Shady Grove Fertility Atlanta
Available Resources
Genetic counseling
Acupuncture
Mental health counseling
Nutrition counseling
Administration of shots
Coordinating at-home nursing
Selling medication
is not offered
is not offered
Providing backup medication
Alpharetta
3400-A Old Milton Parkway
Alpharetta, GA 30005
404-843-2229
Buckhead/Piedmont
2061 Peachtree Road NW
Atlanta, GA 30309
404-843-2229
Sandy Springs
5445 Meridian Mark Road
Atlanta, GA 30342
404-843-2229
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32 assessments
10
Age
28
Treated
2019
Success with this Doc
Yes
Treatment
1 IUI, Donor Sperm
Diagnosis
—
10
The clinic [Shady Grove Fertility Altlanta] is beautiful, well designed, and clean. You never have a long wait. Refreshments are available in the waiting room. I would definitely recommend this facility to anyone ready to start a family...I will definitely be returning to Shady Grove Fertility when I am ready to conceive my second child...staff will make you feel comfortable and guide you through the process...They returned phone calls and emails promptly to address any of my concerns.
+ Read more
Age
28
Treated
2019
Success with this Doc
Yes
Race
Black or African-American
Income
$0 - $49K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, Donor Sperm
Diagnosis
—
10
Describe your experience with Shady Grove Fertility Atlanta.
The clinic is beautiful, well designed, and clean. You never have a long wait. Refreshments are available in the waiting room. I would definitely recommend this facility to anyone ready to start a family.
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
Dr. McCarthy-Keith is so kind and personable. She is attentive when you're speaking and is genuinely invested in you starting the family you desire.
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Lisa )
The staff is professional and helpful. They returned phone calls and emails promptly to address any of my concerns.
What specific things went wrong at Shady Grove Fertility Atlanta?
- Provided conflicting information
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
Dr. McCarthy-Keith is super knowledgeable, thorough, and kind! When she called with my pregnancy test results I could hear the pure joy in her voice. She really cares about her patients and that is so crucial when you work in such a sensitive field. I will definitely be returning to Shady Grove Fertility when I am ready to conceive my second child.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
First, come prepared with all of your questions written down. She will be able to answer them. Second, just breath I know this can be a stressful journey but try to relax. Dr. MK and her staff will make you feel comfortable and guide you through the process.
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
I have Polycystic Ovarian Syndrome so I do not ovulate on a regular basis. So we decided to do a medicated IUI to be able to better time my insemination. If I remember correctly, I took 2.5mg of letrazole for 7 days starting on the third day of my cycle. On cycle day 11/12 I believe (I don't quite remember) I went in for an ultrasound and had 1 follicle measuring at 24mm. That same evening as my ultrasound at 10pm I took a trigger shot of Ovidrel to force ovulation. My IUI was 36 hours later. 11 days past insemination I had my first positive pregnancy test. I was blessed enough to conceive on my first attempt!
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Atlanta.
I had a $50 copay for each visit including my IUI. My donor sperm which i got from California Cryobank cost about $2000 for 2 vials that is including shipping. My genetic testing was partially covered by insurance but still left me with a responsibility of about $900 in total I probably spent about $3500
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10
Age
47 - 48
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF, Donor Eggs
Diagnosis
Unexplained
10
We selected Shady Grove Fertility because it was the only local clinic that offered a guarantee (shared risk) program...guarantee program - $30,500 for live birth or money back...Dr. Namnoum was very kind, compassionate and supportive. She is the most hands-on and thorough doctor we encountered. She personally attended almost every ultrasound (and there were countless) and personally called us with test results. She was very encouraging when we encountered mid-cycle delays. It took us 3 IVF attempts with donor eggs before Dr. Namnoum helped us realize our dreams of parenthood. I am now 19 weeks pregnant. When we graduated to our OB, it was obvious she was genuinely happy for us. You are not just a statistic with her. She legitimately cares about her patients and she gets results. If you are battling infertility and want the best care – look no further. Thank you Dr. Namnoum!
+ Read more
Age
47 - 48
Treated
2018 - 2019
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
2 IUI, 1 IVF, Donor Eggs
Diagnosis
Unexplained
10
Describe your experience with Shady Grove Fertility Atlanta.
Dr. Namnoum was very kind, compassionate and supportive. She is the most hands-on and thorough doctor we encountered. She personally attended almost every ultrasound (and there were countless) and personally called us with test results. She was very encouraging when we encountered mid-cycle delays. It took us 3 IVF attempts with donor eggs before Dr. Namnoum helped us realize our dreams of parenthood. I am now 19 weeks pregnant. When we graduated to our OB, it was obvious she was genuinely happy for us. You are not just a statistic with her. She legitimately cares about her patients and she gets results. If you are battling infertility and want the best care – look no further. Thank you Dr. Namnoum!
How was your experience with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
We went to three different fertility clinics over a period of seven years to get our miracle. One doctor told us that I am one of the 5% of women who cannot conceive for whatever reason, nobody knows why. He told us to forget about adopting because they don’t want older people to adopt. After the heartbreak and tears because we thought we were done, we found Shady Grove Fertility and more importantly, we found Dr. Namnoum. After reviewing our massive file and meeting with us, we asked her if there was any hope. She said I see no reason that you cannot have a success pregnancy. Then she went to work for us. We selected Shady Grove Fertility because it was the only local clinic that offered a guarantee (shared risk) program. That was the best decision we could have made.
Dr. Namnoum was very kind, compassionate and supportive. She is the most hands-on and thorough doctor we encountered. She personally attended almost every ultrasound (and there were countless) and personally called us with test results. She was very encouraging when we encountered mid-cycle delays. It took us 3 IVF attempts with donor eggs before Dr. Namnoum helped us realize our dreams of parenthood. I am now 19 weeks pregnant. When we graduated to our OB, it was obvious she was genuinely happy for us. You are not just a statistic with her. She legitimately cares about her patients and she gets results. If you are battling infertility and want the best care – look no further. Thank you Dr. Namnoum!
What's one piece of advice would you give a prospective patient of Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
She is the best. You are lucky to have her as your doctor.
Describe the costs associated with your care under Anne Brawner Namnoum at Shady Grove Fertility Atlanta.
we did shared risk - guarantee program - $30,500 for live birth or money back.
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10
Age
29 - 34
Treated
2014 - 2019
Success with this Doc
Yes
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor
10
The Shady Grove offices are beautiful. I opted to be monitored at a couple of separate offices to better fit my personal needs. I loved that physicians are providing monitoring ultrasounds so that questions can be asked during the appointment while also making sure that only your primary physician makes any changes to your treatment protocol. I could count on Chrissi to relay all the needed information from Dr. Best as soon as my labs came back after each appointment. All other support staff was so nice, and so helpful from my first phone call to Shady Grove. The whole process has felt efficient without feeling like there has been any cutting of corners with regard to my medical care. I can’t say enough good things about my experience.
+ Read more
Age
29 - 34
Treated
2014 - 2019
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor
10
Describe your experience with Shady Grove Fertility Atlanta.
The Shady Grove offices are beautiful. I opted to be monitored at a couple of separate offices to better fit my personal needs. I loved that physicians are providing monitoring ultrasounds so that questions can be asked during the appointment while also making sure that only your primary physician makes any changes to your treatment protocol. I could count on Chrissi to relay all the needed information from Dr. Best as soon as my labs came back after each appointment. All other support staff was so nice, and so helpful from my first phone call to Shady Grove. The whole process has felt efficient without feeling like there has been any cutting of corners with regard to my medical care. I can’t say enough good things about my experience.
During treatment, were you treated like a number or a human with Monica Best at Shady Grove Fertility Atlanta?
Having gone through IVF herself, Dr. Best understands physically and emotionally what we are going through. She takes the time to answer questions, calm concerns, and just shows general care for our well-being. I love that she gives honest and direct medical advice, yet remains really positive and supportive of your wishes.
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Chrissi)
Chrissi and Dr. Best make a wonderful team. They communicate effectively together and ensure that all questions and concerns are addressed quickly. Mist of the time, Chrissi anticipated questions and provided the needed information before I could even ask. She is also extremely compassionate and easy to talk to.
How was your experience with Monica Best at Shady Grove Fertility Atlanta?
Just from meeting Dr. Best, you can tell not only that her bedside manner is wonderful, but also that she is extremely knowledgeable in her field. We were successful in our second round of IUI, and 4 years later we just had another IUI in hopes of conceiving a second child. We appreciated that even though IVF was the recommended medical treatment for our particular situation, Dr. Best respected and supported our wishes to stick with a treatment plan we felt more financially comfortable with.
What's one piece of advice would you give a prospective patient of Monica Best at Shady Grove Fertility Atlanta?
Don’t be afraid to share your questions or concerns. She will take the time to explain things thoroughly to you to make sure you feel knowledgeable and comfortable with your treatment plan.
Describe the protocols Monica Best used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
I have mild endometriosis that had been removed via laparoscopy a month prior to meeting Dr. Best. Dr. Best dicovered Diminished Ovarian Reserve when I was 28 years old. My husband had two varicoceles that were later repaired. IVF was recommended given our situation and the fact that we knew we would like to have more than on child. Financially we were prelared to try IUI twice and then move on to IVF.
2014: IUI #1: Femara 2.5mg, Ovidrel, IUI, Endometrin- Not successful
IUI #2: Femara 5mg, Bravelle, IUI, Endometrin- Successful singleton birth
2019: IUI #3 Femara 5mg (no response), Femara 7.5mg, Gonal-F, Estrace (thinned lining), Ovidrel, IUI, Prometrium- currently waiting for results.
Describe the costs associated with your care under Monica Best at Shady Grove Fertility Atlanta.
My most recent IUI cycle was about $2000 including consult, sonohistogram, all medications (including injectables), multiple monitoring appointments, and IUI.
Describe Monica Best's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Atlanta.
N/A
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10
Age
32 - 33
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
PCOS, Uterine Fibroids
10
The nurses [Shady Grove Atlanta] wanted nothing but to make the process as comfortable and easy as possible. They would make themselves available for questions, comfort you on your bad days, help you find inexpensive medicine, and give advice. They greeted you with a warm smile... One of the nurses comforted me during one of my many crying breakdowns. She would not leave me until I felt better. She gave me kind words and encouragement to keeping pushing forwards because great things were waiting.
+ Read more
Age
32 - 33
Treated
2018 - 2019
Success with this Doc
Yes
Race
Prefer not to answer
Income
$0 - $49K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
PCOS, Uterine Fibroids
10
Describe your experience with Shady Grove Fertility Atlanta.
Strength- fertility plan is tailored to your body and needs. Great customer service.
Weakness- One of the ladies in front talks to loudly when discusses your info.
Please ask questions and express concerns.
During treatment, were you treated like a number or a human with Mark Perloe at Shady Grove Fertility Atlanta?
One of the nurses comforted me during one of my many crying breakdowns. She would not leave me until I felt better. She gave me kind words and encouragement to keeping pushing forwards because great things were waiting. Another nurse made herself readily available if I needed help, had any questions or concerns, or needed help finding medicine quick and easy. Dr. Perloe was always warm and inviting, never leaving you in the dark about what will or not happen. You could tell him and his staff were very invested in helping me in conceiving a child. Also, the ladies that took blood sample were always upbeat and funny, they were very encouraging.
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Yolanda)
The nurses wanted nothing but to make the process as comfortable and easy as possible. They would make themselves available for questions, comfort you on your bad days, help you find inexpensive medicine, and give advice. They greeted you with a warm smile
How was your experience with Mark Perloe at Shady Grove Fertility Atlanta?
From the beginning, Perloe explained all the possible risks, setbacks, and possibilities. We were never set up for a disappoint. We knew what to expect. He treated us like he wanted the child just as bad as we did. He was open to answering all questions or concerns.
What's one piece of advice would you give a prospective patient of Mark Perloe at Shady Grove Fertility Atlanta?
Don’t be afraid to ask questions or express concerns if you feel confused or worried. Trust the process.
Describe the protocols Mark Perloe used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
Based on my test results he would adjust my medicine I was taking. He suggested things that would increase my chances like this drink mixture Ovistol which I think helped.
Describe the costs associated with your care under Mark Perloe at Shady Grove Fertility Atlanta.
Based on your body and needs.
Describe Mark Perloe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Atlanta.
Due to my many fibroids, Perloe thought it would be too risky for me to transfer more than 1 embryo. I trusted his decision because my goal was to bring a healthy child and mommy home. For every decision he gave a valid reason(s).
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10
Age
30 - 31
Treated
2018 - 2019
Success with this Doc
?
Treatment
3 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, PCOS, Unexplained
10
I did not have a ton of experience with the clinic [Shady Grove Atlanta] itself as most of my correspondence was via phone. They seem fine overall and I did not have any strong positive or negative experiences. The reception staff was courteous...Chrissi [nurse] was prompt in responding to voicemails and extremely knowledgeable about my protocol. To prepare me for my upcoming first IVF, she gave me a detailed description of what to expect each day. She never rushed me and always answered all of my questions.
+ Read more
Age
30 - 31
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, PCOS, Unexplained
10
Describe your experience with Shady Grove Fertility Atlanta.
I did not have a ton of experience with the clinic itself as most of my correspondence was via phone. They seem fine overall and I did not have any strong positive or negative experiences. The reception staff was courteous.
During treatment, were you treated like a number or a human with Monica Best at Shady Grove Fertility Atlanta?
Dr. Best was the perfect blend of informative and nurturing. She never made us feel rushed and always gave explanations for every decision. She more than just a doctor, she was a big part of our support system.
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Chrissi)
Chrissi was prompt in responding to voicemails and extremely knowledgeable about my protocol. To prepare me for my upcoming first IVF, she gave me a detailed description of what to expect each day. She never rushed me and always answered all of my questions.
How was your experience with Monica Best at Shady Grove Fertility Atlanta?
Dr. Best made me feel like a had a say in my treatment plan. She counseled me on options but was candid about what she thought the best choice was in her medical opinion. She also kept me up to date with next steps.
What's one piece of advice would you give a prospective patient of Monica Best at Shady Grove Fertility Atlanta?
Infertility is a rough road no matter what, but Dr. Best does what she can to make the process smoother.
Describe the protocols Monica Best used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
I had already done countless rounds of Letrozole, but Dr. Best added monitoring and a trigger shot to better pinpoint ovulation. When one cycle of that didn't work, she added an injection of Gonal-f as well, which is the cycle I got pregnant. She did not want to do a full injections cycle due to my PCOS, and since I got pregnant she was clearly right!
Describe the costs associated with your care under Monica Best at Shady Grove Fertility Atlanta.
I had no insurance coverage for infertility, so Dr. Best and her team did what they could to minimize costs. I paid out of pocket for everything, including diagnostic tests and medications. Shady Grove did transfer discounts to their preferred pharmacy, which was a huge help. Dr. Best was also selective about which diagnostic tests she repeated to reduce costs.
Describe Monica Best's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Atlanta.
We were planning to move on to IVF the next cycle if we did not have success. She let me know that because I was planning on doing pgs testing on the embryos it was in my best interest to only transfer one.
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10
Age
32
Treated
2018
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
PCOS, Tubal Blockage, Uterine Fibroids
10
They [Shady Grove Fertility Atlanta] also offer financing which we did so it gives us 5 years to pay off...The only thing I did not like was being seated in one area of the clinic with other patient and at times you would her hear some of the medical issues with the patients. They would sit all the patients in a holding area and you would see other people with the same inflictions. If you are a very private person I don't think you would care for that.
+ Read more
Age
32
Treated
2018
Success with this Doc
Yes
Race
Black or African-American
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
PCOS, Tubal Blockage, Uterine Fibroids
10
Describe your experience with Shady Grove Fertility Atlanta.
The staff at the clinic was always helpful. From the front desk to the ladies that drew my blood, they were all so supportive. When we told them the good news about us being pregnant they were just as excited as we were. There was one lady at the front desk that was a little quirky but she was always a good laugh for me and my husband when we went. The only thing I did not like was being seated in one area of the clinic with other patient and at times you would her hear some of the medical issues with the patients. They would sit all the patients in a holding area and you would see other people with the same inflictions. If you are a very private person I don't think you would care for that.
During treatment, were you treated like a number or a human with Mark Perloe at Shady Grove Fertility Atlanta?
We felt like a human because Dr. Perloe know our exact needs every time we stepped foot in the facility. He never forgot our names and remembered every little detail about me.
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Yolanda)
Our nurse Yolanda was amazing. She was there for me every step of the way. She gave me hope even when I didn't think I had any. Her encouragement is what kept me going through with the process. She knew Dr. Perloe better than anyone there and gave me assurance that Dr. Perloe will give me a baby. She is very patient, understanding, and caring about what you're going through. Anytime we had questions and or needed some advice on things, she was always there for us. I thank nurse Yolanda so much for everything she did.
What specific things went wrong at Shady Grove Fertility Atlanta?
- Failed to order appropriate test
- Lost results
How was your experience with Mark Perloe at Shady Grove Fertility Atlanta?
When my husband and I entered Shady Grove we didn't know what to expect. My husband had done some research on the facility beforehand but we know what we were up against. I was battling PCOS and Uterine Fibroids and Dr. Perloe explained all of that to us. Things were not looking in our favor but Dr. Perloe made us a guarantee that we would walk out that facility with a baby. We got pregnant on our first round of IVF. We followed all of Dr. Perloe's directions even doing a frozen transfer when we wanted to do a fresh transfer. We started our IVF journey in June 2018 and by August 2018 we were pregnant. Dr. Perloe knew all our needs and addressed them accordingly. Dr. Perloe's knowledge in the area of infertility is an understatement, he's a GURU.
What's one piece of advice would you give a prospective patient of Mark Perloe at Shady Grove Fertility Atlanta?
Dr. Perloe is very open to your ideas and what maybe your plans for IVF but he'll direct you in the right way to go. I recommend following his advice from beginning to end.
Describe the protocols Mark Perloe used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
Dr. Perloe recommended that I lose some weight and change my diet before starting my IVF cycle. I used Gonal-f for my FSH, menopur and some other medications that Dr. Perloe will prescribe to you.I think we did 150 ML of gonal daily but we it may vary depending on what Dr. Perloe prescribes to you. We had to get some MRI's done because of my Uterine Fibroids. I had some pre-diagnostic testing done and a consultation to determine my infertility.
Describe the costs associated with your care under Mark Perloe at Shady Grove Fertility Atlanta.
They had a number of diffeent plans for us to choose from. We qualified for the plan that gave us 2-3 ivf cycles and unlimited transfers that cost us $18,500. We wish we would've went with the one cycle that was $12,500 but we didn't know we would get pregnant on the first round plus we shouldv'e tried another round of IUI. Medications cost us another $2,500 so our total bill came to $21,500. They also offer financing which we did so it gives us 5 years to pay off.
Describe Mark Perloe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Atlanta.
Dr. Perloe recommended eSET because e was afraid of me having multiples and wanted to be careful because of my fibroids. Though you transfer one embryo, there's still a chance that the one embryo could multiply.
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5
Age
36
Treated
2018
Success with this Doc
No
Treatment
1 IUI
Diagnosis
PCOS
5
At first my nurse [at Shady Grove Fertility Atlanta] was very cold. She acted irritated about the questions I had and tried to get off the phone with me quickly. It was difficult to get her on the phone.... Strengths: Nice waiting area and offices, receptionists are friendly. Weaknesses: Must pay for parking, there seems to be poor communication among the staff. I had to tell the lab technicians what tests were needed, the ultrasound technician what the plan was, etc.
+ Read more
Age
36
Treated
2018
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
1 IUI
Diagnosis
PCOS
5
Describe your experience with Shady Grove Fertility Atlanta.
Strengths: Nice waiting area and offices, receptionists are friendly. Weaknesses: Must pay for parking, there seems to be poor communication among the staff. I had to tell the lab technicians what tests were needed, the ultrasound technician what the plan was, etc.
During treatment, were you treated like a number or a human with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
She didn't seem to care to know about my BBT or CM. Most importantly she didn't help me to treat PCOS. It felt like I was on a fast track to the IVF money making machine.
Describe your experience with your nurse at Shady Grove Fertility Atlanta.
At first my nurse was very cold. She acted irritated about the questions I had and tried to get off the phone with me quickly. It was difficult to get her on the phone.
What specific things went wrong at Shady Grove Fertility Atlanta?
- Failed to order appropriate test
- Provided conflicting information
How was your experience with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
Dr. Namnoum is kind and has good "bed side manner". She was not as thorough as she could have been in my PCOS diagnosis. She seems a little distant and I would prefer a doctor with more warmth. IVF seems to be the default treatment for most fertility clinics and GRS (Shady Grove) is no different. Maybe the truth is that the doctors don't really know how to fix PCOS.
What's one piece of advice would you give a prospective patient of Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
You have be be your own advocate and also educate yourself. Much of the responsibility is on the patient to be well read on their condition and treatment. It is very difficult to get ahold of the doctor. There is no patient portal or email. The office rarely picks up the phone and you must leave a voicemail. Be prepared for some bad games of phone tag.
Describe the protocols Anne Brawner Namnoum used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
With my diagnosis of PCOS, she suggested taking Letrozole, a trigger shot, IUI, then progesterone suppositories. It did not result in pregnancy. I immediate started another IUI cycle until they found a polyp and we cancelled the IUI and just did a medicated cycle instead.
Describe the costs associated with your care under Anne Brawner Namnoum at Shady Grove Fertility Atlanta.
Billing was very confusing. I was told that a surgery to remove a polyp was one and amount and got a much bigger bill. IUI cost around $450 and the meds add another $350 to that.
Describe Anne Brawner Namnoum's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Atlanta.
n/a
– Read less
5
Age
37 - 40
Treated
2015 - 2018
Success with this Doc
No
Treatment
3 IUI, Donor Sperm
Diagnosis
PCOS, Uterine Fibroids, Unexplained
5
It's often the case that you have to track them [Shady Grove Fertility nurses] down to get lab results, and there was a time or two that my prescriptions were not called in on time and I had to pay for them out of pocket. I tried to let these things go, as the process is already difficult and frustrating in and of itself, but these challenges are really discouraging. ... The weaknesses are the nurse coordinators, the communication systems, and a lack of ways to look up test results in an online platform. You often have to follow up more than once to get a response, and you really need to take responsibility for your own care and push for blood tests when you think they are necessary.
+ Read more
Age
37 - 40
Treated
2015 - 2018
Success with this Doc
No
Race
Other
Income
$0 - $49K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, Donor Sperm
Diagnosis
PCOS, Uterine Fibroids, Unexplained
5
Describe your experience with Shady Grove Fertility Atlanta.
The doctors are the strengths. The weaknesses are the nurse coordinators, the communication systems, and a lack of ways to look up test results in an online platform. You often have to follow up more than once to get a response, and you really need to take responsibility for your own care and push for blood tests when you think they are necessary.
During treatment, were you treated like a number or a human with Mark Perloe at Shady Grove Fertility Atlanta?
Dr Perloe always responds to emails quickly. However, he and the office staff often seem "uninformed" about my case and history. I know they see lots of patience, but I would prefer that they be prepared and well-versed on my case prior to an appointment.
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Yolanda during IUI and Jacqueline during IVF.)
Have unfortunately had trouble getting responses and help from the nursing and clinical staff. Starting with Kaylee, who was very unclear and apparently forgot to do some of the testing required before I started my IUI Cycles. Yolanda was also difficult to get in touch with during each IUI cycle, and a couple of times she neglected to call in medication early enough, which led to me paying out of pocket rather than getting insurance coverage. Jacqueline has been better about follow-ups via email, but I often need to urge her to ask dr. Perloe about my specific question to get an answer. There have been a couple of emails I have sent with questions that I had to follow up a second time with her to get a response. I try not to be difficult or too demanding, but as someone who is investing a lot of money in IVF, there are a lot of emotions and nerves attached, and having timely answers to my questions, and compassionate reassurance would be really helpful. I don't think it's too much to expect. I respect my nurses and their time, but also hope that they do the same for me and go to any extent possible to help me achieve a successful pregnancy. I've heard of other women having outstanding and wonderful experiences with their nurses and Care team at other practices, and it sometimes makes me feel sad, because I feel like I'm just a number.
What specific things went wrong at Shady Grove Fertility Atlanta?
- Failed to call in prescriptions to pharmacy
- Lost appointments
- Failed to call with results
- Failed to send your chart to another clinic
- Provided conflicting information
- Failed to convey critical information
How was your experience with Mark Perloe at Shady Grove Fertility Atlanta?
Dr. Perloe is very smart and a great scientist. He treated my PCOS successfully, and virtually changed my life. In working on getting pregnant with him via IUI, I trust him, but I had some concerns about getting information and the office staff., However, overall, I think very highly of dr. Perloe and have chosen to continue seeing him even after several unsuccessful IUIs. He always responds quickly to my emails, although I try not to email him for every single thing.
What's one piece of advice would you give a prospective patient of Mark Perloe at Shady Grove Fertility Atlanta?
Be prepared with a list of questions, and email him directly if you have an important question. Be prepared to chase down his office staff for results and information.
Describe the protocols Mark Perloe used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
I have PCOS and am of advanced maternal age, so we tried medicated IUI with letrozole, follistim, ovidrel, and endometrin. Going forward, I'm doing IVF after 3 unsuccessful IUIs, and I'm not certain of the protocol.
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N/A
Age
40
Treated
2018
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
PCOS, Uterine Fibroids
N/A
The nursing staff is the clinic's [Shady Grove Fertility Atlanta] best asset. They always showed compassion and were very knowledgeable. I always felt like I was in good hands.... I was on Letrozole and clomid to produce more eggs and improve my ovulation to increase fertilization. I also had 1 IUI because of the greater chances of conceiving with the procedure.
+ Read more
Age
40
Treated
2018
Success with this Doc
Yes
Race
Black or African-American
Income
$50K - $99K
Occupation
Consultant
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
PCOS, Uterine Fibroids
N/A
During treatment, were you treated like a number or a human with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
She seemed to care about helping us meet our goal to have a family.
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Dr. Namnoum medical assistant)
The nursing staff is the clinic's best asset. They always showed compassion and were very knowledgeable. I always felt like I was in good hands.
How was your experience with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
She is really knowledgeable of clinical information but not as personal as other clinicians or nursing staff. I think it would have been a better experience if I was able to lose weight in her time frame. I also think she would have been more comfortable if there was an explanation for my infertility; because right now we do not have a diagnosed reason. Dr. Namnoum has a great support staff around that interacts with her patients in a great way. I am always amazed that they remember me and acknowledge where we are in our treatment or journey. I continue to go to Dr. Namnoum because of her clinical knowledge and her supportive staff. I also think it is important to recognize that they often listen to the patient. I never wanted to do an IUI to conceive and Dr. Namnoum works hard to prevent us from having to utilize that option on a regular basis. She also encourages a second opinion at all times which I like. She is not a cocky know it all doctor. She literally will conduct research in your presence to determine the best course of action for you. I also like that I feel like I am included in my care and my voice really matters.
What's one piece of advice would you give a prospective patient of Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
I would say go in with an open mind and provide your input throughout the entire journey.
Describe the protocols Anne Brawner Namnoum used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
I was on Letrozole and clomid to produce more eggs and improve my ovulation to increase fertilization. I also had 1 IUI because of the greater chances of conceiving with the procedure.
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10
Age
40 - 41
Treated
2016 - 2017
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve
10
The clinic [Shady Grove] is located in a good area and they have two offices. The strengths of the clinic the staff and doctors are very knowledgeable about everything. Very helpful and willing to go the extra mile for you.... Insurance did not cover any fertility treatments. The cost of our IUI's were significantly cheaper than we thought it was going to be. IUI cycle and treatment it was under $1,500 this included meds, copay, gas etc....
+ Read more
Age
40 - 41
Treated
2016 - 2017
Success with this Doc
No
Race
Black or African-American
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve
10
Describe your experience with Shady Grove Fertility Atlanta.
The clinic is located in a good area and they have two offices. The strengths of the clinic the staff and doctors are very knowledgeable about everything. Very helpful and willing to go the extra mile for you. The only weakness I would say, I lived in Knoxville, TN and had to drive three hours to and from. Some days I would get back on the road right after my appointment.
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
My first encounter with Dr. McCarthy-Keith was like no other. She was recommended to me after I had my Fibroids removed, she was very welcoming and made my husband and I feel very comfortable. The doctors I saw before her all told me I needed to get a hysterectomy and that I had no chance of conceiving. My husband and I had only been married for two years and the thought of not getting pregnant was never an option. I would travel 3 hours to Atlanta from Knoxville, TN to see her. She was very accommodating and very patient with us.
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
Our Experience with Dr. MK, where do I begin? As I previously stated I was diagnosed with Uterine Fibroids and my Uterus was enlarged. The doctor told me I needed to get a hysterectomy, the option to remove my fibroids were never discussed. I had no idea exactly what all that meant. We moved from Virginia to Tennessee and I figured we would get another opinion. To tell a newly married couple they had no chance of starting a family was devastating. Words really can't describe the feeling.... I was numb. We moved to Knoxville, TN from Virginia and I was getting the same diagnosis. I went online and found a holistic gynecologist in Atlanta that was willing to remove my fibroids. This is the same doctor that recommended Dr. MK. After our first meeting with Dr. MK I was in tears, tears of joy. For the first time in a long time I could see a little light in this darkness we were in. We connected instantly! We not only talked about why we were there, but she wanted to know about us. She made things feel so much more at ease and less stressful. I always looked forward to my appointments. When things didn't go as planned she always was quick to devise a new course of action. I went through 5 failed IUI cycles, she recommended that we go on to a more aggressive course of action with IVF. We moved from Knoxville to Durham, NC. I wasn't happy about the move at first, I wanted to continue my treatments with Dr. MK. We told Dr. MK about our move, she was happy for us. She immediately recommended a clinic and doctor to us. Since our move a few months ago we have stayed in contact with her keeping her updated. I'm not sure how many doctors would take the time to do that. She has written me several reference letters for grant applications. She is truly a blessing. Having Dr. MK in our lives, has shown us how we should be treated and what the expectations should be. Dr. MK always responded to emails, voice mails, etc..... I never felt like we were getting the run around. Dr. MK is at the top of her field.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
Be patient through out your journey. I know it's easier said then done, but she (Dr. MK) has helped us with this.
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
I'm not particular sure about specific protocol, however after my first visit with her she explained that I would be a good candidate for IUI. She explained everything to us and what it would entail. I started my first IUI treatment and I was on Letrozole and Gonal F. As I continued with the IUI's she changed my medication and dosage due to how my body responded from the previous cycle, I went from Gonal F to Follistim. Sher also added Ovidrel as well, I went from 2 pills to 4 pills in one cycle. We believed we were getting closer to getting pregnant. DR. MK finally decide that we needed to move to a more aggressive approach.
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Atlanta.
I had health insurance, I was pleased that even though I was out of network insurance covered some things. I lived in TN and was receiving treatment in GA. Insurance did not cover any fertility treatments. The cost of our IUI's were significantly cheaper than we thought it was going to be. IUI cycle and treatment it was under $1,500 this included meds, copay, gas etc....
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Verified
This patient has provided documentation of treatment at this clinic.
3
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
3
During my IUI cycle, I was told at 3:30pm that I needed to take my trigger shot that evening [by Shady Grove-Atlanta]. This was my first medicated IUI and didn't have much knowledge about the procedure. The medical assistant proceeded to ask me if I had the trigger shot. I didn't because they hadn't called in the prescription and I had no idea it would be difficult to get quickly. The specialty pharmacy that carried the medication was geographically very inconvenient for me to get to and I wasn't able to leave work early at such late notice. My husband had to cancel his plans, and drive across town in order to pick up the medication so I could take it on time. This should never have happened. This clinic understands how stressful these things can be and their inability to anticipate this potential issue was inexcusable in my book. After this IUI, I changed to a different practice and never looked back.
+ Read more
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
3
Describe your experience with Shady Grove Fertility Atlanta.
Some of the staff are very friendly. The financial support person, Candice was great. This clinic's biggest weakness is communication. There is no way to get in touch with someone after hours or on the weekends. Even when you call during normal business hours you always have to leave a voicemail and wait for a call back. The phone doesn't even ring, it just goes to voicemail.
During treatment, were you treated like a number or a human with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
The office staff that I encountered at the remote office at Piedmont Hospital were always very friendly. The staff at the main location near Northside Hospital were not very friendly or compassionate. There were some miscommunications regarding the reason for one of my visits to the main location and I was made to feel like it was my fault.
Describe your experience with the nursing staff.
The nurses were competent, but did not communicate well. There is no way to get in touch with the practice after hours or on weekends. Even when you call during normal business hours, you ALWAYS have to leave a voicemail and wait for a returned call. The phone doesn't even ring, it just goes to voicemail.
What specific things went wrong at Shady Grove Fertility Atlanta?
- Failed to call in prescriptions to pharmacy
How was your experience with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
Dr. Namnoum was compassionate and knowledgeable. However, she does not have strong recommendations for courses of treatment. She provided education and allowed me to make the call about what to do next. I would have prefered more direction from our doctor.
What's one piece of advice would you give a prospective patient of Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
Bring all questions to your appointments. It is difficult to get in touch with her otherwise.
Describe the protocols Anne Brawner Namnoum used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
All of my and my husband's tests came back normal, so we were diagnosed with unexplained infertility. I started seeing Dr. Namnoum after doing 3 cycles of clomid under my primary OB/Gyn practice. We did 2 more cycles with letrozole with Dr. Namnoum. Under my own motivation, I started acupuncture and did the Whole30 diet. Dr. Namnoum was supportive of these lifestyle changes and my desire to see what happened during an unmedicated cycle. This cycle resulted in a pregnancy. Unfortunately I had a miscarriage at 9 weeks. When we were ready to start treatment again, she suggested a medicated IUI. I took Letrozole and a trigger shot prior to the procedure. This cycle resulted in a negative pregnancy test.
Describe the costs associated with your care under Anne Brawner Namnoum at Shady Grove Fertility Atlanta.
I have infertility coverage through my insurance, so most of these visits were covered.
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10
Age
38 - 39
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, PCOS
10
Georgia Reproductive Specialists is the best infertility clinic in the metro Atlanta area. We spent a lot of time and money working with other doctors in other clinics without any success and no one able to tell us "why" we weren't getting pregnant.... [Cost Of Treatment] Around $15-20,000 for the entire process including medications, ICSI, cryopreservation, etc.... Jacqueline was very patient in demonstrating how to administer all medications/injections. She was very compassionate and supportive throughout the process. She was always concerned about my overall well-being.
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Age
38 - 39
Treated
2016 - 2017
Success with this Doc
Yes
Race
Black or African-American
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
5th of 5 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, PCOS
10
Describe your experience with Shady Grove Fertility Atlanta.
Georgia Reproductive Specialists is the best infertility clinic in the metro Atlanta area. We spent a lot of time and money working with other doctors in other clinics without any success and no one able to tell us "why" we weren't getting pregnant.
During treatment, were you treated like a number or a human with Mark Perloe at Shady Grove Fertility Atlanta?
Dr. Perloe was very thorough and reviewed my extensive medical history. He was able to quickly identify concerns with my current medication and identified a problem with my husband that several others doctors did not mention. He answered all of my questions any time I was in the office and he was also very responsive via email.
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Jacqueline Cody)
Jacqueline was very patient in demonstrating how to administer all medications/injections. She was very compassionate and supportive throughout the process. She was always concerned about my overall well-being.
How was your experience with Mark Perloe at Shady Grove Fertility Atlanta?
Dr. Perloe is truly an expert in his field. He is very matter of fact and was able to quickly identify our infertility barriers and a solution after working with several other doctors over the course of years. He has extensive experience researching PCOS and treated this disorder with modified medications, diet and exercise. He set out a plan for me and had data to back up his recommendations. He was able to diagnose my husband with sperm morphology issues (which no other doctor had identified) and immediately knew that IVF with ICSI would be our best option. He thoroughly explained what was happening at each appointment as well as next steps. I always felt informed and supported. I was very comfortable working with Dr. Perloe and I was always confident in his recommendations. Even after I left his care after my first trimester, I would still rely on him for medical advice because I valued his opinion so much. My husband and I are eternally grateful for his knowledge and expertise. Without him we would not have our beautiful baby girl that we tried to conceive for over 6 years.
What's one piece of advice would you give a prospective patient of Mark Perloe at Shady Grove Fertility Atlanta?
That he is truly an expert in treating infertility. He is very direct and will tell you what you need to do and/or stop doing to get the best results.
Describe the protocols Mark Perloe used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
Dr. Perloe changed the type of Metformin I was taking daily from extended release to regular. He suggested I take Ovasitol daily for PCOS and prenatal vitamins from Theralogix. He was very careful in monitoring the amount of medication used and its effects on my eggs to ensure that they were not overstimulated (which can be common in PCOS patients). If anything appeared abnormal he would lower the dosage. My egg retrieval was very successful and I had 17 mature eggs. He recommended to do ICSI since my husband had morphology issues. The embryos that developed were frozen and we also did the genetic screening on the embryos and had 3 normal embryos. I embryo was transferred in November 2016 and we had a successful cycle with a healthy baby born August 8, 2017.
Describe the costs associated with your care under Mark Perloe at Shady Grove Fertility Atlanta.
Around $15-20,000 for the entire process including medications, ICSI, cryopreservation, etc.
Describe Mark Perloe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Atlanta.
Dr. Perloe recommended a single embryo transfer since carrying multiples can be very taxing on the body and there are elevated risks for complications.
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10
Age
41
Treated
2017
Success with this Doc
?
Treatment
4 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Uterine Fibroids
10
They [nurses at Georgia Reproductive Specialists] are all very responsive. If I have questions or need a help with an injection, they are very good about walking through the steps and keeping you encouraged throughout the process. They all have a friendly demeanor.
+ Read more
Age
41
Treated
2017
Success with this Doc
?
Race
Black or African-American
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
4th of 4 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Uterine Fibroids
10
Describe your experience with Shady Grove Fertility Atlanta.
Georgia Reproductive Specialist is one of the top clinics in the the Atlanta area. I was first drawn to them because their prices for IVF were more reasonable. It is easy to get an appointment relatively quickly and all of the doctors in the practice work together. The front office staff is also extremely helpful.
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
Dr. McCarthy-Keith treated me husband and I like we were her only patients during each visit. She empathized with our situation and let us know that her goal was to help us get a baby.
Describe your experience with the nursing staff.
They are all very responsive. If I have questions or need a help with an injection, they are very good about walking through the steps and keeping you encouraged throughout the process. They all have a friendly demeanor.
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
I was referred to Dr. McCarthy-Keith from another friend who raved about her. She is exceptional at what she does and clearly communicates prognosis, test results and recommendations with compassion. She never seems too rushed or busy to answer questions.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
Don't be afraid of asking her to explain all of your options for fertility treatments and any questions (small or large). She is very willing to answer any and all.
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
Dr. McCarthy-Keith has recommended that we pursue a donor egg IVF cycle since our funds are limited and this would give us a better chance of conceiving versus using my eggs with a 20% chance. We are currently saving up to go down this route.
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Atlanta.
The clinic recently merged with Shady Grove so the donor egg cycle costs changed some from our first visit. They now have two options that start at $28k.
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4
Age
30 - 37
Treated
2010 - 2017
Success with this Doc
No
Treatment
12 IUI, IVF, Donor Eggs, Donor Sperm
Diagnosis
PCOS, Uterine Fibroids, Unexplained
4
Be prepared to wait! They [SGF-Atlanta] have two waiting rooms and sometimes it feels as though you are waiting in the main one just to wait again before you can be seen. The clinic is very busy. At times I felt rushed as there is always someone else right after you to see the doctor or nurse.... I talked more with the nursing staff than my doctor. If I can a question, they always answered it as soon as they could.
+ Read more
Age
30 - 37
Treated
2010 - 2017
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
12 IUI, IVF, Donor Eggs, Donor Sperm
Diagnosis
PCOS, Uterine Fibroids, Unexplained
4
Describe your experience with Shady Grove Fertility Atlanta.
Be prepared to wait! They have two waiting rooms and sometimes it feels as though you are waiting in the main one just to wait again before you can be seen. The clinic is very busy. At times I felt rushed as there is always someone else right after you to see the doctor or nurse.
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
My protocol never changed. I was always given the same meds at the same time during all my cycles. It was always "I don't know what happened" after a negative test, but no additional tests were conducted to try to find out more information about what was happening with my body or if the protocol needed to be changed. There were plenty of times that the nurse would say that the doctor would call to follow-up and then she never did.
Describe your experience with the nursing staff.
I talked more with the nursing staff than my doctor. If I can a question, they always answered it as soon as they could.
What specific things went wrong at Shady Grove Fertility Atlanta?
- Failed to call with results
- Provided conflicting information
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
When we first started, it was great. I thought we would get pregnant. She already had an action plan. With IUIs, the protocol didn't change, meaning the outcome (negative pregnancy test) didn't change either. We decided to move to donated embryos. After the first transfer (chemical), we were devastated but had some joy because we did get a positive pregnancy test. For the second transfer, a different doctor did the procedure. That transfer was a negative pregnancy test. We didn't know what the next step would be and were told that Dr. McCarthy-Keith would follow-up with us with a phone call. We never heard back from anyone at the clinic.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
Stay on top of the communication!!
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
I don't remember much of anything with regard to the protocols and meds used, except that they were all the same for IUI. Nothing changed until we decided to go with IVF and embryo adoption.
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10
Age
30 - 31
Treated
2016 - 2017
Success with this Doc
No
Treatment
4 IUI
Diagnosis
Male Factor, Unexplained
10
GRS has many different locations around the Atlanta area. The doctor's are at different locations on different days which is helpful for people who have to travel. The clinic is very clean with many smiling faces and information/literature waiting for you. They get results back to you as soon as they get them in. Communication is of very good quality!... The staff really gets to know you and calls to check on you, as well as, wishes you the best of luck after each appointment.
+ Read more
Age
30 - 31
Treated
2016 - 2017
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI
Diagnosis
Male Factor, Unexplained
10
Describe your experience with Shady Grove Fertility Atlanta.
GRS has many different locations around the Atlanta area. The doctor's are at different locations on different days which is helpful for people who have to travel. The clinic is very clean with many smiling faces and information/literature waiting for you. They get results back to you as soon as they get them in. Communication is of very good quality!
During treatment, were you treated like a number or a human with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
Dr. Namnoum and her nurse call you by name every visit as well as hug you and tell you they missed you if it has been a while between appointments. The staff really gets to know you and calls to check on you, as well as, wishes you the best of luck after each appointment.
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Tracy)
Every one at GRS, either of the locations, is very friendly and helpful. Dr. Namnoum's nurse is Tracy. Tracy is who I communicated with mostly and saw in the office before appointments. Occasionally, I saw another nurse and nursing staff all of which were of the same quality.
What specific things went wrong at Shady Grove Fertility Atlanta?
- Failed to call with results
How was your experience with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
Dr. Namnoum is very knowledgeable and follows the typical protocol when one is labeled as infertile. She has a very sweet bedside manner, as well as, takes time to explain each procedure/process. Dr. Namnoum is very gentle and has a soft spoken voice.
What's one piece of advice would you give a prospective patient of Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
Do your homework.
Describe the protocols Anne Brawner Namnoum used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
I did 2 IUI's with Dr. Namnoum so far. She prescribed femara for both rounds taken during days 3-7 of your cycle with a trigger shot of gonadotropin after an ultrasound on day 10 to assess if there are viable follicles to perform the IUI. If ultrasound looks good then trigger shot taken on day 13. IUI performed on day 14.
Describe the costs associated with your care under Anne Brawner Namnoum at Shady Grove Fertility Atlanta.
Most of our cost were copays, medication cost, and paying for the cost of the testing. Many of the genetic screening test cost us over $1,000 each. The most a medication cost us was $250.
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10
Age
38 - 41
Treated
2013 - 2016
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
PCOS, Unexplained
10
The clinic [GA Repro Specialists] has a wonderful staff and the atmosphere at the Meridian Mark Office is fantastic... They always worked with me on my schedule. I was always seen at my scheduled time which helped since I was working. I felt very at ease, even when things were not going as planned.... A nurse was also always available to answer questions when I called, and if I had to leave a message the call was returned promptly.... The nurses seemed to be very knowledgeable and always able to answer questions.
+ Read more
Age
38 - 41
Treated
2013 - 2016
Success with this Doc
No
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
PCOS, Unexplained
10
Describe your experience with Shady Grove Fertility Atlanta.
The clinic has a wonderful staff and the atmosphere at the Meridian Mark Office is fantastic. I was unable to visit their other campuses. They always worked with me on my schedule. I was always seen at my scheduled time which helped since I was working. I felt very at ease, even when things were not going as planned.
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
She always greeted me by name and had clearly reviewed my file or remembered me from previous treatment. I never felt there were too many patients or rushed at any of my appointments.
Describe your experience with the nursing staff.
The nurses seemed to be very knowledgeable and always able to answer questions. They were always aware of the circumstances surrounding my treatment and care. A nurse was also always available to answer questions when I called, and if I had to leave a message the call was returned promptly.
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
I felt she was very knowledgeable and did a wonderful job explaining everything to me. Always made me feel comfortable even when delivering bad news. She was always able to answer my questions and she always listened to my concerns.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
Don't be afraid to ask questions.
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
Because I had unexplained infertility she started off with a round of IUI. After that it was determined that IVF would likely be our best bet. I was given a plan and the first round I had to stop due to a polyp on my uterus. I had the surgery to remove that and then we proceeded with our round. I began the medications and had the egg retrieval which produced 18 eggs. After fertilization we had 13 eggs fertilize to create embryos but only 6 lasted until day 5. Because of our ages we had the genetic testing done. Of the 6 embryos only one was viable. We transferred the one embryo and received a positive pregnancy test. At our ultrasound appointment it was determined that I had a blighted ovum and in fact was not pregnant.
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Atlanta.
My insurance covered the testing. All of my procedures were paid out of pocket. Total for all of my treatment was $20,247.01, not including the medications.
Describe Desiree McCarthy-Keith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Atlanta.
I think her approach was perfect because based on the results from the genetic testing it was the only viable option for us.
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10
Age
30 - 31
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
4 IUI, 2 IVF
Diagnosis
Unexplained
10
The staff [Shady Grove Fertility] gets to know you personally, and everyone becomes invested in your success....The clinic has only 5 minute wait times and the staff gets to know you personally. They treat you like a friend and become personally invested in your success. Everyone is so kind, professional, and understanding to your situation.... You never feel like a patient when with Dr Namnoum; she never rushes your meetings, is always on time
+ Read more
Age
30 - 31
Treated
2018 - 2019
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 2 IVF
Diagnosis
Unexplained
10
Describe your experience with Shady Grove Fertility Atlanta.
The clinic has only 5 minute wait times and the staff gets to know you personally. They treat you like a friend and become personally invested in your success. Everyone is so kind, professional, and understanding to your situation.
During treatment, were you treated like a number or a human with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
You never feel like a patient when with Dr Namnoum; she never rushes your meetings, is always on time, and answers all of your questions and concerns. The staff gets to know you personally, and everyone becomes invested in your success.
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Dawn)
The staff gets to know you personally, and everyone becomes invested in your success.
How was your experience with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
Dr Namnoum and Shady Grove Fertility have helped make my husband and my dream of a family a reality. For a little while, I never thought I would be saying those words… but Dr Namnoum truly believed in our ability to have a baby, and she stayed hopeful when we had given up all hope. You never feel like a patient when with Dr Namnoum; she never rushes your meetings, is always on time, and answers all of your questions and concerns.
What's one piece of advice would you give a prospective patient of Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
Be completely honest. Do not hold back. Ask her any crazy question or concern that comes to your mind.
Describe the protocols Anne Brawner Namnoum used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
First round of IVF with a fresh embryo transfer, Dr Namnoum encouraged us to get the embryo's PGS tested but we decided against it. The first transfer failed and we had 3 embryos left. Since my insurance only pays for 3 cycles/transfers, Dr Namnoum recommended doing another IVF cycle, getting them tested, and doing a FET. We went through with it and finally are pregnant!
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10
Age
36 - 39
Treated
2015 - 2018
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Male Factor, Tubal Blockage
10
The clinic [Shady Grove Atlanta] is great! Nice staff & very friendly environment. It’s a clean environment and very welcoming. Any questions one may have anybody is there to answer. They all are caring & make sure to tend to the needs of the patient.... The nurse was great. Whenever I call she was there to answer all my questions. Very nice and pleasant.... I felt like a human because when I hurt Dr. McCarthy-Keith hurt as well. It shows she has a passion for what she does.
+ Read more
Age
36 - 39
Treated
2015 - 2018
Success with this Doc
?
Race
Black or African-American
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
Male Factor, Tubal Blockage
10
Describe your experience with Shady Grove Fertility Atlanta.
The clinic is great! Nice staff & very friendly environment. It’s a clean environment and very welcoming. Any questions one may have anybody is there to answer. They all are caring & make sure to tend to the needs of the patient.
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
I felt like a human because when I hurt Dr. McCarthy-Keith hurt as well. It shows she has a passion for what she does. She personable & willing to ensure as a human you’re comfortable. She’s upfront & straightforward.
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Rita Christopher )
The nurse was great. Whenever I call she was there to answer all my questions. Very nice and pleasant.
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
She’s personable informative straightforward & tells it like it is. She gives stats & will inform you as a patient if the process will work. What she says for the ,ost part is correct & she looks out for the best interest of the patient.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
Listen to what she says. She’s looking out for your best interest. She’s honest and will give the best treatment to whoever she comes in contact with.
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
After reviewing my med list from other IVF doctor, she said she will increase my dosage and recommended DHEA & CoQ10 to increase my egg quality due to my 1st retrieval being 10 eggs with only 2 fertilizing. She also stated I should continue acupuncture & change my diet and incorporate exercise.
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Atlanta.
Meds-$500
Describe Desiree McCarthy-Keith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Atlanta.
She wants to transfer 1 embryo as opposed to 2 due to my age. I understand her logic & am in agreement with her.
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9
Age
34
Treated
2017
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
9
I think everything about this clinic [GA Reproductive Specialists] is great except that you have to pay for parking!...Pam Spencer was AMAZING. She answered emails efficiently, communicated every detail needed and was always there to answer questions - no matter how silly they were. The rest of the staff at the clinic were all great from the person who drew my blood to the nursing assistants...It felt like Dr Namnoum and her staff really wanted us to succeed and she listened to us when we had questions and always answered them honestly and without fluff.
+ Read more
Age
34
Treated
2017
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Consultant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
9
Describe your experience with Shady Grove Fertility Atlanta.
I think everything about this clinic is great except that you have to pay for parking!
During treatment, were you treated like a number or a human with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
Dr Namnoum treated me as a person instead of being part of a protocol. I never felt like she saw me as a statistic for her practice success. It felt like Dr Namnoum and her staff really wanted us to succeed and she listened to us when we had questions and always answered them honestly and without fluff.
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Pam Spencer)
Pam Spencer was AMAZING. She answered emails efficiently, communicated every detail needed and was always there to answer questions - no matter how silly they were. The rest of the staff at the clinic were all great from the person who drew my blood to the nursing assistants.
How was your experience with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
Dr Namnoum is a not a chatty doctor, but she is kind and listens and made me feel like an individual, not a practice statistic. She immediately did tests that the previous doctor didn't even consider and the resut was pregnancy in our first round of IVF.
What's one piece of advice would you give a prospective patient of Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
Dr Namnoum is a kind person and a talented doctor, but she is not chatty so don't expect long conversations.
Describe the protocols Anne Brawner Namnoum used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
Dr Namnoum put us on an antagonist protocol. I started with birth control pills and then a combination of Follistim and Cetrotide with an HCG trigger shot and then Progesterone injections once the transfer was done until 11 weeks pregnant. Results were exactly what we wanted - a successful pregnancy!
Describe Anne Brawner Namnoum's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Atlanta.
We transferred 1 embryo as there was no indication that multiple embryo transfer was necessary.
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9
Age
42 - 44
Treated
2015 - 2017
Success with this Doc
Yes
Treatment
6 IUI, 1 IVF, Donor Sperm
Diagnosis
PCOS
9
The clinic [Shady Grove Fertility Atlanta] is inviting and has a warm atmosphere. the only thing is no children are allowed so it makes it difficult for single mothers to come....They [nursing staff] were open and helpful in describing and demonstrating how to give myself shots and where to give them. they were easily reachable by telephone and always available for questions...The cost was 20,000 for one cycle not including the cost of the drugs. (cycle included egg retrieval, fertilization and embryo transplantation for all embryos created from that cycle.)
+ Read more
Age
42 - 44
Treated
2015 - 2017
Success with this Doc
Yes
Race
European, South Asian
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 IUI, 1 IVF, Donor Sperm
Diagnosis
PCOS
9
Describe your experience with Shady Grove Fertility Atlanta.
The clinic is inviting and has a warm atmosphere. the only thing is no children are allowed so it makes it difficult for single mothers to come.
During treatment, were you treated like a number or a human with Mark Perloe at Shady Grove Fertility Atlanta?
Well there was a lot of patients so it is hard not to feel like a number, but the nurses and others there made me feel like a human.
Describe your experience with the nursing staff.
They were open and helpful in describing and demonstrating how to give myself shots and where to give them. they were easily reachable by telephone and always available for questions.
How was your experience with Mark Perloe at Shady Grove Fertility Atlanta?
He was straight forward and to the point but wasn't overly negative or defeatist. He was a realist who didn't crush ones' hopes. He did communicate quickly but was open to questions and concerns. One thing was he was open to other treatments working in tandem with his own-acupuncture, etc.
What's one piece of advice would you give a prospective patient of Mark Perloe at Shady Grove Fertility Atlanta?
Have questions and be prepared with what you want and expect.
Describe the protocols Mark Perloe used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
we tried one round of IUI as i already had 5 with another doctor. we then went to IVF which he felt would work better considering my age. we used a lot of drugs and hormones, but he was open to me getting acupuncture and eastern herbal drinks in collaboration with the western drugs.
Describe the costs associated with your care under Mark Perloe at Shady Grove Fertility Atlanta.
The cost was 20,000 for one cycle not including the cost of the drugs. (cycle included egg retrieval, fertilization and embryo transplantation for all embryos created from that cycle.)
Describe Mark Perloe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Atlanta.
He preferred one at a time but also strongly recommended genetic testing particularly considering my age.
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7
Age
42 - 44
Treated
2015 - 2017
Success with this Doc
?
Treatment
2 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Tubal Blockage
7
Very nicely decorated. I liked the fact that the tests were done in house. Staff [Shady Grove] was courteous but Way too busy. It took hours. I’m not sure how well organized they were. They were hard to reach by phone and email. Trying to get some questions answered was very tedious. After you left the physician who knew her stuff, it was not that great for me afterwards... The office staff was not that great. It was too busy there. Appointments took hours.
+ Read more
Age
42 - 44
Treated
2015 - 2017
Success with this Doc
?
Race
Black or African-American
Income
$50K - $99K
Occupation
Lawyer
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Tubal Blockage
7
Describe your experience with Shady Grove Fertility Atlanta.
Very nicely decorated. I liked the fact that the tests were done in house. Staff was courteous but Way too busy. It took hours. I’m not sure how well organized they were. They were hard to reach by phone and email. Trying to get some questions answered was very tedious. After you left the physician who knew her stuff, it was not that great for me afterwards
During treatment, were you treated like a number or a human with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
She was great. She paid attention. The staff was horrible. Too busy. Felt like a mill.
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Tracy I think)
The office staff was not that great. It was too busy there. Appointments took hours.
What specific things went wrong at Shady Grove Fertility Atlanta?
- Failed to call in prescriptions to pharmacy
- Failed to call with results
- Provided conflicting information
How was your experience with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
Dr. Namnoum is very Knowledgeable and quite Kind. I felt that Dr. Namnoum can be A little too frank though. I left each visit a little deflated. I understood the reality of my age but delivery is important. Dr. Namnoum is great though and she knew her stuff. However, I felt that my age was an automatic deterrent and I was pigeon holed.
What's one piece of advice would you give a prospective patient of Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
You will get a very knowledgeable physician
Describe the protocols Anne Brawner Namnoum used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
Clomid. It was challenging as my spouse was out of the country. Blocked tubes- did not really understand that whole process and did not get a clear answer on that.
Describe Anne Brawner Namnoum's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Atlanta.
We discussed it and she was certainly receptive
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10
Age
39
Treated
2017
Success with this Doc
?
Treatment
5 IUI, 2 IVF
Diagnosis
Unexplained
10
All of them [nurses at Shady Grove] was great they had open communication and assisted me with everything...Great communication, very compassionate. Only complaint I have is front desk can't assist with billing issues. They refer you to billing rep. That you have to wait until they call you back. Even the nurses that do you labs are great, they was always polite and understanding... Love the new look of the office.
+ Read more
Age
39
Treated
2017
Success with this Doc
?
Race
Black or African-American
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
5 IUI, 2 IVF
Diagnosis
Unexplained
10
Describe your experience with Shady Grove Fertility Atlanta.
Great communication, very compassionate. Only complaint I have is front desk can't assist with billing issues. They refer you to billing rep. That you have to wait until they call you back. Even the nurses that do you labs are great, they was always polite and understanding... Love the new look of the office.
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
She fully explained everything to me and my husband. She always spike and hug me when she saw me. She always made the call when my test came back.
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Julie /Linda am not good with names)
All of them was great they had open communication and assisted me with everything
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
I loved everyone there all of my nurses was great, they all answered and assisted me with everything and answered every question I have ever had. Dr. MK always took my request into consideration. I loved this clinic and the staff.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
Go in with a open mind, Dr. MK will advise you of the steps you need to follow. Just follow her lead.
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
I don't remember my protocol, but I do remember I stimed for 10 days retrieved only 5 eggs, 3 made it to day 5. She did suggest testing our eggs but at the time we couldn't afford it. My last visit she did advise for next cycle to be aggressive and test my embryo, she feels like will be the next best step.
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Atlanta.
12k
Describe Desiree McCarthy-Keith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Atlanta.
I suggest multiple due to you are giving my chances for one to be successful
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10
Age
38 - 39
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
7 IUI, 1 IVF
Diagnosis
PCOS, Uterine Fibroids
10
Everyone [at Georga Reproductive Specialists] was super helpful and nice, from the front desk people to the lab techs. Everything was done in a timely manner and we were in and out quickly.... Rita [the nurse] was super sweet and helpful. She communicated clearly and with much compassion and tact.... The doctor knew my name as well as my partner's. She even remembered a joke my husband made. Was always welcoming and knowledgeable about our specific situation.
+ Read more
Age
38 - 39
Treated
2015 - 2016
Success with this Doc
Yes
Race
Ashkenazi Jewish, Middle Eastern
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
7 IUI, 1 IVF
Diagnosis
PCOS, Uterine Fibroids
10
Describe your experience with Shady Grove Fertility Atlanta.
Everyone was super helpful and nice, from the front desk people to the lab techs. Everything was done in a timely manner and we were in and out quickly.
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
The doctor knew my name as well as my partner's. She even remembered a joke my husband made. Was always welcoming and knowledgeable about our specific situation.
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Rita and Devon)
Rita was super sweet and helpful. She communicated clearly and with much compassion and tact.
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
She was amazing! Very knowledgeable, caring, compassionate and smart. We felt like she was 100% on the same page as we were. She explained all the options clearly, and helped us make the choice that was right for us. She was always sweet and patient, and made us feel more positive about the whole experience. We our sooo grateful for her help and the huge role she played in the birth of our son.
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
Go see her!
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
Three IUI cycles with no success. One egg retrieval and two transfer cycles, the second of which resulted in a pregnancy and delivery of healthy baby boy.
Describe the costs associated with your care under Desiree McCarthy-Keith at Shady Grove Fertility Atlanta.
IUI's ran about $800, IVF, including all meds about $20,000
Describe Desiree McCarthy-Keith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Atlanta.
No comments.
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6
Age
33
Treated
2018
Success with this Doc
?
Treatment
2 IUI
Diagnosis
PCOS, Unexplained
6
I had an appointment scheduled with the Doctor [at Shady Grove Fertility Atlanta] and then ended up only seeing the nurse. There was some miscommunication on my IUI protocol (I did not receive a written out protocol, instead I was only verbally notified by the IUI RN)...Clinic is going through some growing pains and it is very noticeable. At times it can seem a bit disorganized (recently transitioned from paper to electronic). The clinic is small and waiting room can be awkward at times. The Doctor is what keeps me from switching clinics.
+ Read more
Age
33
Treated
2018
Success with this Doc
?
Race
Latino
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
PCOS, Unexplained
6
Describe your experience with Shady Grove Fertility Atlanta.
Clinic is going through some growing pains and it is very noticeable. At times it can seem a bit disorganized (recently transitioned from paper to electronic). The clinic is small and waiting room can be awkward at times. The Doctor is what keeps me from switching clinics.
During treatment, were you treated like a number or a human with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
It took more than a few appointments to feel like a human but I think this was just part of the process.
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Tracy)
IUI Nurse - not very organized. Responded with short answers, almost as if my questions were an inconvenience.
Nursing Staff - helpful and friendly
What specific things went wrong at Shady Grove Fertility Atlanta?
- Lost appointments
- Failed to inform you of changes in protocol
- Provided conflicting information
How was your experience with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
Dr. Namnoum is thorough and detailed. She is easy to talk to and explains procedures/options well. I feel like she really cares and I am not just another number There are times when I feel a bit rushed when seeing her but I have learned not to let her leave the room until I have all my questions/concerns answered.
What's one piece of advice would you give a prospective patient of Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
Do not be afraid to ask questions.
Describe the protocols Anne Brawner Namnoum used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
IUI (Letrozole, Ovidrel)
IUI (Letrozole, Gonal F, Ovidrel)
Describe the costs associated with your care under Anne Brawner Namnoum at Shady Grove Fertility Atlanta.
$40 copay for each visit.
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10
Age
30 - 31
Treated
2016 - 2017
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Male Factor, Unexplained
10
The nursing staff [at Georgia Reproductive Specialists-Sandy Springs] is very friendly and encouraging. They are always smiling and call you by name... My wife took medication for 5 days. Then went in for an ultrasound to check follicles. A trigger shot was given the day before the IUI was done.... She [Dr. Anne Brawner Namnoum] was very encouraging to my wife and I. She seemed to know what she was talking about and always had an answer to any of our questions. She helped us try to eliminate what the problems were and how to solve them
+ Read more
Age
30 - 31
Treated
2016 - 2017
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Male Factor, Unexplained
10
Describe your experience with Shady Grove Fertility Atlanta.
Some strengths of the clinic would be that they get results, do what it takes to get the results you are wanting, and help you figure out the financial side of everything.
During treatment, were you treated like a number or a human with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
They were friendly, nice, and seemed like they cared.
Describe your experience with the nursing staff.
The nursing staff is very friendly and encouraging. They are always smiling and call you by name.
How was your experience with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
She was very encouraging to my wife and I. She seemed to know what she was talking about and always had an answer to any of our questions. She helped us try to eliminate what the problems were and how to solve them.
What's one piece of advice would you give a prospective patient of Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
Ask questions.
Describe the protocols Anne Brawner Namnoum used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
My wife took medication for 5 days. Then went in for an ultrasound to check follicles. A trigger shot was given the day before the IUI was done.
Describe the costs associated with your care under Anne Brawner Namnoum at Shady Grove Fertility Atlanta.
What cost the most were the genetic screenings and medication.
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10
Age
41
Treated
2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor, Tubal Blockage, Other
10
I truly appreciate the excellent IVF work performed by Dr. Anne Namnoum and her staff at GRS. I received professionalism, compassion and top of the line care....She will look out for your best interest, so that your body is optimal to receive the transfer. [Nurses] Gail and Dawn were both thoughtful, friendly, smart and detailed. They answered all my questions and taught my husband how to administer the numerous at home shots.
+ Read more
Age
41
Treated
2016
Success with this Doc
Yes
Race
Black or African-American
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor, Tubal Blockage, Other
10
Describe your experience with Shady Grove Fertility Atlanta.
Nice clean office
Friendly staff
During treatment, were you treated like a number or a human with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
Dr. Namnoun is highly intelligent, wise and personable.
She is a skilled RE who is positive.
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Gail, Dawn, Tracey)
Gail and Dawn were both thoughtful, friendly, smart and detailed.
They answered all my questions and taught my husband how to administer the numerous at home shots.
How was your experience with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
I truly appreciate the excellent IVF work performed by Dr. Anne Namnoum and her staff at GRS. I received professionalism, compassion and top of the line care.
What's one piece of advice would you give a prospective patient of Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
She will look out for your best interest, so that your body is optimal to receive the transfer.
Describe the protocols Anne Brawner Namnoum used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
Before IVF began, Dr. Namnoum removed polyps from my service, which was something I truly needed.
Genetic testing revealed that I was have a little girl, even before the FET.
My Original date for FET got pushed back because a follicle was growing, despite the Lupron. Dr. Namnoun wisely updated my protocol, so that my FET was at the right time.
Describe the costs associated with your care under Anne Brawner Namnoum at Shady Grove Fertility Atlanta.
14,000
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Verified
This patient has provided documentation of treatment at this clinic.
8
Age
29 - 34
Treated
2010 - 2015
Success with this Doc
?
Treatment
8 IUI, 3 IVF
Diagnosis
Tubal Blockage, Immunological, Other, Unexplained
8
Yolanda [my nurse] is one of the best people I've met. She's cheerful and kind and doesn't condescend. Willing to answer totally stupid questions about my treatment without making me feel like a moron.
+ Read more
Age
29 - 34
Treated
2010 - 2015
Success with this Doc
?
Race
European
Income
$200K - $499K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
8 IUI, 3 IVF
Diagnosis
Tubal Blockage, Immunological, Other, Unexplained
8
During treatment, were you treated like a number or a human with Mark Perloe at Shady Grove Fertility Atlanta?
They never confused me with another patient. All the nurses knew and remembered me and my history.
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Yolanda)
Yolanda is one of the best people I've met. She's cheerful and kind and doesn't condescend. Willing to answer totally stupid questions about my treatment without making me feel like a moron. Always remembers my family and their interests. Just a super lady to have in your corner during a turbulent time in your life. Can't say enough great things about her.
How was your experience with Mark Perloe at Shady Grove Fertility Atlanta?
He's extremely knowledgeable about the very latest studies and willing to try your ideas (within reason). Doesn't sugarcoat, doesn't condescend.
What's one piece of advice would you give a prospective patient of Mark Perloe at Shady Grove Fertility Atlanta?
He's a bit of an odd bird, but I liked that he treated me like an intelligent human being capable of understanding my own treatment and my own body. Not that he's rude, but if you want a doctor to be your BFF confidant, maybe look somewhere else.
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2
Age
30 - 31
Treated
2018 - 2019
Success with this Doc
?
Treatment
2 Fertility Medications
Diagnosis
Poor Egg Quality, Tubal Blockage
2
Seems like they [Shady Grove] are low on staff. I am always waiting to be contacted. Emotionally not with the patients. Costs are cheap which is a good thing, don't raise them now. It is fast when you are scheduled and in the office. ... Failed to call in drug to pharmacy, I had to call multiple times into the office so she could get them sent out.
+ Read more
Age
30 - 31
Treated
2018 - 2019
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Engineer
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Fertility Medications
Diagnosis
Poor Egg Quality, Tubal Blockage
2
Describe your experience with Shady Grove Fertility Atlanta.
Seems like they are low on staff. I am always waiting to be contacted. Emotionally not with the patients. Costs are cheap which is a good thing, don't raise them now. It is fast when you are scheduled and in the office.
During treatment, were you treated like a number or a human with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
Was never followed up with. Always wondered what our next steps were going to be. Emotionally wasn't there for us
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Tracey)
Terrible customer service. I would sit for 8 hours before I could get a call back
What specific things went wrong at Shady Grove Fertility Atlanta?
- Failed to call in prescriptions to pharmacy
How was your experience with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
The Dr is okay, I feel left out on my fertility plan. Emotionally not there for me as much as I would like. Always hard to contact and always have to wait away before I can get a call back. It has been really inconvenient for us in the past.
What's one piece of advice would you give a prospective patient of Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
Be patient with the whole process.
Describe the protocols Anne Brawner Namnoum used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
I don't recall
Describe the costs associated with your care under Anne Brawner Namnoum at Shady Grove Fertility Atlanta.
I don't remember
Describe Anne Brawner Namnoum's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Atlanta.
N/A
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10
Age
28
Treated
2018
Success with this Doc
Yes
Treatment
1 IUI, Donor Sperm
Diagnosis
—
10
The clinic was great! Would recommend that anyone visit Shady Grove Fertility and see any of the doctor's at the Meridian Mark location. We had the best experience. They are helpful, friendly, kind, compassionate. Everyone cares about the patients needs while they are there.... Dr. Namnoum was great in making me feel like a patient and not a number. Her and her staff were great to work with.... She spoiled us and made us feel like family during treatment. We miss going to her office and seeing everyone there.
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Age
28
Treated
2018
Success with this Doc
Yes
Race
—
Income
$50K - $99K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, Donor Sperm
Diagnosis
—
10
Describe your experience with Shady Grove Fertility Atlanta.
The clinic was great! Would recommend that anyone visit Shady Grove Fertility and see any of the doctor's at the Meridian Mark location. We had the best experience. They are helpful, friendly, kind, compassionate. Everyone cares about the patients needs while they are there.
During treatment, were you treated like a number or a human with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
Dr. Namnoum was great in making me feel like a patient and not a number. Her and her staff were great to work with.
How was your experience with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
Dr. Namnoum was the best doctor choice we could have made. She spoiled us and made us feel like family during treatment. We miss going to her office and seeing everyone there. We are proud to say we are currently 19 weeks pregnant with our bundle of joy. We are also very thankful to Dr. Namnoum for making our dream a reality!
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9
Age
26
Treated
2017
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Unexplained
9
He [Dr. Mark Perloe] is very good at explaining the processes and helping the patient feel optimistic. He is also at every single appointment, which i understand is a rarity. He also generally sees you pretty shortly after you arrive instead of waiting for hours and hours... The dr himself was involved at every appt.... Yolanda and Jaqueline are AMAZING!!! They are available whenever you need them and they are always so caring.
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Age
26
Treated
2017
Success with this Doc
No
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI
Diagnosis
Unexplained
9
Describe your experience with Shady Grove Fertility Atlanta.
They are very good. Just know in advance that they don't accept AMEX.
During treatment, were you treated like a number or a human with Mark Perloe at Shady Grove Fertility Atlanta?
The dr himself was involved at every appt
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Yolanda and Jaqueline)
Yolanda and Jaqueline are AMAZING!!! They are available whenever you need them and they are always so caring.
How was your experience with Mark Perloe at Shady Grove Fertility Atlanta?
He is very good at explaining the processes and helping the patient feel optimistic. He is also at every single appointment, which i understand is a rarity. He also generally sees you pretty shortly after you arrive instead of waiting for hours and hours
Describe the protocols Mark Perloe used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
IUI plus ovidrel to lead to a pregnancy
IVF
Describe the costs associated with your care under Mark Perloe at Shady Grove Fertility Atlanta.
about $1500-2000 for IUI
about $20,000 for IVF package that includes subsequent embryoes
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10
Age
26 - 27
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
5 IVF
Diagnosis
PCOS
10
She [nurse at Shady Grove] was amazing!!!! One of the sweetest and caring souls in the entire planet!...Financial dept wasn’t the best. They had a rude girl working the front desk for a while and she has an awful attitude. Unfortunately she was the only “bad experience” we ever had there. I ended up letting shady grove know about this so they could fix the problem...they gave a protocol calendar for meds and that was helpful!
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Age
26 - 27
Treated
2017 - 2018
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IVF
Diagnosis
PCOS
10
Describe your experience with Shady Grove Fertility Atlanta.
Financial dept wasn’t the best. They had a rude girl working the front desk for a while and she has an awful attitude. Unfortunately she was the only “bad experience” we ever had there. I ended up letting shady grove know about this so they could fix the problem
During treatment, were you treated like a number or a human with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
She was the best doctor for the worst storm I have ever faced! Treated my husband and I like angels and we thank god for her every and twice (for our twin baby girls).
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Dawn t!!!! The absolute best! )
She was amazing!!!! One of the sweetest and caring souls in the entire planet!
How was your experience with Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
She was amazing. Hands down the best. When we lost our first pregnancy due a miscarriage she was so kind hearted. Every time a treatment failed she was so positive that we would still get there. Sure enough she was right. We were blessed with identical twin girls. We named one of our twin girls middle names after her.!
What's one piece of advice would you give a prospective patient of Anne Brawner Namnoum at Shady Grove Fertility Atlanta?
She will treat you as a person and not just a patient. She will always listen and care for you and your journey. She will do everything in her power to help your dreams come true.
Describe the protocols Anne Brawner Namnoum used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
Can’t remember exactly. But they gave a protocol calendar for meds and that was helpful!
Describe the costs associated with your care under Anne Brawner Namnoum at Shady Grove Fertility Atlanta.
$6,000
Describe Anne Brawner Namnoum's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Atlanta.
She was for only putting one embryo in in hopes for one healthy pregnancy.
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N/A
Age
35 - 36
Treated
2017 - 2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Unexplained
N/A
[The nursing staff at Shady Grove Fertility- Atlanta's] Strength return calls as soon as possible, polite and friendly didn’t rush me while questions... McCarthy-Keith went the extra mile when I need a medication. The medication was called the day before and the date of the medication it was not available. She made an extra step contacted the pharmacist personally and had my medication ready with in minutes. On the date of my IUI she had a planned family trip, she push back her flight time just to do it for me. She stated she promised that she was going to be there very step of way and she is doing just so.
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Age
35 - 36
Treated
2017 - 2018
Success with this Doc
?
Race
Black or African-American
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
1 IUI
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Unexplained
N/A
During treatment, were you treated like a number or a human with Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
I fell like a human. McCarthy-Keith went the extra mile when I need a medication. The medication was called the day before and the date of the medication it was not available. She made an extra step contacted the pharmacist personally and had my medication ready with in minutes. On the date of my IUI she had a planned family trip, she push back her flight time just to do it for me. She stated she promised that she was going to be there very step of way and she is doing just so.
Describe your experience with the nursing staff.
Strength return calls as soon as possible, polite and friendly didn’t rush me while questions
How was your experience with Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
Strength-warm and welcoming, informative, understanding, flexiable in scheduling weakness time management, more available afternoon hours, doesn’t do every lab possible such anti ovarian antibodies lab, did not let me try IVF with my own eggs
What's one piece of advice would you give a prospective patient of Desiree McCarthy-Keith at Shady Grove Fertility Atlanta?
Tell her what you want done
Describe the protocols Desiree McCarthy-Keith used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
For the Low Ovarian Reserve, letrozole with Ovidrel was used
Describe Desiree McCarthy-Keith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Atlanta.
I was not educated on eSET
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