions so you don't forget in the heat of the moment.
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
She hugged me after every appointment. She sat down next to me, asked me questions, seemed interested in answers and allowed me to ask. She gave think time after she spoke.
Describe the protocols Laura April Gago used in your cycles at Gago Center for Fertility and their degree of success.
We only did one IUI, my husbands sperm count was low. She recommended IVF after one failed IUI. We started IVF in April, everything is extremely planned with your own calendar. I did all the extra testing to ensure we had the best outcome.
Describe your experience with your nurse at Gago Center for Fertility. (Assigned nurse: Sam)
The staff was great. They knew me by face and name. They talked to be about how things were going and about my job. They did their best to make me comfortable.
Describe your experience with Gago Center for Fertility.
I loved the clinic. The financial person was a little harsh and not willing to work with me I felt. I found a loan company they did not work with but I wanted to explore and I didn't feel like that was received well.
Describe the costs associated with your care under Laura April Gago at Gago Center for Fertility.
$25000 including meds
Describe Laura April Gago's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gago Center for Fertility.
My doctor didn't advise more than 1 embryo to be transferred at a time. After genetic testing we only had one anyway.
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8
8
Age
32 - 34
Treated
2016 - 2018
Success with this Doc
?
Treatment
5 IUI, 1 IVF
Diagnosis
Male Factor, Poor Egg Quality
8
8
Dr gago and her staff always take the time to answer my questions and are quite friendly... She is open to answering and listening to any questions. She maintans eye contact and engaged during visit. I think sometimes the only downfall is remembering what your treatment has been up to a certain point....Sometimes very difficult to get an appointment most of the time required you to make appointment months in advance to see physician.
the office [Gago Ctr for Fertility] and physician very friendly. The office has two locations which is convenient for monitoring appointments. Long wait time to see physician and sometimes the nursing staff....Sometimes very difficult to get an appointment most of the time required you to make appointment months in advance to see physician....The nursing and all clinical staff were great. Very compassionate. Always called back in a timely manner and answered questions.
Age
32 - 34
Treated
2016 - 2018
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI, 1 IVF
Diagnosis
Male Factor, Poor Egg Quality
8
8
How was your experience with Laura April Gago at Gago Center for Fertility?
She is open to answering and listening to any questions. She maintans eye contact and engaged during visit. I think sometimes the only downfall is remembering what your treatment has been up to a certain point.
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
Ask questions and keep a journal of everything discussed. Be your own advocate.
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
Dr gago and her staff always take the time to answer my questions and are quite friendly
Describe your experience with the nursing staff.
The nursing and all clinical staff were great. Very compassionate. Always called back in a timely manner and answered questions.
Describe your experience with Gago Center for Fertility.
the office and physician very friendly. The office has two locations which is convenient for monitoring appointments. Long wait time to see physician and sometimes the nursing staff. As a new patient I would bring your questions and do your homework on what you want to gain and accomplish during the appointments. Sometimes very difficult to get an appointment most of the time required you to make appointment months in advance to see physician.
Describe your experience with your monitoring appointments at Gago Center for Fertility.
Very quick. I went to their Lansing location. I was in and out after blood work and ultrasound within about 15-20 mins.
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7
7
Age
43
Treated
2017
Success with this Doc
No
Treatment
1 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve
7
7
She [Dr. Gago] is very knowledgeable and I was treated very well. ... She removed polyps in my uterus so an embryo would have a higher chance of implanting. ... She recommended me to only transfer one embryo because I have what called a unicornate uterus. Small on one side. Probably would not support two successfully. I appreciated the cautious approach. ... Discuss options in detail. Answer questions.
They [Gago Center for Fertility] need in house financing and lower prices. ... They work with only one egg bank. I tried to get outside financing and was denied. So I dont have the funds to continue with this clinic. ... Was quoted I think around 21000 for an ivf cycle with donor eggs ... They are warm and friendly. Discuss options in detail. Answer questions. Give hugs when I needed it. ... [nurses] Friendly, talkative. Gentle
Age
43
Treated
2017
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve
7
7
How was your experience with Laura April Gago at Gago Center for Fertility?
They are very nice at Gago Center. She is very knowledgeable and I was treated very well. The only reason I would go elsewhere is the cost. I plan to try CNY . Because we have spent so much already and they are much more affordable.
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
Bring a book. They are busy. Waiting room times can run behind.
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
They are warm and friendly. Discuss options in detail. Answer questions. Give hugs when I needed it.
Describe the protocols Laura April Gago used in your cycles at Gago Center for Fertility and their degree of success.
She removed polyps in my uterus so an embryo would have a higher chance of implanting. For a different procedure called a mock transfer, I was able to watch it on screen. That was very cool.
Describe your experience with the nursing staff.
Friendly, talkative. Gentle
Describe your experience with Gago Center for Fertility.
They need in house financing and lower prices. More donor egg choices ro compete with CNY. They work with only one egg bank. I tried to get outside financing and was denied. So I dont have the funds to continue with this clinic.
Describe the costs associated with your care under Laura April Gago at Gago Center for Fertility.
Was quoted I think around 21000 for an ivf cycle with donor eggs
Describe Laura April Gago's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gago Center for Fertility.
She recommended me to only transfer one embryo because I have what called a unicornate uterus. Small on one side. Probably would not support two successfully. I appreciated the cautious approach.
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8
8
Age
41
Treated
2017
Success with this Doc
No
Treatment
—
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Other
8
8
Dr. Gago spent time with us on most visits, and was very professional and personal. During the last visit, when we were given the news of the cancellation of the cycle, I felt a little rushed out of the office.... We were overall pleased with the care and plan, but disappointed with the results...The treatment was the standard medication protocol, and it was cancelled before the retrieval.
They [nurses at Gago Center for Fertility] were pretty organized and thorough and would respond when messaged out of office...The waiting room is very tranquil and puts you at ease. The aura of the facility was peaceful. There was complementary coffees, waters, and teas. Overall a good experience. The experience was one we won't forget. The staff was really thorough and honest with such a personal matter.
Age
41
Treated
2017
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
—
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Other
8
8
How was your experience with Laura April Gago at Gago Center for Fertility?
Every visit we were given thorough information. we always left knowing what the plan was, and the office was always accessible with out of office communication. We were overall pleased with the care and plan, but disappointed with the results. Dr. Gago was pretty busy the day the cycle was cancelled, and we felt a bit rushed through with questions after we were given news of the cancellation.
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
Make sure you have all questions answered before leaving.
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
Dr. Gago spent time with us on most visits, and was very professional and personal. During the last visit, when we were given the news of the cancellation of the cycle, I felt a little rushed out of the office.
Describe the protocols Laura April Gago used in your cycles at Gago Center for Fertility and their degree of success.
The treatment was the standard medication protocol, and it was cancelled before the retrieval.
Describe your experience with the nursing staff.
They were pretty organized and thorough and would respond when messaged out of office.
Describe your experience with Gago Center for Fertility.
The waiting room is very tranquil and puts you at ease. The aura of the facility was peaceful. There was complementary coffees, waters, and teas. Overall a good experience. The experience was one we won't forget. The staff was really thorough and honest with such a personal matter.
Describe the costs associated with your care under Laura April Gago at Gago Center for Fertility.
The total was about 18,000 dollars.
Describe Laura April Gago's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gago Center for Fertility.
We trusted her and treatment plan.
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9
8
Age
41 - 42
Treated
2015 - 2016
Success with this Doc
?
Treatment
1 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Tubal Blockage, Recurrent Pregnancy Loss
9
8
She [Dr. Gago] is highly knowledgeable and forthright. When it was important she made time to see me... They do care and can only do so much. It is not easy because emotions are so high and it would be easy to blame them. They are always patient and kind.
Warm, friendly atmosphere [at Gago Center for Fertility]. Full service. Dr. Gago has everything you need as far as lab, surgery, testing, diagnostics... [The nursing staff] are the front line. They always tell me is next and when they will call me. They always call me when they say. They are in communication with Dr. Gago every step of the way.
Age
41 - 42
Treated
2015 - 2016
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Tubal Blockage, Recurrent Pregnancy Loss
9
8
How was your experience with Laura April Gago at Gago Center for Fertility?
She is highly knowledgeable and forthright. When it was important she made time to see me.
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
Patience.
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
They keep me up to date on results. They do care and can only do so much. It is not easy because emotions are so high and it would be easy to blame them. They are always patient and kind.
Describe the protocols Laura April Gago used in your cycles at Gago Center for Fertility and their degree of success.
I am in the very early stages. I have had a spontaneous pregnancy that ended at 6 weeks so it set my treatment back. I received one month of ovidral just to see what happen. It was not the month I got pregnant. I will have hystosonogram this week before final recommendation but she says IVF is the way for now
Describe your experience with the nursing staff.
They are the front line. They always tell me is next and when they will call me. They always call me when they say. They are in communication with Dr. Gago every step of the way.
Describe your experience with Gago Center for Fertility.
Warm, friendly atmosphere. Full service. Dr. Gago has everything you need as far as lab, surgery, testing, diagnostics.
Describe the costs associated with your care under Laura April Gago at Gago Center for Fertility.
So far I have been covered and pay my copays. IVF is not covered but they have financing and someone to speak with about those options when you get to that point
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10
10
Age
25 - 26
Treated
2017 - 2018
Success with this Doc
?
Treatment
8 Fertility Medications
Diagnosis
Male Factor, Recurrent Pregnancy Loss
10
10
Dr. Ayers always gives me a warm welcome. He always explains things in terms I can understand and he is always wanting to make sure I am ok with treatment or if I want to do or try anything different!... My experiences as a patient of Dr. Ayers had been nothing but excellent. I never have to wait ungodly amounts of time to see him and once I do see him he takes his time communicates very well and always takes my feelings, thoughts, and wants into consideration.
Strengths [for Gago Center for Fertility-Ann Arbor]: great communication, timelessness, and multiple locations. Early morning and weekend hours Very clean and nice rooms at clinics. Weakness: Most things have to be done in the Brighton office and not the Ann Arbor.... They [the nursing staff] were great! Very caring and compassionate!... [He] will treat you well he will personalize your treatment plan and work with you every step of the way!
Age
25 - 26
Treated
2017 - 2018
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
8 Fertility Medications
Diagnosis
Male Factor, Recurrent Pregnancy Loss
10
10
How was your experience with Jonathan Ayers at Gago Center for Fertility?
My experiences as a patient of Dr. Ayers had been nothing but excellent. I never have to wait ungodly amounts of time to see him and once I do see him he takes his time communicates very well and always takes my feelings, thoughts, and wants into consideration.
What's one piece of advice would you give a prospective patient of Jonathan Ayers at Gago Center for Fertility?
I’d highly recommend going to see Dr. Ayers because he has practiced for many years and will treat you well he will personalize your treatment plan and work with you every step of the way!
During treatment, were you treated like a number or a human with Jonathan Ayers at Gago Center for Fertility?
Dr. Ayers always gives me a warm welcome. He always explains things in terms I can understand and he is always wanting to make sure I am ok with treatment or if I want to do or try anything different!
Describe the protocols Jonathan Ayers used in your cycles at Gago Center for Fertility and their degree of success.
N/a
Describe your experience with the nursing staff.
They were great! Very caring and compassionate!
Describe your experience with Gago Center for Fertility.
Strengths: great communication, timelessness, and multiple locations.
Early morning and weekend hours
Very clean and nice rooms at clinics.
Weakness: Most things have to be done in the Brighton office and not the Ann Arbor.
Describe the costs associated with your care under Jonathan Ayers at Gago Center for Fertility.
I only paid out of pocket for my medication co pays
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10
9
Age
28
Treated
2017
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Male Factor
10
9
She was very compassionate and honest. She understood our finical situation and was very helpful when we were determining the best treatment and what we could afford. I had some significant discomfort after my iui. They made sure nothing was wrong and Dr Gago even gave me hug wussing me good luck... We have make factor infertility. I completed tests she wanted done to make sure there was nothing wrong, other than our sperm count. We opted to try iui.
Staff [Gago Center for Fertility] was very friendly and personable.... Very organized, they return calls promptly and answer any questions, thre nurses are compassionate and personable. I really can't think of any weaknesses. I would recommend them to anyone in the area.... 5,000 for blood work, medications, iui, semen analysis and wash... She [Dr. Gago] understood our finical situation and was very helpful when we were determining the best treatment and what we could afford.
Age
28
Treated
2017
Success with this Doc
No
Race
—
Income
$0 - $49K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI
Diagnosis
Male Factor
10
9
How was your experience with Laura April Gago at Gago Center for Fertility?
She was very compassionate and honest. She understood our finical situation and was very helpful when we were determining the best treatment and what we could afford. I had some significant discomfort after my iui. They made sure nothing was wrong and Dr Gago even gave me hug wussing me good luck
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
Don't be afraid to ask questions
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
Staff was very friendly and personable. Dr Gago was very warm and even have me a hug at one visit
Describe the protocols Laura April Gago used in your cycles at Gago Center for Fertility and their degree of success.
We have make factor infertility. I completed tests she wanted done to make sure there was nothing wrong, other than our sperm count. We opted to try iui. I was placed on Femara and ovidrel to induce ovulation.
Describe your experience with Gago Center for Fertility.
Very organized, they return calls promptly and answer any questions, thre nurses are compassionate and personable. I really can't think of any weaknesses. I would recommend them to anyone in the area.
Describe the costs associated with your care under Laura April Gago at Gago Center for Fertility.
5,000 for blood work, medications, iui, semen analysis and wash
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8
8
Age
26
Treated
2017
Success with this Doc
No
Treatment
1 Fertility Medications
Diagnosis
Anovulation, PCOS, Unexplained
8
8
Dr. Gago is a very personable and caring individual. She showed compassion towards me several times throughout my treatment. She also was very helpful in explaining the details of the process prior to my surgery..Although you may not speak to Dr. Gago at every appointment she will however, call every time she gets results. She will also let you know what the next steps are based on these results which is very valuable...
[Gago Center for Fertility's] strengths were in the willingness to speak with you and their compassion...The nursing staff was very kind and patient with me. I never felt like they were in a rush to get my appointment over with and they were willing to treat me like a human and not a lab rat...I feel that Dr. Gago and her team treated both my spells and I like human beings rather than numbers. They take the time to explain details and make sure that you are comfortable and aware of all the steps that will be taken to try and help you conceive.
Age
26
Treated
2017
Success with this Doc
No
Race
Black or African-American
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Anovulation, PCOS, Unexplained
8
8
How was your experience with Laura April Gago at Gago Center for Fertility?
Dr. Gago is a very personable and caring individual. She showed compassion towards me several times throughout my treatment. She also was very helpful in explaining the details of the process prior to my surgery.
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
Although you may not speak to Dr. Gago at every appointment she will however, call every time she gets results. She will also let you know what the next steps are based on these results which is very valuable.
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
I feel that Dr. Gago and her team treated both my spells and I like human beings rather than numbers. They take the time to explain details and make sure that you are comfortable and aware of all the steps that will be taken to try and help you conceive.
Describe your experience with the nursing staff.
The nursing staff was very kind and patient with me. I never felt like they were in a rush to get my appointment over with and they were willing to treat me like a human and not a lab rat.
Describe your experience with Gago Center for Fertility.
One piece of advice I would give any new patient is to make sure that you are well aware of all the costs that go into fertility treatment. I feel that it is important to know and have a good understanding of this. One thing I would suggest is trying to understand what the cost of each step will be so that you are well prepared. A clinic strengths were in the willingness to speak with you and their compassion.
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10
8
Age
36 - 38
Treated
2017 - 2019
Success with this Doc
Yes
Treatment
3 IVF
Diagnosis
—
10
8
Dr Gago is very knowledgeable. She moves VERY quickly. I tell people that they need to be firm and ask all questions until things are clear. She makes assessments quickly but will slow down if asked to. ... We used estrogen then low dose hcg with gonal f, cetrotide and onmitrope. Triggered with ovidrel and lupron. After retrieval bromocriptine and progesterone.
The financial coordinator [at Gago Center for Fertility] is short and somewhat rude. The front desk staff always seems stressed and inconvenienced. The nurses that do the blood draws and ultrasounds are wonderful. No pain and they are very nice and caring. The costs are very high. ... Very abrupt. When asked questions she gave answers very quickly that didn’t make me feel comfortable with her answers. Like she was annoyed that I had any questions.
Age
36 - 38
Treated
2017 - 2019
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IVF
Diagnosis
—
10
8
How was your experience with Laura April Gago at Gago Center for Fertility?
Dr Gago is very knowledgeable. She moves VERY quickly. I tell people that they need to be firm and ask all questions until things are clear. She makes assessments quickly but will slow down if asked to.
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
Be vocal. Ask all questions needed. If there are any concerns, bring them
up.
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
The doctor herself always treated daringly and like a human. Her staff sometimes shuffles people through like a number.
Describe the protocols Laura April Gago used in your cycles at Gago Center for Fertility and their degree of success.
I don’t know the name of the protocol. We used estrogen then low dose hcg with gonal f, cetrotide and onmitrope. Triggered with ovidrel and lupron. After retrieval bromocriptine and progesterone.
Describe your experience with your nurse at Gago Center for Fertility.
Very abrupt. When asked questions she gave answers very quickly that didn’t make me feel comfortable with her answers. Like she was annoyed that I had any questions.
Describe your experience with Gago Center for Fertility.
The financial coordinator is short and somewhat rude. The front desk staff always seems stressed and inconvenienced. The nurses that do the blood draws and ultrasounds are wonderful. No pain and they are very nice and caring. The costs are very high.
Describe the costs associated with your care under Laura April Gago at Gago Center for Fertility.
Base cost for me was $14770. I feel like I have completely overpaid.
Describe Laura April Gago's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gago Center for Fertility.
We only had one pgs normal embryo to transfer. Prior to the process Dr Gago explainer all risks for multiples and we agreed single transfer would be best.
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9
9
Age
29 - 31
Treated
2016 - 2018
Success with this Doc
Yes
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
Male Factor
9
9
Dr Gago was willing to listen to our concerns. We were first diagnosed with male factor infertility by another doctor ... Dr Gago is a lovely lady, she is willing to listen and address any concerns that I may have. ... I had adopted embryos that were transferred so for me I used a typical protocol: estradiol tablets, baby aspirin & progesterone in oil (first transfer), vaginal progesterone (second transfer). Dr Gago had me to vaginal probiotics for the second transfer as well.
The financial person [Gago Center for Fertility] was not very helpful but the portal allows to pay bills online. At the same time the portal is not the greatest at showing anything regarding past treatment or results (other than past & current appointments). The great thing is if you schedule blood work or ultrasound appointments first thing in the morning you are not waiting a long time to get that done.
Age
29 - 31
Treated
2016 - 2018
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Accountant
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
Male Factor
9
9
How was your experience with Laura April Gago at Gago Center for Fertility?
Dr Gago is a lovely lady, she is willing to listen and address any concerns that I may have. She allowed me to order medication from overseas which reduced some of the cost of my medications that I had to pay out of pocket.
What's one piece of advice would you give a prospective patient of Laura April Gago at Gago Center for Fertility?
Dr Gago has 3 clinics that she works out of, therefore she is a busy doctor. Call early because it takes 3-4 weeks to see her because she gets booked fast. Once you are a patient, things tend to move pretty quickly. The nurses are really good and stay on top of most treatment plans. It's best that you stay on top of the medication protocols, double check things because sometimes things fall out of their radar and not everything gets communicated clearly. You are your best advocate!
During treatment, were you treated like a number or a human with Laura April Gago at Gago Center for Fertility?
Dr Gago was willing to listen to our concerns. We were first diagnosed with male factor infertility by another doctor and came to her as patients ready to do frozen embryo transfer with donor embryos. Dr.Gago took the time, care to make sure that my uterus was in good condition before starting the treatment to to transfer the embryos.
Describe the protocols Laura April Gago used in your cycles at Gago Center for Fertility and their degree of success.
I had adopted embryos that were transferred so for me I used a typical protocol: estradiol tablets, baby aspirin & progesterone in oil (first transfer), vaginal progesterone (second transfer). Dr Gago had me to vaginal probiotics for the second transfer as well. First and second transfers were pretty much identical otherwise (first transfer resulted in 1 live birth while the second transfer resulted in miscarriage).
Describe your experience with your nurse at Gago Center for Fertility. (Assigned nurse: Samantha Rivord)
The nurse coordinator was amazing at responding (via e-mail or voicemail) to my questions or concerns. She helped me figure out the medication protocol and the scheduling of the second cycle (she was not working at the clinic for my first cycle and did not have anyone to explain to me the medication protocol).
The care staff was great as well - I didn't have to wait a long time to see them, like I would have to wait for Dr. Gago (which makes sense, she was always catching up on her patients).
Describe your experience with Gago Center for Fertility.
Front desk person sometimes forgets to return calls. The financial person was not very helpful but the portal allows to pay bills online. At the same time the portal is not the greatest at showing anything regarding past treatment or results (other than past & current appointments).
The great thing is if you schedule blood work or ultrasound appointments first thing in the morning you are not waiting a long time to get that done.
Describe the costs associated with your care under Laura April Gago at Gago Center for Fertility.
For the frozen embryo transfer we paid $4,000 the first cycle. Everything outside of the actual transfer it depended on our insurance coverage (which wasn't much). For the second frozen embryo transfer we got a discounted fee as a returning patient $3,200.
Describe Laura April Gago's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gago Center for Fertility.
The doctor allowed us to decide if we wanted to transfer 1 or 2 embryos. Given that I am under 35 years old and I did not have any issues with my health she was ok with us transferring 2 embryos since that is what we wanted.
What specific things went wrong at Gago Center for Fertility?
- Lost appointments
- Failed to call with results
- Failed to inform you of changes in protocol
- Provided conflicting information
Describe the specific things that went wrong at Gago Center for Fertility.
For my first transfer, I was not told about the transfer date until I called in and asked about my cycle schedule. I was stressed because I had to make sure my medication arrived on time (since I ordered it late) for me to start my cycle on time with no delays.
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