IVFMD South Florida Institute for Reproductive Medicine

13 doctors work here

Rated 8.9
Strongly recommend: 82%Neutral: 6%Don't recommend: 12%8.9
82% strongly recommend
217 reviews
Operations
8.9
8.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.7
8.7
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8
8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.9
8.9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8.1
8.1
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,907
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
13 doctors work here
8.5
Average Doctor Score
Jenna McCarthy
IVFMD South Florida Institute for Reproductive Medicine
93% strongly recommend
11 Reviews
Rated 9.8
Strongly recommend: 93%Neutral: 7%9.8
Kimberly Thompson
IVFMD South Florida Institute for Reproductive Medicine
89% strongly recommend
13 Reviews
Rated 9.6
Strongly recommend: 89%Neutral: 11%9.6
Scott Roseff
IVFMD South Florida Institute for Reproductive Medicine
94% strongly recommend
72 Reviews
Rated 9.5
Strongly recommend: 94%Neutral: 2%Don't recommend: 4%9.5
Kenneth Gelman
IVFMD South Florida Institute for Reproductive Medicine
82% strongly recommend
30 Reviews
Rated 9.5
Strongly recommend: 82%Neutral: 13%Don't recommend: 4%9.5
Katherine Palmerola
IVFMD South Florida Institute for Reproductive Medicine
71% strongly recommend
2 Reviews
Rated 9.4
Strongly recommend: 71%Neutral: 29%9.4
Juergen Eisermann
IVFMD South Florida Institute for Reproductive Medicine
81% strongly recommend
28 Reviews
Rated 9.2
Strongly recommend: 81%Neutral: 6%Don't recommend: 13%9.2
Ellen Wood
IVFMD South Florida Institute for Reproductive Medicine
84% strongly recommend
16 Reviews
Rated 9.1
Strongly recommend: 84%Neutral: 6%Don't recommend: 10%9.1
Joelle Taylor
IVFMD South Florida Institute for Reproductive Medicine
79% strongly recommend
20 Reviews
Rated 8.9
Strongly recommend: 79%Neutral: 15%Don't recommend: 6%8.9
Maria Bustillo
IVFMD South Florida Institute for Reproductive Medicine
89% strongly recommend
9 Reviews
Rated 8.5
Strongly recommend: 89%Don't recommend: 11%8.5
Enrique Soto
IVFMD South Florida Institute for Reproductive Medicine
40% strongly recommend
6 Reviews
Rated 7.4
Strongly recommend: 40%Neutral: 41%Don't recommend: 19%7.4
Connie Alford
IVFMD South Florida Institute for Reproductive Medicine
66% strongly recommend
18 Reviews
Rated 7.3
Strongly recommend: 66%Neutral: 7%Don't recommend: 28%7.3
Sabrina Gerkowicz
IVFMD South Florida Institute for Reproductive Medicine
71% strongly recommend
4 Reviews
Rated 7.1
Strongly recommend: 71%Don't recommend: 29%7.1
Jessica Bauer
IVFMD South Florida Institute for Reproductive Medicine
0% strongly recommend
1 Review
Rated 5
Don't recommend: 100%5
Show 9 more

This clinic has 6 offices

Boca Raton
9960 Central Park Blvd
Boca Raton, FL 33428
561-549-9010
Cooper City
9900 Stirling Rd
Hollywood, FL 33024
954-433-7060
Jupiter
345 Jupiter Lakes Blvd, Suite 102
Jupiter, FL 33458
561-972-6900
Miami
15955 SW 96th St
Miami, FL 33196
(786) 517-5270
Naples
1284 Creekside Street
Naples, FL 34108
239-687-5600
Viera
8059 Spyglass Hill Rd
Viera, FL 32940
321-752-0111
Show 4 more

217 patient reviews

2014 - 2015, Successful
10
10
Age 30 - 31
1 IVF
1 Embryo Freezing (cancer)
Cancer
Male Factor
Latinx
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Even though I had little contact with Dr Eisermann, he was informative and had great bedside manners...talked very well about my case and my chances of getting pregnant. He gave us good odds from the beginning. My first transfer resulted in an ectopic pregnancy. In the days leading up to my first ultrasound, I had very low bchg levels but the doctor never implied nor assumed it was ectopic. I guess that is the only thing I would criticize, that never informed us that it could be a possibility.
While I had very little contact with The doctor [at IVFMD South Florida Institute for Reproductive Medicine], his staff took the time to know me and answered all my questions. They were nice, encouraging and helped me work around treatments and through my miscarriage...My husbands very low sperm count disqualified us from IUI. IVF was our option from the get go... I had no contact with my assigned nurse and wasn’t ever able to reach her. However, Gladys and the rest of the nurses/staff were always nice and friendly. Gladys was always within reach and would always answer my questions and concerns. I owe my son to her, she was wonderful
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
We had a case of male infertility due to cancer. The Doctor was informative, talked very well about my case and my chances of getting pregnant. He gave us good odds from the beginning. My first transfer resulted in an ectopic pregnancy. In the days leading up to my first ultrasound, I had very low bchg levels but the doctor never implied nor assumed it was ectopic. I guess that is the only thing I would criticize, that never informed us that it could be a possibility. However, during my second transfer, he was positive that it would be successful and made sure to do things differently. I ended up getting pregnant and having a baby.
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Ask away. Make sure to ask what will better your odds, what things to avoid and ask for direct numbers to his nurses and staff.
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
While I had very little contact with The doctor, his staff took the time to know me and answered all my questions. They were nice, encouraging and helped me work around treatments and through my miscarriage. Even though I had little contact with Dr Eisermann, he was informative and had great bedside manners.
Describe the protocols Juergen Eisermann used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
My husbands very low sperm count disqualified us from IUI. IVF was our option from the get go.I had a pretty regular procedure. I had very regular periods so they started me on decadron, gonal, and some other drugs I can’t remember now. Egg retrieval went well, 12 eggs and 8 fertilized. First transfer consisted of two embryos, but resulted in ectopic pregnancy and tube removal. Second time I was on Estrace, vivelle patches, and Lupron. After the embryo transfer I was on progesterone oil and estrace or estradiol. This continued until I was about 3 months along.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Gladys Lopez)
I believe Gladys wasn’t my nurse but she is the one I had the most contact with. I had no contact with my assigned nurse and wasn’t ever able to reach her. However, Gladys and the rest of the nurses/staff were always nice and friendly. Gladys was always within reach and would always answer my questions and concerns. I owe my son to her, she was wonderful
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Very long waiting times. Getting anyone to answer their phone/extension is a game of cat and mouse. However, once in there, the clinic is clean and tidy, the nurses and staff are friendly and informative.
Describe the costs associated with your care under Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine.
It was an entire package that included a number of tests, ultrasounds and vistos. Without medication, the entire ivf process was 6,000. The second time since it was only a transfer, it was 4,000
Describe Juergen Eisermann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
My doctor recommended eSET from the first time we met. I was 30, healthy and a single embryo transfer would increase my chances. However, right before we had the embryo transfer, the doctor informed us that we had various type A quality embryos and that going for multiple (2) embryos would have good chances. The second time I went in for a transfer, I was Adamant about just having eSET so as not to decrease the amount of embryos I had left at that point.
What specific things went wrong at IVFMD South Florida Institute for Reproductive Medicine?
  • Failed to call with results
Describe the specific things that went wrong at IVFMD South Florida Institute for Reproductive Medicine.
Test results were always provided via a phone call (machine recording) that would tell you your results for that day of testing and the changes in procedures or prescriptions that would follow. However, more than once or twice I failed to receive the call, but I always called the clinic and tried to find out the results and would get answers that same night.
10
Doctor
Juergen Eisermann
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015, Unsuccessful
8
8
Age 31
2 IVF
Male Factor
Other
European
Income $100K - $199K
Doctor
2nd of 2 Docs
Neutral
Neutral
Unsuccessful
She [Dr Thompson] spent a lot of time with us during the initial consultation, like well over an hour. She only called me when necessary during the cycle. She was incredibly personable and very realistic while maintaining positivity....She spent a lot of time with us during the initial consultation, like well over an hour. She only called me when necessary during the cycle. She was incredibly personable and very realistic while maintaining positivity.
I felt that instructions [from the staff at IVFMD] regarding abstinence were very confusing on my evening voicemails. This almost messed up our cycle as we needed 3-4 abstinence for male factor infertility. Also, my very first monitoring was never scheduled. I was suspicious when I didn't receive an appointment confirmation email and I called to confirm. I really needed 7 am appointments for my work schedule and was very disappointed that my appointments had not been set....Could use an update to décor: looks like they haven't invested in their practice since the 80s-90s. I was typically through monitoring appointments in less than an hour to return to work as I was doing this cycle locally.
How was your experience with Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine?
She spent a lot of time with us during the initial consultation, like well over an hour. She only called me when necessary during the cycle. She was incredibly personable and very realistic while maintaining positivity.
What's one piece of advice would you give a prospective patient of Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine?
Expect that she will perform your procedures and this is the only time you might interact with her.
During treatment, were you treated like a number or a human with Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine?
I did not see my doctor during any monitoring appointments, only technicians. I did not receive phone calls from nurses with instructions; I had to call into a voicemail by end of business day. I did see the same few nurses during monitoring.
Describe the protocols Kimberly Thompson used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
antagonist protocol (?): Follistim, Menopur, Ganirelix.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Sasha)
This clinic also worked with many international, Spanish-speaking patients. So sometimes I didn't feel like my instructions were clear, especially in regards to abstinence. It's easier when you get to speak to the nurses in real time, not listening to voicemail instructions. Dr. Thompson's main coordinator, Sasha, was fabulous. I did not see her for every monitoring appointment, but she was very informative (sizes, numbers follicles, estimating meds, etc).
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Could use an update to décor: looks like they haven't invested in their practice since the 80s-90s. I was typically through monitoring appointments in less than an hour to return to work as I was doing this cycle locally.
Describe the costs associated with your care under Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine.
Cycle paid in full before monitoring was ~$10500, ICSI was included. Egg retrieval was in their own on-site surgery center so no anesthesia or facility fee. They also offered several third-party payment plans. Meds were partially covered by my insurance, and they also offered to order and sell meds privately.
What specific things went wrong at IVFMD South Florida Institute for Reproductive Medicine?
  • Lost appointments
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at IVFMD South Florida Institute for Reproductive Medicine.
I felt that instructions regarding abstinence were very confusing on my evening voicemails. This almost messed up our cycle as we needed 3-4 abstinence for male factor infertility. Also, my very first monitoring was never scheduled. I was suspicious when I didn't receive an appointment confirmation email and I called to confirm. I really needed 7 am appointments for my work schedule and was very disappointed that my appointments had not been set.
8
Doctor
Kimberly Thompson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2014, Unsuccessful
9
8
Age 40 - 42
6 IUI
2 IVF
Donor Sperm
Unexplained
European
Income $100K - $199K
Engineer
Only Doc Seen
Strongly Recommends
Neutral
Unsuccessful
After the first IVF she [Dr. Kimberly Thompson] told me to trust her, and try it again. Telling me that she would tell me when to stop too, but not yet, so we tried another round, which also didn't work. At that time she told me to stop. It was exactly what I needed, honest professional opinion. She is very kind and caring, she typically runs an hour late, you see her for some appointments (IVF retrieval and transfer, the first ultrasound, surgery) but not the routine appointment (ultrasound, IUI).
IUI - $300 IVF - $11000. The clinic [IVFMD] was a business. You saw a doctor when you had an appointment with the doctor and at non-routine appointments; otherwise, unless it is a weekend, you see one of the nurses. By the same token, it is streamlined, they give you instructions, typically in writing, for everything, everyone can answer your questions, it is easy to be a patient. The only problems I ever had were with the billing department.
How was your experience with Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine?
She was very easy to work with, she answered all my questions, told me when she wanted to change plans. After the first IVF she told me to trust her, and try it again. Telling me that she would tell me when to stop too, but not yet, so we tried another round, which also didn't work. At that time she told me to stop. It was exactly what I needed, honest professional opinion. She is very kind and caring, she typically runs an hour late, you see her for some appointments (IVF retrieval and transfer, the first ultrasound, surgery) but not the routine appointment (ultrasound, IUI).
What's one piece of advice would you give a prospective patient of Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine?
Ask her anything you have questions about, she is willing to talk to you for as long as you need.
During treatment, were you treated like a number or a human with Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine?
My doctor knew who I was, always said hi in the hallway when she saw me (but more often than not, I wasn't there to see her, I was there to see a nurse). She made a point to call me after a bad cycle outcome, and had her nurse follow up with me until I called back to confirm I was ok, had no questions, and didn't need anything from them at the time.
Describe the protocols Kimberly Thompson used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
na
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Sasha)
Dr. T's primary nurse is Sasha, who is amazing! She was at most of my appointments, she returned calls quickly and answered all my questions, and was always supportive and caring. The other nurses I saw over time were all professional, although I probably saw them all once or twice so didn't know them well. My adoption coordinator, Yoselyn, was also great. Again, answered all my questions, left informative voicemails, returned emails quickly.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
The clinic was a business. You saw a doctor when you had an appointment with the doctor and at non-routine appointments; otherwise, unless it is a weekend, you see one of the nurses. By the same token, it is streamlined, they give you instructions, typically in writing, for everything, everyone can answer your questions, it is easy to be a patient. The only problems I ever had were with the billing department.
Describe the costs associated with your care under Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine.
IUI - $300 IVF - $11000
9
Doctor
Kimberly Thompson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013, Unknown Success
7
7
Age 34
2 IVF
Unexplained
Latinx
Income $50K - $99K
1st of 2 Docs
Neutral
Neutral
Success w/ Doc Not sure
I liked her [Dr. Thompson] as a Dr., a little cheese, but there on explaining Medically what was going on or would happen during procedures. It was mostly the Nurses i saw unless it was for a consultation or IVF treatment day.... [Eset Approach] They allow for multiple. so we did 2 embryos.... i was on Birth control for the month prior. and i took Folistim150 and Mentor 150 and another med can't remember name. originally planned for 11 days but need an additional 3 days of meds to stimulate the growth of follicles to maturity.
Lets start with you scan a card like you would when you go to the gym to check in. No "hi, it good to see you..." nothing scan and take a seat and wait. I really had to stay on top of everything. and ask for more info. it was a as if i had done it many times and i should already know the schedule.... They [IVFMD S. FL Inst] have been around in Miami for a while and have a good reputation. Treatment gets pricy quick... and you just need to stay on them about what is next. they will not just call to see if you are coming in for a test
How was your experience with Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine?
I liked her as a Dr., a little cheese, but there on explaining Medically what was going on or would happen during procedures. It was mostly the Nurses i saw unless it was for a consultation or IVF treatment day.
What's one piece of advice would you give a prospective patient of Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine?
Just make sure you ask what every step is and what day of your cycle that needed to be done. especially when you are first getting started and getting initial test done, or you could be set back. Timing is everything, every test is done based on your cycle. When all else fails, call on Cycle Day 1 and ask to speak to your nurse and get info about what to do that month.
During treatment, were you treated like a number or a human with Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine?
Lets start with you scan a card like you would when you go to the gym to check in. No "hi, it good to see you..." nothing scan and take a seat and wait. I really had to stay on top of everything. and ask for more info. it was a as if i had done it many times and i should already know the schedule.
Describe the protocols Kimberly Thompson used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
I did 3 rounds of Clomid - The first round i took one pill a day for 7 days, the second and third round i took have a pill a day for 7 days(i think)... yes less meds, even though it didn't work the first time. Why, well i produced 6 Folicals the first round and is it had worked we could have had a large multiple pregnancy. so the next 2 rounds i still produced 3 follicles each time, plenty for us. After the 3rd not working the next option was IVF. I was told that is if doesn't work in the first few rounds it probably will not work. IVF- can't remember my exact protocal, but i was on Birth control for the month prior. and i took Folistim150 and Mentor 150 and another med can't remember name. originally planned for 11 days but need an additional 3 days of meds to stimulate the growth of follicles to maturity.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Sasha)
She was nice and returned phone calls in a timely manner
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
They have been around in Miami for a while and have a good reputation. Treatment gets pricy quick... and you just need to stay on them about what is next. they will not just call to see if you are coming in for a test unless you have made an appointment. event if you don't realize your missing that test from your file.
Describe the costs associated with your care under Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine.
total care- test leading up to, treatments, IVF, not including meds (meds all from outside vendors) i lost count but probably in the range of 33-38K
Describe Kimberly Thompson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
They allow for multiple. so we did 2 embryos.
7
Doctor
Kimberly Thompson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Consult
8
8
Age 28
3 Fertility Medications
Tubal Blockage
Black or African-American
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Neutral
Neutral
Success w/ Doc Too early to know
He [Dr. Enrique Soto] has patience and understands that the process we are going through can be emotional. He does not hold back but has empathy. He speaks with no judgement also. Dr. Soto did not rush during the consultation and answered all questions we had although it was few because he went through everything diligently... He explained IVF procedure is our only option due to tubal blockage. He information that he would start me on birth control and procedure with that.
The verbal communication by phone is poor [at IVFMD- S. FL- Miami]. Everything is done by email. The nurse Jennifer is good and gets back to patients in a timely manner. The staff i do not like. They show no compassion. They take forever and speak amongst themselves in front of patients.... The nurse Jennifer was knowledgeable and answered emails fast. I didn’t like if you called you aren’t able to get in touch with anyone and you have to leave a message for everything. The best form of communication is email only
How was your experience with Enrique Soto at IVFMD South Florida Institute for Reproductive Medicine?
He has patience and understands that the process we are going through can be emotional. He does not hold back but has empathy. He speaks with no judgement also. Dr. Soto did not rush during the consultation and answered all questions we had although it was few because he went through everything diligently
What's one piece of advice would you give a prospective patient of Enrique Soto at IVFMD South Florida Institute for Reproductive Medicine?
Have patiences with the staff.
During treatment, were you treated like a number or a human with Enrique Soto at IVFMD South Florida Institute for Reproductive Medicine?
He was sincere, answering all questesions we had. He also provided more information and made clear all his recommendations. He did not rush through the consultation. He was also going at our pace.
Describe the protocols Enrique Soto used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
He explained IVF procedure is our only option due to tubal blockage. He information that he would start me on birth control and procedure with that.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Jennifer F)
The nurse Jennifer was knowledgeable and answered emails fast. I didn’t like if you called you aren’t able to get in touch with anyone and you have to leave a message for everything. The best form of communication is email only.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
The verbal communication by phone is poor. Everything is done by email. The nurse Jennifer is good and gets back to patients in a timely manner. The staff i do not like. They show no compassion. They take forever and speak amongst themselves in front of patients.
Describe the costs associated with your care under Enrique Soto at IVFMD South Florida Institute for Reproductive Medicine.
I had a deductible plan the cost was average. Self pay was less than my insurance deductible
8
Doctor
Enrique Soto
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Unknown Success
10
9
Age 39
3 IUI
1 IVF
Unexplained
Latinx
Income $100K - $199K
Business Executive
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Eisermann makes us feel very comfortable due to his positive outlook. We have been to other fertility doctors and he makes us feel confident. This is a very emotional experience and even though one has to be realistic it is always good to have someone that transmits positivity....Dr. Eisermann dedicated the time needed for us to feel comfortable with the process and procedures ahead of us....He is a funny guy and makes you feel comfortable and relaxed.
The location [IVFMD-S FL Inst - S Miami] is great but the parking is hard to find at times. Ether pay to park in the streets or pay for Valet. The office is very modern and clean. The have plenty of fertility doctors around so its hard at times to know which nurse is assigned to you....We had to call several times before we can get some results / information on procedures done. This may have caused some delay in our process. We did eventually receive thee info we needed.
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Eisermann makes us feel very comfortable due to his positive outlook. We have been to other fertility doctors and he makes us feel confident. This is a very emotional experience and even though one has to be realistic it is always good to have someone that transmits positivity.
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
He is a funny guy and makes you feel comfortable and relaxed.
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Eisermann dedicated the time needed for us to feel comfortable with the process and procedures ahead of us.
Describe the protocols Juergen Eisermann used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
Due to our history we were recommended to move on with IVF. We are currently in the process and looking forward to a great outcome.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Nicole Mendieta)
The first visit with our nurse which will be walking us through this process was great. Very detailed and available for questions. Did not seem to rush us through the coaching process.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
The location is great but the parking is hard to find at times. Ether pay to park in the streets or pay for Valet. The office is very modern and clean. The have plenty of fertility doctors around so its hard at times to know which nurse is assigned to you. I would recommend to ask from day who will be the nurse assigned so that way you can contact that person for any questions.
Describe the costs associated with your care under Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine.
Our complete IVF process $12,500. Not including meds.
What specific things went wrong at IVFMD South Florida Institute for Reproductive Medicine?
  • Failed to call with results
Describe the specific things that went wrong at IVFMD South Florida Institute for Reproductive Medicine.
We had to call several times before we can get some results / information on procedures done. This may have caused some delay in our process. We did eventually receive thee info we needed.
10
Doctor
Juergen Eisermann
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unknown Success
8
8
Age 32
1 IVF
Surrogacy
Diminished Ovarian Reserve
Tubal Blockage
Other
Income $50K - $99K
1st of 2 Docs
Neutral
Neutral
Success w/ Doc Not sure
Dr. Gelman was always very nice. He would e-mail me back with information regarding my test results and was always there if I needed to ask a question...He was very thorough with his explanations. I was given a hystersonogram to check to see if my tubes were blocked but we were never trying to get pregnant we were always going to use a gestational carrier. I thought that was unnecessary for us to have had since I was never going to be carrying the child or trying to get pregnant myself.
There are several locations [of IVFMD South Florida Institute for Reproductive Medicine] that you can be seen so if one doctor is out you can see another dr. This is reassuring since you know that you can always be seen by someone. Appointments were always fairly easy to get as well...They [nurses] were informative when they did the scans and super nice when I had to have my blood drawn.
How was your experience with Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
He was always very clear on what we should expect and what the entire process would be like. He was very thorough with his explanations. I was given a hystersonogram to check to see if my tubes were blocked but we were never trying to get pregnant we were always going to use a gestational carrier. I thought that was unnecessary for us to have had since I was never going to be carrying the child or trying to get pregnant myself.
What's one piece of advice would you give a prospective patient of Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Gelman is always open and honest with any questions you bring to the table. When you go to see him bring every question you have and he will make sure that each question is answered.
During treatment, were you treated like a number or a human with Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Gelman was always very nice. He would e-mail me back with information regarding my test results and was always there if I needed to ask a question.
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
They were informative when they did the scans and super nice when I had to have my blood drawn.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
There are several locations that you can be seen so if one doctor is out you can see another dr. This is reassuring since you know that you can always be seen by someone. Appointments were always fairly easy to get as well.
Describe the costs associated with your care under Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine.
We just did preliminary testing with Dr. G. I think we did get the price sheet and with PGS testing and 2 cycles of retrievals was going to be around $22k.
Describe Kenneth Gelman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
We were wanting 1 baby and we were going to do PGS testing since we were using a gestational carrier. Dr. G stated that he thought we should transfer 2 PGS tested embryos.
8
Doctor
Kenneth Gelman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
10
10
Age 38
2 IUI
Endometriosis
Other
European
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Eisermann's style is very honest and candid. He did not try to sugar coat the challenges of fertility, but that being said, I knew that he was completely trustworthy. He told us the pros and cons of different treatments, but gave us his best recommendation - which ended up working very well. I got pregnant on the first attempt with his practice, after repeated failures with another practice. Most of all, he gave us hope and a successful pregnancy!
It's a small clinic [IVFMD] but is right next to S. Miami Hospital, which is helpful if you have to schedule a surgery there. Limited weekend hours, but the nurses/doctors will call you back on weekends...The costs were somewhat higher at this practice than the prior practice I visited, but the results were much for effective...The nurses were very compassionate and sweet. They were also attentive to my needs and requests. They were good communicators - getting back to me with answers to my questions right away.
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Eisermann's style is very honest and candid. He did not try to sugar coat the challenges of fertility, but that being said, I knew that he was completely trustworthy. He told us the pros and cons of different treatments, but gave us his best recommendation - which ended up working very well. I got pregnant on the first attempt with his practice, after repeated failures with another practice. Most of all, he gave us hope and a successful pregnancy!
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Trust his recommendations and don't second guess the treatment plan, Dr. Eisermann knows what he is doing!
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Eisermann gave me individualized care based on my specific needs and challenges. In contrast to other practices were it felt like a everyone had the same treatment plan, Dr. Eisermann designed a specific treatment protocol just for me.
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
The nurses were very compassionate and sweet. They were also attentive to my needs and requests. They were good communicators - getting back to me with answers to my questions right away.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
It's a small clinic but is right next to S. Miami Hospital, which is helpful if you have to schedule a surgery there. Limited weekend hours, but the nurses/doctors will call you back on weekends.
Describe the costs associated with your care under Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine.
The costs were somewhat higher at this practice than the prior practice I visited, but the results were much for effective (better treatment plan and I got pregnant the first time). I wish I had gone here first and not wasted money at the other place.
10
Doctor
Juergen Eisermann
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
10
10
Age 38
1 IVF
Diminished Ovarian Reserve
Male Factor
Uterine Fibroids
Latinx
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I have nothing but positive experiences with Dr. Eirsermann and his team. At all time they showed legitimate concern for my well being, they listened to me, and were warm and personable...He is a very ethic and professional practitioner. He really provided a good and easy to understand explanations for a difficult and stressful process. When you are in his hands you really feel safe and that they are doing what is best for you...
[IVFMD-S FL Inst - S Miami clinic] -Strengths: Clean, well located, all samples are taken in place with no need to go to a lab. They provided all information about costs and expenses Weaknesses: parking is not great. Invoicing and check-out process can take long at times...There are so many [nurses] that you see in this process. In my experience they were all great, professional, understanding, and personable. They answered every question that I had, which were a lot!...
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
He is a very ethic and professional practitioner. He really provided a good and easy to understand explanations for a difficult and stressful process. When you are in his hands you really feel safe and that they are doing what is best for you
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Rest assure that you are in good hands. Ask all the questions that you have and listen to the doctor.
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
I have nothing but positive experiences with Dr. Eirsermann and his team. At all time they showed legitimate concern for my well being, they listened to me, and were warm and personable.
Describe the protocols Juergen Eisermann used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
1- Fibroid removal 2-Stimulation with Gonal-F, Ovidrell, and HCG 3-Retrieval of eggs 4-Embryo transfer after 5 days 5-Follow-up controls It was a successful cycle and and I am pregnant with twins
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Susel Sanchez)
There are so many that you see in this process. In my experience they were all great, professional, understanding, and personable. They answered every question that I had, which were a lot!
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
-Strengths: Clean, well located, all samples are taken in place with no need to go to a lab. They provided all information about costs and expenses Weaknesses: parking is not great. Invoicing and check-out process can take long at times
Describe the costs associated with your care under Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine.
Fibroid removal surgery: ~31,000, of which the insurance paid about 26,000 IVF: ~17,000 Medications and miscellaneous: ~1,000
10
Doctor
Juergen Eisermann
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014, Successful
10
10
Age 32
5 IUI
2 IVF
Male Factor
Latinx
Income $100K - $199K
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Eisermann was excellent. He personally did all my treatments including egg retrieval and implantation. ... He has a good sense of humor and connected with my husband as well.... He also offers/recommend natural support for the fertility such as in house nutrition. He also recommended supplements to cover all basis. ... Ivf with a fresh embryo transfer on CD 6.
Clinic [IVFMD South Florida Institute for Reproductive Medicine] is great. They offered one-one classes in the injections and were very patient with all my questions. Billling was great too. Before starting treatment we knew exactly how much it will cost with no surprises or bill laters. ... [nursing] Team was great. Accommodated my schedule needs and were clear in the instructions from the start
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Dr Eisermann was excellent. He personally did all my treatments including egg retrieval and implantation. Offer me confidence and left nothing for me to worry or guess during the process. He has a good sense of humor and connected with my husband as well. Patients state of mind plays a big role during fertility process and he makes you feel secure with him due to his experience and not leaving anything for guessing (which can create ton of stress). He also offers/recommend natural support for the fertility such as in house nutrition. He also recommended supplements to cover all basis.
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
He is in high demand so book your appoitment as early as possible.
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
The clinic was great. He gives you confidence during the process with out over promising on the results.
Describe the protocols Juergen Eisermann used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
Ivf with a fresh embryo transfer on CD 6.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine.
Team was great. Accommodated my schedule needs and were clear in the instructions from the start
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Clinic is great. They offered one-one classes in the injections and were very patient with all my questions. Billling was great too. Before starting treatment we knew exactly how much it will cost with no surprises or bill laters.
Describe the costs associated with your care under Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine.
It was cover they the insurance. It was around 7-8k and from this amount I paid my co-payment amount
Describe Juergen Eisermann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
He initially was advising us on eSET. However due to embryo quality he suggested two so one can support the other
10
Doctor
Juergen Eisermann
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2012 - 2013, Successful
10
10
Age 30 - 31
2 IUI
Male Factor
Ashkenazi Jewish
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Ellen Wood] was outstanding. She supplied me with facts and statistics when discussing our plan. She showed compassion and support. We had a successful first round of IUI which unfortunately led to a late miscarriage at 21 weeks. When we returned to the clinic she was understanding and very thorough and performed a whole slew of additional testing before we began another cycle to ensure medically everything was ok. When we did our second round of IUI we actually had 3 eggs fertilize and with her her support and monitoring we made it to 10 weeks before we lost 1 sac. She really was beyond words outstanding when we had that ultrasound and just all around positive experience.
I do remember that every day there was at least 1 clinic open with a doctor [at IVFMD]. Appointments were always easy to make and convienent for whatever procedure we were doing. I cant recall an specific weakness or negative experience we had at the pembroke Pines office of the south Miami ofice... I believe our IUI cycles were under $1000 plus medications -my insurance covered the necessary medication so we just had to pay co pays and the IUI fee..
How was your experience with Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine?
She was outstanding. She supplied me with facts and statistics when discussing our plan. She showed compassion and support. We had a successful first round of IUI which unfortunately led to a late miscarriage at 21 weeks. When we returned to the clinic she was understanding and very thorough and performed a whole slew of additional testing before we began another cycle to ensure medically everything was ok. When we did our second round of IUI we actually had 3 eggs fertilize and with her her support and monitoring we made it to 10 weeks before we lost 1 sac. She really was beyond words outstanding when we had that ultrasound and just all around positive experience.
What's one piece of advice would you give a prospective patient of Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine?
Go in prepared with questions and dont be upset when she tells you her honest professional opinion
During treatment, were you treated like a number or a human with Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine?
She spoke to our individual problems. Told me that with the results my husband had we had 3 tries with IUI than only alternative would be IVF. She didn't give me false hope either time.
Describe the protocols Ellen Wood used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
I dont recall the specifics -it's been over 4 years
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
Always sweet and supportive.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
I do remember that every day there was at least 1 clinic open with a doctor. Appointments were always easy to make and convienent for whatever procedure we were doing. I cant recall an specific weakness or negative experience we had at the pembroke Pines office of the south Miami ofice.
Describe the costs associated with your care under Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine.
I believe our IUI cycles were under $1000 plus medications -my insurance covered the necessary medication so we just had to pay co pays and the IUI fee.
10
Doctor
Ellen Wood
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018 - 2019, Successful
10
10
Age 27 - 28
1 IVF
Black or African-American
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
One word that describes Dr.Gelman is CONFIDENT! He’s very skilled in his profession. He goal is pregnancy, i decided to see him after a few failed pregnancies due to (ectopic) he assured me I’ll be pregnant. I started Seeing him April 2018 started treatment in September 2018 and i became pregnant December 2018.... Dr. Gelman and his crew behind him treated Both my fiancé and I like family! They made this journey comfortable and they’re confident with their work.
I did Not experience any weakness with the staff [at IVFMD S FL Institute for Reproductive Med- Miami] even while they were under construction extending the office, The whole staff there were friendly and caring. They would call my name and spark conversations as if we were buddies. I Love this facility without a doubt!... Testing for both my fiancé and i (bloodwork, semi analyses, semi cultural, SIS, HSG, etc) medication review, injection class, and from there the journey begins.
How was your experience with Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
One word that describes Dr.Gelman is CONFIDENT! He’s very skilled in his profession. He goal is pregnancy, i decided to see him after a few failed pregnancies due to (ectopic) he assured me I’ll be pregnant. I started Seeing him April 2018 started treatment in September 2018 and i became pregnant December 2018.
What's one piece of advice would you give a prospective patient of Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
My Advice would be to trust him.
During treatment, were you treated like a number or a human with Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Gelman and his crew behind him treated Both my fiancé and I like family! They made this journey comfortable and they’re confident with their work.
Describe the protocols Kenneth Gelman used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
Testing for both my fiancé and i (bloodwork, semi analyses, semi cultural, SIS, HSG, etc) medication review, injection class, and from there the journey begins.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Grethel )
Caring, Friendly, and very knowledgeable!
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
I did Not experience any weakness with the staff even while they were under construction extending the office, The whole staff there were friendly and caring. They would call my name and spark conversations as if we were buddies. I Love this facility without a doubt!
Describe the costs associated with your care under Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine.
With Bloodwork and test between my fiancé and i we’re about $7500 in our IVF procedure alone was $3888.98 i have Insurance as well.
10
Doctor
Kenneth Gelman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Successful
10
10
Age 34 - 35
3 IUI
Diminished Ovarian Reserve
Endometriosis
Poor Egg Quality
Tubal Blockage
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Eisermann never allowed his ego to cloud his judgement as other doctors might have. When it was determined that I had a tubal blockage he would not agree to undergo the surgery until he was sure my insurance would cover it because he could not ensure a positive result and did not want us to incur the cost of an unsuccessful surgery. He always did what was right for my husband and I.
They [the nursing staff at IVFMD-S FL Institute- Miami] were very personable. They also never made me feel like I was bothering them with my overwhelming amount of questions. I could actually feel their empathy when they had to deliver the news that I did not achieve pregnancy that cycle.... Clean, organized, professional and flexible! They are open on weekends and open at 7am on weekdays. A great clinic choice for a full-time employee. I never waited longer than 15 minutes even when I arrived early for my appointment.
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
He was truly heaven sent. Dr. Eisermann never allowed his ego to cloud his judgement as other doctors might have. When it was determined that I had a tubal blockage he would not agree to undergo the surgery until he was sure my insurance would cover it because he could not ensure a positive result and did not want us to incur the cost of an unsuccessful surgery. He always did what was right for my husband and I.
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
He is one of a kind
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
He explained every procedure step by step. He even called me personally to thank me for a small gift we gave him around Christmas time.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine.
They were very personable. They also never made me feel like I was bothering them with my overwhelming amount of questions. I could actually feel their empathy when they had to deliver the news that I did not achieve pregnancy that cycle.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Clean, organized, professional and flexible! They are open on weekends and open at 7am on weekdays. A great clinic choice for a full-time employee. I never waited longer than 15 minutes even when I arrived early for my appointment.
10
Doctor
Juergen Eisermann
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
10
10
Age 34
Fertility Medications
Male Factor
Latinx
Income $0 - $49K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Ellen is thorough in every detail. Dr. Wood meet with my partner and I, Dr. Wood reviewed our ongoing binder of results and past doctors. She listened and gave us recommendations. Clearly explained to us on what our next steps would be. Dr. Ellen Woods professionalism was outstanding.... From the waiting room to the moment you meet privately with Dr. Ellen Wood. Dr. Wood is kind hearten shes explains things so you can understand it in English and not the medical terms that you happened to understand nothing
Clinic [IVFMD South Florida Institute for Repro Med] is organized and privClinic is organized and private so incredibly detailed and organized. Strengths I would say structure from the moment you walk-in. Organizational level is immense. You are treated with such kindness and respect. From the waiting room to the moment you meet privately with Dr. Ellen Wood.... Nurses were thorough and kind with lots of follow up phone calls.
How was your experience with Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Ellen is thorough in every detail. Dr. Wood meet with my partner and I, Dr. Wood reviewed our ongoing binder of results and past doctors. She listened and gave us recommendations. Clearly explained to us on what our next steps would be. Dr. Ellen Woods professionalism was outstanding.
What's one piece of advice would you give a prospective patient of Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine?
I would say, its the best decision of your life.
During treatment, were you treated like a number or a human with Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine?
I felt like (a Human) Dr. Ellen Wood was great, blunt and thoughtful.
Describe the protocols Ellen Wood used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
Its been a while. Therefore I do not recall.
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
Nurses were thorough and kind with lots of follow up phone calls.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Clinic is organized and privClinic is organized and private so incredibly detailed and organized. Strengths I would say structure from the moment you walk-in. Organizational level is immense. You are treated with such kindness and respect. From the waiting room to the moment you meet privately with Dr. Ellen Wood. Dr. Wood is kind hearten shes explains things so you can understand it in English and not the medical terms that you happened to understand nothing. Dr. Ellen Wood helped see our DREAMS could come TRUE. The nurses are helpful and kind. Even the checkout part is pleasant. ate.
Describe the costs associated with your care under Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine.
Cost (1) ivf cycle- $14K-17K
10
Doctor
Ellen Wood
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
10
10
Age 34 - 35
2 IUI
Anovulation
Other
Income $200K - $499K
Sales Representative
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Gelman was open and honest and straight forward but also kind and compassionate understanding that these things are very difficult on women and families. He shared options and opinions and still supported my decisions no matter what...I went to doctor gelman precisely because I felt like a number at another popular fertility practice in south FL. Gelman's office was such a refreshing change to that...Also, I didn't wait nearly as long so the experience was just all around much more pleasant and less intrusive on my life and job.
All familiar faces every time I went [to IVFMD] and everyone sincerely cared. Also, I didn't wait nearly as long so the experience was just all around much more pleasant and less intrusive on my life and job...I absolutely loved Jennifer. I felt she was straight forward and sincere and showed a huge amount of genuine care and concern. She listened and supported me through the ups and downs.
How was your experience with Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
Gelman was open and honest and straight forward but also kind and compassionate understanding that these things are very difficult on women and families. He shared options and opinions and still supported my decisions no matter what.
What's one piece of advice would you give a prospective patient of Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
Ask plenty of questions and don't google too much or compare yourself to others because every fertility issue and every woman's body is different
During treatment, were you treated like a number or a human with Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
I went to doctor gelman precisely because I felt like a number at another popular fertility practice in south FL. Gelman's office was such a refreshing change to that. All familiar faces every time I went and everyone sincerely cared. Also, I didn't wait nearly as long so the experience was just all around much more pleasant and less intrusive on my life and job.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Jennifer Lamb)
I absolutely loved Jennifer. I felt she was straight forward and sincere and showed a huge amount of genuine care and concern. She listened and supported me through the ups and downs
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Like every doctor I did have to wait at times, however, it was SO much better than the other place I used to go that I was just a number and waited hours. When making appointments just make sure it isn't a "retrieval " day and you will have minimal wait time.
10
Doctor
Kenneth Gelman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016, Successful
10
10
Age 31
IVF
Tubal Blockage
Black or African-American
Income $50K - $99K
2nd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Gelmen and his nurse was well manner made sure I was taking care of when I need prescription that made sure it was in and I gotten them on time...He’s a very good dr. He makes you comfortable and does everything possible to help you get a positive result after on going ivf.....I was but on birth control but stop cause I was getting cyst on ovaries, was put on menopurl, follistim,...They treated me with care, learned my name acknowledge me every visit cared for me and the reason on why I was there
The clinic [IVFMD South Florida Institute for Repro Med] was well kept everything about the clinic was great from the nurses to the dr. They also let you know the pros and cons. Their positive from your first visit to the last....They treated me with care, learned my name acknowledge me every visit cared for me and the reason on why I was there... Dr. Gelmen and his nurse was well manner made sure I was taking care of...
How was your experience with Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Gelmen and his nurse was well manner made sure I was taking care of when I need prescription that made sure it was in and I gotten them on time, that stay on top of me to make sure I was doing thing according. They made me feel very welcome and comfortable every dr. Visit. They all wore smiles on the face wishing me best of luck everytime before living my appt.
What's one piece of advice would you give a prospective patient of Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
He’s a very good dr. He makes you comfortable and does everything possible to help you get a positive result after on going ivf.
During treatment, were you treated like a number or a human with Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
They treated me with care, learned my name acknowledge me every visit cared for me and the reason on why I was there
Describe the protocols Kenneth Gelman used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
I was but on birth control but stop cause I was getting cyst on ovaries, was put on menopurl, follistim,
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
They was excellent
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
The clinic was well kept everything about the clinic was great from the nurses to the dr. They also let you know the pros and cons. Their positive from your first visit to the last. The dr. Do all blood work to make sure you’re in the clear of everything.
Describe the costs associated with your care under Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine.
15,000
10
Doctor
Kenneth Gelman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016, Unsuccessful
6
7
Age 40
2 IVF
Male Factor
Other
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Neutral
Unsuccessful
I think he's [Juergen Eisermann]very capable and intelligent and very knowledgeable in the subject of infertility. I am happy with him thus far despite the setbacks....Request to see him and make sure he's involved because some of the nurses were not very good. My first cycle should have probably been cancelled.
We would get different nurses every time & it wasn't until we were in our second retrieval that we were able to interact constantly with Esserman....I think the lab [at IVFMD South Florida Institute For Reproductive Medicine] is at fault for damaging embryos during PGS testing. My embryos only have a 50% thaw survival rate and the two that survived did not hatch fully and never implanted....I am still under treatment so as of now the jury is still out on what went wrong.
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
I think he's very capable and intelligent and very knowledgeable in the subject of infertility. I am happy with him thus far despite the setbacks.
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Request to see him and make sure he's involved because some of the nurses were not very good. My first cycle should have probably been cancelled.
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
We would get different nurses everytime & it wasn't until we were in our second retrieval that we were able to interact constantly with Esserman.
Describe the protocols Juergen Eisermann used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
Follistim Ganirelix Menopur HCG Retrieval PGS ICSI Transfer with Progesterone & Estrogen Transferred two PGS normal Mitoscore A embryos. Negative results Awaiting blood results from immunology
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Adriana Ballestas)
I saw a different nurse every time and was very confused about results sometimes
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
I think the lab is at fault for damaging embryos during PGS testing. My embryos only have a 50% thaw survival rate and the two that survived did not hatch fully and never implanted.
Describe the costs associated with your care under Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine.
Competitive
What specific things went wrong at IVFMD South Florida Institute for Reproductive Medicine?
  • Failed to call with results
  • Lost or damaged samples
Describe the specific things that went wrong at IVFMD South Florida Institute for Reproductive Medicine.
I am still under treatment so as of now the jury is still out on what went wrong.
6
Doctor
Juergen Eisermann
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Unsuccessful
10
9
Age 38 - 39
4 IVF
Diminished Ovarian Reserve
Endometriosis
Other
Latinx
Income $200K - $499K
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Ellen Wood] is a very knowledgeable doctor, she goes straight to the point and is very honest about possible outcomes. She is very receptive to questions or options you can bring as a patient and answer your questions pretty well... First cycle: Gonal F and Cetrotide, poor response mainly bc I had a lead follicle that grew faster and let the others behind. Only 3 eggs retrieved, 2 fertilized and transferred, negative Beta :-( Second cycle: Follistim + lupron + Ovidrel, better response in terms of quality but terrible results on quality. 8 eggs retrieved, only 3 fertilized and 2 transferred, negative Beta :-(
The clinic [IVFMD- S. Florida Institute] is ok, very good lab, good customer sevice in the satellite office I went. I had a bad experience with two nurses in my retrievals in the main facility, one had a bad attitude and the other pinched a nerve in my arm trying to place the IV for anesthesia... First cycle: Gonal F and Cetrotide, poor response mainly bc I had a lead follicle that grew faster and let the others behind. Only 3 eggs retrieved, 2 fertilized and transferred, negative Beta :-( Second cycle: Follistim + lupron + Ovidrel, better response in terms of quality but terrible results on quality. 8 eggs retrieved, only 3 fertilized and 2 transferred, negative Beta :-(
How was your experience with Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine?
She is a very knowledgeable doctor, she goes straight to the point and is very honest about possible outcomes. She is very receptive to questions or options you can bring as a patient and answer your questions pretty well.
What's one piece of advice would you give a prospective patient of Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine?
She is still compassionate however she doesn't sugarcoat anything, so sometimes she could say something that you don't want to hear but it is maybe a fact about your age, condition, etc.
Describe the protocols Ellen Wood used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
First cycle: Gonal F and Cetrotide, poor response mainly bc I had a lead follicle that grew faster and let the others behind. Only 3 eggs retrieved, 2 fertilized and transferred, negative Beta :-( Second cycle: Follistim + lupron + Ovidrel, better response in terms of quality but terrible results on quality. 8 eggs retrieved, only 3 fertilized and 2 transferred, negative Beta :-(
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
The clinic is ok, very good lab, good customer sevice in the satellite office I went. I had a bad experience with two nurses in my retrievals in the main facility, one had a bad attitude and the other pinched a nerve in my arm trying to place the IV for anesthesia
Describe the costs associated with your care under Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine.
25k to 30k
Describe Ellen Wood's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
She suggested two transfer 2 embryos
10
Doctor
Ellen Wood
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
9
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014, Unsuccessful
10
9
Age 39
1 IVF
Tubal Blockage
Latinx
Income $50K - $99K
Nurse or HC Services
2nd of 3 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Bustillo was kind and knowledgeable. She answered all my questions regarding my treatment. She was aware that I was working after my appointment and I was seen at my scheduled time. I was able to have my husband by my side when I was in the room and this made me feel very comfortable... is professional and answers all your questions and is happy to work with other Dr's that are not in her practice...hysterosalpingogram first as well as a semen analysis
[IVFMD South Florida Institute for Reproductive Medicine] is very up to date. When you walk in they will hand you an IPAD and that's where you put all your personal info and have everything saved in the patient portal. They also give you an ID card that you swipe when you arrive for your visit. The office is clean and has a lot of pictures of babies that they have delivered...The staff tries to plan appointment times around your work schedule. They made things easier for me because I was able to write emails regarding blood work, egg size quality and quantity, ultrasounds and any questions I had regarding the hormone medications which I needed to take.
How was your experience with Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Bustillo was kind and knowledgeable. She answered all my questions regarding my treatment. She was aware that I was working after my appointment and I was seen at my scheduled time. I was able to have my husband by my side when I was in the room and this made me feel very comfortable.
What's one piece of advice would you give a prospective patient of Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
I would do a hysterosalpingogram first as well as a semen analysis before your appointment.
During treatment, were you treated like a number or a human with Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Bustillo is professional and answers all your questions and is happy to work with other Dr's that are not in her practice.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Lidia Rojas )
The staff tries to plan appointment times around your work schedule. They made things easier for me because I was able to write emails regarding blood work, egg size quality and quantity, ultrasounds and any questions I had regarding the hormone medications which I needed to take.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
The clinic is very up to date. When you walk in they will hand you an IPAD and that's where you put all your personal info and have everything saved in the patient portal. They also give you an ID card that you swipe when you arrive for your visit. The office is clean and has a lot of pictures of babies that they have delivered.
10
Doctor
Maria Bustillo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
10
10
Age 39 - 40
4 IUI
4 IVF
4 Embryo Freezing
Anovulation
Diminished Ovarian Reserve
Endometriosis
Male Factor
PCOS
Poor Egg Quality
Tubal Blockage
Uterine Fibroids
Immunological
Recurrent Pregnancy Loss
Unexplained
Prefer not to answer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Juergen Eisermann] he is caring, says it as it is, is not scared of exploring alternative ways, straightforward with his explanations. He is compassionate. he also has hope to try for natural ways and looking for options that may work in the long run...he explored growth hormones to try and help the quality of the eggs and growth of them, rather than quantity like my last doctor.
[IVFMD South Florida Institute for Reproductive Medicine - Miami is] well staffed. all can be done there. sometimes it is more expensive so they send me to my lab for lower cost tests. the clinic is modern and very clean. It is filled with many professionals and i feel like all doctors have a great background....
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
he is caring, says it as it is, is not scared of exploring alternative ways, straightforward with his explanations. He is compassionate. he also has hope to try for natural ways and looking for options that may work in the long run
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
come prepared to tell him what has happened in the past
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Dr Eisermann is extremely caring
Describe the protocols Juergen Eisermann used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
he explored growth hormones to try and help the quality of the eggs and growth of them, rather than quantity like my last doctor.
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
beatriz is the best there
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
well staffed. all can be done there. sometimes it is more expensive so they send me to my lab for lower cost tests. the clinic is modern and very clean. It is filled with many professionals and i feel like all doctors have a great background
Describe the costs associated with your care under Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine.
very expensive!
Describe Juergen Eisermann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
he believes in only one embryo transfer
10
Doctor
Juergen Eisermann
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2020, Unsuccessful
8
10
Age 38
2 IUI
Diminished Ovarian Reserve
Latinx
Income $0 - $49K
2nd of 2 Docs
Neutral
Strongly Recommends
Unsuccessful
Very friendly and knowledgeable. She [Dr. Katherine Palmerola] was patient explaining the process and our options. My husband and I went to her as a second opinion and immediately connected with her and chose to move forward with her...[new patient advice] Be honest and open. Express your needs and expectations...Vaginal ultrasound to monitor follicle growth. At home ovulation tests to track ovulation
[IVFMD South Florida] Lots of doctors available with many years of experience. Office is centrally located. Clean office. Prices are reasonable, considering the high costs associated with infertility treatments. Lots of nurses and staff available to help...[Dr. Palmerola] She was extremely patient explaining the process and our options.
How was your experience with Katherine Palmerola at IVFMD South Florida Institute for Reproductive Medicine?
Very friendly and knowledgeable. She was patient explaining the process and our options. My husband and I went to her as a second opinion and immediately connected with her and chose to move forward with her.
What's one piece of advice would you give a prospective patient of Katherine Palmerola at IVFMD South Florida Institute for Reproductive Medicine?
Be honest and open. Express your needs and expectations.
During treatment, were you treated like a number or a human with Katherine Palmerola at IVFMD South Florida Institute for Reproductive Medicine?
Human. Dr. Palmerola is very sweet. She was extremely patient explaining the process and our options.
Describe the protocols Katherine Palmerola used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
Vaginal ultrasound to monitor follicle growth. At home ovulation tests to track ovulation. Clomid tablets, 4 daily for 5 days during each cycle, Ovidrel shot 36 hours prior to IUI, IUI procedure, progesterone vaginal capsules for 2 weeks, progesterone test and beta test.
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
Friendly and helpful.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Lots of doctors available with many years of experience. Office is centrally located. Clean office. Prices are reasonable, considering the high costs associated with infertility treatments. Lots of nurses and staff available to help.
Describe the costs associated with your care under Katherine Palmerola at IVFMD South Florida Institute for Reproductive Medicine.
Consults, lab work, ultrasounds, fertility procedures.
Describe Katherine Palmerola's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
N/A
8
Doctor
Katherine Palmerola
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Successful
10
10
Age 41
3 IVF
Poor Egg Quality
Latinx
Income $100K - $199K
Business Executive
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Eisermann listened to our concerns, explained our options in great detail and made us feel very comfortable. He was balanced in his approach, showing us the risk but also success rates. After 2 failed attempts with other providers we were scared and almost hopeless, Dr. Eisermann's commitment and professionalism put us at ease and we were successful in our first treatment.
I love the messaging system [at IVFMD S. FL Institute-Miami], information online and prompt response after hours. They are extremely busy and sometimes it takes a little longer to see the nurse, so plan accordingly, at the same time they are very accommodating with busy schedules... The staff explained every step, provided plenty of resources and were always available to answer any questions.
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Eisermann listened to our concerns, explained our options in great detail and made us feel very comfortable. He was balanced in his approach, showing us the risk but also success rates. After 2 failed attempts with other providers we were scared and almost hopeless, Dr. Eisermann's commitment and professionalism put us at ease and we were successful in our first treatment.
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Follow instructions!
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
We had a great experience with Dr. Eisermann and the entire staff, he was caring, compassionate, professional and meticulous. The staff explained every step, provided plenty of resources and were always available to answer any questions.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
I love the messaging system, information online and prompt response after hours. They are extremely busy and sometimes it takes a little longer to see the nurse, so plan accordingly, at the same time they are very accommodating with busy schedules
10
Doctor
Juergen Eisermann
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unknown Success
10
10
Age 27 - 28
Fertility Medications
Male Factor
European
Income $0 - $49K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
The first time me and my wife met her [Dr. Thompson] she was very compassionate and kept saying she was going to do everything she could to help us. She took her time explaining everything to male sure we understood.... She recommended that I go to and andrology specialist for male infertility workup. She had me do a semen analysis before seeing the andrologist which showed cryptozoospermia. My wife had a vaginal ultrasound to look for follicles, blood tests for hormone imbalances and ovulation studies, and an HSG to ensure her tubes were open. Her results were all normal.
The clinic [IVF MD] was clean and well organized. The waiting area was spacious with lots of comfortable seating and water bottles for those who wanted. It has a nice clean modern feel. The staff was also very helpful and kind.... The first time me and my wife met her [Dr. Thompson] she was very compassionate and kept saying she was going to do everything she could to help us. She took her time explaining everything to male sure we understood.
How was your experience with Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine?
The first time me and my wife met her she was very compassionate and kept saying she was going to do everything she could to help us. She took her time explaining everything to male sure we understood.
During treatment, were you treated like a number or a human with Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine?
She took her time to explain everything and was very kind and thoughtful.
Describe the protocols Kimberly Thompson used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
She recommended that I go to and andrology specialist for male infertility workup. She had me do a semen analysis before seeing the andrologist which showed cryptozoospermia. My wife had a vaginal ultrasound to look for follicles, blood tests for hormone imbalances and ovulation studies, and an HSG to ensure her tubes were open. Her results were all normal.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
The clinic was clean and well organized. The waiting area was spacious with lots of comfortable seating and water bottles for those who wanted. It has a nice clean modern feel. The staff was also very helpful and kind.
10
Doctor
Kimberly Thompson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
10
10
Age 41
IVF
Endometriosis
Latinx
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. EIsermann is very honest, professional and knowledgeable. I couldn't be in better hands. He studied our case and offer solutions that work at the end. He make me feel comfortable and was very clear with the information...He's the best! You can trust him...The doctor and the staff is very caring...
The nurses [at IVFMD Miami] were all great, profesional and understanding...The clinic is very comfortable. The valet parking is convenient and very efficient. It's very easy to get there. The staff is great. They use a lot technology so they make life simple and easy. I love this office!...Dr. EIsermann is very honest, professional and knowledgeable. I couldn't be in better hands. He studied our case and offer solutions that work at the end. He make me feel comfortable and was very clear with the information.
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Dr. EIsermann is very honest, professional and knowledgeable. I couldn't be in better hands. He studied our case and offer solutions that work at the end. He make me feel comfortable and was very clear with the information.
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
He's the best! You can trust him. Let him do his work.
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
The doctor and the staff is very caring. The nurses were all great, profesional and understanding.
Describe the protocols Juergen Eisermann used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
I don't remember the names of the medicines. But we follow all the instructions as the doctor and nurses recommend and everything went great.
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
The nurses were all great, profesional and understanding.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
The clinic is very comfortable. The valet parking is convenient and very efficient. It's very easy to get there. The staff is great. They use a lot technology so they make life simple and easy. I love this office!
10
Doctor
Juergen Eisermann
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2017, Successful
10
10
Age 32 - 36
4 IUI
IVF
Donor Sperm
Latinx
Income $100K - $199K
Teacher
Only Doc Seen
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr. Bustillo had extensive knowledge and experience. She always made me feel as if I was her only patient. She always answered my questions and explained everything thoroughly. Dr. Bustillo helped me with my first pregnancy which was an IUI and now I am seeing her for an IVF. I have full confidence in her and her experience. She has always explained the best choices we have in order to conceive...
The whole nursing staff [at IVFMD South Florida Institute For Reproductive Medicine - Miami] was very nice, friendly and compassionate. They were very knowledgeable and always attentive...Ask as many questions as you would like. Do not feel like your asking too much. Dr. Bustillo has sat with us many times explaining and answering many many questions and she makes you feel comfortable no matter how many you ask. Believe me I have asked many!...
How was your experience with Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Bustillo had extensive knowledge and experience. She always made me feel as if I was her only patient. She always answered my questions and explained everything thoroughly. Dr. Bustillo helped me with my first pregnancy which was an IUI and now I am seeing her for an IVF. I have full confidence in her and her experience. She has always explained the best choices we have in order to conceive.
What's one piece of advice would you give a prospective patient of Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
Ask as many questions as you would like. Do not feel like your asking too much. Dr. Bustillo has sat with us many times explaining and answering many many questions and she makes you feel comfortable no matter how many you ask. Believe me I have asked many!
During treatment, were you treated like a number or a human with Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
I had personalized care at this office. The whole staff was always very attentive and were always available for anything I needed.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine.
The whole nursing staff was very nice, friendly and compassionate. They were very knowledgeable and always attentive.
10
Doctor
Maria Bustillo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources