Jones Institute for Reproductive Medicine

3 doctors work here

Rated 8.6
Strongly recommend: 58%Neutral: 33%Don't recommend: 9%8.6
58% strongly recommend
72 reviews
Operations
8.7
8.7
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.4
8.4
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.8
7.8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.5
8.5
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.2
7.2
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
452
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 3 offices

Newport News
729 Thimble Shoals Road
Newport News, VA 23606
757-446-7100
Norfolk
601 Colley Ave
Norfolk, VA 23507
757-446-7100
Virginia Beach
2075 Glenn Mitchell Drive
Virginia Beach, VA 23456
757-446-7100
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40 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
10
10
Age 48 - 49
3 Egg Freezing
IVF
Donor Eggs
Donor Sperm
PCOS
Income $100K - $199K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Given my age, a single transfer was not really an option. We spoke at length about my willingness to have multiples and I was totally fine with that outcome... [Dr. Stadtmauer] always took the time to talk with me and see how I was feeling along the way. She knew I was single and trying to plan for my future. She wanted to keep me informed but wanted to know me personally as well... I will never forget her kindness and honesty through my twin pregnancy and the singleton that came from those embryos 3 years later.
I felt like the monitoring appointments [at Jones Institute] went very smoothly. The teams were efficient and very private. It took me a day or two to sort out where to go and how the two holding rooms worked. A very kind nurse saw my deer in the headlights look and said, "Let me show you how this works..." To my relief, I never walked in the wrong door and knew what to do from that day forward...My costs ranged a bit from the start to the finish line. I was able to negotiate my fees down with ongoing procedures. I would encourage everyone to speak with your team about fees as they were very willing to work with me. Eset Approach
How was your experience with Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
Dr. Stadtmauer is a very compassionate person and scientist. She took great pains to make sure that I understood what was going to happen and what she wasn't going to be able to tell me with certainty. I remember her meeting me in recovery after the 2nd egg retrieval that I should think about freezing embryos. I wasn't at that point given my hopes of finding a husband and she was very careful with her suggestion. I have never forgotten that moment and her knowledge that was far beyond what I could manage with every step that unfolded. Years later when I returned to transfer embryos and didn't get pregnant Dr. S made the call. She was the kindest person at that terrible moment and made getting that news as good as possible. She listened to me cry and then pull it together and ask for a plan to start again. She didn't tell me to take my time or think about something else, rather she said we could start again and would get working on our next plan. About 18 months later and after plenty of changes to my expectations and plans -- Dr. Stadtmauer called my out of a huge meeting at work. She said simply -- you are pregnant and I was looking for some numbers around 80-100 and yours are 488. I asked what that meant and she said we will test you again in two days and then schedule an ultrasound. Two weeks later I was on that ultrasound table for a minute or two and Dr. Stadtmauer said beaming, "It's two!" I was stunned, thrilled, and didn't notice that she and the team of nurses and other doctors had left to go into the hall to sign a card congratulating me! I will never forget her kindness and honesty through my twin pregnancy and the singleton that came from those embryos 3 years later.
What's one piece of advice would you give a prospective patient of Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
Be honest with her about your goals and then listen to what she has to say every step of the way. She won't sugar coat things but she will listen and try to find the solutions that will help you along the way. She will be your biggest cheerleader and source of strength when you are most vulnerable.
During treatment, were you treated like a number or a human with Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
Dr.Stadtmauer always took the time to talk with me and see how I was feeling along the way. She knew I was single and trying to plan for my future. She wanted to keep me informed but wanted to know me personally as well.
Describe the protocols Laurel Stadtmauer used in your cycles at Jones Institute for Reproductive Medicine and their degree of success.
The one thing I remember that made a huge difference ultimately was the use of progesterone shots before and after transfers for 12 weeks.
Describe your experience with your nurse at Jones Institute for Reproductive Medicine. (Assigned nurse: Valerie)
The entire nursing staff was so upbeat and supportive. I was an early single gal freezing her eggs and they were all very excited for me. I got great information and wonderful care in a crazy whirlwind commuting from another city to make all of this work.
Describe your experience with Jones Institute for Reproductive Medicine.
I think Jones Institute is the ideal spot if you want to have a team that will always know you and your case. It never mattered who was on call or in the office -- they all knew my name and had been in discussions about my case. I never felt like a number and was never rushed in or out of an appointment. I found the teams that were charged with our daily changes in medication and treatment during retrieval to be fantastic. I was crazy and they never batted and eye. I got hugs and cheers from the entire surgery bunch with every retrieval and transfer.
Describe your experience with your monitoring appointments at Jones Institute for Reproductive Medicine.
I felt like the monitoring appointments went very smoothly. The teams were efficient and very private. It took me a day or two to sort out where to go and how the two holding rooms worked. A very kind nurse saw my deer in the headlights look and said, "Let me show you how this works..." To my relief, I never walked in the wrong door and knew what to do from that day forward.
Describe the costs associated with your care under Laurel Stadtmauer at Jones Institute for Reproductive Medicine.
My costs ranged a bit from the start to the finish line. I was able to negotiate my fees down with ongoing procedures. I would encourage everyone to speak with your team about fees as they were very willing to work with me.
Describe Laurel Stadtmauer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Jones Institute for Reproductive Medicine.
Given my age, a single transfer was not really an option. We spoke at length about my willingness to have multiples and I was totally fine with that outcome.
10
Doctor
Laurel Stadtmauer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Jones Institute for Reproductive Medicine
Norfolk
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unsuccessful
8
10
Age 36
2 IUI
Endometriosis
Other
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
Neutral
Strongly Recommends
Unsuccessful
If you are looking for a very intelligent doctor who has lots of experience, she [Dr. Stadtmauer] is it. She diagnosed me in seconds of testing and got right to the details and course. If you don’t want blunt info, she is not for you. She got right to the point, has been down this road with thousands of couples, and had a very scientific way about going things. Not totally nurturing and motherly if you are looking for that. She does know her stuff though!
Overall clinic [Jones Inst for Repro Med] is amazing! They have so much knowledge, everything for the most part is in one building, and they have a reputation. Only negative I have is the communication. I had a hard time getting a hold of someone in my early stages of IUI and for someone new to the game, that was frustrating. Seems like they have figured some of those glitches out but occasionally hard to get a hold of someone.
How was your experience with Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
If you are looking for a very intelligent doctor who has lots of experience, she is it. She diagnosed me in seconds of testing and got right to the details and course. If you don’t want blunt info, she is not for you. She got right to the point, has been down this road with thousands of couples, and had a very scientific way about going things. Not totally nurturing and motherly if you are looking for that. She does know her stuff though!
What's one piece of advice would you give a prospective patient of Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
Make sure you break through the statistics and knowledge she has to show who you are as a human/woman.
During treatment, were you treated like a number or a human with Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
She was very blunt but I appreciate that. She saw how emotional I was and did what she could to help the process along. Only reason I didn’t put 100% human because I felt like it was somewhat clinically and not 100% based on me.
Describe the protocols Laurel Stadtmauer used in your cycles at Jones Institute for Reproductive Medicine and their degree of success.
I went to this doctor for initial discussion and testing which included pelvic ultrasound, HCG test, and blood work. Then we set up the plan from there.
Describe your experience with your nurse at Jones Institute for Reproductive Medicine. (Assigned nurse: Heather Houston )
I only had 2 negatives. One was lack of communication. You have to communicate through a portal which ended up being great but in the beginning when I had no idea what was going on, communication was horrible and I had to call and stalk the nurse. Once we got into a grove it was much easier but you have to advocate for yourself. Second was when I had a question about a medication that I wasn’t aware of, I got a short answer on their end. Overall they were amazing but this one time the nurse talked to me like I should know exactly what’s going on. I know she deals with it all day everyday but I had no idea and it was my first time.
Describe your experience with Jones Institute for Reproductive Medicine.
Overall clinic is amazing! They have so much knowledge, everything for the most part is in one building, and they have a reputation. Only negative I have is the communication. I had a hard time getting a hold of someone in my early stages of IUI and for someone new to the game, that was frustrating. Seems like they have figured some of those glitches out but occasionally hard to get a hold of someone.
Describe the costs associated with your care under Laurel Stadtmauer at Jones Institute for Reproductive Medicine.
In no fault to them (my insurance) I had to pay out of pocket for my fertility drugs and will have to pay for IVF. Other than that it was covered and I only payed around 20% of the costs
Describe Laurel Stadtmauer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Jones Institute for Reproductive Medicine.
Unknown. Didn’t get that far
8
Doctor
Laurel Stadtmauer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Jones Institute for Reproductive Medicine
Norfolk
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
10
10
Age 34 - 35
2 IUI
Tubal Blockage
Uterine Fibroids
Recurrent Pregnancy Loss
Unexplained
Other
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
immediately felt uplifted to be under her [Dr. Bocca's] care. She has a wonderful bed side manner and she is compassionate, yet professional. She explains everything in detail in regards to my care. She encourages you to ask questions and takes her time answering them. I have never left the appointment with any unanswered questions...She explained the lab tests that she was ordering and what results she would be looking for in those tests. She had changed my fertility medication from Clomid to Letrozole and explained in detail that the Letrozole would encourage a thicker uterine lining.
The nursing staff [at Jones Institute for Reproductive Medicine] have always been very friendly, empathetic, and extremely professional. They are always eager to answer any of your questions and concerns. They have always made me feel comfortable and I truly feel like they are the Patient's Advocate... I have called many times with questions and the front desk was always happy to help me. The clinic is always very clean. The waiting area is spacious with comfortable couches and chairs with a TV playing HGTV which we know everyone enjoys, a nice distraction while you wait for your appointment.
How was your experience with Silvina Bocca at Jones Institute for Reproductive Medicine?
My initial consultation appointment with Dr. Bocca was in August 2018. Before meeting Dr. Bocca, I had felt discouraged. My husband and I have been trying to conceive for 4 years (now going on 5 years) with a history of an ectopic pregnancy that resulted in emergency surgery which later resulted in losing my right fallopian tube. We had also had a biochemical pregnancy while I was on Clomid prescribed by my OBGYN. I was on Clomid for 3 months. After those 3 months, we finally made the decision to schedule an appointment with Dr. Bocca. At the consultation, Dr. Bocca was very friendly, professional, and explained everything in detail. She answered all of our questions and concerns. She explained the lab tests that she was ordering and what results she would be looking for in those tests. She had changed my fertility medication from Clomid to Letrozole and explained in detail that the Letrozole would encourage a thicker uterine lining. She explained that Letrozole would be a better option because of my fibroid history. She also addressed a plan of action on getting a sperm analysis for my husband to rule out male factor infertility. Dr. Bocca recommended IUI for our next plan of action. She gave clear written instructions on the steps for my next upcoming ovulation cycle i.e. making appointments, taking medications, trigger injections. After leaving that first consultation appointment with Dr. Bocca, I felt encouraged and hopeful which I hadn't felt that way in years. My husband and I decided to do our first round with timed intercourse which resulted in a negative pregnancy. After that we proceeded with Dr. Bocca's recommendation of IUI. We have done 2 IUIs so far. My second IUI resulted in another biochemical pregnancy. After my failed IUIs, I had another appointment with Dr.Bocca to discuss the next plan of action. During that appointment, she was very compassionate and was aware that I was feeling grief. She explained to me my blood work results that was done days prior to the appointment. She had explained that it would be beneficial to have a Hysteroscopy to investigate the uterus, fallopian tubes, and ovaries. Along with the Hysteroscopy, she recommended that IVF is our next plan of action. While that was tough news to hear, she delivered that information in a compassionate and gentle manner. She made sure to take the time to answer any of my questions or concerns during that appointment. I am currently scheduled for the Hysteroscopy for next week.
What's one piece of advice would you give a prospective patient of Silvina Bocca at Jones Institute for Reproductive Medicine?
I would tell the prospective patient of Dr. Bocca to trust the process. It may be a long road ahead, but under her care you will get the answers that you have been searching for. Always ask questions, share your concerns, and remain hopeful. This is Dr. Bocca's profession and she will leave no rock unturned.
During treatment, were you treated like a number or a human with Silvina Bocca at Jones Institute for Reproductive Medicine?
Upon first meeting Dr. Bocca at my consultation appointment back in August 2018, I immediately felt uplifted to be under her care. She has a wonderful bed side manner and she is compassionate, yet professional. She explains everything in detail in regards to my care. She encourages you to ask questions and takes her time answering them. I have never left the appointment with any unanswered questions.
Describe the protocols Silvina Bocca used in your cycles at Jones Institute for Reproductive Medicine and their degree of success.
She had changed my fertility medication from Clomid to Letrozole and explained in detail that the Letrozole would encourage a thicker uterine lining. She explained that Letrozole would be a better option because of my fibroid history. She also addressed a plan of action on getting a sperm analysis for my husband to rule out male factor infertility. Dr. Bocca recommended IUI for our next plan of action. She gave clear written instructions on the steps for my next upcoming ovulation cycle. I was instructed to call on cycle day 1 to make an appointment for an ultrasound around cycle day 10. I was also prescribed Letrozole 5mg and to take on cycle day 3 through cycle day 7. On cycle day 10, I would go in for an ultrasound to look at the thickness of the uterine lining and to look at the size of the follicles. If the uterine lining and follicles weren't measuring at certain size , the office would schedule another ultrasound two days later to look at the progress. After the ultrasound, if the uterine lining was thick enough and the follicle growth was at the recommended size; They gave me very clear written timed instructions with the "trigger" Injection which was Ovidrel 0.5mg. She explained that this would trigger the ovaries to release the follicles. Then, I would scheduled an appointment for the IUI. The IUI was performed quickly and easily.During the IUI, the doctor would explain every step that was occurring. After the IUI was performed, I was instructed to lay flat for fifteen minutes after the IUI. Afterwards, I was given clear written instructions to start taking Progesterone 50 mg suppositories at bedtime for 14 days due to low levels of progesterone and the date to take an at home pregnancy test. If the pregnancy test was negative, I was instructed to stop taking the Progesterone. If the pregnancy test was positive, I was to call the office to schedule a BETA lab (Blood work to confirm pregnancy). Sadly, after my second IUI, I had a biochemical pregnancy. After my failed IUIs, I had another appointment with Dr.Bocca to discuss the next plan of action. During that appointment, she was very compassionate and was aware that I was feeling grief. She explained to me my blood work results that was done days prior to the appointment. She had explained that it would be beneficial to have a Hysteroscopy to investigate the uterus, fallopian tubes, and ovaries. Along with the Hysteroscopy, she recommended that IVF is our next plan of action. While that was tough news to hear, she delivered that information in a compassionate and gentle manner. She made sure to take the time to answer any of my questions or concerns during that appointment. I am currently scheduled for the Hysteroscopy for next week.
Describe your experience with the nursing staff at Jones Institute for Reproductive Medicine.
The nursing staff have always been very friendly, empathetic, and extremely professional. They are always eager to answer any of your questions and concerns. They have always made me feel comfortable and I truly feel like they are the Patient's Advocate.
Describe your experience with Jones Institute for Reproductive Medicine.
The clinic and the staff are always very friendly and greet you with a smile. The front desk checks you in immediately and for the most part, I have been seen by the Nurse or Doctor by my appointment time (which is unheard of at doctor offices). If you have any questions, they are always willing to give you the answer or find out the answer. I have called many times with questions and the front desk was always happy to help me. The clinic is always very clean. The waiting area is spacious with comfortable couches and chairs with a TV playing HGTV which we know everyone enjoys, a nice distraction while you wait for your appointment.
Describe the costs associated with your care under Silvina Bocca at Jones Institute for Reproductive Medicine.
The test that were associated with my care included: Basic semen analysis-$110.00 Day 3 bloodwork (FSH,LH,E2)-$250.00 in house, **Labcorp-$380.00 Cycle Day Ultrasound-$190.00 (done several times, insurance has been covering some costs of the ultrasounds). Intrauterine Insemination (IUI) with Sperm wash-$255.00 (IUI), $240.00 (sperm wash) **Have done this twice** Semen/Sperm Cryopreservation- $450.00 with $35.00 process with IUI preparation. Medications: Ovidrel Injection-$ 175.00 **Have filled prescription 3 times** Progeresterone suppositories (14 day supply) - $20.00 **Have filled prescription 3 times** Letrozole 5mg (cycle day 3-cycle 7)-$20.00 **Have filled prescription 3 times** An estimation of my current costs are between $3,000.00 to $4,000.00 as of 2/12/2019.
10
Doctor
Silvina Bocca
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Jones Institute for Reproductive Medicine
Norfolk
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
10
10
Age 35 - 36
1 IUI
2 IVF
Endometriosis
Male Factor
Latinx
Income $50K - $99K
Marketer or PR
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Pakrashi] is so caring. She genuinely wants you to get pregnant and listens to you. As women, we understand our bodies and she listens to all your concerns and adjusts treatment based on response and your input.... We changed protocol completely based on my previous responses. I was worried that I might be resistant to clomid so she suggested a trial run with timed intercourse to see my response before we moved forward.
Always caring and compassionate. They [Jones Institute for Reproductive Med] are rooting for you!... Weaknesses: nurses station could do better with call backs and reading notes. Really the only negative thing I can say. Strengths: nurses have great bed side manner when you are present. Work hard to get you in and out in a timely manner. They do well in relaying messages to the doctors.... IUI $600 IVF range $6500-8000
How was your experience with Tarita Pakrashi at Jones Institute for Reproductive Medicine?
There are no weaknesses I can report on. My first doctor, I felt like a number. He didn't deter from treatment protocol based on my response of first IVF to our 2nd. I had seen Dr Pak a few times during the course of my treatments and knew I wanted her to head my 3rd IVF transfer. We changed protocol completely based on my previous responses. I was worried that I might be resistant to clomid so she suggested a trial run with timed intercourse to see my response before we moved forward. She is a great listener. She is compassionate and truly wants what is best for you. She allows you to be an advocate for yourself. She will discuss research and new studies with you. Etc. She encourages you to do your own research and will talk to you about your findings. She is top notch and I am hopeful for this next round.
What's one piece of advice would you give a prospective patient of Tarita Pakrashi at Jones Institute for Reproductive Medicine?
If you have questions, don't be afraid to ask. If there is something you want to try, don't be afraid to ask. She is warm and inviting.
During treatment, were you treated like a number or a human with Tarita Pakrashi at Jones Institute for Reproductive Medicine?
Dr Pak is so caring. She genuinely wants you to get pregnant and listens to you. As women, we understand our bodies and she listens to all your concerns and adjusts treatment based on response and your input.
Describe the protocols Tarita Pakrashi used in your cycles at Jones Institute for Reproductive Medicine and their degree of success.
We have not started our cycle but did do a clomid test trial and I responded beautifully. I am considered a poor responder and my last 2 IVF I was on max dose. She suggested a clomid/menopur min stimulation. I responded beautifully in our clomid test run, better than my IVFs. We are looking forward to our new protocol and hopeful we will get pregnant.
Describe your experience with the nursing staff at Jones Institute for Reproductive Medicine.
Always caring and compassionate. They are rooting for you!
Describe your experience with Jones Institute for Reproductive Medicine.
Weaknesses: nurses station could do better with call backs and reading notes. Really the only negative thing I can say. Strengths: nurses have great bed side manner when you are present. Work hard to get you in and out in a timely manner. They do well in relaying messages to the doctors.
Describe the costs associated with your care under Tarita Pakrashi at Jones Institute for Reproductive Medicine.
IUI $600 IVF range $6500-8000
Describe Tarita Pakrashi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Jones Institute for Reproductive Medicine.
She lets you decide. But the clinic won't transfer more than 2.
10
Doctor
Tarita Pakrashi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Jones Institute for Reproductive Medicine
Norfolk
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
10
10
Age 25 - 26
2 IUI
Anovulation
Ashkenazi Jewish
Income $50K - $99K
1st of 4 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Pakrashi is one of the warmest souls you'll meet in one of the toughest situations you'll find yourself in. She enters every room with a smile, repeats your name often in dialogue, which reassures me she's constantly active in your case. She talks about helping families conceive with passion, empathy and compassion.... My experience trying to conceive is from a multi-disciplinary approach, as I have several specialists working together to ensure a safe future pregnancy due to health conditions I live with. She is willing to compromise with other doctors and cater to their concerns as they arise, and the best part is that I have reassurance that none of these small hurdles will interfere with fertility treatments.
Everyone at the clinic [Jones Institute], from the front desk to the doctors are so warm and friendly. I don't see any weaknesses from this practice, even if I haven't received the results I wanted... yet. They give me the confidence and strength that I need each month to keep on....Ultrasounds (if not paid for by insurance) are $190...luckily mine are covered. IUI(self-pay) is $255. I pay $55 for them to wash my husband's frozen sperm along with that. He gave a sample and is storing it in the cryo lab. He gave enough for 6 vials to be stored. For a year of storage, we paid $450. Everything requires payment up front. I was told only with IVF do they offer payment plans.
How was your experience with Tarita Pakrashi at Jones Institute for Reproductive Medicine?
My experience trying to conceive is from a multi-disciplinary approach, as I have several specialists working together to ensure a safe future pregnancy due to health conditions I live with. She is willing to compromise with other doctors and cater to their concerns as they arise, and the best part is that I have reassurance that none of these small hurdles will interfere with fertility treatments. She puts the patient's health above all and wants the patient to live a fully normal life, unlike many other reproductive endocrinologists who set limit upon limit during the course of your cycle.
What's one piece of advice would you give a prospective patient of Tarita Pakrashi at Jones Institute for Reproductive Medicine?
Voice your concerns. She is always willing to listen and help out, so there's no need to hide your insecurities, frustrations or concerns.
During treatment, were you treated like a number or a human with Tarita Pakrashi at Jones Institute for Reproductive Medicine?
Dr. Pakrashi is one of the warmest souls you'll meet in one of the toughest situations you'll find yourself in. She enters every room with a smile, repeats your name often in dialogue, which reassures me she's constantly active in your case. She talks about helping families conceive with passion, empathy and compassion. There's nothing more I could ask for in a doctor in this scenario.
Describe the protocols Tarita Pakrashi used in your cycles at Jones Institute for Reproductive Medicine and their degree of success.
On cycle day(CD) 1, I call the office to schedule an ultrasound. On CDs 3-7, I take 5 mg of letrozole. Around CD 12-13, I go in for an ultrasound. Usually it's CD 11-12 for others, but I tend to ovulate later. Based on the ultrasound, I may have to come back if the follicles and lining are not the right size. Otherwise, I will be instructed on taking ovidrel. Twenty four to 36 hours or so later, I will go in for IUI. Two days later, I will start progesterone. Fourteen days after that, I will test at home. If negative, I stop progesterone and call on day 1 to repeat cycle. If positive, I go in for a blood pregnancy test. I'm not sure what happens after that. Letrozole has done wonders for my ovulation ability. I used to not ovulate, but now I'm producing one or two mature follicles, which makes me feel confident I'm going in the right direction.
Describe your experience with the nursing staff at Jones Institute for Reproductive Medicine.
I've most most, if not all of the nurses and they are all very friendly. Heather responds within a day or two if I send a message through the portal, which is what I look for in any doctor.
Describe your experience with Jones Institute for Reproductive Medicine.
Everyone at the clinic, from the front desk to the doctors are so warm and friendly. I don't see any weaknesses from this practice, even if I haven't received the results I wanted... yet. They give me the confidence and strength that I need each month to keep on.
Describe the costs associated with your care under Tarita Pakrashi at Jones Institute for Reproductive Medicine.
Ultrasounds (if not paid for by insurance) are $190...luckily mine are covered. IUI(self-pay) is $255. I pay $55 for them to wash my husband's frozen sperm along with that. He gave a sample and is storing it in the cryo lab. He gave enough for 6 vials to be stored. For a year of storage, we paid $450. Everything requires payment up front. I was told only with IVF do they offer payment plans.
10
Doctor
Tarita Pakrashi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Jones Institute for Reproductive Medicine
Norfolk
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
10
10
Age 34
1 IUI
1 IVF
Endometriosis
Unexplained
Latinx
Income $100K - $199K
Engineer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Bocca ha wonderful bed side manner. She was mostly present during all of ultrasounds. At each visit she would explane everything she saw on the monitor. She went into great detail to make sure I too understand what I was seeing. When test results came back, she explained everything in detail and made sure none of questions went unanswered. ... Mine was your standard protocol from what I remember. Transfer on or around day 15 and the amount of medicine I used was what they give most of the patients. When my treatment had to be changed a little after results of a test I had done showed we transferred the embryo too soon, they brought me in and went through everything step by step to make sure I understood the changes and why they were happening.
This clinic [Jones Institute For Reproductive Medicine], although they have a large number of patients, always made me feel like I was the only one being treated. I felt like all the attention I needed was given to me and every question I had was answered. They even had me sit down with the embryologist when I had questions specific to embryo grading. ... I don’t really know of any weeknesses honestly. I never had a problem while I was there. Their strength is definitely communication. Excellent all around. And their bed side manner. From the students in training to the doctors, everyone was experts in their field. ...
How was your experience with Silvina Bocca at Jones Institute for Reproductive Medicine?
Dr. Bocca ha wonderful bed side manner. She was mostly present during all of ultrasounds. At each visit she would explane everything she saw on the monitor. She went into great detail to make sure I too understand what I was seeing. When test results came back, she explained everything in detail and made sure none of questions went unanswered.
What's one piece of advice would you give a prospective patient of Silvina Bocca at Jones Institute for Reproductive Medicine?
Be open and honest. You don’t know what you don’t know. Dr. Bocca is very kind and will explain everything to you.
During treatment, were you treated like a number or a human with Silvina Bocca at Jones Institute for Reproductive Medicine?
This clinic, although they have a large number of patients, always made me feel like I was the only one being treated. I felt like all the attention I needed was given to me and every question I had was answered. They even had me sit down with the embryologist when I had questions specific to embryo grading. My doctor and the entire staff at Jones Institute were fantastic and I felt like family every time I was there.
Describe the protocols Silvina Bocca used in your cycles at Jones Institute for Reproductive Medicine and their degree of success.
Mine was your standard protocol from what I remember. Transfer on or around day 15 and the amount of medicine I used was what they give most of the patients. When my treatment had to be changed a little after results of a test I had done showed we transferred the embryo too soon, they brought me in and went through everything step by step to make sure I understood the changes and why they were happening.
Describe your experience with your nurse at Jones Institute for Reproductive Medicine. (Assigned nurse: Lena )
Lena was AMAZING! Always available and always so thorough! She helped me above and beyond any nurse I’ve ever known in my life. She felt like my mom or my sister at times because she was just kind with her approach.
Describe your experience with Jones Institute for Reproductive Medicine.
I don’t really know of any weeknesses honestly. I never had a problem while I was there. Their strength is definitely communication. Excellent all around. And their bed side manner. From the students in training to the doctors, everyone was experts in their field.
Describe the costs associated with your care under Silvina Bocca at Jones Institute for Reproductive Medicine.
I would say all in all it cost be 15K.
10
Doctor
Silvina Bocca
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Jones Institute for Reproductive Medicine
Norfolk
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Successful
10
10
2 IUI
Donor Sperm
Diminished Ovarian Reserve
Other
Other
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Pakrashi convinced me I could have everything I want, despite my diminished ovarian reserve. She would stop on the hallway and spend time checking on my progress even if I was only there for a nursing appointment...would make jokes and eased my mind when I felt discouraged. When she realized the first IUI did not work (timing of my body went against her schedule), she was sure to change the process and do the second insemination personally. It worked! I still can't believe I have a daughter. Thank you x a million!! She is perfect just like you said she would be.
All of the nurses [at Jones Institute for Reproductive Medicine] took their time with me and were very friendly. I still remember their faces. They were knowledgeable especially with understanding fertility calendars...I am a veteran, so the VA paid for my procedures due to my fertility issues stemming from a deployment. I did have to pay for donor viles and my medications and shots. Altogether I spent about $600 per try...Sometimes it is hard to reach the office. I was very persistent and would drive 30 minutes and show up for a face to face conversation. Fortunately, though the phone lines are very busy, they are very friendly, reassuring, and happy to help. Dr. Tarita Pakrashi is the best doctor for the job if you want to make a baby. She knows exactly what she is doing and she is so kind. She would refer to my baby as my baby before she was even conceived. I believed in the process because of her but she was also very honest about the statistics and set goals with me. I was pregnant before the first goal time. I started seeing her in July, finished the testing and choosing my frozen donor processes by September, my first try was unsuccessful in October, and the 2nd IUI was successful with a positive test on Thanksgiving. I was very lucky. The goal was to be pregnant by December.
How was your experience with Tarita Pakrashi at Jones Institute for Reproductive Medicine?
Dr. PAKRASHI would make jokes and eased my mind when I felt discouraged. When she realized the first IUI did not work (timing of my body went against her schedule), she was sure to change the process and do the second insemination personally. It worked! I still can't believe I have a daughter. Thank you x a million!! She is perfect just like you said she would be.
What's one piece of advice would you give a prospective patient of Tarita Pakrashi at Jones Institute for Reproductive Medicine?
Just tell her your issues, ask questions. And follow directions to the T. She knows what she's doing. At first I thought she was too nice and the things she said were too good to be true...but when she says don't worry so much and tells you what to do, DO IT.
During treatment, were you treated like a number or a human with Tarita Pakrashi at Jones Institute for Reproductive Medicine?
Dr. Pakrashi convinced me I could have everything I want, despite my diminished ovarian reserve. She would stop on the hallway and spend time checking on my progress even if I was only there for a nursing appointment.
Describe the protocols Tarita Pakrashi used in your cycles at Jones Institute for Reproductive Medicine and their degree of success.
The 1st cycle was clomid and she measured my eggs, then I took the shot in my belly the day before the IUI. I remember the first try being very painful and done by a doctor I didn't know. I went back and told Dr. Pakrashi on the next cycle and she said it should not have been that way and she would personally do my second try. We changed to Femara and she did the next procedure.
Describe your experience with the nursing staff at Jones Institute for Reproductive Medicine.
All of the nurses took their time with me and were very friendly. I still remember their faces. They were knowledgeable especially with understanding fertility calendars.
Describe your experience with Jones Institute for Reproductive Medicine.
Sometimes it is hard to reach the office. I was very persistent and would drive 30 minutes and show up for a face to face conversation. Fortunately, though the phone lines are very busy, they are very friendly, reassuring, and happy to help. Dr. Tarita Pakrashi is the best doctor for the job if you want to make a baby. She knows exactly what she is doing and she is so kind. She would refer to my baby as my baby before she was even conceived. I believed in the process because of her but she was also very honest about the statistics and set goals with me. I was pregnant before the first goal time. I started seeing her in July, finished the testing and choosing my frozen donor processes by September, my first try was unsuccessful in October, and the 2nd IUI was successful with a positive test on Thanksgiving. I was very lucky. The goal was to be pregnant by December.
Describe the costs associated with your care under Tarita Pakrashi at Jones Institute for Reproductive Medicine.
I am a veteran, so the VA paid for my procedures due to my fertility issues stemming from a deployment. I did have to pay for donor viles and my medications and shots. Altogether I spent about $600 per try.
10
Doctor
Tarita Pakrashi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Jones Institute for Reproductive Medicine
Virginia Beach
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
9
9
Age 25
4 Fertility Medications
PCOS
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
Nurse or HC Services
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
During my first appointment with Dr. Stadtmauer, she was very attentive, understanding, and communicated well with me. I had a good knowledge of my diagnosis and she was able to answer my questions more directly, while giving me a piece of mind and reassuring me she was confident in treatment options, which was very relieving....So far, I have used Letrozole and Clomid to help release mature follicles before IUI. Because I have PCOS, I do not ovulate on my own and have to take Progesterone to bring on my cycle.
Reaching the clinic [Jones - Norfolk] via the phone is very easy, straight forward, and a wonderful experience. The receptionist and nurses are pleasant and helpful over the phone. The portal online has been a good resource to use, although a few times I have gotten delays in responses a little longer than expected or hoped....Dr. Stadtmauer's billing team has done a fantastic job making sure billing procedure codes are properly done to ensure coverage is effective.
How was your experience with Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
I loved Dr. Stadtmauer and her communication. She never lets me speak negatively and is always assuring me there are new medications and treatments to try. She reminds me my diagnosis is common, I am young, and she has more positive outcomes than negative outcomes in my case and is always excited to see me and start another round. She makes me excited to come and see her and not dread another failed cycle like I have in the past.
What's one piece of advice would you give a prospective patient of Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
Be open! She is there to communicate with and she will not be able to fully express her medical advice and expertise if you don't explain all the problems. She is VERY knowledgeable and very willing to take the next step to ensure her patients are happy and comfortable.
During treatment, were you treated like a number or a human with Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
During my first appointment with Dr. Stadtmauer, she was very attentive, understanding, and communicated well with me. I had a good knowledge of my diagnosis and she was able to answer my questions more directly, while giving me a piece of mind and reassuring me she was confident in treatment options, which was very relieving. The only downfall I would have to say was that due to having to come multiple times a week for appointments and measurements, I would sometimes see other physicians who were not updated on my care or aware of my concerns and diagnosis at all, almost as if they had not read my chart at all. I did not have a problem seeing another physician, but was never notified, and struggled to communicate and get my questions answered when meeting with someone other than Dr. Stadtmauer.
Describe the protocols Laurel Stadtmauer used in your cycles at Jones Institute for Reproductive Medicine and their degree of success.
So far, I have used Letrozole and Clomid to help release mature follicles before IUI. Because I have PCOS, I do not ovulate on my own and have to take Progesterone to bring on my cycle. Because of this, I can go months with no cycle, resulting in very heavy cycles once I take the Progesterone. Dr. Stadtmauer was able to help track my follicle growth and measurements of my lining to ensure proper timing of ovulation, as heavy cycles resulted in longer cycles and threw of normal schedules. Unfortunately, after three cycles of Letrozole, she was unable to find mature follicles to be released by the trigger shot so we are going to repeat this process with Clomid next month.
Describe your experience with the nursing staff at Jones Institute for Reproductive Medicine.
The nurses were all very supportive and always showed compassion and were very uplifting even after appointments with not so great news. They always had smiling faces, know me by name, and are always VERY helpful via phone, in office and in the exam rooms.
Describe your experience with Jones Institute for Reproductive Medicine.
Reaching the clinic via the phone is very easy, straight forward, and a wonderful experience. The receptionist and nurses are pleasant and helpful over the phone. The portal online has been a good resource to use, although a few times I have gotten delays in responses a little longer than expected or hoped. Wait times have been average, although they could be better. Getting an appointment is sometimes hard, but with a busy office that is expected.
Describe the costs associated with your care under Laurel Stadtmauer at Jones Institute for Reproductive Medicine.
The office visits with Dr. Stadtmauer were covered by my insurance, with just a copay being patient responsibility. The ultrasound appointments were covered and billed correctly, which was a relief, as some in the past have been billed as experimental and not covered. All lab tests have been covered as well. Dr. Stadtmauer's billing team has done a fantastic job making sure billing procedure codes are properly done to ensure coverage is effective. I have gotten a break down of costs up front before vists and ultrasounds with the price in case my insurance was to deny or not cover the services so I am aware of the costs before the services are rendered.
Describe Laurel Stadtmauer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Jones Institute for Reproductive Medicine.
This has not been an option in my care yet.
9
Doctor
Laurel Stadtmauer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Jones Institute for Reproductive Medicine
Norfolk
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
10
10
Age 37
1 IUI
1 IVF
Poor Egg Quality
Other
Income $50K - $99K
Teacher
3rd of 5 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Oehninger answered all questions that I had for him. During my stimulation cycle at appointments where I saw him quickly for an ultrasound there were always other doctors in the room and he let them take the lead and explain to me although it seemed he was the one making the decisions. When it was one on one during the consultation I felt that this Dr. was more personable and shared his experience and expertise with me regarding what I should do next.
This clinic's strengths are they [Jones Institute For Reproductive Medicine] have a well known rate of pregnancies dated back many years. The Dr.'s all work together and make decisions daily together about the patients. I never had trouble getting an appointment and all messages sent through the patient portal were always received and responded to in a timely manner.... Dr. Oehninger answered all questions that I had for him.
How was your experience with Sergio Oehninger at Jones Institute for Reproductive Medicine?
Dr. Oehninger answered all questions that I had for him. During my stimulation cycle at appointments where I saw him quickly for an ultrasound there were always other doctors in the room and he let them take the lead and explain to me although it seemed he was the one making the decisions. When it was one on one during the consultation I felt that this Dr. was more personable and shared his experience and expertise with me regarding what I should do next.
What's one piece of advice would you give a prospective patient of Sergio Oehninger at Jones Institute for Reproductive Medicine?
He has a quiet and serious demeanor. If you have questions ask them
During treatment, were you treated like a number or a human with Sergio Oehninger at Jones Institute for Reproductive Medicine?
At first he said very little the few times that I saw him during my stimulation appointments. I currently met with him again for a consultation to discuss my future protocol and get his advice and he was very helpful. He looked at and explained many of the results from my first failed transfer. He told me what we would do differently next time and was able to give me his expertise on some concerns that I had about cysts they found last time. He also had research to back up this expertise.
Describe the protocols Sergio Oehninger used in your cycles at Jones Institute for Reproductive Medicine and their degree of success.
During my IVF cycle I took Follistim, menopur and ganirelix. After the transfer I was on progesterone oil injections and estrogen patches. During this cycle they found that I have 2 endometrioma cysts. This protocol resulted in 5 eggs retrieved, 4 fertilized and 2 being transferred.
Describe your experience with Jones Institute for Reproductive Medicine.
This clinic's strengths are they have a well known rate of pregnancies dated back many years. The Dr.'s all work together and make decisions daily together about the patients. I never had trouble getting an appointment and all messages sent through the patient portal were always received and responded to in a timely manner.
10
Doctor
Sergio Oehninger
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Jones Institute for Reproductive Medicine
Virginia Beach
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
10
9
Age 36
1 IVF
European
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Pakrashi is very compassionate and obviously cares for her patients and their outcomes. She listens and is very personal. She completes follow through by personally calling me to inquire how I'm feeling and be sure I understand the next step in the IVF process. ... Dr Pakrashi listened, showed empathy and gave us hope. ... Heartbroken, but wanting to give it one last attempt to complete our family we looked into IVF with gender selection
Strengths in this clinic [Jones Institute for Repro Med] is seen in the team of doctors and their knowledge. ... We could only financially do 1 IVF cycle, unfortunately there was not a normal female embryo for FET. Dr Pakrashi and the embryologist personally called to speak with us about our results in detail. ... The portal used by the office makes it easy to reach out and ask questions with responses in a timely manner.
How was your experience with Tarita Pakrashi at Jones Institute for Reproductive Medicine?
Dr Pakrashi is very compassionate and obviously cares for her patients and their outcomes. She listens and is very personal. She completes follow through by personally calling me to inquire how I'm feeling and be sure I understand the next step in the IVF process. Our situation is unique in that prior to IVF we had 2 pregnancy losses. After that we used clomid and had our daughter in 2013. Wanting 1 more child and a sibling for our daughter, we tried to conceive again. Sadly we went on to have three pregnancy losses over the next 3-4 years, all three males diagnosed with arthrogryposis. Test after test left us with no reasoning why the reoccurrence happened. Heartbroken, but wanting to give it one last attempt to complete our family we looked into IVF with gender selection. Through many years of genetic counseling we thought if we could choose a female embryo that we could finally complete the family we have dreamed for (and stop the gut wrenching pain of recurrent loss). Dr Pakrashi listened, showed empathy and gave us hope. We could only financially do 1 IVF cycle, unfortunately there was not a normal female embryo for FET. Dr Pakrashi and the embryologist personally called to speak with us about our results in detail.
What's one piece of advice would you give a prospective patient of Tarita Pakrashi at Jones Institute for Reproductive Medicine?
IVF was new for us. I thought I had read everything before I went in for the consultation and would remember what to ask. I would advise a prospective patient to bring your questions written down and have a notebook to take notes.
During treatment, were you treated like a number or a human with Tarita Pakrashi at Jones Institute for Reproductive Medicine?
She is kind, warm hearted, personal, and provides quick responses and follow through. She calls you personally and stays in touch.
Describe the protocols Tarita Pakrashi used in your cycles at Jones Institute for Reproductive Medicine and their degree of success.
Menopur 150 morning and night Gonal F 300 units morning and night Cetrotide 0.25 mg x2 doses Lupron 40 units x 2 doses Started day 3 of menstrual cycle 13 eggs retrieved, 9 fertilized, 6 biopsied, 2 females, 4 males. No viable embryo for FET.
Describe your experience with your nurse at Jones Institute for Reproductive Medicine. (Assigned nurse: Lena)
Lena was kind and on top of things. She went out of her way to make sure I understood everything. She was very personal and eager to help.
Describe your experience with Jones Institute for Reproductive Medicine.
Strengths in this clinic is seen in the team of doctors and their knowledge. The portal used by the office makes it easy to reach out and ask questions with responses in a timely manner. I would have liked more explanations into the way they choose what medications/protocols. However, I don't know that this would have changed our outcome.
Describe the costs associated with your care under Tarita Pakrashi at Jones Institute for Reproductive Medicine.
$6750- Medications $400- Anesthesia $13,600- IVF circle with FET $600- Pre IVF testing All because our insurance doesn't cover any portion of IVF.
Describe Tarita Pakrashi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Jones Institute for Reproductive Medicine.
We only wanted to electively transfer 1 single female embryo. Dr Pakrashi agreed with us.
10
Doctor
Tarita Pakrashi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Jones Institute for Reproductive Medicine
Norfolk
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unsuccessful
6
10
Age 32 - 35
1 IVF
Endometriosis
Tubal Blockage
Other
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Strongly Recommends
Unsuccessful
Dr Bocca is very intelligent and knows her stuff. She has a way of being compassionate yet very direct in communication. I have always felt like she has my interest at heart....In the beginning she is difficult to see because she is so popular. Probably one of the hardest to get an appointment with. But she is very knowledgeable about many things when it comes to endometriosis....For my retrieval process I started with Lupron due to having endometriosis.
The nursing staff at the Jones is absolutely some of the best nursing staff I’ve ever worked with....The front desk isn’t always quick and the Virginia Beach office shares with another clinic so the wait time is always super long. I don’t suggest going there if I can avoid it. You will see all the doctors at the clinic while there and all of them are great! They have amazing residents and I always appreciate the learning atmosphere.
How was your experience with Silvina Bocca at Jones Institute for Reproductive Medicine?
Dr Bocca is very intelligent and knows her stuff. She has a way of being compassionate yet very direct in communication. I have always felt like she has my interest at heart. I’ve lost two babies to miscarriage in this process so there have been times where she is quick to diagnose. I think it shows her knowledge and sometimes it’s helpful to spend more time. However she is always willing to do whatever I need to do to make things easier to process.
What's one piece of advice would you give a prospective patient of Silvina Bocca at Jones Institute for Reproductive Medicine?
In the beginning she is difficult to see because she is so popular. Probably one of the hardest to get an appointment with. But she is very knowledgeable about many things when it comes to endometriosis.
During treatment, were you treated like a number or a human with Silvina Bocca at Jones Institute for Reproductive Medicine?
Dr Bocca is very patient and supportive. Even with not so good news I’ve been very happy with her treatment and encouragement
Describe the protocols Silvina Bocca used in your cycles at Jones Institute for Reproductive Medicine and their degree of success.
For my retrieval process I started with Lupron due to having endometriosis. I overstimulated this cycle and they canceled a fresh transfer due to being hospitalized. I think that was a good move because I was sick for a very long time. For frozen transfer I used patches/pills and IM progesterone. The first cycle we transferred 2 blasts and had successful twin pregnancy. We did lose one baby in the first trimester. Second frozen transfer was completed this month with success and literally completed a DNC this morning to complete the miscarriage. We have now decided to do genetic testing as a result of this due to losing to babies with viable heartbeats.
Describe your experience with your nurse at Jones Institute for Reproductive Medicine. (Assigned nurse: Margo)
The nursing staff at the Jones is absolutely some of the best nursing staff I’ve ever worked with. And when you do this enough you really spend a lot of time with them. My Ivf coordinator is so compassionate. After my dnc procedure today I had hugs and support from every nurse i came in contact with. That’s HUGE. every appointment they always check on you and want to be sure your emotions are ok.
Describe your experience with Jones Institute for Reproductive Medicine.
The front desk isn’t always quick and the Virginia Beach office shares with another clinic so the wait time is always super long. I don’t suggest going there if I can avoid it. You will see all the doctors at the clinic while there and all of them are great! They have amazing residents and I always appreciate the learning atmosphere. I feel like a teaching school is always best for a patient because they are always interested in educating.
Describe the costs associated with your care under Silvina Bocca at Jones Institute for Reproductive Medicine.
The medications were some of the most expensive. I spent 4000 on meds for first cycle. I did have insurance pick up some of price but the most helpful thing is they bill me whatever is contracted pricing. I’ve had to pay for two frozen transfers which are a couple thousand each time. However I’ve had other experiences such as OHSS they required several days in a hospital. I’ve also just recently had to have a dnc due to missed miscarriage. All these extra costs are outside the normal fertility treatment.
Describe Silvina Bocca's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Jones Institute for Reproductive Medicine.
Our clinic was ok transferring one blast due to the high quality of embryos I had. Initially I was ok with twins and we transferred two but we did not continue that the next transfer
6
Doctor
Silvina Bocca
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Jones Institute for Reproductive Medicine
Norfolk
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unsuccessful
8
9
Age 35 - 38
3 IUI
Male Factor
PCOS
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Engineer
1st of 2 Docs
Neutral
Strongly Recommends
Unsuccessful
Dr. O [Oehninger] has a long history of success in the field, and decades of experience which began working directly under the doctor who pioneered IVF in the US. He excells at giving informed, detailed comparisons between different established treatment options.... Between attempts, he was very hands-off. We had to initiate the next step on our own when some encouragement would have been helpful. When we had consultations to determine the next course of actions, he didn't always seem as familiar with our treatment history as I would have liked.
The clinic [Jones Institute] has been doing this longer than any other in the country. Framed photos of annual Mother's Day picnics with families the clinic has assisted are inspiring at first, but more painful to see after years without success.... Payment was easy, and the clinic-provided installment billing plan for big-ticket fertility treatment was helpful... Unfortunately the clinic insists on useing a "Patient Portal" system which is a gatekeeper to communication with doctors and nurses. The only effective way to communicate in real time is in person at an appointment. T
How was your experience with Sergio Oehninger at Jones Institute for Reproductive Medicine?
Dr. O has a long history of success in the field, and decades of experience which began working directly under the doctor who pioneered IVF in the US. He excells at giving informed, detailed comparisons between different established treatment options. Our discussions led us first to try 4 rounds of IUI, the first 3 each leading to a very early miscarriage, and the last failing to develop a viable egg. Between attempts, he was very hands-off. We had to initiate the next step on our own when some encouragement would have been helpful. When we had consultations to determine the next course of actions, he didn't always seem as familiar with our treatment history as I would have liked. After the unsuccessful IUIs, we asked again about the clinic's donor embryo program which had been briefly discussed in our first visit, and decided it was the next best step. After being matched with a frozen embryo suprisingly quickly and completing other prequisites of the program, Dr. O implanted the one embryo which survived the thaw. The first couple weeks of pregnancy progressed normally, but after some minor bleeding we were brought in for an early ultrasound and the dosage of progesterone injections was doubled as a precaution. However, there was additional bleeding and discharge a couple weeks later, and another ultrasound showed the pregnancy was lost. At that point, Dr. O was careful not to give us any false hope as we scheduled addtional follow-ups. However, he did not prepare us for the extremely unpleasant and painful side effects of the medications to induce completion of the miscarriage. That experience culminated in a 2am emergency room visit, narcotics to manage the pain, and another ultrasound the next morning when the clinic was open. After this last visit, Dr. O retired and we expect to be transferred to one of his colleagues, most of whom we met at one point or another.
What's one piece of advice would you give a prospective patient of Sergio Oehninger at Jones Institute for Reproductive Medicine?
Not applicable since he is now retired.
During treatment, were you treated like a number or a human with Sergio Oehninger at Jones Institute for Reproductive Medicine?
Dr. O was friendly and offered encouragment when the facts and odds supported it. He also kept a professional distance, but some difficult news was relayed in an abrupt manner which made it more difficult to hear.
Describe the protocols Sergio Oehninger used in your cycles at Jones Institute for Reproductive Medicine and their degree of success.
We tried 4 rounds of IUI, the first 3 each leading to a very early miscarriage, and the last failing to develop a viable egg. Since my wife has never had regular cycles, medication was needed to trigger it each time. Each time there were one or two visits to ultrasound the ovaries and measure follicles before a viable one was identified and our IUI was scheduled. Semen analysis showed slightly low count each time but good motility. Every completed IUI let to a positive home pregnancy test, followed within days by a negative test. Due to the repeated failures of IUI, we decided that implanting a donated embryo was the next best option. After being matched with a frozen embryo suprisingly quickly and completing other prequisites of the program, Dr. O implanted the one embryo which survived the thaw. The first couple weeks of pregnancy progressed normally, but after some minor bleeding we were brought in for an early ultrasound and the dosage of progesterone injections was doubled as a precaution. However, there was additional bleeding and discharge a couple weeks later, and another ultrasound showed the pregnancy was lost. At that point, Dr. O was careful not to give us any false hope as we scheduled addtional follow-ups. However, he did not prepare us for the extremely unpleasant and painful side effects of the medications to induce completion of the miscarriage. That experience culminated in a 2am emergency room visit, narcotics to manage the pain, and another ultrasound the next morning when the clinic was open. After this last visit, Dr. O retired and we expect to be transferred to one of his colleagues, most of whom we met at one point or another.
Describe your experience with the nursing staff at Jones Institute for Reproductive Medicine.
Almost the entire nursing staff was very friendly, professional, and helpful in person. Their ability to draw blood from a patient with hard-to-find veins (my wife) varied significantly. Blood was drawn at every check-up, and I don't think they got her on the first try more than once or twice out of dozens of visits. Often it took 3 or 4 tries, and switching to less common and more painful areas. One nurse, who unfortunately managed most of our phone and internet communication with the rest of the staff, was much less helpful than anyone else on the staff. Numerous times our messages were relayed with significant delay as well as inaccurately with regard to tone or even content. We dreaded communicating through the clinic's phone or internet "portal" for this specific reason, and feared any complaint would lead to even worse service from the same nurse. Several times I suggested switching our next treatment to different clinic, even though we were quite happy with almost everything else at this one, specifically because of this nurse and the "portal" communication system. Managing prescriptions from local pharmacies was nightmare, due to convoluted preauthorization rules and documents to be routed back through clinic bureaucracy (combined with the fact the insurance covered almost nothing yet they kept trying to get approval). This often delays which sometimes came close to impacting treatment. However, Mandell's mail-order pharmacy (mostly for injections) was incredibly accomodating and easy to work with, aside from the unavoidable requirement to be home when the medicine was delivered.
Describe your experience with Jones Institute for Reproductive Medicine.
The clinic has been doing this longer than any other in the country. Framed photos of annual Mother's Day picnics with families the clinic has assisted are inspiring at first, but more painful to see after years without success. But the clinic also partners with Operation Hope/RESOLVE, and connecting to that organization was helpful in finding support and dealing with the heartbreak. Many prescriptions from the clinic get routed and rerouted through a lot of unnecessary bureaucracy. As with every other medical estabilishment we've dealt with, bills and insurance decisions are incomprehensible. Payment was easy, and the clinic-provided installment billing plan for big-ticket fertility treatment was helpful (half up front, rest spread over 6 months with no interest) although there was a glitch with the automatic payment system. Unfortunately the clinic insists on useing a "Patient Portal" system which is a gatekeeper to communication with doctors and nurses. The only effective way to communicate in real time is in person at an appointment. The "portal" system was consistenly an obstruction to communication and care. Eventually we learned what almost everything was routed through one specific nurse assigned to our doctor, and we believe much of the problem was with that individual, but the system itself was flawed in theory and practice. We are hopeful that since our doctor has now retired, we may have a different gatekeeper nurse when we begin treatment with a new doctor.
Describe the costs associated with your care under Sergio Oehninger at Jones Institute for Reproductive Medicine.
Roughly $15,000 for 4 IUI attempts, donor embryo program and transfer, medication, and associated tests.
Describe Sergio Oehninger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Jones Institute for Reproductive Medicine.
We were very confused by apparently conflicting information about the number of frozen donated embroys available to us for implantation, and how many survived which stages of the process. This was eventually mostly cleared up, but it took several discussions with different people. However, the clinic policy of not allowing more than two embryos to be implanted was always clear.
What specific things went wrong at Jones Institute for Reproductive Medicine?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Jones Institute for Reproductive Medicine.
On a couple occasions were were told to expect a call with test results by a specific time, but did not get it until the next day or until we asked. During the embryo thaw process, we got initially got conflicting information about how many embroys survived, but this was eventually cleared up when we asked and got more detail about the different stages of the thawing and preparation process. At 7 weeks with an implanted embryo, my wife had a suspected miscarriage in the middle of week of vacation in a foreign country. We sent a very detailed description of events and request for guidance to the clinic via the internet based patient portal system, explaining our concerns with the cost and potential outcomes of uninsured medical treatment in a foreign country with a language barrier. We got a response from the nurse through the "patient portal" system telling us to go to an emergency room with no attempt made to address our specific concerns. Because we did not feel that our situation was adequately considered but had no other way to communicate with competent staff at the clinic, we made a very difficult decision do go against this advice and wait until we returned home to address the issue with a visit to the clinic.
8
Doctor
Sergio Oehninger
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Jones Institute for Reproductive Medicine
Norfolk
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
10
10
Age 36 - 37
2 IVF
Male Factor
European
Income $100K - $199K
Marketer or PR
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Stadtmauer is very clinical in her approach to patient care - I would say limited on the warm and fuzzies - but you can tell she has compassion and empathy for her patients. And she is very, very knowledgable about fertility issues and felt like she never spoke down to me or was short with me when I asked a hundred questions.... she's not the hand-holding, warm and fuzzy type of doctor. But I did not need that at all since this was my third cycle and I felt pretty good about what to expect at that point.
Jones' strength is that they are part of a Medical School, so a few times I had students in the room during appointments and some procedures. The Doctor will ask you first if you are comfortable with the student in the room. I liked that Jones is part of a Medical School because I felt like they would be at the cutting-edge of research. They are also doing studies at the clinic, and I would have participated if I qualified because I wanted to help study fertility (and also get some discounts!).
How was your experience with Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
Strengths - very smart, patiently answers all questions, is direct and no-nonsense and explains everything very well. Weaknesses - she's not the hand-holding, warm and fuzzy type of doctor. But I did not need that at all since this was my third cycle and I felt pretty good about what to expect at that point.
What's one piece of advice would you give a prospective patient of Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
She's no nonsense.
During treatment, were you treated like a number or a human with Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
Dr. Stadtmauer is very clinical in her approach to patient care - I would say limited on the warm and fuzzies - but you can tell she has compassion and empathy for her patients. And she is very, very knowledgable about fertility issues and felt like she never spoke down to me or was short with me when I asked a hundred questions.
Describe your experience with the nursing staff at Jones Institute for Reproductive Medicine.
The nursing staff were very warm. They take the time to answer all your questions and they are incredibly responsive via the portal. Same day, if not within hours, usually!
Describe your experience with Jones Institute for Reproductive Medicine.
Jones' strength is that they are part of a Medical School, so a few times I had students in the room during appointments and some procedures. The Doctor will ask you first if you are comfortable with the student in the room. I liked that Jones is part of a Medical School because I felt like they would be at the cutting-edge of research. They are also doing studies at the clinic, and I would have participated if I qualified because I wanted to help study fertility (and also get some discounts!). I loved that there was a team of doctor's so I never had to worry about my doctor being sick the day of a transfer or retrieval (this is the stuff you worry about at a solo-doctor clinic after you spend tens of thousands on a drug protocol for the weeks leading up to "the big day".) I also liked how there was more than one doctor looking at my case because you get more expertise weighing in. Weakness would be the clinical setting if you want a super sensitive, hand-holding experience.
Describe the costs associated with your care under Laurel Stadtmauer at Jones Institute for Reproductive Medicine.
We qualified for a "buy two cycles, get your third for free - or receive half your money back" program and that put my mind at ease!
Describe Laurel Stadtmauer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Jones Institute for Reproductive Medicine.
I only had one embryo to use so this does not apply.
10
Doctor
Laurel Stadtmauer
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Jones Institute for Reproductive Medicine
Virginia Beach
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unsuccessful
9
9
Age 38 - 39
4 IUI
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
Ashkenazi Jewish
Income $100K - $199K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Stadtmauer always makes me feel like we have options, even if it’s not what we first imagined.... She’s not phased by surprises or needs to make adjustments to plans, which really helps to keep me calm. When I didnt respond fast enough to the first round of IVF stimulation, she quickly changed course, adjusted meds, and moved forward. She also provided me with natural supplements (at my request) instead of more pills when I wanted to deal with blood sugar issues.
The Jones Institute has a wonderful reputation and is extremely convenient. And the nursing team in the clinic OR is spectacular. But with only one IVF coordinator nurse, it can be hard to get a hold of someone if you want to ask questions and receive immediate feedback. You have to be a patient patient.... There’s been a lot of turnover in the staffing of the primary IVF coordinator (we’ve worked with three different people in the last 9 months).
How was your experience with Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
She’s not phased by surprises or needs to make adjustments to plans, which really helps to keep me calm. When I didnt respond fast enough to the first round of IVF stimulation, she quickly changed course, adjusted meds, and moved forward. She also provided me with natural supplements (at my request) instead of more pills when I wanted to deal with blood sugar issues. Her confidence and experience make everyone feel safe and cared for.
What's one piece of advice would you give a prospective patient of Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
Trust her experience and don’t be afraid to ask questions.
During treatment, were you treated like a number or a human with Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
Dr Stadtmauer always makes me feel like we have options, even if it’s not what we first imagined. She’s matter of fact but very calm and caring
Describe the protocols Laurel Stadtmauer used in your cycles at Jones Institute for Reproductive Medicine and their degree of success.
We added human growth hormone to my first and second round of stimulation because I wasn’t responding fast enough to standard meds. This helped a lot. We also waited an extra day for the last stimulation before retrieval because she knew it took my body more time to develop the right size eggs.
Describe your experience with the nursing staff at Jones Institute for Reproductive Medicine.
There’s been a lot of turnover in the staffing of the primary IVF coordinator (we’ve worked with three different people in the last 9 months). But everyone has been very kind, very patient, and very understanding.
Describe your experience with Jones Institute for Reproductive Medicine.
Like with all medical care, it’s important to remember that you are the only one advocating for yourself. You need to keep organized and make sure you follow up as needed. The Jones Institute has a wonderful reputation and is extremely convenient. And the nursing team in the clinic OR is spectacular. But with only one IVF coordinator nurse, it can be hard to get a hold of someone if you want to ask questions and receive immediate feedback. You have to be a patient patient.
Describe the costs associated with your care under Laurel Stadtmauer at Jones Institute for Reproductive Medicine.
We were very lucky to have IVF covered by our United HealthCare plan, so none of the services were painfully expensive except the medications (around $8K per round) and anesthesia, around $2K at first, but then cheaper once I hit my insurance deductible.
9
Doctor
Laurel Stadtmauer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Jones Institute for Reproductive Medicine
Norfolk
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2017, Successful
10
10
Age 28 - 36
1 IUI
5 IVF
Male Factor
Tubal Blockage
Unexplained
Prefer not to answer
Income $100K - $199K
Doctor
1st of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
We started on Lupron protocols [with Dr. Bocca] which we did twice, we had one failed cycle because I was too suppressed by Lupron. They offered us our money back or to hold it for a new cycle. They put me on ganerilex instead and we went forward with three more full cycles. I also had enough frozen embroys for 8 other frozen cycles - only one took... I have multiple blastocysts on ice. In that time Dr. Bocca stopped recommended day 3 transfers and went to day 5.
The coordinator [at Jones Institute] is a bit no nonsense. The nursing staff has some turn over but they are generally very nice. The retrieval team is different than the clinic nurses...fresh cycles were 15000 all inclusive but you got a discount for repeat business. Frozen cycles were around 5000, separate ultrasounds were 300, medications were not sold by the clinic and had to be purchased at specialty pharmacies... Who performs your retrieval and transfer is based on scheduling. They have Saturday and sunday appointments also. Sometimes the front desk is not as awesome as the rest of the clinic and hold times can be annoying if you call at a busy time. I do get phone calls returned within 24 hrs. There is also an on call doctor that I have talked ot numerous times. There are also 3 training fellows.
How was your experience with Silvina Bocca at Jones Institute for Reproductive Medicine?
She has a very sunny disposition and a positive outlook. She has been my primary physician since 2009 for infertility and she has kept my hopes up when I was down. She is very focused on how I am 'feeling' and has been able to gently tell me things that I perhaps didn't want to hear. We had numerous frozen embryo failures and she told us to take a break for a few months to take the pressure off. She was also compassionate when we decided we had reached our last fresh cycle attempt.
What's one piece of advice would you give a prospective patient of Silvina Bocca at Jones Institute for Reproductive Medicine?
If you want someone with glass half full, she is for you. If you are more of a glass half empty person or have trouble hearing bad news or set backs, you may want someone else.
During treatment, were you treated like a number or a human with Silvina Bocca at Jones Institute for Reproductive Medicine?
She was always very kind and sympathetic, even when I would get very intense. They always scheduled a free consultation after any cycle that did not work which was very important to us.
Describe the protocols Silvina Bocca used in your cycles at Jones Institute for Reproductive Medicine and their degree of success.
We had minor issues for ourselves, but not enough to be guaranteed natural pregnancy. We did one cycle of IUI which failed and we decided we were better off doing full retrievals. We started on Lupron protocols which we did twice, we had one failed cycle because I was too suppressed by Lupron. They offered us our money back or to hold it for a new cycle. They put me on ganerilex instead and we went forward with three more full cycles. I also had enough frozen embroys for 8 other frozen cycles - only one took. I have 5 children now, 3 singletons and 1 set of twins. The program also got a new embroyologist recently who increased their blastocysts success rate to 60-70% survival. I have multiple blastocysts on ice. In that time Dr. Bocca stopped recommended day 3 transfers and went to day 5.
Describe your experience with your nurse at Jones Institute for Reproductive Medicine. (Assigned nurse: Valerie Warsoff)
The coordinator is a bit no nonsense. The nursing staff has some turn over but they are generally very nice. The retrieval team is different than the clinic nurses.
Describe your experience with Jones Institute for Reproductive Medicine.
This clinic is cutting edge and attached to the medical school They will do a good job of giving you realistic expectations. You will see almost all of the doctors in the practice whom have very different personalities. Who performs your retrieval and transfer is based on scheduling. They have Saturday and sunday appointments also. Sometimes the front desk is not as awesome as the rest of the clinic and hold times can be annoying if you call at a busy time. I do get phone calls returned within 24 hrs. There is also an on call doctor that I have talked ot numerous times. There are also 3 training fellows.
Describe the costs associated with your care under Silvina Bocca at Jones Institute for Reproductive Medicine.
fresh cycles were 15000 all inclusive but you got a discount for repeat business. Frozen cycles were around 5000, separate ultrasounds were 300, medications were not sold by the clinic and had to be purchased at specialty pharmacies. 6 years ago IUI was 600
Describe Silvina Bocca's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Jones Institute for Reproductive Medicine.
She originally recommended against multiple embryo transfers because I had gotten pregnant with two cycles back to back. I didn't mind twins so we started out on 2 embryos. When we failed and looked at our finances, we started doing 3 at a time. She recommended single blastocyst transfer also because of their increased twinning rates. I don't mind twins so I had 2 and 2 took. They never allowed you to put in more than 3.
What specific things went wrong at Jones Institute for Reproductive Medicine?
  • Provided conflicting information
Describe the specific things that went wrong at Jones Institute for Reproductive Medicine.
Nothing was really wrong. During my first retrieval I was told one appointment they would tell me how many eggs they thought I would have during an ultrasound. I got a different doctor than usual who was a different personality and refused to speculate. I later got to know him and understood that he didn't want to get hopes up this early as the real proof is in the actual retrieval.
10
Doctor
Silvina Bocca
Humanity
Communication
Frequency Seen
Trustworthiness
Explained risks
Adaptability
10
Clinic
Jones Institute for Reproductive Medicine
Norfolk
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Successful
10
10
Age 32 - 34
1 IVF
Endometriosis
PCOS
Other
Black or African-American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Stadtmauer] always made sure I understood the plan and made sure I was okay with whatever plan we decided. She never rushed through appointments and made sure she thoroughly knew my history and chart before each appointment...She is very knowledgeable about infertility and treatments. She will work with you on a course of action that you agrree with and give education on things you are unsure of. She will call you after procedures and treatments to see how you are ing. Outstanding physician.
Valerie [nurse at Jones Institute for Reproductive Medicine] was awesome in helping to order meds and explaining the process. The other nurses were awesome, especially Shakena. They made sure I was comfortable at each appointment and that I understood everything...The clinic has 3 locations, Norfolk, Virginia Beach and Newport News are great. The Norfolk location has the most equipment and most of the big services are done there. They are great at coordinating services wherever you are located.
How was your experience with Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
Dr. Stadtmauer is the best doctor to go to. She is very knowledgeable about infertility and treatments. She will work with you on a course of action that you agrree with and give education on things you are unsure of. She will call you after procedures and treatments to see how you are ing. Outstanding physician.
What's one piece of advice would you give a prospective patient of Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
Be honest and open with her. Let her know all of your issues and don't be afraid to ask questions or ask for a different treatment if you are not comfortable.
During treatment, were you treated like a number or a human with Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
Dr. Stadt always made sure I understood the plan and made sure I was okay with whatever plan we decided. She never rushed through appointments and made sure she thoroughly knew my history and chart before each appointment.
Describe the protocols Laurel Stadtmauer used in your cycles at Jones Institute for Reproductive Medicine and their degree of success.
For the retrieval I used Gonal F, menopur and cetrotide. Not sure of the doses, but I used it for about 10 days before retrieval. I went to the doctor every other day to twst blood levels after a few days they start ultrasounds to check follicle size. The retrieval day, I came 2 hours early and once I went back they gave me anesthesia so I was out of it. Before I went back my husband gave his sample. So after I woke up we were told his sperm count and how many eggs were retrieved. 3 days after they called and told me how many made it to day 3 and day 4 they called and updated the number for transfer the next day. 1st and 2nd transfer were hard, full bladder and they had a hard time transferring. 1st ended in a chemical, 2nd negative test, 3rd Dr. Stadtmauer was there for and used a sydney transfer for my tilted uterus. Miscarried at 10 weeks. 2nd and 3rd transfer prep were estrogen patches and pills and progesterone shots
Describe your experience with your nurse at Jones Institute for Reproductive Medicine. (Assigned nurse: Valerie)
Valerie was awesome in helping to order meds and explaining the process. The other nurses were awesome, especially Shakena. They made sure I was comfortable at each appointment and that I understood everything.
Describe your experience with Jones Institute for Reproductive Medicine.
The clinic has 3 locations, Norfolk, Virginia Beach and Newport News are great. The Norfolk location has the most equipment and most of the big services are done there. They are great at coordinating services wherever you are located.
Describe the costs associated with your care under Laurel Stadtmauer at Jones Institute for Reproductive Medicine.
Sperm testing $120 Ultrasound $240 Pregnancy test $10 Transfer $3,895 Physician $75 -$85 Retrieval $11,240 Fertility meds $~$5,000
Describe Laurel Stadtmauer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Jones Institute for Reproductive Medicine.
They always transfer two unless you ask for one or only have one. Three can be transferred after a certain number of tries and/or age.
10
Doctor
Laurel Stadtmauer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Jones Institute for Reproductive Medicine
Norfolk
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
10
10
Age 27 - 28
1 IVF
Male Factor
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Bocca was very personable and remembered specifics about our life. ... We had a negative pregnancy result and Dr. Bocca took the time to call me personally and talk about options for moving forward and some test she would like to do. It was very personally and kind. ... We have male factor infertility (blockage) and IVF with ICSI is our treatment option. We under went stimulation leading up to our egg retrieval in March 2017.
Overall the Jones institute is a really great place. The typical wait time was on occasion a bit lengthy but only for certain visits such as talking about medication and timeline. ... The billing department was not the best to get a hold of. I always had to leave a voicemail and would maybe hear back 2 days later sometimes I would have to call back again. Once you got a hold of them they were knowledgeable but it wasn't fun to always get a VM.
How was your experience with Silvina Bocca at Jones Institute for Reproductive Medicine?
She has been amazing and very thourough with our treatment plan. We have gone through one egg retrieval, one fresh transfer (resulting in our son born 2017), and one frozen transfer (negative pregnancy test). We will be doing one more frozen transfer. Over the years I never feel like a number to Dr. Bocca she always remembers me and asks questions about our son and life. She is very thorough and has taken extra care an attention to diagnose and treat some underlying issues we were having. So thankful for the attention to detail, kind words, and phone calls that make difficult news easier to handle.
What's one piece of advice would you give a prospective patient of Silvina Bocca at Jones Institute for Reproductive Medicine?
Dr Bocca truly is one of the best Dr I have seen and she is very kind, upfront, and honest about treatment plans and expectations. Come with questions because she will take the time to go through everything in detail with you.
During treatment, were you treated like a number or a human with Silvina Bocca at Jones Institute for Reproductive Medicine?
Dr. Bocca was very personable and remembered specifics about our life. She was very thorough with her treatment plan and I really felt like she cared and was very knowledgeable which was comforting. She was very kind and always upfront with expectations. We have done two transfers so far. One fresh transfer resulting in our son born in 2017. We have also done one frozen which resulted in a negative pregnancy test.
Describe the protocols Silvina Bocca used in your cycles at Jones Institute for Reproductive Medicine and their degree of success.
We have male factor infertility (blockage) and IVF with ICSI is our treatment option. We under went stimulation leading up to our egg retrieval in March 2017. We then implanted 2 embryos which resulted in the birth of our healthy son in December 2017. Every question I had was quickly answered and I felt supported through the process. In July 2019 we did a frozen transfer of two embryos (per our request). We had a negative pregnancy result and Dr. Bocca took the time to call me personally and talk about options for moving forward and some test she would like to do. It was very personally and kind. From there she suggested a hysteroscopy to see if there was any inflammation of the uterine lining. After the procedure the lab found abnormal cells which could lead to uterine cancer. ( a little scary but Dr. Bocca personally called and explained everything in detail and her plan of action). From there I was placed on a medication for 3 months with a plan to retest. After the retest I was found all clear and no abnormal cells were found. Now we are in the wait to do a frozen transfer once the Coronavirus quarantine is over. So thankful to have a doctor who takes the extra precautions to make sure her patients are healthy and well.
Describe your experience with your nurse at Jones Institute for Reproductive Medicine. (Assigned nurse: Valarie Warsof )
Our coordinator was very thorough and super straight forward with medication and timeline.
Describe your experience with Jones Institute for Reproductive Medicine.
Overall the Jones institute is a really great place. The typical wait time was on occasion a bit lengthy but only for certain visits such as talking about medication and timeline. But overall easy to set up appointments and their communication was excellent. I always got a call back from the nursing staff right away or my Dr. The billing department was not the best to get a hold of. I always had to leave a voicemail and would maybe hear back 2 days later sometimes I would have to call back again. Once you got a hold of them they were knowledgeable but it wasn't fun to always get a VM.
Describe the costs associated with your care under Silvina Bocca at Jones Institute for Reproductive Medicine.
1,500 - ICSI 12,000 - IVF w/ ICSI 2,757 - medication 400 - anesthesia Initial Consultations - 260 Hydrosonogram- 1,000 Pre blood work - 300
Describe Silvina Bocca's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Jones Institute for Reproductive Medicine.
We decided to do 2 embryos for our first round as I am young and healthy. Our doctor would never do more than 2 and that is something we would not want either. It resulted in a live birth of our son so we feel this was a right choice for us.
10
Doctor
Silvina Bocca
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Jones Institute for Reproductive Medicine
Virginia Beach
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unknown Success
8
10
Age 26 - 27
1 IUI
1 IVF
Donor Sperm
Male Factor
Unexplained
European
Income $100K - $199K
Engineer
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Oehninger is extremely experienced and intelligent in his field. He is a little rough around the edges as far as bedside manner goes... meaning he is very cut and dry with giving you information and does not sugarcoat it at all. In some instances this worked very well for us because we wanted to get the show on the road but at other times we really kind of needed someone to talk to and we felt rushed. Overall though he is extremely professional, very respectful and you can tell that he truly has our best interest at heart...
This clinic [Jones - Norfolk] is more of a "strictly business" kind of clinic. They are extremely busy and also shortstaffed which makes it difficult to get calls back or information sometimes. Definitely remember that you are your own best advocate. Take the time to research and plan for appointments with questions or concerns ahead of time...The main problem with the Jones Institute is communication...
How was your experience with Sergio Oehninger at Jones Institute for Reproductive Medicine?
Dr. Oehninger is extremely experienced and intelligent in his field. He is a little rough around the edges as far as bedside manner goes... meaning he is very cut and dry with giving you information and does not sugarcoat it at all. In some instances this worked very well for us because we wanted to get the show on the road but at other times we really kind of needed someone to talk to and we felt rushed. Overall though he is extremely professional, very respectful and you can tell that he truly has our best interest at heart .
What's one piece of advice would you give a prospective patient of Sergio Oehninger at Jones Institute for Reproductive Medicine?
Definitely take his advice because he certainly knows what he's talking about however take the time to prepare for appointments and write your questions down before hand otherwise you may forget with how fast he moves through protocol. Definitely be your own advocate. Lastly, don't take his abruptness to heart. Although he may move through appointments quickly he really does care about your success and will remember your quarks and situation dencently well.
During treatment, were you treated like a number or a human with Sergio Oehninger at Jones Institute for Reproductive Medicine?
I felt like I was treated like a number sometimes because appointments felt really, really rushed. The appointments that I felt like I got the information that I needed were solely because I spent a lot of time prepping for the appointment myself like reading books and articles and coming in with a full list of questions to help guide the conversation. When I didn't do all of this pre-work, The appointments were very quick and my doctor just assumed which way we wanted to go wrote the plan out gave it to us and sent us on our way. I will say, that when our IVF cycle failed and when we were first diagnosed and very motional he did take the time to talk to us and coddle us a bit. I think that he recognizes that this is a very emotional journey for everybody however at the same time he knows that in order to be successful in a lot of cases you must move quickly. I think he also has so much experience specifically with male infertility that he generally knows the best decisions to make and because of that forgets that we've never been through this before so we may need it explained.
Describe the protocols Sergio Oehninger used in your cycles at Jones Institute for Reproductive Medicine and their degree of success.
We first went to Jones Institute after trying naturally for over a year. The first thing we were instructed to do was a sperm analysis due to the fact that this was cheaper than any female test. That report came back abnormal with extremely low sperm counts and due to the fact that I had regular cycles he encouraged us to move straight forward with IVF. We were unsuccessful and the ratio of eggs retrieved to five day embryo survival was very weak. He noted this in our plan and then encouraged us to save our money and really think hard about sperm donation. We took his advice and started our IUI treatments after that, we got pregnant on the first try. In the process of purchasing donor sperm doctor on anger did a great job referring us to a bank, answering all of our questions, helping us through genetic testing, and giving us advice on the emotional journey of choosing a donor.
Describe your experience with your nurse at Jones Institute for Reproductive Medicine. (Assigned nurse: Heather)
Dr. Oehninger's nurse, Heather, is amazing. Like him, she does not mess around and get straight to the point. However when you're doing 4-5 blood tests a week I appreciated this. She was lighthearted and easy to get along with and really showed compassion when you called in with a concern or question. The IVF Coordinator on the other hand is awful. She is extremely sarcastic and "hands off "so she truly looks at you like a number and nothing else. We had concerns over timing with her and tried to sit down with her to look at the schedule she had given us and she acted like she had absolutely zero time for us. When she was training us on how to do medications she rushed to the entire thing so my husband and I felt very uncomfortable and had to go back to our regular nurse for reassurance and retraining. She was horrible about calling us back so we basically had to harass her just to figure out how our embryos were doing during our IVF cycle. I think if someone came in and just helped her organize her self a little bit more she would be a lot more successful and reputable among patients.
Describe your experience with Jones Institute for Reproductive Medicine.
This clinic is more of a "strictly business" kind of clinic. They are extremely busy and also shortstaffed which makes it difficult to get calls back or information sometimes. Definitely remember that you are your own best advocate. Take the time to research and plan for appointments with questions or concerns ahead of time.
Describe the costs associated with your care under Sergio Oehninger at Jones Institute for Reproductive Medicine.
IVF - $12000 IVF Meds - $4500 IUI - $265 Donor Sperm Storage - ~$300ish per year
What specific things went wrong at Jones Institute for Reproductive Medicine?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Jones Institute for Reproductive Medicine.
The main problem with the Jones Institute is communication. It would be very beneficial for them to develop a better "patient introduction" packet or something so patients weren't forced to constantly call and then inevitably wait for return calls on common questions that could easily be listed on a website or in a packet.
8
Doctor
Sergio Oehninger
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Jones Institute for Reproductive Medicine
Norfolk
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
10
10
Age 31 - 32
1 IUI
Unexplained
European
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Stadtmauer] reminds me of a female Einstein. She is extremely knowledgeable. At our first meeting, I thought she wasn't really paying attention to me, but then I realized it was because she was thinking about all of my background history and a plan of action. I was able to leave my very first appointment much more confident, and with a clear idea of what our game plan was...I have been on Clomid for eight months. My first month with her, she had me stop Clomid for an entire month to check to see if I would ovulate on my own. After finding out that my ovulation was good, she went ahead and started with a new drug
It was easy to make appointments around my schedule [at Jones Institute] . I just wish that my IUI could have been with my doctor… But we worked around my cycle schedule, so that was totally out of anyone else's control...[Nurses were...]Always friendly, pleasant, professional, and had a smile on their face. From getting negative pregnancy blood work, to showing me and my husband exactly how to do my hip injections, they were all awesome!
How was your experience with Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
She reminds me of a female Einstein. She is extremely knowledgeable. At our first meeting, I thought she wasn't really paying attention to me, but then I realized it was because she was thinking about all of my background history and a plan of action. I was able to leave my very first appointment much more confident, and with a clear idea of what our game plan was.
What's one piece of advice would you give a prospective patient of Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
Don't give up! I went through a miscarriage, crazy hormones from the pills, and painful injections. It is all totally worth it when you finally get to hold your precious little one in your arms!
During treatment, were you treated like a number or a human with Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
Even though she was very "book smart," she let me know from day one what our game plan was, and did eventually crack a smile with me.
Describe the protocols Laurel Stadtmauer used in your cycles at Jones Institute for Reproductive Medicine and their degree of success.
I have been on Clomid for eight months. My first month with her, she had me stop Clomid for an entire month to check to see if I would ovulate on my own. After finding out that my ovulation was good, she went ahead and started with a new drug, which ended up not working for me... didn't like all of the bad side effects. We switched back to Clomid, stomach injection, and timed intercourse. When that didn't work, we did clomid at a higher dose, the stomach injection, and then our IUI. At a certain point later that month, I began progesterone hip injections daily. Once I found out I was pregnant from the IUI, I continued the progesterone injections through the first 10 weeks.
Describe your experience with the nursing staff at Jones Institute for Reproductive Medicine.
Always friendly, pleasant, professional, and had a smile on their face. From getting negative pregnancy blood work, to showing me and my husband exactly how to do my hip injections, they were all awesome!
Describe your experience with Jones Institute for Reproductive Medicine.
Love that I didn't have to drive across the water to Norfolk or VA Beach offices. It was easy to make appointments around my schedule. I just wish that my IUI could have been with my doctor… But we worked around my cycle schedule, so that was totally out of anyone else's control.
Describe the costs associated with your care under Laurel Stadtmauer at Jones Institute for Reproductive Medicine.
My insurance covered any ultrasounds and bloodwork that were performed. All medications were out of pocket, but I used Avella pharmacy, and they were fantastic. For the IUI why procedure, I believe the part we had to pay after insurance was approximately $500.
Describe Laurel Stadtmauer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Jones Institute for Reproductive Medicine.
I appreciate her explaining to me how important it was to get off all medication for the first month I was under her care. Even though I was eager to get pregnant, she thoroughly explained why it was important to research all possible reasons why I was having trouble getting pregnant.
10
Doctor
Laurel Stadtmauer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Jones Institute for Reproductive Medicine
Newport News
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2013 - 2016, Successful
10
10
Age 35 - 38
IVF
Donor Eggs
Diminished Ovarian Reserve
Endometriosis
Male Factor
Poor Egg Quality
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She's [Dr. Stadtmauer] very smart, and very open to have a conversation about your treatment options, which is important to me. She's professional, and will call you if you need to discuss some aspect of your treatment with her...Dr. S is very responsive and receptive to all worries and concerns that I've had through the entire process. She answers all of my questions, and takes the time that we need to make sure we're both on the same page...
[Jones - Norfolk] Strengths - amazing doctors, very knowledgeable. They will never turn down or deny a patient treatment just for the benefit of their stats. The site of the first IVF done in the USA, which is pretty cool. Comparably, they are WAY more affordable than the other clinic in Hampton Roads. The support staff, for the most part, is very kind and caring. Weakness - their donor egg program can use some vamping. They do not have very many in house donors...
How was your experience with Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
I'm certainly a fan of Dr. S! She's very smart, and very open to have a conversation about your treatment options, which is important to me. She's professional, and will call you if you need to discuss some aspect of your treatment with her.
What's one piece of advice would you give a prospective patient of Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
No one is a miracle worker. But Dr. S will definitely do her best to achieve your family goals.
During treatment, were you treated like a number or a human with Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
Dr. S is very responsive and receptive to all worries and concerns that I've had through the entire process. She answers all of my questions, and takes the time that we need to make sure we're both on the same page.
Describe your experience with Jones Institute for Reproductive Medicine.
Strengths - amazing doctors, very knowledgeable. They will never turn down or deny a patient treatment just for the benefit of their stats. The site of the first IVF done in the USA, which is pretty cool. Comparably, they are WAY more affordable than the other clinic in Hampton Roads. The support staff, for the most part, is very kind and caring. Weakness - their donor egg program can use some vamping. They do not have very many in house donors. It would be nice if they had non-anonymous donors or at least a choice for that, and a much larger pool of donors. If you don't use an agency/bring in your own donor, it can take a very long time to be matched with a donor. The embryologists don't give updates during cycling as a standard practice, which I found to be very difficult. The wait time for some appointments is quite long - the docs get caught up in their morning surgeries, and those waiting for ultrasounds can wait for quite awhile. Communication can be slow at times with nurses, coordinators, lab results, etc.
What specific things went wrong at Jones Institute for Reproductive Medicine?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to convey critical information
10
Doctor
Laurel Stadtmauer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Jones Institute for Reproductive Medicine
Norfolk
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
10
10
Age 23 - 24
1 IUI
2 IVF
Anovulation
Endometriosis
PCOS
Poor Egg Quality
European
Income $50K - $99K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Stadtmauer took great care of me and my husband. She really allowed me to be involved in my treatment plan....She took my infertility very seriously. She didn't waste our time, she got us pregnant. She allowed me to be involved in my treatment plan. She was willing to give us more advanced treatment to help my egg quality ...She's very open and listens to your wants and concerns, don't be afraid to tell her.
[Jones - Norfolk] I had a different nurse almost every time. A couple of them I liked and there were a couple that I didn't like. Some were just not very sensitive. They were fertile and you could tell that they did not understand the struggle....Dr. Stadtmauer took great care of me and my husband. She really allowed me to be involved in my treatment plan. She was very caring when we got bad news and she was excited with us when we got good news.
How was your experience with Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
I have severe infertility but because I was so young (early 20's), some doctors didn't take me seriously and told me and my husband to "keep trying on our own". We had been trying for 3 years before seeing Dr Stadtmauer. She took my infertility very seriously. She didn't waste our time, she got us pregnant. She allowed me to be involved in my treatment plan. She was willing to give us more advanced treatment to help my egg quality which resulted in my first healthy pregnancy and baby. For that, I will be forever grateful. I honestly don't think I could ask for a better doctor.
What's one piece of advice would you give a prospective patient of Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
She's very open and listens to your wants and concerns, don't be afraid to tell her.
During treatment, were you treated like a number or a human with Laurel Stadtmauer at Jones Institute for Reproductive Medicine?
Dr. Stadtmauer took great care of me and my husband. She really allowed me to be involved in my treatment plan. She was very caring when we got bad news and she was excited with us when we got good news.
Describe the protocols Laurel Stadtmauer used in your cycles at Jones Institute for Reproductive Medicine and their degree of success.
For my first round of IVF, I was on Lupron, Menopur, and Gonal-F (can't remember dosage). Because I am young, my body responded really well to stims so they had to keep my dose low. They retrieved 29 eggs, resulting in 5 embryos. The quality was not great so they had to do a 3 day transfer. They transferred 2 embryos (can't remember the grade) and the rest did not make it to freeze on Day 5. That round of IVF resulted in a twin pregnancy but I unfortunately miscarried at 9 weeks. For my second round of IVF, they did LOTS of genetic testing beforehand. All results were normal. My egg quality was thought to be the culprit of my miscarriages. So they put me on HGH Omnitropin (can't remember the dosage), Gonal-F, and Cetrotide. Since they knew exactly how my body responded to stims, they got my dosage perfect. I believe they retrieved 20 eggs that time. It resulted in 5 embryos. They were better quality than last round but not good enough to make it to Day 5 which was a bummer because we had hoped to do PGS and to freeze some. We had to do a Day 3 transfer. They transferred two grade 3, 8 cell embryos. Like I said, the other 3 embryos did not make it to freeze. That round resulted in one amazingly healthy singleton pregnancy. I gave birth to a healthy baby girl 2 days before her due date.
Describe your experience with the nursing staff at Jones Institute for Reproductive Medicine.
I had a different nurse almost every time. A couple of them I liked and there were a couple that I didn't like. Some were just not very sensitive. They were fertile and you could tell that they did not understand the struggle.
10
Doctor
Laurel Stadtmauer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Jones Institute for Reproductive Medicine
Norfolk
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
10
10
Age 24 - 25
3 IUI
2 IVF
Male Factor
Immunological
Other
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Oehninger] was very educational, and passionate about what he does. He tells you upfront what to expect throughout the treatments. I felt very comfortable going through our IVF cycles with him. He always explained everything throughouly during our sessions with him...He was very upfront about our procedures. He provided a lot of encouragement throughout the process, especially during our miscarriage.
The receptionist’s are very good about making your appointments for you, and calling you to follow up. I feel as though the clinic [Jones] as a whole is exceptional . From our first visit to discuss infertility treatments, until our last treatment . They have quite the outgoing staff. They were very upfront about everything from out treatments, as well as payment options. I feel as though this clinic is the best one around ! I would highly recommend them to anyone going through infertility treatments.
How was your experience with Sergio Oehninger at Jones Institute for Reproductive Medicine?
He was very educational, and passionate about what he does. He tells you upfront what to expect throughout the treatments. I felt very comfortable going through our IVF cycles with him. He always explained everything throughouly during our sessions with him. He said ‘ let’s make it happen’ and it sure did! We finally got pregnant with twin girls ! It was such a blessing going to the Jones Institute. I would love to go back there to see him for our third child.
What's one piece of advice would you give a prospective patient of Sergio Oehninger at Jones Institute for Reproductive Medicine?
He knows his stuff !
During treatment, were you treated like a number or a human with Sergio Oehninger at Jones Institute for Reproductive Medicine?
He was very upfront about our procedures. He provided a lot of encouragement throughout the process, especially during our miscarriage.
Describe the protocols Sergio Oehninger used in your cycles at Jones Institute for Reproductive Medicine and their degree of success.
2nd IVf fresh cycle - he didn’t stimulate a much to get better quality eggs!
Describe your experience with the nursing staff at Jones Institute for Reproductive Medicine.
They were very compassionate throughout the process . Always made small talk with me , and eased my mind !
Describe your experience with Jones Institute for Reproductive Medicine.
The receptionist’s are very good about making your appointments for you, and calling you to follow up. I feel as though the clinic as a whole is exceptional . From our first visit to discuss infertility treatments, until our last treatment . They have quite the outgoing staff. They were very upfront about everything from out treatments, as well as payment options. I feel as though this clinic is the best one around ! I would highly recommend them to anyone going through infertility treatments.
Describe the costs associated with your care under Sergio Oehninger at Jones Institute for Reproductive Medicine.
We did a shared risk payment plan. They were very upfront about the cost for everything . They would bill us in an ample amount of time !
Describe Sergio Oehninger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Jones Institute for Reproductive Medicine.
I feel as that multiple embryo transfer was right for us . Higher chances of one embryo sticking !!
10
Doctor
Sergio Oehninger
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Jones Institute for Reproductive Medicine
Norfolk
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014 - 2015, Successful
10
10
Age 34 - 35
1 IVF
Male Factor
European
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
We really loved him [Dr. Sergio Oehniger] right from the start. Our experience was amazing and everything happened exactly as it was explained to us. We appreciated how direct and honest he was and knowing what to expect. His predictions and diagnosis were spot on.... Dr. O transferred 2 embryos for the first cycle, but after a successful singleton birth recommends strongly only having one transferred for our second child, unless we want twins
There were different charges [at Jones Institute for Reproductive Medicine] like OR fees, General IVF fees, extra charge for ICSI and medications (about $4,000) that all added up. In total, about $12,000, and I also have 3 frozen embryos they store for $60/month. It will eliminate a large part of the process when we try to have another child... Appointments were easy to make, staff was awesome and we are looking forward to doing it all again! I really appreciated how caring and understanding all of the nurses were every time I went and the visits were all quick without much waiting. I never felt like a number and it's easy to see why people want to come to this clinic.
How was your experience with Sergio Oehninger at Jones Institute for Reproductive Medicine?
We really loved him right from the start. Our experience was amazing and everything happened exactly as it was explained to us. We appreciated how direct and honest he was and knowing what to expect. His predictions and diagnosis were spot on.
What's one piece of advice would you give a prospective patient of Sergio Oehninger at Jones Institute for Reproductive Medicine?
Don't wait. Just do it. I think he is retiring, but Dr. Bocca is awesome too.
During treatment, were you treated like a number or a human with Sergio Oehninger at Jones Institute for Reproductive Medicine?
He always made us feel comfortable and confident. Awesome bedside manner, direct, open communication and very sweet personality.
Describe the protocols Sergio Oehninger used in your cycles at Jones Institute for Reproductive Medicine and their degree of success.
I had a very typical cycle. Follicle stimulation to produce eggs, retrieval, ICSI for insemination with my husband's sperm (male factor infertility, several viable embryos, two embryos transferred, single embryo implantation, single, healthy live birth. ONE CYCLE SUCCESS!!!
Describe your experience with the nursing staff at Jones Institute for Reproductive Medicine.
Every visit was amazing! We loved all of the staff and every appointment was uplifting and full of hope!
Describe your experience with Jones Institute for Reproductive Medicine.
Appointments were easy to make, staff was awesome and we are looking forward to doing it all again! I really appreciated how caring and understanding all of the nurses were every time I went and the visits were all quick without much waiting. I never felt like a number and it's easy to see why people want to come to this clinic.
Describe the costs associated with your care under Sergio Oehninger at Jones Institute for Reproductive Medicine.
There were different charges like OR fees, General IVF fees, extra charge for ICSI and medications (about $4,000) that all added up. In total, about $12,000, and I also have 3 frozen embryos they store for $60/month. It will eliminate a large part of the process when we try to have another child.
Describe Sergio Oehninger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Jones Institute for Reproductive Medicine.
Dr. O transferred 2 embryos for the first cycle, but after a successful singleton birth recommends strongly only having one transferred for our second child, unless we want twins
10
Doctor
Sergio Oehninger
Humanity
Communication
Frequency Seen
Compassion
10
Clinic
Jones Institute for Reproductive Medicine
Norfolk
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
10
10
Age 35 - 36
5 Fertility Medications
Other
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr B [Bocca] is very personable and I feel like she understood me. She always had a plan and was always willing to answer questions for me. ... We’ve had a few setbacks, but she’s Beene wonderfully supportive. She understands that I like plans, and she always has one for me. I can send her a message whenever with questions and she or her LPN answer quite promptly.
I love the Jones Institute! Everyone has been friendly and wonderful. The offices are efficient and I’m always taken back either early or right on time! Every person I’ve dealt with have been knowledgeable and compassionate. ... Every nurse I’ve had has been wonderful supportive and positive. They’ve answered questions or noted when I had questions.
How was your experience with Silvina Bocca at Jones Institute for Reproductive Medicine?
Dr B has been so wonderful. We’ve had a few setbacks, but she’s Beene wonderfully supportive. She understands that I like plans, and she always has one for me. I can send her a message whenever with questions and she or her LPN answer quite promptly.
What's one piece of advice would you give a prospective patient of Silvina Bocca at Jones Institute for Reproductive Medicine?
Go to your appointment with questions. She’ll give you as much time as you need to get answers.
During treatment, were you treated like a number or a human with Silvina Bocca at Jones Institute for Reproductive Medicine?
Dr B is very personable and I feel like she understood me. She always had a plan and was always willing to answer questions for me.
Describe the protocols Silvina Bocca used in your cycles at Jones Institute for Reproductive Medicine and their degree of success.
We started with bloodwork and whatnot. I had an HSG and we realized I only had one tube. I had 2 MRIs to conclude I have UU. Then we started letrozole and ultrasounds every cycle, and trigger shots when I’m on my correct side. Once Covid-19 has passed, I’m having a hysteroscopy to see why it hasn’t worked yet.
Describe your experience with the nursing staff at Jones Institute for Reproductive Medicine.
Every nurse I’ve had has been wonderful supportive and positive. They’ve answered questions or noted when I had questions.
Describe your experience with Jones Institute for Reproductive Medicine.
I love the Jones Institute! Everyone has been friendly and wonderful. The offices are efficient and I’m always taken back either early or right on time! Every person I’ve dealt with have been knowledgeable and compassionate.
Describe the costs associated with your care under Silvina Bocca at Jones Institute for Reproductive Medicine.
Almost everything has been covered! My MRIs were about $1500, but other testing was covered. My letrozole is only $8 a month, my progesterone and ovidrel shout were $250 a pop.
10
Doctor
Silvina Bocca
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Jones Institute for Reproductive Medicine
Virginia Beach
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
7
9
Age 27 - 28
2 IUI
Anovulation
Male Factor
Prefer not to answer
Income $50K - $99K
Investment Banker
1st of 3 Docs
Neutral
Strongly Recommends
Unsuccessful
We [Dr. Bocca] was helpful however it was hard to get in contact with her. ... The appointment was so quick and felt rushed. ... It seemed like she didn’t care too much, but she was very knowledgeable in what she was talking about and explained things well. She said I wasn’t ovulating, but I’ve had positive results so I feel like she isn’t getting to the bottom of what’s really going on and why I’m not getting pregnant.
The front desk employees [at Jones Institute For Reproductive Medicine] are wonderful and very friendly. They remembered us every time and made us feel comfortable. It’s important to go in with a plan of what you want - the process is much slower than what you’d typically hope for. ... They [nurses] are not very warm and inviting. The doctors are more passionate than the nurses for sure.
How was your experience with Silvina Bocca at Jones Institute for Reproductive Medicine?
We was helpful however it was hard to get in contact with her. It seemed like she didn’t care too much, but she was very knowledgeable in what she was talking about and explained things well. She said I wasn’t ovulating, but I’ve had positive results so I feel like she isn’t getting to the bottom of what’s really going on and why I’m not getting pregnant.
What's one piece of advice would you give a prospective patient of Silvina Bocca at Jones Institute for Reproductive Medicine?
Do your own research. Be your own advocate.
During treatment, were you treated like a number or a human with Silvina Bocca at Jones Institute for Reproductive Medicine?
The appointment was so quick and felt rushed.
Describe the protocols Silvina Bocca used in your cycles at Jones Institute for Reproductive Medicine and their degree of success.
I have had all the testing done, from a HSG, ultrasounds, hormones tested, you name it and everything came back normal. I’ve had two IUI treatments & it was the same protocol both times (had to take an ovulation medicine then give myself a trigger shot in the belly the night before the IUI.) Husband went in the next morning and a few hours later than injected his sperm into me. Neither time I got pregnant.
Describe your experience with the nursing staff at Jones Institute for Reproductive Medicine.
They are not very warm and inviting. The doctors are more passionate than the nurses for sure.
Describe your experience with Jones Institute for Reproductive Medicine.
The front desk employees are wonderful and very friendly. They remembered us every time and made us feel comfortable. It’s important to go in with a plan of what you want - the process is much slower than what you’d typically hope for.
Describe the costs associated with your care under Silvina Bocca at Jones Institute for Reproductive Medicine.
Everything was out of pocket. The appointments were $40, plus bloodwork for me and my husband $100 each. Each IUI it cost for the ultrasound to check the eggs, and sperm analysis and insemination $2k. HSG was $600 I believe.
What specific things went wrong at Jones Institute for Reproductive Medicine?
  • Failed to call with results
7
Doctor
Silvina Bocca
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Jones Institute for Reproductive Medicine
Norfolk
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources