RMA Long Island IVF (formerly Long Island IVF) page 11

From the very beginning, through negative tests, chemical pregnancy and a miscarriage, he [Dr. Joseph Pena] always remained hopeful yet without giving false hope is that makes sense. He knew what to say and how to say it. He is compassionate and forthright, I trusted him every step of the way...He made a point to speak to you as a human being and not just another patient...Trust him, ask questions and take notes. The information is very overwhelming to take away and if you keep notes, it will benefit you when you get home.

The staff and Dr. Pena [at Long Island IVF] are wonderful, thorough and reliable. However, always be prepared to wait in the morning or monitoring hours, try to get there first thing in the morning. You always leave the office feeling cared for and important to them...Jess, Erika, Midge [nurses at Long Island] and everyone in the West Islip office goes above and beyond for their patients. They communicate well and are always willing to help in any way possible.

How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

From the very beginning, through negative tests, chemical pregnancy and a miscarriage, he always remained hopeful yet without giving false hope is that makes sense. He knew what to say and how to say it. He is compassionate and forthright, I trusted him every step of the way.

What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Trust him, ask questions and take notes. The information is very overwhelming to take away and if you keep notes, it will benefit you when you get home.

During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

He made a point to speak to you as a human being and not just another patient.

Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Jess Castro)

Jess, Erika, Midge and everyone in the West Islip office goes above and beyond for their patients. They communicate well and are always willing to help in any way possible.

Describe your experience with RMA Long Island IVF (formerly Long Island IVF).

The staff and Dr. Pena are wonderful, thorough and reliable. However, always be prepared to wait in the morning or monitoring hours, try to get there first thing in the morning. You always leave the office feeling cared for and important to them.

Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).

It would become a bit overcrowded time to time. Personally I had to sneak out of work to get there but I understand for moat people the hours are excellent. Overall, I have no complaints.

Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).

I only had some co-pays here and there.

Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).

He did not which I appreciate because my husband and I were only wanting to transfer one at a time and we never felt pressure otherwise.

Doctor

Joseph Pena

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA Long Island IVF (formerly Long Island IVF)

West Islip

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

2016, Successful

Age 30

2 IUI

Income $100K - $199K

Teacher

Only Doc Seen

Donor Sperm

LGBTQ+

Strongly Recommends

Successful

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

Dr. Pena is extremely Interested in helping you extend your family and giving you the results you are hoping for. At the first appointment dr Pena explained to us the process and really got to know us as people rather then patients. He was extremely easy to talk to and made the entire process one to look forward to. After the first negative pregnancy test dr Pena adjusted the clomid and helped to get a positive pregnancy test!...

Morning monitoring hours [at Long Island IVF] can be a little crowded causing big wait time...Absolutely love the nurses at the office. Very caring and genuinely care about how your doing through the process. Make you feel like they are more then just a doctor calling with information...Our insurance was excellent. Some charges that came up that I wasn't aware I would have to pay...

How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Dr Pena was great! Very knowledgeable and easy going. Makes you feel comfortable while in the office and exam room. Dr. Pena is extremely Interested in helping you extend your family and giving you the results you are hoping for. At the first appointment dr Pena explained to us the process and really got to know us as people rather then patients. He was extremely easy to talk to and made the entire process one to look forward to. After the first negative pregnancy test dr Pena adjusted the clomid and helped to get a positive pregnancy test!

What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Trust in him and his knowledge

During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

He was very personable with me

Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.

We used clomid first time 1 pill 5 days prior producing 7-9 enormous follicles. Trigger shot the night before and back to back iui. Negative pregnancy test. Second Time an adjusted dose of clomid once every other day 3 days. Giving 2-3 follicles. Trigger shot and single iui with a positive pregnancy test and twins!

Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Jessica )

Absolutely love the nurses at the office. Very caring and genuinely care about how your doing through the process. Make you feel like they are more then just a doctor calling with information

Describe your experience with RMA Long Island IVF (formerly Long Island IVF).

Morning monitoring hours can be a little crowded causing big wait time

Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).

Our insurance was excellent. Some charges that came up that I wasn't aware I would have to pay.

Doctor

Joseph Pena

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Clinic

RMA Long Island IVF (formerly Long Island IVF)

West Islip

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

2015 - 2016, Successful

Age 31 - 32

3 IUI

Recurrent Pregnancy Loss

European

Income $100K - $199K

Teacher

Only Doc Seen

Strongly Recommends

Successful

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

He [Dr. Pena] remembered personal things about us as a couple and would always get back t our calls and emails no matter what time of day, and once even when he was on vacation!...Our first consultation made us feel like we were finally moving in the right direction. We had a plan, and even did a few things ahead of what was needed in case we moved to the next step nothing would hold us back. We wouldn't have thought of any of it. Dr. Pena gets back to you right away, anytime and anywhere. I am currently 39 weeks pregnant and had a question for him and was answered back right away. I was released as his patient at 12 weeks and still have reached out for advice and received it...

[The Long Island IVF West Islip clinic] Staff was amazing. Prepare to wait at times, but I was able to make my appointments early enough to make it to work without a problem...[Nurses are] Amazing. Never made you feel bad for asking multiple questions multiple times a day. She encouraged them and really was compassionate...

How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Our first consultation made us feel like we were finally moving in the right direction. We had a plan, and even did a few things ahead of what was needed in case we moved to the next step nothing would hold us back. We wouldn't have thought of any of it. Dr. Pena gets back to you right away, anytime and anywhere. I am currently 39 weeks pregnant and had a question for him and was answered back right away. I was released as his patient at 12 weeks and still have reached out for advice and received it.

What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Know that you are in the right place

During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

He remembered personal things about us as a couple and would always get back t our calls and emails no matter what time of day, and once even when he was on vacation!

Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.

We ruled out all reasons for my recurrent pregnancy losses first by doing blood tests and other tests... Then we moved forward with iui once I felt like it was taking too long to get pregnant. I got pregnant on the third try and have so far had a very successful pregnancy. I was monitored the whole 12 weeks and then released to my obgyn

Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Jessica )

Amazing. Never made you feel bad for asking multiple questions multiple times a day. She encouraged them and really was compassionate.

Describe your experience with RMA Long Island IVF (formerly Long Island IVF).

Staff was amazing. Prepare to wait at times, but I was able to make my appointments early enough to make it to work without a problem

Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).

Less than expected, but not sure of total. It was over a period time so costs were spread out

Doctor

Joseph Pena

Humanity

Communication

Compassion

Explained risks

Adaptability

Clinic

RMA Long Island IVF (formerly Long Island IVF)

West Islip

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

2013 - 2016, Successful

Age 32 - 35

3 IUI

2 IVF

Male Factor

Income $100K - $199K

Investment Banker

Only Doc Seen

Strongly Recommends

Successful

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

Every time my husband and I met with Dr. Pena he went into full detail and explained exactly what we would expect During our cycles I was happy to answer any questions that we ever had...Remain positive and know that you're in good hands. Dr. Pena and his staff guide you through the entire process with professionalism and care every step of the way

Dr. Pena [at Long Island IVF] is extremely professional and makes himself readily available with any questions, cares or concerns that either myself or my husband ever have....Jessica and the entire staff are always more than helpful. They go above and beyond to answe any questions or concerns I had along the way. The whole process can be stressful considering the delicacy and they truly make it as stress free as possible by always being readily available, caring and willing to guide you step by step along the way in the most delicate manner.

How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Dr. Pena is extremely professional and makes himself readily available with any questions, cares or concerns that either myself or my husband ever have.

What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Remain positive and know that you're in good hands. Dr. Pena and his staff guide you through the entire process with professionalism and care every step of the way

During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Every time my husband and I met with Dr. Pena he went into full detail and explained exactly what we would expect During our cycles I was happy to answer any questions that we ever had

Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Jessica Castro)

Jessica and the entire staff are always more than helpful. They go above and beyond to answe any questions or concerns I had along the way. The whole process can be stressful considering the delicacy and they truly make it as stress free as possible by always being readily available, caring and willing to guide you step by step along the way in the most delicate manner.

Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).

During my first cycle with my son in 2013. Most of my procedures was covered by insurance but Not all and no medication was covered. Out-of-pocket I spent approximately $10,000 or more During my 2nd/current IVF cycle almost all of the procedure and medication was covered by my new insurance. I spent only about $1600. For the freeze of my remaining embryos and some medication co-pays

Doctor

Joseph Pena

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA Long Island IVF (formerly Long Island IVF)

West Islip

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

2016, Successful

Age 31

Tubal Blockage

European

Income $100K - $199K

Teacher

Only Doc Seen

Strongly Recommends

Successful

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

Dr. Pena was very helpful when asking questions about the process. He would always take the time to call back immediately when asking questions. No matter the time, Dr. Pena would respond promptly to answer any questions I had. He also took the time to fully explain the process to me. Dr. Pena is also honest when it comes to expectations which is greatly appreciated when experiencing this process...

Long Island IVF is a great clinic- but be sure to ask questions because they have a lot of patients and don't always give you the full details- so do your research and be prepared to ask questions...

How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Dr. Pena is a great doctor who is there to answer questions any time of day! He is someone who you should feel completely comfortable with when it comes to choosing a doctor to help you on your infertility journey.

What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

I would say to ask as many questions as you feel you need to in order to understand this process. In terms of a doctor- patient relationship, he does a wonderful job of explaining things in non- medical terms which is sometimes very helpful as a patient.

During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.

I did two egg retrievals in order to bank eggs for PGS testing. Both cycles, I was comfortable as he was sure to not overstimulate which can cause an over abundance of eggs. Both rounds of injections and both retrievals went smoothly.

Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Mary Ann)

Mary Ann was wonderful. She would respond to any questions I had promptly and was kind and compassionate as I went through this journey.

Describe your experience with RMA Long Island IVF (formerly Long Island IVF).

Long Island IVF is a great clinic- but be sure to ask questions because they have a lot of patients and don't always give you the full details- so do your research and be prepared to ask questions.

Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).

Covered by insurance

Doctor

Joseph Pena

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA Long Island IVF (formerly Long Island IVF)

West Islip

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

2016, Successful

Age 37

2 IUI

Unexplained

European

Income $100K - $199K

2nd of 2 Docs

5 IUI With Other Docs

Strongly Recommends

Successful

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

Dr Pena really treated me like an individual and not just any patient. The office staff were helpful, and the nurse was always available to answer my questions after hours...I was closely monitored by the doctor and brought back a number of times to watch my hormone levels. He didn't just look at a calendar and estimate fertility days...Dr. Pena reviewed all my files sent over from a previous fertility doctor and used that information to form a plan. He followed my hormone levels closely to make my treatment more individualized. After 2 cycles, we found out that we were pregnant with twins...

Weekly monitoring appointment [at Long Island IVF WestIslip] required you to be there first thing or else you may have many people in front of you and a long wait ahead...The nurse in the West Islip office was always there to answer my questions after hours...There was one time were I wasn't called with results and didn't know if my IUI procedure would be the next day or not. I called the office and was sent to the relay service. I received a call back and received my results...

How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Dr Pena really treated me like an individual and not just any patient. The office staff were helpful, and the nurse was always available to answer my questions after hours.

What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Nothing that I can think of

During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

I was closely monitored by the doctor and brought back a number of times to watch my hormone levels. He didn't just look at a calendar and estimate fertility days.

Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.

Dr. Pena reviewed all my files sent over from a previous fertility doctor and used that information to form a plan. He followed my hormone levels closely to make my treatment more individualized. After 2 cycles, we found out that we were pregnant with twins.

Describe your experience with the nursing staff at RMA Long Island IVF (formerly Long Island IVF).

The nurse in the West Islip office was always there to answer my questions after hours.

Describe your experience with RMA Long Island IVF (formerly Long Island IVF).

Weekly monitoring appointment required you to be there first thing or else you may have many people in front of you and a long wait ahead.

Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).

All visits were covered by insurance but had a negotiated rate associated with them that I had to pay with a benefits card. I ran out of money on this card during the treatment, mostly due to the other fertility doctor that I had previously seen.

What specific things went wrong at RMA Long Island IVF (formerly Long Island IVF)?

Failed to call with results

Describe the specific things that went wrong at RMA Long Island IVF (formerly Long Island IVF).

There was one time were I wasn't called with results and didn't know if my IUI procedure would be the next day or not. I called the office and was sent to the relay service. I received a call back and received my results.

Doctor

Joseph Pena

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA Long Island IVF (formerly Long Island IVF)

West Islip

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

2018, Unknown Success

Age 44

Diminished Ovarian Reserve

PCOS

Uterine Fibroids

European

Income $50K - $99K

Teacher

2nd of 2 Docs

6 IUI With Other Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

He [Dr. Pena] has a very dry personality...BUT he is super sweet and caring once u get to know him. He called me directly... what dr. Does that just to calm me down. I could not ask for better...is very honest...was supportive in my choices. He gave me every option I could have...is a sensitive and nurturing dr. Although he gets right to the point you know he means well. He is a thorough Dr. He left nothing untouched when it came to problems. I was seeing another dr. For a year and a half and Dr. Pena was the 1st one to say the words fibroid or pcos. I am grateful for his help.

The hours [at Long Island IVF] are a little hard. They close by 3 so if u work u have to take a day off. Blood work is only dont for 45min in the morning so that gets a little hard as well. 7-745 is rough lol. If they were there until 9 it would give us a better window...They [nurses] answered every question and returned every call no matter how small. They know you are already upset so they are very compassionate.

How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Dr. Pena is a sensitive and nurturing dr. Although he gets right to the point you know he means well. He is a thorough Dr. He left nothing untouched when it came to problems. I was seeing another dr. For a year and a half and Dr. Pena was the 1st one to say the words fibroid or pcos. I am grateful for his help.

What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

He has a very dry personality lol. BUT he is super sweet and caring once u get to know him. He called me directly... what dr. Does that just to calm me down. I could not ask for better.

During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Dr.Pena is very honest. He called me directly when I had questions and was supportive in my choices. He gave me every option I could have.

Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Jessica )

They answered every question and returned every call no matter how small. They know you are already upset so they are very compassionate.

Describe your experience with RMA Long Island IVF (formerly Long Island IVF).

The hours are a little hard. They close by 3 so if u work u have to take a day off. Blood work is only dont for 45min in the morning so that gets a little hard as well. 7-745 is rough lol. If they were there until 9 it would give us a better window.

Doctor

Joseph Pena

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA Long Island IVF (formerly Long Island IVF)

West Islip

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

2013 - 2016, Successful

Age 29 - 32

PCOS

Income $200K - $499K

Operations

Only Doc Seen

Fertility Medications With Other Docs

Strongly Recommends

Successful

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

Dr Pena has always made such a worrisome, stressful situation feel completely normal and stress free. His calm demeanor is extremely comforting and felt throughout his office. He lets you know he is there for any questions or issues that may come up and he personally answers you...Dr Pena listens and hears what you and your family would like to do...Dr Pena and his team work with the insurance companies and I have no issues or concerns with any billing. They took care of everything...

This office [Long Island IVF] is extremely flexible to the working family and allows for you to go thru the process of making your family while still being able to support them!Dr Pena's nursing staff is always thorough, kind, informative and compassionate...As a returning patient of Dr. Pena's and his staffs they have never made me feel like just a number. Dr Pena and his staff immediately personalized my consultation and first exam as if I had never left!

How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

As a returning patient of Dr. Pena's and his staffs they have never made me feel like just a number. Dr Pena and his staff immediately personalized my consultation and first exam as if I had never left!

Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.

Dr Pena listens and hears what you and your family would like to do and we did Clomid ( for a few cycles) until we got our beautiful daughter!

Describe your experience with the nursing staff at RMA Long Island IVF (formerly Long Island IVF).

Dr Pena's nursing staff is always thorough, kind, informative and compassionate

Describe your experience with RMA Long Island IVF (formerly Long Island IVF).

This office is extremely flexible to the working family and allows for you to go thru the process of making your family while still being able to support them!

Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).

Dr Pena and his team work with the insurance companies and I have no issues or concerns with any billing. They took care of everything.

Doctor

Joseph Pena

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA Long Island IVF (formerly Long Island IVF)

West Islip

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

2010 - 2012, Successful

Age 33 - 35

5 IUI

3 IVF

Endometriosis

European

Income $100K - $199K

Teacher

Only Doc Seen

Strongly Recommends

Successful

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

He [Dr. Pena] greets you with a warm smile and positive energy. He's intelligent and knowledgeable in his field. He presented us with direct advice and was open about the probability of success throughout. We've kept in touch through the years since because he clearly cares about his patients and considers your family a blessing that he was able to help bring to you...

[Nurses at Long Island IVF West Islip are] Very professional and didn't make you feel bad for being there...Get there early or bring something to read. It fills up with all the blood testing. Also, avoid the Christmas holiday time because they set that time to recalibrate the lab so it's shut down for a little while...

How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

He greets you with a warm smile and positive energy. He's intelligent and knowledgeable in his field. He presented us with direct advice and was open about the probability of success throughout. We've kept in touch through the years since because he clearly cares about his patients and considers your family a blessing that he was able to help bring to you.

What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Be open and honest. He'll understand and won't judge.

During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

He treated us like friends.

Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.

We did the thing that makes you produce more eggs, retrieved them, fertilized them (I had to get a semen analysis to be sure things were fine on my end), and then the IUI. He preferred to wait as long as possible to see which eggs were most viable and we were successful.

Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Don't remember but my wife liked her.)

Very professional and didn't make you feel bad for being there.

Describe your experience with RMA Long Island IVF (formerly Long Island IVF).

Get there early or bring something to read. It fills up with all the blood testing. Also, avoid the Christmas holiday time because they set that time to recalibrate the lab so it's shut down for a little while.

Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).

Kinda sucked but it's because there were so many patients. *It should be noted that we rarely used West Islip for monitoring. It was almost always at their other location.

Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).

Minimal. We have great health insurance and only had to pay copays.

Doctor

Joseph Pena

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA Long Island IVF (formerly Long Island IVF)

West Islip

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

2018, Successful

Age 37

1 Fertility Medications

European

Income $100K - $199K

2nd of 2 Docs

4 IUI With Other Docs

Donor Sperm

LGBTQ+

Strongly Recommends

Successful

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

He took into account my medical history and available donor vials to devise a plan that would provide the best possible outcome....He spent time evaluating my condition and explaining all available options...He has great bedside manner and is very thorough. He explained all potential risks and options available. He reviewed my medical history and detailed my plan. I feel very comfortable with his care. I would highly recommend him to anyone.

The facility [Long Island IVF West Islip] is great. Someone always answers the phone. There is no call center! Everyone is friendly and efficient. Questions get answered in a timely fashion. The only thing was if they had longer hours/weekend....[Nurse] Jessica is amazing. She is thorougg, compassionate and gets it done...He [Dr. Pena] took into account my medical history and available donor vials to devise a plan that would provide the best possible outcome.

How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

He has great bedside manner and is very thorough. He explained all potential risks and options available. He reviewed my medical history and detailed my plan. I feel very comfortable with his care. I would highly recommend him to anyone.

What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

He is fantastic and to definitely make an appt

During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

He spent time evaluating my condition and explaining all available options

Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.

He took into account my medical history and available donor vials to devise a plan that would provide the best possible outcome.

Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Jessica Castro)

Jessica is amazing. She is thorougg, compassionate and gets it done

Describe your experience with RMA Long Island IVF (formerly Long Island IVF).

The facility is great. Someone always answers the phone. There is no call center! Everyone is friendly and efficient. Questions get answered in a timely fashion. The only thing was if they had longer hours/weekend.

Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).

Copay and transfer fees

Doctor

Joseph Pena

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA Long Island IVF (formerly Long Island IVF)

West Islip

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

2016, Successful

Age 26

2 IUI

Unexplained

European

Income $0 - $49K

Only Doc Seen

Strongly Recommends

Successful

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

AS PATIENTS MY WIFE AND I WERE VERY SATISFIED WITH THE RESULTS THAT WE HAVE RECIEVED WITH DR PENA. WE FELT VERY COMFORTABLE WITH HIM AND HE HAS BEEN VERY PATIENT AND HAS BEEN ABLE TO HAVE THE ANSWERS TO ALL OF OUR QUESTIONS. LASTLY I WOULD LIKE TO ADD THAT DR PENA HAS BEEN VERY DEPENDABLE THROUGHT OUR PROCESS...

THE [Long Island IVF] CLINICS WERE ALL VERY CONVIENTLY LOCATED AROUND SUFFOLK COUNTY...JESSICA AT THE WEST ISLIP OFFICE WAS EXTREMLY CARING AND HELPFUL...DR PENA RECOMENDED THAT WE DID A GENETIC SCREENING BEFORE OUR CYCLE TO GET AN IDEA IF THERE WERE ANY POTENTIAL THINGS THAT WE SHOULD KNOW BEFORE STARTING WHICH CAN BE HELPFUL IN IDENTIFYING ANY POSSIBLE ISSUES...

How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

MY WIFE AND I HAVE FELT LIKE HUMANS DURING OUR VISITS TO DR PENA'S OFFICE DUE TO OUR HIGH LEVEL OF CLOSE ATTENTION BY THE STAFF AS WELL AS DR PENA

Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.

DR PENA RECOMENDED THAT WE DID A GENETIC SCREENING BEFORE OUR CYCLE TO GET AN IDEA IF THERE WERE ANY POTENTIAL THINGS THAT WE SHOULD KNOW BEFORE STARTING WHICH CAN BE HELPFUL IN IDENTIFYING ANY POSSIBLE ISSUES

Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: JESSICA)

JESSICA AT THE WEST ISLIP OFFICE WAS EXTREMLY CARING AND HELPFUL

Describe your experience with RMA Long Island IVF (formerly Long Island IVF).

THE CLINICS WERE ALL VERY CONVIENTLY LOCATED AROUND SUFFOLK COUNTY

Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).

THE HOME ADMINISTERED SHOTS CAME TO ABOUT 150$ PLUS COPAYS FOR VISITS AND APART FROM THAT INSURANCE WAS ABLE TO COVER THE REST

Doctor

Joseph Pena

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

Clinic

RMA Long Island IVF (formerly Long Island IVF)

West Islip

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

2016, Successful

Age 41

2 IUI

Unexplained

Income $200K - $499K

Teacher

Only Doc Seen

Strongly Recommends

Successful

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

Dr. Peña answered all of our questions and explained in detail all of the options available to us. After our third cycle (second IUI) with Dr. Peña, we are pregnant. Since learning we are pregnant we have weekly appointments and sonograms with Dr. Peña. My husband and I are grateful for his patience in answering our questions and for helping us to get pregnant...Short wait times to see the doctor. Everytime I sent an email with a question, I get a reply within 90 minutes.

Short wait times to see the doctor [at Long Island IVF West Islip]. Everytime I sent an email with a question, I get a reply within 90 minutes...The women that work with Dr. Peña are amazing. They are patient, answer questions, and always make my experience in the office pleasant...

How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

After our initial appointment with Dr. Peña, my husband and I felt hopeful that we would have success in getting pregnant. Dr. Peña answered all of our questions and explained in detail all of the options available to us. After our third cycle (second IUI) with Dr. Peña, we are pregnant. Since learning we are pregnant we have weekly appointments and sonograms with Dr. Peña. My husband and I are grateful for his patience in answering our questions and for helping us to get pregnant. I would recommend Dr. Peña to anyone!!

During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Short wait times to see the doctor. Everytime I sent an email with a question, I get a reply within 90 minutes.

Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.

2 cycle of clomid. After not feeling that this was the best medication for me (due to adverse side effects), I used Letrozole for 1 cycle. A week after my IUI I began Endrometrin (progesterone suppositories)

Describe your experience with the nursing staff at RMA Long Island IVF (formerly Long Island IVF).

The women that work with Dr. Peña are amazing. They are patient, answer questions, and always make my experience in the office pleasant.

Doctor

Joseph Pena

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA Long Island IVF (formerly Long Island IVF)

West Islip

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

2016 - 2017, Successful

Age 26 - 27

1 IUI

2 IVF

PCOS

European

East Asian

Income $100K - $199K

Nurse or HC Services

Only Doc Seen

Strongly Recommends

Successful

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

Dr Pena was so compassionate and caring about his care. He said from the beginning we were going to make a baby and that is exactly what he did. He really concentrated on my case and made our dreams come true! He was great with giving us current statistics and chances...

The [Long Island IVF] clinic was great, very friendly and clean...Jessica was AMAZING! She was always on top of everything and there when you needed her or questions...It was easy and not a very long wait...

How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Never give up

Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.

The first cycle of IVF we did half ICSI and half natural fertilization, come to find out after that ICSI was the only fertilization that worked. Second round of IVF we did all ICSI in which helped us get to a successful pregnancy

Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Jessica RN)

Jessica was AMAZING! She was always on top of everything and there when you needed her or questions

Describe your experience with RMA Long Island IVF (formerly Long Island IVF).

The clinic was great, very friendly and clean

Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).

It was easy and not a very long wait

Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).

5,000-10,000

Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).

We did single embryo transfer

Doctor

Joseph Pena

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA Long Island IVF (formerly Long Island IVF)

West Islip

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

2017, Successful

Age 30

2 IUI

PCOS

Income $100K - $199K

Only Doc Seen

Strongly Recommends

Successful

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

He [Dr. Pena] took the time and was very proactive and thorough helping my body hold a pregnancy once I ended up pregnant. Thanks to him I feel he's the reason why I made it this far into my current pregnancy. He is being proactive and taking every measure possible to make sure he is doing everything in his ability for this to be a successful pregnancy for me...

The loved dealing with Jessica and staff [at Long Island IVF West Islip] every time visiting the office. They were always so friendly and positive. You always walked out feeling like you can do this...Insurance covered mostly everything besides copays...He took the time to explain things to us and had a great bedside manner...

How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

He took the time and was very proactive and thorough helping my body hold a pregnancy once I ended up pregnant. Thanks to him I feel he's the reason why I made it this far into my current pregnancy. He is being proactive and taking every measure possible to make sure he is doing everything in his ability for this to be a successful pregnancy for me.

What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

To trust him and that he has your best interests at hand.

During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

He took the time to explain things to us and had a great bedside manner.

Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Jessica)

The loved dealing with Jessica and staff every time visiting the office. They were always so friendly and positive. You always walked out feeling like you can do this.

Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).

Insurance covered mostly everything besides copays

Doctor

Joseph Pena

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA Long Island IVF (formerly Long Island IVF)

West Islip

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

2016, Successful

Age 32

1 IUI

European

Income $100K - $199K

Teacher

Only Doc Seen

Donor Sperm

LGBTQ+

Strongly Recommends

Successful

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

Dr. Pena is very thorough and explains everything in detail...Dr. Pena and his staff are always available to speak with me. Everytime I go into the West Islip office, I am greeted with care and compassion...

Jessica [at Long Island IVF West Islip] was always available for the numerous questions I had during the process. She is always willing to be available for you...They have convenient locations and start early in the morning.

How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Dr. Pena is very thorough and explains everything in detail.

What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Dr. Pena is a terrific doctor.

During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Dr. Pena and his staff are always available to speak with me. Everytime I go into the West Islip office, I am greeted with care and compassion.

Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.

After my iui, Dr. Pena recommended crinone to adjust for my progesterone levels.

Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Jessica)

Jessica was always available for the numerous questions I had during the process. She is always willing to be available for you.

Describe your experience with RMA Long Island IVF (formerly Long Island IVF).

They have convenient locations and start early in the morning.

Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).

With GHI insurance it's a $15 copay for doctor visits and $30 for blood tests and sonogram.

Doctor

Joseph Pena

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA Long Island IVF (formerly Long Island IVF)

West Islip

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

2015, Successful

Age 35

3 IUI

Unexplained

Income $200K - $499K

Doctor

Only Doc Seen

Strongly Recommends

Successful

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

Dr Pena was compassionate and was always available for questions even when not in the office...Dr Pena was compassionate yet very realistic and never misled us in what to expect...We used clomid and upped the dose for the second and third cycle. All three cycles were for iui. The third cycle was a success. He is conservative and that's what we loved. We didn't want to jump into ivf unless we had to...

There was never a wait and everyone explained everything...Everyone was very helpful and encouraging...

How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Dr Pena was compassionate yet very realistic and never misled us in what to expect.

What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

To be prepared for a thorough experience

During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Dr Pena was compassionate and was always available for questions even when not in the office

Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.

We used clomid and upped the dose for the second and third cycle. All three cycles were for iui. The third cycle was a success. He is conservative and that's what we loved. We didn't want to jump into ivf unless we had to.

Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF).

Everyone was very helpful and encouraging

Describe your experience with RMA Long Island IVF (formerly Long Island IVF).

There was never a wait and everyone explained everything

Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).

We only had an initial cost then insurance covered the rest

Doctor

Joseph Pena

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA Long Island IVF (formerly Long Island IVF)

West Islip

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

2019, Successful

Age 39

3 IUI

Diminished Ovarian Reserve

Middle Eastern

Income $100K - $199K

Only Doc Seen

Strongly Recommends

Successful

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

Dr. Pena was very patient, made me feel very comfortable, answered all my questions and was very clear and concise with his instructions when preparing for the IUI...He knew exactly what to do and I had the utmost confidence that I would have successful outcomes with him...I would go into the office on Day 2 or 3 of my menstrual cycle and they would take blood and do a sonogram. Then they would prescribe me clomid and ovidrel shot. After another visit or two with additional sonograms and blood tests, they would tell me when I would be scheduled for the IUI and when to take the ovidrel.

I dealt with nurse Jessica [at Long Island IVF] primarily and she was an excellent communicator, she took care of all my needs, answered every email in the most prompt fashion, and was just patient with me. The entire nursing staff were so great as well. they all seemed so well informed with my treatment strategies and I always felt like I was in good hands...The clinic's staff were great and anytime there was a change in the schedule, they would inform me immediately and would apply to their computer system where different offices knew exactly what was going on.

How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

As mentioned earlier Dr. Pena was a great doctor and made my dreams of being a mother and expanding on my family come true. He knew exactly what to do and I had the utmost confidence that I would have successful outcomes with him.

What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Generally speaking, going through fertility treatments is a commitment and if someone really wants to have a baby, then they have to adhere to the process which is very meticulous in nature. I followed through with all appointments because I knew it would be worth it in the end! And it was!

During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Dr. Pena was very patient, made me feel very comfortable, answered all my questions and was very clear and concise with his instructions when preparing for the IUI. It was a great experience and I have already started recommending him to other people I know that are struggling with fertility.

Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.

I would go into the office on Day 2 or 3 of my menstrual cycle and they would take blood and do a sonogram. Then they would prescribe me clomid and ovidrel shot. After another visit or two with additional sonograms and blood tests, they would tell me when I would be scheduled for the IUI and when to take the ovidrel.

Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Jessica Castro)

I dealt with nurse Jessica primarily and she was an excellent communicator, she took care of all my needs, answered every email in the most prompt fashion, and was just patient with me. The entire nursing staff were so great as well. they all seemed so well informed with my treatment strategies and I always felt like I was in good hands.

Describe your experience with RMA Long Island IVF (formerly Long Island IVF).

The clinic's staff were great and anytime there was a change in the schedule, they would inform me immediately and would apply to their computer system where different offices knew exactly what was going on. My only wish is that the clinics were closer to my home, but driving a little distance is a small price to pay for my successful outcomes.

Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).

I only had to pay copayments, so for drawing blood it would cost me $20.00, for a sonogram, it would be $30.00.

Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).

N/A

Doctor

Joseph Pena

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA Long Island IVF (formerly Long Island IVF)

West Islip

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

2019 - 2020, Successful

Age 41 - 42

6 IVF

Unexplained

Income $100K - $199K

Teacher

Only Doc Seen

Strongly Recommends

Successful

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

I had a wonderful experience [with Dr. Joseph Pena]...He made me feel comfortable expressing when I was confused or concerned and always explained everything thoroughly. When I email him questions he always call to talk with me instead of just responding to the email...I always felt like I was a priority..very personable and friendly.

[The nurse at RMA Long Island IVF was] Very knowledgeable and easy to get in touch with...They do their best to keep you informed but sometimes I had follow up questions. They never minded asking... I always felt that I was under the best care...I always felt like I was a priority

How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

I had a wonderful experience. I always felt that I was under the best care. He is super knowledgeable and very relatable. As a patient, I always felt like I was a priority to Dr. Pena and never felt like just a number. He was always very personable and friendly.

What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Have faith in him! He knows his stuff!

During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Dr. Pena always fully answered my questions and never made me feel inferior or silly. He made me feel comfortable expressing when I was confused or concerned and always explained everything thoroughly. When I email him questions he always call to talk with me instead of just responding to the email.

Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.

For egg retrievals I used menopure, ganirelix, gonal f, trigger shot. Here are other but I can’t remember. The dosages changed throughout treatment as needed. For embryo transfer I used progesterone in oil and estradiol. I stayed after the transfer and added endometrin. The dosages changed throughout treatment.

Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Jessica Castro)

She is wonderful. Very knowledgeable and easy to get in touch with.

Describe your experience with RMA Long Island IVF (formerly Long Island IVF).

As a new patient I would say to make sure to ask questions. They do their best to keep you informed but sometimes I had follow up questions. They never minded asking. I also always asked for a schedule with upcoming treatments. They usually gave them to me but sometimes I had to ask. I like having the schedule because it’s something concrete in an uncertain time.

Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).

Everything except on retrieval and genetic testing were covered by my insurance.

Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).

None

Doctor

Joseph Pena

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA Long Island IVF (formerly Long Island IVF)

West Islip

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

2016, Successful

N/A

Age 27

1 IVF

1 Egg Freezing

Unexplained

Income $100K - $199K

Teacher

Only Doc Seen

Strongly Recommends

Successful

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

He strongly recommended we start with a single embryo transfer, because of my age and unexplained infertility. ... Dr. Pena was amazing! He is very knowledgeable in his profession and understood that this was a very hard and emotional time for us. He would explain everything to us so we understood it, never thought any questions we asked were ridiculous. My husband was not always able to make all of the appointments and Dr. Pena would always make sure I took a video of my son's heartbeat or sonogram and he would always make sure I knew and understood what was going on throughout the process.

Overall Long Island IVF is amazing! They were very thorough during my egg retrieval, fresh embryo transfer and my frozen embryo transfer. Everyone made sure I was comfortable and understood the process that I was going through. Sometimes in the morning for monitoring the wait would be a little too long for me ... When the offices are closed and you have to go to Melville (ex. weekend, holiday) there are so many people and not enough staff to make it go fast, then I would spend forever there. All of the nurses, front desk staff, financial/billing department staff are amazing.

How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Dr. Pena was amazing! He is very knowledgeable in his profession and understood that this was a very hard and emotional time for us. He would explain everything to us so we understood it, never thought any questions we asked were ridiculous. My husband was not always able to make all of the appointments and Dr. Pena would always make sure I took a video of my son's heartbeat or sonogram and he would always make sure I knew and understood what was going on throughout the process. I cried the day he discharged me to my OB. I was scared to leave him but he made me feel super comfortable and positive that the pregnancy was going to be fine and sure enough it was and I had my son! :)

What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

Do not be scared to ask questions. This is your future and your body and Dr. Pena understands that. He will never tell you your question is ridiculous.

During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?

This was a very emotional time for us. We were not sure if we would have a child. Dr. Pena and his staff were amazing! They explained everything to us so we understood it and did not force us into anything we did not want to do. I was always greeted with a smile and always felt comfortable when I was in the office or on the phone. I asked a lot of questions throughout the process (some were probably ridiculous) but no one ever judged or questioned it, they would answer it and give me as much details as I needed. I always felt like a person never just another number when I was with the office.

Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Jessica )

My IVF nurse Jessica was amazing! She was my rock, listened to me cry when she told me my first cycle failed and told me my options and supported me throughout the whole process. She became like family, from seeing her every day. She always made me feel like a person, would have real conversations, not just good morning and have a great day. She would call every day with my update. When she called to tell me I was pregnant she sounded as excited as I did.

Describe your experience with RMA Long Island IVF (formerly Long Island IVF).

Overall Long Island IVF is amazing! They were very thorough during my egg retrieval, fresh embryo transfer and my frozen embryo transfer. Everyone made sure I was comfortable and understood the process that I was going through. Sometimes in the morning for monitoring the wait would be a little too long for me, but I always tried to be one of the first ones there so I did not have to wait too long. When the offices are closed and you have to go to Melville (ex. weekend, holiday) there are so many people and not enough staff to make it go fast, then I would spend forever there. All of the nurses, front desk staff, financial/billing department staff are amazing. Everyone is so friendly and understands this is a hard time to be going through and tries to make it as easy and stress free as possible.

Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).

Dr. Pena and I discussed the difference of the outcomes of a single embryo transfer vs. multiple embryo transfer. He strongly recommended we start with a single embryo transfer, because of my age and unexplained infertility. After fresh cycle failed we went over the possible outcomes and precautions of single vs. multiple embryo transfers again. We agreed that my frozen cycle would be a single embryo transfer, but if that failed we would then start multiple embryo transfers. However, my frozen single embryo transfer was successful and I had my son :)

What specific things went wrong at RMA Long Island IVF (formerly Long Island IVF)?

Failed to call with results
Provided conflicting information

Doctor

Joseph Pena

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Operations

Nursing Staff

Review of

Joseph Pena RMA Long Island IVF (formerly Long Island IVF)

2016 - 2017, Unsuccessful

Age 34 - 35

3 IUI

Black or African-American

Income $50K - $99K

Operations

1st of 2 Docs

1 IVF With Other Docs

Donor Sperm

LGBTQ+

Doesn't Recommend

Unsuccessful

Review of

Michael Zinger RMA Long Island IVF (formerly Long Island IVF)

I didn’t get to see Dr. Zinger much so I had to deal with the nurse who did 2 of my IUI’s.... Dr. Zinger was very nice during my 1st consultation. He was referred to me by my Gyn doctor at the time. Dr. Zinger gave me some informative information my 1st visit. After that I didn’t really deal with him much.... it will be nice if the doctors will be more involved instead of leaving it up to the nurses.

I was using donor sperm and for some reason the shipment got messed up so my husband had to go and get it. When he came back they [nurse - Long Island IVF] took it along with the paperwork. I waited for almost an hour before she came out yelling at me. She was say I did something to the paperwork basically accusing me of a crime. I was in shocked, confused and emotional on a full bladder.

How was your experience with Michael Zinger at RMA Long Island IVF (formerly Long Island IVF)?

Dr. Zinger was very nice during my 1st consultation. He was referred to me by my Gyn doctor at the time. Dr. Zinger gave me some informative information my 1st visit. After that I didn’t really deal with him much.

What's one piece of advice would you give a prospective patient of Michael Zinger at RMA Long Island IVF (formerly Long Island IVF)?

I would say be prepared not to see him much. If you’re getting an IUI most likely he won’t be the one doing it.

During treatment, were you treated like a number or a human with Michael Zinger at RMA Long Island IVF (formerly Long Island IVF)?

I didn’t get to see Dr. Zinger much so I had to deal with the nurse who did 2 of my IUI’s. She was just a cold person. She wouldn’t talk through any of the ultrasounds I had with her.

Describe the protocols Michael Zinger used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.

Two of my IUI cycles he had me on Clomid, progesterone suppository and Ovidrel 250mcg (trigger shot). One cycle I had to take letrozole because there was a shortage on clomid.

Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF).

She’s a very cold person, she doesn’t communicate well during ultrasounds. She really only talk to you if you’re asking her a question. My last interaction with her was so horrible.

Describe your experience with RMA Long Island IVF (formerly Long Island IVF).

The strengths this clinic has is the woman who handles the billing. She was so helpful and nice to me every time. The weakness is the lack of communication they have with themselves and their patients. Also it will be nice if the doctors will be more involved instead of leaving it up to the nurses.

Describe the costs associated with your care under Michael Zinger at RMA Long Island IVF (formerly Long Island IVF).

The only cost I had was for the medication and the donor sperm. With the medication I think I had to pay a $125 deductible.

What specific things went wrong at RMA Long Island IVF (formerly Long Island IVF)?

Failed to convey critical information

Describe the specific things that went wrong at RMA Long Island IVF (formerly Long Island IVF).

The nurse at this location was so horrible. I was using donor sperm and for some reason the shipment got messed up so my husband had to go and get it. When he came back they took it along with the paperwork. I waited for almost an hour before she came out yelling at me. She was say I did something to the paperwork basically accusing me of a crime. I was in shocked, confused and emotional on a full bladder. My husband tried to calm her down by saying he will call the bank to find out what happened. She didn’t want any parts of us so she canceled the IUI. She said we will have to come back the next day. The ladies at the front desk were in shock as well on how she was acting. At this point I’m crying and embarrassed because she did this in the waiting area. The young ladies at the front desk kept apologizing on her behalf. I came back the next day thinking I was going to get my IUI done. I waited for almost 2 hours. Finally I get called to come into the back to sit in Dr. Zingers office not an exam room. He basically told me that due to the mixup with the paperwork for the donor sperm he doesn’t feel comfortable performing the IUI. I explained to him I understand that 100% but the way me and my husband was treated was unacceptable. I am not sure if she treated us this way because of the color of our skin or because husband is a trans man. I just know how extremely disrespectful this nurse was and how bad she made me feel. That was my last time there.

Doctor

Michael Zinger

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA Long Island IVF (formerly Long Island IVF)

Brooklyn (closed)

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Michael Zinger RMA Long Island IVF (formerly Long Island IVF)

2018 - 2020, Unsuccessful

Age 29 - 31

3 IUI

1 IVF

Unexplained

European

Income $50K - $99K

Accountant

Only Doc Seen

Neutral

Strongly Recommends

Unsuccessful

Review of

Michael Zinger RMA Long Island IVF (formerly Long Island IVF)

Dr Zinger was always in touch with me during the whole process. It was easy to communicate via email and phone. He answered all my questions regarding IUI and IVF process. When I had miscarriage, he was the one who comforted me and gave me a hope that everything will be fine. ... We used progesterone in oil and estrogen pills during my frozen embryo transfer. It worked but I miscarried on my 7th week.

My nurse Jackie was so passionate about the result! We communicate on the daily basis and I knew I can call and email her anytime ... It had good experience with monitoring appointments. I did my blood work and sonograms right before my work. They did not have lines, everything was done within 15 minutes. ... The clinic is pretty good and staff is always ready to help. I did my retrieval and transfers there. When dr Zinger performed my d&c I had a huge support from nurses. One weakness for me, I live to far from the clinic so I took days off to do all my procedures

How was your experience with Michael Zinger at RMA Long Island IVF (formerly Long Island IVF)?

What's one piece of advice would you give a prospective patient of Michael Zinger at RMA Long Island IVF (formerly Long Island IVF)?

Ask as many questions as you need, he will always answer and explain everything that you need. Dr Zinger is experienced and knowledgeable.

During treatment, were you treated like a number or a human with Michael Zinger at RMA Long Island IVF (formerly Long Island IVF)?

He is very polite and has good bedside manner

Describe the protocols Michael Zinger used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.

We used progesterone in oil and estrogen pills during my frozen embryo transfer. It worked but I miscarried on my 7th week.

Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF).

My nurse Jackie was so passionate about the result! We communicate on the daily basis and I knew I can call and email her anytime

Describe your experience with RMA Long Island IVF (formerly Long Island IVF).

The clinic is pretty good and staff is always ready to help. I did my retrieval and transfers there. When dr Zinger performed my d&c I had a huge support from nurses. One weakness for me, I live to far from the clinic so I took days off to do all my procedures

Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).

It had good experience with monitoring appointments. I did my blood work and sonograms right before my work. They did not have lines, everything was done within 15 minutes.

Describe the costs associated with your care under Michael Zinger at RMA Long Island IVF (formerly Long Island IVF).

My IUI were covered with my insurance. Frozen IVF transfer is $4,500

Describe Michael Zinger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).

Dr Zinger suggested to transfer one embryo at the time and I agreed with him because multiple pregnancy could be dangerous

Doctor

Michael Zinger

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA Long Island IVF (formerly Long Island IVF)

Brooklyn (closed)

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Michael Zinger RMA Long Island IVF (formerly Long Island IVF)

2014 - 2015, Successful

Age 25 - 26

1 IVF

Anovulation

Unexplained

European

Latinx

Native American

Income $100K - $199K

Nurse or HC Services

Only Doc Seen

Donor Sperm

LGBTQ+

Strongly Recommends

Successful

Review of

Michael Zinger RMA Long Island IVF (formerly Long Island IVF)

Michael zinger had great bedside manner. he was educated, knowledgeable. the only thing I would have wished he had done differently was opt in for the ICSI. he felt I would absolutely not need it, however we only got one fertilized egg out of 14. I wish he would have played it safer and done the ICSI.... office staff was warm and welcoming, knew us by name. available for questions. never rushed out of the office. was seen in a timely manner

the ckinic [Long Island IVF-Brooklyn] was clean, knowledgeable, organized, helpful, efficient parking right outside the clinic was no problem for early morning appts, scarce in the afternoon. there was a parking garage 1 block over.... [For monitoring] get to the office at 6am. a few minutes later there will be a line.... worked like a well oiled machine. 4 hour window for monitoring.

How was your experience with Michael Zinger at RMA Long Island IVF (formerly Long Island IVF)?

What's one piece of advice would you give a prospective patient of Michael Zinger at RMA Long Island IVF (formerly Long Island IVF)?

get to the office at 6am. a few minutes later there will be a line.

During treatment, were you treated like a number or a human with Michael Zinger at RMA Long Island IVF (formerly Long Island IVF)?

office staff was warm and welcoming, knew us by name. available for questions. never rushed out of the office. was seen in a timely manner

Describe the protocols Michael Zinger used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.

used follistim, menupur, ganirelix,

Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF).

great! No complaints at all.

Describe your experience with RMA Long Island IVF (formerly Long Island IVF).

the ckinic was clean, knowledgeable, organized, helpful, efficient parking right outside the clinic was no problem for early morning appts, scarce in the afternoon. there was a parking garage 1 block over

Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).

worked like a well oiled machine. 4 hour window for monitoring.

Describe the costs associated with your care under Michael Zinger at RMA Long Island IVF (formerly Long Island IVF).

donor sperm, medication, a few copays. had coverage thru insurance at the time

Describe Michael Zinger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).

didn't discuss, as I only had 1 embryo

Doctor

Michael Zinger

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

RMA Long Island IVF (formerly Long Island IVF)

Brooklyn (closed)

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Michael Zinger RMA Long Island IVF (formerly Long Island IVF)

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RMA Long Island IVF (formerly Long Island IVF)

8 doctors work here

CDC Success Rates

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This clinic has 6 offices
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272 patient reviews

Filter by patient information

Learn from top medical experts

RMA Long Island IVF (formerly Long Island IVF)

8 doctors work here

CDC Success Rates

Available Resources

This clinic has 6 officesVisit clinic website

272 patient reviews

Learn from top medical experts

This clinic has 6 offices
Visit clinic website