IVF Institute

Dr. PENG did a great job of walking us through the process...upfront and honest with our chances and took the time to talk with us and explain our issues...trusted his information and his desire to help us with having a baby. He was a little unorganized at times but for the most part we were very happy with his services...completed one cycle...did not have the funds to try again...

clinic staff [at IVF Institute] is not organized and wait until the last minute to find out information. I wished for a more organized and coordinated clinic. A place where all services were provided and an advocate to assist with options and every step of the process. That’s not this clinic. Great doctor but poor support...needed more support throughout the process with meds, insurance and financial options.

How was your experience with Noel Peng at IVF Institute?

Dr. PENG himself is great. I have no complaints. He took time to explain every step of the process and our options. I trusted his information and his desire to help us with having a baby. He was a little unorganized at times but for the most part we were very happy with his services.

What's one piece of advice would you give a prospective patient of Noel Peng at IVF Institute?

Dr. PENG is a good a thorough doctor, be prepared to have a good experience.

During treatment, were you treated like a number or a human with Noel Peng at IVF Institute?

Dr. PENG did a great job of walking us through the process. He was upfront and honest with our chances and took the time to talk with us and explain our issues.

Describe the protocols Noel Peng used in your cycles at IVF Institute and their degree of success.

I’m not sure of all the drugs used but we completed one cycle. We underwent a surgery to remove a polyp, started progesterone then injections to increase my eggs. Once we started the injections, some of my follicles were growing a lot faster than others. We then discovered, I have a low egg count and quality. During the egg retrieval I produced 6 eggs, 4 became embryos and 2 survived the process. The last 2 were tested and determined unviable and missing important chromosomes. We were heart broken and did not have the funds to try again.

Describe your experience with your nurse at IVF Institute. (Assigned nurse: Johana)

Johanna herself was okay but the complete clinic staff is not organized and wait until the last minute to find out information. I wished for a more organized and coordinated clinic. A place where all services were provided and an advocate to assist with options and every step of the process. That’s not this clinic. Great doctor but poor support.

Describe your experience with IVF Institute.

This clinic does not provide financial options, you have to pay cash, insurance or find your own financing. More assistance would’ve been great. The office having all services under one location would be cheaper and more convenience and they were unorganized. They didn’t know important information at times to assist me.

Describe the costs associated with your care under Noel Peng at IVF Institute.

I would guess we paid $15,000

Describe Noel Peng's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF Institute.

I just think it each couple’s or individual choice. I would elect to have multiple embryos but I’m willing to care for at least 2 babies.

What specific things went wrong at IVF Institute?

Failed to call in prescriptions to pharmacy

Describe the specific things that went wrong at IVF Institute.

Just needed more support throughout the process with meds, insurance and financial options.

Doctor

Noel Peng

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

IVF Institute

Dallas

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Noel Peng IVF Institute

2018, Successful

Age 36

IVF

Diminished Ovarian Reserve

Other

Income $100K - $199K

Accountant

Only Doc Seen

Strongly Recommends

Successful

Review of

Noel Peng IVF Institute

Dr. Peng is very caring and he takes his time with us to answer all the questions that we have. He also is very knowledge in his field and we felt that we were in very good hand despites the fact that I have diminished reserve...I loved the fact that Dr. Peng customized our treatment according to my diagnosis and family needs and he is very detail. A very good listener and he gives you his professional opinion but he also understands that we are all human being. He is very knowledge in this field and we came to him after we saw the other infertility doctor in town and was not successful.

The front receptionist [at IVF Institute] might not be the most friendly one but they do get things done and they did take good care of me and at the end I felt I am part of that family. The staff came to see me after I delivered at Medical City...I did one cycle of IVF then frozen embryo transfer...she [nurse] is very caring and helpful and I can always text her even after the hour to get direction or she will get direction from Dr. Peng.

How was your experience with Noel Peng at IVF Institute?

I loved the fact that Dr. Peng customized our treatment according to my diagnosis and family needs and he is very detail. A very good listener and he gives you his professional opinion but he also understands that we are all human being. He is very knowledge in this field and we came to him after we saw the other infertility doctor in town and was not successful.

What's one piece of advice would you give a prospective patient of Noel Peng at IVF Institute?

His clinic might not be the most fancy one but the clinical expertise is awesome! I met this other patient from the clinic and she was referred to him from another infertility doctor because his specialty in pregnancy loss.

During treatment, were you treated like a number or a human with Noel Peng at IVF Institute?

Describe the protocols Noel Peng used in your cycles at IVF Institute and their degree of success.

I did one cycle of IVF then frozen embryo transfer

Describe your experience with your nurse at IVF Institute. (Assigned nurse: Johana)

she is very caring and helpful and I can always text her even after the hour to get direction or she will get direction from Dr. Peng.

Describe your experience with IVF Institute.

The front receptionist might not be the most friendly one but they do get things done and they did take good care of me and at the end I felt I am part of that family. The staff came to see me after I delivered at Medical City.

Describe the costs associated with your care under Noel Peng at IVF Institute.

I have insurance coverage. I was only charged what was my responsibility.

Doctor

Noel Peng

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

IVF Institute

Dallas

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Noel Peng IVF Institute

2014, Successful

Age 36

1 IUI

2 IVF

Diminished Ovarian Reserve

Poor Egg Quality

Other

Ashkenazi Jewish

Other

Income $50K - $99K

2nd of 2 Docs

LGBTQ

Strongly Recommends

Successful

Review of

Noel Peng IVF Institute

He's [Dr. Peng] extremely thorough and knowledgeable. Explained himself every step of the way. He calls himself if needed for clinical questions. Always made us feel very comfortable. Always listened and suggested things according to his expertise....I clearly remember he drew on my back to help my husband guide the injection spots. He always informed us of the follicle measurements and what they meant. Following, he would always tell about the next step. He helped us make important decisions.

They [IVF Inst] were very patient since the whole procedure was very complicated. The injections alone took a long time to explain, they made sure that we understood before leaving the office and ensured that we call back for any questions....Dr Pend is very genuine, kind and thorough. He's an excellent Dr and I plan on going to him again. He truly understood our situation and tried to help and make IVF possible...He helped us make important decisions.

How was your experience with Noel Peng at IVF Institute?

He's extremely thorough and knowledgeable. Explained himself every step of the way. He calls himself if needed for clinical questions. Always made us feel very comfortable. Always listened and suggested things according to his expertise.

What's one piece of advice would you give a prospective patient of Noel Peng at IVF Institute?

He checks for everything possible so that there aren't any surprises along the way.

During treatment, were you treated like a number or a human with Noel Peng at IVF Institute?

His team and the Dr himself took the time to explain everything, it was done privately and as long as it took. He also spent what ever time was needed during each appointment.

Describe the protocols Noel Peng used in your cycles at IVF Institute and their degree of success.

I clearly remember he drew on my back to help my husband guide the injection spots. He always informed us of the follicle measurements and what they meant. Following, he would always tell about the next step. He helped us make important decisions.

Describe your experience with the nursing staff at IVF Institute.

They were very patient since the whole procedure was very complicated. The injections alone took a long time to explain, they made sure that we understood before leaving the office and ensured that we call back for any questions.

Describe your experience with IVF Institute.

Dr Pend is very genuine, kind and thorough. He's an excellent Dr and I plan on going to him again. He truly understood our situation and tried to help and make IVF possible. I had visited him several times with my daughter a few years after she was born. I hope he can make my dream a reality the second time around.

Describe the costs associated with your care under Noel Peng at IVF Institute.

There was the cost of IVF, in addition there's a lab cost.

Doctor

Noel Peng

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

IVF Institute

Dallas

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Noel Peng IVF Institute

2017, Unsuccessful

Age 33

1 IUI

Diminished Ovarian Reserve

Endometriosis

Male Factor

PCOS

Tubal Blockage

Income $50K - $99K

Marketer or PR

2nd of 3 Docs

Doesn't Recommend

Unsuccessful

Review of

Noel Peng IVF Institute

Dr. Peng was very nice and took the time to get to know my crazy medical story. He explained everything to me and my husband in a way that was understandable.... I liked Dr. Peng but he did not help me at all with my endometriosis issues that were keeping me from getting pregnant. He did not even refer me to anyone. He was not very proactive either. I left his care because I did not feel like I was getting anywhere.... I had a hysteroscopy with him to remove a uterine septum and blocked tube.

The clinic [IVF Institute] was well run but very expensive compared to some other doctors. I'm sure he's a good doctor but I had a complicated case and he did nothing to help me address my abdominal pain that was keeping me from being able to move forward.... [Cost Of Treatment] Dr Peng was very expensive!... I had a hysteroscopy with him to remove a uterine septum and blocked tube. WE did one round of femara to try to ensure ovulation.

How was your experience with Noel Peng at IVF Institute?

I liked Dr. Peng but he did not help me at all with my endometriosis issues that were keeping me from getting pregnant. He did not even refer me to anyone. He was not very proactive either. I left his care because I did not feel like I was getting anywhere.

What's one piece of advice would you give a prospective patient of Noel Peng at IVF Institute?

His prices are really high and he isnt very proactive

During treatment, were you treated like a number or a human with Noel Peng at IVF Institute?

Dr. Peng was very nice and took the time to get to know my crazy medical story. He explained everything to me and my husband in a way that was understandable.

Describe the protocols Noel Peng used in your cycles at IVF Institute and their degree of success.

I had a hysteroscopy with him to remove a uterine septum and blocked tube. WE did one round of femara to try to ensure ovulation.

Describe your experience with IVF Institute.

The clinic was well run but very expensive compared to some other doctors. I'm sure he's a good doctor but I had a complicated case and he did nothing to help me address my abdominal pain that was keeping me from being able to move forward.

Describe the costs associated with your care under Noel Peng at IVF Institute.

Dr Peng was very expensive!

Describe Noel Peng's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF Institute.

n/a

Doctor

Noel Peng

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

IVF Institute

Dallas

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Noel Peng IVF Institute

2020, Successful

Age 30

Poor Egg Quality

Income $200K - $499K

Accountant

Only Doc Seen

Strongly Recommends

Successful

Review of

Noel Peng IVF Institute

He [Dr. Peng] explained to us what exactly the problem and what is the successful rate for this treatment...I am young and I loved that he respected my wishes and made this happened for me...I just remembered that he used lupron which is very different from all the other clinic that I been to and he customized my treatment to fit my travel schedule and I thank him for that

This [IVF Institute] clinic's strength is the friendly cozy feel and Dr Peng is very knowledgeable and professional. The weakness with the COVID now is the staffing problem. But I think this is almost everywhere since my pcp'c clinic and my Ob/Gyn's clinic have the same issue currently...They cut me a refund credit check after I completed the treatment from their billing department and I appreciated the honest and professionalism of this clinic

How was your experience with Noel Peng at IVF Institute?

Best infertility clinic in town. He took care me and help me get pregnant when other infertility doctor told me to use donor egg because low ovarian reserve. I am young and I loved that he respected my wishes and made this happened for me

What's one piece of advice would you give a prospective patient of Noel Peng at IVF Institute?

This is a small and friendly clinic. They treat you like a family. If you nick and dime with the clinic type of a person, this is not a clinic for you. I loved how honest and professional this doctor is. If you let Dr. Peng knows what your goal is, he will try to deliver for you! They cut me a refund credit check after I completed the treatment from their billing department and I appreciated the honest and professionalism of this clinic

During treatment, were you treated like a number or a human with Noel Peng at IVF Institute?

He explained to us what exactly the problem and what is the successful rate for this treatment

Describe the protocols Noel Peng used in your cycles at IVF Institute and their degree of success.

I just remembered that he used lupron which is very different from all the other clinic that I been to and he customized my treatment to fit my travel schedule and I thank him for that

Describe your experience with your nurse at IVF Institute. (Assigned nurse: Lallie)

she is very nice lady and she works with Dr. Peng to accommodate our needs.

Describe your experience with IVF Institute.

This clinic's strength is the friendly cozy feel and Dr Peng is very knowledgeable and professional. The weakness with the COVID now is the staffing problem. But I think this is almost everywhere since my pcp'c clinic and my Ob/Gyn's clinic have the same issue currently

Describe the costs associated with your care under Noel Peng at IVF Institute.

since my insurance has coverage for IVF, I was only paying the copay.

Describe Noel Peng's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF Institute.

He would only do one or two embryo transfer because he worried about my body can not take it

Doctor

Noel Peng

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability