Ratings of 1 indicate that a clinic was poorly operated.
Ratings of 10 indicate that a clinic operated very well.
Scheduling
8.9
8.9
Scheduling
Ratings of 1 mean it was difficult to schedule appointments with this clinic.
Ratings of 10 mean it was easy to schedule appointments.
Billing Department
7.5
7.5
Billing Department
Ratings of 1 indicate an unsatisfactory billing department.
Ratings of 10 indicate an excellent billing department.
Nursing Team
8.2
8.2
Nursing Team
Ratings of 1 indicate an unsatisfactory nursing team.
Ratings of 10 indicate an excellent nursing team.
LGBTQ+ Care
7.4
7.4
LGBTQ+ Care
Ratings of 1 indicate an unsatisfactory LGBTQ+ care.
Ratings of 10 indicate an excellent LGBTQ+ care.
Attention to Detail
7.5
7.5
Attention to Detail
Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.
For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.
CDC Success Rates
This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.
For more information please see our FAQs.
Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.
Dr B[oostenfar] is extremely compassionate, kind and gentle...He thoroughly explains, draws out if needed, and covers all concerns. He is responsive to your needs and is attentive to them as well. He has the ability to ease your mind...He is knowledgable... His staff is VERY well trained and is on top of everything
I had to advocate several times not to take bc [at HRC]...The surgery center woman (in Encino) could use some compassionate care training...asking for a 'total fee' of everything and then still being asked to pay...The nurses there are compassionate, kind, well trained and go over and beyond...He [Dr. Boostenfar] is a kind and compassionate doctor. He thoroughly explains, draws out if needed, and covers all concerns. He is responsive to your needs and is attentive to them as well. He has the ability to ease your mind.
How was your experience with Robert Boostanfar at HRC Fertility?
He is a kind and compassionate doctor. He thoroughly explains, draws out if needed, and covers all concerns. He is responsive to your needs and is attentive to them as well. He has the ability to ease your mind.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility?
He is knowledgable
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility?
Dr B is extremely compassionate, kind and gentle. His staff is VERY well trained and is on top of everything
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Bahare)
The nurses there are compassionate, kind, well trained and go over and beyond
Describe your experience with HRC Fertility.
The surgery center woman (in Encino) could use some compassionate care training - other than that? She truly was nice. I do not have anything that could be suggested here unless you count asking for a 'total fee' of everything and then still being asked to pay
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility.
So far, over 25k
What specific things went wrong at HRC Fertility?
Failed to call with results
Failed to consider drug intolerance
Describe the specific things that went wrong at HRC Fertility.
Not really. I had to advocate several times not to take bc
Dr Kolb take his time to answer all my questions and give honest opinion of how he predict my ivf outcome....He personally called me to explain my question and concern....For my retrieval cycle, I started with birth control pills enskyee first, then gonal F 900 with Menopur, then added centrotide... they [HRC] provide exceptional care and service to you. Wait time in the lobby was never more than 10 mins and their staffs are all highly trained.
Hrc Pasadena is a little bit more princey compare with other ivf clinic in Los Angeles area. But they provide exceptional care and service to you. Wait time in the lobby was never more than 10 mins and their staffs are all highly trained....I never have trouble scheduling my monitoring appt, I alway get my 7:30 am so I don't have to take too much time from work....They are good in communicating via email. Most of the time I got a reply within 24 hrs.
How was your experience with Bradford Kolb at HRC Fertility?
Dr Kolb take his time to answer all my questions and give honest opinion of how he predict my ivf outcome. I have to have two egg retrieval to come up with 9 embryo for Pgs and pgd testing, only 1 came back normally.
During treatment, were you treated like a number or a human with Bradford Kolb at HRC Fertility?
He personally called me to explain my question and concern.
Describe the protocols Bradford Kolb used in your cycles at HRC Fertility and their degree of success.
For my retrieval cycle, I started with birth control pills enskyee first, then gonal F 900 with Menopur, then added centrotide.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Natalie Pena)
They are good in communicating via email. Most of the time I got a reply within 24 hrs.
Describe your experience with HRC Fertility.
Hrc Pasadena is a little bit more princey compare with other ivf clinic in Los Angeles area. But they provide exceptional care and service to you. Wait time in the lobby was never more than 10 mins and their staffs are all highly trained.
Describe your experience with your monitoring appointments at HRC Fertility.
I never have trouble scheduling my monitoring appt, I alway get my 7:30 am so I don't have to take too much time from work.
Describe the costs associated with your care under Bradford Kolb at HRC Fertility.
He [Dr. Tourgeman] was very attentive and spent time explaining everything we were going through...He had great bed side manner. He answered all questions and took his time to listen to any concerns we had...We first had to remove some tissue from my uterus to ensure the embryo could attach. We then tried IUI a get time. To be more aggressive we moved to IVF and did the genetic testing..
Great clinic [HRC] with great staff...[Re: Nurse] She communicated very well and I always understood the plan. She took time to show me how to administer all the medication and called me frequently with updates...My insurance paid most of it. I had to pay 5000 for IVF and had several other bills as well...He [Dr. Tourgeman] was very attentive and spent time explaining everything we were going through.
How was your experience with David Tourgeman at HRC Fertility?
He had great bed side manner. He answered all questions and took his time to listen to any concerns we had. He took charge and told us what we needed to do next where my previous doctor did not and left us unsure if next steps. When issues came up he knew how to handle them.
What's one piece of advice would you give a prospective patient of David Tourgeman at HRC Fertility?
To trust his advise
During treatment, were you treated like a number or a human with David Tourgeman at HRC Fertility?
He was very attentive and spent time explaining everything we were going through.
Describe the protocols David Tourgeman used in your cycles at HRC Fertility and their degree of success.
We first had to remove some tissue from my uterus to ensure the embryo could attach. We then tried IUI a get time. To be more aggressive we moved to IVF and did the genetic testing
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Vera )
She communicated very well and I always understood the plan. She took time to show me how to administer all the medication and called me frequently with updates.
Describe your experience with HRC Fertility.
Great clinic with great staff
Describe the costs associated with your care under David Tourgeman at HRC Fertility.
My insurance paid most of it. I had to pay 5000 for IVF and had several other bills as well
Describe David Tourgeman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
I wanted to try one first since we did th genetic testing. If that didn't work we were doing to put two in the next time
He is kind and passionate about egg freezing in young women. He is knowledgeable about all the updated information on egg freezing.
His clinic's pricing is competitive and his nursing staff is patient and attentive.
How was your experience with Robert Boostanfar at HRC Fertility?
He is kind and passionate about egg freezing in young women. He is knowledgeable about all the updated information on egg freezing. His clinic's pricing is competitive and his nursing staff is patient and attentive.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility?
Try to have enough $ saved up for a double procedure. I would have liked to have pre-paid for 2 rounds beforehand but didn't and couldn't afford a 2nd.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility?
Dr. Boostanfar makes you feel like your procedure is the most important one he's doing. He takes his time both in the exam room and in his office. He has a wonderful sense of humor and kindness to him. He loves what he does and wants his patients to see success!
Describe your experience with the nursing staff at HRC Fertility.
They took the time to teach me all about giving myself the shots and even helped get me free samples to help with the cost.
He [Dr. Robert Boostanfar] was very talented, concerned, conservative but open to ideas and willing to try new approaches, charismatic and charming, warm, compassionate, knowledgeable and well-studied, sweet and passionate. He never spoke down to us and always had enough time to talk to us if we needed our questions answered.
He [Dr. Robert Boostanfar] was very talented, concerned, conservative but open to ideas and willing to try new approaches, charismatic and charming, warm, compassionate, knowledgeable and well-studied, sweet and passionate. He never spoke down to us and always had enough time to talk to us if we needed our questions answered.
How was your experience with Robert Boostanfar at HRC Fertility?
He was very talented, concerned, conservative but open to ideas and willing to try new approaches, charismatic and charming, warm, compassionate, knowledgeable and well-studied, sweet and passionate. He never spoke down to us and always had enough time to talk to us if we needed our questions answered.
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility?
He can come off as arrogant but it's his confidence as a successful practitioner.
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility?
He was very approachable and when my cycles didn't succeed, he really felt disappointed with me. He was there every step of the way. He celebrated with successes and was sad when it did not work but was ready with an action plan to help me keep my head up.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Leticia)
She was kind, a great teacher regarding injections, a great listener, approachable and sweet. I miss seeing her.
If you live out of state, I would highly recommend traveling to see Dr. Potter, it was worth the trip as I received better service and results ... Great Dr. Gets wonderful results! Loved going to HRC and seeing the staff there overall great experience! Couldn’t be happier with the result, had success with them!!!!!! I hope to cycle with them again this summer
Very clean, no complaints! Loved the staff and people there the experience was great!!!!! Wouldn’t have gone anywhere else but HRC, because of their high quality service!!!!!! Great place to do a transfer ... Great Dr. Gets wonderful results! Loved going to HRC and seeing the staff there overall great experience! Couldn’t be happier with the result, had success with them!!!!!! I hope to cycle with them again this summer
How was your experience with Daniel Potter at HRC Fertility?
Great Dr. Gets wonderful results! Loved going to HRC and seeing the staff there overall great experience! Couldn’t be happier with the result, had success with them!!!!!! I hope to cycle with them again this summer
What's one piece of advice would you give a prospective patient of Daniel Potter at HRC Fertility?
If you live out of state, I would highly recommend traveling to see Dr. Potter, it was worth the trip as I received better service and results
During treatment, were you treated like a number or a human with Daniel Potter at HRC Fertility?
Love the staff they were very attentive!
1
Describe the protocols Daniel Potter used in your cycles at HRC Fertility and their degree of success.
I don’t remember, but it worked
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Yes Lori)
The best nurse by far
Describe your experience with HRC Fertility.
Very clean, no complaints! Loved the staff and people there the experience was great!!!!! Wouldn’t have gone anywhere else but HRC, because of their high quality service!!!!!! Great place to do a transfer
Describe the costs associated with your care under Daniel Potter at HRC Fertility.
$10,000 for IVF with insurance
Describe Daniel Potter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
Dr.Norian is very knowledgeable. He answers all questions and is very honest about the results. When there were setbacks, he adjusted the protocol accordingly. He also was very thorough with all the tests that came back and made sure everything was just right....Very knowledgeable and compassionate about what he does....[HRC - Rancho Cucamonga] Appointments were easy to book. The only issue i had was the response time of someone getting back to me
[HRC - Rancho Cucamonga] Appointments were easy to book. The only issue i had was the response time of someone getting back to me. Although that could've been me just being anxious for a response. Usually they would get back to me the next day...[Nursing staff] A little hard to understand, but very sweet and always got back to me in a timely manner...Dr.Norian is very knowledgeable. He answers all questions and is very honest about the results.
How was your experience with John Norian at HRC Fertility?
Dr.Norian is very knowledgeable. He answers all questions and is very honest about the results. When there were setbacks, he adjusted the protocol accordingly. He also was very thorough with all the tests that came back and made sure everything was just right.
What's one piece of advice would you give a prospective patient of John Norian at HRC Fertility?
Ask questions
During treatment, were you treated like a number or a human with John Norian at HRC Fertility?
Very knowledgeable and compassionate about what he does.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Michelle)
A little hard to understand, but very sweet and always got back to me in a timely manner.
Describe your experience with HRC Fertility.
Appointments were easy to book. The only issue i had was the response time of someone getting back to me. Although that could've been me just being anxious for a response. Usually they would get back to me the next day.
He [Dr. David Tourgeman] was very compassionate and never made me feel rushed. Cautious about promising results but optimistic about outcomes. It helped to have his opinion and I trust him and his medical judgement...Ask questions but don't let the Internet stats get you down. Set realistic expectations for potential risks
Parking [at HRC in West Los Angeles] is a major let down for west LA- for the price of treatment parking should be covered. Strength is getting appointments and time with staff for questions is not a problem as an active patient. Inactive patient, found that I should have been able to connect with the Doctor prior to setting up an apt or be able to email him before an appt
How was your experience with David Tourgeman at HRC Fertility?
He was very compassionate and never made me feel rushed. Cautious about promising results but optimistic about outcomes. It helped to have his opinion and I trust him and his medical judgement
What's one piece of advice would you give a prospective patient of David Tourgeman at HRC Fertility?
Ask questions but don't let the Internet stats get you down. Set realistic expectations for potential risks
During treatment, were you treated like a number or a human with David Tourgeman at HRC Fertility?
Dr.T took the time
Describe your experience with HRC Fertility.
Parking is a major let down for west LA- for the price of treatment parking should be covered.
Strength is getting appointments and time with staff for questions is not a problem as an active patient. Inactive patient, found that I should have been able to connect with the Doctor prior to setting up an apt or be able to email him before an appt
He somehow managed to alleviate away any stigma or anxiety or fear we had about the whole process.
[Our nurse] made me feel so good about my donor choice.
How was your experience with John Wilcox at HRC Fertility?
My husband and I both loved him. We felt like he was competent and we were in good hands. He somehow managed to alleviate away any stigma or anxiety or fear we had about the whole process.
What's one piece of advice would you give a prospective patient of John Wilcox at HRC Fertility?
Chose a donor that looks like you. It makes everything easier for you kids, because there won't be as many awkward questions. :)
During treatment, were you treated like a number or a human with John Wilcox at HRC Fertility?
I felt like he understood me and what I was going through. DE was a big adjustment for us to get our heads around, and he made it seem like it was not a big deal.
Describe your experience with your nurse at HRC Fertility.
She made me feel so good about my donor choice.
Describe the costs associated with your care under John Wilcox at HRC Fertility.
I believe my IVF was $14,000, donor eggs $10,000 and meds about $5,000
Dr. Ketefian took her time with us during each visit, we never felt rushed and she was always patient with us. She also made herself available either by email or phone if we had any questions or concerns that would come up... We met her when we had no idea what we were getting ourselves into and from day one she broke every single thing down for us and answered all of our questions. By the end of that first consult, we were absolute pumped and confident we were making the right decision. It was definitely not an easy journey but she made it bearable. Every interaction with her was positive: She was patient, sweet and always made herself available for us. When things got tough, she shared through our pain and offered alternative ways to approach our situation. Mostly impor
They [staff at HRC Fertility] value their patients time, I never felt like I was kept waiting for long and when it was my turn, I was seen immediately. The clinic was also very clean, organized, and made me feel comfortable...They were very sweet, informative, compassionate and organized...Dr. Ketefian took her time with us during each visit, we never felt rushed and she was always patient with us. She also made herself available either by email or phone if we had any questions or concerns that would come up... We met her when we had no idea what we were getting ourselves into and from day one she broke every single thing down for us and answered all of our questions. By the end of that first consult, we were absolute pumped and confident we were making the right decision. It was definitely not an easy journey but she made it bearable. Every interac
How was your experience with Aline Ketefian at HRC Fertility?
To sum it up, Dr. Ketefian was God sent. To break it down, I had Ketefian from the beginning when we started IUI till the end of our IVF journey. We met her when we had no idea what we were getting ourselves into and from day one she broke every single thing down for us and answered all of our questions. By the end of that first consult, we were absolute pumped and confident we were making the right decision.
It was definitely not an easy journey but she made it bearable. Every interaction with her was positive: She was patient, sweet and always made herself available for us. When things got tough, she shared through our pain and offered alternative ways to approach our situation. Mostly importantly she never gave up and made sure that we didn’t either.
I cannot recommend her enough, I don’t know if we would have lasted as long as we did if it wasn’t for her.
What's one piece of advice would you give a prospective patient of Aline Ketefian at HRC Fertility?
Advice I would give to a prospective patient is that it's okay not to know what questions to ask initially as Dr. Ketefian does a great job explaining what is to be expected.
During treatment, were you treated like a number or a human with Aline Ketefian at HRC Fertility?
Dr. Ketefian took her time with us during each visit, we never felt rushed and she was always patient with us. She also made herself available either by email or phone if we had any questions or concerns that would come up.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Cynthia Cruz)
They were very sweet, informative, compassionate and organized.
Describe your experience with HRC Fertility.
They value their patients time, I never felt like I was kept waiting for long and when it was my turn, I was seen immediately.
The clinic was also very clean, organized, and made me feel comfortable.
Describe the costs associated with your care under Aline Ketefian at HRC Fertility.
Thank you Dr. Frederick for your kindness and attention throughout my treatment. I appreciated your gentle manner in providing treatment and recommendations...The process was scary at first but Dr. Frederick and her team were so calm, patient, and supportive throughout our journey...[she] was always on call and always available to answer any questions that we had...
This process [at HRC Fertility] seemed scary at first, but Dr. Frederick and her team walked us through everything and made sure we were comfortable. She is a great communicator and very thorough in her consultation and routine visits...Insurance was able to cover some costs. The other costs were what I expected..
How was your experience with Jane Frederick at HRC Fertility?
Thank you Dr. Frederick for your kindness and attention throughout my treatment. I appreciated your gentle manner in providing treatment and recommendations. Your patients are lucky to have you! Thank you again for everything.
What's one piece of advice would you give a prospective patient of Jane Frederick at HRC Fertility?
Highly recommend!! She made me feel comfortable and safe and ultimately was the only doctor who could help us achieve our goals. The process was scary at first but Dr. Frederick and her team were so calm, patient, and supportive throughout our journey. We are forever grateful for you!
During treatment, were you treated like a number or a human with Jane Frederick at HRC Fertility?
Everyone has been great! Wonderful experience all around. Dr. Frederick and her team are phenomenal! We have thoroughly appreciated the time and care that all staff have provided. She was very patient with us through the entire process.
Describe the protocols Jane Frederick used in your cycles at HRC Fertility and their degree of success.
The process was easy and the time flew by. Dr. Frederick was always on call and always available to answer any questions that we had.
Describe your experience with HRC Fertility.
This process seemed scary at first, but Dr. Frederick and her team walked us through everything and made sure we were comfortable. She is a great communicator and very thorough in her consultation and routine visits. I trust Dr. Frederick and highly recommend her.
Describe the costs associated with your care under Jane Frederick at HRC Fertility.
Insurance was able to cover some costs. The other costs were what I expected. You can't put a price on high quality health care from a top doctor.
Describe Jane Frederick's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
Doctor potter was a very caring doctor during our initial consulate and even after we lost our first pregnancy. He explained everything in great detail and was super understanding of our situation...he only recommends 3-day bed rest after the transfer...he helped us achieve something we thought would be impossible..
[the HRC Fertility] was always available to take my calls and responded to my emails within a couple of hours, she was like our support system...we ended up paying around 25k...They were always welcoming they were basically like my 2nd family, loved going to my weekly visits, very comforting and relaxing. overall, I didn't have a problem with them at all even when I showed up late I would still be seen, because they understand that sometimes it's difficult to be on time.
How was your experience with Daniel Potter at HRC Fertility?
I can only recommend Dr.Potter, he helped us achieve something we thought would be impossible, I and my husband have been trying to have children for 5 years but then COIVD hit and we started thinking and that's when we made the best choice of our lives and went to HRC.
What's one piece of advice would you give a prospective patient of Daniel Potter at HRC Fertility?
He does come off as kind of weird but he is a really good doctor, just be patient and trust in him and everything will work out. But one thing I must say, he only recommends 3-day bed rest after the transfer, what I found that worked for me was to be on bed rest till the day of the pregnancy exam, I have seen it increase the percentage of pregnancy.
During treatment, were you treated like a number or a human with Daniel Potter at HRC Fertility?
Doctor potter was a very caring doctor during our initial consulate and even after we lost our first pregnancy. He explained everything in great detail and was super understanding of our situation.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Stephanie )
I absolutely love her, she was always available to take my calls and responded to my emails within a couple of hours, she was like our support system.
Describe your experience with HRC Fertility.
very clean and the staff was super sweet. They were always welcoming they were basically like my 2nd family, loved going to my weekly visits, very comforting and relaxing.
overall, I didn't have a problem with them at all even when I showed up late I would still be seen, because they understand that sometimes it's difficult to be on time.
Describe the costs associated with your care under Daniel Potter at HRC Fertility.
it was pretty expensive we had to pay the whole treatment cost out of pocket because of our young age and the insurance did not cover it, so we ended up paying around 25k
Dr Ghazal was warm and kind at every appointment and procedure. She personally checked in on me at every appointment and did all of my ultrasounds... made a very foreign and scary process manageable. She was personally available for every question and answered with thorough compassionate answers. I couldn’t imagine going through the process with anyone else...We chose not to test our embryos (because of age, low risk and it was our first cycle) and transferred 2 fresh embryos.
Stephanie was an amazing care coordinator [at HRC Fertility]. She thoroughly explained everything throughout the process and went out of her way to help us get prescriptions filled when there were problems...My insurance covered all costs besides my deductible...We chose not to test our embryos (because of age, low risk and it was our first cycle) and transferred 2 fresh embryos...
How was your experience with Sanaz Ghazal at HRC Fertility?
Dr. Ghazal made a very foreign and scary process manageable. She was personally available for every question and answered with thorough compassionate answers. I couldn’t imagine going through the process with anyone else.
What's one piece of advice would you give a prospective patient of Sanaz Ghazal at HRC Fertility?
Don’t hesitate to pick Dr Ghazal, she’s amazing.
During treatment, were you treated like a number or a human with Sanaz Ghazal at HRC Fertility?
Dr Ghazal was warm and kind at every appointment and procedure. She personally checked in on me at every appointment and did all of my ultrasounds.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Stephanie )
Stephanie was an amazing care coordinator. She thoroughly explained everything throughout the process and went out of her way to help us get prescriptions filled when there were problems.
Describe your experience with HRC Fertility.
I have not been to Dr Ghazal’s new clinic, OC Fertility. She was with HRC in Newport Beach/Fullerton during the time of my treatments and procedures. She left HRC about 3 months after I had my baby. I’m so glad to see she has a new practice nearby when the time comes for baby #2
Describe the costs associated with your care under Sanaz Ghazal at HRC Fertility.
My insurance covered all costs besides my deductible.
Describe Sanaz Ghazal's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
We chose not to test our embryos (because of age, low risk and it was our first cycle) and transferred 2 fresh embryos.
Dr. Nelson always remembered us by name every time we walked in. He was also very sympathetic and approached us as someone he knew forever...My experience with Dr. Nelson was phenomenal. He was so clear with the procedures we were going to do and the steps we were going to take I felt so comfortable. My questions were always throughly answered which made it so much easier...
Chloe was my coordinator [at HRC Fertility] absolutely amazing! She took care of me and was always on top of getting back to me. I also loved the Phlebotomist Hasmik. The way Hasmik drew my blood was spectacular. It never hurt and never bruised me she was so great...Loved everything about HRC the facility didn’t feel like a doctors office while you wait it was like visiting a hotel lobby. Besides the ambiance of the facility everyone working there was very nice and welcoming...
How was your experience with Jeffrey Nelson at HRC Fertility?
My experience with Dr. Nelson was phenomenal. He was so clear with the procedures we were going to do and the steps we were going to take I felt so comfortable. My questions were always throughly answered which made it so much easier.
During treatment, were you treated like a number or a human with Jeffrey Nelson at HRC Fertility?
Dr. Nelson always remembered us by name every time we walked in. He was also very sympathetic and approached us as someone he knew forever.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Chloe)
Chloe was my coordinator absolutely amazing! She took care of me and was always on top of getting back to me. I also loved the Phlebotomist Hasmik. The way Hasmik drew my blood was spectacular. It never hurt and never bruised me she was so great.
Describe your experience with HRC Fertility.
Loved everything about HRC the facility didn’t feel like a doctors office while you wait it was like visiting a hotel lobby. Besides the ambiance of the facility everyone working there was very nice and welcoming.
Describe the costs associated with your care under Jeffrey Nelson at HRC Fertility.
We paid in full for our egg retrieval and transfer.
Still consulting with him [Dr. John Wilcox]. It was thorough and I feel comfortable thus far. He came highly recommended and I appreciated his patience with me. I explained my desires and expectations and he went in great detail about what I needed to do on my part to manifest the results I want...Have your questions prepared and do prior research so that you’re more educated on the process.
A positive experience thus far [at HRC - Pasadena]...[the nurses have] Speedy communication. Thorough and used multiple methods to ensure correspondence...We are still discussing with insurance...Still consulting with him [Dr. John Wilcox]. It was thorough and I feel comfortable thus far. He came highly recommended and I appreciated his patience with me. I explained my desires and expectations and he went in great detail about what I needed to do on my part to manifest the results I want...Have your questions prepared and do prior research so that you’re more educated on the process.
How was your experience with John Wilcox at HRC Fertility?
Still consulting with him. It was thorough and I feel comfortable thus far. He came highly recommended and I appreciated his patience with me. I explained my desires and expectations and he went in great detail about what I needed to do on my part to manifest the results I want.
What's one piece of advice would you give a prospective patient of John Wilcox at HRC Fertility?
Have your questions prepared and do prior research so that you’re more educated on the process.
Describe the protocols John Wilcox used in your cycles at HRC Fertility and their degree of success.
I haven’t began cycles. I have only consulted with him.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Teresa Fontanilla)
Speedy communication. Thorough and used multiple methods to ensure correspondence.
Describe your experience with HRC Fertility.
I am still experiencing them. I will let you know more with an update when I have done additional appointments. Thank you for your patience with my responses. This process has been a learning lesson with every appointment. A positive experience thus far.
Describe the costs associated with your care under John Wilcox at HRC Fertility.
We are still discussing with insurance
Describe John Wilcox's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
Dr B is an amazing doctor. Never once has he made me feel like a number. On the contrary, he has made me feel cared for .. I have had really dark days in going through this process and he always finds ways to make me feel better.great doctor ... Doctor Boostanfar is simply the best doctor. It’s such a dark process and he always finds ways to make me feel better ... I wish they [HRC] would update you constantly on growth of embryos,
I wish they [HRC] would update you constantly on growth of embryos, but then again it’s always a waiting process in this. This clinic is always clean, neat, and on time with appointments. They are superb, from the sweet ladies drawing blood, to my nurse and doctor. They are the best. ... My nurse Bahareh was great. I also got to work with Shanise. Again, I love them, they are the sweetest and have compassion for the struggles you are undergoing. I’ve had surgery and they would come down and see how I was recovering. Best ever! ...
How was your experience with Robert Boostanfar at HRC Fertility?
Dr B is an amazing doctor. Never once has he made me feel like a number. On the contrary, he has made me feel cared for .. I have had really dark days in going through this process and he always finds ways to make me feel better.great doctor
What's one piece of advice would you give a prospective patient of Robert Boostanfar at HRC Fertility?
He’s great. Maybe explain a little more.. this doctor is already great
During treatment, were you treated like a number or a human with Robert Boostanfar at HRC Fertility?
Doctor Boostanfar is simply the best doctor. It’s such a dark process and he always finds ways to make me feel better
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Bahareh)
My nurse Bahareh was great. I also got to work with Shanise. Again, I love them, they are the sweetest and have compassion for the struggles you are undergoing. I’ve had surgery and they would come down and see how I was recovering. Best ever!
Describe your experience with HRC Fertility.
I wish they would update you constantly on growth of embryos, but then again it’s always a waiting process in this. This clinic is always clean, neat, and on time with appointments. They are superb, from the sweet ladies drawing blood, to my nurse and doctor. They are the best.
Describe the costs associated with your care under Robert Boostanfar at HRC Fertility.
[Dr. Alison Peck is] good explaining everything in a very humble and gentle way...She was very warmth, nice and gentle to us. She’s very sweet and she works collaboratively with us...I have no complains with her. She is very nice and warm. She’s honest but gentle, and she is present in every appointment. She has been very good to us and we adore her. She always listens to our concerns...always made us feel welcomed and safe
[The nurses at HRC- Encino are] Warm, always with smiles, and very compassionate...Clean, beautiful, and great staff. They will always help you They treat you well. I understand that some people don’t get the same experience and this is very particular, but they have been very nice to us. From the doctor [Dr. Alison Peck] herself to every team member...good explaining everything in a very humble and gentle way...She was very warmth, nice and gentle to us. She’s very sweet and she works collaboratively with us...I have no complains with her. She is very nice and warm. She’s honest but gentle, and she is present in every appointment. She has been very good to us and we adore her. She always listens to our concerns...always made us feel welcomed and safe
How was your experience with Alison Peck at HRC Fertility?
I have no complains with her. She is very nice and warm. She’s honest but gentle, and she is present in every appointment. She has been very good to us and we adore her. She always listens to our concerns; she works collaboratively with us and always made us feel welcomed and safe
What's one piece of advice would you give a prospective patient of Alison Peck at HRC Fertility?
Asks every question. She’s good explaining everything in a very humble and gentle way
During treatment, were you treated like a number or a human with Alison Peck at HRC Fertility?
She was very warmth, nice and gentle to us. She’s very sweet and she works collaboratively with us
Describe the protocols Alison Peck used in your cycles at HRC Fertility and their degree of success.
I don’t remember very well
For transfer, estradiol. Pio. Endometrium and aspirin
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Kimberly )
Warm, always with smiles, and very compassionate
Describe your experience with HRC Fertility.
Clean, beautiful, and great staff. They will always help you
They treat you well. I understand that some people don’t get the same experience and this is very particular, but they have been very nice to us. From the doctor herself to every team member
Describe Alison Peck's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
She gave us options of one or two and both were AA
As a patient of Dr. Peck, I was treated very well with kindness and understanding. Dr. Peck is a very kind and understanding doctor who was always there to answer any questions I had. She would never give up on me and would give me options on what to do next when my first and second embryo transfer failed...Listen to what she tells you and always ask questions...she was very understanding of what I was going through
Everyone [at HRC Fertility] is professional. The staff is very nice and understanding. Always ask questions from your doctor and always consider other alternatives if the first try doesn’t work. I see no weakness from this facility...[nurse] Kimberly was very nice and thoughtful...Just gave them a certain time during the day and they usual accommodate...Listen to what she [Dr. Peck] tells you and always ask questions.
How was your experience with Alison Peck at HRC Fertility?
As a patient of Dr. Peck, I was treated very well with kindness and understanding. Dr. Peck is a very kind and understanding doctor who was always there to answer any questions I had. She would never give up on me and would give me options on what to do next when my first and second embryo transfer failed.
What's one piece of advice would you give a prospective patient of Alison Peck at HRC Fertility?
Listen to what she tells you and always ask questions.
During treatment, were you treated like a number or a human with Alison Peck at HRC Fertility?
More of. Human, she was very understanding of what I was going through
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Kimberly)
Kimberly was very nice and thoughtful.
Describe your experience with HRC Fertility.
Everyone is professional. The staff is very nice and understanding. Always ask questions from your doctor and always consider other alternatives if the first try doesn’t work. I see no weakness from this facility.
Describe your experience with your monitoring appointments at HRC Fertility.
Just gave them a certain time during the day and they usual accommodate.
He is the most compassionate doctor I’ve ever met. He treated me just like a family. I looked forward to seeing him every appointment. ... Dr March gave me hopes when I was truly disappointed. He is a great surgeon, great human being with a sense of humor. He knows how to make you smile is the most difficult time. My surgery went well with no complications.
The clinic [HRC] is very well running. They are very busy but never cancel or change. My procedures went very smooth and with no complications. I highly recommend them. They are very accommodating to out of town patients. ... If you need the surgery for Asherman’s Syndrome don’t go to anyone else. He [Dr. Charles March] is the one to do it.
How was your experience with Charles March at HRC Fertility?
Dr March gave me hopes when I was truly disappointed. He is a great surgeon, great human being with a sense of humor. He knows how to make you smile is the most difficult time. My surgery went well with no complications.
What's one piece of advice would you give a prospective patient of Charles March at HRC Fertility?
If you need the surgery for Asherman’s Syndrome don’t go to anyone else. He is the one to do it.
During treatment, were you treated like a number or a human with Charles March at HRC Fertility?
He is the most compassionate doctor I’ve ever met. He treated me just like a family. I looked forward to seeing him every appointment.
Describe your experience with HRC Fertility.
The clinic is very well running. They are very busy but never cancel or change. My procedures went very smooth and with no complications. I highly recommend them. They are very accommodating to out of town patients.
[Dr. Becht] was very friendly and spoke slowly to be able to understand how the procedures were going to work...The doctor requested a lot of visits to test levels and adjusted medication accordingly. They actually produced great results in the growth of follicles...She listened thoroughly and took any of the other issues that I had into consideration
[the HRC Fertilty] was great, and patient with me because I forget to stay up-to-date with things like the calendar, so she was on top of it for me...The clinic is very organized, they move through the appointments quickly which makes it easy to schedule and more comfortable...Also make sure that you know your arms for blood draw, and let them know if the blood draws are uncomfortable.
How was your experience with Lisa Becht at HRC Fertility?
The doctor was very friendly and spoke slowly to be able to understand how the procedures were going to work. She’s friendly and upbeat which I appreciate because this is not an easy thing to go through. She listened thoroughly and took any of the other issues that I had into consideration. So she was able to advise me and treat me correctly.
What's one piece of advice would you give a prospective patient of Lisa Becht at HRC Fertility?
Don’t be afraid to ask questions, Dr. Becht has no is she giving you the time to be able to answer them. The process can be really confusing and it’s nice to have a doctor that will explain what you’re going to go through and answer any questions that make you hesitant to move forward.
During treatment, were you treated like a number or a human with Lisa Becht at HRC Fertility?
Everything was explained to me in a person way, not a doctor way with terms that’s are difficult to me. She was blunt in a human way also. I wanted her to be realistic based on the size of investment. She was which I appreciated.
Describe the protocols Lisa Becht used in your cycles at HRC Fertility and their degree of success.
The doctor requested a lot of visits to test levels and adjusted medication accordingly. They actually producedgreat results in the growth of follicles. And over seeing the amount of medication helped me with the comfort level of the amount of hormones in my body.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Amanda )
Amanda was great, and patient with me because I forget to stay up-to-date with things like the calendar, so she was on top of it for me. The nursing staff was very friendly, and they got to you very quickly so the appointment didn’t take too long.
Describe your experience with HRC Fertility.
The clinic is very organized, they move through the appointments quickly which makes it easy to schedule and more comfortable. I like to be in and out of the doctors office. Make sure that you adhere to the schedule when they give it to you, and don’t be afraid to call and ask questions about it. Also make sure that you know your arms for blood draw, and let them know if the blood draws are uncomfortable.
Describe the costs associated with your care under Lisa Becht at HRC Fertility.
All treatments are different, some people require more or less medicine so that can vary the cost of a treatment, but it’s definitely over 10 K.
Dr. Nelson was efficient and great to work with. He was very thorough throughout the process to make sure timing and conditions were perfect. He answered our questions/provided guidance and was very trustworthy and organized. My only critique would be that I would have liked to get more of an overview of what to expect throughout the process. I felt like every appointment had a little surprise of something I wasn’t expecting for the future process...
Jolene [nurse at HRC Fertility] was a great communicator. She got back to every email very quickly. She made sure that my treatment and medication was clearly laid out for what I needed to do at any given time...The office was very clean, modern, classy, and organized...You will work with a few different people who specialize in different areas (billing etc…). I got in to appointments quickly. There was always different options for parking nearby...
How was your experience with Jeffrey Nelson at HRC Fertility?
My husband and I had our first appointment with Dr. Nelson last October 2021. We drove all the way from the Central Valley, because we wanted to make sure that we got excellent care. We were in good hands. Dr. Nelson was efficient and great to work with. He was very thorough throughout the process to make sure timing and conditions were perfect. He answered our questions/provided guidance and was very trustworthy and organized. My only critique would be that I would have liked to get more of an overview of what to expect throughout the process. I felt like every appointment had a little surprise of something I wasn’t expecting for the future process. Once expecting, Dr. Nelson was conservative in making sure that we did all possible to monitor help it stick.
What's one piece of advice would you give a prospective patient of Jeffrey Nelson at HRC Fertility?
Ask for an overview of the process to avoid any surprises throughout the process.
During treatment, were you treated like a number or a human with Jeffrey Nelson at HRC Fertility?
All of my questions were always answered by Dr. Nelson or his team the day of or after they were asked. The team was friendly and Dr. Nelson always had present conversation during each appointment.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Jolene)
Jolene was a great communicator. She got back to every email very quickly. She made sure that my treatment and medication was clearly laid out for what I needed to do at any given time. I enjoyed working with her.
Describe your experience with HRC Fertility.
The office was very clean, modern, classy, and organized. Staff new their stuff. You will work with a few different people who specialize in different areas (billing etc…). I got in to appointments quickly. There was always different options for parking nearby
Describe the costs associated with your care under Jeffrey Nelson at HRC Fertility.
~$30,000
Describe Jeffrey Nelson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
Dr. Nelson recommended a single embryo transfer due to my age and having done the genetic testing.
Dr. Chavkin is careful, very thorough, and data-driven...She encouraged us to seek second opinions when there were many options for next steps. After seeking a second opinion, we declined the treatment option she had initially proposed, and she adjusted the treatment plan accordingly. She was very realistic about all procedures and explained everything in understandable terms...know how much things cost before you agree to any procedures
Sometimes the nurses [at HRC Fertility] did not provide accurate information related to medication dosage. I also had to delay a cycle due to miscommunication about clinic holiday closures. I was told to schedule procedures with my health care providers, but then later told I didn't need them. I had to triple check all appointments to make sure they were still on the books, as they weren't always scheduled. I also had to triple check paperwork was sent to other clinics or pharmacies....
How was your experience with Diana Chavkin at HRC Fertility?
Dr. Chavkin is careful, very thorough, and data-driven - everything you want with an IVF doctor. She encouraged us to seek second opinions when there were many options for next steps. After seeking a second opinion, we declined the treatment option she had initially proposed, and she adjusted the treatment plan accordingly. She was very realistic about all procedures and explained everything in understandable terms.
What's one piece of advice would you give a prospective patient of Diana Chavkin at HRC Fertility?
Be your own advocate - don't be shy to ask questions, seek second opinions from reputable sources, discuss all options with Dr. Chavkin. If cost is an issue, know how much things cost before you agree to any procedures.
During treatment, were you treated like a number or a human with Diana Chavkin at HRC Fertility?
In general, I felt like I was treated very well, but she didn't always keep in mind the cost of different procedures. She might suggest a procedure that would cost thousands and thousands of dollars just to see if something might be the case, even if it was a very low probability. In that way, it sometimes felt like I was just another paying customer. However, she adjusted after I communicated that these procedures would be thousands and thousands of dollars.
Describe the protocols Diana Chavkin used in your cycles at HRC Fertility and their degree of success.
I followed a relatively standard protocol for retrieval. For the transfers, the first two were pretty standard, and prior to the third, we would gone through a lot of testing, but opted to just try again, and it worked.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Stephanie Garcia)
Stephanie Garcia is amazing, but the other nurses I worked with prior to Stephanie were difficult to communicate with and sometimes gave me incorrect instructions. The other nurses also were not good at drawing blood (would have to poke multiple times).
Describe your experience with HRC Fertility.
I like that the clinic is relatively small and quiet. However, the nursing staff (besides Stephanie) could benefit from additional training related to patient interaction. But it is ok as long as you stay on top of things.
Describe the costs associated with your care under Diana Chavkin at HRC Fertility.
The costs were reasonable/standard, but Dr. Chavkin ordered several extra tests to get more data.
Describe Diana Chavkin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
Strong preference for transferring 1 embryo, which we did for the first two transfers, and the third transfer included 2 embryos. We were informed of the risks of transferring 2.
What specific things went wrong at HRC Fertility?
Failed to call in prescriptions to pharmacy
Lost appointments
Failed to call with results
Failed to order appropriate test
Failed to send your chart to another clinic
Failed to inform you of changes in protocol
Provided conflicting information
Failed to convey critical information
Canceled a cycle due to clinic error
Scheduled the wrong procedure
Describe the specific things that went wrong at HRC Fertility.
Sometimes the nurses did not provide accurate information related to medication dosage. I also had to delay a cycle due to miscommunication about clinic holiday closures. I was told to schedule procedures with my health care providers, but then later told I didn't need them. I had to triple check all appointments to make sure they were still on the books, as they weren't always scheduled. I also had to triple check paperwork was sent to other clinics or pharmacies.
Dr. Chavkin took us on as patients late in our process...She went our of her way to make sure all our questions were answered, and was very thorough with all paperwork and testing. In addition, she had a warm but very professional bedside manner, and I really appreciated this. Her steadiness really calmed me down on the day or our transfer as well...
I had nothing but good experiences with HRC West Los Angeles. They were professional, thorough, and I felt very well cared for with them. However, I previously saw a doctor at another HRC clinic in Westlake, and I did not have a good experience there...I don't think all the HRC clinics are the same...[nurses were] Very communicative, very good with email. The nurses who drew blood were absolutely lovely.....warm, supportive, and calming....
How was your experience with Diana Chavkin at HRC Fertility?
She went our of her way to make sure all our questions were answered, and was very thorough with all paperwork and testing. In addition, she had a warm but very professional bedside manner, and I really appreciated this. Her steadiness really calmed me down on the day or our transfer as well.
What's one piece of advice would you give a prospective patient of Diana Chavkin at HRC Fertility?
Dr. Chavkin is worth the drive....we lived almost an hour away, so it was not easy to get to her office, but she was so thorough and excellent that I'd say go ahead and make the drive if you can.
During treatment, were you treated like a number or a human with Diana Chavkin at HRC Fertility?
Dr. Chavkin took us on as patients late in our process. We'd had a negative experience with a previous doctor, and were quite shaken when we met her. She was clear, honest, kind, and treated us with respect through the whole time with her.
Describe the protocols Diana Chavkin used in your cycles at HRC Fertility and their degree of success.
A lot of my treatment (egg retrievals for freezing, creating of embryos) was done with my first doctor. Dr. Chavkin took over right as we were preparing for our frozen embryo transfer. She managed my hormone levels, including my thyroid, with appropriate medications, always explaining what she was doing and why it was increasing my chances of a successful transfer. When conditions were optimal, she completed the Frozen Embryo Transfer and did all the follow up (Ultrasounds, bloodwork, medication management). Our transfer was successful, and we are so grateful because we only had one healthy embryo for transfer. She did not promise success, but made sure we knew she was doing everything she could to increase our chances of success.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Stephanie)
Very communicative, very good with email. The nurses who drew blood were absolutely lovely.....warm, supportive, and calming.
Describe your experience with HRC Fertility.
I had nothing but good experiences with HRC West Los Angeles. They were professional, thorough, and I felt very well cared for with them. However, I previously saw a doctor at another HRC clinic in Westlake, and I did not have a good experience there. In that case, communication was way less clear and I was talked down to by the physician when I asked questions. I don't think all the HRC clinics are the same.
Describe the costs associated with your care under Diana Chavkin at HRC Fertility.
Our payments went to two different doctors, as we did most of the prep work for the transfer with a different physician. Treatment with Dr. Chavkin was priced as expected, and once it was confirmed I was pregnant my visits were covered by my insurance (I did have to sign a waiver that I'd pay in full if insurance didn't cover, but they did, which was great)
Describe Diana Chavkin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
We only had one healthy embryo (and one undetermined). We did not want the possibility of twins, and did not want to transfer the undetermined embryo, which she supported
She [Dr. Chavkin] wasn't blunt in her delivery, but when it came to discussing any concerns she had, she was able to relay that information in a warm and comforting way. She was able to give me the reality of the situation without scaring me...I would see her at every appointment. She did all of my ultrasounds, which made me feel like she could actually be up to date about what's going on during my cycle and if there were any issues she'd be able to catch right away...
Joanna [nurse at HRC Fertility] was wonderful to work with. After every appointment, she'd email me updates on my blood work and instructions for the upcoming days, all which were very easy to follow. On the first day of my cycle, she called and walked me through everything that I would be taking in the first few days which helped to ease any fears I had...purchased the "egg freezing package" which included everything (medications, monitoring appts, lab work, and retrieval) and 2 years of storage. The cost for that was $13,000. After the 2 years the storage fee is $760 annually...
How was your experience with Diana Chavkin at HRC Fertility?
Dr. Chavkin has a great bedside manner, which was very important to me given I was going through this process without a partner. She wasn't blunt in her delivery, but when it came to discussing any concerns she had, she was able to relay that information in a warm and comforting way. She was able to give me the reality of the situation without scaring me. I had consultations with other doctors and ultimately I decided to work with Dr. Chavkin because of this.
Another thing that I appreciated about Dr. Chavkin was that I would see her at every appointment. She did all of my ultrasounds, which made me feel like she could actually be up to date about what's going on during my cycle and if there were any issues she'd be able to catch right away.
What's one piece of advice would you give a prospective patient of Diana Chavkin at HRC Fertility?
You're not expected to automatically know and understand everything going on so don't be afraid to ask questions.
During treatment, were you treated like a number or a human with Diana Chavkin at HRC Fertility?
I felt like Dr. Chavkin had an invested interest in the success of my cycle and she took the time to answer any questions I had to make sure I was understanding everything.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Joanna Truong)
Joanna was wonderful to work with. After every appointment, she'd email me updates on my blood work and instructions for the upcoming days, all which were very easy to follow. On the first day of my cycle, she called and walked me through everything that I would be taking in the first few days which helped to ease any fears I had.
Describe your experience with HRC Fertility.
Everyone in the clinic is very friendly. The nurse who does the blood draws was very pleasant every morning. All patients in cycle come in the mornings for ultrasounds and blood draws, and even though you might have to wait a little, it's nice seeing all these other women going through the same thing you are.
Describe the costs associated with your care under Diana Chavkin at HRC Fertility.
I purchased the "egg freezing package" which included everything (medications, monitoring appts, lab work, and retrieval) and 2 years of storage. The cost for that was $13,000. After the 2 years the storage fee is $760 annually.
Dr. Chavkin was great because she didn’t overwhelm me. We took each test and procedure step by step, with patience and optimism...Dr. Chavkin is very knowledgeable and forthright. She answers any question you have with kindness and honesty...During my intake meeting with Dr. Chavkin, she told me directly that due to the amount of time that had passed and my fertility factors, my best chance for 3 children would be to do ivf...
The dream package [at HRC Fertility] cover all visits, labs, medication, and procedures until pregnancy. The package is $28,000. After pregnancy I had to start paying out of pocket for medication, labs, and ultrasound which was $500 a visit, I had 4 ultrasounds post pregnancy confirmation, ending in $1750. I also needed medication refills ending in $1200...Stephanie [nurse] was so sweet and kind. She was really compassionate and knows how to communicate excellently! Her emails made everything so easy to understand...
How was your experience with Diana Chavkin at HRC Fertility?
Dr. Chavkin was great! In my fertility journey in the past, I felt like I was given the run around and no concrete plan. During my intake meeting with Dr. Chavkin, she told me directly that due to the amount of time that had passed and my fertility factors, my best chance for 3 children would be to do ivf. Ivf has given my husband and I comfort and insurance to know that we will have a family now and in the future. Ivf is a tough process, but Dr. Chavkin was great because she didn’t overwhelm me. We took each test and procedure step by step, with patience and optimism. I’m grateful because every step seemed to go by pretty quickly. The whole process from start to now has been about 4 months! I’m so happy and so grateful I found Dr. Chavkin because now our dream is coming true! Today I graduated from the clinic and I am 10 weeks pregnant! I’ve never been pregnant before and Dr. Chavkin with her experience and expertise made this happen for us.
What's one piece of advice would you give a prospective patient of Diana Chavkin at HRC Fertility?
Be patient with the process, ask as many questions as you can each appt and have a positive attitude about your exciting new future
During treatment, were you treated like a number or a human with Diana Chavkin at HRC Fertility?
Dr. Chavkin is very knowledgeable and forthright. She answers any question you have with kindness and honesty to the best of her ability.
Describe the protocols Diana Chavkin used in your cycles at HRC Fertility and their degree of success.
I started this process using birth control to help suppress my reproductive system and prevent ovulation. For my medication for stimulating my eggs for retrieval, I was prescribed menopur, follistim, and a 3rd medication I forgot. Once my eggs were ready, I took a trigger shot, to stop my egg from dropping. I had my egg retrieval the next day. During my recovery I was given a steroid that helps to prevent OHSS. To prepare for transfer I was put back on birth control to help time the transfer. To prepare my womb for transfer, I was prescribed progesterone suppository and progesterone in oil shots, also estrace pills daily for the right balance of hormones to prepare for a baby.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Stephanie )
They are all literally the best!! Stephanie was so sweet and kind. She was really compassionate and knows how to communicate excellently! Her emails made everything so easy to understand. Jessica at the front desk is a sweetheart. I enjoyed seeing her face every visit. Maria the intake nurse is so kind and makes you feel very welcomed, we would be talking and laughing during my blood draws and my husband said you could hear us from the waiting room lol. Jamie from financial is very nice and pleasant with great energy. She doesn’t play about collecting that money though lol. Lastly, it is Joanna who is the new nurse replacing Stephanie. She is very nice and attentive. She has big shoes to fill, but she seems up for the challenge.
Describe your experience with HRC Fertility.
I purchased the dream package which was all inclusive. That was great but I do wish the package included medication for once you are pregnant. We must stay on the transfer medicine until week 13 of pregnancy
Describe the costs associated with your care under Diana Chavkin at HRC Fertility.
The dream package cover all visits, labs, medication, and procedures until pregnancy. The package is $28,000. After pregnancy I had to start paying out of pocket for medication, labs, and ultrasound which was $500 a visit, I had 4 ultrasounds post pregnancy confirmation, ending in $1750. I also needed medication refills ending in $1200
Describe Diana Chavkin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
I was told that the focus is to have a healthy baby. Based on my age and the fact that I had no previous losses, 1 embryo was the best choice. I do think that perspective parents should have the option to choose for themselves if they want more than one
