Los Angeles Reproductive Center
Available Resources
Genetic counseling
is not offered
is not offered
Acupuncture
is not offered
is not offered
Mental health counseling
is not offered
is not offered
Nutrition counseling
is not offered
is not offered
Administration of shots
is not offered
is not offered
Coordinating at-home nursing
Selling medication
is not offered
is not offered
Providing backup medication
Bakersfield
8305 Brimhall Rd. Bldg 1600 Ste 1602
Bakersfield, CA 93312
661-889-5173
Encino
16055 Ventura Blvd, Suite 1127
Encino, CA 91436
818-946-8051
Los Angeles
10921 Wilshire Blvd , Suite 700
Los Angeles, CA 90024
310-721-1567
Thousand Oaks
77 Rolling Oaks Dr, Suite 306
Thousand Oaks, CA 91361
818-946-8051
Show all branches
9 assessments
5
7
Age
38
Treated
2020
Success with this Doc
?
Treatment
IUI, 1 IVF
Diagnosis
—
5
7
Dr. Kalan is very gregarious and outgoing. He tries to call back and email back quickly....He tries to understand. However, he is frequently pre-occupied, causing him to not explain everything, particularly what will happen in the future. He seems too busy to explain things thoroughly ahead of time, causing him to have to explain after the fact or to correct his staff....We went through the standard injections/IVF treatment but stopped short of implantation due to COVID-19. Our eggs are frozen. Make sure the doctor checks his staff's ordering of medication to make sure you have enough of all the drugs you need.
Staff [at Los Angeles Reproductive Center] is friendly and the doctors seem highly knowledgeable....However, served by an ill-trained staff, the doctors seem too rushed to explain things clearly. This seems to echo other reviews: the doctors are kind and knowledgeable but the staff is not competent....Extremely poor communication. Very rushed. Frequently emailed late or not at all. Had to email her to get instructions, etc. Not clear in explaining results, i.e. telling how many eggs, embryos, we got, causing us to ask for clarification
Age
38
Treated
2020
Success with this Doc
?
Race
East Asian
Income
$200K - $499K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 1 IVF
Diagnosis
—
5
7
How was your experience with Marc Kalan at Los Angeles Reproductive Center?
Dr. Kalan is knowledgeable and outgoing. He tries to understand. However, he is frequently pre-occupied, causing him to not explain everything, particularly what will happen in the future. He seems too busy to explain things thoroughly ahead of time, causing him to have to explain after the fact or to correct his staff. We liked his personality but his staff is horrible and he's too busy to overcome the mistakes his staff makes in real time.
What's one piece of advice would you give a prospective patient of Marc Kalan at Los Angeles Reproductive Center?
Have him explain ahead of time what needs to be done, even it requires multiple, separate consults in person or by phone, so you know what to expect and how to prepare. Before each major stage, i.e. injections, retrieval, fertilization, implantation, make him explain what will happen and how to prepare.
During treatment, were you treated like a number or a human with Marc Kalan at Los Angeles Reproductive Center?
Dr. Kalan is very gregarious and outgoing. He tries to call back and email back quickly.
Describe the protocols Marc Kalan used in your cycles at Los Angeles Reproductive Center and their degree of success.
We went through the standard injections/IVF treatment but stopped short of implantation due to COVID-19. Our eggs are frozen. Make sure the doctor checks his staff's ordering of medication to make sure you have enough of all the drugs you need.
Describe your experience with your nurse at Los Angeles Reproductive Center. (Assigned nurse: Margarita Rodriguez)
Very few good things to say about her. Extremely poor communication. Very rushed. Frequently emailed late or not at all. Had to email her to get instructions, etc. Not clear in explaining results, i.e. telling how many eggs, embryos, we got, causing us to ask for clarification. She is not a bad person; she tries to be gregarious also. Perhaps she is too busy. But she made our experience unnecessarily stressful and confusing. Dr. Kalan is ill-served by her.
Describe your experience with Los Angeles Reproductive Center.
Staff is friendly and the doctors seem highly knowledgeable. If this were a review of competency, we have confidence in their abilities as physicians. However, served by an ill-trained staff, the doctors seem too rushed to explain things clearly. This seems to echo other reviews: the doctors are kind and knowledgeable but the staff is not competent. This puts the doctors in the unfortunate position of having to do their staff's work by explaining clearly what the staff should have been able to explain clearly at the start. We consulted with two other doctors before Kalan. We liked Kalan the best but his staff was easily the least competent of the 3. He deserves better.
Describe the costs associated with your care under Marc Kalan at Los Angeles Reproductive Center.
We can't completely review billing yet. Through work, we have a fertility benefit and the benefit is doled out through a third party that is billed directly by Kalan's office. We've had some snafus so far but not seen the final billing so we reserve judgment. We can say one of the billing coordinators is much more helpful than the other in the office.
Describe Marc Kalan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Los Angeles Reproductive Center.
We have not implanted yet due to COVID-19.
What specific things went wrong at Los Angeles Reproductive Center?
- Failed to call in prescriptions to pharmacy
- Failed to call with results
- Provided conflicting information
- Failed to convey critical information
Describe the specific things that went wrong at Los Angeles Reproductive Center.
Unclear conveyance of results multiple times, some drug order issues, failure to explain how to prepare for certain procedures ahead of time. All staff issues.
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Verified
This patient has provided documentation of treatment at this clinic.
8
9
Age
37
Treated
2020
Success with this Doc
No
Treatment
8 IUI, 1 IVF
Diagnosis
—
8
9
Write everything down - he [Dr. Marc Kalan] talks fast and sometimes I’d forget what he said so I was unable to follow up... is warm and energizing, yet also calming. He joked with me, was delicate when giving bad news and allowed us to ask billions of questions. He never rushed us out of the appointments and was a positive force...a last minute change was made to Lupron. Problem was a)already spent a billion dollars on 1st trigger that is not useless in my fridge. And b) the lupron was specialized and came from a compound pharmacy so we had to wait for the pharmacy to mix it and pay out of pocket. Md office told us it’d be ~$150 total but it was $450 total. The last minute change was because md was worried about hyper stimulating the ovaries.
[Los Angeles Reproductive Center is a] Small office, very little street parking (1-2hours max), valet parking everywhere else. I waited an hour after my appt time (1st appt after lunch, there were 6 others scheduled at the same time). Mostly friendly and warm staff, except the financial coordinator. She was very brash and cold...Julie [nurse] was kind, patient, helpful and easy to talk to. Some things I had to contact her multiple times about as she didn’t always follow up. We built an easy rapport. I wish she would have followed up at after my cycle as I could have used the support.
Age
37
Treated
2020
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
8 IUI, 1 IVF
Diagnosis
—
8
9
How was your experience with Marc Kalan at Los Angeles Reproductive Center?
Dr Kalan is warm and energizing, yet also calming. He joked with me, was delicate when giving bad news and allowed us to ask billions of questions. He never rushed us out of the appointments and was a positive force.
What's one piece of advice would you give a prospective patient of Marc Kalan at Los Angeles Reproductive Center?
Write everything down - he talks fast and sometimes I’d forget what he said so I was unable to follow up
During treatment, were you treated like a number or a human with Marc Kalan at Los Angeles Reproductive Center?
Dr Kalan looks me in the eyes and says my name, doesn’t just look at my chart.
Describe the protocols Marc Kalan used in your cycles at Los Angeles Reproductive Center and their degree of success.
Menopur, gonal-f, cetrotide. A trigger shot (unknown name) was also prescribed but a last minute change was made to Lupron. Problem was a)already spent a billion dollars on 1st trigger that is not useless in my fridge. And b) the lupron was specialized and came from a compound pharmacy so we had to wait for the pharmacy to mix it and pay out of pocket. Md office told us it’d be ~$150 total but it was $450 total. The last minute change was because md was worried about hyper stimulating the ovaries.
Describe your experience with your nurse at Los Angeles Reproductive Center. (Assigned nurse: Julie)
Julie was kind, patient, helpful and easy to talk to. Some things I had to contact her multiple times about as she didn’t always follow up. We built an easy rapport. I wish she would have followed up at after my cycle as I could have used the support.
Describe your experience with Los Angeles Reproductive Center.
Small office, very little street parking (1-2hours max), valet parking everywhere else. I waited an hour after my appt time (1st appt after lunch, there were 6 others scheduled at the same time). Mostly friendly and warm staff, except the financial coordinator. She was very brash and cold.
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Verified
This patient has provided documentation of treatment at this clinic.
8
8
Age
38
Treated
2019
Success with this Doc
?
Treatment
1 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Other
8
8
He [Dr. Kalan] was thorough and patient with us and explained things well. My only concern was he was vague about the particular situation I had in terms of his experience treating this condition and typical success rates and outcomes. He also forgot one important detail about my story during one conversation (recurrent miscarriage), and I feel like he could have been more thorough about what testing I need and could have explained that better.
Kind and available doctor and staff, professional environment and space, well coordinated and organized, weaknesses would be some vagueness around experience of doctor and success rates, also the possible outcomes of IVF ... They took a long time to send records to Different clinic, also unclear why fetus from a miscarriage couldn’t be tested, something we were really relying on for diagnostics and to understand our recurrent loss
Age
38
Treated
2019
Success with this Doc
?
Race
South Asian
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Other
8
8
How was your experience with Marc Kalan at Los Angeles Reproductive Center?
Dr Kalan is a very compassionate and kind doctor. He was thorough and patient with us and explained things well. My only concern was he was vague about the particular situation I had in terms of his experience treating this condition and typical success rates and outcomes. He also forgot one important detail about my story during one conversation (recurrent miscarriage), and I feel like he could have been more thorough about what testing I need and could have explained that better. Overall he is kind and patient and I appreciate that and seems to know his stuff for the most part. He is also very available
What's one piece of advice would you give a prospective patient of Marc Kalan at Los Angeles Reproductive Center?
Try to get a better understanding of his success rates with your issue
During treatment, were you treated like a number or a human with Marc Kalan at Los Angeles Reproductive Center?
Human- he is very kind and answers all of my questions, calls me himself to discuss issues as they arise, explains everything
Describe the protocols Marc Kalan used in your cycles at Los Angeles Reproductive Center and their degree of success.
Clomid, D&c, HSG, MRI
To test for fibroids and other uterine problems
Describe your experience with the nursing staff.
Good and kind for the most part
Describe your experience with Los Angeles Reproductive Center.
Kind and available doctor and staff, professional environment and space, well coordinated and organized, weaknesses would be some vagueness around experience of doctor and success rates, also the possible outcomes of IVF
Describe the costs associated with your care under Marc Kalan at Los Angeles Reproductive Center.
Pretty average and some things more affordable than other clinics
What specific things went wrong at Los Angeles Reproductive Center?
- Failed to call with results
- Failed to send your chart to another clinic
- Lost or damaged samples
Describe the specific things that went wrong at Los Angeles Reproductive Center.
They took a long time to send records to
Different clinic, also unclear why fetus from a miscarriage couldn’t be tested, something we were really relying on for diagnostics and to understand our recurrent loss
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
42 - 44
Treated
2017 - 2019
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss
10
10
He has been incredibly kind, considerate, available and attentive. He truly cares about you and your journey and wants the best for you. He is always accessible, including by text and will often check on you....
Dr Kalan tried IUI with chlomid as well as a trigger shot. He then tried IUI with some injectables to help me save money. When not successful, he encouraged IVF, which was his favored option from the start. I simply struggled with the cost. He also conducted various tests prior to treatment to ensure there were no complications.
They [Los Angeles Reproductive Ctr] are accommodating, available, comforting and communicative. Any time I needed to get in, or had a problem, they made time for me. They are also so warm and friendly and were always willing to chat with me.... I love all of them! They were helpful, friendly, available any time I had questions or needed help. They were extremely supportive and truly cared about my progress.
Age
42 - 44
Treated
2017 - 2019
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss
10
10
How was your experience with Marc Kalan at Los Angeles Reproductive Center?
He has been incredibly kind, considerate, available and attentive. He truly cares about you and your journey and wants the best for you. He is always accessible, including by text and will often check on you.
What's one piece of advice would you give a prospective patient of Marc Kalan at Los Angeles Reproductive Center?
Trust him and the process. Know that he will present all options and be honest with you.
During treatment, were you treated like a number or a human with Marc Kalan at Los Angeles Reproductive Center?
The entire staff is kind, compassionate and considerate. You are given individualized attention and truly cared for.
Describe the protocols Marc Kalan used in your cycles at Los Angeles Reproductive Center and their degree of success.
Dr Kalan tried IUI with chlomid as well as a trigger shot. He then tried IUI with some injectables to help me save money. When not successful, he encouraged IVF, which was his favored option from the start. I simply struggled with the cost. He also conducted various tests prior to treatment to ensure there were no complications.
Describe your experience with the nursing staff.
I love all of them! They were helpful, friendly, available any time I had questions or needed help. They were extremely supportive and truly cared about my progress.
Describe your experience with Los Angeles Reproductive Center.
They are accommodating, available, comforting and communicative. Any time I needed to get in, or had a problem, they made time for me. They are also so warm and friendly and were always willing to chat with me.
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Verified
This patient has provided documentation of treatment at this clinic.
4
3
Age
38 - 39
Treated
2016 - 2017
Success with this Doc
No
Treatment
Fertility Medications
Diagnosis
—
4
3
I did not begin treatment with this doctor [Dr. Marc Kalan]. I searched for other doctors after seeing him. ... In some ways, the doctor was patient and was passionate but other times, he was impatient as if he had somewhere to be. ... I wanted to spend more time with the doctor but he seemed in a hurry to go. ... It was my very first time visiting a fertility doctor.
I felt that the clinic [Los Angeles Reproductive Center] was cold and no one cared. There were barely anyone at the front desk monitoring the area. It did not seem like a warm place. Overall, I did not feel comfortable there. I wanted to spend more time with the doctor but he seemed in a hurry to go. ... I feel as if the clinic had too many other important patients and I happen to step in at the wrong time.
Age
38 - 39
Treated
2016 - 2017
Success with this Doc
No
Race
East Asian
Income
$0 - $49K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
—
4
3
How was your experience with Marc Kalan at Los Angeles Reproductive Center?
I felt that the clinic was cold and no one cared. There were barely anyone at the front desk monitoring the area. It did not seem like a warm place. Overall, I did not feel comfortable there. I wanted to spend more time with the doctor but he seemed in a hurry to go.
What's one piece of advice would you give a prospective patient of Marc Kalan at Los Angeles Reproductive Center?
Be more compassionate
During treatment, were you treated like a number or a human with Marc Kalan at Los Angeles Reproductive Center?
I felt like both a number and a human. In some ways, the doctor was patient and was passionate but other times, he was impatient as if he had somewhere to be.
Describe the protocols Marc Kalan used in your cycles at Los Angeles Reproductive Center and their degree of success.
I did not begin treatment with this doctor. I searched for other doctors after seeing him. I searched for over 10 doctors. Spoke to a few and met one more ferti
Describe your experience with Los Angeles Reproductive Center.
The clinic seemed cold. No one was at the front desk. I had to search for assistance. I believe having staff at the counter would be very effective as I was extremely nervous going there. It was my very first time visiting a fertility doctor.
Describe the costs associated with your care under Marc Kalan at Los Angeles Reproductive Center.
I believe it was around $10,000 per round.
What specific things went wrong at Los Angeles Reproductive Center?
- Failed to call with results
Describe the specific things that went wrong at Los Angeles Reproductive Center.
I feel as if the clinic had too many other important patients and I happen to step in at the wrong time.
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
—
Treated
2019
Success with this Doc
Yes
Treatment
IUI, 1 IVF
Diagnosis
PCOS, Unexplained
10
10
Dr. Winkler is very thorough, kind and compassionate. She explained every step of the process and was very proactive with my treatment. My husband and I felt very confident in her care. She is a wonderful doctor! ... Dr. Winkler explains everything really well and never made me feel rushed. She is kind and considerate. ... I really liked that it is a small practice [Los Angeles Reproductive Center] so I saw the doctor every visit.
I really liked that it is a small practice [Los Angeles Reproductive Center] so I saw the doctor every visit. When she [Dr. Winkler] was on vacation, I saw her partner a few times. I really liked her partner too! They are really good at scheduling appointments. I hardly had to wait and the longest wait was 20-30 minutes. The whole practice runs really smoothly, including the lab.
Age
—
Treated
2019
Success with this Doc
Yes
Race
Prefer not to answer
Income
—
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 1 IVF
Diagnosis
PCOS, Unexplained
10
10
How was your experience with Nurit Winkler at Los Angeles Reproductive Center?
Dr. Winkler is very thorough, kind and compassionate. She explained every step of the process and was very proactive with my treatment. My husband and I felt very confident in her care. She is a wonderful doctor!
During treatment, were you treated like a number or a human with Nurit Winkler at Los Angeles Reproductive Center?
Dr. Winkler explains everything really well and never made me feel rushed. She is kind and considerate.
Describe your experience with Los Angeles Reproductive Center.
I really liked that it is a small practice so I saw the doctor every visit. When she was on vacation, I saw her partner a few times. I really liked her partner too! They are really good at scheduling appointments. I hardly had to wait and the longest wait was 20-30 minutes. The whole practice runs really smoothly, including the lab.
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
34
Treated
2019
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
—
10
10
Dr Kalan made me and my husband feel confident and comfortable. He was very reassuring and we trusted him completely. We never felt rushed when we went to see him and he took the time to explain everything to us in terms we would understand...I had an ultrasound every 2-3 days and was closely monitored...He recommends single [embryo transfer], but ultimately it is the couples decision. He takes the time to explain risks and makes sure you understand before moving forward
15345 for egg retrieval, icsi, pgs testing [at Los Angeles Reproductive Center]...Whole clinic is great and everyone is so helpful. From the front desk to the billing department to the nurses taking blood, they are amazing. We always felt comfortable and we never had to wait long for our appointment. Only downside is the valet parking and no validation!...I must’ve sent a thousand emails and called with so many questions during my cycle and each concern was always addressed right away.
Age
34
Treated
2019
Success with this Doc
Yes
Race
South Asian
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
—
10
10
How was your experience with Marc Kalan at Los Angeles Reproductive Center?
Dr Kalan made me and my husband feel confident and comfortable. He was very reassuring and we trusted him completely. We never felt rushed when we went to see him and he took the time to explain everything to us in terms we would understand.
What's one piece of advice would you give a prospective patient of Marc Kalan at Los Angeles Reproductive Center?
Don’t be afraid to ask questions or to call the clinic or email them. I must’ve sent a thousand emails and called with so many questions during my cycle and each concern was always addressed right away.
During treatment, were you treated like a number or a human with Marc Kalan at Los Angeles Reproductive Center?
He always took the time to explain even the smallest questions or concerns I had and he always explained in ways we would understand. I felt like he knew and memorized each detail in my case every time I saw him, even if I know he has so many other patients
Describe the protocols Marc Kalan used in your cycles at Los Angeles Reproductive Center and their degree of success.
I took 2 vials of menopur, 250 our of Gonal f in the evenings for about 10 days. Also was put on Cetrotide. I had an ultrasound every 2-3 days and was closely monitored.
Describe your experience with your nurse at Los Angeles Reproductive Center. (Assigned nurse: Ivanna)
She always kept in touch exactly when she said she would. Great communication
Describe your experience with Los Angeles Reproductive Center.
Whole clinic is great and everyone is so helpful. From the front desk to the billing department to the nurses taking blood, they are amazing. We always felt comfortable and we never had to wait long for our appointment. Only downside is the valet parking and no validation!
Describe your experience with your monitoring appointments at Los Angeles Reproductive Center.
Appointments were always made at my convenience and we never had to wait long
Describe the costs associated with your care under Marc Kalan at Los Angeles Reproductive Center.
15345 for egg retrieval, icsi, pgs testing
Describe Marc Kalan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Los Angeles Reproductive Center.
He recommends single, but ultimately it is the couples decision. He takes the time to explain risks and makes sure you understand before moving forward
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Ask this reviewer a question about their experience with Marc Kalan at Los Angeles Reproductive Center.
Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
40
Treated
2019
Success with this Doc
No
Treatment
2 IUI, 4 IVF, 2 Egg Freezing
Diagnosis
PCOS, Poor Egg Quality
10
10
Dr Winkler is the most compassionate physician I met. She will always call/ email communicate in a timely manner. She is very knowledgeable and explains every steps in details and make sure to guide us to the best possible treatment plan ... First cycle - regular FSH cycle (with added menopour and antagonist) 30 eggs retrieved- 1 embryo - chemical pregnancy Second cycle - flare protocol 24 eggs retrieved- 4 embryos- chemical pregnancy
Both clinical and admin staff [LARC] are lack of professionalism and basic knowledge (and it is seems that they don’t really care). Manager will never say hello or greet us. Financial once threatened to cancel our cycle (as my husband was out of the country and we said we will send the payment the next day). ...They are not tech savvy, although they both young physicians, so don’t be surprised if your blood work report are not uploaded to your chart or that the staff didn’t update your treatment protocol. ...
Age
40
Treated
2019
Success with this Doc
No
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
2 IUI, 4 IVF, 2 Egg Freezing
Diagnosis
PCOS, Poor Egg Quality
10
10
How was your experience with Nurit Winkler at Los Angeles Reproductive Center?
Dr Winkler is the most compassionate physician I met. She will always call/ email communicate in a timely manner. She is very knowledgeable and explains every steps in details and make sure to guide us to the best possible treatment plan
What's one piece of advice would you give a prospective patient of Nurit Winkler at Los Angeles Reproductive Center?
The clinic staff is not as professional as they should. But the doctor is so wonderful, trust her!
During treatment, were you treated like a number or a human with Nurit Winkler at Los Angeles Reproductive Center?
Dr Winkler is extremely personal in her approach to patients
Describe the protocols Nurit Winkler used in your cycles at Los Angeles Reproductive Center and their degree of success.
First cycle - regular FSH cycle (with added menopour and antagonist)
30 eggs retrieved- 1 embryo - chemical pregnancy
Second cycle - flare protocol
24 eggs retrieved- 4 embryos- chemical pregnancy
Describe your experience with your nurse at Los Angeles Reproductive Center.
Lack of clinical understanding and not compassionate
Describe your experience with Los Angeles Reproductive Center.
The doctor is amazing! The staff is not so much. Financial team have zero compassion and nurses are lack clinical knowledge (and patient care). They are not tech savvy, although they both young physicians, so don’t be surprised if your blood work report are not uploaded to your chart or that the staff didn’t update your treatment protocol. Luckily the doctor is on top of everything regarding her patients. I would still recommend strongly to go.
Describe Nurit Winkler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Los Angeles Reproductive Center.
NA
What specific things went wrong at Los Angeles Reproductive Center?
- Failed to call in prescriptions to pharmacy
- Lost paperwork
- Lost appointments
- Failed to call with results
- Failed to order appropriate test
- Lost results
- Provided conflicting information
Describe the specific things that went wrong at Los Angeles Reproductive Center.
Both clinical and admin staff are lack of professionalism and basic knowledge (and it is seems that they don’t really care). Manager will never say hello or greet us. Financial once threatened to cancel our cycle (as my husband was out of the country and we said we will send the payment the next day).
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
31
Treated
2019
Success with this Doc
Yes
Treatment
Embryo Freezing
Diagnosis
Other
10
10
Dr. Winkler was warm and caring. She listened to our unusual circumstance and financial situation. She listened to questions about Natural IVF to Mini IVF to regular IVF and talked them through with us in our situation. ... In our first consultation she also recommended my partner take the genetics testing since I had already and was a carrier for 1 vulnerability.
The Clinic [Los Angeles Repro Ctr] was in a high rise building and the view was beautiful. The office is VERY clean and comfortable. ... I absolutely loved they had more "natural" options although we decided what was best was regular IVF. I like having the option of not getting on BC and having the DR follow MY cycle instead of my cycle being manipulated to try to fit into the Doctors schedule, like other clinics.
Age
31
Treated
2019
Success with this Doc
Yes
Race
Latino
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
Embryo Freezing
Diagnosis
Other
10
10
How was your experience with Nurit Winkler at Los Angeles Reproductive Center?
Dr. Winkler was warm, caring, informative, very patient with us and understanding of our desires and obstacles. She spoke with us in detail about the pro's and Con's of natural IVF, Mini IVF and regular IVF with our unique situation. In our first consultation she also recommended my partner take the genetics testing since I had already and was a carrier for 1 vulnerability. We agreed and she arranged and set it up as soon as we walked out of her office. We didn't feel like we were inconveniencing anyone and that everyone was there for just us lol. We cannot wait to continue working with Dr. Winkler.
During treatment, were you treated like a number or a human with Nurit Winkler at Los Angeles Reproductive Center?
Dr. Winkler was warm and caring. She listened to our unusual circumstance and financial situation. She listened to questions about Natural IVF to Mini IVF to regular IVF and talked them through with us in our situation. She also told me her clinic does the surgery for egg retrieval every day to follow the females cycle. She gave options financially and her professional opinion about what what process would work best for us. We couldn't be happier we found her.
Describe your experience with Los Angeles Reproductive Center.
The Clinic was in a high rise building and the view was beautiful. The office is VERY clean and comfortable. The strengths of the clinic is DR. Winkler, and her staff. Everyone seemed to love their job. I absolutely loved they had more "natural" options although we decided what was best was regular IVF. I like having the option of not getting on BC and having the DR follow MY cycle instead of my cycle being manipulated to try to fit into the Doctors schedule, like other clinics.
Describe the costs associated with your care under Nurit Winkler at Los Angeles Reproductive Center.
We were quotes a price and given a couple options for costs of hormones
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