Aspire Houston Fertility Institute

17 doctors work here

Rated 8.6
Strongly recommend: 70%Neutral: 17%Don't recommend: 13%8.6
70% strongly recommend
232 reviews
Operations
9
9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9
9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.9
7.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9
9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8.3
8.3
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
4,400
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication
17 doctors work here
NPS
8.5
Average Doctor Score
Jason Griffith
Aspire Houston Fertility Institute
88% strongly recommend
38 Reviews
Rated 9.6
Strongly recommend: 88%Neutral: 7%Don't recommend: 5%9.6
Josh Skorupski
Aspire Houston Fertility Institute
89% strongly recommend
23 Reviews
Rated 9.6
Strongly recommend: 89%Neutral: 8%Don't recommend: 4%9.6
Jason Yeh
Aspire Houston Fertility Institute
92% strongly recommend
17 Reviews
Rated 9.5
Strongly recommend: 92%Neutral: 3%Don't recommend: 6%9.5
Heather Hoff
Aspire Houston Fertility Institute
87% strongly recommend
10 Reviews
Rated 9.4
Strongly recommend: 87%Don't recommend: 13%9.4
Mazen Abdallah
Aspire Houston Fertility Institute
82% strongly recommend
9 Reviews
Rated 8.7
Strongly recommend: 82%Neutral: 9%Don't recommend: 9%8.7
Craig Witz
Aspire Houston Fertility Institute
80% strongly recommend
26 Reviews
Rated 8.7
Strongly recommend: 80%Neutral: 8%Don't recommend: 12%8.7
Randall Dunn
Aspire Houston Fertility Institute
84% strongly recommend
14 Reviews
Rated 8.7
Strongly recommend: 84%Neutral: 4%Don't recommend: 12%8.7
Alexa Clapp
Aspire Houston Fertility Institute
48% strongly recommend
7 Reviews
Rated 8.6
Strongly recommend: 48%Neutral: 34%Don't recommend: 18%8.6
Ryan Steward
Aspire Houston Fertility Institute
51% strongly recommend
19 Reviews
Rated 8.4
Strongly recommend: 51%Neutral: 34%Don't recommend: 15%8.4
Kemi Nurudeen
Aspire Houston Fertility Institute
65% strongly recommend
13 Reviews
Rated 8.3
Strongly recommend: 65%Neutral: 5%Don't recommend: 30%8.3
Subodh Chauhan
Aspire Houston Fertility Institute
66% strongly recommend
13 Reviews
Rated 8.1
Strongly recommend: 66%Neutral: 17%Don't recommend: 17%8.1
Jonathan Kim
Aspire Houston Fertility Institute
53% strongly recommend
20 Reviews
Rated 7.8
Strongly recommend: 53%Neutral: 22%Don't recommend: 24%7.8
Daniel Williams
Aspire Houston Fertility Institute
54% strongly recommend
15 Reviews
Rated 7.6
Strongly recommend: 54%Neutral: 28%Don't recommend: 18%7.6
Sandra Bello
Aspire Houston Fertility Institute
18% strongly recommend
6 Reviews
Rated 5.4
Strongly recommend: 18%Neutral: 18%Don't recommend: 64%5.4
Rakesh Mangal
Aspire Houston Fertility Institute
strongly recommend
0 Reviews
Rated
Maya Kriseman
Aspire Houston Fertility Institute
strongly recommend
0 Reviews
Rated
Reem Sabouni
Aspire Houston Fertility Institute
strongly recommend
0 Reviews
Rated
Show 13 more

This clinic has 15 offices

Beaumont
6025 Metropolitan Drive
Beaumont, TX 77706
Cypress
27700 Northwest Fwy
Cypress, TX 77433
Katy
23920 Katy Freeway
Katy, TX 77494
Kingwood
350 Kingwood Medical Dr
Kingwood, TX 77339
Main Street
7515 S. Main Street
Houston, TX 77030
Medical Center - 7900 Fannin
7900 Fannin St
Houston, TX 77054
Medical Center - Memorial Hermann
6400 Fannin
Houston, TX 77030
Medical Center - Woman's Hospital
7400 Fannin
Houston, TX 77054
Memorial City
929 Gessner
Houston, TX 77024
Pearland
10907 Memorial Hermann Dr
Pearland, TX 77584
Piney Point
2500 Fondren Rd
Houston, TX 77063
Sugar Land
16651 Southwest Freeway
Sugar Land, TX 77479
Webster Clear Lake
400 Medical Center Blvd
Webster, TX 77598
Willowbrook
18220 State Highway 249
Houston, TX 77070
Woodlands
17183 I 45 South
The Woodlands, TX 77385
Show 13 more

232 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
8
Age 35 - 36
3 Fertility Medications
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Too early to know
[Dr. Skorupski] is very knowledgeable in this area. He doesn’t waver at anything or hesitate to answer. I haven’t asked a question he doesn’t know the answer to. If I did, I’m confident he would research it and get back with me. He is confident without being cocky... When doing a Timed Intercource Cycle, he has had me take Clomid, always does bloodwork and ultrasound to see where we stand. Then I’m instructed when to take Ovidrel (to induce ovulation.) None have produced a pregnancy yet, but I’m confident it still will based on the tests run and the fact that he says everything looks good and healthy.
One thing that I have had problems with is in order to do a Timed Intercourse Cycle [at Aspire Houston Fertility Institute], there are consent forms that must be signed before the trigger shot. If they aren’t signed, the cycle would be canceled. There have been a couple of times where the consent didn’t load properly or weren’t loaded at all. Had I not had to do the TIC cycle multiple times, and KNEW to ask about the consent forms, they wouldn’t have been signed. However, the receptionist knows me by name and is 100% nice and genuine.
How was your experience with Josh Skorupski at Aspire Houston Fertility Institute?
He is very knowledgeable in this area. He doesn’t waver at anything or hesitate to answer. I haven’t asked a question he doesn’t know the answer to. If I did, I’m confident he would research it and get back with me. He is confident without being cocky.
What's one piece of advice would you give a prospective patient of Josh Skorupski at Aspire Houston Fertility Institute?
He listens to you and supports any choice you choose.
During treatment, were you treated like a number or a human with Josh Skorupski at Aspire Houston Fertility Institute?
He takes his time going over results with you and welcomes any and all questions.
Describe the protocols Josh Skorupski used in your cycles at Aspire Houston Fertility Institute and their degree of success.
When doing a Timed Intercource Cycle, he has had me take Clomid, always does bloodwork and ultrasound to see where we stand. Then I’m instructed when to take Ovidrel (to induce ovulation.) None have produced a pregnancy yet, but I’m confident it still will based on the tests run and the fact that he says everything looks good and healthy.
Describe your experience with your nurse at Aspire Houston Fertility Institute. (Assigned nurse: Morgan Gitter)
Once I became a “regular” it’s like talking to an old friend. They always listen, have compassion, and answer every question, silly or not, with dignity and respect.
Describe your experience with Aspire Houston Fertility Institute.
One thing that I have had problems with is in order to do a Timed Intercourse Cycle, there are consent forms that must be signed before the trigger shot. If they aren’t signed, the cycle would be canceled. There have been a couple of times where the consent didn’t load properly or weren’t loaded at all. Had I not had to do the TIC cycle multiple times, and KNEW to ask about the consent forms, they wouldn’t have been signed. However, the receptionist knows me by name and is 100% nice and genuine.
Describe the costs associated with your care under Josh Skorupski at Aspire Houston Fertility Institute.
Bloodwork and genetic testing were expensive, around $2500 for myself and $2500 for my husband. My insurance changed and it became more expensive each time, whether it was blood drawn or blood and ultrasound, it was all the same price (over $100)
What specific things went wrong at Aspire Houston Fertility Institute?
  • Failed to order appropriate test
Describe the specific things that went wrong at Aspire Houston Fertility Institute.
After meeting with Dr. Skorupski the first time, bloodwork was talked about and was ordered for a few weeks out. I showed up to do my bloodwork and 1 vial was taken. I thought this was odd because I was supposed to have a lot of things run, such as genetics and a miscarriage panel. So after the 1 vial was taken, I asked the receptionist about more testing and she saw the paperwork and apologized. I had my blood drawn again that same visit. Got finished and asked about something else and more paperwork/testing needed to happen. So I had my blood drawn a 3rd time during this visit.
10
Doctor
Josh Skorupski
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Aspire Houston Fertility Institute
Beaumont
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 27 - 28
2 Fertility Medications
PCOS
Latinx
Income $50K - $99K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Clapp has a way of speaking to patients like a friend, presenting all the facts while also being delicate. She has a positive and confident demeanor that puts anyone at ease...she presented all of our options and steps to us clearly and in detail as well as ways to pivot if we got an undesirable result...extremely personable and confident and makes us feel that we will get the outcome we all desire, a family of our own
The nursing staff [at Houston Fertility Institute] is very welcoming...really get to know one another. They are friendly, attentive, and always available if you call to ask questions...costs for an oral medication cycle was roughly $900. The cost for an injectable cycle is around $2000...nice area with a free parking garage
How was your experience with Alexa Clapp at Aspire Houston Fertility Institute?
When we first consulted with Dr. Clapp she welcomed us like old friends. After going over all of our labs, she presented all of our options and steps to us clearly and in detail as well as ways to pivot if we got an undesirable result. We had to cancel our cycle due to the COVID-19 outbreak, but Dr.Clapp made a point to contact us personally outlining what we would do next as soon as we could get back in the clinic and calmed all of our anxieties and fears. She’s extremely personable and confident and makes us feel that we will get the outcome we all desire, a family of our own.
What's one piece of advice would you give a prospective patient of Alexa Clapp at Aspire Houston Fertility Institute?
Come prepared when seeing Dr. Clapp. If you have any questions write them down and make sure to ask them. If you have any labs, vaccination records, or test results, bring them with you. There’s no such thing as too much information.
During treatment, were you treated like a number or a human with Alexa Clapp at Aspire Houston Fertility Institute?
Dr. Clapp has a way of speaking to patients like a friend, presenting all the facts while also being delicate. She has a positive and confident demeanor that puts anyone at ease.
Describe the protocols Alexa Clapp used in your cycles at Aspire Houston Fertility Institute and their degree of success.
My husband and I wanted to try to get pregnant as naturally as possible, however I was diagnosed with PCOS. We started our cycle out with taking Letrozol, once we found that my ovaries were resistant, we switched to a cycle of Clomid, upping the dosage each time. My follicles continued not to mature, so with a new cycle we are doing doing a combination of things, including taking Metformin and injectables.
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
The nursing staff is very welcoming. Because we have to sometimes come in multiple times a week to monitor the growth of follicles, we have the opportunity to really get to know one another. They are friendly, attentive, and always available if you call to ask questions.
Describe your experience with Aspire Houston Fertility Institute.
HFI is one of the largest and most successful fertility clinics in the Greater Houston Area. There are multiple locations so be sure to find one close to your home. Our clinic is located in a nice area with a free parking garage. The clinic itself has a bunch of useful literature if you need it.
Describe the costs associated with your care under Alexa Clapp at Aspire Houston Fertility Institute.
The costs for an oral medication cycle was roughly $900. The cost for an injectable cycle is around $2000.
Describe Alexa Clapp's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
I don’t have any comments on this because we haven’t gotten to that point in our fertility journey yet, and haven’t discussed.
10
Doctor
Alexa Clapp
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Houston Fertility Institute
Beaumont
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 39 - 40
1 IVF
Tubal Blockage
European
Income $100K - $199K
2nd of 2 Docs
2 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Clapp is a wonderful specialist. She is extremely knowledgeable and always happy to explain any procedure to what ever detail made us comfortable. She personally called the lab when we had questions about laboratory equipment and procedures. If I had questions the nurses couldn’t answer she would personally call back. Sometimes she can be matter of fact, but she does care about her patients greatly.
Great clinic [Houston Fertility Institute]. Wonderful staff of doctors, nurses and financial advisors. Their associated lab is fantastic. High caliber embryologists that really know what they are doing. We had a couple specific requests for the lab and they were happy to accommodate. ... They had a wide variety of financial options. They range from single egg retrieval to multiple retrievals and transfers.
How was your experience with Alexa Clapp at Aspire Houston Fertility Institute?
Dr Clapp is a wonderful specialist. She is extremely knowledgeable and always happy to explain any procedure to what ever detail made us comfortable. She personally called the lab when we had questions about laboratory equipment and procedures. If I had questions the nurses couldn’t answer she would personally call back. Sometimes she can be matter of fact, but she does care about her patients greatly.
What's one piece of advice would you give a prospective patient of Alexa Clapp at Aspire Houston Fertility Institute?
she Works at multiple facilities, so don’t be concerned if you can’t see her every visit. She reviews all the results and works with the other doctors in her practice and ultimately makes the recommendations for your treatment
During treatment, were you treated like a number or a human with Alexa Clapp at Aspire Houston Fertility Institute?
The nurses were spectacular. Called every day to check on me, provide updates and answer any questions I had
Describe the protocols Alexa Clapp used in your cycles at Aspire Houston Fertility Institute and their degree of success.
We started with androgen Hormone priming (estrogen & testosterone) to promote better quality eggs since I am older than 35 & previous 2 retrievals resulted in Poor quality embryos. We planned on a 10 day ovarian stimulation with max doses of menopur and gonal F. She adjusted to 12 days of stimulation to allow the eggs to further mature. We had planned on fresh day 3 transfer. Dr clapp recommended against this as my progesterone rose to a level where fresh transfers are unsuccessful. She explained everything and we moved to a freeze all. By day 5 we only had 1 blast embryo, but 5 still growing. We let them mature to day 6 and got one more blast. We then did a frozen transfer of both embryos (one excellent quality the other fair). We had a live singleton birth as the result. No complications during pregnancy. Easy birth.
Describe your experience with your nurse at Aspire Houston Fertility Institute.
Called frequently with test results and to check on me. Very friendly and compassionate. Efficient at care & provided excellent follow up
Describe your experience with Aspire Houston Fertility Institute.
Great clinic. Wonderful staff of doctors, nurses and financial advisors. Their associated lab is fantastic. High caliber embryologists that really know what they are doing. We had a couple specific requests for the lab and they were happy to accommodate.
Describe the costs associated with your care under Alexa Clapp at Aspire Houston Fertility Institute.
They had a wide variety of financial options. They range from single egg retrieval to multiple retrievals and transfers.
Describe Alexa Clapp's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
Dr Clapp makes her recommendations on a case by case basis. I really felt like she was tailoring our treatment to us vs blindly following a protocol.
10
Doctor
Alexa Clapp
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Houston Fertility Institute
Beaumont
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
10
NPS
10
Age 30
1 IVF
PCOS
Unexplained
Latinx
Income $100K - $199K
Teacher
1st of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Alexa Clapp] monitored my cycle very closely, anytime there was a change in any hormone, she would immediately change the dose to make it work for me. She would explain why we were making the change and explained exactly what it was affecting...was very thorough when explaining different things to me. A lot of times one feels lost with all of the medical terms, but Dr Clapp was great at explaining things in a way I could understand.
Communication is great, I never had any trouble getting in contact with any nurses. I was also able to get an appointment super quick...I was going to the Beaumont, satellite office, so I would have to travel to Houston for any surgeries. Traveling for 1.5hrs after being in surgery was not my favorite...The Dr and nurses were always so kind and always took their time with me. Allowed me to explain anything and everything I felt.
How was your experience with Alexa Clapp at Aspire Houston Fertility Institute?
Dr. Clapp was very thorough when explaining different things to me. A lot of times one feels lost with all of the medical terms, but Dr Clapp was great at explaining things in a way I could understand. She was also great at listening and answering any questions.
What's one piece of advice would you give a prospective patient of Alexa Clapp at Aspire Houston Fertility Institute?
Ask lots of questions! She is so good at answering everything you may be thinking of.
During treatment, were you treated like a number or a human with Alexa Clapp at Aspire Houston Fertility Institute?
I did not feel like just a number, I really felt like I was taken care of! The Dr and nurses were always so kind and always took their time with me. Allowed me to explain anything and everything I felt.
Describe the protocols Alexa Clapp used in your cycles at Aspire Houston Fertility Institute and their degree of success.
She monitored my cycle very closely, anytime there was a change in any hormone, she would immediately change the dose to make it work for me. She would explain why we were making the change and explained exactly what it was affecting.
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
The nursing staff was super sweet! Always made you feel welcomed and always always showed compassion.
Describe your experience with Aspire Houston Fertility Institute.
Communication is great, I never had any trouble getting in contact with any nurses. I was also able to get an appointment super quick, I believe I called on a Tuesday and had my first appointment that very next Friday. I was going to the Beaumont, satellite office, so I would have to travel to Houston for any surgeries. Traveling for 1.5hrs after being in surgery was not my favorite! Hopefully, they can team up with a hospital or something out here.
Describe the costs associated with your care under Alexa Clapp at Aspire Houston Fertility Institute.
Office visits $60 Labs $100 IVF @ $20,000
Describe Alexa Clapp's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
Because of my unexplained infertility, Dr Clapp chose to only do a single embryo transfer because of the high risk of having multiples.
10
Doctor
Alexa Clapp
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Houston Fertility Institute
Beaumont
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
7 of 5
2016 - 2018, Successful
NPS
10
NPS
10
Age 53 - 55
Donor Eggs
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
Unexplained
European
Income $200K - $499K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr [Josh Skorupski] is very knowledgeable, knows how to communicate the process, what to expect, both the good and potential bad. He was very involved from start until now. For any challenges I was having, the doctor would call me personally if the news was not good.... Because I was already in peri menopause, doc was very deliberate in everything knowing my age was a huge factor in timing. I did a total of 4 transfers, the first resulting in a chemical pregnancy, the next two resulted in no implantation at all. With each attempt, he adjusted or added to my meds. For our fourth and last attempt , we decided to include Neupogen shot and it worked. I am on Estrace, Mineville patch, Plaqinel, baby aspirin, Lovunox shots, progesterone in oil shots.
Facility [Houston Fertility Institute] in Beaumont and Houston were top notch. Very up to date on technology and equipment. Facility is very modern and clean. Very comfortable atmosphere. I was able to everything with exception of transfer st the Beaumont office which closest to me.... $10,450 for the donor for eggs, $5,500 for PGS testing. This was not covered by insurance. $1300 for medications not covered by insurance. Each transfer was approximately $6,000. Insurance covered all after deductible and out of pocket were met.
How was your experience with Josh Skorupski at Aspire Houston Fertility Institute?
Dr is very knowledgeable, knows how to communicate the process, what to expect, both the good and potential bad. He was very involved from start until now. For any challenges I was having, the doctor would call me personally if the news was not good. He as always very supportive and happy to say, I am 6 weeks pregnant.
What's one piece of advice would you give a prospective patient of Josh Skorupski at Aspire Houston Fertility Institute?
He is very patient and understanding.
During treatment, were you treated like a number or a human with Josh Skorupski at Aspire Houston Fertility Institute?
The office staff and nurses were very caring and involved in making sure I understood all instructions. Doctor is always available for my many questions during appointments and I never felt rushed.
Describe the protocols Josh Skorupski used in your cycles at Aspire Houston Fertility Institute and their degree of success.
Because I was already in peri menopause, doc was very deliberate in everything knowing my age was a huge factor in timing. I did a total of 4 transfers, the first resulting in a chemical pregnancy, the next two resulted in no implantation at all. With each attempt, he adjusted or added to my meds. For our fourth and last attempt , we decided to include Neupogen shot and it worked. I am on Estrace, Mineville patch, Plaqinel, baby aspirin, Lovunox shots, progesterone in oil shots.
Describe your experience with your nurse at Aspire Houston Fertility Institute. (Assigned nurse: Tammi)
Nurse staff was excellent. Always made time to ensure I understood all instructions.
Describe your experience with Aspire Houston Fertility Institute.
Facility in Beaumont and Houston were top notch. Very up to date on technology and equipment. Facility is very modern and clean. Very comfortable atmosphere. I was able to everything with exception of transfer st the Beaumont office which closest to me.
Describe the costs associated with your care under Josh Skorupski at Aspire Houston Fertility Institute.
$10,450 for the donor for eggs, $5,500 for PGS testing. This was not covered by insurance. $1300 for medications not covered by insurance. Each transfer was approximately $6,000. Insurance covered all after deductible and out of pocket were met.
Describe Josh Skorupski's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
Due to my donors age, there concerns about more than one transfer, higher % of embryo splitting. So first two attempts we only transferred one. Knowing my timing was limited , we decided to transfer two on our third attempt which did not work. We had two embryos left so transferred both on our fourth attempt and we had one that did implant. Currently six weeks pregnant.
10
Doctor
Josh Skorupski
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Houston Fertility Institute
Beaumont
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2017, Unsuccessful
NPS
7
NPS
7
Age 27 - 31
PCOS
Recurrent Pregnancy Loss
Unexplained
European
Latinx
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Neutral
Neutral
Unsuccessful
While I did feel like I was treated with grace & dignity during my first encounter with Dr Skorupski & his office back in 2013 when I came back to his office & staff I was treated cordially but felt like I was being fat shamed because I’m overweight...He was thorough when explaining problems or what he believed were our problems conceiving as well as my multiple miscarriages but I never felt like we had a real plan besides the constant comment of “I need to lose weight”.
When I first became a patient [at Houston Fertility Institute] with Dr Skorupski (in 2013) I loved his nurses & staff. Heather was my nurse & she was so kind & helpful, even the receptionist/office manager was amazing. Always so kind & helpful. When I returned in 2017 the staff left something to be desired. They came off as cold & unwelcoming, like I was a nuisance. The on site phlebotomist was always kind & the one time I had a nurse do an ultrasound she was pleasant but overall it wasn’t a great experience going into the office. I hope maybe they were just having a bad day when I happened to be there but who knows.
How was your experience with Josh Skorupski at Aspire Houston Fertility Institute?
I felt like he did care about the well-being of my overall health as well as my husband but still felt like all of my problems were being blamed on my weight rather than doing more testing. He is a very kind doctor & I believe he wants the best for his patients but I just couldn’t get over the fat shaming I felt. He was thorough when explaining problems or what he believed were our problems conceiving as well as my multiple miscarriages but I never felt like we had a real plan besides the constant comment of “I need to lose weight”.
What's one piece of advice would you give a prospective patient of Josh Skorupski at Aspire Houston Fertility Institute?
Be prepared before going in to your appointments. Write down questions, concerns, anything you can think of, that way you don’t get flustered & forget in the moment. Bring someone to advocate for you if you need. It can help tremendously.
During treatment, were you treated like a number or a human with Josh Skorupski at Aspire Houston Fertility Institute?
While I did feel like I was treated with grace & dignity during my first encounter with Dr Skorupski & his office back in 2013 when I came back to his office & staff I was treated cordially but felt like I was being fat shamed because I’m overweight.
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
When I first became a patient with Dr Skorupski (in 2013) I loved his nurses & staff. Heather was my nurse & she was so kind & helpful, even the receptionist/office manager was amazing. Always so kind & helpful. When I returned in 2017 the staff left something to be desired. They came off as cold & unwelcoming, like I was a nuisance. The on site phlebotomist was always kind & the one time I had a nurse do an ultrasound she was pleasant but overall it wasn’t a great experience going into the office. I hope maybe they were just having a bad day when I happened to be there but who knows.
Describe your experience with Aspire Houston Fertility Institute.
The Beaumont office is basically brand new. Location is easily accessible. Office was always clean & nice. They do have an onset phlebotomists but she’s only their on certain days. It was difficult at time for my husband to go in because they only do sperm samples or testing on certain days. Same with Dr Skorupski. He was only available on certain days because he works both in Houston & Beaumont offices.
Describe the costs associated with your care under Josh Skorupski at Aspire Houston Fertility Institute.
Most of my testing was done out of pocket. I can’t remember if insurance covered anything specific.
What specific things went wrong at Aspire Houston Fertility Institute?
  • Failed to call with results
Describe the specific things that went wrong at Aspire Houston Fertility Institute.
I would have trouble getting results. I would have to call or check my email daily to see if things would come in. They do have an app set up to help with getting results & testing but I always had trouble getting my information.
7
Doctor
Josh Skorupski
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
2 of 5
7
Clinic
Aspire Houston Fertility Institute
Beaumont
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Unsuccessful
NPS
10
NPS
7
Age 31 - 34
1 IUI
Anovulation
Endometriosis
PCOS
Tubal Blockage
European
Latinx
Income $50K - $99K
Teacher
1st of 4 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Neutral
Unsuccessful
I liked him [Dr. Skorupski] because he explained my diagnose, but not the procedure because i didn’t know what to expect. He does show compassion, and listened to my question and complains. When my husband and I went we asked him to fill our some forms for a grant and he said he would, but at the end we didn’t qualify for it.... Make sure he explains the procedure you’ll be getting done.... When the Dr. Skropuski saw me in Beaumont I was treated like a human.
Once you get your treatment they [Houston Fertility Institute] send you to the main location in Houston. For Iui you get which ever doctor is available.... They didn’t defrost my husband’s sperm on time. On 2016, a dr. Bello didn’t send the right prescription to the pharmacy and prescribed the wrong one too, and I did t get any explanation and results about procedure.... Tammi was working with another nurse that she was training. That nurse was immature, interrupting Tammi when we were trying to scheduled.
How was your experience with Josh Skorupski at Aspire Houston Fertility Institute?
I liked him because he explained my diagnose, but not the procedure because i didn’t know what to expect. He does show compassion, and listened to my question and complains. When my husband and I went we asked him to fill our some forms for a grant and he said he would, but at the end we didn’t qualify for it.
What's one piece of advice would you give a prospective patient of Josh Skorupski at Aspire Houston Fertility Institute?
Make sure he explains the procedure you’ll be getting done. And whatever you do try to avoid Dr. Bello in Houston.
During treatment, were you treated like a number or a human with Josh Skorupski at Aspire Houston Fertility Institute?
When I went to Houston go get my IUI I felt like a number. They messed up my procedure because they forgot to defrost my husband’s sperm. Therefore, an appointment that was scheduled for 10am wasn’t until 1:30p. Then, I had to go inthe next day at 8:30a so they could defrost the sperm, didn’t get seen u til 11:20a. I was one of the first patients there and was the last one to leave. By the way, those two procedures were not done by my doctor. When the Dr. Skropuski saw me in Beaumont I was treated like a human.
Describe the protocols Josh Skorupski used in your cycles at Aspire Houston Fertility Institute and their degree of success.
I’m sorry I don’t remember.
Describe your experience with your nurse at Aspire Houston Fertility Institute. (Assigned nurse: Tammi)
Tammi was working with another nurse that she was training. That nurse was immature, interrupting Tammi when we were trying to scheduled. She was so rude that when I called to let them know that I had taken my trigger shot 30 mins late she just answered cross your finger and pray it works. I was so mad because I had just paid a lot of money and it was a bit stressful situation for her to be telling me that.
Describe your experience with Aspire Houston Fertility Institute.
Once you get your treatment they send you to the main location in Houston. For Iui you get which ever doctor is available. Basically, you get anyone you do t have a rapport with. That’s one thing I didn’t like. I do like my doctor.
Describe the costs associated with your care under Josh Skorupski at Aspire Houston Fertility Institute.
With medicines and freezing of the sperm about 6500-7000
What specific things went wrong at Aspire Houston Fertility Institute?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
Describe the specific things that went wrong at Aspire Houston Fertility Institute.
They didn’t defrost my husband’s sperm on time. On 2016, a dr. Bello didn’t send the right prescription to the pharmacy and prescribed the wrong one too, and I did t get any explanation and results about procedure. She treated me like a number and was rude.
10
Doctor
Josh Skorupski
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Aspire Houston Fertility Institute
Beaumont
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
10
NPS
10
Age 33 - 35
Diminished Ovarian Reserve
Uterine Fibroids
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Josh Skorupski] made us feel very important in each meeting we had. He took his time in explaining everything and did it in a way that we could understand. He was very caring and let us choose our own course of treatment. He just explained all the details/percentages/etc and let us go home to decide. We never felt rushed to make a choice. He is very compassionate.
The clinic [Aspire Houston Fertility Institute] is very peaceful from the moment you walk in to the moment you walk out. I always felt very welcome and appreciated while there. I never felt like "just a patient". I could tell the staff truly cares about their patients...The costs were cheaper than I expected. I even received a discount for being a teacher...Dr. Skorupski never seemed rushed or on a time schedule when with my husband and me. He made us feel like we were his only patients.
How was your experience with Josh Skorupski at Aspire Houston Fertility Institute?
Dr. Skorupski made us feel very important in each meeting we had. He took his time in explaining everything and did it in a way that we could understand. He was very caring and let us choose our own course of treatment. He just explained all the details/percentages/etc and let us go home to decide. We never felt rushed to make a choice. He is very compassionate.
What's one piece of advice would you give a prospective patient of Josh Skorupski at Aspire Houston Fertility Institute?
Bring all questions to your appointments. He is very willing to answer anything you want to know.
During treatment, were you treated like a number or a human with Josh Skorupski at Aspire Houston Fertility Institute?
Dr. Skorupski never seemed rushed or on a time schedule when with my husband and me. He made us feel like we were his only patients. He looked us in our eyes and explained everything very detailed and in words that we could understand. He happily answered any questions, even repeat questions, and never made us feel less than.
Describe the protocols Josh Skorupski used in your cycles at Aspire Houston Fertility Institute and their degree of success.
He immediately started with blood work and scheduled a consultation to go over results within a week. He sent my husband to do the same. He has been very proactive in every step of the way. He's been very easy to get in touch with, too.
Describe your experience with your nurse at Aspire Houston Fertility Institute. (Assigned nurse: Morgan Gitter)
My nurse has been AMAZING with communication and answering any questions.
Describe your experience with Aspire Houston Fertility Institute.
The clinic is very peaceful from the moment you walk in to the moment you walk out. I always felt very welcome and appreciated while there. I never felt like "just a patient". I could tell the staff truly cares about their patients.
Describe the costs associated with your care under Josh Skorupski at Aspire Houston Fertility Institute.
The costs were cheaper than I expected. I even received a discount for being a teacher.
Describe Josh Skorupski's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
We have no completed this part of our treatment yet.
10
Doctor
Josh Skorupski
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Houston Fertility Institute
Beaumont
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
NPS
6
NPS
8
Age 32
Male Factor
Black or African-American
Income $50K - $99K
Professor
Only Doc Seen
Fertility Medications With Other Docs
Doesn't Recommend
Neutral
Success w/ Doc Not sure
I felt like a human because he [Dr. Skorupski] spoke with us and was very understanding, yet matter of fact... He wanted us to jump strait to IVF and didn't offer any natural alternatives that we could try...For my hysteroscopy, everything went great. I was very pleased with the results...He is good, he's just very matter of fact, so you have to be ready to hear that...
The front desk lady [at Houston Fertility Institute] wasn't the nicest, but she was pregnant, so I kind of let it slide. Everyone else was friendly. The lady who took my blood was very nice, and the clinic was really clean and orderly. The location of the clinic is close to my house and all of the staff is very kind...[nurses were] kind, detailed, made sure I had followed the instructions before my procedure and that things were clear to me.
How was your experience with Josh Skorupski at Aspire Houston Fertility Institute?
He was good, I just sort of felt like he was after our money. He wanted us to jump strait to IVF and didn't offer any natural alternatives that we could try. But, he may be right that IVF is the only option for us if we want to have kids. I am currently saving up for it now. It is going to take two-three years for me to earn enough money to pay for IVF out of pocket.
What's one piece of advice would you give a prospective patient of Josh Skorupski at Aspire Houston Fertility Institute?
He is good, he's just very matter of fact, so you have to be ready to hear that.
During treatment, were you treated like a number or a human with Josh Skorupski at Aspire Houston Fertility Institute?
I felt like a human because he spoke with us and was very understanding, yet matter of fact. My situation is different than most because it is my husband and his stressful job as an attorney that have given us problems conceiving.
Describe the protocols Josh Skorupski used in your cycles at Aspire Houston Fertility Institute and their degree of success.
I only got a hysteroscopy. I didn't get to do anything else because I didn't have the funds and didn't want to be in debt. For my hysteroscopy, everything went great. I was very pleased with the results.
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
Young, kind, detailed, made sure I had followed the instructions before my procedure and that things were clear to me.
Describe your experience with Aspire Houston Fertility Institute.
The front desk lady wasn't the nicest, but she was pregnant, so I kind of let it slide. Everyone else was friendly. The lady who took my blood was very nice, and the clinic was really clean and orderly. The location of the clinic is close to my house and all of the staff is very kind.
Describe the costs associated with your care under Josh Skorupski at Aspire Houston Fertility Institute.
Over 2,000 when it was all over with.
What specific things went wrong at Aspire Houston Fertility Institute?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
6
Doctor
Josh Skorupski
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Compassion
3 of 5
Adaptability
3 of 5
8
Clinic
Aspire Houston Fertility Institute
Beaumont
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2017, Unknown Success
NPS
8
NPS
7
Age 36
3 Fertility Medications
Endometriosis
Unexplained
Black or African-American
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Not sure
Dr Skorupski is amazing. He will get the job done no problem. You always see him every visit. He will tell you that your infertility is not your burden anymore and that he will handle it. That is such a relief ... Dr Skorupski is very honest and sincere. He will take on your burden and leave you at peace..... Make sure you go in there being aggressive and not passive. Know what you want and have your finances in order and ready to go.
The nurse [at Houston Fertility Institute] failed to call in a prescription. We were the last patients of the day. I had to email to remind the medical assistant. She didn't do it right away had to wait a few hours. Made me think if you can't call out a simple birth control pill how are you going to handle my injections.... Not organized at all, forgetful. A positive is they will respond to email very quickly.
How was your experience with Josh Skorupski at Aspire Houston Fertility Institute?
Dr Skorupski is amazing. He will get the job done no problem. You always see him every visit. He will tell you that your infertility is not your burden anymore and that he will handle it. That is such a relief Staff in the beaumont office needs better training and the financial department you literally have to stay on them. But the doctors can not be held responsible for the lack of a good staff it falls on the administrator. I'm not there for the staff just the great doctors they have .
What's one piece of advice would you give a prospective patient of Josh Skorupski at Aspire Houston Fertility Institute?
Make sure you go in there being aggressive and not passive. Know what you want and have your finances in order and ready to go.
During treatment, were you treated like a number or a human with Josh Skorupski at Aspire Houston Fertility Institute?
Dr Skorupski is very honest and sincere. He will take on your burden and leave you at peace.
Describe the protocols Josh Skorupski used in your cycles at Aspire Houston Fertility Institute and their degree of success.
We are still starting our process. We have done lab work and a hysteroscopy. One thing I like is Dr Skorupski leaves no stone unturned.
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
Not organized at all, forgetful. A positive is they will respond to email very quickly.
Describe your experience with Aspire Houston Fertility Institute.
Each clinic is different. The offices in Houston tend to have better staff with more experience.
Describe the costs associated with your care under Josh Skorupski at Aspire Houston Fertility Institute.
Very expensive but all the clinics in the area are pricey .
What specific things went wrong at Aspire Houston Fertility Institute?
  • Failed to call in prescriptions to pharmacy
  • Failed to order appropriate test
Describe the specific things that went wrong at Aspire Houston Fertility Institute.
The nurse failed to call in a prescription. We were the last patients of the day. I had to email to remind the medical assistant. She didn't do it right away had to wait a few hours. Made me think if you can't call out a simple birth control pill how are you going to handle my injections.
8
Doctor
Josh Skorupski
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Aspire Houston Fertility Institute
Beaumont
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, 3 Eggs Frozen
NPS
6
NPS
3
Age 28 - 29
1 Egg Freezing
European
Income $200K - $499K
Operations
Only Doc Seen
Surrogacy With Other Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
Dr. Clapp was lovely when she was available, but spent a lot of time our check-ins with a rotating set of nurses and [her] male colleague...[she] was clearly compassionate and very smart...could have done a little better managing expectations - I learned far more about what to expect around # of eggs retrieved and ultimately frozen from the internet than her...
Overall the clinic [Houston Fertility Institute] itself was the worst part of this group...we weren't really kept very informed of our progress. Often talking to various nurses who were unsure on how to answer our questions and didn't know us or our case at all...The original financial estimate was way off...Dr. Clapp was lovely when she was available...
How was your experience with Alexa Clapp at Aspire Houston Fertility Institute?
Dr. Clapp was lovely when she was available, but spent a lot of time our check-ins with a rotating set of nurses and Dr. Clapp's male colleague. Dr. Clapp was clearly compassionate and very smart. I think she could have done a little better managing expectations - I learned far more about what to expect around # of eggs retrieved and ultimately frozen from the internet than her.
What's one piece of advice would you give a prospective patient of Alexa Clapp at Aspire Houston Fertility Institute?
Advocate for yourself. Dr. Clapp is great at answering questions and giving details IF you ask. Otherwise you might not get much detail.
During treatment, were you treated like a number or a human with Alexa Clapp at Aspire Houston Fertility Institute?
It felt like other than the very start and end we weren't really kept very informed of our progress. Often talking to various nurses who were unsure on how to answer our questions and didn't know us or our case at all.
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
Mostly just hard to get ahold of and unable to answer most questions.
Describe your experience with Aspire Houston Fertility Institute.
- Their phone/hold system is terrible. It often took multiple tries to get ahold of someone. - The original financial estimate was way off. Overall the clinic itself was the worst part of this group.
Describe the costs associated with your care under Alexa Clapp at Aspire Houston Fertility Institute.
Around $28,000
Describe Alexa Clapp's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
Dr. Clapp definitely is more about doing a single embryo transfer.
What specific things went wrong at Aspire Houston Fertility Institute?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Aspire Houston Fertility Institute.
We had a couple of issues, but they would make this not anonymous. We wouldn't trust this specific clinic in the future.
6
Doctor
Alexa Clapp
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
3
Clinic
Aspire Houston Fertility Institute
Beaumont
NPS
Operations
1 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 23 - 24
1 Fertility Medications
Male Factor
Unexplained
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
I saw Dr. Clapp and she wemt iver every detail and step i needed to go through to find the best treatment option. She will call you after hours to answer any questions. She explains everything and does not mind questions you can ask anything about treatment and risks.... She will call you and take as long as she needs to make you feel comfotable. She is so sweet and an amazing doctor.... We started off with the basics finding out the issue. Then we progressed to which treatment would be best.
They [Houston Fertility Institute] are fantastic. They get you in as soon as possible. They will help you in anyway they can from finances to basic regerrals from your doctor so your insurance pays for the visits. The only weaknesz is Dr. Clapp is only in the beaumont office on Fridays. However the other doctor thers is always great and is very understanding with your case.... They [nurses] were amazing and always got back to me immediately.
How was your experience with Alexa Clapp at Aspire Houston Fertility Institute?
HFI was amazinf from the very first consultation. I saw Dr. Clapp and she wemt iver every detail and step i needed to go through to find the best treatment option. She will call you after hours to answer any questions. She explains everything and does not mind questions you can ask anything about treatment and risks.
What's one piece of advice would you give a prospective patient of Alexa Clapp at Aspire Houston Fertility Institute?
To choose Dr. Clapp if you want a doctor who is trustworthy and will help you with anything
During treatment, were you treated like a number or a human with Alexa Clapp at Aspire Houston Fertility Institute?
She will call you and take as long as she needs to make you feel comfotable. She is so sweet and an amazing doctor. At HFI you are a human not a number.
Describe the protocols Alexa Clapp used in your cycles at Aspire Houston Fertility Institute and their degree of success.
We started off with the basics finding out the issue. Then we progressed to which treatment would be best.
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
They were amazing and always got back to me immediately.
Describe your experience with Aspire Houston Fertility Institute.
They are fantastic. They get you in as soon as possible. They will help you in anyway they can from finances to basic regerrals from your doctor so your insurance pays for the visits. The only weaknesz is Dr. Clapp is only in the beaumont office on Fridays. However the other doctor thers is always great and is very understanding with your case.
Describe the costs associated with your care under Alexa Clapp at Aspire Houston Fertility Institute.
IVF is around 12 thousand dollars
10
Doctor
Alexa Clapp
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Houston Fertility Institute
Beaumont
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 27 - 28
1 IVF
1 Egg Freezing
Male Factor
Tubal Blockage
Recurrent Pregnancy Loss
Black or African-American
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Josh Skorupski is] Very trustworthy compassionate investigator he going to find what’s wrong and very knowledgeable dedicated to his patient...my doctor truly cares about me and bluntly tells the truth but with care empathy sympathy and I trust him with my life
[The Houston Fertility Institute is] knowledgeable and honest including from the Phelbotomist and receptionist it’s all a group effort and everyone does the job exceptionally well...if they don’t have answer right away they we come back to give you an answer
How was your experience with Josh Skorupski at Aspire Houston Fertility Institute?
I trust my doctor with my life I know he does everything he can to make sure we get to goal and that’s to carry full term and birthing a baby you can tell he loves what he do with a passion and he truly cares about each and everyone of his patients I can’t wait until COVID-19 ends to start our FET again see you soon
What's one piece of advice would you give a prospective patient of Josh Skorupski at Aspire Houston Fertility Institute?
Very trustworthy compassionate investigator he going to find what’s wrong and very knowledgeable dedicated to his patient
During treatment, were you treated like a number or a human with Josh Skorupski at Aspire Houston Fertility Institute?
Human my doctor truly cares about me and bluntly tells the truth but with care empathy sympathy and I trust him with my life
Describe the protocols Josh Skorupski used in your cycles at Aspire Houston Fertility Institute and their degree of success.
hsg to check Patency of tubes flushing of tubes left blocked Ivf due to risk of ectopic pregnancy ERA to make sure we transferring them at the right time with optimal environment for embryos to stick and stay
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
Empathy sympathy and compassionate informal
Describe your experience with Aspire Houston Fertility Institute.
They are a team a family and anyone that becomes a patient becomes family. and they want the best outcome for us all they have no weaknesses that I can tell and honestly I have recommended one of my friends to them and she is currently pregnant by the help of them and I’m just waiting on my rainbow They are very knowledgeable and honest including from the Phelbotomist and receptionist it’s all a group effort and everyone does the job exceptionally well with out flaw if they don’t have answer right away they we come back to give you an answer they actually feel every emotion from a patient
Describe your experience with your monitoring appointments at Aspire Houston Fertility Institute.
Smooth takes no time to be in out but feeling full filled and not rushed
Describe the costs associated with your care under Josh Skorupski at Aspire Houston Fertility Institute.
Ivf cost and office vists 60 dollars
Describe Josh Skorupski's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
Honest and open explaining the pros and cons
10
Doctor
Josh Skorupski
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Houston Fertility Institute
Beaumont
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020, Unknown Success
NPS
10
NPS
10
Age 38
Recurrent Pregnancy Loss
Unexplained
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Josh Skorupski] is very compassionate about his work and his manner is very warm and comforting. He gets it and he understands and will do everything in his power to make your baby dreams come true...you have a personal consultation with him one on one. It's a private setting. He is very thorough and even has a box of tissues on the desk in front of you if you need them...Doctor Josh Skorupski is here to help. He went into infertility medicine after watching a close family member suffer the pain of infertility.
The nursing staff [at Houston Fertility Institute] are very comforting and are absolutely the sweetest I've ever meet. From the first meeting I appreciated their manner and was relieved. The whole staff is there to help and you can just feel the love and support...They have a financial consultant that you can talk to at any time and also a patient portal with all your information...Small, quiet clinic that is cozy with comfortable chairs and couches. Wait time isn't long at all. When you are called back you are greeted with gentle genuine smiles from the staff. You are escorted to Dr. Skorupski's office where you have a personal consultation with him one on one. It's a private setting. He is very thorough and even has a box of tissues on the desk in front of you if you need them.
How was your experience with Josh Skorupski at Aspire Houston Fertility Institute?
Doctor Josh Skorupski is here to help. He went into infertility medicine after watching a close family member suffer the pain of infertility. He truly wants to help all achieve their goals and will do everything in his power to do that. He's a brilliant doctor that works with understanding and passion.
What's one piece of advice would you give a prospective patient of Josh Skorupski at Aspire Houston Fertility Institute?
Trust him!
During treatment, were you treated like a number or a human with Josh Skorupski at Aspire Houston Fertility Institute?
He is truly here to help others. He went into the infertility business because he watched a close family member experience infertility issues first hand. He wanted to help her and help others and he is. He is a brilliant doctor and will do everything he can to help you. He is very compassionate about his work and his manner is very warm and comforting. He gets it and he understands and will do everything in his power to make your baby dreams come true.
Describe the protocols Josh Skorupski used in your cycles at Aspire Houston Fertility Institute and their degree of success.
We are just in the testing stage at the moment.
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
The nursing staff in his office are very comforting and are absolutely the sweetest I've ever meet. From the first meeting I appreciated their manner and was relieved. The whole staff is there to help and you can just feel the love and support.
Describe your experience with Aspire Houston Fertility Institute.
Small, quiet clinic that is cozy with comfortable chairs and couches. Wait time isn't long at all. When you are called back you are greeted with gentle genuine smiles from the staff. You are escorted to Dr. Skorupski's office where you have a personal consultation with him one on one. It's a private setting. He is very thorough and even has a box of tissues on the desk in front of you if you need them.
Describe the costs associated with your care under Josh Skorupski at Aspire Houston Fertility Institute.
They have a financial consultant that you can talk to at any time and also a patient portal with all your information.
10
Doctor
Josh Skorupski
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Houston Fertility Institute
Beaumont
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
2014 - 2018, Unsuccessful
NPS
10
NPS
10
Age 25 - 29
1 IUI
Tubal Blockage
Unexplained
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
My first fertility treatment was a round of Clomid and Dr. Skorupski noticed that my body didn't do well with it, so we changed to a better medicine the next time.... He is a great doctor. Sometimes I was unsure on instructions as they weren't clearly given, but he always answers all questions I may have. He always makes it a point to see me even when they are busy.... He is very nice and patient. He answers all questions without rushing.
It [HFI-Beaumont] is a great clinic. I only wish they performed more services here in Beaumont instead of having to travel to Houston for the procedures. The staff really cares. Sometimes the instruction they give isn't 100% clear, but they are quick to answer any questions I may have... They [the nursing staff] are very quick to respond to messages I send with questions and very nice.... The cost of care seems to run about average according to the figures that I have researched.
How was your experience with Josh Skorupski at Aspire Houston Fertility Institute?
He is a great doctor. Sometimes I was unsure on instructions as they weren't clearly given, but he always answers all questions I may have. He always makes it a point to see me even when they are busy.
What's one piece of advice would you give a prospective patient of Josh Skorupski at Aspire Houston Fertility Institute?
Definitely go and at least have a consultation. He is very knowledgeable.
During treatment, were you treated like a number or a human with Josh Skorupski at Aspire Houston Fertility Institute?
He is very nice and patient. He answers all questions without rushing.
Describe the protocols Josh Skorupski used in your cycles at Aspire Houston Fertility Institute and their degree of success.
My first fertility treatment was a round of Clomid and Dr. Skorupski noticed that my body didn't do well with it, so we changed to a better medicine the next time.
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
They are very quick to respond to messages I send with questions and very nice.
Describe your experience with Aspire Houston Fertility Institute.
It is a great clinic. I only wish they performed more services here in Beaumont instead of having to travel to Houston for the procedures. The staff really cares. Sometimes the instruction they give isn't 100% clear, but they are quick to answer any questions I may have.
Describe the costs associated with your care under Josh Skorupski at Aspire Houston Fertility Institute.
The cost of care seems to run about average according to the figures that I have researched.
Describe Josh Skorupski's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
He typically does SET.
What specific things went wrong at Aspire Houston Fertility Institute?
  • Failed to convey critical information
10
Doctor
Josh Skorupski
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Aspire Houston Fertility Institute
Beaumont
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 34 - 35
1 IVF
Diminished Ovarian Reserve
Endometriosis
Tubal Blockage
Income $100K - $199K
Sales Representative
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Mazen Abdallah] was always willing to meet with us last minute, and if he was at another location and you just don’t want to wait, he is willing to do phone consults as well...Dr Abdallah was so thorough and treated us like he knew us personally. He was very invested in giving us a successful cycle...He took the time to make sure we were comfortable, and understood every step of the process
[Houston Fertility Institute] is a well oiled machine. Their staff communicates, and never leaves the office without responding to emails or phone calls the same day. The support staff is also stellar. I had several appointments at cypress and piney point and never had a bad experience. Also, the nurses in the surgery center were amazing! From the operating room to recovery, they were all positive, upbeat and compassionate.
How was your experience with Mazen Abdallah at Aspire Houston Fertility Institute?
We trust Dr Abdallah completely. He took the time to make sure we were comfortable, and understood every step of the process. We love Dr A and would recommend him to anyone with fertility needs. He’s the most compassionate doctor I’ve ever met.
What's one piece of advice would you give a prospective patient of Mazen Abdallah at Aspire Houston Fertility Institute?
Trust him. If you’re with a nurse and have questions, speak up. He was always willing to meet with us last minute, and if he was at another location and you just don’t want to wait, he is willing to do phone consults as well. Communicate what you need and he is willing to help!
During treatment, were you treated like a number or a human with Mazen Abdallah at Aspire Houston Fertility Institute?
Dr Abdallah always took time to meet with us, explain every step of the process and was an amazing doctor for us. We were with another clinic that didn’t even take the time to properly diagnose us. Dr Abdallah was so thorough and treated us like he knew us personally. He was very invested in giving us a successful cycle.
Describe the protocols Mazen Abdallah used in your cycles at Aspire Houston Fertility Institute and their degree of success.
I have endometriosis and a diminished ovarian reserve. We did 3 rounds of IUI (insurance didn’t pay for IVF so we wanted to try IUI first), the. Moved to IVF. Even with very few follicles, he was able to retrieve 4, and created 2 embryos. We did a fresh transfer on day 3, which resulted in a successful pregnancy.
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
I had two main nurses that I worked with at Cypress and 2 others when I visited Piney Point. All nurses were incredibly professional and willing to answer questions and were compassionate. They got to know me personally and made sure I had all of my questions answered in a timely manner.
Describe your experience with Aspire Houston Fertility Institute.
HFI is a well oiled machine. Their staff communicates, and never leaves the office without responding to emails or phone calls the same day. The support staff is also stellar. I had several appointments at cypress and piney point and never had a bad experience. Also, the nurses in the surgery center were amazing! From the operating room to recovery, they were all positive, upbeat and compassionate.
Describe the costs associated with your care under Mazen Abdallah at Aspire Houston Fertility Institute.
Costs varied and I was lucky that most of my procedures were covered by insurance.
10
Doctor
Mazen Abdallah
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Houston Fertility Institute
Cypress
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
8
NPS
8
Age 40 - 41
1 IVF
Diminished Ovarian Reserve
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
Dr nurudeen is always positive and really explains what is going on with my body. After meeting with her my husband and I always feel optimistic and reassured. From the very beginning we felt we could trust her and her recommendation for treatment... Lupron 40 ml, gonal F 300, menopur 300. Injections were given in my lower abdomen and found that my follicles were not responding as well as originally thought. Switched injections to the arm and at the next ultrasound they were growing better. Retrieved 6 eggs, 4 fertilized, 3 embryos, 2 arrested, 1 blastocyst.
The clinic has multiple locations that are very convenient. Flexible schedule. Hfi assurance program is the incentive that led me to go with this clinic. Since my first cycle failed I am relieved of some of the fees that I paid for during my first cycle. Overall, I would recommend this clinic to those struggling with infertility.... She was very compassionate, thought outside of the box and always answered my questions to her full understanding. Made me feel comfortable.
How was your experience with Kemi Nurudeen at Aspire Houston Fertility Institute?
Dr nurudeen is always positive and really explains what is going on with my body. After meeting with her my husband and I always feel optimistic and reassured. From the very beginning we felt we could trust her and her recommendation for treatment.
What's one piece of advice would you give a prospective patient of Kemi Nurudeen at Aspire Houston Fertility Institute?
Advice I would give to a prospective patient is to come prepared with your questions as she will answer them without making you feel inadequate.
During treatment, were you treated like a number or a human with Kemi Nurudeen at Aspire Houston Fertility Institute?
Communication between nursing staff. I had to request prolactin test and results were elevated. Dr prescribed medication. I feel I should not have to think of tests to run it adds to my stress level throughout the process.
Describe the protocols Kemi Nurudeen used in your cycles at Aspire Houston Fertility Institute and their degree of success.
I have completed one round of ivf. The first round included the following medications: Lupron 40 ml, gonal F 300, menopur 300. Injections were given in my lower abdomen and found that my follicles were not responding as well as originally thought. Switched injections to the arm and at the next ultrasound they were growing better. Retrieved 6 eggs, 4 fertilized, 3 embryos, 2 arrested, 1 blastocyst. Pgs tested abnormal. I am on my 2nd round, long protocol. Estrogen priming with Estrace and Aygestin and androgel. After priming phase will start certotide, gonal f 300, menopur 300, and omnitrope. I have also been taking a supplement. L Arginine.
Describe your experience with your nurse at Aspire Houston Fertility Institute. (Assigned nurse: Kristie Shaw )
She was very compassionate, thought outside of the box and always answered my questions to her full understanding. Made me feel comfortable.
Describe your experience with Aspire Houston Fertility Institute.
The clinic has multiple locations that are very convenient. Flexible schedule. Hfi assurance program is the incentive that led me to go with this clinic. Since my first cycle failed I am relieved of some of the fees that I paid for during my first cycle. Overall, I would recommend this clinic to those struggling with infertility.
Describe the costs associated with your care under Kemi Nurudeen at Aspire Houston Fertility Institute.
$22,000
What specific things went wrong at Aspire Houston Fertility Institute?
  • Failed to call with results
  • Lost results
Describe the specific things that went wrong at Aspire Houston Fertility Institute.
My husband and I both agreed to genetic testing and did not receive the results. When asked the nurse said he didn’t get genetic testing done and then they “found” the results and I asked for mine and they said I did not get tested but since my husbands results were normal I did not require testing.
8
Doctor
Kemi Nurudeen
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Aspire Houston Fertility Institute
Cypress
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Unsuccessful
NPS
4
NPS
3
Age 34 - 37
2 Fertility Medications
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Income $100K - $199K
2nd of 2 Docs
IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Bello always seemed like she wanted to help me but she never seemed like she could keep the facts about our infertility story straight! So I could never quite trust that she was giving me the correct regimen for IVF. She has a nice personality and seems experienced, but I am really disappointed with her care.... Do not schedule a cycle during a holiday, she will be out of the office and it will cause unnecessary stress!!
The staff at Dr Bello’s offices are TERRIBLE!!!! They made me feel more of a number than Dr Bello did and you rarely saw the same once twice. I would only know I had a primary nurse bc she would send me portal messages the most. I think the staff is the core of Houston Fertility Institutes problems, not to mention the financial staff!!
How was your experience with Sandra Bello at Aspire Houston Fertility Institute?
Dr Bello always seemed like she wanted to help me but she never seemed like she could keep the facts about our infertility story straight! So I could never quite trust that she was giving me the correct regimen for IVF. She has a nice personality and seems experienced, but I am really disappointed with her care.
What's one piece of advice would you give a prospective patient of Sandra Bello at Aspire Houston Fertility Institute?
Do not schedule a cycle during a holiday, she will be out of the office and it will cause unnecessary stress!!
During treatment, were you treated like a number or a human with Sandra Bello at Aspire Houston Fertility Institute?
I had to repeat my infertility story to the doctor and staff every single time I went to the office. They never ever seemed to remember!
Describe the protocols Sandra Bello used in your cycles at Aspire Houston Fertility Institute and their degree of success.
Poor egg quality and we used husband frozen sperm, we aimed for the second cycle to produce same amount of eggs (5) but of better quality. First cycle contained grainy eggs. Unfortunately, I cannot quite remember the exact protocol.
Describe your experience with your nurse at Aspire Houston Fertility Institute.
The staff at Dr Bello’s offices are TERRIBLE!!!! They made me feel more of a number than Dr Bello did and you rarely saw the same once twice. I would only know I had a primary nurse bc she would send me portal messages the most. I think the staff is the core of Houston Fertility Institutes problems, not to mention the financial staff!!
Describe your experience with Aspire Houston Fertility Institute.
Clinic is too busy, everyone is a number, the staff don’t communicate with each other so they never quite know what’s going on. We wanted to switch clinics after the first cycle but were locked in because of the finances
Describe the costs associated with your care under Sandra Bello at Aspire Houston Fertility Institute.
About $24,000
Describe Sandra Bello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
Dr Bello didn’t allow us to transfer any embryos that were still splitting at day 3-5, she wanted us to get our moneys worth and not complete a cycle so we could try again.
What specific things went wrong at Aspire Houston Fertility Institute?
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Aspire Houston Fertility Institute.
We were never quite given enough information. I felt like I had to prob this clinic to try to lead me in the right direction based off my own reading. The financial team mistakenly thought I owed a fee and called me the evening before the procedure and gave unnecessary stress. Turns out we were current in payments and there was miscommunication among their own staff.
4
Doctor
Sandra Bello
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
4 of 5
Trustworthiness
2 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
2 of 5
3
Clinic
Aspire Houston Fertility Institute
Cypress
NPS
Operations
1 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Successful
NPS
10
NPS
10
Age 34 - 37
Income $50K - $99K
Business Executive
Only Doc Seen
Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I have been a gestational carrier in the past and used Dr. Abdallah for my transfer then, and when my husband and I went to see him for IVF for ourselves Dr. Abdallah took the time to explain every detail to my husband. He answered all of our questions honestly and with respect. He even emailed me to see what my husband thought and if we had any questions that had popped up after we left his offices.
They [Houston Fertility Institute] are very easy to work with and accommodating. Appointments are easy to get with any doctor and location. The staff is very friendly as well.... They [the nursing staff] were always just a phone call or email away and replied quickly when I had questions. Ordered meds and had refills available so that I would not run out.... IVF is about $12,500 and medicines can range from $2,500 - $7,000
How was your experience with Mazen Abdallah at Aspire Houston Fertility Institute?
Dr. Abdallah was very thorough in explaining the ins and outs of IVF to both my husband and myself. He truly cares about his patients and their success in getting and maintaining a pregnancy. I never once had a doubt that he didn't know how to handle every situation as ours is truly different. He makes the process easy and smooth leaving out no small details.
What's one piece of advice would you give a prospective patient of Mazen Abdallah at Aspire Houston Fertility Institute?
Ask all the questions you can think of and listen carefully as he does have an accent.
During treatment, were you treated like a number or a human with Mazen Abdallah at Aspire Houston Fertility Institute?
I have been a gestational carrier in the past and used Dr. Abdallah for my transfer then, and when my husband and I went to see him for IVF for ourselves Dr. Abdallah took the time to explain every detail to my husband. He answered all of our questions honestly and with respect. He even emailed me to see what my husband thought and if we had any questions that had popped up after we left his offices.
Describe the protocols Mazen Abdallah used in your cycles at Aspire Houston Fertility Institute and their degree of success.
For surrogacy, it was a frozen transfer and he used Progesterone in Oil, Estrace and Estrogen patches. He was willing to switch to Progesterone suppositories if I chose once we received heartbeat confirmation.
Describe your experience with your nurse at Aspire Houston Fertility Institute.
They were always just a phone call or email away and replied quickly when I had questions. Ordered meds and had refills available so that I would not run out.
Describe your experience with Aspire Houston Fertility Institute.
They are very easy to work with and accommodating. Appointments are easy to get with any doctor and location. The staff is very friendly as well.
Describe the costs associated with your care under Mazen Abdallah at Aspire Houston Fertility Institute.
IVF is about $12,500 and medicines can range from $2,500 - $7,000
Describe Mazen Abdallah's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
He prefers eSET over multiple embryos as he feels that the risks of multiples outweighs the chance of having to do more than one transfer. He truly cares about the patient and how their bodies will react to a multiples pregnancy.
10
Doctor
Mazen Abdallah
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Houston Fertility Institute
Cypress
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
8
Age 26 - 27
2 IUI
1 IVF
Anovulation
Male Factor
PCOS
European
Income $100K - $199K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Neutral
Successful
Dr Bello always is very personal. She gave me her phone number and told me to text her anytime (when I was going through an ectopic pregnancy following an iui). She always takes the time to explain things to me. She calls me when she is concerned with something, and she is always telling me that she is praying for me... She is a great surgeon. This can be a downfall because she is at the main hfi location a lot for surgery. She is in cypress in Wednesday afternoons and thursdays.
One weakness [at Houston Fertility Institute] is that you don't personally see your doctor every appointment. You will usually see a doctor just not yours always. Hfi is truly the best clinic in Houston, so I don't think it's much of a drawback. My nurses have been so kind. They give me meds if I really need them since I'm a cash pay patient (so expensive!) I would recommend my doctor, and others I have encountered through my time with hfi, a million timers over. They don't treat you like a number. My doctor knows every woman is different. I love them all at hfi!
How was your experience with Sandra Bello at Aspire Houston Fertility Institute?
Dr Bello is amazing. She is a great surgeon. This can be a downfall because she is at the main hfi location a lot for surgery. She is in cypress in Wednesday afternoons and thursdays. She looks over all of your labs and ultrasounds after each visit and tells the nurses what to do next. She is pretty conservative which I appreciate. I would recommend her to everyone.
What's one piece of advice would you give a prospective patient of Sandra Bello at Aspire Houston Fertility Institute?
She is blunt and tells things the way they are, but she is also very compassionate. She will be honest with you.
During treatment, were you treated like a number or a human with Sandra Bello at Aspire Houston Fertility Institute?
Dr Bello always is very personal. She gave me her phone number and told me to text her anytime (when I was going through an ectopic pregnancy following an iui). She always takes the time to explain things to me. She calls me when she is concerned with something, and she is always telling me that she is praying for me.
Describe the protocols Sandra Bello used in your cycles at Aspire Houston Fertility Institute and their degree of success.
I have pcos so I respond very strongly to meds. She had me trigger with different medicine when my estradiol went over a certain level. This saved me from having ohss too bad when I had my egg retrieval (42 mature eggs!) she is just an amazing doctor who knows my body and knows what will work.
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
They are super busy at this clinic - there are only 2 of them, and a lot of times they're in charge when no doctor is there. They are easy to reach by phone or patient portal. The only thing I have a complaint about is how quickly I get my prescriptions sent. I think this also has something to do with cvs. They're so slow, so I can't completely blame the nurses. They're sweet ladies who really care about you!
Describe your experience with Aspire Houston Fertility Institute.
One weakness is that you don't personally see your doctor every appointment. You will usually see a doctor just not yours always. Hfi is truly the best clinic in Houston, so I don't think it's much of a drawback. My nurses have been so kind. They give me meds if I really need them since I'm a cash pay patient (so expensive!) I would recommend my doctor, and others I have encountered through my time with hfi, a million timers over. They don't treat you like a number. My doctor knows every woman is different. I love them all at hfi!
Describe the costs associated with your care under Sandra Bello at Aspire Houston Fertility Institute.
Each iui was $2800 up front. This did not include meds. Meds were about $1,000. I had zero coverage. For Ivf, it was $12950 up front not including meds. It was $5900 additional for pgs. We decided not to do the pgs testing.
Describe Sandra Bello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
She doesn't have a strong preference. She is letting me transfer 2 and I am young and healthy.
What specific things went wrong at Aspire Houston Fertility Institute?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Aspire Houston Fertility Institute.
A few times my pharmacy didn't get the prescription I needed. I think that my nurse sent it to the wrong pharmacy (conception which is the clinic hfi uses most often) instead of cvs. I just had to call and she fixed it right away!
10
Doctor
Sandra Bello
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Aspire Houston Fertility Institute
Cypress
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
2014, Unsuccessful
NPS
5
NPS
5
Age 32
1 IUI
Unexplained
Latinx
Income $200K - $499K
Sales Representative
1st of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
She [Dr Sandra Bello] recommended IVF instantly because she stated she was in the business of getting people pregnant. Although I admire that advice, she mentioned this in our very first fertility visit without discussing other options, our thoughts or finances. We agreed on IUI first and only went through one treatment with Dr. Bello and her office. We felt like we were treated as a number only and did not find the process to be a good one. Our results were negative.
In my opinion, we were treated like a number [at Houston Fertility Institute] because of the assumption we were a basic case and the Doctor felt that we would get pregnant very easily with IUI immediately...Each nurse did what they needed to do and then left, barely even a hello. The majority of the time they ended the visit with "check your portal for more information" versus giving me an idea of what to expect.
How was your experience with Sandra Bello at Aspire Houston Fertility Institute?
Dr. Bello was the first fertility doctor we visited. I did not feel like she took us seriously perhaps due to age or feeling that our case was very simple in her opinion. She did not provide the detail I was looking for and was very hurried in many cases. She is a pleasant person, but not what I was looking for as far as compassion.
What's one piece of advice would you give a prospective patient of Sandra Bello at Aspire Houston Fertility Institute?
If your issue is a simple one to fix, she may be good for you and if you're not looking for in depth conversations then give her a try.
During treatment, were you treated like a number or a human with Sandra Bello at Aspire Houston Fertility Institute?
In my opinion, we were treated like a number because of the assumption we were a basic case and the Doctor felt that we would get pregnant very easily with IUI immediately.
Describe the protocols Sandra Bello used in your cycles at Aspire Houston Fertility Institute and their degree of success.
She recommended IVF instantly because she stated she was in the business of getting people pregnant. Although I admire that advice, she mentioned this in our very first fertility visit without discussing other options, our thoughts or finances. We agreed on IUI first and only went through one treatment with Dr. Bello and her office. We felt like we were treated as a number only and did not find the process to be a good one. Our results were negative.
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
Again, we felt we were treated as a number, especially when going to the follow up appointments. When we had to do the blood draw and ultrasound they would direct me by saying "room 2 then room 4" and expect me to know where I was going and who I was going to see. Each nurse did what they needed to do and then left, barely even a hello. The majority of the time they ended the visit with "check your portal for more information" versus giving me an idea of what to expect.
Describe your experience with Aspire Houston Fertility Institute.
I never got to meet with anyone in their finance group, this was all done over the phone with made things a little more difficult to grasp. Although I do not feel their staff is very friendly, I can understand that the end result is to get pregnant and if one can overlook their weaknesses and find a doctor they like, I would say to try this clinic as I have heard of many success stories with them. I did notice their cash prices were a little higher than my current clinic.
Describe the costs associated with your care under Sandra Bello at Aspire Houston Fertility Institute.
We felt the cost was high now that we have changed clinics and they always required payment up front versus after the service. I did not feel we were given a lot of information upfront on the costs.
5
Doctor
Sandra Bello
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
3 of 5
5
Clinic
Aspire Houston Fertility Institute
Cypress
NPS
Operations
2 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
0
NPS
3
Age 42 - 43
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Latinx
Middle Eastern
Native American
Income $100K - $199K
1st of 3 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Mazen Abdullah] said due to my quality we'd transfer 2...I was never contacted unless I asked a question. I only saw him twice, consult and after failed retrieval...He was a poor communicator and spoke very fast. He mumbled...I felt that he pushed for donor eggs because that was easier for him to get a success. He was very mellow which is nice but I didn't feel important. There was no enthusiasm in his work...IUI was gonal alone with a trigger. We had several follicles but it didn't work. I was not explained the reason for the protocol until I asked a nurse.
IUI [at Houston Fertility Institute] was gonal alone with a trigger. We had several follicles but it didn't work. I was not explained the reason for the protocol until I asked a nurse...She [nurse] is very kind and responds fairly quickly...The IUI was around $2k...Strengths- multiple office locations, no matter where your doctor is stationed you can go to any location, generally well organized. Weakness- not very personal care, staff seems to turn over, patient load is too high...I was never contacted unless I asked a question. I only saw him [Dr. Mazen Abdullah] twice, consult and after failed retrieval.
How was your experience with Mazen Abdallah at Aspire Houston Fertility Institute?
He was a poor communicator and spoke very fast. He mumbled and his accent is very strong. I felt that he pushed for donor eggs because that was easier for him to get a success. He was very mellow which is nice but I didn't feel important. There was no enthusiasm in his work.
What's one piece of advice would you give a prospective patient of Mazen Abdallah at Aspire Houston Fertility Institute?
Interview him and other doctors. If you choose him, don't expect to see him but once and tell him to speak slower.
During treatment, were you treated like a number or a human with Mazen Abdallah at Aspire Houston Fertility Institute?
I was never contacted unless I asked a question. I only saw him twice, consult and after failed retrieval.
Describe the protocols Mazen Abdallah used in your cycles at Aspire Houston Fertility Institute and their degree of success.
IUI was gonal alone with a trigger. We had several follicles but it didn't work. I was not explained the reason for the protocol until I asked a nurse.
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
The Cypress office has 1 nurse left from when I went there. She is very kind and responds fairly quickly.
Describe your experience with Aspire Houston Fertility Institute.
Strengths- multiple office locations, no matter where your doctor is stationed you can go to any location, generally well organized. Weakness- not very personal care, staff seems to turn over, patient load is too high.
Describe the costs associated with your care under Mazen Abdallah at Aspire Houston Fertility Institute.
The IUI was around $2k. IVF was covered via insurance.
Describe Mazen Abdallah's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
He said due to my quality we'd transfer 2.
What specific things went wrong at Aspire Houston Fertility Institute?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Aspire Houston Fertility Institute.
Prescription needed to be called in, in a timely manner and wasn't.
0
Doctor
Mazen Abdallah
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
1 of 5
3
Clinic
Aspire Houston Fertility Institute
Cypress
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
5
NPS
8
Age 36 - 37
1 IVF
Male Factor
Income $100K - $199K
Sales Representative
Only Doc Seen
Doesn't Recommend
Neutral
Unsuccessful
Dr Bello was very good at telling us we would get pregnant. My first IVF didn’t create a pregnancy. We are about to start a 2nd round. Looking back I feel as though we should have asked more questions since Dr Bello isn’t forthcoming with info unless asked. For our next round we will go with a different doctor. Looking back we don’t feel like we got the information we needed to make the best decisions. She isn’t forthcoming with information. We didn’t know what to ask since it was our first time.
The clinic [Houston Fertility Institute] is very friendly and respond quickly. I loved the staff and all of their efforts. I felt very comfortable at Houston Fertility Institute. The nurses are knowledgable and answered my questions and concerns. ... She [Doctor Sandra Bello] prefers single embryo transfer ... Ask questions. Be knowledge ahead of time to know what to ask.
How was your experience with Sandra Bello at Aspire Houston Fertility Institute?
Dr Bello was very good at telling us we would get pregnant. My first IVF didn’t create a pregnancy. We are about to start a 2nd round. Looking back I feel as though we should have asked more questions since Dr Bello isn’t forthcoming with info unless asked. For our next round we will go with a different doctor. Looking back we don’t feel like we got the information we needed to make the best decisions. She isn’t forthcoming with information. We didn’t know what to ask since it was our first time.
What's one piece of advice would you give a prospective patient of Sandra Bello at Aspire Houston Fertility Institute?
Ask questions. Be knowledge ahead of time to know what to ask.
During treatment, were you treated like a number or a human with Sandra Bello at Aspire Houston Fertility Institute?
Dr Bello was very kind and emotionally supportive. She knew my name every time I came in even when it was unexpectedly.
Describe your experience with Aspire Houston Fertility Institute.
The clinic is very friendly and respond quickly. I loved the staff and all of their efforts. I felt very comfortable at Houston Fertility Institute. The nurses are knowledgable and answered my questions and concerns.
Describe the costs associated with your care under Sandra Bello at Aspire Houston Fertility Institute.
$25,000
Describe Sandra Bello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
She prefers single embryo transfer
5
Doctor
Sandra Bello
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
8
Clinic
Aspire Houston Fertility Institute
Cypress
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
8
NPS
8
Age 34 - 35
Endometriosis
Male Factor
PCOS
Tubal Blockage
Uterine Fibroids
Black or African-American
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
3 Fertility Medications With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Bello seemed very interested in everything I had to say.... I believe Dr. Bello tried everything she could to get me pregnant. She did my HSG and my Hysteroscopy. She even suggested that she would see if any clinical trials would apply to me as I can't afford IVF at the moment.... Be sure to request your medical records. I found a little extra information in my medical records that I was never told.
The facility [Houston Fertility Institute] is clean, neat, and discrete. Their weakness however is in the Billing Dept. I was really put through the ringer and had to speak with the Practice Manager before I could get things resolved.... Office visits were general costs-- IVF cost and associated cost are through the roof 30k plus... I believe Dr. Bello tried everything she could to get me pregnant. She did my HSG and my Hysteroscopy.
How was your experience with Sandra Bello at Aspire Houston Fertility Institute?
I believe Dr. Bello tried everything she could to get me pregnant. She did my HSG and my Hysteroscopy. She even suggested that she would see if any clinical trials would apply to me as I can't afford IVF at the moment. She was also very kind to my husband.
What's one piece of advice would you give a prospective patient of Sandra Bello at Aspire Houston Fertility Institute?
If you have a procedure, do a thorough follow up with her. Be sure to request your medical records. I found a little extra information in my medical records that I was never told.
During treatment, were you treated like a number or a human with Sandra Bello at Aspire Houston Fertility Institute?
Dr. Bello seemed very interested in everything I had to say.
Describe the protocols Sandra Bello used in your cycles at Aspire Houston Fertility Institute and their degree of success.
HSG- uncovered I had 1 blocked tube Hysteroscopy- removed several polps and fibroids No real change in menstrual cycle- mennorhagia
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
They were as expected. The front desk reps were super friendly
Describe your experience with Aspire Houston Fertility Institute.
The facility is clean, neat, and discrete. Their weakness however is in the Billing Dept. I was really put through the ringer and had to speak with the Practice Manager before I could get things resolved.
Describe the costs associated with your care under Sandra Bello at Aspire Houston Fertility Institute.
Office visits were general costs-- IVF cost and associated cost are through the roof 30k plus
8
Doctor
Sandra Bello
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Aspire Houston Fertility Institute
Cypress
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 27 - 28
1 IVF
Unexplained
Middle Eastern
Income $100K - $199K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Abdallah was very kind and sensitive about financial problems and did everything in his power to work with our budget and recommended certain studies...He went out of his way to personally call me whenever I needed anything. Always takes times to answer my questions. Very caring and sensible..
I love that they have multiple locations, quick to answer. They have the most amazing doctors and nurses, I only wish the front office was a bit more organized. Always voice your concerns and take each day step by step...[Houston Fertility Institute nurse] Always personally calls and texts me, even on weekends. Any time I text her a question, she responds right away
How was your experience with Mazen Abdallah at Aspire Houston Fertility Institute?
Amazing informed doctor, always keeps the patient's best interest in mind. Personally called me multiple times to answer any questions or concerns I had. Never moved forward unless I eas totally comfortable.
What's one piece of advice would you give a prospective patient of Mazen Abdallah at Aspire Houston Fertility Institute?
Be honest and do not be shy to voice all of your concerns. He cannot help you if he does not know what you are thinking.
During treatment, were you treated like a number or a human with Mazen Abdallah at Aspire Houston Fertility Institute?
He went out of his way to personally call me whenever I needed anything. Always takes times to answer my questions. Very caring and sensible
Describe your experience with your nurse at Aspire Houston Fertility Institute. (Assigned nurse: Amber Mendoza)
The most amazing burse and human I have ever met. Always personally calls and texts me, even on weekends. Any time I text her a question, she responds right away. Made me feel like family. I am truly thankful to have met such a wonderful nurse
Describe your experience with Aspire Houston Fertility Institute.
I love that they have multiple locations, quick to answer. They have the most amazing doctors and nurses, I only wish the front office was a bit more organized. Always voice your concerns and take each day step by step
Describe the costs associated with your care under Mazen Abdallah at Aspire Houston Fertility Institute.
Dr. Abdallah was very kind and sensitive about financial problems and did everything in his power to work with our budget and recommended certain studies.
10
Doctor
Mazen Abdallah
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Aspire Houston Fertility Institute
Cypress
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5