IVF New England (closed)

Cambridge
330 Mount Auburn Street
Cambridge, MA 02138
800 858-4832
Providence
49 Seekonk Street
Providence, RI 02906
(401) 369-7822
Worcester
123 Summer Street
Worcester, MA 01601
800 858-4832
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On a scale from 0-10, how likely are you to recommend IVF New England (closed) to a friend?
Strongly recommend: 75%Neutral: 13%Don't recommend: 11%9
65 assessments
  • 75% Strongly recommend (9-10)
  • 13% Neutral (7-8)
  • 11% Don't recommend (0-6)
Operations
Poorly operated
Operated well
8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
10
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
2,465
Annual Cycles National Avg.
344
1 assessment
9
Age
35 - 36
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
6 IUI, 1 IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Unexplained
9
The office in providence [IVF NE] was small and personal. You get to know the staff.... The location and hours were convenient for me. They did not do the egg retrievals or fets there so I had to go to Lexington for those which is a long drive. Most of my iui were done at this office, however, I did some at the urology office because they were cheaper. I didn't like that I had to store the sperm at the urology office. It would have been more convenient to store it at the fertility clinic
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Age
35 - 36
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Writer
Order & Number of Docs Seen
1 Doc Seen
Treatment
6 IUI, 1 IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Unexplained
9
Describe your experience with IVF New England (closed).
The location and hours were convenient for me. They did not do the egg retrievals or fets there so I had to go to Lexington for those which is a long drive. Most of my iui were done at this office, however, I did some at the urology office because they were cheaper. I didn't like that I had to store the sperm at the urology office. It would have been more convenient to store it at the fertility clinic
During treatment, were you treated like a number or a human with Kerri Luzzo at IVF New England (closed)?
The office in providence was small and personal. You get to know the staff.
Describe your experience with your nurse at IVF New England (closed). (Assigned nurse: Wendy)
Everyone was friendly
How was your experience with Kerri Luzzo at IVF New England (closed)?
She is very friendly and personable. She was direct with expectations and explained everything thoroughly. She always answered questions clearly. I didn't meet with her as often as I would have liked. I would have preferred her doing the iuis.
What's one piece of advice would you give a prospective patient of Kerri Luzzo at IVF New England (closed)?
No real advice. I would recommend her
Describe the protocols Kerri Luzzo used in your cycles at IVF New England (closed) and their degree of success.
We started with unmedicated iui. After two failed rounds we moved to medicated iui with clomid. I chose not to do monitored cycles since I was paying out of pocket. I do t recall the specifics of the fresh ivf cycle. I opted not to test the embryos. She gave me the option of a medicated or unmedicated frozen transfer. I opted for medicated and that cycle resulted in my child. She gave me the information and allowed me to make the decisions.
Describe your experience with your monitoring appointments at IVF New England (closed).
You were given a time but it was really first come first serve. You had to get there before they opened to get in and out quickly. Otherwise there would be a bit of a wait.
Describe the costs associated with your care under Kerri Luzzo at IVF New England (closed).
Iui was $450. The rest was covered by insurance. Copay for ivf meds were pricey, but that was insurance related costs.
9
Doctor
Kerri Luzzo
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
IVF New England (closed)
Providence
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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