IVFMD South Florida Institute for Reproductive Medicine

14 doctors work here

Rated 8.8
Strongly recommend: 81%Neutral: 6%Don't recommend: 13%8.8
81% strongly recommend
235 reviews
Operations
8.8
8.8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.6
8.6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8
8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.8
8.8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8.1
8.1
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,907
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
14 doctors work here
NPS
8.5
Average Doctor Score
Jenna McCarthy
IVFMD South Florida Institute for Reproductive Medicine
93% strongly recommend
11 Reviews
Rated 9.8
Strongly recommend: 93%Neutral: 7%9.8
Kenneth Gelman
IVFMD South Florida Institute for Reproductive Medicine
84% strongly recommend
31 Reviews
Rated 9.6
Strongly recommend: 84%Neutral: 14%Don't recommend: 3%9.6
Kimberly Thompson
IVFMD South Florida Institute for Reproductive Medicine
88% strongly recommend
14 Reviews
Rated 9.6
Strongly recommend: 88%Neutral: 12%9.6
Katherine Palmerola
IVFMD South Florida Institute for Reproductive Medicine
79% strongly recommend
2 Reviews
Rated 9.6
Strongly recommend: 79%Neutral: 21%9.6
Juergen Eisermann
IVFMD South Florida Institute for Reproductive Medicine
84% strongly recommend
28 Reviews
Rated 9.3
Strongly recommend: 84%Neutral: 6%Don't recommend: 10%9.3
Ellen Wood
IVFMD South Florida Institute for Reproductive Medicine
85% strongly recommend
17 Reviews
Rated 9.2
Strongly recommend: 85%Neutral: 6%Don't recommend: 9%9.2
Scott Roseff
IVFMD South Florida Institute for Reproductive Medicine
89% strongly recommend
85 Reviews
Rated 9
Strongly recommend: 89%Neutral: 2%Don't recommend: 9%9
Joelle Taylor
IVFMD South Florida Institute for Reproductive Medicine
77% strongly recommend
20 Reviews
Rated 8.9
Strongly recommend: 77%Neutral: 17%Don't recommend: 7%8.9
Maria Bustillo
IVFMD South Florida Institute for Reproductive Medicine
87% strongly recommend
9 Reviews
Rated 8.4
Strongly recommend: 87%Don't recommend: 13%8.4
Jennifer Nichols
IVFMD South Florida Institute for Reproductive Medicine
56% strongly recommend
12 Reviews
Rated 8
Strongly recommend: 56%Neutral: 30%Don't recommend: 13%8
Sabrina Gerkowicz
IVFMD South Florida Institute for Reproductive Medicine
78% strongly recommend
5 Reviews
Rated 7.8
Strongly recommend: 78%Don't recommend: 22%7.8
Connie Alford
IVFMD South Florida Institute for Reproductive Medicine
66% strongly recommend
18 Reviews
Rated 7.3
Strongly recommend: 66%Neutral: 7%Don't recommend: 28%7.3
Enrique Soto
IVFMD South Florida Institute for Reproductive Medicine
32% strongly recommend
7 Reviews
Rated 7.1
Strongly recommend: 32%Neutral: 46%Don't recommend: 22%7.1
Jessica Bauer
IVFMD South Florida Institute for Reproductive Medicine
0% strongly recommend
1 Review
Rated 5
Don't recommend: 100%5
Show 10 more

This clinic has 6 offices

Boca Raton
9960 Central Park Blvd
Boca Raton, FL 33428
Cooper City
9900 Stirling Rd
Hollywood, FL 33024
Jupiter
345 Jupiter Lakes Blvd, Suite 102
Jupiter, FL 33458
Miami
15955 SW 96th St
Miami, FL 33196
Naples
1284 Creekside Street
Naples, FL 34108
Viera
8059 Spyglass Hill Rd
Viera, FL 32940
Show 4 more

235 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 38
1 IUI
Endometriosis
European
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Eisermann's style is very honest and candid. He did not try to sugar coat the challenges of fertility, but that being said, I knew that he was completely trustworthy. He told us the pros and cons of different treatments, but gave us his best recommendation - which ended up working very well. I got pregnant on the first attempt with his practice, after repeated failures with another practice. Most of all, he gave us hope and a successful pregnancy!
It's a small clinic [IVFMD] but is right next to S. Miami Hospital, which is helpful if you have to schedule a surgery there. Limited weekend hours, but the nurses/doctors will call you back on weekends...The costs were somewhat higher at this practice than the prior practice I visited, but the results were much for effective...The nurses were very compassionate and sweet. They were also attentive to my needs and requests. They were good communicators - getting back to me with answers to my questions right away.
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Eisermann's style is very honest and candid. He did not try to sugar coat the challenges of fertility, but that being said, I knew that he was completely trustworthy. He told us the pros and cons of different treatments, but gave us his best recommendation - which ended up working very well. I got pregnant on the first attempt with his practice, after repeated failures with another practice. Most of all, he gave us hope and a successful pregnancy!
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Trust his recommendations and don't second guess the treatment plan, Dr. Eisermann knows what he is doing!
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Eisermann gave me individualized care based on my specific needs and challenges. In contrast to other practices were it felt like a everyone had the same treatment plan, Dr. Eisermann designed a specific treatment protocol just for me.
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
The nurses were very compassionate and sweet. They were also attentive to my needs and requests. They were good communicators - getting back to me with answers to my questions right away.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
It's a small clinic but is right next to S. Miami Hospital, which is helpful if you have to schedule a surgery there. Limited weekend hours, but the nurses/doctors will call you back on weekends.
Describe the costs associated with your care under Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine.
The costs were somewhat higher at this practice than the prior practice I visited, but the results were much for effective (better treatment plan and I got pregnant the first time). I wish I had gone here first and not wasted money at the other place.
10
Doctor
Juergen Eisermann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 38
1 IVF
Diminished Ovarian Reserve
Male Factor
Uterine Fibroids
Latinx
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I have nothing but positive experiences with Dr. Eirsermann and his team. At all time they showed legitimate concern for my well being, they listened to me, and were warm and personable...He is a very ethic and professional practitioner. He really provided a good and easy to understand explanations for a difficult and stressful process. When you are in his hands you really feel safe and that they are doing what is best for you...
[IVFMD-S FL Inst - S Miami clinic] -Strengths: Clean, well located, all samples are taken in place with no need to go to a lab. They provided all information about costs and expenses Weaknesses: parking is not great. Invoicing and check-out process can take long at times...There are so many [nurses] that you see in this process. In my experience they were all great, professional, understanding, and personable. They answered every question that I had, which were a lot!...
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
He is a very ethic and professional practitioner. He really provided a good and easy to understand explanations for a difficult and stressful process. When you are in his hands you really feel safe and that they are doing what is best for you
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Rest assure that you are in good hands. Ask all the questions that you have and listen to the doctor.
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
I have nothing but positive experiences with Dr. Eirsermann and his team. At all time they showed legitimate concern for my well being, they listened to me, and were warm and personable.
Describe the protocols Juergen Eisermann used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
1- Fibroid removal 2-Stimulation with Gonal-F, Ovidrell, and HCG 3-Retrieval of eggs 4-Embryo transfer after 5 days 5-Follow-up controls It was a successful cycle and and I am pregnant with twins
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Susel Sanchez)
There are so many that you see in this process. In my experience they were all great, professional, understanding, and personable. They answered every question that I had, which were a lot!
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
-Strengths: Clean, well located, all samples are taken in place with no need to go to a lab. They provided all information about costs and expenses Weaknesses: parking is not great. Invoicing and check-out process can take long at times
Describe the costs associated with your care under Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine.
Fibroid removal surgery: ~31,000, of which the insurance paid about 26,000 IVF: ~17,000 Medications and miscellaneous: ~1,000
10
Doctor
Juergen Eisermann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014, Successful
NPS
10
NPS
10
Age 32
1 IVF
Male Factor
Latinx
Income $100K - $199K
1st of 3 Docs
5 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Eisermann was excellent. He personally did all my treatments including egg retrieval and implantation. ... He has a good sense of humor and connected with my husband as well.... He also offers/recommend natural support for the fertility such as in house nutrition. He also recommended supplements to cover all basis. ... Ivf with a fresh embryo transfer on CD 6.
Clinic [IVFMD South Florida Institute for Reproductive Medicine] is great. They offered one-one classes in the injections and were very patient with all my questions. Billling was great too. Before starting treatment we knew exactly how much it will cost with no surprises or bill laters. ... [nursing] Team was great. Accommodated my schedule needs and were clear in the instructions from the start
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Dr Eisermann was excellent. He personally did all my treatments including egg retrieval and implantation. Offer me confidence and left nothing for me to worry or guess during the process. He has a good sense of humor and connected with my husband as well. Patients state of mind plays a big role during fertility process and he makes you feel secure with him due to his experience and not leaving anything for guessing (which can create ton of stress). He also offers/recommend natural support for the fertility such as in house nutrition. He also recommended supplements to cover all basis.
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
He is in high demand so book your appoitment as early as possible.
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
The clinic was great. He gives you confidence during the process with out over promising on the results.
Describe the protocols Juergen Eisermann used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
Ivf with a fresh embryo transfer on CD 6.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine.
Team was great. Accommodated my schedule needs and were clear in the instructions from the start
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Clinic is great. They offered one-one classes in the injections and were very patient with all my questions. Billling was great too. Before starting treatment we knew exactly how much it will cost with no surprises or bill laters.
Describe the costs associated with your care under Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine.
It was cover they the insurance. It was around 7-8k and from this amount I paid my co-payment amount
Describe Juergen Eisermann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
He initially was advising us on eSET. However due to embryo quality he suggested two so one can support the other
10
Doctor
Juergen Eisermann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2012 - 2013, Successful
NPS
10
NPS
10
Age 30 - 31
2 IUI
Male Factor
Ashkenazi Jewish
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Ellen Wood] was outstanding. She supplied me with facts and statistics when discussing our plan. She showed compassion and support. We had a successful first round of IUI which unfortunately led to a late miscarriage at 21 weeks. When we returned to the clinic she was understanding and very thorough and performed a whole slew of additional testing before we began another cycle to ensure medically everything was ok. When we did our second round of IUI we actually had 3 eggs fertilize and with her her support and monitoring we made it to 10 weeks before we lost 1 sac. She really was beyond words outstanding when we had that ultrasound and just all around positive experience.
I do remember that every day there was at least 1 clinic open with a doctor [at IVFMD]. Appointments were always easy to make and convienent for whatever procedure we were doing. I cant recall an specific weakness or negative experience we had at the pembroke Pines office of the south Miami ofice... I believe our IUI cycles were under $1000 plus medications -my insurance covered the necessary medication so we just had to pay co pays and the IUI fee..
How was your experience with Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine?
She was outstanding. She supplied me with facts and statistics when discussing our plan. She showed compassion and support. We had a successful first round of IUI which unfortunately led to a late miscarriage at 21 weeks. When we returned to the clinic she was understanding and very thorough and performed a whole slew of additional testing before we began another cycle to ensure medically everything was ok. When we did our second round of IUI we actually had 3 eggs fertilize and with her her support and monitoring we made it to 10 weeks before we lost 1 sac. She really was beyond words outstanding when we had that ultrasound and just all around positive experience.
What's one piece of advice would you give a prospective patient of Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine?
Go in prepared with questions and dont be upset when she tells you her honest professional opinion
During treatment, were you treated like a number or a human with Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine?
She spoke to our individual problems. Told me that with the results my husband had we had 3 tries with IUI than only alternative would be IVF. She didn't give me false hope either time.
Describe the protocols Ellen Wood used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
I dont recall the specifics -it's been over 4 years
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
Always sweet and supportive.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
I do remember that every day there was at least 1 clinic open with a doctor. Appointments were always easy to make and convienent for whatever procedure we were doing. I cant recall an specific weakness or negative experience we had at the pembroke Pines office of the south Miami ofice.
Describe the costs associated with your care under Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine.
I believe our IUI cycles were under $1000 plus medications -my insurance covered the necessary medication so we just had to pay co pays and the IUI fee.
10
Doctor
Ellen Wood
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 27 - 28
1 IVF
Black or African-American
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
One word that describes Dr.Gelman is CONFIDENT! He’s very skilled in his profession. He goal is pregnancy, i decided to see him after a few failed pregnancies due to (ectopic) he assured me I’ll be pregnant. I started Seeing him April 2018 started treatment in September 2018 and i became pregnant December 2018.... Dr. Gelman and his crew behind him treated Both my fiancé and I like family! They made this journey comfortable and they’re confident with their work.
I did Not experience any weakness with the staff [at IVFMD S FL Institute for Reproductive Med- Miami] even while they were under construction extending the office, The whole staff there were friendly and caring. They would call my name and spark conversations as if we were buddies. I Love this facility without a doubt!... Testing for both my fiancé and i (bloodwork, semi analyses, semi cultural, SIS, HSG, etc) medication review, injection class, and from there the journey begins.
How was your experience with Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
One word that describes Dr.Gelman is CONFIDENT! He’s very skilled in his profession. He goal is pregnancy, i decided to see him after a few failed pregnancies due to (ectopic) he assured me I’ll be pregnant. I started Seeing him April 2018 started treatment in September 2018 and i became pregnant December 2018.
What's one piece of advice would you give a prospective patient of Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
My Advice would be to trust him.
During treatment, were you treated like a number or a human with Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Gelman and his crew behind him treated Both my fiancé and I like family! They made this journey comfortable and they’re confident with their work.
Describe the protocols Kenneth Gelman used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
Testing for both my fiancé and i (bloodwork, semi analyses, semi cultural, SIS, HSG, etc) medication review, injection class, and from there the journey begins.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Grethel )
Caring, Friendly, and very knowledgeable!
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
I did Not experience any weakness with the staff even while they were under construction extending the office, The whole staff there were friendly and caring. They would call my name and spark conversations as if we were buddies. I Love this facility without a doubt!
Describe the costs associated with your care under Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine.
With Bloodwork and test between my fiancé and i we’re about $7500 in our IVF procedure alone was $3888.98 i have Insurance as well.
10
Doctor
Kenneth Gelman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2018, Successful
NPS
10
NPS
10
Age 34 - 35
3 IUI
Diminished Ovarian Reserve
Endometriosis
Poor Egg Quality
Tubal Blockage
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Eisermann never allowed his ego to cloud his judgement as other doctors might have. When it was determined that I had a tubal blockage he would not agree to undergo the surgery until he was sure my insurance would cover it because he could not ensure a positive result and did not want us to incur the cost of an unsuccessful surgery. He always did what was right for my husband and I.
They [the nursing staff at IVFMD-S FL Institute- Miami] were very personable. They also never made me feel like I was bothering them with my overwhelming amount of questions. I could actually feel their empathy when they had to deliver the news that I did not achieve pregnancy that cycle.... Clean, organized, professional and flexible! They are open on weekends and open at 7am on weekdays. A great clinic choice for a full-time employee. I never waited longer than 15 minutes even when I arrived early for my appointment.
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
He was truly heaven sent. Dr. Eisermann never allowed his ego to cloud his judgement as other doctors might have. When it was determined that I had a tubal blockage he would not agree to undergo the surgery until he was sure my insurance would cover it because he could not ensure a positive result and did not want us to incur the cost of an unsuccessful surgery. He always did what was right for my husband and I.
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
He is one of a kind
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
He explained every procedure step by step. He even called me personally to thank me for a small gift we gave him around Christmas time.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine.
They were very personable. They also never made me feel like I was bothering them with my overwhelming amount of questions. I could actually feel their empathy when they had to deliver the news that I did not achieve pregnancy that cycle.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Clean, organized, professional and flexible! They are open on weekends and open at 7am on weekdays. A great clinic choice for a full-time employee. I never waited longer than 15 minutes even when I arrived early for my appointment.
10
Doctor
Juergen Eisermann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
NPS
10
NPS
10
Age 34
Male Factor
Latinx
Income $0 - $49K
Accountant
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Ellen is thorough in every detail. Dr. Wood meet with my partner and I, Dr. Wood reviewed our ongoing binder of results and past doctors. She listened and gave us recommendations. Clearly explained to us on what our next steps would be. Dr. Ellen Woods professionalism was outstanding.... From the waiting room to the moment you meet privately with Dr. Ellen Wood. Dr. Wood is kind hearten shes explains things so you can understand it in English and not the medical terms that you happened to understand nothing
Clinic [IVFMD South Florida Institute for Repro Med] is organized and privClinic is organized and private so incredibly detailed and organized. Strengths I would say structure from the moment you walk-in. Organizational level is immense. You are treated with such kindness and respect. From the waiting room to the moment you meet privately with Dr. Ellen Wood.... Nurses were thorough and kind with lots of follow up phone calls.
How was your experience with Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Ellen is thorough in every detail. Dr. Wood meet with my partner and I, Dr. Wood reviewed our ongoing binder of results and past doctors. She listened and gave us recommendations. Clearly explained to us on what our next steps would be. Dr. Ellen Woods professionalism was outstanding.
What's one piece of advice would you give a prospective patient of Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine?
I would say, its the best decision of your life.
During treatment, were you treated like a number or a human with Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine?
I felt like (a Human) Dr. Ellen Wood was great, blunt and thoughtful.
Describe the protocols Ellen Wood used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
Its been a while. Therefore I do not recall.
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
Nurses were thorough and kind with lots of follow up phone calls.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Clinic is organized and privClinic is organized and private so incredibly detailed and organized. Strengths I would say structure from the moment you walk-in. Organizational level is immense. You are treated with such kindness and respect. From the waiting room to the moment you meet privately with Dr. Ellen Wood. Dr. Wood is kind hearten shes explains things so you can understand it in English and not the medical terms that you happened to understand nothing. Dr. Ellen Wood helped see our DREAMS could come TRUE. The nurses are helpful and kind. Even the checkout part is pleasant. ate.
Describe the costs associated with your care under Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine.
Cost (1) ivf cycle- $14K-17K
10
Doctor
Ellen Wood
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 34 - 35
2 IUI
Anovulation
Income $200K - $499K
Sales Representative
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Gelman was open and honest and straight forward but also kind and compassionate understanding that these things are very difficult on women and families. He shared options and opinions and still supported my decisions no matter what...I went to doctor gelman precisely because I felt like a number at another popular fertility practice in south FL. Gelman's office was such a refreshing change to that...Also, I didn't wait nearly as long so the experience was just all around much more pleasant and less intrusive on my life and job.
All familiar faces every time I went [to IVFMD] and everyone sincerely cared. Also, I didn't wait nearly as long so the experience was just all around much more pleasant and less intrusive on my life and job...I absolutely loved Jennifer. I felt she was straight forward and sincere and showed a huge amount of genuine care and concern. She listened and supported me through the ups and downs.
How was your experience with Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
Gelman was open and honest and straight forward but also kind and compassionate understanding that these things are very difficult on women and families. He shared options and opinions and still supported my decisions no matter what.
What's one piece of advice would you give a prospective patient of Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
Ask plenty of questions and don't google too much or compare yourself to others because every fertility issue and every woman's body is different
During treatment, were you treated like a number or a human with Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
I went to doctor gelman precisely because I felt like a number at another popular fertility practice in south FL. Gelman's office was such a refreshing change to that. All familiar faces every time I went and everyone sincerely cared. Also, I didn't wait nearly as long so the experience was just all around much more pleasant and less intrusive on my life and job.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Jennifer Lamb)
I absolutely loved Jennifer. I felt she was straight forward and sincere and showed a huge amount of genuine care and concern. She listened and supported me through the ups and downs
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Like every doctor I did have to wait at times, however, it was SO much better than the other place I used to go that I was just a number and waited hours. When making appointments just make sure it isn't a "retrieval " day and you will have minimal wait time.
10
Doctor
Kenneth Gelman
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016, Successful
NPS
10
NPS
10
Age 31
Tubal Blockage
Black or African-American
Income $50K - $99K
2nd of 3 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Gelmen and his nurse was well manner made sure I was taking care of when I need prescription that made sure it was in and I gotten them on time...He’s a very good dr. He makes you comfortable and does everything possible to help you get a positive result after on going ivf.....I was but on birth control but stop cause I was getting cyst on ovaries, was put on menopurl, follistim,...They treated me with care, learned my name acknowledge me every visit cared for me and the reason on why I was there
The clinic [IVFMD South Florida Institute for Repro Med] was well kept everything about the clinic was great from the nurses to the dr. They also let you know the pros and cons. Their positive from your first visit to the last....They treated me with care, learned my name acknowledge me every visit cared for me and the reason on why I was there... Dr. Gelmen and his nurse was well manner made sure I was taking care of...
How was your experience with Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Gelmen and his nurse was well manner made sure I was taking care of when I need prescription that made sure it was in and I gotten them on time, that stay on top of me to make sure I was doing thing according. They made me feel very welcome and comfortable every dr. Visit. They all wore smiles on the face wishing me best of luck everytime before living my appt.
What's one piece of advice would you give a prospective patient of Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
He’s a very good dr. He makes you comfortable and does everything possible to help you get a positive result after on going ivf.
During treatment, were you treated like a number or a human with Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
They treated me with care, learned my name acknowledge me every visit cared for me and the reason on why I was there
Describe the protocols Kenneth Gelman used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
I was but on birth control but stop cause I was getting cyst on ovaries, was put on menopurl, follistim,
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
They was excellent
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
The clinic was well kept everything about the clinic was great from the nurses to the dr. They also let you know the pros and cons. Their positive from your first visit to the last. The dr. Do all blood work to make sure you’re in the clear of everything.
Describe the costs associated with your care under Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine.
15,000
10
Doctor
Kenneth Gelman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016, Unsuccessful
NPS
6
NPS
7
Age 40
2 IVF
Male Factor
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Neutral
Unsuccessful
I think he's [Juergen Eisermann]very capable and intelligent and very knowledgeable in the subject of infertility. I am happy with him thus far despite the setbacks....Request to see him and make sure he's involved because some of the nurses were not very good. My first cycle should have probably been cancelled.
We would get different nurses every time & it wasn't until we were in our second retrieval that we were able to interact constantly with Esserman....I think the lab [at IVFMD South Florida Institute For Reproductive Medicine] is at fault for damaging embryos during PGS testing. My embryos only have a 50% thaw survival rate and the two that survived did not hatch fully and never implanted....I am still under treatment so as of now the jury is still out on what went wrong.
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
I think he's very capable and intelligent and very knowledgeable in the subject of infertility. I am happy with him thus far despite the setbacks.
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Request to see him and make sure he's involved because some of the nurses were not very good. My first cycle should have probably been cancelled.
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
We would get different nurses everytime & it wasn't until we were in our second retrieval that we were able to interact constantly with Esserman.
Describe the protocols Juergen Eisermann used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
Follistim Ganirelix Menopur HCG Retrieval PGS ICSI Transfer with Progesterone & Estrogen Transferred two PGS normal Mitoscore A embryos. Negative results Awaiting blood results from immunology
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Adriana Ballestas)
I saw a different nurse every time and was very confused about results sometimes
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
I think the lab is at fault for damaging embryos during PGS testing. My embryos only have a 50% thaw survival rate and the two that survived did not hatch fully and never implanted.
Describe the costs associated with your care under Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine.
Competitive
What specific things went wrong at IVFMD South Florida Institute for Reproductive Medicine?
  • Failed to call with results
  • Lost or damaged samples
Describe the specific things that went wrong at IVFMD South Florida Institute for Reproductive Medicine.
I am still under treatment so as of now the jury is still out on what went wrong.
6
Doctor
Juergen Eisermann
NPS
Humanity
2 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
7
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Unsuccessful
NPS
10
NPS
9
Age 38 - 39
2 IVF
Diminished Ovarian Reserve
Endometriosis
Latinx
Income $200K - $499K
1st of 3 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Ellen Wood] is a very knowledgeable doctor, she goes straight to the point and is very honest about possible outcomes. She is very receptive to questions or options you can bring as a patient and answer your questions pretty well... First cycle: Gonal F and Cetrotide, poor response mainly bc I had a lead follicle that grew faster and let the others behind. Only 3 eggs retrieved, 2 fertilized and transferred, negative Beta :-( Second cycle: Follistim + lupron + Ovidrel, better response in terms of quality but terrible results on quality. 8 eggs retrieved, only 3 fertilized and 2 transferred, negative Beta :-(
The clinic [IVFMD- S. Florida Institute] is ok, very good lab, good customer sevice in the satellite office I went. I had a bad experience with two nurses in my retrievals in the main facility, one had a bad attitude and the other pinched a nerve in my arm trying to place the IV for anesthesia... First cycle: Gonal F and Cetrotide, poor response mainly bc I had a lead follicle that grew faster and let the others behind. Only 3 eggs retrieved, 2 fertilized and transferred, negative Beta :-( Second cycle: Follistim + lupron + Ovidrel, better response in terms of quality but terrible results on quality. 8 eggs retrieved, only 3 fertilized and 2 transferred, negative Beta :-(
How was your experience with Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine?
She is a very knowledgeable doctor, she goes straight to the point and is very honest about possible outcomes. She is very receptive to questions or options you can bring as a patient and answer your questions pretty well.
What's one piece of advice would you give a prospective patient of Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine?
She is still compassionate however she doesn't sugarcoat anything, so sometimes she could say something that you don't want to hear but it is maybe a fact about your age, condition, etc.
Describe the protocols Ellen Wood used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
First cycle: Gonal F and Cetrotide, poor response mainly bc I had a lead follicle that grew faster and let the others behind. Only 3 eggs retrieved, 2 fertilized and transferred, negative Beta :-( Second cycle: Follistim + lupron + Ovidrel, better response in terms of quality but terrible results on quality. 8 eggs retrieved, only 3 fertilized and 2 transferred, negative Beta :-(
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
The clinic is ok, very good lab, good customer sevice in the satellite office I went. I had a bad experience with two nurses in my retrievals in the main facility, one had a bad attitude and the other pinched a nerve in my arm trying to place the IV for anesthesia
Describe the costs associated with your care under Ellen Wood at IVFMD South Florida Institute for Reproductive Medicine.
25k to 30k
Describe Ellen Wood's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
She suggested two transfer 2 embryos
10
Doctor
Ellen Wood
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2014, Unsuccessful
NPS
10
NPS
9
Age 39
Tubal Blockage
Latinx
Income $50K - $99K
Nurse or HC Services
2nd of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Bustillo was kind and knowledgeable. She answered all my questions regarding my treatment. She was aware that I was working after my appointment and I was seen at my scheduled time. I was able to have my husband by my side when I was in the room and this made me feel very comfortable... is professional and answers all your questions and is happy to work with other Dr's that are not in her practice...hysterosalpingogram first as well as a semen analysis
[IVFMD South Florida Institute for Reproductive Medicine] is very up to date. When you walk in they will hand you an IPAD and that's where you put all your personal info and have everything saved in the patient portal. They also give you an ID card that you swipe when you arrive for your visit. The office is clean and has a lot of pictures of babies that they have delivered...The staff tries to plan appointment times around your work schedule. They made things easier for me because I was able to write emails regarding blood work, egg size quality and quantity, ultrasounds and any questions I had regarding the hormone medications which I needed to take.
How was your experience with Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Bustillo was kind and knowledgeable. She answered all my questions regarding my treatment. She was aware that I was working after my appointment and I was seen at my scheduled time. I was able to have my husband by my side when I was in the room and this made me feel very comfortable.
What's one piece of advice would you give a prospective patient of Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
I would do a hysterosalpingogram first as well as a semen analysis before your appointment.
During treatment, were you treated like a number or a human with Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Bustillo is professional and answers all your questions and is happy to work with other Dr's that are not in her practice.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Lidia Rojas )
The staff tries to plan appointment times around your work schedule. They made things easier for me because I was able to write emails regarding blood work, egg size quality and quantity, ultrasounds and any questions I had regarding the hormone medications which I needed to take.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
The clinic is very up to date. When you walk in they will hand you an IPAD and that's where you put all your personal info and have everything saved in the patient portal. They also give you an ID card that you swipe when you arrive for your visit. The office is clean and has a lot of pictures of babies that they have delivered.
10
Doctor
Maria Bustillo
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
10
NPS
10
Age 39 - 40
1 IVF
1 Embryo Freezing
Anovulation
Diminished Ovarian Reserve
Endometriosis
Male Factor
PCOS
Poor Egg Quality
Tubal Blockage
Uterine Fibroids
Immunological
Recurrent Pregnancy Loss
Unexplained
2nd of 2 Docs
4 IUI With Other Docs
3 IVF With Other Docs
3 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Juergen Eisermann] he is caring, says it as it is, is not scared of exploring alternative ways, straightforward with his explanations. He is compassionate. he also has hope to try for natural ways and looking for options that may work in the long run...he explored growth hormones to try and help the quality of the eggs and growth of them, rather than quantity like my last doctor.
[IVFMD South Florida Institute for Reproductive Medicine - Miami is] well staffed. all can be done there. sometimes it is more expensive so they send me to my lab for lower cost tests. the clinic is modern and very clean. It is filled with many professionals and i feel like all doctors have a great background....
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
he is caring, says it as it is, is not scared of exploring alternative ways, straightforward with his explanations. He is compassionate. he also has hope to try for natural ways and looking for options that may work in the long run
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
come prepared to tell him what has happened in the past
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Dr Eisermann is extremely caring
Describe the protocols Juergen Eisermann used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
he explored growth hormones to try and help the quality of the eggs and growth of them, rather than quantity like my last doctor.
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
beatriz is the best there
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
well staffed. all can be done there. sometimes it is more expensive so they send me to my lab for lower cost tests. the clinic is modern and very clean. It is filled with many professionals and i feel like all doctors have a great background
Describe the costs associated with your care under Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine.
very expensive!
Describe Juergen Eisermann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
he believes in only one embryo transfer
10
Doctor
Juergen Eisermann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020, Unsuccessful
NPS
8
NPS
10
Age 38
2 IUI
Diminished Ovarian Reserve
Latinx
Income $0 - $49K
2nd of 2 Docs
2 Fertility Medications With Other Docs
Neutral
Strongly Recommends
Unsuccessful
Very friendly and knowledgeable. She [Dr. Katherine Palmerola] was patient explaining the process and our options. My husband and I went to her as a second opinion and immediately connected with her and chose to move forward with her...[new patient advice] Be honest and open. Express your needs and expectations...Vaginal ultrasound to monitor follicle growth. At home ovulation tests to track ovulation
[IVFMD South Florida] Lots of doctors available with many years of experience. Office is centrally located. Clean office. Prices are reasonable, considering the high costs associated with infertility treatments. Lots of nurses and staff available to help...[Dr. Palmerola] She was extremely patient explaining the process and our options.
How was your experience with Katherine Palmerola at IVFMD South Florida Institute for Reproductive Medicine?
Very friendly and knowledgeable. She was patient explaining the process and our options. My husband and I went to her as a second opinion and immediately connected with her and chose to move forward with her.
What's one piece of advice would you give a prospective patient of Katherine Palmerola at IVFMD South Florida Institute for Reproductive Medicine?
Be honest and open. Express your needs and expectations.
During treatment, were you treated like a number or a human with Katherine Palmerola at IVFMD South Florida Institute for Reproductive Medicine?
Human. Dr. Palmerola is very sweet. She was extremely patient explaining the process and our options.
Describe the protocols Katherine Palmerola used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
Vaginal ultrasound to monitor follicle growth. At home ovulation tests to track ovulation. Clomid tablets, 4 daily for 5 days during each cycle, Ovidrel shot 36 hours prior to IUI, IUI procedure, progesterone vaginal capsules for 2 weeks, progesterone test and beta test.
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
Friendly and helpful.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Lots of doctors available with many years of experience. Office is centrally located. Clean office. Prices are reasonable, considering the high costs associated with infertility treatments. Lots of nurses and staff available to help.
Describe the costs associated with your care under Katherine Palmerola at IVFMD South Florida Institute for Reproductive Medicine.
Consults, lab work, ultrasounds, fertility procedures.
Describe Katherine Palmerola's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
N/A
8
Doctor
Katherine Palmerola
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
7 of 5
2018, Successful
NPS
10
NPS
10
Age 41
1 IVF
Poor Egg Quality
Latinx
Income $100K - $199K
Business Executive
3rd of 3 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Eisermann listened to our concerns, explained our options in great detail and made us feel very comfortable. He was balanced in his approach, showing us the risk but also success rates. After 2 failed attempts with other providers we were scared and almost hopeless, Dr. Eisermann's commitment and professionalism put us at ease and we were successful in our first treatment.
I love the messaging system [at IVFMD S. FL Institute-Miami], information online and prompt response after hours. They are extremely busy and sometimes it takes a little longer to see the nurse, so plan accordingly, at the same time they are very accommodating with busy schedules... The staff explained every step, provided plenty of resources and were always available to answer any questions.
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Eisermann listened to our concerns, explained our options in great detail and made us feel very comfortable. He was balanced in his approach, showing us the risk but also success rates. After 2 failed attempts with other providers we were scared and almost hopeless, Dr. Eisermann's commitment and professionalism put us at ease and we were successful in our first treatment.
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Follow instructions!
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
We had a great experience with Dr. Eisermann and the entire staff, he was caring, compassionate, professional and meticulous. The staff explained every step, provided plenty of resources and were always available to answer any questions.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
I love the messaging system, information online and prompt response after hours. They are extremely busy and sometimes it takes a little longer to see the nurse, so plan accordingly, at the same time they are very accommodating with busy schedules
10
Doctor
Juergen Eisermann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 27 - 28
Male Factor
European
Income $0 - $49K
1st of 2 Docs
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
The first time me and my wife met her [Dr. Thompson] she was very compassionate and kept saying she was going to do everything she could to help us. She took her time explaining everything to male sure we understood.... She recommended that I go to and andrology specialist for male infertility workup. She had me do a semen analysis before seeing the andrologist which showed cryptozoospermia. My wife had a vaginal ultrasound to look for follicles, blood tests for hormone imbalances and ovulation studies, and an HSG to ensure her tubes were open. Her results were all normal.
The clinic [IVF MD] was clean and well organized. The waiting area was spacious with lots of comfortable seating and water bottles for those who wanted. It has a nice clean modern feel. The staff was also very helpful and kind.... The first time me and my wife met her [Dr. Thompson] she was very compassionate and kept saying she was going to do everything she could to help us. She took her time explaining everything to male sure we understood.
How was your experience with Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine?
The first time me and my wife met her she was very compassionate and kept saying she was going to do everything she could to help us. She took her time explaining everything to male sure we understood.
During treatment, were you treated like a number or a human with Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine?
She took her time to explain everything and was very kind and thoughtful.
Describe the protocols Kimberly Thompson used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
She recommended that I go to and andrology specialist for male infertility workup. She had me do a semen analysis before seeing the andrologist which showed cryptozoospermia. My wife had a vaginal ultrasound to look for follicles, blood tests for hormone imbalances and ovulation studies, and an HSG to ensure her tubes were open. Her results were all normal.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
The clinic was clean and well organized. The waiting area was spacious with lots of comfortable seating and water bottles for those who wanted. It has a nice clean modern feel. The staff was also very helpful and kind.
10
Doctor
Kimberly Thompson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 41
Endometriosis
Latinx
4th of 4 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. EIsermann is very honest, professional and knowledgeable. I couldn't be in better hands. He studied our case and offer solutions that work at the end. He make me feel comfortable and was very clear with the information...He's the best! You can trust him...The doctor and the staff is very caring...
The nurses [at IVFMD Miami] were all great, profesional and understanding...The clinic is very comfortable. The valet parking is convenient and very efficient. It's very easy to get there. The staff is great. They use a lot technology so they make life simple and easy. I love this office!...Dr. EIsermann is very honest, professional and knowledgeable. I couldn't be in better hands. He studied our case and offer solutions that work at the end. He make me feel comfortable and was very clear with the information.
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Dr. EIsermann is very honest, professional and knowledgeable. I couldn't be in better hands. He studied our case and offer solutions that work at the end. He make me feel comfortable and was very clear with the information.
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
He's the best! You can trust him. Let him do his work.
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
The doctor and the staff is very caring. The nurses were all great, profesional and understanding.
Describe the protocols Juergen Eisermann used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
I don't remember the names of the medicines. But we follow all the instructions as the doctor and nurses recommend and everything went great.
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
The nurses were all great, profesional and understanding.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
The clinic is very comfortable. The valet parking is convenient and very efficient. It's very easy to get there. The staff is great. They use a lot technology so they make life simple and easy. I love this office!
10
Doctor
Juergen Eisermann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2017, Successful
NPS
10
NPS
10
Age 32 - 36
4 IUI
Latinx
Income $100K - $199K
Teacher
Only Doc Seen
IVF With Other Docs
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr. Bustillo had extensive knowledge and experience. She always made me feel as if I was her only patient. She always answered my questions and explained everything thoroughly. Dr. Bustillo helped me with my first pregnancy which was an IUI and now I am seeing her for an IVF. I have full confidence in her and her experience. She has always explained the best choices we have in order to conceive...
The whole nursing staff [at IVFMD South Florida Institute For Reproductive Medicine - Miami] was very nice, friendly and compassionate. They were very knowledgeable and always attentive...Ask as many questions as you would like. Do not feel like your asking too much. Dr. Bustillo has sat with us many times explaining and answering many many questions and she makes you feel comfortable no matter how many you ask. Believe me I have asked many!...
How was your experience with Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Bustillo had extensive knowledge and experience. She always made me feel as if I was her only patient. She always answered my questions and explained everything thoroughly. Dr. Bustillo helped me with my first pregnancy which was an IUI and now I am seeing her for an IVF. I have full confidence in her and her experience. She has always explained the best choices we have in order to conceive.
What's one piece of advice would you give a prospective patient of Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
Ask as many questions as you would like. Do not feel like your asking too much. Dr. Bustillo has sat with us many times explaining and answering many many questions and she makes you feel comfortable no matter how many you ask. Believe me I have asked many!
During treatment, were you treated like a number or a human with Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
I had personalized care at this office. The whole staff was always very attentive and were always available for anything I needed.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine.
The whole nursing staff was very nice, friendly and compassionate. They were very knowledgeable and always attentive.
10
Doctor
Maria Bustillo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
2017, Successful
NPS
10
NPS
10
Age 32
1 IUI
PCOS
Income $0 - $49K
Teacher
Only Doc Seen
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr. Soto is very kind, compassionate, down to earth and encouraging. He was fraught forward even if it hurt a little. Every appointment was very well organized and his procedures are extremely methodical. He cares 100 percent about his patients and And giving them the outcome they want. All procedures done where carefully done with patience....The clinic [IVFMD S. Florida] was always running’s and wait time was not too bad. Nurses wee constantly calling patients in and patients out. All procedures where done in house.
Clean, and organized. The clinic [IVFMD S. Florida] was always running’s and wait time was not too bad. Nurses wee constantly calling patients in and patients out. All procedures where done in house. Water was offered in every visit and the clinks was always very pleasant...Dr. Soto is very kind, compassionate, down to earth and encouraging. He was fraught forward even if it hurt a little. Every appointment was very well organized and his procedures are extremely methodical. He cares 100 percent about his patients and And giving them the outcome they want.
How was your experience with Enrique Soto at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Soto is very kind, compassionate, down to earth and encouraging. He was fraught forward even if it hurt a little. Every appointment was very well organized and his procedures are extremely methodical. He cares 100 percent about his patients and And giving them the outcome they want. All procedures done where carefully done with patience.
What's one piece of advice would you give a prospective patient of Enrique Soto at IVFMD South Florida Institute for Reproductive Medicine?
Trust in him
During treatment, were you treated like a number or a human with Enrique Soto at IVFMD South Florida Institute for Reproductive Medicine?
Soto was very sweet and understanding. Made me feel comfortable and positive.
Describe the protocols Enrique Soto used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
Femara and trigger shot
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
Willing to help. Very courteous and polite.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Clean, and organized. The clinic was always running’s and wait time was not too bad. Nurses wee constantly calling patients in and patients out. All procedures where done in house. Water was offered in every visit and the clinks was always very pleasant
Describe the costs associated with your care under Enrique Soto at IVFMD South Florida Institute for Reproductive Medicine.
My insurance did not cover so I paid out of pocket. About 5000
10
Doctor
Enrique Soto
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016 - 2017, Successful
NPS
10
NPS
10
Age 31 - 32
3 IUI
1 IVF
Uterine Fibroids
Immunological
Income $200K - $499K
Nurse or HC Services
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Kimberly Thompson is] so real and down to earth. She cries with you and rejoices with you. She is very thorough and research driven...She spends her time with you and never ever rushes you out...Immune testing IVF after IUI didn’t work...Conservative approach to decrease potential of hyper stimulation of ovaries...Successful first attempt...I have referred many friends to her because of how she handled our treatment plan from day
[IVFMD South Florida Institute for Reproductive Medicine is a] Great clinic... clean, professional, modern. The nurses are very sweet and they perform IUIs if needed because doctors may be busy with retrieval’s or transfers. They always have a nurse or RE on call 24 hours daily...[Dr. Kimberly Thompson is] so real and down to earth. She cries with you and rejoices with you. She is very thorough and research driven.
How was your experience with Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine?
She is amazing! I have referred many friends to her because of how she handled our treatment plan from day 1. She spends her time with you and never ever rushes you out. She is truly an example of what a good RE should be.
What's one piece of advice would you give a prospective patient of Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine?
Give her a chance and don’t give up if the first treatment doesn’t work!
During treatment, were you treated like a number or a human with Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine?
She is the greatest doctor and so real and down to earth. She cries with you and rejoices with you. She is very thorough and research driven.
Describe the protocols Kimberly Thompson used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
Immune testing IVF after IUI didn’t work Conservative approach to decrease potential of hyper stimulation of ovaries. Successful first attempt
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Yosie Diaz )
The nurses and all staff are awesome
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Great clinic... clean, professional, modern. The nurses are very sweet and they perform IUIs if needed because doctors may be busy with retrieval’s or transfers. They always have a nurse or RE on call 24 hours daily
Describe the costs associated with your care under Kimberly Thompson at IVFMD South Florida Institute for Reproductive Medicine.
Insurance for visits and IUIs IVF was out of pocket
Describe Kimberly Thompson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
Na
10
Doctor
Kimberly Thompson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017, Successful
NPS
10
NPS
10
Age 41
Latinx
Income $100K - $199K
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Eisermann is just a wonderful person, he really cares for you and helps you through all the emotional challenges me and my husband faced during my treatment... After 3 IVF unsuccessful treatments in my home country we had almost given up hope, but his empathy and honest kindness always kept me positive and now I am on my 7th month of a very happy and serene pregnancy...Never give up hope, there are really knowledgeable who can help you.
Care coordinator [at IVFMD South Florida Institute for Reproductive Medicine] : the best posible. Nursing staff: one day they forget about me in the ultra sound room. It was a busy day and not really a serious issue, other than that one always fees nurses could be a little warmer: they were nice but could be better...All very good, waiting time a little long some times, and help during off business hours was sometimes not easy...Dr. Eisermann is just a wonderful person, he really cares for you and helps you through all the emotional challenges me and my husband faced during my treatment. After 3 IVF unsuccessful treatments in my home country we had almost given up hope, but his empathy and honest kindness always kept me positive and now I am on my 7th month of a very happy and serene pregnancy.
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Eisermann is just a wonderful person, he really cares for you and helps you through all the emotional challenges me and my husband faced during my treatment. After 3 IVF unsuccessful treatments in my home country we had almost given up hope, but his empathy and honest kindness always kept me positive and now I am on my 7th month of a very happy and serene pregnancy.
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Never give up hope, there are really knowledgeable who can help you.
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Eisermann is just a wonderful person, he really cares for you and helps you through all the emotional challenges me and my husband faced during my treatment
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Adriana Ballestas)
Care coordinator: the best posible. Nursing staff: one day they forget about me in the ultra sound room. It was a busy day and not really a serious issue, other than that one always fees nurses could be a little warmer: they were nice but could be better.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
All very good, waiting time a little long some times, and help during off business hours was sometimes not easy
10
Doctor
Juergen Eisermann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 38 - 39
5 IUI
2 IVF
Poor Egg Quality
Tubal Blockage
Immunological
Latinx
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Eisermann knows very well what he is doing. He tried different things until we got the results expected. He was caring, made sure we understood the process, the risk and the different options. He helped me feel better and not loose my hope when things did not go as expected. After some work, he made our dream a reality!!!...Firts we tried IUI, 5 times. After that 3 IVF. After the second IVF the Dr. wanted to do some additional test and discover and immunologic problem which he treated during the 3rd IVF. That work and I am having twins!
Dr. Eisermann knows very well what he is doing. He tried different things until we got the results expected. He was caring, made sure we understood the process, the risk and the different options. He helped me feel better and not loose my hope when things did not go as expected. After some work, he made our dream a reality!!!...Firts we tried IUI, 5 times. After that 3 IVF. After the second IVF the Dr. wanted to do some additional test and discover and immunologic problem which he treated during the 3rd IVF. That work and I am having twins!
How was your experience with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Eisermann knows very well what he is doing. He tried different things until we got the results expected. He was caring, made sure we understood the process, the risk and the different options. He helped me feel better and not loose my hope when things did not go as expected. After some work, he made our dream a reality!!!
What's one piece of advice would you give a prospective patient of Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Always have faith
During treatment, were you treated like a number or a human with Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Eisermann was extremely caring. He cared for me and helped me believe it was possible, that I was next.
Describe the protocols Juergen Eisermann used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
Firts we tried IUI, 5 times. After that 3 IVF. After the second IVF the Dr. wanted to do some additional test and discover and immunologic problem which he treated during the 3rd IVF. That work and I am having twins!
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine.
Detailed, good communicator of the process, caring.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Best ever. The staff helps you in the process and gets very personal. They make a difference.
Describe the costs associated with your care under Juergen Eisermann at IVFMD South Florida Institute for Reproductive Medicine.
$60K for the whole treatment
Describe Juergen Eisermann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
He recommended multiple given the statistics of the treatment.
10
Doctor
Juergen Eisermann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 36 - 37
1 IVF
1 Egg Freezing
Male Factor
PCOS
Uterine Fibroids
Unexplained
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Roseff is an extremely knowledgeable doctor who understands the struggles you are going through. He is compassionate and caring yet tells you the truth without sugar coating it...Very thorough, spent time explaining everything. Caring and compassionate...Don't hesitate making an appointment...it's not written in stone but you will gain an immense amount of information to help you move forward...
Nursing staff [at IVFMD-S FL Inst - S Miami] was attentive to my every need. They always responded to my questions quickly...Caring and understanding!!!! Knowledgeable above all others!!
How was your experience with Scott Roseff at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Roseff is an extremely knowledgeable doctor who understands the struggles you are going through. He is compassionate and caring yet tells you the truth without sugar coating it.
What's one piece of advice would you give a prospective patient of Scott Roseff at IVFMD South Florida Institute for Reproductive Medicine?
Don't hesitate making an appointment...it's not written in stone but you will gain an immense amount of information to help you move forward
During treatment, were you treated like a number or a human with Scott Roseff at IVFMD South Florida Institute for Reproductive Medicine?
Very thorough, spent time explaining everything. Caring and compassionate
Describe the protocols Scott Roseff used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
I responded fast with the hormones prior to retrieval so much that I almost went into ovarian hyper stimulation. Dr Roseff and his team treated me accordingly and everything worked out wonderfully
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Kristi, Chantelle and two other wonderful nurses, but I am drawing a blank on names)
Nursing staff was attentive to my every need. They always responded to my questions quickly
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Caring and understanding!!!! Knowledgeable above all others!!
Describe the costs associated with your care under Scott Roseff at IVFMD South Florida Institute for Reproductive Medicine.
Fertility treatment is expensive and you have to understand that when you go in.
10
Doctor
Scott Roseff
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2014 - 2016, Successful
NPS
10
NPS
10
Age 32 - 34
1 IVF
Recurrent Pregnancy Loss
Unexplained
Income $50K - $99K
Teacher
2nd of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Doctor Gelman was always a phone call away if I did have questions. Quirky but friendly deamenor, while being able to always speak the truth....Very caring staff. Could call or email a nurse and/or doctor and get a call back within an hour or two. New me by name, asked a friend about after I was discharged.
Strength: friendly, efficient, caring Weakness: can have long wait times. [The nurse at IVFMD] answered all questions. Gave thorough instructions. Always a phone call/email away....Very caring staff. Could call or email a nurse and/or doctor and get a call back within an hour or two. New me by name, asked a friend about after I was discharged.
How was your experience with Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
Doctor Gelman was always a phone call away if I did have questions. Quirky but friendly misdeamenor, while being able to always speak the truth.
What's one piece of advice would you give a prospective patient of Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
Ask him to speak up or clarify if need be.
During treatment, were you treated like a number or a human with Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine?
Very caring staff. Could call or email a nurse and/or doctor and get a call back within an hour or two. New me by name, asked a friend about after I was discharged.
Describe the protocols Kenneth Gelman used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
BCP, Menopur, follistim, ganirelix, triggered with Lupron and low dose hsg due to risk of OHSS. Freeze all.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Yvonne)
Answered all questions. Gave thorough instructions. Always a phone call/email away.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Strength: friendly, efficient, caring Weakness: can have long wait times.
Describe the costs associated with your care under Kenneth Gelman at IVFMD South Florida Institute for Reproductive Medicine.
A variety of packages depending on services required
What specific things went wrong at IVFMD South Florida Institute for Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at IVFMD South Florida Institute for Reproductive Medicine.
A nurse took too long to call in a refill. I had enough medication and it wasn't a critical medication.
10
Doctor
Kenneth Gelman
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014, Unknown Success
NPS
10
NPS
10
Age 30
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Latinx
Income $0 - $49K
1st of 3 Docs
3 IUI With Other Docs
5 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
she [Dr. Bustillo] is very compassionate and really attentative with her patients.... she’s just an amazing person and doctor. her bedside manner is A++ she sympathizes with you as a woman and a mother. She is always on top of everything from beginning to end. She truly is a blessing to the infertility community... your going to get the most honest opinion you can possibly get.... This clinic only has strength they are organized punctual friendly they make you feel like family from the moment you walk in.
This clinic [IVFMD] only has strength they are organized punctual friendly they make you feel like family from the moment you walk in. Everyone from the front to your check out clerk are always willing to help in anything you may need or seek any information that you want to know.... she’s [Dr. Bustillo] just an amazing person and doctor. her bedside manner is A++ she sympathizes with you as a woman and a mother. She is always on top of everything from beginning to end. She truly is a blessing to the infertility community.
How was your experience with Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
she’s just an amazing person and doctor. her bedside manner is A++ she sympathizes with you as a woman and a mother. She is always on top of everything from beginning to end. She truly is a blessing to the infertility community. Love Dr. B
What's one piece of advice would you give a prospective patient of Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
your going to get the most honest opinion you can possibly get.
During treatment, were you treated like a number or a human with Maria Bustillo at IVFMD South Florida Institute for Reproductive Medicine?
she is very compassionate and really attentative with her patients.
Describe your experience with your nurse at IVFMD South Florida Institute for Reproductive Medicine. (Assigned nurse: Belkis Gutierrez)
Best nurse/coordinator in the world.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
This clinic only has strength they are organized punctual friendly they make you feel like family from the moment you walk in. Everyone from the front to your check out clerk are always willing to help in anything you may need or seek any information that you want to know.
Describe Maria Bustillo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
She seeks what’s best for you taking into account your health and your fertility diagnosis.
10
Doctor
Maria Bustillo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5