IVF Institute

Houston - Gessner
7777 Forest Lane
Dallas, TX 75230
972.566.6868
On a scale from 0-10, how likely are you to recommend IVF Institute to a friend?
Strongly recommend: 73%Don't recommend: 27%8.6
3 assessments
  • 73% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 27% Don't recommend (0-6)
Operations
Poorly operated
Operated well
10
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
10
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
10
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
10
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
>42
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
635
8.6
Average Doctor Score
1 doctor
3 assessments
10
10
Age
36
Treated
2018
Success with this Doc
Yes
Treatment
IVF
Diagnosis
Diminished Ovarian Reserve
10
10
Dr. Peng is very caring and he takes his time with us to answer all the questions that we have. He also is very knowledge in his field and we felt that we were in very good hand despites the fact that I have diminished reserve...I loved the fact that Dr. Peng customized our treatment according to my diagnosis and family needs and he is very detail. A very good listener and he gives you his professional opinion but he also understands that we are all human being. He is very knowledge in this field and we came to him after we saw the other infertility doctor in town and was not successful.
The front receptionist [at IVF Institute] might not be the most friendly one but they do get things done and they did take good care of me and at the end I felt I am part of that family. The staff came to see me after I delivered at Medical City...I did one cycle of IVF then frozen embryo transfer...she [nurse] is very caring and helpful and I can always text her even after the hour to get direction or she will get direction from Dr. Peng.
Age
36
Treated
2018
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF
Diagnosis
Diminished Ovarian Reserve
10
10
How was your experience with Noel Peng at IVF Institute?
I loved the fact that Dr. Peng customized our treatment according to my diagnosis and family needs and he is very detail. A very good listener and he gives you his professional opinion but he also understands that we are all human being. He is very knowledge in this field and we came to him after we saw the other infertility doctor in town and was not successful.
What's one piece of advice would you give a prospective patient of Noel Peng at IVF Institute?
His clinic might not be the most fancy one but the clinical expertise is awesome! I met this other patient from the clinic and she was referred to him from another infertility doctor because his specialty in pregnancy loss.
During treatment, were you treated like a number or a human with Noel Peng at IVF Institute?
Dr. Peng is very caring and he takes his time with us to answer all the questions that we have. He also is very knowledge in his field and we felt that we were in very good hand despites the fact that I have diminished reserve.
Describe the protocols Noel Peng used in your cycles at IVF Institute and their degree of success.
I did one cycle of IVF then frozen embryo transfer
Describe your experience with your nurse at IVF Institute. (Assigned nurse: Johana)
she is very caring and helpful and I can always text her even after the hour to get direction or she will get direction from Dr. Peng.
Describe your experience with IVF Institute.
The front receptionist might not be the most friendly one but they do get things done and they did take good care of me and at the end I felt I am part of that family. The staff came to see me after I delivered at Medical City.
Describe the costs associated with your care under Noel Peng at IVF Institute.
I have insurance coverage. I was only charged what was my responsibility.
10
Doctor
Noel Peng
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
IVF Institute
Houston - Gessner
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Noel Peng at IVF Institute.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
36
Treated
2014
Success with this Doc
Yes
Treatment
1 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Other
10
10
He's [Dr. Peng] extremely thorough and knowledgeable. Explained himself every step of the way. He calls himself if needed for clinical questions. Always made us feel very comfortable. Always listened and suggested things according to his expertise....I clearly remember he drew on my back to help my husband guide the injection spots. He always informed us of the follicle measurements and what they meant. Following, he would always tell about the next step. He helped us make important decisions.
They [IVF Inst] were very patient since the whole procedure was very complicated. The injections alone took a long time to explain, they made sure that we understood before leaving the office and ensured that we call back for any questions....Dr Pend is very genuine, kind and thorough. He's an excellent Dr and I plan on going to him again. He truly understood our situation and tried to help and make IVF possible...He helped us make important decisions.
Age
36
Treated
2014
Success with this Doc
Yes
Race
Ashkenazi Jewish, Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Other
10
10
How was your experience with Noel Peng at IVF Institute?
He's extremely thorough and knowledgeable. Explained himself every step of the way. He calls himself if needed for clinical questions. Always made us feel very comfortable. Always listened and suggested things according to his expertise.
What's one piece of advice would you give a prospective patient of Noel Peng at IVF Institute?
He checks for everything possible so that there aren't any surprises along the way.
During treatment, were you treated like a number or a human with Noel Peng at IVF Institute?
His team and the Dr himself took the time to explain everything, it was done privately and as long as it took. He also spent what ever time was needed during each appointment.
Describe the protocols Noel Peng used in your cycles at IVF Institute and their degree of success.
I clearly remember he drew on my back to help my husband guide the injection spots. He always informed us of the follicle measurements and what they meant. Following, he would always tell about the next step. He helped us make important decisions.
Describe your experience with the nursing staff.
They were very patient since the whole procedure was very complicated. The injections alone took a long time to explain, they made sure that we understood before leaving the office and ensured that we call back for any questions.
Describe your experience with IVF Institute.
Dr Pend is very genuine, kind and thorough. He's an excellent Dr and I plan on going to him again. He truly understood our situation and tried to help and make IVF possible. I had visited him several times with my daughter a few years after she was born. I hope he can make my dream a reality the second time around.
Describe the costs associated with your care under Noel Peng at IVF Institute.
There was the cost of IVF, in addition there's a lab cost.
10
Doctor
Noel Peng
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
IVF Institute
Houston - Gessner
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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5
5
Age
33
Treated
2017
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor, PCOS, Tubal Blockage
5
5
Dr. Peng was very nice and took the time to get to know my crazy medical story. He explained everything to me and my husband in a way that was understandable.... I liked Dr. Peng but he did not help me at all with my endometriosis issues that were keeping me from getting pregnant. He did not even refer me to anyone. He was not very proactive either. I left his care because I did not feel like I was getting anywhere.... I had a hysteroscopy with him to remove a uterine septum and blocked tube.
The clinic [IVF Institute] was well run but very expensive compared to some other doctors. I'm sure he's a good doctor but I had a complicated case and he did nothing to help me address my abdominal pain that was keeping me from being able to move forward.... [Cost Of Treatment] Dr Peng was very expensive!... I had a hysteroscopy with him to remove a uterine septum and blocked tube. WE did one round of femara to try to ensure ovulation.
Age
33
Treated
2017
Success with this Doc
No
Race
Income
$50K - $99K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor, PCOS, Tubal Blockage
5
5
How was your experience with Noel Peng at IVF Institute?
I liked Dr. Peng but he did not help me at all with my endometriosis issues that were keeping me from getting pregnant. He did not even refer me to anyone. He was not very proactive either. I left his care because I did not feel like I was getting anywhere.
What's one piece of advice would you give a prospective patient of Noel Peng at IVF Institute?
His prices are really high and he isnt very proactive
During treatment, were you treated like a number or a human with Noel Peng at IVF Institute?
Dr. Peng was very nice and took the time to get to know my crazy medical story. He explained everything to me and my husband in a way that was understandable.
Describe the protocols Noel Peng used in your cycles at IVF Institute and their degree of success.
I had a hysteroscopy with him to remove a uterine septum and blocked tube. WE did one round of femara to try to ensure ovulation.
Describe your experience with IVF Institute.
The clinic was well run but very expensive compared to some other doctors. I'm sure he's a good doctor but I had a complicated case and he did nothing to help me address my abdominal pain that was keeping me from being able to move forward.
Describe the costs associated with your care under Noel Peng at IVF Institute.
Dr Peng was very expensive!
Describe Noel Peng's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF Institute.
n/a
5
Doctor
Noel Peng
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
IVF Institute
Houston - Gessner
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less