IVF Fertility Center

1 doctors work here

Rated 10
Strongly recommend: 100%10
100% strongly recommend
16 reviews
Operations
10
10
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.7
9.7
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
10
10
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
10
10
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
9.4
9.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
84
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Pasadena
10 Congress Street, Suite 200
Pasadena, CA 91105

16 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 42 - 43
1 IVF
Male Factor
East Asian
Teacher
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Kuo is very calm, organized and thorough at each appointment. He takes the time to adjust medications and appointment times to ensure the best possible outcome. Whenever I email/text him with questions, even on the weekends, he always responds fairly quickly, usually within a few hours, or at least by the end of the day...limits the number of patients he sees. My husband and I were on a waitlist before we were able to see him. We liked how the staff knew our names and we never felt rushed at appointments...
Our care coordinator, Eliana, [at IVF Fertility Center] was very organized, efficient, and patient. She always responded promptly to our questions...appointments are always on time, since the clinic has a strict tardiness policy, which requires all patients to arrive either early or on time. Also, pricing is always shared upfront, so there are no surprises. They will also advise you on whether to pay certain items out-of-pocket or through health insurance, whichever cost less...
How was your experience with John Kuo at IVF Fertility Center?
Dr. Kuo is very calm, organized and thorough at each appointment. He takes the time to adjust medications and appointment times to ensure the best possible outcome. Whenever I email/text him with questions, even on the weekends, he always responds fairly quickly, usually within a few hours, or at least by the end of the day. A very hard-working doctor who truly cares about his patients.
What's one piece of advice would you give a prospective patient of John Kuo at IVF Fertility Center?
None
During treatment, were you treated like a number or a human with John Kuo at IVF Fertility Center?
Dr. Kuo limits the number of patients he sees. My husband and I were on a waitlist before we were able to see him. We liked how the staff knew our names and we never felt rushed at appointments.
Describe the protocols John Kuo used in your cycles at IVF Fertility Center and their degree of success.
When going through the egg retrieval process, Dr. Kuo performed all the ultrasounds and was very thorough and attentive. He never rushes through. He also takes the time to adjust medications at each appointment depending on the ultrasound result that day.
Describe your experience with your nurse at IVF Fertility Center. (Assigned nurse: Eliana)
Our care coordinator, Eliana, was very organized, efficient, and patient. She always responded promptly to our questions. The rest of the staff were very friendly and helpful too.
Describe your experience with IVF Fertility Center.
The clinic is very clean and bright. Staff are all friendly and helpful. I love how appointments are always on time, since the clinic has a strict tardiness policy, which requires all patients to arrive either early or on time. Also, pricing is always shared upfront, so there are no surprises. They will also advise you on whether to pay certain items out-of-pocket or through health insurance, whichever cost less.
Describe the costs associated with your care under John Kuo at IVF Fertility Center.
We had HMO insurance. One round of IVF (egg retrieval and frozen embryo transfer) cost around $32,000.
10
Doctor
John Kuo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Fertility Center
Pasadena
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
10
Age 37
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
East Asian
Income $100K - $199K
Teacher
3rd of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Kuo tailored my treatment to my specific needs...He explained the different options I have and also gave him recommendation...We did stims for about 9 days and then trigger shot for egg retrieval. We ended up getting 10 eggs! More than what we initially thought we would get because of the low follicle count...
The [IVF Fertility Center] clinic's strengths are that Dr. Kuo is the person you see every visit. He is the one doing the ultrasounds and calling you for your results. The clinic is open every day so you don't have to stress and worry about when you're going to ovulate or whether they will be closed when you need to go in. As mentioned before, the clinic is spotless! Cleanliness is so important because who wants to get medical stuff done in a filthy place or environment?! Parking can get expensive in the lot. I think each time I went it was around $8. Then I started parking on the street. There aren't that many spaces, but there's a few street parking spots if you get lucky right outside the lot.
How was your experience with John Kuo at IVF Fertility Center?
I've read great reviews about Dr. Kuo online, but who believes everything written online right? Well, I can confidently say that all the raving reviews about Dr. Kuo and his clinic are correct! From the moment my husband and I walked into the clinic, I just had a feeling it was the right one. The clinic lobby is spotless. All his awards, certifications, and degrees are posted on the wall (lined up correctly). The consultation with Dr. Kuo was thorough and he asked a lot of questions about our fertility history, which is so important in figuring out which type of treatment I would need. You can tell he's passionate about his work, helping his patients, and making sure that his patients are comfortable and informed. Throughout the whole process, my husband and I were in a chat group with Dr. Kuo and the coordinator. They open every day of the week and respond to text messages promptly, even if it is outside of their hours. Our situation was a little tricky because we were in the middle of treatment when all this covid-19 stuff was happening. Dr. Kuo told us about the risks and his suggestions. Currently we are on hold for the embryo transfer.
What's one piece of advice would you give a prospective patient of John Kuo at IVF Fertility Center?
Communication is key when going through such a taxing thing like fertility treatments. Dr. Kuo and his team make the communication process easy, so take advantage! Ask questions!
During treatment, were you treated like a number or a human with John Kuo at IVF Fertility Center?
Dr. Kuo tailored my treatment to my specific needs. I've seen quite a few fertility specialists before choosing to go with Dr. Kuo. Most fertility doctors told me the treatment plan during my initial consultation. They just follow a protocol for every patient they have. Initial consultation with Dr. Kuo took almost two hours because he was so detailed about explaining everything and checking my medical history. He explained the different options I have and also gave him recommendation. My husband and I left the consultation that day feeling confident that Dr. Kuo was the right fertility specialist for us.
Describe the protocols John Kuo used in your cycles at IVF Fertility Center and their degree of success.
I ended up going with one round of IVF with Dr. Kuo, due to diminished ovarian reserve. We were nervous because we thought there weren't that many follicles when doing the ultrasound. We did stims for about 9 days and then trigger shot for egg retrieval. We ended up getting 10 eggs! More than what we initially thought we would get because of the low follicle count. Dr. Kuo told my husband and I to take supplements a month before our treatment (longer would be better if you consult a few months before egg retrieval). I was also put on estrogen the month before egg retrieval. The stims consisted of follistim, menopur, and one more shot (forgot the name).
Describe your experience with your nurse at IVF Fertility Center. (Assigned nurse: Eliana)
Eliana was our coordinator and she did an excellent job with communication. She was also very thorough and available through text and email. She joins in during the initial consultation so that she is aware of the treatment plan.
Describe your experience with IVF Fertility Center.
The clinic's strengths are that Dr. Kuo is the person you see every visit. He is the one doing the ultrasounds and calling you for your results. The clinic is open every day so you don't have to stress and worry about when you're going to ovulate or whether they will be closed when you need to go in. As mentioned before, the clinic is spotless! Cleanliness is so important because who wants to get medical stuff done in a filthy place or environment?! Parking can get expensive in the lot. I think each time I went it was around $8. Then I started parking on the street. There aren't that many spaces, but there's a few street parking spots if you get lucky right outside the lot.
Describe the costs associated with your care under John Kuo at IVF Fertility Center.
All costs are posted on his website which is awesome because you know what you're getting into. There are no hidden fees. If you have insurance and can get bloodwork done through your insurance, he's totally cool with that. Just as long as you get your results to him. IVF egg retrieval, ultrasounds, medications, biopsy, pre-genetic testing and a few more things... I believe we spent around 20k which is pretty reasonable compared to other clinics in LA.
10
Doctor
John Kuo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Fertility Center
Pasadena
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 39 - 40
1 IVF
1 Embryo Freezing
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
European
East Asian
Income $200K - $499K
Lawyer
2nd of 2 Docs
1 IVF With Other Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
After an unsuccessful first round of IVF at a nearby large clinic, I stumbled upon Dr. Kuo’s practice to see about trying IVF another time. Admittedly, the long wait time to have my initial consultation with him was daunting...He is exceedingly meticulous, patient, and a true perfectionist...I am approaching the halfway mark into my pregnancy (as a result of Dr. Kuo's treatment)
There are no words to accurately describe the level of appreciation and admiration if have for this doctor, practice, and team at {IVF Fertility Center]. My experience was unparalleled. Every single appointment was conducted with great care, meticulousness and dedication. I have no negative experiences to report...nursing and care team are absolutely stellar. They were extremely professional, caring, and communicative.
How was your experience with John Kuo at IVF Fertility Center?
It has taken me some time to formulate the right words to reflect my true gratitude and admiration for Dr. John Kuo and his awesome team. My journey to becoming a parent (like many of you that may be reading this) has been a long, arduous, physically, financially, and emotionally taxing one. After an unsuccessful first round of IVF at a nearby large clinic, I stumbled upon Dr. Kuo’s practice to see about trying IVF another time. Admittedly, the long wait time to have my initial consultation with him was daunting. But, I am so glad I decided to wait as it was probably one of the best decisions I have made in my life. To sum up my time with Dr. Kuo and characterize him as a doctor, I’d say that he is absolutely stellar and a true blessing. The true definition of a consummate professional and awesome human being. He is exceedingly meticulous, patient, and a true perfectionist (just to find a few positive words to describe him, as there are certainly plenty more). He carefully crafts his treatment plan on you as a patient, as an individual with unique needs. In my experience, that isn’t always the case with many physicians. You truly feel like a patient and a person in his care, and not just a number in a long assembly line. As of this writing, I am approaching the halfway mark into my pregnancy (as a result of Dr. Kuo's treatment). Regardless of what the outcome could have been and what will hopefully ultimately be (crossing fingers), I will always admire Dr. Kuo and appreciate the service I received from him and his talented team. I have definitely missed them since graduating on to my primary OB/GYN.
What's one piece of advice would you give a prospective patient of John Kuo at IVF Fertility Center?
Choosing Dr. Kuo was one of the best decisions I have made in life.
During treatment, were you treated like a number or a human with John Kuo at IVF Fertility Center?
To sum up my time with Dr. Kuo and characterize him as a doctor, I’d say that he is absolutely stellar and a true blessing. The true definition of a consummate professional and awesome human being. He is exceedingly meticulous, patient, and a true perfectionist (just to find a few positive words to describe him, as there are certainly plenty more). He carefully crafts his treatment plan on you as a patient, as an individual with unique needs. In my experience, that isn’t always the case with many physicians. You truly feel like a patient and a person in his care, and not just a number in a long assembly line.
Describe the protocols John Kuo used in your cycles at IVF Fertility Center and their degree of success.
Full IVF cycle, PGS testing and frozen embryo transfer. This included ERAs and ICSI using Zymot.
Describe your experience with the nursing staff at IVF Fertility Center.
Dr. Kuo's nursing and care team are absolutely stellar. They were extremely professional, caring, and communicative. The best service you can ask for.
Describe your experience with IVF Fertility Center.
There are no words to accurately describe the level of appreciation and admiration if have for this doctor, practice, and team. My experience was unparalleled. Every single appointment was conducted with great care, meticulousness and dedication. I have no negative experiences to report.
10
Doctor
John Kuo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Fertility Center
Pasadena
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
2018, Successful
NPS
10
NPS
10
Age 32
East Asian
Income $50K - $99K
Teacher
Only Doc Seen
IVF With Other Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Kuo] is patient and dedicated and treats every patient as well as his family. He has a clear and decisive mind... he will explain clearly, give the patient respect...will try his best to complete the treatment for the patient with the least cost. He is really a conscience doctor and he is bent on helping the patient. I am very grateful to Dr. Kuo and his team for helped me to be pregnant with twins. Now I am ten weeks pregnant! I really recommend Dr. Kuo to you who wants to do IVF.
The clinic [IVF Fertility Center] is Clean, comfortable, warm...There has big waiting room...there are two bright and spacious inspection rooms, which are the most advanced inspection equipment. They also have their own laboratory...Mr. Kuo( Dr. Kuo's father)is responsible for teaching injections and taking medicine, he is very patient and responsible. And he is very humorous, knows how to soothe patient emotions and give encouragement! In particular, Dr. Kuo's treatment costs are very reasonable, and Dr. Kuo will try his best to complete the treatment for the patient with the least cost.
How was your experience with John Kuo at IVF Fertility Center?
Dr. Kuo is very professional in fertility treatment of IVF. He is patient and dedicated and treats every patient as well as his family. He has a clear and decisive mind, treatment skills, so that you will not feel pain at all, and he will give the appropriate treatment according to different patients, he will explain clearly, give the patient respect and self-selection. He start from the first time The new patient's face to face talks, until the patient's ten weeks of pregnancy. All the examinations and OB are handled by him personally. He will also give him his telephone contact and Wetchat for you. When you have any questions, you can contact Dr. Kuo very quick and he will reply to you as soon as possible. Dr. Kuo's medical team is very professional and good service so that you will not feel strange and nervous there. In addition, Mr. Kuo( Dr. Kuo's father)is responsible for teaching injections and taking medicine, he is very patient and responsible. And he is very humorous, knows how to soothe patient emotions and give encouragement! In particular, Dr. Kuo's treatment costs are very reasonable, and Dr. Kuo will try his best to complete the treatment for the patient with the least cost. He is really a conscience doctor and he is bent on helping the patient. I am very grateful to Dr. Kuo and his team for helped me to be pregnant with twins. Now I am ten weeks pregnant! I really recommend Dr. Kuo to you who wants to do IVF. Dr. Kuo is the right doctor for you.
During treatment, were you treated like a number or a human with John Kuo at IVF Fertility Center?
He is patient and dedicated and treats every patient as well as his family. He has a clear and decisive mind, treatment skills, so that you will not feel pain at all, and he will give the appropriate treatment according to different patients, he will explain clearly, give the patient respect and self-selection. He start from the first time The new patient's face to face talks, until the patient's ten weeks of pregnancy. All the examinations and OB are handled by him personally.
Describe your experience with the nursing staff at IVF Fertility Center.
They are patient
Describe your experience with IVF Fertility Center.
The clinic is Clean, comfortable, warm and porfession! There has big waiting room and Dr. Kuo's certificates all showed on the wall! There are two bright and spacious inspection rooms, which are the most advanced inspection equipment. They also have their own laboratory.
10
Doctor
John Kuo
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Fertility Center
Pasadena
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 40
1 IVF
Male Factor
Poor Egg Quality
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Kuo did a maximum dosage antagonist stim cycle resulting in 43 eggs! Amazing for a 39 year old.... What I loved the most about his clinic is that he personally does all the ultrasounds and calls with the lab results himself. He also carefully reviews the medications you are on and double checks for any errors...He is clinically sound, brilliant, accessible and always has your best interests in mind...He used a medicated vs. a natural cycle to ensure more exact control over the window of implantation.
Everyone at the office [IVF Fertility Center] is very warm and personable. It is a very well-run, super organized and efficient clinic. Also, it is VERY clean.... it gave me a great security to know that they were incorporating the highest of technologies not only in their fertility testing, but they also went the extra mile for patients with their equipment and supplies...When my husband wasn't able to accompany me on my visits, Dr. Kuo's nurses would hold my hand and ease my fears during procedures.
How was your experience with John Kuo at IVF Fertility Center?
Dr. Kuo is hands down the best doctor I've ever had. He completely exceeded my expectations in every way. I had consults with ten REs before choosing Dr. Kuo, and it was the best decision I made all year. He is like a concierge doctor with reasonable prices. He goes above and beyond to make sure that you have success. He's honest and truly wants the best for you. He works around the clock so that you can have your baby miracle. What I loved the most about his clinic is that he personally does all the ultrasounds and calls with the lab results himself. He also carefully reviews the medications you are on and double checks for any errors. You will never have to worry about any of those horror stories happening at his clinic. He is a perfectionist, and it shows! I am clinically phobic of needles to the point where I put off IVF for years because of it. However Dr. Kuo made me feel so at ease and made it possible for me to undergo IVF even with such an intense phobia. He did some of the blood draws himself, and I was able to get my IVF injections done at his office which really eased a lot of my fears and concerns. Where are you going to find a doctor that cares so much and goes the extra mile? I will give you a few examples of how he completely surpassed my expectations: One time during my stims for egg retrieval, my estrogen levels came back way too low and so he had his office manager drive 45 minutes to meet me at the office on a Sunday evening to give me another injection. He will go above and beyond to make sure that you have the best possible outcome. Also, when no one wanted to run Zika tests on me when there was a scare in Pasadena, he was more than willing to do so to ease my fears. I run clinical trials for a living and read tons and tons of studies for work. So the one thing that made Dr. Kuo stand out above the rest of his colleagues for me was that he read the studies I sent him and gave me his personal opinion on them. That was the number one reason why I chose him to begin with. But then after I started treatment at his clinic, he blew me away with the exceptional care that I received every step of the way. Dr. Kuo is also a top notch surgeon and clinician. I had this one procedure done 7x at his office-- the endometrial biopsy. If you peruse Google like I do, you've probably read your share of stories on how painful that test can be and that the pain level is dependent on the skill level of the doctor. I am happy to report that the first time he was so gentle and quick that I didn't even know he finished the procedure! I never felt pain on any of the other 6 times either. He was very patient and reassuring at every procedure even with my high level of anxiety. I would trust Dr. Kuo with any surgeries or office procedures-- he is highly skilled! Too bad he can't perform my C-section! I also really liked the fact that he is extremely detail-oriented and thorough. He ordered a lot more tests than my friends received at other clinics and paid very close attention to all of the outcomes. He would make adjustments until everything was perfect. When I was 7 weeks pregnant I developed a subchorionic hemorrhage, and Dr. Kuo did everything he could to save our baby! He was calm, reassuring and took all the right actions to make sure the bleed did not cause a miscarriage. I'm happy to report that I'm twelve weeks pregnant now, and the bleed is gone! He was everything I wanted in a doctor, and I couldn’t have been more pleased with the care I received throughout the entire year. He is clinically sound, brilliant, accessible and always has your best interests in mind. I would highly recommend John Kuo MD PhD as an RE without reservation!
What's one piece of advice would you give a prospective patient of John Kuo at IVF Fertility Center?
Book your appointment now! He has a 5 month waiting list at the moment!
During treatment, were you treated like a number or a human with John Kuo at IVF Fertility Center?
Dr. Kuo pays attention to every detail in your chart and treats every case differently. It's very personalized care, and he is compassionate and caring as well. He doesn't see a high volume of patients on purpose, and everybody in the office will learn your name. You will feel warmly welcomed every time you go in, and you will feel as if you were a part of the IVF Fertility Clinic family.
Describe the protocols John Kuo used in your cycles at IVF Fertility Center and their degree of success.
Dr. Kuo did a maximum dosage antagonist stim cycle resulting in 43 eggs! Amazing for a 39 year old. He also added HGH to my cycle to increase egg quality. Other injections used were Follistim, Menopur and Cetritide. We triggered with Lupron and Novarel to decrease chances of OHSS and to make sure that the trigger would work. We did ICSI, PGS testing, assisted hatching and mitograde testing. The mitograde testing was very helpful for me, because 50% of my embryos were not mitograde normal, so we were able to make sure that we had an even higher success with the implantation ruling that out. We also did ERA testing to determine correct implantation window, and that was super helpful for me since I did not follow the Day 5 norm. My ERA testing showed that we should transfer on Day 6.5 instead. So for the medicated frozen embryo transfer, we transfered on Day 6.5, and it worked! He used a medicated vs. a natural cycle to ensure more exact control over the window of implantation.
Describe your experience with the nursing staff at IVF Fertility Center.
They were fantastic in every way! Dr. Kuo's nurses were warm, helpful and efficient. His head nurse Eliana did most of my blood draws and injections, and she did a very good job. She really cared and was very supportive in my fertility journey. She also came at 10 PM at night to administer my trigger shot! When my husband wasn't able to accompany me on my visits, Dr. Kuo's nurses would hold my hand and ease my fears during procedures. On my 6th week ultrasound, all the nurses and the office manager were excited to celebrate alongside me-- It warmed my heart that they were all so vested in hearing my little girl's heartbeat! It was apparent that they all genuinely cared and wanted us to succeed. The nurses are great in sending you lab results, calling in prescriptions or anything else you need as well.
Describe your experience with IVF Fertility Center.
I wanted a solo practice, and all the perks that come along with that are present at this clinic! Everyone at the office is very warm and personable. It is a very well-run, super organized and efficient clinic. Also, it is VERY clean. I am a germaphobe, and the nurses spend a lot of time wiping down the entire room. I've been to many doctor's offices where they just do the minimum of changing that wax piece of paper that goes over the table. Thank goodness, the table, handles, probes, etc all get wiped down. Also I like that they use disposable speculums. Another great thing is that it's a new clinic, and everything is new! The ultrasound machine is state of the art and is probably one of the best that I've seen at all the fertility clinics I've been to. In this very dynamic field of fertility, it gave me a great security to know that they were incorporating the highest of technologies not only in their fertility testing, but they also went the extra mile for patients with their equipment and supplies.
10
Doctor
John Kuo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Fertility Center
Pasadena
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
10
NPS
10
Age 40
1 IVF
Recurrent Pregnancy Loss
East Asian
Income $100K - $199K
Marketer or PR
2nd of 3 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Kuo is extremely detailed and thorough.... You never feel rushed or treated like a number. Patients are able to easily access their lab work and he goes over the results each time, himself. He's extremely cautious and will communicate the risks of what he's recommending.... To talk to him during your first visit on the timeline and what to expect, that was the only thing that was a bit unclear.
Clinic is very clean with available street parking if you're willing to walk a few blocks. Staff is always warm and welcoming.... We paid approximately $23,000 for treatment (did not include any surgeries that needed to be conducted prior to IVF).... I had a very low AFC (6) and AMH so knew our chances for a successful IVF were not great. He initially treated me for hypothyroid and vitamin deficiencies (D3 and folate). I also had a hysteroscopy and plypectomy done before treatment, along with a 21-days of antibiotics. Began with Estradiol a week before menses. Started IVF on day 2 with Follistim, Gonal-F, Bravely, and Menopur. Added Ganirelix and Cetrotide on Day He was able to retrieve 4 eggs and 1 made it through the week but was abnormal (Mosaic Monosomy) so we never had a shot at implantation.
How was your experience with John Kuo at IVF Fertility Center?
Dr. Kuo is extremely detailed and thorough, much more than any other fertility doctor I've spoken to. You never feel rushed or treated like a number. Patients are able to easily access their lab work and he goes over the results each time, himself. He's extremely cautious and will communicate the risks of what he's recommending.
What's one piece of advice would you give a prospective patient of John Kuo at IVF Fertility Center?
To talk to him during your first visit on the timeline and what to expect, that was the only thing that was a bit unclear.
During treatment, were you treated like a number or a human with John Kuo at IVF Fertility Center?
Dr. Kuo was also very professional and warm. He always took the time to speak with my husband and I, no matter how busy he was.
Describe the protocols John Kuo used in your cycles at IVF Fertility Center and their degree of success.
I had a very low AFC (6) and AMH so knew our chances for a successful IVF were not great. He initially treated me for hypothyroid and vitamin deficiencies (D3 and folate). I also had a hysteroscopy and plypectomy done before treatment, along with a 21-days of antibiotics. Began with Estradiol a week before menses. Started IVF on day 2 with Follistim, Gonal-F, Bravely, and Menopur. Added Ganirelix and Cetrotide on Day He was able to retrieve 4 eggs and 1 made it through the week but was abnormal (Mosaic Monosomy) so we never had a shot at implantation.
Describe your experience with your nurse at IVF Fertility Center. (Assigned nurse: Diana Tran)
Extremely warm, compassionate and professional.
Describe your experience with IVF Fertility Center.
Clinic is very clean with available street parking if you're willing to walk a few blocks. Staff is always warm and welcoming.
Describe the costs associated with your care under John Kuo at IVF Fertility Center.
We paid approximately $23,000 for treatment (did not include any surgeries that needed to be conducted prior to IVF).
What specific things went wrong at IVF Fertility Center?
  • Failed to convey critical information
Describe the specific things that went wrong at IVF Fertility Center.
Not medical, but the clinic changed locations a couple of months into treatment without notifying me. A 10 minute drive became a 45 minute drive.
10
Doctor
John Kuo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
IVF Fertility Center
Pasadena
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 43
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Ashkenazi Jewish
Income $50K - $99K
Sales Representative
2nd of 2 Docs
1 IUI With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Kuo takes personal interest and care with his patients. He is ALWAYS available. In fact, he gives his patients his personal cell phone should you have an questions or concerns...With Dr. Kuo, I saw him every single time, even after I got pregnant. When other doctors told me I should look into donor eggs, because of my high FSH and my age (42), Dr. Kuo didn't give up on me. And here I am, pregnant. He is the best!!!!!
I have very small, thin veins. She [the nurse at IVF Fertility Center - Beverly Hills] was the only one who could draw my blood and did it well! She was also extremely caring, knowledgable and concerned. I love her!...Parking - need to park up the road. But he is possibly moving offices to Pasadena from Beverly Hills...
How was your experience with John Kuo at IVF Fertility Center?
With other clinics I have been to, you meet the doctor and then see a nurse. If you're lucky that doctor will do the procedure. Or perhaps it will be his or her colleague or a nurse. Not what you expect. With Dr. Kuo, I saw him every single time, even after I got pregnant. When other doctors told me I should look into donor eggs, because of my high FSH and my age (42), Dr. Kuo didn't give up on me. And here I am, pregnant. He is the best!!!!!
What's one piece of advice would you give a prospective patient of John Kuo at IVF Fertility Center?
Trust him. I put all my faith in him and let him make the decisions. He is the expert.
During treatment, were you treated like a number or a human with John Kuo at IVF Fertility Center?
Dr. Kuo takes personal interest and care with his patients. He is ALWAYS available. In fact, he gives his patients his personal cell phone should you have an questions or concerns. He is the only doctor that I met with that does this. Everyone else, you call during office hours or perhaps a nurse will call you back if you're lucky.
Describe the protocols John Kuo used in your cycles at IVF Fertility Center and their degree of success.
I was on Gonal-F, Menopur, Omnitrope. I was told I had very minimal eggs and poor egg quality. I worked on that with diet (avocados daily), fish, acupuncture and herbs. I got my FSH from a 23 to 7. We retrieved 9 eggs, fertilized 6. :) Did I mention I am 42?
Describe your experience with your nurse at IVF Fertility Center. (Assigned nurse: Eliana Moreno)
I have very small, thin veins. She was the only one who could draw my blood and did it well! She was also extremely caring, knowledgable and concerned. I love her!
Describe your experience with IVF Fertility Center.
Parking - need to park up the road. But he is possibly moving offices to Pasadena from Beverly Hills.
Describe the costs associated with your care under John Kuo at IVF Fertility Center.
He puts it plain and simpe on his website. www.ivffertilitycenter.com Affordable. A third less than everyone else! Its the medications that get you!
10
Doctor
John Kuo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Fertility Center
Pasadena
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 32
1 IVF
Male Factor
Uterine Fibroids
East Asian
Income $200K - $499K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Kuo was very knowledgeable. He was always available to answer questions via a group chat which I found very helpful. He has a lot of experience in infertility. I found him to be kind and understanding...is very attentive and detailed. He goes over your chart with grade detail... He preferred single embryo transfer but was not against two...I felt like the care was very personalized
The best part [about IVF Fertility Center] was having a group chat on WeChat where we could ask questions and get responses quickly. I was always seen promptly for appointments which is important because I was going to appointments during my lunch break..We did our first round of IVF and had a great experience with Dr. Kuou and his staff. Blue was very kind and detailed with her explanations. I always appreciated it because the entire process is so overwhelming. She's such a warm, funny, and gregarious nurse. Judith was an amazing phlebotomist!
How was your experience with John Kuo at IVF Fertility Center?
Dr. Kuo was very knowledgeable. He was always available to answer questions via a group chat which I found very helpful. He has a lot of experience in infertility. I found him to be kind and understanding.
What's one piece of advice would you give a prospective patient of John Kuo at IVF Fertility Center?
Ask as many questions as you need.
During treatment, were you treated like a number or a human with John Kuo at IVF Fertility Center?
I felt like the care was very personalized. Even his staff seemed to know my own chart better than me.
Describe your experience with your nurse at IVF Fertility Center. (Assigned nurse: Blue)
She was very kind. She always re-explained everything to us which was helpful. She was also available via Wechat for questions which were great.
Describe your experience with IVF Fertility Center.
We did our first round of IVF and had a great experience with Dr. Kuou and his staff. Blue was very kind and detailed with her explanations. I always appreciated it because the entire process is so overwhelming. She's such a warm, funny, and gregarious nurse. Judith was an amazing phlebotomist! She never bruised my arm like in other places. Dr. Kuo is very attentive and detailed. He goes over your chart with grade detail. The best part was having a group chat on WeChat where we could ask questions and get responses quickly. I was always seen promptly for appointments which is important because I was going to appointments during my lunch break. We are currently pregnant after our first transfer thanks to Dr. Kuo and his wonderful staff.
Describe the costs associated with your care under John Kuo at IVF Fertility Center.
40,000
Describe John Kuo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF Fertility Center.
He preferred single embryo transfer but was not against two.
10
Doctor
John Kuo
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Fertility Center
Pasadena
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 31 - 32
1 IVF
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr John Kuo is very attentive and has an individual approach depending on the specific situation. He will do everything to get the best result. I felt in good hands and the doctor's confidence helped me stay calm and positive...He been in touch with me 24/7. Answer all my questions, was very nice and patient...[eset approach] Doctor asked what I want. And I want single transfer...
This clinic [IVF Fertility Center] is great, very clean welcoming. I really appreciate that it’s no waiting time, soon as it is your appointment time they ready for you. Location is great and eggs retrieval or embryo transfer is in same building, this is very convenient...Eliana Moreno [nurse] was very nice, helpful and supportive, she is always making sure that I doing good and have all medications that I need...
How was your experience with John Kuo at IVF Fertility Center?
Dr John Kuo is very attentive and has an individual approach depending on the specific situation. He will do everything to get the best result. I felt in good hands and the doctor's confidence helped me stay calm and positive.
What's one piece of advice would you give a prospective patient of John Kuo at IVF Fertility Center?
You will be in the good hands, so just enjoy the process, and you will reach your goal.
During treatment, were you treated like a number or a human with John Kuo at IVF Fertility Center?
I have amazing experience going through my first IVF, I don’t even have a bruise, everything went super smooth, and I believe it’s because I had the best doctor! He been in touch with me 24/7. Answer all my questions, was very nice and patient.
Describe your experience with your nurse at IVF Fertility Center. (Assigned nurse: Eliana Moreno)
Eliana Moreno was very nice, helpful and supportive, she is always making sure that I doing good and have all medications that I need.
Describe your experience with IVF Fertility Center.
This clinic is great, very clean welcoming. I really appreciate that it’s no waiting time, soon as it is your appointment time they ready for you. Location is great and eggs retrieval or embryo transfer is in same building, this is very convenient.
Describe the costs associated with your care under John Kuo at IVF Fertility Center.
Around 25000
Describe John Kuo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF Fertility Center.
Doctor asked what I want. And I want single transfer.
10
Doctor
John Kuo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Fertility Center
Pasadena
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 34
PCOS
East Asian
Middle Eastern
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I've come to realize that not all doctors are equal, Dr. Kuo's great attention to detail, intricate planning, and meticulous execution make the world of difference. Not only is he intelligent and knowledgeable, most of all, he truly cares about his patients...I am now 10 weeks pregnant with a strong and healthy fetus. Thank you, Dr. Kuo!..
Dr. Kuo is truly an outstanding doctor in so many ways. I was diagnosed with PCOS, making my pregnancy particularly challenging. After years of seeing other fertility doctors, a friend recommended Dr. Kuo and it was one of the best things that happened in my life. I've come to realize that not all doctors are equal, Dr. Kuo's great attention to detail, intricate planning, and meticulous execution make the world of difference. Not only is he intelligent and knowledgeable, most of all, he truly cares about his patients. I am now 10 weeks pregnant with a strong and healthy fetus. Thank you, Dr. Kuo!
How was your experience with John Kuo at IVF Fertility Center?
Dr. Kuo is truly an outstanding doctor in so many ways. I was diagnosed with PCOS, making my pregnancy particularly challenging. After years of seeing other fertility doctors, a friend recommended Dr. Kuo and it was one of the best things that happened in my life. I've come to realize that not all doctors are equal, Dr. Kuo's great attention to detail, intricate planning, and meticulous execution make the world of difference. Not only is he intelligent and knowledgeable, most of all, he truly cares about his patients. I am now 10 weeks pregnant with a strong and healthy fetus. Thank you, Dr. Kuo!
10
Doctor
John Kuo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Fertility Center
Pasadena
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021, Successful
NPS
10
NPS
10
Age 28
Recurrent Pregnancy Loss
Unexplained
East Asian
Income $50K - $99K
1st of 2 Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Kuo's professionalism and patience made us feel comfortable and natural during the ultrasounds and other procedures throughout the cycle...available after hours to answer any questions you may have. I believe this is of utmost importance to every couple hoping to conceive...My wife and I tried one cycle of IUI, and one cycle of IVF here and reached our goal of 10 weeks pregnant this week.
IVF fertility Center has Dr. Kuo and Ms. Blue to accompany you, as well as a professional laboratory for collection and procedures. Leaving your hopes in the hands of Dr. Kuo and Ms. Bule is reassuring. Thank you again to all the IVF Fertility Center staff...professionalism and patience made us feel comfortable and natural during the ultrasounds and other procedures throughout the cycle.
How was your experience with John Kuo at IVF Fertility Center?
For various reasons, the whole process from the consultation to our goal completion lasted close to a year. The patience and care we received from the entire IVF center during the process was impressive, and I appreciate Ms. Blue's fun and caring approach to my wife, and Dr. Kuo's professionalism and patience made us feel comfortable and natural during the ultrasounds and other procedures throughout the cycle. Please trust me that they are available after hours to answer any questions you may have. I believe this is of utmost importance to every couple hoping to conceive!From general blood draw, ultrasound, egg retrieval, sperm test. IVF fertility Center has Dr. Kuo and Ms. Blue to accompany you, as well as a professional laboratory for collection and procedures.
What's one piece of advice would you give a prospective patient of John Kuo at IVF Fertility Center?
Leaving your hopes in the hands of Dr. Kuo and Ms. Bule is reassuring.
During treatment, were you treated like a number or a human with John Kuo at IVF Fertility Center?
Dr. Kuo's professionalism and patience made us feel comfortable and natural during the ultrasounds and other procedures throughout the cycle.
Describe the protocols John Kuo used in your cycles at IVF Fertility Center and their degree of success.
After several tests, Dr. Kuo found that my wife had abnormal thyroid function that other doctors tend to overlook. During the subsequent course of treatment, thyroid function was tested by blood sampling at fixed times, and medication was adjusted according to the function. The estrogen is also included and a detailed plan is assigned based on weekly meetings for diagnosis.
Describe your experience with your nurse at IVF Fertility Center. (Assigned nurse: Ms. Blue)
I appreciate Ms. Blue's fun and caring approach to my wife in the whole cycle
Describe your experience with IVF Fertility Center.
My wife and I tried one cycle of IUI, and one cycle of IVF here and reached our goal of 10 weeks pregnant this week. For various reasons, the whole process from the consultation to our goal completion lasted close to a year. The patience and care we received from the entire IVF center during the process was impressive, and I appreciate Ms. Blue's fun and caring approach to my wife, and Dr. Kuo's professionalism and patience made us feel comfortable and natural during the ultrasounds and other procedures throughout the cycle. Please trust me that they are available after hours to answer any questions you may have. I believe this is of utmost importance to every couple hoping to conceive!From general blood draw, ultrasound, egg retrieval, sperm test. IVF fertility Center has Dr. Kuo and Ms. Blue to accompany you, as well as a professional laboratory for collection and procedures. Leaving your hopes in the hands of Dr. Kuo and Ms. Bule is reassuring. Thank you again to all the IVF Fertility Center staff.
Describe the costs associated with your care under John Kuo at IVF Fertility Center.
30K
Describe John Kuo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF Fertility Center.
No, the doctor respected our wishes and choices. The final number of embryos transferred was also based on our situation.
10
Doctor
John Kuo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Fertility Center
Pasadena
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2020, Successful
NPS
10
NPS
10
Age 35 - 38
1 IUI
1 IVF
Unexplained
Income $200K - $499K
Teacher
3rd of 3 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We are over the moon with our experience with Dr. Kuo, and couldn't have found a better doctor to help us through this journey...We got pregnant on our first round of IVF, and we were able to freeze a number of healthy embryos for the future. Our beautiful, healthy daughter is now 2 years old...Dr. Kuo took so much time explaining everything to me and answering all of my questions. I really felt cared for by him
When I found Dr Kuo [at IVF Fertility Center], the difference was like night and day. There were happy, pregnant women in the waiting room. Dr. Kuo took so much time explaining everything to me and answering all of my questions. I really felt cared for by him and his team, which helped the whole process...Before I met Dr Kuo, I had been to a number of fertility doctors in Beverly Hills and LA, and no success in conceiving.
How was your experience with John Kuo at IVF Fertility Center?
I am so grateful to Dr. John Kuo for helping my husband and I start our family. Before I met Dr Kuo, I had been to a number of fertility doctors in Beverly Hills and LA, and no success in conceiving. On top of that, I felt so frazzled and anxious every time I left the doctors office. When I found Dr Kuo, the difference was like night and day. There were happy, pregnant women in the waiting room. Dr. Kuo took so much time explaining everything to me and answering all of my questions. I really felt cared for by him and his team, which helped the whole process. I had done my research to find a doctor who had the highest success rates, and luckily with Dr Kuo, you get the best chance of success along with the best bedside manner. We got pregnant on our first round of IVF, and we were able to freeze a number of healthy embryos for the future. Our beautiful, healthy daughter is now 2 years old, and we are starting to think about #2. We are over the moon with our experience with Dr. Kuo, and couldn't have found a better doctor to help us through this journey
What's one piece of advice would you give a prospective patient of John Kuo at IVF Fertility Center?
Don't look anywhere else for your fertility doctor! Dr. Kuo is the best.
During treatment, were you treated like a number or a human with John Kuo at IVF Fertility Center?
I am so grateful to Dr. John Kuo for helping my husband and I start our family. Before I met Dr Kuo, I had been to a number of fertility doctors in Beverly Hills and LA, and no success in conceiving. On top of that, I felt so frazzled and anxious every time I left the doctors office. When I found Dr Kuo, the difference was like night and day. There were happy, pregnant women in the waiting room. Dr. Kuo took so much time explaining everything to me and answering all of my questions. I really felt cared for by him and his team, which helped the whole process. I had done my research to find a doctor who had the highest success rates, and luckily with Dr Kuo, you get the best chance of success along with the best bedside manner. We got pregnant on our first round of IVF, and we were able to freeze a number of healthy embryos for the future. Our beautiful, healthy daughter is now 2 years old, and we are starting to think about #2. We are over the moon with our experience with Dr. Kuo, and couldn't have found a better doctor to help us through this journey
Describe your experience with IVF Fertility Center.
I am so grateful to Dr. John Kuo for helping my husband and I start our family. Before I met Dr Kuo, I had been to a number of fertility doctors in Beverly Hills and LA, and no success in conceiving. On top of that, I felt so frazzled and anxious every time I left the doctors office. When I found Dr Kuo, the difference was like night and day. There were happy, pregnant women in the waiting room. Dr. Kuo took so much time explaining everything to me and answering all of my questions. I really felt cared for by him and his team, which helped the whole process. I had done my research to find a doctor who had the highest success rates, and luckily with Dr Kuo, you get the best chance of success along with the best bedside manner. We got pregnant on our first round of IVF, and we were able to freeze a number of healthy embryos for the future. Our beautiful, healthy daughter is now 2 years old, and we are starting to think about #2. We are over the moon with our experience with Dr. Kuo, and couldn't have found a better doctor to help us through this journey!
Describe the costs associated with your care under John Kuo at IVF Fertility Center.
Dr Kuo's rates were competitive, usually cheaper than other clinics.
10
Doctor
John Kuo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Fertility Center
Pasadena
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 39 - 40
1 Embryo Freezing
East Asian
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Kuo is the best fertility doctor I have met. Not only he gave us our baby...but he was the most detailed and caring fertility doctor i've seen!On the first appointment he spent about 1 hour to go through our fertility history and discuss options.He is the only doctor, who actually performs all of the ultrasounds.Dr. Guo provides his patients with his personal contact number, If I have any questions, he will answer them patiently....
All the team [at IVF Fertility Center] is amazing,Blue was our nurse and she arranged everything for us ,she was wonderful. And Amy, she's great too. She's the nurse who draws the blood. She's very professional. love the facility, everything looks clean. We got pregnant in our first try with them. We are so happy and thankful we found them...
How was your experience with John Kuo at IVF Fertility Center?
Dr. Kuo is the best fertility doctor I have met. Not only he gave us our baby(10 weeks pregnant with a baby boy!)but he was the most detailed and caring fertility doctor i've seen!On the first appointment he spent about 1 hour to go through our fertility history and discuss options.He is the only doctor, who actually performs all of the ultrasounds.Dr. Guo provides his patients with his personal contact number, If I have any questions, he will answer them patiently.
What's one piece of advice would you give a prospective patient of John Kuo at IVF Fertility Center?
He's the best you don't have to worry about it. Trust him and you will succeed
During treatment, were you treated like a number or a human with John Kuo at IVF Fertility Center?
He always takes the time to listen to your questions and answer them carefully for you
Describe your experience with your nurse at IVF Fertility Center. (Assigned nurse: Blue)
Blue was our nurse and she arranged everything for us ,she was wonderful.
Describe your experience with IVF Fertility Center.
All the team is amazing,Blue was our nurse and she arranged everything for us ,she was wonderful. And Amy, she's great too. She's the nurse who draws the blood. She's very professional. love the facility, everything looks clean. We got pregnant in our first try with them. We are so happy and thankful we found them. They are the best!
Describe the costs associated with your care under John Kuo at IVF Fertility Center.
$25000
10
Doctor
John Kuo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Fertility Center
Pasadena
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 42
2 IVF
Poor Egg Quality
East Asian
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Kuo was involved in every part of my treatment. He did all of my ultrasounds, was extremely thorough with the explaining what was going on, and even created a chat group between Dr. Kuo, his nurse and I so that I was able to text with any questions that I might have...We never felt rushed during office visits and felt comfortable asking questions...He was very attentive to our needs as a patient. We saw him at every office visit and he was always very thorough with our treatment plan and with explaining the process...
My nurse Eliana [at IVF Fertility Center] was great! She was personable and super easy to talk to. She always made me feel comfortable...There was about a 6 month wait list when I made my appointment but it was definitely worth the wait...The Pasadena clinic was clean. All the ultrasound rooms were clean and organized. The Encino location where I got my egg retrieval and transfer done was clean and organized also. Parking was easy in both of these locations....
How was your experience with John Kuo at IVF Fertility Center?
Our experience at IVF Fertility Center with Dr. Kuo was excellent. He was very attentive to our needs as a patient. We saw him at every office visit and he was always very thorough with our treatment plan and with explaining the process. I also appreciated that he was the one that did all of my ultrasound rather than a technician. We never felt rushed during office visits and felt comfortable asking questions. It was also nice that he provides his cell number and creates a chat group with his nurse so there was always a way to communicate with him.
What's one piece of advice would you give a prospective patient of John Kuo at IVF Fertility Center?
Make an appointment as soon as you can! There was about a 6 month wait list when I made my appointment but it was definitely worth the wait. They will call you earlier if there is an opening due to a cancellation. Dr. Kuo only sees a limited number of patients so that he is able to be more attentive to the patients he is treating, which I think makes the wait worth it.
During treatment, were you treated like a number or a human with John Kuo at IVF Fertility Center?
Dr. Kuo was involved in every part of my treatment. He did all of my ultrasounds, was extremely thorough with the explaining what was going on, and even created a chat group between Dr. Kuo, his nurse and I so that I was able to text with any questions that I might have. It was a different experience from the previous clinic where the technician did my ultrasounds and the nurse did all of the explaining.
Describe your experience with your nurse at IVF Fertility Center. (Assigned nurse: Eliana)
My nurse Eliana was great! She was personable and super easy to talk to. She always made me feel comfortable.
Describe your experience with IVF Fertility Center.
The Pasadena clinic was clean. All the ultrasound rooms were clean and organized. The Encino location where I got my egg retrieval and transfer done was clean and organized also. Parking was easy in both of these locations.
Describe the costs associated with your care under John Kuo at IVF Fertility Center.
The total cost was about $24K.
10
Doctor
John Kuo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Fertility Center
Pasadena
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 35
1 IVF
East Asian
Income $100K - $199K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Kuo had exactly the demeanor I want in a doctor. He was professional, yet kind and patient. He went over every detail and was very clear...We chose to do IVF during the pandemic, and every precaution to stay healthy for everyone was taken...[he] was always prepared, organized, on time, and considered my unique situation for every decision.
Dr. Kuo charges a steep fee for the first appointment/consultation [at IVF Fertility Center]. That said, it is a long appointment, with an ultrasound, and he reviews your medical history. I was worried about it at first, but so glad we chose to go with him...We paid $1000 for the initial visit and around $14,000 for the egg retrieval, anesthesia, PGS testing, and embryo storage for a year. I purchased my medication separately for around $3,000.
How was your experience with John Kuo at IVF Fertility Center?
Dr. Kuo had exactly the demeanor I want in a doctor. He was professional, yet kind and patient. He went over every detail and was very clear. I don't want the airy fairy "think positive" talk. I want clear, research-backed steps, along with compassion. Dr. Kuo gave us that marvelously. We chose to do IVF during the pandemic, and every precaution to stay healthy for everyone was taken. I felt safe and even excited being able to still go through with it. He understood that there are women who have timelines due to age, and he was willing to continue.
During treatment, were you treated like a number or a human with John Kuo at IVF Fertility Center?
Dr. Kuo was always prepared, organized, on time, and considered my unique situation for every decision.
Describe the protocols John Kuo used in your cycles at IVF Fertility Center and their degree of success.
For the egg retrieval, I started with Estradiol during my luteal phase of the cycle before until I started my period. Then I began Follistim and Menapur shots. Dr. Kuo monitored the growth of my follicles meticulously. The decision to trigger at the right time felt like an art. You don't want to do it too soon or too late. You want to do it at the time you can get the most eggs that are around the same size and ready. We got 22 eggs from my one ovary. I think 16 were mature, 11 fertilized normally. We ended up with two embryos that tested PGS normal.
Describe your experience with your nurse at IVF Fertility Center. (Assigned nurse: Eliana)
Eliana was wonderful. She was cheerful, knowledgeable, and always available.
Describe your experience with IVF Fertility Center.
Dr. Kuo charges a steep fee for the first appointment/consultation. That said, it is a long appointment, with an ultrasound, and he reviews your medical history. I was worried about it at first, but so glad we chose to go with him.
Describe the costs associated with your care under John Kuo at IVF Fertility Center.
We paid $1000 for the initial visit and around $14,000 for the egg retrieval, anesthesia, PGS testing, and embryo storage for a year. I purchased my medication separately for around $3,000.
10
Doctor
John Kuo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Fertility Center
Pasadena
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 39
1 IVF
East Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Kuo performs all procedures himself and personally deliver the result to you and explain everything. I read many other reviews that the patients rarely see the doctor but I see Dr. Kuo on all my visit. Dr. Kuo also make sure he answered all your question before you leave the office...Make your consultation appt early since Dr. Kuo has limited the patients he sees so he can spend more time on each one of his patients.
Eliana is super friendly and professional. She’s thorough and will always follow up with you...The clinic is clean and organized. You feel welcomed and comfortable in the lobby. Make sure you are on time for your appointment as you never have to wait. For parking there’s a parking lot next to the building or you can park in the parking structure for Huntinton Hospital.
How was your experience with John Kuo at IVF Fertility Center?
Dr. Kuo performs all procedures himself and personally deliver the result to you and explain everything. I read many other reviews that the patients rarely see the doctor but I see Dr. Kuo on all my visit. Dr. Kuo also make sure he answered all your question before you leave the office.
What's one piece of advice would you give a prospective patient of John Kuo at IVF Fertility Center?
Make your consultation appt early since Dr. Kuo has limited the patients he sees so he can spend more time on each one of his patients.
During treatment, were you treated like a number or a human with John Kuo at IVF Fertility Center?
I never have to wait for any visit and I see Dr. Kuo on every visit. Dr. Kuo reviewed my test result and update me personally. I never felt rushed during my visit and any questions or concerns I have, I can test the Dr. right away and he usually responded right away.
Describe your experience with your nurse at IVF Fertility Center. (Assigned nurse: Eliana)
Eliana is super friendly and professional. She’s thorough and will always follow up with you.
Describe your experience with IVF Fertility Center.
The clinic is clean and organized. You feel welcomed and comfortable in the lobby. Make sure you are on time for your appointment as you never have to wait. For parking there’s a parking lot next to the building or you can park in the parking structure for Huntinton Hospital.
10
Doctor
John Kuo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Fertility Center
Pasadena
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5