IVF Michigan Fertility Centers

5 doctors work here

Rated 7.9
Strongly recommend: 54%Neutral: 24%Don't recommend: 22%7.9
54% strongly recommend
130 reviews
Operations
8.3
8.3
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8
8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.3
7.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.5
8.5
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.7
7.7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,696
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 7 offices

Bloomfield Hills
37000 Woodward Ave
Bloomfield Hills, MI 48304
Dearborn
5728 Schaefer
Dearborn, MI 48126
Lansing
2601 Coolidge Rd, Suite B,
East Lansing, MI 48823
Macomb
15959 Hall Road
Macomb, MI 48044
Saginaw
5400 Mackinaw Rd
Saginaw, MI 48604
Sylvania
6711 Monroe St.
Sylvania, OH 43560
Ypsilanti
3145 Clark Rd.
Ypsilanti, MI 48197
Show 5 more

130 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2019, Successful
NPS
9
NPS
9
Age 32 - 36
1 IVF
Male Factor
Unexplained
European
Income $100K - $199K
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I needed a doc [Dr. Shamma] who developed a plan and was highly confident in it with out throwing every option back in my court. He listens very well and thoroughly explains anything you need and as many time later as you need. I appreciate that he stays very up to date in all technologies / procedures...for our unique situation he had protocols that he had success with and research to back up...very adamant with us that he only wanted to transfer 1 for our first transfer and see how that went b4 we considered two
IVF MI is very professional. They are on the more expensive side of clinic options, but I think their success rate validates this. They are very sensitive to how sensitive we are going through this process, I have never felt I could not ask a question or express a concern...The OR is in the clinic where you go for normal visits...For retrieval and transfer cycle (1 each) we spent over $30k total including meds
How was your experience with Nicholas Shamma at IVF Michigan Fertility Centers?
He is an incredibly confident doctor, which is why I choose him. He had already had a fantastic reputation, but I needed a doc who developed a plan and was highly confident in it with out throwing every option back in my court. He listens very well and thoroughly explains anything you need and as many time later as you need. I appreciate that he stays very up to date in all technologies / procedures. I have a funny shaped uterus so prior to each transfer he did a test run, he probably does this with each patient, but I liked that that meant he was figuring out exactly what needed to happen with me, again, not just a number. I like him. He is a good doctor. He seems like a good genuine man. I feel comfortable and peaceful in his care. I trust him.
What's one piece of advice would you give a prospective patient of Nicholas Shamma at IVF Michigan Fertility Centers?
He is confident. To my husband, another very confident man, he came across as arrogant. The pig was calling the kettle black. Do not let this initial reaction put you off. He is good at what he does and deserves to come across that way, in my opinion anyway.
During treatment, were you treated like a number or a human with Nicholas Shamma at IVF Michigan Fertility Centers?
I mostly found Dr. S and his team to be highly professional and very responsive. We had one instance during our 2nd transfer (for 2nd child) where it started to feel like we were a number, I took the issue to the nurses and it was immediately addressed and rectified. The care his whole team provides is wonderful. I appreciate Dr. S’s bedside manner, he is direct yet compassionate and very confident.
Describe the protocols Nicholas Shamma used in your cycles at IVF Michigan Fertility Centers and their degree of success.
I will no disclose my meds or dosages, everyone is different and I do not think it is helpful for others to get lost in the trap of analyzing another person’s protocols. What I can say is that for our unique situation he had protocols that he had success with and research to back up. We did do genetic testing, I highly recommend this. We also used ICSI. we went through intense monitoring for both the retrieval and transfers.he also monitored us until 12wks into each pregnancy.
Describe your experience with the nursing staff at IVF Michigan Fertility Centers.
They are wonderful. For our second cycle we had a new nurse as the one who set up our calendar and got us started. She botched the calendar - good thing I ki d of knew based off of the previous. Other than that issue everything was great. Michelle is my favorite! The head nurse is awesome, any time I brought something grip to her or had a question I felt heard and addressed. I give them an A+
Describe your experience with IVF Michigan Fertility Centers.
IVF MI is very professional. They are on the more expensive side of clinic options, but I think their success rate validates this. They are very sensitive to how sensitive we are going through this process, I have never felt I could not ask a question or express a concern. Any issues I have had were addressed immediately and professionally, I never felt like I was treated differently after. The OR is in the clinic where you go for normal visits, my original RE was not set up this way and it was annoying. A huge strength for me was that everyone seemed to be very up to date on latest technologies and practices (also unlike my previous clinic). As far as weaknesses, they often run behind and some visits we waited over an hour beyond our appointment time.
Describe the costs associated with your care under Nicholas Shamma at IVF Michigan Fertility Centers.
For retrieval and transfer cycle (1 each) we spent over $30k total including meds.
Describe Nicholas Shamma's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF Michigan Fertility Centers.
I believe he prefers to transfer only 1 embryo unless there is a very strong argument to do two. He was very adamant with us that he only wanted to transfer 1 for our first transfer and see how that went b4 we considered two. We never had to consider two. I am glad he recommended only 1.
What specific things went wrong at IVF Michigan Fertility Centers?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at IVF Michigan Fertility Centers.
I had a new nurse, she made an error with my calendar and did not include a shot in my prescription order that should have been. The main nurse got involved and resolved everything.
9
Doctor
Nicholas Shamma
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
10
NPS
10
Age 34
1 IVF
1 Embryo Freezing
Unexplained
European
Income $100K - $199K
Teacher
2nd of 2 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
From the first meeting Dr Shamma made us feel very comfortable. He explained everything and answered all our questions. He even suggested a study we could join that happened to fit with our situation. He is very busy and can sometimes be in and out quickly. With that said, if you have questions he will always stop and take the time to talk you through some thing or answer all the questions you have...I had to get a hysteroscopy and have a polyp removed each time we did a transfer. We did an egg retrieval, but because I became slightly inflamed he decided to freeze all the embryos and wait until my next cycle for transfer. I was on lupron depot, estradiol patches and pills, vitamin b, prenatal vitamin, metformin, baby aspirin, enoxaparin, and progesterone.
The blood work, ultrasounds, Dr visits, surgeries, transfers, retrieval’s, etc. are all done right at the office [at IVF Michigan]. All the staff and nurses are very friendly and supportive...The staff and Dr were all very kind and would take all the time you needed to answer any questions until you felt comfortable...There were a couple of nurses that I really liked and were always very detailed and thorough. Some of the others weren’t as detailed or gave a lot of info all at once and it was too much to digest and remember all at once. I had to start asking for them to write it down for me so I would remember by the time I got home. It was a lot when your dealing with all the medications, dosages, times, etc. Overall I thought the nurses were very kind and great to work with.
How was your experience with Nicholas Shamma at IVF Michigan Fertility Centers?
From the first meeting Dr Shamma made us feel very comfortable. He explained everything and answered all our questions. He even suggested a study we could join that happened to fit with our situation. He is very busy and can sometimes be in and out quickly. With that said, if you have questions he will always stop and take the time to talk you through some thing or answer all the questions you have.
What's one piece of advice would you give a prospective patient of Nicholas Shamma at IVF Michigan Fertility Centers?
No question is silly to ask. It is important for you to be informed and comfortable with what is going on. Dr Shamma is great at explaining things and making patients feel comfortable.
During treatment, were you treated like a number or a human with Nicholas Shamma at IVF Michigan Fertility Centers?
The staff and Dr were all very kind and would take all the time you needed to answer any questions until you felt comfortable. I had gone through a bunch of treatment with another Dr and Dr Shamma didn’t try to waste my time or money by doing any of it again. He told me straight up that we needed to do ivf. The other things didn’t work, why waste our time or money. When we came back to try for a second, they really seemed to be understanding of financial and emotional stress and worked with us.
Describe the protocols Nicholas Shamma used in your cycles at IVF Michigan Fertility Centers and their degree of success.
I had to get a hysteroscopy and have a polyp removed each time we did a transfer. We did an egg retrieval, but because I became slightly inflamed he decided to freeze all the embryos and wait until my next cycle for transfer. I was on lupron depot, estradiol patches and pills, vitamin b, prenatal vitamin, metformin, baby aspirin, enoxaparin, and progesterone.
Describe your experience with the nursing staff at IVF Michigan Fertility Centers.
There were a couple of nurses that I really liked and were always very detailed and thorough. Some of the others weren’t as detailed or gave a lot of info all at once and it was too much to digest and remember all at once. I had to start asking for them to write it down for me so I would remember by the time I got home. It was a lot when your dealing with all the medications, dosages, times, etc. Overall I thought the nurses were very kind and great to work with.
Describe your experience with IVF Michigan Fertility Centers.
The billing department was always very understanding and helpful. The ladies at the front desk are very nice. One issue I did have was that the nurses call back with test results, bloodwork, and everything else after 4:00 pm. They will leave a message, but if you have questions or something was unclear, you can’t get a hold of anyone or get a call back until the next day because the phones shut off at 4:00. They have an email address you can email, but they may not get it until the next day. They do also have an emergency number to call the nurse on call. I just feel like if the nurses are there making calls you should be able to return the call and speak to someone. Other than the phones shutting off at 4, everything was great. Every thing was clean, modern, and inviting. The blood work, ultrasounds, Dr visits, surgeries, transfers, retrieval’s, etc. are all done right at the office. All the staff and nurses are very friendly and supportive.
Describe the costs associated with your care under Nicholas Shamma at IVF Michigan Fertility Centers.
There was a set rate for the transfer, thawing process, and everything they had to do to prepare the embryo. The medications are all separate and so are the labs and ultra sounds. The cost all depends on your insurance. My insurance changed a couple of times over the years while going through the process. Sometimes all the labs and ultra sounds were covered and a good portion of my meds and other times nothing at all was covered.
Describe Nicholas Shamma's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF Michigan Fertility Centers.
When we started treatment Dr Shamma said he would only transfer one embryo. It was successful. We were told that with how far they have come in infertility treatments it was no longer necessary to transfer multiple embryos. Our second time around again he transferred one and we had a chemical pregnancy. We decided to try one more time and we had two embryos left. He told us if we really wanted to he would transfer both. After getting multiple positive blood draws, I miscarried just before my first ultrasound. I don’t believe the decision had any thing to do with the results. I was very comfortable with how he decided what to transfer.
10
Doctor
Nicholas Shamma
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unsuccessful
NPS
1
NPS
1
Age 39
2 IVF
European
Income $500K+
Business Executive
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
To frame up our conversation and be completely transparent, Dr. Shamma called my wife's vagina "beautiful" when on the hospital bed and made several comments about her weight and body type in regards to how pregnancy —e.g. potentially having twins—would ruin it. It is completely insane that she and likely other women have to deal with this type of individual. Otherwise, we saw very, very little of Dr. Shamma. Outside of his intro pitch to us, we likely had less than 10 minutes of interaction over the course of two rounds of IVF.
The [IVF Michigan Fertility Centers] clinic can churn out patients quickly and efficiently but expect no hand holding and very little human touch or empathy — at least when it comes to Dr. Shamma. The clinic is also very disorganized and unable to work within the means of even the most antiquated technology — expect hand written, scribbled notes for direction and little to no coordination of appointments or even the ordering of medication.
How was your experience with Nicholas Shamma at IVF Michigan Fertility Centers?
To frame up our conversation and be completely transparent, Dr. Shamma called my wife's vagina "beautiful" when on the hospital bed and made several comments about her weight and body type in regards to how pregnancy —e.g. potentially having twins—would ruin it. It is completely insane that she and likely other women have to deal with this type of individual. Otherwise, we saw very, very little of Dr. Shamma. Outside of his intro pitch to us, we likely had less than 10 minutes of interaction over the course of two rounds of IVF. He was blunt and generally rude in meetings —often distracted and we are completely confident he didn't know our names, only the chart. It's clear that Dr. Shamma has experience in this field but I would advocate anyone to stay away unless they have no choice.
What's one piece of advice would you give a prospective patient of Nicholas Shamma at IVF Michigan Fertility Centers?
Avoid Dr. Shamma unless your insurance does not allow it. If you must visit, be prepared to address his callousness and inappropriate bedside manner directly. We would advise also leveraging outside counsel to review their hormone strategy and its effectiveness.
During treatment, were you treated like a number or a human with Nicholas Shamma at IVF Michigan Fertility Centers?
Very little communication with Dr. Shamma, very little information —more of a data/binary approach, the facility is like a warehouse, no human empathy whatsoever at any point.
Describe the protocols Nicholas Shamma used in your cycles at IVF Michigan Fertility Centers and their degree of success.
We went through 2 cycles wherein the dosage/strategy seemed to stay relatively the same and the results did not improve with the 2nd round. There seemed to be a lack of strategy for the 2nd cycle and was more of a - let's just do it again and see what happens.
Describe your experience with the nursing staff at IVF Michigan Fertility Centers.
The nurses were great—Very communicate and empathic. They, however, seem to be using very antiquated tools for managing/organizing — a lot of pen on paper.
Describe your experience with IVF Michigan Fertility Centers.
The clinic can churn out patients quickly and efficiently but expect no hand holding and very little human touch or empathy — at least when it comes to Dr. Shamma. The clinic is also very disorganized and unable to work within the means of even the most antiquated technology — expect hand written, scribbled notes for direction and little to no coordination of appointments or even the ordering of medication.
Describe your experience with your monitoring appointments at IVF Michigan Fertility Centers.
We did not do ultrasound appointments here.
Describe the costs associated with your care under Nicholas Shamma at IVF Michigan Fertility Centers.
Our costs were covered via insurance and we cannot comment.
Describe Nicholas Shamma's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF Michigan Fertility Centers.
N/A
What specific things went wrong at IVF Michigan Fertility Centers?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at IVF Michigan Fertility Centers.
Our concerns generally reside with the borderline negligent bedside manners of Dr. Shamma. The clinic is generally fine —they do seem to have difficulty managing the number of patients or just facilitating the complex process that is providing IVF. For example, after consultation and testing on my wife, we began embarking on the 4-hour drive home. We decided since the clinic seemed to be very disorganized, that we should call them to confirm when to expect a follow-up appointment. During that call, as we were leaving, they informed us that I would need to come back to do my share of the blood work. We asked why we didn't do the testing during this visit and their response was simply — oh, right yes that would be good so you don't have to drive 8 extra hours. We turned the car around and went right back. Just be aware that they are not keeping track of the process/milestones/timeline— this needs to be done by the patient—including ordering your medication/coordinating with the shipping of said meds, which seems very strange but is apparently how they operate.
1
Doctor
Nicholas Shamma
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
1 of 5
Explained risks
4 of 5
Adaptability
3 of 5
1
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Operations
2 of 5
Scheduling
1 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
7
NPS
7
Age 27 - 28
Male Factor
Unexplained
Income $50K - $99K
Nurse or HC Services
2nd of 3 Docs
3 IUI With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Hammoud was going to do multiple embryo transfer with us because we weren’t PGS testing our embryos. But he said he would decide based on the embryo quality if we only needed to do a single embryo at the time of transfer...During our consult I wanted to get a bit more information regarding what other options we had and/or why he thought we were experiencing infertility. It seemed that during the consult his main goal was to push IVF on us. We were already planning to move into IVF as a next step, but we just wanted a little bit more time to discuss and make a decision, and my husband and I both felt very pressured at the consultation to pursue IVF maybe before we were really ready to “give up” on all other treatments. Doctor Nps
$12,860 for IVF fresh transfer $4,500 for meds $1,000 for anesthesia [at IVF Michigan Fertility Centers]...The clinic is nice. The inside is inviting and calm. They have a slideshow going of different fertility procedures and the process of each one. The front office staff are nice, as well as the billing department. The setup is cool because the surgical rooms are on the left side of the clinic and the offices/consultations and lab/US rooms are on the right so it’s all split up. The recovery area after coming out of surgery was nice and private and it didn’t feel uncomfortable or rushed. Overall I think the clinic is really great.
How was your experience with Ahmad Hammoud at IVF Michigan Fertility Centers?
Our first experience at our consultation was not great. We felt very pushed into doing IVF. Being a younger couple, we went into our consult believing that there would be other options for us before IVF, but I didn’t feel like that was explored to the fullest extent. He seemed rushed and a bit distracted the day of our consult which wasn’t a good feeling for my husband and I. During my surgery with him he was a totally different person though. Super friendly, calm, and explained all the details of the surgery and post/op findings. I feel like maybe the day of our consult he was either having a bad day or was very busy and didn’t have a lot of time for us. Either way, the consult could’ve definitely gone better.
What's one piece of advice would you give a prospective patient of Ahmad Hammoud at IVF Michigan Fertility Centers?
Go into your consultation with a list of questions you want answered and make sure you don’t leave until you have the answers you need to make an informed decision. IVF is serious, and expensive. You shouldn’t feel rushed into making a decision.
During treatment, were you treated like a number or a human with Ahmad Hammoud at IVF Michigan Fertility Centers?
During our initial consultation I was very frustrated and sad. I had experienced an ectopic pregnancy about a year prior and hadn’t been able to conceive since. During our IVF consultation I was preparing for my 4th IUI with a different doctor in a couple of days and he made me feel like that was pointless. During our consult I wanted to get a bit more information regarding what other options we had and/or why he thought we were experiencing infertility. It seemed that during the consult his main goal was to push IVF on us. We were already planning to move into IVF as a next step, but we just wanted a little bit more time to discuss and make a decision, and my husband and I both felt very pressured at the consultation to pursue IVF maybe before we were really ready to “give up” on all other treatments.
Describe the protocols Ahmad Hammoud used in your cycles at IVF Michigan Fertility Centers and their degree of success.
Started BC pills on day 3 of period, had a hysteroscopy performed under anesthesia prior to start of second menstrual cycle, started stims around day 5 of cycle. Had to stop stims on the second day due to COVID-19 as non-essential surgeries and businesses were not happening as usual. Plan to do IVF after coronavirus is under control again, so didn’t really have any results to share from that experience.
Describe your experience with the nursing staff at IVF Michigan Fertility Centers.
Nicole was great. She did our start up class for IVF. she responded promptly to emails and phone calls and was also friendly and reassuring.
Describe your experience with IVF Michigan Fertility Centers.
The clinic is nice. The inside is inviting and calm. They have a slideshow going of different fertility procedures and the process of each one. The front office staff are nice, as well as the billing department. The setup is cool because the surgical rooms are on the left side of the clinic and the offices/consultations and lab/US rooms are on the right so it’s all split up. The recovery area after coming out of surgery was nice and private and it didn’t feel uncomfortable or rushed. Overall I think the clinic is really great.
Describe the costs associated with your care under Ahmad Hammoud at IVF Michigan Fertility Centers.
$12,860 for IVF fresh transfer $4,500 for meds $1,000 for anesthesia
Describe Ahmad Hammoud's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF Michigan Fertility Centers.
Dr. Hammoud was going to do multiple embryo transfer with us because we weren’t PGS testing our embryos. But he said he would decide based on the embryo quality if we only needed to do a single embryo at the time of transfer.
What specific things went wrong at IVF Michigan Fertility Centers?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at IVF Michigan Fertility Centers.
The nurses failed to call in my prescriptions for my injectable stims from one of the pharmacies I ordered from. Luckily, I was on top of everything so I called to pharmacy to make sure they received my script and they said they had nothing for me. I had to then call my clinic and ask them to send the script over. It was in plenty of time, luckily, but still inconvenient I had to call around to get this figured out.
7
Doctor
Ahmad Hammoud
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
7
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 34 - 35
Diminished Ovarian Reserve
Male Factor
Recurrent Pregnancy Loss
Middle Eastern
Income $500K+
Lawyer
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We did ICSI IVF with PGT and put back in a frozen cycle a single embryo [with Dr Nicholas Shamma]. I used a cetrotode protocol. I had no hyper stimulation because I think I was given a trigger with luprolide and a bit of hCG...He said he only will put one embryo...He was dedicated, caring, very knowledgeable, knew all about my case, and even gave me his personal cell number!!...I was elated, thankful by the exceptional care Dr.Shamma provided. From the moment I saw him for my initial consultation I felt that he was caring, framed the problem of recurrent pregnancy issues that I had He did surgery to correct my uterus. He then recommended I do genetics on the embryos because my early losses were all because of a genetic issue. He was caring, super-smart, gentle, and empathetic and understanding. In short, I think he was exceptional.
The cost of the whole process including monitoring during stimulation, making the embryos, genetically testing them, freezing, them, and then thawing, doing the transfer was around $24,000 [at IVF MIchigan Fertility Centers]...Beautiful clinic. Clean. Knowledgeable staff. Caring. Very punctual. Answered all my billing problems. And helped us in navigating ordering the medications. When I called twice after hours, I got hold of a nurse right away. She consulted with Dr. Shamma. He then called me back both times and addressed the issues. We felt extremely comfortable going through this journey.
How was your experience with Nicholas Shamma at IVF Michigan Fertility Centers?
I was elated, thankful by the exceptional care Dr.Shamma provided. From the moment I saw him for my initial consultation I felt that he was caring, framed the problem of recurrent pregnancy issues that I had He did surgery to correct my uterus. He then recommended I do genetics on the embryos because my early losses were all because of a genetic issue. He was caring, super-smart, gentle, and empathetic and understanding. In short, I think he was exceptional.
What's one piece of advice would you give a prospective patient of Nicholas Shamma at IVF Michigan Fertility Centers?
Do not hesitate to see him as soon as possible. Because he is so direct, you need to be the same. Articulate your expectations from the beginning.
During treatment, were you treated like a number or a human with Nicholas Shamma at IVF Michigan Fertility Centers?
He was dedicated, caring, very knowledgeable, knew all about my case, and even gave me his personal cell number!!
Describe the protocols Nicholas Shamma used in your cycles at IVF Michigan Fertility Centers and their degree of success.
We did ICSI IVF with PGT and put back in a frozen cycle a single embryo. I used a cetrotode protocol. I had no hyper stimulation because I think I was given a trigger with luprolide and a bit of hCG
Describe your experience with the nursing staff at IVF Michigan Fertility Centers.
In short excellent.
Describe your experience with IVF Michigan Fertility Centers.
Beautiful clinic. Clean. Knowledgeable staff. Caring. Very punctual. Answered all my billing problems. And helped us in navigating ordering the medications. When I called twice after hours, I got hold of a nurse right away. She consulted with Dr. Shamma. He then called me back both times and addressed the issues. We felt extremely comfortable going through this journey.
Describe the costs associated with your care under Nicholas Shamma at IVF Michigan Fertility Centers.
The cost of the whole process including monitoring during stimulation, making the embryos, genetically testing them, freezing, them, and then thawing, doing the transfer was around $24,000
Describe Nicholas Shamma's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF Michigan Fertility Centers.
He said he only will put one embryo
10
Doctor
Nicholas Shamma
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
7
NPS
6
Age 33
1 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
European
Income $100K - $199K
1st of 2 Docs
Neutral
Doesn't Recommend
Unsuccessful
I did love Dr. Hammoud’s gentle disposition. I do however think that with my diminished ovarian reserve and almost 0 AMH, and my husbands male factor infertility that we should have been guided toward a donor situation rather than trying traditional IVF. Dr. Hammoud was aware we took out a $25,000 loan for our one chance at this. We did a retrieval and got two eggs that never grew after fertilization. We did not make it to a transfer and even though we paid the clinic up front, the full amount including a transfer, we were never refunded for that transfer that never happened....
[at IVF Michigan Fertility Centers] I was always very confused as to when things were happening and what was next. My daily blood draws were pleasant, but ongoing. The staff sometimes spoke to me like I was supposed to know what was going on, when really I needed someone to guide me through the process. I didn’t feel that I got that hand-holding I needed...early before work hours, pleasant blood draw nurses....
How was your experience with Ahmad Hammoud at IVF Michigan Fertility Centers?
I did love Dr. Hammoud’s gentle disposition. I do however think that with my diminished ovarian reserve and almost 0 AMH, and my husbands male factor infertility that we should have been guided toward a donor situation rather than trying traditional IVF. Dr. Hammoud was aware we took out a $25,000 loan for our one chance at this. We did a retrieval and got two eggs that never grew after fertilization. We did not make it to a transfer and even though we paid the clinic up front, the full amount including a transfer, we were never refunded for that transfer that never happened. I’ve since looked for another doctor at another clinic.
What's one piece of advice would you give a prospective patient of Ahmad Hammoud at IVF Michigan Fertility Centers?
Be realistic with expectations. Trust your instincts. If you think donors would be better, advocate for that route.
During treatment, were you treated like a number or a human with Ahmad Hammoud at IVF Michigan Fertility Centers?
Given our test results, I do not believe we should have been given a green light for treatment. My medication protocol before the egg retrieval was extended multiple times because of my quality / quantity and I should not have been advised we could have a good result.
Describe your experience with the nursing staff at IVF Michigan Fertility Centers.
I was always very confused as to when things were happening and what was next. My daily blood draws were pleasant, but ongoing. The staff sometimes spoke to me like I was supposed to know what was going on, when really I needed someone to guide me through the process. I didn’t feel that I got that hand-holding I needed.
Describe your experience with IVF Michigan Fertility Centers.
Strength: early before work hours, pleasant blood draw nurses. Weakness: Billing department, cost, unrealistic expectations. Our case IS different because our infertility is very explained, but we walked in asking about donors and left with a treatment plan for IVF. I wish they hadn’t encouraged that treatment.
Describe the costs associated with your care under Ahmad Hammoud at IVF Michigan Fertility Centers.
$15,000 - no insurance, not including meds. $25k overall paid cash with a loan taken from our bank.
Describe Ahmad Hammoud's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF Michigan Fertility Centers.
No comment - did not make it that far.
What specific things went wrong at IVF Michigan Fertility Centers?
  • Lost appointments
  • Failed to call with results
7
Doctor
Ahmad Hammoud
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
6
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
4
NPS
6
Age 26 - 27
2 IUI
Endometriosis
Tubal Blockage
European
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
He [Dr. Hammoud] took the time to discuss with my husband and I our treatment options and what we wanted out of treatment. He gave us statistics but also showed he cared and was invested in our treatment...is an adequate doctor. During our initial consultation we were not impressed, but our second meeting we felt like we were working with an entirely new doctor. He was much more compassionate. We have only interacted with him these 2 times. I am mostly sticking with this doctor becaus it is one of the only fertility centers that accepts my insurance.
Most of the nursing staff [at IVF Michigan] are great. They do seem very busy so they don't always take the time to explain the treatment process...We were quoted for IVF, if necessary, at around $16k to $18k...Strengths: accept wide variety of insurance, convenient locations...Weaknesses: very quick paced and busy feeling, not every staff is compassionate, rarely see Dr. Hammoud, despite insurance it is still expensive
How was your experience with Ahmad Hammoud at IVF Michigan Fertility Centers?
Dr. Hammoud is an adequate doctor. During our initial consultation we were not impressed, but our second meeting we felt like we were working with an entirely new doctor. He was much more compassionate. We have only interacted with him these 2 times. I am mostly sticking with this doctor becaus it is one of the only fertility centers that accepts my insurance.
What's one piece of advice would you give a prospective patient of Ahmad Hammoud at IVF Michigan Fertility Centers?
Throughly explain to patients what to expect during treatment, no matter what their treatment will be. Take the time to see your patients apart from the consultation.
During treatment, were you treated like a number or a human with Ahmad Hammoud at IVF Michigan Fertility Centers?
He took the time to discuss with my husband and I our treatment options and what we wanted out of treatment. He gave us statistics but also showed he cared and was invested in our treatment.
Describe the protocols Ahmad Hammoud used in your cycles at IVF Michigan Fertility Centers and their degree of success.
For IUI I took Clomid for 5 days, gave myself an injection in my abdomen two days before insemination, then I took progesterone for 2 weeks. I had to delay my next round of IUI due to an ovarian cyst in which I took one month of birth control to get rid of. I am currently in my second round of IUI.
Describe your experience with the nursing staff at IVF Michigan Fertility Centers.
Most of the nursing staff are great. They do seem very busy so they don't always take the time to explain the treatment process. On nurse in particular, Susan, is extremely rude each time I see her.
Describe your experience with IVF Michigan Fertility Centers.
Strengths: accept wide variety of insurance, convenient locations, high success rates, good reputation Weaknesses: very quick paced and busy feeling, not every staff is compassionate, rarely see Dr. Hammoud, despite insurance it is still expensive
Describe the costs associated with your care under Ahmad Hammoud at IVF Michigan Fertility Centers.
IUI is covered under my insurance but I still have to pay a copay each time I get bloodwork and an ultrasound. We were quoted for IVF, if necessary, at around $16k to $18k.
4
Doctor
Ahmad Hammoud
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
3 of 5
6
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
NPS
10
NPS
10
Age 33
Tubal Blockage
European
Income $0 - $49K
Entrepreneur
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We have only had a consult with him but Dr. Shamma truly made my husband and myself feel very comfortable. He spoke with genuine kindness, hope, showed direct eye contact and had empathy....only negative thing I would say is that it did feel a bit rushed. However, he was very compassionate and concerning our issue with my bilateral salpingectomy, he said "well you guys needed this done, like yesterday" in which we all had a little chuckle. He wrote down our treatment plan, went over it with us and that was really it.
The location [IVF Michigan] is beautiful, the waiting room is very spacious, perfect for a little elbow room & privacy if you're looking for that. When we were there, it was busy as I'm sure it is every day...Dr. Shamma is very compassionate, he really makes you feel safe, hopeful and ensures that you are in good hands just by simply talking with him. His nurses are incredible, especially the head nurse (I wanna say Julie?) Dr. Shamma has our best interest at heart
How was your experience with Nicholas Shamma at IVF Michigan Fertility Centers?
Well we were one of the 10 finalists on the Channel 95.5 "Mojo Gives You A Baby" contest. We had our consult with Dr. Shamma; only negative thing I would say is that it did feel a bit rushed. However, he was very compassionate and concerning our issue with my bilateral salpingectomy, he said "well you guys needed this done, like yesterday" in which we all had a little chuckle. He wrote down our treatment plan, went over it with us and that was really it. Unfortunately, we weren't a grand prize winner, so we have yet to see him again. We are saving up!
What's one piece of advice would you give a prospective patient of Nicholas Shamma at IVF Michigan Fertility Centers?
Go in with a clear mind and a positive attitude. Write down a list of questions you may have, so you don't forget to ask (I totally wish I would have done that) and put all your faith in God and Dr. Shamma because they both really do have your best interests at heart. Dr. Shamma has & will continue to create miracles for all of us that are struggling.
During treatment, were you treated like a number or a human with Nicholas Shamma at IVF Michigan Fertility Centers?
We have only had a consult with him but Dr. Shamma truly made my husband and myself feel very comfortable. He spoke with genuine kindness, hope, showed direct eye contact and had empathy.
Describe the protocols Nicholas Shamma used in your cycles at IVF Michigan Fertility Centers and their degree of success.
I have yet to have a cycle done. Only had a consult.
Describe your experience with the nursing staff at IVF Michigan Fertility Centers.
Very compassionate, respectful and informative. They answered all billing questions I had and sent me all paperwork I requested to ensure that we have all the funds we need prior to starting our cycle.
Describe your experience with IVF Michigan Fertility Centers.
We have only had a consult so far with Dr. Shamma at IVF Michigan in Bloomfield Hills; therefore I cannot go off of much. However, I can say is this- Dr. Shamma is a pioneer in this, his success rate is at about 70%. The location is beautiful, the waiting room is very spacious, perfect for a little elbow room & privacy if you're looking for that. When we were there, it was busy as I'm sure it is every day. Going into this, knowing that we have to have this procedure and all this medication is a very scary process.; for me it is anyways. Dr. Shamma is very compassionate, he really makes you feel safe, hopeful and ensures that you are in good hands just by simply talking with him. His nurses are incredible, especially the head nurse (I wanna say Julie?) Dr. Shamma has our best interest at heart and I put all my trust in his hands. I know of people who he has helped perform miracles for! We have zero kids and IVF is our only option at conceiving our own children.. I would pick Dr. Shamma at IVF Michigan over and over again, I truly believe he is the best out there. I can only hope & pray that soon he will be helping create our miracle rainbow baby. Good luck to you, always keep your faith. God is great. Miracles DO happen! xxoo
Describe the costs associated with your care under Nicholas Shamma at IVF Michigan Fertility Centers.
Egg retrieval $5120 Isci/blast $3100 Prepaid cryro $550 Transfer $3100 Optional cycling $1500 Total: $13,370.00 Medications $4-6,000 additonal Grand total: $17,370-19,370.00
Describe Nicholas Shamma's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF Michigan Fertility Centers.
No comment.
10
Doctor
Nicholas Shamma
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2018, Successful
NPS
10
NPS
10
Age 31 - 36
1 IVF
Unexplained
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Nicholas Shamma is] Very straightforward, discussed all options with me, described in detail what he was planning for my cycles and what to expect. Was very empathetic, compassionate, and optimistic... Stimulation with bravele and menopur and ganirelix added to prevent premature ovulation. Trigger was used with lupron due to previous hyperoverian stimulation using HCG and producing over 50+ follicles. Also used lovenox. Only fresh cycle used under dr shamma. Embryos produced resulted in 3 children.
[IVF MI- Bloomfield Hills'] Strength is knowledgeable physicians, good and efficient support staff, state of the art technology and facility. Weakness is wait times and busy clinic. Costs have significantly gone up over the years as well.... Had to make monitoring appts in the morning, ran efficiently though. Usually had to wait if dr wanted to see me also.... Fresh cycle with transfer was about $12,000. Additional fees for associated procedures, monitoring and labs, anesthesia were probably a few thousand dollars. Medications were additional costs. Frozen embryo transfer costs went up substantially over the years. First one was about $4000 and went up to about $6000 the next transfer
How was your experience with Nicholas Shamma at IVF Michigan Fertility Centers?
Very straightforward, discussed all options with me, described in detail what he was planning for my cycles and what to expect. Was very empathetic, compassionate, and optimistic. I am happy to have had him lead me to my journey of motherhood. Highly recommend dr shamma.
What's one piece of advice would you give a prospective patient of Nicholas Shamma at IVF Michigan Fertility Centers?
He is very compassionate and honest. Might not tell you what you want to hear but he does so in a very caring way. Also has so much experience in treating infertility.
During treatment, were you treated like a number or a human with Nicholas Shamma at IVF Michigan Fertility Centers?
Very caring, knowledgeable, and compassionate
Describe the protocols Nicholas Shamma used in your cycles at IVF Michigan Fertility Centers and their degree of success.
Stimulation with bravele and menopur and ganirelix added to prevent premature ovulation. Trigger was used with lupron due to previous hyperoverian stimulation using HCG and producing over 50+ follicles. Also used lovenox. Only fresh cycle used under dr shamma. Embryos produced resulted in 3 children.
Describe your experience with your nurse at IVF Michigan Fertility Centers. (Assigned nurse: Susan)
All very knowledgeable and caring. Answered all questions and was very efficient with prescriptions and prior authorizations.
Describe your experience with IVF Michigan Fertility Centers.
Strength is knowledgeable physicians, good and efficient support staff, state of the art technology and facility. Weakness is wait times and busy clinic. Costs have significantly gone up over the years as well.
Describe your experience with your monitoring appointments at IVF Michigan Fertility Centers.
Had to make monitoring appts in the morning, ran efficiently though. Usually had to wait if dr wanted to see me also.
Describe the costs associated with your care under Nicholas Shamma at IVF Michigan Fertility Centers.
Fresh cycle with transfer was about $12,000. Additional fees for associated procedures, monitoring and labs, anesthesia were probably a few thousand dollars. Medications were additional costs. Frozen embryo transfer costs went up substantially over the years. First one was about $4000 and went up to about $6000 the next transfer
10
Doctor
Nicholas Shamma
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
2018, Successful
NPS
10
NPS
10
Age 38
1 IVF
Diminished Ovarian Reserve
European
Income $50K - $99K
Only Doc Seen
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Shamma] is extremely busy so while he will absolutely take the time needed with you and will answer questions your time with him might feel a little limited...We opted to try reciprocal IVF for my wife and I. He was clear with us that my egg reserve was low but was confident he would get some good eggs for us to use. He did decide to prolong and up my meds during the process to produce more eggs. We ended up with 2 good embryos, one a little further along than the other. Unfortunately, we were unable to get pregnant during that cycle. We decided to move forward with IUI for our next cycle due to financial limitations.
We opted to try reciprocal IVF for my wife and I [at IVF Michigan Fertility Center]...Unfortunately, we were unable to get pregnant during that cycle...I can't say enough good things about the nursing staff. They were all very knowledgeable and passionate about their work...Costs are high but seem to be in line with the industry standard...Take the class before you start your cycle, it is so helpful. They seem to respond to emails faster than calls but always have a quick repose. On says when you need lab work we found it best to get to the office as early as possible because otherwise it can be timely having to wait.
How was your experience with Nicholas Shamma at IVF Michigan Fertility Centers?
Overall, I was very pleased with the care I received from Dr. Shamma. He can be a little cut and dry and direct but he compassion is always there. He has excellent bed side manner and my partner and I both felt he was very invested in our care.
What's one piece of advice would you give a prospective patient of Nicholas Shamma at IVF Michigan Fertility Centers?
He is extremely busy so while he will absolutely take the time needed with you and will answer questions your time with him might feel a little limited.
During treatment, were you treated like a number or a human with Nicholas Shamma at IVF Michigan Fertility Centers?
Dr Shamma was always warm and compassionate. He would address both my wife and I by our names and remembered details of our lives.
Describe the protocols Nicholas Shamma used in your cycles at IVF Michigan Fertility Centers and their degree of success.
We opted to try reciprocal IVF for my wife and I. He was clear with us that my egg reserve was low but was confident he would get some good eggs for us to use. He did decide to prolong and up my meds during the process to produce more eggs. We ended up with 2 good embryos, one a little further along than the other. Unfortunately, we were unable to get pregnant during that cycle. We decided to move forward with IUI for our next cycle due to financial limitations.
Describe your experience with the nursing staff at IVF Michigan Fertility Centers.
I can't say enough good things about the nursing staff. They were all very knowledgeable and passionate about their work. We were sad to leave their care when we got regnant and moved to our Midwife.
Describe your experience with IVF Michigan Fertility Centers.
Take the class before you start your cycle, it is so helpful. They seem to respond to emails faster than calls but always have a quick repose. On says when you need lab work we found it best to get to the office as early as possible because otherwise it can be timely having to wait.
Describe your experience with your monitoring appointments at IVF Michigan Fertility Centers.
Get there as early as you can. Later in the day can have some back ups but early mornings usually went quickly.
Describe the costs associated with your care under Nicholas Shamma at IVF Michigan Fertility Centers.
Costs are high but seem to be in line with the industry standard.
10
Doctor
Nicholas Shamma
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ
2018, Successful
NPS
10
NPS
10
Age 32
2 IUI
1 IVF
Diminished Ovarian Reserve
European
Income $50K - $99K
Only Doc Seen
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
My wife and I both found Dr. Shamma to be very passionate about his work. He is very matter of fact, and pretty cut and dry about his delivery but we both liked that about him. We did reciprocal IVF using my wife's eggs and me as the carrier ... He had a plan ready for us for our next steps ... Sometimes it was pretty quick and in and out of the room during appointments but I didn't feel rushed. If we had questions he always answered them and made sure we understood.
We were nervous about being a same sex couple and if we would be treated the same as any other couple and we were. ... Everything seemed to run very smoothly. There were a couple of times we waited awhile to be seen [IVF Michigan] but it wasn't terrible ... I can't say enough good things about the nursing and office staff at this office. They were all so nice and respectful to my wife and I...
How was your experience with Nicholas Shamma at IVF Michigan Fertility Centers?
My wife and I both found Dr. Shamma to be very passionate about his work. He is very matter of fact, and pretty cut and dry about his delivery but we both liked that about him. We did reciprocal IVF using my wife's eggs and me as the carrier and when we unfortunately did not get pregnant I could swear I saw his eyes tear up a little during our follow up consultation. He had a plan ready for us for our next steps and after we ended up getting pregnant on our 2nd IUI procedure. Sometimes it was pretty quick and in and out of the room during appointments but I didn't feel rushed. If we had questions he always answered them and made sure we understood.
What's one piece of advice would you give a prospective patient of Nicholas Shamma at IVF Michigan Fertility Centers?
Make the best of the time you have with him. He is very busy but will make the time for you when you have it.
During treatment, were you treated like a number or a human with Nicholas Shamma at IVF Michigan Fertility Centers?
Both Dr. Shamma and his staff always referred to us by name. They were knowledgeable of our case and circumstances. Everyone treated us kindly and was very welcoming.
Describe your experience with the nursing staff at IVF Michigan Fertility Centers.
I can't say enough good things about the nursing and office staff at this office. They were all so nice and respectful to my wife and I. We were nervous about being a same sex couple and if we would be treated the same as any other couple and we were. They are quick to get back to you by phone or email with questions and explain everything very well. Michelle was our favorite nurse! She's awesome
Describe your experience with IVF Michigan Fertility Centers.
Everything seemed to run very smoothly. There were a couple of times we waited awhile to be seen but it wasn't terrible. Be sure to go to the class that they offer before your IVF cycle begins. You learn a TON of good info.
Describe your experience with your monitoring appointments at IVF Michigan Fertility Centers.
Get there as soon as possible if you want to get in and out quickly. I usually arrived by 730 and was to work usually within 2 hours.
10
Doctor
Nicholas Shamma
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 32
1 IVF
Endometriosis
Income $50K - $99K
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Shamma] has been phenomenal in our journey. After our miscarriage he was truly upset, and he moved his schedule around to meet with us. He has done this now twice... has treated me as a daughter. He has been phenomenal through multiple losses, and sat by our sides as we emotionally broke down. He continues to work to help us bring a child into this world. Still have yet to have a successful pregnancy, but each miscarriage he has worked to adjust his schedule to meet with me and my husband.
Get to know the ladies that are nurses [at IVF Michigan]. They will be working with you quite a bit...The nurses have become like a second family, and I feel comfortable asking them anything that I need...Monitoring before the egg retrieval was done a bit more by blocked hours in the morning. However, my ultrasounds were always w [Dr. Shamma]. He even would have his staff squeeze me in early in the morning to not force me to wait through the day!
How was your experience with Nicholas Shamma at IVF Michigan Fertility Centers?
Dr. Shamma has treated me as a daughter. He has been phenomenal through multiple losses, and sat by our sides as we emotionally broke down. He continues to work to help us bring a child into this world. Still have yet to have a successful pregnancy, but each miscarriage he has worked to adjust his schedule to meet with me and my husband.
What's one piece of advice would you give a prospective patient of Nicholas Shamma at IVF Michigan Fertility Centers?
Bedside manner aside, once you get to know dr shamma, you will see that he has a phenomenal heart and one goal- to help you bring life into this world. He has one of the best labs around and I believe the combination of a great doctor and a great lab are a huge part of success.
During treatment, were you treated like a number or a human with Nicholas Shamma at IVF Michigan Fertility Centers?
He has been phenomenal in our journey. After our miscarriage he was truly upset, and he moved his schedule around to meet with us. He has done this now twice.
Describe your experience with your nurse at IVF Michigan Fertility Centers. (Assigned nurse: Michelle, Bev, and Shirley. Have spoke with Emily as well! they are all phenomenal!)
My primary nurse is Michelle, but i have spoken w Bev multiple times as well as Shirley! Michelle has been an amazing support system for me and my husband. Her and Bev and cami the nurse in the Bloodwork lab sat and talked me through my first miscarriage and what to expect with my Endometriosis and d&c. They shared their stories and allowed me to ask anything I could think of. The entire office has been beyond supportive. I will forever be appreciative of the impact they have made on my life.
Describe your experience with IVF Michigan Fertility Centers.
Get to know the ladies that are nurses. They will be working with you quite a bit. I am a believer in the more you care about people, the more they will care about you. The nurses have become like a second family, and I feel comfortable asking them anything that I need.
Describe your experience with your monitoring appointments at IVF Michigan Fertility Centers.
Monitoring before the egg retrieval was done a bit more by blocked hours in the morning. However, my ultrasounds were always w shamma. He even would have his staff squeeze me in early in the morning to not force me to wait through the day!
Describe the costs associated with your care under Nicholas Shamma at IVF Michigan Fertility Centers.
Would truly have to add everything up. Would be around 30k
Describe Nicholas Shamma's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF Michigan Fertility Centers.
I had my embryos pgs tested. Dr shamma wanted to transfer one for our first transfer. Both embryos implanted, and one split. I lost triplets during my first miscarriage. He recommended one for the next transfer!
10
Doctor
Nicholas Shamma
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
10
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
9
NPS
9
Age 30 - 31
1 IVF
Tubal Blockage
East Asian
Income $100K - $199K
3rd of 3 Docs
5 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I absolutely love Dr. Shamma. He was very truthful and knowledgeable. I always felt 100% at ease with him....He was very personable and had great bed side manners.... IVF with ICSi was our only option. My tubes are blocked and my husbands sperm quality and quantity were on the low end. I was on medication and injections. On retrieval day, Dr. Shamma retrieved 2 eggs. 1 turned into an embryo and was transferred on day 5. Today I have a beautiful spunky little girl.
The staff at IVF Mi were not the friendliest. Many times I would call due to an issue and have to wait 2-3 days before I got a return phone call.... Strengths: clean and modern environment, knowledgeable doctors who have great bedside manners Weakness: office staff is not organized, nurses can be somewhat rude, wait time are long even when you have an appointment
How was your experience with Nicholas Shamma at IVF Michigan Fertility Centers?
I absolutely love Dr. Shamma. He was very truthful and knowledgeable. I always felt 100% at ease with him. What I appreciate the most and what I will always remember is my day of transfer with Dr. Shamma. I was really nervous on the day of the transfer, and I only had 1 embryo. Dr. Shamma said a prayer for me before the transfer and stayed by my side to help comfort my husband and I. He went above and beyond to ensure that we understood every step he was taking.
What's one piece of advice would you give a prospective patient of Nicholas Shamma at IVF Michigan Fertility Centers?
Be patient when dealing with the nurses and staff. They are not the friendliest; however, Dr. Shamma is worth it!
During treatment, were you treated like a number or a human with Nicholas Shamma at IVF Michigan Fertility Centers?
The staff at IVF Mi were not the friendliest. Many times I would call due to an issue and have to wait 2-3 days before I got a return phone call. When I went in for monitoring, I felt like the interactions I had with the nurses were automated. However, besides the nurses and office staff, Dr. Shamma is amazing. He was very personable and had great bed side manners.
Describe the protocols Nicholas Shamma used in your cycles at IVF Michigan Fertility Centers and their degree of success.
IVF with ICSi was our only option. My tubes are blocked and my husbands sperm quality and quantity were on the low end. I was on medication and injections. On retrieval day, Dr. Shamma retrieved 2 eggs. 1 turned into an embryo and was transferred on day 5. Today I have a beautiful spunky little girl.
Describe your experience with the nursing staff at IVF Michigan Fertility Centers.
I felt like the nursing staff was not the most approachable group of people. This is probably because they are inadated with work. Many times I would call for help and not get a call back until 2-3 days.
Describe your experience with IVF Michigan Fertility Centers.
Strengths: clean and modern environment, knowledgeable doctors who have great bedside manners Weakness: office staff is not organized, nurses can be somewhat rude, wait time are long even when you have an appointment
Describe the costs associated with your care under Nicholas Shamma at IVF Michigan Fertility Centers.
My husband and I paid for the guaranteed program that covered 3 fresh rounds and 3 frozen rounds. It was $19,950 plus $300 for anesthesia for each retrieval’s. Luckily, we got our baby the 1st time.
What specific things went wrong at IVF Michigan Fertility Centers?
  • Failed to call in prescriptions to pharmacy
  • Failed to convey critical information
Describe the specific things that went wrong at IVF Michigan Fertility Centers.
The nurses did not inform me when to stop taking blood thinners. While my cycle was successful, I was on blood thinners longer then what the doctor wanted.
9
Doctor
Nicholas Shamma
NPS
Humanity
2 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2015 - 2016, Successful
NPS
6
NPS
5
Age 28 - 29
1 IVF
Unexplained
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Successful
He [Dr. Hammoud] was always kind and patient with us, answering all questions. He always had an optimistic way of talking about our treatment which always gave us the hope we needed when investing this much money...Getting through to speak to my doctor ... never seemed easy....He was always patient with our questions...I felt at times results could have been reported in a more prompt manner.
I think this clinic [IVF Michigan] has weaknesses with the reception. Getting through to speak to my doctor or nurse never seemed easy. I have moved States since and had a lot of trouble having notes forwarded etc. everything seems to take weeks...[nurses] Always efficient, at times I felt it was hurried and I had to ask a question for something to be explained. But they were always kind and encouraging
How was your experience with Ahmad Hammoud at IVF Michigan Fertility Centers?
He was always kind and patient with us, answering all questions. He always had an optimistic way of talking about our treatment which always gave us the hope we needed when investing this much money.
What's one piece of advice would you give a prospective patient of Ahmad Hammoud at IVF Michigan Fertility Centers?
Advocate for your self at all times, always ask questions and make sure your understanding of everything is clear. His advice stands for all fertility doctors though really. He was always patient with our questions
During treatment, were you treated like a number or a human with Ahmad Hammoud at IVF Michigan Fertility Centers?
It was hard to get a hold of anyone or get through the office receptionist. The phones were always turned off after 4pm. I felt at times results could have been reported in a more prompt manner.
Describe the protocols Ahmad Hammoud used in your cycles at IVF Michigan Fertility Centers and their degree of success.
I was placed on SQ injectables, menopur and gonal f for 5 days. Then I started cetrotide until trigger. During the 3-4 wait while the PGS testing was done I was on SQ Lipton and oral estrace tablets three times a day. Then I did 10 weeks of IM progesterone shots. My one treatment was successful and resulted in a healthy baby boy
Describe your experience with your nurse at IVF Michigan Fertility Centers. (Assigned nurse: Susan)
Always efficient, at times I felt it was hurried and I had to ask a question for something to be explained. But they were always kind and encouraging
Describe your experience with IVF Michigan Fertility Centers.
I think this clinic has weaknesses with the reception. Getting through to speak to my doctor or nurse never seemed easy. I have moved States since and had a lot of trouble having notes forwarded etc. everything seems to take weeks.
Describe the costs associated with your care under Ahmad Hammoud at IVF Michigan Fertility Centers.
We paid total around $23,000+ I don’t recall a specific break down. But roughly broken down: I believe the IVF was around $9,000 Medications $5,000 Transfer $3000 PGS $5,000 Misc. (labs, anesthesia etc) $1,500
Describe Ahmad Hammoud's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF Michigan Fertility Centers.
We did a single embryo transfer which was successful
What specific things went wrong at IVF Michigan Fertility Centers?
  • Lost paperwork
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at IVF Michigan Fertility Centers.
I never had anything go ‘wrong’ during my treatment. I just felt for the thousands and thousands of dollars we invest and the stress and nemotional impact it comes with, that he communication of results or scheduling could have been more prompt. And if that is unable to be done maybe to publish results on mychart do you can view then for your self and call with questions or concerns.
6
Doctor
Ahmad Hammoud
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
5
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
10
NPS
10
Age 33
1 IVF
Diminished Ovarian Reserve
European
Income $50K - $99K
2nd of 2 Docs
4 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Hammoud] gave me the information I needed to know, but was still considerate of my feelings and emotions.... He was very honest with me about my chances and what the best course of action would be. He explained everything very well and I was very involved with being able to see what was happening and fully understand it.... We used menopur to stimulate, and the goal was to do several cycles to retrieve a good number of eggs before fertilizing (quality over quantity) as I have diminished ovarian reserv
The equipment was top of the line. Staff [IVF Michigan] was very accommodating and compassionate.... I was supposed to get a call the day after egg retrieval to let us know what the outcome was. Somehow they forgot to call us. However, when I called to check on it, a staff member went back in after hours to look and tell me the results, which was great.... I believe the entire procedure (stimulation, retrieval, transfer) was about $12,000. Medication was additional
How was your experience with Ahmad Hammoud at IVF Michigan Fertility Centers?
He was very honest with me about my chances and what the best course of action would be. He explained everything very well and I was very involved with being able to see what was happening and fully understand it. We ended up having even better results than he had anticipated! The only downfall I would say is at times, his accent made it difficult to understand him.
What's one piece of advice would you give a prospective patient of Ahmad Hammoud at IVF Michigan Fertility Centers?
He is very honest with you and explains things out thoroughly so that you understand 100% what is going on every step of the way.
During treatment, were you treated like a number or a human with Ahmad Hammoud at IVF Michigan Fertility Centers?
He gave me the information I needed to know, but was still considerate of my feelings and emotions.
Describe the protocols Ahmad Hammoud used in your cycles at IVF Michigan Fertility Centers and their degree of success.
We used menopur to stimulate, and the goal was to do several cycles to retrieve a good number of eggs before fertilizing (quality over quantity) as I have diminished ovarian reserve. However, we were able to retrieve 5 eggs in that first cycle, so we decided to go ahead and fertilize and start the process right away.
Describe your experience with the nursing staff at IVF Michigan Fertility Centers.
They were always very friendly and willing to explain what they were seeing on ultrasound and what the game plan was. They were so sympathetic and gentle with me, which is so important as all of us going through infertility treatments are in such a fragile emotional state.
Describe your experience with IVF Michigan Fertility Centers.
The equipment was top of the line. Staff was very accommodating and compassionate. The only thing I wish was different is the location as there was no easy way to get there for me, but that is an individual need and not something that all patients would have to deal with.
Describe the costs associated with your care under Ahmad Hammoud at IVF Michigan Fertility Centers.
I believe the entire procedure (stimulation, retrieval, transfer) was about $12,000. Medication was additional but we were lucky to have our insurance cover most of that cost, so that came to around $600. Then follow up labwork and ultrasounds were additional, and I believe those added up to around $2000
Describe Ahmad Hammoud's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF Michigan Fertility Centers.
I only had 2 embryos that were viable at the time of transfer, and he allowed me to decide if I wanted to transfer one or both. It had been explained to me earlier that transferring both gave me a better chance of conceiving, so I went with that option.
What specific things went wrong at IVF Michigan Fertility Centers?
  • Failed to call with results
Describe the specific things that went wrong at IVF Michigan Fertility Centers.
I was supposed to get a call the day after egg retrieval to let us know what the outcome was. Somehow they forgot to call us. However, when I called to check on it, a staff member went back in after hours to look and tell me the results, which was great.
10
Doctor
Ahmad Hammoud
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2014 - 2015, Successful
NPS
10
NPS
10
Age 30 - 31
1 Fertility Medications
Diminished Ovarian Reserve
Income $50K - $99K
Business Executive
2nd of 2 Docs
2 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Shamma is not only an extremely smart, knowledgeable and skilled doctor but he is also a kind human being. He treats every patient with respect and shows empathy if he has to give you news that you dont want to hear. ... Dr Shamma was open and honest about the route we needed to take. He didn't try and talk over our heads, he explained everything exquisitely and was very kind. ...
The only weakness I can think of is it can be hard to get scheduled as a new patient because they [IVF Michigan] are very busy. But again, this is not a bad thing. ... Be patient and wait for them, I'm glad I did! ... I think the only weakness I can say is the nursing staff cares too much but that is not a bad thing, at least for the patients. I could sit here all day and list their strengths. They are knowledgeable, skilled, kind, and real. We loved all the nurses.
How was your experience with Nicholas Shamma at IVF Michigan Fertility Centers?
Dr Shamma is not only an extremely smart, knowledgeable and skilled doctor but he is also a kind human being. He treats every patient with respect and shows empathy if he has to give you news that you dont want to hear. I cannot thank him enough for everything he has done for us.
What's one piece of advice would you give a prospective patient of Nicholas Shamma at IVF Michigan Fertility Centers?
Though Dr Shamma is highly skilled, he ultimately isnt God, so if God forbid he is unable to help, it's not his fault. He truly goes above and beyond and if it is possible, he is the dr to help make it happen.
During treatment, were you treated like a number or a human with Nicholas Shamma at IVF Michigan Fertility Centers?
Dr Shamma was open and honest about the route we needed to take. He didn't try and talk over our heads, he explained everything exquisitely and was very kind.
Describe the protocols Nicholas Shamma used in your cycles at IVF Michigan Fertility Centers and their degree of success.
It has been a few years but after testing but before IVF, I had a hysteroscopy to help clear my uterus of any polyps or fibroids. Then started a cycle of injections twice a day for 2 weeks. Us and bloodwork every 2-3 days during that time with adjustments to meds if necessary. Then egg retrieval and injections of progesterone. Day 5 embryo transfer and blood work 2 weeks after for positive/negative pregnancy test. I know there was more but it's been a cpl years.
Describe your experience with the nursing staff at IVF Michigan Fertility Centers.
I think the only weakness I can say is the nursing staff cares too much but that is not a bad thing, at least for the patients. I could sit here all day and list their strengths. They are knowledgeable, skilled, kind, and real. We loved all the nurses.
Describe your experience with IVF Michigan Fertility Centers.
The only weakness I can think of is it can be hard to get scheduled as a new patient because they are very busy. But again, this is not a bad thing. They are busy because they are the best!!! Be patient and wait for them, I'm glad I did!
10
Doctor
Nicholas Shamma
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2012 - 2013, Successful
NPS
10
NPS
8
Age 41 - 42
6 IUI
1 IVF
Uterine Fibroids
European
Income $100K - $199K
1st of 2 Docs
1 IVF With Other Docs
Donor Sperm
Strongly Recommends
Neutral
Successful
I'd been rejected by another local RE Clinic because I am a single woman. I was afraid that Dr. Hammoud might judge me, too. But that was very far from the case. He was kind, soft-spoken, and supportive. Dr. Hammoud was personally involved in every step of my care from doing the ultrasounds himself, to contacting me on the weekend to let me know how my blasts we're doing. I always felt that he was giving me his best effort, and never felt that he was rushing to see another patient.
At the time, Dr. Hammoud was at a clinic in Utah. The nursing staff was tremendous, supportive, and all around wonderful.... At the same time, I firmly believe that if things hadn't worked, I would know in my heart that he did everything he could reasonaby do. Furthermore, I know he attends RE conferences, and keeps abreast of latest research and studies in his field.
How was your experience with Ahmad Hammoud at IVF Michigan Fertility Centers?
Ahmad Hammoud, MD is a kind, supportive, personally-involved RE. I can never thank him enough for helping me have a child. At the same time, I firmly believe that if things hadn't worked, I would know in my heart that he did everything he could reasonaby do. Furthermore, I know he attends RE conferences, and keeps abreast of latest research and studies in his field.
What's one piece of advice would you give a prospective patient of Ahmad Hammoud at IVF Michigan Fertility Centers?
He is kind & trustworthy--and not at all pushy. If he recommends that you take the next step, trust that he isn't trying to get a bigger paycheck -- he's doing what he believes is right for you.
During treatment, were you treated like a number or a human with Ahmad Hammoud at IVF Michigan Fertility Centers?
I'd been rejected by another local RE Clinic because I am a single woman. I was afraid that Dr. Hammoud might judge me, too. But that was very far from the case. He was kind, soft-spoken, and supportive. Dr. Hammoud was personally involved in every step of my care from doing the ultrasounds himself, to contacting me on the weekend to let me know how my blasts we're doing. I always felt that he was giving me his best effort, and never felt that he was rushing to see another patient.
Describe the protocols Ahmad Hammoud used in your cycles at IVF Michigan Fertility Centers and their degree of success.
I don't remember specifics except that he recommended supplements: Pregnitude, L-Arginine, DHEA, Coenzyme Q 10, Melatonin. My Egg Retrieval protocol used multiple meds, but I can't remember what, except Gonal F, and Saizen. I know there were more.
Describe your experience with your nurse at IVF Michigan Fertility Centers. (Assigned nurse: Lee Cherie )
At the time, Dr. Hammoud was at a clinic in Utah. The nursing staff was tremendous, supportive, and all around wonderful.
Describe your experience with IVF Michigan Fertility Centers.
Again, at the time I was his patient, Dr. Hammoud was in a clinic in Utah. The clinic and staff at the time was great: friendly, organized, prompt, great at returning phone calls, emails, etc.
Describe Ahmad Hammoud's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF Michigan Fertility Centers.
I really was hoping for twins, due to my age (41/42) and the financial burden of multiple IVF cycles. He was open about his recommendation for a Single ET (he was concerned about the risks to both babies & mom of twin pregnancy and for the stress if caring for twins as a single mom); nontheless, he was agreeable to my desire for double embryo transfer.
10
Doctor
Ahmad Hammoud
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Nursing Staff
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
0
NPS
0
Age 37 - 38
2 IVF
Income $50K - $99K
Sales Representative
2nd of 2 Docs
11 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I mentioned my husband had infertility issues, he [Dr. Shamma] said it was not a factor. Each time it was 20-30 min after the appointment to see him. We maybe had 15 minutes with him before pushing us out the door to his next appointment. ... He barely looked at our file. Didn't ask any questions of each of us. ... He was matter of fact. ... Go in with thick skin and be prepared for bluntness.
Weaknesses: The office [IVF Michigan] is under staffed, rude, terrible communication skills and have screwed up on medications. ... Faxed and emailed in information to them multiple times. They say they never got it or it was misplaced. Called after the times of when my medication should have been administered because they got busy. Forgot to tell me when certain things should be done.
How was your experience with Nicholas Shamma at IVF Michigan Fertility Centers?
He barely looked at our file. Didn't ask any questions of each of us. I mentioned my husband had infertility issues, he said it was not a factor. Each time it was 20-30 min after the appointment to see him. We maybe had 15 minutes with him before pushing us out the door to his next appointment.
What's one piece of advice would you give a prospective patient of Nicholas Shamma at IVF Michigan Fertility Centers?
Go in with thick skin and be prepared for bluntness. Most say he has no bedside manner but I did not see him that way. He was matter of fact.
During treatment, were you treated like a number or a human with Nicholas Shamma at IVF Michigan Fertility Centers?
No one in the office looked you in the eye. Always down at their sheet. They were guick to get you out of the office.
Describe the protocols Nicholas Shamma used in your cycles at IVF Michigan Fertility Centers and their degree of success.
Injections to stimulate the eggs
Describe your experience with the nursing staff at IVF Michigan Fertility Centers.
They don't look you in the eye. Takes 2-3 days to get emails or a call back
Describe your experience with IVF Michigan Fertility Centers.
Strengths: They have a good success rate when it comes to IVF once eggs are transferred. Shamma is confident that if you produce a good egg - he will make it stick. Weaknesses: The office is under staffed, rude, terrible communication skills and have screwed up on medications.
Describe the costs associated with your care under Nicholas Shamma at IVF Michigan Fertility Centers.
$22,000 for IVF all upfront. Not including medications. If you do not make it to egg transfer you have to wait 3 months to get your money back that you initially payed
What specific things went wrong at IVF Michigan Fertility Centers?
  • Lost paperwork
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at IVF Michigan Fertility Centers.
Faxed and emailed in information to them multiple times. They say they never got it or it was misplaced. Called after the times of when my medication should have been administered because they got busy. Forgot to tell me when certain things should be done.
0
Doctor
Nicholas Shamma
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
1 of 5
0
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Operations
1 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2015, Successful
NPS
10
NPS
10
Age 27 - 30
1 IVF
Anovulation
European
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
5 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
After a thorough work up we met with him and he [Dr Nicholas Shamma] told us that IVF was our only option (due to my specific problem). He was patient and kind, answered all of our questions. Never made us to feel that he had a waiting room full of people on his mind. He was also upfront about what we should expect. Because Dr Shamma has many satellite locations in Michigan and Ohio, he is only in Saginaw every Monday.
IVF requires frequent labs and ultrasounds so there were lots of interactions with nurses. Lori and Betsy [at IVF Michigan] were fantastic and made the process SO much easier. They would call you same day with lab results and were always available. Betsy even met me at the office at 5:30pm on the night of her sons high school graduation to assess an allergic reaction I was having to the progesterone in oil. I can't say enough about the office staff. I have completed my IVF and TTC journey but hope that others considering the process will be so lucky as to choose Dr Shammas office. You won'
How was your experience with Nicholas Shamma at IVF Michigan Fertility Centers?
I went to Dr Shamma when I was 26. I knew I would have trouble getting pregnant but being a healthy and young I didn't think IVF was in my future. After a thorough work up we met with him and he told us that IVF was our only option (due to my specific problem). He was patient and kind, answered all of our questions. Never made us to feel that he had a waiting room full of people on his mind. He was also upfront about what we should expect. Because Dr Shamma has many satellite locations in Michigan and Ohio, he is only in Saginaw every Monday.
During treatment, were you treated like a number or a human with Nicholas Shamma at IVF Michigan Fertility Centers?
He was kind and positive. His demeanor was very caring.
Describe your experience with IVF Michigan Fertility Centers.
IVF requires frequent labs and ultrasounds so there were lots of interactions with nurses. Lori and Betsy were fantastic and made the process SO much easier. They would call you same day with lab results and were always available. Betsy even met me at the office at 5:30pm on the night of her sons high school graduation to assess an allergic reaction I was having to the progesterone in oil. I can't say enough about the office staff. I have completed my IVF and TTC journey but hope that others considering the process will be so lucky as to choose Dr Shammas office. You won't be sorry.
Describe the costs associated with your care under Nicholas Shamma at IVF Michigan Fertility Centers.
Total cost for a fresh cycle in 2012 was ~12-15k with drugs and for a frozen cycle in 2014 was ~10k
10
Doctor
Nicholas Shamma
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Operations
5 of 5
Scheduling
2 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
9
NPS
9
Age 31
Donor Eggs
Male Factor
PCOS
Poor Egg Quality
Uterine Fibroids
Income $0 - $49K
2nd of 2 Docs
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
I feel like he [Dr. Ahmad Hammoud] gave me expectations that weren't realistic and then when said he would help me with more affordability he came back with numbers higher than I was told before. Was told I wasn't owed anything even though I got a low amount of eggs from the donor and none left to freeze...I felt they cared but was told they didn't owe me anything after paying over 30k giving me two embryos ending in a miscarriage
I feel like he [Dr. Ahmad Hammoud] gave me expectations that weren't realistic and then when said he would help me with more affordability he came back with numbers higher than I was told before. Was told I wasn't owed anything even though I got a low amount of eggs from the donor and none left to freeze...I felt they cared but was told they didn't owe me anything after paying over 30k giving me two embryos ending in a miscarriage
How was your experience with Ahmad Hammoud at IVF Michigan Fertility Centers?
I feel like he gave me expectations that weren't realistic and then when said he would help me with more affordability he came back with numbers higher than I was told before. Was told I wasn't owed anything even though I got a low amount of eggs from the donor and none left to freeze.
What's one piece of advice would you give a prospective patient of Ahmad Hammoud at IVF Michigan Fertility Centers?
Be aware realistically of expectations.
During treatment, were you treated like a number or a human with Ahmad Hammoud at IVF Michigan Fertility Centers?
I felt they cared but was told they didn't owe me anything after paying over 30k giving me two embryos ending in a miscarriage
Describe your experience with your nurse at IVF Michigan Fertility Centers. (Assigned nurse: Beverly )
They were all very nice to me
Describe the costs associated with your care under Ahmad Hammoud at IVF Michigan Fertility Centers.
Over 30k
What specific things went wrong at IVF Michigan Fertility Centers?
  • Failed to convey critical information
Describe the specific things that went wrong at IVF Michigan Fertility Centers.
Semen analysis. We were never told sperm count was 0. They were freezing unusable samples
9
Doctor
Ahmad Hammoud
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016, Unsuccessful
NPS
5
NPS
5
Age 31
1 IVF
Endometriosis
Uterine Fibroids
Unexplained
East Asian
South Asian
Income $50K - $99K
Consultant
1st of 2 Docs
1 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Shamma was great and compassionate. He was gentle and easy to talk to. He made me feel at ease about what was happening. He gave me an amazing opportunity. The care he gave was exceptional. Dr. Shamma wants the best for you and your dreams.... Dr. Shamma was great, but his staff kept me in the dark about my treatments and all the details of what was really happening.... Instead of the staff calling you on updates, you had to call them constantly.
Not for your average joe. The clinic [IVF Michigan] is tailored towards individuals with a lot of money. They don't want you using your neighborhood pharmacy but rather the extremely expensive pharmacy. Instead of the staff calling you on updates, you had to call them constantly.... Dr. Shamma was great, but his staff kept me in the dark about my treatments and all the details of what was really happening.... Dr. Shamma was great and compassionate
How was your experience with Nicholas Shamma at IVF Michigan Fertility Centers?
Dr. Shamma was great and compassionate. He was gentle and easy to talk to. He made me feel at ease about what was happening. He gave me an amazing opportunity. The care he gave was exceptional. Dr. Shamma wants the best for you and your dreams.
What's one piece of advice would you give a prospective patient of Nicholas Shamma at IVF Michigan Fertility Centers?
Ask stupid questions.
During treatment, were you treated like a number or a human with Nicholas Shamma at IVF Michigan Fertility Centers?
Dr. Shamma was great, but his staff kept me in the dark about my treatments and all the details of what was really happening.
Describe your experience with IVF Michigan Fertility Centers.
Not for your average joe. The clinic is tailored towards individuals with a lot of money. They don't want you using your neighborhood pharmacy but rather the extremely expensive pharmacy. Instead of the staff calling you on updates, you had to call them constantly.
What specific things went wrong at IVF Michigan Fertility Centers?
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Failed to convey critical information
5
Doctor
Nicholas Shamma
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
5
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
5 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
0
NPS
0
Age 42
1 IVF
Diminished Ovarian Reserve
European
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Ahmad Hammoud] presented options and said "choose." Now, I understand that it's all the patients responsibility, but we didn't really know what they meant. We asked him to recommend based on our situation and test results. He said "you have to make the decision."... He did not adjust anything throughout the cycle, even though the ultrasound tech said they weren't getting what they wanted...He said he would only do one embryo transfer.
The front desk and financial person [at IVF Michigan] were not very friendly. Leaving a message on the nurse's line (we did not have a contact person) might get a call back on the same day...Nurses were great except we did receive different answers to the same question sometimes because we did not have a dedicated nurse...The ultrasound tech I had usually was very friendly, and described what she was seeing. She was conversational and friendly, and made me feel at ease.
How was your experience with Ahmad Hammoud at IVF Michigan Fertility Centers?
We were very new to the topic, and new almost nothing. Even with research, you don't know these things until you are there. He presented options and said "choose." Now, I understand that it's all the patients responsibility, but we didn't really know what they meant. We asked him to recommend based on our situation and test results. He said "you have to make the decision."
What's one piece of advice would you give a prospective patient of Ahmad Hammoud at IVF Michigan Fertility Centers?
Pros and cons of each procedure and comparisons of options.
During treatment, were you treated like a number or a human with Ahmad Hammoud at IVF Michigan Fertility Centers?
The front desk and financial person were not very friendly. Leaving a message on the nurse's line (we did not have a contact person) might get a call back on the same day. On our first visit, we did not know we would have to pay, so we asked if we could be billed. They don't do that. We said ok we will go to the ATM. She kept insisting that we come immediately back, but they were going to be closed for lunch. And we should just wait, and that we couldn't just come the next day. We went the next day anyway. The world did not end.
Describe the protocols Ahmad Hammoud used in your cycles at IVF Michigan Fertility Centers and their degree of success.
Estrogen priming, Gonal-F, Menopur, and Im sorry I can't remember the rest. He did not adjust anything throughout the cycle, even though the ultrasound tech said they weren't getting what they wanted.
Describe your experience with the nursing staff at IVF Michigan Fertility Centers.
Nurses were great except we did receive different answers to the same question sometimes because we did not have a dedicated nurse. They were always good about answering emails.
Describe your experience with IVF Michigan Fertility Centers.
Lack of communication. Financial department is absolutely horrible and stressful. I have been told I should have gotten more than the one egg they retrieved, based on my numbers. Dr. Hammoud does have a very high success rate, and Im sure anyone who was successful wouldn't have a bad word to say, but it was very stressful at IVF Michigan.
Describe your experience with your monitoring appointments at IVF Michigan Fertility Centers.
The ultrasound tech I had usually was very friendly, and described what she was seeing. She was conversational and friendly, and made me feel at ease. The one I had just once told me nothing and I felt a little bit lost. I asked questions and she kind of answered, but she was short. Her ultrasound went a lot quicker and less exploratory.
Describe the costs associated with your care under Ahmad Hammoud at IVF Michigan Fertility Centers.
High end of anything I looked up online.
Describe Ahmad Hammoud's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF Michigan Fertility Centers.
He said he would only do one embryo transfer. He did two for my sister-in-law, but only because she had a uterus that embryos had a hard time sticking to. It worked because she ended up with twins.
What specific things went wrong at IVF Michigan Fertility Centers?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at IVF Michigan Fertility Centers.
My trigger shot had different instructions on the box than what my nurse told me when they called. I only knew this at 7pm at night when I went to use it, per instructions. I had no idea what to do, and they had never told me that they had a 24-hour nurse line that I could have called. Kind of important information.
0
Doctor
Ahmad Hammoud
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
1 of 5
Explained risks
2 of 5
Adaptability
2 of 5
0
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Operations
1 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2019, Unknown Success
NPS
10
NPS
10
Age 37
6 Fertility Medications
Black or African-American
Income $100K - $199K
3rd of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
When we first meet Dr. Shamma he was so excited to have the opportunity to help us. He walked us through the treatment plan and let us know exactly what and why he was recommending that pacific treatment plan. Next he introduced us to his staff and let us know who everyone was. It was if we were his only patients...He suggested that we do IVF but unfortunately we couldn't afford to at that point. So he and his staff let us know about every type of way that we could possibly get financial aid.
From the first time we walked in [to IVF Michigan Fertility Centers] the nurses were so sweet and kind. Greeting us and letting us know where to sign in and how long our wait would be...only weakness is the parking lot was small and finding a place to park was a little difficult...introduced us to a financial coordinator who walked us through page by page of what the cost would be talked us through everything.
How was your experience with Nicholas Shamma at IVF Michigan Fertility Centers?
Ever heard the saying " I wouldn't wish that on my worse enemy" Well I would wish Dr. Shamma and his staff on my worse enemy. They were amazing from the first time meeting with them and up til now. When we first meet Dr. Shamma he was so excited to have the opportunity to help us. He walked us through the treatment plan and let us know exactly what and why he was recommending that pacific treatment plan. Next he introduced us to his staff and let us know who everyone was. It was if we were his only patients. We then were introduce to the nurse and the financial coordinator who walked us through the IVF process and what it entails and what we can expect. Then they answered every question we had. We then meet with Dr. Shamma again and he said he looks forward to seeing us again. We had such a wonderful and great experience. This is the reason we are planning on going back. I would recommend him to everyone and anyone else who might be in need of a GOOD fertility doctor.
What's one piece of advice would you give a prospective patient of Nicholas Shamma at IVF Michigan Fertility Centers?
Trust that he knows what is best for you!!
During treatment, were you treated like a number or a human with Nicholas Shamma at IVF Michigan Fertility Centers?
Dr.Shamma treated both my husband and I like we were human. Like part of a family. He made us feel really comfortable and welcome. I just wish he had the money to do more treatment with him. He started me on clomid and after being on that for two cycles I was surprised that we got pregnant. After going through so many IUI's and two other fertility doctor's one of which dropped us (because of retirement) in the middle of treatment. We wanted to get a regular doctor and unfortunately miscarried. We were devastated and upset that we didn't return to Dr. Shamma. We believe now more than ever that if we had we would have had a healthy pregnancy. We can't explain or decision to go to another doctor other than the fact that we were so over joyed to finally get a BFP that we wanted to have some sort of normalcy for a change and that was OUR mistake. Dr. Shamma and his whole staff were so accommodating that we are saving now so that we can go back and do our first IVF through him. We wouldn't go to any other doctor. We only wish now that we had know about Dr. Shamma sooner and had done our 3 IUI'S with him. Dr. Shamma is an amazing doctor and even after hearing of our miscarriage him and his staff were so understanding and showed so much compassion. We are looking forward to working with Dr. Shamma and I know that when we do it will result in a Rainbow baby. Thank you
Describe the protocols Nicholas Shamma used in your cycles at IVF Michigan Fertility Centers and their degree of success.
He suggested that we do IVF but unfortunately we couldn't afford to at that point. So he and his staff let us know about every type of way that we could possibly get financial aid. Unfortunately we weren't eligible . So he recommended clomid and after two cycles to our surprise it was a success. I want anyone who reads this to understand that after going to two other fertility doctor's, being dropped by the first one in the middle of treatment, being treated like we didn't really matter by the second my husband and I were feeling so heartbroken and feeling like we couldn't fully trust ANYONE!! That even though Dr.Shamma was AMAZING and so was the whole experience. We had already gone through so much . That going to a great doctor after going through what we did it sort of ruined it for us . We had already put up a huge wall to protect ourselves. So when we did get pregnant we wanted to experience what it might be like to go to a regular OBGYN. That was our mistake. I know that anyone going through infertility is going to experience the same thing if you don't have the right doctor. We found the right doctor in Dr. Shamma but we're to scared, stupid, guarded or whatever you want to call it is what we were. We know now that if we were to get pregnant again we would RUN to his office and let them take care of us.
Describe your experience with the nursing staff at IVF Michigan Fertility Centers.
From the first time we walked in the nurses were so sweet and kind. Greeting us and letting us know where to sign in and how long our wait would be. After meeting with Dr. Shamma he introduced us one by one to his staff and let us know each of their positions there and how and when we would be working with them. Each nurse shook our hand and they all did so with a smile.
Describe your experience with IVF Michigan Fertility Centers.
The only thing I can think of that is there only weakness is the parking lot was small and finding a place to park was a little difficult but after walking in a getting the greeting we got that became a distant memory.
Describe the costs associated with your care under Nicholas Shamma at IVF Michigan Fertility Centers.
When we met with Dr Shamma he introduced us to a financial coordinator who walked us through page by page of what the cost would be talked us through everything. The caused associated with her care would be high but because of us coming in and knowing that our insurance didn't cover anything Dr Shamma was kind enough to give us a discount and also we were told that that cost wouldn't go up if we signed a paper stating that we had spoken with the financial coordinator which was really nice to we had been to our previous doctors and they didn't give us the same consideration.
Describe Nicholas Shamma's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF Michigan Fertility Centers.
No. Only because we never got the chance to go that far but look forward to when the time comes
10
Doctor
Nicholas Shamma
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Consult
NPS
5
NPS
6
Age 33
Male Factor
European
Income $100K - $199K
Only Doc Seen
IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
He [Dr. Nicholas Shamma] was very nice and made me feel comfortable. I just felt very rushed because we kept getting interrupted. I also went into the appointment with the intention of having to go through multiple tests before we would know anything and the next thing I knew, we were being signed up to start IVF the next day. I needed time to process everything and come back with my questions about IVF.
I thought the reception staff [at IVF Michigan Fertility Center] was very rude and not at all compassionate. They were not sensitive to things they should at least try to be and did not remember details on things I called and asked them about. They also seemed very disconnected to the rest of the office and what was going on...It felt very rushed during our Consultation and has left me feeling like I'm in limbo now. I'm not sure how to proceed or move forward at this point.
How was your experience with Nicholas Shamma at IVF Michigan Fertility Centers?
He was very nice and made me feel comfortable. I just felt very rushed because we kept getting interrupted. I also went into the appointment with the intention of having to go through multiple tests before we would know anything and the next thing I knew, we were being signed up to start IVF the next day. I needed time to process everything and come back with my questions about IVF.
What's one piece of advice would you give a prospective patient of Nicholas Shamma at IVF Michigan Fertility Centers?
Don't let him rush you.
During treatment, were you treated like a number or a human with Nicholas Shamma at IVF Michigan Fertility Centers?
It felt very rushed during our Consultation and has left me feeling like I'm in limbo now. I'm not sure how to proceed or move forward at this point.
Describe your experience with the nursing staff at IVF Michigan Fertility Centers.
I only had one interaction with the nurse. She called me to go over results and got back with me.
Describe your experience with IVF Michigan Fertility Centers.
I thought the reception staff was very rude and not at all compassionate. They were not sensitive to things they should at least try to be and did not remember details on things I called and asked them about. They also seemed very disconnected to the rest of the office and what was going on.
5
Doctor
Nicholas Shamma
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
1 of 5
6
Clinic
IVF Michigan Fertility Centers
Bloomfield Hills
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
7
NPS
7
Age 27
PCOS
Unexplained
Income $100K - $199K
3rd of 3 Docs
6 Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Hammoud listened to us during the consultation. I felt a pretty equal balance of being heard & being open to options we were suggesting as well as being set in his planned treatment ways. He seemed like he genuinely wanted to work with us...All other doctors have just slapped a “PCOS Label” on me & have wanted to start medicated treatments. Dr. Hammoud explained a new plan of starting IUI or IVF right away as that would be our best chances for success. As scary as it was to hear those big steps mentioned, it was refreshing a
Whoever took my initial phone call [at IVF Michigan] & scheduled me for the consult was amazing! She was so nice & thorough & had compassion...We were quoted $20,860 for IVF...It’s frustrating too because we make too much to qualify for the “discount” they offer, but we definitely don’t make enough to be able to afford over 20k IVF treatment...It seemed like some of the initial paperwork was repetitive, outdated, & had some typing errors that I thought could be updated. Also, I believe the clinic could use an updated patient portal. I had to send in all of my past medical history by fax or mail, when usually there’s a way to email or upload into a portal for most other offices these days.
How was your experience with Ahmad Hammoud at IVF Michigan Fertility Centers?
Dr. Hammoud seemed well educated with good plans of action in place. I know IVF Michigan has good success rates so I felt I could trust Dr. Hammoud & he treatment recommendations. Dr. Hammoud was the 1st doctor to actually explain that while yes, I do have PCOS, it’s likely not what’s causing my infertility fully & that I really fall under the “Unexplained” category of infertility. All other doctors have just slapped a “PCOS Label” on me & have wanted to start medicated treatments. Dr. Hammoud explained a new plan of starting IUI or IVF right away as that would be our best chances for success. As scary as it was to hear those big steps mentioned, it was refreshing after seeing so many doctors who just wanted to do round after round of medicated monitored cycles with timed intercourse & trigger shot.
What's one piece of advice would you give a prospective patient of Ahmad Hammoud at IVF Michigan Fertility Centers?
Ask questions! Dr. Hammoud seemed like he had a plan of action set in place before talking to us & if I didn’t ask or say anything it probably all would have just stayed the same. When I did bring up how I think my prolactin & TSH are a little high for trying to conceive, he recommended re-testing then & was open to putting me on a low-dose thyroid medication if needed. This made me feel heard & relieved.
During treatment, were you treated like a number or a human with Ahmad Hammoud at IVF Michigan Fertility Centers?
Dr. Hammoud listened to us during the consultation. I felt a pretty equal balance of being heard & being open to options we were suggesting as well as being set in his planned treatment ways. He seemed like he genuinely wanted to work with us & even offered us early pregnant care if we happened to get pregnant on our own prior to starting treatment as he said he sees happen to about 5% of his patients.
Describe the protocols Ahmad Hammoud used in your cycles at IVF Michigan Fertility Centers and their degree of success.
IUI for a few cycles, then IVF. Or, jumping straight to IVF if we so choose.
Describe your experience with the nursing staff at IVF Michigan Fertility Centers.
Whoever took my initial phone call & scheduled me for the consult was amazing! She was so nice & thorough & had compassion. I don’t remember her name. The other nurses I talked to were alright. I know I was rescheduled twice due to Dr. Hammoud having meetings come up & the Covid pandemic.
Describe your experience with IVF Michigan Fertility Centers.
The clinic was nice. It seemed like some of the initial paperwork was repetitive, outdated, & had some typing errors that I thought could be updated. Also, I believe the clinic could use an updated patient portal. I had to send in all of my past medical history by fax or mail, when usually there’s a way to email or upload into a portal for most other offices these days.
Describe the costs associated with your care under Ahmad Hammoud at IVF Michigan Fertility Centers.
We were quoted $20,860 for IVF! We can not afford this amount. It’s frustrating too because we make too much to qualify for the “discount” they offer, but we definitely don’t make enough to be able to afford over 20k IVF treatment. IUI’s were more reasonably priced if I remember... around $700 or $800? We just aren’t sure if we are even going to be trying IUI or going straight to IVF for more of a chance.
What specific things went wrong at IVF Michigan Fertility Centers?
  • Failed to convey critical information
Describe the specific things that went wrong at IVF Michigan Fertility Centers.
The only major complaint I have is, I completed requested bloodwork after my consultation with Dr. Hammoud & submitted the results. I even talked to a nurse on the phone after I completed them who said she would be watching for them. After they were uploaded I never heard from anyone regarding moving forward with my treatment. Some of my numbers still came back high & I was hoping to hear from someone at the office regarding my elevated levels & if they would be recommending medication or not..
7
Doctor
Ahmad Hammoud
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
2 of 5
7
Clinic
IVF Michigan Fertility Centers
Dearborn
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5