IVFMD South Florida Institute for Reproductive Medicine

13 doctors work here

Rated 9
Strongly recommend: 83%Neutral: 7%Don't recommend: 11%9
83% strongly recommend
213 reviews
Operations
9
9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.8
8.8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.1
8.1
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9
9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8.1
8.1
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,907
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
13 doctors work here
8.7
Average Doctor Score
Sabrina Gerkowicz
IVFMD South Florida Institute for Reproductive Medicine
100% strongly recommend
2 Reviews
Rated 10
Strongly recommend: 100%10
Jenna McCarthy
IVFMD South Florida Institute for Reproductive Medicine
93% strongly recommend
10 Reviews
Rated 9.8
Strongly recommend: 93%Neutral: 7%9.8
Kimberly Thompson
IVFMD South Florida Institute for Reproductive Medicine
89% strongly recommend
13 Reviews
Rated 9.6
Strongly recommend: 89%Neutral: 11%9.6
Scott Roseff
IVFMD South Florida Institute for Reproductive Medicine
94% strongly recommend
71 Reviews
Rated 9.5
Strongly recommend: 94%Neutral: 2%Don't recommend: 4%9.5
Kenneth Gelman
IVFMD South Florida Institute for Reproductive Medicine
82% strongly recommend
30 Reviews
Rated 9.5
Strongly recommend: 82%Neutral: 13%Don't recommend: 4%9.5
Katherine Palmerola
IVFMD South Florida Institute for Reproductive Medicine
71% strongly recommend
2 Reviews
Rated 9.4
Strongly recommend: 71%Neutral: 29%9.4
Juergen Eisermann
IVFMD South Florida Institute for Reproductive Medicine
81% strongly recommend
28 Reviews
Rated 9.2
Strongly recommend: 81%Neutral: 6%Don't recommend: 13%9.2
Ellen Wood
IVFMD South Florida Institute for Reproductive Medicine
84% strongly recommend
16 Reviews
Rated 9.1
Strongly recommend: 84%Neutral: 6%Don't recommend: 10%9.1
Joelle Taylor
IVFMD South Florida Institute for Reproductive Medicine
79% strongly recommend
20 Reviews
Rated 8.9
Strongly recommend: 79%Neutral: 15%Don't recommend: 6%8.9
Maria Bustillo
IVFMD South Florida Institute for Reproductive Medicine
89% strongly recommend
9 Reviews
Rated 8.5
Strongly recommend: 89%Don't recommend: 11%8.5
Enrique Soto
IVFMD South Florida Institute for Reproductive Medicine
40% strongly recommend
6 Reviews
Rated 7.4
Strongly recommend: 40%Neutral: 41%Don't recommend: 19%7.4
Connie Alford
IVFMD South Florida Institute for Reproductive Medicine
66% strongly recommend
18 Reviews
Rated 7.3
Strongly recommend: 66%Neutral: 7%Don't recommend: 28%7.3
Jessica Bauer
IVFMD South Florida Institute for Reproductive Medicine
0% strongly recommend
1 Review
Rated 5
Don't recommend: 100%5
Show 9 more

This clinic has 6 offices

Boca Raton
9960 Central Park Blvd
Boca Raton, FL 33428
561-549-9010
Cooper City
9900 Stirling Rd
Hollywood, FL 33024
954-433-7060
Jupiter
345 Jupiter Lakes Blvd, Suite 102
Jupiter, FL 33458
561-972-6900
Miami
15955 SW 96th St
Miami, FL 33196
(786) 517-5270
Naples
1284 Creekside Street
Naples, FL 34108
239-687-5600
Viera
8059 Spyglass Hill Rd
Viera, FL 32940
321-752-0111
Show 4 more

213 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
10
10
Age 36 - 37
1 IVF
1 Egg Freezing
Male Factor
PCOS
Uterine Fibroids
Unexplained
Other
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Roseff is an extremely knowledgeable doctor who understands the struggles you are going through. He is compassionate and caring yet tells you the truth without sugar coating it...Very thorough, spent time explaining everything. Caring and compassionate...Don't hesitate making an appointment...it's not written in stone but you will gain an immense amount of information to help you move forward...
Nursing staff [at IVFMD-S FL Inst - S Miami] was attentive to my every need. They always responded to my questions quickly...Caring and understanding!!!! Knowledgeable above all others!!
How was your experience with Scott Roseff at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Roseff is an extremely knowledgeable doctor who understands the struggles you are going through. He is compassionate and caring yet tells you the truth without sugar coating it.
What's one piece of advice would you give a prospective patient of Scott Roseff at IVFMD South Florida Institute for Reproductive Medicine?
Don't hesitate making an appointment...it's not written in stone but you will gain an immense amount of information to help you move forward
During treatment, were you treated like a number or a human with Scott Roseff at IVFMD South Florida Institute for Reproductive Medicine?
Very thorough, spent time explaining everything. Caring and compassionate
Describe the protocols Scott Roseff used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
I responded fast with the hormones prior to retrieval so much that I almost went into ovarian hyper stimulation. Dr Roseff and his team treated me accordingly and everything worked out wonderfully
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Kristi, Chantelle and two other wonderful nurses, but I am drawing a blank on names)
Nursing staff was attentive to my every need. They always responded to my questions quickly
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Caring and understanding!!!! Knowledgeable above all others!!
Describe the costs associated with your care under Scott Roseff at IVFMD South Florida Institute for Reproductive Medicine.
Fertility treatment is expensive and you have to understand that when you go in.
10
Doctor
Scott Roseff
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014 - 2016, Successful
10
10
Age 32 - 34
5 IUI
1 IVF
Recurrent Pregnancy Loss
Unexplained
Other
Income $50K - $99K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Doctor Gelman was always a phone call away if I did have questions. Quirky but friendly deamenor, while being able to always speak the truth....Very caring staff. Could call or email a nurse and/or doctor and get a call back within an hour or two. New me by name, asked a friend about after I was discharged.
Strength: friendly, efficient, caring Weakness: can have long wait times. [The nurse at IVFMD] answered all questions. Gave thorough instructions. Always a phone call/email away....Very caring staff. Could call or email a nurse and/or doctor and get a call back within an hour or two. New me by name, asked a friend about after I was discharged.
How was your experience with Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
Doctor Gelman was always a phone call away if I did have questions. Quirky but friendly misdeamenor, while being able to always speak the truth.
What's one piece of advice would you give a prospective patient of Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
Ask him to speak up or clarify if need be.
During treatment, were you treated like a number or a human with Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
Very caring staff. Could call or email a nurse and/or doctor and get a call back within an hour or two. New me by name, asked a friend about after I was discharged.
Describe the protocols Kenneth Gelman used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
BCP, Menopur, follistim, ganirelix, triggered with Lupron and low dose hsg due to risk of OHSS. Freeze all.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Yvonne)
Answered all questions. Gave thorough instructions. Always a phone call/email away.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Strength: friendly, efficient, caring Weakness: can have long wait times.
Describe the costs associated with your care under Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine.
A variety of packages depending on services required
What specific things went wrong at IVFMD South Florida Institute for Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at IVFMD South Florida Institute for Reproductive Medicine.
A nurse took too long to call in a refill. I had enough medication and it wasn't a critical medication.
10
Doctor
Kenneth Gelman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014, Unknown Success
10
10
Age 30
3 IUI
6 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Latinx
Income $0 - $49K
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
she [Dr. Bustillo] is very compassionate and really attentative with her patients.... she’s just an amazing person and doctor. her bedside manner is A++ she sympathizes with you as a woman and a mother. She is always on top of everything from beginning to end. She truly is a blessing to the infertility community... your going to get the most honest opinion you can possibly get.... This clinic only has strength they are organized punctual friendly they make you feel like family from the moment you walk in.
This clinic [IVFMD] only has strength they are organized punctual friendly they make you feel like family from the moment you walk in. Everyone from the front to your check out clerk are always willing to help in anything you may need or seek any information that you want to know.... she’s [Dr. Bustillo] just an amazing person and doctor. her bedside manner is A++ she sympathizes with you as a woman and a mother. She is always on top of everything from beginning to end. She truly is a blessing to the infertility community.
How was your experience with Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
she’s just an amazing person and doctor. her bedside manner is A++ she sympathizes with you as a woman and a mother. She is always on top of everything from beginning to end. She truly is a blessing to the infertility community. Love Dr. B
What's one piece of advice would you give a prospective patient of Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
your going to get the most honest opinion you can possibly get.
During treatment, were you treated like a number or a human with Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
she is very compassionate and really attentative with her patients.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Belkis Gutierrez)
Best nurse/coordinator in the world.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
This clinic only has strength they are organized punctual friendly they make you feel like family from the moment you walk in. Everyone from the front to your check out clerk are always willing to help in anything you may need or seek any information that you want to know.
Describe Maria Bustillo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
She seeks what’s best for you taking into account your health and your fertility diagnosis.
10
Doctor
Maria Bustillo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016, Successful
10
10
Age 36
IVF
Other
Latinx
Income $100K - $199K
Business Executive
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
The most important for me as a patient is to have a professional, knowledgeable, and trustworthy Doctor to count on for my treatment. I have found much more than I was looking for. Dr Eisermann made us feel from the first visit, our treatment was going to be a success, and it was!!!...My nurse coordinator [at IVFMD] was always on top of my needs. Making sure I was going in the right path, step by step... she was always available for questions!!
The most important for me as a patient is to have a professional, knowledgeable, and trustworthy Doctor to count on for my treatment. I have found much more than I was looking for. Dr Eisermann made us feel from the first visit, our treatment was going to be a success, and it was!!!...My nurse coordinator [at IVFMD] was always on top of my needs. Making sure I was going in the right path, step by step... she was always available for questions!!
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
The most important for me as a patient is to have a professional, knowledgeable, and trustworthy Doctor to count on for my treatment. I have found much more than I was looking for. Dr Eisermann made us feel from the first visit, our treatment was going to be a success, and it was!!!
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Always follow his directions, do what he says and trust him.
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Eisermann is very professional. He was very clear, very positive. Dr Eisermann made me feel that my procedure was going to be a success from the beginning. It has been an awesome experience. I will come back!!
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine.
My nurse coordinator was always on top of my needs. Making sure I was going in the right path, step by step... she was always available for questions!!
10
Doctor
Juergen Eisermann
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015, Successful
10
10
Age 42
4 IUI
Unexplained
Latinx
Income $200K - $499K
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr Juergen Eisermann] knew who i was every time he saw me in the lobby. questioned if everything was okay and never hesitated in making me feel welcomed....listen he offers a lot of information...friendly staff [at IVFMD in Miami] but tight on space. i liked that i could go to my primary location 7 days a week. other facilities i went to only had one location open on the weekends.
[Dr Juergen Eisermann] knew who i was every time he saw me in the lobby. questioned if everything was okay and never hesitated in making me feel welcomed....listen he offers a lot of information...friendly staff [at IVFMD in Miami] but tight on space. i liked that i could go to my primary location 7 days a week. other facilities i went to only had one location open on the weekends.
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
knew who i was every time he saw me in the lobby. questioned if everything was okay and never hesitated in making me feel welcomed.
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
listen he offers a lot of information.
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
very personable
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
friendly staff but tight on space. i liked that i could go to my primary location 7 days a week. other facilities i went to only had one location open on the weekends.
10
Doctor
Juergen Eisermann
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015, Successful
10
10
Age 36
4 IUI
1 IVF
1 Embryo Freezing
Male Factor
Ashkenazi Jewish
Income $200K - $499K
Graphic Designer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Juergen Eisermann is a bit quirky at first! Once you understand his sense of humor, you feel like you know him so well. He's knowledgeable and thorough and speaks to you as a human...the first thing he asked my husband and I was to tell him about ourselves....took the time to thoroughly review our results and all of our options...After one round of IVF, we were blessed with a healthy pregnancy, and eventually twin daughters...
My husband and I are forever grateful to Dr. Juergen Eisermann and the wonderful staff at IVFMD South Florida Institute for Reproductive Medicine...The strengths of IVFMD would have to be: - [doctor] is very knowledgeable - high rate of live births - great location in south miami - friendly staff Weaknesses is that procedures are expensive. But that is the nature of fertility clinics...approx. 17K plus 5k in medication from the pharmacy.
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Juergen Eisermann is a bit quirky at first! Once you understand his sense of humor, you feel like you know him so well. He's knowledgeable and thorough and speaks to you as a human. As I mentioned earlier, the first thing he asked my husband and I was to tell him about ourselves. How long we've been married, our careers, hobbies and what this journey meant to us
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Whether you're a patient of Dr. Eisermann or another doctor you should always maintain open communication and a sense of humor with your partner.
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
My husband and I visited a few doctors prior to Dr. Eisermann and always felt like we weren't being heard—they were only interested in our financials. The first thing they would always ask was to see our latest test results and then hand us the paper with how much everything costs. When we met with Dr.Eisermann he first asked us what we did for a living, how long we had been married and what this journey meant for us. We finally felt like humans and like someone was hearing us. Eventually, we saw the nurses most of the time—which is understandable—but when we did meet with the Doctor, he always took the time to thoroughly review our results and all of our options. After 4 IUI's, years of heartbreak and a financial gift from my grandmother, we decided to proceed with IVF. It was emotionally tough as this was our only shot (no pun intended) to make it work. After this it was on to adoption. We just financially couldn't do it anymore. After one round of IVF, we were blessed with a healthy pregnancy, and eventually twin daughters. My husband and I are forever grateful to Dr. Juergen Eisermann and the wonderful staff at IVFMD, and have the girls wave hello through their window every time we drive by.
Describe the protocols Juergen Eisermann used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
This was 5 years ago and I can't remember.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
The strengths of IVFMD would have to be: - Dr. Eisermann is very knowledgeable - high rate of live births - great location in south miami - friendly staff Weaknesses is that procedures are expensive. But that is the nature of fertility clinics.
Describe the costs associated with your care under Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine.
approx. 17K plus 5k in medication from the pharmacy
10
Doctor
Juergen Eisermann
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
5
5
Age 37
IUI
Male Factor
Latinx
Income $100K - $199K
Doctor
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
[Dr. Ellen Wood] is a very good clinician and is very knowledgeable. She made me feel comfortable and explained every procedure as she performed it. I just feel she could have had a better bed side matter in the sense of being compassionate vs strictly clinical in explaining and discussing our lab findings. We left feeling sad and hopeless...We just had blood work, an HSG, and a semen analysis. My husband was referred to a urologist and our next visit is in 3 months with Dr. Wood
The check in and check out processes are very straightforward and it's easy to make an appointment [at IVFMD South Florida]. I feel the clinic is well ran and efficient. They do a good job at explaining what is covered by insurance and what is not...We just had blood work, an HSG, and a semen analysis. My husband was referred to a urologist and our next visit is in 3 months with Dr. Wood...The nursing staff were very compassionate and understanding and made me feel comfortable
How was your experience with Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Wood is a very good clinician and is very knowledgeable. She made me feel comfortable and explained every procedure as she performed it. I just feel she could have had a better bed side matter in the sense of being compassionate vs strictly clinical in explaining and discussing our lab findings. We left feeling sad and hopeless
What's one piece of advice would you give a prospective patient of Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine?
Understand that even though this is new to you, the doctor sees many patients a day with the same issue, so compassion may be lacking as information is presented in a very clinical matter of fact manner vs in a compassionate way
During treatment, were you treated like a number or a human with Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine?
I felt we were treated as a human bc the doctor showed compassion at times, but overall I do feel the doctor could have better bed side manner and remembered the human aspect vs being 100% clinical when giving us our test results.
Describe the protocols Ellen Wood used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
We just had blood work, an HSG, and a semen analysis. My husband was referred to a urologist and our next visit is in 3 months with Dr. Wood
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
The nursing staff were very compassionate and understanding and made me feel comfortable
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
The check in and check out processes are very straightforward and it's easy to make an appointment. I feel the clinic is well ran and efficient. They do a good job at explaining what is covered by insurance and what is not
Describe the costs associated with your care under Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine.
We had to pay our specialist copay at each visit. My HSG was covered by our insurance and my husband paid out of pocket for his semen analysis.
5
Doctor
Ellen Wood
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018 - 2019, Successful
10
10
Age 39 - 40
Fertility Medications
Other
European
Income $200K - $499K
Entrepreneur
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Eisermann] is extremely knowledgeable, experienced and confident. Makes you feel comfortable and explains everything well. Plus has a great sense of humor and makes you smile and relaxed. Made the whole experience pleasant. Now thanks to him we have our little miracle baby on the way. He is our angel doctor. We highly recommend him. Best choice!...Make you feel relaxed and comfortable and confident he can help you.
[The staff at IVFMD South Florida Institute for Reproductive Medicine is] Very friendly, take you right at the time of your appointment. Make you feel comfortable all the way. Call you back the same day. Remember you by name when you come in. Are honestly nice and helpful to answer your questions Would give them 10*...[The nurses are] Very compassionate, sweet, nice and always accommodating. Made you feel comfortable and at home
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
The absolutely the best there is. So professional, knowledgeable, experienced, very honest. Make you feel relaxed and comfortable and confident he can help you. You feel safe and driven in the right direction. Made the whole experience pleasant, made our wish come true and our baby is on the way. Who knows how much time we would waist wating and trying if it wasn’t for him. Forever thankful to him and will recommend him to everyone who is seeking help.
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Choosing him, you would make the best choice you could possibly make in your life. Guaranteed!
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
He is extremely knowledgeable, experienced and confident. Makes you feel comfortable and explains everything well. Plus has a great sense of humor and makes you smile and relaxed. Made the whole experience pleasant. Now thanks to him we have our little miracle baby on the way. He is our angel doctor. We highly recommend him. Best choice!
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
Very compassionate, sweet, nice and always accommodating. Made you feel comfortable and at home
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Very friendly, take you right at the time of your appointment. Make you feel comfortable all the way. Call you back the same day. Remember you by name when you come in. Are honestly nice and helpful to answer your questions Would give them 10*
Describe the costs associated with your care under Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine.
Don’t know he exact amount yet
10
Doctor
Juergen Eisermann
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
10
10
Age 32
1 Embryo Freezing
IVF
Surrogacy
Diminished Ovarian Reserve
East Asian
Income $100K - $199K
Engineer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Eisermann is a trust-worthy doctor who has significant experience in this field. I got one canceled cycle at another clinic, not able to get eggs properly grow at all. However, Dr. Eisermann, from the beginning, giving a treatment plan that is more likely to succeed for me, and the whole IVF cycle was much less pressure compared to the previous canceled one because we only need an injection once a day, and we have confidence with his treatment plan. He is a wonderful doctor.
IVFMD has the highest success rate for frozen eggs in FL and has the highest number of transfers. I would strongly recommend visiting IVFMD if you choose to do IVF in FL. They also provide competitive pricing packages through WinFertility or ARC, which will save a lot of money (40-60%).... The waiting time is acceptable (~10-20 min) with an appointment, much better than the other clinic I went before.... Very quick responder to my emails. Compassionate. Organized.
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Eisermann is a trust-worthy doctor who has significant experience in this field. I got one canceled cycle at another clinic, not able to get eggs properly grow at all. However, Dr. Eisermann, from the beginning, giving a treatment plan that is more likely to succeed for me, and the whole IVF cycle was much less pressure compared to the previous canceled one because we only need an injection once a day, and we have confidence with his treatment plan. He is a wonderful doctor.
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
He is the best, make an appointment directly with him.
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Eisermann has been very personal, confident about his treatment, heart-lightening when we were nervous and made us trust him. He cared about us, provided phone consultation after my retrieval because I am not local, and told me the results have been amazing.
Describe the protocols Juergen Eisermann used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
micro lupron
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Katherine Vasquez)
Very quick responder to my emails. Compassionate. Organized.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
IVFMD has the highest success rate for frozen eggs in FL and has the highest number of transfers. I would strongly recommend visiting IVFMD if you choose to do IVF in FL. They also provide competitive pricing packages through WinFertility or ARC, which will save a lot of money (40-60%).
Describe your experience with your monitoring appointments at IVFMD South Florida Institute for Reproductive Medicine.
The waiting time is acceptable (~10-20 min) with an appointment, much better than the other clinic I went before.
Describe the costs associated with your care under Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine.
$16000
10
Doctor
Juergen Eisermann
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
8
9
Age 31
3 IVF
Poor Egg Quality
Unexplained
Other
Income $50K - $99K
2nd of 2 Docs
Neutral
Strongly Recommends
Unsuccessful
The doctor [Dr. Juergen Eisermann] was great. Was very smart guy. He tries his beSt to explain everything. He did get our hopes up saying we had nothing to worry about. We had questions and concerns which were sometimes put aside. But overall he is great...After my failed IVF I do feel like no one cared to look into the problem but I’ve come to realize that’s all the clinics...He is a bit weird as a communicator but he is great...
It was a bit difficult to reach the staff [at IVFMD South Florida Institute for Reproductive Medicine] but once in the office they were great ! After my failed IVF I do feel like no one cared to look into the problem but I’ve come to realize that’s all the clinics...My nurse coordinator was amazing. Sweet and patient to explain every step of the way. Very positive. The other nurses could use a little niceness but overall Josie was amazing...
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
The doctor was great. Was very smart guy. He tries his beSt to explain everything. He did get our hopes up saying we had nothing to worry about. We had questions and concerns which were sometimes put aside. But overall he is great.
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
He is a bit weird as a communicator but he is great.
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
The doctor was great when I saw him. It was a bit difficult to reach the staff but once in the office they were great ! After my failed IVF I do feel like no one cared to look into the problem but I’ve come to realize that’s all the clinics.
Describe the protocols Juergen Eisermann used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
It’s been 2 years so I don’t really remember. I remember taking cetrotide and menaupure. A couple others which I don’t remember the names to.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Josie )
My nurse coordinator was amazing. Sweet and patient to explain every step of the way. Very positive. The other nurses could use a little niceness but overall Josie was amazing.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
The staff could use some work. A little nicer. The doctors are great and the nurse coordinator was awesome. The checkout staff, some are very nice and some seem like they hate their jobs. The lady who does the blood work is very good at her job. The clinic is clean and seems overall pretty organized. I just wished my concerns were cared for a bit more.
Describe the costs associated with your care under Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine.
I don’t remember the breakdown but it cost about $11500
Describe Juergen Eisermann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
I didn’t get that far in my process.
8
Doctor
Juergen Eisermann
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
9
10
Age 44
IVF
Donor Eggs
Donor Sperm
Diminished Ovarian Reserve
Latinx
Black or African-American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr, Maria Bustillo] took the time to answer my questions and I felt she was candid and very knowledgeable regarding my situation and biological capabilities...She knows her field. Willingly shared her knowledge and doesn't hesitate to provide the right information regarding my case. I appreciated the insight and also her ability to "cut to the chase". She took her time in discussing my options during my consultation and was a pleasure during my physical examination. New Patient Advice
No self parking at the South Miami location [of IVFMD South Florida Institute for Reproductive Medicine] (so bring cash). Check in and wait time is a breeze. Your office visits/consultations dont feel rushed. They're very organized and the office is always spic-n-span...They [nurses] are so kind, considerate and true professionals...[Dr. Bustillo's] candid and knowledgeable. Since she has very strong clinical background and a pioneer in her field, you can tell she thrives with the science of her practice. Her style is not necessarily therapeutic but I didn't go to her for emotional support. I'm seeking, and found, a doctor that is well-versed in her field especially since my case requires a lot of medical attention.
How was your experience with Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
She knows her field. Willingly shared her knowledge and doesn't hesitate to provide the right information regarding my case. I appreciated the insight and also her ability to "cut to the chase". She took her time in discussing my options during my consultation and was a pleasure during my physical examination.
What's one piece of advice would you give a prospective patient of Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
She's candid and knowledgeable. Since she has very strong clinical background and a pioneer in her field, you can tell she thrives with the science of her practice. Her style is not necessarily therapeutic but I didn't go to her for emotional support. I'm seeking, and found, a doctor that is well-versed in her field especially since my case requires a lot of medical attention.
During treatment, were you treated like a number or a human with Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
She took the time to answer my questions and I felt she was candid and very knowledgeable regarding my situation and biological capabilities.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine.
They are so kind, considerate and true professionals.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
No self parking at the South Miami location (so bring cash). Check in and wait time is a breeze. Your office visits/consultations dont feel rushed. They're very organized and the office is always spic-n-span.
Describe the costs associated with your care under Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine.
My insurance is covering the majority of the costs (I'm responsible for deductible and copay.
9
Doctor
Maria Bustillo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Unknown Success
10
10
Age 37
5 IUI
Diminished Ovarian Reserve
Unexplained
Latinx
Income $100K - $199K
Operations
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Taylor is a true professional. We have been to other Doctors in South Florida but prefer to stay with Dr. Taylor since she truly cares about her patients. Since starting treatment with her she relocated to a city two hours away from us and we still drive up to see her when needed. We will highly recommend Dr Taylor to anyone. She has a special touch with her patients...Two IUI cycles First cycle Clomid days 5-9. Ovidrel trigger shot CD 12 and IUI CD 14 the progesterone cd 19 and beta a week later. Second IUI cycle Clomid cd 4-8 and now cd 12 doing IUI
All the ladies that work at IVFMD are great...I came to this clinic following Dr Taylor from her old clinic when she relocated and so far my experience has been great. I haven’t experience any issue other than sometimes having to wait for a call back but that’s the usual in all clinics...Two IUI cycles First cycle Clomid days 5-9. Ovidrel trigger shot CD 12 and IUI CD 14 the progesterone cd 19 and beta a week later. Second IUI cycle Clomid cd 4-8 and now cd 12 doing IUI
How was your experience with Joelle Taylor at IVFMD South Florida Institute for Reproductive Medicine?
She is the best in her field. I will highly recommend her to anyone. Dr Taylor is caring, compassionate and really cares about her patients. Infertility is a difficult journey and Dr Taylor really gives her patients her all.
What's one piece of advice would you give a prospective patient of Joelle Taylor at IVFMD South Florida Institute for Reproductive Medicine?
Trust her, she only wants what’s best for you.
During treatment, were you treated like a number or a human with Joelle Taylor at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Taylor is a true professional. We have been to other Doctors in South Florida but prefer to stay with Dr. Taylor since she truly cares about her patients. Since starting treatment with her she relocated to a city two hours away from us and we still drive up to see her when needed. We will highly recommend Dr Taylor to anyone. She has a special touch with her patients.
Describe the protocols Joelle Taylor used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
Two IUI cycles First cycle Clomid days 5-9. Ovidrel trigger shot CD 12 and IUI CD 14 the progesterone cd 19 and beta a week later. Second IUI cycle Clomid cd 4-8 and now cd 12 doing IUI
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
All the ladies that work at IVFMD are great.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
I came to this clinic following Dr Taylor from her old clinic when she relocated and so far my experience has been great. I haven’t experience any issue other than sometimes having to wait for a call back but that’s the usual in all clinics.
Describe the costs associated with your care under Joelle Taylor at IVFMD South Florida Institute for Reproductive Medicine.
My copayment from my insurance for IUI was $500 and for monitoring $40
10
Doctor
Joelle Taylor
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Successful
10
10
Age 39
4 IUI
1 IVF
1 Egg Freezing
1 Embryo Freezing
Donor Eggs
Donor Sperm
Diminished Ovarian Reserve
Uterine Fibroids
Latinx
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Bustillo was very honest and treated me according to me infertility issues and not like another patient. She not only cared for me but also for my family. Highly recommend her. ... She recommend more surgery to remove my fibroids, recommended to use donor eggs and added multiple vitamins. All of them work and was able to finally get pregnant ...
A little hard to get an initial appointment [at IVFMD South Florida Institute for Reproductive Medicine] it once you get in they take care of you. Very professional and caring. Recommend this clinic to everybody. The clinic is very clean and modern, calm environment. ... She [Dr. Bustillo] recommend more surgery to remove my fibroids, recommended to use donor eggs and added multiple vitamins. All of them work and was able to finally get pregnant
How was your experience with Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
Dr Bustillo is an amazing doctor, she got me pregnant after 2 other infertility doctors wasted my money, time and emotional energy. Dr Bustillo was very honest and treated me according to me infertility issues and not like another patient. She not only cared for me but also for my family. Highly recommend her.
What's one piece of advice would you give a prospective patient of Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
She might seem a little dry and blunt but if you are able to look passed that she will find the right treatment and get you pregnant!
During treatment, were you treated like a number or a human with Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
Dr Bustillo was very clear about my treatment and infertility issues. She treated my according to my specific issues. She was extremely nice and caring to me and my family.
Describe the protocols Maria Bustillo used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
She recommend more surgery to remove my fibroids, recommended to use donor eggs and added multiple vitamins. All of them work and was able to finally get pregnant
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
Very profesional and compassionate
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
A little hard to get an initial appointment it once you get in they take care of you. Very professional and caring. Recommend this clinic to everybody. The clinic is very clean and modern, calm environment.
10
Doctor
Maria Bustillo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
10
10
Age 41
2 IVF
Tubal Blockage
European
Ashkenazi Jewish
Middle Eastern
Income $0 - $49K
Writer
5th of 5 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Eiserman is a] Very good doctor very thorough and treats you with respect for me and my husband like him very much very courteous and explains everything. Office is very clean clinic doctor very smart knows what next steps are...We started a pep treatment and he recommended supplements for the first time in my life I have been looking for a doctors that’s not just going to send you prescriptions and off you go he is very smart knows all the steps to take prior to any procedures.
[the IVFMD South FIRM is] Very clean I have nothing bad to say about this clinic all positive things very nice clinic nice staff nice doctors. Good communication great plans for you IVF procedures. If you a new patient ask all the questions you have Because they get answered they are very thorough here...[nurses are] Very nice a professional and they respond quickly when you call them
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Very good doctor very thorough and treats you with respect for me and my husband like him very much very courteous and explains everything. Office is very clean clinic doctor very smart knows what next steps are.
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Would recommend to go there
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
He is very kind
Describe the protocols Juergen Eisermann used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
We started a pep treatment and he recommended supplements for the first time in my life I have been looking for a doctors that’s not just going to send you prescriptions and off you go he is very smart knows all the steps to take prior to any procedures.
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
Very nice a professional and they respond quickly when you call them
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Very clean I have nothing bad to say about this clinic all positive things very nice clinic nice staff nice doctors. Good communication great plans for you IVF procedures. If you a new patient ask all the questions you have Because they get answered they are very thorough here.
Describe the costs associated with your care under Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine.
It’s a little pricey but you get what you pay for
10
Doctor
Juergen Eisermann
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2020, Unknown Success
6
6
Age 36 - 39
6 IUI
5 IVF
5 Egg Freezing
5 Embryo Freezing
Poor Egg Quality
Unexplained
East Asian
Income $50K - $99K
2nd of 2 Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
He [Dr Kenneth Gelman] listens. That’s his biggest strength...He heard and listened to everything I had to say. Appreciate him letting me try the different things I had researched about...However, after many failed cycles, I am disappointed that we kept doing the same things again and again. There was not much of a drastic change in treatments.
They [staff at IVFMD South Florida Institute for Reproductive Medicine] are very patient and kind...Short wait time. Very organized...failed to call with results of how many embryos made it to day 5. It was nerve racking wait to get in touch with someone the next day...on the expensive side and we have spent more than $80,000 through this process with nothing to show...I still have hope since we were recommended to start on donor eggs.
How was your experience with Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
He listens. That’s his biggest strength. However, after many failed cycles, I am disappointed that we kept doing the same things again and again. There was not much of a drastic change in treatments.
During treatment, were you treated like a number or a human with Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
He heard and listened to everything I had to say. Appreciate him letting me try the different things I had researched about.
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
Very prompt in responses.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Short wait time. Very organized. Could just have better results. Hopefully we will get there someday. I still have hope since we were recommended to start on donor eggs. However, be prepared and ready to ask questions. They are very patient and kind.
Describe the costs associated with your care under Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine.
It was on the expensive side and we have spent more than $80,000 through this process with nothing to show for it :(
What specific things went wrong at IVFMD South Florida Institute for Reproductive Medicine?
  • Provided conflicting information
Describe the specific things that went wrong at IVFMD South Florida Institute for Reproductive Medicine.
They failed to call with results of how many embryos made it to day 5. It was nerve racking wait to get in touch with someone the next day.
6
Doctor
Kenneth Gelman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
7
6
Age 37 - 38
IUI
2 IVF
Recurrent Pregnancy Loss
Unexplained
East Asian
Income $50K - $99K
Only Doc Seen
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
He [Dr. Gelman] is experienced and did provide the information and wealth of knowledge needed. Will it work? Too early to know. We will know when we have gone through the frozen embryo transfer or fresh transfer with him.... [IVF MD S. Fl Inst for Repro Med] Need more compassionate one on one care. It is not bad, but sometimes the wait times can be long! That can be improved. Also, the financial department can get better.
[IVF MD S. Fl Inst for Repro Med] Need more compassionate one on one care. It is not bad, but sometimes the wait times can be long! That can be improved. Also, the financial department can get better. They are not very responsive and don’t treat you as humans....they can have a more compassionate approach. But the best thing is that we can email them and hear back from them almost immediately.
How was your experience with Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
He is experienced and did provide the information and wealth of knowledge needed. Will it work? Too early to know. We will know when we have gone through the frozen embryo transfer or fresh transfer with him.
What's one piece of advice would you give a prospective patient of Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
Ask all the questions
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
The organization can be better. But definitely heard back via email almost immediately if I asked a question.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Need more compassionate one on one care. It is not bad, but sometimes the wait times can be long! That can be improved. Also, the financial department can get better. They are not very responsive and don’t treat you as humans.
Describe your experience with your monitoring appointments at IVFMD South Florida Institute for Reproductive Medicine.
It did feel like a cattle call.
Describe the costs associated with your care under Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine.
Around $13000 for a fresh IVF cycle.
What specific things went wrong at IVFMD South Florida Institute for Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at IVFMD South Florida Institute for Reproductive Medicine.
As I mentioned before, they can have a more compassionate approach. But the best thing is that we can email them and hear back from them almost immediately.
7
Doctor
Kenneth Gelman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unknown Success
10
10
Age 35 - 36
IVF
Donor Eggs
Other
Other
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She's the best. Extremely detailed. She will sit down and explain everything for hours step by step....Shes my second doctor. We are in process of transferring my embryos from my previous doctor. So after the initial consultation and all the followup testing she's done have been amazing. She is extremely detailed and excellent communicator.... i was assigned dr. thompson and her staff which was the best choice for me.
the entire IVF MD staff are all amazing. i was assigned dr. thompson and her staff which was the best choice for me. its easy to communicate with anyone in the office whether its for an appointment or results.... I haven't paid for my frozen embryo transfer yet but about $2k in the testing and initial appointments.... We are in process of transferring my embryos from my previous doctor. So after the initial consultation and all the followup testing she's done have been amazing. She is extremely detailed and excellent communicator.
How was your experience with Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine?
Shes my second doctor. We are in process of transferring my embryos from my previous doctor. So after the initial consultation and all the followup testing she's done have been amazing. She is extremely detailed and excellent communicator.
What's one piece of advice would you give a prospective patient of Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine?
with anything, interview more than one doctor. trust your gut. To me dr thompson is the best doctor for me. she's treats you like a human and compassion for the process.
During treatment, were you treated like a number or a human with Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine?
She's the best. Extremely detailed. She will sit down and explain everything for hours step by step.
Describe the protocols Kimberly Thompson used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
doing one frozen embryo transfer in november
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: vanessa)
the entire IVF MD staff is amazing. not one problem.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
the entire IVF MD staff are all amazing. i was assigned dr. thompson and her staff which was the best choice for me. its easy to communicate with anyone in the office whether its for an appointment or results.
Describe the costs associated with your care under Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine.
I haven't paid for my frozen embryo transfer yet but about $2k in the testing and initial appointments.
Describe Kimberly Thompson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
i am choosing 2 embryos
10
Doctor
Kimberly Thompson
Humanity
Communication
Frequency Seen
Compassion
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
10
10
Age 39 - 40
2 IVF
Diminished Ovarian Reserve
PCOS
Poor Egg Quality
European
Other
Income $100K - $199K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
My care was 100% personalized and it was evident that Dr. Roseff truly cared about me as a patient and had a vested interest in seeing me succeed...he is incredibly knowledgeable and very compassionate....will start you on supplements and/or see his nutritionist on staff as needed before starting an egg retrieval cycle, to maximize your egg health and ensure your body is in a good place initially. He included a growth hormone in the egg retrieval cycle that was expensive and not covered by insurance however can help with positive outcomes. I had 2 genetically normal embryos after my first egg retrieval. I chose to do a 2nd egg retrieval and had 1 genetically normal embryo. I did the 2nd egg retrieval as my egg quality was poor and I wanted to get as many embryos as possible while I still could.
[IVFMD South Florida Institute for Reproductive Medicine is an] Awesome group of clinics, with multiple locations. You will spend the majority of your time in the Boca Raton office, however any bigger test or procedure like an egg retrieval or embryo transfer will be done in another one of their offices. It’s seamless to visit other offices and the staff is amazing at each one...They [nurses] are so friendly and can truly answer any question (or will confer with Dr. Roseff on your behalf if needed). They personally d injection training and are so patient with people like me who have no medical background. I truly enjoy seeing them!
How was your experience with Scott Roseff at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Roseff is amazing - he is incredibly knowledgeable and very compassionate. He is a true expert in fertility and issues women experience, including PCOS (which many doctors don’t seem to understand).
What's one piece of advice would you give a prospective patient of Scott Roseff at IVFMD South Florida Institute for Reproductive Medicine?
Even if there is a seemingly long wait for an appointment, he is worth it! There’s a reason he can be more difficult to get in with than most local fertility doctors. If you try to go to somebody else, you will wish you had just started with him. Once you meet him, you will have full confidence that you are in the right place.
During treatment, were you treated like a number or a human with Scott Roseff at IVFMD South Florida Institute for Reproductive Medicine?
My care was 100% personalized and it was evident that Dr. Roseff truly cared about me as a patient and had a vested interest in seeing me succeed.
Describe the protocols Scott Roseff used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
Dr. Roseff will start you on supplements and/or see his nutritionist on staff as needed before starting an egg retrieval cycle, to maximize your egg health and ensure your body is in a good place initially. He included a growth hormone in the egg retrieval cycle that was expensive and not covered by insurance however can help with positive outcomes. I had 2 genetically normal embryos after my first egg retrieval. I chose to do a 2nd egg retrieval and had 1 genetically normal embryo. I did the 2nd egg retrieval as my egg quality was poor and I wanted to get as many embryos as possible while I still could.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Kristi Rohrbacher)
Kristi (and Jasmine) are fantastic! They are so friendly and can truly answer any question (or will confer with Dr. Roseff on your behalf if needed). They personally d injection training and are so patient with people like me who have no medical background. I truly enjoy seeing them!
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Awesome group of clinics, with multiple locations. You will spend the majority of your time in the Boca Raton office, however any bigger test or procedure like an egg retrieval or embryo transfer will be done in another one of their offices. It’s seamless to visit other offices and the staff is amazing at each one.
Describe your experience with your monitoring appointments at IVFMD South Florida Institute for Reproductive Medicine.
Monitoring appointments need to be completed by around 10am. They start as early as 7am. They’re typically easy to schedule your preferred time within that window.
Describe the costs associated with your care under Scott Roseff at IVFMD South Florida Institute for Reproductive Medicine.
Roughly $30,000 after insurance (and this included off site acupuncture, the on-site nutritionist, and all medications and supplements.
Describe Scott Roseff's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
I appreciated that Dr. Roseff has the confidence to transfer a single embryo and do everything he can up front to help it be successful.
10
Doctor
Scott Roseff
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Successful
10
10
Age 27
1 Fertility Medications
Ashkenazi Jewish
Income $200K - $499K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Roseff took his time to understand me as a patient. We conceived naturally and he was there every step of the way until discharge making sure the pregnancy was healthy and viable. He is experienced and conservative in his approach. I felt like I was in competent, professional and caring hands throughout the whole experience...would be booked for three weeks in a row...truly cared about each individual patient. He took his time throughout all the visits and had my best interests at heart.
I ensured all labs [from IVFMD South Florida Institute for Reproductive Medicine] were sent to a lab in my network as opposed to their specialty lab so I did not have to pay out of pocket...The clinic runs smoothly and I never had to wait long for an appointment. The atmosphere is clean and welcoming. A weakness would be accommodating re scheduling appointments since the doctor would be booked for three weeks in a row...She [nurse] was confident and reassuring.
How was your experience with Scott Roseff at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Roseff took his time to understand me as a patient. We conceived naturally and he was there every step of the way until discharge making sure the pregnancy was healthy and viable. He is experienced and conservative in his approach. I felt like I was in competent, professional and caring hands throughout the whole experience.
What's one piece of advice would you give a prospective patient of Scott Roseff at IVFMD South Florida Institute for Reproductive Medicine?
Make sure you speak with your insurance company prior to any tests or labs being sent out to verify if it is in your network.
During treatment, were you treated like a number or a human with Scott Roseff at IVFMD South Florida Institute for Reproductive Medicine?
I felt like Dr. Roseff truly cared about each individual patient. He took his time throughout all the visits and had my best interests at heart.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Kristi)
She was confident and reassuring.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
The clinic runs smoothly and I never had to wait long for an appointment. The atmosphere is clean and welcoming. A weakness would be accommodating re scheduling appointments since the doctor would be booked for three weeks in a row.
Describe the costs associated with your care under Scott Roseff at IVFMD South Florida Institute for Reproductive Medicine.
Co-payments for office visits. I ensured all labs were sent to a lab in my network as opposed to their specialty lab so I did not have to pay out of pocket.
10
Doctor
Scott Roseff
Humanity
Communication
Frequency Seen
Compassion
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
2
1
Age 33 - 35
4 IUI
1 IVF
Diminished Ovarian Reserve
Tubal Blockage
Other
Income $50K - $99K
Entrepreneur
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I would have loved if she was more proactive and involved in patient care and treatment. ... When I. Actually met with Dr Alford I trusted her and liked her a lot. But my treatment mostly was done via the other staff. There was no real follow up from the Dr directly, a lot of it seemed delegated off and I felt like I should be dealing with the Dr. when dealing with the Dr she does seem knowledgeable and she was very nice.
Very difficult to just talk to someone on the phone. ... My other issue with this clinic [IVFMD S. FL Inst for Repro Med] was the fact that they truly acted like they had no care for me whatsoever when a year and a half of treatment resulted in nothing they didn’t even bother to call or follow up after my last treatment. I was so disappointed I had spent the equivalent of an IVF cycle and it was like they didn’t even care. ... [Nurses] Vicky, Katie and Danielle couldn’t have been more amazing. ...
How was your experience with Connie Alford at IVFMD South Florida Institute for Reproductive Medicine?
When I. Actually met with Dr Alford I trusted her and liked her a lot. But my treatment mostly was done via the other staff. There was no real follow up from the Dr directly, a lot of it seemed delegated off and I felt like I should be dealing with the Dr. when dealing with the Dr she does seem knowledgeable and she was very nice. I would have loved if she was more proactive and involved in patient care and treatment.
What's one piece of advice would you give a prospective patient of Connie Alford at IVFMD South Florida Institute for Reproductive Medicine?
Push her to give you several options. Ask clearly how involved she will be with your treatment.
During treatment, were you treated like a number or a human with Connie Alford at IVFMD South Florida Institute for Reproductive Medicine?
Very difficult to just talk to someone on the phone. I do t think they ever just answered the phone when I called. Usually I had to leave a message (or 2) to get a call back. Or calling the main number was hard to even reach my local office. When all my iui ‘s failed and the next step was ivf, I never even got a follow up call from the Dr or clinic. It was up to me completely to take it the next step. I wanted them to at least reach out to say , hey we’re sorry but let’s move on, when can we do your ivf consultation.
Describe the protocols Connie Alford used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
I have a blocked tube but otherwise I’m healthy. My husband has no issues. So she started with just timed intercourses paired with ovidrel. She estimated I would be pregnant in 12 months because we knew some months I would ovulate from the blocked side as month 12 approached, I (not the Dr) pushed the conversation as to what is next. IUU was the next step and she said 3-4 was ok. Those all failed. We had met and discussed after the iui, if they didn’t work, we would need to do a consultation for ivf. After my last iui, I basically got the neg test and that’s the last I heard from them. When I called to schedule the ivf consultation they never returned my call. I called a 2nd time and did set an appointment (earliest was like 3 weeks later). I ultimately cancelled it because I no longer felt I wanted to do business with them. Which was a shame because I loved the nursing staff.
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
Vicky, Katie and Danielle couldn’t have been more amazing. Stephanie at the front desk was also very good, Jessica at the front desk was awful to deal with at every encounter. She never smiled, embarrassed my husband multiple times when dropping off his sample (by literally screaming his first and last name across a waiting room of people) while he was holding his baggie. Rolled her eyes if I had a specific appointment request for time due to work.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
They are definitely volume-based and run this operation as Very much business oriented as opposed to client care oriented. The strength that they had was they were very convenient to my house which helped for early morning appointments and multiple appointments in one week .
Describe the costs associated with your care under Connie Alford at IVFMD South Florida Institute for Reproductive Medicine.
Each timed cycle cost about $800. Each iui cycle was closer to $1200.
Describe Connie Alford's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
We never discussed this.
What specific things went wrong at IVFMD South Florida Institute for Reproductive Medicine?
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at IVFMD South Florida Institute for Reproductive Medicine.
My two main negative issues with this clinic was the front desk person the one that most patients deal with one coming and going for a nearly every single appointment . My other issue with this clinic was the fact that they truly acted like they had no care for me whatsoever when a year and a half of treatment resulted in nothing they didn’t even bother to call or follow up after my last treatment. I was so disappointed I had spent the equivalent of an IVF cycle and it was like they didn’t even care.
2
Doctor
Connie Alford
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
1
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Naples
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
9
9
Age 32 - 33
4 IUI
1 IVF
1 Egg Freezing
Donor Sperm
PCOS
Recurrent Pregnancy Loss
European
Income $50K - $99K
Teacher
2nd of 2 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Alford is fantastic. She is sweet and explains everything in complete detail. She also works to be as accommodating as possible for me.... We did a standard IVF cycle starting with birth control. From there, we did Gonal-F and Menopur, both of which had to be increased multiple times. My eggs mature late, so my retrieval was pushed back to the very last day they could do it before moving me to a different office. We did a freeze-all cycle. At retrieval, we got 25 eggs, but only 6 were mature. Of those six, only 3 made it to blastocyst.
IVFMD has a fantastic team for the most part. The doctor is knowledgeable and wants to help her patients. The clinical staff and overall office is, at times, chaotic and poorly run. We were often times given information about IVF requirements, like BMI, blood pressure, and Pap smears, at the last minute. In fact, I was told four weeks out that I had to lose six pounds or else my cycle would be cancelled. When I asked why I hadn't been told about this requirement sooner, I was told that they had "suggested" I lose weight as if it meant the same thing as "had to."
How was your experience with Connie Alford at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Alford is fantastic. She is sweet and explains everything in complete detail. She also works to be as accommodating as possible for me. My drive to her clinic is an hour and my work schedule does not afford me much time off. Her staff has done their best to work around my schedule and she has been very sensitive of my feelings while I navigate my second miscarriage.
What's one piece of advice would you give a prospective patient of Connie Alford at IVFMD South Florida Institute for Reproductive Medicine?
Please give all IVF patients the rules as early as possible, especially if there is some line they aren't meeting, like blood pressure or BMI. This will give patients the most time to get to where the need to be to move forward and reduce stress in the overall process.
During treatment, were you treated like a number or a human with Connie Alford at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Alford is fantastic. The IVF nurses and ultrasound technicians are fantastic, but her other nursing and office staff were generally rude and heartless. There have been multiple times where I have left the office in tears because of certain individuals working there.
Describe the protocols Connie Alford used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
We did a standard IVF cycle starting with birth control. From there, we did Gonal-F and Menopur, both of which had to be increased multiple times. My eggs mature late, so my retrieval was pushed back to the very last day they could do it before moving me to a different office. We did a freeze-all cycle. At retrieval, we got 25 eggs, but only 6 were mature. Of those six, only 3 made it to blastocyst.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Katy)
Katy is fantastic. She is sweet and has a sense of humor. She made us feel at ease about the IVF process and was there to answer questions by phone or email whenever we needed during that time. Danielle was another nurse that we loved. She was fantastic and very compassionate as well. Vicki, one of the nurses, was less so. There were multiple times when she played off office oversights and made us feel as though we were at fault for her clinic's screw ups. We were constantly given information from her at the last minute about BMI and blood pressure requirements. She asked us questions like "are you taking your medications like you're supposed to" as if we'd flush 20k down the toilet. Her tone was generally condescending and she took everything entirely too seriously but then would berate us about needing to reduce our stress level.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
IVFMD has a fantastic team for the most part. The doctor is knowledgeable and wants to help her patients. The clinical staff and overall office is, at times, chaotic and poorly run. We were often times given information about IVF requirements, like BMI, blood pressure, and Pap smears, at the last minute. In fact, I was told four weeks out that I had to lose six pounds or else my cycle would be cancelled. When I asked why I hadn't been told about this requirement sooner, I was told that they had "suggested" I lose weight as if it meant the same thing as "had to." This happened again with my blood pressure and pap smear results as well as a couple of times when last minute appointments had to be made, requiring me to take off work last minute.
Describe the costs associated with your care under Connie Alford at IVFMD South Florida Institute for Reproductive Medicine.
$20,000 - $22,000 for IVF, medications, and associated ultrasounds and procedures.
Describe Connie Alford's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
She was very informative about the risks of transferring multiple embryos, but told us that in the end, the choice was up to us. We elected to do a single transfer after learning all the risks about twin pregnancies.
What specific things went wrong at IVFMD South Florida Institute for Reproductive Medicine?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at IVFMD South Florida Institute for Reproductive Medicine.
We started going in October with the idea that we would do IVF in June. I was told I "should see" a doctor about my blood pressure even though I told them it was only high at the office and that I "should probably" try to lose some weight. Jump ahead to MAY and I am told that: 1. I MUST lose weight to get my BMI under 36 or my cycle will be cancelled. (4 weeks out) 2. I MUST be seen by a doctor for my blood pressure or my cycle will be cancelled. (2 weeks out) 3. I MUST have a pap smear done or my cycle will be cancelled. (2 weeks out) Why wasn't I told all of this IN OCTOBER when we decided on IVF to begin with? The DAY BEFORE my transfer, I am called and told I need to come in that morning for more blood work and that the lack of appointment being made already was simply an oversight.
9
Doctor
Connie Alford
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Naples
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
9
9
Age 40
1 Fertility Medications
Other
Other
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Alford is a very intelligent woman and she knows exactly what she is doing. Which eases the stress that comes with this situation. She has an educated and caring answer for any and all questions. We did have a hard time socially with her as my wife and I are very outgoing and social. She knows her stuff and cares but there isn’t much time for jokes and chit chat, which is understandable. Her heart is in the right place and that means the world to us.
IVFMD of Naples has an extremely caring staff. Their want and need to help with our infertility needs is very focused and supportive. Their weakness are not communicating about some hidden costs and explaining all that is covered in their packages.... My wife and myself receive phone calls from our nurse letting us know exactly what is going on. Jodi is always willing to work with us and help us when we come to any toad blocks. All of the nurses at the office are pleasant, caring and genuinely exited for their patients.
How was your experience with Connie Alford at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Alford is a very intelligent woman and she knows exactly what she is doing. Which eases the stress that comes with this situation. She has an educated and caring answer for any and all questions. We did have a hard time socially with her as my wife and I are very outgoing and social. She knows her stuff and cares but there isn’t much time for jokes and chit chat, which is understandable. Her heart is in the right place and that means the world to us.
What's one piece of advice would you give a prospective patient of Connie Alford at IVFMD South Florida Institute for Reproductive Medicine?
Be ready financially. Most insurances do not cover her services and it is costly. Be ready for fees that you didn’t expect. Such as lab work and a few procedures. Be sure to ask as we were surprised a few times .
During treatment, were you treated like a number or a human with Connie Alford at IVFMD South Florida Institute for Reproductive Medicine?
I am always greeted with a smile and a warm personable hello. All of the nurses we have encountered have never rushed us and were always eager to ease our anxieties.
Describe the protocols Connie Alford used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
To date we have had our consult, my wife started with an SIS, this is a saline ultrasound used to look at the uterus and cervix. Now we are starting with the meds and have weekly blood tests and ultrasounds to check hormone levels and monitor the uterine lining. We will be doing the IVF transfer in the next coming weeks.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Jodi)
My wife and myself receive phone calls from our nurse letting us know exactly what is going on. Jodi is always willing to work with us and help us when we come to any toad blocks. All of the nurses at the office are pleasant, caring and genuinely exited for their patients.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
IVFMD of Naples has an extremely caring staff. Their want and need to help with our infertility needs is very focused and supportive. Their weakness are not communicating about some hidden costs and explaining all that is covered in their packages.
Describe the costs associated with your care under Connie Alford at IVFMD South Florida Institute for Reproductive Medicine.
The clinic offers packages that relate to your specific needs. They are costly and not everything is included.
Describe Connie Alford's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
Dr. Alford suggested that if we had strong embryos to only do a single transfer but if they are weak to do a multiple embryo transfer.
9
Doctor
Connie Alford
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Naples
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
9
9
Age 35
1 Fertility Medications
Other
Other
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Alford] is very busy but we always get just what we need at every visit...seems to know exactly what she is doing. She doesn’t mind our tedious questions and always has an answer for us...Be ready to move at a slower pace than you think. This is not exactly a bad thing but it is nice to know ahead of time. Dr. Alford is wonderful but don’t expect too many warm and fuzzies! She means well and cares but is not overally warm and fuzzy.
The process took longer than expected [at IVFMD South Florida Institute for Reproductive Medicine] to even start with the actual ivf medications and preliminary medications. They are highly knowledgeable and organized. This helps greatly with having confidence in the whole team...The nurses and office staff are always quick to answer my questions. They are thoughtful and understanding during this delicate time.
How was your experience with Connie Alford at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Alford seems to know exactly what she is doing. She doesn’t mind our tedious questions and always has an answer for us. She is very busy but we always get just what we need at every visit. It seems that everyone in our town has gone to her! Every time we mention her, someone will say they know someone who has been to her and has had a great experience. This gives us great confidence in her and her staff.
What's one piece of advice would you give a prospective patient of Connie Alford at IVFMD South Florida Institute for Reproductive Medicine?
Be ready to move at a slower pace than you think. This is not exactly a bad thing but it is nice to know ahead of time. Dr. Alford is wonderful but don’t expect too many warm and fuzzies! She means well and cares but is not overally warm and fuzzy.
During treatment, were you treated like a number or a human with Connie Alford at IVFMD South Florida Institute for Reproductive Medicine?
The nurses and office staff are always quick to answer my questions. They are thoughtful and understanding during this delicate time.
Describe the protocols Connie Alford used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
Right now we are only taking the preliminary medications before ivf that will happen in March.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Jodi)
Our nurse has been the best in this whole process. She answers my questions promptly ( and I have a lot of questions!) She is caring and compassionate and it feels great to have her as a support!
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
The beginning stages are quite confusing but just keep asking questions. I learned that they are used to it and welcome the concerns. The process took longer than expected to even start with the actual ivf medications and preliminary medications. They are highly knowledgeable and organized. This helps greatly with having confidence in the whole team.
Describe the costs associated with your care under Connie Alford at IVFMD South Florida Institute for Reproductive Medicine.
About 10,000.
Describe Connie Alford's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
She suggest single but will do multiple if you would like it.
9
Doctor
Connie Alford
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Naples
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2017, Successful
10
10
Age 30 - 31
2 IUI
IVF
Male Factor
Other
Income $50K - $99K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
I thought seeing Dr. Alford was a good experience as a patient and I have referred her to a couple other friends as well. In general, other than the major procedures, I didn't see her as much, but I saw the nurses almost every other day during treatments/blood work. I think that Dr. Alford was very professional throughout the process and explained things to me in a way that I was able to understand...Dr. Alford thought that only one embryo had taken and then it ended up that both embryos had taken and I was pregnant with twins. Dr. Alford realized it on our second or third ultrasound.
The whole office staff[at IVFMD] was very welcoming and made me feel good every time I had to go in for an appointment...Stephanie, the receptionist, was always very friendly and welcoming. She was always able to answer any scheduling or payment questions... I truly loved having them as my nurses throughout this process...One time when I received a call about my medications and any changes to the medications or dosages, they gave me the wrong information.
How was your experience with Connie Alford at IVFMD South Florida Institute for Reproductive Medicine?
I thought seeing Dr. Alford was a good experience as a patient and I have referred her to a couple other friends as well. In general, other than the major procedures, I didn't see her as much, but I saw the nurses almost every other day during treatments/blood work. I think that Dr. Alford was very professional throughout the process and explained things to me in a way that I was able to understand.
What's one piece of advice would you give a prospective patient of Connie Alford at IVFMD South Florida Institute for Reproductive Medicine?
Don't expect things to happen over night ... going through fertility treatments is a crazy roller coaster of emotions and a BIG waiting game. When we first saw Dr. Alford, we had already accepted the fact that we would need to do IVF and wanted to start the process right away. Of course, you still have to go through lots of testing, and waiting for your cycle, and other things that impact timing of everything so it is important to be patient. I know, much easier said than done!
During treatment, were you treated like a number or a human with Connie Alford at IVFMD South Florida Institute for Reproductive Medicine?
The whole office staff was very welcoming and made me feel good every time I had to go in for an appointment.
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
I loved all 3 of the nurses! They became like my family over the months of my visits, especially when I had to see them almost every day. They were very compassionate towards me throughout the whole process and always answered my questions. I truly loved having them as my nurses throughout this process.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Stephanie, the receptionist, was always very friendly and welcoming. She was always able to answer any scheduling or payment questions and always willing to help in any way. She was a smiling, friendly face to see anytime you entered the clinic!
Describe the costs associated with your care under Connie Alford at IVFMD South Florida Institute for Reproductive Medicine.
Our one IVF fresh cycle cost close to $12,000 before medications. I believe we paid almost $3,000 total in medications.
Describe Connie Alford's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
At first, Dr. Alford highly recommended only transferring one embryo. However, my husband and I were set on transferring two. When it came down to it, we ended up only having 2 embryos to transfer, none to freeze, and she agreed that we should transfer both. I am currently pregnant with twins and my husband and I are thrilled!
What specific things went wrong at IVFMD South Florida Institute for Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at IVFMD South Florida Institute for Reproductive Medicine.
One time when I received a call about my medications and any changes to the medications or dosages, they gave me the wrong information. Also, at first, when we first found out I was pregnant, Dr. Alford thought that only one embryo had taken and then it ended up that both embryos had taken and I was pregnant with twins. Dr. Alford realized it on our second or third ultrasound.
10
Doctor
Connie Alford
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Naples
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016, Successful
10
N/A
Age 30
2 IUI
1 IVF
Diminished Ovarian Reserve
Male Factor
Income $100K - $199K
Lawyer
Only Doc Seen
Strongly Recommends
Successful
When we had our first consultation, we were scared.... She [Dr. Connie Alford] was honest about the testing we needed to have done. Even though it was unlikely to uncover a problem, it did uncover a problem - a fixable one. Dr. Alford truly cared about solving the mystery of our infertility. She was very present - in other words, if I had questions/concerns, she was there to answer them in a clear, concise, and honest way. There was no beating around the bush or false hope. In fact, she set our expectations low. She told us to hope for 3 viable embryos. We got 7.
The whole clinic [IVFMD South Florida Institute for Reproductive Medicine] itself is very welcoming. The actual office is very clean, easy to find, etc. The staff is great start-finish. Stephanie at the front makes a great first impression on behalf of the entire office. She is the insurance guru and saved me A LOT of money. There were a few times when appointments ran late, but for the most part we were seen on time and without a hassle. I could honestly cry happy tears knowing that we were taken care of so well. Vicki and Jennifer are two of the most skilled nurses I have ever met. Katie was new when I was finishing up, so I did not get to know her as well, but she was so pleasant every time I saw her, and seems like she is just as well-equipped as Vicki and Jen. The staff in the back (the embryologist and other folks you don't really see as much) were also very warm and encouraging. Everyone always had a smile on their face, and jumped to help whenever we needed it. Leaving was very bitter-sweet.
How was your experience with Connie Alford at IVFMD South Florida Institute for Reproductive Medicine?
When we had our first consultation, we were scared. My husband felt like there was a little bit of a sales pitch going on. However, in hindsight, he has completely re-evaluated and now understands exactly why Dr. Alford told us everything she told us. She was honest about the testing we needed to have done. Even though it was unlikely to uncover a problem, it did uncover a problem - a fixable one. Dr. Alford truly cared about solving the mystery of our infertility. She was very present - in other words, if I had questions/concerns, she was there to answer them in a clear, concise, and honest way. There was no beating around the bush or false hope. In fact, she set our expectations low. She told us to hope for 3 viable embryos. We got 7. Even when we got a positive pregnancy test, we were cautioned about getting through the first trimester. Dr. Alford was usually there when I had weekend appointments. She was excited and happy when we got pregnant. I think she really cared about us as people, not just patients.
What's one piece of advice would you give a prospective patient of Connie Alford at IVFMD South Florida Institute for Reproductive Medicine?
Don't be alarmed by the plethora of tests she wants to run, or the list of things that could be wrong with you. Dr. Alford knows what she is doing and I promise it will make sense when all is said and done. If she is recommending that you do IVF, it isn't to make money. It is because it is the best decision for you medically. TRUST HER.
During treatment, were you treated like a number or a human with Connie Alford at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Alford and her staff were the most caring individuals I have ever met in a doctor's office. They knew me, knew our history, etc. They took great care of us, emotionally and physically. When I cried, they hugged me. When we got the positive pregnancy test, they were as excited as we were. When we went crazy, they calmed us down. When we lost hope, they gave us hope without ever getting our expectations too high. Honestly, they were so amazing that I cried when I finally graduated because I knew it meant I would not see them again until it is time for baby #2.
Describe the protocols Connie Alford used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
When we went to Dr. Alford, we had no reason to suspect anything would be wrong with me. I was a perfectly healthy 30 year old, non-smoker, non-drug user, no prior miscarriages, appropriate weight, etc. Turns out I had a VERY low AMH (low ovarian reserve). My husband also had some male-factor infertility but he was overall not the concern. Thus, we were advised to try IUI 2-3 times. HOWEVER, we were advised that with such a low AMH, if the IUI works, it might be our only child because i might have no eggs left by the time we can have a 2nd. My first cycle of IUI, I took clomid (150 was the dosage, whether mg or however it is measured). I had 3 eggs mature (2 in one ovary, 1 in the other). Negative pregnancy test (HCG indicative of no fertilization). We did the exact same thing for round 2, except this time I had 4 eggs. I cannot recall if there were 2 and 2 or 3 and 1 (in each ovary). Again, negative test. By the way, my periods each time were horrifically bloody and painful. Fair warning. Additionally, each cycle of IUI was coupled with blood tests and ultrasounds to monitor and measure the follicle growth. We did NOT use an OPK. The method used by Dr. Alford is way more accurate. We used a TRIGGER SHOT each time. I do not know the name of the drug.We also did a "double" each time, which means we did insemination at 24 hours and again at 36 hours. After that, we decided that it was not worth it to try a 3rd time. So we decided to try IVF (which, by the way, was the hardest decision we've ever made). For IVF, we started with birth control for about 2 weeks. Then kind of a "fake" period, followed by injections. We started with 2 daily injections: "5 menopur" which was 2 vials of powder, and gonal-F. I think the Gonal F was 225 IU, but i am not sure. After bloodwork and ultrasounds every 48 hours for about 5-6 days, we added a 3rd injection: Cetrotide. These were individual, disposable needles so i do not know the dosage. We continued these 3 injections every night until I think day 8 or 9. Then we increased the dosage of the Menopur and Gonal-F. I think we did 3 menopur and increased the gonal-F to about 300 (not positive), and did that for 1 or 2 nights. Then we did the trigger shot. I do not know the name of the trigger, but it was a different trigger than the IUI, and a much bigger needle (plus, it went in my upper butt muscle - it doesn't hurt NEARLY as bad as they say!!!). By day 7 or 8 i was going in every day for ultrasounds and blood. When we did the IVF retrieval, 36 hours after the trigger, I took a valium 5mg, then they gave me something that made me feel awesome (maybe hydrocodone?), and anesthesia. I fell asleep with pants on and woke up with no pants on and a bloated stomach. NOT FUN! But we got 12 eggs. 11 fertilized. 7 made it. We had hoped for 2-3. Once we did the transfer, i began vaginal progesterone (1 mg or g, not sure - 2x per day) and estraidol (not sure of spelling). The progesterone was a gel, estradol was a pill. It was gross and i had to wear pads. Because the pregnancy was successful, I continued these two drugs through 12 weeks of pregnancy. I am currently 14.5 weeks pregnant with a healthy baby.
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
The best on the planet. I wish I could link to my google review because I just wrote a book about them. The nurses were very knowledgeable, first of all. They were gentle, caring, compassionate, kind, etc. I had a bad fear of needles when I started going in. They held my hand, hugged me, and truly got me over my fear! something a professional psychologist could not even do! The nurses were there to comfort me when IUI failed, and were as excited as I was when the IVF resulted in a positive pregnancy test. They always took my calls, answered my questions, and responded to my emails. They kept us well-informed of what they were doing, why they were doing it, what it all meant, what was going on, and what was next. I seriously cannot say enough good about the entire staff.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
The whole clinic itself is very welcoming. The actual office is very clean, easy to find, etc. The staff is great start-finish. Stephanie at the front makes a great first impression on behalf of the entire office. She is the insurance guru and saved me A LOT of money. There were a few times when appointments ran late, but for the most part we were seen on time and without a hassle. I could honestly cry happy tears knowing that we were taken care of so well. Vicki and Jennifer are two of the most skilled nurses I have ever met. Katie was new when I was finishing up, so I did not get to know her as well, but she was so pleasant every time I saw her, and seems like she is just as well-equipped as Vicki and Jen. The staff in the back (the embryologist and other folks you don't really see as much) were also very warm and encouraging. Everyone always had a smile on their face, and jumped to help whenever we needed it. Leaving was very bitter-sweet.
10
Doctor
Connie Alford
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
Operations
Scheduling
Nursing Staff