Innovative Fertility Center

1 doctors work here

Rated 6.5
Strongly recommend: 40%Neutral: 34%Don't recommend: 27%6.5
40% strongly recommend
11 reviews
Operations
6.9
6.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.6
9.6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
6.7
6.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
6.6
6.6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
6
6
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
5.9
5.9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
149
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication is not offered
Providing backup medication is not offered

This clinic has 1 office

Manhattan Beach
3500 N. Sepulveda Blvd.
Manhattan Beach, CA 90266
310-648-2229

1 patient review filtered by:

Clear Filters
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
NPS
1
NPS
0
Age 32
1 Embryo Freezing
Poor Egg Quality
1st of 2 Docs
Donor Eggs With Other Docs
LGBTQ
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I only saw Dr Rispler twice in my IVF, I did not have much chance to talk to him or get to know his thoughts on my egg donor. My IVF outcome was terrible, I got no embryos by using young egg donor. The overall communication was poor, I did not know what was going on...my sperm testing was missing so I asked them, they told me they did not do sperm testing at all, but both Doctor and Nurse told me sperm was okay, I don’t know how they made the conclusion without testing...
they [Innovative Fertility Center] knew my egg donor had poor donation outcome in previous IVF cycle, but never disclosed that important fact to me to told me any potential risks of using that donor...my sperm testing was missing so I asked them, they told me they did not do sperm testing at all, but both Doctor and Nurse told me sperm was okay, I don’t know how they made the conclusion without testing...
How was your experience with Mark Rispler at Innovative Fertility Center?
I only saw Dr Rispler twice in my IVF, I did not have much chance to talk to him or get to know his thoughts on my egg donor. My IVF outcome was terrible, I got no embryos by using young egg donor. The overall communication was poor, I did not know what was going on.
What's one piece of advice would you give a prospective patient of Mark Rispler at Innovative Fertility Center?
check out CDC ART success rate when you select IVF clinics, people may lie but success rate does.
During treatment, were you treated like a number or a human with Mark Rispler at Innovative Fertility Center?
I feel comfortable talking with Dr Rispler although I don't trust his staff.
Describe the protocols Mark Rispler used in your cycles at Innovative Fertility Center and their degree of success.
I don't what protocols they prescribed for my egg donor
Describe your experience with your nurse at Innovative Fertility Center. (Assigned nurse: Daysy)
My worst experience was that they knew my egg donor had poor donation outcome in previous IVF cycle, but never disclosed that important fact to me to told me any potential risks of using that donor. Attitude is terrible.
Describe your experience with Innovative Fertility Center.
I hope my IVF failure at innovative fertility clinic and the lesson I learnt from them will help you make a better decision in selecting clinics and doing your IVF. Here is my story. I started my IVF cycle with an young egg donor through my agency in Aug 2021, all seemed to be good until the IVF completed and it ended up with NO embryos! I asked Dr Rispler why it failed, he told me one of the major reasons was poor egg quality, my egg donor had poor donation outcome in her previous cycle and he told me they did not like the egg donor at all and it was me insisting moving forward, which I was not aware of at all. First, they never disclosed that important fact to me or told me any potential risks of using that egg donor before IVF cycle. Second, they made the wrong assumption about me, they assumed both my agency and I knew that fact, which was not true at all. They blamed it was my agency’s problem as they selected the wrong donor for me, isn’t it always your responsibility to screen the right donor for your patients? I don’t think any agency can make a medical decision. Third, they asked me to switch to the agency they worked before multiple times, so I gave it a try. Ironically, I found out the agency they recommended had very few repeat donors and they were some obvious disqualified donors you can’t use at all (like 8+ donations) while they told me their clinic had very high criteria in selecting donors. If it’s really high criteria, why did not you let me know your criteria at the beginning? As I picked up my medical records, I realized that my sperm testing was missing so I asked them, they told me they did not do sperm testing at all, but both Doctor and Nurse told me sperm was okay, I don’t know how they made the conclusion without testing. They also miss genetic testing, which i don’t know how risky the matching can be that way. The clinic is quite small, it’s small enough to forget what their job is, sperm testing and genetic testing. They have very limited experience in IVF, you can check out their CDC ART success rate and compare with other clinics. Since it’s small clinic, they also had very limited cases in 2018, it may be another reason why my IVF failed. I don’t know how they got so many five star reviews online, when you select IVF clinics, success rate is way more important than 5 star reviews. People can lie, but their success rate won’t.
Describe the costs associated with your care under Mark Rispler at Innovative Fertility Center.
I spent more than 14k at the clinic.
Describe Mark Rispler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Innovative Fertility Center.
No comment as I got no embryo at all.
What specific things went wrong at Innovative Fertility Center?
  • Failed to order appropriate test
  • Failed to convey critical information
Describe the specific things that went wrong at Innovative Fertility Center.
My previous long comment describes how terrible my experience was.
1
Doctor
Mark Rispler
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
LGBTQ Care
4 of 5
Trustworthiness
2 of 5
Compassion
1 of 5
Adaptability
4 of 5
0
Clinic
Innovative Fertility Center
Manhattan Beach
NPS
Operations
1 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
LGBTQ Care
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
1 of 5