Genesis Fertility and Reproductive Medicine

5 doctors work here

Rated 9
Strongly recommend: 71%Neutral: 19%Don't recommend: 10%9
71% strongly recommend
37 reviews
Operations
9.3
9.3
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9
9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.6
7.6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.4
9.4
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8.2
8.2
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
854
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 3 offices

Brooklyn
6010 Bay Parkway
Brooklyn, NY 11204
718-283-8600
Hewlett
1175 West Broadway
Hewlett, NY 11557
718-283-8601
Staten Island
1855 Richmond Avenue
Staten Island, NY 10314
718-283-8601
Show 1 more

37 patient reviews

LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
10
10
Age 40 - 41
5 IUI
1 IVF
Donor Sperm
PCOS
East Asian
Ashkenazi Jewish
2nd of 2 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr. Chiware is by far the most caring, patient and understanding doctor we've encountered in our lives, and she's beyond generous with her time...As a lesbian couple, we felt respected from start to finish in our every interaction with Dr. Chiware and with Genesis...wasn't afraid to think outside the box when it came to supplementary medications...She wants you to succeed, and won't blindly reassure you that what you're doing is enough...
The nurses [at Genesis Fertility and Reproductive Medicine] were uniformly attentive, compassionate and patient. They returned our calls quickly and were generous with their time in answering all of our questions. We never felt rushed off the phone. They never made us feel that our concerns were trivial, and despite the fact that there seem to have been many nurses on staff, there were never any miscommunications about my protocol...When we got our good news, all the nurses called us together and congratulated us--it was really a beautiful moment.
How was your experience with Tendai Chiware at Genesis Fertility and Reproductive Medicine?
I've always been a difficult patient--low pain tolerance, apt to pass out, squeamish. Dr. Chiware was the perfect person to ease my anxiety, and is so gentle in both word and deed that we wouldn't be surprised if she simply willed our now-fetus into existence. This is the opposite of our previous experience at a larger, more well-known fertility clinic where we felt overlooked and later learned that indeed some of the stats of our case weren't being fully monitored. Once we switched to Genesis, Dr. Chiware created such a comfortable atmosphere for us that we felt we'd known her from a previous life. We owe the growth of our family to her, and can never repay her for her unyielding devotion to our commitment to get pregnant. We literally miss her now that we've graduated from Genesis.
What's one piece of advice would you give a prospective patient of Tendai Chiware at Genesis Fertility and Reproductive Medicine?
Get ready to never be able to let her go! We would've loved it if she could be our OB. Also, don't be afraid to push the envelope--if you are so unfortunate as to have a failed IUI or a failed embryo transfer, ask Dr. Chiware how you can supplement or change your treatment for the next cycle. She wants you to succeed, and won't blindly reassure you that what you're doing is enough.
During treatment, were you treated like a number or a human with Tendai Chiware at Genesis Fertility and Reproductive Medicine?
Dr. Chiware is by far the most caring, patient and understanding doctor we've encountered in our lives, and she's beyond generous with her time. We truly believe that a key reason why we're pregnant is that she stayed on top of our case and wasn't afraid to think outside the box when it came to supplementary medications. It's abundantly clear that Dr. Chiware's heart is in her work. She's also super-personable--after every phone call and appointment, we remarked to each other that we wish we could be friends with her. (That said, we're not sure if we're cool enough!)
Describe the protocols Tendai Chiware used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
We first did an egg retrieval using Gonal-F, Certrotide, Menopur, and an Ovidrel trigger. That yielded 15 eggs, 10 of which were mature, and all of which fertilized with ICSI. By Day 7, we had 6 remaining, which we sent off for PGT testing. 2 came back normal, 2 abnormal, and 1 low mosaic. Since we had 5 failed IUIs at our previous clinic, we did an ERA before our first transfer and then transferred 1 of the normal embryos. The cycle consisted of Estrace pills and Progesterone injections. Unfortunately the transfer wasn't successful. I took a few months off for acupuncture and a mental health reboot, then transferred our remaining normal embryo. For that cycle, Dr. Chiware offered to have us add Lupron, Lovenox, Prednisone and baby aspirin in addition to Estrace and Progesterone. (I'd been taking a prenatal multi and Metformin for PCOS all along.) We chose to go with all the 'extra' meds except Lovenox, whose side effects scared us. We were fortunate that this transfer yielded a pregnancy--we're over the moon to now be 18 weeks.
How competent was Tendai Chiware at LGBTQ care?
As a lesbian couple, we felt respected from start to finish in our every interaction with Dr. Chiware and with Genesis. Not once did any staff member (from receptionist to lab tech to nurse to doctor) inquire about a "husband"--we just showed up to Genesis as ourselves, and considering the extreme stress of IVF, that meant the world.
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
The nurses were uniformly attentive, compassionate and patient. They returned our calls quickly and were generous with their time in answering all of our questions. We never felt rushed off the phone. They never made us feel that our concerns were trivial, and despite the fact that there seem to have been many nurses on staff, there were never any miscommunications about my protocol. Shout-outs to Marina, Tzivia, Jen, Irene, Christina (ultrasound tech), Gail (embryology lab), and Kathy (receptionist). When we got our good news, all the nurses called us together and congratulated us--it was really a beautiful moment.
Describe your experience with Genesis Fertility and Reproductive Medicine.
As a whole, the team at Genesis seems to really enjoy its work and genuinely care about patients. There's a family-type vibe. During our time at Genesis, they had ongoing IT issues with their email system. We don't understand why this couldn't have been remedied more quickly. Morning monitoring at the Forest Hills office moves like a well-oiled machine--I almost never waited more than a few minutes, and was sometimes even the only patient there. That said, beware that the hours at that site are extremely early. There were 2 times during bad weather when the ultrasound tech (there's only 1 on staff at a time at Forest Hills) did not show up to work and patients weren't notified prior. This led to multiple patients waiting, frustrated, while I called the nurses' line. We were met with plenty of compassion and regret, but we're still not sure if Genesis has amended its morning monitoring communication system so that patients who are expected will receive alerts in the event of sudden closure. PLEASE NOTE, this issue should not reflect on Dr. Chiware whatsoever. Also, if you use Bay Parkway as your monitoring site, know that it's much more bustling, with more staff, which makes it unlikely that this would occur there. Lastly, be aware that while Genesis has multiple locations for monitoring and consultations, procedures (ERAs, SHGs, retrievals, transfers) are only done at Bay Parkway. For us, this meant renting a car to drive to all of the above. If you're located closer to there, you're good to go.
Describe the costs associated with your care under Tendai Chiware at Genesis Fertility and Reproductive Medicine.
Retrieval, including 1st transfer: $12,225 Surgery Center fee (for retrieval): $1000 2nd transfer: $2800 PGT for 6 embryos (sent to Igenomix, a partner of Genesis): $1250 ERA: $700, but this will depend upon your insurance Sperm storage (6 months): $300, $50/mo refunded for any unused months Embryo storage: can't recall Monitoring: free on my insurance Copays for seeing Dr. Chiware: $40 copay on my insurance SHG: can't recall ;( Ultrasounds: $80 copay on my insurance IVF meds: would've been about $5000 had we not found ways to, err, circumvent some of the traditional purchasing avenues Trips to 7-11, across the street from morning monitoring: PRICELESS Keep in mind, these numbers aren't inclusive of everything, and certainly could vary widely depending upon whether you have fertility coverage.
Describe Tendai Chiware's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Genesis Fertility and Reproductive Medicine.
She suggested that since our 2 normal embryos were both highly graded, we avoid transferring both at once in case they yielded quadruplets or triplets. We are infinitely grateful for this advice--since our first cycle failed, if we'd used both embryos on it, there's a strong possibility we could've lost both. It was out of the question financially for us to do another retrieval.
How competent was Genesis Fertility and Reproductive Medicine at LGBTQ care?
As mentioned in another section, Genesis was the cream of the crop when it comes to LGBTQ competency. We were accepted as married lesbians from the get-go, and even more impressively, various staff members managed to remember that I (the patient) am married to another woman, and they'd ask how my wife was doing.
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at Genesis Fertility and Reproductive Medicine.
Gail was the one responsible for coordinating the move of our donor sperm from our first clinic to Genesis. The process was overwhelming on our first clinic's end, but Gail reassured us throughout, and met us with warmth and excitement when we finally dragged that ugly beige tank out of the elevator at Genesis. Our first clinic put up lots of red tape when it came to taking our sperm to another place; Gail was having none of that. ;)
10
Doctor
Tendai Chiware
Humanity
Communication
Frequency Seen
LGBTQ Care
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
LGBTQ Care
Clinic Atmosphere
Educational Resources
LGBTQ
2019 - 2020, Unknown Success
10
10
Age 42 - 43
2 IUI
1 IVF
Donor Sperm
Black or African-American
Income $100K - $199K
Teacher
2nd of 2 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She made us feel relaxed and reassured that we were in capable hands by being genuine and sincere. Whenever my partner and I meet with Dr. Chiware, we never feel rushed or disappointed. She takes her time to make sure we completely understand the treatment plan by going through charts and records; making sure to explain any risks involved and answering any questions that we may have about anything. We feel 100% confident in Dr. Chiware as our fertility doctor.
I love that there are so many offices [Genesis Fertility & Reproductive Medicine] with various office hours for monitoring, which helped my stress level about being late for work. The clinic is great with returning phone calls. The billing department was thorough with going through the costs of the cycle. However, they were not thorough with collecting the payment. I did not know when I was supposed to pay and it wasn't until the day of my egg retrieval that I approached them about payment.
How was your experience with Tendai Chiware at Genesis Fertility and Reproductive Medicine?
I first visited Dr. Chiware two months after deciding to stop seeing my previous fertility doctor. At that point, my partner and I were skeptical about fertility clinics and their motives. However, from the moment we walked into Dr. Chiware's office, my feelings of doubt were abated. She made us feel relaxed and reassured that we were in capable hands by being genuine and sincere. Whenever my partner and I meet with Dr. Chiware, we never feel rushed or disappointed. She takes her time to make sure we completely understand the treatment plan by going through charts and records; making sure to explain any risks involved and answering any questions that we may have about anything. We feel 100% confident in Dr. Chiware as our fertility doctor.
What's one piece of advice would you give a prospective patient of Tendai Chiware at Genesis Fertility and Reproductive Medicine?
I would advise a prospective patient of Tendai Chiware, M.D. is to stay the course, and trust the process. She knows what she is doing.
During treatment, were you treated like a number or a human with Tendai Chiware at Genesis Fertility and Reproductive Medicine?
Dr. Chiware treated me and my partner exceptionally well. She and the clinic made us feel extremely comfortable from the moment we walked into the office. As an unmarried, lesbian woman over the age of 40, I didn't feel judged or pressured to make any decisions. Dr. Chiware, was thorough and transparent while being warm and sincere.
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
The nursing staff were efficient, warm, and caring.
Describe your experience with Genesis Fertility and Reproductive Medicine.
I love that there are so many offices with various office hours for monitoring, which helped my stress level about being late for work. The clinic is great with returning phone calls. The billing department was thorough with going through the costs of the cycle. However, they were not thorough with collecting the payment. I did not know when I was supposed to pay and it wasn't until the day of my egg retrieval that I approached them about payment.
Describe your experience with your monitoring appointments at Genesis Fertility and Reproductive Medicine.
Genesis has multiple locations across the city and Long Island with varying office hours which makes it convenient for work schedules. I only went to locations in Queens and Long Island and I was seen right away.
10
Doctor
Tendai Chiware
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
10
10
Age 34
2 IVF
Male Factor
European
Latinx
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Grazi is an exceptional doctor. He went above and beyond with caring for us during our time doing IVF. I always felt cared for and never rushed during our appointments with him. Dr. Grazi would personally call me with both good and bad results and to check in with me to see how I was feeling after set backs or disappointments. He was always a ray of hope and encouragement, even when I felt the most doubt. He has truly been a blessing in our journey with trying to conceive...book up quickly so setting an appt in advance is advisable... It was recommended we freeze the sperm (which is something our previous IVF doctor outside of Genesis never informed us of as an option).
Overall, I had a positive experience with the nursing staff at Genesis. They were always precise with when they had to call me about medication procedures and were detailed in their messages. They were there and on call at any time when I had questions about medications or how I was feeling. They are professional and knowledgeable...Monitoring was very early in the morning between 5:30-6:30am at the Queens location. This was great for me getting to work on time or actually very early on monitoring days, but I do wish that the monitoring hours there extended a little later.
How was your experience with Richard Grazi at Genesis Fertility and Reproductive Medicine?
Dr. Grazi is an exceptional doctor. He went above and beyond with caring for us during our time doing IVF. I always felt cared for and never rushed during our appointments with him. Dr. Grazi would personally call me with both good and bad results and to check in with me to see how I was feeling after set backs or disappointments. He was always a ray of hope and encouragement, even when I felt the most doubt. He has truly been a blessing in our journey with trying to conceive,
What's one piece of advice would you give a prospective patient of Richard Grazi at Genesis Fertility and Reproductive Medicine?
Don't hesitate to see Dr. Grazi and book your appointment sooner than later for two reasons: 1. time is everything when it comes to fertility so with all of the tests and procedures you may need to go through prior to starting treatment, it's always better to start sooner than later. And 2. Dr. Grazi and the other doctors at Genesis book up quickly so setting an appt in advance is advisable.
During treatment, were you treated like a number or a human with Richard Grazi at Genesis Fertility and Reproductive Medicine?
Dr. Grazi was always very caring and kind during each of our appointments. We knew we were in good hands with Dr. Grazi from the very beginning. The first consultation we had with him, he started off by asking my husband and I how we met and how long we've known each other. He took the time to thoroughly explain the process of what we were going through, what the potential outcomes could be, and the reasoning behind medication decisions and other decisions along each step through IVF. He is a very compassionate doctor whose heart is truly in his job.
Describe the protocols Richard Grazi used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
My husband and I did IVF with ICSI and this was recommended due to male factor infertility (low count, poor motility and poor morphology). Because the count of sperm was so low plus quality and motility being an issue, ICSI was necessary to ensure the best results. I knew this would be advised and would yield the best outcome (based on my own research) so it was a good feeling when that was confirmed. It was recommended we freeze the sperm (which is something our previous IVF doctor outside of Genesis never informed us of as an option). Since my husband and I chose to do PGS genetic testing (it was discussed w us by Dr. Grazi but never forced on us and rather just presented as a personal choice of ours), this meant that we had to go with a frozen transfer instead of a fresh transfer. During the first egg retrieval in May, we retrieved 11 eggs, 9 of which fertilized initially but then only having one become a blastocyst on day 6. This embryo was tested and came back genetically abnormal (i.e.,VERY likely to result in a miscarriage if transferred). The second retrieval in July yielded better results with 11 eggs, 8 of which fertilized initially, and then 3 day 5 blastocysts and 1 day 7 embryo. Out of the 4 embryos tested all 4 came back as genetically normal. We transferred our best quality embryo (6AA) in August and I am now pregnant with our baby girl!
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
Overall, I had a positive experience with the nursing staff at Genesis. They were always precise with when they had to call me about medication procedures and were detailed in their messages. They were there and on call at any time when I had questions about medications or how I was feeling. They are professional and knowledgeable.
Describe your experience with Genesis Fertility and Reproductive Medicine.
I love that Genesis has multiple satellite locations. The one I went to in Queens was convenient and the monitoring work was always quick and efficient. Although on the weekends, when I had to go to the main Bay Ridge location, there was more of an extensive wait time which I wish there wasn't. Sometimes I would wait over an hour just to have my blood drawn.
Describe your experience with your monitoring appointments at Genesis Fertility and Reproductive Medicine.
Monitoring was very early in the morning between 5:30-6:30am at the Queens location. This was great for me getting to work on time or actually very early on monitoring days, but I do wish that the monitoring hours there extended a little later. On weekends, it was always dreadful to wait around at the Bay Parkway location.
Describe the costs associated with your care under Richard Grazi at Genesis Fertility and Reproductive Medicine.
Luckily for us, GHI covered 75% of our IVF treatment. A small military discount was also applied, as my husband has served and is currently a reservist, which helped with the out of pocket expense.
Describe Richard Grazi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Genesis Fertility and Reproductive Medicine.
I believe going with what the research shows is best practice which is why I agree with Genesis' approach to eSET.
10
Doctor
Richard Grazi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
7
7
Age 41 - 42
2 IVF
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
Prefer not to answer
Engineer
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr. Ross took the time to respond to emails I sent her with questions or concerns. She also called me a number of times during the cycle to explain what to expect on an egg retrieval and called me both times personally to tell me the results of the PGS testing.... My frustration though was that I never saw her ONCE after the initial consultations to start IVF. I did most of my monitoring at Genesis in Staten Island where I saw a nurse practitioner for ultrasound and bloodwork.
Clinic was clean and organized. Weekday monitoring was available in Staten Island also which was more convenient to us in NJ. First come, first serve on the monitoring, so my husband and I would get there early so that we didn't have to wait. We weren't in there more than a half hour every monitoring.... Genesis offered a military discount of 25% which helped since we had no fertility coverage. Cost of an IVF w discount was approximately $3500.
How was your experience with Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
Dr Ross is a very compassionate, caring doctor. My husband and I were very impressed with her from the start. My frustration though was that I never saw her ONCE after the initial consultations to start IVF. I did most of my monitoring at Genesis in Staten Island where I saw a nurse practitioner for ultrasound and bloodwork. I went to Brooklyn Surgery Center for 2 egg retrievals in which 2 different doctors performed them and not Dr Ross. Although I really liked Dr Ross, I felt like I never saw her for any of the treatment. I greatly appreciated her taking the time to respond to emails and call me but I would have liked to actually see her...particularly to perform the retrievals. If I did IVF again, I am not sure I would go to Genesis due to this. We live in NJ so we had to drive to Staten Island and Brooklyn for all the monitoring and retrievals. So not sure it was worth it in the long run for all that driving to never see the doctor we chose in the first place.
What's one piece of advice would you give a prospective patient of Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
Don't expect her to do all your retrievals, if any. Not sure if she would be the one doing the transfer, as we sadly never made it to that step.
During treatment, were you treated like a number or a human with Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
Dr. Ross took the time to respond to emails I sent her with questions or concerns. She also called me a number of times during the cycle to explain what to expect on an egg retrieval and called me both times personally to tell me the results of the PGS testing.
Describe the protocols Katherine Melzer Ross used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
Dr Ross had me do mini IVF ( low stimulation) cycles. She chose this due to my age and diminished ovarian reserve along with us paying all of the IVF costs out of pocket. She had me on 100 mg of Clomid daily and 150 IU of Menopur every other day on the first cycle. After only getting 2 follicles, and ending up retrieving only 1 egg on the first cycle, she upped the Menopur to 150 IU daily for round 2.
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
I wish that I had a primary nurse coordinator as I know they have at other fertility clinics. The nurses were all very nice over the phone but my daily call with instructions was from different nurses.
Describe your experience with Genesis Fertility and Reproductive Medicine.
Clinic was clean and organized. Weekday monitoring was available in Staten Island also which was more convenient to us in NJ. First come, first serve on the monitoring, so my husband and I would get there early so that we didn't have to wait. We weren't in there more than a half hour every monitoring. We didnt really go to the Genesis Bayside office other than 1 weekend monitoring and the initial consultation and IVF training.
Describe your experience with your monitoring appointments at Genesis Fertility and Reproductive Medicine.
Well oiled machine. First come, first serve. Went to Staten Island for all but one monitoring session that fell on the weekend.
Describe the costs associated with your care under Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine.
Genesis offered a military discount of 25% which helped since we had no fertility coverage. Cost of an IVF w discount was approximately $3500. If we had at least 3 cycles, then one transfer was included. Retrieval was done at the Brooklyn Surgery Center in the same building as Genesis Bayside Parkway office. The cost to the Surgery Center was $1000 per retrieval. We also did PGS testing where there was a one time laboratory cost of $1875 (after discount) and the genetic lab charged $250 per embryo plus shipping
Describe Katherine Melzer Ross's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Genesis Fertility and Reproductive Medicine.
Dr Ross stated that she would only transfer one embryo if we PGS tested, which we did due to having recurrent miscarriage due to chromosonal abnormalities.
7
Doctor
Katherine Melzer Ross
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
10
10
Age 30 - 31
4 IUI
1 IVF
Unexplained
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Grazi always took time to patiently and clearly explain everything to us. We were always encouraged to ask questions, and never felt rushed. His kind and gentle demeanor always put us at ease. He is very professional, yet has the unique ability to relate to his patients on a personal level.... With his incredible medical knowledge and kind demeanor, Dr Grazi was determined that our dream become a reality. Infertility is physically and emotionally challenging in so many ways.
The clinic [Genesis Fertility & Reproductive Med] is clean and organized with an efficient staff who are easy and pleasant to work with. Morning monitoring runs smoothly and quickly. However, if you need to be monitored over a weekend, be there as soon as they open. Otherwise, the wait time is extremely long.... All the nurses are helpful, friendly and easy to talk to. They are always available to answer any question or concern.... we worked together with the billing department who were very reasonable to deal with.
How was your experience with Richard Grazi at Genesis Fertility and Reproductive Medicine?
The extraordinary care we received under Dr. Grazi is hard to put into words. With his incredible medical knowledge and kind demeanor, Dr Grazi was determined that our dream become a reality. Infertility is physically and emotionally challenging in so many ways. Throughout our journey, Dr. Grazi was always there for us. We feel ever so blessed to have been cared for, by such a wonderful doctor.
What's one piece of advice would you give a prospective patient of Richard Grazi at Genesis Fertility and Reproductive Medicine?
Don't hesitate to ask questions, Dr. Grazi is happy to answer!
During treatment, were you treated like a number or a human with Richard Grazi at Genesis Fertility and Reproductive Medicine?
Dr Grazi always took time to patiently and clearly explain everything to us. We were always encouraged to ask questions, and never felt rushed. His kind and gentle demeanor always put us at ease. He is very professional, yet has the unique ability to relate to his patients on a personal level.
Describe the protocols Richard Grazi used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
IUI: letrozole or clomid, frequent monitoring, Ovidrel trigger IVF: Stimulation-Gonal F, Menopur, Cetrotide, daily monitoring, Lupron trigger Fertilization- half my eggs were fertilized via conventional ivf, half were ICSI fertilized. We did a freeze all cycle so that the embryos could be PGS tested.
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
All the nurses are helpful, friendly and easy to talk to. They are always available to answer any question or concern.
Describe your experience with Genesis Fertility and Reproductive Medicine.
The clinic is clean and organized with an efficient staff who are easy and pleasant to work with. Morning monitoring runs smoothly and quickly. However, if you need to be monitored over a weekend, be there as soon as they open. Otherwise, the wait time is extremely long.
Describe the costs associated with your care under Richard Grazi at Genesis Fertility and Reproductive Medicine.
IVF is costly. Our insurance did not cover any fertility treatment. However, we worked together with the billing department who were very reasonable to deal with.
Describe Richard Grazi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Genesis Fertility and Reproductive Medicine.
The topic was barely discussed as it was obvious from the doctor's end and from our end that we would only transfer one embryo.
10
Doctor
Richard Grazi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
1
3
Age 38
5 IUI
2 IVF
Donor Sperm
Diminished Ovarian Reserve
Tubal Blockage
European
Income $50K - $99K
Architect
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Most of my cycles [with Dr. Melzer Ross] were without any treatment - just monitoring and then a canceled cycle. I did one Clomid cycle which resulted in a “maybe” mature enough follicle on the side that’s not blocked but that cycle did not work...I had 5 canceled IUI cycles because I ovulated on my blocked side. She seemed bothered with answering my questions and explaining what had happened when I had “leftover follicles” on the side they told me I had no follicles in the previous month.
The monitoring staff [at Genesis Fertility and Reproductive Medicine] were nice, but the nurses that called with results were pretty rude most if the time and did not show any compassion whatsoever. They had no explanations as to why my cycle was canceled month after month. It’s just “what the doctor decided”. The nurse they did my one IUI was nice, but she was the exception...I think the doctors have a lot of knowledge and seem to care initially but there’s no follow up or guidance. In my case procedures were only changed because I asked what I can do next
How was your experience with Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
Initial she was very encouraging and engaged. But I’ve the diagnosis was done she didn’t seem to care much about anything. The nurses did everything. From monitoring to calling and the IUI itself. Dr Ross was available by email but seemed annoyed with answering questions. In the end she didn’t seem to care about the outcome or adjusting my treatments although I had diminished ovarian reserve so clearly time was an issue.
What's one piece of advice would you give a prospective patient of Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
Don’t expect to see your doctor during treatments. When you go for monitoring in that main office, make sure you know how many people are ahead of you. They are very unorganized and skipped me twice because the receptionist crossed me off the list before I was seen
During treatment, were you treated like a number or a human with Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
Especially during the first visit Dr Ross was very warm and welcoming. She explained the procedures well and made sure I understood everything. Over time she sheeted to get more annoyed with treating me. I had 5 canceled IUI cycles because I ovulated on my blocked side. She seemed bothered with answering my questions and explaining what had happened when I had “leftover follicles” on the side they told me I had no follicles in the previous month.
Describe the protocols Katherine Melzer Ross used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
Most of my cycles were without any treatment - just monitoring and then a canceled cycle. I did one Clomid cycle which resulted in a “maybe” mature enough follicle on the side that’s not blocked but that cycle did not work.
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
The monitoring staff were nice, but the nurses that called with results were pretty rude most if the time and did not show any compassion whatsoever. They had no explanations as to why my cycle was canceled month after month. It’s just “what the doctor decided”. The nurse they did my one IUI was nice, but she was the exception
Describe your experience with Genesis Fertility and Reproductive Medicine.
During monitoring you won’t get any information. They won’t even let you look at the monitor - nor the print outs. Everything is a big secret until the nurse calls you later in the afternoon. The main location seemed fault unorganized at times during monitoring hours and they could benefit from a receptionist that’s a bit more on top of things - especially on the weekends. I think the doctors have a lot of knowledge and seem to care initially but there’s no follow up or guidance. In my case procedures were only changed because I asked what I can do next
Describe the costs associated with your care under Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine.
I think an IUI was about $700 My insurance covered the dr visits and monitoring
What specific things went wrong at Genesis Fertility and Reproductive Medicine?
  • Failed to inform you of changes in protocol
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Genesis Fertility and Reproductive Medicine.
I had several canceled cycles but one in particular seemed odd. My previous cycle was cancelled because there were only follicles on my blocked side. However the next cycle had leftover follicles in the side that wasn’t blocked. This just didn’t make sense to me. When I asked the doctor she laughed and said she doesn’t know what happened.
1
Doctor
Katherine Melzer Ross
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
3
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Successful
10
10
Age 29 - 32
2 IVF
Middle Eastern
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Grazi treated me with care, compassion and warmth. You will never feel like a number. Dr. Grazi treats everybody with care. He becomes like family when you’re done with him whether you were successful or not. ... With every visit he gives you his undivided attention. He gives you his time and care and speaks to you with warmth. He understands what you’re going through and tries his hardest to help you in every way possible. he’s happy when you’re happy and sad when you’re sad.
It’s very clean, organized, they [Genesis Fertility] know what you’re here for and they know what protocol you’re doing. All the nurses greet you with a smile like they know you from a long time ago. They know your name and birthday without you telling them. They treat you like family. All of them are warm and caring. ... [monitoring appointments] Not such a long wait. I went at 7 till I was done blood and sonogram it took an hour. You can go from 6 till 9 so it fits perfectly with your schedule
How was your experience with Richard Grazi at Genesis Fertility and Reproductive Medicine?
Dr. Grazi is the most intelligent, caring,compassionate doctor I’ve ever met. With every visit he gives you his undivided attention. He gives you his time and care and speaks to you with warmth. He understands what you’re going through and tries his hardest to help you in every way possible. he’s happy when you’re happy and sad when you’re sad. I did IVF with Dr. Grazi in 2015 and I saw him a few times during my cycle . Dr. Grazi did my retrieval because he was on call that day. He answered every question I had and every single email I sent. He was very gentle and encouraging. Dr. Grazi did my frozen embryo transfer and we were successful with a positive pregnancy. After i had my baby we found out we have a genetic mutation in the family, so I couldn’t use my stored embryos for future pregnancies. Dr. Grazi worked very hard to find the mutation. We had to use a lab in Ohio to test for the mutation. Not only did he work hard to figure out where to test for this mutation but he got many genetic specialists involved in my situation. It took up a lot of his time and effort but he never gave up and he was able to find the mutation. He even wrote a letter to my insurance to cover the cost of the genetic testing . Genetic testings can be very expensive. I did IVF again in 2017 and a different doctor did my retrieval . All the doctors are amazing and caring. They want what’s best for you. Dr. Grazi did my frozen transfer and we got a positive pregnancy but unfortunately i miscarried a few days later. Dr. Grazi called a few times to check up on me and held my hand and cried with me. If there’s anybody in the world that was born to be an infertility doctor, it’s Dr. Grazi. He is in it for the right reasons, to help couples fulfill their dreams of parenthood. Dr. Grazi did another transfer and it was successful. I’m now 10 weeks pregnant. Dr. Grazi knows what he’s doing just trust him and follow all his instructions. You can’t go wrong with this doctor. We are very grateful to him . He’s an angel sent from heaven!! Whether you’re successful with Dr. Grazi or not you have to understand that it’s all from god. Doctors are just god’s Helpers . In my opinion it’s rude to write a bad review just because you weren’t successful with a doctor and you want to let out your angry on him. Trust in Dr. Grazi and believe in him. He becomes your friend at the end and you’ll always have a special connection with him because he helped you have your baby.
What's one piece of advice would you give a prospective patient of Richard Grazi at Genesis Fertility and Reproductive Medicine?
Follow his instructions, trust him because he’s very experienced in his field
During treatment, were you treated like a number or a human with Richard Grazi at Genesis Fertility and Reproductive Medicine?
Dr. Grazi treated me with care, compassion and warmth. You will never feel like a number. Dr. Grazi treats everybody with care. He becomes like family when you’re done with him whether you were successful or not.
Describe the protocols Richard Grazi used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
I did IVF twice with 2 successful pregnancies. We did hormone injections to stimulate eggs for retrieval. After I got pregnant, I took estrogen pills and progesterone injections everyday.
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
The nurses at Genesis Fertility are amazing. They called everyday with test results and instructions. They’re very clear with giving instructions. If you have any questions you can always call them even if it’s an emergency. They are very caring , compassionate and they understand how you feel.
Describe your experience with Genesis Fertility and Reproductive Medicine.
Genesis fertility is the best clinic you’ll ever see. It’s very clean, organized, they know what you’re here for and they know what protocol you’re doing. All the nurses greet you with a smile like they know you from a long time ago. They know your name and birthday without you telling them. They treat you like family. All of them are warm and caring.
Describe your experience with your monitoring appointments at Genesis Fertility and Reproductive Medicine.
Not such a long wait. I went at 7 till I was done blood and sonogram it took an hour. You can go from 6 till 9 so it fits perfectly with your schedule
Describe the costs associated with your care under Richard Grazi at Genesis Fertility and Reproductive Medicine.
My insurance didn’t pay for anything. It costed me around $15,000 just for cycle and transfer around $3,000 and pregnancy scans $200 each scan
Describe Richard Grazi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Genesis Fertility and Reproductive Medicine.
Single embryo transfer brings higher success rate for pregnancy.
10
Doctor
Richard Grazi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
4
6
Age 30 - 31
6 IUI
1 IVF
1 Embryo Freezing
Unexplained
European
Ashkenazi Jewish
Middle Eastern
Native American
Income $50K - $99K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
We started at Genesis [with Dr. David Kulak] after 3 months of letrozole with timed intercourse and 12 months of unprotected relations. Gensis did extensive bloodwork on both me and my husband in the beginning, as well as a sonogram and a hysterosalpingogram. We went straight to 3 injectable IUI's using Follistim and Ovidrel. The first IUI cycle was stimmed for approximately 8 days using Follistim. Our dosage decreased overtime from 75, to 50, to 62.50 every other day. We triggered with Ovidrel 250 units on cycle day 12.
Overall the nursing staff at Genesis is superb. They are warm, conscientious, and professional. Luchia (IUI nurse) and Joanne (IVF lead) stood out the most for us in our time at there. Luchia stayed late to help us figure out a last minute solution for one of our almost missed IUIs. She is sweet and has a nurturing demeanor which I appreciated greatly. Joanne was our main point of contact once we began IVF.
How was your experience with David Kulak at Genesis Fertility and Reproductive Medicine?
We were under the direct care of Dr Kulak for nearly a year. In this time we we underwent several rounds each of clomid and injectable IUIs and a few rounds of IVF, all unsuccessful attempts. We had carefully chosen Genesis primary for the following reasons: they were in-network and they were less than a mile from our house. Our cousins had gone through IVF at another clinic and had mentioned the daunting treks they went through every morning and how their doctors had poor bedside manners. We hoped for the best and were pleasantly surprised when we found that not only was Dr Kulak tremendously patient and kind, he was also very supportive throughout the process. One IVF cycle had to be cancelled and he moved mountains to clear a room so we could convert it into an IUI same day. Another time he went out of his way for us was around the point of 6 failed attempts. My husband had trouble making a sample and it caused a huge fight between us since as everyone who goes through this process knows everything is timed exactly to the minute. When we hadn't shown up for our IUI due to my husband, the doctor called to mediate (yes, no joke) and help us find another solution. Dr Kulak is young, approachable, and generally very warm. After a year at this clinic we decided to leave to get a second opinion as he didn't haven't much experience with patients with unexplained infertility but we still have positive feelings toward the clinic.
What's one piece of advice would you give a prospective patient of David Kulak at Genesis Fertility and Reproductive Medicine?
He comes across as spaced out because his nature is to be very calm and relaxed. Don't fret, he's a genius. And don't be afraid to ask questions- he will even send you research and statistics if you request it.
During treatment, were you treated like a number or a human with David Kulak at Genesis Fertility and Reproductive Medicine?
Every patient at Genesis is considered like a family member of the staff. Not only did the nurses and doctors ALWAYS remember our names, nicknames, etc., but the phlebotomist nurses always seek to find positive things to talk about with patients. This was especially helpful for me as I was deathly afraid of needles. Knowing I had a phlebotomist who was kind and trustworthy made the process that much easier.
Describe the protocols David Kulak used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
We started at Genesis after 3 months of letrozole with timed intercourse and 12 months of unprotected relations. Gensis did extensive bloodwork on both me and my husband in the beginning, as well as a sonogram and a hysterosalpingogram. We went straight to 3 injectable IUI's using Follistim and Ovidrel. The first IUI cycle was stimmed for approximately 8 days using Follistim. Our dosage decreased overtime from 75, to 50, to 62.50 every other day. We triggered with Ovidrel 250 units on cycle day 12. The IUI was performed was on 8/17/17 using a fresh sample and we had 3 follicles, 19, 13, and 10.5. We then used 50mg progesterone bullet suppositories. Our second IUI was stimmed for 7 days using Follistim 75 units then triggered with Ovidrel 250 units on cycle day 12. The IUI was performed was performed on 9/13/17 using a fresh sample and we had one follicle at 17. We then used 50mg progesterone bullet suppositories. For our third IUI, the doctor tried adjusting our dosage, again using Follistim. Our dosages were 75, 87.5, and then 100. We triggered with 250 units of Ovidrel. The IUI was performed on 10/11/17 with a fresh sample and we had two follicles, one at 15.5 and one at 14. We then used 50mg progesterone bullet suppositories. The following month while prepping for IVF we leveraged Clomid (50 units) and practiced time intercourse. We got 4 follicles, 18, 13, 9.5, and 10.5. Our first round of Fresh Cycle IVF began on 11/15.The cycle started with 200 Follistim and consistent 75 units of Menopur. Our Follistim dosage increased every other day by 50 units of until we ended at 350. This cycle was cancelled due to generating only about just one follicle at 16 with several 10 or under. Needless to day, we converted to IUI. After approximately 12 days of Follistim, Menopur, and Citrotide, we triggered. Our dosage for Follistim began at 350ui, menopur 150 units. Almost every other day the doctor requested us to change our dosage. For example, 12/22 we started at 350 Follistim, on 12/24 we went down to 275, and then on 12/25 we jumped back to 300. We came in for blood work 3 times in the first week of stims and daily the week leading up to trigger. At the final scan, we generated 19 follicles, with 4 of them mature (18-21.5 size). Our retrieval produced 18 eggs and 11 fertilized. We did a 5 day freeze transfer and found out that they performed ICSI on 8 of the embryos. We put in two embryos (5AA and 5BA) and chose to froze the remaining which were 4AB, 4BA, 3BB, 3BB, and 2BB according to their grading system. Afterwards we used progesterone suppositories 200mg and took green estradiol until our blood test.
Describe your experience with your nurse at Genesis Fertility and Reproductive Medicine. (Assigned nurse: Luchia)
Overall the nursing staff at Genesis is superb. They are warm, conscientious, and professional. Luchia (IUI nurse) and Joanne (IVF lead) stood out the most for us in our time at there. Luchia stayed late to help us figure out a last minute solution for one of our almost missed IUIs. She is sweet and has a nurturing demeanor which I appreciated greatly. Joanne was our main point of contact once we began IVF. She conducted a private course for me and my husband on a Sunday (her day off) and even stayed to answer questions we both had and walk him through mixing the injections. She is an all-star nurse! We did have one negative experience with one of the nurses, Nelli, which we did report to the doctor. In performing the IUI procedure she "shoved" the catheter inside of me without even looking. I mentioned it hadn't felt like that in the previous IUI's and she screamed at me to shut up. It's possible it is her personality, but I have also witnessed her aggressiveness with other patients. I would recommend to any potential patients to request NOT to have her on their team to avoid the unprofessional attitude.
Describe your experience with Genesis Fertility and Reproductive Medicine.
Genesis' greatest strength is the demeanor of its staff. From the front desk to the assistant coordinators, most staff members are very pleasant, outgoing, and friendly to all. The point of contention we found with the clinic was that they had not had much experience with couples with our diagnosis of unexplained infertility. It would suit them well to hire a doctor with this expertise to best cater toward their patients needs.
Describe your experience with your monitoring appointments at Genesis Fertility and Reproductive Medicine.
Monitoring appointments are mornings 7-8 AM and are literally a scene of herded cattle. Genesis does not have enough seating room for their patients which leads several patients to sit on the floor in the hallway until their name is called. Patients are called on a first-come basis.
Describe the costs associated with your care under David Kulak at Genesis Fertility and Reproductive Medicine.
Since fertility treatments are covered (somewhat) by my insurance, we luckily did not have to pay an-arm-and-a-leg. We did however get large bills of 500-1,000 dollars at a time. Genesis has a rule in place that prevents any patient from going into the clinic (for even monitoring) unless their full balance is paid.
Describe David Kulak's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Genesis Fertility and Reproductive Medicine.
Our doctor did not consult us prior to the day of the transfer regarding the number of embryos we would transfer. When the day came around we told them we'd like to put in 2 and he strongly advised against it due to potential complications. The clinic in general only allows 1 embryo transfer at a time as they are a proponent of singleton pregnancies, which I guess is where their greatest success comes from.
What specific things went wrong at Genesis Fertility and Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at Genesis Fertility and Reproductive Medicine.
Overall we had a very positive experience at Genesis. However when we moved on to IVF, the IVF nurses were not readily available. Instead, all of their calls were mostly screened by their assistant, Toby. She has a rough-around-the-edges attitude which made it somewhat impossible to get our questions answered at times so we ended up just emailing the doctor directly. Toby also was very slow in sending prescriptions to pharmacies, which resulted in 4 cycles of us having to start by borrowing medication from the clinic since she did not call in the prescriptions in time.
4
Doctor
David Kulak
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
5
8
Age 38 - 40
8 IUI
1 IVF
1 Embryo Freezing
Donor Sperm
PCOS
European
Income $50K - $99K
Lawyer
2nd of 3 Docs
LGBTQ
Doesn't Recommend
Neutral
Unsuccessful
She [Dr. Katherine Melzer Ross] was very kind, attentive, and personable. She is very knowledgeable and great at explaining things. She diagnosed an issue others had missed, and was flexible in her approach...Did unmedicated IUI, did medicated IUI with letrozole and trigger, and eventually did one round of IVF...Dr. Ross read my chart before I came in and followed up personally on certain test results.
Did unmedicated IUI, did medicated IUI with letrozole and trigger, and eventually did one round of IVF [at Genesis Fertility and Reproductive Medicine]...It is really hit or miss [with the nurses], and there seems to be a lot of turnover. The nurse I saw for monitoring most times was amazing, remembered me, was gentle, kind, rooting for me. Other nurses, including some who did IUI, didn't remember me at all, were rough, said rude things, or didn't communicate well.
How was your experience with Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
She was very kind, attentive, and personable. She is very knowledgeable and great at explaining things. She diagnosed an issue others had missed, and was flexible in her approach. Not a weakness of hers but while she was out on leave, her replacement was not my favorite doctor, and this doctor ended up performing significant portions of my treatment.
What's one piece of advice would you give a prospective patient of Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
Just understand the schedule of all the offices, and despite the satellite offices, understand how much time you will be forced to go to the main office.
During treatment, were you treated like a number or a human with Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
I was really impressed by the demeanor of the doctors, and that Dr. Ross read my chart before I came in and followed up personally on certain test results. Ultimately though, I still felt like I was a number and that they just had a protocol that they follow with everyone, especially when Dr. Ross was out.
Describe the protocols Katherine Melzer Ross used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
Did unmedicated IUI, did medicated IUI with letrozole and trigger, and eventually did one round of IVF.
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
It is really hit or miss, and there seems to be a lot of turnover. The nurse I saw for monitoring most times was amazing, remembered me, was gentle, kind, rooting for me. Other nurses, including some who did IUI, didn't remember me at all, were rough, said rude things, or didn't communicate well.
Describe your experience with Genesis Fertility and Reproductive Medicine.
The satellite clinics can make monitoring easier. The main doctors are really kind and thoughtful people, who seem to really listen and take the time for you. It can be a grueling process and when you actually see the doctors, it's always a good experience. The nurses are hit or miss, and I ended up having to spend a lot of time going to the main office, which was a big commute for me. I don't feel that my IVF retrieval cycle was handled in the best way possible, but it was a new doctor subbing in, so hopefully she is no longer with the practice.
Describe your experience with your monitoring appointments at Genesis Fertility and Reproductive Medicine.
Some days it was packed and others it was calm and just me. This could definitely be done better. It was also up to patients to track their place in line, ect - which works with some people and not with others.
Describe the costs associated with your care under Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine.
IUIs ranged from 3000-5000 depending on protocol they quoted something like 12000 for a round of IVF (plus meds) but in reality it was way more out of pocket for the whole process
Describe Katherine Melzer Ross's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Genesis Fertility and Reproductive Medicine.
An issue for me was that I think two different doctors handling my care had different thoughts, Dr. Ross suggested multiple, while a doctor that actually did my transfer suggested only one. In the future, I plan to move forward with two, as was Ross's original advice.
What specific things went wrong at Genesis Fertility and Reproductive Medicine?
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Genesis Fertility and Reproductive Medicine.
I have received conflicting information from different nurses or had to follow-up because some information was unclear. There were a few times when medication was called in to the wrong place or there wasn't a discussion of where it should be sent.
5
Doctor
Katherine Melzer Ross
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
8
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
10
8
Age 39 - 40
7 IUI
3 IVF
Poor Egg Quality
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Neutral
Unsuccessful
Very personal care. Doctor [Melzer Ross] was genuinely hopeful for a good outcome. Responsive to emails, answered all questions...She is honest and caring, tried to help us an any way she could. Easy to communicate with, responsive to emails, etc. She offered both medical and moral support through this tiring process. If you are looking for a doctor that's compassionate and trustworthy, I'd highly recommend her.
Clinic [Genesis] is small compared to some to the others in the city, so there is a feeling of personalized care (even in the billing department). Waiting area is comfortable. Sometimes the reception area at the main location was a bit disorganized. Monitoring is done by technicians, not the doctors. Very friendly, supportive atmosphere all around....[nurses] So friendly and compassionate. Answered my questions in a timely manner.
How was your experience with Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
She is honest and caring, tried to help us an any way she could. Easy to communicate with, responsive to emails, etc. She offered both medical and moral support through this tiring process. If you are looking for a doctor that's compassionate and trustworthy, I'd highly recommend her.
What's one piece of advice would you give a prospective patient of Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
Bring all your questions, she will consider them and answer the ones that she can. She is extremely supportive and will take time with you each visit.If you have been down the IVF road before and still have not had success, and are interested in any "experimental" treatments or immunological testing, you will need to be referred elsewhere. She practices evidence-based medicine.
During treatment, were you treated like a number or a human with Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
Very personal care. Doctor was genuinely hopeful for a good outcome. Responsive to emails, answered all questions.
Describe the protocols Katherine Melzer Ross used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
IUI- Used Letrozole and Clomid. Clomid produces several follicles, whereas letrozole produced one. IVF-Used antagonist protocol and agonist (lupron) protocol. Agonist produced more mature eggs. Medications were adjusted throughout cycle depending on blood work results.
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
So friendly and compassionate. Answered my questions in a timely manner.
Describe your experience with Genesis Fertility and Reproductive Medicine.
Clinic is small compared to some to the others in the city, so there is a feeling of personalized care (even in the billing department). Waiting area is comfortable. Sometimes the reception area at the main location was a bit disorganized. Monitoring is done by technicians, not the doctors. Very friendly, supportive atmosphere all around.
Describe your experience with your monitoring appointments at Genesis Fertility and Reproductive Medicine.
Normally didn't have to wait too long. On weekends, the wait time was always much longer.
Describe the costs associated with your care under Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine.
IVF cycles (without meds) around $10,000. They participated in the NYS IVF Grant program.
Describe Katherine Melzer Ross's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Genesis Fertility and Reproductive Medicine.
We went over the recommendations for number of embryos to be transferred based on age.
10
Doctor
Katherine Melzer Ross
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2017, Successful
10
10
Age 40 - 47
3 IVF
Poor Egg Quality
European
Latinx
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Whether we had succeeded or failed in accomplishing our objectives we would still recommend Dr. Grazi to be the doctor of your choosing since he was the only doctor that enabled us to get us through this most difficult crisis in our lives with the least amount of emotional, psychological, spiritual, ethical and financial stress that anyone has ever dream of...We started with an IVF procedure that made use of the meds-- Menopur and Bravelle to stimulate egg production.
The billing department [at Genesis Fertility and Reproductive Medicine] was very helpful. Cost is negotiated if it is too high for the consumer. Financially this clinic is operated in a very business-like manner.They are very flexible at costs...The nursing staff was very attentive to all of our needs. They directed us on what we needed to do and when to do it. The service was always available 24 Hours per day... The only weakness I will make mention of is the fact that the time you wait can be long even though there may only be one patient before you...
How was your experience with Richard Grazi at Genesis Fertility and Reproductive Medicine?
Success in overcoming our infertility issues did not come immediately for us. I have heard that for some people it does come quickly; however, for us, it had become a very grueling experience which, required a major effort from both of us. We had consulted and were treated by many fertility specialists prior to discovering Dr. Grazi. All of them were very skilled, extremely knowledgeable, highly recommended and reputable, but none of them were anything like Dr. Grazi. Unique and special are only two of the many adjectives that truly describe his key attributes. For us Dr. Grazi was the only weapon we had to combat the grueling experience that we had undergone while going through our “ART” experience. Even though we owe our success to a “Higher Authority” (God the Creator), without, Dr. Grazi our “ART” experience would have been vastly different. Whether we had succeeded or failed in accomplishing our objectives we would still recommend Dr. Grazi to be the doctor of your choosing since he was the only doctor that enabled us to get us through this most difficult crisis in our lives with the least amount of emotional, psychological, spiritual, ethical and financial stress that anyone has ever dream of. Dr. Grazi was God’s answer to our prayers!
What's one piece of advice would you give a prospective patient of Richard Grazi at Genesis Fertility and Reproductive Medicine?
Trust his judgement, heed his advice and seriously consider his recommendations for he is truly a very remarkable doctor to be under the care of.
During treatment, were you treated like a number or a human with Richard Grazi at Genesis Fertility and Reproductive Medicine?
Dr. Richard Grazi is a unique and special doctor to be with. There is no other doctor like him in the field of infertility.
Describe the protocols Richard Grazi used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
We started with an IVF procedure that made use of the meds-- Menopur and Bravelle to stimulate egg production.
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
The nursing staff was very attentive to all of our needs. They directed us on what we needed to do and when to do it. The service was always available 24 Hours per day.
Describe your experience with Genesis Fertility and Reproductive Medicine.
The clinic's strengths lies in their cleanliness and orderly atmosphere. The facility and all of its furnishings ae completely new and very well cared for. The waiting room is furnished with a large flat screen television, which, gives the people the chance to unwind from the stress involved with the experience. Children are not allowed to be there since it is such a sensitive issue, which, also relieves the stress associated with going through the experience. We have been to clinics that are like a train station-- noisy and crowded; however this clinic is nothing at all like that. Each doctor has there own separate office and the layout of the clinic is very conducive to a stress-free environment. The waiting area is not lined with photographs of infants as was some of the other clinics we visited. The waiting area does not imply anything of a consumer product being sold or marketed. It clearly has only one element which says -- "Genesis Where Life Begins" -- which can be interpreted in different ways. When one goes to meet with the doctors or nurses they see time testimonials attached to the wall which all praise the good results they achieved while being a patient there. The only weakness I will make mention of is the fact that the time you wait can be long even though there may only be one patient before you.
Describe your experience with your monitoring appointments at Genesis Fertility and Reproductive Medicine.
An efficient well oiled machine. I had to be there at 6:30 AM if I wanted to get out quickly. This did not ruin my schedule.
Describe the costs associated with your care under Richard Grazi at Genesis Fertility and Reproductive Medicine.
The costs were fair and reasonable. The billing department was very helpful. Cost is negotiated if it is too high for the consumer. Financially this clinic is operated in a very business-like manner. It is excellent! They are very flexible at costs. There isn't a service performed that is over-priced or out of reach for the consumer. Deals are made and results are obtained.
Describe Richard Grazi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Genesis Fertility and Reproductive Medicine.
Dr. Grazi only transferred one embryo. Transferring multiple embryos was never recommended and was never performed.
10
Doctor
Richard Grazi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2017, Successful
10
10
Age 36 - 37
3 IUI
2 IVF
Unexplained
European
Middle Eastern
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Kulak was] Warm and friendly from the moment we met. Always available to us, whether in person, via phone or email. Checked in with me to see how I was doing. Was warm and supportive and sensitive when I was going through a D&C for a miscarriage after my first IVF cycle. Shared our joy when I finally became pregnant with the baby that is now my healthy, thriving son...Went right into the next IVF cycle after D&C, adjusted protocol a bit - used Lupron, menopur, gonal f and then triggered. This ended up being a freeze all cycle since we retrieved 21 eggs and we were being cautious of overstimulation.
[Genesis Fertility and Reproductive Medicine] Clean and modern space. Easy that Brooklyn surgery center is attached for procedures/surgeries. The staff made us feel like family. From the front desk to the docs and nurses to the phlebotomists and sono techs -- everyone always kept us well informed, helped out, answered questions, cheered us on. We felt like they were genuinely rooting for us and we felt that the were genuinely sharing our happiness and joy when we were finally successful. Our doc was brilliant and gentle and just all around amazing. And I'd say that even if we hadn't been successful.
How was your experience with David Kulak at Genesis Fertility and Reproductive Medicine?
Warm and friendly from the moment we met. Always available to us, whether in person, via phone or email. Checked in with me to see how I was doing. Was warm and supportive and sensitive when I was going through a D&C for a miscarriage after my first IVF cycle. Shared our joy when I finally became pregnant with the baby that is now my healthy, thriving son.
What's one piece of advice would you give a prospective patient of David Kulak at Genesis Fertility and Reproductive Medicine?
Be open, share your concerns, ask questions.
During treatment, were you treated like a number or a human with David Kulak at Genesis Fertility and Reproductive Medicine?
Amazingly warm bedside manner. We felt like family. He was easy to talk to and we always felt so very comfortable with him. He was also supportive and sensitive during our darker times, like when we were miscarrying.
Describe the protocols David Kulak used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
Started with 3 IUIs with clomid and ovidrel trigger. None successful. Moved right onto IVF - first cycle gave us 8 eggs retrieved, only 2 viable embryos -- two transferred, resulted in a pregnancy in which we lost the heartbeat by the 8 week sono. Went right into the next IVF cycle after D&C, adjusted protocol a bit - used Lupron, menopur, gonal f and then triggered. This ended up being a freeze all cycle since we retrieved 21 eggs and we were being cautious of overstimulation. The doc felt that my body wouldn't be ready for a fresh cycle and if I got pregnant, it could worsen symptoms of overstimulation. We froze 5 day 5 blastocysts. Went into our frozen cycle a month or two after retrieval and transferred two blasts. This resulted in a negative. Went right into our next frozen cycle and transferred two more blasts. This resulted in my healthy singleton pregnancy.
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
Amazing. Compassionate. Our biggest cheerleaders. Shared in our joys and were there for us during our dark days. They were gentle and communicated well. They always made us feel comfortable. Same can be said for the phlebotomists and the sono techs. Everyone treated us like family.
Describe your experience with Genesis Fertility and Reproductive Medicine.
Clean and modern space. Easy that Brooklyn surgery center is attached for procedures/surgeries. The staff made us feel like family. From the front desk to the docs and nurses to the phlebotomists and sono techs -- everyone always kept us well informed, helped out, answered questions, cheered us on. We felt like they were genuinely rooting for us and we felt that the were genuinely sharing our happiness and joy when we were finally successful. Our doc was brilliant and gentle and just all around amazing. And I'd say that even if we hadn't been successful.
Describe your experience with your monitoring appointments at Genesis Fertility and Reproductive Medicine.
You have to get there early. Monitoring starts very early, at 6:45 am, and it's first come, first served. This was never a problem for me though as I'd get there very early since I had to go to work afterwards. These monitoring hours worked well with my work schedule.
Describe the costs associated with your care under David Kulak at Genesis Fertility and Reproductive Medicine.
My insurance covered quite a bit, so we were lucky. We did have some out of pocket expenses with procedures that were done, co pays, medications etc. Our total out of pocket for all of our treatment in total was under $15,000.
Describe David Kulak's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Genesis Fertility and Reproductive Medicine.
We transferred two embryos each time which worked well for us.
10
Doctor
David Kulak
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2016, Successful
10
10
Age 29 - 34
8 IUI
6 IVF
6 Egg Freezing
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Other
Income $100K - $199K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Grazi was not only my physician but he became a trusted and valued friend. When I became his patient it was on the heels of my current doctor retiring. I was very confused and unsure about the future. I felt as though I had to reexplain our history and open up our lives to a new person once again...I was never just a patient- I was always a person- he consistently spoke to me about my life, work and child. Asking questions, getting to know us- as a couple.
Like everything in life there was a mixture of extremely loving and compassionate nurses [at Genesis - Bay Parkway] and others that "just" did their job. Cindy & Joanne were both amazingly compassionate, understanding and loving. They went above and beyond in every way!...Trust Dr Grazi's experience and advice-- he has been doing this a long time & has a true understanding of the science behind this process.
How was your experience with Richard Grazi at Genesis Fertility and Reproductive Medicine?
Dr Grazi was not only my physician but he became a trusted and valued friend. When I became his patient it was on the heels of my current doctor retiring. I was very confused and unsure about the future. I felt as though I had to reexplain our history and open up our lives to a new person once again. I was not excited about it at the time but it turned out to be the best thing to ever happen to us. Dr Grazi was always extremely involved, passionate and understanding of our journey. We had many, many, many set backs and he held our hand through each one. I have nothing but love and gratitude for all he did for us and our family.
What's one piece of advice would you give a prospective patient of Richard Grazi at Genesis Fertility and Reproductive Medicine?
Trust Dr Grazi's experience and advice-- he has been doing this a long time & has a true understanding of the science behind this process. He never wavered while helping us through our journey and when we did hit a road block he referred us to other specialists with the experience we needed. And after that, we stayed true and had faith in Dr.Grazi and kept our course with him. In the end he brought us to our final destination, our sweet baby girl.
During treatment, were you treated like a number or a human with Richard Grazi at Genesis Fertility and Reproductive Medicine?
I was never just a patient- I was always a person- he consistently spoke to me about my life, work and child. Asking questions, getting to know us- as a couple. Wanting to know about our goal as a couple, our expectations of the process and consistently asking how we felt at each step of the process.
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
Like everything in life there was a mixture of extremely loving and compassionate nurses and others that "just" did their job. Cindy & Joanne were both amazingly compassionate, understanding and loving. They went above and beyond in every way!
What specific things went wrong at Genesis Fertility and Reproductive Medicine?
  • Failed to call with results
  • Provided conflicting information
10
Doctor
Richard Grazi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
5
5
Age 42 - 43
3 IUI
2 IVF
Poor Egg Quality
East Asian
Income $200K - $499K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Grazi had a strange communication style, which I found a bit creepy and inappropriate. I also got the impression that he didn't really listen to my questions all that well - he would often interrupt mid-sentence, which, as a professional woman fairly senior in my career, I found very irritating. Also, he did 3 rounds of IUI, and then only after that told me that because of my age, IUI is very unlikely to be successful -- he didn't have a good answer to why he had me do 3 rounds of IUI instead of going right to IVF.
I loved the nursing staff [at Genesis Fertility]. There were two IVF nurses who did the phone calls daily and would answer questions - they were usually pretty good about calling back if you had a question. The monitoring nurses were really great - very friendly, and really gave me the feeling they were rooting for me...Dr. Grazi had a strange communication style, which I found a bit creepy and inappropriate. I also got the impression that he didn't really listen to my questions all that well - he would often interrupt mid-sentence, which, as a professional woman fairly senior in my career, I found very irritating. Also, he did 3 rounds of IUI, and then only after that told me that because of my age, IUI is very unlikely to be successful -- he didn't have a good answer to why he had me do 3 rounds of IUI instead of going right to IVF.
How was your experience with Richard Grazi at Genesis Fertility and Reproductive Medicine?
Dr. Grazi had a strange communication style, which I found a bit creepy and inappropriate. I also got the impression that he didn't really listen to my questions all that well - he would often interrupt mid-sentence, which, as a professional woman fairly senior in my career, I found very irritating. Also, he did 3 rounds of IUI, and then only after that told me that because of my age, IUI is very unlikely to be successful -- he didn't have a good answer to why he had me do 3 rounds of IUI instead of going right to IVF.
What's one piece of advice would you give a prospective patient of Richard Grazi at Genesis Fertility and Reproductive Medicine?
See if you get the feeling that he's not listening, and if so, get the heck out of there.
During treatment, were you treated like a number or a human with Richard Grazi at Genesis Fertility and Reproductive Medicine?
The nurses and front desk staff are very attuned to the patients and know everyone by name. I LOVED the nurses especially.
Describe the protocols Richard Grazi used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
I've tossed my notes already, but I remember the nurses telling me that the dose for the ovarian stimulation was lower than average (based on how the body reacted). One thing I noticed was the dose on the 2nd round was lower than on the first, and the number of eggs retrieved was much smaller, and there were no viable blastocysts from the 2nd retrieval.
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
I loved the nursing staff. There were two IVF nurses who did the phone calls daily and would answer questions - they were usually pretty good about calling back if you had a question. The monitoring nurses were really great - very friendly, and really gave me the feeling they were rooting for me.
Describe your experience with Genesis Fertility and Reproductive Medicine.
I understand that some clinics have long wait times. I only had one visit out of dozens where I had to wait more than 15 minutes. Weekend monitoring gets a bit busy, but even then they usually have you in and out of there.
Describe your experience with your monitoring appointments at Genesis Fertility and Reproductive Medicine.
It helped that they have two locations for monitoring, and you could go to either one. I never waited longer than 15 minutes for monitoring.
Describe the costs associated with your care under Richard Grazi at Genesis Fertility and Reproductive Medicine.
They have two different cost schedules - one is for patients covered by insurance, and the other is for self-pay. The self-pay is HIGHER, which we found out when we hit our maximum on the insurance coverage after only 1 round of IVF. 1 round, including medications, clocked in at $20k.
Describe Richard Grazi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Genesis Fertility and Reproductive Medicine.
I had a strong preference for single embryo transfer and he seemed fine with that.
5
Doctor
Richard Grazi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014 - 2016, Unsuccessful
10
7
Age 31 - 33
4 IVF
Anovulation
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Tubal Blockage
Recurrent Pregnancy Loss
European
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Neutral
Unsuccessful
He [Dr. Richard Grazi] generally preferred single transfers so that if something went wrong on the maternal end, more than one embryo would not be lost. Also because he didn’t prefer to put patients in the situation of carrying multiples...He’s the kindest and most understanding doctor you could want. He routinely reminded me to balance treatments with other areas of life that brought joy, asked about my grandmother repeatedly when I told him she was sick, etc. When we eventually celebrate the birth of a daughter who was conceived outside of his care, he was so happy for us.
advocate for yourself with the clinic [Genesis Fertility and Reproductive Medicine]!...Some of the nurses were amazing, sensitive and I always felt they were cheering me on, identifying with my situation, etc. Others knew the medicine well, but they were less helpful with answering questions or handling it when I was stressed / upset. One (Irene) was particularly frustrating in her mannerisms because she treated my husband like an outsider, saying he asked too many questions and he should go online to read more info. In the end, she was nice to me, but we tried to avoid her mostly.
How was your experience with Richard Grazi at Genesis Fertility and Reproductive Medicine?
He’s so kind, thoughtful, and gentle. He seems very knowledgeable about medicine and caught 3/4 of my diagnoses right away on the first visit. Even when we went for 3 other opinions, everyone agreed with his course of treatment (even though it wasn’t successful).
What's one piece of advice would you give a prospective patient of Richard Grazi at Genesis Fertility and Reproductive Medicine?
Enjoy the best bedside manner you’ll ever receive! But advocate for yourself with the clinic!
During treatment, were you treated like a number or a human with Richard Grazi at Genesis Fertility and Reproductive Medicine?
He’s the kindest and most understanding doctor you could want. He routinely reminded me to balance treatments with other areas of life that brought joy, asked about my grandmother repeatedly when I told him she was sick, etc. When we eventually celebrate the birth of a daughter who was conceived outside of his care, he was so happy for us.
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
Some of the nurses were amazing, sensitive and I always felt they were cheering me on, identifying with my situation, etc. Others knew the medicine well, but they were less helpful with answering questions or handling it when I was stressed / upset. One (Irene) was particularly frustrating in her mannerisms because she treated my husband like an outsider, saying he asked too many questions and he should go online to read more info. In the end, she was nice to me, but we tried to avoid her mostly.
Describe your experience with Genesis Fertility and Reproductive Medicine.
I thought Dr Grazi was excellent, but some members of the nursing staff had some improvements to make. The billing / admin department seemed disorganized. The lab didn’t get me the results I wanted. And the surgical center they used in the building was a disaster - truly a terrible experience. (Rude and insensitive OR staff, couldn’t supply a Tylenol after retrieval because they couldn’t find any - in short, the surgical center was totally unprofessional.)
Describe your experience with your monitoring appointments at Genesis Fertility and Reproductive Medicine.
The hours were increasingly early due to short staffing & running multiple monitoring satellite locations. Wait times in the satellite were typically short. Sometimes doors were locked and no one answered the phone, or I missed my chance for monitoring if I arrived too close to the end of the window. At one point, the monitoring hours changed but no one informed me. Sunday monitoring at the main office generally had a long wait time.
Describe the costs associated with your care under Richard Grazi at Genesis Fertility and Reproductive Medicine.
Approximately $12,000/ cycle, plus additional fees for medications, ICSI, PGS, and surgical center.
Describe Richard Grazi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Genesis Fertility and Reproductive Medicine.
He generally preferred single transfers so that if something went wrong on the maternal end, more than one embryo would not be lost. Also because he didn’t prefer to put patients in the situation of carrying multiples.
10
Doctor
Richard Grazi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
10
10
Age 42 - 43
3 IUI
4 IVF
European
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Grazi made us comfortable throughout the process. He explained everything in great detail (at our request) and walked us through the back and forth of making decisions when there was no clear right answer (often the case in this process). He gave his opinion when we asked for it and always helped us weigh our options to make a decision we felt comfortable with.
The nursing staff at Genesis is a team of stars. They are so compassionate and wonderful.... If you arrive early for your shots, you are in and out of there quickly. Bay Parkway facility is clean, professional.... It was fairly easy -- sometimes there was more of a wait than others, but never too long and if you get there early you can be first.... They once didn't call with our results. They were extremely apologetic and kind about it, and made great efforts to close any communications gaps in their practice to ensure it wouldn't happen again. It was a fluke and had never happened before. They more than made up for it.
How was your experience with Richard Grazi at Genesis Fertility and Reproductive Medicine?
Dr. Grazi made us comfortable throughout the process. He explained everything in great detail (at our request) and walked us through the back and forth of making decisions when there was no clear right answer (often the case in this process). He gave his opinion when we asked for it and always helped us weigh our options to make a decision we felt comfortable with.
During treatment, were you treated like a number or a human with Richard Grazi at Genesis Fertility and Reproductive Medicine?
Dr. Grazi was sensitive to the fact that this is a delicate and emotional process. He always gave us plenty of time with him and answered every detailed question.
Describe the protocols Richard Grazi used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
First Gonol F, Progesterone, Ovidrel Switched to Lupron, Bravelle, Menopur with good results
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
The nursing staff at Genesis is a team of stars. They are so compassionate and wonderful.
Describe your experience with Genesis Fertility and Reproductive Medicine.
I've heard nightmare stories about wait times at other clinics. If you arrive early for your shots, you are in and out of there quickly. Bay Parkway facility is clean, professional.
Describe your experience with your monitoring appointments at Genesis Fertility and Reproductive Medicine.
It was fairly easy -- sometimes there was more of a wait than others, but never too long and if you get there early you can be first.
Describe the costs associated with your care under Richard Grazi at Genesis Fertility and Reproductive Medicine.
Completely covered by insurance
Describe Richard Grazi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Genesis Fertility and Reproductive Medicine.
We did PGD testing on all our embryos so we only implanted those of high quality, one at a time. Totally worth the $ to get that test to get the highest quality embryos possible !
What specific things went wrong at Genesis Fertility and Reproductive Medicine?
  • Failed to call with results
Describe the specific things that went wrong at Genesis Fertility and Reproductive Medicine.
They once didn't call with our results. They were extremely apologetic and kind about it, and made great efforts to close any communications gaps in their practice to ensure it wouldn't happen again. It was a fluke and had never happened before. They more than made up for it.
10
Doctor
Richard Grazi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013, Unsuccessful
2
3
Age 28
9 IUI
IVF
Unexplained
Ashkenazi Jewish
Income $50K - $99K
1st of 6 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
The doctor [Dr. Grazi] was not very warm however seemed optimistic. He had his nurses perform the IUIs and I had to make an appointment with him to find out why he think it failed. He was not very communicative...He did not adjust treatments at all and did the same thing over and over and recommended IVF after 3 failed IUIs instead of trying to find out why they failed...You only communicate with this doctor when your treatment has failed.
The nurse [at Genesis] dropped my husbands sperm sample before our IUI. She stated it was no big deal and proceeded to do the IUI. I did not get phone calls of my results in a timely manner. I had to call constantly to get results and they would often not call back till a day or two later...This clinic is a cattle call. You will not receive any personal or one on one attention. I felt very empty here..There was only one nurse who was kind and compassionate.
How was your experience with Richard Grazi at Genesis Fertility and Reproductive Medicine?
You only communicate with this doctor when your treatment has failed. He does not perform the IUIs, the nurses do which I really did not like. He did not adjust treatments at all and did the same thing over and over and recommended IVF after 3 failed IUIs instead of trying to find out why they failed.
What's one piece of advice would you give a prospective patient of Richard Grazi at Genesis Fertility and Reproductive Medicine?
Dont expect too much from this doctor. Dont expect to see him or be treated by him often. You need to be your own advocate.
During treatment, were you treated like a number or a human with Richard Grazi at Genesis Fertility and Reproductive Medicine?
The office was a cattle call like experience. The doctor was not very warm however seemed optimistic. He had his nurses perform the IUIs and I had to make an appointment with him to find out why he think it failed. He was not very communicative.
Describe the protocols Richard Grazi used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
I did 3 IUIs with this doctor. He recommended letrozole each time and was not open to trying clomid. He did not change up the next cycle after a failed one which I found disappointing. He recommended IVF instead of doing further testing.
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
There was only one nurse who was kind and compassionate. Toby was very blunt and cold and made me feel uncomfortable during my IUIs. Another nurse dropped my husbands sperm sample on the floor and still proceeded to do the IUI!
Describe your experience with Genesis Fertility and Reproductive Medicine.
This clinic is a cattle call. You will not receive any personal or one on one attention. I felt very empty here especially since this was when I was first starting out in my infertility journey. Maybe there are newer doctors there that are more involved in patient care but Dr. Grazi was not one of them.
Describe the costs associated with your care under Richard Grazi at Genesis Fertility and Reproductive Medicine.
We did 3 IUIs with this dr. We did back to back IUIs those cycles. Insurance covered one and we paid $400 for the second one. In total we probably paid around a few thousand for out of pocket IUIS, recombine testing, and copays.
What specific things went wrong at Genesis Fertility and Reproductive Medicine?
  • Failed to call with results
  • Failed to convey critical information
  • Lost or damaged samples
Describe the specific things that went wrong at Genesis Fertility and Reproductive Medicine.
The nurse dropped my husbands sperm sample before our IUI. She stated it was no big deal and proceeded to do the IUI. I did not get phone calls of my results in a timely manner. I had to call constantly to get results and they would often not call back till a day or two later.
2
Doctor
Richard Grazi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
3
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2011, Successful
10
10
Age 28 - 29
1 IUI
2 IVF
Tubal Blockage
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Grazi is an honest, kind, compassionate, smart man. He was patient and helped comfort me in my time of struggles with infertility. He always had a "plan" and kept me hopeful . He helped make my dream of becoming a mother come true! He became my friend along the way! I have nothing negative to say about him!... While being completely upfront and truthful , Dr. Grazi eased my anxieties st every appointment I made with him. He calmed my frustrations and sat and talked with me one on one every time I requested an appointment.
Every nurse I dealt with at Genesis was compassionate, smart, patient, and helpful! Once I finally received my positive pregnancy test many nurses called me with the positive results . They were thrilled for me and treated me like family!
How was your experience with Richard Grazi at Genesis Fertility and Reproductive Medicine?
Dr Grazi is an honest, kind, compassionate, smart man. He was patient and helped comfort me in my time of struggles with infertility. He always had a "plan" and kept me hopeful . He helped make my dream of becoming a mother come true! He became my friend along the way! I have nothing negative to say about him!
What's one piece of advice would you give a prospective patient of Richard Grazi at Genesis Fertility and Reproductive Medicine?
Be patient and trust this doctor!
During treatment, were you treated like a number or a human with Richard Grazi at Genesis Fertility and Reproductive Medicine?
While being completely upfront and truthful , Dr. Grazi eased my anxieties st every appointment I made with him. He calmed my frustrations and sat and talked with me one on one every time I requested an appointment.
Describe the protocols Richard Grazi used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
After a year of ttc with no results and an HSG which showed a blocked left Tube I made my first appointment in December of 2010 at Genesis Fertility with DR GRAZI! I was able to get an appointment rather quickly which I was happy about. Dr. Grazi sat with me and my husband and we discussed our options. We started an IUI cycle when I ovulated from my right Fallopian tube as this was the unblocked tube! This resulted in an ectopic pregnancy which was taken care of with methotrexate at Genesis. We then processed to to IVF a few months after the ectopic and I transferred 2 embryos and got negative pt results. The next cycle we did a fresh ivf again and we changed my medicine and I conceived my son , who is now 5.
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
Every nurse I dealt with at Genesis was compassionate, smart, patient, and helpful! Once I finally received my positive pregnancy test many nurses called me with the positive results . They were thrilled for me and treated me like family!
Describe your experience with your monitoring appointments at Genesis Fertility and Reproductive Medicine.
Convenient and worked ab
Describe Richard Grazi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Genesis Fertility and Reproductive Medicine.
Dr Grazi was a very conservative doctor and his goal was for me to have a single healthy pregnancy . His goal was reached.
10
Doctor
Richard Grazi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Successful
10
10
Age 24 - 27
2 IVF
2 Egg Freezing
2 Embryo Freezing
Male Factor
Middle Eastern
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
As soon as we met Dr Grazi, we were treated like our infertility problem was his. His concern, passion to achieve success, care and love was as if he was living our nightmare with us. He worked diligently with us to find a solution to our infertility nightmare and worked closely on achieving positive results. We could not have done it without Dr Grazi, and appreciate all he done for us immensely.
We would go early in the morning [to Genesis Fertility and Reproductive Medicine], the office was welcoming, staff were super friendly, and visits were a pleasure...Office was clean, advanced technology, new building. All communication was done in high fashion, billing department was respectful and flexible with our requests. Front desk was always friendly and discreet when using names to call. Overall a great office.
How was your experience with Richard Grazi at Genesis Fertility and Reproductive Medicine?
Dr Grazi is a very warm caring Dr. He is very passionate on achieving success for his patients. Patient confidently is kept to the utmost form and fashion. He was always very on top of our treatments and matters.
What's one piece of advice would you give a prospective patient of Richard Grazi at Genesis Fertility and Reproductive Medicine?
I wouldn't change anything. we are very happy with Dr Grazi and the Genesis team.
During treatment, were you treated like a number or a human with Richard Grazi at Genesis Fertility and Reproductive Medicine?
As soon as we met Dr Grazi, we were treated like our infertility problem was his. His concern, passion to achieve success, care and love was as if he was living our nightmare with us. He worked diligently with us to find a solution to our infertility nightmare and worked closely on achieving positive results. We could not have done it without Dr Grazi, and appreciate all he done for us immensely.
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
We would go early in the morning, the office was welcoming, staff were super friendly, and visits were a pleasure.
Describe your experience with Genesis Fertility and Reproductive Medicine.
Office was clean, advanced technology, new building. All communication was done in high fashion, billing department was respectful and flexible with our requests. Front desk was always friendly and discreet when using names to call. Overall a great office.
Describe the costs associated with your care under Richard Grazi at Genesis Fertility and Reproductive Medicine.
a cycle would cost us between $10000 to $17000
Describe Richard Grazi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Genesis Fertility and Reproductive Medicine.
We had multiple IVF cycles at Genesis, sometimes we were advised to do single and other multiple transfers. Each cycle is accessed separate.
10
Doctor
Richard Grazi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Successful
10
10
Age 29
2 IUI
1 IVF
Unexplained
Ashkenazi Jewish
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Grazi was very knowledgeable and professional. Moreover, he was compassionate and cared about me as a person. I enjoyed the way he described each process and guided me through all of the steps. IVF is not easy. Dr. Grazi put me at ease and gave us hope.
Clinic was always clean and well-kept. Appointments were easy to make and nurses made sure to adhere to my schedule. It was also great to have a hotline to call them anytime I had a question or concern. Morning monitoring was also quick and efficient.
How was your experience with Richard Grazi at Genesis Fertility and Reproductive Medicine?
Dr. Grazi was very knowledgeable and professional. Moreover, he was compassionate and cared about me as a person. I enjoyed the way he described each process and guided me through all of the steps. IVF is not easy. Dr. Grazi put me at ease and gave us hope.
What's one piece of advice would you give a prospective patient of Richard Grazi at Genesis Fertility and Reproductive Medicine?
Be patient with the process. I know it could be frustrating but listen to the doctor as he has plenty of experience. Ask questions! Dr. Grazi is always there to answer them.
During treatment, were you treated like a number or a human with Richard Grazi at Genesis Fertility and Reproductive Medicine?
Dr. Grazi was extremely sympathetic and open. He took the time to answer all questions and appointments were never rushed.
Describe the protocols Richard Grazi used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
Injections followed by retrieval and embryo transfer. We also opted to do genetic testing on the embryos.
Describe your experience with your nurse at Genesis Fertility and Reproductive Medicine. (Assigned nurse: Irina)
She was very personable and optimistic. Irina always put me in a good mood and made the process more human-like. She was more like a mother figure guiding me every step of the way.
Describe your experience with Genesis Fertility and Reproductive Medicine.
Clinic was always clean and well-kept. Appointments were easy to make and nurses made sure to adhere to my schedule. It was also great to have a hotline to call them anytime I had a question or concern. Morning monitoring was also quick and efficient.
Describe the costs associated with your care under Richard Grazi at Genesis Fertility and Reproductive Medicine.
20+ thousand for everything
Describe Richard Grazi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Genesis Fertility and Reproductive Medicine.
Yes. Single was better due to my conditions. Dr. Grazi explained and advised against multiple embryo transfer in my case.
10
Doctor
Richard Grazi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unsuccessful
7
7
Age 29 - 30
3 IUI
Donor Sperm
European
Income $50K - $99K
1st of 2 Docs
Neutral
Neutral
Unsuccessful
He [Dr. Grazi] is a great doctor. I would email him about concerns I had And he would always address them by the end of the day. I felt comfortable and clam around him. He has a lot of patience. Just wish I was stop not getting pregnant and actually go to term...1st round IUI did 50mg of clomid. Ended in chemical pregnancy. Second cycle IUI did 50mg ended up not getting pregnant. 3rd round did 100mg of clomid,
The billing department needs more compassion and not to be so mean. They need really get their facts together before telling patients things will get covered and end up not being covered. Other then that I love this clinic [RMA]. You get free parking, nurses are all friendly, dr answers all and any questions you may have...The nurses usually knew who I was when I walked in. I didn't feel rushed and they always answered all my questions
How was your experience with Richard Grazi at Genesis Fertility and Reproductive Medicine?
He is a great doctor. I would email him about concerns I had And he would always address them by the end of the day. I felt comfortable and clam around him. He has a lot of patience. Just wish I was stop not getting pregnant and actually go to term.
What's one piece of advice would you give a prospective patient of Richard Grazi at Genesis Fertility and Reproductive Medicine?
To bring in any questions you may have so he can answer them.
During treatment, were you treated like a number or a human with Richard Grazi at Genesis Fertility and Reproductive Medicine?
The nurses usually knew who I was when I walked in. I didn't feel rushed and they always answered all my questions
Describe the protocols Richard Grazi used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
1st round IUI did 50mg of clomid. Ended in chemical pregnancy. Second cycle IUI did 50mg ended up not getting pregnant. 3rd round did 100mg of clomid, didnt respond and did a stair stepper. Took 150mg of clomid then IUI and ended in chemical pregnancy
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
Very nice. Always return my calls in a timely manner
Describe your experience with Genesis Fertility and Reproductive Medicine.
The billing department needs more compassion and not to be so mean. They need really get their facts together before telling patients things will get covered and end up not being covered. Other then that I love this clinic. You get free parking, nurses are all friendly, dr answers all and any questions you may have.
Describe the costs associated with your care under Richard Grazi at Genesis Fertility and Reproductive Medicine.
Insurance covered a lot of my stuff I think. Still waiting to hear back.
7
Doctor
Richard Grazi
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
7
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
10
10
Age 36
4 IUI
2 IVF
Donor Sperm
Black or African-American
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Grazi] is honest, clear, knowledgeable and very patient. He always put me at ease. Accepted my input and choices for my care but was honest and explained when something wasn't possible. Clearly explained the pros and cons of each medication and decision...He took his time in answering all of my questions. Was kind, sincere and honest when my worries got the best of me. He personally called me after my failed transfers..
They [nurses at Genesis - Bay Parkway] were my cheerleaders! Every single one of them. Clear, honest, knowledgeable and compassionate...You never just feel like a number from the front desk to the to the lab everyone is warm and friendly and actually remembers your name!...I never waited too long and was always able to make it to work in time afterwards. The staff makes you feel comfortable...
How was your experience with Richard Grazi at Genesis Fertility and Reproductive Medicine?
He is honest, clear, knowledgeable and very patient. He always put me at ease. Accepted my input and choices for my care but was honest and explained when something wasn't possible. Clearly explained the pros and cons of each medication and decision.
What's one piece of advice would you give a prospective patient of Richard Grazi at Genesis Fertility and Reproductive Medicine?
Feel free to go with your list of questions!! He will take the time to answer them.
During treatment, were you treated like a number or a human with Richard Grazi at Genesis Fertility and Reproductive Medicine?
He took his time in answering all of my questions. Was kind, sincere and honest when my worries got the best of me. He personally called me after my failed transfers
Describe the protocols Richard Grazi used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
I don't recall them.
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
They were my cheerleaders! Every single one of them. Clear, honest, knowledgeable and compassionate.
Describe your experience with Genesis Fertility and Reproductive Medicine.
You never just feel like a number from the front desk to the to the lab everyone is warm and friendly and actually remembers your name!
Describe your experience with your monitoring appointments at Genesis Fertility and Reproductive Medicine.
I never waited too long and was always able to make it to work in time afterwards. The staff makes you feel comfortable.
Describe the costs associated with your care under Richard Grazi at Genesis Fertility and Reproductive Medicine.
I was able to apply for the NYS Demonstration Prgram which helped greatly with cost.
Describe Richard Grazi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Genesis Fertility and Reproductive Medicine.
He prefers to transfer one embryo at a time but agreeed when I strongly suggested to transfer two. Just be aware you will have to sign a waiver regarding the possibility of having multiples.
10
Doctor
Richard Grazi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2015, Successful
10
10
Age 33 - 35
6 IUI
Endometriosis
Prefer not to answer
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Grazi] He also understood my religious needs and was sympathetic to them...He spoke to me and really understood what I was going through. He was very kind, patient and understanding...He is extremely qualified and very competent...He gave us exactly what we wanted, a beautiful family. we also had surgery with him that went very well....Ask all your questions and trust that you're in good hands!...
..Clinic [Genesis - Bay Parkway] is super well run, very organized and the staff is amazing...[Nurses are] very patient, and caring. gentle with procedures and blood draw, very sweet on the phone, good with confidentiality....[the clinic is] very clean, organized... easy parking. privacy is taken care of...[Dr. Grazi] He spoke to me and really understood what I was going through. He was very kind, patient and understanding. He also understood my religious needs and was sympathetic to them.
How was your experience with Richard Grazi at Genesis Fertility and Reproductive Medicine?
We had a wonderful experience. He is extremely qualified and very competent. We have 5 beautiful children because of him. His clinic is super well run, very organized and the staff is amazing. He gave us exactly what we wanted, a beautiful family. we also had surgery with him that went very well.
What's one piece of advice would you give a prospective patient of Richard Grazi at Genesis Fertility and Reproductive Medicine?
Ask all your questions and trust that you're in good hands!
During treatment, were you treated like a number or a human with Richard Grazi at Genesis Fertility and Reproductive Medicine?
He spoke to me and really understood what I was going through. He was very kind, patient and understanding. He also understood my religious needs and was sympathetic to them.
Describe the protocols Richard Grazi used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
surgery to remove endometriosis, stage 4+ and then Immediate round of clomid and IUI to achieve pregnancy before endo had a chance to grow back. First round was successful, our first child was born nine months later. Endometriosis in our case, was "cured" through the pregnancies and all our subsequent children - conceived after 1 or 2 rounds of clomid and IUI.
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
very patient, and caring. gentle with procedures and blood draw, very sweet on the phone, good with confidentiality.
Describe your experience with Genesis Fertility and Reproductive Medicine.
very clean, organized... easy parking. privacy is taken care of.
Describe the costs associated with your care under Richard Grazi at Genesis Fertility and Reproductive Medicine.
almost all costs were covered through insurance. we were very fortunate.
10
Doctor
Richard Grazi
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2005 - 2010, Successful
7
6
Age 21 - 26
14 IUI
Anovulation
Male Factor
PCOS
Ashkenazi Jewish
Income $100K - $199K
1st of 3 Docs
Neutral
Doesn't Recommend
Successful
He [Dr Richard Grazi] was a little creepy. Hugged me when I didn't need to be hugged. I didn't feel it was appropriate. But I think it was his way of being "warm". I never understood his way of speaking....
I was recognized by the staff [at Genesis Fertility and Reproductive Medicine] there which was nice. Some of them even knew my by name. When I needed to get someone on the phone I was always successful...Billing dept is famous for being horrible human beings They also were very unhelpful when my insurance company (Oxford) didn't acknowledge that a woman under 21 would need fertility meds- so I had to pay for medication out of pocket !!
How was your experience with Richard Grazi at Genesis Fertility and Reproductive Medicine?
He was a little creepy. Hugged me when I didn't need to be hugged. I didn't feel it was appropriate. But I think it was his way of being "warm". I never understood his way of speaking.
What's one piece of advice would you give a prospective patient of Richard Grazi at Genesis Fertility and Reproductive Medicine?
Be patient
During treatment, were you treated like a number or a human with Richard Grazi at Genesis Fertility and Reproductive Medicine?
I was recongnized by the staff there which was nice. Some of them even knew my by name. When I needed to get someone on the phone I was always successful
Describe the protocols Richard Grazi used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
Follistim wth iui Post coital tests Hsg scans Injectables class which was nice
Describe your experience with your nurse at Genesis Fertility and Reproductive Medicine. (Assigned nurse: Irene )
She was better than the dr! She called every afternoon with instructions for that day.. If I had any questions I asked her.
Describe your experience with Genesis Fertility and Reproductive Medicine.
Billing dept is famous for being horrible human beings They also were very unhelpful when my insurance company (Oxford) didn't acknowledge that a woman under 21 would need fertility meds- so I had to pay for medication out of pocket !!
Describe the costs associated with your care under Richard Grazi at Genesis Fertility and Reproductive Medicine.
I had private insurance but my medication wasn't covered because I was under 21 and my insurance company didn't cover minors since they didn't think it was a necessity despite the letter my doctor wrote. So I had to pay out of pocket for medication. All else was covered.
What specific things went wrong at Genesis Fertility and Reproductive Medicine?
  • Failed to call with results
Describe the specific things that went wrong at Genesis Fertility and Reproductive Medicine.
I've had times when I had to call them and ask where my blood results/instructions were. It was late in the day, maybe I was on the bottom of their list of patients to call
7
Doctor
Richard Grazi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
10
8
Age 46
IVF
Donor Eggs
Diminished Ovarian Reserve
PCOS
Ashkenazi Jewish
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Neutral
Unsuccessful
[Dr. David Kulak was] Very patient, very timely answers...Very compassionate, patient, knowledgable, gets back to you right away...asks if procedure hurts, emotionally appropriate, reassuring. I felt like his only patient, though I wasn't!...FET with 2 day 5 embryos...be persistent if you have a concern-- he does not mind considering all options...Do your own research first, and come with questions.
[Genesis Fertility nurses were] Very kind, but overworked so rushed. Also, some had accents the were hard to understand....Only minor slip ups-- lost test results, some long waits, prescription request lost, pricing confusion, nothing major, always apologized...Procedure [FET] was $3800, but other things extra, saline soon $600, counselling $250, etc...You will have a good experience whatever the outcome. They really try to work with you.
How was your experience with David Kulak at Genesis Fertility and Reproductive Medicine?
Very compassionate, patient, knowledgable, gets back to you right away. Helps find embryos, asks if procedure hurts, emotionally appropriate, reassuring. I felt like his only patient, though I wasn't!
What's one piece of advice would you give a prospective patient of David Kulak at Genesis Fertility and Reproductive Medicine?
Do your own research first, and come with questions. Also, be persistent if you have a concern-- he does not mind considering all options.
During treatment, were you treated like a number or a human with David Kulak at Genesis Fertility and Reproductive Medicine?
Very patient, very timely answers
Describe the protocols David Kulak used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
FET with 2 day 5 embryos.
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
Very kind, but overworked so rushed. Also, some had accents the were hard to understand.
Describe your experience with Genesis Fertility and Reproductive Medicine.
It matters who your MD is. Do HW beforehand. You will have a good experience whatever the outcome. They really try to work with you.
Describe the costs associated with your care under David Kulak at Genesis Fertility and Reproductive Medicine.
Procedure was $3800, but other things extra, saline soon $600, counselling $250, etc
Describe David Kulak's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Genesis Fertility and Reproductive Medicine.
First decided one embryo then two. Happy, as one was better than another.
What specific things went wrong at Genesis Fertility and Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Provided conflicting information
  • Lost or damaged samples
Describe the specific things that went wrong at Genesis Fertility and Reproductive Medicine.
Only minor slip ups-- lost test results, some long waits, prescription request lost, pricing confusion, nothing major, always apologized.
10
Doctor
David Kulak
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
8
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources