Rated 7.5
Strongly recommend: 57%Neutral: 19%Don't recommend: 23%7.5
57% strongly recommend
251 reviews
Operations
8.3
8.3
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.8
8.8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.6
7.6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.1
8.1
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
6.6
6.6
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.4
7.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
8,005
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
14 doctors work here
7.5
Average Doctor Score
Diana Chavkin
HRC Fertility
83% strongly recommend
14 Reviews
Rated 9.1
Strongly recommend: 83%Don't recommend: 17%9.1
Robert Boostanfar
HRC Fertility
78% strongly recommend
25 Reviews
Rated 9
Strongly recommend: 78%Neutral: 9%Don't recommend: 13%9
Lisa Becht
HRC Fertility
80% strongly recommend
6 Reviews
Rated 9
Strongly recommend: 80%Don't recommend: 20%9
John Norian
HRC Fertility
68% strongly recommend
37 Reviews
Rated 8.7
Strongly recommend: 68%Neutral: 21%Don't recommend: 11%8.7
Jacqueline Ho
USC
0% strongly recommend
1 Review
Rated 8
Neutral: 100%8
Mickey Coffler
HRC Fertility
59% strongly recommend
15 Reviews
Rated 7.7
Strongly recommend: 59%Neutral: 19%Don't recommend: 22%7.7
Alison Peck
HRC Fertility
67% strongly recommend
12 Reviews
Rated 7.6
Strongly recommend: 67%Neutral: 6%Don't recommend: 28%7.6
Jeffrey Nelson
HRC Fertility
64% strongly recommend
23 Reviews
Rated 7.4
Strongly recommend: 64%Neutral: 4%Don't recommend: 31%7.4
Bradford Kolb
HRC Fertility
52% strongly recommend
22 Reviews
Rated 7.2
Strongly recommend: 52%Neutral: 20%Don't recommend: 28%7.2
David Tourgeman
HRC Fertility
46% strongly recommend
20 Reviews
Rated 6.9
Strongly recommend: 46%Neutral: 25%Don't recommend: 29%6.9
Daniel Potter
HRC Fertility
43% strongly recommend
27 Reviews
Rated 6.3
Strongly recommend: 43%Neutral: 19%Don't recommend: 38%6.3
Michael Feinman
HRC Fertility
67% strongly recommend
4 Reviews
Rated 6.2
Strongly recommend: 67%Don't recommend: 33%6.2
Jane Frederick
HRC Fertility
52% strongly recommend
12 Reviews
Rated 6
Strongly recommend: 52%Neutral: 4%Don't recommend: 44%6
John Wilcox
HRC Fertility
27% strongly recommend
19 Reviews
Rated 6
Strongly recommend: 27%Neutral: 40%Don't recommend: 33%6
Show 10 more

This clinic has 9 offices

Encino
15503 Ventura Blvd
Encino, CA 91436
(818) 788-7288
Fullerton
1950 Sunnycrest Dr.
Fullerton, CA 92835
(714) 738-4200
Laguna Hills
23961 Calle de la Magdalena
Laguna Hills, CA 92653
(949) 472-9446
Newport Beach
500 Superior Ave
Newport Beach, CA 92663
(949) 287-5600
Oceanside
3231 Waring Court
Oceanside, CA 92056
(760) 758-2034
Pasadena
55 S. Lake Ave
Pasadena, CA 91101
(626) 440-9161
Rancho Cucamonga
8112 Miliken Ave.
Rancho Cucamonga, CA 91730
(909) 941-1120
Westlake Village
1220 La Venta Drive
Westlake Village, CA 91361
(805) 374-1737
West Los Angeles
11500 Olympic Blvd.
West Los Angeles, CA 90064
(310) 481-0881
Show 7 more

251 patient reviews

LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
10
10
Age 31 - 32
7 IUI
1 IVF
Donor Sperm
Surrogacy
European
Income $100K - $199K
2nd of 2 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
After switching to Dr. Alison Peck it was a huge sigh of relief because I felt like we had someone who was really rooting for us. Our consultation was pretty basic just getting all of the information down but from there we saw her at every appointment. She was very detailed in everything she saw in ultrasounds, possible risks and just making sure we had all the information needed to make each decision moving forward.
I really love that everything is in one office here [at HRC Fertility]. I would say the only slight weakness was the response time from billing. They did get back to us and after that one time we haven’t had problems since...The staff has been so helpful and our nurse Ariana is absolutely amazing. She answers every question and had a super quick response time...
How was your experience with Alison Peck at HRC Fertility?
I was very hesitant to switch clinics because we were very comfortable where we were at but we felt like we weren’t getting any where and we never saw the same dr at that office. After switching to Dr. Alison Peck it was a huge sigh of relief because I felt like we had someone who was really rooting for us. Our consultation was pretty basic just getting all of the information down but from there we saw her at every appointment. She was very detailed in everything she saw in ultrasounds, possible risks and just making sure we had all the information needed to make each decision moving forward. We are doing reciprocal ivf so my wife went through the egg retrieval. It went really well and Dr. Peck even held my wife’s hand going into the procedure! I don’t know any Dr who would provide that type care and compassion to an overwhelming situation like that. It was very much appreciated. We are still in the middle of a cycle but I tell my wife after almost every appointment that I am so glad we switched clinics.
What's one piece of advice would you give a prospective patient of Alison Peck at HRC Fertility?
Don’t be afraid to ask questions. Even if you think of some after the appointment. She is really good at painting a whole picture and not just sugar coating things.
During treatment, were you treated like a number or a human with Alison Peck at HRC Fertility?
She took the time to get to know us and what our goals were.
Describe the protocols Alison Peck used in your cycles at HRC Fertility and their degree of success.
After our baseline blood work we started meds for my wife’s egg retrieval. As we went in for the blood work and ultrasounds leading up to the retrieval she changed the dose of menopur and one other to help us get the most out of our retrieval
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Ariana)
The staff has been so helpful and our nurse Ariana is absolutely amazing. She answers every question and had a super quick response time. She has never made me feel like any of my questions were stupid and even follows up after appointments or procedures just to see how we are doing. I feel so lucky to have these 2 people on our team as we try and have the family we have been trying so hard for.
Describe your experience with HRC Fertility.
I really love that everything is in one office here. I would say the only slight weakness was the response time from billing. They did get back to us and after that one time we haven’t had problems since.
Describe the costs associated with your care under Alison Peck at HRC Fertility.
Our egg retrieval with medication was about $18,000. I don’t remember exactly the amount of genetic testing but all together I think it was around $24,000 including the transfer. Give it take a little
Describe Alison Peck's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
After we had our embryos genetically tested we only had one normal embryo but if I remember correctly she was open to transferring more than one embryo. We just haven’t reached that point yet.
10
Doctor
Alison Peck
Humanity
Communication
Frequency Seen
LGBTQ Care
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
LGBTQ Care
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Unsuccessful
0
0
Age 35 - 36
1 IUI
3 IVF
Male Factor
Unexplained
Ashkenazi Jewish
Income $200K - $499K
Writer
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
The protocol we were on didn't feel specific to my body and she [Dr. Peck] often seemed unsure of what to do. Anything and everything that COULD work she would throw at us, ranging from a mock cycle to an intralipid infusion...she would often appear angry or annoyed if we asked too many questions....I truly felt like I was being experimented on there. I'm not convinced she is up to date on the latest research and I'm not even sure she cares too much about results outside of how it might affect her numbers...
We had 3 nurses throughout our year and a half at HRC, which is part of the problem. The turnover rate there is very frequent. So just when we would get used to one, someone else would take over. The first and last were truly wonderful. The one in the middle made me stressed and angry during a process when I should be as relaxed as possible....
How was your experience with Alison Peck at HRC Fertility?
Dr. Peck seems like a really nice person and I'd trust her with our child. But I wouldn't trust her to create one. I truly felt like I was being experimented on there. I'm not convinced she is up to date on the latest research and I'm not even sure she cares too much about results outside of how it might affect her numbers. My experience at my next fertility clinic with our next doctor was like night and day.
What's one piece of advice would you give a prospective patient of Alison Peck at HRC Fertility?
Her bedside manner isn't great, which would be totally fine if her results were. Unfortunately that wasn't the case in our situation. We felt like so much time and money was wasted with her conservative approach, not to mention how much my body went through unnecessarily. Do your research and don't just talk to a friend who had success with her. See what the experience has been like for patients overall.
During treatment, were you treated like a number or a human with Alison Peck at HRC Fertility?
The protocol we were on didn't feel specific to my body and she often seemed unsure of what to do. Anything and everything that COULD work she would throw at us, ranging from a mock cycle to an intralipid infusion. When we had difficult results, a nurse would call instead of her, and she would often appear angry or annoyed if we asked too many questions.
Describe the protocols Alison Peck used in your cycles at HRC Fertility and their degree of success.
The first round of egg retrievals/embryo creation, we wound up with zero healthy embryos. Yet not much was changed for round two (which resulted in 2 healthy ones, but neither transfer worked). And I know now from my experience at the next clinic that she was overmedicating me. She also didn't monitor me at all once I started injections for the transfer, whereas at my next clinic, the doctor had me come in so he could adjust the medication if necessary. She seemed utterly baffled why I wasn't getting pregnant, and threw a lot at the wall to see what would stick as a result (acupuncture day of transfer, intrillipid inufusion day of transfer, mock cycles to improve results, etc.). Nothing worked and everything was more costly and took more time. She'll tell you that she said we didn't need to do any of those things, but when a doctor tells you that something COULD work, you are so desperate and don't want any regrets that you'll try anything. But I want a doctor who KNOWS what will likely work. Not someone who is guessing.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Jessica, Chrystie, and one I can't remember who isn't there anymore)
We had 3 nurses throughout our year and a half at HRC, which is part of the problem. The turnover rate there is very frequent. So just when we would get used to one, someone else would take over. The first and last were truly wonderful. The one in the middle made me stressed and angry during a process when I should be as relaxed as possible. I'm guessing she was fired because others felt similarly.
Describe your experience with HRC Fertility.
There is too much turnover there. Just when you start to connect with someone, they leave. Overall I was not impressed. Two of the nurses assigned to our doctor were really wonderful, but a big part of feeling grateful for their warmth and compassion is that our doctor seemed to lack it.
Describe Alison Peck's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
It was never discussed in detail but she did eSET on us both times. I have no objections to that. She did a multiple embryo transfer for our friends who ended up having twins. I'm sure either could work.
0
Doctor
Alison Peck
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unsuccessful
8
8
Age 34
2 IUI
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr. Tourgeman is great at listening and answering questions, which helps me feel like he really cares...he says IVF is indicated due to my history with endometriosis, but we decided to do a few rounds of IUI first due to the cost of IVF...He was very gentle with the IUIs and I didn’t feel any pain...After going to one of his seminars and seeing his kind demeanor in combination with his expert knowledge, we decided to consult with him
The check in process, blood draws and the IUIs went very well [at HRC Fertility]. The LVNs were very nice. The nurses could use some training to be more consistent. Overall I liked the clinic. It’s challenging for everyone to be in the situation that brings them to this clinic and overall my experience has been positive...The nursing staff has been okay overall...not great
How was your experience with David Tourgeman at HRC Fertility?
Dr. Tourgeman is very kind and knowledgeable. After going to one of his seminars and seeing his kind demeanor in combination with his expert knowledge, we decided to consult with him. He was very gentle with the IUIs and I didn’t feel any pain. For me, he says IVF is indicated due to my history with endometriosis, but we decided to do a few rounds of IUI first due to the cost of IVF. I am sometimes unclear about what exactly he thinks about my cycle and wish he would alter the medications a bit to see if that would help. The first cycle he did two IUIs (one before and one after ovulation). The second round he was unavailable for the IUI and the covering physician was unaware of how Dr. Tourgeman was doing two IUIs for me. Overall I liked Dr. Tourgeman and will continue to see him for care.
What's one piece of advice would you give a prospective patient of David Tourgeman at HRC Fertility?
Come prepared with your questions ahead of time and ask questions during ultrasounds.
During treatment, were you treated like a number or a human with David Tourgeman at HRC Fertility?
Dr. Tourgeman is great at listening and answering questions, which helps me feel like he really cares.
Describe the protocols David Tourgeman used in your cycles at HRC Fertility and their degree of success.
Try IUI with letrozole for 2-3 cycles before moving to IVF due to cost of IVF and multiple, extensive endometriosis surgeries. I was hesitant to try clomid because of potential vision side effects and a history of migraines with auras, so we decided to use letrozole instead.
Describe your experience with the nursing staff at HRC Fertility.
The nursing staff has been okay overall. My primary nurse changed between my first and second cycle. I think the first nurse I had left the practice. She was better at explaining the injections than my second nurse, but wasn’t as good at communicating results with me. It was nice to have the best of both worlds overall, for example to have good education on the injections the first round and good communication about results on the second round. But overall it was okay, not great.
Describe your experience with HRC Fertility.
The check in process, blood draws and the IUIs went very well. The LVNs were very nice. The nurses could use some training to be more consistent. Overall I liked the clinic. It’s challenging for everyone to be in the situation that brings them to this clinic and overall my experience has been positive.
Describe the costs associated with your care under David Tourgeman at HRC Fertility.
I don’t have any insurance coverage for fertility. A consult was about $350. Initial cycle ultrasound was about $400. Each blood draw was about $90. First IUI with ultrasound was about $800. Second IUI without ultrasound was about 400. Follow up pregnancy test was covered by insurance.
8
Doctor
David Tourgeman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
2019 - 2020, Unknown Success
10
10
Age 38 - 39
12 IUI
3 IVF
Donor Eggs
Donor Sperm
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Entrepreneur
3rd of 3 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We did an egg retrieval [with Dr. Robert Boostanfar] on my wife that went beautifully. We then did a mock embryo transfer to ensure that the transfer would go well. He had me on estrogen, an antibiotic, a steroid, progesterone and 3 lipid infusions. I had acupuncture twice on the day of the transfer. They checked my labs weekly and we did about 4 ultrasounds...Just before our 13 week perinatal appointment, we lost the baby and Dr. Boostanfar called us immediately like a family member and has emailed questions for us to ask our OBGYN because this is an extremely rare tragedy in his experience.
The clinic [HRC Fertility] was organized, clean, warm and welcoming. It was easy to access. All the facilities are in one building, which makes everything very easy...Our nurse coordinator, Alina, has become our friend. She wants our family to grow as though it is her family, too. She was reachable and guided us throughout our process and even beyond our 10 weeks...Egg Retrieval: $18,000 Mock Embryo Transfer: $500 Transfer: $5,000 Acupuncture: $400 Lipid Infusions: $500 Medications: $8,000
How was your experience with Robert Boostanfar at HRC Fertility?
Dr. Boostanfar is by far the most personable, confident, caring fertility doctor that we have met on our fertility journey. He is creating our family as though he is creating his own family through us. He is trustworthy, honest, approachable and knowledgeable. His goals are our goals and we are clear that he is not giving up on our dream. They are a phenomenal team and I highly suggest them to anyone who has been looking for a determined and kind doctor. We have been trying for 5 years to create our family and we are clear that Dr. Boostanfar will make our dreams a reality. With a hug and kiss on the head he continues to reassure us that my wife and I will have a family.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility?
Don't give up. He has your best interest at heart and wants nothing more than to help you grow your family. Listen and Trust. He is on your team and your biggest cheerleader.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility?
Dr. Boostanfar is by far the most personable, confident, caring fertility doctor that we have met. He wants us to create our family as though he is creating his own family through us. He is trustworthy, approachable and knowledgeable. His goals are our goals and we are clear that he is not giving up on our dream. His LVN, nursing assistant, Alina, has become our friend. She wants our family to grow as though it is her family, too. She was reachable and guided us throughout our process and even beyond our 10 weeks. They are a phenomenal team and I highly suggest them to anyone who has been looking for a determined and kind doctor. We have been trying for 5 years to create our family and we are clear that Dr. Boostanfar and Alina will make our dreams a reality.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility and their degree of success.
We did an egg retrieval on my wife that went beautifully. We then did a mock embryo transfer to ensure that the transfer would go well. He had me on estrogen, an antibiotic, a steroid, progesterone and 3 lipid infusions. I had acupuncture twice on the day of the transfer. They checked my labs weekly and we did about 4 ultrasounds. The entire team was confident and very happy with the results when we found out we were pregnant. We "graduated" from the clinic and saw our OBGYN for our 12 week check up and everything was going great. Just before our 13 week perinatal appointment, we lost the baby and Dr. Boostanfar called us immediately like a family member and has emailed questions for us to ask our OBGYN because this is an extremely rare tragedy in his experience. He will also do his own testing once my body has healed and is confident in his ability to be successful..
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Alina)
Our nurse coordinator, Alina, has become our friend. She wants our family to grow as though it is her family, too. She was reachable and guided us throughout our process and even beyond our 10 weeks. They are a phenomenal team and I highly suggest them to anyone who has been looking for a determined and kind team.
Describe your experience with HRC Fertility.
The clinic was organized, clean, warm and welcoming. It was easy to access. All the facilities are in one building, which makes everything very easy. This clinic wasn't pretentious, unlike other locations we've been to with chandeliers and frills. It was simply elegant and made me feel like they were there to do a job and not entice me to come because of glitz and glamour. This process is not glamorous, it requires every ounce of your being and heart and this clinic has that vibe. They are there to make you comfortable and with care, get you and your family what you want.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility.
Egg Retrieval: $18,000 Mock Embryo Transfer: $500 Transfer: $5,000 Acupuncture: $400 Lipid Infusions: $500 Medications: $8,000
Describe Robert Boostanfar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
We trust his eSET methodology
10
Doctor
Robert Boostanfar
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
10
10
Age 42
IUI
1 IVF
Diminished Ovarian Reserve
Middle Eastern
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
As a patient you feel treated like an equal. Your input does matter and Dr. Boostanfar goes the extra mile to make sure you understand his reasoning and makes you part of the treatment. ... If you feel you don’t fully understand his motivation he will address that. He is up to date with his knowledge of expertise and the fact that he suggested mini ivf at my age only proves that, since it is the quality and not the quantity that matters.
Prices are what they are but they work with a finance team [HRC] if you need it. The whole team acts like a family and will do all in their power to make you feel comfortable ... Brandy is the face of sympathy. She will make sure that issues that were not or forgotten to discuss will be addressed. She will make time for you and make you feel you are the only patient there. If a question arises when home you can email her and she replies back ASAP if not the same moment. Very approachable
How was your experience with Robert Boostanfar at HRC Fertility?
Dr. Boostanfar is a genuine and I am glad he was my first experience as a fertility doctor. As previously said, he treats you as his partner in the treatment and goes the extra mile with his RN Brandy to meet your fertility/emotional need. If you feel you don’t fully understand his motivation he will address that. He is up to date with his knowledge of expertise and the fact that he suggested mini ivf at my age only proves that, since it is the quality and not the quantity that matters.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility?
Dr. Boostanfar is busy but he will take his time to make sure all is clear. However it is better to have your questions ready for him. Fertility is seen as very personal hence some topics remained unspoken, but they should be discussable and he is the right person for it.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility?
As a patient you feel treated like an equal. Your input does matter and Dr. Boostanfar goes the extra mile to make sure you understand his reasoning and makes you part of the treatment.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility and their degree of success.
As mentioned I underwent the mini ivf, as it has become more and more clear that full blown high dosages of fertility hormones increase the number but not necessarily the quality of the eggs. I had a gentle cycle with injectables and low dose of everything. I had barely any side effects and experienced a pregnancy from the first cycle. Unfortunately ended in miscarriage due to genetic defect. So specifics: a mini ivf including the egg retrieval (my own), since only 3 eggs available, opted for ICSI to ascertain feryilization, topped it up with endometrial scratching which in peer reviewed journals has shown to be somewhat beneficial in some.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Brandy Cravens)
Brandy is the face of sympathy. She will make sure that issues that were not or forgotten to discuss will be addressed. She will make time for you and make you feel you are the only patient there. If a question arises when home you can email her and she replies back ASAP if not the same moment. Very approachable
Describe your experience with HRC Fertility.
Sometimes the wait times but then again you are met in a very personal way. Prices are what they are but they work with a finance team if you need it. The whole team acts like a family and will do all in their power to make you feel comfortable
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility.
Mini ivf with additional anesthésia and the medication around 13500
Describe Robert Boostanfar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
Dr. Boostanfar tailors his treatment to his individual patients. There is no “one fits all” principle and I can only express an opinion about my case, older age, max 2 to transfer since you don’t want add risk to mother and baby in case of multiples of higher number would be added. I had only 2 embryos but even if I had 3 still 2 would be transferred.
10
Doctor
Robert Boostanfar
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
10
10
Age 42
1 IUI
5 IVF
Other
European
Income $100K - $199K
Nurse or HC Services
7th of 7 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. March always makes time for you, we never felt rushed and he provided detailed information about the procedure. He has the BEST bedside manner, literally sits on the bed with you and makes eye contact, very empathetic but also gives you a plan...he says things like "I like Lupron and Lupron is fine for an FET but I don't like it for YOU." It is things like this that make me trust that he is individualizing my care, unlike other REs who have used a one size fits all protocol at times.
[HRC is] Organized, clean, compassionate - I saw a sign that said please don't bring kids to a certain floor as it is a trigger for others. Easy to schedule, billing is a breeze. They get back to you quickly and I had no issues...[The nurse is] So thorough with follow up. Quick to respond and she will always find a time to talk with Dr. March if she doesn't know the answers. Amazing, love her!...Hysteroscopy - with 3 weeks of the balloon placed along with estrogen before and after. He likes to use estrogen prior to the procedure so he can map your uterus. I wouldn't have a hysteroscopy without the estrogen prep! He is also saying No lupron or BCP prior to a FET for those with thin lining. Instead, start estrogen on Day 2! Nurse
How was your experience with Charles March at HRC Fertility?
Dr. March used real life analogies like baseball and even war to help my husband understand our fertility better. He has a wonderful sense of humor while also exuding the utmost confidence in treatment that is specialized and tailored to ME. For example, he says things like "I like Lupron and Lupron is fine for an FET but I don't like it for YOU." It is things like this that make me trust that he is individualizing my care, unlike other REs who have used a one size fits all protocol at times.
What's one piece of advice would you give a prospective patient of Charles March at HRC Fertility?
If you have Asherman's or thin lining contact him! If I lived in LA I would use him for IVF and I have even considered moving my embryos to him if my local REs don't agree on a protocol for me.
During treatment, were you treated like a number or a human with Charles March at HRC Fertility?
Dr. March always makes time for you, we never felt rushed and he provided detailed information about the procedure. He has the BEST bedside manner, literally sits on the bed with you and makes eye contact, very empathetic but also gives you a plan.
Describe the protocols Charles March used in your cycles at HRC Fertility and their degree of success.
Hysteroscopy - with 3 weeks of the balloon placed along with estrogen before and after. He likes to use estrogen prior to the procedure so he can map your uterus. I wouldn't have a hysteroscopy without the estrogen prep! He is also saying No lupron or BCP prior to a FET for those with thin lining. Instead, start estrogen on Day 2!
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Adriana)
So thorough with follow up. Quick to respond and she will always find a time to talk with Dr. March if she doesn't know the answers. Amazing, love her!
Describe your experience with HRC Fertility.
Organized, clean, compassionate - I saw a sign that said please don't bring kids to a certain floor as it is a trigger for others. Easy to schedule, billing is a breeze. They get back to you quickly and I had no issues.
Describe the costs associated with your care under Charles March at HRC Fertility.
My insurance covered the hysteroscopy. Not sure for IVF.
Describe Charles March's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
He likes PGS with Day 5 embryos and 1 transferred.
10
Doctor
Charles March
Humanity
Communication
Frequency Seen
Trustworthiness
Explained risks
Adaptability
10
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
10
10
Age 34
1 IVF
Tubal Blockage
Latinx
Income $200K - $499K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Peck was very thorough with her visits with us and always made sure we understood every step of our process, she was compassionate, patient, understanding, and knowledgeable... I liked that she never pushed for a particular agenda with our treatment, she always provided information and let us (my husband and I) consult with each other and make our choices. I like that Dr. Peck is so patient, compassionate, and shares our triumphs us with which makes us feel like we are a team, instead feeling like it's us vs doctors. I've been very happy with her level of care during out IVF process which we are still in the middle of, we look forward to the next steps in our journey with Dr. Peck as our guide.
Our Care Coordinator [at HRC] is very thorough with our consultations with us and helps to further educate us on our process. She always promptly responds to my emails when I have questions and I appreciated that more than anything, she was always available...The clinic employs friendly staff who are available to answer questions, provide information, and go the extra mile to work with our insurance carrier. We appreciated the billing department's staff advocating for us with our insurance carrier and even providing invoices that they don't usually provide so that my husband and I could be reimburse through our insurance company for certain treatment procedures.
How was your experience with Alison Peck at HRC Fertility?
From the beginning of our process with Dr. Peck she has always taken the time to explain all information, including risks, and encouraged us to make our decisions regarding our treatment based on the information she provided. I liked that she never pushed for a particular agenda with our treatment, she always provided information and let us (my husband and I) consult with each other and make our choices. I like that Dr. Peck is so patient, compassionate, and shares our triumphs us with which makes us feel like we are a team, instead feeling like it's us vs doctors. I've been very happy with her level of care during out IVF process which we are still in the middle of, we look forward to the next steps in our journey with Dr. Peck as our guide.
What's one piece of advice would you give a prospective patient of Alison Peck at HRC Fertility?
Share any concerns you may have about treatment or your process with Dr. Peck so that she may provide you with information and knowledge to make the possible decision for you and your partner.
During treatment, were you treated like a number or a human with Alison Peck at HRC Fertility?
Dr. Peck was very thorough with her visits with us and always made sure we understood every step of our process, she was compassionate, patient, understanding, and knowledgeable.
Describe the protocols Alison Peck used in your cycles at HRC Fertility and their degree of success.
During our egg retrieval Dr. Peck adjusted possible dates and dosages of medications based on the growth of our follicles during the time I was taking stimulation medication. Towards the end of our cycle Dr. Peck monitored our progress very closely by having me do daily ultrasounds and blood draws. She took the time to explain the reason for my feeling so much discomfort and overall pain (high number of follicles developing), she explained the reasons for the delay during my egg retrieval and explained the benefits of waiting longer for egg retrieval (waiting until most of the follicles reached full maturity). We appreciated the close attention paid to our progress during our egg retrieval. During the day of our egg retrieval she came in and spoke to me and told me what to expect and even after the procedure she came in and provided us with our results and I truly appreciated her answering questions despite being very busy and treating multiple patients including ourselves.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Kimberly Solis)
Our Care Coordinator is very thorough with our consultations with us and helps to further educate us on our process. She always promptly responds to my emails when I have questions and I appreciated that more than anything, she was always available. During the time when we ordering our stimulation medications she went above and beyond to help our insurance cover the medications by writing a letter of medical necessity on our behalf very quickly and our medications were approved which was a huge help financially for us. We appreciate Kimberly sharing her own personal experiences with the treatments we were going through and telling me what to expect during the process.
Describe your experience with HRC Fertility.
The clinic employs friendly staff who are available to answer questions, provide information, and go the extra mile to work with our insurance carrier. We appreciated the billing department's staff advocating for us with our insurance carrier and even providing invoices that they don't usually provide so that my husband and I could be reimburse through our insurance company for certain treatment procedures.
Describe the costs associated with your care under Alison Peck at HRC Fertility.
Embryo testing, PICSI, genetic counseling, and stimulation medications.
Describe Alison Peck's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
We have not completed a transfer cycle yet.
10
Doctor
Alison Peck
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
10
10
Age 34
1 IUI
3 IVF
Unexplained
Ashkenazi Jewish
Income $100K - $199K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Boostanfar is direct. I am an educated, self-advocating patient and he took that into account when explaining why he chose a particular protocol for retrieval and transfer.... My cycle before finding Dr. B was a complete failure where I made no blasts. I was a low responder. Instead of jacking up my FSH, Dr. B suggested micro dose Lupron and HGH. I had 5 embryos sent off for testing and 2 came back normal.
The clinic [HRC- Encino] is on busy Ventura Boulevard. There is parking at the building, but it is pricey. I wish there validated for the attached parking, but you have to self-pay. The clinic itself is nicely decorated....I am an out of state patient, which can make things more difficult. His staff helped every step of the way.... They do offer a military/veteran discount, which is very nice!
How was your experience with Robert Boostanfar at HRC Fertility?
Dr. Boostanfar is direct. I am an educated, self-advocating patient and he took that into account when explaining why he chose a particular protocol for retrieval and transfer. He was very compassionate when I miscarried and is determined to get me to my goal.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility?
I would say meet him and let his expertise guide you.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility?
Dr. Boostanfar and his staff are warm and take time to explain every step of the process. I am an out of state patient, which can make things more difficult. His staff helped every step of the way.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility and their degree of success.
My cycle before finding Dr. B was a complete failure where I made no blasts. I was a low responder. Instead of jacking up my FSH, Dr. B suggested micro dose Lupron and HGH. I had 5 embryos sent off for testing and 2 came back normal. For my transfer, he tried an out of the box protocol including an HCG injection, Neupogen uterine wash, vaginal viagra, intrilipids. It worked in terms of getting me pregnant.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Bahar)
My nurse, Bahar, was highly communicative and on top of every med, symptom, and appointment. She gave me her personal contact to reach out to anytime I needed her. She has been amazing!
Describe your experience with HRC Fertility.
The clinic is on busy Ventura Boulevard. There is parking at the building, but it is pricey. I wish there validated for the attached parking, but you have to self-pay. The clinic itself is nicely decorated. I have been to others with shabby chairs and 1990 decor, but HRC is modern and clean. Each appointment I had in the Encino office, there was minimal wait time, if any at all. All of the staff from the front desk, phlebotomists, and nurses are all friendly and kind. Billing can be a little bit confusing. My case is likely unique with extra charges and additional procedures. They do offer a military/veteran discount, which is very nice!
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility.
Due to travel and additional testing needed, I've likely spent $30K
10
Doctor
Robert Boostanfar
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018 - 2019, Unsuccessful
6
7
Age 34 - 35
2 IVF
Uterine Fibroids
Other
South Asian
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Neutral
Unsuccessful
Initially she [Dr. Alison Peck] was thorough and supportive but we found out that despite Pgd testing I had an embryo with dmd because apparently both my X chromosomes were affected which we didn’t know before so eventually had to abort. After this we felt her attitude changed and practically refused to do another transfer. This made us feel like a failed statistic which was disappointing after the great treatment before that. She has very limited knowledge and understanding of genetics. These days she has completely changed her tone with us which has really brought my hopes down about being able to have a baby.
Lots of different costs [at HRC] that you don’t get clarity on and extra costs that apparently are out of pocket that you get surprised with. Billing Dept always seemed to be confused...I think the finance Dept has too many complicated paperwork and it’s impossible to understand the costings. The rest of the staff are easy. The nursing staff are great. The acupuncturist is great. It is a very diverse clinic. They have a lot of tests and the process has many steps.
How was your experience with Alison Peck at HRC Fertility?
Initially she was thorough and supportive but we found out that despite Pgd testing I had an embryo with dmd because apparently both my X chromosomes were affected which we didn’t know before so eventually had to abort. After this we felt her attitude changed and practically refused to do another transfer. This made us feel like a failed statistic which was disappointing after the great treatment before that. She has very limited knowledge and understanding of genetics. These days she has completely changed her tone with us which has really brought my hopes down about being able to have a baby.
What's one piece of advice would you give a prospective patient of Alison Peck at HRC Fertility?
I don’t have any since each case is different
During treatment, were you treated like a number or a human with Alison Peck at HRC Fertility?
The nurses and staff were friendly
Describe the protocols Alison Peck used in your cycles at HRC Fertility and their degree of success.
I can’t remember all the technicals but dr peck put me on the pill and then regulated the timings and medications accordingly. During this period I came in for regular blood tests and had a few acupuncture sessions. She checked my uterus regularly. The general treatment was good. I had the karyotype testing done.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Kimberley )
The care staff and Kimberley are excellent. Kimberley is really warm and responds very quickly on email.
Describe your experience with HRC Fertility.
I think the finance Dept has too many complicated paperwork and it’s impossible to understand the costings. The rest of the staff are easy. The nursing staff are great. The acupuncturist is great. It is a very diverse clinic. They have a lot of tests and the process has many steps.
Describe the costs associated with your care under Alison Peck at HRC Fertility.
Lots of different costs that you don’t get clarity on and extra costs that apparently are out of pocket that you get surprised with. Billing Dept always seemed to be confused.
6
Doctor
Alison Peck
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
2018 - 2019, Unknown Success
10
10
Age 31 - 32
7 IUI
1 IVF
Donor Sperm
Uterine Fibroids
Unexplained
Other
Income $50K - $99K
Nurse or HC Services
3rd of 3 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I feel that Sr Boostanfar is a great Dr and it is great knowing that if you go to the clinic to see him then that’s who your going to see not just a different dr e wry time ... Dr Boostanfar is down to earth and treats you like a human and not a number ... Dr a Boostanfar is a well respected Dr and treats you like he cares. ... Don’t protocols were Lipton and menopur for the egg retrieval and progesterone and endometrin prepping for the transfer. We also did an era
The strengths of the clinic [HRC] is that they are lgbtq qualified and the location is great. The weaknesses is that all of the labs are drawn there but are shipped out. It would be nice if the lab was in the clinic. The customer service has been great and they always treat my wife with respect by involving her. The nursing team and phlebotomists are great and I’ve had a great experience with all of them.
How was your experience with Robert Boostanfar at HRC Fertility?
Dr a Boostanfar is a well respected Dr and treats you like he cares. He works closely to his nurse who is very easy to contact and answers every question. He explains things throughly and doesn’t rush through anything.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility?
I feel that Sr Boostanfar is a great Dr and it is great knowing that if you go to the clinic to see him then that’s who your going to see not just a different dr e wry time
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility?
Dr Boostanfar is down to earth and treats you like a human and not a number
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility and their degree of success.
Don’t protocols were Lipton and menopur for the egg retrieval and progesterone and endometrin prepping for the transfer. We also did an era
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Alina)
Alina is so great being compassionate and treats me as if I were a friend. She answers all of my questions and is easy to contact and also responds quickly to my emails
Describe your experience with HRC Fertility.
The strengths of the clinic is that they are lgbtq qualified and the location is great. The weaknesses is that all of the labs are drawn there but are shipped out. It would be nice if the lab was in the clinic. The customer service has been great and they always treat my wife with respect by involving her. The nursing team and phlebotomists are great and I’ve had a great experience with all of them. The down side is the expensive price but I feel like we can’t get away from the pricing of ivf.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility.
The first transfer since it was covered mostly through the clinical trial was $4000 For the 2nd cycle we paid 2300 for the era and 410” for the fet
Describe Robert Boostanfar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
I was in a clinical trial on the first transfers so one embryo was transferred but for the second transfer he doesn’t mind transferring 2 embryos which was my suggestion
10
Doctor
Robert Boostanfar
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
1
1
Age 39
3 IUI
3 IVF
European
Ashkenazi Jewish
Income $100K - $199K
Writer
2nd of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Feinman] had no intention of changing protocol. I wasn't allowed to speak to the lab. I was given no information as to their grading or what abnormalities. ... He was nice enough during the visits if not seemingly little annoyed if I asked questions. The end result was that there were no normal embryos. ... If you are young and have plenty of healthy eggs you will probably be fine but his one size fits all approach is not a fit for older women or women with special circumstances.
The staff [HRC] are very friendly especially the financial people. The in house acupuncture is also great. I still see Pei-Jen even though I've switched clinics for treatment. It's nice that the egg retrievals are done in the same location and you can get parking validated if you buy something at the cafe downstairs. ... Acupuncture is 100 a visit. The IVF cycle came to around 25,000 ... Trey [nurse] was inconsistent in her communication. Sometimes great and sometimes she'd go MIA. She was kind and encouraging but not super helpful in terms of the actual medical side of things.
How was your experience with Michael Feinman at HRC Fertility?
During our consultation Dr. Feinman told us there was nothing you could do to affect the quality of your eggs, they are what they are and nothing will change that not even drinking and smoking! He also had a coffee mug that said his medical degree trumps your google search. I should have gone with my gut but I just wanted to get started. He was nice enough during the visits if not seemingly little annoyed if I asked questions. The end result was that there were no normal embryos. He had no intention of changing protocol. I wasn't allowed to speak to the lab. I was given no information as to their grading or what abnormalities.
What's one piece of advice would you give a prospective patient of Michael Feinman at HRC Fertility?
If you are young and have plenty of healthy eggs you will probably be fine but his one size fits all approach is not a fit for older women or women with special circumstances.
During treatment, were you treated like a number or a human with Michael Feinman at HRC Fertility?
The staff were always very kind and the office never felt overcrowded or hectic.
Describe the protocols Michael Feinman used in your cycles at HRC Fertility and their degree of success.
Clomid, Follistim, Ganerelix and Menopur. I was given no insight as to how or why.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Trey Shade)
Trey was inconsistent in her communication. Sometimes great and sometimes she'd go MIA. She was kind and encouraging but not super helpful in terms of the actual medical side of things. I was given incorrect needles for the instructions I was given, she didn't know how to use a Q-cap for the menapur (she would try and pop it out instead of putting it on the vial then releasing the packaging), and a few other glitches.
Describe your experience with HRC Fertility.
The staff are very friendly especially the financial people. The in house acupuncture is also great. I still see Pei-Jen even though I've switched clinics for treatment. It's nice that the egg retrievals are done in the same location and you can get parking validated if you buy something at the cafe downstairs.
Describe the costs associated with your care under Michael Feinman at HRC Fertility.
Acupuncture is 100 a visit. The IVF cycle came to around 25,000
What specific things went wrong at HRC Fertility?
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at HRC Fertility.
The problems I encountered are outlined in my other answers.
1
Doctor
Michael Feinman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
1
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2018, Successful
7
7
Age 25 - 31
6 IVF
Endometriosis
Poor Egg Quality
Tubal Blockage
South Asian
Income $50K - $99K
2nd of 2 Docs
Neutral
Neutral
Successful
My first cycle in 2012 that resulted in my son, Dr. T [Toureman] was amazing, attentive, listened. We g above and beyond to help me achieve pregnancy. In 2018, I don’t know if it was because I was a returning patient. I didn’t feel like he was giving me 100%. Sometimes we would talk about a plan, then next time we meet he would say something totally different. I still think he is a great doctor I just didn’t feel confident this last time.
They [HRC - Encino] are prompt. Communication with coordinator could be better.... Monitoring is throughout the day. Dr. T [Tourgeman] was not there all day. But there is another doctor that will do it.... I had changed my number since 2012. When I went for me consult in 2018 I made sure to update. The front desk did not update in my hard copy file. When my coordinator order medicine she gave Pharmacy the wrong number. I called and asked them to change it. When it came time for egg retrieval the lab they had the OLD number.
How was your experience with David Tourgeman at HRC Fertility?
My first cycle in 2012 that resulted in my son, Dr. T was amazing, attentive, listened. We g above and beyond to help me achieve pregnancy. In 2018, I don’t know if it was because I was a returning patient. I didn’t feel like he was giving me 100%. Sometimes we would talk about a plan, then next time we meet he would say something totally different. I still think he is a great doctor I just didn’t feel confident this last time. Made me more disappointed when it didn’t work.
What's one piece of advice would you give a prospective patient of David Tourgeman at HRC Fertility?
Ask a lot of questions. Take notes. He forgets what we talk about.
During treatment, were you treated like a number or a human with David Tourgeman at HRC Fertility?
Dr. T is a genuine person. He truly cares about his patients. He has a calm and soft tone that makes us feel confident.
Describe the protocols David Tourgeman used in your cycles at HRC Fertility and their degree of success.
2012- follistim, menopur, ganerelix, progesterone. 2018- gonal-f, cetrotide, menopur, progesterone
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Jennie)
When she would talk to me about my meds she would refer to them as different medications. Confused me. Sometimes when I ask her to check on stuff she would forget. When I asked about my remaining embryos she didn’t call about updates and i was stressed out for an entire weekend after transfer.
Describe your experience with HRC Fertility.
They are prompt. Communication with coordinator could be better. Doctor should not assume about returning patients I feel I should have acted as though I was new and not be pushed under the rug in a way.
Describe your experience with your monitoring appointments at HRC Fertility.
Monitoring is throughout the day. Dr. T was not there all day. But there is another doctor that will do it.
Describe the costs associated with your care under David Tourgeman at HRC Fertility.
2012- 15k 2018-13k We had utilize their military discount which was offered in 2018
Describe David Tourgeman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
My choice if I wanted it or not. Always transfer 2. In 2012 after 4 cycles didn’t work he did transfer 3 embryos when I was 24 years told.
What specific things went wrong at HRC Fertility?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at HRC Fertility.
I had changed my number since 2012. When I went for me consult in 2018 I made sure to update. The front desk did not update in my hard copy file. When my coordinator order medicine she gave Pharmacy the wrong number. I called and asked them to change it. When it came time for egg retrieval the lab they had the OLD number. They had to call my husband while I was waiting near my phone all day. Something simple as changing your number couldn’t be done right. Which makes me feel like I fell through the cracks as a returning patient.
7
Doctor
David Tourgeman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, 3 Eggs Frozen
7
8
Age 35
1 Egg Freezing
Diminished Ovarian Reserve
Uterine Fibroids
European
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
He [Dr. Boostanfar] is warm and friendly, but on the move. He gives you the essential information and answers any questions, but doesn't spend a lot of time explaining why he's choosing the protocol he's choosing or going over what to expect. Unless you know what to ask, I feel like it would be easy to leave without some information. The nurse that is helping me fills that role instead.... Microdose lupron, follistim and menopur. I don't know WHY these were chosen, other than I think my fibroids were taken into account with the lupron.
Overall very happy with the clinic [HRC Encino]. Clean, short waits, professional staff and many services offered. Prices seem in line with other clinics as well. Didn't get great results on my first attempt, but hopeful that with a tweaked protocol will improve.... She [nurse] is great at going through and explaining what to expect and what comes next, as well as answering any questions that you may have forgotten to ask the doctor. Patient and professional, and seems to really care about my success.
How was your experience with Robert Boostanfar at HRC Fertility?
He is warm and friendly, but on the move. He gives you the essential information and answers any questions, but doesn't spend a lot of time explaining why he's choosing the protocol he's choosing or going over what to expect. Unless you know what to ask, I feel like it would be easy to leave without some information. The nurse that is helping me fills that role instead.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility?
Have a list of questions ready. He is very knowledgable but gives the impression of also being quite busy, and unless you ask questions the appointment will go very quickly and you may not get all the info you want. Overall, though, I think he knows what he is doing and is very good at what he does.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility?
Consultations go pretty quickly, with not a lot of extraneous information given. He is very friendly and professional, but doesn't spend a lot of extra time going over results or the WHY of things.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility and their degree of success.
Microdose lupron, follistim and menopur. I don't know WHY these were chosen, other than I think my fibroids were taken into account with the lupron. I did not respond well, however, so we're changing the protocol next time.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Bahereh)
She is great at going through and explaining what to expect and what comes next, as well as answering any questions that you may have forgotten to ask the doctor. Patient and professional, and seems to really care about my success.
Describe your experience with HRC Fertility.
Overall very happy with the clinic. Clean, short waits, professional staff and many services offered. Prices seem in line with other clinics as well. Didn't get great results on my first attempt, but hopeful that with a tweaked protocol will improve.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility.
Medication, monitoring, and the actual retrieval costs (anesthesia, etc), as well as the cost of freezing the eggs.
7
Doctor
Robert Boostanfar
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
10
9
Age 28
2 Fertility Medications
Anovulation
Male Factor
PCOS
Tubal Blockage
Ashkenazi Jewish
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Peck never wasted my time with multiple IUIs or rounds of clomid. She was honest about my chances instead of just going through the motions. Dr. Peck took the time to explain the entire situation and provide honest feedback.... She was candid about our results and helpful with recommendations. She also took the time to qualify us for an IVF study, which may be helpful for us.... Dr. Peck originally recommended medicated cycles for anovulation.
HRC-Encino is warm and inviting. Every time I call, I am quickly transferred to where I need to be. They’re honest about their costs. Also, they call with results on time! My only complaint is expensive parking.... Kimberly is Dr. Peck’s nurse and is amazing! She will email me back about a nervous last minute question at 10pm on a weeknight! Shanise is another nurse who is the only person to get my vein on a first try. She’s also very friendly and nice to speak to
How was your experience with Alison Peck at HRC Fertility?
Dr Peck took time to ensure I received the care I needed and received the answers for the questions I asked. She was candid about our results and helpful with recommendations. She also took the time to qualify us for an IVF study, which may be helpful for us.
What's one piece of advice would you give a prospective patient of Alison Peck at HRC Fertility?
Don’t be afraid to ask questions. Dr. Peck is very sweet, but honest.
During treatment, were you treated like a number or a human with Alison Peck at HRC Fertility?
Dr. Peck never wasted my time with multiple IUIs or rounds of clomid. She was honest about my chances instead of just going through the motions. Dr. Peck took the time to explain the entire situation and provide honest feedback.
Describe the protocols Alison Peck used in your cycles at HRC Fertility and their degree of success.
Dr. Peck originally recommended medicated cycles for anovulation. She also urged a semen sample and HSG prior to treatment. I’m so grateful that she did because I also have a blocked tube/my husband has poor morphology, motility, and DNA fragminatation. Knowing these results, she recommended IVF to save us time and money. Moreso, she recommended us to an IVF clinical trial, which will hopefully save us more money.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Kimberly and Shanise)
Kimberly is Dr. Peck’s nurse and is amazing! She will email me back about a nervous last minute question at 10pm on a weeknight! Shanise is another nurse who is the only person to get my vein on a first try. She’s also very friendly and nice to speak to, which is very important. Currently, she is assisting with having me join a clinical study. She’s amazing at answering all my pressing questions, being open about what is needed for me to do, and flexible with her scheduling!
Describe your experience with HRC Fertility.
HRC-Encino is warm and inviting. Every time I call, I am quickly transferred to where I need to be. They’re honest about their costs. Also, they call with results on time! My only complaint is expensive parking.
Describe the costs associated with your care under Alison Peck at HRC Fertility.
300/ultrasound 80/bloodwork IUI/2,100
10
Doctor
Alison Peck
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
10
10
Age 30 - 31
1 IUI
1 IVF
Diminished Ovarian Reserve
Endometriosis
Other
Ashkenazi Jewish
Consultant
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Boostanfar has good bedside manners. When he first diagnosed me with infertility I was crying. He hugged me and reassured me everything was going to be ok. He seems very knowledgeable with infertility and creates custom protocols....He is comforting and empathetic. He gave me confidence when I was nervous for egg retrieval. Shares success stories of women with similar conditions to give me confidence and boost my optimism.
The HRC lab is onsite and their facilities are clean. One negative is there is no free parking onsite. Recommendation is to schedule appointments first thing in the morning because they are less busy....My nurse saved me! She is amazing and I don't think I could go through this journey without her. She gives me the confidence I need and reassures me that I'm ok when I have mental breakdowns.
How was your experience with Robert Boostanfar at HRC Fertility?
Dr. Boostanfar has good bedside manners. He is comforting and empathetic. He gave me confidence when I was nervous for egg retrieval. Shares success stories of women with similar conditions to give me confidence and boost my optimism.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility?
Ask questions and why he's doing certain protocols.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility?
Dr. Boostanfar has good bedside manners. When he first diagnosed me with infertility I was crying. He hugged me and reassured me everything was going to be ok. He seems very knowledgeable with infertility and creates custom protocols.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility and their degree of success.
After 2 HSG tests my results for my right ovary was still unclear. I mentioned that my childhood gynecologist believed I had endometriosis. Dr. Boostanfar recommended that I take care of my endometriosis before starting IVF. He was insistent about laparoscopic surgery with robotics. At that time there were no qualified doctors in Los Angeles to perform that procedure and he referred me to Dr. Nazaht in San Francisco. Dr. Nazaht removed my stage 2 & 3 endo from my uterus and colon. He also repaired my uterus that was beginning to become bicornuate. Dr. Nazaht also diagnosed me with one ovary (lost right side due to torsion). Then started IVF. Did PGS testing and ERA. ERA identified that my lining was inflamed possibly due to endometriosis and therefore began depot lupron procedures.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Brandy)
My nurse saved me! She is amazing and I don't think I could go through this journey without her. She gives me the confidence I need and reassures me that I'm ok when I have mental breakdowns.
Describe your experience with HRC Fertility.
The HRC lab is onsite and their facilities are clean. One negative is there is no free parking onsite. Recommendation is to schedule appointments first thing in the morning because they are less busy.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility.
They told me the IVF cycle was going to cost about $20K-25K not including medications. Including medications, I will be spending around $35k for this IVF cycle.
Describe Robert Boostanfar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
My doctor scared me about multiple embryo transfer and the potential health risks.
10
Doctor
Robert Boostanfar
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unknown Success
10
9
Age 33
IVF
Male Factor
Latinx
Lawyer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Boostanfar has excellent bedside manner. He immediately understood that this was not my "first rodeo" and did not waste my time with basic information that I already knew. He listened and understood my concerns and provided options and knowledgeable feedback.... He runs a busy practice, and although at times it may seem like he is in a hurry, he takes the time to answer all of my questions.... Express your goals and concerns with him.
HRC has an excellent reputation in southern California, and their popularity is evident. Despite a sometimes busy waiting room, appointments typically run on time or close to the scheduled time. Appointments are quick but comprehensive. I have seen the doctor at every visit. My only constructive comment is that the financial/insurance department can be somewhat confusing at times. There were occasional unexpected add-on charges and it was difficult to understand clearance with my insurance and the clinic.
How was your experience with Robert Boostanfar at HRC Fertility?
Dr. Boostanfar is knowledgeable in his field and direct/to the point, which I appreciate. He runs a busy practice, and although at times it may seem like he is in a hurry, he takes the time to answer all of my questions. His nurse is extremely competent and effective as well.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility?
Express your goals and concerns with him. He is open to exploring options and making a decision with you as a doctor/patient team.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility?
Dr. Boostanfar has excellent bedside manner. He immediately understood that this was not my "first rodeo" and did not waste my time with basic information that I already knew. He listened and understood my concerns and provided options and knowledgeable feedback.
Describe your experience with your nurse at HRC Fertility.
My nurse/care coordinator is excellent. As with any professional medical office, you will mostly communicate with the nursing staff regarding scheduling, information, small concerns, etc. and this clinic clearly has armed itself with a competent and effective staff. Do no overlook the importance of a knowledgable and communicative nurse, because it can make all the difference in your experience.
Describe your experience with HRC Fertility.
HRC has an excellent reputation in southern California, and their popularity is evident. Despite a sometimes busy waiting room, appointments typically run on time or close to the scheduled time. Appointments are quick but comprehensive. I have seen the doctor at every visit. My only constructive comment is that the financial/insurance department can be somewhat confusing at times. There were occasional unexpected add-on charges and it was difficult to understand clearance with my insurance and the clinic.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility.
For one fresh cycle, including transfer and medications, the total is roughly $15,000.
10
Doctor
Robert Boostanfar
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2013 - 2018, Unsuccessful
5
7
Age 26 - 31
5 IVF
Endometriosis
Poor Egg Quality
Tubal Blockage
South Asian
Income $50K - $99K
1st of 2 Docs
Doesn't Recommend
Neutral
Unsuccessful
The first time in 2013 he [Dr. Tourgeman] was godsend. Everything was just amazing. When I recently saw him this year I didn’t feel the same. I felt like everything was vague. Maybe because I already went through s cycle and he knew me he didn’t need to be more attentive as I was a returning patient.... First cycle I had follistim with more eggs and second time we used gonal f and less eggs. Not sure if it made a difference but also I aged.
Front desk [HRC] did not update my number in my file. I called many times to make sure but it was never done. My nurse could never call me, Pharmacy was given wrong number but thankfully my email still worked.... Weakness would be communication. When I changed my number they didn’t update everywhere. When it came time for updates after retrieval they called a disconnected number. Dr.T is great and I still think highly of him. Just this past cycle I lost a little bit of confidence.
How was your experience with David Tourgeman at HRC Fertility?
The first time in 2013 he was godsend. Everything was just amazing. When I recently saw him this year I didn’t feel the same. I felt like everything was vague. Maybe because I already went through s cycle and he knew me he didn’t need to be more attentive as I was a returning patient.
What's one piece of advice would you give a prospective patient of David Tourgeman at HRC Fertility?
Just make sure you are aware of everything. Ask lots of questions and he is ok with your opinions too.
During treatment, were you treated like a number or a human with David Tourgeman at HRC Fertility?
He is very kind and gentle as a doctor and also went through IVF for his son. I knew he would be compassionate
Describe the protocols David Tourgeman used in your cycles at HRC Fertility and their degree of success.
First cycle I had follistim with more eggs and second time we used gonal f and less eggs. Not sure if it made a difference but also I aged. 5 years from 24 to 30. I wasn’t confident with medication change.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Jenny )
My nurse was quick to answer questions and emails. Towards the end of the cycle I felt that wasn’t the case. She would forget to do what she said she would. Make a phone call, follow up on certain things.
Describe your experience with HRC Fertility.
Weakness would be communication. When I changed my number they didn’t update everywhere. When it came time for updates after retrieval they called a disconnected number. Dr.T is great and I still think highly of him. Just this past cycle I lost a little bit of confidence.
Describe your experience with your monitoring appointments at HRC Fertility.
Dr.T is there in the afternoons sometimes it was hard to get an early appointment which made my appointment last the entire day including drive time.
Describe the costs associated with your care under David Tourgeman at HRC Fertility.
Sometimes they billed my insurance differently and in turn the insurance said I was responsible instead of them covering.
Describe David Tourgeman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
He believes that 2 is a good number to transfer for under 35.
What specific things went wrong at HRC Fertility?
  • Failed to convey critical information
Describe the specific things that went wrong at HRC Fertility.
Front desk did not update my number in my file. I called many times to make sure but it was never done. My nurse could never call me, Pharmacy was given wrong number but thankfully my email still worked.
5
Doctor
David Tourgeman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Successful
10
10
Age 28 - 29
2 IUI
1 Egg Freezing
PCOS
Tubal Blockage
Unexplained
European
Latinx
Income $500K
Sales Representative
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr.B[oostanfar] is extremely confident and great at what he does. He has taken my negative thoughts about infertility and given me some hope...He thoroughly explained everything, went over tests that needed to be done, and after these tests we all sat down and went over options. My results were given to me right away with every test. Dr.Boostanfar let me decide what I wanted to do, even though I trusted his judgment and allowed him to help me make decisions. He also saw me for every appointment, which I thought was amazing.
When we decided to do IVF, dr boostanfar [at HRC-Encino] made specific plans for my case and adjusted the medication throughout the entire IVF process. After every ultrasound he made adjustments accordingly and we got 32 eggs out of it! 22 fertilized and 16 were sent off for biopsies...Brandy [nurse] is awesome! She is extremely organized, responds to emails and phone calls so quickly, and she’s so compassionate as well.
How was your experience with Robert Boostanfar at HRC Fertility?
When we first met Dr. boostanfar we had no idea what we were getting ourselves into when it came to the infertility world. He thoroughly explained everything, went over tests that needed to be done, and after these tests we all sat down and went over options. My results were given to me right away with every test. Dr.Boostanfar let me decide what I wanted to do, even though I trusted his judgment and allowed him to help me make decisions. He also saw me for every appointment, which I thought was amazing.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility?
Dr. B is so thoughtful and considerate of what we’re going through. I’d talk to him about what your feeling as much as possible and be open with him about everything, he does the best he can to help you feel at ease.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility?
Dr.B is extremely confident and great at what he does. He has taken my negative thoughts about infertility and given me some hope. My husband and I are still under his care and we will only be seeing him for future children because he makes us feel so special and takes care of us like he would his own family members.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility and their degree of success.
Both of my IUIs has different treatments. The first IUI I was on femara and the second I was on femara and injections. Both had negative outcomes, but I only have one tube working (the other was taken out due to blockage). When we decided to do IVF, dr boostanfar made specific plans for my case and adjusted the medication throughout the entire IVF process. After every ultrasound he made adjustments accordingly and we got 32 eggs out of it! 22 fertilized and 16 were sent off for biopsies.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Brandy Platt )
Brandy is awesome! She is extremely organized, responds to emails and phone calls so quickly, and she’s so compassionate as well. I’d highly recommend her if you have the choice!
Describe your experience with HRC Fertility.
This clinic is amazing. You never have to wait for too long to get in and see a doctor. I’ve never waited more than 20 minutes in the waiting room and they have so much staff (that are friendly of course) that it makes it easy every time I go in and get blood work or an ultrasound done.
Describe your experience with your monitoring appointments at HRC Fertility.
The appointments I made have always been on time regardless of the time of day. I never had to wait too long to see the doctor or nurse.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility.
Not sure
Describe Robert Boostanfar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
We are going through this process right now but I believe he likes single embryo transfers due to the risk of the embryo splitting, which apparently happens frequently.
10
Doctor
Robert Boostanfar
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
6
6
Age 33
IVF
Unexplained
Other
Prefer not to answer
Income $200K - $499K
Accountant
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Overstimmed resulting in poor quality embryos (Follistim/Menopur/Ganirelix) but were lucky enough to have a few that were PGS normal [during treatment with Dr. Boostanfar]. Negative frozen elective single transfer a few months after my retrieval...He does a lot of IVF cycles. Appointments were always very quick - he would answer questions if I asked but I always got the feeling I was bothering him with my questions since he was very busy and ready to go to his next patient. I don't feel that the treatment was explained to me very well and I had to spend a lot of time on forums/google to better understand what was going on.
It's a large clinic [HRC] and so it's to be expected that one is more like a number than a person... It's still expensive and the add-ons really add extra costs but I don't think it was very different than other clinics in the area...I loved my nurse and she was a strong factor for me considering staying with HRC/Dr. Boostanfar. I am ambivalent with the doctor but loved my nurse. She is very organized, knowledgeable, made sure to help me keep my medicine cost low, fast to respond and really tried to manage my nerves. When she was out I did deal with other staff members but my nurse was the best that I had to work with.
How was your experience with Robert Boostanfar at HRC Fertility?
He does a lot of IVF cycles. Appointments were always very quick - he would answer questions if I asked but I always got the feeling I was bothering him with my questions since he was very busy and ready to go to his next patient. I don't feel that the treatment was explained to me very well and I had to spend a lot of time on forums/google to better understand what was going on.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility?
Be your own advocate or be okay to just go along with the standard program and not question it (I know some people don't want to know).
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility?
It's a large clinic and so it's to be expected that one is more like a number than a person.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility and their degree of success.
Overstimmed resulting in poor quality embryos (Follistim/Menopur/Ganirelix) but were lucky enough to have a few that were PGS normal. Negative frozen elective single transfer a few months after my retrieval.
Describe your experience with your nurse at HRC Fertility.
I loved my nurse and she was a strong factor for me considering staying with HRC/Dr. Boostanfar. I am ambivalent with the doctor but loved my nurse. She is very organized, knowledgeable, made sure to help me keep my medicine cost low, fast to respond and really tried to manage my nerves. When she was out I did deal with other staff members but my nurse was the best that I had to work with.
Describe your experience with HRC Fertility.
The facilities are very nice though parking can sometimes be hard to find. There was no / minimal wait times which I really appreciate. The surgery center is attached to the office so that is very convenient.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility.
It's standard for what I've seen. It's still expensive and the add-ons really add extra costs but I don't think it was very different than other clinics in the area.
Describe Robert Boostanfar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
It was suggested to transfer two PGS normals and the mention of risks was very brief and lasted perhaps 5 seconds of are you okay with twins even though I've read a lot that two PGS normals for someone less than 35 but brief explanations were par on course for everything else so this was not surprising.
6
Doctor
Robert Boostanfar
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2015, Unsuccessful
8
8
Age 43 - 45
8 IVF
5 Egg Freezing
3 Embryo Freezing
Donor Sperm
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
Uterine Fibroids
Other
Black or African-American
Accountant
1st of 2 Docs
Neutral
Neutral
Unsuccessful
He [Dr. Boostanfar] was kind and direct. Sometimes he seemed impatient or quick to move things along which can be perceived as impatient. He explained things well but sometimes seemed disconnected to the experience....like he couldn't directly relate. Overall he felt very experienced however, I wish we had done some things differently. Like testing for my progesterone level before the transfers...He was good about listening to my concerns and not pushing me out the door at least for the 1st few cycles.
It seemed towards the last few cycles I felt more like a number. The clinic [HRC - Encino] was very clean. I didn't like them moving where I received my acupuncture treatment into an open space. I loved that they offered acupuncture treatment there. The equipment seemed very up to date...All of the nurses were pretty good and caring. After my first cycle it seemed like the nurses kept rotating so I always saw a different nurse. That was annoying.
How was your experience with Robert Boostanfar at HRC Fertility?
He was kind and direct. Sometimes he seemed impatient or quick to move things along which can be perceived as impatient. He explained things well but sometimes seemed disconnected to the experience....like he couldn't directly relate. Overall he felt very experienced however, I wish we had done some things differently. Like testing for my progesterone level before the transfers.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility?
Go as prepared and researched as possible. Write your questions down and maybe email them so that he's had time to look over them first.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility?
He was good about listening to my concerns and not pushing me out the door at least for the 1st few cycles. Towards the last the few cycles it seemed our consultations after were brief to me. I would see him for exams and pre and post retrievals and transfers. I don't know if my repeated disappointment was projected on to him and then he felt it harder to deal my transfer failure. I'm not sure.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility and their degree of success.
we did only 3 day transfers. The last cycle we tried for a 5 day blastocyst. the embryo died between day 3 and 5. i don't remember specific medications but I remember that he said they were aggressive however in my Facebook support groups other women had more aggressive protocols so I do question that. Also, after my last cycle I suggested we test for the progesterone level only to find out that my progesterone level was short for a transfer. I wish we had done this before.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Leticia and others)
All of the nurses were pretty good and caring. After my first cycle it seemed like the nurses kept rotating so I always saw a different nurse. That was annoying.
Describe your experience with HRC Fertility.
It seemed towards the last few cycles I felt more like a number. The clinic was very clean. I didn't like them moving where I received my acupuncture treatment into an open space. I loved that they offered acupuncture treatment there. The equipment seemed very up to date.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility.
i don't remember specific. i know i've spent well over 30k during the cycles. probably closer to 50k
8
Doctor
Robert Boostanfar
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
10
10
Age 36 - 37
4 IUI
1 IVF
Donor Sperm
PCOS
Unexplained
European
Income $50K - $99K
Operations
Only Doc Seen
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
We are a female/female couple and that was never an issue...We were with Dr Peck through 4 IUIs (the first 2 negative, 3rd miscarriage, 4th was an ectopic pregnancy) and our successful IVF cycle. She was the one that gave us updates (good and bad) and we saw her at every appointment. She was patient with us and answered all our questions. She gave us options in our treatment and explained both the positive and negative of pursuing different plans. Throughout the whole process, she was supportive and caring. I cried the day I "graduated" from the fertility clinic because I really felt like they were my family during the time we were there.
The clinic staff [at HRC Encino] is helpful and the front desk staff friendly. I never had any issues with billing. They were always friendly when helping me and I was never caught off guard with unknown charges. Scheduling was easy and as flexible as timed fertility treatments allow. The clinic hosts information sessions that you can attend and meet the doctors. Several clinics in the area host these. I would recommend attending. We were able to rule out another clinic based on attending one. The actual office is nice and the atmosphere pleasant. Parking was never an issue; they have a garage, metered street spaces and free parking on a side street.
How was your experience with Alison Peck at HRC Fertility?
Dr Peck felt like family to us throughout the course of our treatments. We are a female/female couple and that was never an issue. My wife has no inclination to be a gestational carrier; we mentioned that at our initial meeting and even though I had a few health issues, she never brought it up as an option. (Small back story: We had a meeting with another RE before we found Dr Peck and without getting any health history from either of us, he look at us and said he chose my wife to be the carrier. We mentioned that she was not comfortable with that and was a carrier for a genetic issue. He just said he would use my eggs but she would carry. Needless to say, we didn't see him again.) This experience made my wife extremely uncomfortable but Dr Peck was very respectful and we never felt pressured to do anything we were not comfortable doing. She treated my wife as an equal partner in our fertility journey. We were with Dr Peck through 4 IUIs (the first 2 negative, 3rd miscarriage, 4th was an ectopic pregnancy) and our successful IVF cycle. She was the one that gave us updates (good and bad) and we saw her at every appointment. She was patient with us and answered all our questions. She gave us options in our treatment and explained both the positive and negative of pursuing different plans. Throughout the whole process, she was supportive and caring. I cried the day I "graduated" from the fertility clinic because I really felt like they were my family during the time we were there.
What's one piece of advice would you give a prospective patient of Alison Peck at HRC Fertility?
If you don't understand something or have additional questions, speak up and ask her about it. She's really good at explaining how different meds work and the pros and cons of different techniques. She's also realistic with presenting your chance of conceiving. I never felt like we were doing treatments that were unnecessary or wouldn't help us increase our chances of conception.
During treatment, were you treated like a number or a human with Alison Peck at HRC Fertility?
Dr Peck seemed to really care about us. She personally called with results of lab work and was very good at delivering the news (good or bad) in a very caring and professional manner. When things didn't go as planned, she took the time to make sure we were ok.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Jennie Tran)
Jennie was great. We saw her every visit after seeing Dr Peck. She would answer any additional questions that we forgot to bring up with Dr Peck. She also handled scheduling of appointments with us. We did a lot of communicating through email if anything came up between appointments. She was great about helping me figure out if any of my symptoms were significant (or not) and letting me know when to come in for further evaluation. The rest of the medical staff was wonderful as well. The clinic does on site blood draws and everyone was always kind and very professional.
Describe your experience with HRC Fertility.
The clinic staff is helpful and the front desk staff friendly. I never had any issues with billing. They were always friendly when helping me and I was never caught off guard with unknown charges. Scheduling was easy and as flexible as timed fertility treatments allow. The clinic hosts information sessions that you can attend and meet the doctors. Several clinics in the area host these. I would recommend attending. We were able to rule out another clinic based on attending one. The actual office is nice and the atmosphere pleasant. Parking was never an issue; they have a garage, metered street spaces and free parking on a side street.
Describe the costs associated with your care under Alison Peck at HRC Fertility.
It was comparable to other clinic's costs for fertility treatment in the Los Angeles area. They also provided discounted programs if you qualify (refund program, purchase of multiple ivf rounds for a discount, etc). They let you know about the programs but don't pressure you to use them.
Describe Alison Peck's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
Dr Peck preferred to do a single embryo transfer but was open to transferring more. We just wanted a healthy pregnancy so pre-transfer day we decided a single transfer would be our approach. On the day of the transfer, we only had 2 embryos that were viable that had tested fine through pgs. We were going to transfer just one but the other one's quality wasn't high enough to survive the freezing process. After talking with Dr Peck, we decided to transfer both. Our end result was a single healthy baby.
10
Doctor
Alison Peck
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
10
10
Age 31
7 IUI
2 IVF
Egg Freezing
Unexplained
South Asian
Income $200K - $499K
Lawyer
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Boostanfar is decisive and has great bedside manner... He didn't just have a default protocol which he stuck to, he came up with something different for me and tweaked it along the way depending on what he saw during our visits.
Dr. Robert Boostanfar: There are no words to express my gratitude for this man and his staff. After 9 years of marriage without contraception, 5 years of trying to conceive, multiple specialists, 7 failed IUIs, and 1 failed IVF cycle we decided to seek out the best fertility doctor in the country regardless of proximity to our home.
How was your experience with Robert Boostanfar at HRC Fertility?
Dr. Robert Boostanfar: There are no words to express my gratitude for this man and his staff. After 9 years of marriage without contraception, 5 years of trying to conceive, multiple specialists, 7 failed IUIs, and 1 failed IVF cycle we decided to seek out the best fertility doctor in the country regardless of proximity to our home. Dr. Boostanfar was that guy and thank god we found him. He is decisive and has great bedside manner. He explains things well, but doesn't speak to you like an idiot. His technique and skill is impeccable. Every step of the way was focused on me and my responses. He didn't just have a default protocol which he stuck to, he came up with something different for me and tweaked it along the way depending on what he saw during our visits. The best part of this story is that he got me pregnant on my first cycle with him AND we have 3 more frozen embryos waiting!! I can say with all honesty that Dr. Boostanfar is the best fertility doctor in the country.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility?
GO SEE HIM IMMEDIATELY! I wish we saw him sooner.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility?
Dr. Boostanfar is decisive and has great bedside manner. He explains things well, but doesn't speak to you like an idiot. Every step of the way was focused on me and my responses. He didn't just have a default protocol which he stuck to, he came up with something different for me and tweaked it along the way depending on what he saw during our visits. He made us feel like we were family. He hugged me, my husband, and my parents. He always took time to say hello to everyone, even if they were out in the lobby.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility and their degree of success.
Birth control, Lupron, Menopur. 400 x more successful then my last cycle.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Shanise Ahseim)
I love Shanise. She was responsive and always answered my numerous questions with a smile.
10
Doctor
Robert Boostanfar
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2011 - 2012, Unsuccessful
10
10
Age 25 - 26
2 IVF
Endometriosis
Male Factor
Other
European
Income $100K - $199K
Nurse or HC Services
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Boostanfar and his PA, Wendy, were very personable and I feel they truly cared about the outcome of my cycle. After diagnostic/monitoring appointments we would meet in a conference room to discuss his findings and recommendations.... Dr Boostanfar was very empathetic and I can tell he truly cared. He gave me a hug on egg retrieval day. He was a ray of sunshine during a very dark time in my life. He was very flexible with my circumstances as I had to travel almost 1200 miles from home.
The clinic [HRC- Encino] is very clean and quaint. I never felt hurried and the wait time was never long. Clinic staff were extremely helpful and compassionate. The billing department worked well with the company who financed IVF for me. I actually received a fairly significant refund that was completely unexpected a couple of years later as the clinic had done an audit and realized they owed me money.... Wendy (PA) was involved in a research study
How was your experience with Robert Boostanfar at HRC Fertility?
As stated previously, Dr Boostanfar was very empathetic and I can tell he truly cared. He gave me a hug on egg retrieval day. He was a ray of sunshine during a very dark time in my life. He was very flexible with my circumstances as I had to travel almost 1200 miles from home.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility?
Trust in his knowledge. Take a deep breath and let him take care of it all. Sometimes too much knowledge can cause anxiety and I wish I would've sit back a little bit more without worrying about Every. Single. Step. Impossible, right?
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility?
Dr Boostanfar and his PA, Wendy, were very personable and I feel they truly cared about the outcome of my cycle. After diagnostic/monitoring appointments we would meet in a conference room to discuss his findings and recommendations. I have been through treatments in other clinics where the only way to describe the cycle is "like a bunch of cows being herded through." This was absolutely not the case with Dr Boostanfar.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility and their degree of success.
I did a round of IVF/ICSI with 5 day transfer of 3 embryos. I was on the Ganirelix protocol, which scared me because I had ovulated prior to retrieval during a cycle with a different RE. He was very sensitive to my concerns and explained why he thought this was still an appropriate choice and monitored me closely. I did successfully make it to retrieval under his care with 18 eggs retrieved.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Wendy)
Wendy (PA) was involved in a research study and took on a lot of my care. She was amazing. Very patient, which is unclear to me HOW she could have been so attentive as I was a very anxious patient! She was quick to respond to phone calls and emails. I called with so many questions that probably were silly to her, but she never made me feel uncomfortable asking. She was present during my retrieval as it was a difficult procedure and it was so nice having her familiar face. I cannot thank her enough, mostly for putting up with me.
Describe your experience with HRC Fertility.
The clinic is very clean and quaint. I never felt hurried and the wait time was never long. Clinic staff were extremely helpful and compassionate. The billing department worked well with the company who financed IVF for me. I actually received a fairly significant refund that was completely unexpected a couple of years later as the clinic had done an audit and realized they owed me money.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility.
I don't remember costs, but they were significantly lower than the cost at clinics closer to my hometown.
Describe Robert Boostanfar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
We had 3 decent embryos and elected to transfer them all. He felt they would not be strong enough to store and it may have increased my success rate. I agreed. I did not get pregnant.
10
Doctor
Robert Boostanfar
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2020, Unknown Success
10
10
Age 33
1 Embryo Freezing
Diminished Ovarian Reserve
Tubal Blockage
Ashkenazi Jewish
Income $100K - $199K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Peck was wonderful. She was honest about what she knew and didn't know. She was kind and compassionate and I am sure this care will continue throughout our treatment. She was very detailed in our first consultation and evenjhough I forgot most of it, she always was willing to explain it again. She never promised me how many eggs she could retrieve but honest it would be low. She made sure my expectations were realistic at all times.
HRC has it down. They are busy somedays and manage to get everyone it. When I was coming in every other day for my cycle appointment I was never waiting a Long time. Everything was very efficient. I am excited to continue my fertility journey here...First IVF retrieval cycle was $27K. My medication alone was 12K, This did not include transfer.
How was your experience with Alison Peck at HRC Fertility?
Dr. Peck was wonderful. She was honest about what she knew and didn't know. She was kind and compassionate and I am sure this care will continue throughout our treatment. She was very detailed in our first consultation and evenjhough I forgot most of it, she always was willing to explain it again. She never promised me how many eggs she could retrieve but honest it would be low. She made sure my expectations were realistic at all times.
What's one piece of advice would you give a prospective patient of Alison Peck at HRC Fertility?
Dr. Peck is great and kind and she will be honest with you throughout the program.
During treatment, were you treated like a number or a human with Alison Peck at HRC Fertility?
Dr. Peck set realistic expectations from the start of consultation until egg retrieval. She allowed me to ask any questions I needed too and her nurse kept me informed every step of the way.
Describe the protocols Alison Peck used in your cycles at HRC Fertility and their degree of success.
We used 300 Follistom, 2 Vials Menopur, and Omnitrope. We increased Follistim to 400 halfway through the stimulations cycle and then went to 3 vials of Menopur the last 3 days. We triggered with Pregnyl and Lepron.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Justina )
Everyone at HRC is caring and compassionate.
Describe your experience with HRC Fertility.
HRC has it down. They are busy somedays and manage to get everyone it. When I was coming in every other day for my cycle appointment I was never waiting a Long time. Everything was very efficient. I am excited to continue my fertility journey here.
Describe the costs associated with your care under Alison Peck at HRC Fertility.
First IVF retrieval cycle was $27K. My medication alone was 12K, This did not include transfer.
Describe Alison Peck's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
I have not gotten to this point yet.
10
Doctor
Alison Peck
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
2019 - 2020, Successful
10
10
Age 37 - 38
1 IVF
Donor Sperm
Surrogacy
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Robert Boostanfar] is conservative and prefers not to transfer more than one embryo...He always treated me with dignity and respect, especially when he sensed I was sensitive about my weight. He made me feel completely comfortable and taken care of...was very optimistic, which encouraged us, especially having struggled along this journey for 5 years. He was confident. He was also very careful with my known blood clotting disorder and took every precaution necessary.
My egg retrieval was approximately $22,000 and medications were approximately $7000 [at HRC]. Nothing was covered by my personal medical insurance...The clinic is beautiful, clean and the staff are lovely. The only criticism I have is that the lab technicians open the public doors with gloves on, bring you in, and then draw blood with the same gloves, which are presumably contaminated...I feel like Alina was our private nurse. She responded to emails immediately, was very clear with instructions, always ordered our medications on time and we were never left wondering how to proceed.
How was your experience with Robert Boostanfar at HRC Fertility?
Dr Boostanfar was very optimistic, which encouraged us, especially having struggled along this journey for 5 years. He was confident. He was also very careful with my known blood clotting disorder and took every precaution necessary.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility?
Don't be afraid to ask ANY question.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility?
He always treated me with dignity and respect, especially when he sensed I was sensitive about my weight. He made me feel completely comfortable and taken care of.
Describe the protocols Robert Boostanfar used in your cycles at HRC Fertility and their degree of success.
I was on Menopur, Follistim, and lovenox injections during peak estrogen levels for my Factor V Leiden. I was also given Ganirelix and Pregnyl at certain points during the retrieval.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Alina Garcia)
I feel like Alina was our private nurse. She responded to emails immediately, was very clear with instructions, always ordered our medications on time and we were never left wondering how to proceed.
Describe your experience with HRC Fertility.
The clinic is beautiful, clean and the staff are lovely. The only criticism I have is that the lab technicians open the public doors with gloves on, bring you in, and then draw blood with the same gloves, which are presumably contaminated.
Describe your experience with your monitoring appointments at HRC Fertility.
I had my egg retrieval over the holidays and they found times and dates to fit me in around office closures.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility.
My egg retrieval was approximately $22,000 and medications were approximately $7000. Nothing was covered by my personal medical insurance.
Describe Robert Boostanfar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
He is conservative and prefers not to transfer more than one embryo.
10
Doctor
Robert Boostanfar
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
HRC Fertility
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources