Indiana University IVF Program

Available Resources

Genetic counseling: OfferedAcupuncture is not offered: Not OfferedMental health counseling is not offered: Not OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication is not offered: Not Offered
Indianapolis
550 N. University Blvd
Indianapolis, IN 46202
(317) 274-4875
On a scale from 0-10, how likely are you to recommend Indiana University IVF Program to a friend?
Strongly recommend: 1Neutral: 1Don't recommend: 25.8
4 assessments
  • 25% Strongly recommend (9-10)
  • 25% Neutral (7-8)
  • 50% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
22
Annual Cycles National Avg.
344
3.2
Average Doctor Score
2 doctors
4 assessments
6
Age
33 - 35
Treated
2015 - 2017
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Tubal Blockage
6
Most of the staff [at Indiana Univ IVF Program] seems to speak in very clinical terms. Doing your due diligence in terms of knowledge would benefit you. Keeping your own notes would be useful as well. They are transitioning into an online form of communication which seems to work a little more efficiently than trying to call. There is a voicemail system set up, but it just made me feel that it was a little one-sided.
+ Read more
Age
33 - 35
Treated
2015 - 2017
Success with this Doc
?
Race
Other
Income
$0 - $49K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Tubal Blockage
6
Describe your experience with Indiana University IVF Program.
Most of the staff seems to speak in very clinical terms. Doing your due diligence in terms of knowledge would benefit you. Keeping your own notes would be useful as well. They are transitioning into an online form of communication which seems to work a little more efficiently than trying to call. There is a voicemail system set up, but it just made me feel that it was a little one-sided. All I could do was talk to a machine and wait. Everyone is very knowledgeable and will thoroughly answer any question you have though without "beating around the bush" for sure.
During treatment, were you treated like a number or a human with Marguerite Shepard at Indiana University IVF Program?
Dr. Shepard was very personable and called me with updates personally. I do feel that she cares about the outcome, but she does speak in very clinical terms, which at times I appreciated more than others. Due to the fact that I have done my own studying I was able to keep up with her in conversations. Towards the end, right before my transfer, I wasn't given very much hope. I am still awaiting the outcome, but wish I could be feeling a little more optimistic. I don't know whether or not its a good or bad thing that she has prepared me for a negative outcome.
Describe your experience with the nursing staff.
Dr. Shepard's office went through a quick turnover of a couple of nurses during the time that I was being treated so it was a little bit of a hodge podge which is why Dr. Shepard ended up being the one I communicated with the most.
What specific things went wrong at Indiana University IVF Program?
  • Provided conflicting information
How was your experience with Marguerite Shepard at Indiana University IVF Program?
I enjoyed my conversations with Dr. Shepard and felt she was very experienced and knowledgeable. Getting an undesirable outcome from the fertilization period of the 17 eggs that were retrieved, she started discussing "plan b protocols" even before the transfer of the one viable egg. This left me feeling a little hopeless about my current transfer, but I'm sure she doesn't want to give me false hope either. Her comments were that I wouldn't need down reg medications if we did another cycle or that my reserve could be low. I'm wondering why these weren't things that were already checked during my current cycle. I wonder if I was given the right medications or what could have caused a low development of all of my eggs. I do like Dr. Shepard, but wonder if I should get a second opinion before starting a second cycle.
What's one piece of advice would you give a prospective patient of Marguerite Shepard at Indiana University IVF Program?
Do your homework. She does tend to talk quickly and very clinically. If you are not educated already, it may be hard to keep up. She is very thorough though.
Describe the protocols Marguerite Shepard used in your cycles at Indiana University IVF Program and their degree of success.
Once we established through an HSG that I had tubal blockage, she though she might be able to clear them with a laparoscopic surgery. I went that route first in July of 2015 and it was unsuccessful. She said the blockage was more severe than the HSG portrayed. I saved for IVF and she started me on birth control pills and Lupron injections. I also took Menopur injections to stimulate my follicles. She stopped the Lupron early and also decreased my Menopur because my hormone levels were getting too high. She retrieved 17 eggs. At the end of the week of fertilization there was only 1 viable egg for transfer that was still a slow developer. It had reached Morula stage by day 5. We were hoping for a blastocyst stage. She said that I may not have needed the Lupron to suppress my system. She mentioned that the results could also have been due to a low reserve, but that was tested the year before and was said my level was fine. I am still waiting for the results, but without much optimism. I was not expecting to have to go through the whole retrieval process again, especially if it was just a matter of the medications I was given suppressing my eggs too much to be able to develop.
Describe the costs associated with your care under Marguerite Shepard at Indiana University IVF Program.
The medications cost about $3200. The monitoring costs were between $1500-2000 billed to my insurance. There was a $3400 lab fee plus $974 fee for retrieval and $370 transfer fee to the facility it was done. Dr. Shepard's fee is $730 for her part of the procedure. Since my husband doesn't carry insurance (he is self-employed) and is not on my insurance it cost several hundred dollars more for him to get his STD screening and sperm analysis.
Describe Marguerite Shepard's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana University IVF Program.
Dr. Shepard's office HIGHLY encourages a single embryo transfer. Due to my circumstances though (17 eggs retrieved, only 1 viable by day 5) she did say if there were any other decent quality embryos she would have transferred them as well, but there weren't any.
7
Doctor
Marguerite Shepard
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Indiana University IVF Program
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33
Treated
2018
Success with this Doc
No
Treatment
2 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
I like that they [Indiana University IVF Program] bill most things as diagnostic. This really helps keep the cost down. Sometimes I have to wait past my scheduled appointment time to see the doctor or NP, this is irritating since I take off work for my appointments.... I felt like Dottie was compassionate and really cared about me during my care.... She always calls and explains the next step. She has a ton of compassion even though I am tough on the outside, she knows that I might be disappointed on the inside.
+ Read more
Age
33
Treated
2018
Success with this Doc
No
Race
European
Income
$500K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Indiana University IVF Program.
I like that they bill most things as diagnostic. This really helps keep the cost down. Sometimes I have to wait past my scheduled appointment time to see the doctor or NP, this is irritating since I take off work for my appointments.
During treatment, were you treated like a number or a human with Marguerite Shepard at Indiana University IVF Program?
Dr. Shepard's nurses are great! I felt like Dottie was compassionate and really cared about me during my care.
Describe your experience with your nurse at Indiana University IVF Program. (Assigned nurse: Dottie)
She always calls and explains the next step. She has a ton of compassion even though I am tough on the outside, she knows that I might be disappointed on the inside.
How was your experience with Marguerite Shepard at Indiana University IVF Program?
I am just beginning this process, but feel very confident that Dr. Shepard is going to get me where I need to be. I like that she uses the online myIUhealth portal to communicate, I feel like this method is faster.
Describe the protocols Marguerite Shepard used in your cycles at Indiana University IVF Program and their degree of success.
I had to ask for a AMH test and that's how we figured out the my reserve was low. I think with any doctor its important to be your own advocate.
Describe the costs associated with your care under Marguerite Shepard at Indiana University IVF Program.
So far, everything has been billed as diagnostic and I have not received any bills. I will update as my treatments change.
7
Doctor
Marguerite Shepard
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
10
Clinic
Indiana University IVF Program
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
33
Treated
2014
Success with this Doc
No
Treatment
2 IUI, 3 IVF, 3 Embryo Freezing
Diagnosis
Unexplained
7
I love Laurie [nurse at Indiana University IVF Program]. I wish I could take her with me to every clinic. Was also helpful in getting my information to my new clinic...It is in a hospital. Parking can be tricky, just park in the garage. It is not connected to the OBGYN clinic so you won't have to deal with pregnant patients in the waiting room.
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Age
33
Treated
2014
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IUI, 3 IVF, 3 Embryo Freezing
Diagnosis
Unexplained
7
Describe your experience with Indiana University IVF Program.
It is in a hospital. Parking can be tricky, just park in the garage. It is not connected to the OBGYN clinic so you won't have to deal with pregnant patients in the waiting room.
During treatment, were you treated like a number or a human with Marguerite Shepard at Indiana University IVF Program?
She took a good deal of time explaining things. It was a teaching hospital so some of the procedures were observed by students, which can be uncomfortable.
Describe your experience with your nurse at Indiana University IVF Program. (Assigned nurse: Laurie)
I love Laurie. I wish I could take her with me to every clinic. Was also helpful in getting my information to my new clinic.
How was your experience with Marguerite Shepard at Indiana University IVF Program?
Dr. Shepard was recommended to me by a friend who saw her to manage PCOS symptoms. She took time to explain things. I did get the feeling some of her methods were out of date. She did two post-coital tests which most doctors no longer do.
What's one piece of advice would you give a prospective patient of Marguerite Shepard at Indiana University IVF Program?
I think she is best for diagnostic purposes and for managing illnesses but perhaps not for trying to get pregnant.
Describe the protocols Marguerite Shepard used in your cycles at Indiana University IVF Program and their degree of success.
3 femara cycles, two of them with trigger injections. I was unexplained and that was standard protocol.
Describe the costs associated with your care under Marguerite Shepard at Indiana University IVF Program.
They billed everything they could as diagnostic, which was helpful for insurance coverage. Femara was about $10 or so per cycle.
7
Doctor
Marguerite Shepard
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Indiana University IVF Program
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
32
Treated
2013
Success with this Doc
No
Treatment
2 IUI, 2 IVF, 1 Egg Freezing
Diagnosis
Unexplained
0
Dr. Shepard's nurse Lauri [Indiana University IVF Program] is wonderful and does most of the patient care. She is professional and kind but also is honest. Dr. Shepard is fine but not as wonderful as Lauri... She was on top of everything, helpful when I switched clinics, and compassionate.
+ Read more
Age
32
Treated
2013
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, 2 IVF, 1 Egg Freezing
Diagnosis
Unexplained
0
During treatment, were you treated like a number or a human with Marguerite Shepard at Indiana University IVF Program?
Dr. Shepard's nurse Lauri is wonderful and does most of the patient care. She is professional and kind but also is honest. Dr. Shepard is fine but not as wonderful as Lauri.
Describe your experience with your nurse at Indiana University IVF Program. (Assigned nurse: Lauri)
She was on top of everything, helpful when I switched clinics, and compassionate.
How was your experience with Marguerite Shepard at Indiana University IVF Program?
I think her methods may be a bit outdated. She does post-coital exams which no other RE puts any stock in. She spends time with you and explains things well.
What's one piece of advice would you give a prospective patient of Marguerite Shepard at Indiana University IVF Program?
She's a good place to start but if you need further intervention, maybe look elsewhere. She'd be a good option if you simply need to manage disorders and not get pregnant.
4
Doctor
Marguerite Shepard
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Indiana University IVF Program
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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