How was your experience with Aykut Bayrak at LA IVF?
My caution with this office is my perception of the quality of egg freezing and thawing specifically. I froze 7 mature eggs with LA IVF and decided six months later that I wanted to produce embryos with donor sperm. When I returned to thaw and fertilize my eggs, first, the embryologist did not have all of the supplies necessary to do the thaw. Next, I was informed that only 2 of 7 eggs survived the thaw and that of the two that fertilized, they failed to progress or develop. I was not communicated with directly and had to call and insist on complete information at the end of the incubation period. When I made the assertion that perhaps there was a flaw in their freeze/thaw procedure given that this was an unusually high failure rate for thawing, I was told that I had poor egg quality (the first time this was ever said). I do not have poor egg quality. In subsequent rounds (one year later at age 41) with another doctor (who I much preferred), I produced day 5 and day 3 embryos with mature eggs with no problem and all of my eggs fertilized. Because of the results, I felt like LA IVF clinic was dishonest about their egg thawing experience. Further, when I asked for a refund or a replacement cycle, I was told that they would offer a "discount" if I chose to return to them, but was refused a refund or a complimentary replacement cycle. Atrocious treatment from my perspective and I would not counsel anyone that I cared about to go there for any cycle.
What's one piece of advice would you give a prospective patient of Aykut Bayrak at LA IVF?
My one piece of advice for a prospective patient of Dr. Bayrak is to absolutely not freeze your eggs there, because of what happened to me and the lack of appropriate remedy or honesty. I cannot speak to IVF or other procedures, as I did not return to this clinic after the failed thaw of my eggs and would never return for any procedure under any circumstances.
During treatment, were you treated like a number or a human with Aykut Bayrak at LA IVF?
The clinic was relatively small, like a doctor's office, and I was given the option to see the doctor roughly every other visit. I felt that during treatment, questions were answered with appropriate attention.
Describe the protocols Aykut Bayrak used in your cycles at LA IVF and their degree of success.
I was placed on a Follistim regimen (approx ~2200 total IU) of a daily shot plus Menopur after CD 7 or 8 (approx ~375 total IU). My trigger was HCG and Cetrotide was used at the very end prior to retreival.
Describe your experience with the nursing staff.
The nursing staff were compassionate and good to work with.
Describe your experience with LA IVF.
I had a relatively seamless experience of stimulation for egg freezing and an uneventful retrieval. Where this clinic failed miserably was in thawing my eggs, retrieved just after my 40th birthday. These were the only eggs that I had frozen. Six months later, I returned with donor sperm to have the eggs thawed and fertilized. Subsequently, when all but 2 eggs disintegrated in the thaw procedure, they failed to communicate transparently and appropriately about the failure of the thaw procedure. They also failed to offer any type of fair remedy (i.e., a refund or at minimum a complimentary cycle). And refused my request for a refund or a complimentary replacement cycle to replace my banked eggs. They also refused to refund any portion of the money that I paid for the thaw/transfer cycle that resulted in no viable thawed eggs. Instead, they blamed their failure on my egg quality. Ironically, a year later, in a mini-IVF cycle, I produced 8 mature eggs of which, 7 fertilized. I have been subsequently told by another doctor that my egg quality is good.
Describe your experience with your monitoring appointments at LA IVF.
Montioring appointments were comfortable experiences. The nursing staff were very nice and the doctor would usually perform my ultrasound himself.
Describe the costs associated with your care under Aykut Bayrak at LA IVF.
I believe I paid between $8000 - $9000 for egg freezing and somewhere around $2000 for the failed thaw, fertilization, incubation and transfer cycle. No refund was provided for the failed cycle. And no financial accommodations were made to address the financial burden of the complete loss of my only banked eggs.
Describe Aykut Bayrak's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at LA IVF.
What specific things went wrong at LA IVF?
- Failed to call with results
- Provided conflicting information
- Failed to convey critical information
- Lost or damaged samples