Heard Clinic

Available Resources

Genetic counseling is not offered: Not Offered
Genetic counseling
is not offered
Acupuncture: Offered
Acupuncture
Mental health counseling is not offered: Not Offered
Mental health counseling
is not offered
Nutrition counseling is not offered: Not Offered
Nutrition counseling
is not offered
Administration of shots: Offered
Administration of shots
Coordinating at-home nursing is not offered: Not Offered
Coordinating at-home nursing
is not offered
Selling medication: Offered
Selling medication
Providing backup medication: Offered
Providing backup medication
Houston
1315 St Joseph Parkway
Houston, TX 77002
713-878-0878
On a scale from 0-10, how likely are you to recommend Heard Clinic to a friend?
Strongly recommend: 67%Neutral: 33%9
3 assessments
  • 67% Strongly recommend (9-10)
  • 33% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
8.7
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
10
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
>42
This Clinic
National Average
Annual Cycles for this Clinic
19
Annual Cycles National Avg.
635
9.3
Average Doctor Score
1 doctor
3 assessments
10
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
3 IUI
Diagnosis
Anovulation, PCOS, Poor Egg Quality
10
Strengths [of Heard Clinic] - for me it is close by work and my home; excellent hours Monday - Sunday whenever you need to see him!...All the staff is very sweet and attentive. The front desk ladies (Erica & Sonia)were super helpful with appointment reminders and lab slips. Claudia who takes all the vitals and is with you during your procedures (HSG, IUI) is super nice and really makes you feel comfortable. Summer is the ultrasound technician and is great at her job! She is personable and quick with her counting and measuring! Dede is the office manager and has always been a friendly face to us (but I rarely dealt with her).
+ Read more
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
Yes
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Anovulation, PCOS, Poor Egg Quality
10
Describe your experience with Heard Clinic.
Strengths - for me it is close by work and my home; excellent hours Monday - Sunday whenever you need to see him!
During treatment, were you treated like a number or a human with Michael Heard at Heard Clinic?
Dr. Heard is a very nice person! He seems like he is a busy doctor though. But once you are in his office you have his undivided attention. Plus he will answer any question thrown his way and give a nice explanation to help make you feel less like a crazy person!
Describe your experience with your nurse at Heard Clinic. (Assigned nurse: Crystal)
All the staff is very sweet and attentive. The front desk ladies (Erica & Sonia)were super helpful with appointment reminders and lab slips. Claudia who takes all the vitals and is with you during your procedures (HSG, IUI) is super nice and really makes you feel comfortable. Summer is the ultrasound technician and is great at her job! She is personable and quick with her counting and measuring! Dede is the office manager and has always been a friendly face to us (but I rarely dealt with her).
How was your experience with Michael Heard at Heard Clinic?
I came into this process not knowing or understanding a thing about my body or its' monthly cycle. He asked all the appropriate questions and did ALL the testing that was needed upfront. He was able to rule out any problem areas (blocked tubes, scarring from endo, low ovarian reserve. My first AMH number came back low so he had me re-test. The second test was much much higher, so I am glad he doubted the first results. He has been quick with lab results and even quicker with placing prescription orders for necessary medication.
What's one piece of advice would you give a prospective patient of Michael Heard at Heard Clinic?
Be brave and trust that you are in good hands! Make sure to do all the lab work and testing so you have a good idea as to what your body is doing! write any questions you have down on a piece of paper before going to your appointment. Make sure you ask him all the questions.
Describe the protocols Michael Heard used in your cycles at Heard Clinic and their degree of success.
My first three cycles we used Clomid. 1st cycle - 50 mg = no mature follicle 2nd & 3rd cycle - 100 mg = several mature follicles but no positive pregnancy test. 4th cycle - 100 mg clomid = one mature follicle but still no positive pregnancy test. Also Dr. Heard noticed by lining was thinner than previous cycles. So he switched me to Femara. Starting with cycle 3 we began to use Gonal F on days 5,7, & 9. I would than go in for an ultrasound so he could monitor the progress. On different days each cycle (because sometimes I would respond to the Gonal F stimulation and sometime I wouldn't) we would do a trigger shot (Novarel or Ovidrel). Dr. Heard said to have sex night of trigger shot. Two days later we would either have more sex or we would come in for our IUI (cycles 4, 5, & 6). IUI was very easy and not painful at all. Dr. Heard also let us record the screen while he was pointing out the sperm and follicles after each IUI. Technically I have already made a video of my first born, before they were fertilized!! Also Dr. Heard recommended me to take Pregnitude (a supplement that is supposed to help with egg development) and my husband to use Pro-xeed (a supplement used to liven up the sperm) and to see an acupuncturist. Used an at home pregnancy test this morning and had a light positive. Going in tomorrow for my beta!
Describe the costs associated with your care under Michael Heard at Heard Clinic.
my copay to see the doctor was $20, after insurance all the medications were $30 each (except clomid and femara - they were only like $8 each). My insurance will not let me use Walgreens so I had to use Walgreens Specialty which has to deliver to your home) So it was hard to receive the meds within a short time frame (like within 12 hours). Dr. Heard was very nice and gave me two sample boxes of the Gonal F and a shot of the Novarel for free. That is a huge expense and it was just given to me no questions asked. Once we had to step up the Gonal F injections he made sure that Walgreens Specialty would have them delivered to me overnight (at no cost). The IUI (my insurance does not cover any "fertility procedures") was $475.00 (IUI #1 & IUI #2) The price was raised to $500 for IUI #3. All lab work was covered by my insurance.
10
Doctor
Michael Heard
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Heard Clinic
Houston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

7
Age
33
Treated
2015
Success with this Doc
?
Treatment
6 IUI
Diagnosis
7
If I did it again I will ask for dee [nurse at Heard Clinic], she is the best and will take care of you from a-z. I felt like she’s the only one who had compassion and care about her pts...I would like to be able to call my nurse anytime of the day or at least for my nurse to call me back within the same day. Thorough explanations, especially for those that are first timers. Just the comfort would be nice...I saw the nurses more [than Dr. Michael Heard].
+ Read more
Age
33
Treated
2015
Success with this Doc
?
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 IUI
Diagnosis
7
Describe your experience with Heard Clinic.
I would like to be able to call my nurse anytime of the day or at least for my nurse to call me back within the same day. Thorough explanations, especially for those that are first timers. Just the comfort would be nice
During treatment, were you treated like a number or a human with Michael Heard at Heard Clinic?
I saw the nurses more...
Describe your experience with the nursing staff.
If I did it again I will ask for dee, she is the best and will take care of you from a-z. I felt like she’s the only one who had compassion and care about her pts
What specific things went wrong at Heard Clinic?
  • Failed to order appropriate test
How was your experience with Michael Heard at Heard Clinic?
He was a very busy man. He gets the job done, but wished he was easier to approach. He was too serious and I have never seen a smile. I understand that this is serious and a lot is on the line but, as a pt it’s already nerve racking as is. It really doesn’t hurt for him to talk and get to know us... for my 3rd iui he asked me if I was a new pt. It really hurt my feelings but again my husband told me it was probably an honest mistake that he sees a lot of pts so he easily forgot us.
What's one piece of advice would you give a prospective patient of Michael Heard at Heard Clinic?
He’s good at what he does, but speak up with what you want.
8
Doctor
Michael Heard
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Heard Clinic
Houston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
39 - 40
Treated
2011 - 2012
Success with this Doc
Yes
Treatment
7 IUI
Diagnosis
Male Factor
10
The appointments [at The Heard Clinic] run very close to the appointment times. Parking can be a little difficult. [The staff are] are well trained and extremely compassionate...Dr. Heard is very focused on helping his patients reach their family goals. He is compassionate and dedicated. He allows the patient to chose the direction of their treatment if viable. I wanted to continue found IUI even after 6 failed attempts and on the 7th worked.
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Age
39 - 40
Treated
2011 - 2012
Success with this Doc
Yes
Race
Latino
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
7 IUI
Diagnosis
Male Factor
10
Describe your experience with Heard Clinic.
The appointments run very close to the appointment times. Parking can be a little difficult.
During treatment, were you treated like a number or a human with Michael Heard at Heard Clinic?
Dr. Heard got to know both me and my husband. We were able to express our desires in regards to treatment options.
Describe your experience with the nursing staff.
They are well trained and extremely compassionate.
How was your experience with Michael Heard at Heard Clinic?
Dr. Heard is very focused on helping his patients reach their family goals. He is compassionate and dedicated. He allows the patient to chose the direction of their treatment if viable. I wanted to continue found IUI even after 6 failed attempts and on the 7th worked.
What's one piece of advice would you give a prospective patient of Michael Heard at Heard Clinic?
He will do everything medically possible to help you achieve your family dreams.
10
Doctor
Michael Heard
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Heard Clinic
Houston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Michael Heard at Heard Clinic.