IVF1

Available Resources

Genetic counseling: Offered
Genetic counseling
Acupuncture: Offered
Acupuncture
Mental health counseling: Offered
Mental health counseling
Nutrition counseling: Offered
Nutrition counseling
Administration of shots: Offered
Administration of shots
Coordinating at-home nursing is not offered: Not Offered
Coordinating at-home nursing
is not offered
Selling medication: Offered
Selling medication
Providing backup medication: Offered
Providing backup medication
Naperville
3 North Washington
Naperville, IL 60540
630-357-6540
Plainfield
15905 South Frederick Street
Plainfield, IL 60586
815-436-6540
On a scale from 0-10, how likely are you to recommend IVF1 to a friend?
Strongly recommend: 75%Neutral: 16%Don't recommend: 9%8.9
31 assessments
  • 75% Strongly recommend (9-10)
  • 16% Neutral (7-8)
  • 9% Don't recommend (0-6)
Operations
Poorly operated
Operated well
9.4
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
9.3
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
8.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
8.3
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
453
Annual Cycles National Avg.
344
8.6
Average Doctor Score
1 doctor
31 assessments
6
Age
24 - 25
Treated
2018 - 2019
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Anovulation, Endometriosis, PCOS
6
With my out of town monitoring I have had results get lost a few times [at IVF1]. Whether that be fax and machine error or person error I don't know. Some reminding of medical allergies needed with ordering meds and resistant to changes needed...I did have to call and remind them each time to upload my stuff so I could got to my out of town appointments which got frustrating...It is a pricey clinic between 20-30k which is a huge expense. I know transfers are 500 but after meds and monitoring it's closer to 5k.
+ Read more
Age
24 - 25
Treated
2018 - 2019
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Anovulation, Endometriosis, PCOS
6
Describe your experience with IVF1.
Phone systems and fax systems are all over the place and always down. That can get frustrating and I don't think the nurses communicate all that well with each other. They are good about putting things in the portal and ordering meds.
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
I think that he is a good doctor and very smart but he sticks to the same protocol without deviating from the same plan even if it not working.
Describe your experience with the nursing staff.
They can be hard to reach by phone but responsive in the portal and great about uploading documents and information. I was a travel patient and had good treatment.
What specific things went wrong at IVF1?
  • Lost paperwork
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
How was your experience with Randy Morris at IVF1?
Too blunt and set in his ways. Refuses to change or try new ideas even when others have found success. I was on medication that was helping me but since it wasn't something he was familiar with he refused to listen or care and just took me off of it. Comes off as arrogant and rude.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
Go in with your eyes wide open and hold your ground if you have questions. Be prepared for blunt and potentially rude responses.
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
Uses gonal/follistim I have pcos so started out on low doses and then went to lower doses as I am a good responder. Started ganirelix and low dose HCG instead of menopur which I liked cost wise. Triggered with lupron and novarel.
Describe your experience with your monitoring appointments at IVF1.
I was out of town so I can't comment on their monitoring there. I did have to call and remind them each time to upload my stuff so I could got to my out of town appointments which got frustrating.
Describe the costs associated with your care under Randy Morris at IVF1.
It is a pricey clinic between 20-30k which is a huge expense. I know transfers are 500 but after meds and monitoring it's closer to 5k.
Describe Randy Morris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF1.
He only does frozen ESET transfers across the board.
5
Doctor
Randy Morris
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
Age
42 - 44
Treated
2017 - 2019
Success with this Doc
No
Treatment
2 IUI, 5 IVF, Egg Freezing, 5 Embryo Freezing, Donor Eggs
Diagnosis
Unexplained
8
[IVF1] Very clean and the surgery center is in the same location as everything else. ... They are efficient with blood draws and ultrasounds (US for the most part). ... Too many patients so not enough attention to each of the patients. Their phones have not been reliable at times, when you call it's rare that you actually get ahold of someone ... overall they can be a bit rude when you ask questions - not all the nurses, but one in particular. They make you feel like your questions are not warranted.
+ Read more
Age
42 - 44
Treated
2017 - 2019
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, 5 IVF, Egg Freezing, 5 Embryo Freezing, Donor Eggs
Diagnosis
Unexplained
8
Describe your experience with IVF1.
Very clean and the surgery center is in the same location as everything else. It is easily accessible for me - parking garage across the street. Too many patients so not enough attention to each of the patients. Their phones have not been reliable at times, when you call it's rare that you actually get ahold of someone and if you leave a message it's sometimes until the next day when you hear back, overall they can be a bit rude when you ask questions - not all the nurses, but one in particular. They make you feel like your questions are not warranted. They are efficient with blood draws and ultrasounds (US for the most part).
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
I felt that he was not on top of my personal health information, history of treatment (including his own treatment of me).
Describe your experience with the nursing staff.
Overwhelmed.... too much to do, too many patients.
What specific things went wrong at IVF1?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
How was your experience with Randy Morris at IVF1?
I feel he is very knowledgeable, however doesn't follow through with some things - meaning, I have been my best advocate. I do a lot of research and have even consulted with doctor's in the field who are not in my area, and I have sort of created my own treatment plan based upon some of what Dr. Morris has said, and a lot based upon what I have discovered/learned on my own. For example, I did hormone treatment for endometriosis and rather than Dr. Morris creating a treatment plan for this and after the hormone treatment was done, I had to be the one to ask "Can I do _____now?" or "Shouldn't I be doing ____ (for example, regular checks of my thyroid level)?" and he would go along with it, but it wasn't at his directive. I feel like maybe I have lost opportunity throughout, to be doing things as I should be, and am just hoping I have advocated enough to eventually be successful in being a parent with my husband.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
Advocate for yourself - do your own research to ensure you are doing all you can and what you should be doing for success.
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
I always responded well to the stimulant meds, so protocol wasn't changed. I am the one to initiate donor eggs based upon 4 retrievals and only one embryo out of only 2 after all cycles, being PGS normal.
Describe the costs associated with your care under Randy Morris at IVF1.
At this point I have spent about 75K, but am still going...
Describe Randy Morris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF1.
None
8
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
36 - 37
Treated
2017 - 2018
Success with this Doc
?
Treatment
IUI, IVF
Diagnosis
Unexplained
7
Strengths: [of IVF1] Good lab, retrieval/transfer is just done downstairs so you don't have to drive all over for it Weaknesses: Will not budge from their typical protocol, you aren't assigned a particular nurse, the downstairs surgical center may be out of network for your insurance even if the doctor is in-network, they like to upcharge you when they can ... They [nurses] were pretty good. My favorite was named Jean I think.
+ Read more
Age
36 - 37
Treated
2017 - 2018
Success with this Doc
?
Race
European, Ashkenazi Jewish
Income
$100K - $199K
Occupation
Professor
Order & Number of Docs Seen
Treatment
IUI, IVF
Diagnosis
Unexplained
7
Describe your experience with IVF1.
Strengths: Good lab, retrieval/transfer is just done downstairs so you don't have to drive all over for it Weaknesses: Will not budge from their typical protocol, you aren't assigned a particular nurse, the downstairs surgical center may be out of network for your insurance even if the doctor is in-network, they like to upcharge you when they can
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
You aren't assigned a particular nurse so you might get any nurse at any time.
Describe your experience with the nursing staff.
They were pretty good. My favorite was named Jean I think. Maybe Jeanine?
What specific things went wrong at IVF1?
  • Failed to call in prescriptions to pharmacy
  • Failed to consider drug intolerance
How was your experience with Randy Morris at IVF1?
He did 3 FETs of PGS-tested embryos in a row and none of them resulted in pregnancy. We did an ERA after the first failed transfer, and adjusted the timing based on that, but I feel that I know why the transfers didn't work: My lining was too thin. Their standard for lining is only a 6 for FET where most other people get it above an 8. I've been pregnant twice, both times with my lining above an 8, and had 3 failed transfers, all with my lining thinner than 8. And even when I communicated all this data to them he said it would make no difference and that there was nothing left to try (!). He refused to adjust the FET protocol at all and instead suggested a gestational surrogate (!).
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
They do what they do, but they won't adjust things if what they do doesn't work for you.
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
I was on 450 IU of Gonal-F, which they tapered down to 75 IU the last couple of days. I had slightly fewer eggs retrieved at IVF1 than my previous clinic, but we were pleased to produce 2-3 genetically normal embryos each time. I think their lab is pretty good.
Describe the costs associated with your care under Randy Morris at IVF1.
I got a bill for $700 per retrieval of anesthesia (the normal cost for this is $230 or less)
Describe Randy Morris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF1.
We just transferred 1 at a time because they were PGS-tested
4
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
28 - 31
Treated
2015 - 2018
Success with this Doc
Yes
Treatment
3 IUI, IVF
Diagnosis
Endometriosis, PCOS
10
Strengths [at IVF1] : the communication. They are able to get info to you same day via the portal and have a ton of nurses on staff to help answer any questions. Weaknesses: they’re popular so sometimes wait times can be an issue but I don’t usually have to wait long...They know me by name. Every time I’m in there, I feel like I am a friend and they are ALL rooting for me. They’ve held me as I’ve cried after my miscarriage (and cried, too) and laughed and cheered when I got beta results back.
+ Read more
Age
28 - 31
Treated
2015 - 2018
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, IVF
Diagnosis
Endometriosis, PCOS
10
Describe your experience with IVF1.
Strengths: the communication. They are able to get info to you same day via the portal and have a ton of nurses on staff to help answer any questions. Weaknesses: they’re popular so sometimes wait times can be an issue but I don’t usually have to wait long
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
They know me by name. Every time I’m in there, I feel like I am a friend and they are ALL rooting for me. They’ve held me as I’ve cried after my miscarriage (and cried, too) and laughed and cheered when I got beta results back.
Describe your experience with the nursing staff.
Ohh my gosh. I am not sure that I could even describe them. They’ve become a part of my family. They care so deeply about the success about their patients and when it’s this stressful, it’s great to have such a great team. They cried with me during my miscarriage, they cheered when my beta results were positive again. I love them.
What specific things went wrong at IVF1?
  • Failed to order appropriate test
How was your experience with Randy Morris at IVF1?
Dr Morris is one of a kind. Kind of quirky. Kind of sweet. Funny, yet quiet. He makes everyone feel so comfortable during procedures. Calm music playing, he explains everything he does. It can be a bit awkward when he’s explaining that he’s cleaning the progesterone from my cervix. He’s a busy guy though, so kim is his Np and is basically another one of him.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
Don’t be scared away. He’s to the point, blunt. He knows his shit. He knows what he’s doing. When he’s not doing procedures he is doing research.
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
Egg retrieval was follistim, low dose hcg and ganirelix. Resulted in 17 eggs, 11 frozen. Transfers were all the same. Primed with estrace, 2.5 weeks after start crinone. Start PIO 3 days before and then hcg shot at transfer.
Describe the costs associated with your care under Randy Morris at IVF1.
I was covered under marketplace.
10
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Randy Morris at IVF1.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
29
Treated
2018
Success with this Doc
Yes
Treatment
IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
10
They [IVF1] are a helpful state of the art building! I also was very pleased that they have monitoring at a different location...which worked best for me...The nurses are happy, smiling and always asking how I am doing...I give the nursing staff huge props for dealing with patients who are going through a tough journey. The nurses always answer or quickly return your call with an answer. They are understanding and compassionate. They relaxed me and reassured me every time i needed it!
+ Read more
Age
29
Treated
2018
Success with this Doc
Yes
Race
Native American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
10
Describe your experience with IVF1.
I have not run acrossed a weakness in this office during my journey. They are a helpful state of the art building! I also was very pleased that they have monitoring at a different location...which worked best for me.
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
I felt like a human at Dr. Morris office. He is straight forward and very knowledgeable. The nurses are happy, smiling and always asking how I am doing.
Describe your experience with the nursing staff.
I give the nursing staff huge props for dealing with patients who are going through a tough journey. The nurses always answer or quickly return your call with an answer. They are understanding and compassionate. They relaxed me and reassured me every time i needed it!
How was your experience with Randy Morris at IVF1?
Dr. Morris was very professional and on time. He office runs so smooth. He gets to the point and was willing to answer questions. He talked through every step of every process he did. I would not choose another Dr. for this journey!
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
Do not get to overwhelmed! Just take in what you can and do not be afraid to take time and ask the questions or ask for clarification at any point.
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
Dr. Morris was very straightforward and did not give me false hope. My protocol was prep my body for frozen embryo transfer with egg donor. Dr. Morris get all my medication set up and monitored me thoroughly throughout the whole process.
Describe the costs associated with your care under Randy Morris at IVF1.
My husband and I do not have coverage through our insurance. We paid outnof pocket and the office had it listed out very well. We are close to $30,000. We did have to pay our egg donor and pay to cover her medical bills that went along with the procedure. We paid as we did tests and then we paid for specific procedures on the day they happened.
Describe Randy Morris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF1.
I did not go into details in this topic. I just know he chooses to do one embryo for best success and we were on board with that!
10
Doctor
Randy Morris
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

8
Age
30 - 32
Treated
2016 - 2018
Success with this Doc
?
Treatment
2 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor
8
My doctor [Dr. Randy Morris at IVF 1] told me that he would only transfer 1 embryo based on my age and this was not under discussion...They care about success, and that is important. They don't neccessarily act like the understand the expense of IVF and subsequent treatments, and the most expensive medications are chosen for cycles and treatments. One major complaint I have is that the clinic is reactive rather than proactive-not requesting treatment from insurance until the last minute.
+ Read more
Age
30 - 32
Treated
2016 - 2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor
8
Describe your experience with IVF1.
They care about success, and that is important. They don't neccessarily act like the understand the expense of IVF and subsequent treatments, and the most expensive medications are chosen for cycles and treatments. One major complaint I have is that the clinic is reactive rather than proactive-not requesting treatment from insurance until the last minute.
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
There were times I had trouble getting the office to answer the phone and I struggled with feeling like I didn't matter as a person. Sometimes I just want a nurse to know my situation without having to look me up in the system. When I get procedures or talk to the nurse, I feel important and they are very sure to answer all my questions.
Describe your experience with the nursing staff.
3 of the 5 nurses are wonderful, and the other 2 are sweet and they try. I love dealing with specific nurses and try to give the other 2 a chance. I feel like the nurses are overwhelmed with the patient load, but they truly care and do their best to keep up
How was your experience with Randy Morris at IVF1?
He is vey open and honest. I appreciate that he tells me like it is. I feel like he is very well read and does his research, so he delivers the most recently studied and researched care. Sometimes I do worry that he is so busy with a large volume of patients that my care could get lose and or compromised.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
Be aware that his honesty is a good thing, and he is just busy, not being rude.
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
With my egg retrieval, I took gonal-f, ganirelix, low dose HCG, and lupron and pregnyl as triggers. I do not know why I took what I took, but I know my tests and lab work were reviewed prior to being on this. I got 25 eggs, 18 mature, 17 fertilized with ICSI, and 8 embryos to be frozen. For the frozen embryo transfer, I was on estradiol with addition of crinone and PIO close to transfer and I was given pregnyl on the day of transfer to hopefully increase the odds of my body accepting the embryo.
Describe the costs associated with your care under Randy Morris at IVF1.
Costs were all billed through insurance and seemed on the high side.
Describe Randy Morris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF1.
My doctor told me that he would only transfer 1 embryo based on my age and this was not under discussion.
8
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Randy Morris at IVF1.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
?
Treatment
4 IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve
10
When I first started going there [IVF1], I felt like a number. I've been there almost 2 years now and it feels like the nurses and Dr. Morris really know me as a person and care about my wellness... The nursing staff are sometimes disorganized and lack empathy. The patient experience could be improved by assigning care coordinators or patient advocates to improve communication and individualized services....They also do not feel like they provide inclusive services for LGBT folks - they often misgender my partner and it took a long time to get them to stop asking about my "husband"....My PGS test results were not released as scheduled and I had to call several times to finally get the results. A staff member failed to schedule a procedure, which I did not know until I showed up and it was very uncomfortable to be squeezed into the schedule. They've lost faxes I've had my OB send over.
+ Read more
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve
10
Describe your experience with IVF1.
Dr. Morris is outstanding and provides an exemplary level of care. The nursing staff are sometimes disorganized and lack empathy. The patient experience could be improved by assigning care coordinators or patient advocates to improve communication and individualized services.
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
When I first started going there, I felt like a number. I've been there almost 2 years now and it feels like the nurses and Dr. Morris really know me as a person and care about my wellness.
Describe your experience with the nursing staff.
Some nurses are far better than others. Some of the nurses at Dr. Morris' office are not great at communication or expressing compassion - often providing inaccurate or inappropriate information. Other nurses are incredible and provide outstanding nursing services. I've learned to try to navigate toward the nurses I prefer to work with and to try to have more patience with those who are not as great.
What specific things went wrong at IVF1?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Lost or damaged samples
How was your experience with Randy Morris at IVF1?
Dr. Morris is truly kind and endearing once you get to know him. He is incredibly knowledgeable about his field and he is always changing his practice to keep up with new research. I believe that Dr. Morris truly cares about me and I am confident in the level of care and expertise he is providing.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
Dr. Morris is hard to get to know and I felt really put off in our first few visits. I feel like I've grown to know him better and I believe he truly cares about his patients. He is one of the best in his field and his practice is incredibly well-run. I encourage new patients to stick with him and know that they are in good hands.
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
I needed higher doses of Folistim to get my ovaries in gear - my last few cycles we're 900iu a night. I also have found success with the HCG trigger shot (20k units) at the FET.
Describe the costs associated with your care under Randy Morris at IVF1.
My insurance covered almost everything.
Describe Randy Morris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF1.
I transferred 2 fresh embryos last year, but it sounds like Dr. Morris transfers 1 exclusively now for all transfers. While it would be nice to have a bigger family in a hurry, I am not as fond of the many risks associated with multiple pregnancies.
10
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Randy Morris at IVF1.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
31 - 34
Treated
2015 - 2018
Success with this Doc
?
Treatment
2 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Other
10
If using insurance double check that both the clinic [IVF1-Naperville] and surgery center are in network. We had an issue that the surgery center was not in network so that was annoying to deal with.... The office staff is attentive and kind. They all refer to me by name. Good follow up after HSG and retrieval procedures. Consistently communicate all pertinent info. Helped with making sure I was able to obtainin meds when insurance issues came up.
+ Read more
Age
31 - 34
Treated
2015 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Other
10
Describe your experience with IVF1.
I can’t think of any weaknesses off the top of my head. The staff and nurses are really what I enjoy about the clinic. Everyone is helpful and kind. When you have a tough day they are always compassionate and ask how you are doing and if a scheduling conflict comes up they work with you to get you in.
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
The office staff is attentive and kind. They all refer to me by name. Good follow up after HSG and retrieval procedures. Consistently communicate all pertinent info. Helped with making sure I was able to obtainin meds when insurance issues came up.
Describe your experience with the nursing staff.
I have all good things to say. They are all consistently kind, compassionate and patient. Any question I have had they have been very responsive. Yesterday I callled because I had concerns with next steps and scheduling a trip, the nurses were very helpful with addressing my questions.
How was your experience with Randy Morris at IVF1?
I overall like him and really like his practice. I got the sense that he really knows his stuff. He is not super warm but I didn’t find him completely cold just a bit straightforward, which is fine. He provided a couple of treatment options for our sitiutatiin but I did find I had to press to him to get his opinion on which was the best mothod.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
If using insurance double check that both the clinic and surgery center are in network. We had an issue that the surgery center was not in network so that was annoying to deal with.
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
In 2015 we did IUI with gonaditropins (gonal-f) with and HCG trigger (I think). I can’t remeber for sure but I think the dosing went up a little bit for the second cycle. I had 2 IUIs the second resulted in a live birth. I believe I had a 6 follicles the second time which was a bit more than planned but ultimately was fine as it resulted in a one live birth. For the current treatment cycle we decided on IVF. For stim cycle I took follostim, low dose Hcg, baby aspirin, ganirelix, the trigger shot was a bolus of low dose hcg and Lupron . 11 eggs retrieved and 10 fertilized successfully using ICSI. Expecting to find out how many made it to day 5 blastocyst today.
Describe the costs associated with your care under Randy Morris at IVF1.
This is hard to answer for the current IVF treatment I have a New insurance policy. For meds, office visits (monitoring), procedures, genetic testing and crypreservation we’ve spent around $10,000 so far plus insurance premiums. I don’t remeber what we spent for our IUIs but it wasn’t much becUse we had better insurance.
Describe Randy Morris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF1.
N/a we aren’t at this point yet
10
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
10
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
30 - 32
Treated
2016 - 2018
Success with this Doc
?
Treatment
6 IUI, 1 IVF
Diagnosis
Endometriosis, Male Factor, Unexplained
10
All of the nurses [at IVF1] are great at answering questions and providing rationales. They also return phone calls in a timely manner. They've all been very kind and empathetic...They are clean and organized. Each staff member treats you like a person and not just another number, even on busy days. Their biggest downfall, is they get very backed up on the weekends (especially during ivf cycles) because appointments often end up being double booked. If it's just blood work it's not bad - you're in and out. The ultrasounds are more time consuming and contribute to the back ups. Even though it's frustrating, I'm glad the techs are taking their time and thouroughly examining our follicles.
+ Read more
Age
30 - 32
Treated
2016 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
6 IUI, 1 IVF
Diagnosis
Endometriosis, Male Factor, Unexplained
10
Describe your experience with IVF1.
They are clean and organized. Each staff member treats you like a person and not just another number, even on busy days. Their biggest downfall, is they get very backed up on the weekends (especially during ivf cycles) because appointments often end up being double booked. If it's just blood work it's not bad - you're in and out. The ultrasounds are more time consuming and contribute to the back ups. Even though it's frustrating, I'm glad the techs are taking their time and thouroughly examining our follicles.
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
The nurses are great and Dr. Morris always personalizes your care!
Describe your experience with the nursing staff.
All of the nurses are great at answering questions and providing rationales. They also return phone calls in a timely manner. They've all been very kind and empathetic.
How was your experience with Randy Morris at IVF1?
At first, I wasn't sure what I thought of Dr. Morris, but I also don't know if that was because of the initial shock of sitting in an fertility clinic. However, by the 2nd time meeting with Dr. Morris I really liked him. He explains procedures to you thourougly. If it's a procedure you're awake for, he literally walks you through step by step of everything he's doing (I'm putting on gloves right now, etc). It might seem a little silly at times, but it does wonders for easing anxiety. Dr. Morris has wheeled my gurney to the OR, he's helped the nurses clean me up after procedures (both of which are extremely rare for doctors to do!!). He's kind, compassionate and has a little bit of a humorous side to him.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
Ask questions and be prepared for truthful answers. Dr. Morris stays up to date on the latest trends and procedures in the infertility world. He won't laugh at you or make you feel dumb if you ask about eating particular foods or doing acupuncture, etc. He will tell you what the research says about a particular trend.
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
He Started out with putting my husband on Letrozole to see if his sperm counts would increase and we would get pregnant on our own. We then moved onto Clomid with IUIs, then injections (follistim and crinone) with IUIs. After a break, we moved on to IVF (birth control, gonal-f, low dose hcg, ganirelex, progesterone in oil, low dose baby aspirin, lupron, endometrin, estrace). My husband had several semen analysis done. I had Amh, hysterosocopy, hsg, laparoscopy (stage 2 endometriosis). Sorry, I can't remember other testing off hand.
Describe the costs associated with your care under Randy Morris at IVF1.
So far, since May of 2016, we've paid over $6,400 for copays, blood work, ultrasounds, testing, meds, etc. I don't recall exact costs of items.
Describe Randy Morris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF1.
N/A
10
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
No
Treatment
1 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
Unexplained
9
I do not feel as if the doctor [Dr. Morris] was familiar with his patients, but the nursing staff [at IVF1] was amazing and kept up well with patients...The clinic has great hours and also does procedures in the same building as monitoring. They also have a remote location for monitoring for those that are not close to the main office...so, their office offers a really fair PGS testing price of $2,400 for 4 embryos to be tested
+ Read more
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
Unexplained
9
Describe your experience with IVF1.
The clinic has great hours and also does procedures in the same building as monitoring. They also have a remote location for monitoring for those that are not close to the main office. The clinic is a great place and I do not have any weaknesses to discuss.
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
I do not feel as if the doctor was familiar with his patients, but the nursing staff was amazing and kept up well with patients. Dr. Morris is the only doctor at the facility so I feel he is flooded with patients that he may not be able to keep up with and for that reason I felt like a number.
Describe your experience with the nursing staff.
The nursing staff is amazing! Always organized, return phone calls promptly, and very compassionate. This is one of the things that I love about his office!
How was your experience with Randy Morris at IVF1?
Dr. Morris is very straight to the point and seems highly educated in the field. He doesn't have a huge sense of humor or act like your best friend, he is your doctor and keeps everything very professional. Any questions I have ever had, he did his best to explain it to me and help me better understand the process, even though it can be hard for someone who is new to infertility to understand, I got the gist most of the time. During procedures, he makes sure your comfortable and shows more compassion than he will sitting in his office chair. Overall, I think he is a good doctor and I am trusting him with this process.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
Ask questions and don't stop until you completely understand. It is your body and you deserve to understand everything happening to it.
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
I am a 32 year old female with a high AMH of 4.6. I did stem shots for 11 days as follows... days 1-4 Follistim 200IU days 5-7 Follistim 200IU, Ganirelix, and low dose HCG days 8-10 Follistim 75IU, Ganirelix, and low dose HCG day 11 Lupron and HCG triggers From this cycle I retrieved only 3 eggs, all of which fertilized, and only one made it to a 6 day blastocyst and is now frozen. Next cycle we will be upping the Follistim considering I didn't have the best reaction to the dose this cycle.
Describe the costs associated with your care under Randy Morris at IVF1.
I have not been fully billed yet and have made small payments as I go along so I cannot give a total that I have paid, but a cycle typically costs around $15,000. Also, their office offers a really fair PGS testing price of $2,400 for 4 embryos to be tested, while most other clinics are from $4,000-$6,000.
7
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
34
Treated
2018
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor
10
I now expect any office I see to treat me as how iVF1 and the Naperville Infertility Center has treated me. They ALL are doing what they are meant to be doing. Thank you all.... I can not say enough about the nurses. You will not speak to the same nurse every time but that did not matter. They all have different styles and STILL I am beyond impressed with their patient care. I could not get through without these ladies. They kept me sane, safe, and educated. They are my heroes.
+ Read more
Age
34
Treated
2018
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
10
Describe your experience with IVF1.
The clinic's strengths are communication and best bedside matter. Their weakness is the Patient Portal used, which is a common patient portal, and tends to have system issues which can be annoying when we rely on those updates. But the office is always willing to provide that information.
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
Dr. Morris and the nurse staff are beyond amazing!!! In a time that feels so hard and alone, this office has offered a hand and shoulder to cry on. I now expect any office I see to treat me as how iVF1 and the Naperville Infertility Center has treated me. They ALL are doing what they are meant to be doing. Thank you all.
Describe your experience with the nursing staff.
I can not say enough about the nurses. You will not speak to the same nurse every time but that did not matter. They all have different styles and STILL I am beyond impressed with their patient care. I could not get through without these ladies. They kept me sane, safe, and educated. They are my heroes.
What specific things went wrong at IVF1?
  • Failed to inform you of changes in protocol
How was your experience with Randy Morris at IVF1?
A few times I needed to call Dr. Morris due to the pharmacy not filling a prescription I needed to take the next day or having pain after my retrieval. Both times were inconvenient times that I did NOT expect to hear back from him, but each time he called back within 20 minutes. For how many patients Dr. Morris sees every day, I always felt like he remembered me and my husband and truly cared for our goals to be parents. I appreciate the time he took and clear explanations he provided on every visit we saw him.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
Just GO see him!
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
Egg retrieval cycle - low dose aspirin, Folistim, low dose HCG, and eventually Cetrotide (my choice due to out of pocket costs). My injections lasted into 14 days, which at day 12 got tiring...but the results of my egg retrieval made it worth waiting those 2 extra days. Transfer cycle - low dose aspirin, Endometrin, Estradiol, and Progesterone and oil injections.
Describe the costs associated with your care under Randy Morris at IVF1.
The facility that procedures are done at is out of network for my insurance but that is something we were willing to overlook because the quality of care has more value than cost effectiveness for us. Besides that, everything has been reasonable in the services that needed to be paid upfront versus the cycle fee costs being billed after my insurance processed the claims.
Describe Randy Morris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF1.
Dr. Morris believes in single embryo transfer, which at first I didn't know how I felt about it either way. Now understanding FET and transfers a little more, I appreciate his consideration and beliefs in single transfers.
10
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27
Treated
2018
Success with this Doc
Yes
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
10
I was so pleased with this clinic [IVF1]. We only went there because we received donor embryos that are stored there. They helped me maximize my insurance benefits, made scheduling super easy, and were great at coordinating with my outside monitoring clinic.... The nurses were my saving grace! I think I probably called them at least once a day to make sure everything was normal and that I was on the same page. They were so patient with me and willing to explain everything.
+ Read more
Age
27
Treated
2018
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
10
Describe your experience with IVF1.
I was so pleased with this clinic. We only went there because we received donor embryos that are stored there. They helped me maximize my insurance benefits, made scheduling super easy, and were great at coordinating with my outside monitoring clinic.
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
I was living in TN at the time and doing monitoring locally in TN, but Dr Morris and his team were going to perform the embryo transfer. So I didn't really expect super personal care as I was across the country. However, I do feel that all my questions were answered and there was always someone I could speak with.
Describe your experience with the nursing staff.
The nurses were my saving grace! I think I probably called them at least once a day to make sure everything was normal and that I was on the same page. They were so patient with me and willing to explain everything.
How was your experience with Randy Morris at IVF1?
I only met Dr. Morris at the embryo transfer. He was very calm and he explained the whole procedure well. He talked through everything he was doing which gave me peace in knowing exactly what was going on and how it was going. And, it worked, so we are thoroughly happy with his care!
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
Trust his judgement! I had one clinic tell me that I wasn't cleared to transfer because there was "something" on my uterus. Dr. Morris ordered another ultrasound the morning of the transfer and said everything looked good. If he hadn't have double-checked, our transfer would have been cancelled. I am so happy he did!
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
For the FET, I was originally on Estradiol, baby asprin, and pre-natal. Before the transfer, we added Endometrin (progesterone suppositories) and a couple days before the transfer we added PIO (progesterone injections).
Describe the costs associated with your care under Randy Morris at IVF1.
Because the FET was covered by my insurance, the procedure was $2400. The meds probably came to around $1500.
Describe Randy Morris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF1.
We chose to only transfer one embryo and this was never an issue for Dr. Morris
10
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Randy Morris at IVF1.

7
Age
32
Treated
2017
Success with this Doc
?
Treatment
1 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve
7
Great nurses [at IVF1]. Very responsive via the portal and phone calls. One of the ultrasound techs is a little abrasive/unfriendly, but literally everyone else has been fantastic....The clinic is very updated and not too busy. I've had to wait a maximum of 10 minutes for a monitoring appointment. One of their biggest selling points is how their well-functioning, prompt clinic. With minimal wait-times and friendly, knowledgeable clinical staff -- the clinic is easily one of the best in the Chicago area..
+ Read more
Age
32
Treated
2017
Success with this Doc
?
Race
South Asian
Income
$200K - $499K
Occupation
Doctor
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
1 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve
7
Describe your experience with IVF1.
The clinic is very updated and not too busy. I've had to wait a maximum of 10 minutes for a monitoring appointment. One of their biggest selling points is how their well-functioning, prompt clinic. With minimal wait-times and friendly, knowledgeable clinical staff -- the clinic is easily one of the best in the Chicago area.. Dr Morris has also invested a lot in the lab, so I have faith that my embryos are getting the best chance of growing.
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
Dr Morris is responsive and answers questions. I was able to get consults and regroups with him whenever I requested them. He also personally responded to my questions via the portal.
Describe your experience with the nursing staff.
Great nurses. Very responsive via the portal and phone calls. One of the ultrasound techs is a little abrasive/unfriendly, but literally everyone else has been fantastic.
How was your experience with Randy Morris at IVF1?
Dr. Morris only prescribes to protocols that have valid clinical studies to back them up. His protocols are pretty simple -- he doesn't use any experimental drugs. Saizen is often used for women with DOR, but he did not recommend that for me bc he believes that higher doses of Follistim work just as well. He doesn't promote supplements like CoQ10 bc they are not regulated. He's pretty by the book. I've found him to have a great bedside manner. He's good about explaining the procedures and protocols. He's also responsive on the patient portal. I have not done a transfer with him yet, but retrievals have gone fairly well. Overall, great experience so far.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
Reach out to him if you have questions.
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
DOR Follistim 600 IU with low dose HCG, Ganirelix and Lupron. Primed with BCP.
Describe the costs associated with your care under Randy Morris at IVF1.
$1800 PGS testing. We had met our deductible so everything else was covered.
Describe Randy Morris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF1.
Dr Morris does not transfer more than one PGS normal embryo at a time.
7
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
29 - 30
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Anovulation, PCOS
10
The nursing staff at his office [IVF1] is amazing. They explained everything to me step by step, made sure I was always updated on the adjustment for medication and even hugged me on our last office visit. I have high standards for nursing because of them.... I believe the clinic's strengths are the online portal. They update all the meds, procedures, etc in there. You can review it anytime day or night as well as review documents directly online.
+ Read more
Age
29 - 30
Treated
2016 - 2017
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Anovulation, PCOS
10
Describe your experience with IVF1.
I believe the clinic's strengths are the online portal. They update all the meds, procedures, etc in there. You can review it anytime day or night as well as review documents directly online.
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
I believe Randy Morris treated his patients as a human, because he took the time to make sure we understood the whole process from start to finish. He explained each transfer, and his staff made sure we were always updated.
Describe your experience with the nursing staff.
The nursing staff at his office is amazing. They explained everything to me step by step, made sure I was always updated on the adjustment for medication and even hugged me on our last office visit. I have high standards for nursing because of them.
How was your experience with Randy Morris at IVF1?
Dr. Morris was extremely kind, and explained our steps as we were both carriers for a genetic disorder. It clearly took extra screening, and steps on our part to confirm we had healthy children to transfer. He made sure we understood the steps, our options, and was very kind in the discussions.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
I believe Randy Morris would do anything he can to help you achieve a pregnancy. He is very knowledgeable and will do what is best for you.
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
I came to Dr. Morris late, I had already tried Clomid unsuccessfully with an ob/gyn. During routine screening, we found out we were carriers and decided to do IVF with PGD screening to confirm they were not affected. He did a normal protocol as I also have PCOS.
Describe the costs associated with your care under Randy Morris at IVF1.
I had costs associated with medication (directly from the pharmacy), we had costs associated with egg retrieval, as well as costs associated with testing for a genetic disorder.
Describe Randy Morris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF1.
Dr. Morris did not give me a preference on embryos to transfer. I did one the first time (as that was the only one that made it unaffected), we also had another one that had to be re-tested.
10
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
Age
33 - 34
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Endometriosis, PCOS, Unexplained
9
This was a very clean, well-run clinic [IVF1] with a very pleasant staff. They had a very streamlined system with some variable options, but it was very much a medical treatment focused experience. The only weakness was when I had "unexplained infertility" there was no mention of other factors I could explore, such as diet, immunology, etc. I would have appreciated a more wholistic approach or exploration alongside treatment.
+ Read more
Age
33 - 34
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Graphic Designer
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Endometriosis, PCOS, Unexplained
9
Describe your experience with IVF1.
This was a very clean, well-run clinic with a very pleasant staff. They had a very streamlined system with some variable options, but it was very much a medical treatment focused experience. The only weakness was when I had "unexplained infertility" there was no mention of other factors I could explore, such as diet, immunology, etc. I would have appreciated a more wholistic approach or exploration alongside treatment.
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
All the nurses, office staff, and phlebotomists were very friendly and kind.
Describe your experience with the nursing staff.
They were extremely kind and helpful and never seemed annoyed if you called to ask questions. I would describe them as very compassionate.
How was your experience with Randy Morris at IVF1?
He was very informative and caring, but resorted directly to a treatment plan and never talked about other possibilities (immunology, nutrition, etc.). In my case it worked out with the treatment we did, but if it hadn't I would have appreciated a more thorough approach.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
Ask a lot of questions and be an advocate for yourself. He is good and will care for you, but push beyond the cookie cutter treatment if you are so inclined.
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
We did Letrozole, 2.5mg for 5 days, a trigger shot, then intercourse. Negative test. Next we did Letrozole, 2.5 mg for 5 days, a trigger shot, then IUI. Negative test. For IVF we did Follistim, Ganirelix, and low dose HCG shots. I had a successful transfer of one embryo that split and I had identical twins.
Describe the costs associated with your care under Randy Morris at IVF1.
Mostly covered by insurance, but there was a miscommunication about the surgical facility being separate billing from the office (they share a building) and resulted in an insurance kerfuffle and we ended up paying $1500 out of pocket.
Describe Randy Morris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF1.
We were give the option to transfer one or two embryos and freeze the remainder. We were strongly encouraged to only transfer one embryo due to my age and the risk of multiples. We were also given the grades of our embryos and were recommended how many to transfer and freeze, but were given the option to do more.
9
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
30
Treated
2016
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Unexplained
10
The clinic [IVF1] is very organized...it is a big clinic but I felt from the receptionist, to the techs taking my blood each time (both were extremely nice and caring), to the nurses this clinic made you feel like you weren't one in a thousand. The ultrasound tech was a little rushed and quick during her ultrasounds, but she did her job...At one point, during my hsg, I became so faint and weak. The nurses were very caring and even called my mom to come pick me up since I was so lightheaded. They were helpful with all my questions and demonstrated clearly how to administer the shots.
+ Read more
Age
30
Treated
2016
Success with this Doc
Yes
Race
Other, Prefer not to answer
Income
$100K - $199K
Occupation
Consultant
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with IVF1.
The clinic is very organized. At the time of my treatment the surgical procedures were considered out-of-network which was the only negative for me since Dr. Morris himself was considered in network. I have heard this may have changed in the past year. In any case, yes it is a big clinic but I felt from the receptionist, to the techs taking my blood each time (both were extremely nice and caring), to the nurses this clinic made you feel like you weren't one in a thousand. The ultrasound tech was a little rushed and quick during her ultrasounds, but she did her job and when we did get pregnant she took her time and let us see the baby for a good amount of time.
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
Dr. Morris explained what was going on and the process of treatment very thoroughly, he did not rush me out of our consultation. He took his time and met with me as much as I needed, and even answered our call after hours himself when we had questions about medication.
Describe your experience with the nursing staff.
At one point, during my hsg, I became so faint and weak. The nurses were very caring and even called my mom to come pick me up since I was so lightheaded. They were helpful with all my questions and demonstrated clearly how to administer the shots.
How was your experience with Randy Morris at IVF1?
I came to Dr. Morris after experiencing a miscarriage and being told my eggs were poor quality. Morris immediately looked over the results from our miscarriage before our meeting and provided insight that our other doctor overlooked. He was willing to test my already-frozen embryos and adjusted medication during my FET resulting in me not having to cancel the cycle. I got pregnant and was able to have a successful pregnancy.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
Like with any clinic, you'll still need to be your own advocate. Make sure you ask questions because Dr Morris will answer!
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
I came to Dr Morris after having a miscarriage and d&c, and 16 weeks later I still hadn't gotten my period. His nurse got me on birth control initiated my period, and then Dr. Morris recommended a hysteroscopy to clear out any potential scar issues and damage done by the d&c. He was also willing to do pgs testing on my already frozen embryos during that time. Then, as soon as I go my period again, we were able to start the process preparing for an FET. After a week my uterine lining levels had stalled, so he suggested I start taking estrogen pills vaginally. My lining went up to a 7.0 mm, and he was confident that was enough for the embryos to take. He also suggested we transfer both our embryos since they were considered 6 day embryos and did not have the development normally seen. I got pregnant with one baby who is now 11 months old.
Describe the costs associated with your care under Randy Morris at IVF1.
I don't remember all specifics. PGS testing was significantly cheaper - we tested 3 embryos for I think it was around $3000. Dr. Morris was 80% covered under our insurance and the surgical procedures were 60% covered since they were considered out of network. Surgical procedures I experienced at IVF1 were the hsg test, hysteroscopy, and FET transfer.
10
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
45 - 46
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
1 IVF, Donor Eggs, Donor Sperm
Diagnosis
Unexplained
10
I wasn't assigned one primary nurse [at IVF1]. I did however see the same staff on most visits. The majority were well versed in my care without having to "look me up." All staff was courteous and knowledgeable...Be prepared for this office to be direct. They are nice, but do not give false hopes...Their billing office is easy to work with. Initially I didn't realize Id receive 2 seperate bills from them... One for office visits and the other from surgical procedures (like transfer.) That was a weakness. I was behind in paying them because I wasn't aware of the 2 separate & thought I had paid up in full. Other than that, I have no negative feedback
+ Read more
Age
45 - 46
Treated
2013 - 2014
Success with this Doc
Yes
Race
European, Native American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF, Donor Eggs, Donor Sperm
Diagnosis
Unexplained
10
Describe your experience with IVF1.
Be prepared for this office to be direct. They are nice, but do not give false hopes. This was great for me! But I understand not everyone appreciates or is ready for tat approach. Their billing office is easy to work with. Initially I didn't realize Id receive 2 seperate bills from them... One for office visits and the other from surgical procedures (like transfer.) That was a weakness. I was behind in paying them because I wasn't aware of the 2 separate & thought I had paid up in full. Other than that, I have no negative feedback
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
All staff knew who I was and that I was using donated embryos. They were encouraging and supportive. Along the way during our 3 attempts, not one person neglected to ask how I was doing. Very sincere group of people.
Describe your experience with your nurse at IVF1. (Assigned nurse: Jean was there often for my ultrasound appts, but no one was specifically assigned)
As stated previously, I wasn't assigned one primary nurse. I did however see the same staff on most visits. The majority were well versed in my care without having to "look me up." All staff was courteous and knowledgeable.
How was your experience with Randy Morris at IVF1?
I didn't see him often. He performed testing and my embryo transfers. I had no real need to see him face to face for ultrasounds or bloodwork, so this was appropriate. I very much liked his attention to detail. He was willing to tweak my med dosages after every blood draw (& did several times!) I strongly feel it was because his willingness to keep such a close eye that my last cycle was successful!
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
He is results oriented. Direct, but not in a rude way. He's accessible to his patients. I once called on a Sunday night, 11:45pm, because of bleeding. He had released me from his care the week prior to my OB. Yet he still called me and addressed my concerns warmly. Highly recommend him!
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
I did 3 frozen donated embryo transfers with him. I sadly no longer have access to the specific levels within their portal, but my successful transfer my lining was 8 (in compared to 10 and a 12 prior attempts.) And my progesterone and estrogen levels were at the lowest place within normal than in previous cycles. He did my hcg draw at 8dp5dt. My level was 7.20. My first positive draw! No one reached negatively, in fact they told me each step was like jumping over a hurdle and we had to see how the next step went. 10dp-23, 13dp-68. I had a healthy singleton pregnancy and delivered a beautiful baby girl.
Describe the costs associated with your care under Randy Morris at IVF1.
The total without insurance was $5400 in 2014 plus medications. I recently called in prep for another cycle, cost rose to $8900 plus meds
Describe Randy Morris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF1.
Due to my age and prior history, he allowed me to transfer 2 pgs tested embryos. I was explained the risk of possibly carrying twins.
10
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
32 - 33
Treated
2018 - 2019
Success with this Doc
?
Treatment
1 Embryo Freezing, IVF, Surrogacy
Diagnosis
10
The embryology dept [IVF1] is very good and very prompt on getting back to you. ... Make sure you block out a good chunk of time In your schedule. ... There is a lot of different nurses. I really didnt have the same nurse. I dislike the staff tho. ... I think they need to have at least one more person to help with answering phones. If you have any questions the nurses station is very easy to get ahold of. They are okay with emails. The only issue is you don't know what nurse to email. So it's better to just call.
+ Read more
Age
32 - 33
Treated
2018 - 2019
Success with this Doc
?
Race
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Embryo Freezing, IVF, Surrogacy
Diagnosis
10
Describe your experience with IVF1.
Make sure you block out a good chunk of time In your schedule. The wait can be longer. I think they need to have at least one more person to help with answering phones. If you have any questions the nurses station is very easy to get ahold of. They are okay with emails. The only issue is you don't know what nurse to email. So it's better to just call. The embryology dept is very good and very prompt on getting back to you.
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
Dr Morris was very respectful of our decisions. Knew are need of treatment as soon as we seen him. He didnt ask us our story 100x.
Describe your experience with the nursing staff.
There is a lot of different nurses. I really didnt have the same nurse. I dislike the staff tho.
How was your experience with Randy Morris at IVF1?
Dr. Morris talked me thru everything. We have a very unique journey. We have to use a Surrogate. He explained everything so we understand it. He was very sympathetic on what happen to us. He also explained to us some the tests that were absolutely unnecessary.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
He is very good at what he does!
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
I was on a high dose of meds. They could not get my e2 down. So I was on ganirelix for a good month or so. Finally got to the egg retrieval prep. I was on Follistim 450. And had a to do a few ganirelix. Had a 10k trigger. I responded well.
Describe the costs associated with your care under Randy Morris at IVF1.
My insurance covers everything for myself. My surrogate is all out of pocket. Transfer is $4,800. Meds will be around $3,000. Consult was $236. Her HSN and bloodwork is 1900.
10
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
9
The clinic [IVF1] is big and sees many many patients so it’s hard not to feel like a number. The staff is very friendly though and takes the time to make you feel more human. The actual facility is beautiful and state of the art...The nurses are all very nice. Many times you just get messages from them through the patient portal, but when you talk to them over the phone, they are almost always caring and compassionate. When I had questions about my treatment plan, the nurse I talked to took the time to answer my questions and give her honest opinion about her thoughts on our approach. She even told me what she would do if she were in my position, which is really helpful during a time filled with so much uncertainty.
+ Read more
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
9
Describe your experience with IVF1.
The clinic is big and sees many many patients so it’s hard not to feel like a number. The staff is very friendly though and takes the time to make you feel more human. The actual facility is beautiful and state of the art.
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
The clinic treats so many patients that it’s hard not to feel like a number. When speaking with an actual nurse, though, I felt like a human.
Describe your experience with the nursing staff.
The nurses are all very nice. Many times you just get messages from them through the patient portal, but when you talk to them over the phone, they are almost always caring and compassionate. When I had questions about my treatment plan, the nurse I talked to took the time to answer my questions and give her honest opinion about her thoughts on our approach. She even told me what she would do if she were in my position, which is really helpful during a time filled with so much uncertainty.
How was your experience with Randy Morris at IVF1?
Dr Morris is pretty blunt and to the point, but I would rather have an honest doctor than have unrealistic expectations for my treatment and outcome. I saw Dr Morris for consultations (or we saw the nurse practitioner who works with him) and for surgical procedures. The actual IUI was completed by a nurse.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
Don’t expect to see the Dr very much and ask questions when you have them.
Describe the costs associated with your care under Randy Morris at IVF1.
They said the cost for iui was $1900 with all testing and ultrasounds.
Describe Randy Morris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF1.
Strong preference towards single embryo transfer.
8
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
9
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

4
Age
28 - 29
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor
4
I can't leave a terrible review because I walked away with a baby but I will never forget the way the staff [IVF1 - Naperville] made me feel. I recommend they take a course in how to speak to people.... Scheduling was relatively easy. The lack of communication between the main office and the office I went to for monitoring needs improvement. There were many times I went in for monitoring and they couldn't find me on the schedule because I was put in the system at a different location
+ Read more
Age
28 - 29
Treated
2016 - 2017
Success with this Doc
Yes
Race
Other
Income
$0 - $49K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
4
Describe your experience with IVF1.
I can't leave a terrible review because I walked away with a baby but I will never forget the way the staff made me feel. I recommend they take a course in how to speak to people. I honestly felt at one point that my doctor didn't like me and that he might sabotage my transfer because of personal feelings.
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
My questions went unanswered, I was rushed in and out, staff showed no emotion
Describe your experience with the nursing staff.
They were rude and short, showed no compassion and were emotionless. They made me feel unwelcomed and almost as if I was disliked
What specific things went wrong at IVF1?
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Randy Morris at IVF1?
I felt like he was pushy and had no emotion. He rushed through the plan and I left without a true understanding about what I was about to go through. When i declined pgs testing he was very rude to my husband and I and i left the office crying.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
Don't leave until every last question is answered and make sure to write every single thing down because if you have questions they will blow you off or give you an attitude if you have to call
Describe your experience with your monitoring appointments at IVF1.
Scheduling was relatively easy. The lack of communication between the main office and the office I went to for monitoring needs improvement. There were many times I went in for monitoring and they couldn't find me on the schedule because I was put in the system at a different location
Describe the costs associated with your care under Randy Morris at IVF1.
The costs are outrageous. I doubt know an exact number but we paid well over $12,000 when it was all said and done, with insurance.
Describe Randy Morris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF1.
It was suggested we transfer 2 which is what we wanted to do
5
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
4
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
38 - 39
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
12 IUI, 2 IVF, Donor Sperm
Diagnosis
Unexplained
10
The clinic [IVF1] works with self pay patients by helping with donated medicine when they have it. Their insurance department will help council you on IL insurance options, and the nurses and reception are so personal and lovely....My tests showed no issues, just unexplained infertility. We used Follistim, Ganirellex, an HCG trigger, Crinone and progesterone in oil during my retrieval and transfer.
+ Read more
Age
38 - 39
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
12 IUI, 2 IVF, Donor Sperm
Diagnosis
Unexplained
10
Describe your experience with IVF1.
The clinic works with self pay patients by helping with donated medicine when they have it. Their insurance department will help council you on IL insurance options, and the nurses and reception are so personal and lovely.
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
His staff and himself are so personal, caring and knowledge. They were responsive regardless of my questions and we're always supportive.
Describe your experience with the nursing staff.
Amazing!! Each and every one I worked with was fantastic, passionate about my success, and working to help support me.
How was your experience with Randy Morris at IVF1?
Dr. Morris is very analytical, which appeals to my business nature. He's done his research and knows what he's talking about. He's responded to any communication I've sent to him directly and is a man of science. I'm sure it's hard to deal in science for such an emotional journey, but he navigates it well.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
He didn't change protocol on procedures, which is frustrating in an emotional and hormonal lyrics induced state. Try to have patience, as he knows what he's doing.
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
My tests showed no issues, just unexplained infertility. We used Follistim, Ganirellex, an HCG trigger, Crinone and progesterone in oil during my retrieval and transfer.
Describe the costs associated with your care under Randy Morris at IVF1.
I don't remember the facility cost. Just overall costs including meds and donor sperm. All in, each IUI was about $3,500 and the retrieval and transfer is about $12- $13k.
10
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

5
Age
34
Treated
2013
Success with this Doc
No
Treatment
IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids
5
All of the nurses [at IVF1-Naperville] were wonderful. Very compassionate. They always took time to answer all of our questions.... Very kind, compassionate staff. Dr. Morris has a great bedside manner. He was always on time. He always took the time to answer questions concerns. When I had an issue post transfer and called the after hours service, he called back immediately. He was not willing to investigate why our attempts had failed and instead immediately recommended gestational surrogacy.
+ Read more
Age
34
Treated
2013
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids
5
Describe your experience with IVF1.
Very kind, compassionate staff. Dr. Morris has a great bedside manner. He was always on time. He always took the time to answer questions concerns. When I had an issue post transfer and called the after hours service, he called back immediately. He was not willing to investigate why our attempts had failed and instead immediately recommended gestational surrogacy.
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
Dr. Morris and his staff really took time with you at every single appointment. He never ran late. He took ample time to explain things and to answer our questions.
Describe your experience with the nursing staff.
All of the nurses were wonderful. Very compassionate. They always took time to answer all of our questions.
How was your experience with Randy Morris at IVF1?
Dr. Morris is a very compassionate doctor who cares about his patients. Unfortunately he did not recognize several uterine adhesions which made all of our IVF attempts unsuccessful. He was not willing to pursue additional testing to see why I was unable to get pregnant. We then decided to get a second opinion.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
Advocate for tests, procedures if you feel it necessary.
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
Dr. Morris completed diagnostic tests which showed POF. Dr. Morris recommended IVF with donor eggs. We went through 1 IVF and 4 FETs with embryos created with our donor eggs. None were successful. He then completed a HSG which showed a fibroid but stated it did not warrant surgical attention. He recommended gestational surrogacy. He was unable to provide answers as to why our cycles had failed. We then sought a second opinion.
Describe the costs associated with your care under Randy Morris at IVF1.
Everything was covered by insurance.
Describe Randy Morris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF1.
He recommended we transfer no more than 2 embryos at a time for each cycle.
5
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
32 - 36
Treated
2015 - 2019
Success with this Doc
Yes
Treatment
5 IUI, 3 IVF
Diagnosis
Recurrent Pregnancy Loss, Anovulation, PCOS, Unexplained
10
You will be well cared for. They [IVF1] truly want the best outcomes for their patients. ... Your win is their win, when you grieve they grieve ... I always walked in knowing that somebody was there that cared for me on a patient level but also on a personal one. ... [nurses] Incredibly compassionate and knowledgeable ... [Eset approach] I started with 2, my last cycles were all single embryos
+ Read more
Age
32 - 36
Treated
2015 - 2019
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
5 IUI, 3 IVF
Diagnosis
Recurrent Pregnancy Loss, Anovulation, PCOS, Unexplained
10
Describe your experience with IVF1.
You will be well cared for. They truly want the best outcomes for their patients. I always walked in knowing that somebody was there that cared for me on a patient level but also on a personal one. Your win is their win, when you grieve they grieve
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
Dr morris has a great bedside and caring personality. He was the first physician to ever acknowledge my prior miscarriages as my children and it meant so much to me
Describe your experience with your nurse at IVF1. (Assigned nurse: Tiffany, Jean)
Incredibly compassionate and knowledgeable
How was your experience with Randy Morris at IVF1?
I can't say enough good things. He is charismatic, intelligent, and shows empathy. Dr morris has always made me feel comfortable and well cared for. He tries other avenues to seek answers to explain why you have infertility.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
Be patient and trust
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
Ganirelix, follistim and hcg Progesterone, estrace
Describe the costs associated with your care under Randy Morris at IVF1.
My deductible
Describe Randy Morris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF1.
I started with 2, my last cycles were all single embryos
10
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
Age
38
Treated
2017
Success with this Doc
Yes
Treatment
Fertility Medications
Diagnosis
9
The nurses that prepped me for my test [at IVF1] were nice, professional and gentle...For a long time their surgical center was not covered by many insurance policies. I believe they may have changed but I’m not sure. Other than that they are very organized and professional and it was fairly easy to get an appointment...Dr. Morris ran a test on me that I was warned by other doctors may be painful (HSG). The test was completely painless and quick with Dr. Morris and my results were emailed to me almost immediately. I was pleased with my visit.
+ Read more
Age
38
Treated
2017
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
9
Describe your experience with IVF1.
For a long time their surgical center was not covered by many insurance policies. I believe they may have changed but I’m not sure. Other than that they are very organized and professional and it was fairly easy to get an appointment
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
He was thorough with explaining his process and polite
Describe your experience with the nursing staff.
The nurses that prepped me for my test were nice, professional and gentle.
How was your experience with Randy Morris at IVF1?
Dr. Morris ran a test on me that I was warned by other doctors may be painful (HSG). The test was completely painless and quick with Dr. Morris and my results were emailed to me almost immediately. I was pleased with my visit.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
I would suggest to do your own research and always ask questions.
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
After I receiving the results that my one remaining tube was open I continued to try naturally.
Describe the costs associated with your care under Randy Morris at IVF1.
My HSG test was about 600 out of pocket after insurance covered their part
Describe Randy Morris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF1.
No comment on this topic
8
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
N/A
Age
30 - 31
Treated
2015 - 2016
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Anovulation, PCOS, Unexplained
N/A
I liked most of the nurses [at IVF1]. They were helpful and responded to questions promptly.... I have annovulation and possibly PCOS. I did 3 rounds of Clomid (monitored) and am on my 3rd round of injectables. I take 75 of follistim and 5 units low dose HCG with a trigger shot and go in for monitoring every few days. This will be my 2nd IUI.
+ Read more
Age
30 - 31
Treated
2015 - 2016
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Investor
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Anovulation, PCOS, Unexplained
N/A
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
The nurses are great and Dr. Morris acts like he really cares. He is more scientific and analytic but still has compassion.
Describe your experience with the nursing staff.
I liked most of the nurses. They were helpful and responded to questions promptly.
How was your experience with Randy Morris at IVF1?
Dr. Morris would respond within 24 hour with any questions I had (which you can post on the online portal). He takes the time to answer all questions face to face and it doesn't take long to get a consultation booked to see him.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
Randy Morris cares about his patients and it shows. I trust him and know I will eventually achieve pregnancy by following his advice.
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
I have annovulation and possibly PCOS. I did 3 rounds of Clomid (monitored) and am on my 3rd round of injectables. I take 75 of follistim and 5 units low dose HCG with a trigger shot and go in for monitoring every few days. This will be my 2nd IUI.
8
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
Nursing
Operations
Scheduling
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
38 - 39
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve
10
The nursing staff was amazing! They were very detailed in their instructions, compassionate & took as much time as you needed...The clinic is super organized & runs like a well oiled machine. The staff is both professional & kind, and instructions given to you during a cycle are explicitly clear. They seemed genuinely happy for me when my cycle was successful...They helped me facilitate the process being billed through my insurance...
+ Read more
Age
38 - 39
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Entrepreneur
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve
10
Describe your experience with IVF1.
The clinic is super organized & runs like a well oiled machine. The staff is both professional & kind, and instructions given to you during a cycle are explicitly clear. They seemed genuinely happy for me when my cycle was successful.
Describe your experience with the nursing staff.
The nursing staff was amazing! They were very detailed in their instructions, compassionate & took as much time as you needed.
How was your experience with Randy Morris at IVF1?
He was very straightforward about our issues & statistics. But he is also very knowledgable with his course of action & was successful for us on our first attempt. I would far rather have a straightforward doctor who gets the wanted results than someone who might be "really nice" but takes 5 cycles to get you pregnant.
Describe the costs associated with your care under Randy Morris at IVF1.
They helped me facilitate the process being billed through my insurance.
9
Doctor
Randy Morris
Communication
Trustworthiness
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
34 - 35
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
Very personal experience with Randy Morris and his staff [at IVF1]. I felt like family and not just a number...Nursing staff was amazing. The office ran like a well oiled machine!...Very clean and beautiful. Surgical center right in the main office so no need for hospital trips...appts are quick and varely any wait times. Everyone is amazing...Dr. Morris is Very knowledgeable, caring and understanding. He is dedicated to helping his patients & does whatever he can to help us to be successful. Very straightforward but excellent bedside manner. He explains everything thoroughly and makes you feel more comfortable about it all.
+ Read more
Age
34 - 35
Treated
2017 - 2018
Success with this Doc
Yes
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
Describe your experience with IVF1.
Very clean and beautiful. Surgical center right in the main office so no need for hospital trips. Office is run like a well oiled machine. Appts are quick and varely any wait times. Everyone is amazing.
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
Very personal experience with Randy Morris and his staff. I felt like family and not just a number.
Describe your experience with the nursing staff.
Nursing staff was amazing. The office ran like a well oiled machine!
How was your experience with Randy Morris at IVF1?
Dr. Morris is Very knowledgeable, caring and understanding. He is dedicated to helping his patients & does whatever he can to help us to be successful. Very straightforward but excellent bedside manner. He explains everything thoroughly and makes you feel more comfortable about it all.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
Trust him!
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
Follistim Low dose hcg Ganirelix Lupron
10
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
Age
32 - 34
Treated
2012 - 2014
Success with this Doc
No
Treatment
2 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve
9
The nurses [at IVF1] are very knowledgeable, so ask them for lots of advice if you want it.... Very new, lovely building.... He runs a very high quality lab with small surgical center on site. I didn't see him while we were doing the clomid and IUI cycles. Related to this, my treatment didn't always seem very personalized. The staff is great--very kind and helpful. We would recommend Dr. Morris. We like him and appreciate that he keeps his treatment very up to date with the latest fertility research.
+ Read more
Age
32 - 34
Treated
2012 - 2014
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve
9
Describe your experience with IVF1.
As described above. Very new, lovely building.
How was your experience with Randy Morris at IVF1?
Dr. Morison was very attentive to our concerns and preferences. He runs a very high quality lab with small surgical center on site. I didn't see him while we were doing the clomid and IUI cycles. Related to this, my treatment didn't always seem very personalized. The staff is great--very kind and helpful. We would recommend Dr. Morris. We like him and appreciate that he keeps his treatment very up to date with the latest fertility research. We have a one year old now and will probably return for help getting pregnant again.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
The nurses are very knowledgeable, so ask them for lots of advice if you want it.
Describe the costs associated with your care under Randy Morris at IVF1.
I think IVF with retrieval and transfer would have been $16k without insurance.
Describe Randy Morris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF1.
Dr. Morris educated us and didn't pressure us to create or transfer more embryos than we wanted.
10
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
Age
30 - 31
Treated
2012 - 2013
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
9
The nursing staff [at IVF1] is awesome. The doctor is a little hands off. You don't see him or hear from him much...[Randy Morris is] very knowledgeable. Ended up helping me get pregnant which was ultimate goal. Doesn't spend much time with patients. Most work goes to nursing staff...If you're looking for a doctor to hold your hand through the whole process, this isn't your guy. But he's very successful in achieving pregnancy.
+ Read more
Age
30 - 31
Treated
2012 - 2013
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
9
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
The nursing staff is awesome. The doctor is a little hands off. You don't see him or hear from him much.
Describe your experience with the nursing staff.
Nursing staff is great. Love the patient portal to see everything online
How was your experience with Randy Morris at IVF1?
Very knowledgeable. Ended up helping me get pregnant which was ultimate goal. Doesn't spend much time with patients. Most work goes to nursing staff.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
If you're looking for a doctor to hold your hand through the whole process, this isn't your guy. But he's very successful in achieving pregnancy.
Describe the costs associated with your care under Randy Morris at IVF1.
Most was insurance based. Ended up paying $2500 over insurance for ivf
6
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
Age
39
Treated
2012
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
9
The staff [at IVF1] was great and all my concerns were addressed by them and Dr. Morris...I had really good insurance and live in a state that requires IVF to be covered by insurance companies so the cost was about $3000....He may take a more aggressive course of treatment so speak up about the number of embryos you want for implantation.
+ Read more
Age
39
Treated
2012
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
9
Describe your experience with IVF1.
The main office is in Naperville. I live in the city so, while I could do a lot at the Chicago location, I could not do everything.
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
The staff was great and all my concerns were addressed by them and Dr. Morris
Describe your experience with the nursing staff.
Very friendly, were update on my progress.
How was your experience with Randy Morris at IVF1?
He was very factual and thorough with presenting information. I felt that he actually wanted a successful outcome and not just make money off of me.
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
He may take a more aggressive course of treatment so speak up about the number of embryos you want for implantation.
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
It has been 3 1/2 years since the treatment so I do not remember the medications and doses.
Describe the costs associated with your care under Randy Morris at IVF1.
I had really good insurance and live in a state that requires IVF to be covered by insurance companies so the cost was about $3000.
9
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Randy Morris at IVF1.

10
Age
37 - 38
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Anovulation, PCOS
10
I was really thought this clinic [IVF1] was great. Good communication and great nurses and doctor. I have no complaints about this clinic and I highly recommend it. We knew exactly what the plan and next steps were, every step of the way.... Dr Morris was great, he gave us all the information we needed and gave his recommendations but let us make our own choices. He is very matter of fact, but we liked that about him! He was honest and thorough and answered all of our questions. We never felt rushed at an appointment
+ Read more
Age
37 - 38
Treated
2016 - 2017
Success with this Doc
Yes
Race
South Asian
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Anovulation, PCOS
10
Describe your experience with IVF1.
I was really thought this clinic was great. Good communication and great nurses and doctor. I have no complaints about this clinic and I highly recommend it. We knew exactly what the plan and next steps were, every step of the way.
During treatment, were you treated like a number or a human with Randy Morris at IVF1?
He explained everything thoroughly
How was your experience with Randy Morris at IVF1?
Dr Morris was great, he gave us all the information we needed and gave his recommendations but let us make our own choices. He is very matter of fact, but we liked that about him! He was honest and thorough and answered all of our questions. We never felt rushed at an appointment
What's one piece of advice would you give a prospective patient of Randy Morris at IVF1?
He is very blunt and honest and not the most compassionate doctor, but he knows what he's doing.
Describe the protocols Randy Morris used in your cycles at IVF1 and their degree of success.
He gave us a choice on doing an IUI or IVF, we chose IVF. We did a retrieval, and a frozen transfer and had success. We ended up with twins!
Describe the costs associated with your care under Randy Morris at IVF1.
I dont remember, our insurance covered a lot
Describe Randy Morris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVF1.
It was our choice, Dr Morris recommended transferring 2, and said he would not do more. But we could opt for 1 or 2.
10
Doctor
Randy Morris
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
IVF1
Naperville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Randy Morris at IVF1.