2022 - 2023, Unknown Success
Dr. Westphal has a wonderful bedside manner. She was warm and welcoming, and had already reviewed our case history therefore we didn't need to repeat ourselves over and over again. One of the major weaknesses was although she was our doctor, we only met her once at the first appointment. The rest of the meetings were with doctors on site and the nursing team....we just did a transfer with Dr. Westphal.
The clinic [Kindbody - Silicon Valley] is very chic, warm and welcoming. The rooms are very pretty and equipment is brand new. The only weakness is that there are not many Kindbody locations therefore it was almost an hour to drive to the clinic...The nursing staff in charge of blood collection was amazing. They had music playing in the room, and they were extremely kind and compassionate. The receptionist was always warm and welcoming. The nurse who would see me after my appointment was a bit cold and lacked compassion; she was very matter-of-fact in her approach.
How was your experience with Lynn Westphal at Kindbody - Silicon Valley?
Dr. Westphal has a wonderful bedside manner. She was warm and welcoming, and had already reviewed our case history therefore we didn't need to repeat ourselves over and over again. One of the major weaknesses was although she was our doctor, we only met her once at the first appointment. The rest of the meetings were with doctors on site and the nursing team.
What's one piece of advice would you give a prospective patient of Lynn Westphal at Kindbody - Silicon Valley?
You may not get to see Dr. Westphal that often
During treatment, were you treated like a number or a human with Lynn Westphal at Kindbody - Silicon Valley?
Dr. Westphal was well versed with our case history and file. We had started our fertility treatments in Toronto, they had sent over the file to Kindbody and she had reviewed it before we met her which is great.
Describe the protocols Lynn Westphal used in your cycles at Kindbody - Silicon Valley and their degree of success.
We had transferred over our eggs from Toronto to Kindbody, therefore we just did a transfer with Dr. Westphal.
Describe your experience with the nursing staff at Kindbody - Silicon Valley.
The nursing staff in charge of blood collection was amazing. They had music playing in the room, and they were extremely kind and compassionate. The receptionist was always warm and welcoming. The nurse who would see me after my appointment was a bit cold and lacked compassion; she was very matter-of-fact in her approach.
Describe your experience with Kindbody - Silicon Valley.
The clinic is very chic, warm and welcoming. The rooms are very pretty and equipment is brand new. The only weakness is that there are not many Kindbody locations therefore it was almost an hour to drive to the clinic.
Describe the costs associated with your care under Lynn Westphal at Kindbody - Silicon Valley.
Sorry I do not recall as I was covered under fertility benefits
Describe Lynn Westphal's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Silicon Valley.
N/a
What specific things went wrong at Kindbody - Silicon Valley?
- Failed to convey critical information
Describe the specific things that went wrong at Kindbody - Silicon Valley.
My clinic promised that the cost of moving my embryos from Toronto to San Francisco would be covered by my fertility benefits. Later on, once the embryos arrived at the clinic, they delayed my reimbursement for months without any clear communication. Finally, after 8 months I received my reimbursement.