[Dr. Lipari] knows everything there is to know about treating endometriosis and all of the other reproductive issues I was dealing with. He's always been very patient and relatable and willing to help any way possible to get me where I wanted to be. Highly highly recommend him and couldn't be happier with my experience and treatment plan from him...
Some of the [Jacksonville Center] nurses were amazing to work with in person, very knowledgeable, helpful, and compassionate. Others seemed to not care at all and were very unprofessional...The clinic was clean and well kept, very calming atmosphere. Weakness lies with the front desk staff in my opinion. They could definitely work on communication or maybe they need more in depth training because they were never helpful for me unfortunately and I have been in contact regularly with them for the last year and a half
How was your experience with Christopher Lipari at Jacksonville Center for Reproductive Medicine?
I am so grateful to have found Dr. Lipari, I have had 2 surgeries with him now and I absolutely love working with him. He knows everything there is to know about treating endometriosis and all of the other reproductive issues I was dealing with. He's always been very patient and relatable and willing to help any way possible to get me where I wanted to be. Highly highly recommend him and couldn't be happier with my experience and treatment plan from him.
What's one piece of advice would you give a prospective patient of Christopher Lipari at Jacksonville Center for Reproductive Medicine?
Write down any questions you have prior to meeting with him or the nurses. Keep calling if you don't get through to who you need to speak with, staff is not the most attentive and probably won't get back to you in a timely manner.
During treatment, were you treated like a number or a human with Christopher Lipari at Jacksonville Center for Reproductive Medicine?
Dr. Lipari is so sweet and caring, always took the time to answer questions and put our minds at ease.
Describe the protocols Christopher Lipari used in your cycles at Jacksonville Center for Reproductive Medicine and their degree of success.
I had excision surgery for endometriosis, during surgery, he unblocked my tubes, fixed the septum in my uterus (heat shaped uterus), and removed a few cysts. After surgery, during recover I was given Provera to induce my period (which were typically very irregular) and ever since then, about a year and a half later I am still having a regular period. My husband and I were very excited to start trying for our first baby once I was fully recovered.. we did 2 rounds of Letrozole with timed intercourse and hcg injection, with no luck unfortunately.. but after continued pelvic pain post-op we decided to put that on hold. I was then diagnosed with 2 hernias and just had my second surgery with Dr. Lipari to get them fixed and to make sure nothing else was going on in there to cause me any more discomfort. Both surgeries went great, and recovery was a little difficult, but we'll worth it.
Describe your experience with the nursing staff at Jacksonville Center for Reproductive Medicine.
The nursing staff is very hit and miss. Some of the nurses were amazing to work with in person, very knowledgeable, helpful, and compassionate. Others seemed to not care at all and were very unprofessional. Getting ahold of a nurse is almost impossible, regardless of which one you are trying to reach, leaving a message for them to return a call is absolutely useless. Emailing is not much better, but I do feel like I was able to get through a bit easier with questions that way and he's something back. None of the front desk staff knows what's going on, or who to transfer you to for certain issues, which just adds to the chaos. I did have great experiences with Alexis and Shannon I believe.
Describe your experience with Jacksonville Center for Reproductive Medicine.
The clinic was clean and well kept, very calming atmosphere. Weakness lies with the front desk staff in my opinion. They could definitely work on communication or maybe they need more in depth training because they were never helpful for me unfortunately and I have been in contact regularly with them for the last year and a half. Their strength is that they work for some really amazing doctors, but I wish the staff held themselves to a higher standard to reflect the amazing work done here. They can really make the experience negative, which is so sad to me because the doctors and patients deserve better from them.
Describe the costs associated with your care under Christopher Lipari at Jacksonville Center for Reproductive Medicine.
Everything was covered through our insurance, I think the most we had to pay was about $50 per cycle of Letrozole and of course travel as we lived 2 hours from the clinic.
What specific things went wrong at Jacksonville Center for Reproductive Medicine?
- Lost paperwork
- Failed to convey critical information
Describe the specific things that went wrong at Jacksonville Center for Reproductive Medicine.
I have had many instances of calling, or emailing multiple times, leaving messages and never hearing back in about important questions I had regarding my recovery from surgery and fertility treatments. They have lost my file twice and had to go track it down after it was misplaced. I was supposed to get started with pelvic floor therapy after my first surgery and continued pelvic pain, and I was told 4 times they would be giving me a call back with an appointment over the course of 2 months, I never got an appointment, I would call every single week about it. It's near impossible to get a hold of anyone to help and even in the off chance you're able to speak with someone, they transfer you multiple times and no one can seem to help or figure out what's going on or what to do to fix it. I have never had a bad experience with Dr. Lipari directly, I think he is absolutely wonderful and a very talented surgeon, but his staff is another story.
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Clinic
Jacksonville Center for Reproductive Medicine
Jacksonville