Greenwich Fertility and IVF Center

They were all nice enough [at Greenwich Fertility and IVF Center] and the nurses who did the blood tests were very warm and friendly. It was fine at the time because I had nothing else to compare them too and generally most Doctor's offices don't offer a great experience. Given the high touch nature of fertility it feels like GF could do a bit more to make the experience more personal for patients...It felt odd asking them questions on my personal case as the nurses would vary and didn't know my case. When I would call with a question I would be told that they needed to consult with the Doctor. When I asked for extra time to ask my questions to the Doctor even just a quick phone call I was told I needed to pay for a consult.

It felt at times like a processing plant with high volumes of women passing through the dated waiting room [at Greenwich Fertility]. I wish I had done more research before choosing the clinic I would end up spending years with. I went local as I didn’t anticipate I would need as much help as I did. At times I felt like I wasn’t being listened to as an informed client. And the fact only one type of protocol was used in my case leads me to believe I could have saved years of treatment and could have had success sooner with more a appropriate protocol somewhere else. I ultimately ended up going elsewhere and had success with the first cycle on a new protocol (micro-dose lupron).

[Greenwich Fertility's] Strengths: Easy to schedule appointments, online portal with all test results Weaknesses: rotating doctors and nurses, the only time you can speak with your doctor is to make a follow up appointment, otherwise you will speak through a nurse, and when you speak with a nurse (not necessarily one who knows your situation), hours are M-F, 7:30am-5pm only...Each interaction is brief and because of the way the clinic is managed, half the time you will see a different doctor anyway. The other doctors prefer you ask questions to 'your doctor', which ultimately means speaking with a nurse.

Nice offices [Greenwich Fert ] and convenient location for those living in souther Fairfield County. There are a few different doctors in this practice so I would do some research to determine who might be the best fit for you if you decide to go with this clinic...Organized, detailed and caring. And reachable which is important to mention and can be difficult at some of the larger clinics. One nurse went above and beyond and allowed me to come in so she could do my trigger shot since I messed up the timing a bit and totally panicked. Love her for that!

They [Greenwich Fertility and IVF Center] have a cookie -cutter approach to their hormone regimen- I was getting violently ill from the excessive estrogen I was using and was told over and over that it's not the medicine causing my issues...Disorganized- there is no real flow and call backs for labs are a nightmare... Kate was going through a pregnancy, didn't show me how to take my meds, mix my meds or anything...Lehigh (spelling) was amazing, but I didn't have her till the end. Petra- not sure if she was an RN, did all my labs was a ray of sunshine

I felt as though the nursing staff [at Greenwich Fertility] was very caring, however the doctor [Dr Witt] was a bit impersonal. It felt like he was doing things "by the book" rather than really evaluating what might be wrong and making adjustments every cycle to try and achieve a success...Strengths were scheduling--they definitely made an effort to get you in at the appropriate time, and had convenient early morning hours to not interfere with work. They do not have a "no children in the waiting room" policy, so you will sometimes encounter couples trying for their second or third that bring in a toddler. That can be upsetting if you are coming in for a follow-up after a negative cycle. One major weakness is the insurance/billing department. They always had trouble coordinating with my insurance to get prior authorizations, even when told well in advance that I would need authorization for medications. We were also still receiving bills for procedures a year after stopping treatments because they were slow to bill insurance.