Kofinas Fertility Group

9 doctors work here

Rated 9
Strongly recommend: 84%Neutral: 7%Don't recommend: 8%9
84% strongly recommend
70 reviews
Operations
9.1
9.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.3
9.3
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.3
7.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.3
9.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
9.8
9.8
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8.7
8.7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
928
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 4 offices

Brooklyn Center
118 3rd Ave
Brooklyn, NY 11217
718.243.1600
Lower Manhattan
65 Broadway
New York, NY 10006
718.736.2218
Staten Island
1550 Richmond Ave
Staten Island, NY 10314
(718) 356-4000
Upper West Side
55 Central Park W
New York, NY 10023
(718) 701-6267
Show 2 more

70 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
10
10
Age 41 - 42
2 IVF
Male Factor
Uterine Fibroids
Immunological
European
Income $100K - $199K
Operations
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
he [Dr. Chatzicharalampous] took a lot of time up front to understand our particular situation. We had already done one unsuccessful IVF cycle at another well-known and supposedly respected clinic. My partner is a testicular cancer survivor, requiring him to be on testosterone replacement therapy for 9 years resulting in a 0 sperm count...Dr. C listened to what we had been through, and recognized that my partner would most likely need a TESE procedure as his sperm count indicated probable sperm quality issues...
[Kofinas Fertility Group] Very nice and clean facilities, convenient satellite offices where you are able to do monitoring and see the Doctor. Also, the embryology lab there is very very good...there are two finance departments it seems- one for the surgical center and one for the clinic- super confusing. In fact I thought I had paid in full ahead of time for my retrieval but it turned out I had only paid the surgical center portion and not the portion needed at the clinic...
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
I highly recommend Dr. C, he was kind, warm, friendly and funny. I always looked forward to seeing him during my visits and I was able to see him at almost all of my visits. Most importantly, he took a lot of time up front to understand our particular situation. We had already done one unsuccessful IVF cycle at another well-known and supposedly respected clinic. My partner is a testicular cancer survivor, requiring him to be on testosterone replacement therapy for 9 years resulting in a 0 sperm count. After a year of injections and meds he was able to get a just a few sperm back which was great news. However the first clinic was not able to get any embryos for us and also were very unresponsive so we decided to switch to Kofinas. Dr. C listened to what we had been through, and recognized that my partner would most likely need a TESE procedure as his sperm count indicated probable sperm quality issues. He referred him to a urologist who agreed, and coordinated my IVF cycle perfectly so the retrieval landed on the one day the urologist performed outpatient procedures, so we did not have to freeze the retrieved sperm and were able to get 5 embryos out of 9 eggs retrieved. Dr. C also did more tests than the other clinic, and identified some autoimmune issues which he treated me for. I had Dr. C’s email, and emailed him with any questions I had and he always got back to me very quickly.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Go ahead and ask as many questions as you can so you have a clear understanding and realistic expectations of your situation and odds of success.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Harry took the time to get to know me and my partner, and I could tell he really cared about my results. He was also very responsive to questions, and was honest but hopeful about our chances of success.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
We used gonal-f and menopur and triggered with lupron I think. I don’t remember details. My partner underwent a TESE procedure after injections of HCG and Clomid pills.
Describe your experience with the nursing staff at Kofinas Fertility Group.
I loved all the nurses. I probably worked with Mio the most, she was so nice and helpful, and went above and beyond for me. After my transfer, we travelled out of state to visit family, and she helped me coordinate blood draws and treatments while in VA.
Describe your experience with Kofinas Fertility Group.
Very nice and clean facilities, convenient satellite offices where you are able to do monitoring and see the Doctor. Also, the embryology lab there is very very good. This may be the most important thing to consider when picking a clinic- if you get a ton of eggs but then don’t have the very best embryology lab fertilizing them you could still have very poor results. You can also purchase meds there which is convenient, except you are required to pay for them in cash which is a pain. Which leads me to the one negative about the clinic- the billing / payment system. Seems like their whole billing department is stuck in the 90s- from what I could tell, every time I paid a copay, the receptionist hand wrote me a receipt in one of those carbon copy receipt books which means someone would need to reconcile those at the end of the day, like what?! Also, there are two finance departments it seems- one for the surgical center and one for the clinic- super confusing. In fact I thought I had paid in full ahead of time for my retrieval but it turned out I had only paid the surgical center portion and not the portion needed at the clinic. While this was my mistake, it led to panic the morning of my retrieval that was pretty traumatic. Some advice: be sure you triple check you are paid in full before your procedure.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
There were monitoring time slots in the morning. I would usually be seen within 15 mins, but on occasion it would be closer to 45 mins but that was only once or twice.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
I was all out of pocket, and I think total I paid about 5k for meds for one cycle and transfer, 2k at the surgical center and 24.5k for the retrieval, PGS testing and one transfer. I had $15 copays for monitoring.
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
We had our embryos PGS tested, and got to euploid embryos, so Dr. C recommended transferring just 1.
10
Doctor
Charalampos Chatzicharalampous
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Kofinas Fertility Group
Brooklyn Center
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2022, 25 Eggs Frozen
6
9
Age 35
1 Egg Freezing
European
East Asian
Income $200K - $499K
Doesn't Recommend
Strongly Recommends
Successful
Dr. Chatzicharalampous was nice but he was a little on the colder side...My appointments always felt a bit rushed...[he] would often be standing up and ready to leave instead of asking if I had any more questions - as such, I would have to scramble a bit to ensure I got his attention and had my questions answered before he was up and out...My one desire is that he just took more time to explain the process, explain what was coming next, set loose expectations even if they might change etc. and to ensure questions are always answered before rushing out.
The clinic [Kofinas Fertility Group] is clean and the staff is overall quite friendly. My only note is I was very taken aback my first monitoring visit when I waited almost two hours before being seen...When I left I asked if this was common, and the front desk staff bluntly just said yes. No apologies for the inconvenience or anything like that...it would be courteous to warn people if they expect the appointments themselves to require 2+ hours.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. C was nice but he was a little on the colder side. He did not necessarily have the warmest bed side manner and often came off like he was in a rush. My one desire is that he just took more time to explain the process, explain what was coming next, set loose expectations even if they might change etc. and to ensure questions are always answered before rushing out.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Be proactive with questions and information you want about the process from the start since you might not get it without asking. I had a stellar outcome so I'm very happy with the care I received but looking back, I wish I asked more questions about the process, what it was doing to my body, what the WHOLE timeline looked like so I could have a sense of what to expect etc. because as time went on, I realized I wasn't going to get it with Dr. C without asking. And to be persistent because you might feel rushed through your questions but insist on taking your time to go through them all regardless.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
My appointments always felt a bit rushed. If I had questions, Dr. C would often be standing up and ready to leave instead of asking if I had any more questions - as such, I would have to scramble a bit to ensure I got his attention and had my questions answered before he was up and out. I also felt like I didn't get anything but the baseline information in each appointment, with info only going to the next time I come in. I never had a walk through of the whole process (i.e.: you'll be coming in every few days in the beginning and it will become more frequent toward the end. You can expect to start with 2 shots a night and ultimately go to 3 as the process progresses. Here are what the medicines are doing to your body to allow for this etc etc.) I went to a different fertility clinic for a consult that I didn't follow through with, but they were fantastic in explaining the science of what egg freezing entails and what the whole process looks like which was very comforting. While I overall had a good experience at Kofinas, this was my main piece of feedback - that a little more care can be put into shedding light on the WHOLE process from the beginning (most of what I knew about the specifics of the process I learned from another clinic or Google), and just a tiny bit more time taken during the appointments to remind/explain what can be expected beyond just the next appointment (even if it's subject to change, it helps to understand what is going on.)
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
-1 of each daily for a week (oral meds): 2mg Estradiol and 10 mg Medroxyprogesterone (This timed up with my cycle - the day the oral meds ended my period began - this would have been a cool process note the doctor could have shared to help set expectations and shed light on the process). -Injections started the day my cycle ended: 2 x 75 iu of Gonal, 1 x 75 iu of Menopur -After 5 days/on the morning of the 6th day, I was told to add a 25mg Cetritide injection in the morning, with 1 x 75 iu of Gonal and 2 x 75 iu of Menopur at night -On the 10th day I was told only to take the Cetritide shot in the morning, with the trigger shots for 1230am that evening (1 shot of HCG and 1 shot of Lupron) -On the 11th day (the day before the retrieval, I had 1 Lupron shot at 8am and 1 Lupron shot at 8pm. -My retrieval was on the 12th day Again, I am very very happy with the outcome - I was able to retrieve a comfortable number of eggs that has me feeling very good about the future, so the guidance and instruction from the doctors was very successful and I felt great the whole time. Just would've loved a bit more info and insight from the beginning and throughout the process.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Kristine )
The nursing staff was very friendly and helpful!
Describe your experience with Kofinas Fertility Group.
The clinic is clean and the staff is overall quite friendly. My only note is I was very taken aback my first monitoring visit when I waited almost two hours before being seen. (I arrived at 8:15 am and was not called into a room until 9:45 am. Then the doctor didn't come back until after 10am - I almost had to walk out because of work meetings. When I left I asked if this was common, and the front desk staff bluntly just said yes. No apologies for the inconvenience or anything like that. If that is common and is generally how mornings run, patients should be warned. I only block out about 2 hours from work for doctor appointments including commute time so it would be courteous to warn people if they expect the appointments themselves to require 2+ hours. The front desk staff could be a little blunt and brash at times, but overall they were fine and I'm sure they get a lot thrown at them throughout the day.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
I am still getting bills in but everything seems to have been properly processed to date.
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
n/a
What specific things went wrong at Kofinas Fertility Group?
  • Failed to call with results
Describe the specific things that went wrong at Kofinas Fertility Group.
This is echoing my other comments - there just wasn't a lot of light shed onto things without having to ask for them. I had to ask about a couple labs that were ordered. I got the info promptly after but I don't think I would have gotten the info without asking.
6
Doctor
Charalampos Chatzicharalampous
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Kofinas Fertility Group
Brooklyn Center
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
10
10
Age 33 - 34
1 IVF
1 Egg Freezing
1 Embryo Freezing
Endometriosis
PCOS
Black or African-American
Income $0 - $49K
Consultant
Strongly Recommends
Strongly Recommends
Successful
Dr. Charalampos Chatzicharalampous, Makes me feel safe and secure with undergoing my IVF process. He also has a great rapport with me and my spouse. He has showed interest an integrity during my treatments & procedure follow-ups...Treatments that’s Dr. Charalampos Chatzicharalampous, Suggested are progesterone oil, viagra suppository, progesterone suppository, blood thinner (to reduce the risk of blood clots), estradiol, Tactolimus, and implemented a proper diet.
The [Kofinas Fertility Group] nurses were easygoing and easy to talk to. The nursing staff went over the medication and how to take it before I leave the facility. They were very perfessional and precise...The staff is pretty spot on their job duties. They are also informative on the step by step procedures of each phase of the IVF journey. The staff is extremely perfessional and kind hearted people. The staff knows how to be discreet when giving you pertinent information. The clinic is extremely clean. The weakness the clinic may have is that the clinic may be a bit crowded at times.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
My experience with Dr. Charalampos Chatzicharalampous, has been great thus far. In the beginning, as a patient I was quite nervous and unsure. However Dr.Charalampos Chatzicharalampous, has helped me with my patients and troubled mind during this process. He has also encourage me to remain calm. He has helped me with my anxiety attacks (lol) and stress levels as a patient.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
One piece of advice I would give is to not be nervous and always ask questions even if you think it sounds weird. Dr. Charalampos Chatzicharalampous is patient and would give you a consultation if you have any questions or concerns to start your IVF process. No question is a dumb question so ask away!.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Charalampos Chatzicharalampous, Makes me feel safe and secure with undergoing my IVF process. He also has a great rapport with me and my spouse. He has showed interest an integrity during my treatments & procedure follow-ups. Whenever I am feeling nervous I’ll call or send him a email . I know he may be busy but he makes it his business and duty to respond in a timely fashion. He is also a person that shows Sympathy, empathy, and is extremely helpful during my IVF process. Dr. Charalampos Chatzicharalampous is very down to earth -pleasant person that make me and spouse feel informative at all times. He is stern yet also patient individual Who understands what I am going through by creating a plan specifically for my IVF treatment. I am truly thankful and grateful for his time and compassion.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
Treatments that’s Dr. Charalampos Chatzicharalampous, Suggested are progesterone oil, viagra suppository, progesterone suppository, blood thinner (to reduce the risk of blood clots), estradiol, Tactolimus, and implemented a proper diet.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nurses were easygoing and easy to talk to. The nursing staff went over the medication and how to take it before I leave the facility. They were very perfessional and precise.
Describe your experience with Kofinas Fertility Group.
The staff is pretty spot on their job duties. They are also informative on the step by step procedures of each phase of the IVF journey. The staff is extremely perfessional and kind hearted people. The staff knows how to be discreet when giving you pertinent information. The clinic is extremely clean. The weakness the clinic may have is that the clinic may be a bit crowded at times.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
I don’t remember I really loss count.
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
I trust Dr. Charalampos Chatzicharalampous judgement for transferring one embryo at a time.
10
Doctor
Charalampos Chatzicharalampous
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Kofinas Fertility Group
Brooklyn Center
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Unsuccessful
0
0
Age 38 - 39
4 IUI
1 Embryo Freezing (cancer)
Cancer
PCOS
Unexplained
European
Income $200K - $499K
Teacher
2nd of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I felt like a number with Dr. Harry because he dismissed my concerns about a lump in my breast that I brought to his attention on two separate visits. Not only that, but I found his actions and words to be extremely unprofessional. Instead of taking a pause from the treatment plan to ask me questions about the lump or perform a breast exam, we continued with 1 or 2 more failed IUI's...He did not inform me to make another appointment about it or even what kind of appointment I would need in order for him to look and give me additional information. It was not until my husband and I met with Dr. Harry for a fertility consultation that he performed a breast exam on my insistence and made a referral to a radiologist. From the time I brought the lump to Dr. Harry's attention to the time he performed a breast exam, my breast had gone through significant changes (inflamed skin; inverted nipple) which was later diagnosed as Stage 3 Breast Cancer,
The nursing staff [at Kofinas Fertility Group] were professional, caring, and helpful...The clinic failed to bill my insurance for covered injections costing me money out of pocket and time spent trying to get reimbursed from my insurance provider. The clinic kept reassuring me that my insurance covered the costs of IVF and failed to disclose the out of pocket facility fee ($5100) until I was already a patient, but I ultimately did not complete an IVF cycle with them. My insurance copay was $50 per monitoring visit because it was performed by a doctor.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
I was under the care of Dr. C (Dr. Harry) while my doctor was out on leave. He performed multiple monitoring appointments several times a week. During one of them, I informed about a lump that had formed in my breast. Without looking at my breast or asking any further questions, he replied, "Breasts are lumpy and it was probably nothing bad." On a second occasion, I brought the lump to his attention again stating that it was still there and his response was that he could look at my breast but did not have the time. He did not inform me to make another appointment about it or even what kind of appointment I would need in order for him to look and give me additional information. It was not until my husband and I met with Dr. Harry for a fertility consultation that he performed a breast exam on my insistence and made a referral to a radiologist. From the time I brought the lump to Dr. Harry's attention to the time he performed a breast exam, my breast had gone through significant changes (inflamed skin; inverted nipple) which was later diagnosed as Stage 3 Breast Cancer, with inflammatory characteristics. If I had not continued to be insistent with Dr. Harry performing a breast exam and making a referral to a specialist, I doubt he would have ever re-visited it and the cancer could have spread even further. Since the skin became inflamed and the tumor was large, my oncologist recommended a very aggressive course of treatments (chemo, surgery, radiation, hormone meds). Because my tumor is estrogen and progesterone positive, part of my treatment has been to lower my hormone levels as it has been explained to me that these hormones feed my tumor. My intention for sharing this story is not to scare anyone seeking fertility treatments, but to highlight that there were opportunities for Dr. Harry to pause and gather more information before continuing with 1 or 2 more failed rounds of IUI - but he didn't, and as a result my treatment was delayed and my health was put at risk.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Find another fertility clinic.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
I felt like a number with Dr. Harry because he dismissed my concerns about a lump in my breast that I brought to his attention on two separate visits. Not only that, but I found his actions and words to be extremely unprofessional. Instead of taking a pause from the treatment plan to ask me questions about the lump or perform a breast exam, we continued with 1 or 2 more failed IUI's.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
I was prescribed letrozole for 5 days and then daily progesterone suppositories from IUI insemination until a pregnancy test. No one at the clinic discussed potential risks of these medications.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nursing staff were professional, caring, and helpful.
Describe your experience with Kofinas Fertility Group.
After submitting a formal complaint to Kofinas Fertility group, the medical director did not even contact me. I would not recommend anyone seeking fertility services to Dr. Harry or Kofinas Fertility.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
The clinic failed to bill my insurance for covered injections costing me money out of pocket and time spent trying to get reimbursed from my insurance provider. The clinic kept reassuring me that my insurance covered the costs of IVF and failed to disclose the out of pocket facility fee ($5100) until I was already a patient, but I ultimately did not complete an IVF cycle with them. My insurance copay was $50 per monitoring visit because it was performed by a doctor.
What specific things went wrong at Kofinas Fertility Group?
  • Lost appointments
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Failed to convey critical information
0
Doctor
Charalampos Chatzicharalampous
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Kofinas Fertility Group
Brooklyn Center
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
10
10
Age 55
1 IUI
Anovulation
PCOS
Black or African-American
Income $0 - $49K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr.Charalampos (Harry) Chatzicharalampous is the type of doctor that anyone can wish they had. His patient and understanding is out of this world. He made his patients comfortable and relax...He took his time to explain everything to my husband and I. After receiving our results, he made sure we understand everything that was on the chart...With PCOS- change my diet and walk more to reduce my weight. I started taking supplements that was recommended from the doctor
The clinic [at Kofinas Fertility Group] is super clean, healthy, and most importantly organized...Nurse were very respectful and friendly. Knowing that I hate needles, they were very gentle. They had this amazing smile that automatically make you feel belonging...from the receptionist to the doctors, I was made comfortable and safe. Dr. Harry took the time to explain every step that we were taking. He was always answering our questions in a great manner and never made us feel like our questions were crazy or made no sense
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr.Charalampos (Harry) Chatzicharalampous is the type of doctor that anyone can wish they had. His patient and understanding is out of this world. He made his patients comfortable and relax. Dr. Harry was very fantastic and thoughtful. He took his time to explain everything to my husband and I. After receiving our results, he made sure we understand everything that was on the chart which we never get from past doctors we had seen before. I am truly lucky to have met Dr. Harry.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Do not give up hope. Be open and honest. Don't be afraid to ask questions until you understand what is there.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr.Charalampos (Harry) Chatzicharalampous and Kofinas clinic was the doctor that was sent from heaven to help us make our dream come true. I still remember the night I was researching fertility treatment hospitals and Kofinas Fertility Group was the only one that caught my attention. Calling and making my first appointment and meeting Dr. Harry, lead me to believe that I was in the right place this time, but again I did not want to be disappointed. After all the tests that I had to undergo, for the first time, I was told that I had some minor issues that needed to be treated first. I was a bit worried, but from the receptionist to the doctors, I was made comfortable and safe. Dr. Harry took the time to explain every step that we were taking. He was always answering our questions in a great manner and never made us feel like our questions were crazy or made no sense. After only two (2) months of treatment at Kofinas Fertility Group; on June 28th I received a phone call that I will never forget from Dr. Harry telling me that my blood work result is in and that I was pregnant. This forever changed my life for the better. Wednesday, February 16th of 2022, I gave birth to my beautiful, blessing son. I never stop thanking God or smiling. Thank you Kofinas Fertility Group family. Thank you, Dr. Harry. I can personally say that I would continue recommending this hospital/clinic to any individual or couple trying to conceive. Back to the question was I treated like a number or a human. You the reader, what are your thoughts. As for me, I was not only treated like the human I am, but they also added respect, dignity, and love. Thank you,
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
With PCOS- change my diet and walk more to reduce my weight. I started taking supplements that was recommended from the doctor. I had to do a Hysteroscopy & Polypectomy. I took Letrozole (Femara) to help me ovulate. Later I got a trigger shot and IUI injection.
Describe your experience with the nursing staff at Kofinas Fertility Group.
Nurse were very respectful and friendly. Knowing that I hate needles, they were very gentle. They had this amazing smile that automatically make you feel belonging. Thank you.
Describe your experience with Kofinas Fertility Group.
The clinic is super clean, healthy, and most importantly organized. The cleaners were very nice and will keep the place neat. The colors and rooms were just amazing. I wish every clinic were like Kofinas.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
Not sure!
10
Doctor
Charalampos Chatzicharalampous
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Kofinas Fertility Group
Brooklyn Center
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2021, Successful
10
10
Age 41
1 IVF
Recurrent Pregnancy Loss
Other
Other
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
he [Dr. Chatzicharalampous] put so much thought effort knowledge into my protocol I feel like that is why we were so successful he really took the time to get to know me my journey my own situation It was a personalized protocol just for me...He was extremely knowledgeable , honest and always sensitive to my needs...he didn’t have to read my chart he knew it better then I knew it He knew my past situation and from creating my protocol , to bedside manners to helping me remain so calm and confident during the scariest time of my life...
The nurses [at Kofinas Fertility Group] were incredible they taught me how to do all my injections with such patience and care They always welcomed me in the office with love, patience and so much attention to all my needs...when at times you have to see different doctors they all take time to get to know your story your situation I always was treated like a person not a number My calls emails and concerns were always addressed promptly and efficiently...
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Everyone who struggles with infertility knows what a sensitive topic this is, we come in to these clinics with broken hearts, lack of hope and lack of trust in our bodies not to much so much confusion. From the first day I met Dr C I knew he was going to be the one to make my dreams come true . I felt his energy through every part of my soul. He was extremely knowledgeable , honest and always sensitive to my needs. No matter how many times I emailed him asked him the same questions over and over , seemed doubtful scared He was always there to pick me up when I felt like I was falling apart she answered my emails so quickly anytime of day weekends nights holidays If I needed him he was always there. The way he put so much thought effort knowledge into my protocol I feel like that is why we were so successful he really took the time to get to know me my journey my own situation It was a personalized protocol just for me and we did it on the first try
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
I have seen many doctors in my life but none have left such an impact on my life the way Dr C did ….Charalampos Chatzichatalampous you are a remarkable doctor and I am so blessed to have met you…Thank you for giving me my daughter
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr C is one of the most professional , knowledgeable doctors I have ever met..He took amazing care of me when I was going through IVF , he knew everything about he didn’t have to read my chart he knew it better then I knew it He knew my past situation and from creating my protocol , to bedside manners to helping me remain so calm and confident during the scariest time of my life. He was incredible in every way
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
I was on my supplemts to help keep me at my healthiest from mynoverhall health , I felt super protected from COVID as well. We used lots of supplements from life extension That helped the egg quality then we did everything we could for my uterus , placenta He also gave me prescription pillls like tacrolimus and plaquenil to help suppress immune system so my natural killer cells wouldn’t act up I was on lovenox throughout my whole pregnancy also did progesterone shots gonal f certricide and also had weekly intralipids infusions Whenever I listen to friends protocols who struggle with similar fertility issues I knew my protocol was the best , he had everything covered
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Shaquille Kim Mio )
The nurses were incredible they taught me how to do all my injections with such patience and care They always welcomed me in the office with love, patience and so much attention to all my needs
Describe your experience with Kofinas Fertility Group.
Kofinas is one of the best clinics around From their Brooklyn location Staten Island nyc, every department from surgical to billing to doctors office There staff makes you feel like your family. no matter what clie Nic you are at the staff will always treat you like a prioroty when at times you have to see different doctors they all take time to get to know your story your situation I always was treated like a person not a number My calls emails and concerns were always addressed promptly and efficiently
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
They made waking up so early so easy…The office staff at front desk always greeted you a smile and always got you in and out where you never felt rushed but never felt worried if you had to get to work
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
I had no insurance coverage so they were very clear on how much it would cost . I was able to pay as I went whether I was bringing cash or credit cards They helped me make it happen helped guide me anyway I can save money on. Medications too
10
Doctor
Charalampos Chatzicharalampous
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Kofinas Fertility Group
Brooklyn Center
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2021, Successful
10
10
Age 37
PCOS
Uterine Fibroids
Income $50K - $99K
Teacher
Strongly Recommends
Strongly Recommends
Successful
Dr. Chatzicharalampous "Dr. Harry" is the best provider that I ever had. He helped me feel comfortable my entire process. He explained every step of the way the good and the bad and set real time expectations...He conducted all the right test , a Laparoscopy and other recommended test that ultimately led to me conceiving on my own...he remembered the small personal things discussed outside of treatment.He was also personable and not just making you feel like a chart number like my previous doctors
From the front desk [at Kofinas. Fertility Group] Maria and Felicia were pleasant and made you feel at home. The staff always been nice and advise you on the next steps of your appointment. Their response time was fast and everyone should care to your treatment . I also like that they accommodated my work schedule by having 7 am appointments.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Chatzicharalampous "Dr. Harry" is the best provider that I ever had. He helped me feel comfortable my entire process. He explained every step of the way the good and the bad and set real time expectations. He was compassionate and caring to my needs. I have never had a doctor that was so attentive and cared. One thing I always admire was he remembered the small personal things discussed outside of treatment.He was also personable and not just making you feel like a chart number like my previous doctors. He is the best and I will always recommend him to family and friends. I am so happy that I was his patient.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
You are in good hands, he is willing to answer all questions so never hesitate to ask them. He is very knowledgable . Be comfortable and trust the process. The best decision you made was choosing Dr. Harry as a doctor.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
I felt like a human because from day one Dr. Harry was attentive and personable. He was patient with my concerns and questions. He was very knowledgeable on his practice and he made me feel comfortable on the entire process. I was very nervous the entire time up until conception and Dr. Harry literally held my hand the entire time and made me feel like I mattered and that my concerns were his priority.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
I came in and wasn't sure of the right course of treatment. I have been to doctors before that did not take time to see what treatment I would need. He was able to see what I needed. He conducted all the right test , a Laparoscopy and other recommended test that ultimately led to me conceiving on my own.
Describe your experience with the nursing staff at Kofinas Fertility Group.
They were all nice.
Describe your experience with Kofinas Fertility Group.
From the front desk Maria and Felicia were pleasant and made you feel at home. The staff always been nice and advise you on the next steps of your appointment. Their response time was fast and everyone should care to your treatment . I also like that they accommodated my work schedule by having 7 am appointments.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
I only paid my co payments . My insurance covered most of the expenses.
10
Doctor
Charalampos Chatzicharalampous
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Kofinas Fertility Group
Brooklyn Center
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
5
7
Age 42
2 IUI
4 IVF
Endometriosis
Poor Egg Quality
Latinx
Income $50K - $99K
2nd of 3 Docs
Doesn't Recommend
Neutral
Unsuccessful
If your looking for a hand holding doctor, this is not the place for you. However, he [Dr. Jason Kofinas] does respond to emails and thoroughly answers all questions and concerns. Dr. Kofinas does use different protocols and considers suggestions that you may have within reason...is aggressive with medication protocol and tend to cancel multiple cycles for those poor responders or if you didn’t meet Doctors expectation Of follicle count. He is experienced and comes from a family that specializes in fertility, but if I had to do it over again. I would of gotten a second opinion before pursing a laparoscopic procedure.
Kofinas institute is aggressive with medication protocol and tend to cancel multiple cycles for those poor responders or if you didn’t meet Doctors expectation Of follicle count...Nurses were professional...It’s a family practice started by George Kofinas. They have several locations, one in Brooklyn, Manhattan and Staten Island. Other than infertility they do specialize in Endometriosis, hydrosalphinx and laparoscopic procedures ect... Kofinas fertility institute is costly with or without medical insurAnce. They charge an additional facility fee of 3500 that all insurances do not cover.
How was your experience with Jason Kofinas at Kofinas Fertility Group?
Dr. Kofinas is knowledgeable and brutally honest. If your looking for a hand holding doctor, this is not the place for you. However, he does respond to emails and thoroughly answers all questions and concerns. Dr. Kofinas does use different protocols and considers suggestions that you may have within reason. Kofinas institute is aggressive with medication protocol and tend to cancel multiple cycles for those poor responders or if you didn’t meet Doctors expectation Of follicle count. He is experienced and comes from a family that specializes in fertility, but if I had to do it over again. I would of gotten a second opinion before pursing a laparoscopic procedure.
What's one piece of advice would you give a prospective patient of Jason Kofinas at Kofinas Fertility Group?
Make sure you do your own research and pay attention to your body when taking the medication. I found that Dr. Kofinas had a standard protocol for meds and In the beginning i didn’t feel that the regime was personalized. Keep a record of your sonograms with medications that were prescribed. You will learn what doesn’t work for your body.
Describe your experience with the nursing staff at Kofinas Fertility Group.
Nurses were professional.
Describe your experience with Kofinas Fertility Group.
It’s a family practice started by George Kofinas. They have several locations, one in Brooklyn, Manhattan and Staten Island. Other than infertility they do specialize in Endometriosis, hydrosalphinx and laparoscopic procedures ect... Kofinas fertility institute is costly with or without medical insurAnce. They charge an additional facility fee of 3500 that all insurances do not cover.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
I would spend about an hour at then clinic.
Describe the costs associated with your care under Jason Kofinas at Kofinas Fertility Group.
It is not affordable and there are additional cost.
Describe Jason Kofinas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
Dr. Kofinas was open to both.
5
Doctor
Jason Kofinas
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Kofinas Fertility Group
Brooklyn Center
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
10
10
Age 32 - 33
4 IUI
1 IVF
Endometriosis
Unexplained
European
Income $200K - $499K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Masbou is extremely attentive and caring in a way that I was not expecting. After our first failed IUI with her, she sent me a personal email to ask how I was doing and that she was so sorry about the failed cycle. Even at our initial consultation, her first question to me was nothing about our past infertility workups, she looked right at me and said, "first of all, how are you doing mentally and emotionally?"
IVF with PGS and one year of storage (without insurance coverage) was $22,500. They [Kofinas Fertility Group] were able to work it out with my insurance company to have the meds covered.... Lindsay and Christine are the best. In addition to emailing Dr. Masbou, I've also taken to emailing Lindsay when I have questions I know she can answer and she's been the absolute best.
How was your experience with Alexis Masbou at Kofinas Fertility Group?
Dr. Masbou is extremely attentive and caring in a way that I was not expecting. After our first failed IUI with her, she sent me a personal email to ask how I was doing and that she was so sorry about the failed cycle. Even at our initial consultation, her first question to me was nothing about our past infertility workups, she looked right at me and said, "first of all, how are you doing mentally and emotionally?" She explains procedures before and during them and makes sure you know why she is recommending a line of treatment. We brings up options and let's you decide what you think is right for you and then is completely gungho behind whatever choice you make.
What's one piece of advice would you give a prospective patient of Alexis Masbou at Kofinas Fertility Group?
Don't be afraid to ask questions or email her directly - she responds so quickly! I was so nervous in the beginning to email her because I felt like I was annoying and should have asked all these things while I was at my appointment - but there's so much information and sometimes questions come up later. She never makes you feel like anything you ask is stupid or silly or annoying. She even emailed me once from her vacation because she knew I was antsy about results.
During treatment, were you treated like a number or a human with Alexis Masbou at Kofinas Fertility Group?
With my first RE, I was most definitely a number. I needed to remind him of my history multiple times. It always felt like he forgot things he'd said to me or he was confusing me with another patient. I've never felt that way at Kofinas Fertility or with Dr. Masbou. She remembers everything, follows up on what's going on in our everyday life outside of fertility, and genuinely seems invested in us being successful.
Describe the protocols Alexis Masbou used in your cycles at Kofinas Fertility Group and their degree of success.
During IVF, we started with gonal-F and then swapped for menopur after a few days. Dr. Masbou didn't want to overstimulate me so we played it safe to start. We ended up with 22 eggs, 17 of which fertilized, 8 made it to freeze.
Describe your experience with the nursing staff at Kofinas Fertility Group.
Lindsay and Christine are the best. In addition to emailing Dr. Masbou, I've also taken to emailing Lindsay when I have questions I know she can answer and she's been the absolute best. My husband refers to her as "Janet" (from the Good Place) as she always pops up to help you with whatever you need.
Describe your experience with Kofinas Fertility Group.
They're very thorough with testing and I remember feeling like they were overdoing the diagnostic testing in the beginning. Now, being further along in this journey, I'm glad that they're really trying to get to the root of our problems and not just lump us into the "unexplained" category forever. Sometimes it's frustrating because you want to be pregnant NOW and all these tests delay the process but they're truly trying to figure out exactly what they're dealing with to give you the best chance of success.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Very easy. You can make an appointment for a specific time or just show up at any point between 7 and 9am. Never waited more than a few minutes in their UWS Manhattan office.
Describe the costs associated with your care under Alexis Masbou at Kofinas Fertility Group.
IVF with PGS and one year of storage (without insurance coverage) was $22,500. They were able to work it out with my insurance company to have the meds covered.
Describe Alexis Masbou's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
1 PGS embryo transfers only.
10
Doctor
Alexis Masbou
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Kofinas Fertility Group
Brooklyn Center
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2021 - 2022, Successful
10
10
Age 33 - 34
Uterine Fibroids
Recurrent Pregnancy Loss
Other
Income $100K - $199K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Harry [Chatzicharalampous] is amazing. He is so knowledgeable and explains everything so thoroughly. He is very kind and makes you feel very comfortable under his care...Very knowledgeable and very thorough. He explains everything to you and helps you understand. His bedside manners are great along with the rest of the nurse and staff. My experience has been wonderful. I have had 2 misscarriages withina year and I am so greatful to have met Dr. Chatzicharalampous because now I am 10 weeks pregnant and am feeling great!
They [nurses at Kofinas Fertility Group] are all very nice. They make you feel comfortable. They always contact you back with blood results or anything follow up information. Very thorough...I have only great and positive things to say about my experience here...Dr Harry is amazing. He is so knowledgeable and explains everything so thoroughly. He is very kind and makes you feel very comfortable under his care....
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
He is an amazing doctor. Very knowledgeable and very thorough. He explains everything to you and helps you understand. His bedside manners are great along with the rest of the nurse and staff. My experience has been wonderful. I have had 2 misscarriages withina year and I am so greatful to have met Dr. Chatzicharalampous because now I am 10 weeks pregnant and am feeling great!
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
I would tell them not to loose hope, that Dr. C is amazing and will help you in as many ways as possible.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr Harry is amazing. He is so knowledgeable and explains everything so thoroughly. He is very kind and makes you feel very comfortable under his care.
Describe your experience with the nursing staff at Kofinas Fertility Group.
They are all very nice. They make you feel comfortable. They always contact you back with blood results or anything follow up information. Very thorough
Describe your experience with Kofinas Fertility Group.
I think that this office is wonderful. I have only great and positive things to say about my experience here. I would recommend Kofinas Fertility to anyone! I was referred by a family friend myself and am so greatful that I was informed about this office. It hs been a great experience.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
My insurance was covered however I believe that with surgery, you pay $500 dollars to the surgical center.
10
Doctor
Charalampos Chatzicharalampous
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Kofinas Fertility Group
Brooklyn Center
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
8
8
Age 46
1 IUI
Uterine Fibroids
Black or African-American
Income $100K - $199K
Teacher
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
She [Dr. Melissa Montes] listened and was reassuring yet honest in terms of my conditions of fibroids. She shared that her job was to get me pregnant and there were options if I was willing. They would conduct IVF on me despite my advanced age...She did a through consultation and discussed full medical history. She conducted a physical exam...single embryo transfer.
The [Kofinas Fertility Group] clinic 's staff are through and professional. They are kind and respectful to the diverse group of clients. The billing department also ensures that the services are through. Weaknesses - none...he nursing staff was kind and compassionate... clinic has taken Blue Cross/Blue Shield - I've only had to pay co-pays ($30 per visit/bloodwork). For IVF is over 45 years of age, they take GHI/Emblem Health.
How was your experience with Melissa Montes at Kofinas Fertility Group?
She listened and was reassuring yet honest in terms of my conditions of fibroids. She shared that her job was to get me pregnant and there were options if I was willing. They would conduct IVF on me despite my advanced age. This was reassuring to me. I was terrified that my dream of becoming a mother would not come to pass. There are no guarantees yet I am holding onto to hope and faith that I can get pregnant and carry my baby.
What's one piece of advice would you give a prospective patient of Melissa Montes at Kofinas Fertility Group?
Be open.
During treatment, were you treated like a number or a human with Melissa Montes at Kofinas Fertility Group?
She did a through consultation and discussed full medical history. She conducted a physical exam.
Describe the protocols Melissa Montes used in your cycles at Kofinas Fertility Group and their degree of success.
Natural supplements such as a Prenatal Vitamin, CoQ10, Mitchrondial Optimizer. I also added DHEA. I was given Clomid and did well.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nursing staff was kind and compassionate.
Describe your experience with Kofinas Fertility Group.
The clinic 's staff are through and professional. They are kind and respectful to the diverse group of clients. The billing department also ensures that the services are through. Weaknesses - none
Describe the costs associated with your care under Melissa Montes at Kofinas Fertility Group.
I have been fortunate to say what the clinic has taken Blue Cross/Blue Shield - I've only had to pay co-pays ($30 per visit/bloodwork). For IVF is over 45 years of age, they take GHI/Emblem Health.
Describe Melissa Montes's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
Wanted to optimizer chances of healthy pregnancy - single embryo transfer.
8
Doctor
Melissa Montes
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Kofinas Fertility Group
Brooklyn Center
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
10
10
Age 30 - 31
1 IUI
Donor Sperm
Other
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Successful
His very upfront and always available! Very honest and sweet at the same time! He tells you everything before he does it and also gives you different options...Always answers every questioned and monitored everything on point...Dr Chatzicharalampous was amazing and got my procedures approved by my insurance. I had to pay for my copayment and medication.
7am and [the nurses] always had smiles on. Always very welcoming...Iui and Ivf the process can be Scary but at Kofinas from the time you walk in till the time you walk out you feel safe and most important all questions are always answered...The entire staff starting from receptionist to the MA, Nurses and Doctors are truly the most attentive and kind people to have under one facility.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr Chatzicharalampous hands down is the best! His very upfront and always available! Very honest and sweet at the same time! He tells you everything before he does it and also gives you different options! Thanks to him I got pregnant on my first iui. I can’t thank him enough! The entire staff starting from receptionist to the MA, Nurses and Doctors are truly the most attentive and kind people to have under one facility. I am truly Blessed to have met the Kofina family and very thankful to DR Chatzicharalampous I can’t thank you enough.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Trust him. Trust the process.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr Chatzicharalampous is truly amazing! His very up front and honest but so sweet at the same time! Always answers every questioned and monitored everything on point.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
Metformin and progesterone (iui)
Describe your experience with the nursing staff at Kofinas Fertility Group.
7am and they always had smiles on. Always very welcoming. Alway had everything ready for Dr C.
Describe your experience with Kofinas Fertility Group.
I can’t say one bad thing about Kofinas. I started at a different clinic and what a big mistake! I’m so glad I walked threw Kofinas doors and met this amazing staff and doctors. Iui and Ivf the process can be Scary but at Kofinas from the time you walk in till the time you walk out you feel safe and most important all questions are always answered.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
Dr Chatzicharalampous was amazing and got my procedures approved by my insurance. I had to pay for my copayment and medication.
10
Doctor
Charalampos Chatzicharalampous
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Kofinas Fertility Group
Brooklyn Center
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2020, Successful
10
10
Age 35 - 40
3 IVF
Endometriosis
Uterine Fibroids
Black or African-American
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Kofinas is extremely positive even when the situation seem dim, he fights with his patient to get the desired results. He's compassionate I the event something unexpected happens, he has a wary with words that provides encouragement. ... My pregnancy was very high risk so transferring multiple embryos was not recommended ...
I felt like human because as soon as I walked in [to Kofinas Fertility], they knew my name by face, I had my doctor's cell phone number and I felt like not only Dr. Kofinas but all the doctors knew me and were very familiar with my situation. ... Very humane set of staff Professional Clean Friendly Know you by name ... There may be long waits in the morning Doctors are compassionate Dr Kofinas and Dr Narine for sure are excellent doctors They may be a little bit delayed in returning your calls due to the volume is patients they have
How was your experience with George Kofinas at Kofinas Fertility Group?
Dr Kofinas is extremely positive even when the situation seem dim, he fights with his patient to get the desired results. He's compassionate I the event something unexpected happens, he has a wary with words that provides encouragement.
What's one piece of advice would you give a prospective patient of George Kofinas at Kofinas Fertility Group?
Stay informed and ask a lot is questions. Follow instructions exactly as they are given and be on time with your meds
During treatment, were you treated like a number or a human with George Kofinas at Kofinas Fertility Group?
I felt like human because as soon as I walked in, they knew my name by face, I had my doctor's cell phone number and I felt like not only Dr. Kofinas but all the doctors knew me and were very familiar with my situation.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Amanda)
They are excellent at following the doctors instructions. When taking blood, they are mindful to keep you comfortable and not try more than twice
Describe your experience with Kofinas Fertility Group.
Very humane set of staff Professional Clean Friendly Know you by name There may be long waits in the morning Doctors are compassionate Dr Kofinas and Dr Narine for sure are excellent doctors They may be a little bit delayed in returning your calls due to the volume is patients they have
Describe the costs associated with your care under George Kofinas at Kofinas Fertility Group.
At least$30000
Describe George Kofinas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
My pregnancy was very high risk so transferring multiple embryos was not recommended
10
Doctor
George Kofinas
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Kofinas Fertility Group
Brooklyn Center
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Consult
10
N/A
Age 40
Prefer not to answer
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Successful
Dr Montes was warm friendly and smiling. She listened as I spoke and answer all of my questions. She was truthful and knowledgeable. She cared about me and my situation and was just a pleasure. I completely trust her...is a wonderful doctor. She is very smart and will explain everything to you in detail. She was warm and kind and really took her time to answer my questions. As she examined me she explained every step and stopped to answer my questions and then continued. I feel very safe with her and know I am getting the best care. So happy to be her patient.
[Nurses at Kofinas Fertility Group are] Amazing! Sweet and skilled...Amazing place with a great team. Return calls when they say they will. Always helpful with insurance and appointments. They see a lot of people. They are always friendly and smiling when they see you...Dr Montes is a wonderful doctor. She is very smart and will explain everything to you in detail. She was warm and kind and really took her time to answer my questions. As she examined me she explained every step and stopped to answer my questions and then continued. I feel very safe with her and know I am getting the best care. So happy to be her patient.
How was your experience with Melissa Montes at Kofinas Fertility Group?
Dr Montes is a wonderful doctor. She is very smart and will explain everything to you in detail. She was warm and kind and really took her time to answer my questions. As she examined me she explained every step and stopped to answer my questions and then continued. I feel very safe with her and know I am getting the best care. So happy to be her patient.
What's one piece of advice would you give a prospective patient of Melissa Montes at Kofinas Fertility Group?
Trust in her. Ask questions. I always tell people to be there own advocate no matter who the doctor is.
During treatment, were you treated like a number or a human with Melissa Montes at Kofinas Fertility Group?
Dr Montes was warm friendly and smiling. She listened as I spoke and answer all of my questions. She was truthful and knowledgeable. She cared about me and my situation and was just a pleasure. I completely trust her.
Describe the protocols Melissa Montes used in your cycles at Kofinas Fertility Group and their degree of success.
I am just starting. I will be meeting with her in the next 2 weeks to plan out exactly the step we will take to reach my goal. I am realistic and hopeful.
Describe your experience with the nursing staff at Kofinas Fertility Group.
Amazing! Sweet and skilled.
Describe your experience with Kofinas Fertility Group.
Amazing place with a great team. Return calls when they say they will. Always helpful with insurance and appointments. They see a lot of people. They are always friendly and smiling when they see you.
10
Doctor
Melissa Montes
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
Operations
Scheduling
Nursing Staff
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
8
7
Age 43
1 IVF
Poor Egg Quality
Tubal Blockage
Other
Income $50K - $99K
1st of 2 Docs
Neutral
Neutral
Unsuccessful
DR. Narine was very kind and explained everything to you with great bedside manners....She is a very patient doctor with great bedside manner and make sure you understand what the procedure is gonna be and how to take all medications that's assigned to you. I love that she is straight forward with you and dont tell you what she wants you to hear or what sounds good.... They have a good friendly staff but they are too expensive
They [Kofinas Fertility] have a good friendly staff but they are too expensive and when it comes to my medication it took a while for me to get them cause they didnt put it into the right pharmacy so I had to come out of pocket and purchase their meds til I get my own to reimburse them after... DR. Narine was very kind and explained everything to you with great bedside manners....She is a very patient doctor with great bedside manner and make sure you understand what the procedure is gonna be and how to take all medications that's assigned to you. I love that she is straight forward with you and dont tell you what she wants you to hear or what sounds good.
How was your experience with Levica Narine at Kofinas Fertility Group?
She is a very patient doctor with great bedside manner and make sure you understand what the procedure is gonna be and how to take all medications that's assigned to you. I love that she is straight forward with you and dont tell you what she wants you to hear or what sounds good.
What's one piece of advice would you give a prospective patient of Levica Narine at Kofinas Fertility Group?
Ask lots of questions and call her if she is good with returning call.
During treatment, were you treated like a number or a human with Levica Narine at Kofinas Fertility Group?
DR. Narine was very kind and explained everything to you with great bedside manners.
Describe the protocols Levica Narine used in your cycles at Kofinas Fertility Group and their degree of success.
Clomid menopur gonal f and cetrotide
Describe your experience with the nursing staff at Kofinas Fertility Group.
Patients and kind
Describe your experience with Kofinas Fertility Group.
They have a good friendly staff but they are too expensive and when it comes to my medication it took a while for me to get them cause they didnt put it into the right pharmacy so I had to come out of pocket and purchase their meds til I get my own to reimburse them after
Describe the costs associated with your care under Levica Narine at Kofinas Fertility Group.
21000
Describe Levica Narine's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
No comments didnt make it that far
8
Doctor
Levica Narine
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Kofinas Fertility Group
Brooklyn Center
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Unsuccessful
9
N/A
Age 46
4 IVF
Tubal Blockage
Uterine Fibroids
Unexplained
Black or African-American
Income $50K - $99K
2nd of 3 Docs
Strongly Recommends
Unsuccessful
Dr. Melissa [Montes] was very caring and understanding, gave advise and explained all that needed to be explained to me. Talked about what the expectations were and the pros and cons of what is to expected. Will highly recommend dr. Melissa to anyone because she was compassionate, careful, caring but very professional and passionate about her job
Clinic [Kofinas Fertility] was very knowledgeable , compassionate, caring and professional. Every patient was dedicated and tried to help out the best way they could. By giving directions. O. How to use medications, helped with bbn injection ; ... Because of my advanced age 45, multiple embryos transfer was done ... The protocol that was used for me was cetrotide, menopur, lovenox
How was your experience with Melissa Montes at Kofinas Fertility Group?
Dr. Melissa was very caring and understanding, gave advise and explained all that needed to be explained to me. Talked about what the expectations were and the pros and cons of what is to expected. Will highly recommend dr. Melissa to anyone because she was compassionate, careful, caring but very professional and passionate about her job
What's one piece of advice would you give a prospective patient of Melissa Montes at Kofinas Fertility Group?
Caring, passionate and professional
During treatment, were you treated like a number or a human with Melissa Montes at Kofinas Fertility Group?
There were nice, talk9to you about what was going on and making one feel worthwhile
Describe the protocols Melissa Montes used in your cycles at Kofinas Fertility Group and their degree of success.
The protocol that was used for me was cetrotide, menopur, lovenox
Describe your experience with the nursing staff at Kofinas Fertility Group.
Nice and professional
Describe your experience with Kofinas Fertility Group.
Clinic was very knowledgeable , compassionate, caring and professional. Every patient was dedicated and tried to help out the best way they could. By giving directions. O. How to use medications, helped with bbn injection ;
Describe Melissa Montes's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
Because of my advanced age 45, multiple embryos transfer was done
9
Doctor
Melissa Montes
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
Operations
Nursing Staff
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
10
10
Age 28 - 29
3 IUI
Donor Sperm
PCOS
Other
Income $100K - $199K
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr. C [Dr. Chatzicharalampous] made me feel comfortable in every step I took. He gave me information I needed in order to make decisions and make the process - even though most times out of ones control feel like I decided every step. He always answered my emails super timely and always made time to see me if there was an issue. He knew my medical info without making me wait to pull it up...
The nursing staff [at Kofinas Fertility Group] & Dr. C are wonderful. I have nothing bad to say about them. The front desk is always helpful and kind. Kofinas’ weakness lies within their admin staff - finance specifically. It seems theyre understaffed and it is hard to speak to someone...3 iui cycles including appointments and medicine cost about $3,000 1 fet cycle cost about $5k...
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
I never once felt uncomfortable with a decision or appointment with Dr.C. He is the best doctor - not only because I’m now pregnant but because I trusted him - down to begging him to deliver my baby due in January because I really didn’t want to leave! I would recommend Dr.C to anyone needing fertility treatment - he always followed up with facts and his professional opinion on things, always answered emails timely, and always was friendly and made the appointments easy - even the hard ones.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Listen to what he says because he knows his stuff!!! I may have been a more difficult and defiant patient - again not the biggest fan of medicine but everything Dr.C told me to do, I did and it resulted in a positive pregnancy!
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. C is downright amazing. I am a skeptic when it comes to medicine because I don’t like taking it and frankly sometimes I think I know more - from Google not because I have a medical degree but Dr. C made me feel comfortable in every step I took. He gave me information I needed in order to make decisions and make the process - even though most times out of ones control feel like I decided every step. He always answered my emails super timely and always made time to see me if there was an issue. He knew my medical info without making me wait to pull it up and remembers my weekend plans!
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
Iui #1 - 1 day because I only had 1 decent follicle and Dr.C did not want to waste donor sperm on a cycle that was likely to be unsuccessful. 2.5 mg letrozole Iui #2 - 2 days Bc I had 1 good follicle. 5 mg letrozole Iui #3 - 1 day even though I had 2 good follicles but this was my choice. Possible 10 mg chlomid 1st FET cycle was successful - 2mg Estradiol 4x a day, 40mg lovenox 4x a day, viagra before cycle 2x a day, progesterone oil up until 10 weeks & progesterone suppositories 3x a day up until 10 weeks
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Kristine Gruper)
Kristine’s last day as Kofinas was the day I got to see my baby for the first time on a sonogram and she was so happy she had tears in her eyes. Saying by to her was so hard because you truly build a bond with the staff. The current staff is amazing, always so kind and welcoming.
Describe your experience with Kofinas Fertility Group.
The nursing staff & Dr. C are wonderful. I have nothing bad to say about them. The front desk is always helpful and kind. Kofinas’ weakness lies within their admin staff - finance specifically. It seems theyre understaffed and it is hard to speak to someone.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
3 iui cycles including appointments and medicine cost about $3,000 1 fet cycle cost about $5k
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
I’m only 29 with no history of fertility problems - dr.c explained why we should only do a single transfer based on facts
10
Doctor
Charalampos Chatzicharalampous
Humanity
Communication
Frequency Seen
LGBTQ Care
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Kofinas Fertility Group
Brooklyn Center
Operations
Scheduling
Billing Department
Nursing Staff
LGBTQ Care
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
10
10
Age 32
1 Egg Freezing
PCOS
Black or African-American
Income $50K - $99K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Successful
Dr. C [Dr. Chatzicharalampous] was very warm and pleasant throughout the process. He always cared about how I felt during the stimulation and was the one who personally took care of every single detail, from the medication to the egg retrieval to the recovery to the final call for the eggs frozen...He is very professional but also very personable. His knowledge base is very broad and will answer any questions you may have, citing scientific evidence. He is optimistic and makes you feel very safe and offers exceptional care...
Kofinas Fertility is a very good clinic, staff is very nice and the Brooklyn Center is brand new and easily accessible. I wish the finance department was a bit more organized. There is some miscommunication that may cause some delays. All the nursing staff and MAs were great...Mondays and Fridays are really busy! May wait for an hour or more. Other days are ok, you are seen within 20-30 minutes...
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
From the first appointment I could tell that Dr. C was the right doctor for me. He is very professional but also very personable. His knowledge base is very broad and will answer any questions you may have, citing scientific evidence. He is optimistic and makes you feel very safe and offers exceptional care. He will go above and beyond! I trusted every decision he made and I was not wrong! My friends who did egg freezing at other clinics had a much lower number of eggs, even with similar AMHs. He managed my hyperstimulation extremely well and I was feeling great within 3 days after the retrieval. I am definitely coming back to see him if I need to use my frozen eggs.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Trust him 100%. He will find a way to make it work!
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. C was very warm and pleasant throughout the process. He always cared about how I felt during the stimulation and was the one who personally took care of every single detail, from the medication to the egg retrieval to the recovery to the final call for the eggs frozen. I couldn't have asked for more!
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
Antagonist protocol, 150 gonal then 225 menopur. I have PCOS so the doses were not very high. I had 40 eggs retrieved, 26 were frozen.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Kristine)
Kristine is on top of everything, she will respond to your email in a timely fashion and will make sure you have your meds and insurance approvals on time. She was my advocate throughout this process and made things really easy.
Describe your experience with Kofinas Fertility Group.
Kofinas Fertility is a very good clinic, staff is very nice and the Brooklyn Center is brand new and easily accessible. I wish the finance department was a bit more organized. There is some miscommunication that may cause some delays. All the nursing staff and MAs were great, some days may be too long with the wait though! You do feel like everyone knows who you are and you are definitely not treated as a number.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Mondays and Fridays are really busy! May wait for an hour or more. Other days are ok, you are seen within 20-30 minutes.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
Insurance covered most of it. Had to pay about 20% out of pocket.
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
N/A
10
Doctor
Charalampos Chatzicharalampous
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Kofinas Fertility Group
Brooklyn Center
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
10
10
Age 38 - 39
2 IVF
Endometriosis
Male Factor
Uterine Fibroids
Income $50K - $99K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. C. [Dr. Chatzicharalampous] is a very warm and caring person. he treated me with respect and even his humor was very appreciated as it helps relieves some of the stress of this process...He is very caring and remembers details of his patients. Very warm and makes you feel cared for...He tested me for everything that could be a factor in my getting pregnant and addressed every issue with medications...He uses single embryo transfer due to pregnancy complications with multiple transfers....
The nursing staff [at Kofinas Fertility Group] was very professional and compassionate...very organized and clean environment. The only issue was that they sometimes do not process copays properly and it helps to keep a receipt to prove payment...One canceled transfer while under the care of a different provider at the facility due to a miscalculation of medication timing while my doctor was away. Other than that it was a great experience. After that issue, I only saw Dr. C. in the Brooklyn office...Great space and would recommend it to any of my friends...
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. C. is a very warm and caring person. he treated me with respect and even his humor was very appreciated as it helps relieves some of the stress of this process. I was very pleased with his care and will highly recommend him to my friends.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
To trust him because he knows what he is doing.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
He is very caring and remembers details of his patients. Very warm and makes you feel cared for.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
He tested me for everything that could be a factor in my getting pregnant and addressed every issue with medications. This is something that was not done at previous facilities I attended before him.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nursing staff was very professional and compassionate.
Describe your experience with Kofinas Fertility Group.
very organized and clean environment. The only issue was that they sometimes do not process copays properly and it helps to keep a receipt to prove payment. Great space and would recommend it to any of my friends.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
It was well organized.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
copays 50 when blood and ultrasound. 20 for just a doctor's visit. surgery costs. transfer and storage costs.
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
He uses single embryo transfer due to pregnancy complications with multiple transfers.
What specific things went wrong at Kofinas Fertility Group?
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Kofinas Fertility Group.
One canceled transfer while under the care of a different provider at the facility due to a miscalculation of medication timing while my doctor was away. Other than that it was a great experience. After that issue, I only saw Dr. C. in the Brooklyn office.
10
Doctor
Charalampos Chatzicharalampous
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Kofinas Fertility Group
Brooklyn Center
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
10
10
Age 28 - 29
1 IUI
Other
European
Income $100K - $199K
Strongly Recommends
Strongly Recommends
Successful
Dr. C [Dr. Chatzicharalampous] always took the time to answer any and all questions. We never felt rushed during our appointments...has a kind demeanor and is an excellent communicator. He was ready to answer any and all questions...readily available if we needed him. He explained everything and then re-explained when needed. He is a doctor that will remember you when you come in for your next appointment. Dr. C is honest and upfront and will never give a false sense of reassurance...
The nursing staff [at Kofinas Fertility Group] was prompt in responding to call back requests...The staff try their best to make the process as seamless as possible. But new patients should expect and understand that there will be a wait to be seen at times...Dr. C [Dr. Chatzicharalampous] always took the time to answer any and all questions. We never felt rushed during our appointments...has a kind demeanor and is an excellent communicator.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. C has a kind demeanor and is an excellent communicator. He was ready to answer any and all questions. We cannot thank him enough for guiding us through this process and always being readily available if we needed him. He explained everything and then re-explained when needed. He is a doctor that will remember you when you come in for your next appointment. Dr. C is honest and upfront and will never give a false sense of reassurance.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Ask. Ask. Ask. The only stupid question is the question that I never asked.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. C always took the time to answer any and all questions. We never felt rushed during our appointments.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
We really liked that everything proceeded in a steady pace. No part of the process ever felt rushed.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nursing staff was prompt in responding to call back requests.
Describe your experience with Kofinas Fertility Group.
The staff try their best to make the process as seamless as possible. But new patients should expect and understand that there will be a wait to be seen at times. I would recommend all new patients keep their own record of appointment dates and what was done or discussed during appointments to look back on and refer to if needed.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
> $5000
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
N/A
10
Doctor
Charalampos Chatzicharalampous
Humanity
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Kofinas Fertility Group
Brooklyn Center
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, 15 Eggs Frozen
10
10
Age 32 - 33
1 Egg Freezing
European
Income $100K - $199K
Strongly Recommends
Strongly Recommends
Successful
Dr. Harry [aka Dr. Chatzicharalampous] always treated me with great respect and care and was extremely personable, friendly, helpful and kind...Unfortunately [he] was OOO during my monitoring period before my retrieval, so he wasn't the one administering the visits/treatment plans while I was doing the hormones leading up to retrieval...Always responded to me quickly and took initiative in helping me to understand any questions or concerns I may have had.
Everyone at Kofinas, including the girls who work the front desk, is extremely helpful and friendly. I always felt comfortable, the spaces are all very clean and orderly and it's very impressive what they achieve on a daily basis given the sheer volume of patients that utilize them...For my retrieval, I paid a $2,700 fee to Kofinas, a $1,100 facility fee to Manhattan Reproductive Surgery Center and a separate $400 for Albumin IV for Hyperstimulation. I am still waiting on that to be submitted to my insurance company to hopefully be reimbursed
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Similar to my last response, Dr. Harry always treated me with great respect and care. He is extremely personable, kind and genuine. I feel that he actually cares about me as a human being and not just another name on his list of patients any given day.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
To not think twice because he's a man. I feel like a lot of women can get uncomfortable with a man in this field, but in no way shape or form did I ever even think twice about the fact that I was seeing a male doctor for this. He made me feel just as comfortable as any female doctor could have.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Harry always treated me with great respect and care and was extremely personable, friendly, helpful and kind. There is a genuineness that comes off from him and he made me feel entirely comfortable throughout the process. Always responded to me quickly and took initiative in helping me to understand any questions or concerns I may have had.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
Unfortunately Dr. Harry was OOO during my monitoring period before my retrieval, so he wasn't the one administering the visits/treatment plans while I was doing the hormones leading up to retrieval. I did sense a small bit of disappointment after my retrieval in that he had hoped my retrieval numbers would have been slightly higher but that he didn't do my monitoring so he didn't know if there was a reason why I didn't get the 20-25 number he had hoped for. After hearing that, I had wished he had done my monitoring so as to see if I would have gotten different results.
Describe your experience with the nursing staff at Kofinas Fertility Group.
There was one nurse that I was particularly fond of and I hate that I can't remember her name right now. Black girl with braids that I saw back in 2021 when I first started and again during some of my visits in 2022. I felt like she remembered me personally the most and she was also the most gentle. The last nurse I saw on 4/7 post retrieval was my worst interaction because she had a hard time with the blood draw and made it quite uncomfortable and had to use both of my arms. That was my only less than stellar encounter - otherwise all nurses were extremely kind, gentle and helpful.
Describe your experience with Kofinas Fertility Group.
Everyone at Kofinas, including the girls who work the front desk, is extremely helpful and friendly. I always felt comfortable, the spaces are all very clean and orderly and it's very impressive what they achieve on a daily basis given the sheer volume of patients that utilize them.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Monitoring was extremely convenient. The only thing I wish that could have been different was that I wish Dr Harry was in the office during that time. Unfortunately with the way the scheduling worked out and my cycle, he was OOO and I think I would have felt a bit more confident about the entire thing had he been able to see me through start to finish.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
I paid a $35 copay every single time I visited the clinic. I paid $275 to Freedom Care Fertility Pharmacy for my injectable hormones. For my retrieval, I paid a $2,700 fee to Kofinas, a $1,100 facility fee to Manhattan Reproductive Surgery Center and a separate $400 for Albumin IV for Hyperstimulation. I am still waiting on that to be submitted to my insurance company to hopefully be reimbursed.
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
N/A
10
Doctor
Charalampos Chatzicharalampous
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Kofinas Fertility Group
Lower Manhattan
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
10
10
Age 34
Endometriosis
Uterine Fibroids
Recurrent Pregnancy Loss
Latinx
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Narine was very professional with excellent bedside manners. She listens to concerns and takes the time to explain your diagnosis as well as answer questions. Despite my fertility issues being somewhat different than what other women experience, she was very thorough and compassionate to my situation...she has excellent bedside manners.
Before anything was decided they [Kofinas Fertility Group staff] sat me with a billing consultant that reviewed the cost with me and how much my insurance would cover before any decisions were made...The clinic is always clean and kept COVID 19 protocols. The staff are friendly and polite. They usually keep their appointment times within the 15 minutes they were scheduled for. I appreciate that the clinic takes into consideration billing and that you get to meet with someone regarding that before any further treatment continues.
How was your experience with Levica Narine at Kofinas Fertility Group?
Dr. Narine was very professional with excellent bedside manners. She listens to concerns and takes the time to explain your diagnosis as well as answer questions. Despite my fertility issues being somewhat different than what other women experience, she was very thorough and compassionate to my situation.
What's one piece of advice would you give a prospective patient of Levica Narine at Kofinas Fertility Group?
Do not wait a second more to get an answer to your fertility issue!
During treatment, were you treated like a number or a human with Levica Narine at Kofinas Fertility Group?
Dr. Narine took the time to listen to my entire fertility history during our first visit. She was very thorough in explaining all the tests I would have done and possible treatment options. From beginning to end, the entire process (testing) took about a month and I was very pleased to have an answer as to why I could not keep a pregnancy at the end. Immediately after we had an answer, she moved forward with the treatment plan and within 6 months of my first visit, I was pregnant. In addition, she has excellent bedside manners.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nursing staff were all very polite, compassionate and helpful.
Describe your experience with Kofinas Fertility Group.
The clinic is always clean and kept COVID 19 protocols. The staff are friendly and polite. They usually keep their appointment times within the 15 minutes they were scheduled for. I appreciate that the clinic takes into consideration billing and that you get to meet with someone regarding that before any further treatment continues.
Describe the costs associated with your care under Levica Narine at Kofinas Fertility Group.
I was fortunate enough that my insurance covered most if not all of the cost of my testing and surgery. Before anything was decided they sat me with a billing consultant that reviewed the cost with me and how much my insurance would cover before any decisions were made.
10
Doctor
Levica Narine
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Kofinas Fertility Group
Lower Manhattan
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
10
10
Age 43 - 44
1 IUI
2 IVF
Diminished Ovarian Reserve
Other
European
Income $100K - $199K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
My treatment strategies were carefully coordinated by [Dr. Sullivan-Pyke] and [other]. Because I have diminished ovarian reserve and high FSH, it was necessary to be closely monitored. This usualy entailed being at the office 3 -4 times a week for bloods and sonograms. Depending on my hormone levels and the sonograms they would carefully construct medication protocols that catered to the individual needs of my body. In my particular case, too much stimulation was not necessary
Monitoring [at Kofinas Fertility Group] takes place between 7am and 9am. It is first come first serve unless you are just coming for blood work only. There is an ipad when you first walk in that you check in. It is a very organized process...I am very fortunate to have medical insurance. However, with that being said I have so far spent since March of 2019 about $25,000. This includes copays, medications, and procedures.
How was your experience with Chantae Sullivan-Pyke at Kofinas Fertility Group?
Dr. Sullivan and Dr. Kofinas are extremely warm and caring individuals. Every single dealing I have had with them has been extremely pleasant and professional. They take the time to carefully craft your protocol because they understand that not every woman's reproductive journey is the same.
What's one piece of advice would you give a prospective patient of Chantae Sullivan-Pyke at Kofinas Fertility Group?
Dr. Sullivan and Dr. Kofinas are honest and will not "sugar coat" a prognosis. I totally respect this approach and encourage it. While many may see this as being harsh, the truth is that their honesty and transparency are what helped me navigate this difficult journey.
During treatment, were you treated like a number or a human with Chantae Sullivan-Pyke at Kofinas Fertility Group?
Dr. Sullivan and Dr. Kofinas are by far the most caring physicians I have ever met. Both always take the time to answer all of my questions with care and precision. They always make me feel as though I'm the most important case regardless of how busy their day is. These qualities make this difficult journey very tolerable. They gave me the strength I needed to move forward no matter how hard the journey has been.
Describe the protocols Chantae Sullivan-Pyke used in your cycles at Kofinas Fertility Group and their degree of success.
My treatment strategies were carefully coordinated by Dr. Sullivan and Dr. Kofinas. Because I have diminished ovarian reserve and high FSH, it was necessary to be closely monitored. This usualy entailed being at the office 3 -4 times a week for bloods and sonograms. Depending on my hormone levels and the sonograms they would carefully construct medication protocols that catered to the individual needs of my body. In my particular case, too much stimulation was not necessary. This is a very careful science and so protocols for each cyle varied and because of that it is hard to remember the exact treatment strategies.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nurses and staff at the clinic always make me feel like I am apart of their family. They are very caring, kind and knowledgable.
Describe your experience with Kofinas Fertility Group.
I believe the clinis has many strengths one being that they genuinely care about their patients and that is a very motivating factor duirng this journey. The one weakness is that there needs to be better and clearer communication among the nursing staff.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Monitoring takes place between 7am and 9am. It is first come first serve unless you are just coming for blood work only. There is an ipad when you first walk in that you check in. It is a very organized process.
Describe the costs associated with your care under Chantae Sullivan-Pyke at Kofinas Fertility Group.
I am very fortunate to have medical insurance. However, with that being said I have so far spent since March of 2019 about $25,000. This includes copays, medications, and procedures.
Describe Chantae Sullivan-Pyke's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
After 2 cycles of IVF my body was only able to produce 1 egg for an embryo transfer.
What specific things went wrong at Kofinas Fertility Group?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Kofinas Fertility Group.
A few times the nurses have not called in prescriptions to the pharmacy and i had to call a few times to get it completed.
10
Doctor
Chantae Sullivan-Pyke
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Kofinas Fertility Group
Lower Manhattan
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
10
10
Age 38
3 IUI
Unexplained
Black or African-American
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
We [Dr. Chantae Sullivan-Pyke] only did three cycles of IUI. I was scheduled for laparoscopy surgery to check to see if I had endometriosis and to make sure my uterus had no issues before moving forward. She wanted to check to see if there were any issues before we moved on to either IUI or proceeded with IVF. We were planning to determine which path to take based on the results of the procedure....
All of my needs and most procedures took place at the Manhattan Office (65 Broadway)[Kofinas Fertility Group]. Everyone was well aware of what was going on. Financial advisors were extremely knowledgeable about my coverage. The doctors and nurses were able to help me navigate prescription drug coverage as well...I wish that they had an MSW or Psychologist on staff to counsel women when they do not have a successful cycle or miscarry. To their credit, they do offer referrals for counselors, therapists, and support groups.
How was your experience with Chantae Sullivan-Pyke at Kofinas Fertility Group?
The comprehensive medical plan was explained empathetically with detail. She shared all of my results with me and explained how the treatment plan addressed my needs as a patient. She asked us if we had any questions, so that both my husband and I can voice our concerns.
What's one piece of advice would you give a prospective patient of Chantae Sullivan-Pyke at Kofinas Fertility Group?
Ask questions when she asks if you have any. She is willing to explain your treatment plan and how the science works.
During treatment, were you treated like a number or a human with Chantae Sullivan-Pyke at Kofinas Fertility Group?
The doctor explains each step in the process and the purpose of each medication. The doctor also checked in to see how I was doing during each cycle and asked me if I had any questions.
Describe the protocols Chantae Sullivan-Pyke used in your cycles at Kofinas Fertility Group and their degree of success.
We only did three cycles of IUI. I was scheduled for laparoscopy surgery to check to see if I had endometriosis and to make sure my uterus had no issues before moving forward. She wanted to check to see if there were any issues before we moved on to either IUI or proceeded with IVF. We were planning to determine which path to take based on the results of the procedure. Since the COVID-19 pandemic hit NYC, I have been in touch with her and am continuing on my regimen of medications to ensure that all my hormone levels remain ideal for fertility when we resume treatment this summer.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nursing staff returns your calls within the day. Each nurse has been friendly and supportive. Nurses are also able to answer questions about the process and were extremely helpful with explaining and teaching me how to take a trigger shot.
Describe your experience with Kofinas Fertility Group.
Strengths: One-stop shopping. All of my needs and most procedures took place at the Manhattan Office (65 Broadway). Everyone was well aware of what was going on. Financial advisors were extremely knowledgeable about my coverage. The doctors and nurses were able to help me navigate prescription drug coverage as well. Weaknesses: I wish it were closer to my home. I wish that they had an MSW or Psychologist on staff to counsel women when they do not have a successful cycle or miscarry. To their credit, they do offer referrals for counselors, therapists, and support groups.
Describe the costs associated with your care under Chantae Sullivan-Pyke at Kofinas Fertility Group.
I have GHI/Emblem Health and as a public school teacher, my copayments consisted of lab fees ($20) and doctor visit fees ($50 per visit). IUI cycles were covered by my insurance company.
Describe Chantae Sullivan-Pyke's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
Not applicable. We did not discuss this yet.
10
Doctor
Chantae Sullivan-Pyke
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Kofinas Fertility Group
Lower Manhattan
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
10
10
Age 32 - 33
3 IVF
3 Embryo Freezing
Endometriosis
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
My experience as a patient [of Dr. Masbou] was extremely positive. She was able to explain each step of the multiple processes involved in an IVF Cycle. Her knowledge and expertise is evident, as she is able to explain treatment plans, treatments, and the rationale behind them. Dr. Masbou was able to help prepare me both mentally and physically for the demands and changes that would occur along with Egg Retrieval, Embryo Creation and Preservation, Frozen Embryo Transfer, and Early Pregnancy. She was extremely responsive in a prompt manner to the any questions, concerns, and nervousness that arose over the course of treatment. Her positive and optimistic attitude works wonders during an extremely stressful time and process. As a patient I was fortunate to have been under her care. It is evident she has a passion for her field and expertise and any patient is in the safest hands under her care.
Kofinas Fertility is an extremely well oiled machine. It has been around for quite some time...Although nothing is perfect, they have been nothing but perfect towards me. There is no stone left unturned from prognosis to treatment. They made one of the scariest and most helpless times of my husbands’ and my life so much less frightening and way more manageable...All of the nursing staff were amazing throughout the course of my treatment. Lindsay was extremely helpful with all questions, concerns, and vaccination tutorials. She also was prompt with relaying results.
How was your experience with Alexis Masbou at Kofinas Fertility Group?
Dr. Masbou is the embodiment of an exemplary doctor. My experience as a patient was extremely positive. She was able to explain each step of the multiple processes involved in an IVF Cycle. Her knowledge and expertise is evident, as she is able to explain treatment plans, treatments, and the rationale behind them. Dr. Masbou was able to help prepare me both mentally and physically for the demands and changes that would occur along with Egg Retrieval, Embryo Creation and Preservation, Frozen Embryo Transfer, and Early Pregnancy. She was extremely responsive in a prompt manner to the any questions, concerns, and nervousness that arose over the course of treatment. Her positive and optimistic attitude works wonders during an extremely stressful time and process. As a patient I was fortunate to have been under her care. It is evident she has a passion for her field and expertise and any patient is in the safest hands under her care.
What's one piece of advice would you give a prospective patient of Alexis Masbou at Kofinas Fertility Group?
Trust her because she beyond knows what she is doing.
During treatment, were you treated like a number or a human with Alexis Masbou at Kofinas Fertility Group?
Dr. Masbou embodies everything a doctor should be. She is caring, competent, beyond thorough, proactive, extremely knowledgable, informative, compassionate, and makes very scary situations extremely manageable.
Describe the protocols Alexis Masbou used in your cycles at Kofinas Fertility Group and their degree of success.
Egg Retrievals: Dr. Masbou used Estrogen Priming during my Ovarian Stimulation in hopes of achieving optimal results in embryos reaching the blastocyst stage. The more embryos you have the greater likelihood it will lead to a live birth. Laparoscopy: Dr. Masbou diagnosed and advised removal of one of my Fallopian Tubes, which had hydrosalpinx, which can effect treatment success rates significantly. Embryo Transfer: Dr. Masbou had me prepare for a Frozen Embryo Transfer using Lupron. This is effective in quieting your reproductive system down. She also helped me manage a blood clotting disorder using a blood thinner to prevent miscarriage.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Lindsay)
All of the nursing staff were amazing throughout the course of my treatment. Lindsay was extremely helpful with all questions, concerns, and vaccination tutorials. She also was prompt with relaying results.
Describe your experience with Kofinas Fertility Group.
Kofinas Fertility is an extremely well oiled machine. It has been around for quite some time, is staffed by the best and most efficient doctors in the city. When searching for a clinic and torn between two, when it came to Kofinas, the reoccurring quote I heard from multiple people in the Tri-State area was: “They get everybody pregnant.” Although nothing is perfect, they have been nothing but perfect towards me. There is no stone left unturned from prognosis to treatment. They made one of the scariest and most helpless times of my husbands’ and my life so much less frightening and way more manageable.
Describe the costs associated with your care under Alexis Masbou at Kofinas Fertility Group.
Most of my care was covered under my insurance plan. Anything additional, such as PGS Testing were presented to us an in open-ended fashion, with costs, pros, and cons on the table in an honest manner.
Describe Alexis Masbou's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
My doctor recommended a single embryo transfer due to age and other appropriate situational factors.
10
Doctor
Alexis Masbou
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Kofinas Fertility Group
Lower Manhattan
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources