Idaho Center for Reproductive Medicine

3 doctors work here

Rated 8.8
Strongly recommend: 71%Neutral: 20%Don't recommend: 9%8.8
71% strongly recommend
93 reviews
Operations
9.1
9.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.6
8.6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.2
8.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.1
9.1
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.8
7.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
822
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Boise
1000 E. Park Blvd.
Boise, ID 83712

93 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 31 - 32
1 IVF
Male Factor
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Tobler’s approach to treatment made us feel like we were a team...honest regarding our chances with IVF. Our outcome closely aligned with his predictions. He was present for retrieval, transfer, saline sonograms, etc. any major appointments. He was easily accessible and I felt comfortable emailing with questions at any time. He would call or email back quickly.
The clinic [Idaho Center for Reproductive Medicine] itself provided excellent care. Every person was friendly, helpful, and appointments were easy. From the front desk to billing to ultrasound techs/nurses, everyone was compassionate and knowledgeable...Dr. Tobler’s approach to treatment made us feel like we were a team. He (and our coordinator Maria) were always quick to answer our questions and were always very detailed and thorough with their explanations.
How was your experience with Kyle Tobler at Idaho Center for Reproductive Medicine?
Our experience was excellent. Due to primary male infertility we were unable to pursue IUI, and Dr. Tobler was honest regarding our chances with IVF. Our outcome closely aligned with his predictions. He was present for retrieval, transfer, saline sonograms, etc. any major appointments. He was easily accessible and I felt comfortable emailing with questions at any time. He would call or email back quickly. I am someone who really likes to explore every possible avenue before moving ahead, and after my first transfer failed Dr. Tobler was willing to try adjustments to my protocol and to perform additional testing. He thoroughly explained why he thought something was helpful or not helpful, great communication. I felt like part of a team in my own treatment which was very important to me, and I never once felt shut down. He is also very professional and compassionate.
What's one piece of advice would you give a prospective patient of Kyle Tobler at Idaho Center for Reproductive Medicine?
If you’re curious about something, anything, don’t hesitate to ask. Dr. Tobler will not make you feel badly for asking, and he’ll provide you with an honest and thorough answer.
During treatment, were you treated like a number or a human with Kyle Tobler at Idaho Center for Reproductive Medicine?
Dr. Tobler’s approach to treatment made us feel like we were a team. He (and our coordinator Maria) were always quick to answer our questions and were always very detailed and thorough with their explanations. No question was “silly” and they were both very patient with us.
Describe the protocols Kyle Tobler used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
Retrieval: My basic fertility testing revealed no issues, and I was on the antagonist protocol. My injections were a lower dose, and I produced 11 eggs (10 mature). Dr. Tobler mentioned possibly increasing doses if I were to undergo another retrieval but the goal is no more than around 15 eggs. I was happy with this number. My husband does not produce much sperm, and numbers have varied between 10 to around 3 milllion total, 20ish% motility. For fertilization, we froze 2 vials of sperm just in case, but he did produce a sample with enough sperm on the day of retrieval and we used ZyMot for sperm separation. Dr. Tobler had not used ZyMot before but was willing to try it out. Studies are limited, so we don’t know for sure if this helped, but we had good results: 11 eggs>10 mature>8 fertilized normally>5 embryos>3 PGT-A normal. Transfer: Our first transfer was a standard fully medicated frozen embryo transfer protocol with progesterone in oil injections, estradiol injections and progesterone suppositories and assuming we fell into the standard need of 120 hours of progesterone prior to transfer. First transfer was a failure so we opted for additional testing: ERA, ReceptivaDX, EMMA/ALICE and some additional blood work to check for thyroid and blood clotting issues. We ultimately did 2 months of Lupron depot, added 10 days of vaginal probiotic, and added Lovenox. 2nd transfer has been successful.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Maria Anderson)
My nurse, Maria, was amazing and very attentive and compassionate. She always answered my emails and questions right away and I never questioned the next step.
Describe your experience with Idaho Center for Reproductive Medicine.
The clinic itself provided excellent care. Every person was friendly, helpful, and appointments were easy. From the front desk to billing to ultrasound techs/nurses, everyone was compassionate and knowledgeable.
10
Doctor
Kyle Tobler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 44
Donor Eggs
Diminished Ovarian Reserve
European
Income $200K - $499K
Nurse or HC Services
2nd of 2 Docs
IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Slater] reviewed our information prior to our consult & was ready for us. She also made 2 direct phone calls to us during the process vs having a nurse do it. She was always prepared for our visits, always answered our questions, was extremely professional, kind, compassionate, very thorough during every step, & she made our transfer very informative, rewarding, & included us both equally in it which we greatly appreciated...
Cortney [nurse at Idaho Center for Reproductive Medicine] was very knowledgeable & informative & walked us through every single step! You could tell she was passionate about her job, providing quality care, & having successful outcomes! It felt like she was invested in this process with us... The clinic was clean & beautiful. Everyone was always very friendly & helpful. Living out of town, I had to make occasional calls & the front desk always got me to the person I needed timely & my questions or concerns were always addressed...
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
We appreciated that Dr. Slater gave us facts & statistics right up front. We are numbers people so we appreciated that. She had thoroughly reviewed our information prior to each visit & was ready for us. During every visit she was extremely professional yet kind, caring, compassionate & included us both. After the initial consult I was totally impressed by a follow-up email which covered what we discussed plus what the next steps were & who was responsible for what. Her (pertinent) staff were included in on this email as well so everyone knew the plan & their role. Things happened quickly after that, which we appreciated & I was pregnant 3 months after that consult with a successful first transfer and we have several more embryos to use later. That was very different from our previous doctor where we spent over a year with no success. We also live several hours away so we genuinely appreciated that she allowed us to do the labs & ultrasounds locally which she followed closely. She is top notch and the absolute best doctor we've ever met & I've met a lot being an RN myself! She's the full package in that she's not only highly skilled & gets you positive results but she has the "human factor" too in that she's kind, compassionate, patient, & doesn't rush you or treat you like a number. It feels like she's invested in this process with you & truly wants you to be successful!
What's one piece of advice would you give a prospective patient of Cristin Slater at Idaho Center for Reproductive Medicine?
I would tell any prospective patient that Dr. Slater is worth the amount of time & miles you have to travel to see her because she is the best! If you want the best chance for success here is a doctor you can put your faith & trust in!
During treatment, were you treated like a number or a human with Cristin Slater at Idaho Center for Reproductive Medicine?
She reviewed our information prior to our consult & was ready for us. She also made 2 direct phone calls to us during the process vs having a nurse do it. She was always prepared for our visits, always answered our questions, was extremely professional, kind, compassionate, very thorough during every step, & she made our transfer very informative, rewarding, & included us both equally in it which we greatly appreciated. She is obviously extremely skilled at what she does. We highly recommend her!
Describe the protocols Cristin Slater used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
The medication protocol for transfer preparation & post transfer at this clinic was quite different from our previous clinic in that we did Estrogen injections here (vs oral), progesterone suppositories were a new addition for us as were a few days of Medrol pills leading up to transfer, & a Valium on the day of transfer. Since we were doing IM progesterone & estrogen it felt like a lot of shots but looking back I feel this treatment protocol prepped my body a lot better & helped ensure a successful transfer & pregnancy.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Cortney)
Cortney was very knowledgeable & informative & walked us through every single step! You could tell she was passionate about her job, providing quality care, & having successful outcomes! It felt like she was invested in this process with us.
Describe your experience with Idaho Center for Reproductive Medicine.
The clinic was clean & beautiful. Everyone was always very friendly & helpful. Living out of town, I had to make occasional calls & the front desk always got me to the person I needed timely & my questions or concerns were always addressed.
Describe the costs associated with your care under Cristin Slater at Idaho Center for Reproductive Medicine.
It was us around $35,000 for IVF but we were pregnant within 3 months on the first try & have additional embryos in storage for use later.
Describe Cristin Slater's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
My doctor didn't necessarily discuss this with us, however, we were pretty set on a single embryo transfer so we never asked her about doing more than one. We felt confident transferring one given the statistics she gave us.
10
Doctor
Cristin Slater
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
8
NPS
9
Age 32 - 33
2 IVF
European
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Slater] strongly recommends that we only transfer one embryo to prevent high risk pregnancy unless I have a good reason for transferring multiples...I would have loved to felt like she checked in with us in person a little more, but I know it's a very busy job. I was always impressed that she seems to work all hours of the day. She sometimes called me after hours to help make a plan and that meant the world to me...
[The Idaho Center nurse] is so on top of things and I have full confidence in her! She is also very willing to help in any way possible and made me feel so much more normal for having occasion crazy emotions through this process...the ivf cycle costs around $27,000 plus meds and transfer costs...They are veery efficient. 95% of the time I barely wait for my appointment
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
I really felt confident in her knowledge and ability. I was grateful for her advice and her willingness to work with us and out unique situation. I would have loved to felt like she checked in with us in person a little more, but I know it's a very busy job. I was always impressed that she seems to work all hours of the day. She sometimes called me after hours to help make a plan and that meant the world to me. She's so knowledgeable and I completely trust her.
What's one piece of advice would you give a prospective patient of Cristin Slater at Idaho Center for Reproductive Medicine?
Be prepared to make good relationships with the ivf coordinator because you don't work much with the actual Doctor, and take care of your mental and emotional health!
During treatment, were you treated like a number or a human with Cristin Slater at Idaho Center for Reproductive Medicine?
Specifically with Dr. Slater, I don't see her very much during the process. I know she's busy and she's good at what she does but sometimes that's hard. Her ivf coordinator was very balanced, very good at her job and too the point but also compassionate and always helpful. She gave great advice about being emotionally prepared and that helped a lot and made me feel more like a person.
Describe the protocols Cristin Slater used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
The ivf cycles only last a few weeks. We started on follistem and menopur injections every night at 8pm. It was initially a lower dose and then after five days we switched to 150 follistem and two powder vials per one saline of menopur. We also add one full syringe injection of ganirelix each night also at 8pm. 36 hours before egg retrieval I was directed to take 75 follistem and two powder vials of menopur around 4:30pm and skip ganirelix. Then to take a full Lupron trigger shot exactly at 6:30pm. After that, no meds until after the retrieval. I haven't started transfer meds yet.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Kara)
Kara has an amazing ability to keep so much information in her brain and remember everything. She is so on top of things and I have full confidence in her! She is also very willing to help in any way possible and made me feel so much more normal for having occasion crazy emotions through this process.
Describe your experience with Idaho Center for Reproductive Medicine.
They are veery efficient. 95% of the time I barely wait for my appointment. They're great at getting me in and out of there. I think all of the mask signage is unnecessary and overdone. I do like the overall aesthetic of the clinic. It's very clean and inviting.
Describe the costs associated with your care under Cristin Slater at Idaho Center for Reproductive Medicine.
It's hard to know specifically but I would say the ivf cycle costs around $27,000 plus meds and transfer costs. We did two cycles, icsi, pgt-a and pgt-m, and will go through transfer plus storing additional embryos. I expect to be closer to $50,000 when we're all said and done.
Describe Cristin Slater's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
She strongly recommends that we only transfer one embryo to prevent high risk pregnancy unless I have a good reason for transferring multiples. So far, I feel really good about that but I haven't gone through transfer yet.
What specific things went wrong at Idaho Center for Reproductive Medicine?
  • Lost appointments
Describe the specific things that went wrong at Idaho Center for Reproductive Medicine.
Each day you are scheduled for a blood draw and an ultrasound for multiple days in a row. I had the front desk staff not schedule one for me a few times. Wasn't a big deal, just make sure to stay on top of your schedule! It's a lot.
8
Doctor
Cristin Slater
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
9
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
8
NPS
7
Age 35 - 36
1 IUI
Unexplained
European
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Maas was extremely knowledgeable and friendly during our visits. He was thorough in explaining what to expect, risks, and what would be reasonable expectations from our treatment. He has been responsive to our concerns, and our input on how we would like to proceed...There are however times you might feel like the Doctor did not take the time to familiarize themselves with your file prior to coming in...
Both of the coordinators [at Idaho Center for Reproductive Medicine] we have worked with have been amazing. They are very responsive, they are detailed in their explanation of steps and what is to be expected. I have never waited more than 24 hours for a response...All of the staff is friendly and knowledgeable. The largest downside is the clinics refusal to work with nearly all insurance companies. During an already sensitive and extremely expensive process this is an added stressor...
How was your experience with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr. Maas was extremely knowledgeable and friendly during our visits. He was thorough in explaining what to expect, risks, and what would be reasonable expectations from our treatment. He has been responsive to our concerns, and our input on how we would like to proceed.
What's one piece of advice would you give a prospective patient of Kevin Maas at Idaho Center for Reproductive Medicine?
Come to the first meeting prepared with any questions you have. There is a lot discussed during your new patient visit, it’s easy to become overwhelmed with information and lose sight of questions you may have had.
During treatment, were you treated like a number or a human with Kevin Maas at Idaho Center for Reproductive Medicine?
The clinic is extremely busy, as the only option in the area. All of the staff has been friendly. There are however times you might feel like the Doctor did not take the time to familiarize themselves with your file prior to coming in.
Describe the protocols Kevin Maas used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
We were treated for unexplained infertility. Thus far we have completed one cycle of IUI. We began with Clomid. My follicles did not quite reach the desired point so Menopur was added to my treatment. After IUI was completed, we had a positive test that resulted in and ectopic pregnancy. Methotrexate was administered. We are planning to another IUI cycle in the near future.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Tatiana and Emily)
Both of the coordinators we have worked with have been amazing. They are very responsive, they are detailed in their explanation of steps and what is to be expected. I have never waited more than 24 hours for a response.
Describe your experience with Idaho Center for Reproductive Medicine.
The clinic is very clean. All of the staff is friendly and knowledgeable. The largest downside is the clinics refusal to work with nearly all insurance companies. During an already sensitive and extremely expensive process this is an added stressor. The clinic is the only one available in the area, the fact that that do not accept multiple insurances makes the clinic appear only money driven. When factoring that with how busy they are, it’s not a great image.
Describe the costs associated with your care under Kevin Maas at Idaho Center for Reproductive Medicine.
All costs are completely out of pocket. Ultrasounds (approximately 5 during IUI cycle) $220 each HSG $460 Menopur (x4) $75 per vial IUI approx $350 Methotrexate $38 Additional medications were from Freedom Fertility Pharmacy or local pharmacy and varied in price.
Describe Kevin Maas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
NA
8
Doctor
Kevin Maas
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Successful
NPS
10
NPS
10
Age 23 - 25
1 IUI
1 IVF
Male Factor
Income $100K - $199K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
We had an amazing experience in general with Kevin Maas. We won a grant for half off an IVF cycle at another clinic but we chose to go with dr maas as he was just a better fit for us. He explained things in great detail. He wasn’t afraid to tell us about things that he didn’t think would work. He wanted to try the least invasive options first before going straight to IVF. He had great bedside manners. The only downfall was not seeing him every visit to address any questions or concerns we had (but the nurses did an amazing job at this!)
This [Idaho Center for Reproductive Medicine] is an excellent clinic. They don’t treat you like a number. They genuinely want to see you have a baby. They are there with you every step of the way. They make excellent recommendations and give you all the options. It was really nice to have one location and have the same nurses the entire time.
How was your experience with Kevin Maas at Idaho Center for Reproductive Medicine?
We had an amazing experience in general with Kevin Maas. We won a grant for half off an IVF cycle at another clinic but we chose to go with dr maas as he was just a better fit for us. He explained things in great detail. He wasn’t afraid to tell us about things that he didn’t think would work. He wanted to try the least invasive options first before going straight to IVF. He had great bedside manners. The only downfall was not seeing him every visit to address any questions or concerns we had (but the nurses did an amazing job at this!)
What's one piece of advice would you give a prospective patient of Kevin Maas at Idaho Center for Reproductive Medicine?
Just make sure to ask a lot of questions so you can know ALL of your options.
During treatment, were you treated like a number or a human with Kevin Maas at Idaho Center for Reproductive Medicine?
He took time to really understand where we were coming from and seemed like he genuinely cared.
Describe the protocols Kevin Maas used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
We tried IUI first with dr maas. I had 2 mature eggs with the help of clomid. When we went in for the transfer, dr maas recommended that we don’t go through with it since my husband’s sperm count from the sample he gave was very low. We made a personal decision and continued with the transfer. This resulted in a negative pregnancy test. We decided to move to IVF. We had to do ICSI and decided to do PGS as well. I got 13 eggs retrieved. Only 3 of those eggs became embryos on day 5. One of the embryos couldn’t result in pregnancy from the pgs testing results. We did a frozen transfer that resulted in pregnancy but miscarried at 6 weeks. I had another cycle and then decided to transfer our other embryo while taking baby aspirin and progesterone shots and suppositories. This resulted in a healthy pregnancy with our baby girl delivered at 40 weeks.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine.
They were all AMAZING. They really cared for us and were so happy for us. It was a sad day when we miscarried and they were all crying as well. They were so sweet and helpful. The only staff that was a little disorganized was the financial staff. We had to visit with them several times to go over the same thing. But overall no complaints!
Describe your experience with Idaho Center for Reproductive Medicine.
This is an excellent clinic. They don’t treat you like a number. They genuinely want to see you have a baby. They are there with you every step of the way. They make excellent recommendations and give you all the options. It was really nice to have one location and have the same nurses the entire time.
Describe the costs associated with your care under Kevin Maas at Idaho Center for Reproductive Medicine.
There was a fee for the IVF procedure, a $500 anesthesia fee that you paid, a fee for the PGS, ICSI, and for the frozen embryo transfers. All in all, we paid $30,000 for all of that.
10
Doctor
Kevin Maas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 29
1 IVF
1 Embryo Freezing
Male Factor
Latinx
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Slater is great, she explains everything very thoroughly , I enjoy that she is blunt because it nice to know things upfront, but she also is caring, everything that was done was explained to my spouse and she gave us the best recommendations for the best outcome...[she] did not express a strong preference on the elective amount of embryo transfer.
the [Idaho Center] coordinator for the egg retrieval process and she was great, very friendly and easy going as well as organized...totaly cycle cost was $12,193.00...front staff isn't as friendly, they are nice and professional but there's really no "Friendly Greeting" but they are professional so that's ok it would just be nice to see people up front that look happy at work. aside from that everyone there is great friendly and nice.
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
Dr. Slater is great, she explains everything very thoroughly , I enjoy that she is blunt because it nice to know things upfront, but she also is caring, everything that was done was explained to my spouse and she gave us the best recommendations for the best outcome.
What's one piece of advice would you give a prospective patient of Cristin Slater at Idaho Center for Reproductive Medicine?
I have no advice I was please with the care I was given.
During treatment, were you treated like a number or a human with Cristin Slater at Idaho Center for Reproductive Medicine?
The clinic is very caring and compassionate, they listen to any doubts or concerns.
Describe the protocols Cristin Slater used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
I used menopur, gonal F, ganirelix & lupron(Trigger) for my stimulations medicine. to prepare for my transfer i started IM Injections of Progesterone (1ML) and Estradiol ( Tuesday and Fridays .15ML) i was doing lab work and she did adjust my Estradiol dose to .2ML & towards the end my progesterone was a little low after my 2nd BETA test (14), so she adjusted that dose to 2ML. I also used vaginal progesterone suppositories at night 50mg.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Kara Hill/Maria Anderson)
Kara Hill was the coordinator for the egg retrieval process and she was great, very friendly and easy going as well as organized. Maria Anderson was the coordinator for the egg transfer she too was very friendly and nice, when I had many questions before the transfer.
Describe your experience with Idaho Center for Reproductive Medicine.
front staff isn't as friendly, they are nice and professional but there's really no "Friendly Greeting" but they are professional so that's ok it would just be nice to see people up front that look happy at work. aside from that everyone there is great friendly and nice.
Describe the costs associated with your care under Cristin Slater at Idaho Center for Reproductive Medicine.
totaly cycle cost was $12,193.00 IVF Case rate: $7,703 PGD or PGS BX (5) Embryos $1,500 Assisted Fertilization ICSI GT (10) $1,315 Storage embryo fee (Yearly) $650 Assisted oocyte fertiization $550 Cryopreservation embryo $475 with insurance my medicine for the egg retrieval was $100 and for the medicine for the egg transfer $275 (3x)
Describe Cristin Slater's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
Dr. Slater did not express a strong preference on the elective amount of embryo transfer.
10
Doctor
Cristin Slater
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 28 - 29
1 IVF
1 Egg Freezing
Endometriosis
Male Factor
PCOS
European
Income $100K - $199K
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Maas always remembered information from our previous conversations and would say hi to me by name, even when I was there for an appointment with a different person. He took the time to explain the procedures, what they do, and why he thought that was the best treatment course...When the follicles were not responding to the medication as quickly as we hoped, he created a plan to slowly increase the Menopur dosage to see what the lowest level needed was for follicle growth without increasing chances of ovarian hyperstimulation.
She [Idaho Center nurse] responded to texts and phone calls quickly and with easily understandable explanations. She would make it a point to follow up with me a few days after an appointment or my concerns to make sure everything was going well...I have had nothing but great experiences with everyone there, from the front desk staff, patient relations, nurses, lab techs, etc. Everyone working there has a true passion for fertility and wanting the best for the patients
How was your experience with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr. Maas was very open and honest in providing feedback about our fertility chances but did it with a very warm bedside manner. Even though our chances were very slim, he kept a very upbeat, positive attitude and said that he would do everything he could to help us have a baby.
What's one piece of advice would you give a prospective patient of Kevin Maas at Idaho Center for Reproductive Medicine?
Come with a list of your questions and concerns because he is great at talking through them and answering them thoroughly but in a way that's still easily understood.
During treatment, were you treated like a number or a human with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr. Maas always remembered information from our previous conversations and would say hi to me by name, even when I was there for an appointment with a different person. He took the time to explain the procedures, what they do, and why he thought that was the best treatment course.
Describe the protocols Kevin Maas used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
We did one round of IVF through Dr. Maas. I started on injectable Menopur, and he was diligent in watching my follicle growth. When the follicles were not responding to the medication as quickly as we hoped, he created a plan to slowly increase the Menopur dosage to see what the lowest level needed was for follicle growth without increasing chances of ovarian hyperstimulation.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Joy Golden-Zimmer)
Joy is fantastic! She responded to texts and phone calls quickly and with easily understandable explanations. She would make it a point to follow up with me a few days after an appointment or my concerns to make sure everything was going well.
Describe your experience with Idaho Center for Reproductive Medicine.
I have had nothing but great experiences with everyone there, from the front desk staff, patient relations, nurses, lab techs, etc. Everyone working there has a true passion for fertility and wanting the best for the patients. I wouldn't go any place else for my treatments.
Describe the costs associated with your care under Kevin Maas at Idaho Center for Reproductive Medicine.
I did an IVF trial through a medical study, so there were no costs associated with my care.
10
Doctor
Kevin Maas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
8
Age 31 - 32
3 IUI
Male Factor
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Too early to know
My husband suffers from male factor infertility and she knew exactly how to approach our difficult situation...50 mg of Clomid which made me hyper-ovulate my first cycle...putting me on Femara after failing on clomid was wise...I totally agreed with her decision to have me do IUI first before trying IVF...do not expect her to be at all of your visits. I’ve only seen her at our 2 consultations...
The majority of the nursing staff [at Idaho Center for Reproductive Medicine] were very nice, accommodating, and knowledgeable, however, the nurse assigned to me and my treatment was none of these things...staff has done everything from messing up what procedure I was having done at my appointment, not giving me my results, messing up all of my billing, not billing my insurance company correctly and not being very helpful when the mistakes have been brought to their attention.
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
My husband and I love Dr. Slater. My husband suffers from male factor infertility and she knew exactly how to approach our difficult situation on our first consultation. Our first consultation with her really put my mind at ease as I could tell by her candid conversations with my husband and me that she tried to get to know us before even meeting us and had a game plan already mapped out for us. I’ve never had a doctor do that before! It felt great to finally be seen by medical professional who actually chose to “see” us for what we were and the struggles we have endured. She was enthusiastic about our chances of conceiving and gave us hope, while also being honest and truthful with what her and her staff could provide for us. We’re 8 months into our IVF journey and I can still say that I would not choose another provider to trust with my care.
What's one piece of advice would you give a prospective patient of Cristin Slater at Idaho Center for Reproductive Medicine?
Make sure you send her all of your medical records of any previous infertility or endocrinology tests you’ve had ahead of time. That will help her out at the first consultation. Also, do not expect her to be at all of your visits. I’ve only seen her at our 2 consultations.
During treatment, were you treated like a number or a human with Cristin Slater at Idaho Center for Reproductive Medicine?
I felt like Dr. Slater was very professional when she would consult with me. She was 100% honest with my husband and I in regards to the different treatments we might need to get our miracle baby. She ultimately left the decisions up to my husband and me by providing as much information as possible while also considering our feelings too. I could tell that she knew that my husband and I needed 100% honesty and transparency for us to trust her medical opinions, and we appreciated the fact that she did not force these on us. She gave my husband and me time to make decisions about our treatment and never rushed us. I feel like she truly cares about me and my situation and that I’m not just a number.
Describe the protocols Cristin Slater used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
She choose for me to do IUI right away as my husband and I have been trying to conceive up to that point with timed intercourse. She put me on 50 mg of Clomid which made me hyper-ovulate my first cycle of hormones. I couldn’t do my IUI that month as I had 12 mature follicles. I had to be put on birth control right away so I wouldn’t have a chance of having multiples and to try to combat possible ovarian cysts. The next three cycles I was put on Femara which resulted in three negative IUI’s November-January. I felt like her putting me on Femara after failing on clomid was wise as I only had two mature follicles instead of 12 when I was on clomid. I totally agreed with her decision to have me do IUI first before trying IVF. I think her rationale of trying the least invasive treatment first was wise. If she would have tried to have me do IVF first, I would have disagreed with her and chosen to do IUI, but luckily she had us do IUI first.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Maria)
They are very disorganized and did not communicate well at all. I was confused whenever they would try to relay information to me, which resulted in me having to call their staff multiple times to get a clear answer about my appointments coming up or different steps of my treatment. The majority of the nursing staff were very nice, accommodating, and knowledgeable, however, the nurse assigned to me and my treatment was none of these things.
Describe your experience with Idaho Center for Reproductive Medicine.
Their strengthens are being able to offer state of the art treatment, their brilliant and caring doctors, and the research they do that benefits their patients. Their weaknesses are their nurses and office staff. Some of them seem as if they have not received the proper training in how to read chart notes, how to affectively relay information, how to schedule patients or how to bill insurance companies properly.
Describe the costs associated with your care under Cristin Slater at Idaho Center for Reproductive Medicine.
The costs are very comparable to the National average of fertility treatments.
Describe Cristin Slater's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
I haven’t gotten to this part in my treatment yet.
What specific things went wrong at Idaho Center for Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Idaho Center for Reproductive Medicine.
The staff has done everything from messing up what procedure I was having done at my appointment, not giving me my results, messing up all of my billing, not billing my insurance company correctly and not being very helpful when the mistakes have been brought to their attention.
10
Doctor
Cristin Slater
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 28 - 29
1 IVF
1 Egg Freezing
1 Embryo Freezing
Anovulation
Endometriosis
PCOS
Tubal Blockage
Income $50K - $99K
Entrepreneur
8th of 8 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Cristin [Dr. Slater] was extremely sensitive and helpful during treatment. I was not expecting her to personally call me With results as often as she did and was very grateful for that. She always invited questions and never sounded annoyed whenever I called and asked them...I did an antogonist protocol and triggered with HCG because we were planning to do a fresh transfer. However I developed severe OHSS and our fresh transfer was cancelled...
Kara Hill [nurse at Idaho Center for Reproductive Medicine] is an ANGEL. She was beyond helpful, beyond compassionate, and truly Goes out of her way to serve her patients. I was blessed beyond measure by her willingness to serve!...I had 2 prescriptions that were never called that i had to call twice about...we paid about $15,000 for one retrival and transfer costs.
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
Cristin was wonderful from the beginning. She took her time during our consult and shared every option for treatment, the risks, the costs, and the timeline. She is very honest yet hopeful. We have had an incredible experience.
What's one piece of advice would you give a prospective patient of Cristin Slater at Idaho Center for Reproductive Medicine?
Be ready with your questions. She is open to answering any and all questions so make sure you have them ready so you feel confident during treatment.
During treatment, were you treated like a number or a human with Cristin Slater at Idaho Center for Reproductive Medicine?
Cristin was extremely sensitive and helpful during treatment. I was not expecting her to personally call me With results as often as she did and was very grateful for that. She always invited questions and never sounded annoyed whenever I called and asked them. She treated me wonderfully.
Describe the protocols Cristin Slater used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
I have PCOS and endometriosis and so I did an antogonist protocol and triggered with HCG because we were planning to do a fresh transfer. However I developed severe OHSS and our fresh transfer was cancelled. The day I started treatment for my frozen cycle COVID19 lockdown started and all treatment was cancelled until further notice.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Kara Hill)
Kara Hill is an ANGEL. She was beyond helpful, beyond compassionate, and truly Goes out of her way to serve her patients. I was blessed beyond measure by her willingness to serve!
Describe your experience with Idaho Center for Reproductive Medicine.
Only thing I would say is their weakness is their lack of communication during COVID19. Since my treatment was cancelled i have not heard once from them and that was over a month ago. However i understand this is unheard of and nobody knows how to handle this epidemic.
Describe the costs associated with your care under Cristin Slater at Idaho Center for Reproductive Medicine.
After all was said and done we paid about $15,000 for one retrival and transfer costs.
Describe Cristin Slater's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
Cristin has been open from The beginning that transferred one embryo is better but has been open to my requests to transfer two, especially since we did not do PGS testing. They have been open about risks and very clear on what they recommend.
What specific things went wrong at Idaho Center for Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Idaho Center for Reproductive Medicine.
I had 2 prescriptions that were never called that i had to call twice about but it wasn’t a big deal.
10
Doctor
Cristin Slater
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020, Unknown Success
NPS
8
NPS
9
Age 34
Tubal Blockage
European
Income $0 - $49K
Business Executive
Only Doc Seen
IUI With Other Docs
Donor Sperm
Neutral
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Maas] Took the time to answer questions, and explain the procedures before being done...Helpful, described things in detail. Said if blood tests came back normal I wouldn’t hear from them but he personally called me to let me know it came back fine...We will be starting clomid and then doing IUI for a few cycles, 3-6, then we will look into IVF if IUI doesn’t work.
The billing staff [at Idaho Center for Reproductive Medicine] is awesome, which you don’t expect from billing, they are clean, and have in house blood draws. Ive seen the dr every time, and they been able to answer all of my questions...Make sure to lay it all out and tell him [doctors] everything, if your constrained financially, tell him, he will do his best to help with his treatment recommendations that will also fit your needs.
How was your experience with Kevin Maas at Idaho Center for Reproductive Medicine?
Helpful, described things in detail. Said if blood tests came back normal I wouldn’t hear from them but he personally called me to let me know it came back fine. Then when I needed to have a dye test he also wanted to do a water ultrasound but decided we could achieve the same results with 1 test and save me some money. It was nice knowing he was considering that as well so that I would be paying for an extra test.
What's one piece of advice would you give a prospective patient of Kevin Maas at Idaho Center for Reproductive Medicine?
I’m still starting, we were set to start my first round of clomid when everything shut down. He warned me before hand this could happen and made sure it could be impacted. Know that he’s going to tell you what’s going to happen and not pull punches, but he’s going to keep you in mind when he’s doing treatment plans. Make sure to lay it all out and tell him everything, if your constrained financially, tell him, he will do his best to help with his treatment recommendations that will also fit your needs.
During treatment, were you treated like a number or a human with Kevin Maas at Idaho Center for Reproductive Medicine?
Took the time to answer questions, and explain the procedures before being done.
Describe the protocols Kevin Maas used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
We will be starting clomid and then doing IUI for a few cycles, 3-6, then we will look into IVF if IUI doesn’t work.
Describe your experience with the nursing staff at Idaho Center for Reproductive Medicine.
Difficult to get ahold of, I was told I would have a care coordinator, but as far as I know I haven’t yet. I’ve been getting ahold of the intake coordinator to try and get ahold of the nurse. In the same note, for some reason they’ve been having issues getting ahold of me. They say they’ve been leaving vm’s and I’ve gotten nothing.
Describe your experience with Idaho Center for Reproductive Medicine.
The billing staff is awesome, which you don’t expect from billing, they are clean, and have in house blood draws. Ive seen the dr every time, and they been able to answer all of my questions. .
Describe the costs associated with your care under Kevin Maas at Idaho Center for Reproductive Medicine.
So far the initial office visit, the blood testing and the dye ultrasound.
What specific things went wrong at Idaho Center for Reproductive Medicine?
  • Failed to order appropriate test
  • Provided conflicting information
Describe the specific things that went wrong at Idaho Center for Reproductive Medicine.
The dr wanted the dye ultrasound, the nurse said he wanted 45 minutes for it to also go over the results and what to do next. Called Monday following my period starting to schedule it and the scheduled said she only saw the the water ultrasound and would only schedule that. Wouldn’t do the 45 minutes. This was going to be on my day off. His nurse had Monday off which was the day I called. My procedure was a Thursday. Thankfully Thursday comes and his nurse sees the error and puts the dye test in, but he ended up with another apt so no 45 min, they cancelled the water ultrasound deciding I didn’t need it. They got what we did need. I did have to come back the following Tuesday for a consult about what would be happening next because of the time constraints. I had to take off work for that appt.
8
Doctor
Kevin Maas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 30 - 31
Donor Eggs
Income $50K - $99K
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Doctor Maas took the time to learn my case and actually sit down and have an hour long discussion about my fertility and the plan... I always felt comfortable and very open with Dr Maas. He is very relatable because he has gone through treatment himself with his wife. He understands my chromosome issue and is going to find whatever way he can to help my family grow....First transfer of donor embryo just the normal cycle with progesterone and estradiol. 2nd transfer very similar just tweaked the meds a bit. Since then I have done and ERA and now have a new protocol. I will be taking prednisone as it was recommended (I declined on my own for the first 2 transfers and that could have been the issue).
Dr Maas and the staff have been nothing short of amazing and I am so happy I switched clinics. I feel cared for much better... My nurse is okay, I do feel like a pest sometimes which makes me feel uncomfortable. I just try and remember I am not the only patient...Just when the ERA results finally came in I received an email from the nurse stating we would move forward with the new protocol. I did not receive a call from her or the doctor to let me know about my results or what the new protocol was. I did get a call within 10 minutes of asking someone to call me though
How was your experience with Kevin Maas at Idaho Center for Reproductive Medicine?
I always felt comfortable and very open with Dr Maas. He is very relatable because he has gone through treatment himself with his wife. He understands my chromosome issue and is going to find whatever way he can to help my family grow.
What's one piece of advice would you give a prospective patient of Kevin Maas at Idaho Center for Reproductive Medicine?
Be ready to have a notepad! He is full of knowledge and ready to help you.
During treatment, were you treated like a number or a human with Kevin Maas at Idaho Center for Reproductive Medicine?
Doctor Maas took the time to learn my case and actually sit down and have an hour long discussion about my fertility and the plan
Describe the protocols Kevin Maas used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
First transfer of donor embryo just the normal cycle with progesterone and estradiol. 2nd transfer very similar just tweaked the meds a bit. Since then I have done and ERA and now have a new protocol. I will be taking prednisone as it was recommended (I declined on my own for the first 2 transfers and that could have been the issue). My body is possibly rejecting the embryo and treating it as a foreign body.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Zabrina)
My nurse is okay, I do feel like a pest sometimes which makes me feel uncomfortable. I just try and remember I am not the only patient.
Describe your experience with Idaho Center for Reproductive Medicine.
I don’t have any weakness complaints. This is a long process, just be patient. It’s very hard and a long road. Dr Maas and the staff have been nothing short of amazing and I am so happy I switched clinics. I feel cared for much better
Describe the costs associated with your care under Kevin Maas at Idaho Center for Reproductive Medicine.
I have done donor fees, ultrasound fees, blood draw fees, transfer fees. Last year my husband and I spent close to 40k with them. Also, Dr Maas has been very good and helping out where he can and cutting some of his own fees.
Describe Kevin Maas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
He does prefer single embryo transfer, although after my first failed I did request 2 embryos the 2nd transfer. He allowed me to do this and made sure I understood the risks.
What specific things went wrong at Idaho Center for Reproductive Medicine?
  • Failed to call with results
Describe the specific things that went wrong at Idaho Center for Reproductive Medicine.
Just when the ERA results finally came in I received an email from the nurse stating we would move forward with the new protocol. I did not receive a call from her or the doctor to let me know about my results or what the new protocol was. I did get a call within 10 minutes of asking someone to call me though
10
Doctor
Kevin Maas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2017 - 2020, Unknown Success
NPS
9
NPS
9
Age 32 - 35
1 IVF
Diminished Ovarian Reserve
Income $100K - $199K
Only Doc Seen
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Maas has always taken the time to make sure we were aware of all our options, including donor eggs...He is always willing to listen to your concerns and he always wants you to be an active part of your treatment plan...Collectively Dr. Mass, my husband and I to explore the possibility of using a donor egg. [he] explained the complete process and encouraged us to take the time we need as well as reach out to him with any additional questions or concerns.
[nurse of Idaho Center for Reproductive Medicine] Make sure everything was prepared and ready to go before the cycle started. Constantly communicating with me via phone calls and emails...staff has been more then helpful, making sure all insurance paperwork was filed correctly and if it came back denied they worked with me as well as the insurance company to get it fixed...The staff made sure to get me in for every appointment at a time that would work best fo both of us.
How was your experience with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr. Maas took the time to set realistic expectations and walked us through every step of our journey. We have done multiple medicated cycles, three failed IVF cycles were my body refused to produce eggs no matter what medication we threw at it. Collectively Dr. Mass, my husband and I to explore the possibility of using a donor egg. Dr. Maas explained the complete process and encouraged us to take the time we need as well as reach out to him with any additional questions or concerns.
What's one piece of advice would you give a prospective patient of Kevin Maas at Idaho Center for Reproductive Medicine?
He is always willing to listen to your concerns and he always wants you to be an active part of your treatment plan. Collectively you will come up with a game plan and then he will do his best to make sure it succeeds
During treatment, were you treated like a number or a human with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr. Maas has always taken the time to make sure we were aware of all our options, including donor eggs. The clinic gave us plenty of time to process every cycle that didn’t work using my own eggs and called multiple times to check to see how is doing and if they could help answer any questions I had.
Describe the protocols Kevin Maas used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
4 Medicated cycle- starting slow to see if we could kick start my ovaries in to producing follicles. Follicles grew but resulted in no pregnancy 3 IVF egg retrievals- one failed to produce any follicles, one I ovulated on my own and the other produce three embryos that failed to make it to day 6
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Jenn, Shana, and Zabrina )
The staff is absolutely wonderful. Make sure everything was prepared and ready to go before the cycle started. Constantly communicating with me via phone calls and emails
Describe your experience with Idaho Center for Reproductive Medicine.
The staff has been more then helpful, making sure all insurance paperwork was filed correctly and if it came back denied they worked with me as well as the insurance company to get it fixed. IVF and infertility comes with A LOT of unexpected appointments to the clinic. The staff made sure to get me in for every appointment at a time that would work best fo both of us.
9
Doctor
Kevin Maas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 27 - 28
Male Factor
Latinx
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Maas made me feel at ease instantly! He went over my test results as well as my husbands and laid out the steps that needed to be taken to fulfill our dreams of starting a family. He used terms I could understand as the infertility world was very new to me. He shared personal experiences that made me feel I wasn’t the only human in the world struggling with infertility
The [Idaho Center for Reproductive Medicine] clinic had the best processes in place for my care to flow from the moment I want in to the moment I live. Everyone from lab techs to ultrasound techs were so involved in my care making sure I took the correct medications on any given day...She [our nurse] was always so thorough and very good at explaining the timeline of my care. She had an amazing happy go lucky personality and stayed in touch via portal or returning calls.
How was your experience with Kevin Maas at Idaho Center for Reproductive Medicine?
Walking into a fertility clinic full of fear and the thought that starting a family might not be in my future was one of the most difficult things I’ve ever done. I was a basket case, Dr Maas made me feel at ease instantly! He went over my test results as well as my husbands and laid out the steps that needed to be taken to fulfill our dreams of starting a family. He used terms I could understand as the infertility world was very new to me. He shared personal experiences that made me feel I wasn’t the only human in the world struggling with infertility. It’s a lot more common than people realize it’s just not talked about. He gave me hope when I felt so lost. His plan of care worked amazingly well for me and I now have a beautiful baby boy, I’m also expecting a second and I have him to thank for giving me my family. I will be forever grateful and there aren’t enough words to describe how he changed my life in the best way possible.
What's one piece of advice would you give a prospective patient of Kevin Maas at Idaho Center for Reproductive Medicine?
Trust the process and ask questions if you don’t understand something.
During treatment, were you treated like a number or a human with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr Maas has been so amazing and relatable. Starting a family feels so far fetched when you’re starting treatment you feel it’s never going to happen and he has a way of relating to you as a human being not just a Dr. treating an illness he really gives you hope and in my case was able to give me a beautiful baby boy I never thought I’d have.
Describe the protocols Kevin Maas used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
I don’t recall the names of the drugs but I did stims for 9 days in preparation for my egg retrieval. Almost three months later I had a frozen embryo transfer supported by progesterone in oil, progesterone suppositories and estradiol. I weaned off medication at 10 or 11 weeks I don’t recall. My second frozen embryo transfer was supported with the same drugs as well as methylprednolosone for maybe 2 weeks.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: ZABRINA )
ZABRINA was amazing. She was always so thorough and very good at explaining the timeline of my care. She had an amazing happy go lucky personality and stayed in touch via portal or returning calls.
Describe your experience with Idaho Center for Reproductive Medicine.
The clinic had the best processes in place for my care to flow from the moment I want in to the moment I live. Everyone from lab techs to ultrasound techs were so involved in my care making sure I took the correct medications on any given day.
Describe the costs associated with your care under Kevin Maas at Idaho Center for Reproductive Medicine.
I did not have infertility coverage on my insurance. I believe the clinic fees for my 1st cycle were $15,000
Describe Kevin Maas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
During my first transfer 1 embryo was suggested I agreed with Dr Maas’ recommendation. During my second I was given the option, I opted for 2 and Dr Maas fully supported my decision.
10
Doctor
Kevin Maas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
10
Age 34
Male Factor
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Slater states the facts in terms a patient can understand, she takes her time explaining your options. She is caring and wants the best for her patient. I was very hesitant during the first exam, and she calm me down and explained each step as she was doing it and was gentle during the exam. ... Dr. Slater states the facts in terms a patient can understand, she takes her time explaining your options.
The staff [ID Ctr for Repro Med] are friendly and easy to talk to. They are always willing to find out answers to the questions we call in for. The staff at the clinic are very supportive and encouraging. they always know what to say when things didn't go right and they keep the clinic running on a timely manner . The clinic itself is clean and a relaxed atmosphere.
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
Dr. Slater states the facts in terms a patient can understand, she takes her time explaining your options. She is caring and wants the best for her patient. I was very hesitant during the first exam, and she calm me down and explained each step as she was doing it and was gentle during the exam.
What's one piece of advice would you give a prospective patient of Cristin Slater at Idaho Center for Reproductive Medicine?
She gives blunt, honest answers, and real facts. She wants what is best, so she says what is best and doesn't try to beat around the bush.
During treatment, were you treated like a number or a human with Cristin Slater at Idaho Center for Reproductive Medicine?
Dr. Slater took the time to explain everything in detail regarding IVF. She was very considerate with our questions and didn't rush through explaining all options, success rates, cost, etc.
Describe the protocols Cristin Slater used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
I'm just starting my protocol, but in the initial meeting she set a approximate timeline on how the cycle would look, and we have still been on track with her timeline.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Kara Hill)
The staff, and Kara have been great! They ate always so caring and respectful on the phone. Kara is easy to get ahold of and emails you to stay in connection with.
Describe your experience with Idaho Center for Reproductive Medicine.
The clinic is awesome. The staff are friendly and easy to talk to. They are always willing to find out answers to the questions we call in for. The staff at the clinic are very supportive and encouraging. they always know what to say when things didn't go right and they keep the clinic running on a timely manner . The clinic itself is clean and a relaxed atmosphere.
Describe the costs associated with your care under Cristin Slater at Idaho Center for Reproductive Medicine.
Approximately 25000$ is what we were quoted so far.
Describe Cristin Slater's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
Dr. Slater explained most options and also frozen embryos and PGS testing. She did recommend what she thought was our best option given our age, condition, etc.
8
Doctor
Cristin Slater
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Adaptability
4 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 28 - 29
1 IVF
Anovulation
PCOS
Tubal Blockage
European
Income $100K - $199K
1st of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Produced 16 eggs, 10 embryos, 6 survived and 4 PGS tested embryos [with Dr. Kevin Mass]...is an advocate for single embryo transfer and his rationale is supported with data and the comment “I would hate to tell my children their delays are due to a decision I made.” He is very persuasive in this regard...always takes the time to explain everything and offer his personal experience to help normalize infertility. His compassion, empathy, and knowledge are evident.
The clinic [Idaho Center for Reproductive Medicine] worked with us to provide a discount when a research protocol didn’t work in our favor...The medical staff is exceptional. Their service is highlighted by compassion, empathy, and knowledge that makes the process easy and effortless even though it can be daunting and stressful. At times we struggled with admin staff expecting decisions for treatment we didn’t have answers for and that was frustrating. While the billing department has a tough job, more focus on client support and service would be beneficial for overall experience.
How was your experience with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr. Maas continues to prove time and time again that his compassion and empathy for this process are values when he is treating patients. Dr. Maas always is open and available to any questions and concerns we might have. His conservative yet deliberate approach to treatment is reassuring and comforting in an otherwise scary and uncomfortable experience.
What's one piece of advice would you give a prospective patient of Kevin Maas at Idaho Center for Reproductive Medicine?
Be open and ask as many questions as you have. Know that his direction and opinion are there for a reason.
During treatment, were you treated like a number or a human with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr. Maas always takes the time to explain everything and offer his personal experience to help normalize infertility. His compassion, empathy, and knowledge are evident.
Describe the protocols Kevin Maas used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
IVF cycle: Agonist with menopur, gonal-f, and Lupron. Produced 16 eggs, 10 embryos, 6 survived and 4 PGS tested embryos. FET: progesterone and estradiol valerate injections. Resulted in ectopic pregnancy.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Jen Hilton, Zabrina Kopp, Natalie Levin)
Nursing staff is amazing! They show compassion, empathy, and really feel the successes and fails with you.
Describe your experience with Idaho Center for Reproductive Medicine.
The medical staff is exceptional. Their service is highlighted by compassion, empathy, and knowledge that makes the process easy and effortless even though it can be daunting and stressful. At times we struggled with admin staff expecting decisions for treatment we didn’t have answers for and that was frustrating. While the billing department has a tough job, more focus on client support and service would be beneficial for overall experience.
Describe the costs associated with your care under Kevin Maas at Idaho Center for Reproductive Medicine.
Treatment costs were significant. The clinic worked with us to provide a discount when a research protocol didn’t work in our favor.
Describe Kevin Maas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
Dr. Maas is an advocate for single embryo transfer and his rationale is supported with data and the comment “I would hate to tell my children their delays are due to a decision I made.” He is very persuasive in this regard.
10
Doctor
Kevin Maas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
NPS
9
NPS
9
Age 32 - 34
1 IVF
PCOS
Recurrent Pregnancy Loss
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Slater is] smart, approachable, and treats patients kindly. She talks fast sometimes, like hard to understand, but she is respectful and explains things if asked. My only complaint is that I had previously gone to a naturopath and had some hormone tests done (saliva) and she didn’t acknowledge them because they weren’t blood and so they didn’t make as much sense to her traditional medical experience.
Strengths [of Idaho Ctr for Repro Med]: organized, prompt, clean, friendly staff. Weakness: just one: Michelle the administrative assistant who deals with billing. My husband and I have always been prompt with payments and never gripes about anything. We got an old bill that we had never seen before sent to us and it arrived on Friday. When I went in the next Monday for my appointment, I was directed to her office and the first thing she said was “I was about to send this to collections.”
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
She’s smart, approachable, and treats patients kindly. She talks fast sometimes, like hard to understand, but she is respectful and explains things if asked. My only complaint is that I had previously gone to a naturopath and had some hormone tests done (saliva) and she didn’t acknowledge them because they weren’t blood and so they didn’t make as much sense to her traditional medical experience. I trust her with the treatments she’s given and I appreciate her successful experience.
What's one piece of advice would you give a prospective patient of Cristin Slater at Idaho Center for Reproductive Medicine?
Don’t be afraid to ask about what to expect next. She is good about answering questions.
During treatment, were you treated like a number or a human with Cristin Slater at Idaho Center for Reproductive Medicine?
I’ve spent more time with her staff than her, but both have responded quickly and professionally to any questions or concerns along the way. She has never talked down to me and is open.
Describe the protocols Cristin Slater used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
I had an HSG done before starting and at some point, a water ultrasound. Cycle 1) medicated cycle with letrozole and a trigger shot while monitoring follicle growth. Food follicle sizes, no pregnancy Cycle 2) same thing, except I think I needed an increased dose of letrozole and gonal-f (I think) with a trigger shot, timed intercourse, got pregnant, miscarried at 9 weeks Cycle 3) same as the first, timed intercourse, chemical pregnancy. Thyroid panel and RPL blood work-up done. I had high anti-TPO, nothing more. Cycle 4) timed intercourse again (it seemed to be working for us). Letrozole with a trigger shot was used, no pregnancy. My husband and I requested to do a round of IVF. Dr. Slater agreed. She recommended a frozen transfer as I would probably be a high egg producer, we opted for the pgs testing anyway, so we started with the BCP, (oh and I started taking levothyroxine because she retested my thyroid at some point and it was low) stims included menopur, gonal-f, and and a lupron trigger (don’t know if I’m remembering all) Egg retrieval yielded 30 eggs, 15 fertilized (no ICSI), 10 biopsies at day 5, and 6 were chromasomally normal. We’re now waiting to transfer in a few days. Medications to prepare for the transfer include: low dose aspirin, estradiol valerate and progesterone in oil, and medrol.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Kara Hill )
Kara and the others have all been wonderful! Respectful, prompt responses to e-mails or phone calls, compassionate, pleasant to be around, etc.
Describe your experience with Idaho Center for Reproductive Medicine.
Strengths: organized, prompt, clean, friendly staff. Weakness: just one: Michelle the administrative assistant who deals with billing. My husband and I have always been prompt with payments and never gripes about anything. We got an old bill that we had never seen before sent to us and it arrived on Friday. When I went in the next Monday for my appointment, I was directed to her office and the first thing she said was “I was about to send this to collections.” This was very upsetting because if we knew we owed, we would’ve paid. I had to get my wallet, when I returned, she mumbled something about it getting stuck with insurance and that’s why they hadn’t sent the bill, so it want our fault. No apology, and rude. I mentioned this to the financial counselor, who is great, and she apologized for her. Everyone else has been kind.
Describe the costs associated with your care under Cristin Slater at Idaho Center for Reproductive Medicine.
IVF/PGS freeze all cycle: 10,728 Pgs biopsy and shipping: 100.00 Anesthesia: 550.00 Meds and the pgs testing were separate. Transfer: 2,970 Plus meds. I don’t remember the costs for the medicated cycles.
Describe Cristin Slater's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
She was ok with us transferring two, but provided statistics of likelihood of multiples and the average gestational period for twins and triplets. It was our decision to transfer one or two. We decided on one and are waiting for our first transfer
What specific things went wrong at Idaho Center for Reproductive Medicine?
  • Provided conflicting information
Describe the specific things that went wrong at Idaho Center for Reproductive Medicine.
I forgot about this. The day (or two) before the egg retrieval, they did a blood test to make sure the estrogen levels were good. They called and said they had dropped way down, but immediately they were suspicious. Turns out the lab had tested my blood from the wrong day and I was fine, but it caused me to have to leave work and rush over to get extra meds before they closed.
9
Doctor
Cristin Slater
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
10
NPS
7
Age 34
1 IUI
Unexplained
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Neutral
Unsuccessful
Dr. Maas is extremely thorough. He goes over every detail and every scenario. ... He was earnest and honest and made me feel so comfortable, like we were two friends chatting. He even had power points, and as a visual learner I found this very helpful! ... I thought for sure he would recommend going straight to IVF, which he did not. I appreciated the fact that I didn't feel pushed into anything.
They [Idaho Center for Repro Med] have you pay as you go along. ... Communication is a bit difficult. They do not use their patient portal at all (but they have you set one up...?) So I emailed someone about lab results and no one ever responded to me. Then I called the clinic and they said "Oh yeah, we don't really use the portal". So that was a bit frustrating. The front office staff is kind, but they do have some newer people who don't know all the details yet.
How was your experience with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr. Maas is extremely thorough. He goes over every detail and every scenario. I had a LOT of questions and he answered them all. He was absolutely amazing. He was earnest and honest and made me feel so comfortable, like we were two friends chatting. He even had power points, and as a visual learner I found this very helpful! He was open and honest about his own fertility journey with his wife, and it made him seem even more understanding. Knowing that I was new to the area, he even gave me a list of restaurants to try! I didn't feel rushed at all, it was a great appointment.
What's one piece of advice would you give a prospective patient of Kevin Maas at Idaho Center for Reproductive Medicine?
Please book and appointment with him!
During treatment, were you treated like a number or a human with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr. Maas talked to me like any other person. He didn't act like he felt bad for me, he acted like I was normal! He was open and kind, and chatted with me like we were friends.
Describe the protocols Kevin Maas used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
I had 4 failed IUI's under my belt when I went to Dr. Maas. I thought for sure he would recommend going straight to IVF, which he did not. I appreciated the fact that I didn't feel pushed into anything. He said he thought we could push my body further with injectable medications. We used Gonal-F, and I did end up with five follicles. My IUI still failed, but I did learn that I respond fairly well to meds, so that was good to know moving forward.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Jen)
Jen was thorough with all the details. She was also the one who did my IUI and she was VERY compassionate and kind to me throughout the process.
Describe your experience with Idaho Center for Reproductive Medicine.
Communication is a bit difficult. They do not use their patient portal at all (but they have you set one up...?) So I emailed someone about lab results and no one ever responded to me. Then I called the clinic and they said "Oh yeah, we don't really use the portal". So that was a bit frustrating. The front office staff is kind, but they do have some newer people who don't know all the details yet.
Describe the costs associated with your care under Kevin Maas at Idaho Center for Reproductive Medicine.
They have you pay as you go along. With our other clinic, you had to pay a flat fee before the IUI. Here you pay after every appointment.
What specific things went wrong at Idaho Center for Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at Idaho Center for Reproductive Medicine.
Dr. Maas' nurse was supposed to call in my prescription on a Monday. I went to pick it up Tuesday morning and the prescription was not there. I had to call the clinic twice, leaving a message the second time. I NEVER got a callback. I had to call the pharmacy several times to see if the medication was there. It finally appeared in the pharmacy but no one ever called to let me know it had been resolved.
10
Doctor
Kevin Maas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Unknown Success
NPS
9
NPS
9
Age 40 - 43
11 IUI
Tubal Blockage
Recurrent Pregnancy Loss
European
Income $0 - $49K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Slater has been comprehensive in explanations. She has always answered questions and addressed conserns and been good about checking in and adjusting treatment as we go. As a Single women going through treatment she has done all she can to help and at the same time helped to keep costs down to the best of her ability. I’ve felt comfortable with her from the beginning. She as well has always been open and honest about treatment options and given recommendations but not pushed me into a treatment before I was ready.
I’ve had no problems with the clinic [Idaho Ctr for Reproductive Med] so far. The staff is friendly and supportive, no matter we’re they are at in the chain. Appointments have generally been on time. They take their time with me but at the same time get me in and out for appointments.... The nursing staff have all been supportive, accessible, prompt at returning communications and easy to talk to
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
Dr. Slater has been comprehensive in explanations. She has always answered questions and addressed conserns and been good about checking in and adjusting treatment as we go. As a Single women going through treatment she has done all she can to help and at the same time helped to keep costs down to the best of her ability. I’ve felt comfortable with her from the beginning. She as well has always been open and honest about treatment options and given recommendations but not pushed me into a treatment before I was ready.
What's one piece of advice would you give a prospective patient of Cristin Slater at Idaho Center for Reproductive Medicine?
Ask questions and if you don’t understand, ask for clarification.
During treatment, were you treated like a number or a human with Cristin Slater at Idaho Center for Reproductive Medicine?
I have always been listened to. My questions and conserns have always been addressed. Most of the staff know my name and are always friendly, supportive and some of my biggest cheerleaders. I’ve never felt apprehensive about going into the clinic and even look forward to it most of the time.
Describe the protocols Cristin Slater used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
Most of my protocols have included clomid, trigger and IUI. I have reacted well to the clomid so there wasn’t any reason to use high doses. But given my age, a blocked tube, a high number of failed IUIs and several failed pregnancies, my current option to continue is IVF. Which I’m in the beginning stages of starting.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Maria(iui)/Kara(IVF))
The nursing staff have all been supportive, accessible, prompt at returning communications and easy to talk to
Describe your experience with Idaho Center for Reproductive Medicine.
I’ve had no problems with the clinic so far. The staff is friendly and supportive, no matter we’re they are at in the chain. Appointments have generally been on time. They take their time with me but at the same time get me in and out for appointments.
9
Doctor
Cristin Slater
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
8
NPS
6
Age 41 - 42
5 IUI
Diminished Ovarian Reserve
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Donor Sperm
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
I felt like a number because I was doing IUI with donor sperm and not managed or monitored well. I have met with the doctor and reviewed all my concerns and issues....Dr. Maas was very receptive to hearing my concerns and admitted that some of the issues were related to him not having me come in to see him when changing from natural to medicated IUI cycles. He has been candid and compassionate and is making changes in the clinic processes
When you call the office [Idaho Center for Reproductive Medicine] and leave messages anyone in the office calls you back and doesn’t seem to know anything about you. IVF preparation has been different I have met with IVF Coordinator and have gotten a ton of information and I respond with her via email which has gone much sooner than the care I received during IUI.... Too busy, not enough doctors/staff to see the patient referrals. New patient appts are now 2+ months out.
How was your experience with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr. Maas was very receptive to hearing my concerns and admitted that some of the issues were related to him not having me come in to see him when changing from natural to medicated IUI cycles. He has been candid and compassionate and is making changes in the clinic processes
What's one piece of advice would you give a prospective patient of Kevin Maas at Idaho Center for Reproductive Medicine?
Ask to speak to him if you ever need clarification of have concerns with the clinic
During treatment, were you treated like a number or a human with Kevin Maas at Idaho Center for Reproductive Medicine?
I felt like a number because I was doing IUI with donor sperm and not managed or monitored well. I have met with the doctor and reviewed all my concerns and issues. Now that I am pursuing IVF I feel more like a human.
Describe the protocols Kevin Maas used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
I underwent 2 IUIs naturally with my cycle. Then was given Clomid 100mg for the next 2 IUIs. My 5th IUI was with Letrozole 5mg. I was not educated about trigger injections and how they can give you the best possible chance. The staff assumed I had been given information and every time they asked me if I had a trigger injection I said I was given one it was documented that i adamantly refused them. I found out later I was supposed to have baseline US prior to starting Clomid and Letrozole and was never told to do so. The IUI was mismanaged by the clinic staff. All IUIs resulted in negative HCG tests.
Describe your experience with the nursing staff at Idaho Center for Reproductive Medicine.
From the time of my initial consult in Feb 2018, he has had 3 MAs. Given that I was treated like a number and not a person there was no one invested in my care. When you call the office and leave messages anyone in the office calls you back and doesn’t seem to know anything about you. IVF preparation has been different I have met with IVF Coordinator and have gotten a ton of information and I respond with her via email which has gone much sooner than the care I received during IUI.
Describe your experience with Idaho Center for Reproductive Medicine.
Too busy, not enough doctors/staff to see the patient referrals. New patient appts are now 2+ months out. There are some process changes currently in progress with the clinic that if there is a change in care/management for IUIs patients will be scheduled with the doctor to discuss it in detail so that the patient is more informed.
Describe the costs associated with your care under Kevin Maas at Idaho Center for Reproductive Medicine.
IUIs $285 US was $225 IVF $15k (this is coat for single cycle) and $3000 for FET. Will be proceeding with IVF this month through Attain 2 cycle program. Consultations $350
Describe Kevin Maas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
Not yet. I am pursuing IVF this month
What specific things went wrong at Idaho Center for Reproductive Medicine?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Idaho Center for Reproductive Medicine.
Have described the issues in previous comments
8
Doctor
Kevin Maas
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
6
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
2 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
10
NPS
10
Age 44 - 45
3 IUI
Endometriosis
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $50K - $99K
Sales Representative
Only Doc Seen
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
During our consultation he [Dr. Kevin Maas] reviewed our history, listened to our story of our loss ending in a stillborn. He watch me cry...and consoled me and my husband. He was very caring and empathetic to our situation. If I didn't understand something, Dr. Maas literally drew a picture of my uterus on a piece of paper so I could understand the need for surgery for removing a septum. I felt at ease and hopeful but realistic each time I left his doctors office.
Autumn at the front reception [at ID Center for Reproductive Med] is amazing and knows where to go for anything. Its okay to be scared but these guys will take good care. Just also be sure to ask your own questions. I also love that the billing department/office is not at the front desk. Your account is private as it should be so that is taken care of on your way out and not in front of the world. It was very reassuring of my privacy.
How was your experience with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr Maas surprised me on our first visit. My husband and I walked in with worry, trying to understand and hoped to get answers about my body and its unwillingness to retain a pregnancy. Other obgyn's and Family MD's tell you, "Make whoopie more often" to address infertility issues. Not Dr Maas. During our consultation he reviewed our history, listened to our story of our loss ending in a stillborn. He watch me cry...and consoled me and my husband. He was very caring and empathetic to our situation. If I didn't understand something, Dr. Maas literally drew a picture of my uterus on a piece of paper so I could understand the need for surgery for removing a septum. I felt at ease and hopeful but realistic each time I left his doctors office.
What's one piece of advice would you give a prospective patient of Kevin Maas at Idaho Center for Reproductive Medicine?
Its okay to share your experience and trust him. He isn't just a doctor knowing how to correct some infertility issues, he is human and knows we are too. He will do his best and give his most honest option in a realistic way. He smiles too!
During treatment, were you treated like a number or a human with Kevin Maas at Idaho Center for Reproductive Medicine?
The staff is kind and gentle with our feelings which was a surprise to me because I was expecting to be just a number. The opposite happened as each staff member made me and my husband comfortable, informed and at ease throughout our process.
Describe the protocols Kevin Maas used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
First we had to address the reason for my miscarriages and stillborn. We did water ultrasounds and dye ultrasounds to see what the shape of my uterus was. Then diagnosed with a Septum in my uterus. That prevented any egg or embryo to attach to that section of my uterus to receive full nutrition during pregnancy. Despite it being not so great news, I understood the why. Next remove that septum with surgery. After the surgery we received color photos of before/during/after shots of my interior uterus. Very informative and interesting. We had to get my uterus up to par to carry a child. So then proceeded with IUI because it was the least expensive option for our needs. Each month with Clomid and other injections (not covered by insurance) to help with my Egg growth. Turned out because of my age, we learned my eggs are not of the best quality. Next step - Egg Donor. We hoped we could afford an egg donor so I could feel at ease knowing there is still part of my husband in our child but the costs there are not covered by insurance. Since we had done three IUI's, Egg Donor and IVF for both the Donor and Myself would be required. I am currently on a waitlist for a donated Egg from those who've completed their families. Overall this is a difficult and stressful process but it was easier knowing I could reach out to Dr Maas for guidance on what is next. He is devoted to helping us build our family as we move forward.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Shana)
I had Shana for my first couple of visits before she moved to a position as Egg Donor Coordinator. I love her! She made me feel so comfortable, supported and has an excellent bedside manner with a happy disposition each time I see her.
Describe your experience with Idaho Center for Reproductive Medicine.
Autumn at the front reception is amazing and knows where to go for anything. Its okay to be scared but these guys will take good care. Just also be sure to ask your own questions. I also love that the billing department/office is not at the front desk. Your account is private as it should be so that is taken care of on your way out and not in front of the world. It was very reassuring of my privacy.
Describe the costs associated with your care under Kevin Maas at Idaho Center for Reproductive Medicine.
Our health insurance covered everything but the Medications and Dr. Maas portion of Surgery Expenses. Other than that we were good with what we received. Moving forward with a more extensive procedure like IVF, it might be more only due to our Insurance.
Describe Kevin Maas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
n/a
10
Doctor
Kevin Maas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
1
NPS
4
Age 26 - 27
2 IUI
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
1 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Cristin Slater is] Very blunt, set in her ways, not willing to think outside the box or do further testing to figure out what is wrong. Shuts down any recommendations to try something new, doesn't recommend any supplements that may help, doesn't recommend updated blood tests or semen analysis. Thinks endometriosis isn't something to check for..... She didn't customize anything to us and wanted to repeat the same generic protocol for over 9 months until I finally said enough is enough.
Clinic [Idaho Center for Reproductive Med] is clean, front desk and billing staff are super nice. The lab has nice people drawing blood.. Blood results come back same-day. Some IUI tables recline to help sperm swim upward but not all, which is disappointing. Some ultrasound machines are older and poor quality.... Ultrasounds are $220 each. Consultations are $350 or whatever your specialist copay is with your insurance. Bloodwork will be billed to your insurance but is likely not covered. HSG procedure is under $500 after it's billed to insurance. IUI's are $350 for sperm washing and procedure. Baseline ultrasounds are not required which I wish I was told at first because that would have saved me a lot of money to skip it.
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
Very blunt, set in her ways, not willing to think outside the box or do further testing to figure out what is wrong. Shuts down any recommendations to try something new, doesn't recommend any supplements that may help, doesn't recommend updated blood tests or semen analysis. Thinks endometriosis isn't something to check for.
What's one piece of advice would you give a prospective patient of Cristin Slater at Idaho Center for Reproductive Medicine?
You'll be treated with the same protocol as literally everyone else.
During treatment, were you treated like a number or a human with Cristin Slater at Idaho Center for Reproductive Medicine?
She didn't customize anything to us and wanted to repeat the same generic protocol for over 9 months until I finally said enough is enough.
Describe the protocols Cristin Slater used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
Just Letrozole for over 9 months and lining was terrible. Did three IUI's when we probably shouldn't have because situations weren't ideal. Wasted so much money. Finally I spoke up and demanded medication to help thicken my lining and add shots to cycle. Still not pregnant.
Describe your experience with the nursing staff at Idaho Center for Reproductive Medicine.
Helpful, some more than others, and well educated. Some were very great cheerleaders which was appreciated.
Describe your experience with Idaho Center for Reproductive Medicine.
Clinic is clean, front desk and billing staff are super nice. The lab has nice people drawing blood.. Blood results come back same-day. Some IUI tables recline to help sperm swim upward but not all, which is disappointing. Some ultrasound machines are older and poor quality.
Describe the costs associated with your care under Cristin Slater at Idaho Center for Reproductive Medicine.
Ultrasounds are $220 each. Consultations are $350 or whatever your specialist copay is with your insurance. Bloodwork will be billed to your insurance but is likely not covered. HSG procedure is under $500 after it's billed to insurance. IUI's are $350 for sperm washing and procedure. Baseline ultrasounds are not required which I wish I was told at first because that would have saved me a lot of money to skip it.
Describe Cristin Slater's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
She will let you do both.
What specific things went wrong at Idaho Center for Reproductive Medicine?
  • Provided conflicting information
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Idaho Center for Reproductive Medicine.
I just feel like this doctor treats everyone as a number and doesn't look at individual issues. The staff is great but talking to someone different every single time is really hard and unreliable. You won't see the doctor unless you schedule a consult with her.
1
Doctor
Cristin Slater
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
2 of 5
4
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 25 - 26
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $0 - $49K
2nd of 2 Docs
1 IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Successful
As a patient of Dr. Slater's I felt like I was in good hands. She had/has amazing results with IVF and donor egg IVF, we just knew we had found the right one. She did a phone consult with us and was so knowledgeable and informative, it was amazing. When we did our DE transfer she was genuinely excited for us and how many eggs made it to day 5/6!... We did Lupron shots for about 2 months before our transfer. We did Estrogen IM shots every Tues./Fri and IM PIO shots as well. Everything has worked so far!
ICRM has been a dream to work with so far. Everyone is SO knowledgeable. It's like these people were created for the jobs they have. Cortney, the Donor Egg coordinator, is the NICEST person you will ever meet. Going through the DE process is honestly terrifying. She has made the process stress free and almost kind of fun. She knew exactly what donor she wanted us to use, and she was literally 100% on. Our donor could be my sibling she looks so much like me.
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
As a patient of Dr. Slater's I felt like I was in good hands. She had/has amazing results with IVF and donor egg IVF, we just knew we had found the right one. She did a phone consult with us and was so knowledgeable and informative, it was amazing. When we did our DE transfer she was genuinely excited for us and how many eggs made it to day 5/6!
What's one piece of advice would you give a prospective patient of Cristin Slater at Idaho Center for Reproductive Medicine?
She is so nice and friendly, but will also tell you how it is, which I appreciate.
During treatment, were you treated like a number or a human with Cristin Slater at Idaho Center for Reproductive Medicine?
We had a few appts. at this clinic on the same day and we were running late with one of the appts. She still made time to see us even though we were 1.5 hours late. We were in the office, but chatting away with our egg donor coordinator and lost track of time. They made sure we were still seen by Dr. Slater.
Describe the protocols Cristin Slater used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
We did Lupron shots for about 2 months before our transfer. We did Estrogen IM shots every Tues./Fri and IM PIO shots as well. Everything has worked so far!
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Kara)
She was with Dr. Slater both times we saw her and she was very nice. When she called me to see how our first ultrasound went she was so happy to hear that it had went well.
Describe your experience with Idaho Center for Reproductive Medicine.
ICRM has been a dream to work with so far. Everyone is SO knowledgeable. It's like these people were created for the jobs they have. Cortney, the Donor Egg coordinator, is the NICEST person you will ever meet. Going through the DE process is honestly terrifying. She has made the process stress free and almost kind of fun. She knew exactly what donor she wanted us to use, and she was literally 100% on. Our donor could be my sibling she looks so much like me. The rest of the staff has been incredible as well. Always getting back to my emails ASAP, calling me to check up, and just overall going out of their way to make me and my husband excited for our next steps. Like I said before, going through the Donor process is hard, nerve-racking and it was sad at first. Knowing my child won't share my genetics was a hard pill to swallow. But we have had amazing results with these guys so far! I am 8w2d as I write this and we have 9 beautiful eggs on ice!
Describe the costs associated with your care under Cristin Slater at Idaho Center for Reproductive Medicine.
We are going through a "split" Donor Egg cycle so costs are really going to vary. But the costs are something we can actually afford, where as in our home state we can't afford the process here. At ICRM they have SO many options for you. In total I think our process will be under $23k (we are hoping, we don't have final numbers yet) for a fresh donor transfer with blasts to freeze!
Describe Cristin Slater's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
Dr. Slater asked what we wanted to do and I said one embryo. I am super young and am very petite so am worried that if we did 2 and ended up with twins, my body wouldn't be able to handle it. She was supportive of that.
10
Doctor
Cristin Slater
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019, Unsuccessful
NPS
4
NPS
5
Age 31
2 IUI
European
Income $0 - $49K
Sales Representative
2nd of 2 Docs
1 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Cristin Slater] She really pushed for IVF during our initial consult. We were not ready for that financially, so we told her we wanted to try IUI again. She prescribed femara, since the side effects were more mild than clomid. Also, there is a lower risk of hyperstimulation with femara. The Femara helped me ovulate, and then we did insemination. Though everything seemed to work, the treatments were unsuccessful.
The nursing staff [of Idaho Center for Reproductive Medicine] are very kind and compassionate. They always explain things really well. One thing that wasn't the greatest was the fact that they always seemed like they were in a rush and very busy, which I'm sure they are...[clinic error] Since I have a lot of my labwork done outside of the clinic, there always seems to be problems getting them those results. They either say they didn't receive them, even though they were absolutely sent, or they just don't call me with results. I also have had issues with missing critical info, due to the rushed nature of my appointments.
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
Dr. Slater is obviously very knowledgeable. She is intelligent. But, I feel that even though I have confidence in her abilities, she does tend to make you feel like a number. She rushes through explanations of treatment, she doesn't seem to have compassion for the financial strain treatments can cause. She really pushes for IVF, without really asking what your feelings are. Her bedside manner is severely lacking. I don't think she is a bad person, maybe just someone who needs to work on making her patients feel more at ease about a very stressful situation.
What's one piece of advice would you give a prospective patient of Cristin Slater at Idaho Center for Reproductive Medicine?
Don't go in expecting her to coddle you. She is a straight to the point kind of doctor. Ask her to slow down if she's explaining treatment and you're not following.
During treatment, were you treated like a number or a human with Cristin Slater at Idaho Center for Reproductive Medicine?
While the staff is helpful while I'm in the clinic, I rarely get returned calls. Dr. Slater is very knowledgeable, but lacking in bedside manner. I honestly just felt like one of many patients a lot of the time.
Describe the protocols Cristin Slater used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
She really pushed for IVF during our initial consult. We were not ready for that financially, so we told her we wanted to try IUI again. She prescribed femara, since the side effects were more mild than clomid. Also, there is a lower risk of hyperstimulation with femara. The Femara helped me ovulate, and then we did insemination. Though everything seemed to work, the treatments were unsuccessful.
Describe your experience with the nursing staff at Idaho Center for Reproductive Medicine.
The nursing staff are very kind and compassionate. They always explain things really well. One thing that wasn't the greatest was the fact that they always seemed like they were in a rush and very busy, which I'm sure they are.
Describe your experience with Idaho Center for Reproductive Medicine.
The clinic is the only one in Boise. They are very busy. Some of the weaknesses that result from that are: - trouble getting a return call from them - rushed appointments - feeling more like a number, rather than a valued patient Also, they do not work with Tricare insurance, which is insane since Boise and the surrounding areas are full of military personnel. Some of the clinic's strengths are: - kind and caring nursing staff - very kind financial staff - the clinic is clean and very nice - while it feels rushed a lot of the time, I have never felt that they didn't know exactly what they are doing - getting an appointment isn't hard
Describe the costs associated with your care under Cristin Slater at Idaho Center for Reproductive Medicine.
We only did IUI, and since they don't work with our insurance, I had to submit all claims myself. So before insurance, we spent about $800-$900 for meds, ultrasounds, and the actual insemination.
What specific things went wrong at Idaho Center for Reproductive Medicine?
  • Lost paperwork
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Idaho Center for Reproductive Medicine.
Since I have a lot of my labwork done outside of the clinic, there always seems to be problems getting them those results. They either say they didn't receive them, even though they were absolutely sent, or they just don't call me with results. I also have had issues with missing critical info, due to the rushed nature of my appointments.
4
Doctor
Cristin Slater
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
4 of 5
5
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2016 - 2019, Successful
NPS
10
NPS
10
Age 29 - 32
7 Fertility Medications
PCOS
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Kevin Mass] is straight forward with all information and is quick to explain all the technical pieces that can be quite confusing. He spent time getting to know my husband and I, and shared his own family fertility...We did 3 cycles of meds with timed intercourse and tons of ultrasounds. We had 2 failed treatments and found success with our 3rd treatment that resulted in a beautiful baby boy. We decided to try for another child after a year and we had to add injections along with a higher dose of meds. We did 4 rounds the second time but did not have the same luck...
Diane and Tammy sat down with us and explained the cost breakdown and the financing options [at Idaho Center for Reproductive Medicine]...They [staff] understand what you’re going through both physically and mentally and they make you feel so safe. They communicate and check in on you during and between rounds...They were amazing, from my nurse, to the ultrasound technician...We did 3 cycles of meds with timed intercourse and tons of ultrasounds. We had 2 failed treatments and found success with our 3rd treatment that resulted in a beautiful baby boy. We decided to try for another child after a year and we had to add injections along with a higher dose of meds. We did 4 rounds the second time but did not have the same luck. As a couple we decided to stop after that.
How was your experience with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr.Maas met with us at each visit even if he was not giving treatment. He was there every step of the way and showed great understanding and compassion. He shared in our ups and downs and was truly invested in our journey.
What's one piece of advice would you give a prospective patient of Kevin Maas at Idaho Center for Reproductive Medicine?
If you have questions or concerns call. your visits contain a lot of information and it is ok to get lost with it all. Just reach out, they will be happy to clarify and help.
During treatment, were you treated like a number or a human with Kevin Maas at Idaho Center for Reproductive Medicine?
Dr. Maas is straight forward with all information and is quick to explain all the technical pieces that can be quite confusing. He spent time getting to know my husband and I, and shared his own family fertility.
Describe the protocols Kevin Maas used in your cycles at Idaho Center for Reproductive Medicine and their degree of success.
Dr.Maas was quite thorough, we had a sit down and explained history and treatment options. He then had my husbands sperm tested and tested me to see if my tubes were even open. Once he had that information her created a plan specific to us. We did 3 cycles of meds with timed intercourse and tons of ultrasounds. We had 2 failed treatments and found success with our 3rd treatment that resulted in a beautiful baby boy. We decided to try for another child after a year and we had to add injections along with a higher dose of meds. We did 4 rounds the second time but did not have the same luck. As a couple we decided to stop after that.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine.
They were amazing, from my nurse, to the ultrasound technician. I appreciated the help Tammy and Diane offered and the help I could always count on.
Describe your experience with Idaho Center for Reproductive Medicine.
They understand what you’re going through both physically and mentally and they make you feel so safe. They communicate and check in on you during and between rounds. It is a sacred place that requires some special people!
Describe the costs associated with your care under Kevin Maas at Idaho Center for Reproductive Medicine.
The treatments were not cheap and they were not covered by my insurance but even with that Diane and Tammy sat down with us and explained the cost breakdown and the financing options.
10
Doctor
Kevin Maas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
6
NPS
8
Age 27
1 IVF
Male Factor
European
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Neutral
Unsuccessful
Dr. Slater is very professional, and gives a very detailed explanation of how the IVF process works. Her knowledge on the topic is amazing. We only saw Dr. Slater twice, but she has an amazing team of staff members that we felt very comfortable seeing. Although our first cycle was not successful, we feel confident going back to Dr. Slater for another cycle. When we asked to meet with her to discuss our embryo PGS results, she had no hesitation
The clinic [Idaho Center for Reproductive Med] is well organized and friendly. All employees show their care regarding your personal journey, and express their hope for your success. Each member of the team was professional in their position, and they work well within their office at communicating regarding the patient cycle and care. They work diligently to offer assistance through various financial programs to lower cycle and medication costs. There are many of the staff members
How was your experience with Cristin Slater at Idaho Center for Reproductive Medicine?
Dr. Slater is very professional, and gives a very detailed explanation of how the IVF process works. Her knowledge on the topic is amazing. We only saw Dr. Slater twice, but she has an amazing team of staff members that we felt very comfortable seeing. Although our first cycle was not successful, we feel confident going back to Dr. Slater for another cycle. When we asked to meet with her to discuss our embryo PGS results, she had no hesitation, and took time to meet with us to explain the results. While it was a very difficult time, she gave us a better understanding, and hope that there can be a different outcome. We look forward to the future care we will continue to receive at ICRM.
Describe your experience with your nurse at Idaho Center for Reproductive Medicine. (Assigned nurse: Kara Hill)
Kara was absolutely amazing! She was so helpful, and had outstanding communication with us throughout our cycle. I was able to reach her by phone and email, and she always responded within a very reasonable amount of time. She displayed compassion and professionalism at every appointment.
Describe your experience with Idaho Center for Reproductive Medicine.
The clinic is well organized and friendly. All employees show their care regarding your personal journey, and express their hope for your success. Each member of the team was professional in their position, and they work well within their office at communicating regarding the patient cycle and care. They work diligently to offer assistance through various financial programs to lower cycle and medication costs. There are many of the staff members who have gone through infertility treatments, and their compassion shows that.
Describe Cristin Slater's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Idaho Center for Reproductive Medicine.
Based on age and health (under 30 and healthy), Dr. Slater recommended that we transfer one embryo. Although, we need made it to embryo transfer.
6
Doctor
Cristin Slater
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Idaho Center for Reproductive Medicine
Boise
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5