Los Angeles Reproductive Center

2 doctors work here

Rated 7.7
Strongly recommend: 61%Neutral: 19%Don't recommend: 19%7.7
61% strongly recommend
19 reviews
Operations
7.9
7.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
7.8
7.8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.2
7.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
7.7
7.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
6.7
6.7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
400
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 4 offices

Bakersfield
8305 Brimhall Rd. Bldg 1600 Ste 1602
Bakersfield, CA 93312
Encino
16055 Ventura Blvd, Suite 1127
Encino, CA 91436
Los Angeles
10921 Wilshire Blvd , Suite 700
Los Angeles, CA 90024
Thousand Oaks
77 Rolling Oaks Dr, Suite 306
Thousand Oaks, CA 91361
Show 2 more

19 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 35
1 IVF
Unexplained
Income $200K - $499K
Nurse or HC Services
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Every step of the way, Dr Kalan brought an unprecedented level of warmth and attentiveness to his approach. We never felt rushed at our appointments as he always took the extra time to answer our questions and made himself available after office hours. He also brought a sense of humor that put us at ease and made us feel at home with him and his team...Dr. Kalan’s confidence in his expertise and his emotional intelligence became two unwavering pillars that kept us afloat in obtaining pregnancy success with our third transfer...
This clinic [Los Angeles Reproductive Center] is amazing. I saw Dr. Kalan every visit and received exceptional care...We specifically worked closely with Maggie [nurse] who is amazing and detail-oriented, ensuring a smooth process...Dr. Kalan’s confidence in his expertise and his emotional intelligence became two unwavering pillars that kept us afloat in obtaining pregnancy success with our third transfer...
How was your experience with Marc Kalan at Los Angeles Reproductive Center?
Our experience with Dr. Kalan was nothing short of incredible. From our first meeting, there was something special about him that put us at ease. Pursuing IVF can be such a difficult journey, physically, emotionally, and financially, but Dr. Kalan’s confidence in his expertise and his emotional intelligence became two unwavering pillars that kept us afloat in obtaining pregnancy success with our third transfer.
What's one piece of advice would you give a prospective patient of Marc Kalan at Los Angeles Reproductive Center?
Don't be afraid to ask him questions. He always takes his time in answering questions and makes sure you're clear on the process.
During treatment, were you treated like a number or a human with Marc Kalan at Los Angeles Reproductive Center?
Every step of the way, Dr Kalan brought an unprecedented level of warmth and attentiveness to his approach. We never felt rushed at our appointments as he always took the extra time to answer our questions and made himself available after office hours. He also brought a sense of humor that put us at ease and made us feel at home with him and his team.
Describe the protocols Marc Kalan used in your cycles at Los Angeles Reproductive Center and their degree of success.
While I don't remember the exact protocol, I do remember appreciating that Dr. Kalan was thoughtful in preventing OHSS during the egg retrieval process. I had a large number of eggs and he made sure to take that into consideration before/during/after retrieval. We also did ICSI and tested all embryos. In the end we had I think 19 PGS-tested "normal" embryos.
Describe your experience with your nurse at Los Angeles Reproductive Center. (Assigned nurse: Maggie)
We specifically worked closely with Maggie who is amazing and detail-oriented, ensuring a smooth process.
Describe your experience with Los Angeles Reproductive Center.
This clinic is amazing. I saw Dr. Kalan every visit and received exceptional care. I really don't have anything negative to say. This clinic was worth every penny for us, we would choose them again 100x over.
Describe Marc Kalan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Los Angeles Reproductive Center.
We transferred one embryo each on the first and second transfers and then on the third transferred two (and both stuck!). We completely agreed with Dr. Kalans rationale for this approach.
10
Doctor
Marc Kalan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Los Angeles Reproductive Center
Encino
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unknown Success
NPS
10
NPS
10
Age 40 - 42
2 IUI
12 Embryo Freezing
Diminished Ovarian Reserve
South Asian
Income $500K+
1st of 2 Docs
IVF With Other Docs
2 Embryo Freezing With Other Docs
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Winkler is totally open to complementary treatment which is very important to me...She's always looking for ways to optimize the protocol. She's also been incredibly helpful introducing us to surrogacy agencies and giving candid advice on how to find the right Gestational Carrier...I see her often enough that I can usually ask her my questions in person, but if we have further issues I set up a phone appointment (free of charge) or even text her (I try not to abuse this privilege).
[the LA Reproductive Center nurses are] competent, caring and straightforward. I do follow up when I haven't gotten answers to my questions before EOD, but someone always responds...You may have to wait for your appointment time. If you are trying for natural retrievals, you will require a lot of appointments and it's better to have a very flexible work situation. I have made it my full-time job and I politely follow up if I haven't gotten answers to urgent questions; the clinic always gets me an answer.
How was your experience with Nurit Winkler at Los Angeles Reproductive Center?
Dr. Winkler and her partner Dr. Mark Kalan sometimes alternate days in the office, but she makes all the decisions about my treatments in conjunction with input from me and my TCM doctor. Dr. Winkler is totally open to complementary treatment which is very important to me. I do have a diminished ovarian reserve so we figured out early on I would likely be a poor responder to stims, so she's willing to do cycles as naturally as I want (only drugs we use are Ganirelix antigen and Ovidrel trigger). She's always looking for ways to optimize the protocol. She's also been incredibly helpful introducing us to surrogacy agencies and giving candid advice on how to find the right Gestational Carrier. In fact, every agent we talked to is eager to work with her again because she has such a good reputation, which in our opinion is well-earned. I see her often enough that I can usually ask her my questions in person, but if we have further issues I set up a phone appointment (free of charge) or even text her (I try not to abuse this privilege).
What's one piece of advice would you give a prospective patient of Nurit Winkler at Los Angeles Reproductive Center?
Dr. Winkler is the least ego-centric fertility doctor I have ever encountered. If you have ideas about how to approach your treatment, she will discuss them in detail. Be proactive!
During treatment, were you treated like a number or a human with Nurit Winkler at Los Angeles Reproductive Center?
Dr. Winkler offers me genuine care and attention. Throughout the process, she always makes herself available for our questions and never rushes us. My case is unique; I've been undergoing unstimulated egg retrievals, to bank embryos one at a time, trying to find the rare normal ones. Most doctors won't bother with this type of case, but Dr. Winkler has been kind, patient, and open to treating me.
Describe your experience with your nurse at Los Angeles Reproductive Center. (Assigned nurse: Ivanna Castillo)
Ivanna, Joana & Yang are the third-party coordinators I have worked with. They're competent, caring and straightforward. I do follow up when I haven't gotten answers to my questions before EOD, but someone always responds. Maribel & Maggie have also helped with my case, and Crystal before she moved clinics. Dora the phlebotomist is very sweet and skilled. The front desk staff Maria, Linda & Yajira are kind and easy to work with. In finance, Claudia is more businesslike; Lily is extremely personable and made it a point to correct a billing error in my favor.
Describe your experience with Los Angeles Reproductive Center.
You may have to wait for your appointment time. If you are trying for natural retrievals, you will require a lot of appointments and it's better to have a very flexible work situation. I have made it my full-time job and I politely follow up if I haven't gotten answers to urgent questions; the clinic always gets me an answer. Blood drawn before noon will yield results by 5. The two partners fill in for each other for ultrasounds and can even do procedures according to your primary doctor's specifications.
What specific things went wrong at Los Angeles Reproductive Center?
  • Provided conflicting information
Describe the specific things that went wrong at Los Angeles Reproductive Center.
The main thing that went wrong was not listed above. One time the anesthesiologist put me under before Dr. Winkler checked whether I'd ovulated by ultrasound and unfortunately the main follicles we were trying to retrieve from was already collapsed. I probably wouldn't have gone forward with the procedure since the secondary follicle was small. I expressed my grievance to Dr. Winkler by phone and she took my issue very seriously and put into place a system by which all personnel know not to administer anesthesia before the ultrasound has been performed. She referred to it as a matter of informed consent, so I knew she understood my side of it. Otherwise, there have been a couple times when the dosage referenced in my pre-procedure email was incorrect (but the Rx was fine) so I panicked but was able to confirm with the staff it was just a typo.
10
Doctor
Nurit Winkler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Los Angeles Reproductive Center
Encino
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022, Successful
NPS
10
NPS
10
Age 48
Donor Eggs
East Asian
Income $50K - $99K
Operations
1st of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Winkler] has a warm bedside manner and seems to know you as an individual patient...She has good judgement and can communicate about the issues to navigate through each step of this tricky and emotional processes of fertility. She responded well when asking about different aspects that we researched and wanted to know more about. One of the great things is that she is accessible...
After extensive research we were drawn to this clinic [Los Angeles Reproductive Center] because it has incredible results for donor egg operations. It also has an intimate size allowing it to be experienced and large enough to be competent and have good facilities and systems, but not too big that you get lost as a patient...she [nurse Joana] managed the donor co-ordination for us and we travelled to this clinic. She was very responsive and clearly experienced at her job. She had good communication with the doctor...
How was your experience with Nurit Winkler at Los Angeles Reproductive Center?
She is clearly very experienced and knowledgeable and passionate about her job. She has a warm bedside manner and seems to know you as an individual patient, despite obviously having many patients to see. She has good judgement and can communicate about the issues to navigate through each step of this tricky and emotional processes of fertility. She responded well when asking about different aspects that we researched and wanted to know more about. One of the great things is that she is accessible. I do think the best results will be achieved between patient and doctor if you are as informed as possible and use the time with her to get the value from her experience and judgement. This is always our approach anyway, and that's what we did. We can't fully say what it would be like if we turned up without knowing anything at all, but believe that she would be just as good in that situation because of her experience.
What's one piece of advice would you give a prospective patient of Nurit Winkler at Los Angeles Reproductive Center?
She clearly has every intention to make your treatment work and your experience a good one. She is experienced and has a good bedside manner. If you do your part and be as informed as possible, your chances with her will likely be as good as you will find anywhere.
During treatment, were you treated like a number or a human with Nurit Winkler at Los Angeles Reproductive Center?
Dr Winkler and the clinic team kept a good standard of care, and she herself was responsive and had a good manner.
Describe the protocols Nurit Winkler used in your cycles at Los Angeles Reproductive Center and their degree of success.
We were a standard donor egg retrieval and transfer process, using hormone replacement standard protocol. we did consider a few different protocols but went with the standard. It required the doctor to work with an outside donor on our behalf so the doctors manner and the clinics ability to manage this was important, with meds for her and timing co-ordination for us. We also travelled for this transfer.
Describe your experience with your nurse at Los Angeles Reproductive Center. (Assigned nurse: Joana)
We dealt a lot with Joana as she managed the donor co-ordination for us and we travelled to this clinic. She was very responsive and clearly experienced at her job. She had good communication with the doctor. Overall she was great. Again, we were the type of patient who was proactive and researched things and asked questions. This worked great with Joana and that's what I would recommend to patients. We can't say how it would have been had we known nothing about any of the processes and waited for her to organize everything.
Describe your experience with Los Angeles Reproductive Center.
After extensive research we were drawn to this clinic because it has incredible results for donor egg operations. It also has an intimate size allowing it to be experienced and large enough to be competent and have good facilities and systems, but not too big that you get lost as a patient. Dr Winkler was the other reason, as she had a great manner and is experienced, and I liked it that the Dr was running the clinic so that she really wanted to make it work, for our and her benefit. We met Dr Kalan once when Dr Winkler couldn't attend and he was supportive and good also. These reasons proved to be correct and overall the clinic was great. We had one not great experience with one of the supporting nursing staff who was not too friendly and rough with the blood taking sample. Mostly the other clinic team members were competent enough and friendly enough. our point of contact was mostly exclusively through the one nurse co-ordinator who was great. The finance lady was easy to communicate with and everything was smooth in that area.
Describe the costs associated with your care under Nurit Winkler at Los Angeles Reproductive Center.
Cost wise we felt this clinic was well priced for California and the results they get. I think we spent around 30,000 for donor retrieval and transfer etc, but they are up front with costs and can let you know if you get in touch with them. We were sensitive to this as we had a terrible experience with a top end clinic before coming here that claimed to be fantastic and just was not. We felt LARC was good value for money because you are getting good quality Drs and embryologist and lab, in LA.
Describe Nurit Winkler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Los Angeles Reproductive Center.
she suggested single transfer and genetic testing before hand to increase chances
10
Doctor
Nurit Winkler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Los Angeles Reproductive Center
Encino
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2021, Unsuccessful
NPS
0
NPS
0
Age 39 - 41
1 Egg Freezing
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Writer
3rd of 6 Docs
IVF With Other Docs
2 Egg Freezing With Other Docs
3 Embryo Freezing With Other Docs
Donor Eggs With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Kalan] never seemed to know where we were or who we were. He was always short on time, hard to reach, and it seemed like he had far too many patients on his roster...after months of shots, acupuncture, prayer and preparation we flew to LA during the pandemic for the transfer, where I asked him why he hadn’t performed the saline test he’d mentioned previously. “Whoops!” He said. Whoops? He’d forgotten. Thousands of dollars, travel, injections and stress and he’d forgotten a very basic part of this job. In doing the test that day he learned there was an obstruction in my uterus, so instead of doing the transfer, he said I now needed surgery...
have never seen a practice [Los Angeles Reproductive Center] that’s so disorganized, chaotic, and uncaring...we interfaced with his [Dr. Kalan's] staff, who never seemed to know where we where or *who* we were — after paying them upwards of $30k, they’d call me by the wrong name, and instruct me to come into the office when we’d literally spoken the day before about me being on the other coast...
How was your experience with Marc Kalan at Los Angeles Reproductive Center?
Please, whatever you do, find a different practice — your fertility and ability to build a family is far too important. I’ve been to a lot of different fertility clinics (we’ve moved a lot, and dealt with years of fertility struggles) and have never seen a practice that’s so disorganized, chaotic, and uncaring — working with Dr. Marc Kalan was frustrating but more than that, heartbreaking. For months we worked to find an egg donor, after which we only got one embryo from 24 eggs, and the donor had such a bad experience she decided to never donate again. Trying to stay positive, I chalked that up to bad luck and circumstance. The pandemic hit and so we had to leave LA to go east, but Marc insisted he do the transfer back in LA. While we were gone we interfaced with his staff, who never seemed to know where we where or *who* we were — after paying them upwards of $30k, they’d call me by the wrong name, and instruct me to come into the office when we’d literally spoken the day before about me being on the other coast. It felt like I was interfacing with an Arby’s where they couldn’t get my order right — only this ain’t sandwiches, it’s my fertility. I should have stopped it there but I was trying to remain positive and trust Dr. Kalan. Finally, after months of shots, acupuncture, prayer and preparation we flew to LA during the pandemic for the transfer, where I asked him why he hadn’t performed the saline test he’d mentioned previously. “Whoops!” He said. Whoops? He’d forgotten. Thousands of dollars, travel, injections and stress and he’d forgotten a very basic part of this job. In doing the test that day he learned there was an obstruction in my uterus, so instead of doing the transfer, he said I now needed surgery. Terrified and sad, the next day we came in for a blood draw to prepare for the surgery and, upon arriving at hour hotel, got a call from his staff — they forgot to draw the right amount of blood. And that’s when I was done. Nothing — and I mean nothing — was done correctly at LARC. If they can’t do a basic blood draw, how can I let them put me under anesthesia? I flew home immediately and went to an OBGYN in my hometown… who told me there was no obstruction. So even that was incorrect. I had the embryo sent east and had a lovely experience at a different clinic. Dr. Kalan’s office refused to pay for travel, apologize, or take responsibility for any of their mistakes. Please, go elsewhere. I wish I had. I’ve had a miscarriage before — working with Dr. Marc Kalan was worse.
What's one piece of advice would you give a prospective patient of Marc Kalan at Los Angeles Reproductive Center?
Find a different doctor
During treatment, were you treated like a number or a human with Marc Kalan at Los Angeles Reproductive Center?
He never seemed to know where we were or who we were. He was always short on time, hard to reach, and it seemed like he had far too many patients on his roster.
Describe your experience with your nurse at Los Angeles Reproductive Center. (Assigned nurse: Joana Vasile )
She never seemed to know where we were, forgot basic information we'd already shared -- she didn't even seem to read our emails. She rarely explained what was going on, and forgot to order tests. I was surprised to find out she had a nursing degree -- i thought she was a low-level assistant with how little she knew or cared.
Describe your experience with Los Angeles Reproductive Center.
It's hard to evaluate the overall clinic given how bad my experience was with the doctor and nurse -- based on how terrible that was, my review would be, don't go there. When mistakes were made, they never took responsibility for them. The only thing they were good at emailing about was money owed them -- that they were on top of. Nothing else.
Describe the costs associated with your care under Marc Kalan at Los Angeles Reproductive Center.
It was like $30k -- not cheap. And the same as a Beverly Hills clinic.
What specific things went wrong at Los Angeles Reproductive Center?
  • Failed to order appropriate test
  • Failed to convey critical information
  • Lost or damaged samples
  • Canceled a cycle due to clinic error
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Los Angeles Reproductive Center.
They forgot to order tests that were critical, and we flew across the country for. I had to remind them. Then they forgot to order the correct bloodwork. They said i had a blockage in my uterus when I didn't. Literally every step of the process was rife with errors and mistakes.
0
Doctor
Marc Kalan
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
3 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
1 of 5
0
Clinic
Los Angeles Reproductive Center
Encino
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
2 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
5
NPS
7
Age 38
1 IVF
East Asian
Income $200K - $499K
Only Doc Seen
IUI With Other Docs
Doesn't Recommend
Neutral
Success w/ Doc Too early to know
Dr. Kalan is very gregarious and outgoing. He tries to call back and email back quickly....He tries to understand. However, he is frequently pre-occupied, causing him to not explain everything, particularly what will happen in the future. He seems too busy to explain things thoroughly ahead of time, causing him to have to explain after the fact or to correct his staff....We went through the standard injections/IVF treatment but stopped short of implantation due to COVID-19. Our eggs are frozen. Make sure the doctor checks his staff's ordering of medication to make sure you have enough of all the drugs you need.
Staff [at Los Angeles Reproductive Center] is friendly and the doctors seem highly knowledgeable....However, served by an ill-trained staff, the doctors seem too rushed to explain things clearly. This seems to echo other reviews: the doctors are kind and knowledgeable but the staff is not competent....Extremely poor communication. Very rushed. Frequently emailed late or not at all. Had to email her to get instructions, etc. Not clear in explaining results, i.e. telling how many eggs, embryos, we got, causing us to ask for clarification
How was your experience with Marc Kalan at Los Angeles Reproductive Center?
Dr. Kalan is knowledgeable and outgoing. He tries to understand. However, he is frequently pre-occupied, causing him to not explain everything, particularly what will happen in the future. He seems too busy to explain things thoroughly ahead of time, causing him to have to explain after the fact or to correct his staff. We liked his personality but his staff is horrible and he's too busy to overcome the mistakes his staff makes in real time.
What's one piece of advice would you give a prospective patient of Marc Kalan at Los Angeles Reproductive Center?
Have him explain ahead of time what needs to be done, even it requires multiple, separate consults in person or by phone, so you know what to expect and how to prepare. Before each major stage, i.e. injections, retrieval, fertilization, implantation, make him explain what will happen and how to prepare.
During treatment, were you treated like a number or a human with Marc Kalan at Los Angeles Reproductive Center?
Dr. Kalan is very gregarious and outgoing. He tries to call back and email back quickly.
Describe the protocols Marc Kalan used in your cycles at Los Angeles Reproductive Center and their degree of success.
We went through the standard injections/IVF treatment but stopped short of implantation due to COVID-19. Our eggs are frozen. Make sure the doctor checks his staff's ordering of medication to make sure you have enough of all the drugs you need.
Describe your experience with your nurse at Los Angeles Reproductive Center. (Assigned nurse: Margarita Rodriguez)
Very few good things to say about her. Extremely poor communication. Very rushed. Frequently emailed late or not at all. Had to email her to get instructions, etc. Not clear in explaining results, i.e. telling how many eggs, embryos, we got, causing us to ask for clarification. She is not a bad person; she tries to be gregarious also. Perhaps she is too busy. But she made our experience unnecessarily stressful and confusing. Dr. Kalan is ill-served by her.
Describe your experience with Los Angeles Reproductive Center.
Staff is friendly and the doctors seem highly knowledgeable. If this were a review of competency, we have confidence in their abilities as physicians. However, served by an ill-trained staff, the doctors seem too rushed to explain things clearly. This seems to echo other reviews: the doctors are kind and knowledgeable but the staff is not competent. This puts the doctors in the unfortunate position of having to do their staff's work by explaining clearly what the staff should have been able to explain clearly at the start. We consulted with two other doctors before Kalan. We liked Kalan the best but his staff was easily the least competent of the 3. He deserves better.
Describe the costs associated with your care under Marc Kalan at Los Angeles Reproductive Center.
We can't completely review billing yet. Through work, we have a fertility benefit and the benefit is doled out through a third party that is billed directly by Kalan's office. We've had some snafus so far but not seen the final billing so we reserve judgment. We can say one of the billing coordinators is much more helpful than the other in the office.
Describe Marc Kalan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Los Angeles Reproductive Center.
We have not implanted yet due to COVID-19.
What specific things went wrong at Los Angeles Reproductive Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Los Angeles Reproductive Center.
Unclear conveyance of results multiple times, some drug order issues, failure to explain how to prepare for certain procedures ahead of time. All staff issues.
5
Doctor
Marc Kalan
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Adaptability
3 of 5
7
Clinic
Los Angeles Reproductive Center
Encino
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unsuccessful
NPS
7
NPS
9
Age 42
1 IVF
Diminished Ovarian Reserve
Endometriosis
European
Income $50K - $99K
2nd of 2 Docs
4 IUI With Other Docs
Neutral
Strongly Recommends
Unsuccessful
Dr. Winkler always takes the time to talk with me when I have questions and has a way of explaining things where she doesn't sway you one way or the other but just gives you the facts and lets you decide how you want to proceed...If I expressed concerns about money, she tried to find ways to help me save...she didn't really fill us in on what we needed to know until I asked questions later.
[Los Angeles Reproductive Center]Strengths: The clinic is very nice physically with nice waiting and patient rooms (also my husband liked the "sample" rooms...The clinic staff, nurses, and doctors are all friendly and knowledgeable. I had a positive experience and despite the negative outcome, I think they did everything right... Weaknesses: Scheduling...You do have to pay for valet parking
How was your experience with Nurit Winkler at Los Angeles Reproductive Center?
Dr. Winkler was very patient with any questions I had. During the first visit, we weren't really sure what to ask but after I did research and had more questions, she spent a good amount of time on the phone with me to answer every question I had. If I expressed concerns about money, she tried to find ways to help me save. She was always warm and comforting in the appointments and gave me the information I needed to decide if I wanted to move forward with the cycle (even though I only had five follicles to start with). Even with the bad news about our abnormal embryos, she gave us our options of how to move forward, what she would change, and the facts surrounding success rates and is letting us decide. Despite the negative outcome, I think Dr. Winkler and her team did everything right.
What's one piece of advice would you give a prospective patient of Nurit Winkler at Los Angeles Reproductive Center?
Do some research before going in for a consultation and have a list of questions ready. We didn't and she didn't really fill us in on what we needed to know until I asked questions later.
During treatment, were you treated like a number or a human with Nurit Winkler at Los Angeles Reproductive Center?
Dr. Winkler always takes the time to talk with me when I have questions and has a way of explaining things where she doesn't sway you one way or the other but just gives you the facts and lets you decide how you want to proceed.
Describe the protocols Nurit Winkler used in your cycles at Los Angeles Reproductive Center and their degree of success.
Due to my age of 41, Dr. Winkler did a modified mini IVF protocol explaining that at my age with diminished ovarian reserve that it wasn't about quantity but about quality. Clomid-2 pills every day for 5 days Menopur-2 vials every day for 8 days Gonal F-every day for 8 days Omnitrope-every other day Cetritide- starting day 5 Lupron to trigger Novarel to trigger On day 11 of my cycle, we did the egg retrieval which resulted in 3 of 3 eggs retrieved. Of these, they informed me that one fertilized normally and one fertilized abnormally. However, on day 6, they informed me that two had grown into blastocysts. These were sent for testing and both were abnormal. Dr. Winkler explained that my eggs were of good quality for both of them to have grown to blastocysts but the quality of the egg doesn't mean that the embryo will be normal.
Describe your experience with the nursing staff at Los Angeles Reproductive Center.
The nurses were amazing. Always comforting and very thorough in their explanations. They sent emails with videos to further teach us how to do the injections and were always available by email for other questions.
Describe your experience with Los Angeles Reproductive Center.
Strengths: The clinic is very nice physically with nice waiting and patient rooms (also my husband liked the "sample" rooms a lot better than the kaiser ones ;). Dr. Winkler has been willing to help me by completing the doctors portion of multiple grant applications on her own time. The clinic staff, nurses, and doctors are all friendly and knowledgeable. I had a positive experience and despite the negative outcome, I think they did everything right and everything they could. Weaknesses: Scheduling appointments that worked for me was pretty hard. They usually only gave me one, maybe two, options for appointments in person and over the phone so make sure that if you have a full time job, like me, that your boss understands that you may be taking sick time a lot during this. You do have to pay for valet parking in the building so bring cash along. I'd say the biggest weakness is that the traffic getting to the clinic is bad at most times of the day being located in Encino on Ventura Blvd so leave early so you aren't adding more stress to an already stressful situation. Also, it does seem that this clinic may be slightly more expensive than others so check your options.
Describe the costs associated with your care under Nurit Winkler at Los Angeles Reproductive Center.
Embryo banking option: $13,845 - included Ultrasounds, in cycle blood tests, intravenous set up, oocyte extraction, oocyte identification from follicular fluid, sperm capacitation/wash, culture of oocytes, fertilization of oocytes, embryo culture, embryo freezing and 1 year of storage, anesthesia, ICSI, PGS screening $150 - first Ultrasound $3,809 - medications $300 -fragmentation semen analysis $349 - Genetic testing for both partners
Describe Nurit Winkler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Los Angeles Reproductive Center.
We did not get to this stage
7
Doctor
Nurit Winkler
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Los Angeles Reproductive Center
Encino
NPS
Operations
5 of 5
Scheduling
1 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unsuccessful
NPS
8
NPS
9
Age 37
1 IVF
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
8 IUI With Other Docs
Neutral
Strongly Recommends
Unsuccessful
Write everything down - he [Dr. Marc Kalan] talks fast and sometimes I’d forget what he said so I was unable to follow up... is warm and energizing, yet also calming. He joked with me, was delicate when giving bad news and allowed us to ask billions of questions. He never rushed us out of the appointments and was a positive force...a last minute change was made to Lupron. Problem was a)already spent a billion dollars on 1st trigger that is not useless in my fridge. And b) the lupron was specialized and came from a compound pharmacy so we had to wait for the pharmacy to mix it and pay out of pocket. Md office told us it’d be ~$150 total but it was $450 total. The last minute change was because md was worried about hyper stimulating the ovaries.
[Los Angeles Reproductive Center is a] Small office, very little street parking (1-2hours max), valet parking everywhere else. I waited an hour after my appt time (1st appt after lunch, there were 6 others scheduled at the same time). Mostly friendly and warm staff, except the financial coordinator. She was very brash and cold...Julie [nurse] was kind, patient, helpful and easy to talk to. Some things I had to contact her multiple times about as she didn’t always follow up. We built an easy rapport. I wish she would have followed up at after my cycle as I could have used the support.
How was your experience with Marc Kalan at Los Angeles Reproductive Center?
Dr Kalan is warm and energizing, yet also calming. He joked with me, was delicate when giving bad news and allowed us to ask billions of questions. He never rushed us out of the appointments and was a positive force.
What's one piece of advice would you give a prospective patient of Marc Kalan at Los Angeles Reproductive Center?
Write everything down - he talks fast and sometimes I’d forget what he said so I was unable to follow up
During treatment, were you treated like a number or a human with Marc Kalan at Los Angeles Reproductive Center?
Dr Kalan looks me in the eyes and says my name, doesn’t just look at my chart.
Describe the protocols Marc Kalan used in your cycles at Los Angeles Reproductive Center and their degree of success.
Menopur, gonal-f, cetrotide. A trigger shot (unknown name) was also prescribed but a last minute change was made to Lupron. Problem was a)already spent a billion dollars on 1st trigger that is not useless in my fridge. And b) the lupron was specialized and came from a compound pharmacy so we had to wait for the pharmacy to mix it and pay out of pocket. Md office told us it’d be ~$150 total but it was $450 total. The last minute change was because md was worried about hyper stimulating the ovaries.
Describe your experience with your nurse at Los Angeles Reproductive Center. (Assigned nurse: Julie)
Julie was kind, patient, helpful and easy to talk to. Some things I had to contact her multiple times about as she didn’t always follow up. We built an easy rapport. I wish she would have followed up at after my cycle as I could have used the support.
Describe your experience with Los Angeles Reproductive Center.
Small office, very little street parking (1-2hours max), valet parking everywhere else. I waited an hour after my appt time (1st appt after lunch, there were 6 others scheduled at the same time). Mostly friendly and warm staff, except the financial coordinator. She was very brash and cold.
8
Doctor
Marc Kalan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
9
Clinic
Los Angeles Reproductive Center
Encino
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
9
NPS
10
Age 36 - 37
3 IUI
Nurse or HC Services
1st of 2 Docs
2 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Kalan was fantastic! His caring bedside manner was appreciated and his entire staff is awesome...They were friendly, knowledgeable and caring. As a travel patient, I had to plan my trips precisely and I was always informed of the next steps. I appreciate their care and kindness...I was montored frequently and Dr. Kalan knew when to trigger for IUI. I loved my experience with him!
This [Los Angeles Reproductive Center] clinic is beautiful. From the moment you walk in, it feels very peaceful. The front office staff are friendly and kind when you walk in...I have nothing but good experiences...For IUI, it was around $4-5,000. I didn’t move on to IVF, but if I remember, it was around $20-26,000...This journey is not always happy and they were there to hold your hand or talk with you when you needed.
How was your experience with Marc Kalan at Los Angeles Reproductive Center?
I was very pleased with Dr. Kalan and his entire staff. They were friendly, knowledgeable and caring. As a travel patient, I had to plan my trips precisely and I was always informed of the next steps. I appreciate their care and kindness.
What's one piece of advice would you give a prospective patient of Marc Kalan at Los Angeles Reproductive Center?
Be sure to bring your list of questions! This journey can be overwhelming, Scary and unknown. Dr. Kalan is very kind and you are in good hands.
During treatment, were you treated like a number or a human with Marc Kalan at Los Angeles Reproductive Center?
Dr. Kalan was fantastic! His caring bedside manner was appreciated and his entire staff is awesome. I had Dr. Winkler when he was unavailable and she was equally amazing!
Describe the protocols Marc Kalan used in your cycles at Los Angeles Reproductive Center and their degree of success.
I don’t remember the exact medications, but I know I used Clomid. I was montored frequently and Dr. Kalan knew when to trigger for IUI. I loved my experience with him!
Describe your experience with your nurse at Los Angeles Reproductive Center.
Everyone is the office was kind, compassionate and friendly. This journey is not always happy and they were there to hold your hand or talk with you when you needed.
Describe your experience with Los Angeles Reproductive Center.
This clinic is beautiful. From the moment you walk in, it feels very peaceful. The front office staff are friendly and kind when you walk in. There is a coffee machine and a beautiful view out the window. Everyone was great and I have nothing but good experiences.
Describe the costs associated with your care under Marc Kalan at Los Angeles Reproductive Center.
For IUI, it was around $4-5,000. I didn’t move on to IVF, but if I remember, it was around $20-26,000.
9
Doctor
Marc Kalan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Los Angeles Reproductive Center
Encino
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
8
Age 38
1 Fertility Medications
Recurrent Pregnancy Loss
South Asian
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
He [Dr. Kalan] was thorough and patient with us and explained things well. My only concern was he was vague about the particular situation I had in terms of his experience treating this condition and typical success rates and outcomes. He also forgot one important detail about my story during one conversation (recurrent miscarriage), and I feel like he could have been more thorough about what testing I need and could have explained that better.
Kind and available doctor and staff, professional environment and space, well coordinated and organized, weaknesses would be some vagueness around experience of doctor and success rates, also the possible outcomes of IVF ... They took a long time to send records to Different clinic, also unclear why fetus from a miscarriage couldn’t be tested, something we were really relying on for diagnostics and to understand our recurrent loss
How was your experience with Marc Kalan at Los Angeles Reproductive Center?
Dr Kalan is a very compassionate and kind doctor. He was thorough and patient with us and explained things well. My only concern was he was vague about the particular situation I had in terms of his experience treating this condition and typical success rates and outcomes. He also forgot one important detail about my story during one conversation (recurrent miscarriage), and I feel like he could have been more thorough about what testing I need and could have explained that better. Overall he is kind and patient and I appreciate that and seems to know his stuff for the most part. He is also very available
What's one piece of advice would you give a prospective patient of Marc Kalan at Los Angeles Reproductive Center?
Try to get a better understanding of his success rates with your issue
During treatment, were you treated like a number or a human with Marc Kalan at Los Angeles Reproductive Center?
Human- he is very kind and answers all of my questions, calls me himself to discuss issues as they arise, explains everything
Describe the protocols Marc Kalan used in your cycles at Los Angeles Reproductive Center and their degree of success.
Clomid, D&c, HSG, MRI To test for fibroids and other uterine problems
Describe your experience with the nursing staff at Los Angeles Reproductive Center.
Good and kind for the most part
Describe your experience with Los Angeles Reproductive Center.
Kind and available doctor and staff, professional environment and space, well coordinated and organized, weaknesses would be some vagueness around experience of doctor and success rates, also the possible outcomes of IVF
Describe the costs associated with your care under Marc Kalan at Los Angeles Reproductive Center.
Pretty average and some things more affordable than other clinics
What specific things went wrong at Los Angeles Reproductive Center?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Lost or damaged samples
Describe the specific things that went wrong at Los Angeles Reproductive Center.
They took a long time to send records to Different clinic, also unclear why fetus from a miscarriage couldn’t be tested, something we were really relying on for diagnostics and to understand our recurrent loss
8
Doctor
Marc Kalan
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Los Angeles Reproductive Center
Encino
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
NPS
10
NPS
10
Age 42 - 44
4 IUI
1 IVF
Recurrent Pregnancy Loss
Ashkenazi Jewish
Income $50K - $99K
Operations
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
He has been incredibly kind, considerate, available and attentive. He truly cares about you and your journey and wants the best for you. He is always accessible, including by text and will often check on you.... Dr Kalan tried IUI with chlomid as well as a trigger shot. He then tried IUI with some injectables to help me save money. When not successful, he encouraged IVF, which was his favored option from the start. I simply struggled with the cost. He also conducted various tests prior to treatment to ensure there were no complications.
They [Los Angeles Reproductive Ctr] are accommodating, available, comforting and communicative. Any time I needed to get in, or had a problem, they made time for me. They are also so warm and friendly and were always willing to chat with me.... I love all of them! They were helpful, friendly, available any time I had questions or needed help. They were extremely supportive and truly cared about my progress.
How was your experience with Marc Kalan at Los Angeles Reproductive Center?
He has been incredibly kind, considerate, available and attentive. He truly cares about you and your journey and wants the best for you. He is always accessible, including by text and will often check on you.
What's one piece of advice would you give a prospective patient of Marc Kalan at Los Angeles Reproductive Center?
Trust him and the process. Know that he will present all options and be honest with you.
During treatment, were you treated like a number or a human with Marc Kalan at Los Angeles Reproductive Center?
The entire staff is kind, compassionate and considerate. You are given individualized attention and truly cared for.
Describe the protocols Marc Kalan used in your cycles at Los Angeles Reproductive Center and their degree of success.
Dr Kalan tried IUI with chlomid as well as a trigger shot. He then tried IUI with some injectables to help me save money. When not successful, he encouraged IVF, which was his favored option from the start. I simply struggled with the cost. He also conducted various tests prior to treatment to ensure there were no complications.
Describe your experience with the nursing staff at Los Angeles Reproductive Center.
I love all of them! They were helpful, friendly, available any time I had questions or needed help. They were extremely supportive and truly cared about my progress.
Describe your experience with Los Angeles Reproductive Center.
They are accommodating, available, comforting and communicative. Any time I needed to get in, or had a problem, they made time for me. They are also so warm and friendly and were always willing to chat with me.
10
Doctor
Marc Kalan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Los Angeles Reproductive Center
Encino
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
4
NPS
3
Age 38 - 39
East Asian
Income $0 - $49K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I did not begin treatment with this doctor [Dr. Marc Kalan]. I searched for other doctors after seeing him. ... In some ways, the doctor was patient and was passionate but other times, he was impatient as if he had somewhere to be. ... I wanted to spend more time with the doctor but he seemed in a hurry to go. ... It was my very first time visiting a fertility doctor.
I felt that the clinic [Los Angeles Reproductive Center] was cold and no one cared. There were barely anyone at the front desk monitoring the area. It did not seem like a warm place. Overall, I did not feel comfortable there. I wanted to spend more time with the doctor but he seemed in a hurry to go. ... I feel as if the clinic had too many other important patients and I happen to step in at the wrong time.
How was your experience with Marc Kalan at Los Angeles Reproductive Center?
I felt that the clinic was cold and no one cared. There were barely anyone at the front desk monitoring the area. It did not seem like a warm place. Overall, I did not feel comfortable there. I wanted to spend more time with the doctor but he seemed in a hurry to go.
What's one piece of advice would you give a prospective patient of Marc Kalan at Los Angeles Reproductive Center?
Be more compassionate
During treatment, were you treated like a number or a human with Marc Kalan at Los Angeles Reproductive Center?
I felt like both a number and a human. In some ways, the doctor was patient and was passionate but other times, he was impatient as if he had somewhere to be.
Describe the protocols Marc Kalan used in your cycles at Los Angeles Reproductive Center and their degree of success.
I did not begin treatment with this doctor. I searched for other doctors after seeing him. I searched for over 10 doctors. Spoke to a few and met one more ferti
Describe your experience with Los Angeles Reproductive Center.
The clinic seemed cold. No one was at the front desk. I had to search for assistance. I believe having staff at the counter would be very effective as I was extremely nervous going there. It was my very first time visiting a fertility doctor.
Describe the costs associated with your care under Marc Kalan at Los Angeles Reproductive Center.
I believe it was around $10,000 per round.
What specific things went wrong at Los Angeles Reproductive Center?
  • Failed to call with results
Describe the specific things that went wrong at Los Angeles Reproductive Center.
I feel as if the clinic had too many other important patients and I happen to step in at the wrong time.
4
Doctor
Marc Kalan
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
3
Clinic
Los Angeles Reproductive Center
Encino
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unsuccessful
NPS
4
NPS
1
Age 31
1 IUI
Income $50K - $99K
2nd of 2 Docs
Donor Sperm
LGBTQ
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Every visit with Dr. Kalan was pleasant yet quick. After a conversation, I was immediately handed off to a nurse. At the initial consult, although it didnt bother me too much, bloodwork was done but not thoroughly explained...I was quickly recommended to do a natural IUI with donor sperm...Once I started my period, I was told to come in on day 7. HSG was scheduled and done. Donor sperm was selected but without bloodwork results back
Clinic is very clean but its not very big. Financial coordinator [at Los Angeles Reproductive Center] was not helpful. You can hear everything if there is another patient next door. Other than the cleanliness, the clinic is unwelcoming...Nursing staff did not know the answers to simple questions such as the type of donor sperm to order. They scheduled everything too fast.
How was your experience with Marc Kalan at Los Angeles Reproductive Center?
Dr. Kalan comes off as very personable. He explains everything, but its so fast and in no detail to fully understand the process. After we talked, I was handed off to a nurse at ever visit. Some visits, I did not speak to Dr. Kalan. All my questions were answered by a nurse. Dr. Kalan does make you feel comfortable during a procedure but his time with patients are very slim. He is a good person, but I would not go back to this clinic.
What's one piece of advice would you give a prospective patient of Marc Kalan at Los Angeles Reproductive Center?
Make sure to do your own research as well. Know what youre dealing with because details may be left out or not thoroughly explained.
During treatment, were you treated like a number or a human with Marc Kalan at Los Angeles Reproductive Center?
Every visit with Dr. Kalan was pleasant yet quick. After a conversation, I was immediately handed off to a nurse. At the initial consult, although it didnt bother me too much, bloodwork was done but not thoroughly explained.
Describe the protocols Marc Kalan used in your cycles at Los Angeles Reproductive Center and their degree of success.
I was quickly recommended to do a natural IUI with donor sperm. The process was fairly quick. Bloodwork was done the same day as the consult. Once I started my period, I was told to come in on day 7. HSG was scheduled and done. Donor sperm was selected but without bloodwork results back. Fortunately, my bloodwork came back and donor sperm was not affected by anything. I had only a few days to get the donor sperm delivered for insemination date. Everything was very fast, too fast. There were too many unknowns that seemed to be “okay” with the clinic. I felt like they just wanted my money.
Describe your experience with the nursing staff at Los Angeles Reproductive Center.
Nursing staff did not know the answers to simple questions such as the type of donor sperm to order. They scheduled everything too fast.
Describe your experience with Los Angeles Reproductive Center.
Clinic is very clean but its not very big. Financial coordinator was not helpful. You can hear everything if there is another patient next door. Other than the cleanliness, the clinic is unwelcoming.
Describe the costs associated with your care under Marc Kalan at Los Angeles Reproductive Center.
Unfortunately, I did not know the costs before anything was done. At the consult, my blood was taken which I thought was included in the consult but I ended up having to pay for it.
Describe Marc Kalan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Los Angeles Reproductive Center.
Embryo transfer was not even talked about
What specific things went wrong at Los Angeles Reproductive Center?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Los Angeles Reproductive Center.
I was told to come in on a certain day only to call and have them change the date.
4
Doctor
Marc Kalan
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
3 of 5
1
Clinic
Los Angeles Reproductive Center
Encino
NPS
Operations
2 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
5 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Unknown Success
NPS
8
NPS
8
Age 34
2 IVF
European
Income $50K - $99K
Business Executive
Only Doc Seen
Donor Eggs With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
[Dr. Nurit Winkler] Can sometimes be hard to get a hold of. When I did talk to her, she gave me all the time I needed to understand everything. First egg retrieval was not successful so I had to get another donor and go back to square one. That was very expensive. Since the first donor hadn't donated before, there was no way to predict the outcome. I recommend going with a proven egg donor. I wish someone had told me that. It would have saved me a lot of time and money.
[Dr. Winkler] Can sometimes be hard to get a hold of [at Los Angeles Reproductive Center]. When I did talk to her, she gave me all the time I needed to understand everything. First egg retrieval was not successful so I had to get another donor and go back to square one. That was very expensive. Since the first donor hadn't donated before, there was no way to predict the outcome. I recommend going with a proven egg donor. I wish someone had told me that. It would have saved me a lot of time and money.
How was your experience with Nurit Winkler at Los Angeles Reproductive Center?
Can sometimes be hard to get a hold of. When I did talk to her, she gave me all the time I needed to understand everything. First egg retrieval was not successful so I had to get another donor and go back to square one. That was very expensive. Since the first donor hadn't donated before, there was no way to predict the outcome. I recommend going with a proven egg donor. I wish someone had told me that. It would have saved me a lot of time and money.
During treatment, were you treated like a number or a human with Nurit Winkler at Los Angeles Reproductive Center?
She took the time to talk to me and explain everything.
Describe your experience with your nurse at Los Angeles Reproductive Center. (Assigned nurse: Joana)
She was very responsive.
Describe your experience with Los Angeles Reproductive Center.
I haven't used other clinics so I can't compare. I guess they're fine. I just wish someone had made me aware of the risks of using a first-time egg donor. Dr. Winkler always took the time to answer all my questions, even if I had to wait a week to talk to her.
Describe the costs associated with your care under Nurit Winkler at Los Angeles Reproductive Center.
Much higher than average.
Describe Nurit Winkler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Los Angeles Reproductive Center.
She recommends transferring only one embryo. The reasons she gave make sense.
What specific things went wrong at Los Angeles Reproductive Center?
  • Failed to convey critical information
Describe the specific things that went wrong at Los Angeles Reproductive Center.
The first cycle failed because of a bad egg donor. Cost me a lot of time and money.
8
Doctor
Nurit Winkler
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Los Angeles Reproductive Center
Encino
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
1 IVF
PCOS
Unexplained
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Winkler is very thorough, kind and compassionate. She explained every step of the process and was very proactive with my treatment. My husband and I felt very confident in her care. She is a wonderful doctor! ... Dr. Winkler explains everything really well and never made me feel rushed. She is kind and considerate. ... I really liked that it is a small practice [Los Angeles Reproductive Center] so I saw the doctor every visit.
I really liked that it is a small practice [Los Angeles Reproductive Center] so I saw the doctor every visit. When she [Dr. Winkler] was on vacation, I saw her partner a few times. I really liked her partner too! They are really good at scheduling appointments. I hardly had to wait and the longest wait was 20-30 minutes. The whole practice runs really smoothly, including the lab.
How was your experience with Nurit Winkler at Los Angeles Reproductive Center?
Dr. Winkler is very thorough, kind and compassionate. She explained every step of the process and was very proactive with my treatment. My husband and I felt very confident in her care. She is a wonderful doctor!
During treatment, were you treated like a number or a human with Nurit Winkler at Los Angeles Reproductive Center?
Dr. Winkler explains everything really well and never made me feel rushed. She is kind and considerate.
Describe your experience with Los Angeles Reproductive Center.
I really liked that it is a small practice so I saw the doctor every visit. When she was on vacation, I saw her partner a few times. I really liked her partner too! They are really good at scheduling appointments. I hardly had to wait and the longest wait was 20-30 minutes. The whole practice runs really smoothly, including the lab.
10
Doctor
Nurit Winkler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Los Angeles Reproductive Center
Encino
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 37 - 38
1 IUI
2 IVF
2 Egg Freezing
Recurrent Pregnancy Loss
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Every single visit I get to speak to Dr. Kalan. He does every scan and that is really helpful... I appreciate That he doesn’t run unnecessary tests and keeps the overall goal in mind. I’ve done some research on my own and when I bring it to him he always knows about it and tells me why we should or shouldn’t do it...You won’t be treated like a number with Dr. Kalan. Your specific case will be looked at and A personalized plan will be put in place
The clinic [at Los Angeles Reproductive Center- LA] is really beautiful with great views. It’s clean, organized as there’s never a long wait, which is really important to me. The front desk staff is very friendly...The nursing staff is great. There are a few main nurses that rotate in helping you but it’s nice because you get advice from all of them. You can also call anyone of them at any time for help. They also put up with me and help me do my shots when I panic or my husband is out of town.
How was your experience with Marc Kalan at Los Angeles Reproductive Center?
While I am not pregnant yet, I have every confidence that if my body can do it, Dr. Kalan will find a way. He is always knowledgeable and honest. I appreciate That he doesn’t run unnecessary tests and keeps the overall goal in mind. I’ve done some research on my own and when I bring it to him he always knows about it and tells me why we should or shouldn’t do it. He is also very kind. I believe he wants me to get pregnant as badly as I want to be pregnant, and that is important to me.
What's one piece of advice would you give a prospective patient of Marc Kalan at Los Angeles Reproductive Center?
You won’t be treated like a number with Dr. Kalan. Your specific case will be looked at and A personalized plan will be put in place.
During treatment, were you treated like a number or a human with Marc Kalan at Los Angeles Reproductive Center?
Every single visit I get to speak to Dr. Kalan. He does every scan and that is really helpful.
Describe the protocols Marc Kalan used in your cycles at Los Angeles Reproductive Center and their degree of success.
Since I am older, I only have one ovary, and have endometriosis we went straight to IVF. The first round we got two normal embryos that were frozen and one was later and implanted but never got a heartbeat. After that we thought we would try IUI just to see what happened and it didn’t work. Then we did a bunch of testing including an ERA and then another egg retrieval and then planted a second egg that implanted but didn’t grow. Now we are going to try for a third egg retrieval and then we will try Lupron (to try and reduce the inflammation from the endo) before we implant the next embryo.
Describe your experience with the nursing staff at Los Angeles Reproductive Center.
The nursing staff is great. There are a few main nurses that rotate in helping you but it’s nice because you get advice from all of them. You can also call anyone of them at any time for help. They also put up with me and help me do my shots when I panic or my husband is out of town.
Describe your experience with Los Angeles Reproductive Center.
The clinic is really beautiful with great views. It’s clean, organized as there’s never a long wait, which is really important to me. The front desk staff is very friendly and they always have good candy out at check in.
Describe the costs associated with your care under Marc Kalan at Los Angeles Reproductive Center.
I’ve asked around to many friends who are going through the same thing and Dr. Kalan is not the least expensive but he is not the most expensive either. He is somewhere right in the middle!
Describe Marc Kalan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Los Angeles Reproductive Center.
Dr. Kalan recommends only doing one at a time because of the risk of complications and birth defects.
10
Doctor
Marc Kalan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Los Angeles Reproductive Center
Los Angeles
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 34
2 IVF
Unexplained
Ashkenazi Jewish
Income $100K - $199K
Doctor
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Kalan was always available for questions via email and text. When I was nervous about some cramping I had the night after an egg retrieval, he answered his phone at 11:00pm and discussed everything with me and was a huge comfort. He had wonderful emotional intelligence and when we had a setback after our first retrieval...For the second retrieval, Dr. Kalan added testosterone priming and HGH, and we ended up with 9 embryos--6 of which were genetically normal. I am pregnant after the first transfer.
Dr. Kalan as well as his partner, Dr.Winkler, and his whole staff [at Los Angeles Reproductive Center], including his nurses Maggie, Maribel, and Julie, were kind, considerate, and dedicated. The care was far more personal than we received at a larger clinic in mid city/Beverly Hills area. I felt truly cared for...Maggie wrote me a sweet email when I told her I was feeling down--she truly cares and was rooting for us always! I will miss her and the other nurses!
How was your experience with Marc Kalan at Los Angeles Reproductive Center?
Dr. Kalan was always available for questions via email and text. When I was nervous about some cramping I had the night after an egg retrieval, he answered his phone at 11:00pm and discussed everything with me and was a huge comfort. He had wonderful emotional intelligence and when we had a setback after our first retrieval, he provided emotional support. He also had excellent ideas for multiple ways to improve our odds, and we had fantastic results for the second retrieval. We switched fertility doctors specifically because our prior was a terrible communicator. I am so glad we switched to Dr. Kalan, who was able to explain everything to us with compassion and patience throughout the experience. He made the egg retrievals as stress free as possible and I felt very safe. He made the transfer experience truly a special experience.
What's one piece of advice would you give a prospective patient of Marc Kalan at Los Angeles Reproductive Center?
You've found the perfect physician and guide for this difficult life experience! His partner, Dr.Winkler, is also absolutely wonderful. His nurses are extremely helpful and responsive. You will be in great hands at this clinic.
During treatment, were you treated like a number or a human with Marc Kalan at Los Angeles Reproductive Center?
Dr. Kalan as well as his partner, Dr.Winkler, and his whole staff, including his nurses Maggie, Maribel, and Julie, were kind, considerate, and dedicated. The care was far more personal than we received at a larger clinic in mid city/Beverly Hills area. I felt truly cared for.
Describe the protocols Marc Kalan used in your cycles at Los Angeles Reproductive Center and their degree of success.
We had a fairly standard protocol for our first egg retrieval, but we did not make many embryos. For the second retrieval, Dr. Kalan added testosterone priming and HGH, and we ended up with 9 embryos--6 of which were genetically normal. I am pregnant after the first transfer.
Describe your experience with your nurse at Los Angeles Reproductive Center. (Assigned nurse: Margarita Rodriguez)
Maggie was very responsive and compassionate. The nursing staff responded to emails every afternoon and were excellent at sending in lab slips or medications as needed. It was always the correct amount. Maggie taught us how to do the injections and always told us not to hesitate to call if we got confused. Maggie wrote me a sweet email when I told her I was feeling down--she truly cares and was rooting for us always! I will miss her and the other nurses!
Describe your experience with Los Angeles Reproductive Center.
Organized, very clean, and with good COVID sanitation protocols. There is a great view from the waiting room. The woman who did finances was also very kind and a great communicator. I really don't have any complaints.
Describe Marc Kalan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Los Angeles Reproductive Center.
I only wanted to transfer one so this was not discussed.
10
Doctor
Marc Kalan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Los Angeles Reproductive Center
Los Angeles
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 34
1 IVF
South Asian
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Kalan made me and my husband feel confident and comfortable. He was very reassuring and we trusted him completely. We never felt rushed when we went to see him and he took the time to explain everything to us in terms we would understand...I had an ultrasound every 2-3 days and was closely monitored...He recommends single [embryo transfer], but ultimately it is the couples decision. He takes the time to explain risks and makes sure you understand before moving forward
15345 for egg retrieval, icsi, pgs testing [at Los Angeles Reproductive Center]...Whole clinic is great and everyone is so helpful. From the front desk to the billing department to the nurses taking blood, they are amazing. We always felt comfortable and we never had to wait long for our appointment. Only downside is the valet parking and no validation!...I must’ve sent a thousand emails and called with so many questions during my cycle and each concern was always addressed right away.
How was your experience with Marc Kalan at Los Angeles Reproductive Center?
Dr Kalan made me and my husband feel confident and comfortable. He was very reassuring and we trusted him completely. We never felt rushed when we went to see him and he took the time to explain everything to us in terms we would understand.
What's one piece of advice would you give a prospective patient of Marc Kalan at Los Angeles Reproductive Center?
Don’t be afraid to ask questions or to call the clinic or email them. I must’ve sent a thousand emails and called with so many questions during my cycle and each concern was always addressed right away.
During treatment, were you treated like a number or a human with Marc Kalan at Los Angeles Reproductive Center?
He always took the time to explain even the smallest questions or concerns I had and he always explained in ways we would understand. I felt like he knew and memorized each detail in my case every time I saw him, even if I know he has so many other patients
Describe the protocols Marc Kalan used in your cycles at Los Angeles Reproductive Center and their degree of success.
I took 2 vials of menopur, 250 our of Gonal f in the evenings for about 10 days. Also was put on Cetrotide. I had an ultrasound every 2-3 days and was closely monitored.
Describe your experience with your nurse at Los Angeles Reproductive Center. (Assigned nurse: Ivanna)
She always kept in touch exactly when she said she would. Great communication
Describe your experience with Los Angeles Reproductive Center.
Whole clinic is great and everyone is so helpful. From the front desk to the billing department to the nurses taking blood, they are amazing. We always felt comfortable and we never had to wait long for our appointment. Only downside is the valet parking and no validation!
Describe your experience with your monitoring appointments at Los Angeles Reproductive Center.
Appointments were always made at my convenience and we never had to wait long
Describe the costs associated with your care under Marc Kalan at Los Angeles Reproductive Center.
15345 for egg retrieval, icsi, pgs testing
Describe Marc Kalan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Los Angeles Reproductive Center.
He recommends single, but ultimately it is the couples decision. He takes the time to explain risks and makes sure you understand before moving forward
10
Doctor
Marc Kalan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Los Angeles Reproductive Center
Los Angeles
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
10
NPS
10
Age 40
2 IVF
PCOS
Poor Egg Quality
Ashkenazi Jewish
Income $100K - $199K
Accountant
3rd of 3 Docs
2 IUI With Other Docs
2 IVF With Other Docs
2 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Winkler is the most compassionate physician I met. She will always call/ email communicate in a timely manner. She is very knowledgeable and explains every steps in details and make sure to guide us to the best possible treatment plan ... First cycle - regular FSH cycle (with added menopour and antagonist) 30 eggs retrieved- 1 embryo - chemical pregnancy Second cycle - flare protocol 24 eggs retrieved- 4 embryos- chemical pregnancy
Both clinical and admin staff [LARC] are lack of professionalism and basic knowledge (and it is seems that they don’t really care). Manager will never say hello or greet us. Financial once threatened to cancel our cycle (as my husband was out of the country and we said we will send the payment the next day). ...They are not tech savvy, although they both young physicians, so don’t be surprised if your blood work report are not uploaded to your chart or that the staff didn’t update your treatment protocol. ...
How was your experience with Nurit Winkler at Los Angeles Reproductive Center?
Dr Winkler is the most compassionate physician I met. She will always call/ email communicate in a timely manner. She is very knowledgeable and explains every steps in details and make sure to guide us to the best possible treatment plan
What's one piece of advice would you give a prospective patient of Nurit Winkler at Los Angeles Reproductive Center?
The clinic staff is not as professional as they should. But the doctor is so wonderful, trust her!
During treatment, were you treated like a number or a human with Nurit Winkler at Los Angeles Reproductive Center?
Dr Winkler is extremely personal in her approach to patients
Describe the protocols Nurit Winkler used in your cycles at Los Angeles Reproductive Center and their degree of success.
First cycle - regular FSH cycle (with added menopour and antagonist) 30 eggs retrieved- 1 embryo - chemical pregnancy Second cycle - flare protocol 24 eggs retrieved- 4 embryos- chemical pregnancy
Describe your experience with your nurse at Los Angeles Reproductive Center.
Lack of clinical understanding and not compassionate
Describe your experience with Los Angeles Reproductive Center.
The doctor is amazing! The staff is not so much. Financial team have zero compassion and nurses are lack clinical knowledge (and patient care). They are not tech savvy, although they both young physicians, so don’t be surprised if your blood work report are not uploaded to your chart or that the staff didn’t update your treatment protocol. Luckily the doctor is on top of everything regarding her patients. I would still recommend strongly to go.
Describe Nurit Winkler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Los Angeles Reproductive Center.
NA
What specific things went wrong at Los Angeles Reproductive Center?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Lost results
  • Provided conflicting information
Describe the specific things that went wrong at Los Angeles Reproductive Center.
Both clinical and admin staff are lack of professionalism and basic knowledge (and it is seems that they don’t really care). Manager will never say hello or greet us. Financial once threatened to cancel our cycle (as my husband was out of the country and we said we will send the payment the next day).
10
Doctor
Nurit Winkler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Los Angeles Reproductive Center
Los Angeles
NPS
Operations
1 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
NPS
10
NPS
10
Age 31
Latinx
Income $50K - $99K
2nd of 2 Docs
Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Winkler was warm and caring. She listened to our unusual circumstance and financial situation. She listened to questions about Natural IVF to Mini IVF to regular IVF and talked them through with us in our situation. ... In our first consultation she also recommended my partner take the genetics testing since I had already and was a carrier for 1 vulnerability.
The Clinic [Los Angeles Repro Ctr] was in a high rise building and the view was beautiful. The office is VERY clean and comfortable. ... I absolutely loved they had more "natural" options although we decided what was best was regular IVF. I like having the option of not getting on BC and having the DR follow MY cycle instead of my cycle being manipulated to try to fit into the Doctors schedule, like other clinics.
How was your experience with Nurit Winkler at Los Angeles Reproductive Center?
Dr. Winkler was warm, caring, informative, very patient with us and understanding of our desires and obstacles. She spoke with us in detail about the pro's and Con's of natural IVF, Mini IVF and regular IVF with our unique situation. In our first consultation she also recommended my partner take the genetics testing since I had already and was a carrier for 1 vulnerability. We agreed and she arranged and set it up as soon as we walked out of her office. We didn't feel like we were inconveniencing anyone and that everyone was there for just us lol. We cannot wait to continue working with Dr. Winkler.
During treatment, were you treated like a number or a human with Nurit Winkler at Los Angeles Reproductive Center?
Dr. Winkler was warm and caring. She listened to our unusual circumstance and financial situation. She listened to questions about Natural IVF to Mini IVF to regular IVF and talked them through with us in our situation. She also told me her clinic does the surgery for egg retrieval every day to follow the females cycle. She gave options financially and her professional opinion about what what process would work best for us. We couldn't be happier we found her.
Describe your experience with Los Angeles Reproductive Center.
The Clinic was in a high rise building and the view was beautiful. The office is VERY clean and comfortable. The strengths of the clinic is DR. Winkler, and her staff. Everyone seemed to love their job. I absolutely loved they had more "natural" options although we decided what was best was regular IVF. I like having the option of not getting on BC and having the DR follow MY cycle instead of my cycle being manipulated to try to fit into the Doctors schedule, like other clinics.
Describe the costs associated with your care under Nurit Winkler at Los Angeles Reproductive Center.
We were quotes a price and given a couple options for costs of hormones
10
Doctor
Nurit Winkler
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Los Angeles Reproductive Center
Los Angeles
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5