Island Fertility

4 doctors work here

Rated 9.5
Strongly recommend: 79%Neutral: 21%9.5
79% strongly recommend
6 reviews
Operations
9.2
9.2
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.6
9.6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
6.7
6.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.9
9.9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
6.2
6.2
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
375
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling
Mental health counseling
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication is not offered
Providing backup medication is not offered

This clinic has 1 office

Commack
500 Commack Road
Commack, NY 11725
(631) 638-4600

6 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
10
10
Age 25 - 26
1 IVF
Male Factor
European
Income $100K - $199K
Business Executive
Strongly Recommends
Strongly Recommends
Successful
Dr. Stelling is extremely knowledgable and very patient. He has no problem answering as many questions as you have and explains things thoroughly. He does not have a big ego and therefore has no problem with you questioning your treatment plan. If I had any urgent needs he would always respond quickly to me via phone call or email. Throughout my process he has always been kind, reassuring, positive and empathetic...
The nursing staff [at Island Fertility] was very compassionate and always promptly returned calls and emails...All monitoring appointments were typically in the early morning-early afternoon...The clinic is very well run, well staffed and clean. The clinical staff such as the doctors, nurses, sono tech, and phlebotomists are all excellent. The main weakness of the clinic is the front desk staff who often seem annoyed or like they cannot be bothered...
How was your experience with James Stelling at Island Fertility?
Dr. Stelling is extremely knowledgable and very patient. He has no problem answering as many questions as you have and explains things thoroughly. He does not have a big ego and therefore has no problem with you questioning your treatment plan. If I had any urgent needs he would always respond quickly to me via phone call or email. Throughout my process he has always been kind, reassuring, positive and empathetic.
What's one piece of advice would you give a prospective patient of James Stelling at Island Fertility?
Feel free to ask as many questions as you want and ask him to explain further if you need.
During treatment, were you treated like a number or a human with James Stelling at Island Fertility?
Dr. Stelling always remembers his patients and their information. He always reviews your results/chart before speaking with you. He understands how difficult IVF can be and empathizes.
Describe the protocols James Stelling used in your cycles at Island Fertility and their degree of success.
I used Menopur 75 & Gonal 200 for retrieval. We also used ICSI due to severe male factor.
Describe your experience with the nursing staff at Island Fertility.
The nursing staff was very compassionate and always promptly returned calls and emails.
Describe your experience with Island Fertility.
The clinic is very well run, well staffed and clean. The clinical staff such as the doctors, nurses, sono tech, and phlebotomists are all excellent. The main weakness of the clinic is the front desk staff who often seem annoyed or like they cannot be bothered.
Describe your experience with your monitoring appointments at Island Fertility.
All monitoring appointments were typically in the early morning-early afternoon
Describe the costs associated with your care under James Stelling at Island Fertility.
Our insurance covered most of the expenses. I had copays for every visit and the medications. Also paid out of pocket for PGT testing which was around $5,000.
Describe James Stelling's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Fertility.
Dr. Stelling encourages younger patients with no history of re-occuring loss to do single embryo transfers which is what I did. He explained it is recommended for the the health and safety of mom and baby. He does multiple embryo transfers based on specific medical criteria/age.
What specific things went wrong at Island Fertility?
  • Lost appointments
10
Doctor
James Stelling
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Island Fertility
Commack
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
8
Age 35
2 IUI
1 IVF
Diminished Ovarian Reserve
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Neutral
Successful
Dr. Stelling made sure to discuss my case with me, not general protocols or treatments. The visits felt tailored to my specific situation and goals...managed by medical care as well as my expectations and fears. He might talk faster than any doctor I've had before, but was always willing to slow down and explain again if asked. Our numbers didn't look great on paper and we knew from the start what we might be facing, but things worked out faster and better than expected
There was issues along the way [at Island Fertility] with the office providing accurate information about my coverage. This resulted in quite a bit of extra stress on multiple occasions. I spoke to the practice manager, who seemed understanding and promised resolution, but there was no follow through there. This does not to me take away from the care, but something to keep in mind that you are largely on your own to figure it all out.
How was your experience with James Stelling at Island Fertility?
We had our consultation with Dr. Stelling via telemedicine, as it was in the middle of the early pandemic. He spent 50+ minutes with me and my husband that day and when the call ended my husband the skeptic said "he's our guy!" I felt that way after each visit. Through the ups and the downs of the process, Dr. Stelling managed by medical care as well as my expectations and fears. He might talk faster than any doctor I've had before, but was always willing to slow down and explain again if asked. Our numbers didn't look great on paper and we knew from the start what we might be facing, but things worked out faster and better than expected. After one round of IVF I'm currently 15 weeks with a healthy baby boy. Incredibly grateful to Dr. Stelling for making this dream a reality for us.
What's one piece of advice would you give a prospective patient of James Stelling at Island Fertility?
Don't hesitate to ask him to repeat himself, he doesn't ever seem to mind. It's more important to understand.
During treatment, were you treated like a number or a human with James Stelling at Island Fertility?
Dr. Stelling made sure to discuss my case with me, not general protocols or treatments. The visits felt tailored to my specific situation and goals.
Describe the protocols James Stelling used in your cycles at Island Fertility and their degree of success.
OCP, Menopur 150 and Gonal 300 6 days, add Cetrotide 5 days, just Cetrotide last day, then HCG if I remember correctly.
Describe your experience with the nursing staff at Island Fertility.
Excellent, efficient, compassionate and knowledgable.
Describe your experience with Island Fertility.
There was issues along the way with the office providing accurate information about my coverage. This resulted in quite a bit of extra stress on multiple occasions. I spoke to the practice manager, who seemed understanding and promised resolution, but there was no follow through there. This does not to me take away from the care, but something to keep in mind that you are largely on your own to figure it all out.
Describe the costs associated with your care under James Stelling at Island Fertility.
Once our out of pocket max was met, there was little cost associated with treatment aside from egg freezing and storage.
What specific things went wrong at Island Fertility?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Island Fertility.
Described previously
10
Doctor
James Stelling
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Island Fertility
Commack
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Successful
10
10
Age 32 - 34
6 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
Unexplained
Other
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Trivax was very open to transferring two embryos . Especially in my case where we just wanted one to be a healthy pregnancy...always had a an amazing way of keeping me positive and uplifted after a failed cycle . He always took the time to talk to me , tell me all the pros versus cons out of cycles , what we would do next , what we can do differently . He always told me I will become a mother , my Road is just unfortunately a bumpy one .
I was always able to schedule my monitoring appointments [at Island Fertility] to coordinate with my work schedule . Usually they liked blood and sono done before 10am so it could be sent out for results later in the afternoon. I never EVER had a scheduling conflict and was always accommodated...My total cost for IVF not including meds was $10,000 . This included , retrieval anesthesia , transfer...I definitely feel that there are way more strengths than weaknesses for Island Fertility . The office itself is a little cold in the waiting room , I think that’s mostly all fertility clinics . They pretty much run on time for all monitoring appointments with a glitch here and there . My only issue I would say is to request to see the doctor of your choice on each monitoring appointment , if you don’t they will have you speak with a different doctor and sometimes that can leave you unsure of your protocol or results .
How was your experience with Bradley Trivax at Island Fertility?
Dr Trivax is an extremely knowledgeable, compassionate doctor . He made me feel comfortable with every decision my husband and I had to make . If it was not for him , I would have given up a long time ago . He explains every procedure in depth , makes you feel calm & confident about upcoming surgeries/procedures . I have referred two friends to him , both felt the same way and wound up pregnant . If I had insurance coverage I would love to remain his patient .
What's one piece of advice would you give a prospective patient of Bradley Trivax at Island Fertility?
You will never go any where else once you get to know Dr Trivax . Request him for all monitoring appointments .
During treatment, were you treated like a number or a human with Bradley Trivax at Island Fertility?
Dr Trivax always had a an amazing way of keeping me positive and uplifted after a failed cycle . He always took the time to talk to me , tell me all the pros versus cons out of cycles , what we would do next , what we can do differently . He always told me I will become a mother , my Road is just unfortunately a bumpy one .
Describe the protocols Bradley Trivax used in your cycles at Island Fertility and their degree of success.
My first IVF that I did with another clinic was a fail . Being that I have a low AMH , they surpressed my ovaries so much I had no follicles . When I started my first IVF with Dr Trivax , I voiced my concern about my previous cycle so we tried the “ antagonist approach . I was on Femara 2 pills per day , 225 units of Follistim , 150 units of Menopur , and after 7 days we added two doses of ganarellix twice a day until retrieval , and also an HCG trigger shot . This cycle was succesful with 6 mature eggs retrieved , 4 fertilized , 3 made it to day 5 . I transferred one AA Embryo 5 days after retrieval , I was successful and stayed pregnant until 10 weeks , unfortunately I had a missed miscarriage due to a chromosomal abnormality . Due to insurance coverage and my age we did not to PGS . For my IUIs we also tried injectable meds , either gonal f or follistim in conjunction with Femara . I had 4-6 follicles each IUI but no pregnancy .
Describe your experience with your nurse at Island Fertility. (Assigned nurse: Fran , Sam , Annette )
The nursing staff of Island Fertility , I don’t even know where to start . I’ve been with these women for two years and although I wish I’d be able to leave them , I love them all . Everyone was always rooting me on , telling me positive things after each procedure , ( this is it I know it ) ( yiur going to be pregnant I know it ) and regardless if it didn’t happen , the way they helped me stay positive was what mattered . When I had bad news , they would tell me to call at anytime with questions or concerns . If I had a bad day and would be upset in the office , they would personally come over and talk to me and hug me and tell me everything will be ok . I’ve built relationships with these women and I truly felt they wanted me to succeed and all were so supportive and there for me !
Describe your experience with Island Fertility.
I definitely feel that there are way more strengths than weaknesses for Island Fertility . The office itself is a little cold in the waiting room , I think that’s mostly all fertility clinics . They pretty much run on time for all monitoring appointments with a glitch here and there . My only issue I would say is to request to see the doctor of your choice on each monitoring appointment , if you don’t they will have you speak with a different doctor and sometimes that can leave you unsure of your protocol or results .
Describe your experience with your monitoring appointments at Island Fertility.
I was always able to schedule my monitoring appointments to coordinate with my work schedule . Usually they liked blood and sono done before 10am so it could be sent out for results later in the afternoon. I never EVER had a scheduling conflict and was always accommodated .
Describe the costs associated with your care under Bradley Trivax at Island Fertility.
I am a self pay patient . My monitoring was billed through insurance , My total cost for IVF not including meds was $10,000 . This included , retrieval anesthesia , transfer . My medications were donated to me by former IVF patients who didn’t need them anymore .
Describe Bradley Trivax's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Fertility.
Dr Trivax was very open to transferring two embryos . Especially in my case where we just wanted one to be a healthy pregnancy .
What specific things went wrong at Island Fertility?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Island Fertility.
I only ever had one issue , and that was whenever I would call . I asked for results to be faxed over to a MFM and when I arrived for my appointment they did not have the results . The situation was quickly rectified when I called Island Fertility and let them know .
10
Doctor
Bradley Trivax
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Island Fertility
Commack
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
9
9
Age 34
IUI
Anovulation
Endometriosis
Male Factor
PCOS
Recurrent Pregnancy Loss
Other
European
Other
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Safier] explained our course of treatment well. As a nurse I know and understand the medical aspect. She took the time to thoroughly make sure my husband understood what was going on too.... she has answered every concern and weighed every option with us. She made it clear that she wants us to get pregnant just as much as we want it. Not just another doctor pushing pills and treatments “hoping” for the best.
The nurses [Island Fertility] are amazing. The medical assistants are ok.... Insurance coverage was explained and then copays were not thoroughly explained I suppose. I was told one fee for testing and another for seeing the dr. So days I didn’t see the dr and only had labs drawn I was paying both fees. In perspective it’s a lot less than someone without great coverage. Just unclear.
How was your experience with Lauren Safier at Island Fertility?
She explained our course of treatment well. As a nurse I know and understand the medical aspect. She took the time to thoroughly make sure my husband understood what was going on too. With a hiccup regarding testing that requires surgery now, even though I was ready to do IUI this month, she has answered every concern and weighed every option with us. She made it clear that she wants us to get pregnant just as much as we want it. Not just another doctor pushing pills and treatments “hoping” for the best.
What's one piece of advice would you give a prospective patient of Lauren Safier at Island Fertility?
She listens so don’t be afraid to talk things aloud with her and ask all the questions no matter how small or stupid you think they are.
During treatment, were you treated like a number or a human with Lauren Safier at Island Fertility?
She listens, explains thoroughly, and validly takes concerns of mine into the course of our treatment.
Describe the protocols Lauren Safier used in your cycles at Island Fertility and their degree of success.
No results yet
Describe your experience with the nursing staff at Island Fertility.
The nurses are amazing. The medical assistants are ok. There’s one that I can’t stand. She doesn’t listen and always ends up sticking me over and over for labs until she finally gets someone else after hurting me. I know I’m tough and I’ve been drawing blood for over 10 years. I’m not a wimp or anything like that. It’s like she forgets there’s a human on the other side of the needle and not just a specimen.
Describe your experience with Island Fertility.
Insurance coverage was explained and then copays were not thoroughly explained I suppose. I was told one fee for testing and another for seeing the dr. So days I didn’t see the dr and only had labs drawn I was paying both fees. In perspective it’s a lot less than someone without great coverage. Just unclear. Office otherwise is very nice, optimistic, and supportive.
Describe the costs associated with your care under Lauren Safier at Island Fertility.
Just copays so far and medicine expenses
Describe Lauren Safier's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Fertility.
No experience
What specific things went wrong at Island Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Island Fertility.
I was told I could have my salon sono and follicle count same visit. I made the appointment and the day before someone called and said no because of billing reasons. I work nights and this is a commute for me. So to have to go in two mornings in a row after working all night is a lot. And the appointments are usually running a little behind. Still not sure if it’s because of insurance or greed.
9
Doctor
Lauren Safier
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
9
Clinic
Island Fertility
Commack
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
10
10
Age 36 - 37
8 IUI
IVF
1 Egg Freezing
Donor Sperm
Tubal Blockage
Uterine Fibroids
Other
Income $100K - $199K
Marketer or PR
3rd of 3 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
he [Dr. Bradley Trivax] was able to help my wife and I have our baby, after many years of trying...Kind, compassionate, sense of humor, attentive, skilled, and motivated to help. As a patient, we were treated like gold. Honestly, I have no complaints about this man, nor suggestions for better care. He really walked us through everything perfectly AND helped us achieve all we wanted.
Egg Retrieval and IVF [at Island Fertility]. As well as Fibroid removal...Clean, aesthetic, and bright. Sometimes frustrating wait times. Be prepared to have some flexibility in scheduling, even though that can be hard. Also, be clear in what you are looking for and make appointments in a timely manner, so you have first dibs on certain times, because they can fill up fast...[nurses are] Attentive, caring, considerate, respectful, and kind.
How was your experience with Bradley Trivax at Island Fertility?
Kind, compassionate, sense of humor, attentive, skilled, and motivated to help. As a patient, we were treated like gold. Honestly, I have no complaints about this man, nor suggestions for better care. He really walked us through everything perfectly AND helped us achieve all we wanted.
What's one piece of advice would you give a prospective patient of Bradley Trivax at Island Fertility?
Be up front with what you want. He is very direct, open, and easy to talk to.
During treatment, were you treated like a number or a human with Bradley Trivax at Island Fertility?
BEST DOCTOR- Have no idea how anyone could leave less than 10 stars for Dr. Trivax. He is a kind, funny, and SKILLED doctor who truly cares for his patients, their needs, and their wishes. He provides the best possible outcomes for them. He has given me immeasurable gifts over years of care with him. First, and most importantly, he was able to help my wife and I have our baby, after many years of trying. He really has magical abilities. He also effectively has been treating me for a large painful and persistent fibroid. I had surgery previously with a different surgeon and the after-effects were less than pleasant. With him, the post-surgery effects were super minimal... I barely knew I even had surgery. I don't know how he does it. But this man is a miracle. Thank you Dr. Trivax!
Describe the protocols Bradley Trivax used in your cycles at Island Fertility and their degree of success.
Egg Retrieval and IVF. As well as Fibroid removal.
Describe your experience with the nursing staff at Island Fertility.
Attentive, caring, considerate, respectful, and kind.
Describe your experience with Island Fertility.
Clean, aesthetic, and bright. Sometimes frustrating wait times. Be prepared to have some flexibility in scheduling, even though that can be hard. Also, be clear in what you are looking for and make appointments in a timely manner, so you have first dibs on certain times, because they can fill up fast.
Describe the costs associated with your care under Bradley Trivax at Island Fertility.
Unfortunately the costs were high because our insurance did not cover fertility treatment.
Describe Bradley Trivax's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Fertility.
n/a
10
Doctor
Bradley Trivax
Humanity
Communication
Frequency Seen
LGBTQ Care
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Island Fertility
Commack
Operations
Scheduling
Billing Department
Nursing Staff
LGBTQ Care
Clinic Atmosphere
Educational Resources
2021 - 2022, Consult
10
8
Age 33 - 34
1 IVF
Recurrent Pregnancy Loss
Unexplained
Latinx
Income $100K - $199K
1st of 2 Docs
Strongly Recommends
Neutral
Successful
he [Dr. Avner Hershlag] was great. all around he cared he was very knowledgeable. i learned a lot from him. he loves what he does. i didn't use him for my over all treatment because of the cost of his clinic. money was the only issue i had...he was very against transferring more than one embryo...he cared explained everything. i could tell he has my best interest in his heart.
they're [Island Fertility] efficient call you back quick. but their super busy they don't care to help with your schedule and their basic and cold. sometimes i felt rushed. they care about collecting the money...ivf was recommended with frozen embryo transfer and PGt testing was highly advise to hopefully prevent future miscarriage's.
How was your experience with Avner Hershlag at Island Fertility?
he was great. all around he cared he was very knowledgeable. i learned a lot from him. he loves what he does. i didn't use him for my over all treatment because of the cost of his clinic. money was the only issue i had.
What's one piece of advice would you give a prospective patient of Avner Hershlag at Island Fertility?
n/a
During treatment, were you treated like a number or a human with Avner Hershlag at Island Fertility?
he cared explained everything. i could tell he has my best interest in his heart.
Describe the protocols Avner Hershlag used in your cycles at Island Fertility and their degree of success.
ivf was recommended with frozen embryo transfer and PGt testing was highly advise to hopefully prevent future miscarriage's.
Describe your experience with the nursing staff at Island Fertility.
they were basic
Describe your experience with Island Fertility.
they're efficient call you back quick. but their super busy they don't care to help with your schedule and their basic and cold. sometimes i felt rushed. they care about collecting the money.......overall not bad
Describe the costs associated with your care under Avner Hershlag at Island Fertility.
25,000 dollars
Describe Avner Hershlag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Fertility.
he was very against transferring more than one embryo
What specific things went wrong at Island Fertility?
  • Failed to send your chart to another clinic
10
Doctor
Avner Hershlag
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Island Fertility
Commack
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources