Describe your experience with Heartland Center for Reproductive Medicine.
I feel that overall, the Clinic is clean and well kept. The clinic and their staff is also very organized and willing to answer any questions you may have. There is one financial coordinator that can come off as less personable. I have shared this with my doctor and she notified me that there is a second financial coordinator that I can work with as I receive my care there. My doctor stated that she wanted my experience there to be good. She also told me she would share my feedback with the clinic. I have since had some interaction with this financial coordinator when I called with a question and was more pleasant than had been in the past.
During treatment, were you treated like a number or a human with Stephanie Gustin at Heartland Center for Reproductive Medicine?
I have had 3 miscarriages while under Dr. Gustin's care. I have had 2 ectopic pregnancies as a part of these miscarriages as well. The first time I had a miscarriage following our first IUI, Dr. Gustin called me late in the evening and comforted me while we were on the phone. As we moved onto our 2nd IUI, it was unfortunately an ectopic pregnancy. During the ultrasound when we found out, Dr. Gustin was kind and gentle in explaining what she was seeing. When I sat up, she gave me a huge hug and allowed me to cry on her shoulder. She then gave my husband and I all the time we needed in the room to process what we had just been told.
Describe your experience with the nursing staff.
All of the nurses I have worked with have been friendly and kind. I have had most of the same nurses throughout our treatment with Dr. Gustin and am pleased. There was one miscommunications between Dr. Gustin and her nursing staff regarding types of exercise that can be continued during treatment. When Dr. Gustin was notified of what I was told, she said she would personally take the time to educated nursing on this topic and what is recommended and not recommended.
How was your experience with Stephanie Gustin at Heartland Center for Reproductive Medicine?
Unfortunately my husband and I have experienced 5 miscarriages and 3 under the care of Dr. Gustin. Through all of this my husband and I have had numerous questions and every time, Dr. Gustin is the one that calls me to answer my questions. She also has offered to allow me to call whenever I feel the need. Dr. Gustin has exhibited extreme kindness and has been very sensitive to our situation. I have never felt like just a number or just another patient while under her care.
What's one piece of advice would you give a prospective patient of Stephanie Gustin at Heartland Center for Reproductive Medicine?
Dr. Gustin will take the time to answer any of your questions so don't hesitate to ask. Additionally, if you are advocating for more tests, answers, etc. she will be very supportive.
Describe the protocols Stephanie Gustin used in your cycles at Heartland Center for Reproductive Medicine and their degree of success.
When I went to Dr. Gustin I was taking Metformin. We tried a couple of cycles on this and we stopped following some tests. We moved forward with Clomid and eventually IUI as the medications alone were not successful. We completed 3 IUIs with Clomid, Follistim, and Pregnyl. The dosages were closely monitored and changed as needed. Additionally, due to my history of miscarriage, I was put on progesterone suppositories and this was increased following my first miscarriage with Dr. Gustin from 1x/day to 2x/day. Following my ectopic pregnancy, I also required a HSG and this was very carefully explained before and during the procedure.
Describe the costs associated with your care under Stephanie Gustin at Heartland Center for Reproductive Medicine.
Our IUIs cost between $1900-2300 depending on medication dosages. Other tests such as the HSG was not covered once and cost around $700-800 and the second time was covered following my ectopic pregnancy. We have had a quote of IVF and depending on medications and tests, will cost between $15,000-18,000.
Describe Stephanie Gustin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Heartland Center for Reproductive Medicine.
We are preparing for IVF soon and we have discussed some of these topics preliminarily and will have a more in depth conversation as this gets closer.