Gondra Center for Reproductive Care & Advanced Gynecology

Available Resources

Genetic counseling is not offered: Not Offered
Genetic counseling
is not offered
Acupuncture: Offered
Acupuncture
Mental health counseling is not offered: Not Offered
Mental health counseling
is not offered
Nutrition counseling is not offered: Not Offered
Nutrition counseling
is not offered
Administration of shots is not offered: Not Offered
Administration of shots
is not offered
Coordinating at-home nursing is not offered: Not Offered
Coordinating at-home nursing
is not offered
Selling medication: Offered
Selling medication
Providing backup medication: Offered
Providing backup medication
Phoenix
20940 North Tatum Boulevard, B-210
Phoenix, AZ 85050
480-621-6331
On a scale from 0-10, how likely are you to recommend Gondra Center for Reproductive Care & Advanced Gynecology to a friend?
Strongly recommend: 100%9.7
4 assessments
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
9.4
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
10
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
9.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
10
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
10
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
>42
This Clinic
National Average
Annual Cycles for this Clinic
50
Annual Cycles National Avg.
635
9.5
Average Doctor Score
1 doctor
4 assessments
10
Age
29
Treated
2018
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Endometriosis
10
From the time I scheduled my appointment, I was able to get in fast. Their patient portal is very user friendly and straight forward. You can schedule appointments online. The building the clinic [Gondra Center for Reproductive Care] is located in is very nice area and right above an outpatient center. The clinic is fairly small but well equipped. Everything is very clean and new. The lab is very nice as well.... They are the sweetest ladies.
+ Read more
Age
29
Treated
2018
Success with this Doc
?
Race
Income
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Endometriosis
10
Describe your experience with Gondra Center for Reproductive Care & Advanced Gynecology.
I haven't been there very long, but everything so far is top notch as far as I can tell. The lab is nice and the equipment is state of the art. From the time I scheduled my appointment, I was able to get in fast. Their patient portal is very user friendly and straight forward. You can schedule appointments online. The building the clinic is located in is very nice area and right above an outpatient center. The clinic is fairly small but well equipped. Everything is very clean and new. The lab is very nice as well.
During treatment, were you treated like a number or a human with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology?
Dr. Gondra is by far the best doctor I could've ever picked. She truly understand my diagnosis because she also has endometriosis. She takes her time to listen to me and my concerns. She's very open and honest with me as well about my chances. She makes me feel really comfortable voicing my concerns and even likes hearing my thoughts about my treatment. Her office staff is like family and they remember me every time. I don't fee like a broken record and having to repeat my history every time I have an appointment.
Describe your experience with the nursing staff.
They are the sweetest ladies. I have met the NP, all of the nurses, front desk coordinators, and embryologist. They are all a very close team and have known Dr. Gondra for a very long time. They talk to me like i'm a part of their family. I truly feel cared about.
How was your experience with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology?
Although my journey with Dr. Gondra is just starting, I feel like she already is my biggest advocate. She truly is there to help me get the baby my husband and I have always wanted. She is very caring, a great listener, compassionate about what she does, and very understanding because she went through what her patients have gone through. She's personable and a very down-to-earth person. I feel in very good hands with her. I see her every time I come into her office. I can call anytime and she's always there to answer my questions or concerns.
What's one piece of advice would you give a prospective patient of Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology?
I would tell a prospective patient to just go in ready to learn and listen and also to just relax. You will be in great hands. Make sure you voice your concerns and don't be afraid. She will listen to you. I promise.
Describe the protocols Mercedes Gondra used in your cycles at Gondra Center for Reproductive Care & Advanced Gynecology and their degree of success.
My diagnosis is new, but I do have endometriosis and Dr. Gondra's first step in treatment was to give me a choice to start IUI right away or go for a surgery to increase my chances. I did my research and endometriosis can be very aggressive, so I picked surgery. Endometriosis runs in my family, so I want to be prepared that I will need IVF right after surgery. It makes me sad that I might not be able to afford IVF like some of my family members After my surgery in a week, i'll know more of what my options are.
Describe the costs associated with your care under Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology.
Everything so far has been covered by my insurance. She accepts most insurance in coverage is available under your policy. And they work with you on payments for out of pocket expenses. Very accommodating when it comes to finances.
10
Doctor
Mercedes Gondra
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Gondra Center for Reproductive Care & Advanced Gynecology
Phoenix
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology.

Verified

This patient has provided documentation of treatment at this clinic.

9
Age
35 - 36
Treated
2016 - 2017
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Endometriosis, Unexplained
9
My IUI's [at Gondra Center for Reproductive Care & Advanced Gynecology] were roughly $800-900 out of pocket and the Femara was around $20...Dr. Gondra is the only physician there; no portion of the care is provided by a nurse practitioner or other mid-level provider. The clinic is still new, so there may not be many reviews. However, Dr. Gondra is not new to the area or to RE...I had unexplained infertility but was over 35. Used Femara for IUI cycles to avoid any further thinning of endometrial lining that Clomid may cause.
+ Read more
Age
35 - 36
Treated
2016 - 2017
Success with this Doc
No
Race
Black or African-American
Income
$200K - $499K
Occupation
Doctor
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI
Diagnosis
Endometriosis, Unexplained
9
Describe your experience with Gondra Center for Reproductive Care & Advanced Gynecology.
Dr. Gondra is the only physician there; no portion of the care is provided by a nurse practitioner or other mid-level provider. The clinic is still new, so there may not be many reviews. However, Dr. Gondra is not new to the area or to REI; she previously worked at Troche Fertility Centers and it is possible that further information may be found there.
During treatment, were you treated like a number or a human with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology?
Dr. Gondra has hand-selected her office staff to be friendly people who work well together. I was always greeted by name as soon as I walked through the door and they remembered details about my life.
How was your experience with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology?
I trust Dr. Gondra and have referred other people to her (don't know their outcomes). She really seems to care and her approach is candid but compassionate. She speaks quickly and has an accent and it might a little challenging for someone who is new to the infertility process to follow. Fortunately, all of the notes are available in an online portal for review.
What's one piece of advice would you give a prospective patient of Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology?
Take notes during your visit and review them with her before you leave.
Describe the protocols Mercedes Gondra used in your cycles at Gondra Center for Reproductive Care & Advanced Gynecology and their degree of success.
I had unexplained infertility but was over 35. Used Femara for IUI cycles to avoid any further thinning of endometrial lining that Clomid may cause. Next step scheduled to be IVF. The plan is for a mock cycle with ERA testing and frozen embryo transfer once a sufficient lining is obtained.
Describe the costs associated with your care under Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology.
My insurance covered infertility testing but not treatment. So my lab testing, baseline ultrasound, HSG, and husband's semen analysis were nominal. My IUI's were roughly $800-900 out of pocket and the Femara was around $20.
9
Doctor
Mercedes Gondra
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Gondra Center for Reproductive Care & Advanced Gynecology
Phoenix
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
34
Treated
2015
Success with this Doc
Yes
Treatment
2 IUI, 3 IVF
Diagnosis
Endometriosis, Other
10
My doctor started her own clinic [Gondra Center] so its hard to review ivf treatment there. Many of her staff including the NP and embryologist moved with here so I'm sure they are doing a great job. I see my doctor for endometriosis and the front desk can always get me an appointment quickly. The new clinic doesn't book too many people at one time so you don't wait or feel rushed. They give each patient enough time to address all issues.
+ Read more
Age
34
Treated
2015
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 3 IVF
Diagnosis
Endometriosis, Other
10
Describe your experience with Gondra Center for Reproductive Care & Advanced Gynecology.
My doctor started her own clinic so its hard to review ivf treatment there. Many of her staff including the NP and embryologist moved with here so I'm sure they are doing a great job. I see my doctor for endometriosis and the front desk can always get me an appointment quickly. The new clinic doesn't book too many people at one time so you don't wait or feel rushed. They give each patient enough time to address all issues.
During treatment, were you treated like a number or a human with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology?
She always made me feel like I was her only patient. She truly empathizes with you and wants you to have your baby.
Describe your experience with your nurse at Gondra Center for Reproductive Care & Advanced Gynecology. (Assigned nurse: Kori)
My doctor has since left the clinic I received treatment but many of the team members went to her new clinic. My ivf coordinator Kori was awesome. She helped me get drug discounts and donated drugs. Two of the my nurses went to my doctor's new clinic. They are very knowledgeable and I go to the NP for well women.
How was your experience with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology?
She is very knowledgeable and in my opinion the best option for treatment if you have endometriosis is Phoenix. She gives everyone individualized care and I truly feels she is invested in your success. Even after I had my she continued to check on our well being. I still see her for endometriosis related issues since she sees people for advanced gyno issues too.
What's one piece of advice would you give a prospective patient of Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology?
If you need surgery for endometriosis she is your best bet. She focuses on fertility preserving surgery. She removed a 10cm cyst from my ovary. Most docs couldn't do this.
Describe the protocols Mercedes Gondra used in your cycles at Gondra Center for Reproductive Care & Advanced Gynecology and their degree of success.
First was surgery to removes stage 4 endometriosis and 10 cm cyst from my ovary. IVF #1 antagonist protocol with no bcp lead in b/c I'm a clot risk and used lovenox. 300 follistim, 150 menopur. 4 of 8 mature, 3 fertilized, 2 day 3 ET of grade A. Chemical pregnancy. Surgery to remove 3 cm from good ovary before ivf #2 IVF #2 reduced menopur to 75iu and increased follistim to 375 and lead in with bcp/lovenox to help me not have lead follicles like ivf #1. This cycle was bad. 10 eggs but only 1 mature. Transfer grade c embryo on day 3. bfn. IVF # lead in w/ bcp/lovenox. Stimmed with 375 iu menopur, .25 hgh and 125 follistim. 8 eggs, 7 mature, 6 fertilized and two made it to day 5. ETed 2 early grade B blast and had a live birth in April 2016. Took a while but we found the protocol that worked for me. Lots and lots of menopur!
Describe the costs associated with your care under Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology.
10000 for ivf 1000 for iui
Describe Mercedes Gondra's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gondra Center for Reproductive Care & Advanced Gynecology.
Based on my situation 2 was recommended.
10
Doctor
Mercedes Gondra
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Gondra Center for Reproductive Care & Advanced Gynecology
Phoenix
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
31
Treated
2018
Success with this Doc
?
Treatment
Diagnosis
Endometriosis, Male Factor
10
nurses [at Gondra Center for Reproductive Care & Advanced Gynecology] are always so friendly and also add a personal touch. They remember you and are just great women. Being there is not always for the most exciting reason, so it’s nice to have a smiling face. The nurses are friendly and personal as well. Overall the staff is amazing...Strengths: friendly, proactive and helpful. They are on this journey with you. Cons: busy, so appointments can take a while to get in - which is a good thing I believe because a lot of people go there.
+ Read more
Age
31
Treated
2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Diagnosis
Endometriosis, Male Factor
10
Describe your experience with Gondra Center for Reproductive Care & Advanced Gynecology.
Strengths: friendly, proactive and helpful. They are on this journey with you. Cons: busy, so appointments can take a while to get in - which is a good thing I believe because a lot of people go there.
During treatment, were you treated like a number or a human with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology?
The front desk is always so sweet and remember you and that’s awesome because they are the first representative of the office. Dr. Gondra is very thorough and from the first time I went, she sat down she really took her time. My family loved her when they met her from my laparoscopic surgery.
Describe your experience with the nursing staff.
He nurses are always so friendly and also add a personal touch. They remember you and are just great women. Being there is not always for the most exciting reason, so it’s nice to have a smiling face. The nurses are friendly and personal as well. Overall the staff is amazing.
How was your experience with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology?
Dr. Gondra makes you smile which is helpful during this time. She makes you hopeful to assist you in your step. She is never pushy and takes her time to listen to you. I have cried multiple times in her office and she has been understanding and there to let me cry, but also to encourage a next step.
What's one piece of advice would you give a prospective patient of Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology?
She has a thick accent, so make sure you understand the answers you are seeking.
Describe the protocols Mercedes Gondra used in your cycles at Gondra Center for Reproductive Care & Advanced Gynecology and their degree of success.
I had a cyst and it was viewed by the PA in the office. Her and doctor Gondra couldn’t determine what type of cyst it was, but took immediate action once she noticed it might be large and got me into surgery. This also helped confirm I had endometriosis and started our IVF journey.
Describe the costs associated with your care under Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology.
The costs are as to be expected for IVF.
Describe Mercedes Gondra's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gondra Center for Reproductive Care & Advanced Gynecology.
I’m not to that process yet. We meet Monday to discuss frozen and fresh embryo transfers.
9
Doctor
Mercedes Gondra
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Gondra Center for Reproductive Care & Advanced Gynecology
Phoenix
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology.

Verified

This patient has provided documentation of treatment at this clinic.