Kaiser Permanente PNW

Available Resources

Genetic counseling is not offered: Not Offered
Genetic counseling
is not offered
Acupuncture is not offered: Not Offered
Acupuncture
is not offered
Mental health counseling is not offered: Not Offered
Mental health counseling
is not offered
Nutrition counseling is not offered: Not Offered
Nutrition counseling
is not offered
Administration of shots is not offered: Not Offered
Administration of shots
is not offered
Coordinating at-home nursing is not offered: Not Offered
Coordinating at-home nursing
is not offered
Selling medication: Offered
Selling medication
Providing backup medication is not offered: Not Offered
Providing backup medication
is not offered
Vancouver
14406 NE 20th Ave
Vancouver, WA 98686
5038132000
On a scale from 0-10, how likely are you to recommend Kaiser Permanente PNW to a friend?
Neutral: 100%8
1 assessment
  • 0% Strongly recommend (9-10)
  • 100% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
6
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
10
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
10
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
>42
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
635
8
Average Doctor Score
1 doctor
1 assessment
8
Age
31
Treated
2018
Success with this Doc
?
Treatment
5 Fertility Medications
Diagnosis
Anovulation, Male Factor
8
I feel that the clinic works well together. I like that Kaiser Permanente has everything in their clinics rather than having to go to different companies labs and pharmacies. ... The big problem is there appears to be a lack of staff due to limited availability of appointments. ... Great labs with experienced phlebotomists. Never been stuck twice. ... I did not have an assigned nurse so I felt the communication could have been better as I felt I had to explain my file to them sometimes.
+ Read more
Age
31
Treated
2018
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 Fertility Medications
Diagnosis
Anovulation, Male Factor
8
Describe your experience with Kaiser Permanente PNW.
I feel that the clinic works well together. I like that Kaiser Permanente has everything in their clinics rather than having to go to different companies labs and pharmacies. It makes it easier. The big problem is there appears to be a lack of staff due to limited availability of appointments. I have felt my infertility appointments have been months out, same with ultrasounds. Great labs with experienced phlebotomists. Never been stuck twice.
During treatment, were you treated like a number or a human with Emilia Campbell Samuel at Kaiser Permanente PNW?
She spoke to me with respect, kindness, and I felt that she has hope for us.
Describe your experience with the nursing staff.
Compassionate, informative and kind. I did not have an assigned nurse so I felt the communication could have been better as I felt I had to explain my file to them sometimes.
How was your experience with Emilia Campbell Samuel at Kaiser Permanente PNW?
She is friendly, knowledgable, informative, and kind. She has a good bedside manner and is a good listener. I do wish she was a little more aggressive with treatment as I would like to be pregnant sooner than later. I am a plus sized woman and did not feel she was judging me or discouraging me from trying.
What's one piece of advice would you give a prospective patient of Emilia Campbell Samuel at Kaiser Permanente PNW?
I think this would apply for most doctors but just be your own advocate.
Describe the protocols Emilia Campbell Samuel used in your cycles at Kaiser Permanente PNW and their degree of success.
For my annovulation, we did letrozole 2.5 mg from cycle days 3-7 for 2 cycles. As I was still having a 9 day luteal phase I inquired about an increase to 5mg same days. We have been doing that now for 3 more cycles with an 11-12 day luteal phase. Progesterone checks 8 days post positive ovulation test.
Describe the costs associated with your care under Emilia Campbell Samuel at Kaiser Permanente PNW.
So far they have not been very high but we have only taken medication so far and I have really good insurance. It's hard to say because not everyone has the same insurance coverage.
8
Doctor
Emilia Campbell Samuel
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Kaiser Permanente PNW
Vancouver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.