Island Reproductive Services

Available Resources

Genetic counseling: Offered
Genetic counseling
Acupuncture is not offered: Not Offered
Acupuncture
is not offered
Mental health counseling is not offered: Not Offered
Mental health counseling
is not offered
Nutrition counseling is not offered: Not Offered
Nutrition counseling
is not offered
Administration of shots: Offered
Administration of shots
Coordinating at-home nursing: Offered
Coordinating at-home nursing
Selling medication is not offered: Not Offered
Selling medication
is not offered
Providing backup medication: Offered
Providing backup medication
South Plainfield
3000 Hadley Road
South Plainfield, NJ 07080
(908) 412-9909
Staten Island
1110 South Avenue
Staten Island, NY 10314
(718) 761-6000
On a scale from 0-10, how likely are you to recommend Island Reproductive Services to a friend?
Strongly recommend: 82%Neutral: 11%Don't recommend: 7%9.1
17 assessments
  • 82% Strongly recommend (9-10)
  • 11% Neutral (7-8)
  • 7% Don't recommend (0-6)
Operations
Poorly operated
Operated well
9.6
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
9.6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
8.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
9.5
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
8.9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
288
Annual Cycles National Avg.
344
9.3
Average Doctor Score
2 doctors
17 assessments
10
Age
33 - 37
Treated
2015 - 2019
Success with this Doc
Yes
Treatment
5 IUI, 1 IVF
Diagnosis
Male Factor, Tubal Blockage
10
We had 13 embryos frozen since our first go-round [at Island Reproductive Services]...I was on crinone gel, progesterone pills, baby aspirin, estradiol, prednisone (all different doses/times). The bloodwork was consistently done to monitor my status and where I was at with my cycle and thankfully now, my pregnancy!...Sally and Melissa [nurses] are always kind and compassionate. They always listen and take the time to explain things either over the phone or in person. I had a bleeding scare a couple of times early on, and sally was always there by phone and even came to check on me during my ultrasound visit with Dr. Traub to check the baby.
+ Read more
Age
33 - 37
Treated
2015 - 2019
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI, 1 IVF
Diagnosis
Male Factor, Tubal Blockage
10
Describe your experience with Island Reproductive Services.
Clean facility, quick service, thorough care. Most of my appointments were in Staten Island at Richmond Valley location but I did my transfers in NJ. Staff at both places both morning and evening were always nice and accommodating.
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
He was always responsive and answered my questions. He made sure I understood my treatment, the processes and expected results.
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Sally and Melissa)
Sally and Melissa are always kind and compassionate. They always listen and take the time to explain things either over the phone or in person. I had a bleeding scare a couple of times early on, and sally was always there by phone and even came to check on me during my ultrasound visit with Dr. Traub to check the baby.
What specific things went wrong at Island Reproductive Services?
  • Canceled a cycle due to clinic error
How was your experience with Michael Traub at Island Reproductive Services?
I cannot say enough good about Dr. Traub. He was always knowledgeable and straightforward, putting nerves and anxiety at ease, but always lets you know the risks of things. He was always timely, caring, spent the time with you, always available via email.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
Listen to him! He knows best. Better than you, better than google! Google will freak you out, and his advice may contradict what you read, but every time I felt something was missing based on what I read online, Dr. Traub always knew best and put my google obsession to rest. TRUST your doctor.
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
This transfer was a 5 day frozen transfer. We had 13 embryos frozen since our first go-round. I was on crinone gel, progesterone pills, baby aspirin, estradiol, prednisone (all different doses/times). The bloodwork was consistently done to monitor my status and where I was at with my cycle and thankfully now, my pregnancy! We are in the process of weaning me off the meds after just about 2 months. I am a couple days shy of 10 weeks pregnant.
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
~17-20k all-in for the first IVF process in its entirety. For the second frozen transfer about 5k all-in for procedure, meds copays etc.
Describe Michael Traub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Reproductive Services.
Based on the results of my retrieval years ago, there was no indication to transfer multiples. I appreciate his approach to single pregnancies whenever possible.
10
Doctor
Michael Traub
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Island Reproductive Services
Staten Island
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
30 - 31
Treated
2018 - 2019
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Male Factor, Unexplained
10
The strengths are that ALL of the staff [Island Reproductive Services] is lovely. The main office where IUI/IVF is done has a wonderful, friendly staff that know you by name. They’re always helpful, friendly & accomodating. The office is also very nice & clean. The location I go to (which is closer to my house) is specifically for the early morning blood work & sonograms. That staff is also wonderful. Always greeted nicely no matter how early. I feel very comfortable going there. I
+ Read more
Age
30 - 31
Treated
2018 - 2019
Success with this Doc
?
Race
European, Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Male Factor, Unexplained
10
Describe your experience with Island Reproductive Services.
The strengths are that ALL of the staff is lovely. The main office where IUI/IVF is done has a wonderful, friendly staff that know you by name. They’re always helpful, friendly & accomodating. The office is also very nice & clean. The location I go to (which is closer to my house) is specifically for the early morning blood work & sonograms. That staff is also wonderful. Always greeted nicely no matter how early. I feel very comfortable going there. I honestly don’t have anything bad to say about this clinic. I have yet to encounter any issues with them thus far.
During treatment, were you treated like a number or a human with Eric Knochenhauer at Island Reproductive Services?
I felt like a human because of his delivery and explanations. He looked us in the eye when giving us the very detailed information. He drew us pictures to better explain. He joked around at times making it a little more lighthearted. He answered any question no matter how many times I asked. It’s always been a good experience thus far.
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Katie)
I really like Katie. She did one of my IUIs and I had no issue with it. She always returns calls promptly and answers any & all questions, no matter how repetitive. One cycle when i couldn’t make it in on IUI day due to a snow storm that left me stranded, she talked to me with such compassion. We were calling each other back & forth. She was comforting & overall very helpful. She’s extremely knowledgeable. I trust her very much.
How was your experience with Eric Knochenhauer at Island Reproductive Services?
I found him to be nice, smart and to the point. He doesn’t sugar coat things. He isn’t going to hug you and coddle you. But he will explain everything in detail. He’ll let you know all the bad things that can happen. He keeps it real and I liked that. He also has a sense of humor which is nice.
What's one piece of advice would you give a prospective patient of Eric Knochenhauer at Island Reproductive Services?
Don’t expect to have your hand held or be talked to like a child. You’re getting the facts, you’re getting what you need.
Describe the protocols Eric Knochenhauer used in your cycles at Island Reproductive Services and their degree of success.
After my husband and I were tested (blood work, semen analysis, sonogram, HSG) he advised that my husband has slight male factor and our best option would be to start with IUI. 1st cycle was without any medication. It resulted in a negative result. 2nd cycle was with clomid, estradiol & progesterone - also negative. 3rd cycle with clomid, estradiol & progesterone - also negative. At this point we sit down with him & go over everything. He says that a polyp (which was detected during HSG should be removed - I had initially decided against the surgery out of fear of surgery - I have Lupus & don’t usually recover well from surgery). He advised me that where my polyp is can cause a miscarriage (70% chance). He left it to us if we wanted to do the next IUI cycle before my surgery (January ‘19) or to not risk it & put it on hold til after surgery. We decided to put it on hold. I had surgery in January - he removed the whole polyp which was bigger than expected. I healed well with no issues & am scheduled for my 4th IUI tomorrow. I’ve taken clomid & estradiol so far this cycle & will most likely be put on progesterone afterwards.
Describe the costs associated with your care under Eric Knochenhauer at Island Reproductive Services.
Sonograms $30 each time Blood work $20 each time Visit $30 each time IUI $20 each time Clomid $6 each prescription Estradiol $6 each prescription Progesterone $6 each prescription Trigger shot $165 each Surgery $300
10
Doctor
Eric Knochenhauer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Island Reproductive Services
Staten Island
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
32
Treated
2018
Success with this Doc
?
Treatment
5 IUI, 1 IVF
Diagnosis
Endometriosis
10
The clinic [Island Reproductive Services] runs very efficiently, especially in the morning for morning monitoring. For my first IVF visit, I met with a nurse who taught me how to prepare and administer the injections and I also met with a financial coordinator who explained the costs involved. It was a convenient to be able to meet with them both on the same day...Dr. Traub has two nurses, Melissa and Sally, and they are both kind and compassionate. I always felt comfortable asking them questions, and they never made me feel silly for doing so. They have helped me a lot throughout this process.
+ Read more
Age
32
Treated
2018
Success with this Doc
?
Race
European
Income
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI, 1 IVF
Diagnosis
Endometriosis
10
Describe your experience with Island Reproductive Services.
The clinic runs very efficiently, especially in the morning for morning monitoring. For my first IVF visit, I met with a nurse who taught me how to prepare and administer the injections and I also met with a financial coordinator who explained the costs involved. It was a convenient to be able to meet with them both on the same day.
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
It is evident that Dr.Traub truly cares about his patients. He very patiently answers every question that I have, and he allows his patients to email him at any time with any additional questions or concerns.
Describe your experience with the nursing staff.
Dr. Traub has two nurses, Melissa and Sally, and they are both kind and compassionate. I always felt comfortable asking them questions, and they never made me feel silly for doing so. They have helped me a lot throughout this process.
How was your experience with Michael Traub at Island Reproductive Services?
Dr. Traub is very knowledgeable and caring. He is honest, and he makes his decisons based on his own experiences as well as based on current research. In terms of performing procedures, it is evident that he is extremely experienced and careful as they cause minimal discomfort.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
My advice would be to listen to what he says and ask him any questions you may have as opposed to turning to google for answers.
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
For my egg retrieval, I was initially started on a low dose combination of Menopur/Gonal F. After a few days, my follicles were not responding so he increased the dose of each and I also started doing the injections IM, and the combination of these things did the trick. I remember being very discouraged when I found out that my follicles were not responding but Dr. Traub was reassuring in saying that he was not yet concerned and he simply thought we had to make a couple adjustments. And he was right. I took five days of Cetrotide prior to my retrieval and I did a dual trigger of 40 units of Lupron and HcG.
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
Roughly $15,000
Describe Michael Traub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Reproductive Services.
Dr. Traub is definitely a proponent of single embryo transfer, as long as they are genetically normal embryos, and he fully explains why.
10
Doctor
Michael Traub
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Island Reproductive Services
Staten Island
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
28 - 32
Treated
2014 - 2018
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Male Factor, PCOS
10
Strengths: they call when they say they are going to. They elaborate on EVERYTHING. They are on time with appointments. They are accommodating to your needs. Weaknesses: okay honestly I have never been in a situation where I was like “I wish they did...” I have experience in the medical field and they really make your experience as smooth sailing as possible. Smiles all around...even the sad crappy appointments they somehow make it alright.
+ Read more
Age
28 - 32
Treated
2014 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Male Factor, PCOS
10
Describe your experience with Island Reproductive Services.
Strengths: they call when they say they are going to. They elaborate on EVERYTHING. They are on time with appointments. They are accommodating to your needs. Weaknesses: okay honestly I have never been in a situation where I was like “I wish they did...” I have experience in the medical field and they really make your experience as smooth sailing as possible. Smiles all around...even the sad crappy appointments they somehow make it alright.
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
He addressed all my concerns, answered all my crazy questions. He is so honest and so blunt which is appreciated more than he knows.
Describe your experience with the nursing staff.
They are just the loveliest bunch! They speak to you and treat you like they care, they sympathize, they explain everything in detail. I can’t tell you how many times my questions were answered before I even asked.
What specific things went wrong at Island Reproductive Services?
  • Lost paperwork
How was your experience with Michael Traub at Island Reproductive Services?
From the get go he was able to figure out why we are having trouble conceiving. The way he speaks is so confident, he knows what he is talking about and he knows something needs to change with protocol. He won’t sit there and keep trying the same thing when he knows it is not going to work. He responds to you through email at any time...nights...weekends....it’s amazing. Things aren’t going our way with treatment and he’s determined to get something to work for us. We’re on the Ivf route now and it’s scary and exciting but there’s a calm feeling knowing that I’m going to be under his care.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
Prepare for bluntness. I actually love that more than sugarcoating it. Just lay it all out there, give it to me straight doc.
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
For both iuis I went for baseline bloodwork and ultrasound, then I took letrozole CD 4-8 (the first time) and CD 3-7 (the second time). I went back for a follicle check twice since My follicles we’re slacking. I did the trigger shot 36 hours before iui both times. The iui procedure took 2 minutes and then he talked to us for a few minutes more. Unfortunately they both ended in negative results which now brings us to Ivf. We have not started because we have no coverage and the expenses are a little steep.
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
Both iuis were $1250
10
Doctor
Michael Traub
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Island Reproductive Services
South Plainfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
29
Treated
2018
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Endometriosis, Poor Egg Quality
10
Island Reproduction is amazing. They are knowledgeable, compassionate, and have unbelievable success rates for women like myself and many others. As far as weaknesses are concerned i truly cannot thing of a single weakness. The doctors and staff and just amazing. When we “graduated” from Dr Traub back to our OB is was bittersweet. We were sad to move on because the office had pretty much become a family to us; and excited because that meant our little one was growing and progressing well
+ Read more
Age
29
Treated
2018
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Endometriosis, Poor Egg Quality
10
Describe your experience with Island Reproductive Services.
Island Reproduction is amazing. They are knowledgeable, compassionate, and have unbelievable success rates for women like myself and many others. As far as weaknesses are concerned i truly cannot thing of a single weakness. The doctors and staff and just amazing. When we “graduated” from Dr Traub back to our OB is was bittersweet. We were sad to move on because the office had pretty much become a family to us; and excited because that meant our little one was growing and progressing well.
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
Dr. Traub and his staff were so warm and welcoming each time my husband and I entered the office. Through the retrieval process and surgeries done for the endometriosis Dr. Traub and his staff always made us feel comfortable and informed to each step of the process. They made one of the hardest processes my husband and I have gone through that much easier.
Describe your experience with the nursing staff.
They were absolutely wonderful. Compassionate and knowledgeable. Whenever I had questions they always answered them confidently and made me feel comfortable with their responses. Any time I called the office with questions they called back before the end of the night each time.
How was your experience with Michael Traub at Island Reproductive Services?
Dr. Traub took the time and effort each time we entered his office. When I sent emails with concerns he answered them within hours to ease my mind and reassure that everything was okay. He was very straight forward with results and plans going forward.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
Trust everything he says! He’s always right!
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
Dr. Traub had us skip straight to IVF due to endometriosis. He was forward with our options. He set us up with the nurses who explained the medication and administration of such medication prior to egg retrieval. Once we retrieved our eggs Dr. Traub explained what he had retrieved once I was able to understand. The office kept constant contact with us over the 6 days that the embryos developed. When it came time to implant Dr. Traub explained the entire procedure to me step by step and walked me through each moment as he completed the transfer. Happy to report we are currently pregnant and progressing nicely with a healthy pregnancy. Dr. Traub also removed endometriosis via laparoscopic surgery. Once again Dr. Traub explained everything every step of the way and was very compassionate with my husband after the procedure.
Describe your experience with your monitoring appointments at Island Reproductive Services.
They were very easy and simple to make. Each time I went for blood work on the morning I completed a Sono if needed. The best part about doing them back to back was that the hours they did this were before work so I didn’t miss a day of work or have to leave early.
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
Approximately $6,000 out of pocket. That includes all medications, copays for procedures (including the IVF process), and all blood work and sonogram copays.
Describe Michael Traub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Reproductive Services.
None
10
Doctor
Michael Traub
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Island Reproductive Services
Staten Island
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Michael Traub at Island Reproductive Services.

10
Age
41
Treated
2018
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Tubal Blockage, Uterine Fibroids
10
I did not experience a weakness with the clinic [Island Reproductive Services]... it’s a one stop shop. Everything you need for fertility treatments is present. Having to go to the same place for various procedures helps keep the patient calm, always knowing what to expect. The staff makes a point to learn names and call you by your name before filling out paper work. The entire staff showed deep compassion and decorum to my husband as he went for sperm samples. My husband is very humble and he felt comfortable with all the staff.
+ Read more
Age
41
Treated
2018
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Tubal Blockage, Uterine Fibroids
10
Describe your experience with Island Reproductive Services.
Strengths: it’s a one stop shop. Everything you need for fertility treatments is present. Having to go to the same place for various procedures helps keep the patient calm, always knowing what to expect. The staff makes a point to learn names and call you by your name before filling out paper work. The entire staff showed deep compassion and decorum to my husband as he went for sperm samples. My husband is very humble and he felt comfortable with all the staff. I did not experience a weakness with the clinic.
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
Dr. Traub and his team were thorough and explained every step of the process.
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Sally and Melissa; they worked as a team and knew me well.)
Sally and Melissa walked me through the process of my IVF medicine. They called me around the same time every day, considerate of my work schedule. Sally was the nurse at my egg retrieval seeing me through the entire process.
How was your experience with Michael Traub at Island Reproductive Services?
During my initial consultation, Dr. Traub explained the method he uses in diagnosing potential infertility. This included a battery of blood tests, x-rays, and sonograms. After each of these steps, Dr. Traub informed my husband and I of our next steps. Dr. Traub gave us all the necessary information to make our decision in starting our family.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
The advice does not relate to Dr. Traub as a physician, but rather the process. Dr. Traub is thorough and a prospective patient needs to be patient with the process.
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
Dr. Traub always started with a benchmark blood test. After establishing information, medicine would be prescribed followed by more blood tests to ensure that the levels were correct. As we got closer to retrieving the eggs, sonograms were given every few days. The idea was to stimulate my ovaries, but not over stimulate gathering many eggs, but not all viable for fertilization.
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
Our insurance covered 75%. We were responsible for 25% of the total cost.
Describe Michael Traub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Reproductive Services.
I only had one viable embryo after genetic testing. Previous to this, Dr. Traub explained that given my age, weight, and pre existing condition of high blood pressure, more than one embryo transfer would be unsafe to my overall health.
10
Doctor
Michael Traub
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Island Reproductive Services
Staten Island
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Michael Traub at Island Reproductive Services.

1
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
No
Treatment
1 IUI, 2 IVF, 2 Egg Freezing
Diagnosis
Diminished Ovarian Reserve
1
They [Island Repro Services] are efficient in their workflow. Received co-insurance bills which was somewhat annoying. It seems like there were always charges for something even though my insurance covers monitoring...Sally was great and showed empathy to me as a patient. However, she would not answer questions and I would need to email Dr. Traub anyway. The other nursing staff were ok, including the sonogram techs and the phlebotomist. They were all nice, but were not very knowledgeable about answers to questions.
+ Read more
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
No
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
1 IUI, 2 IVF, 2 Egg Freezing
Diagnosis
Diminished Ovarian Reserve
1
Describe your experience with Island Reproductive Services.
They are efficient in their workflow. Received co-insurance bills which was somewhat annoying. It seems like there were always charges for something even though my insurance covers monitoring.
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
He is an ok doctor, but doesnt have the best bed side manner. The office runs efficiently, but sometimes it seems like they are just out to make money. My one gripe is that I was and still am very emotionally invested and he never once told me to take a break or anything. Right after surgery we did another retrieval. I dont think he is able to see holistically at all fertility related needs. He is just looking at things from a medical stand point.
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Sally)
Sally was great and showed empathy to me as a patient. However, she would not answer questions and I would need to email Dr. Traub anyway. The other nursing staff were ok, including the sonogram techs and the phlebotomist. They were all nice, but were not very knowledgeable about answers to questions.
How was your experience with Michael Traub at Island Reproductive Services?
When the results were not as expected, he said its just bad luck. When after four transfers with five embryos there was no pregnancy, he compared my eggs to that of a honda and said i would never be a benz. I wish he was more upfront about things instead of waiting until there are no other options except starting over. in terms of demeanor hes a nice guy, but again doesnt see fertility issues as anything more than from a medical perspective. Vitamins, acuptuncture, etc. are all bs to him. only after 3 failed transfers did he even agree to a endo scratch even though he called it fraud previously.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
if you are paying out of pocket, he will never say no. that means that where another doctor might say take a break to heal after surgery, he would never do that.
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
dr traub only subscribes to antagonist protocols. i did high stims with clomid and he never tried anything different.
Describe your experience with your monitoring appointments at Island Reproductive Services.
it was very efficient. they never seemed to have more than 3-4 patients in the office at one time.
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
it cost 22k for two cycles; paid out of pocket plus thousands more for medication.
Describe Michael Traub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Reproductive Services.
he prefers to do a single transfer, but if you are paying out of pocket it seems like he will do whatever you request.
0
Doctor
Michael Traub
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
1
Clinic
Island Reproductive Services
Staten Island
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
36 - 37
Treated
2016 - 2017
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Anovulation, Endometriosis, PCOS
10
They [Island Repro Services] are warm and friendly. Every time I have a question or need clarification they take the time to clearly explain my treatment. They make sure I understand my conditions, how they affect my treatment. They are always patient with me and willing to answer billing and finance questions as well. I never feel rushed and I never feel like I am being bother in any way... They could give more info about payments and your test results numbers up front without you having to ask.
+ Read more
Age
36 - 37
Treated
2016 - 2017
Success with this Doc
No
Race
European, Latino, Black or African-American, Native American, Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Anovulation, Endometriosis, PCOS
10
Describe your experience with Island Reproductive Services.
They are kind, compassionate, and good communicators. They could give more info about payments and your test results numbers up front without you having to ask.
During treatment, were you treated like a number or a human with Eric Knochenhauer at Island Reproductive Services?
I absolutely love doctor Dr. Knochenhauer and his staff. They are warm and friendly. Every time I have a question or need clarification they take the time to clearly explain my treatment. They make sure I understand my conditions, how they affect my treatment. They are always patient with me and willing to answer billing and finance questions as well. I never feel rushed and I never feel like I am being bother in any way. I have complete trust in Dr. Knochenhauer.
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Katie )
Katie is just as great as Dr. Knochenhauer. She is patient, kind, understanding and very knowledgeable.
How was your experience with Eric Knochenhauer at Island Reproductive Services?
I have seen Dr. Knochenhauer several times. I come in with questions about my treatment, what next steps are, and why he feels the treatment he choose is best for me. I leave every appointment with a clear understanding of what my current progress is. What we know about my reproductive system. What the best plan of action is and why Dr. Knochenhauer feels that the recommended treatment will work best for me.
What's one piece of advice would you give a prospective patient of Eric Knochenhauer at Island Reproductive Services?
Never be afraid to ask your questions.
Describe the protocols Eric Knochenhauer used in your cycles at Island Reproductive Services and their degree of success.
To treat anovulation My first cycle was 5mg Letrozole with a 250mcg ovidrel trigger shot, 200 mg progesterone, 2 mg estradiol and times intercource. My second cycle was 10 mg Letrozole with a 250 mcg ovidrel trigger shot, progesterone and estrogen were not needed and we had timed intercorse. Due to my hormone levels, and lining My third cycle was an IUI with 10 mg Letrozole, 2 mg progesterone and 4 mg estradiol.
Describe the costs associated with your care under Eric Knochenhauer at Island Reproductive Services.
Yes they advised what the cost would be
10
Doctor
Eric Knochenhauer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Island Reproductive Services
Staten Island
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Eric Knochenhauer at Island Reproductive Services.

8
Age
30
Treated
2018
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
8
Nursing staff [at Island Reproductive Services] is great, very caring. Even the billing staff is kind and caring and informative. MD [Dr. Michael Traub] responses to emails in a timely matter making him feel very accessible to you. He will explain anything you ask. Have only done three failed IUIs so far so unable to speak of IVF course just yet...[nurses] Always very compassionate and caring when on the phone giving you negative results and in person. They are great.
+ Read more
Age
30
Treated
2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
8
Describe your experience with Island Reproductive Services.
Nursing staff is great, very caring. Even the billing staff is kind and caring and informative. MD responses to emails in a timely matter making him feel very accessible to you. He will explain anything you ask. Have only done three failed IUIs so far so unable to speak of IVF course just yet
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
Answers emails quickly, I wouldn’t say that it felt very personalized, but the doctor himself always answered any question I had in a timely matter and felt approachable
Describe your experience with the nursing staff.
All the nursing staff is wonderful. Always very compassionate and caring when on the phone giving you negative results and in person. They are great.
How was your experience with Michael Traub at Island Reproductive Services?
He’s very blunt and doesn’t sugar coat your situation - which I appreciate. I never felt pressure to jump into IVF, although he recommended that be the best course of action for me- I went with IUI first and he never made me feel like that was wrong- just honest that it doesn’t have the best odds. We are embarking on an IVF treatment soon so I’ll be able to speak to that in the future -however he is always just an email away and answers promptly.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
I think with any doctor you need to trust them, if you feel like you don’t have that then that doctor is not right for you
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
IUI x 3 with clomid 50mg day 2-7 cycle and then trigger shot 36 hours before IUI All negative
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
IVF cycle estimated at 9,000 with basic PGS and freezing, but without medication
8
Doctor
Michael Traub
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
8
Clinic
Island Reproductive Services
Staten Island
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
32 - 35
Treated
2015 - 2018
Success with this Doc
Yes
Treatment
2 IVF, Egg Freezing
Diagnosis
Male Factor, Tubal Blockage
10
There is usually not a long wait at all [at Island Reproductive Services]. It is very clean and a friendly environment. Blood work happens early morning, the good thing is you are able to go without missing work. I would go in for my blood work and scan at 7 am, then be able to make it to work on time. They would call with any changes to my medication that i needed...When a nurse called me to change my medication they would go over it and not hang up until they were sure i understood.
+ Read more
Age
32 - 35
Treated
2015 - 2018
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF, Egg Freezing
Diagnosis
Male Factor, Tubal Blockage
10
Describe your experience with Island Reproductive Services.
There is usually not a long wait at all. It is very clean and a friendly environment. Blood work happens early morning, the good thing is you are able to go without missing work. I would go in for my blood work and scan at 7 am, then be able to make it to work on time. They would call with any changes to my medication that i needed.
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
Going through this process is extremely difficult. Dr Traub and his staff took time out to speak with me and explain things to me. Sometimes i was emotional, when that occurred they were patient. Dr Traub understood I wanted to get straight to the point, even when he was delivering bad news, he took his time and over the years made me feel as if i was his only patient. He didnt give me up, and made me feel hopeful when i wanted to give up.
Describe your experience with the nursing staff.
Super Friendly. Caring. When a nurse called me to change my medication they would go over it and not hang up until they were sure i understood.
How was your experience with Michael Traub at Island Reproductive Services?
Dr. Traub is a very caring doctor. He took time to answer any questions i ever had. I would email him constantly, and would get a response even if it was Friday or Saturday night. He explained every procedure to me and explained why or how things accrued. I wouldn't have my family if not for him.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
He is very straight forward and to the point. You need to meet with him a few times before you understand how he is as a doctor. After your first few visits you wont want any other doctor!
10
Doctor
Michael Traub
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Island Reproductive Services
South Plainfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Traub at Island Reproductive Services.

10
Age
31 - 36
Treated
2012 - 2017
Success with this Doc
?
Treatment
6 IUI, 3 IVF
Diagnosis
Other, Unexplained
10
Katie and Roe [nurses at Island Reproductive Services] were a pleasure to deal with. Always friendly and compassionate when things did not go well. They were genuinely upset as well. I could not have done a lot of this with out them and their guidance and patience with helping me.... All staff at this clinic are amazing and truly care about your well being and mental state when things don't go as planned. They never rushed me and always answered my numerous and constant questions.
+ Read more
Age
31 - 36
Treated
2012 - 2017
Success with this Doc
?
Race
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 IUI, 3 IVF
Diagnosis
Other, Unexplained
10
Describe your experience with Island Reproductive Services.
In the beginning the location was concoent for me however they did retrievals and transfers in the NJ office. This was out of the way. They have since built a beautiful new state of the art facility however it is now much further for me.
During treatment, were you treated like a number or a human with Eric Knochenhauer at Island Reproductive Services?
All staff at this clinic are amazing and truly care about your well being and mental state when things don't go as planned. They never rushed me and always answered my numerous and constant questions.
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Katie)
Katie and Roe were a pleasure to deal with. Always friendly and compassionate when things did not go well. They were genuinely upset as well. I could not have done a lot of this with out them and their guidance and patience with helping me
What specific things went wrong at Island Reproductive Services?
  • Failed to call in prescriptions to pharmacy
How was your experience with Eric Knochenhauer at Island Reproductive Services?
Dr K is very knowledgeable in his field. He was always open and honest and took time to see me any time I had a question. His dry sense of humor really helped me get through some difficult situations. And he is very compassionate. He wants to see his patients succeed.
What's one piece of advice would you give a prospective patient of Eric Knochenhauer at Island Reproductive Services?
Always push for the treatment you want. I did a lot of my own research and requested separate tests be done that weren't initially offered.
Describe the protocols Eric Knochenhauer used in your cycles at Island Reproductive Services and their degree of success.
I had no real issues so it was a matter of trial error. Once I had repeated failed attempts he had me take multiple blood tests, saline sono and an endometrial scratch where some issues were found. And my medication changed as a result.
Describe Eric Knochenhauer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Reproductive Services.
It was always our choice as a couple. He was not fond of transferring more than 2 but we agreed so there was never any issues
10
Doctor
Eric Knochenhauer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Island Reproductive Services
Staten Island
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

N/A
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
?
Treatment
3 IUI, 2 IVF
Diagnosis
Unexplained
N/A
Every time I went into the clinic [Island Reproductive Services-Staten Island], they knew my name as I walked in the door and greeted me kindly. Also with Dr. Knochenhauer personally, I can tell he truly cares about getting me pregnant and it’s upsetting to him as well.... I’m so not remember all dosage but every IVF cycle I took Estradiol, PIO and medrol but dosage would be adjusted each time after blood and sono if needed. Last cycle I also took baby aspiring which had a positive beta but sadly it turned out to be a chemical pregnancy.
+ Read more
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 2 IVF
Diagnosis
Unexplained
N/A
During treatment, were you treated like a number or a human with Eric Knochenhauer at Island Reproductive Services?
Every time I went into the clinic, they knew my name as I walked in the door and greeted me kindly. Also with Dr. Knochenhauer personally, I can tell he truly cares about getting me pregnant and it’s upsetting to him as well.
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Katie)
Very kind and ready to answer any questions
How was your experience with Eric Knochenhauer at Island Reproductive Services?
Dr. Knochenhauer makes sure you understand the protocol and the risks. He goes everything until you’re comfortable with it and it very compassionate. Even though I have not had success yet, I wouldn’t hange doctors because he is doing everything possible to figure out what my issue is. I have had numerous tests and different protocols. I finally ya da positive last transfer and am very hopeful for this coming transfer.
What's one piece of advice would you give a prospective patient of Eric Knochenhauer at Island Reproductive Services?
Just trust in what he is telling you and if you have any questions at all, ask.
Describe the protocols Eric Knochenhauer used in your cycles at Island Reproductive Services and their degree of success.
I’m so not remember all dosage but every IVF cycle I took Estradiol, PIO and medrol but dosage would be adjusted each time after blood and sono if needed. Last cycle I also took baby aspiring which had a positive beta but sadly it turned out to be a chemical pregnancy.
10
Doctor
Eric Knochenhauer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
Nursing
– Read less
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10
Age
39 - 40
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
3 IUI, 2 IVF
Diagnosis
10
The wait to see doctor is sometimes quite long [at Island Reproductive Services]. However they never seem to schedule too many patients on one day. I have never seen more than 4 patients waiting. The office staff is quite pleasant and helpful.... Both doctor and nurses and other office workers were pleasant and helpful. They made it a point to know you name and was quick to answer any questions.
+ Read more
Age
39 - 40
Treated
2017 - 2018
Success with this Doc
Yes
Race
Black or African-American
Income
Occupation
Operations
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 2 IVF
Diagnosis
10
Describe your experience with Island Reproductive Services.
The wait to see doctor is sometimes quite long. However they never seem to schedule too many patients on one day. I have never seen more than 4 patients waiting. The office staff is quite pleasant and helpful.
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
Both doctor and nurses and other office workers were pleasant and helpful. They made it a point to know you name and was quick to answer any questions.
Describe your experience with your nurse at Island Reproductive Services.
They were nice and available to answer any questions.
How was your experience with Michael Traub at Island Reproductive Services?
Dr Traub was the second RE I visited as I was with treatment from the first. Dr. Traub was candid and plainly explained the entire IVF process and expectations. I like that he was always pleasant, positive and knowlegeable.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
I would advise you to ask ask any questions you might have to better know the entire fertility journey.
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
My first RE had me on a mini IVF and this I found was wasteful considering the expense. I yielded 3 egg. Dr. Traub disagreed with this treatment. His treatment was just a "norma" IVF protcol. I was able to get 8 eggs and 5 day 5 embryos. All were PGS tested normal.
Describe Michael Traub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Reproductive Services.
Dr. Traub prefers single transfer. I was given the option to select the specific embryo I wished to transfer.
10
Doctor
Michael Traub
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Island Reproductive Services
South Plainfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Michael Traub at Island Reproductive Services.

10
Age
33 - 34
Treated
2017 - 2018
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
[Island Reproductive Services-Staten Island is] Clean, calm environment. Always willing to accommodate you, answers all questions and always returns calls . Conventiely open during evening hours for those that work and return calls on weekends... [The nursing staff is] Very welcoming and always willing to answer questions
+ Read more
Age
33 - 34
Treated
2017 - 2018
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Island Reproductive Services.
It’s great and I highly recommend. Clean, calm environment. Always willing to accommodate you, answers all questions and always returns calls . Conventiely open during evening hours for those that work and return calls on weekends
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
Dr Traub always answers any and all questions and explains everything in details without rushing you out. He explained that my chances of conceiving without ivf were extremely slim but went ahead and tried iui as well as a couple of cycles with just fertility treatments but all resulted in a negative pregnancy test
Describe your experience with the nursing staff.
Very welcoming and always willing to answer questions
How was your experience with Michael Traub at Island Reproductive Services?
He is an excellent dr with a caring and compassionate personality. He truly puts his all into every one of his patients and explains every thing in detail . I never felt rushed in his office . Always felt very comfortable and knew going Into this what kind of outcome to expect based on our discussion. Dr Traub feels with my diminished ovarian eggs I need ivf but don’t have the funds for it and still allowed me to go ahead and try fertility drugs and a few iui cycles to test my luck.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
He’s one of the most caring and honest dr’s.
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
Copays for visits and iui cycles
10
Doctor
Michael Traub
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Island Reproductive Services
Staten Island
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Traub at Island Reproductive Services.

10
Age
37
Treated
2017
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
The nurse [at Island Reproductive Services] always knew my name, I was always called with instructions and the doctor always was ready to speak with me at the appointment...The basic with ICSI was about 11-12k, anesthesia 600, we had a frozen cycle , extra embryo transfer was 3k...We had 3 embryos to transfer one high grade and the other two lower. Dr suggested to transfer just one of the highest quality and my husband wanted to transfer two but dr suggested that it will not raise our odds too much. We decided with one and this did not take. After that we went with two and one took resulting in one live pregnancy.
+ Read more
Age
37
Treated
2017
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Island Reproductive Services.
The Staten Island location is new nice and clean. The NJ is really old and could use some cleanup. I know that Dr Traub wants to move all the retrieval to SI but I think he is waiting for all the permits.
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
The nurse always knew my name, I was always called with instructions and the doctor always was ready to speak with me at the appointment.
How was your experience with Michael Traub at Island Reproductive Services?
dr Traub was always available and super responsive to the emails. Whatever questions I had they were answered. When our first transfer didn't work we were seen the same day we found out and he already had few options for us to choose from. He explained to us all the pros and cons of each.
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
Ask questions and they will be answered. Ask for all the options and be prepared when you go in.
Describe the protocols Michael Traub used in your cycles at Island Reproductive Services and their degree of success.
I was told right away my options and best and worse case scenarios. I am as on high dose of gonal F, Menopur and clomid as I am a poor responder. This resulted in 7 eggs retrieved and all of them fertilized. 4 were frozen and PGA tested. 3 were normal.
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
The basic with ICSI was about 11-12k, anesthesia 600, we had a frozen cycle , extra embryo transfer was 3k
Describe Michael Traub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Reproductive Services.
We had 3 embryos to transfer one high grade and the other two lower. Dr suggested to transfer just one of the highest quality and my husband wanted to transfer two but dr suggested that it will not raise our odds too much. We decided with one and this did not take. After that we went with two and one took resulting in one live pregnancy.
10
Doctor
Michael Traub
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Island Reproductive Services
Staten Island
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Verified

This patient has provided documentation of treatment at this clinic.

8
Age
36 - 38
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
2 IVF, Embryo Freezing
Diagnosis
Tubal Blockage, Uterine Fibroids
8
During the 2 week wait they [Island Repro Services ] know patients are anxious about results and no one called to give us results making us nervous...I had nurse Sally and she she was caring l. Helpful and amazing....Close to home, hours are very convenient... Even on holidays arrangements are made for the facility to be open if you need it...Overall it was a great experience...Dr traub was knowledgeable in his field and responded to emails and concerns almost immediately.
+ Read more
Age
36 - 38
Treated
2014 - 2016
Success with this Doc
Yes
Race
Black or African-American
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IVF, Embryo Freezing
Diagnosis
Tubal Blockage, Uterine Fibroids
8
Describe your experience with Island Reproductive Services.
Close to home, hours are very convenient if there is a major concern, Dr traub is just an email away and he responds almost immediately. Even on holidays arrangements are made for the facility to be open if you need it.
During treatment, were you treated like a number or a human with Michael Traub at Island Reproductive Services?
Care was professional and he was knowledgeable in the field
Describe your experience with the nursing staff.
I had nurse Sally and she she was caring l. Helpful and amazing.
What specific things went wrong at Island Reproductive Services?
  • Failed to call with results
How was your experience with Michael Traub at Island Reproductive Services?
Dr traub was knowledgeable in his field and responded to emails and concerns almost immediately. He was aware of the situation and made sure we understood what we were getting into. Overall it was a great experience
What's one piece of advice would you give a prospective patient of Michael Traub at Island Reproductive Services?
Be patient, listen and ask questions when you have concerns
Describe the costs associated with your care under Michael Traub at Island Reproductive Services.
Ended up costing and 9,000$ without medications
Describe Michael Traub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Reproductive Services.
Dr traub wanted us to transfer a single embryo to decrease chances of multiple pregnancies but we were not so comfortable with the singleton transfer
8
Doctor
Michael Traub
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Island Reproductive Services
Staten Island
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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9
Age
36
Treated
2019
Success with this Doc
16 Eggs Frozen
Treatment
1 Egg Freezing
Diagnosis
9
Wait time [Island Reproductive Services] was in the waiting room was limited. Usually brought right in to a room, which was nice. The nurse called back later in the day in a timely manner. At anytime you could call the office and speak to a nurse or have the doctor call you back.... From beginning to end the nurses were amazing. They showed compassion and care at every step. They were patient in explaining procedures.
+ Read more
Age
36
Treated
2019
Success with this Doc
16 Eggs Frozen
Race
Ashkenazi Jewish
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Egg Freezing
Diagnosis
9
Describe your experience with Island Reproductive Services.
Wait time was in the waiting room was limited. Usually brought right in to a room, which was nice. The nurse called back later in the day in a timely manner. At anytime you could call the office and speak to a nurse or have the doctor call you back.
During treatment, were you treated like a number or a human with Eric Knochenhauer at Island Reproductive Services?
Called each day by the nurse to update on progress and the office staff was very nice
Describe your experience with the nursing staff.
From beginning to end the nurses were amazing. They showed compassion and care at every step. They were patient in explaining procedures.
How was your experience with Eric Knochenhauer at Island Reproductive Services?
Dr. Knockenhauer was very thorough and patient during the consultation appointment. He Made call backs when asked to. Explained everything in detail and spent lots of time answering questions and concerns.
What's one piece of advice would you give a prospective patient of Eric Knochenhauer at Island Reproductive Services?
Thinknof questions before you go for consultation
Describe the protocols Eric Knochenhauer used in your cycles at Island Reproductive Services and their degree of success.
Objective medications to increase egg maturity.
Describe the costs associated with your care under Eric Knochenhauer at Island Reproductive Services.
Insurance did not cover my procedure or medications
9
Doctor
Eric Knochenhauer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Island Reproductive Services
Staten Island
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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