Kofinas Fertility Group

8 doctors work here

Rated 9.2
Strongly recommend: 88%Neutral: 5%Don't recommend: 7%9.2
88% strongly recommend
100 reviews
Operations
9.3
9.3
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.4
9.4
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.9
7.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.5
9.5
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
9.9
9.9
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
9
9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
928
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 4 offices

Brooklyn Center
118 3rd Ave
Brooklyn, NY 11217
Lower Manhattan
65 Broadway
New York, NY 10006
Staten Island
1550 Richmond Ave
Staten Island, NY 10314
Upper West Side
55 Central Park W
New York, NY 10023
Show 2 more

100 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 28 - 29
2 IVF
European
Income $500K+
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I did 2 egg retrials with Dr.Narine since our first one we didn't get the results we were hoping for. The second retrieval went very well and we ended up with a lot of genetically normal, and now frozen embryos. For my transfer Dr. Narine was there every step of the way. From all my visits leading up the transfer, I felt like she was very hands on. She would adjust my medication accordingly and always check in on my to make sure I was okay mentally...
I love that the office [Kofinas Fertility Group] feels small in the sense that you always see the same nurses and doctors...The only downfall is the morning hours from 7am-9am. Some mornings you wait 10 minutes to be seen and sometimes I can be 2 hours. This is only hard if you are on a tight schedule for work...The nurses are also super communicative and responsive to emails and phone calls. Any time I had a random question about medication or an appointment, they always got back to me within hours...
How was your experience with Levica Narine at Kofinas Fertility Group?
From my first consultation Dr. Narine told me that we would make sure that I got pregnant and had a healthy baby. She told me the options that I had including IVF and IUI. I opted to try IUI first and she promptly set up my next visits and told me everything to expect. We ran into our first hiccup when my husband and I were told we carried the same genetic disorder. This was sad for us but Dr. marine ensured us that IVF would now be our best option and she was super caring and understanding through this unfortunate news. I did 2 egg retrials with Dr.Narine since our first one we didn't get the results we were hoping for. The second retrieval went very well and we ended up with a lot of genetically normal, and now frozen embryos. For my transfer Dr. Narine was there every step of the way. From all my visits leading up the transfer, I felt like she was very hands on. She would adjust my medication accordingly and always check in on my to make sure I was okay mentally. We are so fortunate that all these steps with Dr. Narine let to my first transfer being a success. I am now through my first trimester and can not wait to have our baby. I will with out a doubt be going back to Dr. Narine when we decide to have another baby!
What's one piece of advice would you give a prospective patient of Levica Narine at Kofinas Fertility Group?
To listen to everything she says. She really does know what she's talking about.
During treatment, were you treated like a number or a human with Levica Narine at Kofinas Fertility Group?
Every time I entered the office the staff would address me by my name. They always knew who I was and where I was in the process. I loved how they always asked how I was and knew certain details about my whole journey.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nursing staff at Kofinas is like none other!! They truly care about all the patients and always are checking in on you. Every visit I am always welcomed with warm smiles and greeted by my first name, which makes you feel like family instead of just another number. The nurses are also super communicative and responsive to emails and phone calls. Any time I had a random question about medication or an appointment, they always got back to me within hours. They always wrote all my insurrections out for me and never made me feel like I was being a bother with all my questions. I truly am so grateful for the nursing staff there.
Describe your experience with Kofinas Fertility Group.
I love that the office feels small in the sense that you always see the same nurses and doctors. You really get to know the staff and nurses so well. I wouldn't say there is any weakness for the people who work there. The only downfall is the morning hours from 7am-9am. Some mornings you wait 10 minutes to be seen and sometimes I can be 2 hours. This is only hard if you are on a tight schedule for work.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Monitoring appointments were generally easy, if you went on certain days. Some days where other offices were closed then it could be 1-2 hours to be seen which is really difficult when you have work to get to.
Describe Levica Narine's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
Dr. Narine told me because there were no fertility issues and I was young and healthy, that we should only transfer 1 embryo. She was right because they first transfer took!
10
Doctor
Levica Narine
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Lower Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 29
4 IUI
Endometriosis
PCOS
Middle Eastern
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Kofinas] made me feel really comfortable, and reassured me throughout my treatments. He took the time to explain everything in detail, so I would understand the process...After the third failed IUI, I trusted him to do a laparoscopic procedure to rope out endometriosis. I ended up having endometriosis and he treated the areas affected. I was pregnant on my next IUI cycle...He never made me feel like I was a number and tried everything before I had to consider going down the IVF route...
This clinic [Kofinas Fertility Group] has amazing staff that is very knowledgeable and makes you feel at ease. They are very reassuring and lifted me up whenever I felt down. They educated me in all things fertility. The staff was always so gentle with blood draws. Whenever I visited with the doctor, there was always such great rapport...They [nurses] were so sweet and amazing. They truly treated me as if I were family...
How was your experience with Jason Kofinas at Kofinas Fertility Group?
Dr. JK made me feel very comfortably in his care. I trusted him every step of the way. He really communicated the steps very well and I never left his office feeling unsure. He is truly the best and I would recommend him always.
What's one piece of advice would you give a prospective patient of Jason Kofinas at Kofinas Fertility Group?
Listen and trust him. He really cares and is knowledgeable in his field. He never made me feel like I was a number and tried everything before I had to consider going down the IVF route.
During treatment, were you treated like a number or a human with Jason Kofinas at Kofinas Fertility Group?
Dr Jason Kofinas is hands down the best doctor ever! He made me feel really comfortable, and reassured me throughout my treatments. He took the time to explain everything in detail, so I would understand the process. I am currently pregnant with my first child, and it’s all because of him.Thank you again Dr. J Kofinas and team!
Describe the protocols Jason Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
The first IUI I used a lower dosage of Letrozole for us to see how my body would respond. The second cycle, I started on the right dosage for me and I ovulated at a decent time in my cycle. After the third failed IUI, I trusted him to do a laparoscopic procedure to rope out endometriosis. I ended up having endometriosis and he treated the areas affected. I was pregnant on my next IUI cycle.
Describe your experience with the nursing staff at Kofinas Fertility Group.
They were so sweet and amazing. They truly treated me as if I were family.
Describe your experience with Kofinas Fertility Group.
This clinic has amazing staff that is very knowledgeable and makes you feel at ease. They are very reassuring and lifted me up whenever I felt down. They educated me in all things fertility. The staff was always so gentle with blood draws. Whenever I visited with the doctor, there was always such great rapport. I would recommend this clinic to everyone.
Describe the costs associated with your care under Jason Kofinas at Kofinas Fertility Group.
Everything was mostly covered by insurance. I would have to pay for the trigger shot which was in the $100 range and a copay.
10
Doctor
Jason Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Lower Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 32 - 33
3 IUI
1 IVF
Endometriosis
Male Factor
Tubal Blockage
Immunological
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Kofinas was always easily accessible to answer any and all of my questions. He also had excellent bedside manner and he was the one completing all of my ultrasounds for my monitoring...he is up to date with the latest fertility research and methodologies. He is also extremely thorough, as he took the time to check everything, to make sure he figured out the cause of my fertility problem and he then addressed it appropriately...
The clinic [Kofinas Fertility Group] is easily accessible, clean, welcoming, and modern. The only weakness is I wished monitoring hours started earlier. But the nurses are great and open the doors early for you to sit inside...[nurses are] Very knowledgeable, helpful and kind. They alway got back to me and answered my questions. They also explained things thoroughly and had excellent bedside manner....
How was your experience with Jason Kofinas at Kofinas Fertility Group?
Dr. Kofinas is extremely knowledgeable. He was spot on with everything he told me throughout my fertility journey. This is because he is up to date with the latest fertility research and methodologies. He is also extremely thorough, as he took the time to check everything, to make sure he figured out the cause of my fertility problem and he then addressed it appropriately.
What's one piece of advice would you give a prospective patient of Jason Kofinas at Kofinas Fertility Group?
You will not be disappointed. This is a difficult journey but with a doctor like Dr.Kofinas your dream can become a reality. He is so knowledgeable and kind and will go above and beyond to help. You will also never second guess if you made the right choice.
During treatment, were you treated like a number or a human with Jason Kofinas at Kofinas Fertility Group?
Dr. Kofinas was always easily accessible to answer any and all of my questions. He also had excellent bedside manner and he was the one completing all of my ultrasounds for my monitoring.
Describe the protocols Jason Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
Dr Kofinas suspected I had endometriosis so I underwent laparoscopic surgery which revealed I did have it and a blocked fallopian tube m. I then started my first iui with one ovary stimulating medication. When it failed we changed to another stimulating medication. When this cycle failed, we increased the dosage of the ovary stimulating medication. This cycle was successful but I miscarried at around 7 weeks. We did a d and c and found I miscarried a healthy embryo. We then switched to ivf. We did one egg retrieval cycle that was successful, yielding 36 eggs, 19 embryos and 11 healthy embryos. We also looked at my nk cells and found they were high. For my transfer, I was placed on prednisone and weekly intralipid infusions to deal with my overactive immune response. I also took neurogenic, estrogen, and progesterone. This one transfer was successful.
Describe your experience with your nurse at Kofinas Fertility Group.
Very knowledgeable, helpful and kind. They alway got back to me and answered my questions. They also explained things thoroughly and had excellent bedside manner.
Describe your experience with Kofinas Fertility Group.
The clinic is easily accessible, clean, welcoming, and modern. The only weakness is I wished monitoring hours started earlier. But the nurses are great and open the doors early for you to sit inside.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
I wished they started earlier, and if you got there around the the time they were scheduled to start it took a long time to be seen.
Describe the costs associated with your care under Jason Kofinas at Kofinas Fertility Group.
My insurance covered 95 percent of the cost.
Describe Jason Kofinas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
I agreed with my doctors preference to transfer one embryo, as he felt I had a high chance of success and transferring more than one embryo could lead to complications that would not be necessary.
10
Doctor
Jason Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Lower Manhattan
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
8
NPS
8
Age 32 - 33
1 IVF
Anovulation
PCOS
Ashkenazi Jewish
Income $200K - $499K
2nd of 2 Docs
3 IUI With Other Docs
Neutral
Neutral
Successful
Dr C [Chatzicharalampous] was always very open to answer any questions I had and was very responsive to all communications...very honest on his opinion regarding treatment/process (but ultimately allowed me to make the decisions that I felt were best). He had a very positive but realistic attitude...Make sure you are able to be proactive with questions. You may not get everything you need up front but he is more than willing to address any questions/concerns...
Nurses [at Kofinas Fertility Group] were always very nice & i appreciated getting the update calls...for the most part I didnt have issues but there were a number of instances where morning monitoring took 2 hrs (which is challenging when you work full time) - Billing; ended up getting everything figured out but billing was confusing at times...Multiple facilities; I went to both the Bklyn & Lower Manhattan Location...
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr C was great -- he was prompt at follow-ing up with question (either in person or via email) and also very honest on his opinion regarding treatment/process (but ultimately allowed me to make the decisions that I felt were best). He had a very positive but realistic attitude, which is helpful when youre going through something that has no guarantees.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Make sure you are able to be proactive with questions. You may not get everything you need up front but he is more than willing to address any questions/concerns -- remember that you are likely NOT the most difficult patient he has and don't be afraid to ask about what you need
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr C was always very open to answer any questions I had and was very responsive to all communications. This was a stark contrast to the other clinic I went to where I barely interacted with my doctor
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Kristine)
Nurses were always very nice & i appreciated getting the update calls
Describe your experience with Kofinas Fertility Group.
Strengths: - Seeing a doctor during monitoring; in my prior clinic all i saw were techs who were unable to answer questions (I felt very much in the dark on progress & through 3 IUI cycles I spoke with my doctor maybe 3 times total, which includes the initial consult) - Multiple facilities; I went to both the Bklyn & Lower Manhattan Location Weaknesses - Wait Times; for the most part I didnt have issues but there were a number of instances where morning monitoring took 2 hrs (which is challenging when you work full time) - Billing; ended up getting everything figured out but billing was confusing at times (between what my SOB says vs what i actually had to pay); not sure if this was due to the fact that my company offers Progyny fertility coverage so that made billing more complicated
What specific things went wrong at Kofinas Fertility Group?
  • Failed to call in prescriptions to pharmacy
8
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
8
Clinic
Kofinas Fertility Group
Lower Manhattan
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
10
NPS
10
Age 33 - 35
2 IVF
Endometriosis
PCOS
Uterine Fibroids
European
Native American
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Jason Kofinas] was outstanding. He explained every detail of each step of treatment and let me ask any questions to clarify. He was empathetic, helpful, and honest. He set realistic expectations and helped me to understand everything we were doing throughout the treatments...would respond to all emails no matter the time of day and always went out of his way to make me comfortable.
The care was very personal [at Kofinas Fertility Group]. The doctors and nurses remembered you by name and we’re always responsive to questions or issues. Dr. Jason Kofinas would respond to all emails no matter the time of day and always went out of his way to make me comfortable...They’re going to be very busy. However, they’re very efficient and attentive
How was your experience with Jason Kofinas at Kofinas Fertility Group?
He was outstanding. He explained every detail of each step of treatment and let me ask any questions to clarify. He was empathetic, helpful, and honest. He set realistic expectations and helped me to understand everything we were doing throughout the treatments.
What's one piece of advice would you give a prospective patient of Jason Kofinas at Kofinas Fertility Group?
Ask questions and go in knowing that each treatment is different. Your situation won’t be the same as a friends and your care and treatment will be different.
During treatment, were you treated like a number or a human with Jason Kofinas at Kofinas Fertility Group?
The care was very personal. The doctors and nurses remembered you by name and we’re always responsive to questions or issues. Dr. Jason Kofinas would respond to all emails no matter the time of day and always went out of his way to make me comfortable.
Describe the protocols Jason Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
Due to my medical history and previous birth control prescriptions, he deduced I had PCOS. After some preliminary testing he also diagnosed me with endometriosis. I had quite advanced endometriosis which was discovered when he performed a laparoscopic surgery to remove it as well as some uterine fibroids and ovarian cysts. We then went through 2 retrieval cycles. The first yielded one PGS tested embryo, the second yielded 3. After retrieval cycles we did a mock transfer or ERA to make sure that the timing of the actual transfer would be correct. This determines the best time to transfer the embryo in the future. Once that was confirmed we were able to time the transfer properly and it was a success.
Describe your experience with the nursing staff at Kofinas Fertility Group.
There were always a lot of people at Kofinas and I appreciated that the nurses recognized me and were warm and conversational at every visit. They communicated well and were efficient at their jobs.
Describe your experience with Kofinas Fertility Group.
They’re going to be very busy. However, they’re very efficient and attentive. Get there early for monitoring hours because it’s first come, first serve. If you’re doing a transfer, make sure your partner checks in with reception as they get busy and timing is important. As always with any medical treatment, speak up and advocate for yourself is you have questions or need help.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Monitoring is early in the am and first come, first serve. You needed to be there early but it went quickly as soon as it started.
Describe the costs associated with your care under Jason Kofinas at Kofinas Fertility Group.
I had very comprehensive insurance so was very lucky on my out of pocket costs. I did have to pay a $50 copay for visits and pay out of pocket for genetic testing.
10
Doctor
Jason Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Lower Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 39
Endometriosis
Middle Eastern
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Kofinos always answered my emails right away and showed me great concern on my care and treatments...Dr. Kofinos and his practice really have the expertise, technology, and patience that I needed...When I initially met him he advised me to have laparoscopic surgery to make sure I didn't have endometriosis and I also had to remove a fibroid...he explained thoroughly about why it’s best to do it prior to any treatments, I felt extremely content and at ease...he was right, I had endometriosis. To my surprise, I got pregnant a month later...
Clinic [Kofinas Fertility Group] will assess you and check everything. Be patient because if there is a problem it’s important you know straight away without wasting time and money. If you feel unhappy with a specific doctor, it’s ok to change the doctor. Nurses there are very knowledgeable, so ask them anything...Excellent nurses!..the expertise, technology, and patience that I needed...
How was your experience with Jason Kofinas at Kofinas Fertility Group?
I was having trouble getting pregnant naturally and wanted to make sure everything was ok with my body. I went with different opinions of doctors and finally decided to see Dr. Kofinos because I wanted to be seen by the best. When I initially met him he advised me to have laparoscopic surgery to make sure I didn't have endometriosis and I also had to remove a fibroid. I was sooooo nervous about having the surgery! But after he explained thoroughly about why it’s best to do it prior to any treatments, I felt extremely content and at ease. I booked appointment for the surgery and he was right, I had endometriosis. To my surprise, I got pregnant a month later. I was I’m utter shock! Dr. Kofinos and his practice really have the expertise, technology, and patience that I needed.
What's one piece of advice would you give a prospective patient of Jason Kofinas at Kofinas Fertility Group?
Trust his advice and protocols. If you are unsure, he is only an email away.
During treatment, were you treated like a number or a human with Jason Kofinas at Kofinas Fertility Group?
Dr. Kofinos was asked me what my family goals were and explained in detail the steps I should take to reach desired goals. He also gave me options so I feel comfortable. Dr. Kofinos always answered my emails right away and showed me great concern on my care and treatments.
Describe the protocols Jason Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
Prior to surgery, I was given clear directions and it was easy to follow.
Describe your experience with the nursing staff at Kofinas Fertility Group.
Excellent nurses!
Describe your experience with Kofinas Fertility Group.
Clinic will assess you and check everything. Be patient because if there is a problem it’s important you know straight away without wasting time and money. If you feel unhappy with a specific doctor, it’s ok to change the doctor. Nurses there are very knowledgeable, so ask them anything. For example, I didn't know which prenatal vitamin were best and they were able to recommend the best one.
Describe the costs associated with your care under Jason Kofinas at Kofinas Fertility Group.
My health insurance covered majority of my bills. I had Co-payments.
10
Doctor
Jason Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Lower Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ
2016 - 2022, Successful
NPS
10
NPS
10
Age 31 - 37
2 IUI
2 IVF
Donor Sperm
PCOS
Uterine Fibroids
Income $100K - $199K
1st of 2 Docs
2 IUI With Other Docs
Donor Sperm With Other Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr. Montes took the time to get to know us as a couple and a family. She is warm and caring when explaining procedures and risks. She is empathic and is open to answering many questions...She is very knowledgeable, and has performed most of our procedures. She performed my partner’s myomectomy and egg retrieval, and then the embryo transfer to me. All of these procedures went smoothly and were successful...
The nurses [at Kofinas Fertility Group] that assisted Dr. Montes were kind, caring, and very friendly. The communication with the nurse coordinators was sometimes difficult. We often had to wait a long time to get a call back and the conversations felt rushed...centrally located, easily accessible with many subways. It is a modern and clean office space. The doctors are friendly and committed to delivering the best treatments to help you get pregnant...
How was your experience with Melissa Montes at Kofinas Fertility Group?
We love Dr. Montes. She is very knowledgeable, and has performed most of our procedures. She performed my partner’s myomectomy and egg retrieval, and then the embryo transfer to me. All of these procedures went smoothly and were successful.These resulted in our first born. She has also helped us through IUIs and IVF for our second and current pregnancy. We trust her skills and knowledge, and she treats us like family.
What's one piece of advice would you give a prospective patient of Melissa Montes at Kofinas Fertility Group?
She is always busy, doing appointments and surgeries, so it is helpful to write down your questions before each visit. Don’t be afraid to question and push back if you are unsure about a procedure.
During treatment, were you treated like a number or a human with Melissa Montes at Kofinas Fertility Group?
Dr. Montes took the time to get to know us as a couple and a family. She is warm and caring when explaining procedures and risks. She is empathic and is open to answering many questions.
Describe the protocols Melissa Montes used in your cycles at Kofinas Fertility Group and their degree of success.
We did IUIs, and did many blood tests before then, including genetic testing. When the last IUI resulted in a miscarriage, she suggested testing the tissue to find out if it was due to a genetic anomaly (it was). When we decided to switch to IVF, she suggested a hysteroscopy, which did not reveal any issues. She also suggested a laparoscopy and a mock IVF trial, which we declined. She also ordered a blood test to for metabolic and clotting disorders. Thanks to this, they found I have a clotting disorder and needed to take extra medications. For the IVF and transfer, we used Menopur, Gonal, Cetrotide, progesterone suppositories, progesterone oil injections, Lovenox, antibiotics, and Estradiol (we are probably forgetting some). For my metabolic and clotting disorder I also took additional medication.
How competent was Melissa Montes at LGBTQ care?
Dr. Montes always made us feel welcome. More than just being respectful, she has always been warm, affirming, and caring.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nurses that assisted Dr. Montes were kind, caring, and very friendly. The communication with the nurse coordinators was sometimes difficult. We often had to wait a long time to get a call back and the conversations felt rushed.
Describe your experience with Kofinas Fertility Group.
It is centrally located, easily accessible with many subways. It is a modern and clean office space. The doctors are friendly and committed to delivering the best treatments to help you get pregnant. Without a doubt, it has been a great experience for us and we recommend the clinic to all of our friends. One area they can improve is communication. We often had to wait or call back repeatedly whenever we needed to talk with the doctor and/or nurses. This was frustrating and time consuming.
Describe Melissa Montes's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
Dr. Montes strongly believed in a single transfer, and so did my spouse.
What specific things went wrong at Kofinas Fertility Group?
  • Failed to call in prescriptions to pharmacy
10
Doctor
Melissa Montes
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Lower Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ Care
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2017 - 2018, Successful
NPS
10
NPS
10
Age 30 - 31
1 IVF
Endometriosis
Tubal Blockage
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Jason Kofinas had a plan to slowly stimulate the ovaries and slowly grow he follicles so that to achieve as many mature follicles as possible without over stimulation. He also suggested that we don’t transfer more than one embryo at a time to aim at a single healthy pregnancy. He was definitely right about that since we ended up with a very healthy baby boy...was transparent with his treatments, made sure I understood every step he was taking to achieve my goal.
The entire team at Kofinas Fertility is great to work with, very patient and absolutely lovely. During such a stressful time they provided me with support and information and gave me hope that I will achieve the baby I always dreamed of. They never made me feel rushed or pressured and always gave me the opportunity to ask questions and communicate my each and every concern. We are so pleased with their treatment and we look forward to going back for our second try.
How was your experience with Jason Kofinas at Kofinas Fertility Group?
Dr. Jason Kofinas was amazing. He is a knowledgeable doctor who provided us with the best course of treatment for our issues, he is professional, compassionate, a good communicator and a great doctor. He listened to our concerns and provided us with his treatment plans each and every step of the way. Made us feel involved in our treatment and made sure we understood what we were undergoing.
What's one piece of advice would you give a prospective patient of Jason Kofinas at Kofinas Fertility Group?
One piece of advice would be to never give up and to trust the treatments.
During treatment, were you treated like a number or a human with Jason Kofinas at Kofinas Fertility Group?
Dr. Kofinas was transparent with his treatments, made sure I understood every step he was taking to achieve my goal.
Describe the protocols Jason Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
Dr. Jason Kofinas had a plan to slowly stimulate the ovaries and slowly grow he follicles so that to achieve as many mature follicles as possible without over stimulation. He also suggested that we don’t transfer more than one embryo at a time to aim at a single healthy pregnancy. He was definitely right about that since we ended up with a very healthy baby boy.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Mio)
The entire nurse team was amazing. They always provided me with information, amazing care and treatment and made me feel comfortable in their office at all times.
Describe your experience with Kofinas Fertility Group.
Kofinas Fertility is an amazing Fertility that is made up of an amazing team. I received care from Dr. Jason Kofinas and Dr. George Kofinas. They were professional and compassionate and provided me with the best care. The entire team at Kofinas Fertility is great to work with, very patient and absolutely lovely. During such a stressful time they provided me with support and information and gave me hope that I will achieve the baby I always dreamed of. They never made me feel rushed or pressured and always gave me the opportunity to ask questions and communicate my each and every concern. We are so pleased with their treatment and we look forward to going back for our second try.
Describe the costs associated with your care under Jason Kofinas at Kofinas Fertility Group.
A large portion of our treatments was covered by our insurance. The out of pocket costs were minuscule to the overall cost of IVF. I can’t complain about the 3K retrieval cost and $1,500 transfer cost. We were very lucky to have so much covered by insurance.
Describe Jason Kofinas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
Dr. Jason Kofinas educated us on the risks involved with multiple embryo transfers. Risks that we didn’t know about. At first I was sure I wanted to have a twin pregnancy but now that we ended up transferring one healthy embryo and we ended up with one healthy baby boy, I couldn’t be happier with our decision.
10
Doctor
Jason Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Lower Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019 - 2022, Successful
NPS
10
NPS
10
Age 37 - 40
1 IUI
1 IVF
1 Egg Freezing
1 Embryo Freezing
Endometriosis
Uterine Fibroids
European
Income $50K - $99K
Architect
2nd of 5 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. George Kofinas] really cares and will try everything to reach his goal. He will really follow up on you...one egg extraction, and got three blastocyst. The first one just did not attached, the second attached but miscarried after two weeks, and the third round worked! I did the ERA test before implanting the third time which changes my time of implantation. I also started on the intralipids on the second implantation.
It [Kofinas Fertility Group] is very clean, with all new equipment and an amazing operation room. You have the choice between three locations which is very convenient as well, and you can move from one location to another if desired...It [monitoring appointments] is not by appointment so the waiting time would vary. The wait could be very long or short depending on the day...They [nurses] are very responsive and will always return your call or follow up on your prescriptions...
How was your experience with George Kofinas at Kofinas Fertility Group?
I highly recommend George Kofinas. When I mention his name to my OB or other professional in the field, they all mentioned him as a doctor who has been doing miracles! and he does! He really cares and will try everything to reach his goal. He will really follow up on you and make sure you leave his office with a baby!
What's one piece of advice would you give a prospective patient of George Kofinas at Kofinas Fertility Group?
My advice is to keep doing what is is best and known for, we need you doctor Kofinas!
During treatment, were you treated like a number or a human with George Kofinas at Kofinas Fertility Group?
The staff was very responsive and answered all questions the patient may have. Kofinas and his staff really cared to reach their goal, and they will!!
Describe the protocols George Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
I did one egg extraction, and got three blastocyst. The first one just did not attached, the second attached but miscarried after two weeks, and the third round worked! I did the ERA test before implanting the third time which changes my time of implantation. I also started on the intralipids on the second implantation.
Describe your experience with the nursing staff at Kofinas Fertility Group.
They are very responsive and will always return your call or follow up on your prescriptions.
Describe your experience with Kofinas Fertility Group.
I would highly recommend this clinic. It is very clean, with all new equipment and an amazing operation room. You have the choice between three locations which is very convenient as well, and you can move from one location to another if desired.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
It is not by appointment so the waiting time would vary. The wait could be very long or short depending on the day.
Describe George Kofinas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
I my case I had three blastocysts so George Kofinas did not want to implant two at a time.
10
Doctor
George Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Lower Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Successful
NPS
10
NPS
10
2 Embryo Freezing
Endometriosis
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Jason Kofinas and his staff were always very kind. They referred to me by name, replied to all my emails, and answered my calls. Dr. Jason Kofinas usually responded to my emails before staff did...has great bedside manner and very kind without being too fluffy. Our conversations were always straight to the point which I loved...Monitoring hours did get busy. Dr. Jason Kofinas' start at 7am and that's when I would get there. There is a wait but the nurses and the offices are very efficient and get to you as soon as they can...
[Kofinas Fertility Group] Monitoring hours did get busy. Dr. Jason Kofinas' start at 7am and that's when I would get there. There is a wait but the nurses and the offices are very efficient and get to you as soon as they can...Offices are gorgeous and the rest of the staff is nice. Love that all procedures are done in house in their own facilities. I received replies to all emails and calls, a lot were from Dr. Jason Kofinas directly. I was fortunate enough to work with Progyny and I never had any issues with the Kofinas office communicating anything with them. Everything went so smooth and and I could not have asked for better care or results...
How was your experience with Jason Kofinas at Kofinas Fertility Group?
Dr. Jason Kofinas and his group are fantastic and I highly recommend them! I trust them so much that I recommended to friends and family (some have reached out!). Dr. Jason Kofinas has great bedside manner and very kind without being too fluffy. Our conversations were always straight to the point which I loved. We're all adults with the same goal. Offices are gorgeous and the rest of the staff is nice. Love that all procedures are done in house in their own facilities. I received replies to all emails and calls, a lot were from Dr. Jason Kofinas directly. I was fortunate enough to work with Progyny and I never had any issues with the Kofinas office communicating anything with them. Everything went so smooth and and I could not have asked for better care or results. Thank you to Dr. Jason Kofinas and the whole team!
What's one piece of advice would you give a prospective patient of Jason Kofinas at Kofinas Fertility Group?
Be an advocate for yourself and Dr. Jason Kofinas will be a great partner in helping you get to the results you are hoping for.
During treatment, were you treated like a number or a human with Jason Kofinas at Kofinas Fertility Group?
Dr. Jason Kofinas and his staff were always very kind. They referred to me by name, replied to all my emails, and answered my calls. Dr. Jason Kofinas usually responded to my emails before staff did!
Describe your experience with the nursing staff at Kofinas Fertility Group.
Dr. Jason Kofinas and his group are fantastic and I highly recommend them! I trust them so much that I recommended to friends and family (some have reached out!). Dr. Jason Kofinas has great bedside manner and very kind without being too fluffy. Our conversations were always straight to the point which I loved. We're all adults with the same goal. Offices are gorgeous and the rest of the staff is nice. Love that all procedures are done in house in their own facilities. I received replies to all emails and calls, a lot were from Dr. Jason Kofinas directly. I was fortunate enough to work with Progyny and I never had any issues with the Kofinas office communicating anything with them. Everything went so smooth and and I could not have asked for better care or results. Thank you to Dr. Jason Kofinas and the whole team!
Describe your experience with Kofinas Fertility Group.
Dr. Jason Kofinas and his group are fantastic and I highly recommend them! I trust them so much that I recommended to friends and family (some have reached out!). Dr. Jason Kofinas has great bedside manner and very kind without being too fluffy. Our conversations were always straight to the point which I loved. We're all adults with the same goal. Offices are gorgeous and the rest of the staff is nice. Love that all procedures are done in house in their own facilities. I received replies to all emails and calls, a lot were from Dr. Jason Kofinas directly. I was fortunate enough to work with Progyny and I never had any issues with the Kofinas office communicating anything with them. Everything went so smooth and and I could not have asked for better care or results. Thank you to Dr. Jason Kofinas and the whole team!
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Monitoring hours did get busy. Dr. Jason Kofinas' start at 7am and that's when I would get there. There is a wait but the nurses and the offices are very efficient and get to you as soon as they can.
10
Doctor
Jason Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Lower Manhattan
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2021, Successful
NPS
10
NPS
10
Age 31 - 36
2 IVF
Unexplained
Income $200K - $499K
1st of 2 Docs
7 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr George Kofinas is brilliant. His clinic is his baby and he treats it as such. He possesses a wonderful bedside manner. He is friendly and thorough and does not rush me or my questions...After years of trying to conceive naturally, and using another fertility doctor that could not help me, I went to Kofinas. I am now a proud IVF mom to two healthy, beautiful boys, one born in 2017 and the other in 2020. Today was my third transfer by Dr George Kofinas himself. He transferred each embryo successfully himself over the years...
After years of trying to conceive naturally, and using another fertility doctor that could not help me, I went to Kofinas...I found so much comfort in knowing that the doctors I worked with in 2016 are still working there in 2021. That says a lot about their work place culture and their commitment to their craft. The staff in the nursing office in Staten Island are fantastic as well, and always promptly answered all of my messages and phone calls...
How was your experience with George Kofinas at Kofinas Fertility Group?
Dr George Kofinas is brilliant. His clinic is his baby and he treats it as such. He possesses a wonderful bedside manner. He is friendly and thorough and does not rush me or my questions. He transferred all three of my embryos (2 boys as a result) and I am currently waiting in two weeks to see if embryo three will also result in a positive pregnancy test.
What's one piece of advice would you give a prospective patient of George Kofinas at Kofinas Fertility Group?
I cannot say enough about Kofinas Fertility Group. After years of trying to conceive naturally, and using another fertility doctor that could not help me, I went to Kofinas. I am now a proud IVF mom to two healthy, beautiful boys, one born in 2017 and the other in 2020. Today was my third transfer by Dr George Kofinas himself. He transferred each embryo successfully himself over the years (and hopefully this third one as well). I tell everyone I know, he has the Hand of God! His practice has grown significantly over the years, which is a testament to its success rates alone. I predominantly went to the Staten Island office for monitoring, with all procedures happening at 65 Broadway in Manhattan. I have worked with Dr Montes in the past (the doc with the gorgeous hair!), who is also wonderful, and Dr. Jason Kofinas and Dr. Narine previously, who are also just the absolute best in the field. At the Staten Island office, I always saw Dr. B, who is truly an exceptionally bright, kind, and wonderful human being. His unwavering enthusiasm and ability to keep my hope alive even throughout the hardest parts of my fertility journey are something I will always be grateful for, every time I look at my boys. I found so much comfort in knowing that the doctors I worked with in 2016 are still working there in 2021. That says a lot about their work place culture and their commitment to their craft. The staff in the nursing office in Staten Island are fantastic as well, and always promptly answered all of my messages and phone calls. My girl Sadie at the Staten Island office has been there with me since my journey first began, and I cant tell you how much I adore her! I cannot overstate enough how grateful I am to Kofinas and his staff for giving me a new purpose in life through my children. My advice to other women struggling, trust in the process, as I know it is long and tedious, and follow the medication regiment to a T. I kept a medical notebook throughout my entire journey just to help me remember my questions, and when I took medications. I would also recommend 3x daily pill boxes that can also help you organize your meds much more easily. Thank you Kofinas Fertility Group for giving me the family I once never thought was possible.
During treatment, were you treated like a number or a human with George Kofinas at Kofinas Fertility Group?
The doctors all knew me by name. Always friendly and never rushed.
Describe the protocols George Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
Slow increase of medications such as progesterone and estrogen. Lupron use until a about a week before transfer. They meticulously measured lining of the uterus and measures hormone levels with blood work each visit.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Sadie and Cleo)
All the nursing staff were wonderful. I loved seeing them each visit, because they were so kind.
Describe your experience with Kofinas Fertility Group.
The clinic has grown immensely over the years, due to its success rates. Sometimes there is a wait for monitoring, but there will be a wait with any good clinic. I will gladly wait an extra while for a visit to get the outcomes I have received with using Kofinas Fertility Group.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Very structured and routine, ran well.
Describe the costs associated with your care under George Kofinas at Kofinas Fertility Group.
for my latest transfer, with office co pays and embryo thawing and the transfer procedure itself, probably around 5k out of pocket.
Describe George Kofinas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
I believe Dr Kofinas encourages single embryo transfers because of heightened risk to mother and fetus with multiple embryo transfers.
10
Doctor
George Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Lower Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 36
1 IVF
1 Embryo Freezing
Poor Egg Quality
European
Income $200K - $499K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Narine was warm and caring. We had a great frank discussion at the beginning of my treatment where we outlined goals and expectations. Every visit was fairly quick and easy. Dr. Narine answered any questions I had at each visit. Dr. Narine called to check on me during and after my treatments at her practice. I would strongly recommend Dr. Narine if a friend asked for a reference for an infertility doctor.
[The nursing staff at Kofinas Fertility Care are] Very kind and attentive and positive. Always helpful...[monitoring is] Quick and efficient. Did not feel rushed...Early morning appointments which are helpful to get to work on time. ALWAYS work with you with your insurance coverage and ensuring you get your medications on time and at a good price...We measured my hormone levels and monitored my ovaries via ultrasound every other day during my retrieval process, and adjusted medications accordingly. Once pregnant, we also monitored my hormone levels and embryo/fetus via ultrasound and adjusted my medications accordingly. Once the first trimester was completed, Dr. Narine referred me to a great high risk doctor who also monitors my pregnancy with great care and precision.
How was your experience with Levica Narine at Kofinas Fertility Group?
Dr. Narine was warm and caring. We had a great frank discussion at the beginning of my treatment where we outlined goals and expectations. Every visit was fairly quick and easy. Dr. Narine answered any questions I had at each visit. Dr. Narine called to check on me during and after my treatments at her practice. I would strongly recommend Dr. Narine if a friend asked for a reference for an infertility doctor.
What's one piece of advice would you give a prospective patient of Levica Narine at Kofinas Fertility Group?
She's great.
During treatment, were you treated like a number or a human with Levica Narine at Kofinas Fertility Group?
Dr. Naurine and her staff were always kind and helpful. Made us feel very comfortable.
Describe the protocols Levica Narine used in your cycles at Kofinas Fertility Group and their degree of success.
We measured my hormone levels and monitored my ovaries via ultrasound every other day during my retrieval process, and adjusted medications accordingly. Once pregnant, we also monitored my hormone levels and embryo/fetus via ultrasound and adjusted my medications accordingly. Once the first trimester was completed, Dr. Narine referred me to a great high risk doctor who also monitors my pregnancy with great care and precision.
Describe your experience with the nursing staff at Kofinas Fertility Group.
Very kind and attentive and positive. Always helpful.
Describe your experience with Kofinas Fertility Group.
Early morning appointments which are helpful to get to work on time. ALWAYS work with you with your insurance coverage and ensuring you get your medications on time and at a good price. Overall my sister and I have both used the Kofinas Infertility practice and only have great things to say
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Quick and efficient. Did not feel rushed.
Describe the costs associated with your care under Levica Narine at Kofinas Fertility Group.
5-6,000
10
Doctor
Levica Narine
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Lower Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
9
NPS
7
Age 33 - 34
2 IVF
Male Factor
PCOS
European
Income $50K - $99K
2nd of 2 Docs
Donor Sperm
Strongly Recommends
Neutral
Success w/ Doc Too early to know
She [Dr. Narine] has nice bed side manners and seems to care. She does answer questions that we might have by email which is nice...We only did egg retrieval so far. Everything seems pretty standard with what is needed for that including pre natal supplements, trigger shots etc. Our eggs retrieval count seems to be below average. Not sure if that can be control by them or us.
It [Kofinas Fertility Group] does seem a bit on the expensive side compared to other clinic. Also it is out of network for our insurance. Strength the friendly and helpful staff, as well as the early morning and sometimes late clinic times which is helpful for people who are working... Only complaint is that sometimes we don't get a call back [from nurses] as promised and twice our prescription wasn't sent to our local pharmacy and we had to call and have them resend.
How was your experience with Levica Narine at Kofinas Fertility Group?
She has nice bed side manners and seems to care. She does answer questions that we might have by email which is nice. We are still in the process so we don't know if it will work or not yet. We did egg retrieval but it wasn't as many as we have hoped for. Not sure if that is within their control or ours.
What's one piece of advice would you give a prospective patient of Levica Narine at Kofinas Fertility Group?
I would recommend her as she is nice and knowledgeable.
During treatment, were you treated like a number or a human with Levica Narine at Kofinas Fertility Group?
Everyone at the downtown Manhattan clinic would greet us by name. Friendly Staffs who answers your questions quickly via phone or email.
Describe the protocols Levica Narine used in your cycles at Kofinas Fertility Group and their degree of success.
We only did egg retrieval so far. Everything seems pretty standard with what is needed for that including pre natal supplements, trigger shots etc. Our eggs retrieval count seems to be below average. Not sure if that can be control by them or us.
Describe your experience with the nursing staff at Kofinas Fertility Group.
Overall very nice and friendly. We like them. Only complaint is that sometimes we don't get a call back as promised and twice our prescription wasn't sent to our local pharmacy and we had to call and have them resend.
Describe your experience with Kofinas Fertility Group.
Overall it is a decent clinic. It does seem a bit on the expensive side compared to other clinic. Also it is out of network for our insurance. Strength the friendly and helpful staff, as well as the early morning and sometimes late clinic times which is helpful for people who are working.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Monitoring hours are usually early mornings around 7am to noon I think. Unfortunately sometimes there is a bit of a wait time as you can come in anytime but everyone else are coming in during that time too so we can all go to work by 8am
Describe the costs associated with your care under Levica Narine at Kofinas Fertility Group.
While the clinic is out of network, our insurance did cover a majority of the visits so far. We only have a limited amount of lifetime coverage for fertility which will unfortunately run out soon. some stuff were not covered like genetic testings, medicine, supplements, various other tests.
Describe Levica Narine's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
I think the doctor is hesitant to do more than one embryo at a time since we are not in the older age range.
What specific things went wrong at Kofinas Fertility Group?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Kofinas Fertility Group.
The nurses forgot to send in our prescription to our local pharmacy twice. Sometimes there is a slight wait time in the morning hours which is not good for people who needs to run to work.
9
Doctor
Levica Narine
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
7
Clinic
Kofinas Fertility Group
Staten Island
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
0
NPS
0
Age 36
European
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Brzechffa misdiagnosed me with a dermoid cyst and said that I needed surgery to remove it from my ovary before they would proceed with fertility treatments. When he "confirmed" the diagnosis over the phone, he hung up on me after I asked if there was any way to proceed with fertility treatments without removing the cyst. Luckily I got a second opinion and found that it was NOT a dermoid (it was a hemorrhagic cyst) and would resolve on its own WITHOUT surgery. Further, I found a better doctor who said that there was NO reason I could not proceed with fertility (egg retrieval) tx, which is a big deal given my age (39) at the time.
I only had labs and an ultrasound [at Kofinas Fertility]...I went to the clinic initially because of the discount on treatment that they advertised, but it turned out that what I had to pay was entirely dependent on my insurance coverage, which made it feel like a scam. Their Brooklyn clinic, which is where I went has since closed down, but Dr. Brzechffa is still working at their Staten Island location.
How was your experience with Peter Brzechffa at Kofinas Fertility Group?
Dr. Brzechffa misdiagnosed me with a dermoid cyst and said that I needed surgery to remove it from my ovary before they would proceed with fertility treatments. When he "confirmed" the diagnosis over the phone, he hung up on me after I asked if there was any way to proceed with fertility treatments without removing the cyst. Luckily I got a second opinion and found that it was NOT a dermoid (it was a hemorrhagic cyst) and would resolve on its own WITHOUT surgery. Further, I found a better doctor who said that there was NO reason I could not proceed with fertility (egg retrieval) tx, which is a big deal given my age (39) at the time.
What's one piece of advice would you give a prospective patient of Peter Brzechffa at Kofinas Fertility Group?
Don't go.
During treatment, were you treated like a number or a human with Peter Brzechffa at Kofinas Fertility Group?
I felt more like a number rather than a human because he told me to "google it" after misdiagnosing me with a dermoid cyst in the middle of my transvaginal ultrasound.
Describe the protocols Peter Brzechffa used in your cycles at Kofinas Fertility Group and their degree of success.
I only had labs and an ultrasound.
Describe your experience with the nursing staff at Kofinas Fertility Group.
I did not interact with them enough to comment.
Describe your experience with Kofinas Fertility Group.
I went to the clinic initially because of the discount on treatment that they advertised, but it turned out that what I had to pay was entirely dependent on my insurance coverage, which made it feel like a scam. Their Brooklyn clinic, which is where I went has since closed down, but Dr. Brzechffa is still working at their Staten Island location.
Describe the costs associated with your care under Peter Brzechffa at Kofinas Fertility Group.
With my insurance, it was pretty standard.
Describe Peter Brzechffa's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
n/a
0
Doctor
Peter Brzechffa
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
1 of 5
0
Clinic
Kofinas Fertility Group
Staten Island
NPS
Operations
1 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 32 - 33
Anovulation
Endometriosis
PCOS
Recurrent Pregnancy Loss
European
Black or African-American
Income $500K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Kofinas made our difficult journey through pregnancy more bearable. He was compassionate and understanding of my challenges and listened to our wishes so we felt active in the decision-making process for my care...I didn't feel pressured to go with IUI or IVF (my problem was staying pregnant vs. getting pregnant). All around he's a great doctor...recommended further testing (carrier screening, blood-clotting mutations, etc.) to rule out other issues. Afterwhich I was prescribed Metformin and quickly became pregnant again. He also put me on low-dose aspirin and Lovenox after my pregnancy was sustaining. At that point I was transferred to a regular OB. Nursing Staff
The billing was the only pain when working with this clinic [Kofinas Fertility Group]. They don't take my primary insurance (BCBS) but I have fertility insurance (Progyny) through work. That said because it was out of network I had to wait for reimbursement checks from my insurance and often had to then make payments to Kofinas over the phone or via mail. The billing dept often called when i was at work and unable to answer the phone so the payment process was a bit onerous.
How was your experience with Jason Kofinas at Kofinas Fertility Group?
Dr. Kofinas made our difficult journey through pregnancy more bearable. He was compassionate and understanding of my challenges and listened to our wishes so we felt active in the decision-making process for my care. We ended up not needing intervention to get pregnant but I didn't feel pressured to go with IUI or IVF (my problem was staying pregnant vs. getting pregnant). All around he's a great doctor.
During treatment, were you treated like a number or a human with Jason Kofinas at Kofinas Fertility Group?
Dr. Kofinas was very kind and patient. He took ample time with us to explain everything carefully and slowly and allowed me to ask any questions. He was very responsive via email when I would inevitably forget my questions!
Describe the protocols Jason Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
I first visited because I suspected I was not ovulating every cycle. Dr. Kofinas did a diagnostic workup and imaging and determined that I likely had endometriosis, PCOS and had a uterine polyp, all which could contribute to my abnormal cycles. After my first miscarriage I underwent surgery to remove the polyp and stage 2 endometriosis. I became pregnant again and had a second miscarriage. At this point Dr. Kofinas recommended further testing (carrier screening, blood-clotting mutations, etc.) to rule out other issues. Afterwhich I was prescribed Metformin and quickly became pregnant again. He also put me on low-dose aspirin and Lovenox after my pregnancy was sustaining. At that point I was transferred to a regular OB.
Describe your experience with the nursing staff at Kofinas Fertility Group.
I particularly remember Neil and Michelle, they were so friendly and helpful and treated me like a person (everyone did, I just remember their names).
Describe your experience with Kofinas Fertility Group.
The office is very clean and has everything you'd need. My only slight complaint is that the exam rooms are a bit cramped (my husband often came with me and there wasn't much room for him to be in the room).
Describe the costs associated with your care under Jason Kofinas at Kofinas Fertility Group.
The billing was the only pain when working with this clinic. They don't take my primary insurance (BCBS) but I have fertility insurance (Progyny) through work. That said because it was out of network I had to wait for reimbursement checks from my insurance and often had to then make payments to Kofinas over the phone or via mail. The billing dept often called when i was at work and unable to answer the phone so the payment process was a bit onerous.
What specific things went wrong at Kofinas Fertility Group?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Kofinas Fertility Group.
Just once, when I was waiting to start on Metformin there was an issue getting the order to my pharmacy so I had to call the Dr. on call to re-issue the order because I was about to travel for a week.
10
Doctor
Jason Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Kofinas Fertility Group
Staten Island
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021 - 2022, Successful
NPS
10
NPS
10
Age 33 - 34
2 IUI
PCOS
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He remembered stuff about me that I wouldn’t expect a doctor to know and it made me feel like he really was invested in helping us get pregnant and not just a paycheck for him...I see how many people are in and out of his office every day and he is very personal, knowledgeable, and makes me feel at ease...From the start of our very first consultation with my husband and I last year he took the time to breaks down everything. It felt like a long process of testing and blood work and various procedures
Highly recommend the clinic [Kofinas Fertility Group], making appointments is easy, the check in process is easy; the front desk receptionist is nice and cordial: I am never waiting for a long time to be seen. It’s clean and up to date...These nurses work hard and are also very caring and compassionate. While drawing blood we would make small talk and it made me feel good like these people really care.
How was your experience with Peter Brzechffa at Kofinas Fertility Group?
This guy is amazing. I see how many people are in and out of his office every day and he is very personal, knowledgeable, and makes me feel at ease. I cannot think of a single weakness about him; this guy is the real deal. As a patient I knew I was in good hands.
What's one piece of advice would you give a prospective patient of Peter Brzechffa at Kofinas Fertility Group?
Always be honest about how you’re feeling and any questions don’t hesitate to ask.
During treatment, were you treated like a number or a human with Peter Brzechffa at Kofinas Fertility Group?
Dr. B not only was a professional doctor, but you can tell he really cares about his patients and I just wasn’t another number to him. He remembered stuff about me that I wouldn’t expect a doctor to know and it made me feel like he really was invested in helping us get pregnant and not just a paycheck for him.
Describe the protocols Peter Brzechffa used in your cycles at Kofinas Fertility Group and their degree of success.
From the start of our very first consultation with my husband and I last year he took the time to breaks down everything. It felt like a long process of testing and blood work and various procedures to make sure I was fit to have a pregnancy. He knew exactly what was the cause of my infertility and once that was addressed I became pregnant
Describe your experience with the nursing staff at Kofinas Fertility Group.
These nurses work hard and are also very caring and compassionate. While drawing blood we would make small talk and it made me feel good like these people really care.
Describe your experience with Kofinas Fertility Group.
Highly recommend the clinic, making appointments is easy, the check in process is easy; the front desk receptionist is nice and cordial: I am never waiting for a long time to be seen. It’s clean and up to date.
Describe the costs associated with your care under Peter Brzechffa at Kofinas Fertility Group.
I had a 50 dollar copay at every appointment
10
Doctor
Peter Brzechffa
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Staten Island
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 36
1 Egg Freezing
1 Embryo Freezing
PCOS
Ashkenazi Jewish
Income $200K - $499K
Lawyer
2nd of 2 Docs
IVF With Other Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Jason Kofinas is not only a brilliant physician, but the consummate caregiver with the ultimate bedside manner. Dr. Kofinas explained every aspect of the process, answered all of my questions (there were a lot!), and truly listened to my concerns...I always understood the course of action and next steps in my treatment, and always felt that Dr. Kofinas was doing everything possible to ensure a great outcome...
The nursing staff at Kofinas Fertility is incredible. They are there all the time, to answer any and every question (and a lot come up!). The nurses took however much time necessary after each appointment to explain the course of treatment (how to administer the medications, what to expect, etc.) and were always (seemingly at all hours) accessible after each visit to answer any questions/concerns...IVF is grueling, but you really feel like you're getting top-notch care here, from the doctors to the nursing staff. The care is personalized, and I am so appreciative of the care I received...
How was your experience with Jason Kofinas at Kofinas Fertility Group?
Dr. Kofinas is an incredible physician. Kofinas Fertility was such a different experience from my prior experience at a hospital-based facility, where I felt like just a number. The care at Kofinas was personalized. I always understood the course of action and next steps in my treatment, and always felt that Dr. Kofinas was doing everything possible to ensure a great outcome.
What's one piece of advice would you give a prospective patient of Jason Kofinas at Kofinas Fertility Group?
The care you'll receive is incomparable.
During treatment, were you treated like a number or a human with Jason Kofinas at Kofinas Fertility Group?
Having been less-than-thrilled with the care at a large, NYC hospital-based fertility practice for egg freezing, I decided to switch over to Kofinas for another round of freezing and then IVF. IVF is a difficult process no matter where you do it, but I was so thrilled I made the switch and I am so grateful for the incredible care I received from the Kofinas team. Dr. Jason Kofinas is not only a brilliant physician, but the consummate caregiver with the ultimate bedside manner. Dr. Kofinas explained every aspect of the process, answered all of my questions (there were a lot!), and truly listened to my concerns.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Juany Rodriguez)
The nursing staff at Kofinas Fertility is incredible. They are there all the time, to answer any and every question (and a lot come up!). The nurses took however much time necessary after each appointment to explain the course of treatment (how to administer the medications, what to expect, etc.) and were always (seemingly at all hours) accessible after each visit to answer any questions/concerns.
Describe your experience with Kofinas Fertility Group.
For me, Kofinas Fertility was an entirely positive experience. IVF is grueling, but you really feel like you're getting top-notch care here, from the doctors to the nursing staff. The care is personalized, and I am so appreciative of the care I received. We'll absolutely be back for baby #2 in a couple of years!
10
Doctor
Jason Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 40 - 41
Donor Eggs
Endometriosis
Income $200K - $499K
Teacher
1st of 2 Docs
3 IUI With Other Docs
2 IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Successful
During our first meeting, he [Dr. Kofinas] listened to our story, let me cry and get it all out without interrupting or rushing us out of his office. Dr. Kofinas explained in detail, how he treats patients, the process and the steps involved. When I left the appointment, I felt super informed. We had a plan and literally hit the ground running the next day...He exudes calmness, peace and positivity during some of the most difficult times...
[Kofinas Fertility Group] Strengths: kind, patient and thoughtful staff that know you by name. During both monitoring appointments and even challenging surgeries, you feel like you have a friend by your side, who are rooting and cheering you on from the sidelines. Receptionist answer calls quickly and always make sure your question/issue is resolved. Both offices (55 Central Park West and 65 Broadway) are state of the art and kept pristine...
How was your experience with Jason Kofinas at Kofinas Fertility Group?
With Dr. Kofinas, there’s no heir of superiority, arrogance or a godlike complex like I’ve experienced with other doctors. He exudes calmness, peace and positivity during some of the most difficult times. He’s business when necessary but you can have a laugh with him. He’s funny and makes you feel so comfortable. There could be 20 girls waiting for their monitoring appointment and he’ll still take the time to answer ALL of my questions (both reasonable and ridiculous). I could email me at anytime of the day and always received a response within 24 hours. He always made every attempt to work around my job (I’m a teacher) when scheduling procedures or appointments. Other than being the best at what he does, he made us feel like he was in our corner, cheering us on every step of the way.
What's one piece of advice would you give a prospective patient of Jason Kofinas at Kofinas Fertility Group?
Listen to what he says and trusts his process.
During treatment, were you treated like a number or a human with Jason Kofinas at Kofinas Fertility Group?
When we first met Dr. Kofinas, my husband and I had just experienced a failed donor egg transfer from a previous doctor. We were absolutely devastated. It was the lowest point of our 3 year fertility journey. We both felt like we were running out of time, money and hope. When we met with Dr. Kofinas, I didn’t know what to expect. Part of me wasn’t expecting much because I’ve come to learn that IVF isn’t a guarantee. It’s a chance for a family. The other part of me was hoping he could make miracles happen. During our first meeting, he listened to our story, let me cry and get it all out without interrupting or rushing us out of his office. Dr. Kofinas explained in detail, how he treats patients, the process and the steps involved. When I left the appointment, I felt super informed. We had a plan and literally hit the ground running the next day.
Describe the protocols Jason Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
1. Progesterone Oil Injection: 1.5 cc IM every morning 2. Progesterone Suppository: 1 suppository 2 times per day 3. Lovenox 40mg prefilled syringe: 2x a day 4. Estradiol 2 mg tablet: 4x a day (3 oral and I vaginal) 5. Prednisone: 10 mg tablet 2x a day 6. Metformin: 750 mg XR tablet 2x a day 7. Weekly Intralipid infusions
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Haley Roche and Natalie Green )
Haley Roche Primary Nurse: smart, kind, compassionate, patient, loving, funny and gentle are the words that come to mind. One day I had a question about one of my medications. I called and she stayed on the phone with me for over an hour, explaining everything medication I’m taking, why I’m taking it, and what the next steps are. She was the calm to my storm. I’m overly anxious and worried, but I always knew I could email her with any thing and instantly I would be out to ease. During my last appointment, I sat in her office and cried my eyes out. I couldn’t put into words how much her level of care meant to my husband and I. She’s absolutely phenomenal at her job. Any patient that walks through the door is in the best of hands with Haley. Natalie Green Egg Donor Consultant: Before meeting Natalie and Dr. Kofinas, my husband and I spent 10 months and $40,000 using a 3rd party egg donor, only to end up with 0 viable embryos. Our former doctor provided us with no guidelines or support. It felt like a dirty and uncomfortable version of online dating. It was a complete waste of time, money and literally broke our hearts. During our first conversation with Natalie, she asked my husband and I to put together a “wish list” for our potential donor. It was such an incredible feeling to know that someone was helping us to find our perfect match. We weren’t looking through pages and pages of women or changing what we wanted so that we could find a suitable match. Within days, Natalie found us a match that checked off every box on our list. Natalie listened to what we wanted, explained the process and just kept reassuring us that we’re not alone and we’re going to find the perfect donor. The first time I saw a picture of our donor, it literally took my breath away. She was perfect in every way and I knew she was going to be the start of our family. Again, being overly anxious and scared I had so many concerns. Natalie just kept reassuring me that no matter, she’s got a PLAN B, we always have other choices and options and that our journey would continue until we were parents. That’s all I ever wanted to hear. That we still had a chance and that’s what Natalie gave us. We love her for that. .
Describe your experience with Kofinas Fertility Group.
Strengths: kind, patient and thoughtful staff that know you by name. During both monitoring appointments and even challenging surgeries, you feel like you have a friend by your side, who are rooting and cheering you on from the sidelines. Receptionist answer calls quickly and always make sure your question/issue is resolved. Both offices (55 Central Park West and 65 Broadway) are state of the art and kept pristine.
Describe the costs associated with your care under Jason Kofinas at Kofinas Fertility Group.
Donor egg purchase: $24,000 Copayments at monitoring appointments: $50.00 Copayments for surgery: $500.00
Describe Jason Kofinas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
N/A we only had 1 embryo to transfer.
10
Doctor
Jason Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 41 - 42
3 IVF
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Masbou] provided my husband and I with choices on how to proceed with certain procedures and fertility treatment plan...She always responds to phone calls and emails in a timely fashion (even on the weekends)...With each cycle my treatment plan changed which produced more eggs each cycle. I really feel that the adjustments [she] made each cycle regarding the medication and treatment plan assisted with obtaining our eggs...strongly suggested single embryo transfer due to my medical condition
The nurses [.at Kofinas Fertility Group] are very knowledgeable and compassionate. They respond to all questions/concerns timely. I have gone through 3 IVF cycles. One of the nurses said to me that I have been so strong throughout this process...They have early morning hours that I was able to come and still get to work on time. Also, I was impressed by their work ethic...They have multiple offices throughout NYC which makes it very convenient
How was your experience with Alexis Masbou at Kofinas Fertility Group?
Dr. Masbou is extremely attentive and informative. She explained all procedures in an informative and caring fashion. She provided my husband and I with choices on how to proceed with certain procedures and fertility treatment plan. We never felt like a number throughout the process. She always responds to phone calls and emails in a timely fashion (even on the weekends). Dr. Masbou has been so helpful and has made this journey easier then I expected.
What's one piece of advice would you give a prospective patient of Alexis Masbou at Kofinas Fertility Group?
Dr. Masbou is extremely attentive. She responds to any and all questions/concerns faster then any doctor I have ever seen. She never makes you feel like you are a bother or asking a stupid question. She makes you feel like an individual and not giving a cookie cutter treatment plan.
During treatment, were you treated like a number or a human with Alexis Masbou at Kofinas Fertility Group?
Dr. Masbou and the staff at Kofinas Fertility Clinic are very professional, compassionate, and friendly. Dr. Masbou would always get back to me and answer all my questions in a timely fashion and with such empathy during this challenging time.
Describe the protocols Alexis Masbou used in your cycles at Kofinas Fertility Group and their degree of success.
I went through 3 IVF cycles and obtained 2 genetically viable eggs. With each cycle my treatment plan changed which produced more eggs each cycle. I really feel that the adjustments that Dr. Masbou made each cycle regarding the medication and treatment plan assisted with obtaining our eggs. I am very thankful for her attention to my needs as a patient.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nurses are very knowledgeable and compassionate. They respond to all questions/concerns timely. I have gone through 3 IVF cycles. One of the nurses said to me that I have been so strong throughout this process to be able to go through 3 cycles. That one statement made my day.
Describe your experience with Kofinas Fertility Group.
They are very thorough and really want to give you the best chance of having a baby. The front desk staff are extremely friendly and helpful. They have multiple offices throughout NYC which makes it very convenient. The two offices I have have seen are clean and well kept. Overall a very positive experience.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
The monitoring appointments were very convenient for me. I work Mon-Fri 8am-4pm. They have early morning hours that I was able to come and still get to work on time. Also, I was impressed by their work ethic. The doors were open normally 30 minutes prior to their shift starting, so you could come in, sign in, and sit. The staff would start taking patients right away. You did not have to wait for exactly 7am to be called back. It was something that was unexpected.
Describe the costs associated with your care under Alexis Masbou at Kofinas Fertility Group.
I feel the cost were appropriate.
Describe Alexis Masbou's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
Dr. Masbou strongly suggested single embryo transfer due to my medical condition.
10
Doctor
Alexis Masbou
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018 - 2020, Unknown Success
NPS
10
NPS
10
Age 39 - 41
Uterine Fibroids
Immunological
European
Income $100K - $199K
Teacher
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Kofinas is extremely thorough and knowledgeable. He made sure that he was the one to see me at all important appointments, and he answered my nervous emails, even in the evenings and on weekends... I felt like he was invested in helping me have a child...Because of issues fibroids and scar tissue in my uterus, Dr. Kofinas only recommended single embryo transfers.
The [Kofinas Fertility Group] clinic is clean, modern, new and organized. Justine at the front desk is kind, friendly, and welcoming. When you call the office, you feel comfortable and like someone is there to help you...All the nurses were kind, compassionate, and knowledgable. I felt like they all got to know me. They answered called in a timely manner, and they called with results each day. Instructions were always clear and written. The nurses were gentle and kind with difficult news and genuinely happy for me with good news.
How was your experience with Jason Kofinas at Kofinas Fertility Group?
Dr. Kofinas is extremely thorough and knowledgeable. He made sure that he was the one to see me at all important appointments, and he answered my nervous emails, even in the evenings and on weekends. I felt like he was invested in helping me have a child.
What's one piece of advice would you give a prospective patient of Jason Kofinas at Kofinas Fertility Group?
Be prepared for many tests and a lot of medication.
During treatment, were you treated like a number or a human with Jason Kofinas at Kofinas Fertility Group?
Dr. Jason Kofinas and his entire staff made a difficult fertility journey a wonderful experience. Dr. Kofinas is extremely thorough and knowledgeable. He made sure that he was the one to see me at all important appointments, and he answered my nervous emails, even in the evenings and on weekends. The nurses take excellent care of you even on busy mornings. Their communication is consistent and timely, and instructions are always clear. Everyone was kind and sympathetic with difficult news and were genuinely happy to share positive news.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Mio)
All the nurses were kind, compassionate, and knowledgable. I felt like they all got to know me. They answered called in a timely manner, and they called with results each day. Instructions were always clear and written. The nurses were gentle and kind with difficult news and genuinely happy for me with good news.
Describe your experience with Kofinas Fertility Group.
The clinic is clean, modern, new and organized. Justine at the front desk is kind, friendly, and welcoming. When you call the office, you feel comfortable and like someone is there to help you. I would highly recommend the upper west side office.
Describe Jason Kofinas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
Because of issues fibroids and scar tissue in my uterus, Dr. Kofinas only recommended single embryo transfers.
10
Doctor
Jason Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 43 - 44
3 IVF
Endometriosis
Tubal Blockage
Black or African-American
Accountant
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Kofinas will give it to you straight about what’s possible for you and your body...He always gave me options. I never really felt like a doctor/patient relationship because it was more like a team of amazing specialists working together for one goal. My experience with Dr. Jason was amazing and I would recommend him and the facility to anyone who is interested in their services... As a patient I felt well cared for and valued. Dr. Jason was alway kind, patient and professional and compassionate. He was honest about expectations and focused on the best possible outcome for me and my situation.
I think the facility [Kofinas Fertility Group] is very modern. It’s welcoming and doesn’t feel cold and sterile. Often times I would be so relaxed I would rest my eyes while waiting for my exam. There’s good music in the waiting room, the artwork is unique and the equipment seems high tech. I was very pleased. There are a ton of assorted magazines to hold your interest but you won’t be waiting long enough to get through one articl
How was your experience with Jason Kofinas at Kofinas Fertility Group?
Well I’m just going to repeat what I wrote previously. As a patient I felt well cared for and valued. Dr. Jason was alway kind, patient and professional and compassionate. He was honest about expectations and focused on the best possible outcome for me and my situation. He always made sure that I understood what was happening and what the next steps would be. He is a very skilled professional who cares about his patients safety and well being through this emotional roller coaster ride. I felt completely safe in good hands the entire way.
What's one piece of advice would you give a prospective patient of Jason Kofinas at Kofinas Fertility Group?
I would tell a prospective client to relinquish your ideas about control. Dr. Kofinas will give it to you straight about what’s possible for you and your body just be open to trusting in him, the staff and the process.
During treatment, were you treated like a number or a human with Jason Kofinas at Kofinas Fertility Group?
I was always treated like a person with Dr. Jason and the entire staff. In fact, they feel more like extended family these days. He was always patient and kind and answered all of my questions on the phone, in person via email. Every step of the way he explained everything in a manner that was easy to comprehend. He always gave me options. I never really felt like a doctor/patient relationship because it was more like a team of amazing specialists working together for one goal. My experience with Dr. Jason was amazing and I would recommend him and the facility to anyone who is interested in their services.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nursing staff was wonderful!They each knew my name and were friendly. We often times chatted about other things and it really helped to lighten things up. They were always helpful and professional and most important kind.
Describe your experience with Kofinas Fertility Group.
I think the facility is very modern. It’s welcoming and doesn’t feel cold and sterile. Often times I would be so relaxed I would rest my eyes while waiting for my exam. There’s good music in the waiting room, the artwork is unique and the equipment seems high tech. I was very pleased. There are a ton of assorted magazines to hold your interest but you won’t be waiting long enough to get through one article.
Describe the costs associated with your care under Jason Kofinas at Kofinas Fertility Group.
I don’t recall the specific break down of most but I think PGS testing $5,000 retrieval $3500 storage
10
Doctor
Jason Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 37 - 38
1 IVF
Endometriosis
Poor Egg Quality
Latinx
Middle Eastern
Income $100K - $199K
Operations
1st of 4 Docs
4 IUI With Other Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Kofinas] was very knowledgeable and thoroughly reviewed my medical records. He wanted to be sure to find the root of my infertility. ... His team did there best and ran all the necessary test. After 4 IUIs and 3 IVFs I finally learned I had endometriosis and MTHFR. ... Once I had a successful heart beat he even recommended a great OB in my area in Long Island. By November my long awaited dream will come true. Thanks to Kofinas and his team.
Monitoring is done every morning from 7am -9am. ... Overall the staff [Kofinas Fertility] were all friendly. If your insurance doesn’t cover medications you can buy them from the office. Check pricing and rules when your are there. ... Good at collecting blood. All sonograms are done by doctors which was great. They would educate when needed. ...
How was your experience with George Kofinas at Kofinas Fertility Group?
He was very knowledgeable and thoroughly reviewed my medical records. He wanted to be sure to find the root of my infertility. He and Dr. Montes were kind and taylored my medications to me. It wasn’t just a standard all patients get the same protocol. My meds, my doses were specific to my needs.
What's one piece of advice would you give a prospective patient of George Kofinas at Kofinas Fertility Group?
His main goal is to get you pregnant. The other doctors in the practice all work under his supervision. Once I had a successful heart beat he even recommended a great OB in my area in Long Island. By November my long awaited dream will come true. Thanks to Kofinas and his team.
During treatment, were you treated like a number or a human with George Kofinas at Kofinas Fertility Group?
Kofinas was very kind. He was interested in explaining what others called unexplained infertility. His team did there best and ran all the necessary test. After 4 IUIs and 3 IVFs I finally learned I had endometriosis and MTHFR.
Describe your experience with the nursing staff at Kofinas Fertility Group.
They were very helpful. Good at collecting blood. All sonograms are done by doctors which was great. They would educate when needed. They would inject your morning meds if needed. The surgery coordinator Jessica was great. They weren’t overly/fake friendly either. The were efficient and wanted be sure you had all you needed before leaving the office.
Describe your experience with Kofinas Fertility Group.
Overall the staff were all friendly. If your insurance doesn’t cover medications you can buy them from the office. Check pricing and rules when your are there. Calls are returned in a timely manner and you get your instructions before you leave. You do have to wait in the mornings for monitoring but nothing out of the ordinary from the other 4 REs I’ve been to. I will definitely return for future cycles if I need to.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Monitoring is done every morning from 7am -9am. They were efficient in turning the patients over while giving each person there needed time. You will have to wait that is how it is. I've been to 5 different offices and they all have the same walk-in monitoring format.
Describe the costs associated with your care under George Kofinas at Kofinas Fertility Group.
I have medical insurance which covered most of the process. The medications was a range on quantity. You should know they only accept cash for medication. Co-pays, facility charges, PGS testing a credit card is ok but medication only cash.
What specific things went wrong at Kofinas Fertility Group?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Kofinas Fertility Group.
One thing is I would have liked to know the number of embryos made sooner than at my next appointment. This was probably due to the weekend as my embryo count would have been finalized Sunday evening. My only complaint from an otherwise great experience.
10
Doctor
George Kofinas
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
NPS
9
NPS
9
Age 30 - 32
Diminished Ovarian Reserve
Income $0 - $49K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Kofinas was very thorough throughout his examinations and throughout the sonograms. When I took the biopsy I was very scared because it was my first time and he guided me throughout the whole process by telling me exactly what to expect and what was coming next. I always felt he had my best interests at heart. ... The only option for me is to conceive through a donor egg using my husbands sperm.
At Dr. Kofinas office [Kofinas Fertility Group] all the staff were pretty nice I was just a little nervous because the financial administration coordinator was a bit rude when she found out my situation. Other than that the doctors there and nurses were very kind and helpful. I have take sonograms and a biopsy as well along with blood tests. ... The doctors and nurses at this fertility institute all work together as a team and come together to accommodate your needs to the best of their ability.
How was your experience with George Kofinas at Kofinas Fertility Group?
Dr. Kofinas was very thorough throughout his examinations and throughout the sonograms. When I took the biopsy I was very scared because it was my first time and he guided me throughout the whole process by telling me exactly what to expect and what was coming next. I always felt he had my best interests at heart. I have people I used to work with that went to him and had success stories so I was really hoping to have this opportunity to have my chance to become a mom. The biggest problem is that it is so costly 25,000 and I can't afford it because I support both my parents and work full time. It's very hard for me.
What's one piece of advice would you give a prospective patient of George Kofinas at Kofinas Fertility Group?
Put your trust and your dreams into Dr. Kofinas hands, he will assure you you are in the right hands.
During treatment, were you treated like a number or a human with George Kofinas at Kofinas Fertility Group?
At Dr. Kofinas office all the staff were pretty nice I was just a little nervous because the financial administration coordinator was a bit rude when she found out my situation. Other than that the doctors there and nurses were very kind and helpful. I have take sonograms and a biopsy as well along with blood tests.
Describe the protocols George Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
I had sonograms and a biopsy test done to tell if I can become pregnant. The only option for me is to conceive through a donor egg using my husbands sperm. The tests were going to tell me if I had any chance to try and become pregnant. I remember going in for the results and we were so nervous but the doctor told us we can get pregnant that the results came back and I would carry most likely to term and the cervix size looked good and all that. We were ecstatic however out dreams got shattered when we found out the cost of it. We really want to become parents its really hard to save when we are supporting both of my parents. Wish we could find our miracle.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nurses were very welcoming and explained all the steps and what was going to be done whenever I had a visit.
Describe your experience with Kofinas Fertility Group.
The clinic is very welcoming and always tries to answer all of your questions. The office at Dr. George Kofinas is very spacious and very well situated. They have couches chairs and plants situated very nicely in the waiting room. I was very pleased waiting there, usually I'm nervous at appointments however sonething about this place made me feel welcomed. One thing that could be a downside is the doctor you get might not be in on the days and time you may need. The work hours are from I believe 7 am to 5pm. I know for me it was a bit hard to schedule appointments around my work schedule, however thank God I was able to make appointments to see such amazing and kindhearted doctors who really listen to your stories and try to help you in the best way they can. The blood work if I'm correct is all done in the morning. I found that sometimes you can be placed on hold for awhile and sometimes it would be too long that you would just hang up and call back again. The doctors and nurses at this fertility institute all work together as a team and come together to accommodate your needs to the best of their ability. I would definitely recommend this team of doctors and nursing staff to anyone who is looking to start a family. The doctors here are reliable and always try to get back to you if you call or answer any questions you may have. I was recommended from girls I used to work with because they have had success stories of getting pregnant with Dr. kofinas so I said hey what do I have to lose. I am happy I gave myself a chance I'm just sad because we don't have the necessary funding to make our dreams come true. I am continuously praying and hoping for a miracle everyday because I would love to start a family of my own. I believe everyone deserves a chance at that. I would definitely recommend this office and wonderful team of doctors to anyone who wants or has dreams to start a family. They have many successful patients I am only hoping to add to that number of successes they have had over many many years.
Describe the costs associated with your care under George Kofinas at Kofinas Fertility Group.
It cost us over $2,000 for consultation, sonograms and biopsy. The total of the procedure we need is 25,000 plus additional charges I seen on the paper for egg retrieval and other things .
9
Doctor
George Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
9
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2019, Successful
NPS
10
NPS
10
Age 33 - 37
2 IVF
Endometriosis
Uterine Fibroids
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. George Kofinas is extremely caring, very knowledgeable and a true perfectionist. ... All the procedures done for me were done with highest degree of quality and the recovery was very quick. Dr. Kofinas never gave a slightest room for error, every decision that was made was done with perfection. ... Dr. Kofinas is very diligent and always makes sure you understand every step of the procedure.
The clinic [Kofinas Fertility Group] is very much unkept, very clean and always make me feel comfortable. With state of the art equipment and techniques this clinic makes me very confident and that there is no cutting corners. ... The staff are amazing, very pleasant and professional, everyone knowing your name, to seamless scheduling, fantastic communications and patient service - making each visit stressless and my partner and I have felt so confident the whole time.
How was your experience with George Kofinas at Kofinas Fertility Group?
Dr. George Kofinas is extremely caring, very knowledgeable and a true perfectionist. My experience has been nothing but outstanding, I am completely taken away by his expertise in the field of fertility and medicine. Dr. Kofinas always takes the time to explain related medical terms and conditions. He is friendly and genuine that really makes me feel like I am part of a family. I have done few procedures with Dr. Kofinas and they were all done perfectly and as planned. Truly blessed to be in good hands with Dr. Kofinas.
What's one piece of advice would you give a prospective patient of George Kofinas at Kofinas Fertility Group?
My advice is to trust Dr. Kofinas and follow his instructions and you will have successful result. Dr. Kofinas is very knowledgeable and has many years of experience in this field of practice. I would also advice to ask any questions that you may have, Dr. Kofinas is very diligent and always makes sure you understand every step of the procedure. My main advice is to be patient and confident, you will be rewarded.
During treatment, were you treated like a number or a human with George Kofinas at Kofinas Fertility Group?
Dr. George Kofinas and his team made the whole process as easy as they possibly could and really felt like they were supporting us the whole time. The atmosphere is very personal and friendly, everyone knows you by name and very welcoming. Special attention to detail and very professional during every visit. Every single detail was so thoughtful and help you stay in the best state of mind for this important moment.
Describe the protocols George Kofinas used in your cycles at Kofinas Fertility Group and their degree of success.
George Kofinas always works out a strategy depending on each specific situation. Before any treatment strategies are developed each patient's situation is thoroughly evaluated and thought through. During step by step process, detailed instructions were given while closely monitoring results. In my situation results were very positive and always as planned, extra time taken to make sure that a given strategy worked flawlessly. All the procedures done for me were done with highest degree of quality and the recovery was very quick. Dr. Kofinas never gave a slightest room for error, every decision that was made was done with perfection.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Jessica, Angela)
The staff are amazing, very pleasant and professional, everyone knowing your name, to seamless scheduling, fantastic communications and patient service - making each visit stressless and my partner and I have felt so confident the whole time. The nurse take their time to make sure you are completely comfortable and truly seek to make you feel special every step of the way.
Describe your experience with Kofinas Fertility Group.
The clinic is very much unkept, very clean and always make me feel comfortable. With state of the art equipment and techniques this clinic makes me very confident and that there is no cutting corners. The waiting area is spacious and feels luxurious with many patient rooms available.
Describe the costs associated with your care under George Kofinas at Kofinas Fertility Group.
My cost are generally very fair and mostly covered by my private medical insurance. There were some cost associated with certain medication but the prices were reasonable. There was a payment plan option available as well, which was very convenient.
Describe George Kofinas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
The doctor had strong preference to single embryo transfer. He carefully explained that in my specific situation only one embryo transfer was possible. His approach viewed all possible strategies and after thorough consideration with me, we decided on a safe and smart decision, which very positive results.
10
Doctor
George Kofinas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
0
NPS
0
Age 38
1 IVF
Diminished Ovarian Reserve
Tubal Blockage
European
Income $100K - $199K
Architect
2nd of 3 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I was told [by Dr. Brzechffa] I had to do a laparoscopy although all other tests were completely normal - especially the sonohysterography. I was prescribed viagra to improve my lining while my lining was perfect according to all other clinics I saw afterwards. At the end of the conversation he always added that it may never work and he kept pointing out my age...doesn’t do any of the checkups nor any of the procedures. I o my saw him for conversational appointments.
No one from the clinic [Kofinas Fertility Group] ever followed up on anything by themselves. Not for blood results nor fertilization rates. The only time they actually called me was to tell me I’m not pregnant. They sell meds there. Cash only. Compared to my cycle at a different clinic that actually did work, they over-medicated me. Also ran way more tests than necessary...Nurses were seen at a counter in the hallway which is where they also sold you the meds. There was no privacy whatsoever and at times long wait times to get the meds and instructions. They did not have a dedicated nurse for their patients. Just as the doctors for checkups - everything was at random
How was your experience with Peter Brzechffa at Kofinas Fertility Group?
When I had questions I was told to google it. He tried talking me into unnecessary procedures and medications. I saw 4 clinics afterwards and none of those doctors agreed with any of that. For example - I was told I had to do a laparoscopy although all other tests were completely normal - especially the sonohysterography. I was prescribed viagra to improve my lining while my lining was perfect according to all other clinics I saw afterwards. At the end of the conversation he always added that it may never work and he kept pointing out my age. Dr B doesn’t do any of the checkups nor any of the procedures. I o my saw him for conversational appointments.
What's one piece of advice would you give a prospective patient of Peter Brzechffa at Kofinas Fertility Group?
If you want to see a dr that cares at this facility, see dr Sullivan-. She was the only doctor there that seemed to actually care about the patients.
During treatment, were you treated like a number or a human with Peter Brzechffa at Kofinas Fertility Group?
No one from the clinic ever followed up on anything by themselves. Not for blood results nor fertilization rates. The only time they actually called me was to tell me I’m not pregnant. They sell meds there. Cash only. Compared to my cycle at a different clinic that actually did work, they over-medicated me. Also ran way more tests than necessary.
Describe the protocols Peter Brzechffa used in your cycles at Kofinas Fertility Group and their degree of success.
575iu Gonal then 575 Menopur 5 days of 100mg For the transfer lupron, progesterone suppositories and injections, 20mg prednisone, estrogen pills 3 times a day Viagra suppositories 3 times a day prior to transfer to build up lining
Describe your experience with the nursing staff at Kofinas Fertility Group.
Nurses were seen at a counter in the hallway which is where they also sold you the meds. There was no privacy whatsoever and at times long wait times to get the meds and instructions. They did not have a dedicated nurse for their patients. Just as the doctors for checkups - everything was at random
Describe your experience with Kofinas Fertility Group.
The clinic wasn’t organized at all. Wait times were always long and you will never see the same doctor. No one knows your history and most doctors are just negative about everything. I felt like they only cared to make more money. It’s important to know that only Dr Kofinas himself does retrievals and transfers.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Always saw a different doctor. None of which were familiar with my chart or history. They would look up the meds from before while they see you and tell the nurse what to give me. It took up to 1.5-2 hours at times to get out of there. They scheduled test. Ore no i toting appointments then necessary - especially I. The beginning of the cycle which just added more stress.
Describe the costs associated with your care under Peter Brzechffa at Kofinas Fertility Group.
About $20,000 overall (retrieval, PGS testing, transfer). Charged copays even for visits and procedures that weren’t covered by insurance.
What specific things went wrong at Kofinas Fertility Group?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Lost results
  • Provided conflicting information
Describe the specific things that went wrong at Kofinas Fertility Group.
Whenever they send prescriptions to my pharmacy, they didn’t send it right away. By the time I would get to the pharmacy (which took me 30 min) the prescription was never there and I had to call the clinic to remind them. Nothing was ordered in advance - even though they knew what meds would be needed. Fertility meds were sold at the clinic directly. Cash only. The negativity of most doctors and nurses there really wore me down. Always pushed for more (unnecessary) year and procedures. Never explained why those would be needed. Was told to google it when I had questions.
0
Doctor
Peter Brzechffa
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
2 of 5
Trustworthiness
1 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
1 of 5
0
Clinic
Kofinas Fertility Group
Upper West Side
NPS
Operations
2 of 5
Scheduling
2 of 5
Billing Department
2 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
1 of 5